How to Break Into Medical Device Sales (Step-by-Step) — Transcript
Full transcript
- 0:00Medical device sales is one of the most
- 0:01sought after career paths because of the
- 0:03income potential. You can make multiple
- 0:05six-figures without needing lots of
- 0:06experience, the day-to-day autonomy and
- 0:08freedom and flexibility. You basically
- 0:09get to be an entrepreneur but with the
- 0:11stability of a W-2. It has some of the
- 0:12most long-term career potential because
- 0:15you're in a healthcare recession-proof
- 0:16industry, but you can also ascend into
- 0:18so many other facets of medical device
- 0:20sales. And it's also personally
- 0:21rewarding and fulfilling because you're
- 0:23playing a direct role in healthcare
- 0:24partnering with physicians and surgeons.
- 0:26And finally, it's exciting and it's
- 0:28dynamic. You're not stuck behind a desk
- 0:29all day. You're out and about. You're
- 0:30face-to-face. You're in a new
- 0:31environment each day. But those are also
- 0:33the exact reasons why it's so difficult
- 0:35to break into medical device sales
- 0:37because everybody wants to be in medical
- 0:39device sales. So, from somebody who
- 0:41broke into medical device sales with
- 0:42nothing but retail experience and who
- 0:44helps people of all backgrounds every
- 0:46single day to break into medical device
- 0:48sales in as quickly as 6 weeks, I'm
- 0:49going to break down the exact three
- 0:51steps that you need to take in order to
- 0:53land your first high-paying medical
- 0:54device sales role and to break into the
- 0:56industry like an absolute pro. If you're
- 0:57new here, this is the Break Into Medical
- 0:59Device Sales YouTube channel and
- 1:00podcast, the best place for all free
- 1:02information pertaining to breaking into
- 1:04the medical device sales industry from
- 1:06industry experts. So, the process that
- 1:08we're going to break down today are the
- 1:09same three steps that everybody needs to
- 1:11break into the medical device industry.
- 1:13So, what I'm talking about is not some
- 1:15secret magic formula that's exclusive to
- 1:17me. This is exactly the process that
- 1:19everybody needs to go through in order
- 1:21to break into medical device sales. The
- 1:23only difference is we're going to talk
- 1:24about how to do them at a high level,
- 1:26okay? So, the first phase is all about
- 1:27positioning your personal brand. The
- 1:29second phase is all about networking
- 1:30effectively into medical device sales.
- 1:32And then the third phase is about
- 1:34nailing the interview process. And it
- 1:36sounds very simple at a bird's-eye view,
- 1:37but I'm telling you just from my
- 1:38experience of doing this day in and day
- 1:40out with people of all skill levels
- 1:41breaking into medical device sales. If
- 1:43these three things do not work in
- 1:44tandem, you will not break in, okay?
- 1:46These need to be all done at an
- 1:48exceptionally high level in order for
- 1:49you to do this. To elaborate on these a
- 1:51little bit further, phase one is all
- 1:52about building your personal brand so
- 1:54that way you look the part as a medical
- 1:55device sales rep before you even open
- 1:57your mouth and even before you start
- 1:58networking. Phase two is all about
- 2:00actually getting referrals from the
- 2:01inside of medical device sales so they
- 2:03actually give you job opportunities
- 2:05instead of the other way around. And
- 2:06then finally, the interview process
- 2:08speaks for itself. Medical device sales
- 2:09interview process is a beast and if you
- 2:11don't know how to navigate it, it can be
- 2:13extremely challenging. So, let's go
- 2:14ahead and dive into phase one first.
- 2:15Now, what do I mean by personal brand?
- 2:17No, I'm not talking about dancing on Tik
- 2:19Tok. I'm talking about specifically your
- 2:20resume, your LinkedIn, and your industry
- 2:22knowledge and acumen, okay? And some of
- 2:24the many mistakes that I see is using a
- 2:26generic one-size-fits-all resume. They
- 2:28you know, most people will just pay some
- 2:30guy on Fiverr to make like a sales
- 2:31specific resume, which again, that does
- 2:34that is a little bit better than just,
- 2:35you know, not having any sales
- 2:36terminology in your resume, but keep in
- 2:37mind that medical device sales is very
- 2:39industry specific. This is a different
- 2:41sales environment and it's not just
- 2:43about showing numbers on your resume.
