Everything I Know About Storytelling (After Coaching 1,000+ People) — Transcript
Full transcript
- 0:00The one thing I want people to know is
- 0:02know that you have incredible stories.
- 0:06Today I'm talking to the world's number
- 0:08one storytelling expert, Philip Hum. He
- 0:11has written three bestselling books,
- 0:13trained hundreds of teams at Google, JP
- 0:15Morgan, and Essex, and even helped
- 0:17creators like D Martell tell viral
- 0:20stories. Don't become this performer
- 0:22when you share a story. And so what I
- 0:24would encourage people to do is speak as
- 0:26if you're chatting to your best friend,
- 0:28right? take the same energy. So, drop
- 0:30the storytelling voice.
- 0:32>> In this episode, you'll discover the
- 0:33single most powerful storytelling
- 0:35technique, how to use AI to tell
- 0:37unforgettable stories, and this number
- 0:39one tip to tell better stories than 99%
- 0:42of people. I'm very curious, what do you
- 0:45see as the number one mistake people
- 0:47make when telling stories?
- 0:50>> What I always see is that there's one
- 0:52key thing that people mess up the most.
- 0:54Now, imagine you're watching this war
- 0:56movie, and I don't know whether you're
- 0:57into this. I'm not. But imagine you are
- 1:00starting, right? It starts with this
- 1:01helicopter shot all the way from the
- 1:03top. Um, you see everything from the
- 1:05top, but after a while you're like,
- 1:06dude, like take me down there, right? I
- 1:08want to be part of the action. I want to
- 1:10see what's going on. I want to see the
- 1:11soldiers. Now, this is how also good
- 1:15storytelling should look like. Now, why
- 1:17is storytelling so lousy often times?
- 1:19It's because people stay at this
- 1:21helicopter view at this high level shot
- 1:24and so the best storytellers zoom into
- 1:26one specific moment. So really let us be
- 1:29part of what is going on, what are you
- 1:31hearing, what are you seeing, what are
- 1:32you feeling in that moment.
- 1:35>> Very cool. So you want to immerse them
- 1:37basically.
- 1:37>> Mhm.
- 1:38>> And you're saying that you need to zoom
- 1:40in.
- 1:41>> But how do you do that concretely? So if
- 1:43I am wondering how to tell better
- 1:45stories, can you give me some examples?
- 1:47>> Absolutely. So there are four steps that
- 1:51I love to use to zoom into the moment
- 1:54that will really ensure that you tell an
- 1:55unforgettable story like you don't need
- 1:57more than that and I call it the past
- 2:00framework. So P A S T. So what does it
- 2:03stand for? The first one is place and
- 2:06place is just state the location. Where
- 2:08are you? So you say hey two weeks ago
- 2:11I'm standing in front of the conference
- 2:13room taking a deep breath. The moment
- 2:15that people hear conference room or
- 2:17living room, immediately a movie starts
- 2:19playing in their heads and they're like,
- 2:20"Okay, I can see that." And so that's
- 2:22the first one. The second one is then um
- 2:25actions. So a for actions and actions
- 2:28means that you describe what action is
- 2:31unfolding on the spot. So what is going
- 2:33on right now? What are you doing? What
- 2:34is that character doing? Are you biking,
- 2:37walking, shouting, whatever it is? What
- 2:39are the actions in that moment? So you
- 2:40say, for example, two weeks ago, I'm
- 2:44walking across the hallway in security
- 2:46at the airport. The moment you say
- 2:48walking, again, we can see it. It's
- 2:50still a movie playing, but those two are
- 2:53more like to set the scene. The next one
- 2:55is actually the one that I use the most,
- 2:57and that is S for speech. Now, what does
- 3:00it mean? Often times, our stories will
- 3:02have more than one character. It's maybe
- 3:04a friend, a co-orker,
- 3:07loved one, whoever it is. Now share what
- 3:09did that person say in that crucial
- 3:12moment of the story. What are the exact
- 3:14words that that person said? So for
- 3:16example instead of saying oh yeah u in
- 3:18that moment my manager was very
- 3:19disappointed say in that moment my
- 3:21manager looked at me and said Phillip
- 3:24what on earth was that you were all over
- 3:27the place and so that's the third one.
- 3:30And then the last one is T for thoughts.
- 3:33And that is we as humans, we have
- 3:36thousands and thousands of thoughts
- 3:37every single day. A lot of those
- 3:39thoughts are pretty like weird thoughts,
- 3:40anxious thoughts. And so when you want
- 3:42to make your story more interesting,
- 3:44more emotional, share some of those
- 3:46thoughts. What were you thinking in that
- 3:48moment? So you can say, hey, instead of
- 3:50saying, oh, I was nervous, say, in this
- 3:52moment, I thought, oh man, this this
- 3:55will be bad, right? I'll [ __ ] this up.
- 3:57And so share some of the thoughts and
- 3:59give us the raw authentic real thoughts
- 4:01of that moment. So that's it. P A S T.
- 4:04So zooming into the past in order to
- 4:07make it more interesting. I'd love to
- 4:10try this out and uh maybe we can do that
- 4:12later in this podcast. But what I'm
- 4:14wondering right now is because in one of
- 4:17your earlier videos, I saw you talking
- 4:19about not giving too much context or not
- 4:22giving too many details or talking too
- 4:25long when telling the story. So, how do
- 4:27you how do you balance or how do you
- 4:29personally
- 4:30decide what to share? So, which thoughts
- 4:33or which
- 4:35>> um actions you you want to you want to
- 4:37share? M great that you say that because
- 4:39I would say as well the number one
- 4:41mistake actually beyond that one is that
- 4:44people give too much context. I recently
- 4:47was in a workshop where a guy started to
- 4:49speak for 92 seconds giving context
- 4:52before actually going into the actual
- 4:54story. So yeah that is a huge mistake
- 4:57that people do. And so how do you avoid
- 4:59that? By still adding those details.
- 5:01What I like to do is I like to use those
- 5:03details but I just use then a sentence
- 5:06but a sentence that is really
- 5:08expressive. So for example, if we take
- 5:10the example of a manager instead of then
- 5:12talking 5 minutes about how upset my
- 5:14manager is, I just use one sentence that
- 5:17is so expressive of this entire
- 5:20relationship that I don't need more than
- 5:22that. And so that can be the again the
- 5:24sentence. Hey, then my manager walked up
- 5:26to me, tapped me on the shoulder and
- 5:28said, hey, what on earth was that? You
- 5:31were all over the place.
- 5:34Now that one sentence already gives so
- 5:36much detail about the relationship.
- 5:38Sure, I can speak now about so many
- 5:40other things, but it's not needed. So I
- 5:41would say use those four techniques, but
- 5:45use them very expressively. So you just
- 5:48focus on specific sentence that just
- 5:51show a lot already.
- 5:53If you say expressively and I also hear
- 5:56you mentioning a lot of emotions then
- 5:59I'm wondering how do we use this in
- 6:01business storytelling because a
- 6:03complaint or something that many people
- 6:07tell me when I talk about storytelling
- 6:10is well I'm at this big organization and
- 6:13we just have like two minutes and it
- 6:16should not be about the personal story
- 6:17or about the personal thoughts or
- 6:18emotions. it should just be rational and
- 6:22um quick. Um what what do you see as the
- 6:25role of more personal storytelling in in
- 6:28business? Is there a place for that or
- 6:30or how how do we do that?
