How Remote Fulfillment with Amazon FBA works — Transcript

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1. 0:00welcome to our training on how remote
2. 0:02fulfillment with fulfillment by amazon
3. 0:04or fba works
4. 0:06if you enroll in remote fulfillment with
5. 0:08fba you can sell to customers in canada
6. 0:11and mexico using your us fba inventory
7. 0:15and without having to store your
8. 0:17products locally in these countries
9. 0:19it also means you can create and manage
10. 0:22product offers in the us canada and
11. 0:25mexico through a single interface
12. 0:28like with your us fba orders we'll take
13. 0:30care of picking packaging shipping and
14. 0:33providing customer service for your
15. 0:35remote fulfillment with fba orders
16. 0:38to participate you'll need to already
17. 0:41have a professional selling plan and a
18. 0:43north america unified account be
19. 0:46registered for fba in the u.s and the
20. 0:48destinations you'd like to sell to
21. 0:51and have fba export enabled for your
22. 0:53account
23. 0:55note that many but not all fba items are
24. 0:58eligible to be sold with remote
25. 0:59fulfillment with fba
26. 1:02a product must meet the eligibility
27. 1:04rules for each store you sell in
28. 1:06regardless of the country
29. 1:08these rules differ based on local
30. 1:10regulations and import requirements
31. 1:13if your product isn't eligible for the
32. 1:15program but you still want to sell it in
33. 1:17canada or mexico you can send it
34. 1:20directly to the country for sale through
35. 1:22fba or listed as a seller fulfilled
36. 1:24order to learn more about remote
37. 1:27fulfillment with fba product
38. 1:29restrictions search for the remote
39. 1:31fulfillment with fba help page and
40. 1:33review the product eligibility section
41. 1:37in addition to ensuring your products
42. 1:39are eligible for remote fulfillment with
43. 1:41fba you'll also need to create offers in
44. 1:44each country's respective marketplaces
45. 1:46to participate in the program
46. 1:49you can create offers linked to your us
47. 1:51inventory in three ways first you can
48. 1:55select automate listing creation when
49. 1:57you enroll in the program
50. 1:59next you can instead use the build
51. 2:01international listings tool to create
52. 2:03offers in bulk and manage pricing
53. 2:06between us offers and mexico
54. 2:09finally you can choose to go to each
55. 2:11marketplace account and use the standard
56. 2:13process through the our product adding
57. 2:15tool
58. 2:16remember to adjust your prices to the
59. 2:18local currency
60. 2:20we recommend using the automate listing
61. 2:22creation tool to avoid manually creating
62. 2:25offers and evaluating pricing before
63. 2:27your items can be available for sale
64. 2:31this tool also adjusts for differences
65. 2:33in fulfillment fees and foreign exchange
66. 2:35rates
67. 2:36if you're eligible any new offers that
68. 2:39you create in the us after you enroll in
69. 2:41remote fulfillment with fba will
70. 2:44automatically be available in canada and
71. 2:46mexico
72. 2:48note that the tool doesn't adjust for
73. 2:50any differences in referral fees between
74. 2:52marketplaces or any fees you may incur
75. 2:55when converting your currency back to
76. 2:56u.s dollars
77. 2:58the customer experience for imported
78. 3:00orders is similar to that of
79. 3:02non-imported orders
80. 3:04for example prime members will see the
81. 3:06prime badge and receive free shipping on
82. 3:08their orders but delivery will range
83. 3:10from five to nine days for customers in
84. 3:13mexico and seven to twelve days for
85. 3:15customers in
86. 3:16canada a key difference is that
87. 3:19customers and not sellers pay import
88. 3:21duties on items purchased through remote
89. 3:23fulfillment with fba
90. 3:25the customer is responsible for the
91. 3:27payment since ownership of the items
92. 3:29transfers to the customer when a carrier
93. 3:32picks up their order from a us
94. 3:34fulfillment center
95. 3:36customers will see the import duties and
96. 3:38fees associated with each offer on the
97. 3:41product's search and detail pages
98. 3:43we'll simplify customers import duties
99. 3:45and taxes by estimating the import duty
100. 3:48and value-added tax or vat amounts and
101. 3:51adding them to their total at checkout
102. 3:54customers will authorize international
103. 3:57carriers that partner with amazon to pay
104. 3:59this amount on their behalf
105. 4:02as a professional seller you'll only pay
106. 4:04subscription fees for the country where
107. 4:06you first registered
108. 4:08your per item sales fees are tied to the
109. 4:10country in which the item was sold and
110. 4:13your remote fulfillment with fba fees
111. 4:15are determined by your product sizes and
112. 4:17shipping weights
113. 4:19we'll deduct these fees directly from
114. 4:21your product's price
115. 4:23to get paid for your remote fulfillment
116. 4:25with fba orders you can assign your
117. 4:27existing amazon.com charge and deposit
118. 4:30methods to canada and mexico
119. 4:32marketplaces
120. 4:34if you'd like to use a different method
121. 4:36for either marketplace contact seller
122. 4:38support to alert them that you're making
123. 4:40this change this step will help you
124. 4:43avoid any disruption to your account
125. 4:45that could be caused by our fraud
126. 4:47protection safeguards
127. 4:49you can also use the amazon currency
128. 4:51converter for sellers or accs to deposit
129. 4:55proceeds from sales in canada and mexico
130. 4:58into your u.s bank account
131. 5:00to reference a list of supported
132. 5:02countries and currencies search regions
133. 5:05and currencies supported by amazon for
134. 5:07disbursement in seller central
135. 5:10remote fulfillment customer returns are
136. 5:12handled the same way as local fba
137. 5:15returns
138. 5:16if a customer returns an imported item
139. 5:19they'll send it back to the us
140. 5:20fulfillment center and be subject to the
141. 5:22fba customer returns policy
142. 5:25the fulfillment center will evaluate the
143. 5:27items and return those still in sellable
144. 5:30condition to your inventory
145. 5:32the fba return processing fee will apply
146. 5:35to categories for which amazon offers
147. 5:37free return shipping which include
148. 5:40apparel watches jewelry shoes handbags
149. 5:44and sunglasses and luggage
150. 5:46to learn more about remote fulfillment
151. 5:48with fba and to review a list of answers
152. 5:51to frequently asked questions
153. 5:53search remote fulfillment with fba in
154. 5:56seller central
155. 5:57this concludes our overview of how
156. 5:59remote fulfillment with fba works thank
157. 6:02you and happy selling in the amazon
158. 6:04store