How Is Life Like 5, 10, & 15 Years After ISB? — Transcript
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- 0:00So, today I have a very special guest.
- 0:03Uh
- 0:04when I was going through his LinkedIn
- 0:05profile, I couldn't uh note down
- 0:09everything because the uh
- 0:12I mean, I I was uh frankly uh taken
- 0:16aback by his achievements. So, we have
- 0:18Mr. Keshav Kanoria. Mr. Keshav Keshav
- 0:21sir is an ISB alum. And Keshav sir has
- 0:26had a very extensive experience in
- 0:28management and then Social Impact
- 0:30Consulting.
- 0:31Uh so, as I believe, Keshav sir, you
- 0:34graduated in 2009 from ISB and then you
- 0:37spent broadly half a decade in EY, then
- 0:40you pivoted to BCG.
- 0:42Um and then you pivoted again to
- 0:44Dalberg, where you spent another 5
- 0:46years. And then you went to The
- 0:48Bridgespan Group, where you are a
- 0:50partner right now.
- 0:52>> That's right.
- 0:52>> So, the kind of vantage point you bring
- 0:54to the table in terms of what kind of
- 0:56impact ISB has had on your career from a
- 0:595- and 15-year lens is actually
- 1:02unparalleled. And that's exactly why I
- 1:04wanted to have this conversation with
- 1:05you.
- 1:06Uh but we'll take it step by step. Um
- 1:09so, my first question to you
- 1:12is that uh
- 1:14you graduated in 2009, which was just
- 1:17after the uh economic recession. Um so,
- 1:21did you feel the impact of the financial
- 1:24meltdown in your placements on campus?
- 1:26And how did the school respond uh with
- 1:29respect to career Please.
- 1:32>> Yeah. No, firstly, thanks for having me
- 1:34over. Uh you know, pleasure chatting
- 1:35with you.
- 1:36Um yeah, no, for sure. I think 2009 was
- 1:40a tough
- 1:41graduation year for all of us.
- 1:43Uh there were 450 in my batch at that
- 1:45time.
- 1:46Right? And uh consulting used to be
- 1:48sought after, as you can imagine.
- 1:51You know, financial services was another
- 1:53one, and then there were, you know,
- 1:55regular management jobs and
- 1:57and things like that. I think that year,
- 1:59um we probably got hit across the board.
- 2:01Uh you know, especially I think
- 2:02consulting got hit,
- 2:03you know, fairly badly.
- 2:05Uh you know, that said, I think the
- 2:07school took proactive measures, and you
- 2:10know, I think whatever best they could
- 2:12in that year, you know, including a few
- 2:13things. One, extending the placement
- 2:16period. So, usually, you know, things
- 2:17used to finish up in a couple of weeks,
- 2:20you know, that got extended to at least
- 2:213 months and beyond. I think post
- 2:24graduation as well, uh the institute
- 2:26kept supporting um
- 2:28you know, graduates from that year.
- 2:30Uh the second is they broadened the
- 2:32employer base. So, while earlier they
- 2:36might be looking at an A set of
- 2:38employers, in that year they brought in
- 2:40into many other industries, you know,
- 2:42geographies, and so on and so forth, so
- 2:44that people get enough opportunity
- 2:47to try out.
- 2:48>> Mhm.
- 2:50>> So, I think these are like two tangible
- 2:52actions that I recall.
- 2:54>> Mhm.
- 2:55>> Uh
- 2:55and people were like getting placed
- 2:57right up to the last day, and I think
- 2:59even till the last day, you know, a fair
- 3:02amount of one placed.
- 3:04>> Mhm.
- 3:05>> I think
- 3:06and then, you know, even post
- 3:07graduation,
- 3:09I think a lot of switches happened after
- 3:11that. So, because people weren't fully
- 3:14satisfied with their job right after
- 3:16ISB, there were people who were making
- 3:18moves within a year or two when things
- 3:19started when things started to pick up.
- 3:21>> Mhm.
- 3:22>> Uh yeah.
- 3:24>> Got it. And you know, it's very good to
- 3:26see the parallels between what you
- 3:28experienced and the effort by ISB in
- 3:312009 as compared to the efforts by ISB
- 3:34careers team in a very different
- 3:35context, which was COVID-induced in
- 3:382021. So, I resonate with the fact that
- 3:40school was giving it giving it its all
- 3:44uh to get each and every student placed.
