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GoDaddy To M365 Set Up and Migration in MigrationWiz with Free Trial — Transcript

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0:09hello and welcome to this session here
0:11we are going to be using the migration
0:12WIS tool to migrate accounts from the
0:16GoDaddy tenant so an M365 hosted
0:19Microsoft 365 tenant into a standard
0:23M365 10 we're going to be taking uh some
0:26email addresses that we've got set up
0:28inside GoDaddy and bringing them in into
0:30a tenant that already exists into a
0:32company setup I'm going to show you how
0:34we use the migration Wiz tool to achieve
0:37that now it is essentially the same as a
0:40standard M365 migration but there are a
0:43few little nuances that you need to be
0:45aware at the start and also at the end
0:47how to get the domain out of the GoDaddy
0:49environment and into the standard M365
0:53tenant and also about the initial setup
0:55about what to do with the admin users
0:57and really how to set up things so you
0:59can move the data in the first place so
1:01let's have a look at the GoDaddy tenant
1:03and see what it looks
1:05like so looking in the GoDaddy side of
1:08the house we can see we've got a
1:09standard console here we can see one
1:11user we have set up is erest penfold
1:14we're going to move his data from his
1:16email address and we're going to move
1:17that domain across from the dangermouse
1:19films.com we're going to move that into
1:21another tenant as well so I'm going to
1:22show you how we do we go about that we
1:24are going to be contacting the support
1:26at GoDaddy to let them achieve that in
1:27the back end for us once we finish ating
1:30all the mail across so what we need to
1:32do though is we need to get the the
1:34correct admin user now I know that we
1:36have one admin user always have an admin
1:38user on GoDaddy and we only have one set
1:41up in this tenant so it is Ernest who is
1:43the admin we need to get the actual
1:45admin account and the onmicrosoft.com
1:47Tenant name to really achieve this
1:50migration we also then need to add the
1:53application impersonation in there as
1:55well so let's just run through those
1:57steps and I'll show you how that can be
1:59achieved
2:01so we'll start off by logging in penfold
2:03into the office portal I just straight
2:06to portaloffice.com we'll put his
2:08credentials
2:09in like so then take us to the GoDaddy
2:13signin page which we'll then do with his
2:18password and sign in there and that will
2:20take us to the normal 365 experience
2:23that you would expect and if we jump
2:25into Outlook we'll see he has a normal
2:28working account with some newsletters
2:31that I've obviously subscribed him to so
2:32we got a bit of mail to play with in
2:34there so that's that's where we want to
2:36be now the reason we've logged in here
2:38is because now it's quite easy for us to
2:41jump in and go to the Azure
2:44portal portal. azure.com that'll drop me
2:47straight in there and what we want to
2:49look at is the Azure active directory
2:51now this does if this doesn't show up on
2:53this quick bar here you can just find it
2:55just on the left hand side here and as
2:57your active directory now from here this
3:00is one of the key parts of information
3:01we need which is the primary domain
3:03that's been set up but we also need to
3:05know what the the admin account looks
3:07like you can see although nnest is an
3:09admin we do have a proper admin account
3:13as well and it's this guy that we're
3:14particularly interested in so we're
3:16going to copy that out to clipboard and
3:18just prop that into notepad just to keep
3:20that for later
3:22on you see there I like to keep that in
3:24there just as a a quick scratch
3:27Pad what we will do is we'll go into
3:30this admin user and we're going to reset
3:33the
3:34password do
3:37that and hit reset
3:41password and that is our temporary one
3:44there that we'll use to log in
3:46with so I Dro that into the scratch Pad
3:48as well obviously I'm going to be
3:49changing this by the time I publish this
3:51video so you won't see it but now we're
3:54going to log in as that user so I'll
3:57just open up another in private window
3:58we'll go to the mod. office.com will log
4:01in as that user so let we just grab that
4:03from the
4:05notepad this one here and you do exactly
4:08the same thing as this in here and just
4:12grab that password as
4:16well and drop that in there it will then
4:19ask us to update it now this is because
