How to Expand Local SEO Into New Cities (Without Getting Penalized by Google) — Transcript
Full transcript
- 0:00Darren Shaw, you are one of the top
- 0:02people in local search engine
- 0:03optimization. This is your second time
- 0:05on the show. We had a phenomenal first
- 0:08episode. Um, you are the founder of
- 0:10White Spark, which is local search
- 0:12engine optimization tools and an agency.
- 0:15And again, like you are a local SEO
- 0:18mastermind. So, what we're talking about
- 0:21today is is well, thanks for coming on.
- 0:25um is how to expand local service area
- 0:29pages and especially if you want to
- 0:31expand into a location that's really far
- 0:34away, let's say across the country, what
- 0:36is the way to do that? Yeah.
- 0:40>> Which which one you want to hit first?
- 0:41You want to hit like expand your current
- 0:43radius across one location? What do you
- 0:46want to do first?
- 0:46>> I think let's actually talk about
- 0:48locations that are really far away.
- 0:51>> Okay, locations that are really far
- 0:52away. You absolutely well if you want to
- 0:55rank in the local pack or maps results
- 0:59and it's really far away. There's only
- 1:01one way on earth to do it. You must open
- 1:05a new location. Like you're too far
- 1:07away, you can forget it. Your single
- 1:09location, even if you're like in a in
- 1:11another city, it's not even that far
- 1:12away. It's not like on the other side of
- 1:14the country. It's just like you
- 1:16currently are a plumber. You work in a
- 1:20suburb of Denver. So, you work in
- 1:22Aurora, Colorado. That's that's where
- 1:24you registered your business. You live
- 1:25there. You you operate in Aurora,
- 1:28Colorado. You're like, I really want to
- 1:29rank in Denver.
- 1:31Forget it. Just give up. [laughter] It's
- 1:34not possible, man. You must open a new
- 1:36location in Denver because of the city
- 1:39barrier. So, Google will, you know, I'm
- 1:42looking for plumbers in in Denver. Why
- 1:44would Google return a guy that's in
- 1:46Aurora? Well, you would think they would
- 1:49because you set the service areas, but
- 1:50that's actually a really great topic.
- 1:53Service areas in Google do not impact
- 1:56your rankings.
- 1:58This is so annoying. They should you
- 2:00like why did Google give you that field
- 2:02if it doesn't have any if you're like,
- 2:04"Hey, yeah, I service this whole area.
- 2:06So, can you please make my business
- 2:09profile appear in the results in those
- 2:10areas?" And Google's like, "No, sorry."
- 2:13So, like, why do they give you that?
- 2:15They give you that field because
- 2:17it uh it draws it just shows customers
- 2:21where you're willing to travel to, but
- 2:23it does not factor into the local
- 2:26algorithm. So, you're you're want to
- 2:29rank in a far away place, you got to
- 2:32open a new location. So, if you're
- 2:34further than like 20 miles, like that's
- 2:37where you want to be ranking. And
- 2:38certainly a lot of service area
- 2:40businesses will happily travel 30 40 up
- 2:42to up to 60 miles to get a job. Then
- 2:47it's just almost impossible. You just
- 2:50got to there is there is a way have be
- 2:53in some weird industry that has no
- 2:55competition. Then you can expand your
- 2:57radius. Then you can actually have a big
- 2:58radius because there's nobody else. Like
- 3:01you're just kind of on your own. So
- 3:03that's that's one way. But that doesn't
- 3:05really apply to most businesses. How
- 3:06about um how about if it's actual pages
- 3:09on your site? So you're not Yeah, that's
- 3:12that's really I think there's a lot of
- 3:14people who are confused about this
- 3:16specifically.
- 3:17>> There are and so that is something. Yes,
- 3:20you let's say you are a I like this
- 3:23Aurora Denver example. So you are a
- 3:25plumber in Aurora, Colorado. You want to
- 3:28rank in Denver. So you make a page on
- 3:30your site called Denver plumbers, Denver
- 3:32drain cleaning. You make a whole like
- 3:34areas we serve. you make like a like a
- 3:36whole subsection of your website about
- 3:38Denver. Yes, sure. It helps you rank in
- 3:42your organic results.
- 3:44>> You will you will rank in the organic
- 3:46results like that.
- 3:46>> Sure, why not? Yeah, there's just a page
- 3:48on the internet, right? So you have the
- 3:49ability for those pages to rank, but
- 3:53they're buried under the ads and then
- 3:56the more ads and then there's another
- 3:57set of ads and then there's the local
- 3:59pack. And then if someone's
- 4:03finger is strong enough to scroll all
- 4:05the way to the bottom of the page, they
- 4:07might see what are called the localized
- 4:09organic results. And these are the blue
- 4:11links that live underneath the pack. And
- 4:14yes, you could have your page ranking
- 4:17there. Now, what about large language
- 4:21models? Chpt, Gemini. Those pages are
- 4:24great. So, you could actually start
- 4:25getting references and and leads from
- 4:28those pages. So, yes, yes, yes, yes. But
- 4:30we're talking about local search. And
- 4:31so, when we talk about local search,
- 4:33we're talking about the local packet
- 4:35maps. But yes, 100% you can make those
- 4:38pages on your site. And uh yeah, why
- 4:42don't we talk about how to make those
- 4:43pages?