- 6:32>> Absolutely. So in this one, this is what
- 6:34you often hear from people in business
- 6:37and what I'm always asking you what
- 6:39would you rather prefer that you share
- 6:40right now 30 minutes in exactly the way
- 6:42as you do and it's guaranteed that that
- 6:45person will forget whatever you said a
- 6:47week later for sure. they know nothing
- 6:50of what you said or would you rather
- 6:51just spend maybe two minutes of that
- 6:53presentation and if it's a good story
- 6:55that person will remember your story for
- 6:58the rest of their lives what would you
- 6:59rather do and now because people are
- 7:02worried ah I don't want to share my TED
- 7:04talk right now in this business meeting
- 7:06well you don't have to even let's say
- 7:08you work in a very data heavy role I
- 7:10give a bunch of workshops for also data
- 7:12professionals and at the end you can
- 7:14share a story about how you discovered a
- 7:17number So for example, instead of
- 7:19saying, "Oh yes, I was running a bunch
- 7:21of analysis and today I'll share some
- 7:23interesting results." You say, "Hey,
- 7:26a week ago I was running this analysis
- 7:28and on this one graph I saw this massive
- 7:31drop." And I thought, "Wow, this this is
- 7:34crazy. This could impact our business
- 7:37for the next few years." Today, ladies
- 7:40and gentlemen, I'm going to share what
- 7:41that metric was and how it's going to
- 7:43affect us going forward. And that
- 7:46already was a tiny story, right? was
- 7:48nothing. But it immediately breaks the
- 7:50expectation where people are like, "Oo,
- 7:52okay, this this is going to be
- 7:54different."
- 7:55>> And when you share the story like that,
- 7:57I'm immediately hooked, right? I'm in
- 7:59the story. I'm I'm I'm listening. I'm
- 8:01feeling it. And what I also know from
- 8:04experience when I started using
- 8:06storytelling more, it's it's kind of
- 8:08scary because it's something I'm not
- 8:09used to and I need to change my
- 8:11behavior. I'm not sure how people are
- 8:13reacting. It's kind of risky as well.
- 8:17one, do you agree? And and two, are
- 8:19there any ways we can practice
- 8:21storytelling? Maybe starting with lower
- 8:24stakes or gradually becoming more
- 8:26comfortable or can you share something
- 8:28about your own journey there?
- 8:29>> I love this. Yeah, because I felt the
- 8:32same actually. What has held me back the
- 8:34most in storytelling was at the start
- 8:36that I didn't tell enough stories. I was
- 8:38like waiting for the perfect opportunity
- 8:40like this grandest moment, but that
- 8:43stuff never happens. And if you don't
- 8:45tell stories, well, you're never going
- 8:46to improve as a storyteller. So, I would
- 8:49say there are
- 8:51three transitions as a storyteller that
- 8:54that are the most helpful to get
- 8:56started.
- 8:58Number one is improvise by yourself. So,
- 9:01improvise a story by yourself. You get a
- 9:02random topic and boom, you improvise a
- 9:04story by yourself. And we can try that
- 9:06out. The second one is start sharing
- 9:09stories when someone asks you how are
- 9:11you? We all we're being asked like
- 9:13millions of times in our lives, how are
- 9:15you? So instead of just saying, oh yeah,
- 9:17I'm good. Oh, the weather is pretty
- 9:19lousy here. Well, share a tiny story
- 9:21about something that happened to you,
- 9:23right? Something that is a little bit
- 9:24more meaningful. It can be 30 seconds,
- 9:26it can be 60 seconds, but share a tiny
- 9:29story that shows a little bit more about
- 9:30you as a human. And so that's the second
- 9:33one. And then the third one is once you
- 9:35have then gotten a little bit more
- 9:37comfortable, start
- 9:40start telling micro stories. So let's
- 9:43say you come home, you talk to your
- 9:45partner, you're all upset, ah the day
- 9:47was terrible. Instead of giving them a
- 9:49summary where you're like, oh this
- 9:50happened, then this happened, this
- 9:52happened. You said, yeah, today was
- 9:54really rough. Like my client called me
- 9:56and said,
- 9:58I'm canceling all the orders. Like we're
- 10:01done with this today. Boom. And that can
- 10:04be the story, right? It's not the full
- 10:05story. It doesn't have the full arc with
- 10:07m beginning, middle, and end, but it's a
- 10:09micro story. And those micro stories are
- 10:12meaningful and they help you become a
- 10:14better storyteller,
- 10:16right?
- 10:18And in those micro stories, so what I'm
- 10:20hearing is instead of summarizing, you
- 10:22need to zoom in again and and share a
- 10:25quote or or do something else that
- 10:27brings you back into that
- 10:28[clears throat] story, right?
- 10:29And I love that because that single
- 10:32quote, I'm canceling all the orders.
- 10:34There's so much into that. There's
- 10:36there's emotion, there's a a character,
- 10:38there's a quote. And so it touches a lot
- 10:40of the things that you you shared.
- 10:42>> Um do you maybe have more examples of
- 10:44micro stories we can share? Is it always
- 10:46a quote or how? Because I I firmly
- 10:49believe that we need to practice
- 10:52storytelling, right? en in order to
- 10:54become better in order to become more
- 10:56skilled and comfortable. Do you have
- 10:59more examples of micro stories
- 11:03>> throughout the day? We all have those
- 11:05many moments where something happened
- 11:07where we like [snorts]
- 11:09maybe moment of sadness, maybe moment of
- 11:11stress. And so you can share that
- 11:14specific moment with other people. And
- 11:16the technique that I use the most there
- 11:18is then to just share the thoughts. Let
- 11:20me think if there's an example.
- 11:24So yesterday,
- 11:29yesterday I was in the recording studio
- 11:31in the morning and right in that moment
- 11:35there were a bunch of people still
- 11:36chatting in the in the background
- 11:39and I was getting so upset. I was like,
- 11:41"Hey, this is right now. This is killing
- 11:43me, right? I I just need to record
- 11:44this." And I was getting so upset upset
- 11:47and I thought, "Hey, this is a
- 11:48professional setup. Like, hey, respect
- 11:50that." and I was getting mad and mad.
- 11:53Now it is a tiny moment, right? It is
- 11:54not a big story, but I can now share a
- 11:56story about me getting irrationally
- 11:58upset about that specific moment. So, we
- 12:01all have those micro moments and then we
- 12:04can choose to share them a little bit
- 12:06more in a story format.
- 12:07>> Yeah, I love that. And what I noticed is
- 12:10while you tell you're telling that
- 12:11story, I'm listening to that. I'm
- 12:14feeling that. And what I'm also doing is
- 12:16it brings me to similar moments that
- 12:19I've experienced myself where I was that
- 12:21person getting worked up about
- 12:23something, right? Not in a recording
- 12:24studio, but maybe in the line at the
- 12:27supermarket or something else. I wanted
- 12:29to achieve something, but something was
- 12:31blocking that.
- 12:32>> And that instantly feels makes me feel
- 12:35more connected with you. So, I'm feeling
- 12:37the the power of storytelling while we
- 12:39[laughter] speak.
- 12:39>> Wonderful.
- 12:40>> Yeah.
- 12:43What's what do you see is pe is blocking
- 12:46people from getting better at
- 12:48storytelling? What are some more
- 12:50mistakes that people are are making?
- 12:52>> Mhm. Yeah. The number one mistake is I
- 12:54would say giving too much context, but
- 12:56we talked about that. A second mistake
- 12:59that I see a lot and that I see as well
- 13:01when I tell stories is that I somehow
- 13:05think that storytelling is something
- 13:07different to a normal conversation. So
- 13:10for example, I speak normal and then
- 13:11suddenly I'm like once upon a time there
- 13:14was a lonely traveler going through the
- 13:17street and I suddenly change my entire
- 13:19way of being. So I got the feedback so
- 13:22often at the start where it's like hey
- 13:24look you just be normal like don't
- 13:26become this performer when you share a
- 13:28story. And so what I would encourage
- 13:30people to do is speak as if you're
- 13:33chatting to your best friend right take
- 13:35the same energy. Sure, sometimes you may
- 13:38act out some things, but still don't
- 13:40think that your entire way of conversing
- 13:42has to change because you tell your
- 13:44story. So, drop the storytelling voice.
