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How to Expand Local SEO Into New Cities (Without Getting Penalized by Google) — Transcript

by Edward Sturm · 6,316 words · 913 segments · language en · Watch on YouTube

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  1. 0:00Darren Shaw, you are one of the top
  2. 0:02people in local search engine
  3. 0:03optimization. This is your second time
  4. 0:05on the show. We had a phenomenal first
  5. 0:08episode. Um, you are the founder of
  6. 0:10White Spark, which is local search
  7. 0:12engine optimization tools and an agency.
  8. 0:15And again, like you are a local SEO
  9. 0:18mastermind. So, what we're talking about
  10. 0:21today is is well, thanks for coming on.
  11. 0:25um is how to expand local service area
  12. 0:29pages and especially if you want to
  13. 0:31expand into a location that's really far
  14. 0:34away, let's say across the country, what
  15. 0:36is the way to do that? Yeah.
  16. 0:40>> Which which one you want to hit first?
  17. 0:41You want to hit like expand your current
  18. 0:43radius across one location? What do you
  19. 0:46want to do first?
  20. 0:46>> I think let's actually talk about
  21. 0:48locations that are really far away.
  22. 0:51>> Okay, locations that are really far
  23. 0:52away. You absolutely well if you want to
  24. 0:55rank in the local pack or maps results
  25. 0:59and it's really far away. There's only
  26. 1:01one way on earth to do it. You must open
  27. 1:05a new location. Like you're too far
  28. 1:07away, you can forget it. Your single
  29. 1:09location, even if you're like in a in
  30. 1:11another city, it's not even that far
  31. 1:12away. It's not like on the other side of
  32. 1:14the country. It's just like you
  33. 1:16currently are a plumber. You work in a
  34. 1:20suburb of Denver. So, you work in
  35. 1:22Aurora, Colorado. That's that's where
  36. 1:24you registered your business. You live
  37. 1:25there. You you operate in Aurora,
  38. 1:28Colorado. You're like, I really want to
  39. 1:29rank in Denver.
  40. 1:31Forget it. Just give up. [laughter] It's
  41. 1:34not possible, man. You must open a new
  42. 1:36location in Denver because of the city
  43. 1:39barrier. So, Google will, you know, I'm
  44. 1:42looking for plumbers in in Denver. Why
  45. 1:44would Google return a guy that's in
  46. 1:46Aurora? Well, you would think they would
  47. 1:49because you set the service areas, but
  48. 1:50that's actually a really great topic.
  49. 1:53Service areas in Google do not impact
  50. 1:56your rankings.
  51. 1:58This is so annoying. They should you
  52. 2:00like why did Google give you that field
  53. 2:02if it doesn't have any if you're like,
  54. 2:04"Hey, yeah, I service this whole area.
  55. 2:06So, can you please make my business
  56. 2:09profile appear in the results in those
  57. 2:10areas?" And Google's like, "No, sorry."
  58. 2:13So, like, why do they give you that?
  59. 2:15They give you that field because
  60. 2:17it uh it draws it just shows customers
  61. 2:21where you're willing to travel to, but
  62. 2:23it does not factor into the local
  63. 2:26algorithm. So, you're you're want to
  64. 2:29rank in a far away place, you got to
  65. 2:32open a new location. So, if you're
  66. 2:34further than like 20 miles, like that's
  67. 2:37where you want to be ranking. And
  68. 2:38certainly a lot of service area
  69. 2:40businesses will happily travel 30 40 up
  70. 2:42to up to 60 miles to get a job. Then
  71. 2:47it's just almost impossible. You just
  72. 2:50got to there is there is a way have be
  73. 2:53in some weird industry that has no
  74. 2:55competition. Then you can expand your
  75. 2:57radius. Then you can actually have a big
  76. 2:58radius because there's nobody else. Like
  77. 3:01you're just kind of on your own. So
  78. 3:03that's that's one way. But that doesn't
  79. 3:05really apply to most businesses. How
  80. 3:06about um how about if it's actual pages
  81. 3:09on your site? So you're not Yeah, that's
  82. 3:12that's really I think there's a lot of
  83. 3:14people who are confused about this
  84. 3:16specifically.
  85. 3:17>> There are and so that is something. Yes,
  86. 3:20you let's say you are a I like this
  87. 3:23Aurora Denver example. So you are a
  88. 3:25plumber in Aurora, Colorado. You want to
  89. 3:28rank in Denver. So you make a page on
  90. 3:30your site called Denver plumbers, Denver
  91. 3:32drain cleaning. You make a whole like
  92. 3:34areas we serve. you make like a like a
  93. 3:36whole subsection of your website about
  94. 3:38Denver. Yes, sure. It helps you rank in
  95. 3:42your organic results.
  96. 3:44>> You will you will rank in the organic
  97. 3:46results like that.
  98. 3:46>> Sure, why not? Yeah, there's just a page
  99. 3:48on the internet, right? So you have the
  100. 3:49ability for those pages to rank, but
  101. 3:53they're buried under the ads and then
  102. 3:56the more ads and then there's another
  103. 3:57set of ads and then there's the local
  104. 3:59pack. And then if someone's
  105. 4:03finger is strong enough to scroll all
  106. 4:05the way to the bottom of the page, they
  107. 4:07might see what are called the localized
  108. 4:09organic results. And these are the blue
  109. 4:11links that live underneath the pack. And
  110. 4:14yes, you could have your page ranking
  111. 4:17there. Now, what about large language
  112. 4:21models? Chpt, Gemini. Those pages are
  113. 4:24great. So, you could actually start
  114. 4:25getting references and and leads from
  115. 4:28those pages. So, yes, yes, yes, yes. But
  116. 4:30we're talking about local search. And
  117. 4:31so, when we talk about local search,
  118. 4:33we're talking about the local packet
  119. 4:35maps. But yes, 100% you can make those
  120. 4:38pages on your site. And uh yeah, why
  121. 4:42don't we talk about how to make those
  122. 4:43pages?
