How I'd Turn a $51M Ecom Funnel Into a Quiz — Transcript
Full transcript
- 0:00I sell genetic reports
- 0:02and supplements.
- 0:03>> Right.
- 0:04>> And we've done 51 million. Going to be
- 0:0651 million this year.
- 0:07>> Amazing.
- 0:08>> And every year is growing. So, about 22%
- 0:11growth this year. Um about 22% EBITDA.
- 0:14>> Great.
- 0:14>> Um
- 0:15a lot of our systems are in place. The
- 0:17place system that needs most work is our
- 0:20marketing and funnels.
- 0:22>> Right.
- 0:23>> Our retail is by far our I would say by
- 0:25far we do about 22% retail, 40%
- 0:28wholesale, and the rest on Amazon.
- 0:30>> Okay.
- 0:31>> And I would say the biggest thing
- 0:33holding us back is
- 0:35Huh.
- 0:36Probably me. Um because I have a head
- 0:40full I'm a doctor
- 0:41and I have all this information and I
- 0:44have all this genetic stuff and I have
- 0:47all these different types of people
- 0:48coming to me and saying, "I have this
- 0:49problem. Can you apply this genetic
- 0:51solution?" You know, "I have these
- 0:53genetics. Can you evaluate the problem
- 0:55and give me a a guide?" Yes, here it is.
- 0:57So, I deal with infertility, pregnancy,
- 1:00neurotrophic issues, depression,
- 1:02anxiety, ADHD, I mean all that. And I
- 1:04can solve it with my systems.
- 1:05>> Right.
- 1:07>> And I've got tremendous outcomes.
- 1:08>> Right.
- 1:08>> And that's why we grow naturally, word
- 1:10of mouth, as fast as we have been.
- 1:12>> So, only word of mouth?
- 1:14>> Yeah, word of mouth literally.
- 1:15>> This whole time?
- 1:16>> Yes.
- 1:16>> Why? We We do have
- 1:18Google AdWords.
- 1:19>> in beta.
- 1:21Um but
- 1:22>> What are you spending on ads?
- 1:23>> Maybe 60,000 a month.
- 1:26>> Okay.
- 1:26>> 60,000 a month. Yeah. Um and they don't
- 1:29They convert, but they're
- 1:30>> No, I would agree with your claim it's
- 1:31word of mouth.
- 1:32>> Yeah.
- 1:33>> [snorts]
- 1:33>> Um so,
- 1:34I would like to establish clarity for
- 1:36myself so I can go to my team and say,
- 1:40>> [clears throat]
- 1:40>> "Look, this is the one thing that we're
- 1:41going to be working on."
- 1:42>> Yeah.
- 1:43>> And we're going to be dealing with say
- 1:44infertility or pregnancy or what have
- 1:47you. And then we we build the funnels
- 1:49and the systems and the director
- 1:50marketing and whatever title that's
- 1:52going to be.
- 1:53Guides the team.
- 1:55And we can then grow and keep going and
- 1:57the next dollar figure, I don't really
- 2:00care. I don't think I'm going to sell.
- 2:01I'm not sure. I got three three sons.
- 2:03Um,
- 2:04you know, extremely possible. I'm happy.
- 2:06My CEO and I are both here.
- 2:08We we love the business. As long as
- 2:09we're having fun, we're going to keep
- 2:10going.
- 2:11And uh,
- 2:12you [clears throat] know, I'm
- 2:13comfortable. I've got all the money I
- 2:15want. I could retire now, but I
- 2:18I have this knowledge in my head. Got to
- 2:20get it out. I want to help more people.
- 2:21>> Why do you So, why do you want to
- 2:25unless I misunderstood, why do you want
- 2:26to niche down?
- 2:28>> I want to not niche down necessarily.
- 2:31I want to establish clarity.
- 2:33>> Yeah, you want a unified message.
- 2:34>> I want to get a unified message and how
- 2:36do you unify a message when it's whole
- 2:39body and you have all these people? I
- 2:40mean, I used to go to
- 2:41>> Well, I think you chunked up. I don't
- 2:42mean like to me the message you have is
- 2:43really clear.