- 3:47Um
- 3:48so, super duper glad to to that. But, uh
- 3:51talking about your post-ISB journey, the
- 3:53first 5 years, like we discussed, you
- 3:55spent largely in EY in a business
- 3:57advisory. So, what triggered this
- 4:00trajectory specifically in consulting?
- 4:02You told me that it was a popular
- 4:04on-campus choice as it is right now, but
- 4:08why specifically consulting and uh how
- 4:11was your experience at EY?
- 4:13>> Sure. Sure.
- 4:15Uh so, I mean, just so you know, I was
- 4:16doing financial services pre-ISB.
- 4:19Right. So, 2 and 1/2 years before my ISB
- 4:22stint, I was I did some equity research,
- 4:24portfolio management,
- 4:26you know, largely those kind of jobs.
- 4:28>> Mhm.
- 4:29>> And uh I was also giving my CFA, the
- 4:31Chartered Financial Analyst. So, I was
- 4:33very much on the financial services
- 4:35track.
- 4:36And then I decided to, you know, given
- 4:39all my ISB experience and all the case
- 4:41work that we used to do at ISB, I found
- 4:42that very
- 4:44uh
- 4:44you know, intellectually stimulating,
- 4:47and I loved the problem-solving
- 4:49that came with it. And so, I was like,
- 4:51"Okay, this seems to be something like
- 4:53more up my alley versus looking at
- 4:55spreadsheets
- 4:56uh you know, as as a financial analyst."
- 4:59Um and so, I decided to kind of go the
- 5:03consulting route.
- 5:04>> Okay.
- 5:05>> That's I was just waiting for it to
- 5:07happen. The first job after ISB was in a
- 5:09media company.
- 5:10>> Yeah, I saw that.
- 5:11>> And then I switched over to EY. Uh you
- 5:14know, luckily that break happened.
- 5:16And at EY, I, you know, I fondly
- 5:18remember those times. It was about 1 and
- 5:201/2 years, like you mentioned, all
- 5:21focused on education. So, it was very
- 5:23interesting because
- 5:24most people start off in consulting as a
- 5:26generalist.
- 5:27>> Generalist, yeah.
- 5:28>> You go across multiple sectors and
- 5:29clients and all that.
- 5:31For me, it was wholly and solely focused
- 5:33on on the education sector.
- 5:35>> Oh, wow.
- 5:36>> And uh although it was private
- 5:38education. So, I didn't do work with
- 5:39government and development actors, but I
- 5:41did work with private universities,
- 5:44school chains, private vocational
- 5:45training,
- 5:46private preschools, you know, of those
- 5:48uh kind of players and and other
- 5:50conglomerates were looking to enter the
- 5:52sector as well because that time
- 5:54education was becoming quite hot.
- 5:56It was
- 5:58people thought of it as a long-term cash
- 6:01flow business, you know, you get annuity
- 6:03revenues if you set up schools.
- 6:06You know, a lot of private players were
- 6:07looking at setting up universities,
- 6:10school chains, tying up with
- 6:11international players.
- 6:13So, there was lots of activity and
- 6:14momentum in that space and some big
- 6:17home-grown players like Educomp,
- 6:19Everonn, and IIT, like these were like
- 6:21the poster childs of education at that
- 6:24time. So,
- 6:25it was quite interesting to be in that
- 6:27space and it was a niche space, of
- 6:29course, as you can imagine education
- 6:31sector consulting isn't that large.
- 6:33>> And I think LEK had not come in into
- 6:35come into India at that point.
- 6:37>> That's right. So,
- 6:38there used to be Parthenon,
- 6:39>> Mhm.
- 6:40>> which wasn't part of EY at that time.
- 6:42>> Mhm.
- 6:43>> And it got bought out by EY
- 6:45towards the end of my EY stint, so like
- 6:472014 sometime.
- 6:49But so Parthenon was existing in
- 6:50parallel. They were serving a lot of
- 6:52international clients. I was doing more
- 6:54domestic clients.
- 6:56>> Mhm.