- 2:44It's about actually talking about the
- 2:46specific transferable skills in the med
- 2:48device, right? Now, the second mistake
- 2:49that I see is treating LinkedIn just
- 2:51like an online resume, right? At the end
- 2:52of the day, your LinkedIn profile is
- 2:54actually the only glimpse that these
- 2:56companies and recruiters will see of you
- 2:58before they get to talk to you. Um that
- 3:00is of course unless you have your
- 3:01presence on some sort of recruiting or
- 3:02agency platform like the folks here at
- 3:04Med Device Sales Academy, but with that
- 3:05being said, your LinkedIn is the only
- 3:07representation of you before they speak
- 3:09with you. And then one of the biggest
- 3:10mistakes here is actually no industry or
- 3:12sales acumen specifically about medical
- 3:15device sales. You see, it's okay to not
- 3:16have experience in medical device sales,
- 3:18but keep in mind that you're going to be
- 3:20going up against five, six hundred other
- 3:22people that are also beginners to the
- 3:24industry. So, if you have more knowledge
- 3:25of the industry and specifically the
- 3:27sales process in the industry, this
- 3:29helps you to stand out so, so much
- 3:31because you can speak to it during the
- 3:32networking and interviewing phases,
- 3:34which makes you sound like you already
- 3:35know and understand the business, which
- 3:37would make you an effective rep. Things
- 3:38like the products, the sales cycle, or
- 3:40how med reps actually sell day-to-day,
- 3:42it shows like right away. Some fun facts
- 3:44your recruiters typically spend about
- 3:45five seconds on your resume, but most
- 3:47will look at your LinkedIn before they
- 3:48actually ever talk to you. And the most
- 3:50important question that you're going to
- 3:51be asked throughout every single phase
- 3:53of this entire process is why medical
- 3:55device sales. So, it's really important
- 3:56that you have a good answer for that.
- 3:57Now, I'm just going to pause here for a
- 3:58second and really emphasize something. A
- 4:01good resume and a good LinkedIn alone
- 4:03will not allow you to break into this
- 4:05industry. This is literally the least
- 4:07important part out of everything else
- 4:08we're going to talk about here today. I
- 4:10have seen people with terrible resumes
- 4:11and LinkedIns break in. I was one of
- 4:13those people. And by no means just
- 4:15having a good resume and LinkedIn will
- 4:17allow you to get opportunities. Now, I
- 4:19will say on the flip side, resume and
- 4:21LinkedIn is above average, sometimes
- 4:23you'll get pulled into opportunities
- 4:24alone just from that. We've had several
- 4:25clients that Med Device Sales Academy
- 4:27literally just get pulled into
- 4:28interviews because they were blown away
- 4:29by the resume. We made it very, very,
- 4:31very industry specific. So, we're going
- 4:32to talk about that now. So, here's what
- 4:33you do want to do in this phase one of
- 4:35things. The first is you want to build
- 4:36an industry specific resume, okay? You
- 4:39want to reframe your wins in the
- 4:41language that med device sales managers
- 4:43actually care about, right? So, these
- 4:44are things like quota attainment,
- 4:45territory growth, B2B selling, and
- 4:47clinical exposure. Now, I would strongly
- 4:49suggest that you do dive into what
- 4:51medical device sales is really like. And
- 4:52I actually mean the sales process, not
- 4:55just day-to-day. Because selling to a
- 4:56hospital or a health care facility is a
- 4:58more long-winded, sophisticated sale.
- 5:01And if you don't understand how that
- 5:02works, it's going to be very difficult
- 5:04for you to talk about how your
- 5:05experience has prepared you for that.
- 5:06Just to really drive this point home,
- 5:08guys, I post a lot on LinkedIn and a
- 5:10national director of sales from the UK
- 5:11reached out to me. So, we had a
- 5:13conversation and I asked him point-blank
- 5:14for beginners that are interviewing in a
- 5:16medical device sales, what helps them
- 5:17stand out? And he said, "Vince,
- 5:18everybody's coachable, hungry,
- 5:20enthusiastic, they've got a pretty
- 5:21smile. But none of them talk about the
- 5:23damn sales process." He said, "That's
- 5:24what I want to see. I want to see that
- 5:25they understand what it takes to
- 5:27actually get deals done and revenue
- 5:29produced." So, fortunately for you, if
- 5:30you're on this channel, this podcast,
- 5:31we've got plenty of free information on
- 5:33that. Now, the next thing to do is
- 5:34engineer a med device ready LinkedIn.
