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How This 21 Year Old Dropshipper Makes $20M/Year With 5 Ecom Brands | Saamir Mithwani | Ep.39 — Transcript

by Theo Clarke Podcast · 14,834 words · 2,054 segments · language en · Watch on YouTube

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  1. 0:00A really good ecom brand is just a
  2. 0:02creative powerhouse. I'm a big believer
  3. 0:04that quantity beats quality any time of
  4. 0:06day. If we don't test 30 creatives per
  5. 0:08day, then we're dying. Something's going
  6. 0:09wrong. Samir Mithwani has been
  7. 0:11everywhere online this year. He is a Gen
  8. 0:13Z entrepreneur who has built
  9. 0:15multi-million dollar ecom brands before
  10. 0:17even turning 22. He's one of many
  11. 0:19proving how drop shipping lets anyone
  12. 0:22open a store for a dollar and take a
  13. 0:24real shot at life-changing money. In
  14. 0:26this episode, he broke down product
  15. 0:28hunting, testing, [music]
  16. 0:29data, and most importantly, mindset. And
  17. 0:32it was kind of wild hearing someone this
  18. 0:33age explain everything so [music]
  19. 0:35simply. If your offer is the only reason
  20. 0:38why people are buying, then that's not a
  21. 0:39good product timing. When we're doing a
  22. 0:41product test, because I know a lot of
  23. 0:42people are watching this, we're probably
  24. 0:43like in the testing phase. What you need
  25. 0:44to do is
  26. 0:46you could [music] legitimately start a
  27. 0:48store, build it up, like 2 years from
  28. 0:49now, legitimately have a figure exit.
  29. 0:51This is the future. Take it with a grain
  30. 0:52of salt. Try it out. Try out some of our
  31. 0:54methods. If it doesn't work, pivot.
  32. 0:56Everyone's different and everyone has
  33. 0:57their own way of getting to riches.
  34. 1:00>> Welcome back to another episode of the
  35. 1:01Theo Clark podcast, where I interview
  36. 1:03e-commerce entrepreneurs. Today's
  37. 1:04podcast is sponsored by Commer
  38. 1:06Fulfillment, your trusted fulfillment
  39. 1:07partner. And today, I have the pleasure
  40. 1:09of speaking with Samir Mithwani. Samir,
  41. 1:12how's it going, brother?
  42. 1:13>> Good, man. How you doing?
  43. 1:14>> Yeah, good. Thank you for coming. It's a
  44. 1:16pleasure to have you here on the pod. I
  45. 1:17know you landed in Dubai 2 days ago, so
  46. 1:19you jumped straight in, but how you
  47. 1:20finding everything so far?
  48. 1:21>> It's good, man. Dubai is the best place
  49. 1:23ever, bro. Like I would say if I didn't
  50. 1:24live in Miami, I' i'd be here. I'd
  51. 1:26definitely be here. Yeah,
  52. 1:27>> for sure. It's definitely a great
  53. 1:29environment and you know, you're
  54. 1:30connected with a lot of guys out here, a
  55. 1:32lot of great guys in ecom and other
  56. 1:34industries. So, it's just a fantastic
  57. 1:35place to meet like-minded people and uh
  58. 1:38I'm pleased that we got the opportunity
  59. 1:39to run the pod.
  60. 1:40>> Dude, likewise. Thank you for having me
  61. 1:41on, bro.
  62. 1:42>> Yeah. So, tell uh me maybe just a little
  63. 1:45bit about yourself, Sam. I know. You got
  64. 1:46a few different brands going on. Um
  65. 1:48there's a lot of few things in the
  66. 1:50pipeline. You've also got Brandify,
  67. 1:51which is your coaching program. Maybe
  68. 1:53just for myself and everyone watching,
  69. 1:54you could just give us a brief summary
  70. 1:56of like the different brands that you're
  71. 1:58working on and kind of where your main
  72. 1:59focus is.
  73. 2:00>> For sure, man. For sure. So, yeah, we
  74. 2:01have our portfolio of ecom brands. We
  75. 2:03have uh like five brands in there, but
  76. 2:04three of them are like the main revenue
  77. 2:06drivers, different niches, so like
  78. 2:08cosmetic, uh supplements, you know,
  79. 2:10perfumes, like we we kind of do it all.
  80. 2:13And they all started with drop shipping.
  81. 2:14So, like we kind of have that playbook
  82. 2:16that we've been doing for a while. You
  83. 2:17start with drop shipping, if it does
  84. 2:18well, you get US inventory, you build
  85. 2:20the brand, and you kind of scale it. And
  86. 2:21that's kind of our playbook, bro. It's
  87. 2:23really simple. And then yeah, branded
  88. 2:24five is a coaching program where we
  89. 2:25teach people how to do what we do. And
  90. 2:27then then we have some other new
  91. 2:29businesses we're starting like
  92. 2:30tellahalth and whatnot. But yeah, it's
  93. 2:32very similar playbook. It it all kind of
  94. 2:33comes down to like, okay, if you can
  95. 2:35sell a product online, like how much
  96. 2:37farther can you go? Can you build a
  97. 2:38brand out of it? Can you get recurring
  98. 2:39customers? Like what can you do, right?
  99. 2:41And that's kind of what we teach.
  100. 2:43>> Yeah. You know, it is simple, but it
  101. 2:46isn't to someone that's starting from
  102. 2:47scratch. But like you say, you have the
  103. 2:49playbook. And when you have that
  104. 2:50playbook and you know what all the
  105. 2:51moving pieces are and the variables and
  106. 2:53what are the biggest levers to pull, it
  107. 2:54does all just kind of come together. I
  108. 2:56mean I know you speak about it a lot
  109. 2:58like you just said like identifying a
  110. 3:00product, bringing it to market, branding
  111. 3:02it, uh getting inventory in the US. So
  112. 3:04like could you maybe just break down
  113. 3:06those steps to someone who uh wants to
  114. 3:08get into ecom but they don't know any
  115. 3:09difference to like
  116. 3:10>> the other side of drop shipping where
  117. 3:12people are purely just drop shipping or
  118. 3:14finding products from ad library or KO
  119. 3:16data cuz what you do um if you would
  120. 3:17agree is slightly different, right? Mhm.
  121. 3:19100%. I think it comes down to mindset,
  122. 3:21right? So like for example, when
  123. 3:22somebody tests a product and it's doing
  124. 3:24good, they're thinking, okay, how much
  125. 3:26can I how much money can I make out of
  126. 3:27this? How much can I scale it? Whereas
  127. 3:28like for me, if I see a product is doing
  128. 3:30well, it's like, okay, that's just
  129. 3:31validation that I can build something
  130. 3:32real out of this, you know? So I think
  131. 3:34that the start is very similar to like
  132. 3:36both mindsets of like, okay, you find
  133. 3:38products online either through Amazon,
  134. 3:40Tik Tok shop, you find stuff that has
  135. 3:42potential to sell and you you test it.
  136. 3:44you just, you know, you put it up, you
  137. 3:45see what the data looks like. You see if
  138. 3:47it's getting purchases, and then from
  139. 3:48there, that's at least for us, that's
  140. 3:50like that main switch is, okay, now
  141. 3:51let's let's put our own branding to it.
  142. 3:52Let's see what the unique angles are.
  143. 3:54Let's let's put that into the branding.
  144. 3:56Let's actually make something real
  145. 3:57versus somebody who's like, okay, how
  146. 3:59how much can I push this meta ad
  147. 4:00campaign to? You know what I mean? So, a
  148. 4:02lot of it is just mindset, like actually
  149. 4:04trying to build something. For sure. And
  150. 4:06when you do identify a product and bring
  151. 4:08it to market, you said about kind of
  152. 4:10testing different angles. I know you're
  153. 4:11quite big on AI and you've mentioned
  154. 4:13some different tools that you're using
  155. 4:14as well. I don't know if this is
  156. 4:16outdated content that I saw, but I think
  157. 4:18you said you're testing around about 30
  158. 4:19creatives a day. Is that for like one of
  159. 4:21the brands or all of them?
  160. 4:22>> It's all the brands. Yeah. Yeah. So,
  161. 4:23like we have a a baseline. If we don't
  162. 4:25test 30 creatives per day, then like
  163. 4:27we're dying. Like something's going
  164. 4:28wrong, right? And AI has been a huge
  165. 4:30help for that, bro. Like AI UGC, AI for
  166. 4:33making statics, AI's for like coming up
  167. 4:35with like the ICP and like market
  168. 4:36research has just been like monumentally
  169. 4:38important.
  170. 4:39>> Yeah, for sure. So, how are you
  171. 4:40leveraging some of them tools then? I
  172. 4:41mean, I know you mentioned four copy and
  173. 4:43four things like that. Are there any
  174. 4:44specific tools that you would recommend?
  175. 4:46>> Yeah, for sure, man. I think a good one
  176. 4:48is a and we're not affiliated with any
  177. 4:50of these tools, by the way. I don't have
  178. 4:51any affiliate links or anything. So, Arc
  179. 4:53Ads has been great for AI Creator. Like,
  180. 4:54we've actually I I honestly think we've
  181. 4:56brought in over at this point now like 8
  182. 4:58to10 million in revenue from Arc Ads
  183. 5:00videos. And that's like a majority of
  184. 5:02this year. Like, we pushed so many of
  185. 5:03them out. Arc ads has been great. Um,
  186. 5:06when it comes to like market research, a
  187. 5:08good one that we've been using is Gigab
  188. 5:09Brain. A lot of people don't know about
  189. 5:10Gigabrain, but I love the name. It's
  190. 5:13like a it basically scouts like Reddit
  191. 5:15threads on your on like your ICP. Like
  192. 5:17for example, if I'm selling like uh like
  193. 5:20a hair loss product, I go to like uh
  194. 5:22Gigabrain. I'm like, "Okay, tell me
  195. 5:24about like this issue and why people are
  196. 5:26buying it." And then you might find like
  197. 5:27a specific uh lingo that customers are
  198. 5:29using. You put that in the ad. But those
  199. 5:31two alone are really good. like you use
  200. 5:32Gigab brand for research and then you do
  201. 5:34uh uh arc ads for the actual creator.
  202. 5:38Scripting wise, we've honestly still
  203. 5:39kept it in house. Like I think when you
  204. 5:41use AI for scripting, it doesn't turn
  205. 5:43out too well. Turns out like a bot kind
  206. 5:45of. But just those two, those two alone
  207. 5:48now you have a whole creative team, you
  208. 5:50know what I mean? Like you just save so
  209. 5:51much time and money.
  210. 5:52>> I'll check out Gigab Brain cuz Reddit is
  211. 5:54just like a gold mine for ICP research.
  212. 5:56Like I love using that. Uh so I'll
  213. 5:58definitely check that out. Um, and when
  214. 6:00you're testing sort of 30 creatives a
  215. 6:01day, I think you've mentioned as well
  216. 6:03like these days it's not about um, so
  217. 6:05much what you're doing in the meta ad
  218. 6:06account. It's more about what the
  219. 6:07creative doing and how it performs. So
  220. 6:09when you're bringing these uh, tests to
  221. 6:11market,
  222. 6:12>> what is the approach there? Is it just
  223. 6:14to see what's working and then scale it
  224. 6:16or how do you scale it?
  225. 6:17>> Mhm. Yeah. So it comes down to
  226. 6:20what are the progressive results, right?
  227. 6:22So I'm big on this is a great question
  228. 6:24by the way. I'm big on progressively
  229. 6:26testing. That means that like if if I'm
  230. 6:28[snorts] testing a product, I'm doing
  231. 6:29two campaigns a day for like a week or
  232. 6:32two weeks, right? And a big reason for
  233. 6:33that is I'm a true believer that you
  234. 6:35don't win the customer, you win Meta.
  235. 6:37Like I I truly think that at the end of
  236. 6:39the day, if you launched an ad that was
  237. 6:41just like a static ad, it was let's say
  238. 6:43like a black background that says buy
  239. 6:44it, buy one get one free. And Meta likes
  240. 6:46that ad for some reason, they're going
  241. 6:48to push it out and you're going to get
  242. 6:49like a $5 CPA. Like that's up to Meta.