  123. 4:43>> Talk about how to make those pages.
  124. 4:45>> Yeah. What What makes a good page? Yeah.
  125. 4:48So, this method of marketing is so
  126. 4:50effective, I had to make sure it wasn't
  127. 4:52against Google's rules before I kept
  128. 4:54doing it. It's a form of SEO I call
  129. 4:56compact keywords. Whereas most SEO
  130. 4:59focuses on putting up articles to answer
  131. 5:01questions, how, what, when, compact
  132. 5:03keywords focuses on putting up dozens of
  133. 5:05pages that sell to searchers who are
  134. 5:07actually looking to buy. These pages
  135. 5:10rank on Google and convert so much
  136. 5:12better than normal that when I
  137. 5:14discovered this years ago, I couldn't
  138. 5:16believe this was allowed. It's less
  139. 5:18work, too. The average compact keywords
  140. 5:20page is only 415 words. Compact Keywords
  141. 5:24is a 13-hour deep course on getting
  142. 5:27sales with SEO. A customer recently
  143. 5:29said, "Each lesson is dense with
  144. 5:32information. You're giving years worth
  145. 5:34of experience boiled down into 15 to 30
  146. 5:36minute lessons with no filler or fluff.
  147. 5:39I feel like I'm gaining a new
  148. 5:41superpower. Compact Keywords is about
  149. 5:43setting up an SEO funnel that brings you
  150. 5:45sales for years and years and years. It
  151. 5:48works with AI. It's less work than
  152. 5:50traditional SEO and it makes way more
  153. 5:53money. You can get it now at
  154. 5:55compactkeywords.com.
  155. 5:57Back to the podcast. You are a plumber
  156. 5:59in Aurora. You want to rank in Denver.
  157. 6:02You don't want to go to the trouble of
  158. 6:03going and creating a new location in
  159. 6:05Denver and and verifying it on Google
  160. 6:07and building out citations. That is the
  161. 6:10best move. Hands down, if you can afford
  162. 6:13the new office location,
  163. 6:16you can do it. And let let's sidebar,
  164. 6:19how do you get a cheap office location?
  165. 6:21So, the way you get a cheap office
  166. 6:23location is not a PO box. That's against
  167. 6:25Google's guidelines. You'll you'll have
  168. 6:27a major target on your back. Uh not a
  169. 6:30virtual office. Again, problematic
  170. 6:32against Google's guidelines. Uh
  171. 6:34co-working space is this gray area. It's
  172. 6:37like, oh, well, I'll just use a
  173. 6:38co-working like a wei work, right?
  174. 6:40That's also a little dangerous. You
  175. 6:42could get away with a a co-working if
  176. 6:44you have a dedicated lease and a and a
  177. 6:46signage within there. It's like I am
  178. 6:48renting this office. It's mine in this
  179. 6:51co-working space. That's fineish, but
  180. 6:55again, because it's in the co-working
  181. 6:56area, it's it's looked at very
  182. 6:58suspiciously by Google. So, your very
  183. 7:01best move is to get what I call a sub
  184. 7:04lease. I guess what the the world calls
  185. 7:06a sub lease. It's not me. I didn't coin
  186. 7:08this. So, a sub lease is someone's
  187. 7:10already got office space. They have a
  188. 7:13very expensive rent. And they are like,
  189. 7:15"We want to offset some of these costs.
  190. 7:17We're going to rent you a room in our
  191. 7:18office that we are leasing." So, rather
  192. 7:21than $5,000 a month, your office then
  193. 7:23now becomes $400 a month because you're
  194. 7:26getting a small little room in there. If
  195. 7:28you go on the internet and you look up
  196. 7:30office space, you're going to get all
  197. 7:32these office uh websites
  198. 7:35and you will not find these there. You
  199. 7:38find them on Craigslist and Facebook
  200. 7:42Marketplace. So, that's where you go to
  201. 7:45find the subleasases. It' be like office
  202. 7:47subleas. It's another word for it. just
  203. 7:50I don't know, ask your your favorite uh
  204. 7:53chat what to call this thing and it'll
  205. 7:56give you advice on how to find these sub
  206. 7:58leases. And so that's what you would do
  207. 8:01if you were going to open a location in
  208. 8:03Denver proper. You would get a sub
  209. 8:05lease, you would get signage. So signage
  210. 8:07for a sub lease is
  211. 8:10your name should be ideally on the
  212. 8:12outside of the building and on so then
  213. 8:16when you go to the office, your name
  214. 8:18should be on a slap up a piece of paper
  215. 8:21just like Bob's plumbing on the side of
  216. 8:23the main office door and then when you
  217. 8:25go inside you have your own door in the
  218. 8:28office again. Bob's plumbing on the
  219. 8:29door. So some kind of signage and there
  220. 8:32you go. That will help you get an actual
  221. 8:35real physical location which is another
  222. 8:37topic. You should ask me the question
  223. 8:39hiding your address versus not hiding
  224. 8:41your address. But
  225. 8:43>> yeah, is that
  226. 8:44>> Now I got to ask you now I got to ask
  227. 8:45you that. I feel like I'm going all over
  228. 8:48the place here though because we didn't
  229. 8:49get we didn't really finish the pages.
