HOA Enforcer Screamed "We'll Evict You!" The State Registry Said the HOA Was Dissolved in 2013 — Transcript
Full transcript
- 0:003 weeks after I bought my dream house. A
- 0:02woman in a navy HOA uniform pointed my
- 0:05front lawn and screamed, "Join the HOA
- 0:08or we'll evict you." A neighbor froze
- 0:11with garden hose. My six-year-old stared
- 0:14from the window. I looked at the red and
- 0:16white sign in my yard and said, "Please
- 0:19put it in writing." "Every owner in
- 0:21Palmetto Grove pays $2,400 a year."
- 0:24Colleen snapped. "It's mandatory." I
- 0:27stayed on my front step with my coffee.
- 0:30I'd be happy to pay, I said. As soon as
- 0:33you show me the recorded declaration
- 0:34that says so. Her mouth opened. Nothing
- 0:38came out. She had never been asked. I'm
- 0:40Theo Nakamura, a middle school science
- 0:43teacher. My wife Hannah and I saved for
- 0:469 years. And in June, we closed on a
- 0:48four-bedroom house in Palmetto Grove,
- 0:50Florida. Stuckle walls, a palm tree out
- 0:53front, and a driveway big enough for my
- 0:55daughter's chalk art. We signed 40
- 0:57documents that day and none of them
- 0:59mentioned an HOA. Our first week, a
- 1:03glossy envelope arrived with a welcome
- 1:05to Palmetto Grove card. Inside was an
- 1:08invoice, $2,400 in annual dues plus a
- 1:12$500 transfer fee due in 10 days. It was
- 1:15signed Palmetto Grove Community
- 1:17Services. Hannah read it twice. Theo,
- 1:20she said, nobody told us this when we
- 1:23bought. Colleen Voit walked Palmetto
- 1:25Grove six days a week in a Navy uniform
- 1:27with an HOA patch and a lanyard that
- 1:30said compliance. She measured grass,
- 1:33photographed trash cans, and wrote fines
- 1:35for reads. Neighbors cross the street
- 1:38when she appeared. I thought either this
- 1:41place has very strict rules or someone
- 1:43has been pretending for a very long
- 1:45time. I emailed the so-called board
- 1:48politely asking for the recorded
- 1:50declaration of covenants. The reply took
- 1:5310 minutes. Everyone pays. No
- 1:56exceptions. Please remit within 7 days.
- 2:00I asked again and again. I got the same
- 2:02answer three times which told me
- 2:05something. When people have the paper,
- 2:07they send the paper. When they don't,
- 2:09they send threats. A certified letter
- 2:12arrived. Final notice. Delinquent
- 2:15assessments. Lean and eviction
- 2:17proceedings will begin in 30 days. My
- 2:19stomach dropped. I'd read enough to know
- 2:22that you can't evict a homeowner from
- 2:24missing dues. But the letter looked
- 2:26official. It was stamped and read and it
- 2:28was signed by Raymond Sterling. That
- 2:31night, I read my deed and the title
- 2:34papers line by line. There was no
- 2:36declaration, no covenant, no mention of
- 2:39any association at all. So, Saturday
- 2:41morning, I bought a yard sign, N HOA
- 2:45member. I pushed it into the grass
- 2:47facing the street and two neighbors
- 2:49stopped their cars and one of them gave
- 2:51me a quiet thumbs up. Colleen came every
- 2:54morning with a clipboard and a camera.
- 2:56Day one, grass too tall by 3/4 of an
- 2:59inch. Day two, a basketball hoop. Day
- 3:03three, my daughter's chalk flowers,
- 3:05which she called unapproved driveway
- 3:07art. Each note carried a $150 fine. I
- 3:12kept every notice in a folder labeled
- 3:14evidence. Mr. Alvarez waited until
- 3:18Colleen's cart was out of sight, then
- 3:20joged my fence. "I've paid every year
- 3:23for 11 years," he whispered. "They told
- 3:25me they'd put a lean on my house. I
- 3:27never saw a single paper." He looked at
- 3:30my sign, then at his feet. Be careful,
- 3:32Theo. Nobody has ever said no. Raymond
- 3:36Sterling showed up in a white linen
- 3:38blazer and a gold watch. Theo, let's end
- 3:42this friendly, he said, sliding a paper
- 3:44across my patio table. Pay4,100 in back
- 3:47dues and fees. Sign this membership
- 3:50acknowledgement and every fine
- 3:52disappears. I read the last line. Owner
- 3:56voluntarily agrees to be bound by the
- 3:58declaration. It was a trap in neat font.
