"Give me 13 Minutes, and I'll Improve Your Communication Skills by 88%..." - Jim Rohn — Transcript
Full transcript
- 0:00Here's one of the greatest gifts all of
- 0:02us have. Our language, our ability to
- 0:04speak.
- 0:06Our ability to frame words into such a
- 0:08[music] way that we create images and
- 0:10pictures. Help someone to understand.
- 0:12Help someone to become educated. Help
- 0:14someone to see what they couldn't see
- 0:15before.
- 0:17It's almost godlike in power. I've got
- 0:20four steps to achieve good
- 0:21communication. Let's just do the
- 0:24fundamentals here. There's not very
- 0:25many.
- 0:27In fact, there's not very many
- 0:28fundamentals to anything. Just a few,
- 0:30handful, six, seven, eight. Here's the
- 0:33first step to achieve good
- 0:34communications. Number one, have
- 0:36something good to say. That's step
- 0:38number one. It's fairly obvious
- 0:42to have something good to say. Try to
- 0:45recall and remember and take notes, keep
- 0:47journal, whatever of your experiences.
- 0:49Because as you live your life, you're
- 0:52going to have something good to say. one
- 0:55from your failures, two from your
- 0:57successes. You're going to have
- 0:58something better to say from the
- 1:00mistakes you've made and how you
- 1:02corrected it and bailed yourself out.
- 1:04And sometimes instead of just
- 1:05registering it in your head, why not
- 1:07commit it to paper so that it gets
- 1:09logged, it gets recorded
- 1:12and someday you can use it for the
- 1:15future. [music]
- 1:17Have something good to say.
- 1:20The key to speaking well, the key to
- 1:22excellent communications is preparation.
- 1:27Actually, all of our life is preparing
- 1:28this year. Preparing for the next. Those
- 1:31first what? Eight, nine grades.
- 1:33Preparing for high school, then high
- 1:35school preparing for college. College
- 1:37and university preparing for a career. A
- 1:40career to earn money. Then preparing to
- 1:42make the investments to keep you safe
- 1:44and secure. Build a financial wall
- 1:46around your family. nothing can get
- 1:48through. Always preparing for those
- 1:51steps and stages in our life.
- 1:54That's part [music] of the game of life.
- 1:56For humans, it seems like it takes us
- 1:58longer to prepare.
- 2:00When the little wilderbeast is born, it
- 2:02only has about 1 hour
- 2:06to get ready to run with the herd and
- 2:08escape the lions. One hour.
- 2:12So, [snorts] the little wilder beast, as
- 2:13soon as it's born, tries to stand up,
- 2:15falls down. Its mother nudges it. Stand
- 2:17up. Stand up. Falls down. Stand up. Come
- 2:20on. Try again. Why such urgency? The
- 2:23lions. The lions
- 2:26are not very far away.
- 2:30Come on. Come on. Come on.
- 2:35And within less than an hour, within
- 2:37less than an hour, the little
- 2:39wilderbeast, brand new, just born, is
- 2:43now strong enough to run with the herd
- 2:45and escape the lions. Less than an hour.
- 2:50Human babies take a little longer. After
- 2:5317 years, we're not quite sure they can
- 2:56escape all the lions and have a safe
- 2:59place to go.
- 3:01So preparation, getting ready sometimes
- 3:04seems so laborious. After going to grade
- 3:07one, now you got to go to grade two.
- 3:09After grade two, it's grade three. Will
- 3:13it never end? Come on, one more grade.
- 3:16Grade four and then five. Wow. Seems
- 3:20like it takes us forever to finally get
- 3:23ready, you know, to design a life and
- 3:25get married and have a family and a
- 3:27career and fortune and future.
- 3:30But it takes preparation
- 3:32now to communicate well. Here's some
- 3:34good words to prepare for communication.
- 3:37[music] Number one, interest.
- 3:41Just keep your interest alive in people
- 3:43and places. If you'll develop an
- 3:45interest [music] in all of that when
- 3:48it's right side up and when it's upside
- 3:50down. Take a keen interest in the
- 3:53politics of the day and the speeches
- 3:57and all that's happening that gives you
- 3:59good stuff to debate and decide where do
- 4:02you stand on the major issues. Not only
- 4:05the political issues but the major life
- 4:07issues.