- 6:57>> And there were the other big four as
- 6:59well, KPMG, etc., etc. Like they also
- 7:01had private sector clients.
- 7:03>> Mhm.
- 7:04>> So, that that was quite interesting. It
- 7:05was a small team, just six, seven of us,
- 7:08you know, headed by a partner and senior
- 7:09manager.
- 7:11Uh
- 7:12doing some interesting work like I was
- 7:13saying with school chains, universities,
- 7:15helping people think through entry
- 7:16strategy, growth strategy,
- 7:19you know, making plans, uh business
- 7:21plans for universities and things like
- 7:22that. So, like super interesting. I
- 7:24think a a space which anyway I was
- 7:26interested in even beforehand. You know,
- 7:28my mom's an educationist.
- 7:30>> Oh, wow.
- 7:31>> And a lot of my, like even ancestors and
- 7:33all were involved with education. So,
- 7:35education was close to my heart.
- 7:38And it so happened that I got that
- 7:39opportunity in education and at EY, so
- 7:42it was fantastic.
- 7:44>> Got it. And it's interesting that you
- 7:46pointed out that you were not a
- 7:47generalist because that's the perception
- 7:49when it comes to on-campus hiring.
- 7:51Uh and do you think uh
- 7:54Mom's background coupled with your
- 7:56experience in EY solidified your move to
- 7:59social impact? Was that a trigger?
- 8:03>> Yeah, it could have been. I mean
- 8:05now looking back, I think some of this
- 8:07is like in like
- 8:09in hindsight, you can say but the at
- 8:11that time the way it's playing out is a
- 8:12bit opportunistic, but
- 8:14I it did seem like yeah, this education
- 8:17seems to be a sweet spot
- 8:20uh
- 8:21at EY, I I did like a good fair amount
- 8:23of private sector work in education and
- 8:25then
- 8:26came along BCG, which was
- 8:29uh more government and development but
- 8:31in education. The
- 8:33two years I spent in BCG were with for
- 8:35example with the government of Haryana,
- 8:37I did work for a year on their
- 8:39transformation program for the whole
- 8:40state. Right? So, you can imagine the
- 8:42kind of scale we're talking about,
- 8:4315,000 schools
- 8:45>> Wow.
- 8:45>> million kids
- 8:47uh which who go to government schools.
- 8:50Right? And so, BCG was running the whole
- 8:51transformation program, designing it and
- 8:54program managing it. Uh of course, they
- 8:56had a multi-year engagement. I was on it
- 8:57for a year.
- 8:59Uh you know, I helped roll out the
- 9:00remedial program
- 9:02for example in in Haryana primary
- 9:04schools.
- 9:05>> Got it.
- 9:06>> And then apart from government, I ended
- 9:07up working with development sector as
- 9:09well. So, Gates Foundation, World Bank
- 9:12uh a couple of other governments as
- 9:13well.
- 9:14You know, so in the two-year BCG stint.
- 9:16>> Got it. Very interesting.
- 9:18>> So, that helped round out, I would say,
- 9:20the education sector experience because
- 9:22then I got the private sector side at EY
- 9:24and then the development sector side at
- 9:27at BCG.
- 9:28>> Very interesting.
- 9:29And uh then you pivoted to Dalberg. And
- 9:33my specific question on Dalberg is that
- 9:35think spent two years in BCG broadly.
- 9:39And then you went to Dalberg. So,
- 9:42what
- 9:44was the reason behind that decision? I
- 9:45know BCG is a generalist consulting firm
- 9:48which has a separate SI practice.
- 9:51And Dalberg is a pure play social impact
- 9:53consulting firm, but
- 9:54after spending 4-5 years in Dalberg,
- 9:59when you looked at it retrospectively,
- 10:01what was the difference in the kind of
- 10:03work at Dalberg versus BCG?
- 10:05>> Yeah. Yeah.
- 10:07So, I think great question. I think BCG,
- 10:09you know, after my 2 years there, I I
- 10:11had a choice. And I was looking at
- 10:13various choices, right? One choice was
- 10:15to go down
- 10:16uh the education track, right? Saying,
- 10:18"Okay, I'll join an education company or
- 10:20start something up in education."
- 10:24Another option was to go down the social
- 10:26impact track.