4:21we we have to log in here because we
4:24cannot log into the migration services
4:28with a temporary password not going to
4:29let us do that so we'll do that and sign
4:32in and that will let us into the
4:34standard portal like this now the only
4:37reason for going in here at all was just
4:39to go in and change that
4:41password so just as quick as we went in
4:44I'm going to close that I do not need
4:45that anymore and it's one go as well in
4:48fact I'll that because that is not the
4:51password
4:54anymore now all of these steps for setup
4:56are in the bit title help center I'm
4:58going to show you what I'm working from
4:59here so you can follow along when you do
5:02your own migrations I'm going to type in
5:04GoDaddy here and you can see straight
5:06away we've got some guidance here this
5:07is the one I'm looking at so if we click
5:09into this one you'll see there's our
5:12GoDaddy hosted exchange guide and if I
5:16just run down a little bit not too fast
5:18but what you'll see is underne here
5:21preparing the source this is about the
5:23reset password is good now it does talk
5:24about creating the project but I'm going
5:26to jump a little bit ahead just for now
5:28because I want to do this manual
5:30granting the application impersonation
5:32rights and just run through that quickly
5:34we can let my the migration Wiz client
5:36try and do it in the back end I find
5:38that obviously with the GoDaddy side of
5:40the house it actually is good to to do
5:43this before you start creating the
5:44project just to get it in so I'm going
5:45to go ahead and do this now what I'm
5:47going to do is use the the PO shell
5:50window to connect to the exchange online
5:52back end now that was the whole reason
5:54for setting the admin password we do
5:55that as the admin user that we've just
5:58reset that password on rather than
6:00trying to use the earnest penfold who
6:02like I say is an admin but it actually
6:04works fundamentally better if we're
6:06using that admin account that's the core
6:09of the GoDaddy M365
6:12tenant so I've started in a poell window
6:15as administrator and we first thing
6:18we'll do there is connect to exchange
6:20online it will ask me then what user we
6:22want to log in as and we're going to
6:25give it that admin account that we had
6:27earlier so I'll just paste on the
6:29scratch Pad you can see why I keep a
6:31scratch Pad now it's very easy to do
6:33that then put our password
6:36in like so sign in
6:39there and that connects as you can see
6:41in the back end as you would
6:44expect now looking at the instructions
6:47here we got to enable organization
6:49customization so that's good we jump
6:51back in there and do
6:53that
6:55so okay it's going to ask us to confirm
6:58obviously it's the first time this has
6:59been run inside that
7:02tenant now just to be aware that if it
7:05is the first time you've run it against
7:06the tenant it will take a little while
7:09to go through so we're just going to sit
7:11and hang while that does
7:15that and just to note too if you run it
7:17twice three times four times it doesn't
7:19matter it will just tell you that it's
7:20already been run as it does
7:25so and there we go just comes back to a
7:28blank line no errors it means it has
7:30gone ahead and done that now next line
7:32we need is this one here a new
7:34management Ro assignment I will just and
7:36paste this
7:37out
7:39so jump back in here paste that in and
7:42we need to tell it what user we are
7:44going to use for that which will come
7:46back to our scratch Pad back into here
7:50and put that in and run
7:56that and you can see it gives us this
7:59error now if we were on a normal M365
8:01tenant not a GoDaddy one that would most
8:04likely work but it looks like it hasn't
8:06so there is a workaround for that we
8:08need to go and add it in through the
8:09guey inside the Office 365 exchange back
8:13end so let me show you how we can do
8:16that so we're going to jump into the
8:20window we had with the Azure now this is
8:21still logged on as penfold not as the
8:24admin user but penit is an admin they're
8:27both admins in their own right but not
8:29not logged in as this guy here so we're
8:30logged in as penfold now what we would
8:32do there is we go to a new tab and put
8:36in this
8:37URL which you can see is the exchange
8:40control panel part of Outlook system
8:43anybody that's used an on-prem exchange
8:45server will know this ECP side very well
8:48and this is the old one now the tricky
8:50part here is I can go into the admin
