How i use ai inside my business to print $750k/week — Transcript
Full transcript
- 0:00This is exactly how I'm implementing AI
- 0:02to be in every single inch [music] of my
- 0:05business. AI is obviously all the rave
- 0:07right now. Everyone's talking about
- 0:08implementing it, using it in their
- 0:10business, and how they're getting more
- 0:11output. What I will say is that nine out
- 0:14of 10 people [music] that you see online
- 0:16talking about AI and how it's
- 0:18revolutionized their business, these
- 0:20people are broke and they're typically
- 0:22selling you a course on AI
- 0:23implementation. So, I actually run a
- 0:26business. I have a real team. I've got
- 0:28100 plus full-time employees
- 0:30>> [music]
- 0:30>> in my business. So, I'm not some
- 0:32freelancer that's basically sitting down
- 0:34all by myself trying to have 20 [music]
- 0:36agents with me and not have any
- 0:38employees at all. So, what I'm going to
- 0:40do in this video is just walk you
- 0:41through exactly how I'm implementing it
- 0:44in my business [music]
- 0:45to get the most output. And it's
- 0:46typically the opposite of how most
- 0:48people look at it. Now, whatever I have
- 0:50observed from having thousands of
- 0:51clients all around the world is when it
- 0:53comes to AI, most people are like, "Hey,
- 0:56can you write me this ad? I want you to
- 0:57act as a Bain or McKinsey consultant.
- 1:00Look at this. Re-look at my employment
- 1:02contracts." Something like that. And
- 1:03it's like they start from zero and then
- 1:05they want AI to take them from where
- 1:07they are to the end point. Now, while
- 1:09you can use AI to do that,
- 1:12right now, that still gets you a very
- 1:14mediocre output. So, one of the
- 1:16exercises that I do in my business, and
- 1:18I did it just last week, and I'll run
- 1:20you through it right now, and it is
- 1:22something that would have taken me years
- 1:25to basically do before I had AI. So, in
- 1:28my business right now, we've had like
- 1:30the last 2 and 1/2 months that have been
- 1:32low sales months. And so, I've been
- 1:34obviously speaking with my team and
- 1:36trying to get to the bottom of it. Leads
- 1:37are very, very strong. Super quality,
- 1:39high quality leads coming in. We've had
- 1:41a bit of turnover on sales team. And so,
- 1:43I wanted to basically dig into what is
- 1:45going on. So, what I did is I went into
- 1:48ZoomIQ and well, not me personally, I
- 1:51had my team do it, and pull every single
- 1:54sales recording for the last year and a
- 1:55half in my business that was beyond a
- 1:59certain time limit. And so it pulled out
- 2:025,338
- 2:04sales call that were
- 2:06substantive agency sales call. So this
- 2:09doesn't include like my high ticket
- 2:10programs or anything like this. This is
- 2:12exclusively just for agency. Then it
- 2:15listened to every single one of those
- 2:17sales calls, right? From the transcript.
- 2:19And I said, "Okay. Now what I want you
- 2:21to do is I want you to act as a sales
- 2:24manager and I want you to rip through
- 2:26all of these sales calls and I want you
- 2:27to rank each and every rep." Then it
- 2:30ranked them on dials, talk time, and put
- 2:33a full trend analysis for all of those
- 2:35things. And what you can see on the
- 2:37screen
- 2:38>> [clears throat]
- 2:38>> is what it produced for me. The level of
- 2:40detail that it's got on this thing. Like
- 2:43it's got all of the questions, what
- 2:45percentage of the call that they were
- 2:46asked, um which script questions did get
- 2:49asked, script adherence by rep, so
- 2:51ranking all the reps and how how they
- 2:53adhere to this stuff. Um and then it
- 2:56gives me a team scorecard.