- 4:43>> Talk about how to make those pages.
- 4:45>> Yeah. What What makes a good page? Yeah.
- 4:48So, this method of marketing is so
- 4:50effective, I had to make sure it wasn't
- 4:52against Google's rules before I kept
- 4:54doing it. It's a form of SEO I call
- 4:56compact keywords. Whereas most SEO
- 4:59focuses on putting up articles to answer
- 5:01questions, how, what, when, compact
- 5:03keywords focuses on putting up dozens of
- 5:05pages that sell to searchers who are
- 5:07actually looking to buy. These pages
- 5:10rank on Google and convert so much
- 5:12better than normal that when I
- 5:14discovered this years ago, I couldn't
- 5:16believe this was allowed. It's less
- 5:18work, too. The average compact keywords
- 5:20page is only 415 words. Compact Keywords
- 5:24is a 13-hour deep course on getting
- 5:27sales with SEO. A customer recently
- 5:29said, "Each lesson is dense with
- 5:32information. You're giving years worth
- 5:34of experience boiled down into 15 to 30
- 5:36minute lessons with no filler or fluff.
- 5:39I feel like I'm gaining a new
- 5:41superpower. Compact Keywords is about
- 5:43setting up an SEO funnel that brings you
- 5:45sales for years and years and years. It
- 5:48works with AI. It's less work than
- 5:50traditional SEO and it makes way more
- 5:53money. You can get it now at
- 5:55compactkeywords.com.
- 5:57Back to the podcast. You are a plumber
- 5:59in Aurora. You want to rank in Denver.
- 6:02You don't want to go to the trouble of
- 6:03going and creating a new location in
- 6:05Denver and and verifying it on Google
- 6:07and building out citations. That is the
- 6:10best move. Hands down, if you can afford
- 6:13the new office location,
- 6:16you can do it. And let let's sidebar,
- 6:19how do you get a cheap office location?
- 6:21So, the way you get a cheap office
- 6:23location is not a PO box. That's against
- 6:25Google's guidelines. You'll you'll have
- 6:27a major target on your back. Uh not a
- 6:30virtual office. Again, problematic
- 6:32against Google's guidelines. Uh
- 6:34co-working space is this gray area. It's
- 6:37like, oh, well, I'll just use a
- 6:38co-working like a wei work, right?
- 6:40That's also a little dangerous. You
- 6:42could get away with a a co-working if
- 6:44you have a dedicated lease and a and a
- 6:46signage within there. It's like I am
- 6:48renting this office. It's mine in this
- 6:51co-working space. That's fineish, but
- 6:55again, because it's in the co-working
- 6:56area, it's it's looked at very
- 6:58suspiciously by Google. So, your very
- 7:01best move is to get what I call a sub
- 7:04lease. I guess what the the world calls
- 7:06a sub lease. It's not me. I didn't coin
- 7:08this. So, a sub lease is someone's
- 7:10already got office space. They have a
- 7:13very expensive rent. And they are like,
- 7:15"We want to offset some of these costs.
- 7:17We're going to rent you a room in our
- 7:18office that we are leasing." So, rather
- 7:21than $5,000 a month, your office then
- 7:23now becomes $400 a month because you're
- 7:26getting a small little room in there. If
- 7:28you go on the internet and you look up
- 7:30office space, you're going to get all
- 7:32these office uh websites
- 7:35and you will not find these there. You
- 7:38find them on Craigslist and Facebook
- 7:42Marketplace. So, that's where you go to
- 7:45find the subleasases. It' be like office
- 7:47subleas. It's another word for it. just
- 7:50I don't know, ask your your favorite uh
- 7:53chat what to call this thing and it'll
- 7:56give you advice on how to find these sub
- 7:58leases. And so that's what you would do
- 8:01if you were going to open a location in
- 8:03Denver proper. You would get a sub
- 8:05lease, you would get signage. So signage
- 8:07for a sub lease is
- 8:10your name should be ideally on the
- 8:12outside of the building and on so then
- 8:16when you go to the office, your name
- 8:18should be on a slap up a piece of paper
- 8:21just like Bob's plumbing on the side of
- 8:23the main office door and then when you
- 8:25go inside you have your own door in the
- 8:28office again. Bob's plumbing on the
- 8:29door. So some kind of signage and there
- 8:32you go. That will help you get an actual
- 8:35real physical location which is another
- 8:37topic. You should ask me the question
- 8:39hiding your address versus not hiding
- 8:41your address. But
- 8:43>> yeah, is that
- 8:44>> Now I got to ask you now I got to ask
- 8:45you that. I feel like I'm going all over
- 8:48the place here though because we didn't
- 8:49get we didn't really finish the pages.