  243. 6:51So the good way to kind of win over Meta
  244. 6:53is show it that you're constantly
  245. 6:54trying. That's why instead of just
  246. 6:56pushing everything out at once, we
  247. 6:57progressively will put a uh two
  248. 6:59campaigns out a day. What that allows us
  249. 7:01to do as well is now we uh we can see
  250. 7:04data. We have data slowly coming in and
  251. 7:06then from the data if we see okay this
  252. 7:08creative is doing well. Let's make
  253. 7:09different iterations of this or try it
  254. 7:11in a different format. That's how you
  255. 7:13get like those quick wins and then
  256. 7:14eventually now you're scaling.
  257. 7:16>> Got it. So it's not a case of just uh
  258. 7:18increasing budgets.
  259. 7:19>> Never budgets like most people think.
  260. 7:22Okay. So it's it's more so iterating the
  261. 7:24existing creatives and I guess that's
  262. 7:25only got even easier with AI. So I guess
  263. 7:28if you pair those two things like a good
  264. 7:29solid uh meta scaling strategy and
  265. 7:32constant creative iteration leveraging
  266. 7:34AI you can move very quickly. I mean
  267. 7:36what are maybe some of the fastest uh
  268. 7:38growing stores you've seen like or even
  269. 7:39in your own experience ones that that
  270. 7:41you've maybe maybe been able to grow.
  271. 7:42Are there any that have come through in
  272. 7:44like a real short amount of time?
  273. 7:45>> Yeah, so for on my part we've had uh
  274. 7:47stores grow super fast. I mean, when we
  275. 7:49started our men's wellness brand about
  276. 7:51it's been like 2 years now since we've
  277. 7:54had that brand. Like, dude, the second
  278. 7:55month we're doing like 500K a month. And
  279. 7:57we haven't like we haven't gone under
  280. 7:59500K a month since the start of the
  281. 8:01business. So, like that was very quick.
  282. 8:03It was very quick scaling. And one of
  283. 8:04the top videos for that uh that brand
  284. 8:06was Arc Ads video, like Arcads Creator,
  285. 8:08which is really cool. Um, even off the
  286. 8:10perfume, like I've sold I've made
  287. 8:11millions off Pheromone perfume, which is
  288. 8:13very popular product in the ecom market.
  289. 8:15And I I I first started selling Fairone
  290. 8:18Perfume. It was back in like 2021. I had
  291. 8:22a store with my ex actually. I had a had
  292. 8:24a [laughter] drop shipping store with my
  293. 8:25ex. Don't recommend it to anybody that's
  294. 8:27thinking about doing the business with
  295. 8:29their partner. It doesn't work well. But
  296. 8:30uh yeah, I mean I've made millions off
  297. 8:32that product and it scales very fast. We
  298. 8:34actually have had like crazy student
  299. 8:35wins as well. I had a student um hit
  300. 8:38100K a day. His third month of doing
  301. 8:40ecom and like I'm like that. I was like,
  302. 8:43"Okay, are you doing is it legal?" like,
  303. 8:44wait, wait, wait. That's that's more
  304. 8:46than what we preach, right? That's
  305. 8:47that's crazy. Um, but yeah, I mean, at
  306. 8:49the end of the day, it's like if if Meta
  307. 8:51is giving you good results, you can just
  308. 8:53scale up. I think a lot of people don't
  309. 8:54realize that, you know, if you're
  310. 8:55constantly putting creatives into the ad
  311. 8:57account, you have a good offer with good
  312. 8:59break even CPAs, you can just keep
  313. 9:01scaling. Like, you know what I mean?
  314. 9:02Especially if you add some sort of like
  315. 9:03subscribe and save and stuff like that,
  316. 9:05now you're stacking recurring revenue.
  317. 9:07You can grow a really, really big
  318. 9:08business very fast.
  319. 9:10>> Yeah. And so, so why those particular
  320. 9:14brands that you currently own? Did did
  321. 9:16something in particular make you want to
  322. 9:17go into that niche, into that industry?
  323. 9:19Was it just market fit and you tested it
  324. 9:21and it was working or is there something
  325. 9:22about, you know, um supplements or
  326. 9:25perfumes that made you want to look into
  327. 9:27it further and start there?
  328. 9:28>> I like to look at products like it's
  329. 9:30just numbers to me, right? And the thing
  330. 9:32is like good products will have good
  331. 9:34data, but at the end of the day, the
  332. 9:35most important thing is timing, right?
  333. 9:37If somebody can't, the reason I'm open
  334. 9:38about like, oh, we we we sold the
  335. 9:40pheromone perfumes. I know some people
  336. 9:41watching this might be like, oh, let me
  337. 9:43go try and sell pheromone perfumes. You
  338. 9:44kind of missed the boat, buddy, right?
  339. 9:46Cuz the timing is very important. I
  340. 9:48think like good products do come and go,
  341. 9:49but it's the timing that you need to get
  342. 9:51down, right? So, when we started in
  343. 9:52Men's Wellness, we one of our SKs was
  344. 9:54Sheilleit initially, and we got into
  345. 9:56Sheilleit way before a lot of other
  346. 9:57people, right? And we actually did that
  347. 9:59from going to China, and my supplier
  348. 10:01showed me some of the products, one of
  349. 10:03them being Shilleit, and we started it.
  350. 10:04That's why I'm going to China in two
  351. 10:05days again so I can get the next shield
  352. 10:07legit. But um timing is huge, right? So
  353. 10:09I I think a lot of people don't realize
  354. 10:10that when they go to like Cal Data for
  355. 10:12example and they try and rip like the
  356. 10:13first product off the the top of the
  357. 10:15leaderboard and they think, "Okay, if
  358. 10:17it's working for these people, it should
  359. 10:18work for me." You miss the timing, bro.
  360. 10:20You know what I mean? If you can get the
  361. 10:22timing down, that's where real money is
  362. 10:24made.
  363. 10:25>> And when you're selling a particular
  364. 10:28product, um how do you know when to
  365. 10:32pivot or if you need to pivot?
  366. 10:33>> Mhm. That's a good question. So, if
  367. 10:35we've tested, let's say, like over 30
  368. 10:37creatives, 30 to 40 creatives, and we,
  369. 10:40you know, we've done what we can, like
  370. 10:43at the end of the day, it's very like
  371. 10:44eyeballing. I wish I had I used to have
  372. 10:46a more direct answer like, okay, after
  373. 10:48this much in spend, we have the 150 in
  374. 10:50the red rule that we used to preach as
  375. 10:51well where it's like when you're 150 in
  376. 10:53the red, then you can stop. But I I my
  377. 10:56thing is if a product is breaking even,
  378. 10:58I'm going to keep testing it
  379. 10:59progressively until it until it
  380. 11:01completely dies out and I'm like $150 to
  381. 11:02$200 in the red. But until that point,
  382. 11:05I'm going to keep testing creatives to
  383. 11:06make it work cuz I can't count the
  384. 11:07amount of times where something doesn't
  385. 11:09work initially, but then you keep going
  386. 11:11and then it starts to work and then it
  387. 11:12becomes a big brand.
  388. 11:13>> Yeah. And what I like most about is I'm
  389. 11:15the same. I'm happy if I start at break
  390. 11:18even, I'm more than happy like just I'm
  391. 11:20going to keep running it because I'm
  392. 11:21collecting more data and I'm going to
  393. 11:22find out what works. Mhm.
  394. 11:23>> The other thing as well is I think
  395. 11:26I in many ways I like the friction at
  396. 11:28the start especially cuz all I think is
  397. 11:30okay how many other people are going to
  398. 11:31not push through this and give up here.
  399. 11:33So I I kind of I kind of welcome the
  400. 11:36challenge normally when I'm when I'm
  401. 11:37bringing a new product to market if
  402. 11:38there's a bit of initial friction. Like
  403. 11:39to me sometimes I think that's a good
  404. 11:41sign like I'll break through it you
  405. 11:42know.
  406. 11:43>> Yeah 100%. I think that the thing with
  407. 11:45ecom, like if we're talking about like
  408. 11:46testing products, a lot of people don't
  409. 11:48realize, but some people just do get
  410. 11:50lucky. And I think like when people look
  411. 11:52at some of these case studies of people
  412. 11:53like testing a product, three rows on
  413. 11:55the first day, scale to the moon, they
  414. 11:56don't realize that like that's not like
  415. 11:58how it is for everybody, you know? Like
  416. 11:59I've gotten lucky sometimes and
  417. 12:00sometimes I haven't. There's been times
  418. 12:02before where like I've tested a product,
  419. 12:03it doesn't work. I go to some ecom
  420. 12:05event, I meet a guy and he's like, "Oh,
  421. 12:06I'm running this product." I'm like,
  422. 12:08"What the hell? I tested that [ __ ] It
  423. 12:09didn't work for me." Yeah. And he's
  424. 12:10doing like 2 million a month with it.
  425. 12:11And I'm like, "God damn it." That
  426. 12:13happens. You know, I think at the end of
  427. 12:14the day, if you're universally
  428. 12:16controlling, you can only control the
  429. 12:17input, right? So, if you're universally
  430. 12:19testing a lot of creatives, you you have
  431. 12:21a good offer, you have good break even
  432. 12:22CPA, like you have the basics down, then
  433. 12:24you're doing what you can, you know?
  434. 12:26>> Yeah. Are you would you say those are
  435. 12:28all the levers and the variables that
  436. 12:30you you should try and control
  437. 12:31initially? Because of course, like you
  438. 12:33say,
  439. 12:33>> there could be someone else that's doing
  440. 12:35the same thing, but
  441. 12:36>> they've been able to crack it. maybe
  442. 12:38because of timing, maybe because of
  443. 12:39other external variables, different
  444. 12:41market, different ads, different
  445. 12:43creatives. Um, but would you say it's
  446. 12:45those few that you need to kind of
  447. 12:46control initially to get something off
  448. 12:48the ground?
  449. 12:48>> I completely agree. So, if I had to
  450. 12:50break it down, the top of the
  451. 12:51leaderboard is going to be product and
  452. 12:52timing, right? That's obviously at the
  453. 12:53top. Under that, it would be creative
  454. 12:56for me. So, a lot of people are
  455. 12:57subjective to where they'll put offer
  456. 12:59above creative. Now, my thing is if your
  457. 13:01offer is the only reason why people are
  458. 13:03buying, then that's not a good product
  459. 13:05timing, right? Like I've seen people go
  460. 13:07into markets with these crazy offers
  461. 13:08like buy two get 30 free and like this
  462. 13:10crazy stuff and I'm like [clears throat]
  463. 13:12dude that you just you're just selling
  464. 13:13to a too warm of an audience to scale
  465. 13:15you know. So again product timing at the
  466. 13:17top under that we're looking at creative
  467. 13:19so like that's like mostly creative
  468. 13:21volume rather than quality. I I'm a big
  469. 13:23believer that quantity beats quality any
  470. 13:25time of day. So just quantity of
  471. 13:27creative and then under that obviously
  472. 13:28is going to be offer.
  473. 13:30>> Yeah. I guess if you're so focused on
  474. 13:31the offer as well, um someone else can
  475. 13:34just kind of out compete you on price,
  476. 13:36right?
  477. 13:36>> Yeah. Or or the offer that they're
  478. 13:38running. And
  479. 13:40>> how else can you prevent that? I know
  480. 13:41you're a big um advocate of branding and
  481. 13:44of course, like you said, taking custom
  482. 13:45stock into the US. Um is that the best
  483. 13:47way to sort of get yourself out of this
  484. 13:49pricing war and differentiate yourself
  485. 13:51from other drop shippers?
  486. 13:52>> Great question. The best way to beat
  487. 13:53this pricing war is this perception,
  488. 13:55right? like how you have to create like
  489. 13:57a a congruent perception around your
  490. 14:00product test and your brand to where
  491. 14:01people feel like this is the one I need.
  492. 14:04So this is why we mainly operate in
  493. 14:05supplements cuz it's way easier to do
  494. 14:07this in supplements. But let's say you
  495. 14:08are selling like a weight loss pill like
  496. 14:10some basic weight loss pill and in all
  497. 14:13your ads it has congruent like you've
  498. 14:15edited the branding on the creative
  499. 14:17right on the caption it's the branding.