- 2:59And breaks through all the different
- 3:00team scorecards. Um if they went for a
- 3:02one call close, um how did they do on
- 3:05their discovery? Did they ask a
- 3:07commitment? Like on a scale of 1 to 10,
- 3:09how committed are you to solving this
- 3:10problem? Um and then they use the
- 3:13specific close sequence that we use on
- 3:15our calls. Then did they lock down the
- 3:18second call? And how did they end the
- 3:20call? What their talk time percentage is
- 3:22here. You can see here like okay, they
- 3:23talked 52% of the time. Um they handled,
- 3:26you know, 68% of the objections. Then it
- 3:29will give me like a full month-by-month
- 3:31breakdown of how this trend looks over
- 3:34time. AI's only as good as the context
- 3:36window that it is that you give it. And
- 3:38so effectively, the first thing that I
- 3:40do, I'm running you through how I use
- 3:42this for my sales team. I'm going to
- 3:44show you how I used it in other areas of
- 3:45my business as well. But effectively,
- 3:48you want to give it as much context as
- 3:50possible. And most people, they
- 3:51understand that, but they don't actually
- 3:53do it because it's quite difficult to
- 3:55do. I'm the guy that can have the big
- 3:57picture of like where the most value
- 4:00would be unlocked by using AI in my
- 4:02business, and then collecting all that
- 4:03data and then going through. I'm not the
- 4:04guy that's going to create all these
- 4:06workflows and automation. And to be
- 4:08honest, I think a lot of the people that
- 4:09are teaching that online are
- 4:10completely broke anyway. So, just
- 4:12imagine, right? Like I asked my sales
- 4:14manager to physically listen to 117,000
- 4:18sales calls to then identify the 5,800
- 4:21that are worth going really, really deep
- 4:22in, and then ranking them and scoring
- 4:24them and doing all of these things. Like
- 4:26this is typically what people would pay
- 4:27these management consultants, like 1 and
- 4:301/2, 2 and 1/2, 5 million dollars as a
- 4:32consulting project at Bain, McKinsey,
- 4:35Boston Consulting Group to actually do
- 4:37in their business, where they go in,
- 4:39they create a data room, they pull all
- 4:41of this stuff, then 6 months later they
- 4:43come back to you with your report after
- 4:44spending hours of calls on like Zoom and
- 4:47consulting calls and engagement letters
- 4:49and all this nonsense, right? This took
- 4:51me like a day to do.
- 4:53It probably took a couple of hours for
- 4:55my team to pull the data for me, and
- 4:57then I went back and forth with this for
- 4:58a day to get all of this data. And, you
- 5:02know, I obviously had a hunch at where
- 5:04where things were going, but you can't
- 5:07get this level of detail from speaking
- 5:09with your team. And realistically, while
- 5:12no one really wants to admit it, it's
- 5:14like if you want anything done properly,
- 5:16you need to do it yourself. Like all of
- 5:19my billionaire friends, all of my
- 5:20friends that have got companies that are
- 5:22doing hundreds of millions of dollars,
- 5:24it's the same recurring theme. It's the
- 5:26stuff that no one wants to talk about
- 5:29like online and put it in videos like
- 5:31this, where they're like, "Yeah, like,
- 5:33you know, I've got a very great
- 5:34management team, and they just run
- 5:36everything for me." The reality of that
- 5:38happening is actually very, very low.
- 5:40Does that mean that you need to, you
- 5:42know, do everything yourself and you
- 5:44can't rely on anybody? Absolutely not.
- 5:45I've got some absolute savages in my
- 5:47business that I can rely on, but it's
- 5:49things like this. Like no one's going to
- 5:51sit down and really dig through all of
- 5:54this data to this level of deep analysis
- 5:56for you and come up with this idea.
- 5:58Well, they might, but it's very, very
- 5:59rare. When I catch up with my
- 6:00billionaire buddies and I see the level
- 6:03of detail that they get involved in or I
- 6:04look at, you know, the clients that I've
- 6:06got that are doing tens of billions of
- 6:08dollars in revenue and I hang out with
- 6:10their management team. Like these people
- 6:13are absolute savages in going from the
- 6:16clouds all the way down to the dust. And
- 6:20the dust is what most entrepreneurs
- 6:22don't want to deal with, but the dust is
- 6:24where the hundreds of millions of
- 6:26dollars are to be made because it's very
- 6:29easy just to be like, "Hey, this is like
- 6:32I shouldn't be This is below me. I
- 6:33shouldn't be getting involved in this
- 6:35level of detail." Why not?
