How This 21 Year Old Dropshipper Makes $20M/Year With 5 Ecom Brands | Saamir Mithwani | Ep.39 — Transcript
Full transcript
- 0:00A really good ecom brand is just a
- 0:02creative powerhouse. I'm a big believer
- 0:04that quantity beats quality any time of
- 0:06day. If we don't test 30 creatives per
- 0:08day, then we're dying. Something's going
- 0:09wrong. Samir Mithwani has been
- 0:11everywhere online this year. He is a Gen
- 0:13Z entrepreneur who has built
- 0:15multi-million dollar ecom brands before
- 0:17even turning 22. He's one of many
- 0:19proving how drop shipping lets anyone
- 0:22open a store for a dollar and take a
- 0:24real shot at life-changing money. In
- 0:26this episode, he broke down product
- 0:28hunting, testing, [music]
- 0:29data, and most importantly, mindset. And
- 0:32it was kind of wild hearing someone this
- 0:33age explain everything so [music]
- 0:35simply. If your offer is the only reason
- 0:38why people are buying, then that's not a
- 0:39good product timing. When we're doing a
- 0:41product test, because I know a lot of
- 0:42people are watching this, we're probably
- 0:43like in the testing phase. What you need
- 0:44to do is
- 0:46you could [music] legitimately start a
- 0:48store, build it up, like 2 years from
- 0:49now, legitimately have a figure exit.
- 0:51This is the future. Take it with a grain
- 0:52of salt. Try it out. Try out some of our
- 0:54methods. If it doesn't work, pivot.
- 0:56Everyone's different and everyone has
- 0:57their own way of getting to riches.
- 1:00>> Welcome back to another episode of the
- 1:01Theo Clark podcast, where I interview
- 1:03e-commerce entrepreneurs. Today's
- 1:04podcast is sponsored by Commer
- 1:06Fulfillment, your trusted fulfillment
- 1:07partner. And today, I have the pleasure
- 1:09of speaking with Samir Mithwani. Samir,
- 1:12how's it going, brother?
- 1:13>> Good, man. How you doing?
- 1:14>> Yeah, good. Thank you for coming. It's a
- 1:16pleasure to have you here on the pod. I
- 1:17know you landed in Dubai 2 days ago, so
- 1:19you jumped straight in, but how you
- 1:20finding everything so far?
- 1:21>> It's good, man. Dubai is the best place
- 1:23ever, bro. Like I would say if I didn't
- 1:24live in Miami, I' i'd be here. I'd
- 1:26definitely be here. Yeah,
- 1:27>> for sure. It's definitely a great
- 1:29environment and you know, you're
- 1:30connected with a lot of guys out here, a
- 1:32lot of great guys in ecom and other
- 1:34industries. So, it's just a fantastic
- 1:35place to meet like-minded people and uh
- 1:38I'm pleased that we got the opportunity
- 1:39to run the pod.
- 1:40>> Dude, likewise. Thank you for having me
- 1:41on, bro.
- 1:42>> Yeah. So, tell uh me maybe just a little
- 1:45bit about yourself, Sam. I know. You got
- 1:46a few different brands going on. Um
- 1:48there's a lot of few things in the
- 1:50pipeline. You've also got Brandify,
- 1:51which is your coaching program. Maybe
- 1:53just for myself and everyone watching,
- 1:54you could just give us a brief summary
- 1:56of like the different brands that you're
- 1:58working on and kind of where your main
- 1:59focus is.
- 2:00>> For sure, man. For sure. So, yeah, we
- 2:01have our portfolio of ecom brands. We
- 2:03have uh like five brands in there, but
- 2:04three of them are like the main revenue
- 2:06drivers, different niches, so like
- 2:08cosmetic, uh supplements, you know,
- 2:10perfumes, like we we kind of do it all.
- 2:13And they all started with drop shipping.
- 2:14So, like we kind of have that playbook
- 2:16that we've been doing for a while. You
- 2:17start with drop shipping, if it does
- 2:18well, you get US inventory, you build
- 2:20the brand, and you kind of scale it. And
- 2:21that's kind of our playbook, bro. It's
- 2:23really simple. And then yeah, branded
- 2:24five is a coaching program where we
- 2:25teach people how to do what we do. And
- 2:27then then we have some other new
- 2:29businesses we're starting like
- 2:30tellahalth and whatnot. But yeah, it's
- 2:32very similar playbook. It it all kind of
- 2:33comes down to like, okay, if you can
- 2:35sell a product online, like how much
- 2:37farther can you go? Can you build a
- 2:38brand out of it? Can you get recurring
- 2:39customers? Like what can you do, right?
- 2:41And that's kind of what we teach.
- 2:43>> Yeah. You know, it is simple, but it
- 2:46isn't to someone that's starting from
- 2:47scratch. But like you say, you have the
- 2:49playbook. And when you have that
- 2:50playbook and you know what all the
- 2:51moving pieces are and the variables and
- 2:53what are the biggest levers to pull, it
- 2:54does all just kind of come together. I
- 2:56mean I know you speak about it a lot
- 2:58like you just said like identifying a
- 3:00product, bringing it to market, branding
- 3:02it, uh getting inventory in the US. So
- 3:04like could you maybe just break down
- 3:06those steps to someone who uh wants to
- 3:08get into ecom but they don't know any
- 3:09difference to like
- 3:10>> the other side of drop shipping where
- 3:12people are purely just drop shipping or
- 3:14finding products from ad library or KO
- 3:16data cuz what you do um if you would
- 3:17agree is slightly different, right? Mhm.
- 3:19100%. I think it comes down to mindset,
- 3:21right? So like for example, when
- 3:22somebody tests a product and it's doing
- 3:24good, they're thinking, okay, how much
- 3:26can I how much money can I make out of
- 3:27this? How much can I scale it? Whereas
- 3:28like for me, if I see a product is doing
- 3:30well, it's like, okay, that's just
- 3:31validation that I can build something
- 3:32real out of this, you know? So I think
- 3:34that the start is very similar to like
- 3:36both mindsets of like, okay, you find
- 3:38products online either through Amazon,
- 3:40Tik Tok shop, you find stuff that has
- 3:42potential to sell and you you test it.
- 3:44you just, you know, you put it up, you
- 3:45see what the data looks like. You see if
- 3:47it's getting purchases, and then from
- 3:48there, that's at least for us, that's
- 3:50like that main switch is, okay, now
- 3:51let's let's put our own branding to it.
- 3:52Let's see what the unique angles are.
- 3:54Let's let's put that into the branding.
- 3:56Let's actually make something real
- 3:57versus somebody who's like, okay, how
- 3:59how much can I push this meta ad
- 4:00campaign to? You know what I mean? So, a
- 4:02lot of it is just mindset, like actually
- 4:04trying to build something. For sure. And
- 4:06when you do identify a product and bring
- 4:08it to market, you said about kind of
- 4:10testing different angles. I know you're
- 4:11quite big on AI and you've mentioned
- 4:13some different tools that you're using
- 4:14as well. I don't know if this is
- 4:16outdated content that I saw, but I think
- 4:18you said you're testing around about 30
- 4:19creatives a day. Is that for like one of
- 4:21the brands or all of them?
- 4:22>> It's all the brands. Yeah. Yeah. So,
- 4:23like we have a a baseline. If we don't
- 4:25test 30 creatives per day, then like
- 4:27we're dying. Like something's going
- 4:28wrong, right? And AI has been a huge
- 4:30help for that, bro. Like AI UGC, AI for
- 4:33making statics, AI's for like coming up
- 4:35with like the ICP and like market
- 4:36research has just been like monumentally
- 4:38important.
- 4:39>> Yeah, for sure. So, how are you
- 4:40leveraging some of them tools then? I
- 4:41mean, I know you mentioned four copy and
- 4:43four things like that. Are there any
- 4:44specific tools that you would recommend?
- 4:46>> Yeah, for sure, man. I think a good one
- 4:48is a and we're not affiliated with any
- 4:50of these tools, by the way. I don't have
- 4:51any affiliate links or anything. So, Arc
- 4:53Ads has been great for AI Creator. Like,
- 4:54we've actually I I honestly think we've
- 4:56brought in over at this point now like 8
- 4:58to10 million in revenue from Arc Ads
- 5:00videos. And that's like a majority of
- 5:02this year. Like, we pushed so many of
- 5:03them out. Arc ads has been great. Um,
- 5:06when it comes to like market research, a
- 5:08good one that we've been using is Gigab
- 5:09Brain. A lot of people don't know about
- 5:10Gigabrain, but I love the name. It's
- 5:13like a it basically scouts like Reddit
- 5:15threads on your on like your ICP. Like
- 5:17for example, if I'm selling like uh like
- 5:20a hair loss product, I go to like uh
- 5:22Gigabrain. I'm like, "Okay, tell me
- 5:24about like this issue and why people are
- 5:26buying it." And then you might find like
- 5:27a specific uh lingo that customers are
- 5:29using. You put that in the ad. But those
- 5:31two alone are really good. like you use
- 5:32Gigab brand for research and then you do
- 5:34uh uh arc ads for the actual creator.
- 5:38Scripting wise, we've honestly still
- 5:39kept it in house. Like I think when you
- 5:41use AI for scripting, it doesn't turn
- 5:43out too well. Turns out like a bot kind
- 5:45of. But just those two, those two alone
- 5:48now you have a whole creative team, you
- 5:50know what I mean? Like you just save so
- 5:51much time and money.
- 5:52>> I'll check out Gigab Brain cuz Reddit is
- 5:54just like a gold mine for ICP research.
- 5:56Like I love using that. Uh so I'll
- 5:58definitely check that out. Um, and when
- 6:00you're testing sort of 30 creatives a
- 6:01day, I think you've mentioned as well
- 6:03like these days it's not about um, so
- 6:05much what you're doing in the meta ad
- 6:06account. It's more about what the
- 6:07creative doing and how it performs. So
- 6:09when you're bringing these uh, tests to
- 6:11market,
- 6:12>> what is the approach there? Is it just
- 6:14to see what's working and then scale it
- 6:16or how do you scale it?
- 6:17>> Mhm. Yeah. So it comes down to
- 6:20what are the progressive results, right?
- 6:22So I'm big on this is a great question
- 6:24by the way. I'm big on progressively
- 6:26testing. That means that like if if I'm
- 6:28[snorts] testing a product, I'm doing
- 6:29two campaigns a day for like a week or
- 6:32two weeks, right? And a big reason for
- 6:33that is I'm a true believer that you
- 6:35don't win the customer, you win Meta.
- 6:37Like I I truly think that at the end of
- 6:39the day, if you launched an ad that was
- 6:41just like a static ad, it was let's say
- 6:43like a black background that says buy
- 6:44it, buy one get one free. And Meta likes
- 6:46that ad for some reason, they're going
- 6:48to push it out and you're going to get
- 6:49like a $5 CPA. Like that's up to Meta.