8:52rules and have a look at those but
8:53they're going to be blank there's
8:55nothing there because they've been
8:56removed and they are in the what they
8:58call the new new exchange admin Center
9:00so we'll just hit right now and get into
9:03that this is where we need to
9:05be now where we find that is we look
9:08under roles and you'll find the admin
9:10roles are here and this looks a bit more
9:12interesting this is all our our roles
9:14inside the goad tenant now it won't have
9:18the application impersonation as a ro
9:20group already it's not going to be there
9:22so we need to go and create it so let's
9:24go to add roll group and we'll put this
9:28in
9:30spell
9:35ination put um I'll put the same thing
9:38in there and default R scope that's
9:40that's our only option so no problem
9:43there and what permissions we going to
9:44add now what we need to do is we need to
9:46go right down the bottom and go past all
9:48of this it's actually underneath because
9:50it's no space application impersonation
9:53and right down the bottom we need the
9:55view only config as well we go down here
9:59should find sorry for the excessive
10:02scrolling it's view only configuration
10:05that guy so we hit next on that now we
10:07need to assign some members now I'm
10:09going to assign in the admin user that
10:11we use for the tenant if I just do a
10:13search here you'll find a lot of them
10:15will come up but it's actually this top
10:17one here it says danger films.com that
10:19is the actual username you might have
10:21seen that in the Azure portal before
10:23that is the username of that admin
10:25account so we hit that and hit next
10:29and add the roll group in and there we
10:32go it's been
10:35added now we'll jump back into here and
10:38I'm going
10:39to take this command again I'm just
10:41going to edit it very slightly but
10:42easier to do it and we're going to get
10:46World assignment for application
10:47impersonation and see what that looks
10:49like now and we can see that it has the
10:53uh application impersonation right in
10:55there and uh is now created looks like
10:58we are good to go with that
11:00one now our next step in the migration
11:03is a standard task which we would do
11:04with any migration Wiz project which is
11:07to set up the application uh for the mod
11:11North now that has to be done through
11:14the Azure uh ad side as well which is
11:17with the screen I'm at right now and if
11:19I just jump back to the help desk
11:21article this one here you can see it
11:24talks about this item here the modern
11:26authentication requirements and it has
11:28all the instructions listed here so
11:30that's all good let me just bring that
11:32up I'm just going to run through those
11:33on the other screen and show you how
11:35that can be done quite
11:38quickly so in the Azure tenant you go
11:41down here and find app
11:43registrations and we say new
11:45registration and give it a name so we'll
11:48call
11:48it migration
11:52wiiz you select the second one down here
11:55accounts in any organization directory
11:57and we have to put the redirect it as
11:59well and we call that the public native
12:02now we grab that URL if I go across to
12:04the screen again the instructions you
12:07can see that is it there so I just do
12:09that and copy that
12:14in in here and hit
12:17register it'll set it up for us that's
12:20the first step on the on the
12:23application now from this screen we will
12:25need to record these items here so the
12:27application PL to take the whole thing
12:30and just put it back into our scratch
12:32Pad there and also
12:34the directory one as well grab the whole
12:37thing
12:40there that in
12:43there then we'll go to the
12:45authentication Tab and just C down a
12:48little bit because we need to turn on
12:50the enabling the mobile and desktop flow
12:53that needs to be on to yes and hit
12:56save and then we can go back to our
12:59overview now we need to give this
13:01application some permissions so we do
13:03that by going into API permissions and
13:07we've got these ones already you can
13:08remove that if you don't uh want to we
13:10don't use that one that's a standard
13:11default one that goes in but we need to
13:13say add a permission and we'll go to
13:16apis that my organization uses and we
13:20can type in office and it will come up
13:23with that it's the office exchange
13:25online is the one we're
13:27after we need delegated permissions and
13:31under here I'm just going to choose the
13:34ews and tick that one