- 6:38Why not, right? And it's typically some
- 6:40belief or identity that the business
- 6:42owner has, but if you look at like
- 6:44stories of Elon, like he will literally
- 6:46find a problem in his business, then he
- 6:48will go and camp out, sleep on the
- 6:49factory floor to find out what that
- 6:51constraint is to get the throughput. So,
- 6:53it's like if the richest man in the
- 6:55world does it, then why can't you do it?
- 6:57You know, you want to use AI to be able
- 6:59to be in every single inch of your
- 7:01business and it's impossible to do it
- 7:02unless like this would have just been
- 7:04too much of a burdensome time exercise
- 7:06for me to do with AI didn't leverage AI.
- 7:08And so, this gives me a full analysis of
- 7:11trending, where the training was at,
- 7:13what's going on in the meeting rooms,
- 7:15what is the review cadence of calls,
- 7:17what is like the words that are being
- 7:19used, what's the word cloud, the the the
- 7:21recurring themes. And so, this is just
- 7:23one way to do it in your business. So, I
- 7:25would highly recommend that if you run a
- 7:28sales team to go pull all of your call
- 7:30transcripts and to run the very same
- 7:32process. It will absolutely be
- 7:34enlightening. I am now going to reoccur
- 7:36set this up as a recurring task that
- 7:38happens from my team once I built it out
- 7:40once, so it'll happen in week and it
- 7:42allows me to get like a high-level
- 7:44executive look at what like the pulse of
- 7:47my market, what's being said on sales
- 7:49calls, what's coming up in the economy,
- 7:51like what competitors are being named on
- 7:53sales calls, what are the the the number
- 7:55one things that are stopping people from
- 7:56going back, um what are the number one
- 7:58things that are holding people back from
- 8:00buying, or what are the objections that
- 8:01they're presenting on these calls. We
- 8:03are living in the most incredible time
- 8:05ever to be a marketer. This is just a
- 8:07way that you can apply it on the sales
- 8:09team. Another exercise that you can do
- 8:10with your e-com business, or if you
- 8:11don't run a sales team, is you can pull
- 8:14all your customer support tickets,
- 8:15right? Same thing. Load them up into a
- 8:18Claude project. That's one context
- 8:20window. Then, you are you basically say,
- 8:22"What are my top five biggest
- 8:24competitors online?" If you're too lazy
- 8:26and you don't know what they are, then
- 8:28you're like, "Okay, cool. Um I want you
- 8:30to go read all of their Trustpilot
- 8:31reviews, all of their Google My Business
- 8:34listing reviews, all um any review
- 8:37platform basically that exists. What are
- 8:38the reoccurring themes that come up?"
- 8:40Then, you take all of that information,
- 8:42right? And then, you ask Claude, "Hey,
- 8:44can you categorize this into five
- 8:46distinct angles that I could write ads
- 8:48about?" And then, it will write the ads.
- 8:51And like the big thing here is if you
- 8:54just ask AI to write ads for you, it's
- 8:57going to be dog It's going to be
- 8:59complete and utter dog And I can
- 9:01tell you from speaking from experience
- 9:02from working with so many different
- 9:04businesses around all the world, looking
- 9:05at people's ad accounts, and literally
- 9:07auditing them for a living, and then
- 9:08being paid by
- 9:11having to beat those results by a
- 9:13minimum of 30%, otherwise my agency
- 9:15doesn't get paid. So, I see this I have
- 9:18a very unique vantage point that most
- 9:20people don't have. Even for the guys
- 9:21that are spending like, you know, tens
- 9:23of millions of dollars a month, they're
- 9:25only spending that in their business in
- 9:27their niche. But like, not only do I
- 9:29have thousands of clients, but then in
- 9:31addition to that, like we we speak with
- 9:34tens of thousands of businesses a month.
