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Healing Through Pastoral Care — Transcript

by BC Clough School of Theology and Ministry Cont. Ed · 10,916 words · 1,534 segments · language en · Watch on YouTube

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  1. 0:06good evening and welcome to boss
  2. 0:09my name is Melinda Brown Donna
  3. 0:12director of continuing education for the
  4. 0:15school of theology and ministry I'm
  5. 0:18delighted to welcome all of you this
  6. 0:20evening as a matter of fact we had 98
  7. 0:22people register for this but the very
  8. 0:24nice weather I think has kept them out
  9. 0:27out of our room here this seems to
  10. 0:30happen every spring but we're glad
  11. 0:32you're here this is the last
  12. 0:35presentation for this academic year of
  13. 0:38our themed lectures around the theme of
  14. 0:40hope for healing and this evening we
  15. 0:44will be presenting the final and very
  16. 0:47foundational component of that theme
  17. 0:50with the presentation healing through
  18. 0:52past orchestral care it's now my honor
  19. 0:56to introduce our presenter Melissa Kelly
  20. 0:59in fact it's the second time in 12 days
  21. 1:02that I've had the privilege of
  22. 1:04introducing her so she does a great deal
  23. 1:06for us here Melissa started her career
  24. 1:10teaching high school English and French
  25. 1:12for seven years realizing that she most
  26. 1:15enjoyed the one-on-one connections with
  27. 1:18students she pursued a master's degree
  28. 1:21from the Boston College Institute for
  29. 1:23religious education and Paschal ministry
  30. 1:26this degree led her to 14 years as a
  31. 1:30campus minister at both Emmanuel College
  32. 1:33and Boston College after completing her
  33. 1:37PhD in pastoral psychology from Boston
  34. 1:40University she served on the faculty of
  35. 1:43Western Jesuit school of theology in
  36. 1:45Cambridge Melissa now serves as
  37. 1:48associate professor of pastoral care and
  38. 1:51counseling and contextual education at
  39. 1:54the school of theology and ministry her
  40. 1:57courses include death and dying grief
  41. 2:00and loss and grief and the Bible a
  42. 2:03course which she Co teaches with a
  43. 2:05member of the Old Testament faculty
  44. 2:08melissa is a fellow and national
  45. 2:11nationally certified pastoral counselor
  46. 2:14through the American Association of
  47. 2:16pastoral counselors she is also
  48. 2:19certified in Tanit ology death dying and
  49. 2:22beer event through the association for
  50. 2:25death education
  51. 2:26and counseling the primary organization
  52. 2:29in the country for beer easement
  53. 2:31researchers educators and clinicians she
  54. 2:34is the author of grief contemporary
  55. 2:37theory and the practice of ministry
  56. 2:39published in 2010 by Augsburg fortress
  57. 2:43Press
  58. 2:43please join me in welcoming Melissa
  59. 2:46Kelly Thank You Melinda and thank you
  60. 2:54all for being here this evening I do
  61. 2:56know when the nice weather beckons it's
  62. 2:59very hard to kind of commit to anything
  63. 3:01so I appreciate your being here it's
  64. 3:04always wonderful to when we do an event
  65. 3:06like this I always see folks that I know
  66. 3:08and it's just wonderful to see so many
  67. 3:11of you that that I have known in some
  68. 3:14cases for years and you know as some of
  69. 3:19you started coming in the door the last
  70. 3:21half hour or so they're just thinking to
  71. 3:24myself you know I don't know the
  72. 3:27specifics of what really most of you do
  73. 3:31many of you I have not yet met I don't
  74. 3:33know the specifics of what you do but I
  75. 3:35but I know you know everyone is out
  76. 3:40there doing their best to do good work
  77. 3:43in the world that's what draws you to an
  78. 3:46evening like this that's what draws you
  79. 3:48to reflect on the topics of healing and
  80. 3:50pastoral care and even without knowing
  81. 3:53the specifics I'm moved by knowing what
  82. 3:56this room represents what all of you
  83. 3:57represent and I want to thank you for
  84. 3:59that in ministry settings and in schools
  85. 4:05of ministry such as this we talk about
  86. 4:08pastoral care all the time not always
  87. 4:13with a whole lot of specificity it's one
  88. 4:15of those words or phrases like community
  89. 4:18that we tend to use and don't always
  90. 4:20know exactly how we're using it or if
  91. 4:24others understand how we're meaning it
  92. 4:27pastoral care is also frequently
  93. 4:29described as a Ministry of healing well
  94. 4:33healing is another one of those words
  95. 4:35what precisely does that mean
  96. 4:39to call pastoral care a Ministry of
  97. 4:42healing how do we understand that and
  98. 4:48how do we understand how such healing
  99. 4:50might actually occur so tonight what I
  100. 4:53would like to do is offer some thoughts
  101. 4:55that invite us to look at that that
  102. 5:00phrase pastoral care as a Ministry of
  103. 5:03healing some of what I offer will no
  104. 5:05doubt be familiar to us from years of
  105. 5:08study from your practice I'm also going
  106. 5:12to offer some newer ways that some folks
  107. 5:14are talking about pastoral care today
  108. 5:18first though I think it's helpful to
  109. 5:21clarify some of the terms that we're
  110. 5:22using so pastoral we know derives from
  111. 5:27the Middle English and then the Latin
  112. 5:30posture release meaning the Shepherd the
  113. 5:33pastor the herdsmen and so for the
  114. 5:37Christian the ultimate model of pastoral
  115. 5:40care of course is the Good Shepherd what
  116. 5:46do we mean by pastoral care this is a
  117. 5:49definition that I find very helpful and
  118. 5:52very moving to me this is by Gene
  119. 5:53Stephenson muster who said pastoral care
  120. 5:57is an outreach of compassion often
  121. 6:01accompanied by an action of care the
  122. 6:05compassion comes first it's grounded in
  123. 6:09compassion and then often but perhaps
  124. 6:14not always there's some sort of action
  125. 6:16that attaches to it and she says the
  126. 6:19action might be as ordinary as offering
  127. 6:21food to someone who's isolated and
  128. 6:24lonely or as complicated as intervening
  129. 6:26in a medical crisis whatever the form of
  130. 6:31care this outreach of compassion is
  131. 6:35grounded in a faith community it's done
  132. 6:40as part of her on behalf of a faith
  133. 6:42community who offers pastoral care well
  134. 6:47of course we know like probably many of
  135. 6:49you in the room we often think of it as
  136. 6:52the work
  137. 6:52the religious leader the priest the lay
  138. 6:55ecclesial Minister and of course this is
  139. 7:00an essential part of all of those roles
  140. 7:02but it's not restricted to them of
  141. 7:04course pastoral care is also often the
  142. 7:07work of all the faithful so I'm sure
  143. 7:10many of you are in parishes or faith
  144. 7:12communities where there are LAIV is it a
  145. 7:15shove and support groups that's an
  146. 7:17important part of pastoral care usually
  147. 7:21done with some training what we are all
  148. 7:27doing in pastoral care is being present
  149. 7:31to one another at the important times of
  150. 7:35life and sometimes the ordinary moments
  151. 7:36of life
  152. 7:37so of course pastoral care is called for
  153. 7:40in times of joy and celebration you know
  154. 7:43we're on hand for baptisms and weddings
  155. 7:44etc but often as we know it's needed
  156. 7:48when folks are really struggling and
  157. 7:50suffering when they've experienced
  158. 7:53sadness or crisis or loss or transition
  159. 7:56or they're making important decisions or
  160. 7:58relationships are faltering or ending
  161. 8:01etc this is where healing may be
  162. 8:04especially needed so this will be my
  163. 8:07primary focus tonight those moments that
  164. 8:10call for healing and clearly at such
  165. 8:13times we do want to begin with
  166. 8:15compassion that is the essence of what
  167. 8:20people need and what we're called to
  168. 8:22offer and to me this slide has one of
  169. 8:28the most beautiful expressions of that
  170. 8:30compassion that I've ever seen as a
  171. 8:34description of pastoral care Milton vey
  172. 8:36he is a pastor and he describes his own
  173. 8:39mentor as someone who cast the bread of
  174. 8:44gentle compassion upon the troubled
  175. 8:47waters of other people's lives I just
  176. 8:50think that's beautiful it says it says
  177. 8:53it all really to cast the bread of
  178. 8:56gentle compassion upon the troubled
  179. 8:59waters of other people's lives
  180. 9:04so with this understanding of sort of a
  181. 9:08little bit of a linguistic framework
  182. 9:10what I would like to do now is invite us
  183. 9:12to think about healing what do we mean
  184. 9:14when we say healing and I have one
  185. 9:19visual aid tonight it's a box of
  186. 9:23band-aids now I'm not going to do what
  187. 9:26you might expect like oh yes you know we
  188. 9:28put bandages on people's deep spiritual
  189. 9:31wounds no I'm going to do something
  190. 9:32different I don't know if you all by
  191. 9:34band-aid brand bandages but a couple of
  192. 9:39weeks ago I was brushing my teeth or
  193. 9:43something and I was just kind of looking
  194. 9:45around for something to read and I
  195. 9:47noticed I look down on the top of this