  230. 8:51>> No. And actually, I had a Okay, so I I I
  231. 8:53have another question. By the way, I
  232. 8:55want to say like when you when you're
  233. 8:56when you speak, I remember why I loved
  234. 8:59our first episode so much because every
  235. 9:02sentence that you give is a specific
  236. 9:06piece of easily understood, tangible
  237. 9:08advice. And I I love it. It's so clear.
  238. 9:11Darren, I I I really appreciate you have
  239. 9:14I really appreciate having you on the
  240. 9:15show. Um, have you encountered issues of
  241. 9:19people trying to rank service area pages
  242. 9:22very far away, but they don't have the
  243. 9:24topical authority for that location.
  244. 9:26Maybe Google just sees them as this one
  245. 9:29location because they've done marketing
  246. 9:30around this one location and now they're
  247. 9:32trying to expand into they're trying to
  248. 9:34do pages in normal pages in other
  249. 9:38locations, but Google's like we don't
  250. 9:39really see you as having like topical
  251. 9:41authority in that location.
  252. 9:43>> Yeah, 100%. Actually, you see this all
  253. 9:44the time with even like with you, you've
  254. 9:46done the work. You've created a whole
  255. 9:48new office. You have a you have a
  256. 9:50verified Google business profile in
  257. 9:52Denver with your uh with your address
  258. 9:57showing like dream scenario, right? You
  259. 9:59did it. Yes. Great. Now I'm going to
  260. 10:01rank number one. So you can you see this
  261. 10:03happen all the time with like law firms
  262. 10:04when they open up locations around the
  263. 10:06whole state. Um and they really do
  264. 10:09service those locations. They have
  265. 10:10people staffed in those offices. But the
  266. 10:13main location that they started 20 years
  267. 10:15ago in their main area that's where you
  268. 10:18know speaking of your topical authority
  269. 10:20and so they they just dominate in that
  270. 10:22area and they can't break into the other
  271. 10:25area and that is a very true thing that
  272. 10:27is very challenging and it's because
  273. 10:30Google's Google Google's knowledge graph
  274. 10:32everything Google knows about you is
  275. 10:34anchored to Aurora Colorado and so now
  276. 10:38it's like oh yeah also yeah we opened a
  277. 10:40new location in Colorado Springs it's a
  278. 10:42slot Oh, it's going to take a long time
  279. 10:43for you to build up Colorado Springs.
  280. 10:46And so, that's a real challenge for uh
  281. 10:48businesses. And to your question, it is
  282. 10:51true. It is. It is hard. And so, how do
  283. 10:54you do it? Well, these pages are great.
  284. 10:56You're going to build these very
  285. 11:00detailed. You're going to build them out
  286. 11:02very nicely. Uh these service area
  287. 11:06pages. We have a article on the
  288. 11:08Whitespark blog. We have I think a
  289. 11:10ultimate guide to building these service
  290. 11:12area pages. So you can look that up. You
  291. 11:14can go to whitespark.ca
  292. 11:15and click the guide section in our
  293. 11:18resources. And in there there's a guide
  294. 11:20to how to like make the ultimate service
  295. 11:22area pages, right? Um so those are you
  296. 11:28know foundational required you must do
  297. 11:31it. There are other things though that
  298. 11:33we could talk about which are offsite
  299. 11:36right. So,
  300. 11:39citations
  301. 11:41uh so mentions and links absolutely
  302. 11:43that's how Google works. That's also how
  303. 11:46LLMs work. They look for references for
  304. 11:48you. So, basically
  305. 11:51in those areas,
  306. 11:53we'll go back to the Aurora Denver
  307. 11:55example. You need references within that
  308. 11:58city. So, you need links. You need like
  309. 12:01So, sponsorship links are great. I'll
  310. 12:03give you a tip. I got all the tips. I'll
  311. 12:05give you a tip for how to find
  312. 12:06sponsorship links. So, uh, you do a
  313. 12:09search on Google for your city name. So,
  314. 12:12Denver space in title or you could use
  315. 12:16in URL. I actually kind of like in URL
  316. 12:18better. You go in URL colon sponsors.
  317. 12:21So, what that's going to surface in the
  318. 12:23organic results and actually then when
  319. 12:24you run that, hit the link at the top
  320. 12:26that says web. And then you just get a
  321. 12:28nice page. And then you can even go and
  322. 12:30edit your URL and go like numbum equals
  323. 12:31100. uh put a parameter num and say you
  324. 12:34got a 100 pages in Denver that have
  325. 12:38sponsors in the URL. So these are all
  326. 12:41pages
  327. 12:41>> Google deprecated num num equals 100.
  328. 12:45>> Okay, do it on Yahoo then which is true.
  329. 12:48Yahoo [laughter] is actually kind of
  330. 12:50amazing. Yahoo's index is like they
  331. 12:54never remove from the index as
  332. 12:56opposed to Google. And so Yahoo's index
  333. 12:59is a great place to go to search for
  334. 13:03this kind of thing. So anyways, in in
  335. 13:05URL sponsors and you will find all of
  336. 13:09these pages. You don't have to put the
  337. 13:10number equals on. You just click next
  338. 13:11next. And these are all organizations
  339. 13:14that will happily take your money. We'd
  340. 13:16be like, "Yes, give us give us 500
  341. 13:18bucks. We'll give you a link on our
  342. 13:20website."
  343. 13:20>> And then so in the language you're
  344. 13:22talking about this new location.