- 2:45Which is that the problems that you have
- 2:46come from your genetics.
- 2:48>> Well, they come from your genetic
- 2:49vulnerabilities, but they they truly
- 2:52come from your environment and your
- 2:53lifestyle.
- 2:53>> Okay.
- 2:54>> So.
- 2:55>> So, it's like
- 2:56your problems come from one of three
- 2:57places and we will help you with this
- 2:59one or like I I think this is I don't I
- 3:02don't think your messaging is that as
- 3:03confusing as you feel like it is.
- 3:04>> Well, let me let me give you this.
- 3:05>> I feel like I understand what you do.
- 3:07>> Yeah, so I wrote a book called Dirty
- 3:08Genes. Not these, but genetics, right?
- 3:11>> So, that would have been a term, you
- 3:13know.
- 3:13>> [laughter]
- 3:15>> So, I didn't used to do landscape
- 3:16construction, but
- 3:18so
- 3:19with Dirty Genes, the concept is we all
- 3:21have genetic vulnerabilities. The
- 3:23majority of the genetic variations that
- 3:24we all inherit, we all have,
- 3:26predispose us to various risks, blood
- 3:28pressure, anxiety in certain situations,
- 3:30what have you. I can look at your
- 3:32genetic report and say, "Look, you have
- 3:33genetic vulnerabilities here. If you
- 3:35apply this lifestyle, then clean up your
- 3:37environment, eat these foods, avoid
- 3:38these foods, avoid these nutrients,
- 3:40elevate these labs, you can bypass all
- 3:42this genetic variation."
- 3:43>> Uh-huh.
- 3:44>> So, that's that's the concept.
- 3:45>> Yeah.
- 3:46>> So, optimization of genetic
- 3:48vulnerabilities.
- 3:49>> Improving outcomes. I feel like this is
- 3:52so clear.
- 3:53I'm trying to I don't understand what's
- 3:55wrong.
- 3:56>> The what's wrong is
- 3:58is well, possibly I've been talking
- 3:59about this for
- 4:00>> super confusing? Like like with this
- 4:01like people do people come in confused?
- 4:04>> Customers will come in well, there's a
- 4:06lot of influencers out there which I
- 4:08don't name names, but MTHFR who's not
- 4:11heard of the genetic variation MTHFR?
- 4:14>> Okay.
- 4:15>> Okay, so I MTHFR it's it's a common
- 4:17genetic variation which causes the
- 4:19>> you were going to name names.
- 4:20>> No.
- 4:22>> I was like this guy just came out
- 4:23swinging. He's like I'm not telling you
- 4:24about Joe Rogan. I'm not going to name
- 4:26names.
- 4:27Yeah, yeah, go ahead.
- 4:28>> Yeah, that that
- 4:31>> [laughter]
- 4:32>> You're good. Okay, so MTHFR
- 4:34>> Okay.
- 4:34>> Sounds like a blood anyway, let's go on.
- 4:35>> Yes.
- 4:36>> Yes.
- 4:36>> Yes. So, I am I would say the world's
- 4:40foremost expert in this area. And so
- 4:42these influencers have hacked on to this
- 4:45and they're using fear to sell
- 4:47supplements if you have the genetic
- 4:49variation.
- 4:50>> Yeah.
- 4:50>> That is incorrect. Okay. So, I got to
- 4:52get back on social media even though I
- 4:54was on social media in 2011 and 12 and
- 4:57speaking all around the world on this.
- 4:59Now I feel that I have to get back on
- 5:01social media and talk about this.
- 5:04>> Any reason you think they would recruit
- 5:05those influencers and like teach them
- 5:07the light?
- 5:08>> Well, what's funny is
- 5:10the influencer that you're talking about
- 5:13he read my book and said I was a major
- 5:15influence on him. I was like dude, can
- 5:16you read the book again?
- 5:17>> Yeah,
- 5:18all right.
- 5:18>> [laughter]
- 5:20>> So,
- 5:21regardless
- 5:21>> Yeah.
- 5:23So, we see he's a fan. [laughter]
- 5:25>> Yeah.