  196. 9:51box of band-aids and lo and behold do
  197. 9:53you know what the slogan is you're going
  198. 9:57to be just fine and there's an
  199. 10:02exclamation point could there be a more
  200. 10:07reassuring slogan for a band-aid company
  201. 10:10you're going to be just fine exclamation
  202. 10:13point now um I don't know about you but
  203. 10:19as I look down at that I thought that's
  204. 10:22rather presumptuous of band-aid brand
  205. 10:25bandages how do they know I'm going to
  206. 10:29be just fine what do they know about my
  207. 10:33reason for needing these and why the
  208. 10:36exclamation point well of course you
  209. 10:40know I think it's no doubt reflects this
  210. 10:43desire we all have to believe that about
  211. 10:45ourselves about those we care about
  212. 10:47those we worry about everything's going
  213. 10:49to be just fine so it's actually
  214. 10:52probably quite a clever motto slogan for
  215. 10:57a bandage company I'll pass it around so
  216. 11:00you can see it firsthand
  217. 11:03and if you have need there are actually
  218. 11:06bandages in sight so this actually may
  219. 11:11be exactly how some of us would think
  220. 11:14about healing at least in some settings
  221. 11:16returning someone to a state of being
  222. 11:18just find or or normal or regaining
  223. 11:27health or cure you know those are some
  224. 11:33of the ways we would probably think of
  225. 11:35healing is at least physical healing and
  226. 11:38in fact those are some of the
  227. 11:40definitions we could find in the
  228. 11:41dictionary these are some of the ones
  229. 11:43that I found healing is to restore to
  230. 11:46health or soundness to set right to
  231. 11:51repair to restore a person to spiritual
  232. 11:55wholeness so my question for us is is
  233. 12:02this the goal the work the promise of
  234. 12:06pastoral care to assure people that they
  235. 12:10will be cured restore to wholeness or
  236. 12:14just fine exclamation point that
  237. 12:18exclamation point
  238. 12:19just makes me laugh you know as if it
  239. 12:22needed extra emphasis well perhaps in
  240. 12:26some sense this is the work of pastoral
  241. 12:28care but we clearly want to dig into
  242. 12:30that more and so to help us dig into
  243. 12:33that I'm going to look at healing
  244. 12:35through pastoral care first by talking
  245. 12:38about the what of it the wear of it the
  246. 12:42when of it and the how of it so first
  247. 12:48what might pastoral care heal well we
  248. 12:54know and I'm sure you all know from your
  249. 12:56work that in times of loss or suffering
  250. 12:58a crisis many people describe that
  251. 13:01experience as something like brokenness
  252. 13:04and sometimes people actually use those
  253. 13:07words things feel broken after a
  254. 13:10relationship ends people might say I've
  255. 13:12had my heart broken again
  256. 13:15or my dreams have been shattered broken
  257. 13:21or the stories the future someone
  258. 13:25thought was laid out in front of them
  259. 13:28gone it's all in pieces these are words
  260. 13:30that I frequently hear people use at a
  261. 13:33time of loss everything is in pieces
  262. 13:35shattered fragmented broken destroyed
  263. 13:39what can also be broken are ones images
  264. 13:43of oneself or others or even of God so
  265. 13:48for instance we all know CS Lewis the
  266. 13:51wonderful author and theologian who
  267. 13:55wrote a grief observed after the death
  268. 13:57of his wife joy his beloved wife joy and
  269. 14:00this is one thing he said about his
  270. 14:03image of God not that I am I think
  271. 14:07in much danger of ceasing to believe in
  272. 14:10God the real danger is of coming to
  273. 14:13believe such dreadful things about him
  274. 14:16the conclusion I'd read is not so
  275. 14:20there's no God after all but so this is
  276. 14:24what God is really like deceive yourself
  277. 14:28no longer four CS Lewis it was a journey
  278. 14:32of figuring out what to do with a broken
  279. 14:35image of God and so for many folks an
  280. 14:40experience of loss or crisis can also
  281. 14:42lead to broken faith the faith that had
  282. 14:46sustained them up until then in which
  283. 14:48they had put all their hopes it isn't
  284. 14:51working isn't holding it's broken so
  285. 14:56that's a bit of the what of pastoral
  286. 15:00care with my pastoral care heal
  287. 15:02now what about where this is one area
  288. 15:06where newer work is challenging some of
  289. 15:10the more traditional understandings of
  290. 15:12pastoral care many of us who went to
  291. 15:14school or studied pastoral care 20 and
  292. 15:1915 even 10 years ago we were probably
  293. 15:22focused primarily on one-on-one care
  294. 15:24would that be true of many of you what
  295. 15:27to say to the one individual who comes
  296. 15:29to
  297. 15:29for help or what to say to the one
  298. 15:31person in the hospital bed who's in
  299. 15:33crisis or what to say to the one student
  300. 15:36whose family is falling apart
  301. 15:39what we are realizing more and more is
  302. 15:42that pastoral care is bigger than needs
  303. 15:45to be bigger than simply one-on-one care
  304. 15:48we need to think systemically and
  305. 15:51structurally that often the entity in
  306. 15:55need of care is a whole community or a
  307. 15:59whole family or a whole system or a
  308. 16:01whole organization that doesn't mean the
  309. 16:04individuals don't also need the care but
  310. 16:06it's bigger than individuals often and
  311. 16:10we are being challenged to think
  312. 16:13globally more and more about pastoral
  313. 16:16care as we become a global village what
  314. 16:19affects one person on one side of the
  315. 16:21world in a very real way affects all of
  316. 16:23us and so pastoral care needs to move
  317. 16:26out of whatever sort of parochial
  318. 16:28limitations we might have one's had and
  319. 16:31at least cognitively understand that
  320. 16:35disconnects with what is happening
  321. 16:37throughout the world and it also
  322. 16:41connects to the natural world now we're
  323. 16:46worried about when might pastoral care
  324. 16:48heal obviously we know that after the
  325. 16:52fact after there's been a significant
  326. 16:54event there's a need for pastoral care
  327. 16:55and that's probably where most of us do
  328. 16:58most of our work after the fact but more
  329. 17:02and more I think we need to challenge
  330. 17:05ourselves in terms of how can we
  331. 17:09anticipate and even stave off suffering
  332. 17:13in the first place
  333. 17:14and I'd like to illustrate that point
  334. 17:19with two different experiences that I
  335. 17:24find incredibly painful that I think we
  336. 17:27have not yet done enough as a community
  337. 17:31of faith to address the first is what I
  338. 17:34call the grief born of injustice and the
  339. 17:37second is domestic violence and my point
  340. 17:39in bringing this to us as part of this
  341. 17:42present
  342. 17:44is to help us just to recall that
  343. 17:48comfort after the fact may be of poor
  344. 17:52consolation to someone whose grief or
  345. 17:56suffering never needed to happen and so
  346. 18:00part of our offering pastoral care may
  347. 18:03actually be to work ahead of time on the
  348. 18:06frontlines to prevent certain sorts of
  349. 18:10suffering it's a different way of
  350. 18:13thinking about pastoral care so what I
  351. 18:17mean by the grief born of injustice is
  352. 18:20grease that is due in whole or in part
  353. 18:24to injustice perhaps because it's caused
  354. 18:27by unjust actions or inactions of others
  355. 18:30or groups its grief that's not part of
  356. 18:34the natural order of things you know for
  357. 18:36instance when my wonderful grandmother
  358. 18:39who I still miss died at 104 a couple of
  359. 18:43years ago that was part of the natural
  360. 18:46order of things there was there was
  361. 18:48absolutely no shock or no regret that
  362. 18:54she had not lived her life fully but we
  363. 18:57know that that's not always the case
  364. 18:59some grief occurs that never needed to
  365. 19:02happen
  366. 19:03it was preventable and I'm sure you can
  367. 19:07think of a million examples and you
  368. 19:08probably work with folks who have
  369. 19:10experienced the grief born of injustice
  370. 19:12but let me give you what to me is always
  371. 19:14just the most horrifying example which
  372. 19:18is people dying of starvation and we
  373. 19:21know that 1.2 billion people live on a
  374. 19:24dollar a day or less in our world and
  375. 19:28then if you look at that third bullet
  376. 19:30down this is the kicker for me while
  377. 19:33worldwide food production is sufficient
  378. 19:36for feeding the world's population
  379. 19:38someone dies of starvation every 3.6
  380. 19:41seconds how can that be right and we
  381. 19:45know this statistic but how can that be
  382. 19:48whether there is enough food so to me
  383. 19:53this is the alternate example of the
  384. 19:55grief born of injustice
  385. 19:57that all of those grieving parents whose
  386. 20:01children die of starvation or die of
  387. 20:03unsanitary conditions or lack of access
  388. 20:05to clean water all of that grief was
  389. 20:08preventable
  390. 20:12so another painful example is domestic