- 8:51>> No. And actually, I had a Okay, so I I I
- 8:53have another question. By the way, I
- 8:55want to say like when you when you're
- 8:56when you speak, I remember why I loved
- 8:59our first episode so much because every
- 9:02sentence that you give is a specific
- 9:06piece of easily understood, tangible
- 9:08advice. And I I love it. It's so clear.
- 9:11Darren, I I I really appreciate you have
- 9:14I really appreciate having you on the
- 9:15show. Um, have you encountered issues of
- 9:19people trying to rank service area pages
- 9:22very far away, but they don't have the
- 9:24topical authority for that location.
- 9:26Maybe Google just sees them as this one
- 9:29location because they've done marketing
- 9:30around this one location and now they're
- 9:32trying to expand into they're trying to
- 9:34do pages in normal pages in other
- 9:38locations, but Google's like we don't
- 9:39really see you as having like topical
- 9:41authority in that location.
- 9:43>> Yeah, 100%. Actually, you see this all
- 9:44the time with even like with you, you've
- 9:46done the work. You've created a whole
- 9:48new office. You have a you have a
- 9:50verified Google business profile in
- 9:52Denver with your uh with your address
- 9:57showing like dream scenario, right? You
- 9:59did it. Yes. Great. Now I'm going to
- 10:01rank number one. So you can you see this
- 10:03happen all the time with like law firms
- 10:04when they open up locations around the
- 10:06whole state. Um and they really do
- 10:09service those locations. They have
- 10:10people staffed in those offices. But the
- 10:13main location that they started 20 years
- 10:15ago in their main area that's where you
- 10:18know speaking of your topical authority
- 10:20and so they they just dominate in that
- 10:22area and they can't break into the other
- 10:25area and that is a very true thing that
- 10:27is very challenging and it's because
- 10:30Google's Google Google's knowledge graph
- 10:32everything Google knows about you is
- 10:34anchored to Aurora Colorado and so now
- 10:38it's like oh yeah also yeah we opened a
- 10:40new location in Colorado Springs it's a
- 10:42slot Oh, it's going to take a long time
- 10:43for you to build up Colorado Springs.
- 10:46And so, that's a real challenge for uh
- 10:48businesses. And to your question, it is
- 10:51true. It is. It is hard. And so, how do
- 10:54you do it? Well, these pages are great.
- 10:56You're going to build these very
- 11:00detailed. You're going to build them out
- 11:02very nicely. Uh these service area
- 11:06pages. We have a article on the
- 11:08Whitespark blog. We have I think a
- 11:10ultimate guide to building these service
- 11:12area pages. So you can look that up. You
- 11:14can go to whitespark.ca
- 11:15and click the guide section in our
- 11:18resources. And in there there's a guide
- 11:20to how to like make the ultimate service
- 11:22area pages, right? Um so those are you
- 11:28know foundational required you must do
- 11:31it. There are other things though that
- 11:33we could talk about which are offsite
- 11:36right. So,
- 11:39citations
- 11:41uh so mentions and links absolutely
- 11:43that's how Google works. That's also how
- 11:46LLMs work. They look for references for
- 11:48you. So, basically
- 11:51in those areas,
- 11:53we'll go back to the Aurora Denver
- 11:55example. You need references within that
- 11:58city. So, you need links. You need like
- 12:01So, sponsorship links are great. I'll
- 12:03give you a tip. I got all the tips. I'll
- 12:05give you a tip for how to find
- 12:06sponsorship links. So, uh, you do a
- 12:09search on Google for your city name. So,
- 12:12Denver space in title or you could use
- 12:16in URL. I actually kind of like in URL
- 12:18better. You go in URL colon sponsors.
- 12:21So, what that's going to surface in the
- 12:23organic results and actually then when
- 12:24you run that, hit the link at the top
- 12:26that says web. And then you just get a
- 12:28nice page. And then you can even go and
- 12:30edit your URL and go like numbum equals
- 12:31100. uh put a parameter num and say you
- 12:34got a 100 pages in Denver that have
- 12:38sponsors in the URL. So these are all
- 12:41pages
- 12:41>> Google deprecated num num equals 100.
- 12:45>> Okay, do it on Yahoo then which is true.
- 12:48Yahoo [laughter] is actually kind of
- 12:50amazing. Yahoo's index is like they
- 12:54never remove from the index as
- 12:56opposed to Google. And so Yahoo's index
- 12:59is a great place to go to search for
- 13:03this kind of thing. So anyways, in in
- 13:05URL sponsors and you will find all of
- 13:09these pages. You don't have to put the
- 13:10number equals on. You just click next
- 13:11next. And these are all organizations
- 13:14that will happily take your money. We'd
- 13:16be like, "Yes, give us give us 500
- 13:18bucks. We'll give you a link on our
- 13:20website."
- 13:20>> And then so in the language you're
- 13:22talking about this new location.