- 5:37Now, again, very industry specific, I'd
- 5:39suggest that if you have no clue where
- 5:40to start, just to study other medical
- 5:41device sales reps. But having a good
- 5:43headline, a good banner, a good
- 5:44professional bio and summary, these are
- 5:46important. While they will not land you
- 5:48the job by any means, they still
- 5:49represent who you are. And they still
- 5:51are the only glimpse that a company will
- 5:53see of you before they invite you to a
- 5:54conversation. You want to look like a
- 5:55credible candidate, and you want to make
- 5:57sure that all that super industry
- 5:58specific terminology that you put into
- 6:00that resume, we also put on our LinkedIn
- 6:02all over the place. And then finally,
- 6:03the third phase here is to develop real
- 6:06industry and sales knowledge. I'm
- 6:07talking about really understand how
- 6:09medical device sales works. You don't
- 6:11need to be an expert, but the more that
- 6:12you know about how to actually move the
- 6:14needle in medical device sales, the more
- 6:15you're going to stand out versus a
- 6:17million other beginner candidates. So
- 6:18now let's move on to phase two, and this
- 6:20is by far the most important component
- 6:23of this list. Just to really emphasize
- 6:25the power of networking in a medical
- 6:26device sales, almost all jobs are landed
- 6:28by referrals. When I broke into medical
- 6:30device sales, the job I landed was never
- 6:31even posted. I recently shared a video
- 6:33on this channel from Phil. He was a
- 6:34Starbucks barista that broke into a
- 6:35multi-billion dollar medical device
- 6:37company in 6 weeks. That job was never
- 6:39posted. We have clients and students
- 6:40that are pulled into interviews as
- 6:41quickly as 2 weeks, not because they
- 6:43applied, but because they networked so
- 6:45effectively. Your objective here is to
- 6:47build contacts from within medical
- 6:49device sales so they invite you to
- 6:50opportunities. Because randomly applying
- 6:52for jobs is the best way to fail. So let
- 6:53me actually talk about some of the
- 6:54biggest mistakes that we see on the
- 6:56medical device networking front and how
- 6:58you can position yourself better. These
- 6:59are by far the most common mistakes.
- 7:01First are spray and pray applications,
- 7:03which is just applying to hundreds of
- 7:04positions on LinkedIn and indeed and
- 7:06just waiting. Terrible strategy.
- 7:07Remember guys, you're going for a
- 7:09multi-hundred-thousand-dollar per year
- 7:10sales job. You need more effort than
- 7:12that. Again, by the time a job is
- 7:14posted, there are hundreds of
- 7:15applicants. I've given so many examples
- 7:16of this on this channel. And in addition
- 7:18to that, in most circumstances, the
- 7:19company posts it just as a formality.