  391. 20:19violence we know these statistics
  392. 20:22probably pretty well to that in this
  393. 20:25country eighty-five percent of the
  394. 20:27victims of domestic violence are women
  395. 20:29and if we think just about women for a
  396. 20:33moment one in four will experience
  397. 20:36domestic violence in her lifetime so if
  398. 20:39we just look at ourselves in this room
  399. 20:41and we just crunch the numbers many of
  400. 20:45us in this room are going to be affected
  401. 20:47by domestic violence we already have
  402. 20:50every time we stand before a faith
  403. 20:54community I just assume now that there's
  404. 20:59a large percentage of folks have been
  405. 21:01touched by domestic violence now the
  406. 21:04good news is the u.s. bishops have
  407. 21:07actually produced wonderful material
  408. 21:09speaking out about domestic violence
  409. 21:11with sample homilies etc the bad news is
  410. 21:15a lot of people don't seem to know about
  411. 21:17that and I have to say every year when I
  412. 21:20teach anything I try to bring domestic
  413. 21:22violence and to just about every course
  414. 21:23I teach because I just think it's such a
  415. 21:25horrible crisis and every year I have to
  416. 21:31say and it kills me to have to say but I
  417. 21:33always have to say to the students I
  418. 21:34have yet to hear a homily or a
  419. 21:40reflection on domestic violence in a
  420. 21:44faith community now that does mean of
  421. 21:46course they're being given I'm just not
  422. 21:48there but in the places where I go I
  423. 21:50have yet to hear it never never never
  424. 21:53never have I heard anyone speak out
  425. 21:56about domestic violence so when we talk
  426. 22:01about pastoral care and comfort and
  427. 22:05compassion and the action of care what
  428. 22:08is it
  429. 22:09we need to do we must do we can do on
  430. 22:12the front lines ahead of time to avoid
  431. 22:16having to offer pastoral care to folks
  432. 22:19who have been victimized in these ways
  433. 22:21so we can think of this what I would
  434. 22:26call it is prophetic pastoral care
  435. 22:29they're not you know there was a day I
  436. 22:31think when we used to think you know
  437. 22:32some of us are called to prophetic
  438. 22:34ministry some of us are called to
  439. 22:36pastoral care ministry and they're
  440. 22:37really very separate well quickly no
  441. 22:39that's not true it's all of a piece
  442. 22:42again how does one offer pastoral care
  443. 22:45to someone whose grief or suffering was
  444. 22:47preventable
  445. 22:49so I would like to propose that when
  446. 22:54pastoral care happens is sometimes ahead
  447. 22:57of time anticipating working for justice
  448. 23:00structural change as part of care of
  449. 23:04others healing ahead of time in a way so
  450. 23:11now what I'd like to do is turn to the
  451. 23:13question of how pastoral care might heal
  452. 23:15after the what the when and the where
  453. 23:18how how does it actually happen now this
  454. 23:21is a tough one right how does one how
  455. 23:25does one put healing in a formula
  456. 23:28well I can't the best I can do is offer
  457. 23:32you three perspectives that I have come
  458. 23:35to find very very helpful valuable that
  459. 23:39resonate with a lot of folks either who
  460. 23:41have felt that these were helpful to
  461. 23:44them or folks who in their own care
  462. 23:47caregiving find that these are effective
  463. 23:50and helpful I have found these very
  464. 23:52helpful in my own work the common
  465. 23:55denominator among these three
  466. 23:56perspectives is relationship and we know
  467. 24:01from a lot of research in therapy and
  468. 24:03counseling if you ask folks if they have
  469. 24:06found their therapy helpful or healing
  470. 24:10among those folks who say yes and then
  471. 24:13you say well what was it was it the
  472. 24:15technique was it the method what was it
  473. 24:19the vast majority of folks will say it
  474. 24:22was the relationship
  475. 24:23with the therapist no matter what the
  476. 24:25therapists method was now that's
  477. 24:28interesting because it's sort of
  478. 24:30encourages people to move in psychology
  479. 24:33to move beyond some of the the Wars
  480. 24:35about the best methods
  481. 24:36I mean methods matter but what we are
  482. 24:39learning over and over and over and over
  483. 24:41and over again is that most people will
  484. 24:43say what was most healing was the
  485. 24:45relationship they felt the care they
  486. 24:48felt the compassion they felt the
  487. 24:50trustworthiness of the other so the
  488. 24:55first perspective I would like to offer
  489. 24:57you is coming out of this idea of
  490. 25:01brokenness that we mentioned a few
  491. 25:05slides ago that for many people an
  492. 25:07experience of suffering or crisis can
  493. 25:10feel like brokenness and so the first
  494. 25:15perspective on how pastoral care can
  495. 25:18heal is that the pastoral caregiver
  496. 25:21whether it's an individual caregiver or
  497. 25:24the community can create what can feel
  498. 25:29like a holding environment for the
  499. 25:33person who feels broken now if you have
  500. 25:36ever broken anything that you've loved
  501. 25:37and it shattered into pieces what's the
  502. 25:39first thing you often want to do you
  503. 25:42yeah you get those pieces together right
  504. 25:45you don't want them being kicked under
  505. 25:46the table or something it or stepped on
  506. 25:49and crushed and we can regard them we
  507. 25:51save them until we figure out what to do
  508. 25:53in our experiences of brokenness we
  509. 25:58often need want must feel held some
  510. 26:04somebody has to help us feel like the
  511. 26:06pieces are going to be held now that can
  512. 26:11sound kind of simple but I want to say
  513. 26:14to you don't ever underestimate the
  514. 26:16power of that I have heard from so many
  515. 26:19folks in grieving over the years that
  516. 26:22what was most helpful to them you know
  517. 26:25sometimes people worry about what to say
  518. 26:26I don't know what to say you know this
  519. 26:29is such a tragedy or crisis I don't know
  520. 26:31what to say and what most folks say is
  521. 26:33or at least what they've shared with me
  522. 26:35is I don't even remember what
  523. 26:37people said I remember who showed up I
  524. 26:39remember who helped me to feel like
  525. 26:42there was a safety net under me that
  526. 26:44language is safety net is another
  527. 26:46metaphor for holding that's what we
  528. 26:50remember when we show up at our
  529. 26:52worshiping community on Sundays or
  530. 26:55Saturdays you know we're probably not
  531. 26:58thinking to ourselves I am now doing my
  532. 27:01part to hold the brokenness of this
  533. 27:03community but we are that's exactly what
  534. 27:07we're doing if we weren't there the
  535. 27:09safety nets a little less taught a
  536. 27:11little less full and a lot of people
  537. 27:15rely on that feeling of being held by
  538. 27:18the community in their brokenness and it
  539. 27:21is through that feeling of being held
  540. 27:23that many people can at least begin to
  541. 27:27feel or understand what we talk about
  542. 27:30when we say oh god holds us in our
  543. 27:33brokenness God is always holding us
  544. 27:36sometimes people don't really know what
  545. 27:38that means
  546. 27:39because it's never been their experience
  547. 27:42but if we have a human experience of it
  548. 27:46a communal experience of it sometimes it
  549. 27:49can become easier to at least imagine a
  550. 27:52divine experience of it the second
  551. 28:00perspective I'd like to offer draws on
  552. 28:02the work of Merle Jordan who I consider
  553. 28:07one of the most significant pastoral
  554. 28:11psychologists of our day he's the author
  555. 28:16of several important books on exactly
  556. 28:19this how healing occurs through pastoral
  557. 28:22counseling in particular and three of
  558. 28:24his offerings that I want to lift up for
  559. 28:27us he has this wonderful phrase he says
  560. 28:31that all of us live an implicit
  561. 28:37theological drama now it's implicit
  562. 28:41because probably there are lots of days
  563. 28:43that go by where we do not say to
  564. 28:45ourselves now how did I act out of my
  565. 28:48theological convictions today
  566. 28:51we might we might do an exam enough
  567. 28:54consciousness or something or
  568. 28:56examination of conscience our spiritual
  569. 28:59practice might invite that but there is
  570. 29:02a lot that occurs on any given day for
  571. 29:05us that's out of our awareness and yet
  572. 29:08it's deeply theological and often it's
  573. 29:11at times of crisis or loss that the the
  574. 29:15theological drama gets a little more
  575. 29:17explicit you know for instance do we
  576. 29:22feel that we have been abandoned in our
  577. 29:25suffering by God many people do at least
  578. 29:27initially and then they may kind of live
  579. 29:31out of that I had conversations with
  580. 29:33some folks over the years who feel so
  581. 29:37abandoned by God that then they say
  582. 29:38something like well so now I'm ignoring
  583. 29:40God if God's ignoring me so I'm giving
  584. 29:44God the cold shoulder now you know
  585. 29:46that's part of the implicit theological
