Homeless Man Offered to Fix a Billionaire's Machine for a Meal — Engineers Laughed, Until It Roared — Transcript
Full transcript
- 0:14You lost, honey.
- 0:15That's the third time today that big old
- 0:17thing's quit on them.
- 0:19Whole plant's been on edge for weeks.
- 0:23>> Third time?
- 0:24No, ma'am. It's not quitting. It's
- 0:26choking. Hear that? It catches, coughs
- 0:29once, then nothing.
- 0:30Like it can't get its breath.
- 0:32>> You can hear all that?
- 0:3412 engineers in there haven't heard a
- 0:35thing in 3 weeks.
- 0:38>> My daddy could hear a bad bearing from
- 0:40across the county.
- 0:41Me, I'm rusty.
- 0:43But I still hear it.
- 0:46>> Rusty, huh?
- 0:47When'd you last eat, sugar?
- 0:51>> Yesterday.
- 0:52Yesterday morning, I think.
- 0:55Ma'am, I'm not asking for charity. I'll
- 0:57work for it. I'll look at that machine
- 0:58for a plate.
- 1:00>> Oh, lord. They're going to eat you alive
- 1:03in there. But come on, I'll walk you to
- 1:05the door.
- 1:15>> 48 HOURS, PEOPLE. 48! 200 MILLION
- 1:19DOLLARS WALKS OUT THAT DOOR FRIDAY IF
- 1:21THIS THING DOESN'T RUN.
- 1:24>> VANCE, we swapped the starter twice.
- 1:26Every sensor says it's fine.
- 1:28>> Then the sensors are lying, Clyde. Find
- 1:30it.
- 1:33>> Vance.
- 1:353 weeks, 12 engineers.
- 1:38200 million on the table.
- 1:40Please tell me you've got something.
- 1:53>> We're close, sir. Real close. It's uh
- 1:56some kind of electrical ghost.
- 1:59We'll have it nailed down by morning, I
- 2:00promise.
- 2:03>> Excuse me, sir.
- 2:05I'm sorry. I don't mean to bother
- 2:06anybody.
- 2:07I'm just I'm hungry, real hungry.
- 2:10If you spare me one meal, I'll take a
- 2:11look at your machine. That's all I'm
- 2:13asking.
- 2:16>> Who let this guy in here? This is a
- 2:18restricted floor.
- 2:20Look at him. I can smell the dumpster
- 2:22from here.
- 2:25>> Hey, maybe he wants to fix the vending
- 2:27machine, guys.
- 2:31>> Security, get this drifter off my floor.
- 2:33Now.
- 2:35And whoever propped that door open,
- 2:37you're done.
- 2:40>> That was me, Mr. Whitlock. He just wants
- 2:43a plate of food, that's all.
- 2:45>> Then take him to a soup kitchen, Della.
- 2:48>> Sir, with respect,
- 2:50I'm not trying to make trouble.
- 2:52Your machine catches, coughs, then quits
- 2:55every single time. That's not
- 2:56electrical.
- 2:57That's fuel. Something in there is
- 2:59blocking it. I bet everything I own.
- 3:02>> Oh, it's fuel? Wow. Thank you, doctor.
- 3:05Somebody write that down.
- 3:07He hears fuel, guys. You hear that? He's
- 3:09got magic ears.
- 3:11You got an engineering degree in that
- 3:12backpack, pal?
- 3:14No?
- 3:16Then get out of my building.
- 3:32>> Please. Please, sir, those were my
- 3:34father's.
- 3:35That's all I've got left of him.
- 3:37Everything else is gone.
- 3:41>> Your father's, huh?
- 3:42He leave you anything else? Like a
- 3:44shower, maybe? A BAR OF SOAP?
- 3:48>> [laughter]
- 3:51>> YOU THINK YOU CAN FIX WHAT 12 OF MY
- 3:52engineers couldn't touch in 3 weeks,
- 3:54huh?
- 3:56Go ahead, fix it. And when you can't,
- 3:59you're gone for good. I'll make sure of
- 4:01it.