- 13:47That's the second one.
- 13:49A third one that I see is people
- 13:54not making their listeners care. And
- 13:57that one is already a little bit more of
- 13:59an advanced technique, but that one is
- 14:01about raising the stakes. But let me
- 14:03know, let me share what I mean with
- 14:04that. Now imagine you're walking over a
- 14:08stage, right? You hold this glass in
- 14:09your hand, it's it's empty. Nothing
- 14:12happens. But then you go back and this
- 14:14time the glass is fully covered with
- 14:16water all the way to the top. And then
- 14:18someone in the audience says, "Hey, if
- 14:20you spill just one drop, your entire
- 14:23family dies." And then you're like,
- 14:27you're walking over the steak.
- 14:29Immediately it's much more interesting,
- 14:30right? This is what stakes mean. Stakes
- 14:35shows what is on the line. What can you
- 14:37gain or lose in that specific situation?
- 14:40And so how do you raise the stakes in
- 14:43any story? It is usually by sharing two
- 14:45things. Thing number one is share the
- 14:48risk. What happens if things go wrong?
- 14:51Where you can say okay for example you
- 14:53share a story about you giving a
- 14:54presentation and then you share what
- 14:56could go wrong. You share if that goes
- 14:58wrong right 200 people would think that
- 15:01I'm absolutely stupid. that's a pretty
- 15:04big stake then will I care or you share
- 15:07the opportunity like what can you gain
- 15:10from that experience so you could say if
- 15:13I nailed that speech my manager actually
- 15:16the VP of this entire region will see
- 15:18that and think wow that guy crushed it I
- 15:21think he's ready for promotion right
- 15:24that could then be the stakes so share
- 15:26the stakes make people care about what
- 15:28is about to come
- 15:30>> very cool and I can see how that that
- 15:34raises the stakes and makes the story
- 15:36more interesting. And it also makes me
- 15:37wonder are is there something like
- 15:39internal stakes and external stakes like
- 15:42so what's at stake for you the promotion
- 15:44or feeling rejected or feeling stupid
- 15:46versus the audience like what the
- 15:48marketing managers in front of you and
- 15:50the audience can can gain or can is at
- 15:53risk. Um how do you how do you see that
- 15:56because I see there's a lot of value in
- 15:58business storytelling as well. So
- 16:00>> um let's start there. I have more
- 16:02questions that come up later.
- 16:04>> Absolutely. Stakes can be internal, can
- 16:06be external. But what I realize at the
- 16:08end, what we care most about is what
- 16:11other people think of us. It is such a
- 16:14common human emotion where if we feel
- 16:16that other people judge us or think that
- 16:18we're not good in any way, that is such
- 16:20a relatable emotion. So for example, if
- 16:23you just make the mistakes of, yeah, I
- 16:24can lose my job. Sure, it's bad, right?
- 16:26But if you risk being a complete failure
- 16:29in front of 200 people, it just brings
- 16:33up the stakes. And so if you can share
- 16:35something in relation to other people,
- 16:37that usually makes the story even more
- 16:39interesting.
- 16:42Recently, I saw a video of you that was
- 16:44aimed more at creators, and I can
- 16:47imagine they also can relate to this
- 16:49feeling of being judged because being
- 16:52being out there.
- 16:55How do you help them overcome these
- 16:58feelings? Or how do you how does the
- 16:59does storytelling help them overcome
- 17:02those feelings? Or how can they use that
- 17:04to share personal stories from
- 17:07themselves from their own lives or
- 17:09careers to to make the audience more
- 17:12glued to what they are saying?
- 17:14>> Mhm. Yeah. on this one right now.
- 17:17Especially when it comes to AI, right?
- 17:19Every single person on this planet can
- 17:22record a video with like five incredible
- 17:24tips. Like it is easy. Everyone can do
- 17:26it. And we see that already videos are
- 17:28exploding. So how can you stand out then
- 17:31in such a crowded market, right? Where
- 17:34it's just exploding with videos and
- 17:35content. Well, the stories that you
- 17:38share, no one else can copy that, right?
- 17:40And so instead of just saying, "Oh, here
- 17:41are my five tips." Well, then for the
- 17:44first tip and choose to share how did
- 17:46you actually discover that tip. So
- 17:48anytime that you want to teach someone
- 17:50something, a lesson, something that you
- 17:52learned on the way, think h when did I
- 17:56learn this the hard way, right? When I
- 17:58when was I in that moment where I
- 18:00realized, hey, this is messed up, right?
- 18:02I need to this I need to do it
- 18:05differently. And so those are the
- 18:06moments. Anytime you want to teach,
- 18:08think what was the moment in my life
- 18:10where I learned this? And then you share
- 18:11that story around that.
- 18:14>> That makes me wonder cuz when you
- 18:17started your business, your storytelling
- 18:19business, what was one moment or what
- 18:21were some of the moments where you felt
- 18:24most scared to to do something for a
- 18:29workshop for a big new product you
- 18:31announced? What What were some of the
- 18:33moments or one moment where you felt
- 18:35very scared of of judgment or not
- 18:39feeling good enough? Mhm.
- 18:42Yeah. The first moment that popped to my
- 18:44mind was back in the days I had landed
- 18:47um a TED talk but I had only like six
- 18:50days to prepare for that which is
- 18:51another story by itself. So six days of
- 18:54preparation and I remember on the day
- 18:56I'm on my way towards the TED talk I'm
- 18:58like I'm [ __ ] my pants right? I'm
- 19:00like [ __ ] I don't know whether I'm ready
- 19:02right? I have prepared for this like six
- 19:03days but I thought you know what let me
- 19:06get ready. Let me get ready for that.
- 19:07And so I'm in the train driving right
- 19:09now to the south of Netherlands and I
- 19:11stand up and I'm like, "Uh, excuse me.
- 19:14Can I have your attention, please?" It's
- 19:16a full train, right? Everyone. And then
- 19:18I'm just looking like, "What does this
- 19:19guy want?" And I say, "Hey, I want to
- 19:22sing a song for you."
- 19:25And they look weird. And I'm like like
- 19:34and I go and I sing this awkward song
- 19:37for like three minutes and people are
- 19:38looking away thinking this is madness.
- 19:40This is so stupid. Please stop it. But I
- 19:43go for that those full three minutes.
- 19:47The same day I walk onto the stage and I
- 19:50was terrified before, but when I walked
- 19:52onto the stage I was like, [snorts] h I
- 19:55just sang in a freaking train. I think I
- 19:57can do that. And so actually was
- 20:00surprisingly easy. And so that was a
- 20:03moment where I was so scared of, but
- 20:05because I embarrassed myself before, it
- 20:07was actually quite okay.
- 20:09>> Is that something that you can apply in
- 20:11more situations? Because not everybody
- 20:13is giving a TED talk, but this
- 20:16Constructive embarrassment. Can you tell
- 20:18me more about that?
- 20:19>> Yeah. So, constructive embarrassment is
- 20:21where you put yourself on purpose in an
- 20:23embarrassing situation. So, anything
- 20:25that feels a little bit like, oo, this
- 20:27is this is weird, this awkward, mostly
- 20:29in relation to other people. That is a
- 20:31great way to embarrass yourself. And
- 20:33know why does it matter so much?
- 20:35Because, yeah, we just care so much
- 20:37about what other people think of us.
- 20:39We're constantly thinking like, uh, am I
- 20:42fitting in? What do people think of me?