- 13:24>> Yes. So, you want it to be like if you
- 13:28can when you're getting these links like
- 13:30Denver plumbers as the anchor text and
- 13:33it goes to your website and it's from a
- 13:34Denver organization. It's really more
- 13:36about the you usually can't manipulate
- 13:38the anchor text. If you could get a
- 13:40blurb that goes with it, then that's
- 13:42helpful. So, like a nice little chunk of
- 13:44text about your business. It' be like
- 13:46Bob's Plumbing is a Denver plumbing
- 13:49company servicing the whole region,
- 13:51right? So, those are the kinds of things
- 13:53that you could do. So you want to use
- 13:54that. That's actually called a semantic
- 13:56triple
- 13:58subject predicate object. Bob's plumbing
- 14:02is a Denver plumbing company. Say that
- 14:05on the internet all over the place if
- 14:08you want to rank in Denver. So that
- 14:11helps peel helps the engines understand
- 14:15what your business is, who you are, what
- 14:17you do, what services. Den Bob's
- 14:20Plumbing provides drain cleaning
- 14:22services in Denver.
- 14:24>> Have you um have you seen people making
- 14:26pillar pages for different locations so
- 14:28they can have individual services for
- 14:31each uh location? Like
- 14:33>> Yeah.
- 14:34>> Yeah. Yeah.
- 14:35>> I have. And so yeah, there's it's like
- 14:37silos, right? Content silos. So
- 14:39>> let's say I'm in Aurora. My website's
- 14:41got a services section and every one of
- 14:43those pages, drain cleaning, hot water
- 14:45tank installation, hot water tank
- 14:47repair, you know, u pipe replacement,
- 14:50all of these services, they're currently
- 14:53focused on Aurora because I built my
- 14:56website 10 years ago, right now I'm
- 14:59like, I got to break into Denver. So I
- 15:01start making these pillar. So I'll be
- 15:03like locations and then you know or you
- 15:06what you do is you have this you have
- 15:07services and it's a drop down that has
- 15:10Aurora and Denver and then when I click
- 15:13Denver submen of all the drain cleaning
- 15:16pages but each one of those pages is
- 15:18hyperfocused on Denver not Aurora. So it
- 15:22is valuable to do those pages. Uh in the
- 15:25world of AI it's not hard to rework
- 15:28those pages. So like you take your
- 15:30content from your Aurora page, rework
- 15:33it. So it's not it's not a copy paste
- 15:35whether you just change the the name,
- 15:36you just kind of rework each paragraph,
- 15:39uh rebuild it. Ideally, you will do that
- 15:41in the business owner's voice and you
- 15:44can get that through transcript. So you
- 15:47just ask the business owner questions
- 15:48about each section and they will answer
- 15:51it because business owners love to talk
- 15:52about their business. And then they will
- 15:55then you transcribe that. That's the
- 15:57very best way to get real authentic
- 15:59content that doesn't come across as AI
- 16:03generated.
- 16:03>> Yeah. And and you don't want it to be
- 16:05like doorway pages where everything is
- 16:07just Yeah. And actually the cool thing
- 16:09about pillar pages with different
- 16:11locations is it makes it a lot easier to
- 16:13build topical authority for that
- 16:14location. Because now when you're doing
- 16:16link building and you're saying, you
- 16:18know, we exist in this new city, you
- 16:20send it to the pillar page and then that
- 16:22spreads the link equity across all the
- 16:24uh all the Yeah. all the service area
- 16:27pages within that that location.
- 16:29>> Yeah, it's just like it's if you think
- 16:31about it, it's pretty it all makes
- 16:32sense. I want to establish my presence
- 16:36in Denver. Ideally, I will open a new
- 16:38location. If I don't, at least I've got
- 16:40these pages. So, you're going to build
- 16:41out a whole page structure on your
- 16:43website. Then you're going to try and
- 16:45get links from Denver related websites
- 16:48to those pages and that will you know
- 16:51with internal linking uh trickle down to
- 16:54all the other service pages that are in
- 16:56Denver. Um and then there's another big
- 16:58one which is reviews. So if you can get
- 17:01reviews from people located in those
- 17:04areas, you service those areas. I mean,
- 17:06like, okay, you're in Aurora and you hit
- 17:09the jackpot. You got a job in Denver.