  586. 29:48drama that gets a little clearer
  587. 29:50sometimes in times of crisis or loss
  588. 29:53it's related to this second point the
  589. 29:56operational versus professed theologies
  590. 30:00Jordan and and others use this language
  591. 30:06as well but Jordan helps us just to draw
  592. 30:08a distinction between these two they may
  593. 30:11be closely related but they're not
  594. 30:13always so our professed theology is that
  595. 30:17theology which we articulate and to
  596. 30:20which we give cognitive assent meaning
  597. 30:22if I said to any one of you tell me how
  598. 30:26you understand God's role in sufferings
  599. 30:28whatever it is you would say is part of
  600. 30:31your professor theology it's what's
  601. 30:33consciously available to you and that
  602. 30:35you articulate and presumably you assent
  603. 30:38to but of course we know not all of our
  604. 30:42theology operates in a conscious level
  605. 30:45there's also what Jordan calls our
  606. 30:47operational theology this is the
  607. 30:50theology that is sometimes out of
  608. 30:52awareness for us and yet it has
  609. 30:54tremendous power in our lives it shapes
  610. 31:00our worldview how we see ourselves how
  611. 31:03we understand really
  612. 31:06how we make meaning for instance I will
  613. 31:14share a story that years ago I talked
  614. 31:20with a woman whose daughter had been
  615. 31:23diagnosed with breast cancer and this
  616. 31:28was a big shock to the family and the
  617. 31:33mother was a very devout pious Catholic
  618. 31:39woman and had had really sort of
  619. 31:42dedicated her life to praying for her
  620. 31:44children and for their well-being well
  621. 31:47then her daughter got diagnosed with
  622. 31:48breast cancer so we were talking about
  623. 31:52the shock of it all and she said to me
  624. 31:55well you know I have sort of been
  625. 32:00slacking off in my prayer lately because
  626. 32:04all my children seem to be doing pretty
  627. 32:05well and so I've gotten a little lazy
  628. 32:08and so maybe one good thing that could
  629. 32:11come out of this is that I'll get back
  630. 32:13to praying but she said isn't it too bad
  631. 32:17that my daughter had to pay the price
  632. 32:20now do you hear what do you hear what
  633. 32:22that is that was her operational
  634. 32:25theology bubbling up and she was shocked
  635. 32:27as soon as it came out of her mouth she
  636. 32:28was shocked that was her operational
  637. 32:31theology bubbling up that at least on
  638. 32:33some unconscious level that she might
  639. 32:35not even really have known about there
  640. 32:38was a part of her that believed that God
  641. 32:41could punish someone with breast cancer
  642. 32:44because someone else wasn't praying
  643. 32:46enough now when something bubbles up
  644. 32:52like that you know people we may be and
  645. 32:55probably many of us have had such
  646. 32:56moments right where all of them you
  647. 32:58think wow did I say that is that really
  648. 33:02part of my faith system my belief what
  649. 33:05it and so sometimes people want to kind
  650. 33:07of push it away or deny it like oh no I
  651. 33:09never said that that was a total
  652. 33:11Freudian slip
  653. 33:12well before we do that we want to sort
  654. 33:15of let it breathe a little
  655. 33:17it's also an incredible opportunity and
  656. 33:19this is sometimes what pastoral care
  657. 33:21provides is the opportunity to look at
  658. 33:24those ways that one's operational
  659. 33:26theology and professed theology may be
  660. 33:29dissonant or discordant and lift that up
  661. 33:32and say well what do we make of that and
  662. 33:34who is the God in whom you do want to
  663. 33:38hope and trust and so it can be an
  664. 33:41opportunity can be a wonderful
  665. 33:42opportunity a painful one and this last
  666. 33:47phrase that Merle Jordan offers us the
  667. 33:49last bullet here is that we may
  668. 33:51sometimes need to dethrone or D absolute
  669. 33:55Ty's idols sometimes what we discover as
  670. 33:58we grow up and work and become more
  671. 34:03self-aware or or experience loss or
  672. 34:05struggle sometimes we discover that we
  673. 34:08have made some things that are not God
  674. 34:12our God you know for many people to
  675. 34:16struggle with parental authority can
  676. 34:18last a lifetime
  677. 34:19you know sometimes as as elderly folks
  678. 34:24some people are more concerned still
  679. 34:25with what their parents would have
  680. 34:26thought than with what God thinks you
  681. 34:29know and that's not a blaming statement
  682. 34:31in England those early authority figures
  683. 34:34are just so important to us other things
  684. 34:39some for some people work becomes an
  685. 34:41idol of sorts or a god and of course we
  686. 34:46know anything that is not God is going
  687. 34:48to lead us astray ultimately
  688. 34:50if we make it our God and so sometimes
  689. 34:53in crisis or loss those false gods
  690. 34:56become clearer to us because they may
  691. 34:59fall away they're not going to hold us
  692. 35:02anymore and so it's an opportunity to
  693. 35:07clarify for ourselves
  694. 35:08who is God who is our God so that is the
  695. 35:13second perspective I'd like to propose
  696. 35:15on how pastoral care heals and the third
  697. 35:20perspective is work that we're seeing
  698. 35:24done in a lot of fields now in narrative
  699. 35:27narrative theology narrative psychology
  700. 35:31narrative therapy narrative meaning
  701. 35:34story is just huge now in a lot of
  702. 35:36different fields and for good reason
  703. 35:38because we know that we are people of
  704. 35:41stories and Christianity is a religion
  705. 35:44of stories in large part if we think of
  706. 35:50just our own individual lives we tend to
  707. 35:52think of our lives in terms of story you
  708. 35:55know for instance if I sat down next to
  709. 35:58one of you we haven't met and I said
  710. 36:00tell me about yourself what you would
  711. 36:02start to share would probably be at
  712. 36:04least eventually in the form of a story
  713. 36:06it wouldn't just be name rank and serial
  714. 36:08number
  715. 36:09you'd flesh it out you tell me about
  716. 36:11yourself you tell me where you grew up
  717. 36:13and what that was like and then I'd
  718. 36:15probably ask you questions that invited
  719. 36:16more of the story that's often how we
  720. 36:18interact right that's often what
  721. 36:21pastoral care asks tell me your story
  722. 36:24how is your story of ending up here in
  723. 36:28this hospital or in this office stories
  724. 36:37are so significant in pastoral care
  725. 36:40because stories often contain and
  726. 36:45articulate the meaning of our lives now
  727. 36:49that's sort of a lofty kind of abstract
  728. 36:53thought so let's break that down a
  729. 36:55little you know meaning a very sort of
  730. 37:00colloquial way of saying what is meaning
  731. 37:02is it's what gets us out of bed in the
  732. 37:04morning if you ever had those days where
  733. 37:07it's been really hard to get out of bed
  734. 37:08and not because you're tired but because
  735. 37:11maybe something about how your you've
  736. 37:14put your life together or how things are
  737. 37:17changing just leaves you asking
  738. 37:19questions about the meaning of it all
  739. 37:22well meanings and stories are intimately
  740. 37:26connected you know if I describe what is
  741. 37:30of most value to me well how did that
  742. 37:34become of most value to me often it's
  743. 37:36because of stories sometimes it's the
  744. 37:39family stories that were handed to me
  745. 37:41you know for instance in my family
  746. 37:43growing up that
  747. 37:44you know Irish family humor huge value
  748. 37:48people would compete at dinner who could
  749. 37:49be funnier you know that's that's a
  750. 37:52source of meaning for us education for
  751. 37:56many of us an important source of
  752. 37:58meaning the work probably all of you do
  753. 38:01or hope to do is a source of meaning for
  754. 38:03you and you might have learned it
  755. 38:05through family stories about what it
  756. 38:07means to be a Christian or what it means
  757. 38:09to be Catholic or what it means to be a
  758. 38:10good person or what it means to be
  759. 38:12working for God's reign we this gets
  760. 38:16communicated so often through stories
  761. 38:18and then at a certain point we start to
  762. 38:22create our own story and that's a that's
  763. 38:26more another source of our meaning you
  764. 38:28know like for many people it's very
  765. 38:30important that my story include
  766. 38:33partnership and children or
  767. 38:35grandchildren or wonderful friends it's
  768. 38:38part of the story so what happens to all
  769. 38:45of us at one point or another is what in
  770. 38:49the grief literature we call narrative
  771. 38:53disruption sometimes the story is
  772. 38:58disrupted or sometimes even destroyed
  773. 39:02you know for instance when someone dies
  774. 39:05young well for many of us that wasn't
  775. 39:09part of the story you know when people
  776. 39:12lose children or grandchildren often
  777. 39:14what I hear is that's not the way it's
  778. 39:17supposed to go children are not supposed
  779. 39:19to die before their parents it's a
  780. 39:22disruption to the story and when the