- 9:36So, I have a very unique vantage point
- 9:38and I can tell you unequivocally that
- 9:40most AI ads are just killing ROAS. So,
- 9:43instead, when you give it all that
- 9:45context window, then you can basically
- 9:48give it your framework of your winning
- 9:50ads that you're already running in Meta
- 9:53and you can say, "Okay, now take all of
- 9:55these insights and I want you to write
- 9:57me five unique ads based on these
- 10:00angles, but I want you to do it based on
- 10:02this winning ad format." And if you show
- 10:05this ad to 100 people, not one in 100
- 10:09should be able to tell that it was
- 10:10written by a different copywriter. Then
- 10:12it will go out and it will write you
- 10:13five different ad angles. Then you can
- 10:15say, "Write me 20 different headlines
- 10:17for all of these ad angles. Here are my
- 10:19top 100 winning headlines from my ad
- 10:21account." Boom. Then, what you do is you
- 10:24run that, you chuck them in a CBO, you
- 10:27let them run, you see which ones are the
- 10:29winners, then which are the ones from
- 10:31the winners from the statics, and if you
- 10:33don't know how to create like a winning
- 10:34static ad,
- 10:36here's a plug, use my platform
- 10:37getkong.ai. I've got all my winning ad
- 10:40statics in there from spending $300 in
- 10:43ads. You can just swipe and deploy them.
- 10:45You can even jack me and use a 7-day
- 10:47free trial and go create a bunch of ads,
- 10:50right? Um that's how much I want you to
- 10:52win. Then you run them as static ads.
- 10:54Then after you've done that and you find
- 10:56the winning angles, then I want you to
- 10:58basically create a mini
- 10:59two-to-three-minute VSL based on the
- 11:02winning angle and run that as an ad.
- 11:04Then this is the same process like we've
- 11:07done it for writing ads, then you can do
- 11:08the same process for writing emails, for
- 11:10having an FAQ question on your sales
- 11:13pages, on your landing page based on all
- 11:15the ticket support customer support
- 11:17tickets of like what are the things that
- 11:19people are talking about that aren't
- 11:20appearing on reviews or forums. And you
- 11:22get all this collateral and it just
- 11:23basically results in you being able to
- 11:26be in every single inch of your business
- 11:28everywhere. And so, I think that what
- 11:31like the interim is going to look like
- 11:34for most businesses is not just
- 11:36replacing entire departments with AI.
- 11:39Um that will obviously come, but it's
- 11:40more so of having like an AI employee on
- 11:43every single team that does all this
- 11:45stuff. Like it just does the stuff that
- 11:47humans are not going to do or it's going
- 11:49to take them like it's going to be a
- 11:50full-time job just to troll and listen
- 11:52to these sales data, right? Um and even
- 11:55if it's a full-time job, they still
- 11:56can't get to it. It would literally take
- 11:57a month if not years to do that. And so
- 12:00this is the way that I'm thinking about
- 12:01AI in my business. It's about how can I
- 12:04be absolutely across everywhere
- 12:07and micromanage the process. I know
- 12:10that's a dirty word, but it is a word
- 12:12that equates to hundreds of millions of
- 12:14dollars. And it's a way that you can
- 12:17micromanage it and still focus on
- 12:20growing the business because you can
- 12:22leverage AI to get you all of this data.
- 12:24So, I hope you enjoyed this video.
- 12:26Basically, just take one error in your
- 12:28business that is a constraint or is a
- 12:30the pain point in your business right
- 12:31now. Implement this process. It will
- 12:34like this has been an incredibly
- 12:36eye-opening experience for me. And when
- 12:38I look at the data, like you can see
- 12:40here like where the coaching is landing.
- 12:42Like this kind of stepped in at March um
- 12:44and then boom, it started to to lift
- 12:47immediately. So, it's just we're living
- 12:49in an incredible time to be an
- 12:50entrepreneur. If you have the creativity
- 12:52to apply AI, do not be lazy. Do not go
- 12:55from zero from a blank page and ask it
- 12:57what to do. Go out there and give it as
- 12:59much context as you possibly can. Um
- 13:01feed it. Have a very, very clear outcome
- 13:03of what it is that you're looking to
- 13:04achieve. And this is the way that you
- 13:06can just go out and explode your
- 13:08business. Um so these kind of raw videos
- 13:11is something that we're experimenting on
- 13:13the channel with. If you enjoy this, I
- 13:15know I've been getting feedback of like,
- 13:16"Hey, we love this. We love this deep
- 13:17source and not all these fast-paced
- 13:19cuts." It's something that we're
- 13:20trialing out. Let me know in the
- 13:22comments if you guys enjoy this. And if
- 13:24you do enjoy it, what other topics do
- 13:25you want to see me talk about? Wherever
- 13:27you're watching this in the world, stay
- 13:28dangerous, go get them, and I'll see you
- 13:30in the next one.
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