- 4:04>> Mr. Whitlock, that's enough now. Take
- 4:06your foot off that man's tools. Those
- 4:08belong to his daddy, for heaven's sake.
- 4:11>> Stay out of this, Della. I mean it. One
- 4:14more word and you're next, I swear.
- 4:18Vance, that's enough.
- 4:21I've been standing up here since the
- 4:22moment he walked in. I saw all of it.
- 4:26Let him try.
- 4:27>> Sir, with all due respect, he's just a
- 4:32>> Let
- 4:33him try.
- 4:41What's your name, son?
- 4:44>> Ansel Morley, sir. My father was Elwood
- 4:46Morley. He fixed engines down in Georgia
- 4:48for 40 years. Taught me everything I
- 4:50know.
- 4:51>> Then let's see what Elwood taught you.
- 5:00>> Thank you, sir.
- 5:04>> Fine. You get one shot. One.
- 5:08And when it fails, and it will, I'm
- 5:10walking you out that door myself.
- 5:14>> Yes, sir.
- 5:15>> That's all right.
- 5:17One shot's all I ever get anyway.
- 5:24>> Garrett, you called me in 2 days before
- 5:26the demo and said you had a problem.
- 5:29What exactly have I walked into?
- 5:31>> A test, Hazel.
- 5:32Watch this man.
- 5:37>> A man with a torn backpack and his
- 5:39daddy's wrenches?
- 5:41Now, this I've got to see.
- 5:44>> Could y'all shut off the ventilation
- 5:45fans?
- 5:46All of them, please.
- 5:48I need it quiet, real quiet. I got to
- 5:50hear what she's saying.
- 6:12>> Oh, great. Now he needs quiet. Shut him
- 6:15off, Clyde. Now.
- 6:17What's he doing? Is he
- 6:20Is he listening to it breathe?
- 6:22Come on, man. It's a turbine, not a
- 6:23horse.
- 6:25>> Hush, Clyde. That's exactly what he's
- 6:27doing. Watch him. Watch his hands. You
- 6:30might actually learn something.
- 6:33>> Hear that? Three taps here, solid.
- 6:37Now here,
- 6:38hollow. There's a pocket in there where
- 6:40there shouldn't be one.
- 6:43>> Go on, son. Keep talking.
- 6:46I heard a hollow like that on a ship
- 6:48once,
- 6:50and it wasn't good news.
- 6:52>> It turns over fine, so your starter's
- 6:54good.
- 6:55But it chokes right after ignition.
- 6:58Fuel's coming in, then hitting a wall.
- 7:00>> The sensors read full pressure, though.
- 7:03>> Sensors read before the block, ma'am,
- 7:05not after.
- 7:07There's a seal gasket inside this
- 7:08housing. My guess?
- 7:10Somebody put it in backwards. It's
- 7:12sitting crosswise, right over the fuel
- 7:14channel.
- 7:16>> That's That's impossible. We rebuilt
- 7:17that housing ourselves.
- 7:19>> Then who installed the gasket?
- 7:22>> Doesn't matter who. He's guessing,
- 7:23Clyde. He's a guy off the street.
- 7:27Open it up and you'll see he's flat
- 7:29wrong.
- 7:31>> Then I'll open it.
- 7:33And if I'm wrong, sir, I'll walk out
- 7:35myself.
- 7:37>> Take your time, sugar. Nobody's rushing
- 7:39you. Not anymore.
- 7:41Not after what they just put you
- 7:43through.
- 7:44>> Daddy always said a machine will tell
- 7:45you everything if you're patient enough
- 7:47to ask it. Most folks just never ask.
- 7:55>> [music]
- 8:07>> There it is. There it is. Backwards.
- 8:11See this lip right here?
- 8:13It's supposed to point with the flow.
- 8:15It's pointing at the wall.
- 8:18>> Well, I'll be.
- 8:2130 years and I've seen that exact
- 8:23mistake style ship.