- 7:21They already have an idea of which
- 7:23candidates are the best fits by the time
- 7:24they post it online. HR just needs to
- 7:26post it. Now another mistake is reaching
- 7:28out to people with absolutely no
- 7:29strategy. This is probably the biggest
- 7:30culprit for those spinning their wheels
- 7:31trying to get into medical device sales
- 7:32for years. And it's this like random
- 7:34spray and pray message technique where
- 7:36they just reach out to any and every
- 7:37rep, and they say the same thing that
- 7:39everybody says. Guys, take it from
- 7:41somebody who gets these messages 50 to
- 7:43100 times a day, "Hey, I really want to
- 7:44get medical device sales. I was hoping I
- 7:46could pick your brain and ask for
- 7:47advice." It's like, dude, like everybody
- 7:49sent me that message. The best messages
- 7:50kind of get right to the point, they
- 7:52show research, they show relevance, and
- 7:53they also give reasons to respond. They
- 7:55find some common ground and establish a
- 7:56connection, a personal connection. The
- 7:58third biggest mistake, and this is the
- 7:59one that makes me cringe, is reaching
- 8:00out to people and literally asking for
- 8:02jobs. They go right to hiring managers,
- 8:04they just ruin their first impression,
- 8:05they go right to recruiters thinking a
- 8:07recruiter's going to help them. Guys,
- 8:08just to touch on this, the way that
- 8:10recruiters get paid is based on the
- 8:11compensation of the reps that they
- 8:13place. And they also want to maintain
- 8:15their reputation. So, it makes way more
- 8:17financial and career professional sense
- 8:20for recruiters to only work with
- 8:22top-level talent, not beginners. And
- 8:24they tease people all day, they just
- 8:26take conversations, that's what a
- 8:27recruiter does. They take conversations
- 8:28all day, every day saying, "Oh, yeah,
- 8:30well, you know, I'm hiring for this
- 8:31company." But, they have no incentive to
- 8:33place beginners into the industry. They
- 8:34want to place A-level talent because
- 8:36that's how they get paid. And if that
- 8:37person doesn't perform, they don't get
- 8:39paid. So, I'm sorry, if you're a
- 8:40beginner to the industry, there's a very
- 8:42low chance a recruiter's going to help
- 8:43you. 70% of medical device hires happen
- 8:45through referrals, not job boards, and I
- 8:47can tell you the best jobs come from
- 8:49referrals, not from postings. The
- 8:50average med device job seeker sends out
- 8:52about 200 applications. However, one
- 8:54single referral can outweigh every
- 8:56single one of those applications. So,
- 8:57how do we actually network effectively?
- 8:59How do people in med device sales
- 9:00academy get dozens of reps inviting them
- 9:02to job opportunities? Here's what we do.
- 9:03First off, is actual strategic targeting
- 9:06of the companies and the positions that
- 9:07you're going after. Here's the thing, a
- 9:09great way to not make any progress is to
- 9:11pursue the same positions that 500 other
- 9:13people are going for. The Striker
- 9:15associate role, the Medtronic associate
- 9:17role. Of course, they're going to have
- 9:18500 applicants. Now, you can still
- 9:20target those companies, but be more
- 9:21strategic about which divisions you're
- 9:23going to go for, especially the ones
- 9:24that are the best fits for you
- 9:25specifically. Then, the next thing is to
- 9:27do intentional rep outreach. It's one
- 9:29thing to reach out to reps looking for
- 9:31advice on breaking in the industry, it's
- 9:32another thing to specifically target the
- 9:34reps based on their positions, their
- 9:36roles within the company, their
- 9:37geographies, and actually tailor the
- 9:39conversations to them in a way that gets
- 9:41them to actually respond and not just
- 9:42ghost you. Great way to do this is to be
- 9:44part personalized, part business, but
- 9:46also to build relationships. We're not
- 9:48here just to ask for jobs, we're here to
- 9:49ask for industry insight and ask really
- 9:52good questions. So, if you go through a
- 9:53lot of the free content on this channel,
- 9:54on this podcast, you'll be a little bit
- 9:56more informed on better ways to ask
- 9:58questions when networking with reps.
- 9:59Now, the third thing is to build a
- 10:01referral network before you actually
- 10:03need them, okay? The power of networking
- 10:05is not just in the initial conversations
- 10:07that you have with reps, it's the
- 10:08follow-up over time. A rep and a
- 10:10connection that you talked to today
- 10:12might not invite you to opportunities
- 10:14for months down the line, but it's still
- 10:15a great opportunity nonetheless. When I
- 10:17broke into medical device sales, I
- 10:18actually I interviewed for a position, I
- 10:20didn't get the role, but from all the
- 10:22networking that I did at that company,
- 10:24several other reps knew me, liked me,
- 10:26they saw me as a great future candidate,
- 10:27and then immediately invited me to
- 10:28future opportunities. So, follow up, but
- 10:30also add value during your follow-up.
- 10:32Don't just make it like a "Hey, just
- 10:33touching base. It's been 2 weeks." You
- 10:35want to create reasons to follow up.
- 10:37"Hey, I'm updating you on my journey
- 10:38because you introduced me to this person
- 10:40ABC." Target companies, reps, and
- 10:42positions strategically that are
- 10:43actually a fit for you, your background,
- 10:45and your desires. Connect with them at a
- 10:46personal level with really great
- 10:48questions, understanding how they broke
- 10:50into the industry, what they do, but
- 10:51then make yourself stand out during
- 10:53those connections by demonstrating
- 10:54yourself as a valuable rep that you're
- 10:56positioning yourself for in the future.
