How My Brand Got 250M Views On TikTok ($3.5M Revenue) — Transcript
Full transcript
- 0:00In the past 30 days, my brand,
- 0:01Physician's Choice, has generated over
- 0:03250 million views on TikTok and over 3
- 0:06and 1/2 million dollars in sales. After
- 0:07spending the last 10 years in
- 0:09e-commerce, I've realized something. The
- 0:11game is completely different in 2026.
- 0:14The brands that are crushing it today
- 0:15aren't necessarily the ones with the
- 0:16best products or the best websites.
- 0:18They're the ones thinking like media
- 0:20companies. And once you understand why,
- 0:23the way you market your business will
- 0:24completely change. So, in this video,
- 0:26I'm going to break down the exact
- 0:27three-step blueprint we're using at
- 0:29Physician's Choice to turn content of
- 0:31our biggest growth channels. I'm also
- 0:33going to show you how to apply this
- 0:34blueprint to your business right now.
- 0:36But before I do that, there's something
- 0:38you need to understand about e-commerce
- 0:40in 2026. And it's something that took me
- 0:42way too long to figure out. I want to
- 0:44take you back to 2023. This is when
- 0:45TikTok launched TikTok Shop. I remember
- 0:48at the time we were spending a bit of
- 0:49money on TikTok ads, nothing crazy,
- 0:50maybe a few hundred grand a month. And
- 0:52while we were running ads, we also
- 0:54decided, let's dip our toes in the water
- 0:56and try out TikTok Shop. And honestly,
- 0:58the results off the rip were insane. We
- 1:00only had a handful of creators working
- 1:01with us. And I believe in our first
- 1:03month we generated several hundred,
- 1:05maybe half a million dollars in revenue.
- 1:07And that's where we realized something
- 1:08other brands couldn't figure out. Most
- 1:09of them were still operating using this
- 1:11old way of advertising. They were
- 1:13running TikTok ads, Meta ads, Google
- 1:15AdWords, Amazon ads, whatever they
- 1:17could. But what started off for us as a
- 1:19small test actually turned into a
- 1:21completely new marketing engine. And at
- 1:22this point, we knew that e-commerce had
- 1:24changed forever. For the creators we
- 1:26had, we were paying them retainers, we
- 1:27were paying them commissions, and some
- 1:29even both. But in comparison to just
- 1:31plain old pay-per-click ads, the return
- 1:33on ad spend was [ __ ] insane. Every
- 1:35dollar we were spending on TikTok Shop,
- 1:37we were generating four to five to six
- 1:39ROAS. Now, I know you're probably
- 1:41thinking, Logan, this is 2023. Things
- 1:43are different now. And you are right.
- 1:45But if this is your mindset, you're
- 1:46already behind 99% of other brands. The
- 1:48best time to start using TikTok was
- 1:50yesterday. The second best time is
- 1:52today. If you're still on the fence
- 1:53trying to figure out if using TikTok for
- 1:55your business is worth it, you're going
- 1:56to be left behind. And when you
- 1:57eventually decide to start doing it, it
- 1:59might be too late. So now, if you
- 2:01understand how powerful TikTok Shop can
- 2:03be, the question is, how do you actually
- 2:04build a business that thinks like a
- 2:06media company? Well, it actually starts
- 2:08with step one of our blueprint. And
- 2:09trust me, you're going to want to take
- 2:10some notes on this because this isn't
- 2:12some vague advice that you see all over
- 2:14the internet. This is the foundation of
- 2:15the entire strategy we use on TikTok.
- 2:17And without it, nothing else matters.
- 2:19So, I want to take you back to the first
- 2:21few months after we started
- 2:22experimenting with TikTok Shop. At that
- 2:24point, we'd made hundred thousand
- 2:25dollars, maybe a million dollars, and
- 2:27almost immediately our focus had
- 2:29shifted. We started asking ourselves,
- 2:31how do we get more creators? How do we
- 2:32get more people posting? How do we scale
- 2:34this thing as quickly as possible? And
- 2:36we thought creators were the bottleneck.
- 2:38And for a while, that's actually where
- 2:40we focused all of our attention. The
- 2:41more creators we spoke to, the more
- 2:43creatives we ran, more products we
- 2:45watched exploding while others
- 2:46completely flopped, the more we realized
- 2:48we've been asking the wrong question. We
- 2:50kept asking, "How do we get more
- 2:51creators?" But in reality, the better
- 2:53question was, why would a creator choose
- 2:55us in the first place? Why would they
- 2:57want to work with Physician's Choice?
- 2:58So, let's just say you're a creator in
- 3:00TikTok Shop. You've got thousands of
- 3:01different brands to choose from,
- 3:03thousands of different product offers to
- 3:04promote. Every single week you're being
- 3:06offered new commissions, new retainers,
- 3:08new products. So, what actually makes
- 3:10you stop and think, "That's the one I
- 3:12want to make content for. That's the
- 3:13brand I want to work with." It isn't
- 3:15just commission. Creators choose
- 3:17products they believe they can actually
- 3:18sell and win with. That's when
- 3:20everything clicked for us. The goal
- 3:22wasn't just to build a product customers
- 3:23wanted to buy. It was to position our
- 3:25products in a way that made creators
- 3:27successful. Let's use Physician's Choice
- 3:29as an example. We didn't ask creators to
- 3:31explain digestive enzymes. We asked them
- 3:33to tell a story. Someone goes out for
- 3:34dinner. They eat way too much. Normally,
- 3:36they'd spend the rest of the evening
- 3:38feeling bloated and shitty. This time,
- 3:40they don't. That's a TikTok video.