- 20:44Do they think I'm smart enough? And so
- 20:46the moment that you start embarrassing
- 20:48yourself, you're facing that judgment.
- 20:50And the moments that you learn to be
- 20:51okay with that, well then it's like,
- 20:54hey, I'm okay. Whatever happens, you
- 20:57give it that presentation, that gigantic
- 20:58presentation. So you're like, hey, those
- 21:00are the same feelings that will come up
- 21:02as came up in those embarrassing
- 21:04situations. And so once you learn to be
- 21:06okay with feelings of discomfort,
- 21:08feelings of judgment, you're liberated.
- 21:11like you feel like a person that can
- 21:13just walk through life and do anything
- 21:14that they want. And so what are some
- 21:16things you can Yeah. ask a stranger for
- 21:18a hug. You can high-five a stranger. You
- 21:20can cheer runner. You can go on the and
- 21:22lie down on the floor of Starbucks. You
- 21:25can go in front of the McDonald's
- 21:27pretend to be a greeter where like,
- 21:28"Hey, what's up? Welcome to McDonald's."
- 21:31[laughter]
- 21:31Anything. The options are infinite. And
- 21:33if anyone is keen to try it out, send me
- 21:36a DM on Instagram. Phillip underbar
- 21:40underbar
- 21:41>> underscore
- 21:42>> underscore phip_hum
- 21:44and I'll send you the last 30-day
- 21:46challenge that I did.
- 21:48>> Yeah, definitely do that because I
- 21:50remember seeing your TED talk. That was
- 21:53the moment we were just chatting. I
- 21:55think we were uh we had seen each other
- 21:58for a few times, but we didn't know each
- 22:00other very well. But then I remember
- 22:03seeing this this list of things and
- 22:05[laughter] I've I've done I've done a
- 22:06few of them and it's amazing what it
- 22:08does and the the thing that it proved to
- 22:11me is that all the things that I'm
- 22:13thinking about that I'm worried about
- 22:16they will never materialize. People look
- 22:19at me maybe a bit strange like what is
- 22:21this guy doing like laying down in the
- 22:24supermarket but then they go on with
- 22:27their with their day right they they
- 22:29don't care. Maybe they tell it to their
- 22:31friends like it was a strange guy. So
- 22:33what? You know, so what?
- 22:34>> Nothing nothing actually happens. So
- 22:38>> this this anticipated
- 22:41feeling of of dying almost of feeling of
- 22:44judgment
- 22:46>> is is not really happening and and it
- 22:48can teach us so much.
- 22:50>> We we talked about taking risks and
- 22:54improvising and at the start you
- 22:56mentioned something like maybe we can
- 22:57try it out. So, I'm thinking maybe we
- 22:59can try out a bit of storytelling here.
- 23:02How do you feel about that? Like maybe
- 23:04maybe I give you a topic and then we see
- 23:06how [clears throat] it goes. Well, what
- 23:07what what should I give you? Should I
- 23:08give you a topic or how can we do this?
- 23:11>> Let's do this. We can get any random
- 23:14topic.
- 23:15>> Any random topic. And then if you want
- 23:17to, I can then try to think of a story
- 23:19on the spot. Ideally, something that
- 23:21happened. Worst case, I'll have to
- 23:22invent something. And then we can play
- 23:24it around. And then we can try to have
- 23:26the story pretty short and maybe apply
- 23:28some of the techniques that we talked
- 23:29about today.
- 23:30>> Okay. Exciting. Exciting.
- 23:32>> Cool. What What story should I
- 23:34improvise? What what's the topic or
- 23:35object?
- 23:37>> Topic. Um looking around the room. Um
- 23:40maybe something very casual and daily
- 23:43like we mentioned I mentioned
- 23:44supermarket in the queue at the
- 23:47supermarket.
- 23:49>> Let's do that.
- 23:49>> Okay. Let me think about that.
- 23:53Last Sunday, I was in this mini
- 23:56supermarket right around the corner here
- 23:57in Amsterdam
- 23:59and I was so stressed. I actually just
- 24:03spent 24 hours with my mom. I like I
- 24:05love my mom. She's incredible. She's
- 24:07absolutely incredible.
- 24:09Sometimes I feel I just get triggered by
- 24:11nonsense, right? And so I'm there in the
- 24:14supermarket stacking up on the usual
- 24:16stuff. I have some M&M's in my bag. I
- 24:19have some uh Dubai chocolate that ch
- 24:22craving and some Ben & Jerry's. And as I
- 24:24walk it up to the cashier, I'm just
- 24:27like, "Oh, Philip, this guy will judge
- 24:29you now. You're such a pig, right? You
- 24:31know, I'm just buying that that crap
- 24:33here." And I was just getting in my head
- 24:35and thinking like how this person would
- 24:37judge me so much in the supermarket.
- 24:40And then I thought,
- 24:43what is going on with you? This is
- 24:45ridiculous. This is absolutely
- 24:46ridiculous. You were here in the
- 24:47supermarket. Obviously, this person
- 24:49gives zero [ __ ] about what you're going
- 24:51to buy. And if you feel like eating
- 24:53right now, some Ben & Jerry's ice cream,
- 24:55go for it. [laughter]
- 24:57>> And so, I walked out of this, went on a
- 24:59bench, and just shoved it inside.
- 25:02Typical emotional eating. [laughter]
- 25:05[gasps]
- 25:06>> So, yeah, that's the story. Doesn't have
- 25:08a happy ending, but it doesn't have to
- 25:10have. It's just a moment that you zoom
- 25:11in. Yeah, because I'm I'm hearing a lot
- 25:14of the things you shared earlier like it
- 25:16has a had a location and action a lot of
- 25:18thoughts and feelings and
- 25:21>> anticipation of what other people would
- 25:24think. So yeah, I love that. Love that.
- 25:26>> Okay. Beautiful. Want to turn it around?
- 25:29>> Uh yes. You mean you give a topic?
- 25:31>> I give a topic and you should improvise
- 25:33a story.
- 25:34>> Okay, sounds good. Um, you are
- 25:38in the post office.
- 25:43I'm at the post office and I'm standing
- 25:46there. I'm sending some of my my books
- 25:48to a new big company and I'm feeling
- 25:50kind of rushed because I eagerly want to
- 25:53get it done and get to my next meeting.
- 25:55But there's this guy in front of me.
- 25:57He's about 60 years old, gray hair, and
- 25:59he's buying some stamps and he's having
- 26:02a little conversation with the guy. um
- 26:05behind the counter
- 26:07and he started talking about why he buys
- 26:10those stamps is not to send posts but he
- 26:12just collects them
- 26:15and it brings me into this reflection of
- 26:18that it's so fascinating to me that
- 26:20there's a lot of things I would never
- 26:22understand about other people about
- 26:24people collecting stems and having huge
- 26:27collections of cats at home who have
- 26:29like 30 40 cats at home um but to me
- 26:32that's fascinating Because when I
- 26:34started my journey on people skills and
- 26:37getting better at conversations with
- 26:39people, I was always looking like, oh, I
- 26:42need to find the commonality, something
- 26:44I can connect over. So, they also need
- 26:47to like football because then I can talk
- 26:49about that. But I was totally wrong
- 26:51about that because I I can be connecting
- 26:54with someone over collecting stamps even
- 26:56though I don't get it. as long as I'm
- 26:58curious, as long as I ask questions.
- 27:01And
- 27:03I didn't speak to that person. And
- 27:04actually, that's a mistake. But it it
- 27:08taught me that no matter what hobbies
- 27:10people have, you need to ask questions.