13:37there and just hit add
13:39permissions go into this screen as you I
13:42said before we can remove this one we'll
13:44take that one out we don't need that
13:47what we will need to do is Grant the
13:49admin consent do that here hit yes and
13:52that gives us a little tick there and
13:56then we'll jump back to our main screen
13:59screen now to make it a bit easier for
14:01the advanced options of the project
14:03later what we'll do is we'll take these
14:05items and we're going to create what
14:08we're going to put in the advanced
14:09options if I go back to the help desk
14:12article you'll see we want to have them
14:14in this format so we're going to grab
14:17this one first so that's the client ID
14:19export so we'll copy that into here and
14:24just pop that in
14:26front and we'll SE this guy here
14:29the tenant
14:32ID this one here put the equals in now
14:35it is very important that you get these
14:39just right obviously the they are case
14:42sensitive so if you were to type it in
14:44and you even put the ID wrong if you put
14:46a lowercase for the ID that's not going
14:48to work you have so the best idea is to
14:52use the copy paste out of the article
14:54and then get those done and then there's
14:56your correct IDs based on the client and
14:58the tenant IDs now it's called the
15:00export this is the export because this
15:02is the source that you're coming from
15:04it's where you're exporting the data
15:05from remember that one it is the source
15:08so that is all set ready to go while I'm
15:11in here um I'm just going to grab these
15:13ones here for the import as well just to
15:16make it easier to pop those in
15:18later and grab that one as
15:22well so and we'll spec those up once we
15:26do the destination side now just in the
15:29interest of a more concise uh and quick
15:32video um I've done the same application
15:35registration on the target tenant and
15:38just pop those in there it's exactly the
15:40same as a source tenant so you're just
15:41grabbing doing exactly the same task and
15:43grabbing those client ID and tenant IDs
15:45and putting those in there so that's all
15:47done now we're going to go across to the
15:50migration wi console and we're going to
15:52log in and we're going to create this
15:56project and sign in on bit Titan console
15:59there we go and it will take us to our
16:02main screen I'm going to say create a
16:03new project which will be a mailbox
16:06project and we start the normal the
16:08normal
16:09setup I'm going to call this one just go
16:12daddy migration and the customer I will
16:15create a new
16:16one and that will be not like that now
16:21jumping into the bit Titan main screen
16:24here we hit sign in and go in there and
16:29with our projects we'll go ahead and
16:30create a new project which will be a
16:32mailbox project here we go and we'll
16:34just give it a quick name just call this
16:37one GoDaddy migration and we're going to
16:39create a new customer for this one so we
16:41hit
16:43new and put in that basic data there and
16:46hit
16:48save and go to our next step now this is
16:52the source endpoint that we're going to
16:54be connecting to so we haven't set one
16:56up already on this migration wi con cons
16:58for this client already so let's go
17:00ahead and create a new one so we just
17:01hit new there and we give it a name of
17:03the endpoint now this name is just for
17:06us that doesn't do anything else in
17:08terms of any setup we will go however
17:11and choose Microsoft 365 we don't have
17:13to specify any particular GoDaddy items
17:16in here it is a standard Microsoft 365
17:19count but under the username and
17:22password we need to go back back to our
17:24scratch Pad again and we'll grab that
17:25admin user and put the admin user in
17:27here
17:29grab this
17:31guy and we'll put him
17:33in and the
17:39password like so now that is our nope we
17:45don't want to put that into last pass
17:46thank you and there we have the source
17:51settings so we hit Next Step there and
17:53now we get to put the end point for the
17:57destination I'll say new on that as well
17:59and we'll give that one a name
18:01too and that is my my normal TCG E5 demo
18:05tenant the one I've used previously on
18:07other videos but that's the same so I'll
18:09put in the admin password as well
18:12there like so hit add there and go on to
18:17again thank you and Next Step there and
18:20we are not going to be configuring any
18:22type of coexistence for this project we
18:24don't need that we're going to leave