- 6:51So the good way to kind of win over Meta
- 6:53is show it that you're constantly
- 6:54trying. That's why instead of just
- 6:56pushing everything out at once, we
- 6:57progressively will put a uh two
- 6:59campaigns out a day. What that allows us
- 7:01to do as well is now we uh we can see
- 7:04data. We have data slowly coming in and
- 7:06then from the data if we see okay this
- 7:08creative is doing well. Let's make
- 7:09different iterations of this or try it
- 7:11in a different format. That's how you
- 7:13get like those quick wins and then
- 7:14eventually now you're scaling.
- 7:16>> Got it. So it's not a case of just uh
- 7:18increasing budgets.
- 7:19>> Never budgets like most people think.
- 7:22Okay. So it's it's more so iterating the
- 7:24existing creatives and I guess that's
- 7:25only got even easier with AI. So I guess
- 7:28if you pair those two things like a good
- 7:29solid uh meta scaling strategy and
- 7:32constant creative iteration leveraging
- 7:34AI you can move very quickly. I mean
- 7:36what are maybe some of the fastest uh
- 7:38growing stores you've seen like or even
- 7:39in your own experience ones that that
- 7:41you've maybe maybe been able to grow.
- 7:42Are there any that have come through in
- 7:44like a real short amount of time?
- 7:45>> Yeah, so for on my part we've had uh
- 7:47stores grow super fast. I mean, when we
- 7:49started our men's wellness brand about
- 7:51it's been like 2 years now since we've
- 7:54had that brand. Like, dude, the second
- 7:55month we're doing like 500K a month. And
- 7:57we haven't like we haven't gone under
- 7:59500K a month since the start of the
- 8:01business. So, like that was very quick.
- 8:03It was very quick scaling. And one of
- 8:04the top videos for that uh that brand
- 8:06was Arc Ads video, like Arcads Creator,
- 8:08which is really cool. Um, even off the
- 8:10perfume, like I've sold I've made
- 8:11millions off Pheromone perfume, which is
- 8:13very popular product in the ecom market.
- 8:15And I I I first started selling Fairone
- 8:18Perfume. It was back in like 2021. I had
- 8:22a store with my ex actually. I had a had
- 8:24a [laughter] drop shipping store with my
- 8:25ex. Don't recommend it to anybody that's
- 8:27thinking about doing the business with
- 8:29their partner. It doesn't work well. But
- 8:30uh yeah, I mean I've made millions off
- 8:32that product and it scales very fast. We
- 8:34actually have had like crazy student
- 8:35wins as well. I had a student um hit
- 8:38100K a day. His third month of doing
- 8:40ecom and like I'm like that. I was like,
- 8:43"Okay, are you doing is it legal?" like,
- 8:44wait, wait, wait. That's that's more
- 8:46than what we preach, right? That's
- 8:47that's crazy. Um, but yeah, I mean, at
- 8:49the end of the day, it's like if if Meta
- 8:51is giving you good results, you can just
- 8:53scale up. I think a lot of people don't
- 8:54realize that, you know, if you're
- 8:55constantly putting creatives into the ad
- 8:57account, you have a good offer with good
- 8:59break even CPAs, you can just keep
- 9:01scaling. Like, you know what I mean?
- 9:02Especially if you add some sort of like
- 9:03subscribe and save and stuff like that,
- 9:05now you're stacking recurring revenue.
- 9:07You can grow a really, really big
- 9:08business very fast.
- 9:10>> Yeah. And so, so why those particular
- 9:14brands that you currently own? Did did
- 9:16something in particular make you want to
- 9:17go into that niche, into that industry?
- 9:19Was it just market fit and you tested it
- 9:21and it was working or is there something
- 9:22about, you know, um supplements or
- 9:25perfumes that made you want to look into
- 9:27it further and start there?
- 9:28>> I like to look at products like it's
- 9:30just numbers to me, right? And the thing
- 9:32is like good products will have good
- 9:34data, but at the end of the day, the
- 9:35most important thing is timing, right?
- 9:37If somebody can't, the reason I'm open
- 9:38about like, oh, we we we sold the
- 9:40pheromone perfumes. I know some people
- 9:41watching this might be like, oh, let me
- 9:43go try and sell pheromone perfumes. You
- 9:44kind of missed the boat, buddy, right?
- 9:46Cuz the timing is very important. I
- 9:48think like good products do come and go,
- 9:49but it's the timing that you need to get
- 9:51down, right? So, when we started in
- 9:52Men's Wellness, we one of our SKs was
- 9:54Sheilleit initially, and we got into
- 9:56Sheilleit way before a lot of other
- 9:57people, right? And we actually did that
- 9:59from going to China, and my supplier
- 10:01showed me some of the products, one of
- 10:03them being Shilleit, and we started it.
- 10:04That's why I'm going to China in two
- 10:05days again so I can get the next shield
- 10:07legit. But um timing is huge, right? So
- 10:09I I think a lot of people don't realize
- 10:10that when they go to like Cal Data for
- 10:12example and they try and rip like the
- 10:13first product off the the top of the
- 10:15leaderboard and they think, "Okay, if
- 10:17it's working for these people, it should
- 10:18work for me." You miss the timing, bro.
- 10:20You know what I mean? If you can get the
- 10:22timing down, that's where real money is
- 10:24made.
- 10:25>> And when you're selling a particular
- 10:28product, um how do you know when to
- 10:32pivot or if you need to pivot?
- 10:33>> Mhm. That's a good question. So, if
- 10:35we've tested, let's say, like over 30
- 10:37creatives, 30 to 40 creatives, and we,
- 10:40you know, we've done what we can, like
- 10:43at the end of the day, it's very like
- 10:44eyeballing. I wish I had I used to have
- 10:46a more direct answer like, okay, after
- 10:48this much in spend, we have the 150 in
- 10:50the red rule that we used to preach as
- 10:51well where it's like when you're 150 in
- 10:53the red, then you can stop. But I I my
- 10:56thing is if a product is breaking even,
- 10:58I'm going to keep testing it
- 10:59progressively until it until it
- 11:01completely dies out and I'm like $150 to
- 11:02$200 in the red. But until that point,
- 11:05I'm going to keep testing creatives to
- 11:06make it work cuz I can't count the
- 11:07amount of times where something doesn't
- 11:09work initially, but then you keep going
- 11:11and then it starts to work and then it
- 11:12becomes a big brand.
- 11:13>> Yeah. And what I like most about is I'm
- 11:15the same. I'm happy if I start at break
- 11:18even, I'm more than happy like just I'm
- 11:20going to keep running it because I'm
- 11:21collecting more data and I'm going to
- 11:22find out what works. Mhm.
- 11:23>> The other thing as well is I think
- 11:26I in many ways I like the friction at
- 11:28the start especially cuz all I think is
- 11:30okay how many other people are going to
- 11:31not push through this and give up here.
- 11:33So I I kind of I kind of welcome the
- 11:36challenge normally when I'm when I'm
- 11:37bringing a new product to market if
- 11:38there's a bit of initial friction. Like
- 11:39to me sometimes I think that's a good
- 11:41sign like I'll break through it you
- 11:42know.
- 11:43>> Yeah 100%. I think that the thing with
- 11:45ecom, like if we're talking about like
- 11:46testing products, a lot of people don't
- 11:48realize, but some people just do get
- 11:50lucky. And I think like when people look
- 11:52at some of these case studies of people
- 11:53like testing a product, three rows on
- 11:55the first day, scale to the moon, they
- 11:56don't realize that like that's not like
- 11:58how it is for everybody, you know? Like
- 11:59I've gotten lucky sometimes and
- 12:00sometimes I haven't. There's been times
- 12:02before where like I've tested a product,
- 12:03it doesn't work. I go to some ecom
- 12:05event, I meet a guy and he's like, "Oh,
- 12:06I'm running this product." I'm like,
- 12:08"What the hell? I tested that [ __ ] It
- 12:09didn't work for me." Yeah. And he's
- 12:10doing like 2 million a month with it.
- 12:11And I'm like, "God damn it." That
- 12:13happens. You know, I think at the end of
- 12:14the day, if you're universally
- 12:16controlling, you can only control the
- 12:17input, right? So, if you're universally
- 12:19testing a lot of creatives, you you have
- 12:21a good offer, you have good break even
- 12:22CPA, like you have the basics down, then
- 12:24you're doing what you can, you know?
- 12:26>> Yeah. Are you would you say those are
- 12:28all the levers and the variables that
- 12:30you you should try and control
- 12:31initially? Because of course, like you
- 12:33say,
- 12:33>> there could be someone else that's doing
- 12:35the same thing, but
- 12:36>> they've been able to crack it. maybe
- 12:38because of timing, maybe because of
- 12:39other external variables, different
- 12:41market, different ads, different
- 12:43creatives. Um, but would you say it's
- 12:45those few that you need to kind of
- 12:46control initially to get something off
- 12:48the ground?
- 12:48>> I completely agree. So, if I had to
- 12:50break it down, the top of the
- 12:51leaderboard is going to be product and
- 12:52timing, right? That's obviously at the
- 12:53top. Under that, it would be creative
- 12:56for me. So, a lot of people are
- 12:57subjective to where they'll put offer
- 12:59above creative. Now, my thing is if your
- 13:01offer is the only reason why people are
- 13:03buying, then that's not a good product
- 13:05timing, right? Like I've seen people go
- 13:07into markets with these crazy offers
- 13:08like buy two get 30 free and like this
- 13:10crazy stuff and I'm like [clears throat]
- 13:12dude that you just you're just selling
- 13:13to a too warm of an audience to scale
- 13:15you know. So again product timing at the
- 13:17top under that we're looking at creative
- 13:19so like that's like mostly creative
- 13:21volume rather than quality. I I'm a big
- 13:23believer that quantity beats quality any
- 13:25time of day. So just quantity of
- 13:27creative and then under that obviously
- 13:28is going to be offer.
- 13:30>> Yeah. I guess if you're so focused on
- 13:31the offer as well, um someone else can
- 13:34just kind of out compete you on price,
- 13:36right?
- 13:36>> Yeah. Or or the offer that they're
- 13:38running. And
- 13:40>> how else can you prevent that? I know
- 13:41you're a big um advocate of branding and
- 13:44of course, like you said, taking custom
- 13:45stock into the US. Um is that the best
- 13:47way to sort of get yourself out of this
- 13:49pricing war and differentiate yourself
- 13:51from other drop shippers?
- 13:52>> Great question. The best way to beat
- 13:53this pricing war is this perception,
- 13:55right? like how you have to create like
- 13:57a a congruent perception around your
- 14:00product test and your brand to where
- 14:01people feel like this is the one I need.
- 14:04So this is why we mainly operate in
- 14:05supplements cuz it's way easier to do
- 14:07this in supplements. But let's say you
- 14:08are selling like a weight loss pill like
- 14:10some basic weight loss pill and in all
- 14:13your ads it has congruent like you've
- 14:15edited the branding on the creative
- 14:17right on the caption it's the branding.