- 27:11And when if I would have asked that
- 27:14person about collecting collecting
- 27:15stamps, maybe they say like I so
- 27:17passionate because I will always find
- 27:18new stuff and I keep on learning about
- 27:20new stamps and learning and adventure
- 27:23and discovering is something I'm also
- 27:25passionate about. So if you want to
- 27:27become a better at people's skills then
- 27:30look beyond the interest and what people
- 27:32are saying be more curious because
- 27:34behind that is the emotion and the
- 27:35feeling because that's what you can
- 27:37actually connect over
- 27:39>> beautiful [laughter]
- 27:41>> well done.
- 27:42>> Thank you.
- 27:43>> I get very emotional at the start.
- 27:45[laughter]
- 27:45>> Yeah,
- 27:46>> I could really see it. So really well
- 27:48done and
- 27:49>> fantastic job. I think you should be
- 27:50sitting here and I should be sitting
- 27:52there. [laughter]
- 27:53>> We can do that in an hour.
- 27:56>> [gasps]
- 27:59>> I would love to to
- 28:01come back to the earlier Philip H again
- 28:04because now you're sitting here sharing
- 28:05all these stories and it's super
- 28:06engaging and
- 28:09I'm still thinking like how how did you
- 28:12get here? How did you
- 28:14get so comfortable and so skilled at at
- 28:16telling stories? Can you are there any
- 28:18more back in the day stories you can
- 28:21talk about when you were in your job at
- 28:24Uber or were in the corporate
- 28:26environment or starting your career.
- 28:29>> So this is a super broad question but
- 28:31let's let's see if you have anything to
- 28:33share on this.
- 28:33>> Yeah. So on this one I actually I used
- 28:37to suck at telling stories and speaking
- 28:40actually in front of any audience and
- 28:42for years I just felt that it was
- 28:44holding me back so much. So anytime I
- 28:46had to give a presentation I was just
- 28:48like getting super nervous trying to
- 28:51remember every single sentence fully
- 28:52rehearsing it and I was just bad and I
- 28:54felt hey that is holding me back so much
- 28:58and after years and years I felt like
- 28:59hey do I want to continue this path
- 29:02right where it just like this defined my
- 29:05life
- 29:07and then there was this one point that
- 29:09was almost like a reset and that was
- 29:11actually also here in Amsterdam during
- 29:14co during
- 29:15Uber fired 30% of the workforce and I
- 29:19lost my job on this day.
- 29:22I remember this one day, this day where
- 29:25I lost it. I was at at home in my
- 29:27apartment, right? Scrolling through, I
- 29:28don't know, random animal videos just
- 29:31life is meaningless.
- 29:33But there on this one moment pops up
- 29:36this ad. And I usually I hate those ads,
- 29:38right? I click them away. But this time
- 29:40I'm like, whoa, this is interesting.
- 29:42Wow, fascinating. I didn't just watch a
- 29:45minute two I watched 27 minutes of that
- 29:49ad and after those 20 minutes seven 27
- 29:53minutes I'm like what on earth just
- 29:55happened here right why did I watch this
- 29:56like 27 minutes and it was this ad by
- 30:01this guy Scott Harrison Scott Harrison
- 30:04the founder of Charity Water
- 30:07>> and that guy is just an incredible
- 30:09storyteller and when I rewatched the ad
- 30:11realized that this guy was just telling
- 30:14story story story about how he started
- 30:16about how they helped and when I saw
- 30:18this I thought wow that is a superpower
- 30:22like I want to learn that stuff and so
- 30:24this one moment actually made me so
- 30:26curious about it because I felt hey I
- 30:29was miserable in my corporate life
- 30:30before but that stuff that seems like
- 30:33actually a life skill that I want to
- 30:35master and immediately after I signed up
- 30:38for my first course and that's actually
- 30:40that was my first storytelling course
- 30:42during co and that just got it all
- 30:45started.
- 30:47>> Very cool. Can you can you can you talk
- 30:50about
- 30:51the science of storytelling because
- 30:53you're telling this story about the
- 30:55founder of Charity, Charity Water, and
- 30:57why you're so hooked. Can you tell us
- 30:59about what happens in the brain when
- 31:01people tell stories when you're in the
- 31:03audience? What happens to the chemicals?
- 31:06>> Yeah, there are two
- 31:09two studies that pop to my mind. The
- 31:12first one was from Paul Zach who's a
- 31:16neuroscientist. He was running a
- 31:18research an experiment which was
- 31:20absolutely fascinating which just shows
- 31:22you which might change the way you
- 31:24speak. And so how what did he do in that
- 31:26experiment? He invited a bunch of
- 31:29volunteers to watch a short video. One
- 31:32video was a video of a dying boy with
- 31:35spending a day with his father. Clear
- 31:37story arc. It was typical story. The
- 31:40other one was also a boy with his father
- 31:43but he didn't know that he was having
- 31:45cancer. So there was no drama, nothing
- 31:47in there. Now what they did then they
- 31:50measured the levels of oxytocin which is
- 31:53like the love hormone before and after
- 31:56watching the video. The ones with the
- 31:58clear story arc where there was a clear
- 32:00challenge and struggle. They saw this
- 32:02huge spike in oxytocin,
- 32:04they had experienced much more of this
- 32:07feeling of love, trust and empathy while
- 32:11the others had basically no difference
- 32:13there. And that just showed us if you
- 32:15tell a story that has this clear arc and
- 32:17also a clear struggle, well, you
- 32:21automatically make them more acceptable
- 32:23for your idea, more open to your ideas.
- 32:26And so that's the first one. A second
- 32:27one that I absolutely loved is in 2009,
- 32:30Josh Glenn and Rob Walker walked to
- 32:33bunch of thrift stores in the US to buy
- 32:35a bunch of used items. Like random
- 32:37average item that we all have in our
- 32:38house, right? A nutcracker, a jar of
- 32:41marbles, all these useless items. And
- 32:44what they did then, they did something
- 32:46really cool. They instead of just
- 32:48putting them out there to sell them,
- 32:49they crafted a short fictional story for
- 32:52each one of the item. Now, originally
- 32:54they bought the 100 items for $129.
- 32:59How much do you think they were sold
- 33:01for?
- 33:03>> The original 129.
- 33:05>> Mhm.
- 33:08>> 20 bucks. [laughter]
- 33:11>> So, in total it was 129.
- 33:13>> Oh, in total 129.
- 33:15>> Mhm.
- 33:16>> So, yeah, let's say 600 600 bucks.
- 33:20>> It was 3,000 something. It was at the
- 33:23end a 2,700%
- 33:26increase in value.
- 33:27>> Wow.
- 33:27>> Just by sharing stories.
- 33:29>> And that was just fascinating. Sure, I'm
- 33:31not saying that you need to now sell
- 33:33something meaningless and just up the
- 33:35prices, but it just shows that if you
- 33:38want to actually increase the perceived
- 33:40value of your product, well, just
- 33:42include a story and it will
- 33:43automatically happen.
- 33:45>> Yeah. And this ties into a frustration
- 33:47of so many people, right? Because
- 33:49entrepreneurs selling their products or
- 33:51services and saying ah they just don't
- 33:54see the value right this is so important
- 33:56or just people in corporate jobs or in
- 33:59their lives telling sharing an idea of a
- 34:02holiday where where to go for the
- 34:03holiday pitching that to their spouse or
- 34:06>> in their corporate life having an idea
- 34:09for something
- 34:11>> and then not using storytelling and as a
- 34:13result people not buying into it. Uh so
- 34:17I see so many use use use cases where we
- 34:19can apply this.
- 34:20>> Absolutely.
- 34:21>> All right. So we've talked about
- 34:23different things and mainly storytelling
- 34:25but of course one of the biggest fears
- 34:28as well when it comes to speaking in
- 34:30general is public speaking and giving
- 34:33presentations.