  500. 14:18When they go to the website it isn't
  501. 14:19just like weight loss pill it's like ex
  502. 14:22weight loss pill. So it's a little bit
  503. 14:23of congruent branding. you edit the
  504. 14:25stock on there, you edit like a photo on
  505. 14:27the stock or like your branding on the
  506. 14:28stock. If you're congruently branding it
  507. 14:30properly and you created this
  508. 14:31perception, then it's it's going to
  509. 14:33work. And a big part of that as well is
  510. 14:35speaking to the right ICP. So, for
  511. 14:37example, when a lot of people sell a
  512. 14:38weight loss pill, they'll be like lose
  513. 14:40weight, you know, but
  514. 14:42>> a lot of people that take weight loss
  515. 14:43pills, they kind of just want to reduce
  516. 14:44their blood blood sugar levels or they
  517. 14:46might have other external things they're
  518. 14:47trying to solve. If you can speak to
  519. 14:49that issue to them and add your branding
  520. 14:51on top of it, that's how you win the
  521. 14:52sale. You know, attention e-commerce
  522. 14:54sellers. If high shipping costs, slow
  523. 14:56delivery times, and customer complaints
  524. 14:58are eating into your margins, then you
  525. 15:00may already know that these things can
  526. 15:01freeze your payment processes and drive
  527. 15:03your cost per acquisition through the
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  549. 15:47>> Yeah. No, I really like that. And uh I
  550. 15:49was hoping you might say something
  551. 15:50similar because I've always said well
  552. 15:52what I like to uh the approach I like to
  553. 15:54take is when building a brand to try and
  554. 15:55become like a micro authority within
  555. 15:57that niche like find find the
  556. 15:59opportunity leverage the ICP or multiple
  557. 16:02ICPs and then have consistency
  558. 16:03throughout the funnel like what you said
  559. 16:05from the ad uh to the landing page to
  560. 16:07the product itself and if you add
  561. 16:09branding you add even more perceived
  562. 16:11value right so then you can justify a
  563. 16:13higher price point um and I think that's
  564. 16:15how you at least in my opinion and like
  565. 16:17what you've separate yourself from
  566. 16:19people that are selling at a lower price
  567. 16:21because as you all know a lot of the
  568. 16:22time people will sell and you provide an
  569. 16:25example in your uh one of your videos I
  570. 16:27watched people will sell the same
  571. 16:29product that other people can buy on
  572. 16:30Amazon but if you brand it correctly and
  573. 16:32you know how to speak to your ICP people
  574. 16:34are willing to pay more for the brand
  575. 16:36and accept a longer shipping time
  576. 16:38because it's coming from China as
  577. 16:39opposed to locally um for the same
  578. 16:41product
  579. 16:41>> 100% 100% yeah I think if people like
  580. 16:43feel like they're spoken to they'll buy
  581. 16:45100 like that that's just like the the
  582. 16:46big thing Right. It is a double-edged
  583. 16:48sword though cuz I've seen people get
  584. 16:50into it where they're overdoing the
  585. 16:51research and they narrow down way too
  586. 16:53much and then when they narrow down way
  587. 16:55too much then they're they're not like
  588. 16:58they're not spreading wide enough. So I
  589. 16:59think at the end of the day when when
  590. 17:02we're doing a product test because a lot
  591. 17:03of people are watching this are probably
  592. 17:04like in the testing phase cuz that's
  593. 17:06when they consume the most content like
  594. 17:08how do I get out of the testing phase?
  595. 17:10>> I I think what you need to do is you you
  596. 17:12need to kind of have best of both
  597. 17:13worlds. So like you you do test like
  598. 17:15deeply like in terms of like okay I'm
  599. 17:16speaking to this person I'm going to hit
  600. 17:18this specific angle but you also go to
  601. 17:20you go a little bit broader so you try
  602. 17:21other stuff like statics that are more
  603. 17:23broad and stuff like that definitely is
  604. 17:25like the best balance in my opinion.
  605. 17:27>> Yeah definitely. Um you mentioned when
  606. 17:30you're doing your ICP research and I
  607. 17:32assume you use this like Gigab brain and
  608. 17:34similar to build out your customer
  609. 17:35profiles and then start deciding what
  610. 17:37angles to test.
  611. 17:38>> Um
  612. 17:39>> what would what does that process
  613. 17:41actually look like then? Like let's say
  614. 17:42you found a product. Let's say you've
  615. 17:43done your ICP research, you're building
  616. 17:44out your creatives. Would you then
  617. 17:46create dedicated landers for specific
  618. 17:48ICPs or like how would you kind of set
  619. 17:51up that structure?
  620. 17:52>> It's always a great question. It's
  621. 17:53always on a creative level first. So, we
  622. 17:54don't touch the landing pages or add
  623. 17:56listicles or any stuff like that until
  624. 17:58we've validated it on a creative level.
  625. 18:00So, let's say we're doing some research.
  626. 18:02Let's say we go to Amazon for like a uh
  627. 18:04a men's wellness gummy and we see that
  628. 18:05the biggest reason people are buying it
  629. 18:07is because of like bad libido. So, like
  630. 18:09libido is a big issue for the ICP. Then
  631. 18:11we'll try like libido based angles um
  632. 18:14that are like I'm big on cold versus
  633. 18:16warm. So we'll try libido based angles
  634. 18:18but we'll try some of them that are cold
  635. 18:19that are like a good example would be
  636. 18:21like okay if you can't uh this might get
  637. 18:24I don't want I want to get the podcast
  638. 18:25banned cuz it's libido but like if you
  639. 18:27can't if you can't [laughter] get hard
  640. 18:28in the bedroom this is this is what you
  641. 18:30need right that's more cold but then a
  642. 18:31warmer thing would be something along
  643. 18:33the lines of like if you've tried this
  644. 18:35this and this and you still can't try
  645. 18:37this. So we'll always try warm versus
  646. 18:39cold when we're doing angle testing. All
  647. 18:41right. That's the one thing no one talks
  648. 18:42about cuz that that to me is so
  649. 18:44important because like if you're selling
  650. 18:45to a warmer audience, you have to change
  651. 18:47all your lingo to to being like more
  652. 18:49like us versus them. That type of stuff
  653. 18:52versus if it's colder, you can go more
  654. 18:54top of funnel, more education based.
  655. 18:56>> Yeah. I think that's a really good uh
  656. 18:58way to put it. Cold versus warm. And
  657. 19:01I'll relate it back to I guess why I
  658. 19:03personally quite like Google is because
  659. 19:04that's where people are going when
  660. 19:05they're ready to buy something or you
  661. 19:08can target the exact search term that
  662. 19:09they're looking for. So if someone's
  663. 19:11looking for how to solve problem X, you
  664. 19:14can target that specific keyword and
  665. 19:15send send them to a dedicated lander
  666. 19:18listical advertorial to further educate
  667. 19:20them on the exact thing that they're
  668. 19:21looking for and then send them to the
  669. 19:22page. So
  670. 19:24>> I think it's the exact same as what
  671. 19:25you're saying in terms of testing cold
  672. 19:27versus warm. But with meta, you have
  673. 19:30less control over uh who's going to see
  674. 19:32the creative. Yeah.
  675. 19:33>> As opposed to Google. But I do the exact
  676. 19:35same thing but just on a different
  677. 19:37platform.
  678. 19:37>> Yeah. It's smart. You have to you have
  679. 19:38to speak to the customer, you know,
  680. 19:40that's the main thing.
  681. 19:41>> Amazing. [snorts]
  682. 19:42Okay. So, we talked quite a bit about
  683. 19:44like identifying products, how you've
  684. 19:45then tested products and brought them to
  685. 19:47market and where you're seeing some
  686. 19:49success at the moment with your brands.
  687. 19:51Um I guess once you're past like the
  688. 19:53testing phase, um how do you diversify
  689. 19:57um your brand to really turn it into
  690. 19:59something that's here to stay?
  691. 20:01>> Because you've got if you're using meta
  692. 20:03ads and you're testing different
  693. 20:04creatives, that's of course a great
  694. 20:05place to start. build that initial
  695. 20:06revenue, start building momentum, but
  696. 20:09>> aside from just branding and getting
  697. 20:11stock of the product, like how do you
  698. 20:14really secure it into something
  699. 20:15long-term and build brand equity? Yeah,
  700. 20:18I think it comes down to a couple
  701. 20:20things, right? So, a really good ecom
  702. 20:22brand is just a creative powerhouse,
  703. 20:24right? Like if you look at companies
  704. 20:26like Rise that are like billion-dollar
  705. 20:27companies, like the amount of content
  706. 20:28and creatives are putting out, like
  707. 20:30that's the whole business, right? So,
  708. 20:32>> creative is a big one. So yeah,
  709. 20:34definitely building out good creative
  710. 20:35systems. Your creators, although I love
  711. 20:37AI UGC, your creators are the bloodline
  712. 20:40of the business. So getting good getting
  713. 20:42good creators, putting them on retainer,
  714. 20:44doing partnership ads with them, having
  715. 20:46them post, like that kind of system of
  716. 20:48like creators putting out content,
  717. 20:49that's like your digital footprint for
  718. 20:51the brand. So that's the first like
  719. 20:53lowest hanging fruit you need to do.
  720. 20:55Then from there, you're already like
  721. 20:57like putting out progressive like
  722. 20:59creative launches. Your your media
  723. 21:00buying should be pretty like basic. Like
  724. 21:02that's not a big thing, but it comes
  725. 21:04down to like seasonal sales and
  726. 21:06consistent offer tests, right? So the
  727. 21:07first one is the creatives. You get
  728. 21:08that, you got creatives going, that's
  729. 21:10fine. Then you want to start like
  730. 21:11putting out a lot of seasonal sales. You
  731. 21:12want to start putting out different
  732. 21:13offer tests, trying different bundles,
  733. 21:15doing different stuff on like the
  734. 21:17landing page side of things, right? So
  735. 21:18once you have like a consistent workflow
  736. 21:20of that, that's like the second lowest
  737. 21:21hanging fruit. And then the third
  738. 21:23honestly is like how how do we just like
  739. 21:26always taking swings, right? Like in
  740. 21:27ecom, when I look at one of my brands,
  741. 21:30I'll put it like this. When I look at
  742. 21:31one of my brands, I know we're losing
  743. 21:32when we're not testing, right? So, if I
  744. 21:34don't see us testing like new offers,
  745. 21:36new creatives, new things, subscription
  746. 21:37funnels, this that, then I know shit's
  747. 21:39not going well. So, when you're always
  748. 21:41testing new things, example, being like
  749. 21:43subscription funnels and whatnot, that's
  750. 21:45how you you have to continuously keep
  751. 21:46like driving the boat, right? And that's
  752. 21:48really it. I mean, once you if you keep
  753. 21:50adding stuff on top of it, you'll end up
  754. 21:52looking back and being like, damn, I
  755. 21:53ended up just building like a really
  756. 21:54good business, like a really good brand.
  757. 21:56A lot of it just kind of happens in the
  758. 21:57moment.
  759. 21:59Where do you think most bands go wrong
  760. 22:00then? Do you think it's just comp um
  761. 22:02they get complacent? They they they feel
  762. 22:04like it's going well and instead of
  763. 22:06doubling down and continuing to test,
  764. 22:08they take their foot off the gas or what
  765. 22:10in your experience and what do you think
  766. 22:12it is?
  767. 22:12>> That's definitely a huge issue is
  768. 22:13complacency. I think a lot of people do
  769. 22:15get complacent. And then the bigger one
  770. 22:17is like I don't think people actually
  771. 22:18look into their data as much as they
  772. 22:20should be, right? Because a lot of
  773. 22:21people will get complacent and like
  774. 22:23stuff isn't working and they're like,
  775. 22:24"Okay, let me just throw out more
  776. 22:25creatives." Well, but if you look at
  777. 22:27your ad account, buddy, your CTR is not
  778. 22:29that bad. It's not your creative, it's
  779. 22:30probably your AOV. Maybe new competition
  780. 22:32came up and now, you know, they've
  781. 22:33undercut you on price. Now you have to
  782. 22:35find something else out. So, a lot of it
  783. 22:37does kind of come down to that. The good
  784. 22:39thing about ecom, it's it's a game of
  785. 22:40numbers, right? And all your numbers are
  786. 22:42right there in front of you. So, it's
  787. 22:44very easy for you to be able to just
  788. 22:46look at your data and be like, "Okay,
  789. 22:47what do I need to improve or what has
  790. 22:49changed over the last couple months that
  791. 22:51is not allowing me to scale?" Right? And
  792. 22:53nowadays with AI too, you plug in your
  793. 22:55numbers in AI, it will straight up just
  794. 22:56tell you, bro. Like I'm waiting for the
  795. 22:59day that somebody makes an AI to where
  796. 23:00you can just plug it into your ad
  797. 23:02account and it'll just tell you exactly
  798. 23:03what to do. But
  799. 23:04>> yeah,
  800. 23:05>> that would be very cool.