- 10:27>> Mhm.
- 10:28>> Because I'd already got some social
- 10:29impact exposure at BCG, although it was
- 10:31education focused.
- 10:32>> Mhm.
- 10:33>> least I had some, you know, interaction
- 10:34with my international development
- 10:36actors. And so, that was the other
- 10:38track. So, and so, I continued to So, I
- 10:40kind of pursued that track
- 10:42uh at Dalberg, right? And that brought
- 10:44me into my exposure beyond just
- 10:46education.
- 10:47So, I actually went, in that sense, the
- 10:49other way around, because I started off
- 10:50as a specialist in education
- 10:51>> Yeah.
- 10:53>> And then I became a generalist at
- 10:55Dalberg. So,
- 10:57you know, that's quite unusual about the
- 10:58trajectory.
- 10:59>> And anybody who would look at your
- 11:01LinkedIn would say, "Okay, this guy
- 11:03started his career as a generalist at
- 11:05EY, most probably, and then he zeroed
- 11:08down on social impact, and then he
- 11:10joined a social impact consulting firm,
- 11:11but the reality is very different."
- 11:14>> Yeah. That's right. That's right. So,
- 11:16Dalberg gave me exposure to all kinds of
- 11:18client segments, from top tier to
- 11:20multilaterals, bilaterals, foundations,
- 11:24NGOs, private sector, the whole
- 11:26spectrum.
- 11:28Uh across topics. So, education,
- 11:31skilling, health, nutrition.
- 11:33>> Mhm.
- 11:33>> Um sanitation, you know, inclusive
- 11:36growth, all kinds of topics and across
- 11:38geographies as well. So, while a large
- 11:40body of my work was in India,
- 11:42>> Got it.
- 11:43>> ended up doing work in Bangladesh,
- 11:44Myanmar, Cambodia, Hong Kong,
- 11:48>> Wow.
- 11:48>> Timor Leste, okay.
- 11:50Uh it's a really small island country
- 11:53near Indonesia, which I had honestly not
- 11:55even heard of.
- 11:57Um so, I think very, very broad and
- 11:59interesting, diverse exposure across so
- 12:02many topics was fantastic
- 12:04at that, yeah.
- 12:07>> Very nice. And um
- 12:10understood. So, Dalberg really widened
- 12:12your horizons intellectually and
- 12:14geographically
- 12:16uh within the realms of social impact.
- 12:19And
- 12:20>> That's right.
- 12:20>> uh before you shifted to Bridgespan
- 12:22after Dalberg, you had crossed your
- 12:2410-year work anniversary post ISB.
- 12:28So, at that point of time back in
- 12:312019-2020,
- 12:33uh
- 12:34if I would have asked you that, Keshav
- 12:36sir, how is
- 12:38how life would have been different if,
- 12:41let's say, you did not have ISB in your
- 12:42journey,
- 12:43>> Mhm.
- 12:44>> then what would you have said?
- 12:46>> Yeah, I mean, some of these
- 12:48counterfactuals are are difficult, like,
- 12:50you know, if not for
- 12:52you know, if if for, but
- 12:54um
- 12:56yeah, I think just looking back, maybe
- 12:57two, three things, right? One is uh
- 13:00I think the peer group is a is a big
- 13:02one, right? The the peer group
- 13:03development. In fact, my break into EY
- 13:05came from a peer at ISB.
- 13:07>> Oh, wow.
- 13:08>> So, she was working in the media
- 13:09practice at EY, which was under the same
- 13:11partner that also looked at education.
- 13:14>> Oh.
- 13:14>> And so, when they were looking for
- 13:16someone, like, she we just somehow
- 13:18happened to connect at that time, and
- 13:19she said, "We're looking for people."
- 13:21And you know, I didn't really apply, and
- 13:23it just somehow all worked out, and it
- 13:25also so happened that my first manager
- 13:27he was an ISB alum.
- 13:28>> Oh, wow.
- 13:29>> So, small world, right? Like the ISB
- 13:32alum referred me, the one who I was
- 13:33reporting to was an ISB alum. So, it
- 13:36it feels more comfortable. I think when
- 13:38you're there also, you got a common
- 13:41connect, there's a common background
- 13:42that you can leverage.