- 14:18When they go to the website it isn't
- 14:19just like weight loss pill it's like ex
- 14:22weight loss pill. So it's a little bit
- 14:23of congruent branding. you edit the
- 14:25stock on there, you edit like a photo on
- 14:27the stock or like your branding on the
- 14:28stock. If you're congruently branding it
- 14:30properly and you created this
- 14:31perception, then it's it's going to
- 14:33work. And a big part of that as well is
- 14:35speaking to the right ICP. So, for
- 14:37example, when a lot of people sell a
- 14:38weight loss pill, they'll be like lose
- 14:40weight, you know, but
- 14:42>> a lot of people that take weight loss
- 14:43pills, they kind of just want to reduce
- 14:44their blood blood sugar levels or they
- 14:46might have other external things they're
- 14:47trying to solve. If you can speak to
- 14:49that issue to them and add your branding
- 14:51on top of it, that's how you win the
- 14:52sale. You know, attention e-commerce
- 14:54sellers. If high shipping costs, slow
- 14:56delivery times, and customer complaints
- 14:58are eating into your margins, then you
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- 15:38overpriced fulfillment partners, it's
- 15:40time to upgrade. Head to commer.co or
- 15:42click the link in the video description
- 15:43to get your free quote and find out how
- 15:45much you could be saving.
- 15:47>> Yeah. No, I really like that. And uh I
- 15:49was hoping you might say something
- 15:50similar because I've always said well
- 15:52what I like to uh the approach I like to
- 15:54take is when building a brand to try and
- 15:55become like a micro authority within
- 15:57that niche like find find the
- 15:59opportunity leverage the ICP or multiple
- 16:02ICPs and then have consistency
- 16:03throughout the funnel like what you said
- 16:05from the ad uh to the landing page to
- 16:07the product itself and if you add
- 16:09branding you add even more perceived
- 16:11value right so then you can justify a
- 16:13higher price point um and I think that's
- 16:15how you at least in my opinion and like
- 16:17what you've separate yourself from
- 16:19people that are selling at a lower price
- 16:21because as you all know a lot of the
- 16:22time people will sell and you provide an
- 16:25example in your uh one of your videos I
- 16:27watched people will sell the same
- 16:29product that other people can buy on
- 16:30Amazon but if you brand it correctly and
- 16:32you know how to speak to your ICP people
- 16:34are willing to pay more for the brand
- 16:36and accept a longer shipping time
- 16:38because it's coming from China as
- 16:39opposed to locally um for the same
- 16:41product
- 16:41>> 100% 100% yeah I think if people like
- 16:43feel like they're spoken to they'll buy
- 16:45100 like that that's just like the the
- 16:46big thing Right. It is a double-edged
- 16:48sword though cuz I've seen people get
- 16:50into it where they're overdoing the
- 16:51research and they narrow down way too
- 16:53much and then when they narrow down way
- 16:55too much then they're they're not like
- 16:58they're not spreading wide enough. So I
- 16:59think at the end of the day when when
- 17:02we're doing a product test because a lot
- 17:03of people are watching this are probably
- 17:04like in the testing phase cuz that's
- 17:06when they consume the most content like
- 17:08how do I get out of the testing phase?
- 17:10>> I I think what you need to do is you you
- 17:12need to kind of have best of both
- 17:13worlds. So like you you do test like
- 17:15deeply like in terms of like okay I'm
- 17:16speaking to this person I'm going to hit
- 17:18this specific angle but you also go to
- 17:20you go a little bit broader so you try
- 17:21other stuff like statics that are more
- 17:23broad and stuff like that definitely is
- 17:25like the best balance in my opinion.
- 17:27>> Yeah definitely. Um you mentioned when
- 17:30you're doing your ICP research and I
- 17:32assume you use this like Gigab brain and
- 17:34similar to build out your customer
- 17:35profiles and then start deciding what
- 17:37angles to test.
- 17:38>> Um
- 17:39>> what would what does that process
- 17:41actually look like then? Like let's say
- 17:42you found a product. Let's say you've
- 17:43done your ICP research, you're building
- 17:44out your creatives. Would you then
- 17:46create dedicated landers for specific
- 17:48ICPs or like how would you kind of set
- 17:51up that structure?
- 17:52>> It's always a great question. It's
- 17:53always on a creative level first. So, we
- 17:54don't touch the landing pages or add
- 17:56listicles or any stuff like that until
- 17:58we've validated it on a creative level.
- 18:00So, let's say we're doing some research.
- 18:02Let's say we go to Amazon for like a uh
- 18:04a men's wellness gummy and we see that
- 18:05the biggest reason people are buying it
- 18:07is because of like bad libido. So, like
- 18:09libido is a big issue for the ICP. Then
- 18:11we'll try like libido based angles um
- 18:14that are like I'm big on cold versus
- 18:16warm. So we'll try libido based angles
- 18:18but we'll try some of them that are cold
- 18:19that are like a good example would be
- 18:21like okay if you can't uh this might get
- 18:24I don't want I want to get the podcast
- 18:25banned cuz it's libido but like if you
- 18:27can't if you can't [laughter] get hard
- 18:28in the bedroom this is this is what you
- 18:30need right that's more cold but then a
- 18:31warmer thing would be something along
- 18:33the lines of like if you've tried this
- 18:35this and this and you still can't try
- 18:37this. So we'll always try warm versus
- 18:39cold when we're doing angle testing. All
- 18:41right. That's the one thing no one talks
- 18:42about cuz that that to me is so
- 18:44important because like if you're selling
- 18:45to a warmer audience, you have to change
- 18:47all your lingo to to being like more
- 18:49like us versus them. That type of stuff
- 18:52versus if it's colder, you can go more
- 18:54top of funnel, more education based.
- 18:56>> Yeah. I think that's a really good uh
- 18:58way to put it. Cold versus warm. And
- 19:01I'll relate it back to I guess why I
- 19:03personally quite like Google is because
- 19:04that's where people are going when
- 19:05they're ready to buy something or you
- 19:08can target the exact search term that
- 19:09they're looking for. So if someone's
- 19:11looking for how to solve problem X, you
- 19:14can target that specific keyword and
- 19:15send send them to a dedicated lander
- 19:18listical advertorial to further educate
- 19:20them on the exact thing that they're
- 19:21looking for and then send them to the
- 19:22page. So
- 19:24>> I think it's the exact same as what
- 19:25you're saying in terms of testing cold
- 19:27versus warm. But with meta, you have
- 19:30less control over uh who's going to see
- 19:32the creative. Yeah.
- 19:33>> As opposed to Google. But I do the exact
- 19:35same thing but just on a different
- 19:37platform.
- 19:37>> Yeah. It's smart. You have to you have
- 19:38to speak to the customer, you know,
- 19:40that's the main thing.
- 19:41>> Amazing. [snorts]
- 19:42Okay. So, we talked quite a bit about
- 19:44like identifying products, how you've
- 19:45then tested products and brought them to
- 19:47market and where you're seeing some
- 19:49success at the moment with your brands.
- 19:51Um I guess once you're past like the
- 19:53testing phase, um how do you diversify
- 19:57um your brand to really turn it into
- 19:59something that's here to stay?
- 20:01>> Because you've got if you're using meta
- 20:03ads and you're testing different
- 20:04creatives, that's of course a great
- 20:05place to start. build that initial
- 20:06revenue, start building momentum, but
- 20:09>> aside from just branding and getting
- 20:11stock of the product, like how do you
- 20:14really secure it into something
- 20:15long-term and build brand equity? Yeah,
- 20:18I think it comes down to a couple
- 20:20things, right? So, a really good ecom
- 20:22brand is just a creative powerhouse,
- 20:24right? Like if you look at companies
- 20:26like Rise that are like billion-dollar
- 20:27companies, like the amount of content
- 20:28and creatives are putting out, like
- 20:30that's the whole business, right? So,
- 20:32>> creative is a big one. So yeah,
- 20:34definitely building out good creative
- 20:35systems. Your creators, although I love
- 20:37AI UGC, your creators are the bloodline
- 20:40of the business. So getting good getting
- 20:42good creators, putting them on retainer,
- 20:44doing partnership ads with them, having
- 20:46them post, like that kind of system of
- 20:48like creators putting out content,
- 20:49that's like your digital footprint for
- 20:51the brand. So that's the first like
- 20:53lowest hanging fruit you need to do.
- 20:55Then from there, you're already like
- 20:57like putting out progressive like
- 20:59creative launches. Your your media
- 21:00buying should be pretty like basic. Like
- 21:02that's not a big thing, but it comes
- 21:04down to like seasonal sales and
- 21:06consistent offer tests, right? So the
- 21:07first one is the creatives. You get
- 21:08that, you got creatives going, that's
- 21:10fine. Then you want to start like
- 21:11putting out a lot of seasonal sales. You
- 21:12want to start putting out different
- 21:13offer tests, trying different bundles,
- 21:15doing different stuff on like the
- 21:17landing page side of things, right? So
- 21:18once you have like a consistent workflow
- 21:20of that, that's like the second lowest
- 21:21hanging fruit. And then the third
- 21:23honestly is like how how do we just like
- 21:26always taking swings, right? Like in
- 21:27ecom, when I look at one of my brands,
- 21:30I'll put it like this. When I look at
- 21:31one of my brands, I know we're losing
- 21:32when we're not testing, right? So, if I
- 21:34don't see us testing like new offers,
- 21:36new creatives, new things, subscription
- 21:37funnels, this that, then I know shit's
- 21:39not going well. So, when you're always
- 21:41testing new things, example, being like
- 21:43subscription funnels and whatnot, that's
- 21:45how you you have to continuously keep
- 21:46like driving the boat, right? And that's
- 21:48really it. I mean, once you if you keep
- 21:50adding stuff on top of it, you'll end up
- 21:52looking back and being like, damn, I
- 21:53ended up just building like a really
- 21:54good business, like a really good brand.
- 21:56A lot of it just kind of happens in the
- 21:57moment.
- 21:59Where do you think most bands go wrong
- 22:00then? Do you think it's just comp um
- 22:02they get complacent? They they they feel
- 22:04like it's going well and instead of
- 22:06doubling down and continuing to test,
- 22:08they take their foot off the gas or what
- 22:10in your experience and what do you think
- 22:12it is?