- 4:08Be that kind of be that interested in
- 4:10life and people. So underline the word
- 4:13life and people. That's the whole study
- 4:16life. Study life in all of its twists
- 4:19and turns. study people in all of their
- 4:22variety
- 4:24in being in an enterprise that you know
- 4:26where you have to employ people, get
- 4:28people to work with you. That's a
- 4:29challenge.
- 4:31Different ages, different different
- 4:33opinions, different personalities,
- 4:35different temperaments. Here's one of
- 4:37the skills I learned that paid me big
- 4:39money. Getting people to work together.
- 4:41And see, if they're all different and a
- 4:43whole variety, how do you get them all
- 4:44to work together? I'm telling you, it's
- 4:46not easy. It is a challenge organizing,
- 4:49getting people to work together, but the
- 4:51pay, the paycheck, it's unbelievable.
- 4:55Now, if you're working with independent
- 4:56people, then it really is challenging.
- 4:58It's like hurting cats.
- 5:02Do you ever try that?
- 5:05Hurting sheep is easy. They all quickly
- 5:08get going the same direction very
- 5:10quickly. Cats, no way. If you've got
- 5:14eight cats, how many directions are they
- 5:15going? eight different directions. But
- 5:19if you can master hurting cats, I
- 5:22promise you a paycheck like you cannot
- 5:25believe.
- 5:27Here's what's interesting about people.
- 5:29The ones who should do it the most are
- 5:31inclined the least.
- 5:33How come they can't see it? I don't
- 5:35know.
- 5:37I can see it. They can't see it. Maybe
- 5:40right now they're not supposed to see
- 5:41it. That That's the best I said.
- 5:44Sometimes you just got to take the
- 5:46easier way out. I don't know. That's an
- 5:49easier way out than to try to explain it
- 5:50all. That's just the way it is. Somebody
- 5:52you thought was going to stay, they
- 5:54leave. Here's what you have to learn to
- 5:56say. Isn't that interesting?
- 5:59Wow. And somebody that you thought was
- 6:01going to leave, what? They stay. And you
- 6:04say, "I wouldn't have thought that in a
- 6:06100 years."
- 6:08There's a surprise a day waiting for you
- 6:11working with people.
- 6:14And then some people are nice and some
- 6:15people are not so nice.
- 6:18But there's only a few. When I first
- 6:20started in sales, Mr. Schae, my mentor,
- 6:22said, "Here's the good news, Mr. Own.
- 6:25There's only nine or 10 real nasty,
- 6:28miserable, horrible people in the
- 6:29world." That's what he said. Now, he
- 6:33said, "They move around a lot,
- 6:36and you're liable to get one once in a
- 6:38while. But when you do, you just say,
- 6:41"Hey, there's only nine more like you. I
- 6:42can handle that the rest of my life."
- 6:45That was really good. [music] And then
- 6:46sometimes you got to try a little wit
- 6:48and a little humor. That helps. When I
- 6:51first started traveling with Mark Hughes
- 6:53and Herbal Life 21 years ago, one of my
- 6:56friends said to me, "I heard some people
- 6:59died using that product." And I said,
- 7:02"Not that many." Now, it was a silly
- 7:05comment that he made. So, I had to think
- 7:07up a silly answer. you can't give a, you
- 7:09know,
- 7:11an honest answer, you know, a good
- 7:13answer to a silly comment. I said, I
- 7:16understand as long as the deaths are
- 7:17under 100 a month, they get to keep
- 7:19selling the product.
- 7:21If the numbers go over 100, they have to
- 7:23come in for a review. Now, that was all
- 7:26silly nonsense, but he deserved it,
- 7:27right? His silly comment. I don't know.
- 7:30Use a little humor. Somebody says, "This
- 7:33isn't going to work for me." Say, "It
- 7:34was designed not to work for some
- 7:36people." I don't know what what do I
- 7:37know? [applause]
- 7:40You know what can I say? I'm not a
- 7:42genius to figure this stuff out.
- 7:45Be a student of life and people and all
- 7:48the varieties and what's happening in
- 7:50the world. It's an interesting place to
- 7:52live.
- 7:53And while you're here, learn all you
- 7:55can. Study all you can. Right? The
- 7:58varieties. Some people are easy and some
- 8:00are miserable. Just learn how to handle
- 8:03all that. Here's the next word to
- 8:05communicate well and that's fascination.
- 8:07It goes the step beyond just interest.
- 8:09Be like a child fascinated with
- 8:11everything.