  801. 23:06>> I think it's probably coming at some
  802. 23:07point.
  803. 23:07>> Triple Well might throw it onto their
  804. 23:09platform or something.
  805. 23:10>> Yeah,
  806. 23:11>> they kind of tried it with MOI. I don't
  807. 23:13know if you've seen that, but it sucks,
  808. 23:15bro. Yeah, it's horrible. Yeah,
  809. 23:17>> there are a few different plugins and
  810. 23:19different like dedicated AI tools for
  811. 23:21Google. I don't know about Meta, but
  812. 23:23like you said, the triple well tried
  813. 23:24one. I think it will come. And I think
  814. 23:25that's the way that Meta and Google are
  815. 23:27kind of taking things anyway with like
  816. 23:28their
  817. 23:30>> AI um implementations, things that
  818. 23:32they're adding in at like campaign level
  819. 23:34and stuff like that. So, it probably
  820. 23:35will go that way. Um but then you always
  821. 23:37have to wonder if you're trusting a tool
  822. 23:38that's been created by the person that
  823. 23:40you're paying, i.e. meta, to run the
  824. 23:41ads, then
  825. 23:43>> I don't know. I guess that maybe it's
  826. 23:45just more of a conspiracy, but like you
  827. 23:47know it does it actually have your best
  828. 23:49interest or is it to squeeze more money
  829. 23:51out of you as an advertiser?
  830. 23:52>> Yeah, it's a good point because whenever
  831. 23:53I talk to like a meta rep that gives us
  832. 23:55uh suggestions, it's always [ __ ]
  833. 23:57bro. They're always it's like they're
  834. 23:59always to spend more and I'm like,
  835. 24:00"Yeah, of course you're going to say
  836. 24:01that." And I actually validated that
  837. 24:03theory because I I found out that most
  838. 24:05of these meta reps they hire or even Tik
  839. 24:07Tok's reps as well, they're they're ex
  840. 24:10sales reps. So they were sales reps for
  841. 24:12another company and they just told them,
  842. 24:13"Okay, you're going to sell our clients
  843. 24:14to spend more basically." So
  844. 24:16>> yeah, it's just a game we play.
  845. 24:18>> I think Google will do the same. You
  846. 24:20know, someone will be like, "Oh, I
  847. 24:21hopped on with a rep and they told me to
  848. 24:22do this, this, and that. Should I do
  849. 24:23it?" I'm like, "No, probably not." Like
  850. 24:25I would I wouldn't do any of those
  851. 24:26things, you know. Um, but yeah, I'm sure
  852. 24:29someone will create some kind of AI tool
  853. 24:31soon to make it much easier. But one
  854. 24:33thing I always say to align with what
  855. 24:34you're saying is like the truth can
  856. 24:35always be found in the data. And if you
  857. 24:37understand the different data points and
  858. 24:38where to leverage them, like you
  859. 24:40mentioned them like conversion rate,
  860. 24:41AOV, you know, cost per click, even just
  861. 24:43these three, like if you know what your
  862. 24:45average order value is and your
  863. 24:46conversion rate and your cost per click,
  864. 24:47you can kind of work backwards or
  865. 24:48determine what needs to be improved
  866. 24:50>> 100%.
  867. 24:51>> You know, so it's just like
  868. 24:52understanding the different data points,
  869. 24:54leveraging what needs to be leveraged
  870. 24:55and as you scale, one other thing might
  871. 24:57come out of alignment that didn't need
  872. 24:59fixing before, but at scale it uncovers
  873. 25:01uh inefficiency and more issues. So I
  874. 25:03think it is whether it's in the ad
  875. 25:06account or looking at the business it's
  876. 25:07just constant iteration isn't it of
  877. 25:09getting better and making things better.
  878. 25:11>> Um you did touch on like briefly the the
  879. 25:14word list of calls and advertorials. Do
  880. 25:16you test that much or do you prefer just
  881. 25:17sending straight to to product page?
  882. 25:19>> I don't test them that much to be
  883. 25:20honest. Like we we're not like too
  884. 25:23focused on that cuz I haven't seen it do
  885. 25:24a huge difference.
  886. 25:26um when when we have like higher AOV
  887. 25:28offers like bundles we're testing then
  888. 25:30we'll put up a listical but most of the
  889. 25:32time it's just straight to product page
  890. 25:33and whenever we want to make a change to
  891. 25:35the product page it's usually macro
  892. 25:36changes like offer or like we're trying
  893. 25:39like a new product for example but we'll
  894. 25:41never kind of do like these like micro
  895. 25:43bundling CRO hacks where like you change
  896. 25:45one or two things it just it never
  897. 25:47really makes a big difference.
  898. 25:48>> Yeah, for sure. And I think well
  899. 25:50actually saying that you probably get a
  900. 25:51ton of like site visitors and volume on
  901. 25:53on your stores anyway based on the
  902. 25:54numbers you're doing but for that kind
  903. 25:56of stuff you need huge amounts of volume
  904. 25:58to really see it right.
  905. 25:59>> Yeah 100%.
  906. 26:01>> Okay interesting. I know um some people
  907. 26:03are really big on advertorials some just
  908. 26:05say like what you just said we get the
  909. 26:07same result for going straight to the
  910. 26:09product page. Um but do you iterate the
  911. 26:11product page more so to speak to the
  912. 26:12ICP? I know you said you start at a
  913. 26:14creative level, but would you still
  914. 26:16modify the uh product page to be in
  915. 26:18alignment with what you're seeing in the
  916. 26:19ad or do you just have like one like a
  917. 26:21bit a bit I'm not too focused on product
  918. 26:22page and I think the main reason for
  919. 26:24that is like we've realized that a lot
  920. 26:26of the people that are going to buy
  921. 26:27they're going to buy before they even
  922. 26:28get to the product page. Like we've
  923. 26:29noticed like if you look at heat maps,
  924. 26:31if you really like nerd out on the data,
  925. 26:32you'll see that like the people that are
  926. 26:34buying like a lot of the customer
  927. 26:36journeys is like they'll see the ad,
  928. 26:37they'll go to the product page, they
  929. 26:38quickly will hop off and they'll see the
  930. 26:40ad again, see again, and eventually they
  931. 26:41go to the product page and within like a
  932. 26:43couple seconds they've bought. They they
  933. 26:45really don't spend that much time on,
  934. 26:46you know, looking through it, scrolling
  935. 26:48like we it's very rare for someone to do
  936. 26:50that. So our thing was like everything
  937. 26:52is done on the creative level and if we
  938. 26:53can just nail that down on the offer
  939. 26:55side of things is only only thing that
  940. 26:57matters on the product page then it's
  941. 26:58fine. That's the game we play.
  942. 26:59>> Yeah.
  943. 27:00>> I think it's worth noting bro that
  944. 27:01you're 21 and I just think it's amazing
  945. 27:03the amount of uh like where you're at
  946. 27:05with your brands and and your businesses
  947. 27:07just based on I I guess uh not to say
  948. 27:10how young you are. Not saying 21 is
  949. 27:12super young but like in the grand scheme
  950. 27:13of things still very young. So like you
  951. 27:15know congrats for what you have
  952. 27:16achieved. It's pretty cool. When did you
  953. 27:17actually first start ecom then? Uh, I
  954. 27:20really got into the game when I was like
  955. 27:2215, I'd say. Like 15, 16. I mean, I
  956. 27:24didn't really start making good money
  957. 27:26with ecom until like 17 and then we we
  958. 27:29started killing it at 18. Like 18 was
  959. 27:30like Yeah. And then from there, the rest
  960. 27:32is history.
  961. 27:33>> Yeah. There's a like what's um because
  962. 27:35you're you're living in Miami currently.
  963. 27:36Has that always been the case?
  964. 27:37>> Yeah. Yeah, I know. I've lived in Tampa.
  965. 27:38So, I grew up in Tampa, which is like
  966. 27:40close to Miami. That's where my family's
  967. 27:41from. We we grew up middle class, like
  968. 27:43you know, normal family out in Florida.
  969. 27:46And uh yeah, I mean Miami is 3 hours
  970. 27:48away from Tampa. That's why I'm in Miami
  971. 27:50so I can always go back to Tampa, see
  972. 27:51the family. It's it's pretty nice.
  973. 27:53>> Yeah. Yeah. And uh I think there's quite
  974. 27:55a lot um of ecom going on in Miami,
  975. 27:57right? Like I see I see quite a bit
  976. 27:58online, but I don't really know too many
  977. 28:00people from that space.
  978. 28:01>> Yeah. I mean it's it's got its own
  979. 28:02little bubble. It's got its own bubble.
  980. 28:04I think like there's there's definitely
  981. 28:05like you like ecom is split into two.
  982. 28:07You have people who've built like real
  983. 28:08brands that are like kind of they've
  984. 28:10built brands. They don't even touch drop
  985. 28:12shipping. They don't even know about
  986. 28:13drop shipping. They're so focused on
  987. 28:14like building like the best product. And
  988. 28:15you have the people who are, you know, a
  989. 28:17little bit like doing drop shipping and
  990. 28:18then they kind of they're into their ad
  991. 28:20account metrics and all that. And my
  992. 28:21thing is like I want to be in between
  993. 28:22both because that's where all the money
  994. 28:23is made.
  995. 28:24>> But yeah, Miami's got some really good
  996. 28:26ecom guys. They're just more so on that
  997. 28:28side.
  998. 28:29>> Yeah. Yeah. Nice. Yeah. I guess I don't
  999. 28:31interact too much with that side of the
  1000. 28:32world. I'm not huge on like Twitter and
  1001. 28:34stuff and I I um I think I've seen a few
  1002. 28:37YouTube videos from from guys in Miami
  1003. 28:38putting out some content, but um yeah,
  1004. 28:41it's interesting. I know Dubai is
  1005. 28:43definitely becoming a bit of a a hot
  1006. 28:44spot as well.
  1007. 28:45>> Oh, Dubai's a lot of great guys out
  1008. 28:47here. I think there's more people in
  1009. 28:48Dubai than Miami, hands down.
  1010. 28:49>> Yeah. Yeah, it definitely feels that
  1011. 28:51way. It's not until you get everyone
  1012. 28:52together in a room, you're like,
  1013. 28:53actually, there's a lot of guys here
  1014. 28:54doing really good things in in ecom, you
  1015. 28:56know, and good people as well. So, yeah,
  1016. 28:58I really enjoy that side of things.
  1017. 29:00>> Um, you mentioned like obviously you
  1018. 29:02want to be in the middle of drop
  1019. 29:03shipping and and and branding, and I
  1020. 29:04think it's kind of the best of both,
  1021. 29:06right? because you have the
  1022. 29:07>> low risk, high reward of never having to
  1023. 29:09take on stock initially unless you
  1024. 29:10decide to actually brand the products
  1025. 29:12and and get the stock to the US. But
  1026. 29:14like you say, I think that's that's
  1027. 29:15where the money is, right? Like starting
  1028. 29:16low cost, transitioning into branding,
  1029. 29:19building equity, scaling, and then
  1030. 29:20ultimately exiting. I mean, have you um
  1031. 29:23I I don't know, but I'm sure you have.
  1032. 29:24Have you exited brands in the past then?
  1033. 29:26>> Yeah, we we we've done like a decent six
  1034. 29:28figure exit. I mean, nothing too crazy.
  1035. 29:29Um we're working on a big exit right
  1036. 29:32now. Um, and exiting is it's it's a game
  1037. 29:35of its own, you know, but we always
  1038. 29:36preach build from day like build for
  1039. 29:38exit from day one because after we did
  1040. 29:40our first exit and it was it was a
  1041. 29:41pretty decent amount. Uh, we learned
  1042. 29:43that like okay, there's so many other
  1043. 29:45things that we can do right when we
  1044. 29:46start our next kind of like batch of
  1045. 29:48brands, right? Um, like having better
  1046. 29:51books, um, focusing more on like cuz a
  1047. 29:54lot of people will just look at their
  1048. 29:55triple oil and be like this is the
  1049. 29:56ultimate source of like financial truth.
  1050. 29:58It's not like your real margin comes
  1051. 30:00when you look at like the bottom of your
  1052. 30:01Google Sheets or bottom of your
  1053. 30:03QuickBooks. So, focusing on increasing
  1054. 30:04that number. Um, better team structure,
  1055. 30:07better or charts, better Slack channels,
  1056. 30:09like all this stuff that we didn't
  1057. 30:10really do. We're doing it way better
  1058. 30:12now. But yeah, I think having a exit is
  1059. 30:14one of the best things that's ever
  1060. 30:15happened to me because it just realized
  1061. 30:17I've realized that there's so much more
  1062. 30:18money to be made if I did things
  1063. 30:20properly, if that makes sense.