- 10:58You don't want them to just see you as a
- 10:59friend, you want them to see you as a
- 11:00performer that will be a good asset to
- 11:02the team in the future, and that it's
- 11:03really about how you can up those
- 11:05conversations. And then finally, stay
- 11:06top of mind. There's a student that we
- 11:08have here at MedDevice Sales Academy who
- 11:09actually came up with this really
- 11:11creative LinkedIn posting strategy. And
- 11:13he started doing this constantly and
- 11:14constantly and constantly, and before
- 11:16you knew it, he actually had companies
- 11:17and reps reaching out to him saying,
- 11:18"Dude, did you apply because I want to
- 11:20interview you." Now, that's not
- 11:21completely necessary, but the point is
- 11:23to stay relevant, to stay top of mind,
- 11:25and the only way that you do that is by
- 11:26being strategic, being vocal, and being
- 11:28valuable. So, now let's talk phase
- 11:30three, which is mastering the med device
- 11:31interview process. Biggest mistakes,
- 11:33winging it instead of preparing. This is
- 11:34an obvious one. And here's And here's
- 11:35the thing, the med device sales
- 11:37interview process is very, very unique.
- 11:38This is not just a standard 1-2-3 meet
- 11:41with a manager, meet with HR, done. This
- 11:43is usually a complex interview process
- 11:45involving field rides, ride-alongs,
- 11:46business sales presentations, panel
- 11:48interviews. And without properly
- 11:49networking and preparing for this, it's
- 11:52really easy to bomb this. I talked to so
- 11:54many people that have been trying to get
- 11:55into med device sales for 2 to 3 years,
- 11:57and they're getting interviews, they
- 11:58just can't get through the interviews.
- 12:00It is extremely important to capitalize
- 12:01on these interviews, and you really need
- 12:03to prepare the right way, and you do
- 12:04that by understanding the full interview
- 12:05process. And then also networking.
- 12:07Networking is really valuable for this
- 12:08because they give you the answers to the
- 12:10interview. The second is talking like a
- 12:11candidate and not a rep. It's funny,
- 12:13most people go into these interviews
- 12:14expecting to have the corporate jargon.
- 12:16And of course you do want to be buttoned
- 12:18up, but at the end of the day, they also
- 12:19want to see your genuine personality and
- 12:21that you're a personality fit for the
- 12:23company, the team, the culture. And then
- 12:25also representing yourself in front of a
- 12:26physician. At the end of the day, you're
- 12:28a sales rep. You need to demonstrate
- 12:30yourself as such, not a business analyst
- 12:32who's robotic and corporate. And then
- 12:34the third mistake is there's no
- 12:35follow-up, there's no leave behind,
- 12:36there's no closing. The med device
- 12:37interview process, the biggest area of
- 12:39opportunity to show that you're a
- 12:41salesperson in the med device sales
- 12:42interview process is the follow-up and
- 12:44the closing of each interview. So
- 12:45there's anywhere from four to six
- 12:46rounds, but one bad round is enough for
- 12:48you to lose the opportunity. And keep in
- 12:50mind, even if you make it to the final
- 12:51round, you're typically still up against
- 12:53two to three other candidates. My very
- 12:54first final round interview process in
- 12:55medical device sales, I did not get the
- 12:57job. So what do we do? Okay, of course I
- 12:58have more lengthy videos on the
- 12:59interview process, but for right now,
- 13:01here's the thing. First, have a great
- 13:02interview prep system. You want to learn
- 13:04the medical device sales interview
- 13:05process to a T, know what to expect, and
- 13:07prepare for them individually. This is
- 13:09not a one-size-fits-all approach. The
- 13:11best way to understand this is by
- 13:12networking with people at the company,
- 13:14so you gather all this information, and
- 13:15then when you have all this information,
- 13:17you can leverage it the right way
- 13:18strategically throughout the interview
- 13:19process. Now, the second solution is to
- 13:20build custom-tailored interview assets.