- 4:01Hannah took the paper out of my hand.
- 4:03Don't sign it, she said. Call someone
- 4:06who does this for a living. The next
- 4:08morning, I sat across from attorney
- 4:10Marisol Vega. She read the letter, the
- 4:12invoice, and the acknowledgement in 4
- 4:14minutes. Three things, Theo, she said.
- 4:18Don't sign, don't pay, and let's see if
- 4:21this HO even exists. Marisol pulled up
- 4:24the state's corporate registry on her
- 4:26laptop. Palmetto Grove Homeowners
- 4:28Association Incorporated, she read.
- 4:31Administratively dissolved, 2013.
- 4:34I stare at the screen. dissolved. Then
- 4:37who's been sending the invoices? Marisol
- 4:40turned the laptop toward me. Good
- 4:42question, she said. Let's find out.
- 4:46Next, Marisol found the original 1989
- 4:49declaration of covenants. 30-year term,
- 4:52she said, tapping a clause. Under
- 4:55Florida's marketable title law,
- 4:57covenants like these fade unless the
- 4:59owners vote to preserve them and file
- 5:01the paperwork. She searched the county
- 5:04records. Nobody filed. Your covenants
- 5:06expired in 2019. You were never bound to
- 5:10any HOA. Marisol found one more filing
- 5:13from 2019. Palmetto Grove Community
- 5:16Services LLC. Registered agent Raymond
- 5:20Sterling formed the same month the
- 5:22covenants expired. It isn't an HOA, she
- 5:25said. It's a private company sending HOA
- 5:28invoices.
- 5:3096 homes, $2,400 each. Every single
- 5:34year, Mrs. Glattis Odum, a retired
- 5:37bookkeeper on our street, heard I've
- 5:39been asking questions. She arrived with
- 5:42a binder as thick as a phone book. Every
- 5:44check I've written since 2015, she said,
- 5:47until 2018, the checks went to the HOA.
- 5:50In 2019, we were told to change the pay
- 5:54to the new company. I never thought to
- 5:56ask why. Marisol and Mrs. ODM ran the
- 6:00numbers on a legal pad. 96 homes, $2,400
- 6:04a year. 7 years since the covenants
- 6:07expired. 1 million $612,800.
- 6:12Marisol said quietly. My coffee went
- 6:15cold. Mrs. Odum took off her glasses.
- 6:18That's a lot of trash can finds, she
- 6:20said. Marisol laid out the plan. No
- 6:23company can evict an owner for not
- 6:25joining an association that does exist.
- 6:27She said, "We file a complaint with the
- 6:29attorney general's office. Send a
- 6:32preservation letter and bring the
- 6:34neighbors together." She slid me a
- 6:36folder. Neighbors won't believe a
- 6:38stranger, Theo, but they'll believe
- 6:40their own receipts. Thursday evening, 64
- 6:44neighbors filled the library meeting
- 6:46room. Marisol laid out the registry, the
- 6:48expired covenants, and the LLC. Mrs.
- 6:51Odum Reder checks out loud. Year by
- 6:54year, the room went from murmurss to
- 6:56silence. Mr. Alvarez stood, cap in his
- 7:00hands. We've been paying for nothing, he
- 7:02said, and we were afraid to ask. Friday
- 7:05at dusk, my doorbell rang. Colleen stood
- 7:08on my porch with Raymond Sterling and
- 7:10two men in matching polos. "Mr.
- 7:13Nakamura," she announced, holding a
- 7:16paper stamped notice to vacate. "You
- 7:18have 24 hours to leave this property.
- 7:20We'll evict you." Hannah pulled Ma
- 7:23behind her. I held up my phone and
- 7:25pressed record. "Say that again," I
- 7:28said. Before Colleen could say another
- 7:31word, I heard footsteps. Mrs. Odum came
- 7:34first, bind her under her arm, then Mr.