  781. 39:26story gets disrupted the meaning may
  782. 39:29very well get disrupted and so that's
  783. 39:33why you know meaning another way of
  784. 39:35thinking about meaning is how we make
  785. 39:36sense of things so have you noticed how
  786. 39:39often in a time of loss or crisis people
  787. 39:42will talk about this just doesn't make
  788. 39:44any sense
  789. 39:45this is senseless right we use that
  790. 39:48language a lot that's going to the
  791. 39:50meaning the meaning of this is just
  792. 39:53incomprehensible and the meaning that's
  793. 39:56left
  794. 39:57is now in jeopardy so the great
  795. 40:04challenge of loss this is the words of
  796. 40:07Robert Niemeyer who's a constructivist
  797. 40:12psychologist doing some of the best work
  798. 40:14in a contemporary understanding of grief
  799. 40:16right now and he works out of a
  800. 40:19narrative perspective and this is what
  801. 40:20he says like a novel that loses a
  802. 40:23central character in the middle chapters
  803. 40:25the life story disrupted by loss must be
  804. 40:29reorganized rewritten to find a new
  805. 40:32strand of continuity that bridges the
  806. 40:36past with the future in an intelligible
  807. 40:39fashion that's not easy and this is if
  808. 40:43you're doing pastoral care work this is
  809. 40:46a lot of what you're doing with folks
  810. 40:47this is one way of phrasing framing what
  811. 40:50you're doing is helping people figure
  812. 40:52out how to rewrite the story because the
  813. 40:55future story that was imagined perhaps
  814. 40:57is just impossible now you know if
  815. 41:02someone always imagined oh you know I'm
  816. 41:04going to work until I'm 70 that's when
  817. 41:07I'm going to retire and that's when the
  818. 41:09good times will begin and then there's
  819. 41:12struck with a terrible illness in their
  820. 41:1450s and never got to have the good times
  821. 41:18well that's a difficult future story to
  822. 41:22rewrite so how do we work in this area
  823. 41:30with folks it's important to realize in
  824. 41:38the work that we do that very often in
  825. 41:40crisis or loss its the meanings that
  826. 41:42have to be healed and very often those
  827. 41:45of theological meanings sometimes the
  828. 41:49theological meanings are harder to get
  829. 41:51to for instance how people feel about
  830. 41:54God's activity God's role in all of this
  831. 41:57you know some people may say one thing
  832. 42:01but it may not capture all of what
  833. 42:03they're thinking or feeling and it may
  834. 42:05be sort of an initial almost a defensive
  835. 42:08comment to really
  836. 42:11unpack the theological meaning of an
  837. 42:13event for someone sometimes can take
  838. 42:16quite a long time takes quite a lot of
  839. 42:18compassion and as we're doing this again
  840. 42:24it's the pastoral relationship that
  841. 42:27helps create the space the time the
  842. 42:30compassion for that to come to the
  843. 42:34surface and if the meaning is no longer
  844. 42:37going to hold sometimes the pastoral
  845. 42:40relationship provides the venue for
  846. 42:43reconstructing meaning you know for
  847. 42:46instance if someone has hung their hat
  848. 42:49on
  849. 42:52you know I am of value because I work
  850. 42:56really hard and I support my family and
  851. 42:58then they are unable to work for
  852. 43:02whatever reason illness or their laid
  853. 43:04off can't find a new job well there's a
  854. 43:08meaning that may have to get
  855. 43:09reconstructed how are they going to
  856. 43:12understand reinterpret their value and I
  857. 43:15think we see a lot of that happening now
  858. 43:17for a lot of folks I just heard today on
  859. 43:20the radio we're still years away from
  860. 43:22job levels a job stability at
  861. 43:30pre-recession levels we're years away
  862. 43:33say some so I you know this is an
  863. 43:36example that's ripped from the headlines
  864. 43:38lots of folks are struggling with
  865. 43:39meaning in that way but that's part of
  866. 43:42where the pastor relationship is so
  867. 43:43helpful because what we also know is
  868. 43:46that none of us creates meaning all by
  869. 43:49ourselves meanings are co-constructed if
  870. 43:55you think about anything that's
  871. 43:57meaningful to you if you think about
  872. 43:59what is most meaningful to you in your
  873. 44:02life my guess is you could come up with
  874. 44:06a list of folks who have helped to shape
  875. 44:08that meaning and it would probably be
  876. 44:10hard to come up with one that you could
  877. 44:12say oh no it was all me I'm the only one
  878. 44:15who shaped that meaning you know because
  879. 44:18we take in influences information
  880. 44:22everywhere all the time
  881. 44:25TS Eliot's poet said we had the
  882. 44:29experience but missed the meaning and
  883. 44:31that's true often you know we go through
  884. 44:34life and unless others help us to say
  885. 44:37whoa what does this all mean we commit
  886. 44:42it and we miss an opportunity to create
  887. 44:45a hopeful meaning so this is this is a
  888. 44:49critical way that pastoral care can heal
  889. 44:53helping people co-create meaning in a
  890. 44:56time of loss or struggle or crisis in
  891. 44:58ways that give hope
  892. 45:04so to recap these three perspectives I
  893. 45:07would propose that the goal of all of
  894. 45:08them is actually similar through
  895. 45:10pastoral relationship and connection
  896. 45:12with the faith community we come to know
  897. 45:16more deeply and fully the love of God in
  898. 45:18Christ for each one of us and ultimately
  899. 45:23that is our greatest source of healing
  900. 45:25God's love in Christ is what ultimately
  901. 45:28holds us in our brokenness it is what is
  902. 45:31ultimately truthful as opposed to
  903. 45:35sometimes our operational theology and
  904. 45:37it is the source of ultimate meaning so
  905. 45:42our relationship which points always to
  906. 45:46relationship with God in Christ
  907. 45:49underlies all of these perspectives of
  908. 45:51sources of healing so let's return to
  909. 45:57our band-aid so I want to propose the
  910. 46:02pesto care heals in ways that might be
  911. 46:04somewhat different from the band-aid
  912. 46:07pesto care heals not by simplistic
  913. 46:10reassurance you're going to be just fine
  914. 46:13not by making pain disappear and not
  915. 46:18with that crazy exclamation point
  916. 46:20you know sometimes sometimes life is
  917. 46:23much heavier sadder than that
  918. 46:29how does pastoral care heal as opposed
  919. 46:34to the band-aid
  920. 46:35pastoral care helps us to think of
  921. 46:38healing in fuller deeper ways healing
  922. 46:42does not mean that the pain is all gone
  923. 46:45or one is going to be as good as new
  924. 46:47or just fine healing from a pastoral
  925. 46:51perspective is not magic pastoral care
  926. 46:55acknowledges and stays with the pain and
  927. 46:58struggle at least for time this is very
  928. 47:01important have you ever been rushed
  929. 47:04through your pain by someone else who
  930. 47:08may have meant really well they just
  931. 47:10didn't want to see you suffering anymore
  932. 47:11but they rushed you through your pain
  933. 47:13and how helpful was that for me it's
  934. 47:16never helpful I I feel like okay either
  935. 47:19you don't have time for me
  936. 47:20or you actually are not understanding
  937. 47:23what I'm saying to you and neither one
  938. 47:25of those feels good it's hard to believe
  939. 47:29that we're coming up on the 10th
  940. 47:30anniversary of 9/11 isn't it for me it's
  941. 47:33shocking that it's been almost 10 years
  942. 47:35but I remember vividly going to a prayer
  943. 47:38service that night and some of you may
  944. 47:42have had to preach that day or the next
  945. 47:44day and who would have wanted that
  946. 47:46assignment I sure would not have and so
  947. 47:49I have nothing but sympathy for the
  948. 47:50person who I heard preach but my
  949. 47:55struggle was with the passage he chose
  950. 47:57he chose to preach on let not your
  951. 48:00hearts be troubled now for me that just
  952. 48:05totally missed where I was at I mean we
  953. 48:09if people were still desperately trying
  954. 48:11to find out if their loved ones were
  955. 48:12alive or what the heck was happening and
  956. 48:15to invite us not to let our hearts be
  957. 48:19troubled just felt like a disconnect
  958. 48:22under terrible circumstances I have
  959. 48:24nothing but sympathy for the fact that
  960. 48:25he had to come up with something that
  961. 48:27day but it is so important when we're
  962. 48:29able to stay with the pain and
  963. 48:31acknowledge it because that's where so
  964. 48:35much can be happening that we will then
  965. 48:37be working with the narrative disruption
  966. 48:40the experience of brokenness the
  967. 48:41operational theology bubbling up in
  968. 48:44disturbing ways etc
  969. 48:51but we do more than just acknowledge and
  970. 48:55stay with the loss we offer our
  971. 48:57relationship of care but always pointing
  972. 49:01beyond ourselves we are not the end goal
  973. 49:05of the pastoral relationship as we know
  974. 49:07we want always like John the Baptist to
  975. 49:11point to the one who truly saves and
  976. 49:13this can be such a relief for us right
