Fake Google and Facebook Reviews for Beverly Hills Med Spa — Transcript

Full transcript

1. 0:00Welcome to Fake Review Watch. I'm Ka
2. 0:02Dean. Lots of people are using medical
3. 0:05spas these days. But if you're one of
4. 0:08the beautiful people in Beverly Hills,
5. 0:10you might want to watch this video
6. 0:12before you select LA Ageless Medical
7. 0:15Aesthetics for that Botox
8. 0:18injection. According to its website, LA
9. 0:21Ageless is located on South Beverly
10. 0:23Drive in Beverly Hills, California.
11. 0:26Interestingly, I couldn't find any
12. 0:29business named LA Ageless Medical
13. 0:32Aesthetics, nor a variation of that name
14. 0:34when I searched the California Secretary
15. 0:36of State
16. 0:37site. I also searched for a fictitious
17. 0:40name permit for variations of LA Ageless
18. 0:44with the Medical Board of California,
19. 0:46but couldn't find any
20. 0:48results. The only doctor listed on the
21. 0:51LA Ageless website is Dr. Heidi Reganis.
22. 0:56Dr. Reginness does have a current
23. 0:58license with the medical board, but her
24. 1:00address of record is 1501 Westcliffe
25. 1:03Drive, number 303, way down in Newport
26. 1:06Beach, 50 miles
27. 1:09away. That's the address of Restore Med
28. 1:12Clinic. And I found Dr. Reganus
29. 1:14discussed on their website as well.
30. 1:17So, I wasn't able to confirm that LA
31. 1:20Ageless Medical Aesthetics is properly
32. 1:22licensed, nor could I determine its
33. 1:24exact relationship with Dr. Egganus.
34. 1:27What I can confirm is that LA Ageless
35. 1:30has lots of fake Facebook and Google
36. 1:33reviews. Let's start with Facebook.
37. 1:36As you can see at the bottom, LA Ageless
38. 1:39had 101 Facebook reviews with a 100%
39. 1:43recommendation rate as of April 28th,
40. 1:472025. When I read these reviews, a few
41. 1:50things caught my attention. First, nurse
42. 1:53Jess is often praised, but I couldn't
43. 1:56find any discussion of Dr. Reganus. That
44. 2:00was strange. Also, the Facebook page has
45. 2:03existed for more than two years, but all
46. 2:05reviews except one were posted in
47. 2:08January and March
48. 2:102025. Curiously, as well, some of these
49. 2:13only recent reviewers say they've been
50. 2:16seeing nurse Jess for six, seven, or
51. 2:19even 10 years. Let's look at something
52. 2:21else I find
53. 2:23suspicious.
54. 2:25Here are the six most recent Facebook
55. 2:28reviews for LA Ageless Medical
56. 2:31Aesthetics. Look at the times these
57. 2:33reviews were posted. All on the evening
58. 2:35of March 25th. The one at the top was
59. 2:38posted at 11:33 p.m. Before that, one
60. 2:41was posted at 11:31 p.m. Before that,
61. 2:44the reviews were posted at 11:29,
62. 2:4711:27, 11:26, and
63. 2:5011:23. Six reviews in 10 minutes.
64. 2:55Then look at this. Seven Facebook
65. 2:57reviews for LA Ageless, all posted on
66. 3:00March 24th during a 17-minute period in
67. 3:03the middle of the
68. 3:05night. Here are three reviews posted in
69. 3:084 minutes on the evening of January
70. 3:1013th. And three reviews posted within
71. 3:14three minutes back on January 6th. As a
72. 3:16matter of fact, all 100 positive
73. 3:19Facebook reviews for LA Ageless posted
74. 3:22in January and March came in similar
75. 3:24batches. I'll show you some
76. 3:27data. If we look at January, beginning
77. 3:30on the left, you see that three reviews
78. 3:33were posted in 3 minutes in the we hours
79. 3:35of January 6th. Then three more were
80. 3:39posted in 3 minutes later in the
81. 3:41morning.
82. 3:42No reviews were posted over 36 hours
83. 3:45until three were posted in 6 minutes in
84. 3:48the early hours of January
85. 3:508th. As we scroll across, you see that
86. 3:53this pattern continues many hours or
87. 3:56even days with no reviews, followed by a
88. 3:59spurt of multiple reviews within a short
89. 4:03time. Near the end of the month, we go
90. 4:06over 4 days with no reviews. Then around
91. 4:094:45 a.m. on January 29th, five roll in
92. 4:13in six minutes. This pattern is not
93. 4:17organic, and it's more likely evidence
94. 4:19of a review seller periodically posting
95. 4:22batches of fake reviews for LA
96. 4:27Ageless. But there's even more
97. 4:29compelling evidence that these Facebook
98. 4:31reviews for LA Ageless Medical
99. 4:33Aesthetics are fake. Let's look at
100. 4:36another
101. 4:37spreadsheet. Across the top of this
102. 4:39spreadsheet are 99 of the 101 people on
103. 4:43Facebook who have reviewed LA Ageless
104. 4:45Medical
105. 4:49Aesthetics. Down the left side are other
106. 4:52businesses who have also been reviewed
107. 4:54by these
108. 4:56people. Note the truly unbelievable
109. 4:59overlapping review patterns here.