- 8:38>> That could be anything.
- 8:40A spare part, something from an old
- 8:42build, anything.
- 8:43>> No Vance.
- 8:45That's a seal installed backwards.
- 8:47That's a first year mistake.
- 8:49And it cost you 3 weeks.
- 8:51>> How long's it been, Clyde?
- 8:53>> 40 minutes, sir.
- 8:55>> 40, I
- 8:57I've been watching the clock the whole
- 8:58time and I still don't believe it.
- 9:013 weeks, Clyde. 12 engineers and 40
- 9:03minutes.
- 9:06>> Mr. Stanhope, sir.
- 9:07It's your machine. Your name's on the
- 9:09building. You want to do the honors?
- 9:11You've waited long enough.
- 9:13>> No, son. You found it. You fixed it. You
- 9:15earned it. Go on. You press it.
- 9:41>> Oh my lord, oh my lord, Ansel, listen to
- 9:44her. Three weeks that thing sat there
- 9:46silent and you just woke her up. Listen
- 9:48to that.
- 9:50>> [sighs]
- 10:07>> Garrett, come look at this. Pressure
- 10:09steady, temperature steady, output
- 10:11sitting at 100%. Not a single warning
- 10:13light.
- 10:17Mr. Morley, your diagnosis was exactly
- 10:19right.
- 10:21Every single word of it. I couldn't have
- 10:23called it better myself.
- 10:26>> This is This is a fluke. Anybody could
- 10:28have found that if they just
- 10:30>> Anybody could have Vance. You had three
- 10:32whole weeks and 12 good engineers.
- 10:34Nobody did. He did it in 40 minutes.
- 10:39>> [snorts]
- 10:40>> Your daddy would be so proud of you
- 10:42right now, Ansel. I mean it.
- 10:45>> He'd say I took too long. 40 minutes?
- 10:47Daddy would have done it in 20 and fixed
- 10:49the coffee machine on his way out.
- 10:53>> Garrett,
- 10:5530 years in the Navy, I trained hundreds
- 10:57of engineers. Not one of them had ears
- 11:00like this man's.
- 11:01>> What are you telling me, Hazel? Spit it
- 11:03out. You never talk like this.
- 11:05>> This isn't a fluke, Garrett. It's a rare
- 11:07talent.
- 11:09I'm telling you, sign him. Today, right
- 11:12now, before somebody smarter than you
- 11:14walks in here and steals him.
- 11:16>> Nobody's smarter than me, Hazel. You
- 11:18know that.
- 11:19>> Then prove it, Garrett.
- 11:22>> Mr. Morley,
- 11:24I'd like you to be Stanhope's chief
- 11:25diagnostic engineer, starting today.
- 11:28Full salary, full benefits.
- 11:32>> Sir, I
- 11:34I came in here for a sandwich. I just
- 11:36wanted a sandwich.
- 11:38>> In a company apartment 5 minutes from
- 11:40here.
- 11:41Tonight, you sleep in a real bed.
- 11:44>> A bed, sir. I haven't It's been 4
- 11:45months.
- 11:474 months on concrete and bus benches.
- 11:51I don't I don't know what to say.
- 11:55>> Della, you walked me to that door.
- 11:58Nobody else in this whole town would
- 11:59have.
- 12:00>> And you walk through it, sugar.
- 12:02That part was all you. Don't you ever
- 12:04forget that.
- 12:07>> And Della, you're the reason he came in.
- 12:09Head of floor operations, if you'll take
- 12:11it.
- 12:12>> Me? Mr. Stanhope, I drive a forklift.
- 12:15>> You also stood up when my managers
- 12:17didn't.
- 12:21Vance,
- 12:233 weeks, a backwards gasket, and you
- 12:25stood on a man's tools in my building.
- 12:27>> Sir, I was protecting a restricted
- 12:30>> The cameras were on the whole time,
- 12:33Vance.
- 12:36You're done here, Vance.
- 12:38Clean out your office today. Security
- 12:40will see you to your car.