  977. 49:16if we felt like it was all up to us holy
  978. 49:19moly
  979. 49:20so it's a relief to realize no we always
  980. 49:23want to help people realize that their
  981. 49:27deepest connection needs to be with our
  982. 49:30God and in the Christian community our
  983. 49:35God knows brokenness we will be walking
  984. 49:39that this coming week our God knows
  985. 49:42brokenness and so our goal our challenge
  986. 49:51our mission is to embody and communicate
  987. 49:55God's love which raised Christ from the
  988. 49:58dead which knows our brokenness and
  989. 50:01which is our hope in suffering and it's
  990. 50:05our relationships with one another and
  991. 50:07with this God of love that hold us and
  992. 50:10heal us
  993. 50:11we've never been promised that we will
  994. 50:14not suffer we know that but we have been
  995. 50:18assured that God has destined us in love
  996. 50:21ephesians and that nothing will ever
  997. 50:24separate us from the love of God in
  998. 50:26Christ Jesus our Lord Romans now I will
  999. 50:34say I understand that sometimes it's
  1000. 50:37hard to communicate this to other folks
  1001. 50:41and sometimes let's be honest it can be
  1002. 50:42hard to even take it in ourselves
  1003. 50:43depending on what life has thrown at us
  1004. 50:46it can be very hard to truly truly truly
  1005. 50:51consistently deep in our tissues to
  1006. 50:55believe that God is always compassionate
  1007. 50:57love
  1008. 50:59and so at those times or when others say
  1009. 51:02to me yeah yeah well that's you I know
  1010. 51:04you believe that or you try to believe
  1011. 51:06it but you know I need more I always try
  1012. 51:10to point people to some of the spiritual
  1013. 51:13teachers that I think help us to trust
  1014. 51:16in the God of love and for me one of the
  1015. 51:21most important people is Julian of
  1016. 51:22Norwich and we don't know a lot about
  1017. 51:28Julian we don't even know her real name
  1018. 51:31but we do know that she lived from 1342
  1019. 51:38to about 1416 and she was an anchor Asst
  1020. 51:41in the Church of st. Julian in Norwich
  1021. 51:46England and that she was devoted to a
  1022. 51:49life of contemplation in prayer and one
  1023. 51:53day in 1373 when she was about 30 in one
  1024. 51:56day she experienced sixteen visions
  1025. 52:01which in her day were called showings
  1026. 52:04and she was convinced that they were
  1027. 52:07from God and she spent years she wrote
  1028. 52:13them down immediately and then she spent
  1029. 52:16years and years figuring out what they
  1030. 52:19had meant she spent 20 years in
  1031. 52:22contemplation and prayer wondering what
  1032. 52:25those showings had meant and her
  1033. 52:27conclusion consistently she wrote about
  1034. 52:30it again 20 years later her conclusion
  1035. 52:33was what they all meant was God is love
  1036. 52:36and the book she wrote is the first book
  1037. 52:40written in English by a woman and so I
  1038. 52:43wanted to share this quote this is part
  1039. 52:46of what she wrote and from the time that
  1040. 52:50it was revealed I desired many times to
  1041. 52:53know in what was our Lord's meaning and
  1042. 52:5615 years after and more I was answered
  1043. 52:59in spiritual understanding and it was
  1044. 53:01said what do you wish to know your
  1045. 53:04Lord's meaning in this thing know it
  1046. 53:07well love was his meaning who reveals it
  1047. 53:11to you
  1048. 53:13of what did he reveal to you love why
  1049. 53:17does he reveal it to you for love remain
  1050. 53:22in this and you will no more of the same
  1051. 53:24but you will never know different
  1052. 53:26without end Julian is also the person
  1053. 53:35who gave us the gorgeous lines that so
  1054. 53:37many people find comforting all shall be
  1055. 53:40well and all shall be well and all
  1056. 53:43manner of things shall be well now she
  1057. 53:46didn't offer that in a simplistic way
  1058. 53:48she part of her showings or about sin
  1059. 53:51and she wrote a lot about sin and she
  1060. 53:53had a very sophisticated understanding
  1061. 53:55of humankind's sinful nature and yet she
  1062. 53:59was certain that love was God's meaning
  1063. 54:04in in every circumstance she said we are
  1064. 54:09endlessly loved with an endless love for
  1065. 54:14someone who needed comfort that's a good
  1066. 54:18what more could you offer really
  1067. 54:19Julian's conviction we are endlessly
  1068. 54:22loved with an endless love I'd like to
  1069. 54:30just offer a couple more slides that
  1070. 54:34have to do with the pastoral caregiver
  1071. 54:37and I'll use the language of we for
  1072. 54:42these it is so important in this work as
  1073. 54:45we know you know the potential for
  1074. 54:49burnout or brownout
  1075. 54:51and some people call it where you just
  1076. 54:53really sort of start getting slow and
  1077. 54:55you know it gets harder and harder the
  1078. 54:59potential is huge there are all kinds of
  1079. 55:01statistics folks right out of ministry
  1080. 55:04programs folks have been in ministry for
  1081. 55:06a long time lots of folks are burning
  1082. 55:08out and leave do move on to other fields
  1083. 55:12and it's hard it's hard it's hard it's
  1084. 55:16hard so one in very important thing is
  1085. 55:20to I put see here in quotation marks to
  1086. 55:23see one's blind spots I'm not sure we
  1087. 55:26can see our
  1088. 55:26blind spots but that's where community
  1089. 55:28can help us and friends and family and
  1090. 55:30colleagues and support groups you know
  1091. 55:32what is especially hard for us what do
  1092. 55:36we need to be mindful of what are we not
  1093. 55:38good at you know why set ourselves up
  1094. 55:41for failure and frustration and burnout
  1095. 55:44and anxiety and worry you know what do
  1096. 55:48we need to see about ourselves that
  1097. 55:50would help us make good choices in terms
  1098. 55:52of what sort of care we can offer and
  1099. 55:54related to that is knowing one's limits
  1100. 55:56we cannot do it all next week will be
  1101. 56:02the 12th anniversary I think of the
  1102. 56:09horrible tragedy at Columbine High
  1103. 56:11School in Colorado if you're from the US
  1104. 56:16you know what that was at two high
  1105. 56:19school students opened fire on their
  1106. 56:21classmates and killed many of them and
  1107. 56:24killed a teacher and I was out at
  1108. 56:27Columbine a few years after that for a
  1109. 56:31gathering of Peschel theologians and we
  1110. 56:36talked with some of the folks who had
  1111. 56:38been sort of doing the immediate crisis
  1112. 56:41response when when that all started
  1113. 56:44happening and it was chaos of course but
  1114. 56:48here's what I wanted to share with you
  1115. 56:49there was a local minister there who was
  1116. 56:52one of the first responders because he
  1117. 56:55was in a staff meeting with his parish
  1118. 56:57staff and someone called him and said
  1119. 56:58there's shooting going on at the high
  1120. 57:00school so he grabbed his staff he said
  1121. 57:02everyone in my truck and he took off
  1122. 57:05he's one that told us the story he took
  1123. 57:07off and as they were driving through you
  1124. 57:10know the campus he would sort of toss
  1125. 57:13them off the truck and say you go over
  1126. 57:15there are you over there and of course I
  1127. 57:19almost like my heart stopped imagining
  1128. 57:21myself being in the back of that truck
  1129. 57:22I'm not sure how well I could have done
  1130. 57:24but then he said you know a lot of the
  1131. 57:28students and teachers they had to get
  1132. 57:30out of high school of course
  1133. 57:31and so they went to the local library
  1134. 57:34and that's where he went and he started
  1135. 57:37calling some of the other area ministers
  1136. 57:39to say we're at the library come on down
  1137. 57:41we need we need help and some of the
  1138. 57:44other ministers said things like oh well
  1139. 57:49you know I'm in the middle of a Bible
  1140. 57:51study but I'll come as soon as I can
  1141. 57:54now when he told us that story I had the
  1142. 57:57very same reaction that some of you just
  1143. 57:58had sort of gasped
  1144. 58:00like what you know what poor pastoral
  1145. 58:04care givers how could they be so you
  1146. 58:08know stupid or selfish or
  1147. 58:11uncompassionate or something but you
  1148. 58:14know after I thought about that for a
  1149. 58:16while I actually had a different
  1150. 58:18response which was we don't know the
  1151. 58:22history of those folks some of them may
  1152. 58:25have had a trauma history and folks who
  1153. 58:29have been exposed to a lot of trauma in
  1154. 58:31their lives or high-stress or really
  1155. 58:34painful losses sometimes they cannot be
  1156. 58:37first responders they cannot and they
  1157. 58:39should not it's not their gift it can be
  1158. 58:42retry Mathai zhing and nobody benefits
  1159. 58:45from anyone being traumatized it's not
  1160. 58:48noble to be retraumatization
  1161. 58:54any plenty of work to do after the fact
  1162. 58:57so I share that with you as just a
  1163. 59:00reminder that pastoral care is not
  1164. 59:03one-size-fits-all we do have to know our
  1165. 59:06limits we do have to know our blind
  1166. 59:09spots and our histories and we need to
  1167. 59:12care for ourselves of course and we need