- 17:11That is a review. You must hound. You
- 17:14must hound that person to leave you a
- 17:16review. And ideally, they will say words
- 17:19like, you know, Denver or I had them
- 17:22come out to my home in Denver to leave a
- 17:24review uh to to get my drains cleaned,
- 17:27right? That kind of thing is really
- 17:29really valuable. So if you can get
- 17:31reviews from people located in those
- 17:32areas, Google tracks every movement that
- 17:36we ever make, all of us. And so Google
- 17:38knows that you're located in that area
- 17:40and that review coming from that person
- 17:42is helpful. Uh speculatively, no one's
- 17:45ever proved that, but we believe that
- 17:47Google does look at those signals. Um so
- 17:50getting reviews from those areas is
- 17:53another thing that becomes really
- 17:55valuable and especially getting keywords
- 17:57in reviews. I just want to quickly
- 17:59mention another local search myth. The
- 18:01first myth I mentioned earlier was that
- 18:03the service areas impact ranking. They
- 18:05don't. And then the second myth is that
- 18:09people think that if you leave a review
- 18:12someone you get a review from someone
- 18:14and they oh dang they didn't say my
- 18:16favorite keywords. So then when you
- 18:17reply to the review you say hey yeah
- 18:20thanks for using our drain cleaning
- 18:22services in Denver. So, Google doesn't
- 18:26use the owner response in the local
- 18:29search algorithm at all. So, putting
- 18:31keywords in your owner responses has no
- 18:34impact on ranking. So, don't bother.
- 18:36Just just respond to that person like
- 18:38you're a human, not an SEO. And so, that
- 18:41would that's just one thing worth
- 18:43mentioning. But getting reviews from out
- 18:45from the area. So, you get so you got
- 18:47the nice pages. Ideally, you have an
- 18:49office and an actual Google business
- 18:51profile. That's the dream. But if you
- 18:52don't have that, then you got the pages,
- 18:54you got links and mentions. So, you're
- 18:56looking for localized citations like
- 18:58chambers of commerce, uh, business
- 19:00organization, meetup groups. If you're
- 19:02just trying to find localized links in
- 19:04those areas, getting those to your hub
- 19:07pages, your Denver hub pages, and then
- 19:09getting reviews from those areas, those
- 19:11are the key things that you can do.
- 19:13Yeah. Yeah. And you said something
- 19:14actually, this is I don't know if you've
- 19:16seen me talking about this like
- 19:17non-stop, but I basically I bring it up
- 19:19on on so many episodes and it it was
- 19:22something it stuck with me the most out
- 19:25of everything that you said in our first
- 19:27episode, which was I don't know, I think
- 19:28it was like an hour and a half or two
- 19:30hours, our first episode, but this was
- 19:31the thing that really stuck with me the
- 19:33most, which was whenever you update your
- 19:35Google business profile,
- 19:37>> it goes and crawls your entire site and
- 19:40you see it in the log files. Yeah,
- 19:43>> crawls the whole damn thing. That That's
- 19:45That was your language verbatim. And I
- 19:47Yeah, I don't know if it's true anymore.
- 19:49That was likeing eight years ago when I
- 19:52tested that. But it is so cool to see
- 19:54it.
- 19:54>> Yeah. So, that's a great point. Okay,
- 19:57you just made all these new pages on
- 19:58your website. You want to connect those
- 20:01pages to your existing Google business
- 20:03profile. How do you do it? Just go and
- 20:05make an edit to your Google business
- 20:06profile. Now, be careful. There are what
- 20:09we call the sensitive fields on your
- 20:10Google business profile. If you edit the
- 20:13address or phone number, those are like
- 20:16major reverification fields. Don't touch
- 20:19those.
- 20:21Categories can be a little sensitive.
- 20:23So, if you change your primary category,
- 20:25that can sometimes trigger like, hey,
- 20:27are you actually a towing company
- 20:29because you were a plumber before? Can
- 20:31you reverify? So, primary category is a
- 20:34little sensitive. Additionals are
- 20:36usually fine. Uh name is usually fine.
- 20:38Actually, Google doesn't seem to give
- 20:40two craps about the the name. Even
- 20:43keyword stuffing. It is hard to report
- 20:46someone for keyword stuffing in the
- 20:47business name. There were egregious
- 20:49cases where the name was just like
- 20:52absolutely stuffed with keywords, like
- 20:55one of those like ones that you would
- 20:56laugh at cuz it's so bad. Multiple
- 20:59people reporting that to Google and
- 21:00Google saying, "We don't see a problem."
- 21:03Like, no joke. Keywords in the business
- 21:05name Google doesn't seem to care too
- 21:07much about. So anyways,
- 21:08>> I have a question. Do you do you find
- 21:10that keywords in the business name make
- 21:12a difference though in terms of
- 21:14conversions with people? Like, oh, this
- 21:16sounds like a scammy company cuz like
- 21:19Yeah.
- 21:19>> Yeah. Do you know what I'm saying? Like
- 21:21it's it's not it's not like a real
- 21:23>> and now I'm not saying, you know, if
- 21:25you're like a bicycle repair shop, you
- 21:27call it Joe's Bicycle Repair. That's
- 21:28fine. That's But but if you call it just
- 21:31like Bicycle Repair Shop Brooklyn, New
- 21:33York, you know,
- 21:35>> near me.
- 21:35>> Yeah. Yeah. You call it you call it
- 21:37that. Is that going to is actually going
- 21:39to hurt conversions?
- 21:42>> I don't know if there's any studies on
- 21:43that.
- 21:44>> I would say
- 21:46>> no.
- 21:46>> Branding is important. I think branding
- 21:48is I personally I think branding is
- 21:49important.