- 8:13Next
- 8:15sensitivity trying to understand where
- 8:18people are, where they're coming from,
- 8:19the position they might be in at the
- 8:21moment. Trying to understand a night
- 8:24visits us all after days and some
- 8:27winters are tough and some people are
- 8:29having tough times. Be sensitive [music]
- 8:31to all that.
- 8:34Next is simply knowledge. Just gather
- 8:37every idea you can that makes you a
- 8:39better communicator.
- 8:42The storyteller tells us in the
- 8:44beginning God spoke and said let there
- 8:47be light and there was light giving us
- 8:51the indication
- 8:53that God's words can create light.
- 8:57But now make this note.
- 9:00There's more than one kind of light.
- 9:03Wow.
- 9:05Next to the power of God creating light
- 9:07by his own words is the power of all of
- 9:10us [snorts] creating sight
- 9:14which is light in a form. Helping
- 9:17somebody to see
- 9:19by using our language the best we know
- 9:22how.
- 9:24What if somebody can't see how [music]
- 9:27they could possibly be successful and
- 9:29you came along
- 9:31and told them your story, choosing the
- 9:34best words you possibly could. And when
- 9:36you finished your story, they said, "Now
- 9:40I can see."
- 9:42Before you got here, I was blind.
- 9:45Couldn't see. Now that you've shared
- 9:47with me by your language, your story,
- 9:50now I [music] can see.
- 9:53Before you got here, I was in the dark.
- 9:55And it seemed to me like while you were
- 9:57talking, some things dawned on me. Isn't
- 10:00that a good expression? Some things
- 10:02dawned on me. Like the sun started
- 10:05coming up. And the more you talked, the
- 10:08further up the sun came and the brighter
- 10:11got the images and [music] the
- 10:14imagination.
- 10:16Helping people to see. That's one of the
- 10:18greatest gifts. The best wit in the
- 10:21world was Winston Churchill, right? Lady
- 10:24Aster in the English Parliament,
- 10:26exasperated one day with Winston
- 10:28Churchill. She said, "Winston, if you
- 10:30were my husband, I'd put poison in your
- 10:32coffee." He said, "Lady Aster, if you
- 10:34were my wife, I would drink it."
- 10:39Now, whatever it takes.
- 10:43Don't let anybody put you down. Words
- 10:46are so powerful if they're framed right.
- 10:48If they're sent with sincerity,
- 10:52words that create images, words that
- 10:54express life, [music] words that express
- 10:57experiences,
- 10:59words that express gifts of ideas that
- 11:01you've got to share. See, that's that's
- 11:04some of the greatest gifts you can
- 11:05bestow.
- 11:07And here's the best place to start with
- 11:09your children. See if you can't inspire
- 11:12with your own language, a better sense
- 11:15of the importance of the day, a better
- 11:17sense of the importance of doing the
- 11:18work, a better sense of the importance
- 11:20of getting good grades, developing
- 11:22yourself, becoming who you'd like to
- 11:24become, do the disciplines now that'll
- 11:26give you the joy later. Teaching is one
- 11:28of the greatest senses of accomplishment
- 11:31in the world. Helping somebody learn,
- 11:34helping somebody take early steps in a
- 11:37new career. Early steps as an
- 11:40entrepreneur,
- 11:42showing somebody the way,
- 11:46the gift of words, the gift of language.
- 11:48Here's what the old prophet said. Words
- 11:51are like a lamp
- 11:53for your feet
- 11:55so you can see where to walk.
- 11:58That's a [music] gift. And then he said,
- 12:01"Words are also like a light for your
- 12:04pathway
- 12:06so you can see where to go." If somebody
- 12:08with the gift of language and words can
- 12:10help [music] you to walk where you
- 12:12should walk and then show you a pathway
- 12:15to go, [music]
- 12:17they do you immeasurable service. Who
- 12:21can calculate the value and the worth of
- 12:24that kind of exercise?
- 12:26Showing somebody the steps to take and
- 12:29showing somebody the way to [music] go.
- 12:32That would be helpful. Whether it's a
- 12:34way of good health, whether it's a way
- 12:36of a better relationship, whether it's a
- 12:38way of an entrepreneur, a refinement of
- 12:41career, doesn't matter what it is. If we
- 12:43know the steps and somebody reveals to
- 12:46us the way,
- 12:48see, they do us by their own language
- 12:51some of the greatest gifts we ever
- 12:53enjoy.
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