  345. 13:24>> Yes. So, you want it to be like if you
  346. 13:28can when you're getting these links like
  347. 13:30Denver plumbers as the anchor text and
  348. 13:33it goes to your website and it's from a
  349. 13:34Denver organization. It's really more
  350. 13:36about the you usually can't manipulate
  351. 13:38the anchor text. If you could get a
  352. 13:40blurb that goes with it, then that's
  353. 13:42helpful. So, like a nice little chunk of
  354. 13:44text about your business. It' be like
  355. 13:46Bob's Plumbing is a Denver plumbing
  356. 13:49company servicing the whole region,
  357. 13:51right? So, those are the kinds of things
  358. 13:53that you could do. So you want to use
  359. 13:54that. That's actually called a semantic
  360. 13:56triple
  361. 13:58subject predicate object. Bob's plumbing
  362. 14:02is a Denver plumbing company. Say that
  363. 14:05on the internet all over the place if
  364. 14:08you want to rank in Denver. So that
  365. 14:11helps peel helps the engines understand
  366. 14:15what your business is, who you are, what
  367. 14:17you do, what services. Den Bob's
  368. 14:20Plumbing provides drain cleaning
  369. 14:22services in Denver.
  370. 14:24>> Have you um have you seen people making
  371. 14:26pillar pages for different locations so
  372. 14:28they can have individual services for
  373. 14:31each uh location? Like
  374. 14:33>> Yeah.
  375. 14:34>> Yeah. Yeah.
  376. 14:35>> I have. And so yeah, there's it's like
  377. 14:37silos, right? Content silos. So
  378. 14:39>> let's say I'm in Aurora. My website's
  379. 14:41got a services section and every one of
  380. 14:43those pages, drain cleaning, hot water
  381. 14:45tank installation, hot water tank
  382. 14:47repair, you know, u pipe replacement,
  383. 14:50all of these services, they're currently
  384. 14:53focused on Aurora because I built my
  385. 14:56website 10 years ago, right now I'm
  386. 14:59like, I got to break into Denver. So I
  387. 15:01start making these pillar. So I'll be
  388. 15:03like locations and then you know or you
  389. 15:06what you do is you have this you have
  390. 15:07services and it's a drop down that has
  391. 15:10Aurora and Denver and then when I click
  392. 15:13Denver submen of all the drain cleaning
  393. 15:16pages but each one of those pages is
  394. 15:18hyperfocused on Denver not Aurora. So it
  395. 15:22is valuable to do those pages. Uh in the
  396. 15:25world of AI it's not hard to rework
  397. 15:28those pages. So like you take your
  398. 15:30content from your Aurora page, rework
  399. 15:33it. So it's not it's not a copy paste
  400. 15:35whether you just change the the name,
  401. 15:36you just kind of rework each paragraph,
  402. 15:39uh rebuild it. Ideally, you will do that
  403. 15:41in the business owner's voice and you
  404. 15:44can get that through transcript. So you
  405. 15:47just ask the business owner questions
  406. 15:48about each section and they will answer
  407. 15:51it because business owners love to talk
  408. 15:52about their business. And then they will
  409. 15:55then you transcribe that. That's the
  410. 15:57very best way to get real authentic
  411. 15:59content that doesn't come across as AI
  412. 16:03generated.
  413. 16:03>> Yeah. And and you don't want it to be
  414. 16:05like doorway pages where everything is
  415. 16:07just Yeah. And actually the cool thing
  416. 16:09about pillar pages with different
  417. 16:11locations is it makes it a lot easier to
  418. 16:13build topical authority for that
  419. 16:14location. Because now when you're doing
  420. 16:16link building and you're saying, you
  421. 16:18know, we exist in this new city, you
  422. 16:20send it to the pillar page and then that
  423. 16:22spreads the link equity across all the
  424. 16:24uh all the Yeah. all the service area
  425. 16:27pages within that that location.
  426. 16:29>> Yeah, it's just like it's if you think
  427. 16:31about it, it's pretty it all makes
  428. 16:32sense. I want to establish my presence
  429. 16:36in Denver. Ideally, I will open a new
  430. 16:38location. If I don't, at least I've got
  431. 16:40these pages. So, you're going to build
  432. 16:41out a whole page structure on your
  433. 16:43website. Then you're going to try and
  434. 16:45get links from Denver related websites
  435. 16:48to those pages and that will you know
  436. 16:51with internal linking uh trickle down to
  437. 16:54all the other service pages that are in
  438. 16:56Denver. Um and then there's another big
  439. 16:58one which is reviews. So if you can get
  440. 17:01reviews from people located in those
  441. 17:04areas, you service those areas. I mean,
  442. 17:06like, okay, you're in Aurora and you hit
  443. 17:09the jackpot. You got a job in Denver.