  1064. 30:22>> Yeah, 100%. like truly understanding
  1065. 30:23your bottom line profits and stuff like
  1066. 30:25that cuz that's all that someone's well
  1067. 30:26not all they're going to look at but
  1068. 30:27it's the first thing a potential
  1069. 30:29purchase is going to look at right like
  1070. 30:30what's the bottom line how much is this
  1071. 30:32business actually making and then I
  1072. 30:34guess like you say past that point the
  1073. 30:35actual um structure of what they're
  1074. 30:37buying and how organized it is and how
  1075. 30:39dependent it is on certain people or not
  1076. 30:41>> I guess yeah if you can dial in on all
  1077. 30:43of those things um would you say that's
  1078. 30:45what really contributes towards one
  1079. 30:47purchase appeal from a prospective buyer
  1080. 30:49but also the valuation
  1081. 30:52>> I I I think it definitely does. Yeah. I
  1082. 30:53think like if cuz here's the thing, like
  1083. 30:55most of the evaluations you get, people
  1084. 30:57end up like when they go through due
  1085. 30:59diligence and whatnot, they always slash
  1086. 31:00it down, right? So by having all these
  1087. 31:02things in place, the buyer can't really
  1088. 31:05slash you down that much, right? So like
  1089. 31:07for example, like when they start due
  1090. 31:08diligence, they see, okay, well his his
  1091. 31:10books line up to what he said. Okay,
  1092. 31:11well his Slack channels are everything's
  1093. 31:13perfect. Okay, this is fine.
  1094. 31:14Everything's like org chart,
  1095. 31:15everything's done. They're like, oh
  1096. 31:17[ __ ] okay, maybe we do have to pay full
  1097. 31:18price for this, right? cuz like every
  1098. 31:20single time because we we've done we've
  1099. 31:22had LOIs for our our current portfolio
  1100. 31:24now too and I'm I'm seeing this trend as
  1101. 31:26well. Every single time you go through
  1102. 31:27like the whole buying process, they
  1103. 31:29always slash it down. They'll find as
  1104. 31:31many things as they can to slash it
  1105. 31:32down. So the less of that, the better.
  1106. 31:35Like you said, it's a game in itself and
  1107. 31:37you can really get like screwed over if
  1108. 31:39you don't know how to deal with these
  1109. 31:41things and like actually get, you know,
  1110. 31:43uh not necessarily legal advice, but
  1111. 31:45someone on your side who knows what
  1112. 31:46they're doing. They can kind of help you
  1113. 31:48with those negotiations and agreements
  1114. 31:49because it's a lot of delaying and
  1115. 31:51contracts and I've heard stories from
  1116. 31:53other people who have exited um ecom
  1117. 31:55stores or agencies and it's not often
  1118. 31:57plain sailing like not past the point of
  1119. 31:59the sale. a lot of the time there's
  1120. 32:01still responsibilities and uh clauses on
  1121. 32:04your payouts and all this kind of stuff.
  1122. 32:05So it's like I guess even from uh the
  1123. 32:08seller side you need to make sure that
  1124. 32:10the person who's buying it is also going
  1125. 32:12to actually put in the work and maintain
  1126. 32:13the brand cuz there are instances where
  1127. 32:15uh maybe you'll you know more than me
  1128. 32:17but uh there might be a clause to say
  1129. 32:19you have to you know continue to coach
  1130. 32:21and consult us for the next 12 months
  1131. 32:23and we'll pay you out X amount provided
  1132. 32:25revenue stays above Y. But like that's
  1133. 32:27also dependent on them the the buyer
  1134. 32:29putting the work in. Right. So you're
  1135. 32:31also taking somewhat of a risk there.
  1136. 32:33>> 100% 100%. Yeah. all they they always
  1137. 32:35tie up cash and like these stupid deals,
  1138. 32:37bro. Like it's it's just how it goes.
  1139. 32:39>> Yeah. I guess it's part of the game.
  1140. 32:41Like you say, if if you want the exit,
  1141. 32:42you got to got to play the game and go.
  1142. 32:44>> You got you got to play the game. And
  1143. 32:45it's always worth it, too, because like
  1144. 32:46if you do a good exit, I mean, that's
  1145. 32:47cash right in the bank. You know what I
  1146. 32:48mean? Like if you like a lot of people
  1147. 32:49don't realize, but like you can
  1148. 32:51legitimately start a store, build it up,
  1149. 32:52and like a year and a half, two years
  1150. 32:54from now, legitimately have a eight
  1151. 32:55figure exit. Yeah.
  1152. 32:56>> And that's like, you know, have close to
  1153. 32:58eight figures just in the bank account
  1154. 32:59like sitting. And that's like that's the
  1155. 33:01best, right? Like postexit lifestyle.
  1156. 33:02Like that's what you want, you Yeah. So,
  1157. 33:05aside from obviously uh building up cash
  1158. 33:07flow in ecom, what else do you like to
  1159. 33:09do? Like what do you like to spend your
  1160. 33:11money on? I know you travel a bit. You
  1161. 33:12sometimes do some pretty cool trips with
  1162. 33:14some of the other guys. Um but like what
  1163. 33:16do you what do you do outside of work or
  1164. 33:17or is that a big part of what you do?
  1165. 33:19Like a lot of work.
  1166. 33:20>> Yeah. Work work's everything. Like
  1167. 33:22life's kind of driven by work. I think
  1168. 33:23like if I didn't have work, I would just
  1169. 33:24be kind of aimlessly floating around.
  1170. 33:26But yeah, work work's a big one. We
  1171. 33:28spend a lot of money on like the trips
  1172. 33:30are fun like going out. I'm I'm not big
  1173. 33:31on like um designer too much or like the
  1174. 33:34that type of stuff or like uh like I
  1175. 33:36I've I've had my fair share of spending
  1176. 33:37money like going out clubbing and doing
  1177. 33:39all that, but it's not as fun as it used
  1178. 33:41to be. Um spent a lot of money on
  1179. 33:43charity. Charity is a big one. We spent
  1180. 33:44like
  1181. 33:45>> We could talk about that. You put a
  1182. 33:46YouTube video up recently. Not
  1183. 33:48>> that was the best video. Yeah, that
  1184. 33:49video was amazing. But yeah. Yeah,
  1185. 33:51charity's huge for us. Like it was it's
  1186. 33:52it's everything. I mean, to me it was
  1187. 33:55like if I if I don't put money into like
  1188. 33:57helping other people, then there's no
  1189. 33:59point of like making money in the first
  1190. 34:00place cuz all all the stuff gets mundane
  1191. 34:02and boring. Like buying the watches, the
  1192. 34:04nice cars, the trips to some extent, it
  1193. 34:06all gets pretty boring. And there's like
  1194. 34:07certain constants. So like for me,
  1195. 34:09giving to family is a constant. I always
  1196. 34:11will constantly feel good. And then
  1197. 34:12charity as well is it's a huge constant
  1198. 34:14like you feel great when you do it.
  1199. 34:17>> How do you um continue to keep pushing
  1200. 34:19forward? Um and I guess you kind of just
  1201. 34:22answered it there. If the material
  1202. 34:24things are boring and they get boring,
  1203. 34:25you know, quite quickly and it more so
  1204. 34:27becomes about what you can provide to
  1205. 34:28other people, is that the thing that
  1206. 34:30keeps you pushing forward? Is it is it
  1207. 34:32about what you can do for others or do
  1208. 34:34you see it more like a almost like a
  1209. 34:36game where it's like well I know I can
  1210. 34:38do more so I'm going to do more. It's
  1211. 34:40the second one 100%. It's kind of like
  1212. 34:41how far can we get? You know what I
  1213. 34:43mean? And I think I've had this this
  1214. 34:44thing this year where it was like there
  1215. 34:45was certain points where I'm like
  1216. 34:47>> I don't even feel like working, bro.
  1217. 34:48like I' I've done so much and like and
  1218. 34:50and the thing is it's like people will
  1219. 34:51tell you like, "Oh man, you're killing
  1220. 34:52it." You know, you don't have to keep
  1221. 34:54going and it's like
  1222. 34:56>> you kind of get bored. Stuff gets
  1223. 34:57boring, right? It gets like a boredom
  1224. 34:59complex. And anyone watching this, like
  1225. 35:01trust me, like if you're in in the shoes
  1226. 35:03of somebody, you know, making millions,
  1227. 35:04you wake up and like the penthouse or
  1228. 35:06wherever you're at and sometimes you
  1229. 35:08just think, okay, I kind of have like
  1230. 35:09the basics the basic material like
  1231. 35:11lifestyle that people want. You have to
  1232. 35:13find some sort of external motivation or
  1233. 35:14discipline, right? And for me it was
  1234. 35:16really much like okay how far can we
  1235. 35:18take this thing you know what I mean
  1236. 35:19like I've already kind of got this first
  1237. 35:21half down and like I'm trying to step
  1238. 35:23into like new business worlds like for
  1239. 35:25example tellah health and stuff like
  1240. 35:26that to where like I'm such a small fish
  1241. 35:29that is very motivating so we can you
  1242. 35:31know keep pushing keep going even on the
  1243. 35:32content side like I I think I've done
  1244. 35:34really well in the ecom uh content world
  1245. 35:36so it's like how do we step into
  1246. 35:37something bigger more so like business
  1247. 35:39development personal development and
  1248. 35:40then from there maybe you can even get
  1249. 35:42even bigger like dude eventually I want
  1250. 35:43to maybe one day be in a movie you know
  1251. 35:45what I I mean like I think if you keep
  1252. 35:47like opening that circle of like what
  1253. 35:49you can do that gives you the fire to
  1254. 35:50keep going or else you just kind of get
  1255. 35:52bored.
  1256. 35:53>> Yeah. And at what point did the
  1257. 35:56materialistic stuff get get boring for
  1258. 35:58you
  1259. 35:59>> pretty quickly? Cuz I never really liked
  1260. 36:00it in the first place. Like I I I get
  1261. 36:02people who love cars. Like I've had
  1262. 36:03mentors before that they love cars and
  1263. 36:05they have massive collections and like
  1264. 36:07they still love like that. That gives
  1265. 36:09them joy and I get that. Like that's
  1266. 36:11that's you. But for me, I've never
  1267. 36:12really had a knack for like cars are
  1268. 36:14cool, but like it doesn't really change
  1269. 36:16me that much. Watches are cool, but like
  1270. 36:18it it doesn't really change me that
  1271. 36:19much. Designer, like I think designer is
  1272. 36:21a waste, but it doesn't really change me
  1273. 36:23that much. So, I'm like off the bat it
  1274. 36:26wasn't that good. Like really like that
  1275. 36:27first like nice thing you get and after
  1276. 36:29that it's just diminishing returns.
  1277. 36:31>> Yeah. Yeah, for sure. um where would you
  1278. 36:34um if it's okay to ask like like
  1279. 36:37revenue-wise where are your businesses
  1280. 36:39kind of at at the moment and what do you
  1281. 36:41think are you like what what will you be
  1282. 36:43working towards for for Black Friday or
  1283. 36:44the end of 2025?
  1284. 36:46>> It's a good question. Yeah. And of
  1285. 36:47course uh good to answer it. Uh this
  1286. 36:49year we've been around 20 million. So
  1287. 36:50we're coasting around like 20 million a
  1288. 36:52year between everything. Um Black Friday
  1289. 36:55honestly bro even last year we made more
  1290. 36:58money on Labor Day sale than we did
  1291. 37:00Black Friday. I usually make more money
  1292. 37:02off these non-traditional seasonal sales
  1293. 37:04than I do on Black Friday because the
  1294. 37:05meta costs always go through the damn
  1295. 37:06roof. You know what I mean? Yeah. So, I
  1296. 37:08mean Black Friday this month like like
  1297. 37:10okay like Q4 last year like around like
  1298. 37:13that. I know December we did like I
  1299. 37:15think like 3 million in revenue or
  1300. 37:17something. So, we'll probably do around
  1301. 37:18the same this year. This year we do have
  1302. 37:20higher margins though cuz we have like
  1303. 37:21the subscription revenue coming in. So,
  1304. 37:23that's it's helped us a lot. But, yeah,
  1305. 37:25I would say probably around the same
  1306. 37:26like 2 3 million for for like that that
  1307. 37:29month. And then, dude, Black Friday
  1308. 37:30starts like
  1309. 37:32>> earlier every year.