- 5:26>> Well, I'll say this. Like I think that
- 5:28um
- 5:30To me I'll say this. I think that
- 5:32probably I think I speak for everyone
- 5:33here. I speak for all of us.
- 5:36I actually think that what you have is
- 5:37really clear. I wasn't really confused
- 5:39by anything you said besides MTHFR.
- 5:42But but the actual like what you do it's
- 5:44like you You genes, we test genes, three
- 5:46things influence them, these things you
- 5:48control, this one we add in and we sell
- 5:50it.
- 5:51That makes a lot of sense to me.
- 5:52>> Yeah, we sell it, but also we we just
- 5:54have tools that help you understand.
- 5:56>> Yeah.
- 5:57>> Cuz even if we don't sell it, and I
- 5:58actually still help people. Yeah, and I
- 6:00don't want people to buy a supplement if
- 6:02it's the wrong one, and that is actually
- 6:03a huge problem. You know, our sub is
- 6:05really strong and effective. If if a
- 6:08mother buys something for her son
- 6:09>> the best sales pitches, awesome.
- 6:11>> Yeah. Well, it's true though.
- 6:12>> Dude, if the erection lasts longer than
- 6:144 hours, like
- 6:16Guys, be careful. I don't want you to
- 6:17take too much, you know?
- 6:19You're you're crushing the pitch.
- 6:21>> [laughter]
- 6:22>> So.
- 6:23>> So, how do you decide a a marketing
- 6:25funnel that would convert a confused
- 6:27mother who's
- 6:28>> Yeah.
- 6:29>> or you know, or an infernal dad?
- 6:31>> This is a quiz funnel.
- 6:32>> Yeah.
- 6:33>> Right.
- 6:33>> Yeah, I figured you were going to say
- 6:34that.
- 6:35>> Yeah, for sure. I mean, this is like I
- 6:37just figured you already had one.
- 6:39>> Well, I need a team that will build it
- 6:41for me.
- 6:42>> Yeah, um this is this is super like you
- 6:44just don't know anybody in the marketing
- 6:46world, but what you need we can hear.
- 6:49Um what you what you need though is like
- 6:51you need one guy who like this is not
- 6:53this is
- 6:55it's just somebody who lives outside of
- 6:56your world, but in the marketing world,
- 6:58who here is in the marketing world who's
- 6:59like considers himself What is he what
- 7:01what he's asking on a scale from one to
- 7:03raise your hand, is it hard to build?
- 7:04>> No.
- 7:05>> Right, this is super easy to build. Like
- 7:06you can build this in an afternoon.
- 7:08This is like a Jotform
- 7:10that has that has quiz-based questions
- 7:12that then just decision trees into 10
- 7:15different uh videos based on the 10 most
- 7:17common issues that people come in with.
- 7:18>> Yeah,
- 7:19>> It's literally it. And then after that
- 7:20makes recommendations of physical
- 7:21products. Like super easy.
- 7:23>> Yeah.
- 7:24>> So,
- 7:25>> My plan is to make a bunch of videos for
- 7:27YouTube, longer form-ish, and then
- 7:30>> [snorts]
- 7:31>> cut them short on, you know, whatever.
- 7:33Put them on LinkedIn for B2B.
- 7:36>> I would do this if I were you.
- 7:38I would recruit as many influencers who
- 7:40are science scientific, I'll say that,
- 7:42not scientific, scientistic about health
- 7:45and wellness and things like that. I
- 7:47would recruit them after I build my
- 7:50quiz-based funnel, and then I would have
- 7:52my kind of low-ticket or lower offer be
- 7:55the genetic test. So, they take this,
- 7:57and it's like, "Great, you could be
- 7:58disposed to these things, but take our
- 8:00test." Great. And then they get their
- 8:02test results, which I'm assuming gives
- 8:03them recommendations on supplements that
- 8:04they would
- 8:05>> It does not because I don't I don't I
- 8:08think we're the only ones that create a
- 8:10genetic report which don't then sell our
- 8:12own supplements because I don't want
- 8:13people to go to supplements first. I
- 8:15want them to do lifestyle first.
- 8:17>> Yeah.