- 21:50>> I would say that you got the brand with
- 21:54Joe's bike repair shop.
- 21:56>> So it's there. Now you want to get the
- 22:00SEO benefits of the other stuff. And you
- 22:03I feel like you don't really hurt
- 22:04yourself too much. So, if you're Joe's
- 22:06Bike Repair Shop
- 22:08near me in Brooklyn
- 22:11offering tuneups, like [laughter] I
- 22:13don't know, like you're really you're
- 22:14really going with it with the keywords
- 22:16there. I don't actually think it hurts
- 22:18you. I think
- 22:18>> you might be right cuz you're going to
- 22:20be like, "Well, I need a tuneup." I
- 22:21mean, obviously I'm going to go here.
- 22:23>> It's kind of it's kind of like when
- 22:24people talk about optimizing title tags
- 22:26and metad descriptions, it's like you
- 22:27want those keywords in there because
- 22:29when people see it, they're like, "Oh,
- 22:30>> it's for me.
- 22:31>> Tuneups. Perfect. That's what I'm
- 22:33looking for." Yeah.
- 22:34>> So, I actually I would say I think it's
- 22:36it benefits you from both a ranking and
- 22:39a conversion perspective.
- 22:41>> And as I said earlier, Google doesn't
- 22:42give two crap. So, here I am telling you
- 22:45to spam your your business name.
- 22:47>> I'm going to tell you something nuts
- 22:49right now.
- 22:49>> Oh my gosh.
- 22:50>> You ready to hear?
- 22:51>> I don't know if I am, but I'm I'm I'm
- 22:52like uh holding on my desk. Here we go.
- 22:55>> This is something I just recently
- 22:57learned about and I was like, "Oh my
- 22:59god, this is insane." So basically,
- 23:04you can sue Google. So let me let me
- 23:08take a step [laughter] back. So
- 23:10>> are you trying to give me deplatform?
- 23:12Darren, what are you doing?
- 23:13>> Let me take a step back. So we're
- 23:15talking about stuffing keywords in the
- 23:17business name, right? So one of the
- 23:19tactics that SEO agencies do is they
- 23:23report other businesses that are
- 23:25stuffing keywords in the business name.
- 23:27So it's like, you cheaters, I'm going to
- 23:29report you. So, I go to Google and I
- 23:31suggest an edit and I say that's not
- 23:33their real business name. Their real
- 23:34business name is Joe's Bike Repair and
- 23:38all that other stuff they put in their
- 23:41business name, that's not in there. So,
- 23:42what I do is I suggest an edit. I take
- 23:44all that out. I hit save. Google usually
- 23:46accepts that save. And so, now they no
- 23:49longer rank for tuneups and they're
- 23:50like, "Curses you. Someone on the
- 23:53internet ruined my business name and now
- 23:56I'm losing business.
- 24:00You can find out who was messing with
- 24:02your profile.
- 24:04This is the I'm like I had what? You can
- 24:07sue Google. There's there are people out
- 24:10there that specialize in this kind of a
- 24:11lawsuit. You file a subpoena like a
- 24:14lawsuit a subpoena to Google a request
- 24:17for information. Tell me, give me a list
- 24:20of all the people that were editing my
- 24:22Google business profile. And you're
- 24:24like, and Google through the laws of the
- 24:28United States is required to give you
- 24:29this. So, it's insane that you can now
- 24:33get a list of all the emails and their
- 24:34IPs of who has been messing with your
- 24:37profile. And then, I don't know what do
- 24:39you do with that data if you have it.
- 24:40You could potentially sue the people
- 24:41that were editing your business name.
- 24:44This flips the concept of spam fighting
- 24:47on its head. It becomes
- 24:50dangerous. like you want to put yourself
- 24:52liable because you are hurting someone's
- 24:55business by taking keywords out of their
- 24:56business name even when Google doesn't
- 24:58really seem to care too much about it.
- 25:00That's this is a new revelation for me
- 25:02that I'm like holy crap. Well, honestly,
- 25:05at my agency, we have stopped spam
- 25:06fighting because of this. There is a way
- 25:09if you want to keep trying to report
- 25:11these cheaters that are stuff in their
- 25:13business name, there is a way. You have
- 25:15to use what's called the redressle form.
- 25:19So just look it up like Google business
- 25:20profiles redressal form you can submit
- 25:23them through there and then I think you
- 25:25are safer but it's suggest and edit
- 25:27which is a it's a dangerous one for
- 25:29changing business name so sidebar but
- 25:31this is new information that I'm like
- 25:34wow I didn't know that was a thing and
- 25:35so now I know
- 25:37>> I didn't know that was a thing either
- 25:39>> yeah it's new
- 25:40>> that's that's crazy that's that's good
- 25:42though
- 25:43>> it's good to know it's good to know and
- 25:44actually it does make you it should make
- 25:46you hesitate if you're going to suggest
- 25:48an edit on someone else's profile,
- 25:50particularly the law firms. Be careful
- 25:52about those law firms.