  1310. 37:33>> Yeah. I have this theory that eventually
  1311. 37:35Black Friday is going to start January
  1312. 37:371st, bro. Some people even run uh like
  1313. 37:40Black Friday in March. Like they'll just
  1314. 37:41say like early Black Friday, super early
  1315. 37:43Black Friday. It's
  1316. 37:44>> crazy, bro.
  1317. 37:44>> It's kind of lost its like, you know,
  1318. 37:46pizzazz. But yeah, I mean, the seasonal
  1319. 37:48sales are great, but if anybody watching
  1320. 37:50this, if you have an ecom store, uh
  1321. 37:52unconventional seasonal sales will
  1322. 37:54always do better. So, a good example one
  1323. 37:56of my friends gave me who does private
  1324. 37:57equity in ecom is says told me that he
  1325. 38:00has like there was this one brand in the
  1326. 38:02portfolio that was selling like dog
  1327. 38:05chains like it was selling and the ICP
  1328. 38:06was mostly like postmilitary veterans
  1329. 38:08and whatnot and their best sale was in
  1330. 38:10Black Friday. It isn't any of these
  1331. 38:12sales. It's it's a D-Day remembrance
  1332. 38:14sale. So D-Day was like a famous uh
  1333. 38:16battle that happened in the US and it's
  1334. 38:18like a D-Day remembrance sale. two weeks
  1335. 38:20like half off everything and that sale
  1336. 38:22is that those two weeks are the highest
  1337. 38:24revenue two weeks they have for the
  1338. 38:26whole entire year. So stuff like that,
  1339. 38:28if you can find it for your brand, like
  1340. 38:29if you're selling a skinare product like
  1341. 38:31uh eczema awareness month, stuff like
  1342. 38:33that, dude, it prints, bro. It does so
  1343. 38:35well.
  1344. 38:37>> I like that. Uh and thank you for
  1345. 38:38sharing. I I always try, not always like
  1346. 38:42to the point in which I'm um
  1347. 38:44deliberately trying to do it, but I
  1348. 38:45always think are there ways in which you
  1349. 38:46can go against the grain. Do something a
  1350. 38:48bit different that other people aren't
  1351. 38:49doing. And I don't mean always trying to
  1352. 38:51do different for the sake of doing
  1353. 38:52different, but like where is there
  1354. 38:54opportunity that other people are just
  1355. 38:55not sleeping on it? cuz you know how
  1356. 38:57much people are just like sheep now you
  1357. 38:58know like everyone's doing this so I'm
  1358. 39:00going to do this everyone's doing that
  1359. 39:01so I'm going to so it's just like
  1360. 39:03>> not to try and be like an inventor of I
  1361. 39:05guess what I'm trying to say is I always
  1362. 39:07try to think a little bit outside the
  1363. 39:08box like where is their opportunity
  1364. 39:10where other people are just sleeping on
  1365. 39:11it and I I guess that's a perfect
  1366. 39:12example. Do any other things come to
  1367. 39:14mind aside from specific sales? Are
  1368. 39:16there a few things where you're like
  1369. 39:18this is a hot take and like no one's
  1370. 39:19even talking about it?
  1371. 39:20>> No. Yeah, there's there's there's a
  1372. 39:22couple. Right. So in ecom definitely
  1373. 39:24sales are at the top. Another one I
  1374. 39:26would say hot take that no one no one is
  1375. 39:29talking about
  1376. 39:31[snorts] like twist on like on
  1377. 39:33traditional ecom I would definitely say
  1378. 39:35oh okay this is like where I see the
  1379. 39:37space trending towards very very like
  1380. 39:40deep dive creative research and whatnot
  1381. 39:41and I'm still big on quantity over
  1382. 39:43quality I'll always be on big on
  1383. 39:44quantity over quality so like for
  1384. 39:46example when we talk to a lot of these
  1385. 39:47like students and people they're like oh
  1386. 39:49man why did the creative not work I
  1387. 39:50spent like 5 hours on the ICP research
  1388. 39:52and I built this whole document and I
  1389. 39:53reverse engineered with AI they did all
  1390. 39:55this work. I'm like, dude, like it that
  1391. 39:57doesn't like push a needle that much.
  1392. 39:58Like your your quantity again is is
  1393. 40:00everything. Like I said earlier, you're
  1394. 40:02winning Facebook. You're not winning the
  1395. 40:03customer. And I truly believe that. Like
  1396. 40:04Meta is going to pick who they want to
  1397. 40:06win. And if you can push out quantity
  1398. 40:09and good content, like content that
  1399. 40:10people would not scroll past if it was
  1400. 40:12not an ad, that's where Meta is going to
  1401. 40:15favor you and like kind of give you that
  1402. 40:16win. So, I'm big on that. And a lot of
  1403. 40:18people disagree. They're like, "No, you
  1404. 40:19have to do all this re research to win
  1405. 40:21over the customer." But it's like if
  1406. 40:23Meta wanted me to win, I would be
  1407. 40:25winning anyway, you know?
  1408. 40:26>> Yeah. I often say something similar. Um,
  1409. 40:31best not to make assumptions about
  1410. 40:32what's going to work. Just let the data
  1411. 40:34do the talking. Cuz I I mean, I normally
  1412. 40:36speak more so specific about Google.
  1413. 40:37Like, but in short, the market's going
  1414. 40:39to show you what the market wants. If
  1415. 40:41you want to launch a profitable
  1416. 40:42e-commerce business and start generating
  1417. 40:44real sales online, but you're stuck
  1418. 40:46trying to find winning products, set up
  1419. 40:48your ads, or even generate your first
  1420. 40:50few sales, I'm hosting a free live
  1421. 40:52training that shows you exactly how to
  1422. 40:53do it. You don't have to commit to
  1423. 40:55anything. Just show up live, take notes,
  1424. 40:58and walk away with a proven blueprint
  1425. 41:00that you can use immediately. I will
  1426. 41:02show you the exact system that I use to
  1427. 41:03help complete beginners with no prior
  1428. 41:05experience go from zero to 10K per month
  1429. 41:07with Google Ads drop shipping, often in
  1430. 41:1090 days or less. Like I mentioned
  1431. 41:12earlier, it's 100% free, but spots for
  1432. 41:14the live training are limited, okay?
  1433. 41:16Once they're gone, they're gone. So,
  1434. 41:18click the link in the video description,
  1435. 41:19save your seat now, and let's get you
  1436. 41:20one step closer to your first 10K month.
  1437. 41:23You can do as much ICP research as you
  1438. 41:25think and build out an ad that you're
  1439. 41:26like, "This one is going to be a
  1440. 41:27banger." And then it's the one that you
  1441. 41:28don't even have that much confidence in
  1442. 41:30that ends up taking off. It's just like,
  1443. 41:32you know, not always, but like a lot of
  1444. 41:33the time, I think the best thing to do
  1445. 41:35is just not make any assumptions and
  1446. 41:37assume you know what the market wants.
  1447. 41:39Do the research, understand your ICP,
  1448. 41:41but then you need to leave it to the
  1449. 41:42creatives cuz you'll soon find out
  1450. 41:44what's working you're not.
  1451. 41:45>> 100%. I mean, like when you make
  1452. 41:46datadriven decisions, you get
  1453. 41:48groundbreaking results. And that's like
  1454. 41:49the basis of like ecom scaling. Like, as
  1455. 41:52long as you can read data and you can
  1456. 41:54apply it, like you're going to do well.
  1457. 41:56You're going to do really well. And I
  1458. 41:57think a lot of people overlook that.
  1459. 41:58Like that's the first thing that we
  1460. 41:59teach people is like how do you read the
  1461. 42:01data? What does the data say? And how
  1462. 42:02can you apply it? Right? How do you not
  1463. 42:04get like too caught up in the data?
  1464. 42:06Because a lot of people get too caught
  1465. 42:07up where they're like my CPM increased
  1466. 42:09by 30% this week. I'm going to go like
  1467. 42:10everything's going to burn down. Like
  1468. 42:12okay, no, it's fine. You know, stuff
  1469. 42:15like that happens. Just keep doing, you
  1470. 42:16know, creatives, keep testing offers,
  1471. 42:18and you should be fine.
  1472. 42:19>> Yeah, definitely. And I think if that's
  1473. 42:21one thing I've one key thing I've taken
  1474. 42:23for this from this conversation, it's um
  1475. 42:26quantity and of course with that
  1476. 42:27iteration and just like always
  1477. 42:29understanding the data and your numbers
  1478. 42:30and what the next steps are. Um and most
  1479. 42:33certainly don't become complacent, you
  1480. 42:34know?
  1481. 42:35>> Yeah. I mean like I mean ecom like again
  1482. 42:37like it's just like like at least what
  1483. 42:38we see is a creative game, you know what
  1484. 42:39I mean? A lot of times it's creative cuz
  1485. 42:41you're putting out ads and you're
  1486. 42:43getting results and then from there you
  1487. 42:44make better ads and that's just really
  1488. 42:45it. eventually sometimes you have to
  1489. 42:47switch the funnel, tweak up stuff so the
  1490. 42:49scale doesn't go down, but that's
  1491. 42:51genuinely how it looks like. And like
  1492. 42:52obviously some brands are doing it at a
  1493. 42:53higher scale, some brands aren't. Um,
  1494. 42:55but as long as you follow that as your
  1495. 42:57baseline when building the business, it
  1496. 42:58gives you the ability to do other stuff,
  1497. 43:00right? So like for us right now, this
  1498. 43:02year it's been big on subscription. So
  1499. 43:04testing all these different subscription
  1500. 43:05styles like the primal queen style
  1501. 43:06that's like really good. uh the rise
  1502. 43:09model style where they do that like a
  1503. 43:10normal sub and save testing like
  1504. 43:12funnylish kind of styles as well like
  1505. 43:14more like OG neutral stuff. Um that was
  1506. 43:17like a big test that we did this this
  1507. 43:18year but that didn't take away from the
  1508. 43:21fact that we were still pushing out
  1509. 43:22creatives. We we were still pushing out
  1510. 43:24like unique offers, seasonal sales, like
  1511. 43:27that baseline stuff needs to stay there
  1512. 43:29in order for the business to stay
  1513. 43:30consistent.
  1514. 43:31>> For sure. I think um it's clear that you
  1515. 43:34have systems in place and well at least
  1516. 43:36from the way you talk it seems like
  1517. 43:38there's quite a lot of structure in your
  1518. 43:39businesses which I would imagine you
  1519. 43:41need to be if you're going to do you
  1520. 43:42know 20 mil a year collectively.
  1521. 43:44>> I think for a lot of people that's also
  1522. 43:46quite a difficult thing to do is to
  1523. 43:48systemize things is to bring in team
  1524. 43:50members is to know how and what to pay
  1525. 43:53people and where to where to get certain
  1526. 43:55talent from.
  1527. 43:57>> Like any advice on that on building
  1528. 43:59structures on building teams? Are there
  1529. 44:01any things that you've really been able
  1530. 44:02to dial in that have helped you with
  1531. 44:04that? Cuz I think where most people get
  1532. 44:06stuck, at least from from what I see,
  1533. 44:09>> start as like a you know, found a le
  1534. 44:10brand. They don't have much cash flow.
  1535. 44:12They start getting like a a VA, but then
  1536. 44:15and then maybe someone to do some some
  1537. 44:16creatives, but a lot of the time it just
  1538. 44:18seems to like stop there.
  1539. 44:19>> And I think that's why a lot of people
  1540. 44:21get stuck at that sort like 250, 300K a
  1541. 44:23month is they just
  1542. 44:25>> haven't built the team and and really
  1543. 44:26built the leverage. they're still
  1544. 44:28working many many hours a day, which I'm
  1545. 44:30sure you do as well, but like not
  1546. 44:31necessarily on the right things, you
  1547. 44:33know, because it's kind of like they're
  1548. 44:34doing too many things that are
  1549. 44:36ultimately preventing the the brand from
  1550. 44:37growing.
  1551. 44:38>> Like any advice on that on like how to
  1552. 44:40structure, how to build teams?
  1553. 44:42>> Yeah, I mean teams are huge, man. Like I
  1554. 44:43can talk about teams all day cuz it's
  1555. 44:45like the main thing that I focus on now.