- 13:45>> Uh very true.
- 13:46>> I think that has just continued with me
- 13:47throughout. I mean, ISB peers and alums
- 13:51have been helpful
- 13:52as career guides. I think the points
- 13:54when I was making decisions on what to
- 13:56do.
- 13:57Uh you know, should it be impact
- 13:58investing? Should it be impact
- 13:59consulting? Should I do something in
- 14:01EdTech?
- 14:02Uh should I do something outside India
- 14:04versus India? You know, all those
- 14:05different choices.
- 14:07Uh
- 14:08and because the whole world was opening
- 14:10up and so many different choices were
- 14:12opening up, I you know, I don't think
- 14:15that kind of knowledge repository and
- 14:17experience
- 14:18would have been tapped into anywhere
- 14:20else.
- 14:22>> Uh got it.
- 14:23>> So, I think that was that was all this
- 14:25uh
- 14:26that's always been very helpful and you
- 14:27know,
- 14:29it's helped me at
- 14:31uh you know, low periods
- 14:34uh
- 14:35to just lean on people, get support,
- 14:38you know, all kinds of things. Yeah. So,
- 14:40I think life would have been quite
- 14:42different.
- 14:43>> Very true.
- 14:45I mean, you essentially
- 14:46>> I think also unique thing about ISB is
- 14:48that you have alums in all kinds of
- 14:50places.
- 14:51>> Mhm.
- 14:52>> Whether it's geography, sectors, kinds
- 14:54of from companies, all of that. Because
- 14:57it feels a little different from the
- 14:58IIMs, for example, right? IIMs tend to
- 15:00be a little more concentrated in a few
- 15:01companies in a few sectors.
- 15:03>> Very true.
- 15:04>> Because ISB alums uh come from such
- 15:06diverse backgrounds and even ISB, you
- 15:08know, has gives exposure to so many
- 15:10different things, you see ISB alums
- 15:12everywhere.
- 15:13I don't think there's any now large,
- 15:15prominent company or startup or some
- 15:18sector which ISB alums haven't touched.
- 15:20>> Very interesting.
- 15:22And to be very honest, the popular
- 15:24perception is that ISB is only a
- 15:25consulting field of school. If you are a
- 15:27consulting aspirant, go to ISB. If you
- 15:29want to do anything else in life, don't
- 15:30go to ISB. But you as an alum are saying
- 15:33that ISB frankly has one or the other
- 15:36alum, be it in any geography, any
- 15:38industry, any company. And I resonate
- 15:39with that.
- 15:41>> Yeah. Yeah. Like when I was in looking
- 15:43at impact investing,
- 15:45uh we see ISB alums sitting at
- 15:47Aavishkaar, for example.
- 15:49Or if it's an impact consulting, uh ISB
- 15:51there were ISB alums in FSG and Dalberg,
- 15:55you know, now of course Bridgespan. So
- 15:57we see multiple places.
- 15:59Uh
- 16:00Startup world, of course, there are
- 16:02tons, right? Education companies, I can
- 16:04name several. Mayank Kumar was at
- 16:05UpGrad. You know, so many others.
- 16:08Uh I mean, just in my batch, but there
- 16:09were many others from my batch and even
- 16:11other batches uh who've been so active
- 16:13in the education sector as well. I mean,
- 16:14you look at UpGrad and you know, etc.
- 16:16You know, etc. etc.
- 16:18>> Got it.
- 16:18>> So that's always been super helpful.
- 16:20I mean, some of them have also been
- 16:22clients, you know?
- 16:23So one of my clients at EY was a
- 16:25batchmate who happened to be working at
- 16:27an education company.
- 16:29Uh
- 16:30and he he became my client at EY.
- 16:33>> Wow.
- 16:34So everybody from the person who
- 16:36referred you to the person you reported
- 16:38to to your clients eventually came from
- 16:41this collective called ISB.
- 16:43>> Yeah. Yeah.
- 16:45That's the That's the beauty.
- 16:46>> Very interesting. And my last question
- 16:48to you, because I know uh I have to be,
- 16:50you know, receptive of your time,
- 16:52is that Bridgespan is a firm that
- 16:54doesn't have a lot of literature out
- 16:56there.