110. 5:02To start, 54 of these purported 99
111. 5:05patients of LA Ageless in Beverly Hills
112. 5:09all reviewed the same Nissan dealer in
113. 5:12Missouri. 40 of these patients reviewed
114. 5:15the same roofer in New Jersey.
115. 5:18Absurd. Then note this. The first 21
116. 5:21people
117. 5:23here have all reviewed LA
118. 5:27Ageless, that Missouri Nissan dealer,
119. 5:30the same California garage door
120. 5:32repairer, the same cleaning service in
121. 5:34Phoenix, the same California realtor,
122. 5:37and the same property management
123. 5:39company. I could go on for an hour
124. 5:42pointing out the unbelievable review
125. 5:44patterns here, but let's look at a few
126. 5:47of these reviewers instead. We'll start
127. 5:49with Adam Matthews who's reviewed nine
128. 5:52businesses on our
129. 5:55spreadsheet. Here's Adam Matthews review
130. 5:58of LA Ageless from March 23rd, 2025. He
131. 6:01praises nurse Jess and says her
132. 6:04techniques are so good that he looks
133. 6:06like flawless skinned royalty and has
134. 6:08ditched concealer for the first time
135. 6:10since college. Yeah. Um, this is Adam
136. 6:15Matthews Facebook photo.
137. 6:19What's more, that isn't any Adam
138. 6:22Matthews at all. That photo is of a
139. 6:25Kentucky man who died in
140. 6:282022. I suspect a lot of these Facebook
141. 6:31profiles who've reviewed LA Ageless are
142. 6:34not real people at all. Dylan Burke says
143. 6:38nurse Jess has his lips looking
144. 6:40naturally
145. 6:41luscious. But I don't think that's any
146. 6:44Dylan Burke. His photo can be found on
147. 6:48Shuttertock. Lots of men seem to be
148. 6:51praising Nurse Jess. Prince Freddy says
149. 6:54she's judgmentf
150. 6:56free. I don't think that's any Prince
151. 6:59Freddy. It's just another scammy
152. 7:01Facebook profile using a stock photo.
153. 7:04Let's go back to our spreadsheet.
154. 7:07When review patterns like these are so
155. 7:10thoroughly unbelievable and involve what
156. 7:12appear to be phony profiles, you'd think
157. 7:15Facebook might be roused to clean up the
158. 7:17fraud on its platform. But as I've seen
159. 7:19in the past, Facebook seems unconcerned
160. 7:22with any of this. Moreover, Facebook
161. 7:26isn't the only problem.
162. 7:31This is the same spreadsheet, but now
163. 7:34I've added red X's in the first row. A
164. 7:38red X next to a black one indicates that
165. 7:41the same review on Facebook showed up on
166. 7:44Google under a totally different
167. 7:47name. In all, I found 48 of these 99
168. 7:51Facebook reviews for LA Ageless Medical
169. 7:53Aesthetics on Google as well. I'll show
170. 7:56you what I mean. And we'll start with
171. 7:59Julie Smith, who has reviewed nine
172. 8:02businesses on our Facebook
173. 8:06spreadsheet. Here's Smith's Facebook
174. 8:09review from January for LA Ageless. She
175. 8:12says, "One day, I woke up and felt so
176. 8:14ugly. I knew I couldn't go out anymore.
177. 8:16My daughter recommended I go see her
178. 8:18injector. Once again, it was nurse Jess
179. 8:21to the rescue. Note that LA Ageless
180. 8:23thanked Julie for her review.
181. 8:26First, seems to me Smith looks awfully
182. 8:29young to have a daughter already getting
183. 8:31injections. And second, she uses a photo
184. 8:35of social media influencer Lilith
185. 8:38Cavalier for her Facebook profile photo.
186. 8:41But aside from all that, notice this.
187. 8:44That same review about waking up ugly
188. 8:47and taking her daughter's injection
189. 8:50recommendation showed up on Google as
190. 8:52well around the same time. It wasn't
191. 8:55posted by Julie Smith or even Lilith
192. 8:58Cavalier. However, Noah Augustine posted
193. 9:01it and was again thanked by LA
194. 9:05Ageless. Remember old Adam Matthews
195. 9:08whose Facebook profile photo was
196. 9:10actually lifted from an
197. 9:12obituary? Above is his Facebook review
198. 9:15for LA Ageless from March that we saw
199. 9:18earlier. Below is a Google review from
200. 9:21April for LA Ageless by Hancock Reed.
201. 9:25The reviews are exactly the
202. 9:27same. Then there's Facebook profile J
203. 9:30Rose who has reviewed seven businesses
204. 9:33on our spreadsheet. Before we look at
205. 9:35her review, let me show you why I'm not
206. 9:38so sure that young lady is named J Rose.
207. 9:41First, I found that photo called
208. 9:43Portrait of a Young Woman on Pixels.