- 22:12>> That's definitely a huge issue is
- 22:13complacency. I think a lot of people do
- 22:15get complacent. And then the bigger one
- 22:17is like I don't think people actually
- 22:18look into their data as much as they
- 22:20should be, right? Because a lot of
- 22:21people will get complacent and like
- 22:23stuff isn't working and they're like,
- 22:24"Okay, let me just throw out more
- 22:25creatives." Well, but if you look at
- 22:27your ad account, buddy, your CTR is not
- 22:29that bad. It's not your creative, it's
- 22:30probably your AOV. Maybe new competition
- 22:32came up and now, you know, they've
- 22:33undercut you on price. Now you have to
- 22:35find something else out. So, a lot of it
- 22:37does kind of come down to that. The good
- 22:39thing about ecom, it's it's a game of
- 22:40numbers, right? And all your numbers are
- 22:42right there in front of you. So, it's
- 22:44very easy for you to be able to just
- 22:46look at your data and be like, "Okay,
- 22:47what do I need to improve or what has
- 22:49changed over the last couple months that
- 22:51is not allowing me to scale?" Right? And
- 22:53nowadays with AI too, you plug in your
- 22:55numbers in AI, it will straight up just
- 22:56tell you, bro. Like I'm waiting for the
- 22:59day that somebody makes an AI to where
- 23:00you can just plug it into your ad
- 23:02account and it'll just tell you exactly
- 23:03what to do. But
- 23:04>> yeah,
- 23:05>> that would be very cool.
- 23:06>> I think it's probably coming at some
- 23:07point.
- 23:07>> Triple Well might throw it onto their
- 23:09platform or something.
- 23:10>> Yeah,
- 23:11>> they kind of tried it with MOI. I don't
- 23:13know if you've seen that, but it sucks,
- 23:15bro. Yeah, it's horrible. Yeah,
- 23:17>> there are a few different plugins and
- 23:19different like dedicated AI tools for
- 23:21Google. I don't know about Meta, but
- 23:23like you said, the triple well tried
- 23:24one. I think it will come. And I think
- 23:25that's the way that Meta and Google are
- 23:27kind of taking things anyway with like
- 23:28their
- 23:30>> AI um implementations, things that
- 23:32they're adding in at like campaign level
- 23:34and stuff like that. So, it probably
- 23:35will go that way. Um but then you always
- 23:37have to wonder if you're trusting a tool
- 23:38that's been created by the person that
- 23:40you're paying, i.e. meta, to run the
- 23:41ads, then
- 23:43>> I don't know. I guess that maybe it's
- 23:45just more of a conspiracy, but like you
- 23:47know it does it actually have your best
- 23:49interest or is it to squeeze more money
- 23:51out of you as an advertiser?
- 23:52>> Yeah, it's a good point because whenever
- 23:53I talk to like a meta rep that gives us
- 23:55uh suggestions, it's always [ __ ]
- 23:57bro. They're always it's like they're
- 23:59always to spend more and I'm like,
- 24:00"Yeah, of course you're going to say
- 24:01that." And I actually validated that
- 24:03theory because I I found out that most
- 24:05of these meta reps they hire or even Tik
- 24:07Tok's reps as well, they're they're ex
- 24:10sales reps. So they were sales reps for
- 24:12another company and they just told them,
- 24:13"Okay, you're going to sell our clients
- 24:14to spend more basically." So
- 24:16>> yeah, it's just a game we play.
- 24:18>> I think Google will do the same. You
- 24:20know, someone will be like, "Oh, I
- 24:21hopped on with a rep and they told me to
- 24:22do this, this, and that. Should I do
- 24:23it?" I'm like, "No, probably not." Like
- 24:25I would I wouldn't do any of those
- 24:26things, you know. Um, but yeah, I'm sure
- 24:29someone will create some kind of AI tool
- 24:31soon to make it much easier. But one
- 24:33thing I always say to align with what
- 24:34you're saying is like the truth can
- 24:35always be found in the data. And if you
- 24:37understand the different data points and
- 24:38where to leverage them, like you
- 24:40mentioned them like conversion rate,
- 24:41AOV, you know, cost per click, even just
- 24:43these three, like if you know what your
- 24:45average order value is and your
- 24:46conversion rate and your cost per click,
- 24:47you can kind of work backwards or
- 24:48determine what needs to be improved
- 24:50>> 100%.
- 24:51>> You know, so it's just like
- 24:52understanding the different data points,
- 24:54leveraging what needs to be leveraged
- 24:55and as you scale, one other thing might
- 24:57come out of alignment that didn't need
- 24:59fixing before, but at scale it uncovers
- 25:01uh inefficiency and more issues. So I
- 25:03think it is whether it's in the ad
- 25:06account or looking at the business it's
- 25:07just constant iteration isn't it of
- 25:09getting better and making things better.
- 25:11>> Um you did touch on like briefly the the
- 25:14word list of calls and advertorials. Do
- 25:16you test that much or do you prefer just
- 25:17sending straight to to product page?
- 25:19>> I don't test them that much to be
- 25:20honest. Like we we're not like too
- 25:23focused on that cuz I haven't seen it do
- 25:24a huge difference.
- 25:26um when when we have like higher AOV
- 25:28offers like bundles we're testing then
- 25:30we'll put up a listical but most of the
- 25:32time it's just straight to product page
- 25:33and whenever we want to make a change to
- 25:35the product page it's usually macro
- 25:36changes like offer or like we're trying
- 25:39like a new product for example but we'll
- 25:41never kind of do like these like micro
- 25:43bundling CRO hacks where like you change
- 25:45one or two things it just it never
- 25:47really makes a big difference.
- 25:48>> Yeah, for sure. And I think well
- 25:50actually saying that you probably get a
- 25:51ton of like site visitors and volume on
- 25:53on your stores anyway based on the
- 25:54numbers you're doing but for that kind
- 25:56of stuff you need huge amounts of volume
- 25:58to really see it right.
- 25:59>> Yeah 100%.
- 26:01>> Okay interesting. I know um some people
- 26:03are really big on advertorials some just
- 26:05say like what you just said we get the
- 26:07same result for going straight to the
- 26:09product page. Um but do you iterate the
- 26:11product page more so to speak to the
- 26:12ICP? I know you said you start at a
- 26:14creative level, but would you still
- 26:16modify the uh product page to be in
- 26:18alignment with what you're seeing in the
- 26:19ad or do you just have like one like a
- 26:21bit a bit I'm not too focused on product
- 26:22page and I think the main reason for
- 26:24that is like we've realized that a lot
- 26:26of the people that are going to buy
- 26:27they're going to buy before they even
- 26:28get to the product page. Like we've
- 26:29noticed like if you look at heat maps,
- 26:31if you really like nerd out on the data,
- 26:32you'll see that like the people that are
- 26:34buying like a lot of the customer
- 26:36journeys is like they'll see the ad,
- 26:37they'll go to the product page, they
- 26:38quickly will hop off and they'll see the
- 26:40ad again, see again, and eventually they
- 26:41go to the product page and within like a
- 26:43couple seconds they've bought. They they
- 26:45really don't spend that much time on,
- 26:46you know, looking through it, scrolling
- 26:48like we it's very rare for someone to do
- 26:50that. So our thing was like everything
- 26:52is done on the creative level and if we
- 26:53can just nail that down on the offer
- 26:55side of things is only only thing that
- 26:57matters on the product page then it's
- 26:58fine. That's the game we play.
- 26:59>> Yeah.
- 27:00>> I think it's worth noting bro that
- 27:01you're 21 and I just think it's amazing
- 27:03the amount of uh like where you're at
- 27:05with your brands and and your businesses
- 27:07just based on I I guess uh not to say
- 27:10how young you are. Not saying 21 is
- 27:12super young but like in the grand scheme
- 27:13of things still very young. So like you
- 27:15know congrats for what you have
- 27:16achieved. It's pretty cool. When did you
- 27:17actually first start ecom then? Uh, I
- 27:20really got into the game when I was like
- 27:2215, I'd say. Like 15, 16. I mean, I
- 27:24didn't really start making good money
- 27:26with ecom until like 17 and then we we
- 27:29started killing it at 18. Like 18 was
- 27:30like Yeah. And then from there, the rest
- 27:32is history.
- 27:33>> Yeah. There's a like what's um because
- 27:35you're you're living in Miami currently.
- 27:36Has that always been the case?
- 27:37>> Yeah. Yeah, I know. I've lived in Tampa.
- 27:38So, I grew up in Tampa, which is like
- 27:40close to Miami. That's where my family's
- 27:41from. We we grew up middle class, like
- 27:43you know, normal family out in Florida.
- 27:46And uh yeah, I mean Miami is 3 hours
- 27:48away from Tampa. That's why I'm in Miami
- 27:50so I can always go back to Tampa, see
- 27:51the family. It's it's pretty nice.
- 27:53>> Yeah. Yeah. And uh I think there's quite
- 27:55a lot um of ecom going on in Miami,
- 27:57right? Like I see I see quite a bit
- 27:58online, but I don't really know too many
- 28:00people from that space.
- 28:01>> Yeah. I mean it's it's got its own
- 28:02little bubble. It's got its own bubble.
- 28:04I think like there's there's definitely
- 28:05like you like ecom is split into two.
- 28:07You have people who've built like real
- 28:08brands that are like kind of they've
- 28:10built brands. They don't even touch drop
- 28:12shipping. They don't even know about
- 28:13drop shipping. They're so focused on
- 28:14like building like the best product. And
- 28:15you have the people who are, you know, a
- 28:17little bit like doing drop shipping and
- 28:18then they kind of they're into their ad
- 28:20account metrics and all that. And my
- 28:21thing is like I want to be in between
- 28:22both because that's where all the money
- 28:23is made.
- 28:24>> But yeah, Miami's got some really good
- 28:26ecom guys. They're just more so on that
- 28:28side.
- 28:29>> Yeah. Yeah. Nice. Yeah. I guess I don't
- 28:31interact too much with that side of the
- 28:32world. I'm not huge on like Twitter and
- 28:34stuff and I I um I think I've seen a few
- 28:37YouTube videos from from guys in Miami
- 28:38putting out some content, but um yeah,
- 28:41it's interesting. I know Dubai is
- 28:43definitely becoming a bit of a a hot
- 28:44spot as well.
- 28:45>> Oh, Dubai's a lot of great guys out
- 28:47here. I think there's more people in
- 28:48Dubai than Miami, hands down.
- 28:49>> Yeah. Yeah, it definitely feels that
- 28:51way. It's not until you get everyone
- 28:52together in a room, you're like,
- 28:53actually, there's a lot of guys here
- 28:54doing really good things in in ecom, you
- 28:56know, and good people as well. So, yeah,
- 28:58I really enjoy that side of things.
- 29:00>> Um, you mentioned like obviously you
- 29:02want to be in the middle of drop
- 29:03shipping and and and branding, and I
- 29:04think it's kind of the best of both,
- 29:06right? because you have the
- 29:07>> low risk, high reward of never having to
- 29:09take on stock initially unless you
- 29:10decide to actually brand the products
- 29:12and and get the stock to the US. But
- 29:14like you say, I think that's that's
- 29:15where the money is, right? Like starting
- 29:16low cost, transitioning into branding,
- 29:19building equity, scaling, and then
- 29:20ultimately exiting. I mean, have you um
- 29:23I I don't know, but I'm sure you have.
- 29:24Have you exited brands in the past then?
