Facebook Whistleblower Frances Haugen Exclusive Interview | Mark Zuckerberg | Oneindia News — Transcript

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1. 0:00you have said numerous times that uh
2. 0:04these documents point to Facebook not
3. 0:06doing anything about its platforms
4. 0:09promoting um misinformation and hate
5. 0:12could you give us some examples of how
6. 0:14this work and what Facebook isn't doing
7. 0:16I want to be clear it's not that
8. 0:18Facebook isn't doing anything Facebook
9. 0:20has pointed out they've invested
10. 0:22something like $16 billion I think it's
11. 0:24$13 billion since two since 2016 on
12. 0:28issues around safety and integrity but
13. 0:30the question is how much should they be
14. 0:32spending is that is the amount of
15. 0:34spending that they have today enough and
16. 0:36Facebook's documents are point to over
17. 0:37and over again that there are many many
18. 0:40solutions many of them not even content
19. 0:42based that would make the platform safer
20. 0:44for everyone one of the core things that
21. 0:47I'm I'm trying to draw attention to is
22. 0:48the underinvestment in languages that
23. 0:50aren't English they know that they face
24. 0:53most regulatory scrutiny in the United
25. 0:55States and so they try the hardest to
26. 0:57keep the platform nice in the US
27. 1:00unfortunately the most fragile places in
28. 1:02the world are also the most diverse when
29. 1:04it comes to
30. 1:05languages Facebook's current strategy
31. 1:07for safety is that Mark has said Mark
32. 1:10Zuckerberg has said engagement based
33. 1:13ranking is dangerous because people are
34. 1:15drawn to extreme content but don't worry
35. 1:18AI will save us the problem is that
36. 1:21strategy requires us to build those AI
37. 1:23systems over and over and over again in
38. 1:25each language for the platform to be
39. 1:27safe and right now Facebook is not doing
40. 1:29that not is it just a question of
41. 1:32investment or what should Facebook do to
42. 1:35address the issues should it change the
43. 1:37algorithm what Solutions do you
44. 1:39have I'm a big proponent that you know
45. 1:42if we rolled back the clock and looked
46. 1:44at what Facebook was like in 2008 2009
47. 1:46like before we had an AI telling us what
48. 1:49to focus on we had a Facebook that was
49. 1:51about our family and friends Facebook
50. 1:54has said we can't do time based ranking
51. 1:57you won't like it yeah if you took the
52. 1:59current Facebook today and switched it
53. 2:01over to a world where the AI wasn't
54. 2:03focusing our attention it's true you
55. 2:04wouldn't like it but if we redesign the
56. 2:06platforms with the idea that they should
57. 2:08be human scale not Mega scale with an AI
58. 2:12focusing us around those would be
59. 2:14platforms that were about our family and
60. 2:16friends we could enjoy them and they
61. 2:17would be a lot safer and um you're now
62. 2:20in Europe you're speaking to politicians
63. 2:22governments you're going to be speaking
64. 2:24at the European Parliament um when it
65. 2:26comes to raining in Facebook meta um and
66. 2:29being
67. 2:30um what do you expect from Europe I'm
68. 2:33hoping that Europe will stand up for
69. 2:35consumers because right now consumers
70. 2:38don't know if what's in the can is
71. 2:40what's on the label and what we see from
72. 2:42the the disclosures that I've made is
73. 2:44that Facebook is misconstruing what
74. 2:46their product is the European Union has
75. 2:49an opportunity to enforce transparency
76. 2:52on the Platforms in a privacy sensitive
77. 2:54way and they have the ability to have
78. 2:57regulatory muscle to make Facebook
79. 2:59disclose what are challenges it believes
80. 3:02exist with the platforms right now
81. 3:04people can't make informed choices on
82. 3:06whether or not to use these things and I
83. 3:08feel like that is um that degrades our
84. 3:10autonomy because we don't have the
85. 3:12information to make good choices and
86. 3:13that violates our dignity how much
87. 3:16responsibility does Facebook CEO Mark
88. 3:18Zuckerberg have when we look at um the
89. 3:20revelations that you made and the issues
90. 3:23that uh Facebook is dealing with I
91. 3:26really don't like to criticize
92. 3:27individuals because I really think that
93. 3:29this is a syst iic problem this is about
94. 3:30incentives and about structure uh
95. 3:32structures leading to bad consequences
96. 3:35but in the end face Mark Zuckerberg has
97. 3:3854% of all the voting shares for
98. 3:40Facebook he is probably one of the most
99. 3:42powerful unilateral leaders in the
100. 3:45world at the end of the day he is
101. 3:47responsible for the system he built and
102. 3:50he has the ability to change that system
103. 3:52and so given that he would rather shift
104. 3:54the conversation to video games when
105. 3:56people are dying as the result of the
106. 3:58actions of Facebook I think that means
107. 4:00that Mark Mark needs to um either say no
108. 4:04I need a reset we need to change or he
109. 4:07needs to let someone else do that why
110. 4:09was it important for you to come forward
111. 4:11with this I saw a pattern of behavior
112. 4:14where I believed uh there was no chance
113. 4:17the Facebook would be able to solve
114. 4:19these problems in isolation that there
115. 4:20were too many organizational pressures
116. 4:22the incentives were were
117. 4:24misaligned and I knew that if I didn't
118. 4:27do something and I saw what I feared was
119. 4:30going to happen continue to unfurl and
120. 4:33like Ethiopia announced a state of
121. 4:35Crisis yesterday because the situation
122. 4:36there has decayed so much um I knew I
123. 4:40could never live with myself if I
124. 4:41watched you know 10 million 20 million
125. 4:43people over the next 20 years die
126. 4:45because of violence that was facilitated
127. 4:47by social media and so people often ask
128. 4:50me am I stressed right now like you
129. 4:51you're talking to all these people like
130. 4:53it's such a whirlwind and compared to
131. 4:55living with that secret like everything
132. 4:58feels very calm right now because I know
133. 5:00this is not my problem anymore it's a
134. 5:03thing that we together can solve