- 16:57Uh I mean, we train folks on management
- 16:59consulting and social impact consulting.
- 17:01Um
- 17:03and I know
- 17:05the firm does not have a lot of
- 17:07information literature.
- 17:09Uh
- 17:10so I wanted to ask you, you have spent
- 17:11five years with the firm broadly as a
- 17:13partner now.
- 17:15Uh how do you How do you think the firm
- 17:16is different from other social impact
- 17:18specialist like Dalberg because when I
- 17:20talked to a Samagra consultant, they say
- 17:23that we're a governance consulting firm.
- 17:24We work with state governments to affect
- 17:27on ground outcomes. When I talked to
- 17:28somebody from Satva, they say we work
- 17:30with NGOs and foundations to advise
- 17:33them.
- 17:34How would you categorize Bridgespan?
- 17:38>> Sure. Sure.
- 17:39Yeah, and I think fair question because
- 17:42like we tend to operate a bit low-key
- 17:44under the radar. So, lots of not a lot
- 17:46of people know enough about Bridgespan.
- 17:52So, I think the way I would describe
- 17:54Bridgespan is A, it's a non-profit in
- 17:56the US. And so, the that's where our
- 17:58headquarters is. And so, our ethos is
- 18:00one of a non-profit, right? We are
- 18:02mission-driven.
- 18:03We only believe in impact.
- 18:06And we believe in a world of equity and
- 18:08justice.
- 18:09>> Mhm.
- 18:10>> What to that end, there are three kinds
- 18:12of things that we do. One is strategic
- 18:13advisory, which you know, you could say
- 18:15is similar to what Dalberg,
- 18:17you know, other consulting firms.
- 18:19But we focus on philanthropies on the
- 18:20one hand. So, philanthropy, CSR, any
- 18:22kind of donor.
- 18:23>> Got it.
- 18:24>> Could be impact investors also. So,
- 18:26funders kind of broadly in that bucket.
- 18:28And then fund seekers in the other
- 18:31pocket. So, NGOs, social enterprises.
- 18:33And so, we do advisory work for both
- 18:35pockets.
- 18:36And there itself there is some
- 18:38distinction because we do a lot of work
- 18:42intentionally with non-profits because
- 18:44they're much more approximate to
- 18:45communities. They're much closer to the
- 18:47ground. They understand the ground
- 18:48realities, the practicalities. And that
- 18:50informs us to make better
- 18:52recommendations to funders as well.
- 18:55>> [clears throat]
- 18:55>> So, we are very intentional about that
- 18:57and we keep that loop alive
- 18:59between funders and and fund seekers.
- 19:02The second The second thing that we do
- 19:05is thought leadership. Both one-off
- 19:07reports, you'll see stuff on climate and
- 19:10you know, other topics which are more
- 19:11one-off. There are some things we pursue
- 19:12for even 3 years, 4 years, 5 years.
- 19:16Which is very interesting because that's
- 19:18again quite unique to our consulting
- 19:20firm versus other consulting firms.
- 19:23The third is capacity building of
- 19:24nonprofits. We have some that does that
- 19:27as well.
- 19:29Uh
- 19:29and so like in India for example, we
- 19:31build capacity of over 150 NGOs over the
- 19:33last 4-5 years.
- 19:35>> Got it.
- 19:36>> do some of these things around
- 19:37especially the whole ecosystem building
- 19:38part, you know, how do you build a
- 19:40vibrant philanthropy ecosystem? How do
- 19:42you build a good NGO ecosystem?
- 19:44>> Very true.
- 19:45>> of these long-term bets
- 19:47we are able to make, you know, given our
- 19:49key impact focus and being a nonprofit
- 19:51status.
- 19:53>> Awesome. And thank you so, so, so much,
- 19:55Keshav sir, for your time. Uh this was
- 19:57supremely insightful. I was taking notes
- 19:59incessantly.
- 20:01Uh and I'm 100% sure that this will help
- 20:04all ISB aspirants.
- 20:07>> Yeah, you're welcome. No, uh lovely to
- 20:09chat with you and and let's keep
- 20:10chatting.
- 20:11>> Sure. Thank you so much, sir.
- 20:13>> Great. All right, take care, man.
- 20:15>> Thank you. Bye.
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