- 29:26>> Yeah, we we we've done like a decent six
- 29:28figure exit. I mean, nothing too crazy.
- 29:29Um we're working on a big exit right
- 29:32now. Um, and exiting is it's it's a game
- 29:35of its own, you know, but we always
- 29:36preach build from day like build for
- 29:38exit from day one because after we did
- 29:40our first exit and it was it was a
- 29:41pretty decent amount. Uh, we learned
- 29:43that like okay, there's so many other
- 29:45things that we can do right when we
- 29:46start our next kind of like batch of
- 29:48brands, right? Um, like having better
- 29:51books, um, focusing more on like cuz a
- 29:54lot of people will just look at their
- 29:55triple oil and be like this is the
- 29:56ultimate source of like financial truth.
- 29:58It's not like your real margin comes
- 30:00when you look at like the bottom of your
- 30:01Google Sheets or bottom of your
- 30:03QuickBooks. So, focusing on increasing
- 30:04that number. Um, better team structure,
- 30:07better or charts, better Slack channels,
- 30:09like all this stuff that we didn't
- 30:10really do. We're doing it way better
- 30:12now. But yeah, I think having a exit is
- 30:14one of the best things that's ever
- 30:15happened to me because it just realized
- 30:17I've realized that there's so much more
- 30:18money to be made if I did things
- 30:20properly, if that makes sense.
- 30:22>> Yeah, 100%. like truly understanding
- 30:23your bottom line profits and stuff like
- 30:25that cuz that's all that someone's well
- 30:26not all they're going to look at but
- 30:27it's the first thing a potential
- 30:29purchase is going to look at right like
- 30:30what's the bottom line how much is this
- 30:32business actually making and then I
- 30:34guess like you say past that point the
- 30:35actual um structure of what they're
- 30:37buying and how organized it is and how
- 30:39dependent it is on certain people or not
- 30:41>> I guess yeah if you can dial in on all
- 30:43of those things um would you say that's
- 30:45what really contributes towards one
- 30:47purchase appeal from a prospective buyer
- 30:49but also the valuation
- 30:52>> I I I think it definitely does. Yeah. I
- 30:53think like if cuz here's the thing, like
- 30:55most of the evaluations you get, people
- 30:57end up like when they go through due
- 30:59diligence and whatnot, they always slash
- 31:00it down, right? So by having all these
- 31:02things in place, the buyer can't really
- 31:05slash you down that much, right? So like
- 31:07for example, like when they start due
- 31:08diligence, they see, okay, well his his
- 31:10books line up to what he said. Okay,
- 31:11well his Slack channels are everything's
- 31:13perfect. Okay, this is fine.
- 31:14Everything's like org chart,
- 31:15everything's done. They're like, oh
- 31:17[ __ ] okay, maybe we do have to pay full
- 31:18price for this, right? cuz like every
- 31:20single time because we we've done we've
- 31:22had LOIs for our our current portfolio
- 31:24now too and I'm I'm seeing this trend as
- 31:26well. Every single time you go through
- 31:27like the whole buying process, they
- 31:29always slash it down. They'll find as
- 31:31many things as they can to slash it
- 31:32down. So the less of that, the better.
- 31:35Like you said, it's a game in itself and
- 31:37you can really get like screwed over if
- 31:39you don't know how to deal with these
- 31:41things and like actually get, you know,
- 31:43uh not necessarily legal advice, but
- 31:45someone on your side who knows what
- 31:46they're doing. They can kind of help you
- 31:48with those negotiations and agreements
- 31:49because it's a lot of delaying and
- 31:51contracts and I've heard stories from
- 31:53other people who have exited um ecom
- 31:55stores or agencies and it's not often
- 31:57plain sailing like not past the point of
- 31:59the sale. a lot of the time there's
- 32:01still responsibilities and uh clauses on
- 32:04your payouts and all this kind of stuff.
- 32:05So it's like I guess even from uh the
- 32:08seller side you need to make sure that
- 32:10the person who's buying it is also going
- 32:12to actually put in the work and maintain
- 32:13the brand cuz there are instances where
- 32:15uh maybe you'll you know more than me
- 32:17but uh there might be a clause to say
- 32:19you have to you know continue to coach
- 32:21and consult us for the next 12 months
- 32:23and we'll pay you out X amount provided
- 32:25revenue stays above Y. But like that's
- 32:27also dependent on them the the buyer
- 32:29putting the work in. Right. So you're
- 32:31also taking somewhat of a risk there.
- 32:33>> 100% 100%. Yeah. all they they always
- 32:35tie up cash and like these stupid deals,
- 32:37bro. Like it's it's just how it goes.
- 32:39>> Yeah. I guess it's part of the game.
- 32:41Like you say, if if you want the exit,
- 32:42you got to got to play the game and go.
- 32:44>> You got you got to play the game. And
- 32:45it's always worth it, too, because like
- 32:46if you do a good exit, I mean, that's
- 32:47cash right in the bank. You know what I
- 32:48mean? Like if you like a lot of people
- 32:49don't realize, but like you can
- 32:51legitimately start a store, build it up,
- 32:52and like a year and a half, two years
- 32:54from now, legitimately have a eight
- 32:55figure exit. Yeah.
- 32:56>> And that's like, you know, have close to
- 32:58eight figures just in the bank account
- 32:59like sitting. And that's like that's the
- 33:01best, right? Like postexit lifestyle.
- 33:02Like that's what you want, you Yeah. So,
- 33:05aside from obviously uh building up cash
- 33:07flow in ecom, what else do you like to
- 33:09do? Like what do you like to spend your
- 33:11money on? I know you travel a bit. You
- 33:12sometimes do some pretty cool trips with
- 33:14some of the other guys. Um but like what
- 33:16do you what do you do outside of work or
- 33:17or is that a big part of what you do?
- 33:19Like a lot of work.
- 33:20>> Yeah. Work work's everything. Like
- 33:22life's kind of driven by work. I think
- 33:23like if I didn't have work, I would just
- 33:24be kind of aimlessly floating around.
- 33:26But yeah, work work's a big one. We
- 33:28spend a lot of money on like the trips
- 33:30are fun like going out. I'm I'm not big
- 33:31on like um designer too much or like the
- 33:34that type of stuff or like uh like I
- 33:36I've I've had my fair share of spending
- 33:37money like going out clubbing and doing
- 33:39all that, but it's not as fun as it used
- 33:41to be. Um spent a lot of money on
- 33:43charity. Charity is a big one. We spent
- 33:44like
- 33:45>> We could talk about that. You put a
- 33:46YouTube video up recently. Not
- 33:48>> that was the best video. Yeah, that
- 33:49video was amazing. But yeah. Yeah,
- 33:51charity's huge for us. Like it was it's
- 33:52it's everything. I mean, to me it was
- 33:55like if I if I don't put money into like
- 33:57helping other people, then there's no
- 33:59point of like making money in the first
- 34:00place cuz all all the stuff gets mundane
- 34:02and boring. Like buying the watches, the
- 34:04nice cars, the trips to some extent, it
- 34:06all gets pretty boring. And there's like
- 34:07certain constants. So like for me,
- 34:09giving to family is a constant. I always
- 34:11will constantly feel good. And then
- 34:12charity as well is it's a huge constant
- 34:14like you feel great when you do it.
- 34:17>> How do you um continue to keep pushing
- 34:19forward? Um and I guess you kind of just
- 34:22answered it there. If the material
- 34:24things are boring and they get boring,
- 34:25you know, quite quickly and it more so
- 34:27becomes about what you can provide to
- 34:28other people, is that the thing that
- 34:30keeps you pushing forward? Is it is it
- 34:32about what you can do for others or do
- 34:34you see it more like a almost like a
- 34:36game where it's like well I know I can
- 34:38do more so I'm going to do more. It's
- 34:40the second one 100%. It's kind of like
- 34:41how far can we get? You know what I
- 34:43mean? And I think I've had this this
- 34:44thing this year where it was like there
- 34:45was certain points where I'm like
- 34:47>> I don't even feel like working, bro.
- 34:48like I' I've done so much and like and
- 34:50and the thing is it's like people will
- 34:51tell you like, "Oh man, you're killing
- 34:52it." You know, you don't have to keep
- 34:54going and it's like
- 34:56>> you kind of get bored. Stuff gets
- 34:57boring, right? It gets like a boredom
- 34:59complex. And anyone watching this, like
- 35:01trust me, like if you're in in the shoes
- 35:03of somebody, you know, making millions,
- 35:04you wake up and like the penthouse or
- 35:06wherever you're at and sometimes you
- 35:08just think, okay, I kind of have like
- 35:09the basics the basic material like
- 35:11lifestyle that people want. You have to
- 35:13find some sort of external motivation or
- 35:14discipline, right? And for me it was
- 35:16really much like okay how far can we
- 35:18take this thing you know what I mean
- 35:19like I've already kind of got this first
- 35:21half down and like I'm trying to step
- 35:23into like new business worlds like for
- 35:25example tellah health and stuff like
- 35:26that to where like I'm such a small fish
- 35:29that is very motivating so we can you
- 35:31know keep pushing keep going even on the
- 35:32content side like I I think I've done
- 35:34really well in the ecom uh content world
- 35:36so it's like how do we step into
- 35:37something bigger more so like business
- 35:39development personal development and
- 35:40then from there maybe you can even get
- 35:42even bigger like dude eventually I want
- 35:43to maybe one day be in a movie you know
- 35:45what I I mean like I think if you keep
- 35:47like opening that circle of like what
- 35:49you can do that gives you the fire to
- 35:50keep going or else you just kind of get
- 35:52bored.
- 35:53>> Yeah. And at what point did the
- 35:56materialistic stuff get get boring for
- 35:58you
- 35:59>> pretty quickly? Cuz I never really liked
- 36:00it in the first place. Like I I I get
- 36:02people who love cars. Like I've had
- 36:03mentors before that they love cars and
- 36:05they have massive collections and like
- 36:07they still love like that. That gives
- 36:09them joy and I get that. Like that's
- 36:11that's you. But for me, I've never
- 36:12really had a knack for like cars are
- 36:14cool, but like it doesn't really change
- 36:16me that much. Watches are cool, but like
- 36:18it it doesn't really change me that
- 36:19much. Designer, like I think designer is
- 36:21a waste, but it doesn't really change me
- 36:23that much. So, I'm like off the bat it
- 36:26wasn't that good. Like really like that
- 36:27first like nice thing you get and after
- 36:29that it's just diminishing returns.
- 36:31>> Yeah. Yeah, for sure. um where would you
- 36:34um if it's okay to ask like like
- 36:37revenue-wise where are your businesses
- 36:39kind of at at the moment and what do you
- 36:41think are you like what what will you be
- 36:43working towards for for Black Friday or
- 36:44the end of 2025?