- 3:42That's content. [music] People don't
- 3:44need to understand digestive enzymes.
- 3:45They need to understand the feeling. The
- 3:47easier a product is to understand, the
- 3:49easier it is for creators to generate
- 3:51views. And when creators generate views,
- 3:54sales will follow. But they only follow
- 3:56if the foundations are right. And that's
- 3:58where I think a lot of brands totally
- 4:00misunderstand TikTok. They think it's
- 4:02another e-commerce platform. But in
- 4:04comparison to other sites like Amazon
- 4:05and Google, TikTok is built purely
- 4:07around discovery. People open Amazon
- 4:09looking for products, typing in
- 4:11probiotics. People open TikTok looking
- 4:13for content, looking for interesting
- 4:15ideas. The products are discovered along
- 4:17the way. And that's exactly why we're
- 4:19telling our creators to create stories
- 4:21around products. And when those stories
- 4:23go viral, the sales explode. Now, let's
- 4:25say you've nailed all of that. You've
- 4:26got a brilliant product. Creators love
- 4:28it and the content performs well. But
- 4:30there's something you need to understand
- 4:31before going further. Take a step back
- 4:33and ask yourself one simple question. If
- 4:35I gave my product to 100 creators
- 4:37tomorrow, would they all have a story
- 4:39worth telling? Because if the answer is
- 4:40no, no amount of commission, no amount
- 4:42of advertising or creator outreach will
- 4:44ever solve that problem. Step one of our
- 4:46blueprint is simple. Build a product
- 4:48that creators can build content and
- 4:50stories around. Now, let's just assume
- 4:53you already have a great product. Great.
- 4:55There's just one other problem. How do
- 4:56you actually find good creators? And
- 4:58even if you find them, how the hell do
- 5:00you keep them when they're being offered
- 5:02thousands of different opportunities?
- 5:03Well, that's exactly where we found
- 5:05ourselves next. Once we built the
- 5:06foundation, we started attracting way
- 5:08more creators. One became five, five
- 5:11became 20, 20 became hundreds. And as
- 5:13more people started posting about our
- 5:14products, something interesting
- 5:16happened. Our mindset shifted again. Up
- 5:18until that point, we looked at creators
- 5:20like influencers, like people we just
- 5:22paid to make videos. But that isn't what
- 5:24they are. In 2026, creators are your
- 5:26sales team. They are the people on the
- 5:28street talking to your consumers. And
- 5:30that is very important to understand.
- 5:32They're the people introducing your
- 5:33product to new customers every single
- 5:35day. They're answering objections.
- 5:37They're educating buyers. They are
- 5:39creating demand. They're doing
- 5:41everything a traditional salesperson
- 5:42would do, but at scale through content.
- 5:45And once we realized that, we started
- 5:47asking ourselves a completely different
- 5:48question. How do we make our creators as
- 5:50successful as possible? Because if
- 5:52creators are your sales team, why
- 5:54wouldn't you invest in them? You would
- 5:55invest in your sales team, would you
- 5:57not? That's when we started building an
- 5:58internal team around TikTok. We hired
- 6:00people whose entire job was building
- 6:02relationships with creators, maintaining
- 6:04relationships, wining and dining
- 6:06creators, creative strategists who
- 6:07understood what was trending, what was
- 6:09converting, and most importantly, why
- 6:11was that happening? We realized that the
- 6:13better we supported our creators, the
- 6:15more successful they became. And the
- 6:16more successful they became, the more
- 6:18successful Physician's Choice became.
- 6:20The majority of brands I see are
- 6:22treating creators like complete [ __ ]
- 6:24and they wonder why nobody wants to work
- 6:25with them. We wanted to become the exact
- 6:27opposite. We wanted to become the brand
- 6:29creators talked about, the brand they
- 6:30loved, not just the brand they worked
- 6:32with. That's why we regularly invest
- 6:34back into our creator network. Just last
- 6:36month, we flew out hundreds of creators
- 6:38to Aruba, many of them on a private jet.
- 6:41We didn't do that because we had to. We
- 6:42did it because we wanted to show them
- 6:44how much we cared about them. So, as
- 6:45another example, as the founder of
- 6:47Physician's Choice and the CEO, I have
- 6:49personally developed relationships and
- 6:51invested in relationships with our
- 6:52creators. I've had them to my home in
- 6:54Aspen. I've gone to dinner with them. I
- 6:56have bought them gifts. I have developed
- 6:58meaningful relationships with our
- 6:59creators. That's what great brands are
- 7:01doing right now. Now, I get it. Maybe
- 7:03you're not in a position to work with
- 7:04hundreds of creators tomorrow or fly
- 7:06them on private jets, and that's
- 7:07completely fine. But if there's one
- 7:09piece of advice I can give you in this
- 7:10video, just one, it's build those
- 7:12relationships. Help your creators
- 7:14succeed, and then do it again, and
- 7:16again. Because here's what happens when
- 7:17you get this right. More creators means
- 7:19more content. Creators talk to each
- 7:21other. They're telling each other about
- 7:22different brands they want to work with.