209. 9:46Then I found eight other Facebook
210. 9:48profiles with entirely different names,
211. 9:51all using that same
212. 9:53photo. On LinkedIn, Emma Reed from
213. 9:56Nashville says that's her photo. But
214. 10:00over on X, Amy Evans says that's her
215. 10:03picture. All of this shows you how
216. 10:05little you can trust any of these social
217. 10:08media platforms. Anyway, let's pretend
218. 10:11this is J Rose and get back to her
219. 10:14Facebook review of LA
220. 10:16Ageless. On March 21st, she said, "My
221. 10:19dermatologist referred me to Nurse Jess,
222. 10:22which speaks volumes about her
223. 10:24reputation. She goes on extolling nurse
224. 10:26Jess's
225. 10:28expertise. But that same review, word
226. 10:31for word, showed up on Google in May,
227. 10:35posted there by Derek Hernandez. I'll
228. 10:38show you one more
229. 10:39example. Martin Webstar is another
230. 10:42sketchy Facebook reviewer of LA Ageless
231. 10:45from our spreadsheet. Why do I think
232. 10:48he's sketchy? First, he uses the photo
233. 10:51of German influencer Nils Cusel for his
234. 10:54Facebook profile
235. 10:56photo. Back on Webar's Facebook page,
236. 11:00notice that he has 22 friends.
237. 11:03When I looked at those 22 friends,
238. 11:06however, I noted that 16 of them were
239. 11:09from
240. 11:10Bangladesh. All those highlighted
241. 11:13here and here are from Bangladesh. Now,
242. 11:16it's possible Webar just loves
243. 11:19Bangladeshies. But it's more likely that
244. 11:22his profile is the creation of a
245. 11:24Bangladeshi review
246. 11:26seller. Let's look at Webstar's review
247. 11:29of LA from January. Given the photo he
248. 11:32uses, I have to chuckle at the text. I
249. 11:36thought I needed a facelift because of
250. 11:37my jowls and deep lines. Fortunately for
251. 11:41him, LA Ageless took care of everything.
252. 11:44That same review about the jowls and
253. 11:47deep lines has been posted on Google
254. 11:50both by Glenn Williamson and Anitra
255. 11:53Porter. Note that LA Ageless thanked
256. 11:56them both for their reviews.
257. 11:59To recap, we've got sketchy Facebook
258. 12:02profiles, many of whom are Facebook
259. 12:04friends with each other, by the way, not
260. 12:07credible Facebook review patterns and
261. 12:11suspicious timing of Facebook reviews
262. 12:13for LA Ageless. But if I don't trust
263. 12:16these Facebook reviews, I certainly
264. 12:19don't trust the LA Ageless Google
265. 12:22reviews either, which are carbon copies
266. 12:24of these Facebook reviews. Let's turn to
267. 12:28Google. As of May 17th, LA Ageless
268. 12:32Medical Aesthetics had 121 Google
269. 12:35reviews and a perfect five-star rating.
270. 12:38Nearly 50 of these reviews are also on
271. 12:40Facebook under completely different
272. 12:42names. But there's another reason to
273. 12:44question many of these reviews.
274. 12:48Glenn Williamson, Joe Fountain, Maline
275. 12:51Peron, and Connor Brown all posted
276. 12:54five-star Google reviews for LA Ageless
277. 12:57from 3 to 6 months ago. Nothing unusual
278. 13:00so
279. 13:01far, but all four have also posted
280. 13:05five-star Google reviews for Westchester
281. 13:08Handwash in Los Angeles.
282. 13:11And all four have posted five-star
283. 13:14Google reviews for Home 365 property
284. 13:17management, three for the Las Vegas
285. 13:19office and one for the Atlanta
286. 13:22office. And all four have posted
287. 13:26five-star Google reviews for Flex Auto
288. 13:29Transport in Austin, Texas. Sorry, but I
289. 13:33don't find this believable. Google,
290. 13:35let's look at another spreadsheet.
291. 13:38Across the top of this spreadsheet are
292. 13:4176 Google profiles who have reviewed LA
293. 13:44Ageless Medical
294. 13:48Aesthetics. On the left side are
295. 13:51businesses that have been reviewed by
296. 13:52these same
297. 13:54profiles. Remember Westchester
298. 13:57Handwash? Note that a whopping 61 of
299. 14:00these purported 76 patients of LA
300. 14:03Ageless all like that same car wash 10
301. 14:06miles away across the
302. 14:09city. 20 supposed LA Ageless patients
303. 14:12are happy clients of Home 365 according
304. 14:16to these Google
305. 14:17reviews and 13 like Flicks Auto
306. 14:20Transport in Texas. I find none of this
307. 14:24believable.
308. 14:27So, there you go. Fake reviews for a med
309. 14:29spa on both Facebook and Google. How is
310. 14:33it that I can find this fraud before
311. 14:35these tech titans can? Evidently,
312. 14:38they're not really serious about
313. 14:40cleaning up the fraud all over their
314. 14:42polluted platforms. And remember, folks,
315. 14:45these companies profit whether reviews
316. 14:47are real or fake. And that's why you
317. 14:50shouldn't be trusting their reviews,
318. 14:52even for medical practices.