- 36:46>> It's a good question. Yeah. And of
- 36:47course uh good to answer it. Uh this
- 36:49year we've been around 20 million. So
- 36:50we're coasting around like 20 million a
- 36:52year between everything. Um Black Friday
- 36:55honestly bro even last year we made more
- 36:58money on Labor Day sale than we did
- 37:00Black Friday. I usually make more money
- 37:02off these non-traditional seasonal sales
- 37:04than I do on Black Friday because the
- 37:05meta costs always go through the damn
- 37:06roof. You know what I mean? Yeah. So, I
- 37:08mean Black Friday this month like like
- 37:10okay like Q4 last year like around like
- 37:13that. I know December we did like I
- 37:15think like 3 million in revenue or
- 37:17something. So, we'll probably do around
- 37:18the same this year. This year we do have
- 37:20higher margins though cuz we have like
- 37:21the subscription revenue coming in. So,
- 37:23that's it's helped us a lot. But, yeah,
- 37:25I would say probably around the same
- 37:26like 2 3 million for for like that that
- 37:29month. And then, dude, Black Friday
- 37:30starts like
- 37:32>> earlier every year.
- 37:33>> Yeah. I have this theory that eventually
- 37:35Black Friday is going to start January
- 37:371st, bro. Some people even run uh like
- 37:40Black Friday in March. Like they'll just
- 37:41say like early Black Friday, super early
- 37:43Black Friday. It's
- 37:44>> crazy, bro.
- 37:44>> It's kind of lost its like, you know,
- 37:46pizzazz. But yeah, I mean, the seasonal
- 37:48sales are great, but if anybody watching
- 37:50this, if you have an ecom store, uh
- 37:52unconventional seasonal sales will
- 37:54always do better. So, a good example one
- 37:56of my friends gave me who does private
- 37:57equity in ecom is says told me that he
- 38:00has like there was this one brand in the
- 38:02portfolio that was selling like dog
- 38:05chains like it was selling and the ICP
- 38:06was mostly like postmilitary veterans
- 38:08and whatnot and their best sale was in
- 38:10Black Friday. It isn't any of these
- 38:12sales. It's it's a D-Day remembrance
- 38:14sale. So D-Day was like a famous uh
- 38:16battle that happened in the US and it's
- 38:18like a D-Day remembrance sale. two weeks
- 38:20like half off everything and that sale
- 38:22is that those two weeks are the highest
- 38:24revenue two weeks they have for the
- 38:26whole entire year. So stuff like that,
- 38:28if you can find it for your brand, like
- 38:29if you're selling a skinare product like
- 38:31uh eczema awareness month, stuff like
- 38:33that, dude, it prints, bro. It does so
- 38:35well.
- 38:37>> I like that. Uh and thank you for
- 38:38sharing. I I always try, not always like
- 38:42to the point in which I'm um
- 38:44deliberately trying to do it, but I
- 38:45always think are there ways in which you
- 38:46can go against the grain. Do something a
- 38:48bit different that other people aren't
- 38:49doing. And I don't mean always trying to
- 38:51do different for the sake of doing
- 38:52different, but like where is there
- 38:54opportunity that other people are just
- 38:55not sleeping on it? cuz you know how
- 38:57much people are just like sheep now you
- 38:58know like everyone's doing this so I'm
- 39:00going to do this everyone's doing that
- 39:01so I'm going to so it's just like
- 39:03>> not to try and be like an inventor of I
- 39:05guess what I'm trying to say is I always
- 39:07try to think a little bit outside the
- 39:08box like where is their opportunity
- 39:10where other people are just sleeping on
- 39:11it and I I guess that's a perfect
- 39:12example. Do any other things come to
- 39:14mind aside from specific sales? Are
- 39:16there a few things where you're like
- 39:18this is a hot take and like no one's
- 39:19even talking about it?
- 39:20>> No. Yeah, there's there's there's a
- 39:22couple. Right. So in ecom definitely
- 39:24sales are at the top. Another one I
- 39:26would say hot take that no one no one is
- 39:29talking about
- 39:31[snorts] like twist on like on
- 39:33traditional ecom I would definitely say
- 39:35oh okay this is like where I see the
- 39:37space trending towards very very like
- 39:40deep dive creative research and whatnot
- 39:41and I'm still big on quantity over
- 39:43quality I'll always be on big on
- 39:44quantity over quality so like for
- 39:46example when we talk to a lot of these
- 39:47like students and people they're like oh
- 39:49man why did the creative not work I
- 39:50spent like 5 hours on the ICP research
- 39:52and I built this whole document and I
- 39:53reverse engineered with AI they did all
- 39:55this work. I'm like, dude, like it that
- 39:57doesn't like push a needle that much.
- 39:58Like your your quantity again is is
- 40:00everything. Like I said earlier, you're
- 40:02winning Facebook. You're not winning the
- 40:03customer. And I truly believe that. Like
- 40:04Meta is going to pick who they want to
- 40:06win. And if you can push out quantity
- 40:09and good content, like content that
- 40:10people would not scroll past if it was
- 40:12not an ad, that's where Meta is going to
- 40:15favor you and like kind of give you that
- 40:16win. So, I'm big on that. And a lot of
- 40:18people disagree. They're like, "No, you
- 40:19have to do all this re research to win
- 40:21over the customer." But it's like if
- 40:23Meta wanted me to win, I would be
- 40:25winning anyway, you know?
- 40:26>> Yeah. I often say something similar. Um,
- 40:31best not to make assumptions about
- 40:32what's going to work. Just let the data
- 40:34do the talking. Cuz I I mean, I normally
- 40:36speak more so specific about Google.
- 40:37Like, but in short, the market's going
- 40:39to show you what the market wants. If
- 40:41you want to launch a profitable
- 40:42e-commerce business and start generating
- 40:44real sales online, but you're stuck
- 40:46trying to find winning products, set up
- 40:48your ads, or even generate your first
- 40:50few sales, I'm hosting a free live
- 40:52training that shows you exactly how to
- 40:53do it. You don't have to commit to
- 40:55anything. Just show up live, take notes,
- 40:58and walk away with a proven blueprint
- 41:00that you can use immediately. I will
- 41:02show you the exact system that I use to
- 41:03help complete beginners with no prior
- 41:05experience go from zero to 10K per month
- 41:07with Google Ads drop shipping, often in
- 41:1090 days or less. Like I mentioned
- 41:12earlier, it's 100% free, but spots for
- 41:14the live training are limited, okay?
- 41:16Once they're gone, they're gone. So,
- 41:18click the link in the video description,
- 41:19save your seat now, and let's get you
- 41:20one step closer to your first 10K month.
- 41:23You can do as much ICP research as you
- 41:25think and build out an ad that you're
- 41:26like, "This one is going to be a
- 41:27banger." And then it's the one that you
- 41:28don't even have that much confidence in
- 41:30that ends up taking off. It's just like,
- 41:32you know, not always, but like a lot of
- 41:33the time, I think the best thing to do
- 41:35is just not make any assumptions and
- 41:37assume you know what the market wants.
- 41:39Do the research, understand your ICP,
- 41:41but then you need to leave it to the
- 41:42creatives cuz you'll soon find out
- 41:44what's working you're not.
- 41:45>> 100%. I mean, like when you make
- 41:46datadriven decisions, you get
- 41:48groundbreaking results. And that's like
- 41:49the basis of like ecom scaling. Like, as
- 41:52long as you can read data and you can
- 41:54apply it, like you're going to do well.
- 41:56You're going to do really well. And I
- 41:57think a lot of people overlook that.
- 41:58Like that's the first thing that we
- 41:59teach people is like how do you read the
- 42:01data? What does the data say? And how
- 42:02can you apply it? Right? How do you not
- 42:04get like too caught up in the data?
- 42:06Because a lot of people get too caught
- 42:07up where they're like my CPM increased
- 42:09by 30% this week. I'm going to go like
- 42:10everything's going to burn down. Like
- 42:12okay, no, it's fine. You know, stuff
- 42:15like that happens. Just keep doing, you
- 42:16know, creatives, keep testing offers,
- 42:18and you should be fine.
- 42:19>> Yeah, definitely. And I think if that's
- 42:21one thing I've one key thing I've taken
- 42:23for this from this conversation, it's um
- 42:26quantity and of course with that
- 42:27iteration and just like always
- 42:29understanding the data and your numbers
- 42:30and what the next steps are. Um and most
- 42:33certainly don't become complacent, you
- 42:34know?
- 42:35>> Yeah. I mean like I mean ecom like again
- 42:37like it's just like like at least what
- 42:38we see is a creative game, you know what
- 42:39I mean? A lot of times it's creative cuz
- 42:41you're putting out ads and you're
- 42:43getting results and then from there you
- 42:44make better ads and that's just really
- 42:45it. eventually sometimes you have to
- 42:47switch the funnel, tweak up stuff so the
- 42:49scale doesn't go down, but that's
- 42:51genuinely how it looks like. And like
- 42:52obviously some brands are doing it at a
- 42:53higher scale, some brands aren't. Um,
- 42:55but as long as you follow that as your
- 42:57baseline when building the business, it
- 42:58gives you the ability to do other stuff,
- 43:00right? So like for us right now, this
- 43:02year it's been big on subscription. So
- 43:04testing all these different subscription
- 43:05styles like the primal queen style
- 43:06that's like really good. uh the rise
- 43:09model style where they do that like a
- 43:10normal sub and save testing like
- 43:12funnylish kind of styles as well like
- 43:14more like OG neutral stuff. Um that was
- 43:17like a big test that we did this this
- 43:18year but that didn't take away from the
- 43:21fact that we were still pushing out
- 43:22creatives. We we were still pushing out
- 43:24like unique offers, seasonal sales, like
- 43:27that baseline stuff needs to stay there
- 43:29in order for the business to stay
- 43:30consistent.
- 43:31>> For sure. I think um it's clear that you
- 43:34have systems in place and well at least
- 43:36from the way you talk it seems like
- 43:38there's quite a lot of structure in your
- 43:39businesses which I would imagine you
- 43:41need to be if you're going to do you
- 43:42know 20 mil a year collectively.
- 43:44>> I think for a lot of people that's also
- 43:46quite a difficult thing to do is to
- 43:48systemize things is to bring in team
- 43:50members is to know how and what to pay
- 43:53people and where to where to get certain
- 43:55talent from.
- 43:57>> Like any advice on that on building
- 43:59structures on building teams? Are there
- 44:01any things that you've really been able
- 44:02to dial in that have helped you with
- 44:04that? Cuz I think where most people get
- 44:06stuck, at least from from what I see,
- 44:09>> start as like a you know, found a le
- 44:10brand. They don't have much cash flow.
- 44:12They start getting like a a VA, but then
- 44:15and then maybe someone to do some some
- 44:16creatives, but a lot of the time it just
- 44:18seems to like stop there.