18:25that one
18:26empty and hit save go to the summary and
18:29you'll see that's where we are there now
18:31what I will do at this point is I will
18:33go one stage further if we save project
18:35it will jump into the project itself
18:36what I'm going to do is go straight into
18:38the advanced options here for the
18:39project and we're going to put those
18:41items in for the for the client and the
18:44Tenant IDs for the source and the
18:48target so the easiest way here is I'm
18:50just going to hit plus do that four
18:52times create four of those and jump into
18:55here and just grab each one of those
18:59like so and drop those
19:01in just like that and hit save that goes
19:06in and we go and save our project and we
19:09are in the standard Project
19:13screen now quick look at the Target
19:15tenant and you can see here I need to
19:17add a user uh we would normally you
19:19might have an automated process you
19:20could have an ad uh asure already
19:23connect feeding up those identities
19:25there but essentially we do need a place
19:27to have ear penfold's data live he needs
19:29to have an account on the target tenant
19:31he needs to have it licensed and a
19:33mailbox live so we can transfer that
19:36that data over so I'm going to create a
19:38brand new user for him just very quickly
19:40and have him set
19:41up now what I will show you in here is
19:44on the GoDaddy side his email address
19:47was just penfold at dangermouse
19:49films.com we can't bring dangermouse
19:52films.com over yet until we extract it
19:54from the goded domain which we can't do
19:56until we've migrated all the data and we
19:58effectively turn that all off so what
20:00I'm going to do is I'm going to be
20:01setting him up with another domain
20:03plum.com but also I'm going to change
20:05his username because the penfold doesn't
20:08meet the criteria of this particular
20:09account let's let's say the uh they're
20:12going from a small company to a large
20:13one so obviously just the name is not
20:14going to work too well so I'm going to
20:16make him earnest. penfold I'll show you
20:18in the console how we match those up so
20:20obviously we're taking data from penfold
20:23dangermouse films.com into earnest.
20:26penfold plenum once we're done with the
20:28migration we will be assigning him the
20:31dangermouse films.com domain as well so
20:35this is just a temporary step while we
20:36get the data over there and we'll see
20:39how that looks in the
20:40console so a quick look at his account
20:42we can see he's configured and he has a
20:45mailbox and that's good to go I'm going
20:48to go into another browser this is why
20:51we have so many different browsers
20:53available to us but if I look at another
20:55browser I've just logged on as ear .
20:58penfold plum.com in
21:01that Target tenant and if I go into
21:04outlook here we should see a blank yeah
21:06we do see a blank mailbox which is good
21:08and that's obviously a live mailbox we
21:10can email to it if we need to and and do
21:12that so really we're configured to set
21:14up we've got the god daddy all prepared
21:15and all done got the the target account
21:19ready to receive data and ready to to go
21:21so now let's let's add those email
21:23addresses into the migration with
21:24console and we'll get that migration
21:27started obviously different ways to
21:29bring data in bulk ad you can
21:31autodiscover I'm just going to do a
21:32quick ad which is just these names here
21:34which I'll type
21:36in
21:39back now there's different ways you can
21:41get the data in there we could do a bulk
21:43ad if we had a big spreadsheet of all
21:44the names we can Auto discover we've
21:46only got one so we're going to use the
21:48quick add option which will then let us
21:50just type these names
21:52in which done there and save item and
21:56close that will drop us back to to the
21:58main screen and we'll see now we've got
22:00the information up on screen here so you
22:02can see that's where I was talking about
22:03the matching we don't have to have the
22:05names exactly right we can say penfold
22:07Danger Mouse films to earnest. penfold
22:10plum.com and remember we are going to be
22:12changing this destination to dangermouse
22:14films.com at the end so I'm going to
22:16show you how to do that how we contact
22:18support get the dangermouse films.com
22:20released from the 365 tenant and then we
22:23can add it into our uh proper tenant
22:26over this side
22:29so first step I'm going to apply the