- 12:42>> You're letting me go?
- 12:43Over him? Over some guy who walked in
- 12:45off the street?
- 12:47>> No, Vance. Over you.
- 12:55>> Mr. Stanhope, sir, I installed that
- 12:57gasket. Me. Vance signed off without
- 13:00even looking.
- 13:01I'm sorry. I should have said it 3 weeks
- 13:02ago.
- 13:04>> Thank you for saying it now, Clyde.
- 13:06You'll be retrained under Mr. Morley.
- 13:09>> Hey,
- 13:10it happens. Everybody puts one in
- 13:12backwards once.
- 13:14Daddy said the trick is owning it before
- 13:16it costs you everything.
- 13:18Thanks, man. Really.
- 13:20After how I laughed at you.
- 13:29>> You came here asking for a meal. So,
- 13:31here's your meal, Chief. Meatloaf,
- 13:33potatoes, and my mama's cornbread.
- 13:36>> Chief.
- 13:38That's going to take some getting used
- 13:39to.
- 13:40Della, thank you for all of it.
- 13:50>> Where did you sleep last night, Ansel?
- 13:53>> Bus shelter out on route 9. It's got a
- 13:56good roof, at least. Keeps most of the
- 13:58rain off.
- 13:59>> Well, not anymore it doesn't. Not ever
- 14:01again.
- 14:04>> When the plant closed, and then we lost
- 14:06Daddy, I just stopped.
- 14:08Like an engine with no fuel.
- 14:124 months, Della.
- 14:14I didn't think I'd ever start again.
- 14:18>> And today somebody flipped your gasket
- 14:20the right way round.
- 14:21>> [laughter]
- 14:27>> Mr. Morley.
- 14:28Your apartment key. Unit 4, fully
- 14:31furnished. Groceries are already in the
- 14:32fridge. Della picked them out.
- 14:36Sir, thank you.
- 14:38Both of you.
- 14:39I'll earn every bit of this. Every last
- 14:41bit.
- 14:43>> Well, here it is, Chief. Unit 4.
- 14:46Fridge is full, sheets are clean, and
- 14:48the hot water actually works.
- 14:55>> Della.
- 14:58I don't even remember the last time I
- 14:59had a door I could lock.
- 15:32>> Enjoy it while it lasts, Morley. People
- 15:35like you don't stay lucky.
- 15:37>> I plan to enjoy it, Mr. Whitlock.
- 15:40And hey, you should get somebody to look
- 15:41at that car.
- 15:42Your alternator's whining. Hear it?
- 15:51>> How do you even know that?
- 15:53You can't possibly hear that from there.
- 15:56>> I listen.
- 15:58That's all it ever was, Mr. Whitlock.
- 16:00You should try it sometime.
- 16:01With machines and with people.
- 16:10>> Two days ago, this was dormant. Now it
- 16:13purrs, ready for you.
- 16:15>> A flawless recovery.
- 16:16>> Ladies and gentlemen, the Stanhope T9.
- 16:19Running. Full power, smooth as silk.
- 16:22Exactly as promised and right on time.
- 16:26>> They signed Garrett, $200
- 16:29million. The ink still wet and they're
- 16:31asking for Mr. Morley by name.
- 16:33>> Mr. Morley, our clients want to meet the
- 16:35man who found it.
- 16:40>> Sir, just tell them it was a gasket.
- 16:42Honest.
- 16:43The gasket did all the work. I just
- 16:45listened to it.
- 16:49>> On Wednesday,
- 16:51a man walked into this building
- 16:53and got treated like trash because of
- 16:55how he looked.
- 16:56The camera saw all of it. That ends
- 16:59today.
- 17:03Zero tolerance
- 17:05for anybody at any level, including me.
- 17:08You see it, you report it.
- 17:10You do it, you're gone.
- 17:12Simple as that.
- 17:14>> About time somebody said it out loud,
- 17:16Mr. Stanhope.
- 17:18>> [applause]
- 17:19>> About time.