  1168. 59:15to be part of networks of care gene
  1169. 59:17Stevenson muster who gave us that nice
  1170. 59:19definition of casual care at the
  1171. 59:21beginning she also does a nice piece in
  1172. 59:25one of her writings on the Good
  1173. 59:27Samaritan the parable of the Good
  1174. 59:29Samaritan and she points out that the
  1175. 59:33Good Samaritan relied on a network of
  1176. 59:37care to care for the wounded person as
  1177. 59:40symbolized by the innkeeper and these
  1178. 59:44Samaritan continued his journey
  1179. 59:49we too need networks of care we cannot
  1180. 59:52be all things to all people you know
  1181. 59:55there are ways that we have to continue
  1182. 59:57our journeys to and we need to trust and
  1183. 1:00:00invite others to be part of the response
  1184. 1:00:03part of the care it cannot must not
  1185. 1:00:05should not need not be all up to us
  1186. 1:00:13there's a very common phrase used in all
  1187. 1:00:16kinds of therapy and psychology and
  1188. 1:00:18counseling circles that the best thing
  1189. 1:00:20to do and pastoral care talks about this
  1190. 1:00:23too is to be a non anxious presence we
  1191. 1:00:25familiar with that phrase I'm not sure I
  1192. 1:00:28know anyone who's ever been a total
  1193. 1:00:30because sometimes people are anxious am
  1194. 1:00:32i being non anxious or am i
  1195. 1:00:34communicating anxiety you know it's kind
  1196. 1:00:36of stressful people out but what I want
  1197. 1:00:39to propose is you know we also want to
  1198. 1:00:43be in touch with our own anxiety if if
  1199. 1:00:46there is any about ourselves about our
  1200. 1:00:49lives and about our relationship with
  1201. 1:00:51God how can we feel more trusting
  1202. 1:00:53hopeful confident secure in God's
  1203. 1:00:58cherishing love for us so I share this
  1204. 1:01:03beautiful passage with you I think if we
  1205. 1:01:06prayed this all once-a-day would perhaps
  1206. 1:01:09all be floating on cloud nine these are
  1207. 1:01:12the words of a spiritual director in
  1208. 1:01:14France in the 19th century obey Ojeda
  1209. 1:01:17Tocqueville and he says this and the
  1210. 1:01:20words I think are quite resonant with
  1211. 1:01:22Julian of Norwich accustom yourself to
  1212. 1:01:26the wonderful thought that God loves you
  1213. 1:01:28with a tenderness a generosity and an
  1214. 1:01:32intimacy which surpasses all your dreams
  1215. 1:01:36give yourself up with joy to a loving
  1216. 1:01:39confidence in God and have courage to
  1217. 1:01:42believe firmly that God's action towards
  1218. 1:01:45you is a masterpiece of partiality and
  1219. 1:01:49love rest tranquil II in this abiding
  1220. 1:01:53conviction
  1221. 1:01:58and I would conclude by saying when we
  1222. 1:02:01do come to know more fully and feel
  1223. 1:02:04God's tender loving Christ we know that
  1224. 1:02:08despite the loss and pain and suffering
  1225. 1:02:10we'll all experience in the deepest
  1226. 1:02:13possible sense all shall be well and all
  1227. 1:02:18shall be well and all manner of things
  1228. 1:02:20shall be well thank you very much I'm
  1229. 1:02:33going to go back to that slide some of
  1230. 1:02:35you were writing that down right there
  1231. 1:02:38you go we have time for a few comments
  1232. 1:02:40or thoughts or questions and we have a
  1233. 1:02:43microphone if you if you do have
  1234. 1:02:44anything you'd like to offer we ask you
  1235. 1:02:47to speak into the microphone I'd love to
  1236. 1:02:51hear your thoughts
  1237. 1:02:59yes way in the back can you use the
  1238. 1:03:01microphones thank you
  1239. 1:03:05just grateful that you brought in so
  1240. 1:03:07much scripture and so much of the
  1241. 1:03:11necessary suffering involved in pastoral
  1242. 1:03:13chaos thank you very much as beautiful
  1243. 1:03:16well thank you very much appreciate that
  1244. 1:03:21who has a question or a or thought to
  1245. 1:03:24add yes thanks very much for your
  1246. 1:03:33presentation it's not a question of
  1247. 1:03:36seeking advice I am a volunteer
  1248. 1:03:41assistant chaplain in a hospital I've
  1249. 1:03:44had more than one occasion where either
  1250. 1:03:46a patient or a family member is it is
  1251. 1:03:50overcome by anger and resentment was to
  1252. 1:03:54the point of hostility yeah
  1253. 1:03:56wondering if there's a certain technique
  1254. 1:04:00or certain passages that you could
  1255. 1:04:03recommend in circumstances like that can
  1256. 1:04:06you say more about the anger they're
  1257. 1:04:07angry at God or lightly God or just
  1258. 1:04:11angry about their circumstance yeah the
  1259. 1:04:15situation comes to mind with a young
  1260. 1:04:16family member whose parent was dying a
  1261. 1:04:19very difficult death on that individual
  1262. 1:04:22the young son did not believe in God
  1263. 1:04:27but was still very angry and wanted to
  1264. 1:04:30express it but didn't know who to
  1265. 1:04:32express it at yes he didn't believe in
  1266. 1:04:34God so who else was going to be angry
  1267. 1:04:35and upset with yeah that makes it even
  1268. 1:04:38more complex for some folks yeah
  1269. 1:04:41I'm sure a lot of you have wonderful
  1270. 1:04:44ideas that you would draw on in those
  1271. 1:04:46moments maybe you want to share with one
  1272. 1:04:48another I can share just a couple of
  1273. 1:04:49thoughts I think it's important first as
  1274. 1:04:54we said before to give people permission
  1275. 1:04:55to experience the range of feelings and
  1276. 1:04:58to point out that our God fully human
  1277. 1:05:02fully divine understands knows every one
  1278. 1:05:05of those feelings so the anger is not a
  1279. 1:05:07surprise or a shock to God
  1280. 1:05:11not offended by it we see we see
  1281. 1:05:16examples of Jesus anger in some of the
  1282. 1:05:20Gospels so I think you know we want to
  1283. 1:05:26draw on those things but then I think
  1284. 1:05:28when when when we sense any of the
  1285. 1:05:32openness we want to help if people would
  1286. 1:05:36like our help we want to help people to
  1287. 1:05:39somehow understand - that yes this
  1288. 1:05:43horrible thing has happened
  1289. 1:05:44and the old story is gone and we are
  1290. 1:05:48outraged by that and it's not fair and
  1291. 1:05:52it's not right
  1292. 1:05:53how though will we create a new story
  1293. 1:05:57that offers us something and that may
  1294. 1:06:00feel like slim pickings to people for
  1295. 1:06:02quite a long time you know or like poor
  1296. 1:06:06consolation but as folks are open and
  1297. 1:06:12trusting we try to draw on passages like
  1298. 1:06:17revelations making all things new
  1299. 1:06:19or Andrew Lester's a pastor theologian
  1300. 1:06:23who talks about God is always out in
  1301. 1:06:25front of us calling us into an
  1302. 1:06:27open-ended future we don't know the
  1303. 1:06:30future and we can be outraged that the
  1304. 1:06:32future we wanted has been ripped away
  1305. 1:06:35from us but somehow eventually slowly we
  1306. 1:06:40have to try to construct a new story
  1307. 1:06:42because otherwise what's our choice but
  1308. 1:06:46I think those are some of the most
  1309. 1:06:47difficult moments and maybe some of you
  1310. 1:06:49have thought you'd like to add how
  1311. 1:06:51you've managed these situations yes
  1312. 1:06:56would you like to respond okay here's
  1313. 1:06:58the microphone when I had up if the
  1314. 1:07:06microphone on when I've had a patient or
  1315. 1:07:11a family member who's been so angry
  1316. 1:07:14either there isn't a god or how did God
  1317. 1:07:16do this I try to make sure I always go
  1318. 1:07:19back to God didn't do it is probably
  1319. 1:07:23trying to to really connect with the the
  1320. 1:07:27incarnate God that seems to act for me I
  1321. 1:07:32try to quote scripture at that point for
  1322. 1:07:35people and he made them angrier
  1323. 1:07:37remembering that pretty quickly mm-hmm
  1324. 1:07:39but that sense that it's all of our
  1325. 1:07:42choices and things in our environment
  1326. 1:07:44and that whole sense of free choice that
  1327. 1:07:47in the long run people will come back
  1328. 1:07:49and say so maybe God is it mm-hmm and
  1329. 1:07:53it's okay for them to still have the
  1330. 1:07:55question yes and not try to answer it
  1331. 1:07:58that's right because how can we answer
  1332. 1:08:00it thank you for that you know I'm just
  1333. 1:08:03remembering another sort of technique
  1334. 1:08:05that some people find helpful is sort of
  1335. 1:08:08a guided imagery that you know if you
  1336. 1:08:13were to ask such a person who's just
  1337. 1:08:15maybe consumed with rage where they see
  1338. 1:08:18themselves in relationship to God and
  1339. 1:08:21perhaps I don't believe in God so I'm
  1340. 1:08:23not in relationship at all but sometimes
  1341. 1:08:26it's surprising you know people
  1342. 1:08:28sometimes people who are incredibly
  1343. 1:08:29enraged would say when a stick sort of
  1344. 1:08:34images would say well God's right here
  1345. 1:08:37and once I work through my anger
  1346. 1:08:39we'll be all right you know you know you
  1347. 1:08:43don't know what the anger that
  1348. 1:08:45everybody's anger is different and what
  1349. 1:08:47can be part of the anger is different
  1350. 1:08:49too so sometimes inviting people to
  1351. 1:08:51image it and then also to image it in