- 8:18I have to like shake my own head. I'm
- 8:20like, "Yes, Russ, that's good. Yes, help
- 8:21people."
- 8:24Be a good person.
- 8:27>> Well, it's true though. I guess you
- 8:29know, I mean
- 8:29>> I know it's true too. You're so noble
- 8:31that you you want to help people.
- 8:34>> [laughter]
- 8:34>> They're eating, you know,
- 8:35absolute right? And there's like,
- 8:38"Stop eating the crap, and you might not
- 8:40feel so bad."
- 8:40>> Yeah. Yeah, and buy my supplements. But,
- 8:42um
- 8:44You feel 10% better.
- 8:4690% comes from nobody flurries. 10%
- 8:48comes from my supplements.
- 8:49But, but do [clears throat] both.
- 8:51But, anyways, so on the way in this is
- 8:55this is influencers to me, influencer
- 8:56traffic on the front end, literally just
- 8:58preaching your gospel, having read the
- 9:00book, take out these snippets, you know,
- 9:01promote that to their audiences. We have
- 9:03to have some front end offer that they'd
- 9:05be driving towards. I'm guessing the
- 9:07genetic testing would be the thing. Do
- 9:09you sell via phone?
- 9:10>> People just It's follow-up sequences
- 9:11that they get them to buy the products
- 9:12after that.
- 9:13>> sequences.
- 9:14>> Okay. Right, so then if then that makes
- 9:16it even easier
- 9:18because if you're willing to do
- 9:19affiliate, how much does the genetic
- 9:20test cost?
- 9:21>> Well, we stopped offering it, and I just
- 9:24emailed today
- 9:25whole genome company that
- 9:28we have good rapport with to white label
- 9:30it.
- 9:30>> Uh-huh.
- 9:31>> Um we couldn't control the quality of
- 9:32our genetic
- 9:33>> What's the cost?
- 9:34>> Uh it'll be $400 whole genome now, four
- 9:36or $500.
- 9:37>> Great. So, this is What's the margin on
- 9:39that?
- 9:40>> Uh it's going to be low, I would
- 9:41imagine.
- 9:42>> Okay. So,
- 9:43>> care.
- 9:43>> Yeah.
- 9:44>> [laughter]
- 9:47>> I believe you.
- 9:51So, this is what I would do if I were
- 9:52you and I wanted to grow this and help
- 9:53more people. I would recruit the
- 9:55influencers. I would say, "I'll give you
- 9:57100% of the profit on the front-end test
- 9:58cuz I want as many people as possible to
- 9:59get tested." And then I would give them
- 10:01all of that profit, so you make zero on
- 10:03that, which you'll love. Uh
- 10:07>> [laughter]
- 10:07>> I did work with Mother Teresa for a
- 10:09while.
- 10:09>> I believe it. I I believe all of this.
- 10:13And then after that, I would have all my
- 10:14segmentation sequences where I could
- 10:15maximize profit. And you're going to get
- 10:17so much ancillary cuz people are going
- 10:19to hear about it, they'll still go to
- 10:20the site and buy. And then the people
- 10:21who go through the test, they'll be
- 10:22happy to push it cuz they're going to
- 10:23make decent money on it if you give them
- 10:24all the profit, but it costs you
- 10:25nothing. So, great. And that way that
- 10:29would be my That would be my process to
- 10:30really scale this.
- 10:31>> Oh, yeah. Appreciate that. Thank you.
- 10:34>> If you're not getting as many leads as
- 10:35you want and your business is demand
- 10:36constrained, meaning you could service
- 10:38more customers than you currently
- 10:39[music] have, then this is for you. So,
- 10:41marketing is changing and I think ACQ
- 10:44tends to be on the bleeding edge of this
- 10:45stuff. We certainly spend the money
- 10:47to do it, but we also build custom
- 10:48software and we pay amazing vendors and
- 10:50very expensive people to figure out the
- 10:52system that we have right now and I want
- 10:53to share it with you kind of open kimono
- 10:54style. If you're not getting as many
- 10:55leads as you want,
- 10:57boy, do I have the thing for you. Click
- 10:58below, book call, and
- 11:00hopefully I'll see you in Vegas.
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