- 17:23And the award goes to
- 17:26for outstanding innovation.
- 17:28This year's honor goes to a man who
- 17:30diagnosed a $12 million machine
- 17:33with nothing but his ears and his
- 17:35father's wrench.
- 17:36Ansel Morley.
- 17:39>> [applause]
- 17:43>> That's my CHIEF RIGHT THERE. GO ON,
- 17:45SUGAR. GO GET IT. LORD, LOOK AT HIM IN
- 17:47THAT TUX.
- 17:48>> DELLA, sit down before you knock the
- 17:50whole table over.
- 17:54>> [applause]
- 17:56>> Ansel Morley, engineer of the year.
- 17:58>> I can't believe it. Thank you.
- 18:026 months ago
- 18:04I was sleeping in a bus shelter.
- 18:06I walked into a factory
- 18:08and I asked for a meal.
- 18:10That's That's how this started.
- 18:15>> And a special thanks to Della for her
- 18:17incredible contributions.
- 18:20>> That day somebody stood on my father's
- 18:22tools in front of a whole room.
- 18:26My daddy
- 18:27Elwood Morley
- 18:29used to say a machine will tell you
- 18:30everything if you're patient enough to
- 18:32ask.
- 18:33People are the same way.
- 18:36Most of them just need somebody willing
- 18:38to listen.
- 18:39>> [applause]
- 18:41>> This was his.
- 18:42It's been to every job with me, every
- 18:44single one.
- 18:45And tonight tonight it finally gets to
- 18:47come up on stage.
- 18:59>> [applause]
- 19:03>> Best meal I ever paid for, Della. Hands
- 19:05down. Best 200 million, too.
- 19:07>> It was meatloaf, Mr. Stanhope. And the
- 19:09cornbread was my idea, so I'm taking
- 19:11half the credit.
- 19:15>> [applause]
- 19:17>> You know the Navy would have drafted you
- 19:19on the spot. I'd have made sure of it.
- 19:22>> Thank you, ma'am. Truly.
- 19:24But I think I'll stick with turbines.
- 19:26They don't make me salute.
- 19:29>> [laughter]
- 19:31>> Close your eyes, all of you. Don't look
- 19:33at the screens.
- 19:35Just listen. What's she telling you?
- 19:40Bearing
- 19:42number three.
- 19:43She's running a little dry, isn't she?
- 19:46Now you're hearing it, Clyde.
- 19:48Now you're hearing it.
- 19:50How long did it take you to learn this?
- 19:54Since I was eight. In my daddy's shop.
- 19:58At 16, I fixed a generator three master
- 20:00mechanics gave up on.
- 20:02Daddy didn't say a word.
- 20:04Just handed me his biggest wrench.
- 20:09>> Chief, two plants in Ohio just called.
- 20:11Their machines are coughing just like
- 20:13ours used to. They're asking for you.
- 20:16>> Tell them to shut off their fans and sit
- 20:19tight. I'm on my way.
- 20:22Della, pack me a lunch.
- 20:2612 engineers couldn't find it in 3
- 20:27weeks. And look at them now, Hazel.
- 20:29They're actually listening.
- 20:31>> Don't you dare take the credit, Gareth.
- 20:32That's all him. Every bit of it.
- 20:45Hey, Chief.
- 20:47You ever going to tell me what you
- 20:48really heard that first day?
- 20:51>> A machine asking for help, Della.
- 20:53That's all.
- 20:55Same as me that day.
- 20:57We were both just stuck.
- 21:00>> And you heard both of you, didn't you?
- 21:03>> No, ma'am. You heard me first.
- 21:06Out in that parking lot, I only heard
- 21:07the machine.
- 21:16Daddy would have loved this truck.
- 21:18Rebuilt every piece of her myself.
- 21:19Engine purrs like a cat.
- 21:21>> Well, go on then. Quit bragging and let
- 21:23me hear her.
- 21:28Drive safe, Ansel.
- 21:30>> Will do, Della. See you tomorrow.
- 21:32>> See you.
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