22:31license in here use a migration bundle
22:35and just do that quite quickly here hit
22:39apply and that will take a few minutes
22:41to apply but that'll hit the yes on
22:43there and that means we can uh we can
22:45move forward it's licensed but the next
22:47step really is to verify the credentials
22:50and that's the first step of any
22:51migration is to verify that the source
22:54and Target are configured correctly and
22:57it can see them mailboxes it can pick up
22:59the data and it can do something with it
23:01so we will do that first just wait for
23:04that license to appear so I just refresh
23:06that and that should happen for
23:09us we just hit the refresh here and yeah
23:13there we go so what we'll do is we'll
23:15just hit the tick box next to this and
23:17we do the start and we do verify
23:20credentials and hit okay there that will
23:24go off and do its thing we'll come back
23:25in a few minutes and see what it looks
23:27like
23:31so after a refresh we get completed
23:33verification with a TI that's always
23:35really good news when you when you see
23:37that so that's good we are ready to go
23:39ahead with this migration so what we do
23:41to start that off we will do the little
23:43tick here and we say start now we can do
23:45a pre-stage first and then a full
23:47migration the pre-stage is really good
23:48if you uh have a lot of Mile it you
23:51could have the option to do everything
23:53from 30 60 90 days back or or put a date
23:56and time in there backwards but it means
23:57you can get if you were doing a cut over
23:59let's suppose a cut over on a Friday
24:01night and they had 20 gig of mail you
24:04really want to be pre-staging everything
24:05into the account so when you do the full
24:07migration it's just going to do the
24:09remaining portion of that mail it's
24:11definitely a good practice to do that in
24:13this particular migration we don't have
24:14much M and we certainly don't have
24:16anything older than 30 days so I'm going
24:18to go straight away into a full
24:20migration obviously there's other videos
24:22on on all the details about why a
24:23pre-stage or why fall in this particular
24:26demo I'm just going to go straight to
24:28the four so we click on pinfold here and
24:30we do a full migration and we have these
24:33options to choose
24:35from and the main one is to say exactly
24:39what is being migrated inside the
24:41mailbox now normally you you'd want
24:44everything uh if you don't want to bring
24:45contacts or don't want to bring
24:47calendars just turn them off there and
24:49you've also got the option to
24:50automatically start it at a particular
24:52time you might say I just want to kick
24:53it off at 10: p.m. and let it go uh in
24:56this case once again again I'm just
24:58going to hit start migration and just do
25:00it immediately uh the license has
25:02already been uh checked on here so that
25:03I'll go ahead and consume that one and
25:06really we'll just uh sit back and watch
25:08that mail come into that mailbox
25:11now so if I go into the other browser I
25:14had with his mailbox we should see items
25:17I did put a uh calendar entry in couple
25:20of contacts in there and I made some sub
25:22folders as well so we should see that
25:24start to appear once that kicks off and
25:27get get it's
25:56running
26:12as you can see from that that was a
26:14quick little capture I left the the
26:16video running while it was doing the
26:18migration just to capture the point
26:20where the M starts populating into the
26:21inbox so that's what you just saw so you
26:24can see m is all here so let's have a
26:26quick look at other let's have a look at
26:28his calendar and yeah we have a calendar
26:31item that's come across that's uh
26:33certainly good and in context there
26:35should be couple there there we go Bob
26:37and then myself as well so really I know
26:40it's a small mailbox but effectively
26:42that has now come out of the the GoDaddy
26:44that is now inside a true M365 tenant in
26:48the uh sense of the word and now all
26:51that's left for us to do is finish off
26:52this Migration by extracting that
26:55out jump back into the
26:58console and you can see it's completed
27:01it's not a full migration we are we are
27:03good so really what we want to do now is
27:05we want to take the dangermouse
27:08films.com we want to apply that to the
27:10other tenant now that's inside the
27:12Google sorry the GoDaddy uh tenant side
27:16so I do need to talk to support to get
27:19that done so I'm going to show you what
