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Hard Reset Western Digital My Cloud — Transcript

by David in France · 338 words · 44 segments · language en · Watch on YouTube

Full transcript

  1. 0:01hey everybody this is a quick video in
  2. 0:02case you have a Western Digital mycloud
  3. 0:05and you need to do a hard reset to the
  4. 0:07factory default settings on it now
  5. 0:09there's a couple different models it'll
  6. 0:11work for all of them it's the same
  7. 0:12procedure um now there's two reasons
  8. 0:14you're going to want to do this the
  9. 0:15first one is troubleshooting if you're
  10. 0:17having any issues where you're unable to
  11. 0:18access this um and stuff like that a
  12. 0:21hard reset where it's not working a hard
  13. 0:22reset can fix a lot of things the other
  14. 0:24reason is if you um you know just want
  15. 0:26to get a fresh start on it and get
  16. 0:27everything wiped off of it and get it
  17. 0:29back to its Factory three default
  18. 0:30settings we can go ahead and do this um
  19. 0:33it's pretty easy to do although it's not
  20. 0:34super intuitive so all we need to do we
  21. 0:37need to have power to it and we're going
  22. 0:39to come around and find the reset button
  23. 0:40it's a in a little bit different places
  24. 0:42on a little bit different models so here
  25. 0:44on this one they're all recessed reset
  26. 0:46buttons so with your pen or your paper
  27. 0:47clip or whatever you need to press and
  28. 0:49hold it for 60 seconds so it's it's a
  29. 0:53long wait you got to press and hold for
  30. 0:5460 seconds now you're not going to look
  31. 0:56for a blink or anything in the LED
  32. 0:59there's nothing happen just press and
  33. 1:00hold for 60 seconds and then
  34. 1:02release it'll seem like nothing's
  35. 1:04happening at first and then if it worked
  36. 1:07after about 5 to 10 seconds the the
  37. 1:09mycloud will turn off and it will all by
  38. 1:12itself and it will start to reboot so
  39. 1:15after that reboot the LED will start
  40. 1:17blinking for 2 to 3 minutes and while
  41. 1:20it's doing its reset and then it will
  42. 1:22reboot again and then your mycloud is
  43. 1:25reset you can go ahead set it up as a
  44. 1:27brand new device

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