- 25:54>> Oh my gosh.
- 25:56>> Yeah. Yeah. Yeah. You So, you said there
- 25:58was something that I that I should ask
- 26:00you about. Was it changing your address?
- 26:02Was that or changing your name,
- 26:04>> changing your signature?
- 26:05>> I'm trying to remember.
- 26:07>> You don't remember? It was It was
- 26:09changing something. You're like, "Oh,
- 26:10you should ask me about this." And then
- 26:12and then I'm like And then then you're
- 26:14like, "Oh, but we're going too far off
- 26:16topic."
- 26:17Dang it. I wish I could remember.
- 26:19>> I can't remember. [laughter]
- 26:20>> Somebody in the comments, leave a
- 26:22comment, remind us what it was, and I
- 26:24will answer it on in the comments.
- 26:27>> Anyway, this was this was great though.
- 26:28Um, this was a very good discussion of
- 26:31uh expanding local service area pages
- 26:33and uh
- 26:34>> I think so too. Yeah, I think we covered
- 26:36everything really. It's like that's what
- 26:37it comes down to. Get the sub lease if
- 26:39you can, get a new actual location, your
- 26:41topical authorities is a challenge. I
- 26:44think we talked about how to expand that
- 26:45and and do all the things. I probably
- 26:48missed a couple things that you could do
- 26:49that might help. You know, we didn't
- 26:50talk about things like schema, but
- 26:52that's I'm a little on the fence about
- 26:54that.
- 26:54>> Well, actually, oh my. So, so, um, Jay
- 26:57Hundley, you spoke to him. I don't know
- 26:58if you saw the episode, uh, that Jay
- 27:01Hundley and David Quaid and I did called
- 27:04Schema is worthless. Like, or useless.
- 27:06It's crazy.
- 27:06>> Oh, I didn't. I now I want to watch it.
- 27:08>> And and so, very interestingly, um, Jay
- 27:11Conundley is doing a study on this and
- 27:13he
- 27:14>> he told me. Yeah.
- 27:14>> So, he tagged he probably tagged you,
- 27:16too. He tagged all these people, but
- 27:18Joy, he tagged Joy Hawkins and Joy
- 27:20Hawkins was like, "Yeah," she even left
- 27:23in a comment. She said, "We haven't seen
- 27:25much of a difference."
- 27:26>> And but she's talking about So Joy lives
- 27:31in a very local search world. We're
- 27:33talking about ranking in local packs and
- 27:34ranking in uh maps. So very like focused
- 27:38on local results. And oh, we added
- 27:40schema. It did not impact that. Cool. I
- 27:43I would agree with her. In a world of
- 27:46large language models though, that's the
- 27:48question and organic results, LLM based
- 27:51results. I think that there's some
- 27:53schema benefits in that, but it's so
- 27:56it's pure speculation. No one's really
- 27:58I've never seen like anyone prove it
- 28:00prove some benefit of schema. So that's
- 28:02why I'm I'm on the fence about it. And
- 28:04I'm very interested in uh Jake's study
- 28:06and uh he sent me the documents. I'll
- 28:08give it a review and see if I have any
- 28:09suggestions. But yeah, I think it's
- 28:11great. Jake did such a good job on the
- 28:13geotagging study
- 28:15>> that I just have real confidence in him
- 28:18to to do a great job on this schema
- 28:20study. So excited to see what he comes
- 28:22up with.
- 28:23>> Yeah, he's very thorough.
- 28:24>> Yeah.
- 28:25>> Yeah. He's very thorough. And it's just
- 28:28um I don't know personally like I don't
- 28:31like that it's the type of thing where
- 28:34it to me it seems like the benefits are
- 28:36are very negligible and it's it's
- 28:41agencies charge a lot and use it to
- 28:43confuse clients
- 28:45>> in into like whereas like people like us
- 28:48people like you we we try to make search
- 28:51engine optimization easily understood so
- 28:54it feels like you can do it too, Right.
- 28:58But 100% agencies will use this and
- 29:01that's what they also use things like
- 29:02geotagging photos which is just it
- 29:04sounds amazing. It's like you are what
- 29:06kind of genius are you? You put the you
- 29:08put the location in the photos. Wow,
- 29:11you're a genius, right? [laughter]
- 29:13That's actually a myth. It doesn't
- 29:14impact rankings. But same thing with
- 29:16schema. It sounds all technical. Ah, we
- 29:18got some hidden code on the page. We are
- 29:20masters of the hidden code on the page.
- 29:22And so it sounds like a big deal. But I
- 29:24do think I actually saw so if for me
- 29:28like Dan Petravich is an absolute
- 29:30genius.
- 29:31>> Yeah, he's great.
- 29:31>> And so he he did do a post not too long
- 29:34ago where he's like I was wrong.