- 34:34I would love to talk a bit more about
- 34:36that. And
- 34:38why are people so afraid of public
- 34:41speaking? Not because I want I'm judging
- 34:44them because I was super afraid of that
- 34:46and and I still am sometimes. But why do
- 34:49you think people are so afraid?
- 34:52>> Because people fear being judged. And
- 34:56that comes back to the old days, right?
- 34:59Thousands and thousands of years, we all
- 35:01were part of some sort of tribe. And
- 35:03back then, well, we developed those very
- 35:05sensitive social cues where it's like,
- 35:06hey, am I fitting in? Do people think,
- 35:08do they like me? Do they want me? Do I
- 35:11am am I part of this tribe? Because if
- 35:14they kicked you out, well, that would be
- 35:16bad, right? Because if we worked it out,
- 35:18well, there would be no one to warn us
- 35:19not to eat that stuff, no one to help
- 35:21us, defend us against this predator. And
- 35:24so, back in the days, this was life or
- 35:26death. But our brains still make us
- 35:30believe that same thing. So anytime that
- 35:32we speak in public, suddenly we're like,
- 35:34"Oh, hopefully people think that I'm
- 35:36smart. Oh, I hope they think that I'm
- 35:38qualified." We still care so much about
- 35:41the judgment of other people. And sure,
- 35:43it's not life or death anymore. But our
- 35:45brains have not evolved enough to see
- 35:48the difference. And so this is why we
- 35:51get so afraid because we fear the
- 35:53judgment of other people.
- 35:55>> And how can we overcome that? How can we
- 35:58maybe not 100% overcome it, but at least
- 36:00take steps in
- 36:02>> feeling more confident and quieting
- 36:04those voices in our head?
- 36:05>> Yeah,
- 36:07there is one tool that I love to use the
- 36:10most to become a more confident speaker
- 36:13and that is improv.
- 36:16Now, first, why does it matter so much?
- 36:19Improv is such a powerful tool because
- 36:22in improv, you [ __ ] up, right? You mess
- 36:24up all the time. And just for context,
- 36:26improv can be you're part of an improv
- 36:28group or you improvise by yourself or
- 36:30you improvise with a friend. But what is
- 36:32so good about improv is that you will
- 36:34mess up. Like you will constantly just
- 36:36be bad at it. And that is okay because
- 36:39the moment that you are bad at that,
- 36:41you're like, hm, all right. Okay. Yeah,
- 36:44I'm pretty bad at this. I can handle
- 36:46that. And the more data points you give
- 36:48your brains your brain where you're
- 36:50like, hey, okay, I messed it up, but I I
- 36:52survived. the more comfortable your
- 36:55brain will be and then you get into this
- 36:57mindset I'm okay no matter what and that
- 37:00is an ultimate superpower
- 37:04when I look at many companies and school
- 37:06systems
- 37:08this is not part of the DNA right many
- 37:10companies say and many schools also hey
- 37:13it's safe to fail here and everything
- 37:16you can try out
- 37:18I don't agree with that and I I don't
- 37:20see that happening there's a lot of
- 37:22focus on the result Right.
- 37:24>> What what's your view on this?
- 37:25>> Mhm. Yeah. I guess whole school system
- 37:29is a [laughter]
- 37:30[gasps] is this very antiquated system
- 37:33that teaches skills that might not be
- 37:36needed for for life.
- 37:38>> The same even with a higher graduation,
- 37:41right? I did an MBA in New York and at
- 37:43the end the stuff that I learned there
- 37:46and I was at one of the Ivy League
- 37:47schools, it's zero useful for actual
- 37:51business. So yeah, if I were to redesign
- 37:54some of the schools, some of the
- 37:55courses, I would focus much more on
- 37:57those soft skills, especially in times
- 37:59on AI, well, you're probably not being
- 38:03asked to run the statistics right now,
- 38:05but you will still be asked to give that
- 38:07presentation, to deal with people, to
- 38:09handle a difficult conversation. And so
- 38:11those are skills that are much more
- 38:13important to develop, especially in
- 38:14today's age. So, one thing I know when
- 38:18I'm giving a presentation, I'm prepared,
- 38:21right? I'm bringing the script. I'm I'm
- 38:24trying to get into it. Especially in my
- 38:26early career days, I wanted to give the
- 38:29perfect presentation. But then all of a
- 38:30sudden, there came a question from the
- 38:32audience
- 38:33>> and that totally caught me off guard.
- 38:36I've heard many people struggle with
- 38:37this. How do you deal with that?
- 38:40[clears throat]
- 38:40>> Beautiful. I love this.
- 38:43on this one. I I was in one moment where
- 38:46I saw a trainer do this wonderfully on
- 38:50how to m on how to respond to a
- 38:52difficult question or even criticism on
- 38:54the spot. Back then I did a sales
- 38:57training in Munich and right at the end
- 39:00there was Q&A and the trainer asks,
- 39:01"Hey, are there any questions?" Bunch of
- 39:02questions and this one guy says, "Well,
- 39:05to be honest, um yeah, I didn't learn
- 39:08anything. I think it was a complete
- 39:09waste." And boom, immediately when
- 39:11everyone was like, "Whoa, this is what
- 39:13how is this gonna evolve?" Everyone was
- 39:15just like on the edge. And it was
- 39:17obviously that guy was just a hater,
- 39:19right? Because it was an incredible
- 39:20training.
- 39:21>> And everyone was curious how is the
- 39:23trainer going to respond there.
- 39:25>> And what the trainer did was absolutely
- 39:27beautiful. He said,
- 39:29"Oh, wow. Thank you so much for sharing
- 39:32this feedback." Right? That's only how I
- 39:35grow. kind of curious what what would
- 39:38have made that training more meaningful
- 39:40to you.
- 39:41Boom. And just like that, like he
- 39:44diffused the situation because after
- 39:46that the hater he responded. But it was
- 39:48clear that the hater actually was taking
- 39:50a step back just by
- 39:53feeling listened to. And so this I felt
- 39:56was a beautiful way to to do that to
- 39:59respond to such a situation. So anytime
- 40:02that you're being asked a maybe very
- 40:03tough question, maybe a even some sort
- 40:06of criticism, the first step is to thank
- 40:09them even though it might hurt a little
- 40:11bit in the spot, but just to thank them
- 40:14and say, "Oh, wow. Thank you so much for
- 40:16sharing this." Because at the end, this
- 40:18is just how we grow.
- 40:19>> And so that's the first one. And then
- 40:21the second one is just to ask. Like
- 40:23people immediately go into defense mode.
- 40:25They're like, "What do you think? This
- 40:27is a stupid one. You're stupid."
- 40:29[laughter]
- 40:30they go into defense mode, but rather
- 40:32just ask them and you just ask them. So
- 40:35if you say more practical, could you
- 40:37clarify a little bit what you mean with
- 40:38that? And then just have them give them
- 40:42some space to explain that because that
- 40:44one buys yourself time, but it then also
- 40:47allows the other person to yeah share
- 40:51some of their thoughts and then you can
- 40:53just share an answer to whatever it is.
- 40:55But usually just by appreciating and
- 40:57asking them that already diffuses most
- 40:59of the situations,
- 41:01>> right?
- 41:03And that makes me realize how much of
- 41:05this public speaking and dealing with
- 41:07questions and storytelling is about
- 41:10diffusing or getting more comfortable
- 41:12with the internal emotions and instead
- 41:14of becoming defensive and reactive, just
- 41:17being curious about what what's
- 41:19happening and or about the audience,
- 41:21right? Mhm.
- 41:22>> And maybe that's something we can talk
- 41:23about as well. In general, a lot of
- 41:26people say, "What's a good tip for
- 41:29presentation skills?" Know your
- 41:30audience. But it's very general, right?