- 7:23You get more content. More content means
- 7:25more opportunities to win. Let's say
- 7:27you've got two creators posting one
- 7:29video every day. That's a great start,
- 7:31but now imagine you're getting 200
- 7:32creators all doing exactly the same
- 7:34thing. Some videos won't perform. Many
- 7:36of them won't. Some will do okay, and
- 7:38then one takes off, and then another,
- 7:40and then [music] another. Before you
- 7:41know it, your brand is everywhere. And
- 7:43the best thing is, this is completely
- 7:44different to running ads. You're no
- 7:46longer relying on the campaign to work.
- 7:48You're creating hundreds [snorts] of
- 7:49opportunities every single day for
- 7:51people to discover your brand. That's
- 7:52when you stop relying on individual
- 7:54viral moments, and you start building a
- 7:56system. Now, let's just assume you've
- 7:58got a product creators genuinely want to
- 8:00talk about, and you've built a creator
- 8:01ecosystem that's consistently producing
- 8:04content every single day. There's just
- 8:06one final step of the blueprint that you
- 8:08need to consider. And without it, the
- 8:10whole thing will come crashing down,
- 8:11which is what nearly happened to us. So,
- 8:13at this point, we thought we'd cracked
- 8:14it. But once again, we were wrong.
- 8:16Because even though we built this
- 8:17incredible creator ecosystem, there were
- 8:19still brands outperforming us. I
- 8:21remember looking at brands like Goli and
- 8:23thinking, "Damn, what are these guys
- 8:24doing differently?" And that's when it
- 8:26hit me. These brands weren't finding
- 8:27better creators. They weren't finding
- 8:29better products. They were simply doing
- 8:31a better job of scaling what was already
- 8:33working. That was the difference. We'd
- 8:34spent so much time thinking about
- 8:36creators that we'd almost forgotten
- 8:38about the buyer. Just because you have a
- 8:40great product and a ton of creators, it
- 8:41doesn't mean you're done. Your job is
- 8:42just getting started. Because once a
- 8:44creator makes a winning video, things
- 8:46completely change. Instead of trying to
- 8:48get more winning videos, the job turns
- 8:50into working out how to scale what's
- 8:52already working. When we looked at other
- 8:53brands, we saw them just absolutely
- 8:55crushing it. But what we didn't see was
- 8:57that all the things they were doing
- 8:58behind the scenes. We dug a bit deeper,
- 9:00and we figured out exactly what to do
- 9:01next. And after a while, that's when our
- 9:03attention started to shift. Things like
- 9:05GMV max became incredibly important for
- 9:07us. Instead of guessing which videos
- 9:09would work, we let creators post
- 9:11hundreds of pieces of content every
- 9:12single day. We looked at the data. We
- 9:14found the winners. Then we used TikTok's
- 9:16own advertising platform to put more
- 9:18money behind the best videos that were
- 9:20already converting. We started testing
- 9:22flash sales, limited time offers,
- 9:24different incentives for customers,
- 9:26anything that increased the chances of
- 9:27someone buying after watching that
- 9:29video. As soon as we did that,
- 9:31everything changed. All the work we'd
- 9:32previously done started compounding on
- 9:34each other. Winning videos reached much
- 9:36more people, got much more views, more
- 9:38people became customers. Those customers
- 9:40came back and bought again, and that
- 9:42gave us more money to invest in
- 9:43creators, into GMV max, into the whole
- 9:46ecosystem. We created more winning
- 9:47videos, and the whole system just kept
- 9:49growing. So, let me break it down for
- 9:51you. Here's exactly what you need to do
- 9:53to win on TikTok. Step one, build a
- 9:55product that creators genuinely want to
- 9:57make content around. Step two, build
- 9:59relationships with creators and invest
- 10:01in helping them succeed. Step three,
- 10:03once you find something that's already
- 10:05working, don't move on, double down.
- 10:08Scale it, put paid spend behind it, test
- 10:11offers, improve conversion, and keep
- 10:13reinvesting back into the system. Cuz
- 10:15that's how you stop hoping one video
- 10:17goes viral and start building a machine
- 10:19that consistently grows your business.
- 10:21In 2026, we're planning to invest $40
- 10:23million into TikTok, and I genuinely
- 10:25believe it's the future of e-commerce.
- 10:27But, this only scratches the surface of
- 10:28what we're building. In this video right
- 10:30here, I break down exactly how we're
- 10:32building Physician's Choice to be valued
- 10:33at over a billion dollars. So, if you
- 10:35enjoyed this video, I would recommend
- 10:36clicking right here.
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