  444. 17:11That is a review. You must hound. You
  445. 17:14must hound that person to leave you a
  446. 17:16review. And ideally, they will say words
  447. 17:19like, you know, Denver or I had them
  448. 17:22come out to my home in Denver to leave a
  449. 17:24review uh to to get my drains cleaned,
  450. 17:27right? That kind of thing is really
  451. 17:29really valuable. So if you can get
  452. 17:31reviews from people located in those
  453. 17:32areas, Google tracks every movement that
  454. 17:36we ever make, all of us. And so Google
  455. 17:38knows that you're located in that area
  456. 17:40and that review coming from that person
  457. 17:42is helpful. Uh speculatively, no one's
  458. 17:45ever proved that, but we believe that
  459. 17:47Google does look at those signals. Um so
  460. 17:50getting reviews from those areas is
  461. 17:53another thing that becomes really
  462. 17:55valuable and especially getting keywords
  463. 17:57in reviews. I just want to quickly
  464. 17:59mention another local search myth. The
  465. 18:01first myth I mentioned earlier was that
  466. 18:03the service areas impact ranking. They
  467. 18:05don't. And then the second myth is that
  468. 18:09people think that if you leave a review
  469. 18:12someone you get a review from someone
  470. 18:14and they oh dang they didn't say my
  471. 18:16favorite keywords. So then when you
  472. 18:17reply to the review you say hey yeah
  473. 18:20thanks for using our drain cleaning
  474. 18:22services in Denver. So, Google doesn't
  475. 18:26use the owner response in the local
  476. 18:29search algorithm at all. So, putting
  477. 18:31keywords in your owner responses has no
  478. 18:34impact on ranking. So, don't bother.
  479. 18:36Just just respond to that person like
  480. 18:38you're a human, not an SEO. And so, that
  481. 18:41would that's just one thing worth
  482. 18:43mentioning. But getting reviews from out
  483. 18:45from the area. So, you get so you got
  484. 18:47the nice pages. Ideally, you have an
  485. 18:49office and an actual Google business
  486. 18:51profile. That's the dream. But if you
  487. 18:52don't have that, then you got the pages,
  488. 18:54you got links and mentions. So, you're
  489. 18:56looking for localized citations like
  490. 18:58chambers of commerce, uh, business
  491. 19:00organization, meetup groups. If you're
  492. 19:02just trying to find localized links in
  493. 19:04those areas, getting those to your hub
  494. 19:07pages, your Denver hub pages, and then
  495. 19:09getting reviews from those areas, those
  496. 19:11are the key things that you can do.
  497. 19:13Yeah. Yeah. And you said something
  498. 19:14actually, this is I don't know if you've
  499. 19:16seen me talking about this like
  500. 19:17non-stop, but I basically I bring it up
  501. 19:19on on so many episodes and it it was
  502. 19:22something it stuck with me the most out
  503. 19:25of everything that you said in our first
  504. 19:27episode, which was I don't know, I think
  505. 19:28it was like an hour and a half or two
  506. 19:30hours, our first episode, but this was
  507. 19:31the thing that really stuck with me the
  508. 19:33most, which was whenever you update your
  509. 19:35Google business profile,
  510. 19:37>> it goes and crawls your entire site and
  511. 19:40you see it in the log files. Yeah,
  512. 19:43>> crawls the whole damn thing. That That's
  513. 19:45That was your language verbatim. And I
  514. 19:47Yeah, I don't know if it's true anymore.
  515. 19:49That was likeing eight years ago when I
  516. 19:52tested that. But it is so cool to see
  517. 19:54it.
  518. 19:54>> Yeah. So, that's a great point. Okay,
  519. 19:57you just made all these new pages on
  520. 19:58your website. You want to connect those
  521. 20:01pages to your existing Google business
  522. 20:03profile. How do you do it? Just go and
  523. 20:05make an edit to your Google business
  524. 20:06profile. Now, be careful. There are what
  525. 20:09we call the sensitive fields on your
  526. 20:10Google business profile. If you edit the
  527. 20:13address or phone number, those are like
  528. 20:16major reverification fields. Don't touch
  529. 20:19those.
  530. 20:21Categories can be a little sensitive.
  531. 20:23So, if you change your primary category,
  532. 20:25that can sometimes trigger like, hey,
  533. 20:27are you actually a towing company
  534. 20:29because you were a plumber before? Can
  535. 20:31you reverify? So, primary category is a
  536. 20:34little sensitive. Additionals are
  537. 20:36usually fine. Uh name is usually fine.
  538. 20:38Actually, Google doesn't seem to give
  539. 20:40two craps about the the name. Even
  540. 20:43keyword stuffing. It is hard to report
  541. 20:46someone for keyword stuffing in the
  542. 20:47business name. There were egregious
  543. 20:49cases where the name was just like
  544. 20:52absolutely stuffed with keywords, like
  545. 20:55one of those like ones that you would
  546. 20:56laugh at cuz it's so bad. Multiple
  547. 20:59people reporting that to Google and
  548. 21:00Google saying, "We don't see a problem."
  549. 21:03Like, no joke. Keywords in the business
  550. 21:05name Google doesn't seem to care too
  551. 21:07much about. So anyways,
  552. 21:08>> I have a question. Do you do you find
  553. 21:10that keywords in the business name make
  554. 21:12a difference though in terms of
  555. 21:14conversions with people? Like, oh, this
  556. 21:16sounds like a scammy company cuz like
  557. 21:19Yeah.
  558. 21:19>> Yeah. Do you know what I'm saying? Like
  559. 21:21it's it's not it's not like a real
  560. 21:23>> and now I'm not saying, you know, if
  561. 21:25you're like a bicycle repair shop, you
  562. 21:27call it Joe's Bicycle Repair. That's
  563. 21:28fine. That's But but if you call it just
  564. 21:31like Bicycle Repair Shop Brooklyn, New
  565. 21:33York, you know,
  566. 21:35>> near me.
  567. 21:35>> Yeah. Yeah. You call it you call it
  568. 21:37that. Is that going to is actually going
  569. 21:39to hurt conversions?
  570. 21:42>> I don't know if there's any studies on
  571. 21:43that.
  572. 21:44>> I would say
  573. 21:46>> no.