- 41:33Like, okay, sure, everybody knows that.
- 41:36>> What do you do or what have you done or
- 41:38what are you teaching people to get to
- 41:41know their audience better and make your
- 41:43presentation more in line with their
- 41:45goals and their needs and their hopes
- 41:47and frustrations?
- 41:49>> Got it.
- 41:51Every single presentation that you give
- 41:54should focus on solving one specific
- 41:57problem to your audience.
- 42:00And most people actually don't do this,
- 42:02right? They're like, "Oh, well, today
- 42:03I'm going to give a presentation on X,
- 42:05Y, and Z. And here are the five points
- 42:06that I'll cover." And yeah, this is it.
- 42:08This is a terrible presentation. But
- 42:10this is why I like to start a lot of my
- 42:12presentations with a big promise where I
- 42:16tell my audience today you'll uncover
- 42:20three practical tools on how to tell
- 42:22unforgettable stories at work. And so I
- 42:25tell them exactly what is in it for
- 42:27them. And so one tip that I give to a
- 42:29lot of people is start with that big
- 42:31promise. Tell your audience what is in
- 42:34it for them. And don't just say I I I
- 42:36but rather today you will find out how
- 42:39to save 10% in profits every single
- 42:42year. So focus on them. What can they
- 42:45gain of by listening to you? So that's
- 42:48what I do during the presentation. But
- 42:50what I do as well is before the
- 42:52presentation I actually think of one
- 42:54specific person and even if I don't know
- 42:56the audience but I think like I try to
- 42:59imagine this one person and I'm like
- 43:01thinking how am I going to help that
- 43:02person? how is their lives going to be
- 43:05different after listening to my
- 43:06presentation? And sure, it takes a
- 43:08little bit while if you don't know the
- 43:10audience, it feels a little bit weird,
- 43:11but the moment I focus on them, I just
- 43:13show up with a different mindset. I show
- 43:16up like ready to give, ready to help.
- 43:18I'm not so much stuck than in my head.
- 43:21And so, just imagining that person
- 43:23benefiting from your solution and one
- 43:25specific person actually helps you to
- 43:27show up with a completely different
- 43:28energy.
- 43:30>> I love that. And I see how that brings
- 43:32you out of your head and more into the
- 43:34audience, right? And into that service
- 43:36mindset.
- 43:37>> That's it.
- 43:38>> Right. You talked about how to start
- 43:41your presentation by framing the
- 43:44benefits or the outcomes for the
- 43:46audience. How do you end a presentation?
- 43:51>> That's that's a good one because most
- 43:52people have heard, "Yeah, I should have
- 43:54something interesting at the start." But
- 43:56most people suck at closing their
- 43:58presentation. They're like, "All right.
- 44:00Um, that's it. Are there any questions?"
- 44:04No. Okay. Ciao. [laughter] They're
- 44:07terrible at closing pres presentations.
- 44:10Let me split this in two. The first tip
- 44:12is never end your presentation on Q&A.
- 44:16Now, why is that? Because imagine you
- 44:19have this incredible presentation.
- 44:20Everything is going perfectly. Then you
- 44:22finish on Q&A and then you get a bunch
- 44:24of weird questions. this is the last
- 44:27thing that people remember from your
- 44:28presentation. That would suck, right?
- 44:31So, we want to be in control of that.
- 44:33And so, the better way is to have the
- 44:37Q&A before the closing statement. So,
- 44:40let's say you finish your last point,
- 44:41you then have Q&A, and then you have a
- 44:44closing statement that is already
- 44:45pre-planned. And when you do Q&A, what I
- 44:48usually try to do is instead of saying,
- 44:50"Are there any questions?"
- 44:54Crickets, right? You say, "We have time
- 44:56for three questions. What questions do
- 44:58you have?" And now it seems like a
- 45:00simple reframe, but it actually is more
- 45:03encouraging to the people to then ask a
- 45:05question. And so this is what I do. And
- 45:07then the second thing is I try to have a
- 45:09closing statement in in the end. And
- 45:12that closing statement, you just repeat
- 45:15maybe your three main points that you
- 45:16mentioned or the main point that you
- 45:18mentioned or takeaway. And then you
- 45:20finish maybe on a final inspiring story.
- 45:23a final inspiring story where it's like
- 45:26okay yeah I think I can do that so you
- 45:29share almost like this final anecdote
- 45:30where people are like you know what yeah
- 45:32I can do that I to today I come home and
- 45:36I will change that that's then the ideal
- 45:38closing
- 45:39>> yeah so we talk about public speaking
- 45:41and you and I are talking about reps a
- 45:44lot just practicing more and getting the
- 45:47reps in
- 45:48but for people who say like hey I don't
- 45:51have so many opportunities to present
- 45:53event, right? Maybe a few times a year
- 45:55or once a month only.
- 45:58>> What do you say to them? How can people
- 46:00get the reps in even though they don't
- 46:02have the opportunities to practice?
- 46:04>> Mhm. Yeah. The best way to become a more
- 46:08confident speaker is getting more reps.
- 46:11And so, the easiest way to do that is
- 46:12just improvise by yourself. So, there I
- 46:16created a bunch of free tools. You can
- 46:17find them on speaking.games.
- 46:20Super easy. a bunch of improv games
- 46:21where you get a timer, a random topic,
- 46:23and you just start improvising on the
- 46:25spot. And you can do that with a friend
- 46:26or you do that by yourself. But this is
- 46:29how you get reps in because yeah, I
- 46:31agree. Like you're not going to become a
- 46:34great speaker if you just wait for this
- 46:36one moment like let me share a story
- 46:38here. No, you want to get reps as many
- 46:41times as possible. So really make your
- 46:44life the arena. every single
- 46:46conversation that you have, that is a
- 46:48chance to become a better speaker. Like,
- 46:50hey, you meeting right now a stranger,
- 46:53you could show up in your usual energy
- 46:55like, hey, hi there. Or you show up with
- 46:57a different energy, with a more giving
- 46:59energy, with a more curious energy. And
- 47:01so, think of every single conversation
- 47:03as your chance to become a better
- 47:06speaker. Make your life the arena.
- 47:10Some people say like, "Hey, you need to
- 47:12count to three or five or 10." and then
- 47:14approach this stranger or do whatever
- 47:17you
- 47:18>> don't want to do.
- 47:19>> Um, do you have any of those rules when
- 47:21you [snorts] think about are about to do
- 47:24something that scares you?
- 47:26>> Mhm.
- 47:28[snorts]
- 47:28>> Or do you have any other rules?
- 47:30>> Yeah. I remember back in the days when I
- 47:33was embarrassing myself on purpose, I
- 47:34used as well the 5-second rules like 5 4
- 47:373 2 1 boom and you go for that. That
- 47:40usually helps to take action.
- 47:43And today I almost see it as a as a rule
- 47:47to action for me if I see that something
- 47:49scares me. I know that, okay, this is
- 47:53the way to go because obviously I'm
- 47:55stretching my comfort zone every single
- 47:56day. But I feel that the reason why I've
- 47:59been able to grow so much and much
- 48:00faster than a lot of people, it is
- 48:02because I embrace that discomfort. And
- 48:05so every time that an awkward situation
- 48:06comes up, I actually think like, okay,
- 48:09yeah, I think I should go for that.
- 48:11Example, two weeks ago, a friend asked
- 48:15me from Brazil asked me, "Oh, Philippi,
- 48:18um, do you want to give a workshop for
- 48:20my mastermind of millionaires in
- 48:23Brazil?" And I was like, "Yeah, cool.