27:21we do with that
27:24now so in the goad console we hit
27:28contact house now the nice thing is we
27:29can do the whole thing through chat so
27:31we'll go in here technical
27:34support and my gosh it's going to beep
27:37like that every time oh
27:40dear that is very annoying let me turn
27:43that off for
27:48you so we choose email as the item here
27:52and you can see the ones here and I'm
27:54going to say something else
27:59what can we help
28:02with
28:04ccel
28:0665 email account really what I want to
28:08do here is not necessarily do it through
28:10the little chat box we need to be able
28:14to get a hold of a real
28:16person
28:18so
28:20new just go through this so it's going
28:22to prompt us to get to talk to somebody
28:25effectively is what we're after
28:37and there we go transferring to a real
28:39person and I can explain what we need to
28:43do chuse tech support
28:50there and it's email
28:56yes
28:59that's good I will come back and show
29:02you what happens when we get to speak to
29:03the real
29:05person okay we have somebody here I'm
29:07going to type what we want to do uh yep
29:11sure thing I'll put my details in
29:15there pause that while I do
29:18it look like we're connected with a real
29:20person so I can start this chat I will
29:22uh put those details in and see what he
29:26says there just telling him that I need
29:28to cancel and remove that M365 account
29:31and remove the domain from M365
29:34environment as
29:37well we'll probably start off wanting me
29:39to verify my identity pin number all
29:41that sort of thing with a secure for so
29:43we'll let him start with that this
29:46doesn't take too long once you get into
29:48it once they as long as you get a person
29:50that actually knows what you're talking
29:52about it's done pretty quickly but uh
29:54and you'll see the times on here as as
29:57we go through this chat so keep an eye
29:58on that about how long it would take
30:00don't expect that you can just do this
30:02in a couple of minutes because often it
30:04can take a little bit longer so prepare
30:06yourself for that but we we'll see how
30:09long this particular one
30:12takes so he's asking me so you want to
30:15delete the domain and email account I
30:16just want to make sure I'm correct there
30:18and make sure I tell him the right thing
30:20I want to retain the domain registration
30:22because it's new but yes I need to
30:23remove the email account and the domain
30:26I'll say that
30:27from inside
30:32M365 all right so this is that
30:34verification I'm talking about here
30:35they'll ask you for the customer number
30:37and a pin you click on that you'll get a
30:39secure form so I'm just going to go
30:41ahead and put those
30:47in that you don't get to see them so
30:50I'll just let it go through as I'm
30:52typing and see what he says with
30:56that
30:58right he just sent a text to my phone
31:00asking me for that number so once again
31:03it's not much use to you guys so I'll
31:05just type it in there you can see
31:07it that should confirm that I am who I
31:10say I am with
31:13them okay looking good here that's the
31:15one that he's found so I'll say yes that
31:18is the correct
31:24one now he's confirming the order number
31:26which I put the email account on I do
31:29have other things on that order so I'm
31:30just confirming with him to say only
31:32remove that email address I do need to
31:34retain those domain registrations just
31:36to make sure he doesn't cancel the whole
31:38order thinking that's what I want to do
31:40I'm just being very specific to make
31:42sure I don't run into any
31:44issues oh looks like we might be getting
31:46some action that is
31:50good well looks like that portion is
31:53done I'll ask him about the domain
31:56now
31:58[Music]
32:00here
32:02mouse. from
32:09the that's obviously the key thing I
32:11mean I can go and delete an email
32:12address that's no problem just making
32:14sure he's done that piece too he's
32:16probably going to do that next I would
32:19say and there we go it has been removed
32:23by the look of
32:26that
32:27[Music]
32:28awesome thank you very
32:31much and after that we'll get the normal
32:34is anything I can help you with how do
32:36you rate the person would you suggest Go
32:40Daddy for of your friend all the normal
32:42stuff so I'll go through and do that
32:43give them a nice a nice little review on
32:45that and then we'll come back and just
32:47check it out make sure it has gone from
32:49the from the GoDaddy side and then we'll
