Fixing Salesforce's Notification Bell — Transcript

Full transcript

1. 0:00This is the Salesforce notification
2. 0:02bell.
3. 0:03And this is what admins say about it.
4. 0:05You can't clear it, you can't search it,
5. 0:08it's easy to miss and hard to manage.
6. 0:11>> [music]
7. 0:11>> So, things slip quietly and expensively.
8. 0:15Leads go unanswered, cases wait,
9. 0:18follow-ups are forgotten, [music]
10. 0:20and somebody ends up chasing.
11. 0:22This is Act-On-It. Everything your team
12. 0:26needs to act on in one inbox, on desktop
13. 0:29and mobile. Reminders, [music] updates,
14. 0:31warnings, even chatter mentions,
15. 0:34delivered in real time, visible until
16. 0:36someone acts, [music]
17. 0:38and actionable in a click. A customer
18. 0:40replies on a case? Your rep knows
19. 0:43instantly. A new lead? They're on it in
20. 0:46seconds. No digging, no refreshing, no,
21. 0:49"Sorry, I missed it."
22. 0:52Act-On-It doesn't just tell you what's
23. 0:53happened, it keeps watch for what isn't
24. 0:56happening. A deal goes quiet for 5 days?
25. 0:59The owner gets [music] a nudge. An
26. 1:01urgent case waits too long in the queue?
27. 1:04It's escalated before it becomes a
28. 1:06problem. Nothing slips, nobody has to
29. 1:09chase.
30. 1:10So, how does it work?
31. 1:12Delegate to Act-On-It in three simple
32. 1:14steps.
33. 1:16What to watch,
34. 1:20who to tell,
35. 1:24what to send.
36. 1:27Done.
37. 1:30Over 30 templates to choose from.
38. 1:32Managers can build their own.
39. 1:35And admins can trigger anything [music]
40. 1:37straight from flow.
41. 1:39Every notification tracks itself.
42. 1:42Delivery, engagement, speed of response,
43. 1:45captured automatically, giving you a
44. 1:47full picture of what happened next.
45. 1:49[music]
46. 1:50And here's the best bit. It's free. Not
47. 1:52a trial, not a sandbox preview. Install
48. 1:55it in your real org and build your first
49. 1:57alert completely free. 100% native and
50. 2:01you can be up and running in about 15
51. 2:03minutes.
52. 2:04If it saves your team one deal, one
53. 2:07case, or one awkward Monday meeting,
54. 2:09it's done its job. Salesforce records
55. 2:12what happens. Act-On-It makes sure the
56. 2:14right people
57. 2:16act on it.