  574. 21:46>> Branding is important. I think branding
  575. 21:48is I personally I think branding is
  576. 21:49important.
  577. 21:50>> I would say that you got the brand with
  578. 21:54Joe's bike repair shop.
  579. 21:56>> So it's there. Now you want to get the
  580. 22:00SEO benefits of the other stuff. And you
  581. 22:03I feel like you don't really hurt
  582. 22:04yourself too much. So, if you're Joe's
  583. 22:06Bike Repair Shop
  584. 22:08near me in Brooklyn
  585. 22:11offering tuneups, like [laughter] I
  586. 22:13don't know, like you're really you're
  587. 22:14really going with it with the keywords
  588. 22:16there. I don't actually think it hurts
  589. 22:18you. I think
  590. 22:18>> you might be right cuz you're going to
  591. 22:20be like, "Well, I need a tuneup." I
  592. 22:21mean, obviously I'm going to go here.
  593. 22:23>> It's kind of it's kind of like when
  594. 22:24people talk about optimizing title tags
  595. 22:26and metad descriptions, it's like you
  596. 22:27want those keywords in there because
  597. 22:29when people see it, they're like, "Oh,
  598. 22:30>> it's for me.
  599. 22:31>> Tuneups. Perfect. That's what I'm
  600. 22:33looking for." Yeah.
  601. 22:34>> So, I actually I would say I think it's
  602. 22:36it benefits you from both a ranking and
  603. 22:39a conversion perspective.
  604. 22:41>> And as I said earlier, Google doesn't
  605. 22:42give two crap. So, here I am telling you
  606. 22:45to spam your your business name.
  607. 22:47>> I'm going to tell you something nuts
  608. 22:49right now.
  609. 22:49>> Oh my gosh.
  610. 22:50>> You ready to hear?
  611. 22:51>> I don't know if I am, but I'm I'm I'm
  612. 22:52like uh holding on my desk. Here we go.
  613. 22:55>> This is something I just recently
  614. 22:57learned about and I was like, "Oh my
  615. 22:59god, this is insane." So basically,
  616. 23:04you can sue Google. So let me let me
  617. 23:08take a step [laughter] back. So
  618. 23:10>> are you trying to give me deplatform?
  619. 23:12Darren, what are you doing?
  620. 23:13>> Let me take a step back. So we're
  621. 23:15talking about stuffing keywords in the
  622. 23:17business name, right? So one of the
  623. 23:19tactics that SEO agencies do is they
  624. 23:23report other businesses that are
  625. 23:25stuffing keywords in the business name.
  626. 23:27So it's like, you cheaters, I'm going to
  627. 23:29report you. So, I go to Google and I
  628. 23:31suggest an edit and I say that's not
  629. 23:33their real business name. Their real
  630. 23:34business name is Joe's Bike Repair and
  631. 23:38all that other stuff they put in their
  632. 23:41business name, that's not in there. So,
  633. 23:42what I do is I suggest an edit. I take
  634. 23:44all that out. I hit save. Google usually
  635. 23:46accepts that save. And so, now they no
  636. 23:49longer rank for tuneups and they're
  637. 23:50like, "Curses you. Someone on the
  638. 23:53internet ruined my business name and now
  639. 23:56I'm losing business.
  640. 24:00You can find out who was messing with
  641. 24:02your profile.
  642. 24:04This is the I'm like I had what? You can
  643. 24:07sue Google. There's there are people out
  644. 24:10there that specialize in this kind of a
  645. 24:11lawsuit. You file a subpoena like a
  646. 24:14lawsuit a subpoena to Google a request
  647. 24:17for information. Tell me, give me a list
  648. 24:20of all the people that were editing my
  649. 24:22Google business profile. And you're
  650. 24:24like, and Google through the laws of the
  651. 24:28United States is required to give you
  652. 24:29this. So, it's insane that you can now
  653. 24:33get a list of all the emails and their
  654. 24:34IPs of who has been messing with your
  655. 24:37profile. And then, I don't know what do
  656. 24:39you do with that data if you have it.
  657. 24:40You could potentially sue the people
  658. 24:41that were editing your business name.
  659. 24:44This flips the concept of spam fighting
  660. 24:47on its head. It becomes
  661. 24:50dangerous. like you want to put yourself
  662. 24:52liable because you are hurting someone's
  663. 24:55business by taking keywords out of their
  664. 24:56business name even when Google doesn't
  665. 24:58really seem to care too much about it.
  666. 25:00That's this is a new revelation for me
  667. 25:02that I'm like holy crap. Well, honestly,
  668. 25:05at my agency, we have stopped spam
  669. 25:06fighting because of this. There is a way
  670. 25:09if you want to keep trying to report
  671. 25:11these cheaters that are stuff in their
  672. 25:13business name, there is a way. You have
  673. 25:15to use what's called the redressle form.
  674. 25:19So just look it up like Google business
  675. 25:20profiles redressal form you can submit
  676. 25:23them through there and then I think you
  677. 25:25are safer but it's suggest and edit
  678. 25:27which is a it's a dangerous one for
  679. 25:29changing business name so sidebar but
  680. 25:31this is new information that I'm like
  681. 25:34wow I didn't know that was a thing and
  682. 25:35so now I know
  683. 25:37>> I didn't know that was a thing either
  684. 25:39>> yeah it's new
  685. 25:40>> that's that's crazy that's that's good
  686. 25:42though
  687. 25:43>> it's good to know it's good to know and
  688. 25:44actually it does make you it should make
  689. 25:46you hesitate if you're going to suggest
  690. 25:48an edit on someone else's profile,
  691. 25:50particularly the law firms. Be careful
  692. 25:52about those law firms.