- 13:22This is a lot more important than you
- 13:24think. The med device sales interview
- 13:25process typically expects that you have
- 13:27at the bare minimum a 30-60-90, a brag
- 13:30book, and sometimes a business plan
- 13:32presentation where they want to see
- 13:33exactly what you're going to do when
- 13:34they drop you in the territory. Again,
- 13:36without this, you're just like everyone
- 13:37else. And they do want to see a brag
- 13:39book. I was the type of guy who was, you
- 13:40know, a little bit more timid and humble
- 13:42when I first broke into medical device
- 13:43sales, so I was nervous about doing
- 13:45something like this. But they do want to
- 13:46see your achievements. They do want to
- 13:47see how you've been a top performer in
- 13:49your previous role. So don't be afraid
- 13:50to talk about that and demonstrate that
- 13:52wherever you go, you get results. And
- 13:54then finally, close the interviews like
- 13:56sales meetings. This is so crucial, and
- 13:58it's like a bare minimum expectation in
- 14:00medical device sales interviews now. Ask
- 14:01for the next step, handle any objections
- 14:03or concerns about you moving on to the
- 14:04next round, follow up intentionally.
- 14:06This is the only area of the interview
- 14:08process where you actually get to
- 14:09demonstrate you're a sales rep. So
- 14:11prepare, bring assets, and close every
- 14:13single interview. So all in all, those
- 14:15are the three phases that everyone needs
- 14:16to take in order to break into the
- 14:17medical device sales industry. This
- 14:19isn't rocket science, and it's not
- 14:21reinventing the wheel. This is the same
- 14:22process that everybody uses to break
- 14:24into the industry, but it's a matter of
- 14:25doing it at the highest level because
- 14:26it's no longer enough to just skate your
- 14:29way through any of these. It used to be
- 14:30that way, but now it is 10 times more
- 14:32competitive. The job market is thin,
- 14:35it's tough. So in order for you to
- 14:36actually succeed, all three of these
- 14:38need to be working in perfect harmony to
- 14:39the highest level. But when given
- 14:41consistent effort, opportunities can
- 14:43open up very, very quickly. We've had
- 14:45Med Device Sales Academy students go
- 14:46through this process 2 AT and have way
- 14:49too many opportunities on their plate in
- 14:50just weeks. But if I could boil it down,
- 14:52position yourself the right way, look
- 14:53the part before you even open your
- 14:54mouth, network your way into the
- 14:56industry so you have a Rolodex of
- 14:57medical device reps that see you as a
- 14:59future fit and invite you to
- 15:00opportunities. And then when you
- 15:01actually get that opportunity, you need
- 15:03to capitalize on it on the first try,
- 15:04and you do that through proper
- 15:05preparation and closing. So I hope you
- 15:07found this whole video valuable and
- 15:09informative to you breaking into medical
- 15:10device sales. I can tell you this, once
- 15:12you get on the other side of this
- 15:13industry, so many doors begin to open up
- 15:15in your life both financially and
- 15:16professionally. Now, if you're actively
- 15:18looking to break into medical device
- 15:19sales as quickly as possible, we have
- 15:20two options for you. The first is to
- 15:22join MedDevice Sales Academy. This is
- 15:23our one-on-one consulting and coaching
- 15:25program to fast-track your process in
- 15:27the medical device sales industry in as
- 15:28little as 6 weeks. And we do this by
- 15:30optimizing all three of those things in
- 15:32tandem, auditing everything that you do
- 15:34one-on-one every step of the way, and in
- 15:35addition to that, bringing opportunities
- 15:37that come to us that we can share with
- 15:38the community. We've had students get
- 15:39pulled into opportunities at Smith &
- 15:41Nephew, Medtronic, Zimmer Biomet,
- 15:43Hologic, Intuitive, of all backgrounds,
- 15:45bachelor's, no bachelor's, sales
- 15:46experience, no sales experience,
- 15:47clinical experience, nurses. So, if
- 15:49you're interested in breaking into the
- 15:50high-paying world of medical device
- 15:51sales as quickly as possible, click the
- 15:53link in the description below and fill
- 15:54out a short application to schedule call
- 15:56with the team to see if that's a fit.
- 15:57Otherwise, if you're just looking for
- 15:58some free information, this podcast,
- 16:00this YouTube channel, it is by far the
- 16:02best place to be on the internet for all
- 16:03things breaking into medical device
- 16:05sales.
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