- 7:36Alvarez, then 40, 50, 60 neighbors
- 7:41walking down the street with folding
- 7:42chairs, receipts, and phones held high.
- 7:45They lined up across my lawn like a
- 7:47wall. "Evict all of us, Colleen," Mrs.
- 7:50ODM said, "We're not paying anymore." A
- 7:53calm voice said, "Mr. Sterling, you've
- 7:56been served." Maris saw Vega step to the
- 7:59crowd and place a summon and a notice
- 8:01from the attorney general's office in
- 8:03his hand. "A notice to vacate against an
- 8:05owner is a thing in Florida," she said.
- 8:08"It's called attempted fraud."
- 8:10Sterling's tan went two shades lighter.
- 8:13"This is a misunderstanding," he said.
- 8:15Deputy Brienne Cole pulled up with her
- 8:17lights off. Who called us? Colleen
- 8:20jabbed a finger at me. That man refuses
- 8:23to comply with the HOA. The deputy
- 8:26looked at Colleen's lanyard. Ma'am, is
- 8:28that a county badge? Colleen hesitated.
- 8:32It's um a compliance badge I ordered
- 8:34online. The deputy's eyebrow rose.
- 8:38Impersonating an official is a crime.
- 8:40Let's talk. Marisol opened a folder. We
- 8:44obtained the company's bank records, she
- 8:46told the crowd. In seven years, PGCS
- 8:49collected $1,612,800.
- 8:539% went to landscaping. The rest went to
- 8:56boat payments, a condo in Naples, and a
- 8:59salary from Ms. Voit. Colleen turned to
- 9:01Sterling. You said it was for the
- 9:03community, she whispered. A gray sedan
- 9:06pulled up. Investigator Dana Whitfield
- 9:08of the Attorney General's Economic
- 9:10Crimes Division stepped out with a badge
- 9:13and a thin folder. Mr. Sterling. She
- 9:15said, "We have a few questions about
- 9:18Palmetto Gro Community Services." "I
- 9:20want my lawyer," he said. Colleen raised
- 9:23her hand. "I just followed orders." Dana
- 9:26smiled. "Then you on talked first," Miss
- 9:29Voit. 6 months later, Sterling Property
- 9:33Management settled. Sterling pleaded
- 9:35guilty to fraud, agreed to refund $1.4
- 9:38million, and was barred from managing
- 9:41any community in Florida. Colleen
- 9:43cooperated with prosecutors and avoided
- 9:45jail. The state closed Palmetto Grove
- 9:48Community Services and the Old Covenants
- 9:50were recorded as expired for good.
- 9:53Refund checks arrived in March in cream
- 9:56colored envelopes. Mrs. ODM opened hers
- 9:59on her porch. $16,800.
- 10:03She sat down on the step and cried. Mr.
- 10:06Alvarez took us from the mailbox, stared
- 10:08at it, and hubbed the nearest palm tree.
- 10:11All up and down the street, neighbors
- 10:13held envelopes like winning tickets and
- 10:15laughed until they cried. We didn't need
- 10:18an HOA. We started the Palmetto Grove
- 10:21Neighbors Club. Free, voluntary, no
- 10:24uniforms, monthly cookouts, a tool
- 10:27library, and a pool cleaning day. At the
- 10:29first meeting, I swapped my yard sign
- 10:32for new one. No HOA member. Yes,
- 10:35neighbor. Mika drew a chalk sunflower
- 10:38underneath and nobody find her. At the
- 10:41first cookout, Colleen showed up in a
- 10:43plain gray t-shirt and no lanyard. She
- 10:45stood at the edge of the lawn holding a
- 10:48tray of brownies. "I thought I was
- 10:50protecting the neighborhood," she said
- 10:52quietly. "I'm sorry. I thought about it.
- 10:55Then I took the tray, handed her a paper
- 10:57plate, and said, "The burgers are almost
- 11:00ready." They called it mandatory. They
- 11:03called it the law. and a navy shirt
- 11:05called itself authority. But paper beats
- 11:07pressure, receipts beat rumors, and
- 11:09neighbors beat fear. If you enjoyed this
- 11:12story, don't forget to like, subscribe,
- 11:14and tell us where you're watching from
- 11:16in the comments below.
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