- 44:19>> And I think that's why a lot of people
- 44:21get stuck at that sort like 250, 300K a
- 44:23month is they just
- 44:25>> haven't built the team and and really
- 44:26built the leverage. they're still
- 44:28working many many hours a day, which I'm
- 44:30sure you do as well, but like not
- 44:31necessarily on the right things, you
- 44:33know, because it's kind of like they're
- 44:34doing too many things that are
- 44:36ultimately preventing the the brand from
- 44:37growing.
- 44:38>> Like any advice on that on like how to
- 44:40structure, how to build teams?
- 44:42>> Yeah, I mean teams are huge, man. Like I
- 44:43can talk about teams all day cuz it's
- 44:45like the main thing that I focus on now.
- 44:47I definitely think just to break it down
- 44:48there's a couple like rules of thumbs,
- 44:50right? Um when it comes like tedious
- 44:52work, like VA level work, you got to
- 44:54delegate that out as quick as possible.
- 44:55Like it's VA VA vas are so accessible
- 44:57nowadays. They're so cheap. You can
- 44:59easily get them from Upwork or Fiverr or
- 45:02uh you can even post on like X and like
- 45:03VAS will come to you. So VAS are huge,
- 45:05right? So that's going to be like
- 45:06customer service is like easy. That's
- 45:08the first one. Lowest hanging fruit. Get
- 45:10customer service reps, get a customer
- 45:12service manager and that's it. That that
- 45:13whole part is done. And that can be run
- 45:14off people from the Philippines. Like
- 45:16you don't have to worry about that. It's
- 45:18the marketing side of things where it
- 45:19gets a little bit tricky, right? So like
- 45:21marketing, you you need editors. Editors
- 45:22are huge and you can easily find them on
- 45:24X. So any creative role that we hire, we
- 45:27leverage X a lot. Like we, you know, we
- 45:29tweet on X. We have like uh accounts on
- 45:32X that are just for marketing roles.
- 45:33We'll tweet like looking for editor for
- 45:35# haircare brand #editor. Let me know if
- 45:37you're interested. We'll always get lead
- 45:39flow from there. So that's been great.
- 45:41Um
- 45:43if we're looking at our overall
- 45:44structure of it, like it's honestly not
- 45:46as hard as people make it seem. Like at
- 45:48the end of the day, you need your CS and
- 45:50backend manage, which is like again like
- 45:52the CS team. You need editors. you can
- 45:54handle the creative strategist up until
- 45:55like 12 million a year. I really think
- 45:57that like I know guys that are doing
- 45:58million a month and they're still the
- 46:00ones coming up with the ads, but you
- 46:01know, they're the best at research and
- 46:03they know the brand really well. And
- 46:05that alone is more than enough, bro.
- 46:07Your back end is good. You have some
- 46:08editors and then you have you're the one
- 46:10handling the uh the creative strategy.
- 46:12That's more than enough, bro. That max
- 46:14will probably be like a five to six
- 46:15person team including yourself and now
- 46:17you're doing, you know, a million a
- 46:18year. So, a million a month, sorry. So,
- 46:20yeah, I think that's the best way of
- 46:21looking about it. Now, I've had the
- 46:23issue and a lot of people as well where
- 46:25they overhire initially. That was like a
- 46:27big issue for me starting out because I
- 46:29was like, I'm the master delegator. Like
- 46:31even my uh my my my lock screen, it says
- 46:33less work, more profit. So, I'm big on
- 46:35like overly delegating as much as
- 46:37possible. And when I started ecom, like
- 46:41I I remember I would hire like creative
- 46:42strategists like on like so many
- 46:44different creative strategists. I would
- 46:45hire so many editors. I would hire like
- 46:47head of CRO, fractional CFOs. And I'm
- 46:51like, what am I doing, man? Cuz like
- 46:52then you have this whole team and
- 46:53everyone moves so slow. The more people
- 46:55you have, the slower you move. So, we
- 46:57kind of slashed a lot of people down. We
- 46:59focus on the roles we really need. And I
- 47:01mean, yeah, that's really it.
- 47:03>> Yeah, I like that. Less work, more
- 47:04profit. Super clean, minim minimalistic.
- 47:07And uh I think it in many ways it makes
- 47:10sense. And I think that's where a lot of
- 47:11uh founders or you know business owners
- 47:13go wrong is and [snorts] I've done it
- 47:15myself fall into the trap of trying to
- 47:17do everything and then essentially being
- 47:19the bottleneck to scale because you
- 47:21can't physically get stuff done quick
- 47:23enough. And that's when a competitor
- 47:25comes in and just blows straight past
- 47:27you, you know. [snorts]
- 47:28>> So I think it's just knowing how and
- 47:29when to delegate. And like you say, I
- 47:31guess it's um
- 47:33>> it's simpler than what most people will
- 47:35make out. But I think I just still think
- 47:37for a lot of people it's just a
- 47:39>> a diff like a difficult thing to do to
- 47:41let go.
- 47:42>> Yeah. I I think that that it definitely
- 47:44is is difficult. But the thing with ecom
- 47:47especially is like there's only a few
- 47:48things that really drive your sales,
- 47:50right? Like for example, if you have a
- 47:51winning creative that hits, now you're
- 47:52doing more sales. If you have um a
- 47:54winning offer that hits, now you do more
- 47:56sales. Like offer and creatives are
- 47:57really the main driver. So you as a
- 48:00founder if you can focus just on those
- 48:02two things and everything else is being
- 48:04done by somebody else that's way that's
- 48:06that's worth it that's a good deal you
- 48:07know so like the the the found I know a
- 48:10lot of founders that they already know
- 48:11like get the editors get the CS
- 48:12strategist or sorry get the editors get
- 48:14like the the back end like the customer
- 48:16service but if founders start using like
- 48:18creative strategist they start trying to
- 48:19go for like head of growth they start
- 48:21like these more unique hires they'll
- 48:23find themselves like eventually making
- 48:25more money you know what I mean if you
- 48:27get too unfocused from like again your
- 48:29offer and your creatives, then you end
- 48:31up like being stagnant, you know?
- 48:33>> Yeah, it makes total sense. Makes total
- 48:35sense. I think it's um it's a skill in
- 48:37itself, but something that has to be
- 48:39done if you really want to grow to the
- 48:40next level. You know, there's only so
- 48:42many hours in the day and uh you can
- 48:44only diversify yourself across so many
- 48:46different roles and do them to a high
- 48:47level.
- 48:48>> So, I guess it's just knowing when to
- 48:50>> find that hire and also like you said,
- 48:52not getting too carried away with it
- 48:53where you overhire as well. So just hire
- 48:55um one one thing I like to do and maybe
- 48:57you do something similar. I don't have
- 48:59like an exact road map but I always try
- 49:01to make time to reflect like what what
- 49:03are the biggest levers right now that I
- 49:05can pull and which things should I
- 49:07definitely be focusing on and then what
- 49:09are the other things that are actually
- 49:10taking up a bit of time that I can find
- 49:12someone else to do. You know
- 49:14>> that's my main job. Yeah. I mean
- 49:15honestly like that's like majority of my
- 49:17work is like going through data like
- 49:19like sitting down and be like okay
- 49:20reflecting on like what can we do going
- 49:22through the data and like I'll always
- 49:23come up with these ideas throughout the
- 49:24day but then I'll write down an idea and
- 49:27I'll I'll kind of validate it with the
- 49:28data and see like okay does that
- 49:29actually line up like if I like for
- 49:31example I have this really good offer
- 49:32that I want us to test but then I look
- 49:34at the data for this brand and I'm like
- 49:35oh well our our CVR and AOV is like
- 49:38industry high but like our CTR is is ass
- 49:42okay I need to focus on creative not
- 49:43offer so yeah I Data is huge. I think
- 49:45that's the biggest thing that we've been
- 49:46talking about today is like data because
- 49:48it is literally everything. Like if you
- 49:49can again simply read the data and apply
- 49:51it properly, you will beat everybody.
- 49:54Cuz it's so it's so ironic that all
- 49:56these people, a majority of people doing
- 49:57ecom, they don't know how to read data.
- 49:59They don't understand it. They they just
- 50:01kind of throw up creatives and it works.
- 50:03Sometimes it doesn't and that's really
- 50:04it. And that's only going to get you so
- 50:06far.
- 50:06>> Yeah. Fortunately, uh I spent four years
- 50:09working as an engineer. So numbers
- 50:11numbers I know. One of the things I know
- 50:13which is why I got into ecom so late cuz
- 50:15I spent too many years doing other
- 50:17things. Um, but I completely agree like
- 50:19like we've said data and and the truth
- 50:21is can always be found in the numbers,
- 50:22you know, when you're making time to to
- 50:25do this as an exercise like you say when
- 50:26you're analyzing data when you're making
- 50:28decisions.
- 50:29>> Um, aside from of course like the meta
- 50:31ad account and I and I assume your
- 50:32profit and loss, are there any other
- 50:34data points that you're looking at and
- 50:35how do you uh view the different sources
- 50:37of data to make decisions?
- 50:39>> That's really good. So in terms of like
- 50:41the the first thing I look at is like
- 50:42the performance of the business. So
- 50:44that's like the meta ad account, the
- 50:45triple whale bottom line and all that.
- 50:47And then I quickly go into looking at
- 50:48like what is the team doing, right?
- 50:50That's a big one cuz again like I'm not
- 50:51the one actually making the creatives or
- 50:52launching anything. I'm kind of at the
- 50:54top of the food chain there. So we have
- 50:56like we do a lot of stuff on notion. So
- 50:58I go to notion. I see okay how many
- 51:00campaigns did we launch last week? What
- 51:02campaigns did we launch? What ones did
- 51:04well? Which ones didn't? What offers did
- 51:06we test? Like I'm looking at the output.
- 51:07you have to look at the output or tech
- 51:09technically input like you have to look
- 51:10at the input what what are you putting
- 51:12in to get out and from there I can see
- 51:15okay if we didn't test enough or we
- 51:16tested too much like where to kind of
- 51:18change the like the the team but a lot
- 51:20of what I do is really just like seeing
- 51:23what we're doing seeing what's working
- 51:24seeing what isn't and then getting on a
- 51:26call with the team and talking to the
- 51:27team and telling them okay focus more on
- 51:28this focus more on that to some extent
- 51:30and Richard Bmpson said this best he
- 51:31goes I'm like a consultant for my own
- 51:33businesses and that's kind of what it
- 51:34comes to when you've delegated as much
- 51:36as you can and you've like done a good
- 51:38job at it. You end up kind of becoming a
- 51:40consultant for your own business if that
- 51:42makes sense.
- 51:42>> Yeah, makes total sense. Would you say
- 51:44that's like a lot of what your
- 51:45day-to-day is now or are you still
- 51:47working on it? Is it just more so like
- 51:48consulting the team and reviewing?
- 51:49>> Yeah, I think the day-to-day is
- 51:51messaging a lot. So, a lot of people
- 51:52getting back to people. Like for
- 51:53example, I track my working hours a lot.