  1352. 1:08:54the future
  1353. 1:08:56the under less turn and I think it's
  1354. 1:08:59Howard Stone also have done work on what
  1355. 1:09:02they call future stories you know that
  1356. 1:09:05the tendency in pastoral care or I
  1357. 1:09:08should say that penance in casual
  1358. 1:09:10counseling is very often to focus on the
  1359. 1:09:12present as it relates to the past and
  1360. 1:09:14that's usually what therapy does as well
  1361. 1:09:17what we tend to neglect is the future
  1362. 1:09:21which is really problematic when you
  1363. 1:09:24think about it because that's where
  1364. 1:09:25we're all headed so they do this whole
  1365. 1:09:28piece on future stories if you could
  1366. 1:09:30invite someone imagine where you are in
  1367. 1:09:33five years
  1368. 1:09:35and how are you with your anger in five
  1369. 1:09:38years and some people will reject that
  1370. 1:09:41like what do you mean I'm going to be
  1371. 1:09:42just as angry well okay let's just try
  1372. 1:09:45to pin that down you know you're going
  1373. 1:09:47to be so many years old maybe you're
  1374. 1:09:50going to be in college maybe you're
  1375. 1:09:51going to have children maybe you're
  1376. 1:09:52going to be a grandparent five years
  1377. 1:09:54from now let's try to get concrete what
  1378. 1:09:56has happened to your anger now this is
  1379. 1:09:59purely imaginative but some people can
  1380. 1:10:02work with that and can say well I'm not
  1381. 1:10:07so angry anymore I've made peace with my
  1382. 1:10:10anger and then you say well how did you
  1383. 1:10:15get there and not everyone can do this
  1384. 1:10:19but some people can they will they will
  1385. 1:10:21they'll get into it like alright well I
  1386. 1:10:23think I took a break from religion for a
  1387. 1:10:27while or I just wanted nothing to do
  1388. 1:10:31with God for a while but then slowly I
  1389. 1:10:34realized that I'm not the only one who's
  1390. 1:10:37ever had horrible things happen and I
  1391. 1:10:40don't want to be alone in this anymore
  1392. 1:10:41it's etcetera I'm making this up but you
  1393. 1:10:44know some people can actually start to
  1394. 1:10:47create their own timeline their own
  1395. 1:10:51sequence of events to get where they can
  1396. 1:10:55imagine themselves being so that that
  1397. 1:10:59may be helpful for some folks - yes
  1398. 1:11:04we're here at the Beck we'll take just a
  1399. 1:11:07couple more I promise I'll I'll wrap up
  1400. 1:11:10in a few minutes
  1401. 1:11:14I read once the biography of Princess
  1402. 1:11:18Diana so this made me think of it so
  1403. 1:11:22when she died it was early morning and
  1404. 1:11:26when they knew about it in the palace
  1405. 1:11:32the Queen didn't want the children to
  1406. 1:11:35know one was 13 and the other one was 9
  1407. 1:11:39and so a prince char went to Frank's
  1408. 1:11:44meanwhile when the children woke up the
  1409. 1:11:49grandmother the Queen WA Green went to
  1410. 1:11:53tell them your mother died now remember
  1411. 1:11:58you are Royer's no tears for no grief no
  1412. 1:12:07Griffin
  1413. 1:12:07instead she sent them all day hiking in
  1414. 1:12:14Scotland
  1415. 1:12:14all day and when they came the next day
  1416. 1:12:18she was pleased she didn't know they
  1417. 1:12:20cried or not then she said to them
  1418. 1:12:23now you may enjoy when people are going
  1419. 1:12:27to draw all the flower in front of the
  1420. 1:12:29palace you may enjoy the note and while
  1421. 1:12:32reading what people were putting for
  1422. 1:12:35your mom then you can try to heal
  1423. 1:12:38yourself and be grateful to people but
  1424. 1:12:44remember no tears will my how do you
  1425. 1:12:49explain hmm yeah well there are so many
  1426. 1:12:55different cultural expectations about
  1427. 1:12:57grief what grieving is supposed to look
  1428. 1:12:59like and royalty perhaps is is its own
  1429. 1:13:02culture I guess it is
  1430. 1:13:04so yeah it's this is just a bit of an
  1431. 1:13:08aside about grief we do know that not
  1432. 1:13:10everyone experiences grief primarily in
  1433. 1:13:13an emotional way that for some it is
  1434. 1:13:16primarily emotional and so tears might
  1435. 1:13:18be incredibly important and inevitable
  1436. 1:13:21for some people their primary experience
  1437. 1:13:24of grief is more cognitive
  1438. 1:13:26and so so some you know sometimes we see
  1439. 1:13:30folks not crying and we may judge that
  1440. 1:13:32right like oh I guess she didn't really
  1441. 1:13:35care and there could be a lot of things
  1442. 1:13:38going on but but you know we would want
  1443. 1:13:40people to have the freedom to grieve in
  1444. 1:13:42whatever way they need to thank you how
  1445. 1:13:47about yes can you wait for the
  1446. 1:13:49microphone
  1447. 1:13:56I'm honest to return just for a minute
  1448. 1:13:59to the angry man who didn't believe in
  1449. 1:14:02God and I'm thinking more in a hospital
  1450. 1:14:07context men in an extended pastoral care
  1451. 1:14:10comes next and what I'm thinking about
  1452. 1:14:14is you know so few people are
  1453. 1:14:17comfortable with another person's anger
  1454. 1:14:21or or the realm for that matter that I
  1455. 1:14:24think being able to to hold the man's
  1456. 1:14:28anger and to allow him to be angry and
  1457. 1:14:33experiences anger even though there is
  1458. 1:14:36no one for him in his mind to be angry
  1459. 1:14:39at is probably really important in other
  1460. 1:14:44words to him it would be irrational to
  1461. 1:14:47be angry but clearly that was something
  1462. 1:14:52that he needed to experience in
  1463. 1:14:57particularly in this situation where
  1464. 1:14:59you're not going to be seeing someone
  1465. 1:15:01you know on a on an ongoing basis right
  1466. 1:15:04I just at making elementary but I feel
  1467. 1:15:09is so it's important to it's just
  1468. 1:15:14important to say that anger and sorrow
  1469. 1:15:18and tears are so closely related it's
  1470. 1:15:23you know it's entirely likely that the
  1471. 1:15:26anger is something that he needed to
  1472. 1:15:28move Express we want to teach sorrow so
  1473. 1:15:33I hope that that's well fed thank you
  1474. 1:15:36and how about one more over here when
  1475. 1:15:44you had mentioned about work getting
  1476. 1:15:48into the work mode and forgetting a lot
  1477. 1:15:52of the things that we do we just
  1478. 1:15:54function into a role as pastoral
  1479. 1:15:58caregivers I was made aware of that my
  1480. 1:16:03ministry very early on to be very
  1481. 1:16:05careful of not falling into the trap
  1482. 1:16:08so the past ten years with the victims
  1483. 1:16:13of child abuse I've dealt with that a
  1484. 1:16:16great deal and because of that notoriety
  1485. 1:16:20have come to deal with children and
  1486. 1:16:23their early demise because of taking
  1487. 1:16:29their own lives and wealth and after a
  1488. 1:16:32while it can get to you really and I was
  1489. 1:16:35functioning in that work mode I've got
  1490. 1:16:37to do what got to do I've got to do it I
  1491. 1:16:39can't let go of this and in the past
  1492. 1:16:44couple of years I've realized that I
  1493. 1:16:48needed to heal myself in that pastoral
  1494. 1:16:52care way because how can I tell someone
  1495. 1:16:55that God loves them and I don't love
  1496. 1:16:59myself enough to do something about that
  1497. 1:17:01caring and to replenish that grace that
  1498. 1:17:05love that God has given me in my life so
  1499. 1:17:09one of the things that I have found is
  1500. 1:17:11that I try once a month to go up to
  1501. 1:17:16Weston Priory to the Benedictine monks
  1502. 1:17:19up there lovely and it's just a day it's
  1503. 1:17:22an overnight it's going getting up at 4
  1504. 1:17:25a.m. going to the services all day and
  1505. 1:17:28coming back but it's connecting back to
  1506. 1:17:31my God who has given me that strength to
  1507. 1:17:34share and to be pastoral to others yes
  1508. 1:17:37so we really need to be cognitive of the
  1509. 1:17:41fact that we need to care for ourselves
  1510. 1:17:42through before we can do much for others
  1511. 1:17:46that's right and it's not a selfish
  1512. 1:17:48thing it is a necessary thing it's a
  1513. 1:17:51survival thing thank you very much for
  1514. 1:17:54that that's a wonderful note to end on I
  1515. 1:17:56wish you all healing and self-care and a
  1516. 1:18:00lovely holy weekend of and a joyous
  1517. 1:18:02Easter thank you for coming
  1518. 1:18:09thanks very much Melissa for all these
  1519. 1:18:12all that we have to ponder and these
  1520. 1:18:14rich perspectives on pastoral care and
  1521. 1:18:16thanks to all of you for coming
  1522. 1:18:19if you didn't get this handout at the
  1523. 1:18:22table there are more there these are our
  1524. 1:18:23summer events that are coming up
  1525. 1:18:26Colleen Griffiths will present the
  1526. 1:18:28Underhill lecture on practical mysticism
  1527. 1:18:31these are all in July the Shanley's will
  1528. 1:18:34offer workshops on living an integrated
  1529. 1:18:37life of non-violence and sustainability
  1530. 1:18:39and our third annual Mary of Magdala Day
  1531. 1:18:43celebration will have a lecture by
  1532. 1:18:45Carolyn och so I hope we'll see you this
  1533. 1:18:48summer at some of our events
  1534. 1:18:50[Music]

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