32:52go and add it in they do say a few hours
32:54but but generally give it 30 minutes
32:56maybe 45 at the most and we are all good
32:59after that we go oh no surver or maybe
33:03get a survey we'll see but that's a nice
33:06thing yeah there we go okay I'll I'll do
33:08that and let's go and check out that uh
33:11check out the domain now after
33:13this yeah looking at that the email
33:16dashboard now check it out the account
33:18is being deleted that will drop off
33:20pretty soon and we can add the account
33:22into the other
33:25tenant so in the Target tenant we can
33:28just add the domain and we put that
33:32in films.com and that we'll know that
33:36it's on
33:37GoDaddy and will ask us to do the verify
33:41which we will do we just sign in and get
33:43that
33:45done it always just presents us with
33:47that screen which we do that sign in and
33:49verify so I'll just do that
33:52quickly it then asks us to hit the
33:55connect and and there we go now you can
34:00see this is the error I was talking
34:01about you can see that the send your
34:04mouse films.com is already added to this
34:06now you'll remember this domain from
34:08when we're doing the admin side of the
34:09house so you can see we do have to just
34:12wait a little bit for it to come back so
34:14I'm going to um just hit close on
34:17that and you can see now it's going to
34:19sit in this incomplete setup stage so
34:22I'll give it an hour and then we can go
34:24back in and take this and uh and do that
34:27setup we would go back in and do the
34:28start setup and of course we get back to
34:30the same thing again uh which we'll just
34:32go through and do once it does get
34:34released by the GoDaddy side that will
34:36then go through and be available for us
34:38to use so I'll come back
34:43shortly give another try now go into the
34:46engine Mouse films we'll start the setup
34:50and let it do the authorization again
34:53verify that it ask us to confirm with
34:56good Ed just that down for you
34:59connection then it should verify the
35:01domain and hopefully add it into the
35:04tenant and it looks like it's moving
35:06forward this time so we'll do the
35:07connection for the DNS the DNS won't
35:10change obviously because it's exactly
35:12the same for 11 tenant to another so we
35:14should find that just letting this go
35:15through and add the DNS records in we
35:18just tell it to add them in for Go Daddy
35:20I'm happy for it to do that it's not
35:22going to need to change anything we just
35:24go ahead and use what it has already
35:27but it should mean once it connects
35:28through and works uh yeah domain setup
35:31is complete there we go that will now
35:33give us if I go back to the domains list
35:35we should see yes here we are d mouse
35:37films as a healthy domain which is
35:39obviously a good
35:42sign last bit of setup we do which would
35:45happen obviously over a lot of accounts
35:47if they were to need updating but in
35:50this case it's just Earnest I'm going to
35:52go into the username and email here I'm
35:55just going to add in now we're not going
35:56to add just the penfold at D mouse films
35:59we'll just add in his full
36:02name in here first of all that add that
36:06in and as a second one I'll add penfold
36:11just so there's uh a completeness if he
36:13does get any emails going to that old
36:15address we can have that sitting in
36:17there as well and I will make this one
36:19here primary
36:22email and save changes there should see
36:27those take effect pretty
36:29quickly so we've now got earnest. pfall
36:32Danger Mouse films as his UPN and his
36:35primary email so we can do a quick test
36:36on that let's log in as him and send an
36:39email to that address to just just as a
36:40final check to make sure everything is
36:43correctly set up for
36:46him so we log in here into the
36:49office.com and
36:52that so password and a quick
36:56authenticated a check as
37:00well there we
37:04go and let's just run up Outlook and see
37:08his there good he got Mal from today
37:10good we'll just send him a quick note as
37:12well so I just draft up a quick email
37:14for him send there and that should pop
37:17in pretty quickly I
37:22hope and there we go it is so he is
37:25receiving on that up again and that
37:27Prime email address uh everything looks
37:33good so there we have everything
37:35completed we have successfully moved an
37:36account from the GoDaddy M365 hosted
37:40system that they run into a 4 M365
37:53tenant

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