  693. 25:54>> Oh my gosh.
  694. 25:56>> Yeah. Yeah. Yeah. You So, you said there
  695. 25:58was something that I that I should ask
  696. 26:00you about. Was it changing your address?
  697. 26:02Was that or changing your name,
  698. 26:04>> changing your signature?
  699. 26:05>> I'm trying to remember.
  700. 26:07>> You don't remember? It was It was
  701. 26:09changing something. You're like, "Oh,
  702. 26:10you should ask me about this." And then
  703. 26:12and then I'm like And then then you're
  704. 26:14like, "Oh, but we're going too far off
  705. 26:16topic."
  706. 26:17Dang it. I wish I could remember.
  707. 26:19>> I can't remember. [laughter]
  708. 26:20>> Somebody in the comments, leave a
  709. 26:22comment, remind us what it was, and I
  710. 26:24will answer it on in the comments.
  711. 26:27>> Anyway, this was this was great though.
  712. 26:28Um, this was a very good discussion of
  713. 26:31uh expanding local service area pages
  714. 26:33and uh
  715. 26:34>> I think so too. Yeah, I think we covered
  716. 26:36everything really. It's like that's what
  717. 26:37it comes down to. Get the sub lease if
  718. 26:39you can, get a new actual location, your
  719. 26:41topical authorities is a challenge. I
  720. 26:44think we talked about how to expand that
  721. 26:45and and do all the things. I probably
  722. 26:48missed a couple things that you could do
  723. 26:49that might help. You know, we didn't
  724. 26:50talk about things like schema, but
  725. 26:52that's I'm a little on the fence about
  726. 26:54that.
  727. 26:54>> Well, actually, oh my. So, so, um, Jay
  728. 26:57Hundley, you spoke to him. I don't know
  729. 26:58if you saw the episode, uh, that Jay
  730. 27:01Hundley and David Quaid and I did called
  731. 27:04Schema is worthless. Like, or useless.
  732. 27:06It's crazy.
  733. 27:06>> Oh, I didn't. I now I want to watch it.
  734. 27:08>> And and so, very interestingly, um, Jay
  735. 27:11Conundley is doing a study on this and
  736. 27:13he
  737. 27:14>> he told me. Yeah.
  738. 27:14>> So, he tagged he probably tagged you,
  739. 27:16too. He tagged all these people, but
  740. 27:18Joy, he tagged Joy Hawkins and Joy
  741. 27:20Hawkins was like, "Yeah," she even left
  742. 27:23in a comment. She said, "We haven't seen
  743. 27:25much of a difference."
  744. 27:26>> And but she's talking about So Joy lives
  745. 27:31in a very local search world. We're
  746. 27:33talking about ranking in local packs and
  747. 27:34ranking in uh maps. So very like focused
  748. 27:38on local results. And oh, we added
  749. 27:40schema. It did not impact that. Cool. I
  750. 27:43I would agree with her. In a world of
  751. 27:46large language models though, that's the
  752. 27:48question and organic results, LLM based
  753. 27:51results. I think that there's some
  754. 27:53schema benefits in that, but it's so
  755. 27:56it's pure speculation. No one's really
  756. 27:58I've never seen like anyone prove it
  757. 28:00prove some benefit of schema. So that's
  758. 28:02why I'm I'm on the fence about it. And
  759. 28:04I'm very interested in uh Jake's study
  760. 28:06and uh he sent me the documents. I'll
  761. 28:08give it a review and see if I have any
  762. 28:09suggestions. But yeah, I think it's
  763. 28:11great. Jake did such a good job on the
  764. 28:13geotagging study
  765. 28:15>> that I just have real confidence in him
  766. 28:18to to do a great job on this schema
  767. 28:20study. So excited to see what he comes
  768. 28:22up with.
  769. 28:23>> Yeah, he's very thorough.
  770. 28:24>> Yeah.
  771. 28:25>> Yeah. He's very thorough. And it's just
  772. 28:28um I don't know personally like I don't
  773. 28:31like that it's the type of thing where
  774. 28:34it to me it seems like the benefits are
  775. 28:36are very negligible and it's it's
  776. 28:41agencies charge a lot and use it to
  777. 28:43confuse clients
  778. 28:45>> in into like whereas like people like us
  779. 28:48people like you we we try to make search
  780. 28:51engine optimization easily understood so
  781. 28:54it feels like you can do it too, Right.
  782. 28:58But 100% agencies will use this and
  783. 29:01that's what they also use things like
  784. 29:02geotagging photos which is just it
  785. 29:04sounds amazing. It's like you are what
  786. 29:06kind of genius are you? You put the you
  787. 29:08put the location in the photos. Wow,
  788. 29:11you're a genius, right? [laughter]
  789. 29:13That's actually a myth. It doesn't
  790. 29:14impact rankings. But same thing with
  791. 29:16schema. It sounds all technical. Ah, we
  792. 29:18got some hidden code on the page. We are
  793. 29:20masters of the hidden code on the page.
  794. 29:22And so it sounds like a big deal. But I
  795. 29:24do think I actually saw so if for me
  796. 29:28like Dan Petravich is an absolute
  797. 29:30genius.
  798. 29:31>> Yeah, he's great.
  799. 29:31>> And so he he did do a post not too long
  800. 29:34ago where he's like I was wrong.