  1556. 44:47I definitely think just to break it down
  1557. 44:48there's a couple like rules of thumbs,
  1558. 44:50right? Um when it comes like tedious
  1559. 44:52work, like VA level work, you got to
  1560. 44:54delegate that out as quick as possible.
  1561. 44:55Like it's VA VA vas are so accessible
  1562. 44:57nowadays. They're so cheap. You can
  1563. 44:59easily get them from Upwork or Fiverr or
  1564. 45:02uh you can even post on like X and like
  1565. 45:03VAS will come to you. So VAS are huge,
  1566. 45:05right? So that's going to be like
  1567. 45:06customer service is like easy. That's
  1568. 45:08the first one. Lowest hanging fruit. Get
  1569. 45:10customer service reps, get a customer
  1570. 45:12service manager and that's it. That that
  1571. 45:13whole part is done. And that can be run
  1572. 45:14off people from the Philippines. Like
  1573. 45:16you don't have to worry about that. It's
  1574. 45:18the marketing side of things where it
  1575. 45:19gets a little bit tricky, right? So like
  1576. 45:21marketing, you you need editors. Editors
  1577. 45:22are huge and you can easily find them on
  1578. 45:24X. So any creative role that we hire, we
  1579. 45:27leverage X a lot. Like we, you know, we
  1580. 45:29tweet on X. We have like uh accounts on
  1581. 45:32X that are just for marketing roles.
  1582. 45:33We'll tweet like looking for editor for
  1583. 45:35# haircare brand #editor. Let me know if
  1584. 45:37you're interested. We'll always get lead
  1585. 45:39flow from there. So that's been great.
  1586. 45:41Um
  1587. 45:43if we're looking at our overall
  1588. 45:44structure of it, like it's honestly not
  1589. 45:46as hard as people make it seem. Like at
  1590. 45:48the end of the day, you need your CS and
  1591. 45:50backend manage, which is like again like
  1592. 45:52the CS team. You need editors. you can
  1593. 45:54handle the creative strategist up until
  1594. 45:55like 12 million a year. I really think
  1595. 45:57that like I know guys that are doing
  1596. 45:58million a month and they're still the
  1597. 46:00ones coming up with the ads, but you
  1598. 46:01know, they're the best at research and
  1599. 46:03they know the brand really well. And
  1600. 46:05that alone is more than enough, bro.
  1601. 46:07Your back end is good. You have some
  1602. 46:08editors and then you have you're the one
  1603. 46:10handling the uh the creative strategy.
  1604. 46:12That's more than enough, bro. That max
  1605. 46:14will probably be like a five to six
  1606. 46:15person team including yourself and now
  1607. 46:17you're doing, you know, a million a
  1608. 46:18year. So, a million a month, sorry. So,
  1609. 46:20yeah, I think that's the best way of
  1610. 46:21looking about it. Now, I've had the
  1611. 46:23issue and a lot of people as well where
  1612. 46:25they overhire initially. That was like a
  1613. 46:27big issue for me starting out because I
  1614. 46:29was like, I'm the master delegator. Like
  1615. 46:31even my uh my my my lock screen, it says
  1616. 46:33less work, more profit. So, I'm big on
  1617. 46:35like overly delegating as much as
  1618. 46:37possible. And when I started ecom, like
  1619. 46:41I I remember I would hire like creative
  1620. 46:42strategists like on like so many
  1621. 46:44different creative strategists. I would
  1622. 46:45hire so many editors. I would hire like
  1623. 46:47head of CRO, fractional CFOs. And I'm
  1624. 46:51like, what am I doing, man? Cuz like
  1625. 46:52then you have this whole team and
  1626. 46:53everyone moves so slow. The more people
  1627. 46:55you have, the slower you move. So, we
  1628. 46:57kind of slashed a lot of people down. We
  1629. 46:59focus on the roles we really need. And I
  1630. 47:01mean, yeah, that's really it.
  1631. 47:03>> Yeah, I like that. Less work, more
  1632. 47:04profit. Super clean, minim minimalistic.
  1633. 47:07And uh I think it in many ways it makes
  1634. 47:10sense. And I think that's where a lot of
  1635. 47:11uh founders or you know business owners
  1636. 47:13go wrong is and [snorts] I've done it
  1637. 47:15myself fall into the trap of trying to
  1638. 47:17do everything and then essentially being
  1639. 47:19the bottleneck to scale because you
  1640. 47:21can't physically get stuff done quick
  1641. 47:23enough. And that's when a competitor
  1642. 47:25comes in and just blows straight past
  1643. 47:27you, you know. [snorts]
  1644. 47:28>> So I think it's just knowing how and
  1645. 47:29when to delegate. And like you say, I
  1646. 47:31guess it's um
  1647. 47:33>> it's simpler than what most people will
  1648. 47:35make out. But I think I just still think
  1649. 47:37for a lot of people it's just a
  1650. 47:39>> a diff like a difficult thing to do to
  1651. 47:41let go.
  1652. 47:42>> Yeah. I I think that that it definitely
  1653. 47:44is is difficult. But the thing with ecom
  1654. 47:47especially is like there's only a few
  1655. 47:48things that really drive your sales,
  1656. 47:50right? Like for example, if you have a
  1657. 47:51winning creative that hits, now you're
  1658. 47:52doing more sales. If you have um a
  1659. 47:54winning offer that hits, now you do more
  1660. 47:56sales. Like offer and creatives are
  1661. 47:57really the main driver. So you as a
  1662. 48:00founder if you can focus just on those
  1663. 48:02two things and everything else is being
  1664. 48:04done by somebody else that's way that's
  1665. 48:06that's worth it that's a good deal you
  1666. 48:07know so like the the the found I know a
  1667. 48:10lot of founders that they already know
  1668. 48:11like get the editors get the CS
  1669. 48:12strategist or sorry get the editors get
  1670. 48:14like the the back end like the customer
  1671. 48:16service but if founders start using like
  1672. 48:18creative strategist they start trying to
  1673. 48:19go for like head of growth they start
  1674. 48:21like these more unique hires they'll
  1675. 48:23find themselves like eventually making
  1676. 48:25more money you know what I mean if you
  1677. 48:27get too unfocused from like again your
  1678. 48:29offer and your creatives, then you end
  1679. 48:31up like being stagnant, you know?
  1680. 48:33>> Yeah, it makes total sense. Makes total
  1681. 48:35sense. I think it's um it's a skill in
  1682. 48:37itself, but something that has to be
  1683. 48:39done if you really want to grow to the
  1684. 48:40next level. You know, there's only so
  1685. 48:42many hours in the day and uh you can
  1686. 48:44only diversify yourself across so many
  1687. 48:46different roles and do them to a high
  1688. 48:47level.
  1689. 48:48>> So, I guess it's just knowing when to
  1690. 48:50>> find that hire and also like you said,
  1691. 48:52not getting too carried away with it
  1692. 48:53where you overhire as well. So just hire
  1693. 48:55um one one thing I like to do and maybe
  1694. 48:57you do something similar. I don't have
  1695. 48:59like an exact road map but I always try
  1696. 49:01to make time to reflect like what what
  1697. 49:03are the biggest levers right now that I
  1698. 49:05can pull and which things should I
  1699. 49:07definitely be focusing on and then what
  1700. 49:09are the other things that are actually
  1701. 49:10taking up a bit of time that I can find
  1702. 49:12someone else to do. You know
  1703. 49:14>> that's my main job. Yeah. I mean
  1704. 49:15honestly like that's like majority of my
  1705. 49:17work is like going through data like
  1706. 49:19like sitting down and be like okay
  1707. 49:20reflecting on like what can we do going
  1708. 49:22through the data and like I'll always
  1709. 49:23come up with these ideas throughout the
  1710. 49:24day but then I'll write down an idea and
  1711. 49:27I'll I'll kind of validate it with the
  1712. 49:28data and see like okay does that
  1713. 49:29actually line up like if I like for
  1714. 49:31example I have this really good offer
  1715. 49:32that I want us to test but then I look
  1716. 49:34at the data for this brand and I'm like
  1717. 49:35oh well our our CVR and AOV is like
  1718. 49:38industry high but like our CTR is is ass
  1719. 49:42okay I need to focus on creative not
  1720. 49:43offer so yeah I Data is huge. I think
  1721. 49:45that's the biggest thing that we've been
  1722. 49:46talking about today is like data because
  1723. 49:48it is literally everything. Like if you
  1724. 49:49can again simply read the data and apply
  1725. 49:51it properly, you will beat everybody.
  1726. 49:54Cuz it's so it's so ironic that all
  1727. 49:56these people, a majority of people doing
  1728. 49:57ecom, they don't know how to read data.
  1729. 49:59They don't understand it. They they just
  1730. 50:01kind of throw up creatives and it works.
  1731. 50:03Sometimes it doesn't and that's really
  1732. 50:04it. And that's only going to get you so
  1733. 50:06far.
  1734. 50:06>> Yeah. Fortunately, uh I spent four years
  1735. 50:09working as an engineer. So numbers
  1736. 50:11numbers I know. One of the things I know
  1737. 50:13which is why I got into ecom so late cuz
  1738. 50:15I spent too many years doing other
  1739. 50:17things. Um, but I completely agree like
  1740. 50:19like we've said data and and the truth
  1741. 50:21is can always be found in the numbers,
  1742. 50:22you know, when you're making time to to
  1743. 50:25do this as an exercise like you say when
  1744. 50:26you're analyzing data when you're making
  1745. 50:28decisions.
  1746. 50:29>> Um, aside from of course like the meta
  1747. 50:31ad account and I and I assume your
  1748. 50:32profit and loss, are there any other
  1749. 50:34data points that you're looking at and
  1750. 50:35how do you uh view the different sources
  1751. 50:37of data to make decisions?
  1752. 50:39>> That's really good. So in terms of like
  1753. 50:41the the first thing I look at is like
  1754. 50:42the performance of the business. So
  1755. 50:44that's like the meta ad account, the
  1756. 50:45triple whale bottom line and all that.
  1757. 50:47And then I quickly go into looking at
  1758. 50:48like what is the team doing, right?
  1759. 50:50That's a big one cuz again like I'm not
  1760. 50:51the one actually making the creatives or
  1761. 50:52launching anything. I'm kind of at the
  1762. 50:54top of the food chain there. So we have
  1763. 50:56like we do a lot of stuff on notion. So
  1764. 50:58I go to notion. I see okay how many
  1765. 51:00campaigns did we launch last week? What
  1766. 51:02campaigns did we launch? What ones did
  1767. 51:04well? Which ones didn't? What offers did
  1768. 51:06we test? Like I'm looking at the output.
  1769. 51:07you have to look at the output or tech
  1770. 51:09technically input like you have to look
  1771. 51:10at the input what what are you putting
  1772. 51:12in to get out and from there I can see
  1773. 51:15okay if we didn't test enough or we
  1774. 51:16tested too much like where to kind of
  1775. 51:18change the like the the team but a lot
  1776. 51:20of what I do is really just like seeing
  1777. 51:23what we're doing seeing what's working
  1778. 51:24seeing what isn't and then getting on a
  1779. 51:26call with the team and talking to the
  1780. 51:27team and telling them okay focus more on
  1781. 51:28this focus more on that to some extent
  1782. 51:30and Richard Bmpson said this best he
  1783. 51:31goes I'm like a consultant for my own
  1784. 51:33businesses and that's kind of what it
  1785. 51:34comes to when you've delegated as much
  1786. 51:36as you can and you've like done a good
  1787. 51:38job at it. You end up kind of becoming a
  1788. 51:40consultant for your own business if that
  1789. 51:42makes sense.
  1790. 51:42>> Yeah, makes total sense. Would you say
  1791. 51:44that's like a lot of what your
  1792. 51:45day-to-day is now or are you still
  1793. 51:47working on it? Is it just more so like
  1794. 51:48consulting the team and reviewing?
  1795. 51:49>> Yeah, I think the day-to-day is
  1796. 51:51messaging a lot. So, a lot of people
  1797. 51:52getting back to people. Like for
  1798. 51:53example, I track my working hours a lot.