- 51:55I'm very intentional on like what I do
- 51:57when I get on my laptop, right? So, like
- 51:59every single minute is being tracked,
- 52:01right? I'm very like autistic about
- 52:02that. So, track everything. And uh we
- 52:06typically I do spend a lot of time
- 52:08messaging, right? Like sometimes I can
- 52:10literally just load up WhatsApp, Slack,
- 52:12um Telegram. I load up some of these
- 52:13channels and I can just send out
- 52:15messages for like four or five hours
- 52:16like without break. Like when I wake up,
- 52:18that's always the first thing I do for
- 52:19like an hour to two hours is just
- 52:21message everyone back, get back to
- 52:22everybody cuz there's always so many
- 52:23moving things.
- 52:25>> Um then I usually get into like TDL
- 52:27stuff. So to like to-do list, like basic
- 52:28stuff, okay, like what do I have to do
- 52:30today? Okay, I have to send a loom on
- 52:32like this stuff to break it down to this
- 52:34employee. And like a lot of it is
- 52:35literally just communicating the right
- 52:37things, right? And then the best my
- 52:39favorite thing to do which is the most
- 52:40important is go through the data like I
- 52:42mentioned. So like seeing what's
- 52:43working, what isn't, um how can we
- 52:44expand looking at competitor data as
- 52:46well. A lot of it is data, bro. That's
- 52:48like really where like that's like the
- 52:49magic wand of it all. And I mean like we
- 52:52have all these other projects we do too
- 52:53like like I was telling you before like
- 52:54tellahalth as well. So we have like the
- 52:56tellah health B2B company. We have our
- 52:58own tellah health brands. like all that
- 52:59stuff I'm really trying to work on
- 53:00because eventually I want to get out of
- 53:02ecom eventually you know I want to sell
- 53:04our brands get out of our brands and
- 53:05just focus on our tellah health brands
- 53:07because that's where I see the future of
- 53:09ecom going and I think that that's going
- 53:11to be like the biggest money maker
- 53:12>> yeah could you tell me a bit more about
- 53:14that like telly health like what it is
- 53:16how it works and what what you're
- 53:17working towards
- 53:18>> yeah so tellalth is just a part of ecom
- 53:19right so a lot of people know like him
- 53:21and hers right with like the doctor
- 53:22backend it's like you're just selling
- 53:24medicine so HIMS is a billion dollar
- 53:26company everybody knows him
- 53:28>> drop ships Bro, it's all drop ship from
- 53:30the pharmacy. Like they don't actually
- 53:32own like they don't make the medicine.
- 53:33It's just a pharmacy. They're just drop
- 53:34shipping. So when you look at like these
- 53:37type of businesses, it's again it's
- 53:38ecom, it's the same distribution channel
- 53:40being like Meta and all this stuff. It's
- 53:42just a little bit of a different
- 53:43backend, right? So when you get an ad
- 53:45for HIMS and you go to HIMS or Bluetooth
- 53:46or whatever like large known tele health
- 53:48business that people know, you go to
- 53:50their website. It's a product page, very
- 53:52simple stuff. And instead of it just
- 53:54being like a Shopify checkout or a
- 53:56checkout, you go through like an intake
- 53:58form. So it's like they ask you
- 53:59questions and whatnot after they get all
- 54:01your data. You then then you check out.
- 54:03It's just an extra step kind of like a
- 54:04quiz funnel. And then from there the
- 54:07order gets sent to like a pharmacy. The
- 54:08pharmacy approves it and then ships it
- 54:10out to the customer. So again, it's just
- 54:11like drop shipping with the extra step
- 54:13and you're selling medicine. The reason
- 54:15I like this a lot is cuz medicine works,
- 54:17bro. Like for example, if you're like
- 54:19buying like JLPs, right? So JLP's like
- 54:23uh Ozanic and all this stuff has become
- 54:24very popular. It works very well, bro.
- 54:26Like very well. But then you go to Tik
- 54:28Tok shop and you see like these GLP
- 54:29patches and these other products, those
- 54:31don't work. The thing that works is the
- 54:32medicine. And at the end of the day,
- 54:34like the retention on medicine is insane
- 54:36because people actually stick with it.
- 54:38You know, you you can go to the extent
- 54:39of even, you know, selling TRT online.
- 54:41There's brands that, you know, sell TRT
- 54:43that make millions a week with TRT. Like
- 54:46not even a month, a week. So the the
- 54:49industry is huge and the multiples are
- 54:50great. I just think it's the future of
- 54:52it and people are not going to the far
- 54:54to the pharmacy as much, not going to
- 54:55the doctor as much. It's all happening
- 54:56online. So that's why I went into this
- 54:58industry. We we purchased a B2B company
- 55:00that is like the Shopify for tellahalth.
- 55:02We haven't pushed it out. It's my first
- 55:04time mentioning it. We haven't pushed it
- 55:05out at all because I want my own
- 55:06in-house brands to work and then we'll
- 55:07push it out. But um yeah, I think this
- 55:10is the future and eventually I want to
- 55:11get out of ecom completely and just
- 55:13focus on this and it's to me it's the
- 55:15best.
- 55:16>> Exciting, bro. So if I'm understanding
- 55:17correctly then you you would um
- 55:20essentially do the same thing drop ship
- 55:22on behalf of pharmacy. You would create
- 55:23like an agreement with the pharmacy have
- 55:25your own branding. Is that how it works?
- 55:26>> Yeah. Yeah. Yeah. So it's your own
- 55:27branding. It's agreement with the
- 55:28pharmacy. It it it's like the pharmacy
- 55:30is like the manufacturer. That's the
- 55:31thing. And there's like the doctor is in
- 55:33between. Right. So again you have the
- 55:35intake form. The customer goes to the
- 55:36intake form. Once they uh they purchase
- 55:39and they get approved and then the the
- 55:40med is shipped right to them, right?
- 55:42There's obviously like little extra
- 55:44steps like for example there's what we
- 55:46call a patient portal to instead of like
- 55:47a customer service like email back and
- 55:49forth the the patient actually has like
- 55:51a custom portal where they can talk
- 55:53directly to the doctor right so a lot of
- 55:56like extra [ __ ] like that is like
- 55:57obviously new but at the end of the day
- 56:00if again if you can crack it to me it's
- 56:02the best it's totally the best I think
- 56:04you've you've done it again you've taken
- 56:06like the the what everyone else is doing
- 56:07with like Kalo data and supplements
- 56:09flipped it on its head and like how can
- 56:11I turn this into like a real longterm
- 56:12brand. At least that's how it seems from
- 56:14the way you're describing it.
- 56:15>> 100%, dude. It's all longterm, right?
- 56:17Because like when it comes to like the
- 56:18medicine stuff, it's LTV based, right?
- 56:20So, if a customer buys um you're not
- 56:23going to make money for the first couple
- 56:24months cuz the CSS are obviously high in
- 56:26medical, but you'll make money year two,
- 56:28year three. So, it's one of those things
- 56:29where you just have to keep acquiring,
- 56:30keep going, and then it'll work. But
- 56:32eventually, we'll launch the B2B side.
- 56:33We'll bring people to it. I mean, the
- 56:35audience will definitely help with that.
- 56:36Um, but I do think a lot of people
- 56:38should get into the Tellah Health game,
- 56:39look into getting into it because it's
- 56:40it's it's very new. It's very growing.
- 56:42>> Yeah. Amazing. Well, um I think that's
- 56:45probably about it for today's
- 56:47conversation. We've been talking for
- 56:48around about an hour. Um any sort of
- 56:51Well, first of all, I want to say thank
- 56:52you for coming on. First of all, uh it's
- 56:54been an absolute pleasure learning a bit
- 56:55more about yourself, your experience,
- 56:57and your businesses. And uh thank you
- 56:59for sharing as well. Like I say, um not
- 57:01to keep highlighting your age, but in my
- 57:03eyes, cuz I'm getting I'm not getting
- 57:04older, but I'm 29. So, everyone that's
- 57:06younger than 29 is young to me now. So
- 57:08to be 21 and to have done the things
- 57:10you've done and continue growing in the
- 57:12space and to hear the goals that you've
- 57:14got, it's um always very uh inspiring
- 57:16and also just great to hear um you know
- 57:18your side of things and and what it is
- 57:20you're working on. So thank you for
- 57:21[clears throat] sharing that.
- 57:22>> And um in terms of like today's podcast,
- 57:25what we've spoken about um any closing
- 57:28thoughts maybe or just to summarize some
- 57:29some takehomes from the things that
- 57:31we've spoken about?
- 57:32>> Yeah, I think this was a pretty high
- 57:33higher level podcast. So assuming most
- 57:35of the people that got through the end
- 57:36know about ecom already and stuff, I I
- 57:38think the the basis of it is like just
- 57:40don't over complicate it. The the issue
- 57:42with education at the end of the day is
- 57:44it does become constricting to where if
- 57:47like and I've been in this boat before
- 57:48where I'll watch too much content and
- 57:50like have too many different like ways
- 57:51of doing something and then I just get I
- 57:54just slow down. I don't really focus
- 57:56that much because it's just so many
- 57:57things going on in my head. I think when
- 57:59people watch this type of content, take
- 58:00it with a grain of salt because what
- 58:02might work for you is different from us.
- 58:04like I cannot count the amount of times
- 58:05I've met somebody who scaled a product
- 58:07with a different method or a different
- 58:08way um versus what I preach and what I
- 58:11teach. So I think at the end of the day,
- 58:13take it with a grain of salt. Try it
- 58:15out. Try out some of our methods. If it
- 58:16doesn't work, pivot, you know what I
- 58:18mean? Like
- 58:19>> everyone's different and everyone has
- 58:20their own way of getting to riches. So
- 58:22yeah,
- 58:22>> I think that's a really important note
- 58:24actually just to add a little bit of
- 58:26context there because
- 58:27>> we're always just speaking from
- 58:28experience and that's the only thing we
- 58:30can do, right? is speak about what has
- 58:31worked for us and the other people that
- 58:33we've worked with. Uh I may have
- 58:34slightly different experience to you but
- 58:36we align on many things which is like
- 58:38branding building equity building
- 58:39something longterm. So at least we have
- 58:41that that we can kind of share on but
- 58:43even still from different perspectives
- 58:44uh perspectives you're talking about
- 58:46meta creative testing pushing to product
- 58:48pages I'm talking about Google high
- 58:50ticket using listicles and advertorials.
- 58:52So like we all have our own way of doing
- 58:53things and like you say there's not only
- 58:55one way to do things. So, I think that's
- 58:57a great note to end on like uh take it
- 59:00with a pinch of salt. Take it with a
- 59:01grain of salt. Like do your own
- 59:02research, test and find what works for
- 59:04you.
- 59:04>> 100%, man. 100%.
- 59:06>> Well, Samir, thank you very much for
- 59:07coming on. It's been an absolute
- 59:08pleasure. I really appreciate your time.
- 59:10>> Yeah. Thank you, man. It's been great.
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