- 29:36>> The LMS are someone challenged him on
- 29:39that. Someone challenged him on so he he
- 29:41actually updated that post and he's like
- 29:43yeah he he said somebody challenged me
- 29:45on this and made a very good point so
- 29:47I'm not sure anymore.
- 29:49>> I know. No one's sure.
- 29:50>> No one knows.
- 29:51>> That's what I'm saying.
- 29:53I know. We're all We're trying to figure
- 29:55out. We'll let you know on a podcast
- 29:56episode once Jake has done his study and
- 29:58we have some solid data on this.
- 30:01>> Darren, thank you again for coming on
- 30:02the show. You are just one of my
- 30:03favorite people in the industry. You
- 30:05really I can't tell you how much I
- 30:06appreciate you and everything that you
- 30:08do and everything that you share.
- 30:10>> Thanks for having me. Let me plug our
- 30:12awesome software. We have a new uh White
- 30:15Spark local ranking grid software. If
- 30:17you are using some other ranking grid
- 30:20software, you should check ours out
- 30:21because damn is it good. It is like the
- 30:23most beautiful, easy to use, incredible
- 30:26competitive analysis in it. That tool, I
- 30:29am so proud of our team and it's it's
- 30:31like it's the best on the market. Just
- 30:32check it out. There's a free trial, no
- 30:34credit card. Just try it and see if you
- 30:36like it. If you want to switch, we'll do
- 30:37all the work for you. It's freaking
- 30:39great. So, anyways,
- 30:40>> what was it like what was it like
- 30:41building it? Why why do you like it so
- 30:42much?
- 30:43>> It took us like a year to build it. And
- 30:45the thing I like about it is we built it
- 30:48to
- 30:49solve the bad feelings we have using
- 30:51everyone else's software. We [laughter]
- 30:53use everyone else's software. It's so
- 30:55clunky and awkward and ugly. And it's
- 30:57like, why can't you guys make something
- 30:58nice and something good that's easy to
- 31:00use? It's delightful to use. And so that
- 31:02was the thing. It's like it kind of does
- 31:04the same thing as all the others do, but
- 31:07you might as well use the one. It's
- 31:09price is the same. Like we're we're
- 31:10competitively priced with everyone else,
- 31:12but you might as well use the one that
- 31:13looks great. Hey, it makes your reports
- 31:15look good. We have a lot of people using
- 31:16it for their agency sales side of
- 31:18things. Like they'll go to conferences
- 31:20and then they show people, oh, here's
- 31:21how you rank on the grid, but they've
- 31:23specifically switched us cuz it looks so
- 31:25great.
- 31:26>> And so those are the when I was when I
- 31:30was at Densou, it was like I when I got
- 31:32there, I couldn't believe how much time
- 31:34we were focusing on making things look
- 31:36nice.
- 31:38>> It's critical. Yeah, we're all about
- 31:40that at Weiss Park. We're like pretty
- 31:41obsessed with it. And I think it does
- 31:43set us apart from a lot of the other
- 31:45tool providers. Yeah.
- 31:46>> And you're very active posting.
- 31:49>> I'm pretty active. That's that's my job.
- 31:51>> All over the place. All over the place.
- 31:52>> Yeah. I can't keep up with you though,
- 31:54man. You are just like a machine. You're
- 31:56[laughter] you're all over every day
- 31:58posing multiple times. Yeah. Well, I
- 32:00mean, so are you. You you're you're you
- 32:02put up great stuff on IG, on LinkedIn,
- 32:05on threads.
- 32:06>> Um are there any other ch channels that
- 32:08you're active on? Oh, Facebook.
- 32:11>> Facebook. So LinkedIn is my biggest then
- 32:13Facebook. I'm on the Tik Tok. YouTube is
- 32:15huge, right? YouTube shorts YouTube
- 32:19>> and you have your own podcast or or no
- 32:22>> have a podcast. I run a podcast with
- 32:23Claire Carile which is just so fun to do
- 32:26and we talk about the latest news in
- 32:28local search. So yeah, check that out.
- 32:29The Whitespark Local Update. Fantastic
- 32:31podcast. Um and it's just it's fun. It's
- 32:35fun to listen to and you get to catch up
- 32:37on like news like I'll talk about these
- 32:38kind some of the things I mentioned on
- 32:40this call. Yeah. Darren, thank you again
- 32:42for coming on the show.
- 32:43>> Thanks for having me. It was fun. This
- 32:45is episode 930 of the Edward Show. 930
- 32:49days in a row doing this show. I was
- 32:51telling Darren before the show that I am
- 32:53coming down with a cold. I feel
- 32:54terrible. You can't tell cuz I'm like
- 32:56laughing and like, "Let's go, Darren.
- 32:58Darren's the best. This is great. I'm
- 33:00coming down cold. I do this show every
- 33:03day, no matter what." And so to
- 33:06everybody who watched this on YouTube,
- 33:09thank you so much for watching. If you
- 33:11listened on Spotify or Apple Podcasts,
- 33:14thank you so much for listening and I
- 33:16will talk to you again tomorrow.
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