  1799. 51:55I'm very intentional on like what I do
  1800. 51:57when I get on my laptop, right? So, like
  1801. 51:59every single minute is being tracked,
  1802. 52:01right? I'm very like autistic about
  1803. 52:02that. So, track everything. And uh we
  1804. 52:06typically I do spend a lot of time
  1805. 52:08messaging, right? Like sometimes I can
  1806. 52:10literally just load up WhatsApp, Slack,
  1807. 52:12um Telegram. I load up some of these
  1808. 52:13channels and I can just send out
  1809. 52:15messages for like four or five hours
  1810. 52:16like without break. Like when I wake up,
  1811. 52:18that's always the first thing I do for
  1812. 52:19like an hour to two hours is just
  1813. 52:21message everyone back, get back to
  1814. 52:22everybody cuz there's always so many
  1815. 52:23moving things.
  1816. 52:25>> Um then I usually get into like TDL
  1817. 52:27stuff. So to like to-do list, like basic
  1818. 52:28stuff, okay, like what do I have to do
  1819. 52:30today? Okay, I have to send a loom on
  1820. 52:32like this stuff to break it down to this
  1821. 52:34employee. And like a lot of it is
  1822. 52:35literally just communicating the right
  1823. 52:37things, right? And then the best my
  1824. 52:39favorite thing to do which is the most
  1825. 52:40important is go through the data like I
  1826. 52:42mentioned. So like seeing what's
  1827. 52:43working, what isn't, um how can we
  1828. 52:44expand looking at competitor data as
  1829. 52:46well. A lot of it is data, bro. That's
  1830. 52:48like really where like that's like the
  1831. 52:49magic wand of it all. And I mean like we
  1832. 52:52have all these other projects we do too
  1833. 52:53like like I was telling you before like
  1834. 52:54tellahalth as well. So we have like the
  1835. 52:56tellah health B2B company. We have our
  1836. 52:58own tellah health brands. like all that
  1837. 52:59stuff I'm really trying to work on
  1838. 53:00because eventually I want to get out of
  1839. 53:02ecom eventually you know I want to sell
  1840. 53:04our brands get out of our brands and
  1841. 53:05just focus on our tellah health brands
  1842. 53:07because that's where I see the future of
  1843. 53:09ecom going and I think that that's going
  1844. 53:11to be like the biggest money maker
  1845. 53:12>> yeah could you tell me a bit more about
  1846. 53:14that like telly health like what it is
  1847. 53:16how it works and what what you're
  1848. 53:17working towards
  1849. 53:18>> yeah so tellalth is just a part of ecom
  1850. 53:19right so a lot of people know like him
  1851. 53:21and hers right with like the doctor
  1852. 53:22backend it's like you're just selling
  1853. 53:24medicine so HIMS is a billion dollar
  1854. 53:26company everybody knows him
  1855. 53:28>> drop ships Bro, it's all drop ship from
  1856. 53:30the pharmacy. Like they don't actually
  1857. 53:32own like they don't make the medicine.
  1858. 53:33It's just a pharmacy. They're just drop
  1859. 53:34shipping. So when you look at like these
  1860. 53:37type of businesses, it's again it's
  1861. 53:38ecom, it's the same distribution channel
  1862. 53:40being like Meta and all this stuff. It's
  1863. 53:42just a little bit of a different
  1864. 53:43backend, right? So when you get an ad
  1865. 53:45for HIMS and you go to HIMS or Bluetooth
  1866. 53:46or whatever like large known tele health
  1867. 53:48business that people know, you go to
  1868. 53:50their website. It's a product page, very
  1869. 53:52simple stuff. And instead of it just
  1870. 53:54being like a Shopify checkout or a
  1871. 53:56checkout, you go through like an intake
  1872. 53:58form. So it's like they ask you
  1873. 53:59questions and whatnot after they get all
  1874. 54:01your data. You then then you check out.
  1875. 54:03It's just an extra step kind of like a
  1876. 54:04quiz funnel. And then from there the
  1877. 54:07order gets sent to like a pharmacy. The
  1878. 54:08pharmacy approves it and then ships it
  1879. 54:10out to the customer. So again, it's just
  1880. 54:11like drop shipping with the extra step
  1881. 54:13and you're selling medicine. The reason
  1882. 54:15I like this a lot is cuz medicine works,
  1883. 54:17bro. Like for example, if you're like
  1884. 54:19buying like JLPs, right? So JLP's like
  1885. 54:23uh Ozanic and all this stuff has become
  1886. 54:24very popular. It works very well, bro.
  1887. 54:26Like very well. But then you go to Tik
  1888. 54:28Tok shop and you see like these GLP
  1889. 54:29patches and these other products, those
  1890. 54:31don't work. The thing that works is the
  1891. 54:32medicine. And at the end of the day,
  1892. 54:34like the retention on medicine is insane
  1893. 54:36because people actually stick with it.
  1894. 54:38You know, you you can go to the extent
  1895. 54:39of even, you know, selling TRT online.
  1896. 54:41There's brands that, you know, sell TRT
  1897. 54:43that make millions a week with TRT. Like
  1898. 54:46not even a month, a week. So the the
  1899. 54:49industry is huge and the multiples are
  1900. 54:50great. I just think it's the future of
  1901. 54:52it and people are not going to the far
  1902. 54:54to the pharmacy as much, not going to
  1903. 54:55the doctor as much. It's all happening
  1904. 54:56online. So that's why I went into this
  1905. 54:58industry. We we purchased a B2B company
  1906. 55:00that is like the Shopify for tellahalth.
  1907. 55:02We haven't pushed it out. It's my first
  1908. 55:04time mentioning it. We haven't pushed it
  1909. 55:05out at all because I want my own
  1910. 55:06in-house brands to work and then we'll
  1911. 55:07push it out. But um yeah, I think this
  1912. 55:10is the future and eventually I want to
  1913. 55:11get out of ecom completely and just
  1914. 55:13focus on this and it's to me it's the
  1915. 55:15best.
  1916. 55:16>> Exciting, bro. So if I'm understanding
  1917. 55:17correctly then you you would um
  1918. 55:20essentially do the same thing drop ship
  1919. 55:22on behalf of pharmacy. You would create
  1920. 55:23like an agreement with the pharmacy have
  1921. 55:25your own branding. Is that how it works?
  1922. 55:26>> Yeah. Yeah. Yeah. So it's your own
  1923. 55:27branding. It's agreement with the
  1924. 55:28pharmacy. It it it's like the pharmacy
  1925. 55:30is like the manufacturer. That's the
  1926. 55:31thing. And there's like the doctor is in
  1927. 55:33between. Right. So again you have the
  1928. 55:35intake form. The customer goes to the
  1929. 55:36intake form. Once they uh they purchase
  1930. 55:39and they get approved and then the the
  1931. 55:40med is shipped right to them, right?
  1932. 55:42There's obviously like little extra
  1933. 55:44steps like for example there's what we
  1934. 55:46call a patient portal to instead of like
  1935. 55:47a customer service like email back and
  1936. 55:49forth the the patient actually has like
  1937. 55:51a custom portal where they can talk
  1938. 55:53directly to the doctor right so a lot of
  1939. 55:56like extra [ __ ] like that is like
  1940. 55:57obviously new but at the end of the day
  1941. 56:00if again if you can crack it to me it's
  1942. 56:02the best it's totally the best I think
  1943. 56:04you've you've done it again you've taken
  1944. 56:06like the the what everyone else is doing
  1945. 56:07with like Kalo data and supplements
  1946. 56:09flipped it on its head and like how can
  1947. 56:11I turn this into like a real longterm
  1948. 56:12brand. At least that's how it seems from
  1949. 56:14the way you're describing it.
  1950. 56:15>> 100%, dude. It's all longterm, right?
  1951. 56:17Because like when it comes to like the
  1952. 56:18medicine stuff, it's LTV based, right?
  1953. 56:20So, if a customer buys um you're not
  1954. 56:23going to make money for the first couple
  1955. 56:24months cuz the CSS are obviously high in
  1956. 56:26medical, but you'll make money year two,
  1957. 56:28year three. So, it's one of those things
  1958. 56:29where you just have to keep acquiring,
  1959. 56:30keep going, and then it'll work. But
  1960. 56:32eventually, we'll launch the B2B side.
  1961. 56:33We'll bring people to it. I mean, the
  1962. 56:35audience will definitely help with that.
  1963. 56:36Um, but I do think a lot of people
  1964. 56:38should get into the Tellah Health game,
  1965. 56:39look into getting into it because it's
  1966. 56:40it's it's very new. It's very growing.
  1967. 56:42>> Yeah. Amazing. Well, um I think that's
  1968. 56:45probably about it for today's
  1969. 56:47conversation. We've been talking for
  1970. 56:48around about an hour. Um any sort of
  1971. 56:51Well, first of all, I want to say thank
  1972. 56:52you for coming on. First of all, uh it's
  1973. 56:54been an absolute pleasure learning a bit
  1974. 56:55more about yourself, your experience,
  1975. 56:57and your businesses. And uh thank you
  1976. 56:59for sharing as well. Like I say, um not
  1977. 57:01to keep highlighting your age, but in my
  1978. 57:03eyes, cuz I'm getting I'm not getting
  1979. 57:04older, but I'm 29. So, everyone that's
  1980. 57:06younger than 29 is young to me now. So
  1981. 57:08to be 21 and to have done the things
  1982. 57:10you've done and continue growing in the
  1983. 57:12space and to hear the goals that you've
  1984. 57:14got, it's um always very uh inspiring
  1985. 57:16and also just great to hear um you know
  1986. 57:18your side of things and and what it is
  1987. 57:20you're working on. So thank you for
  1988. 57:21[clears throat] sharing that.
  1989. 57:22>> And um in terms of like today's podcast,
  1990. 57:25what we've spoken about um any closing
  1991. 57:28thoughts maybe or just to summarize some
  1992. 57:29some takehomes from the things that
  1993. 57:31we've spoken about?
  1994. 57:32>> Yeah, I think this was a pretty high
  1995. 57:33higher level podcast. So assuming most
  1996. 57:35of the people that got through the end
  1997. 57:36know about ecom already and stuff, I I
  1998. 57:38think the the basis of it is like just
  1999. 57:40don't over complicate it. The the issue
  2000. 57:42with education at the end of the day is
  2001. 57:44it does become constricting to where if
  2002. 57:47like and I've been in this boat before
  2003. 57:48where I'll watch too much content and
  2004. 57:50like have too many different like ways
  2005. 57:51of doing something and then I just get I
  2006. 57:54just slow down. I don't really focus
  2007. 57:56that much because it's just so many
  2008. 57:57things going on in my head. I think when
  2009. 57:59people watch this type of content, take
  2010. 58:00it with a grain of salt because what
  2011. 58:02might work for you is different from us.
  2012. 58:04like I cannot count the amount of times
  2013. 58:05I've met somebody who scaled a product
  2014. 58:07with a different method or a different
  2015. 58:08way um versus what I preach and what I
  2016. 58:11teach. So I think at the end of the day,
  2017. 58:13take it with a grain of salt. Try it
  2018. 58:15out. Try out some of our methods. If it
  2019. 58:16doesn't work, pivot, you know what I
  2020. 58:18mean? Like
  2021. 58:19>> everyone's different and everyone has
  2022. 58:20their own way of getting to riches. So
  2023. 58:22yeah,
  2024. 58:22>> I think that's a really important note
  2025. 58:24actually just to add a little bit of
  2026. 58:26context there because
  2027. 58:27>> we're always just speaking from
  2028. 58:28experience and that's the only thing we
  2029. 58:30can do, right? is speak about what has
  2030. 58:31worked for us and the other people that
  2031. 58:33we've worked with. Uh I may have
  2032. 58:34slightly different experience to you but
  2033. 58:36we align on many things which is like
  2034. 58:38branding building equity building
  2035. 58:39something longterm. So at least we have
  2036. 58:41that that we can kind of share on but
  2037. 58:43even still from different perspectives
  2038. 58:44uh perspectives you're talking about
  2039. 58:46meta creative testing pushing to product
  2040. 58:48pages I'm talking about Google high
  2041. 58:50ticket using listicles and advertorials.
  2042. 58:52So like we all have our own way of doing
  2043. 58:53things and like you say there's not only
  2044. 58:55one way to do things. So, I think that's
  2045. 58:57a great note to end on like uh take it
  2046. 59:00with a pinch of salt. Take it with a
  2047. 59:01grain of salt. Like do your own
  2048. 59:02research, test and find what works for
  2049. 59:04you.
  2050. 59:04>> 100%, man. 100%.
  2051. 59:06>> Well, Samir, thank you very much for
  2052. 59:07coming on. It's been an absolute
  2053. 59:08pleasure. I really appreciate your time.
  2054. 59:10>> Yeah. Thank you, man. It's been great.

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