  801. 29:36>> The LMS are someone challenged him on
  802. 29:39that. Someone challenged him on so he he
  803. 29:41actually updated that post and he's like
  804. 29:43yeah he he said somebody challenged me
  805. 29:45on this and made a very good point so
  806. 29:47I'm not sure anymore.
  807. 29:49>> I know. No one's sure.
  808. 29:50>> No one knows.
  809. 29:51>> That's what I'm saying.
  810. 29:53I know. We're all We're trying to figure
  811. 29:55out. We'll let you know on a podcast
  812. 29:56episode once Jake has done his study and
  813. 29:58we have some solid data on this.
  814. 30:01>> Darren, thank you again for coming on
  815. 30:02the show. You are just one of my
  816. 30:03favorite people in the industry. You
  817. 30:05really I can't tell you how much I
  818. 30:06appreciate you and everything that you
  819. 30:08do and everything that you share.
  820. 30:10>> Thanks for having me. Let me plug our
  821. 30:12awesome software. We have a new uh White
  822. 30:15Spark local ranking grid software. If
  823. 30:17you are using some other ranking grid
  824. 30:20software, you should check ours out
  825. 30:21because damn is it good. It is like the
  826. 30:23most beautiful, easy to use, incredible
  827. 30:26competitive analysis in it. That tool, I
  828. 30:29am so proud of our team and it's it's
  829. 30:31like it's the best on the market. Just
  830. 30:32check it out. There's a free trial, no
  831. 30:34credit card. Just try it and see if you
  832. 30:36like it. If you want to switch, we'll do
  833. 30:37all the work for you. It's freaking
  834. 30:39great. So, anyways,
  835. 30:40>> what was it like what was it like
  836. 30:41building it? Why why do you like it so
  837. 30:42much?
  838. 30:43>> It took us like a year to build it. And
  839. 30:45the thing I like about it is we built it
  840. 30:48to
  841. 30:49solve the bad feelings we have using
  842. 30:51everyone else's software. We [laughter]
  843. 30:53use everyone else's software. It's so
  844. 30:55clunky and awkward and ugly. And it's
  845. 30:57like, why can't you guys make something
  846. 30:58nice and something good that's easy to
  847. 31:00use? It's delightful to use. And so that
  848. 31:02was the thing. It's like it kind of does
  849. 31:04the same thing as all the others do, but
  850. 31:07you might as well use the one. It's
  851. 31:09price is the same. Like we're we're
  852. 31:10competitively priced with everyone else,
  853. 31:12but you might as well use the one that
  854. 31:13looks great. Hey, it makes your reports
  855. 31:15look good. We have a lot of people using
  856. 31:16it for their agency sales side of
  857. 31:18things. Like they'll go to conferences
  858. 31:20and then they show people, oh, here's
  859. 31:21how you rank on the grid, but they've
  860. 31:23specifically switched us cuz it looks so
  861. 31:25great.
  862. 31:26>> And so those are the when I was when I
  863. 31:30was at Densou, it was like I when I got
  864. 31:32there, I couldn't believe how much time
  865. 31:34we were focusing on making things look
  866. 31:36nice.
  867. 31:38>> It's critical. Yeah, we're all about
  868. 31:40that at Weiss Park. We're like pretty
  869. 31:41obsessed with it. And I think it does
  870. 31:43set us apart from a lot of the other
  871. 31:45tool providers. Yeah.
  872. 31:46>> And you're very active posting.
  873. 31:49>> I'm pretty active. That's that's my job.
  874. 31:51>> All over the place. All over the place.
  875. 31:52>> Yeah. I can't keep up with you though,
  876. 31:54man. You are just like a machine. You're
  877. 31:56[laughter] you're all over every day
  878. 31:58posing multiple times. Yeah. Well, I
  879. 32:00mean, so are you. You you're you're you
  880. 32:02put up great stuff on IG, on LinkedIn,
  881. 32:05on threads.
  882. 32:06>> Um are there any other ch channels that
  883. 32:08you're active on? Oh, Facebook.
  884. 32:11>> Facebook. So LinkedIn is my biggest then
  885. 32:13Facebook. I'm on the Tik Tok. YouTube is
  886. 32:15huge, right? YouTube shorts YouTube
  887. 32:19>> and you have your own podcast or or no
  888. 32:22>> have a podcast. I run a podcast with
  889. 32:23Claire Carile which is just so fun to do
  890. 32:26and we talk about the latest news in
  891. 32:28local search. So yeah, check that out.
  892. 32:29The Whitespark Local Update. Fantastic
  893. 32:31podcast. Um and it's just it's fun. It's
  894. 32:35fun to listen to and you get to catch up
  895. 32:37on like news like I'll talk about these
  896. 32:38kind some of the things I mentioned on
  897. 32:40this call. Yeah. Darren, thank you again
  898. 32:42for coming on the show.
  899. 32:43>> Thanks for having me. It was fun. This
  900. 32:45is episode 930 of the Edward Show. 930
  901. 32:49days in a row doing this show. I was
  902. 32:51telling Darren before the show that I am
  903. 32:53coming down with a cold. I feel
  904. 32:54terrible. You can't tell cuz I'm like
  905. 32:56laughing and like, "Let's go, Darren.
  906. 32:58Darren's the best. This is great. I'm
  907. 33:00coming down cold. I do this show every
  908. 33:03day, no matter what." And so to
  909. 33:06everybody who watched this on YouTube,
  910. 33:09thank you so much for watching. If you
  911. 33:11listened on Spotify or Apple Podcasts,
  912. 33:14thank you so much for listening and I
  913. 33:16will talk to you again tomorrow.

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