- 48:25Happy to do that." And he said, "But
- 48:27hey, there there's one more thing. It is
- 48:29in Portuguese." Like, [laughter]
- 48:32uh, so I lived in Brazil, right, in
- 48:342014. for a year. I worked in
- 48:35Portuguese, but I haven't spoken
- 48:37Portuguese in like 10, 11 years. But I
- 48:42said yes because why? I felt like
- 48:44[snorts]
- 48:45this this will be tough, right? This
- 48:47will this I I felt it. I felt that this
- 48:50will be a difficult situation.
- 48:53But because it felt like this, I said
- 48:54yes to this stuff. And I made this a
- 48:56rule. Anytime that something feels a
- 48:58little bit scary, I go for that. And
- 49:01that at the end is the reason why I'm
- 49:03much faster than others or why I grow
- 49:06more because I embrace the discomfort.
- 49:09>> Yeah. You also challenged me when I
- 49:11[snorts] was starting my YouTube
- 49:13journey. You said, "Hey, if you want to
- 49:16become better, you have all the content
- 49:17and what you can grow in or what will be
- 49:20most important for your growth is camera
- 49:22confidence."
- 49:23>> So, put the reps in and let's have a
- 49:25challenge, right? So you and I did a
- 49:26challenge of 30 days and
- 49:29>> every day record a video without script
- 49:31and then upload it. Do you see that in
- 49:33the same because you al also have done
- 49:36that and do you see that in the same
- 49:38umbrella of discomfort or how how do you
- 49:40see that?
- 49:41>> Yeah, it is it is the same. Yeah. And
- 49:44that one is actually beautiful one and I
- 49:46remember I'm so grateful that we both
- 49:48did that and maybe some context for
- 49:49whoever is watching right now. It's both
- 49:52Hilbert and I uh like we felt a little
- 49:55bit uncomfortable on speaking on camera
- 49:57and even though I've recorded tons of
- 49:58videos there, I was hiding often times
- 50:00behind the script and at the end I
- 50:02didn't want that to hold me back
- 50:04anymore. And so what we did there is
- 50:06this little challenge where we just
- 50:08recorded one talking head video for like
- 50:1030 days and that was so cool. That was
- 50:13so beautiful, so liberating because
- 50:16yeah, before that right now I was
- 50:18overthinking everything. I was even
- 50:20going in the street and holding a
- 50:22camera. I thought this this is crazy.
- 50:24This is madness, right? I look like one
- 50:25of those Gen Z wankers um that is just
- 50:28filming themselves constantly. But it
- 50:31was so liberating at the end. And right
- 50:33now I feel that hey, I'm in control.
- 50:35Anytime that I want to record a video, I
- 50:37can easily do that in one take only. And
- 50:39that only came after 30 days, which is
- 50:41pretty cool.
- 50:42>> Yeah. Beautiful. It's very fast indeed.
- 50:44Even after a few days, I felt the
- 50:46difference already. In the beginning, I
- 50:47was I was looking around like, "Hey, are
- 50:49there any people in this street where
- 50:51I'm about to record a video or maybe I
- 50:53should wait a little bit and
- 50:54procrastinating, but after some time, I
- 50:57felt more comfortable." And I really
- 50:59encourage everybody listening or viewing
- 51:01or watching to to take these little
- 51:03steps or even do a voice note to a
- 51:06friend in in a bit more storytelling way
- 51:08instead of summarizing because all these
- 51:10little things make such a big difference
- 51:12in terms of how you grow and expand your
- 51:15comfort zone. M so true.
- 51:17>> Yeah. So yeah, in this conversation
- 51:19you've given so many tips, so many micro
- 51:22and macro stories and it has been super
- 51:26engaging,
- 51:27but I also know that you've not always
- 51:29been here, right? Not having the skills,
- 51:32not having this comfort level.
- 51:36But is there something that you're still
- 51:38afraid of or still working on or still
- 51:41struggling with? The one thing that I'm
- 51:43working on right now is
- 51:47to change a little bit the energy how I
- 51:50show up in life because so far I've
- 51:53accomplished most of the things in my
- 51:54life through more like this bulldozer
- 51:57energy. I know we talked about that
- 51:58before where it's like I get so many
- 52:00things done. I'm just super productive
- 52:02and boom boom boom just pling through.
- 52:05And at the end that stuff got me done
- 52:08quite a lot. But I feel that at this
- 52:10stage where I'm right now, I want to
- 52:12come more from this very intuitive
- 52:14energy where it's like, hey, I'm just
- 52:16here to create, to almost like let the
- 52:18universe guide me and just be more more
- 52:22at peace and more connected throughout
- 52:24the day. And I know this sounds a little
- 52:25bit woo, a little bit spiritual, but I
- 52:27feel that right now after taking this
- 52:29first step right now, this will be my
- 52:31future growth. And so the thing that I
- 52:33struggle with the most is I know it, but
- 52:37then something comes and I'm like just
- 52:40fully into the weeds, getting
- 52:42frustrated, being like, "Oh, this I hate
- 52:43this so much." And then just letting
- 52:45work drag me down, becoming frustrated.
- 52:49And for me right now, it's just this
- 52:50constant struggle where I'm like, "Okay,
- 52:52hey, Phillip, you don't need to do this
- 52:56in order to feel good about yourself, to
- 52:58be accepted. Like, you don't need to
- 53:00grind all the time. you it's okay to
- 53:03take it back. And so right now I have
- 53:05this realization but I'm right now on
- 53:08this path of making this also actually a
- 53:10priority. Not just knowing it but really
- 53:12embracing it in day-to-day.
- 53:14>> Beautiful. And actually, I've I've seen
- 53:16that change already a little bit from
- 53:19from the bulldozer to [laughter] the the
- 53:21the different energy and
- 53:23>> and it's beautiful because I see that in
- 53:25your YouTube videos in in podcast and
- 53:27and how you show up with anyone and and
- 53:30I'm very grateful for the relationship
- 53:32we have built, the friendship and the
- 53:35mindset of growth and pushing each other
- 53:38to do stuff we're scared of because
- 53:41that's that's what really brings results
- 53:44and and and a lot fun and new moments in
- 53:47>> true.
- 53:48>> So yeah, before we before we close
- 53:51because I feel this is kind of a natural
- 53:54moment to uh to close is I would love to
- 53:58ask you one more question about if if
- 54:01you listen to this episode, what is what
- 54:04is one takeaway?
- 54:06>> What is the mo most important thing for
- 54:08people to to take home from this
- 54:10episode? The one thing I want people to
- 54:13know is
- 54:15is know that you have
- 54:18incredible stories. And if you think
- 54:22right now that
- 54:24you you don't tell any stories, it's
- 54:26usually because you think you don't have
- 54:28any interesting stories in your life.
- 54:29And so one thing that I would encourage
- 54:31you to do is and I think you have been
- 54:33doing this exercise as well. It's called
- 54:34an exercise called homework for life
- 54:36from Matthew Dicks. And so what that
- 54:38means is just every single day you sit
- 54:40down and you ask yourself if I had to
- 54:42tell a story from today, what would be
- 54:44that one story? What would be that one
- 54:46moment that touched my heart? And then
- 54:48you just sit down and you write down the
- 54:50date and that moment. And once you do
- 54:53that for a consistent period, you'll
- 54:55realize like, hey, every single day
- 54:58there's actually moment that could be
- 54:59turned into a beautiful story. And so
- 55:02the more you collect those moments, the
- 55:04more you will grow as a storyteller. So
- 55:06if I could give anyone a tip, do this in
- 55:10combination with improvising stories. So
- 55:12you gather the moment and you improvise
- 55:14a story and that is those two things
- 55:17combined will turn you into a magnetic
- 55:20storyteller.
- 55:21>> Beautiful. And I love that we did an
- 55:23example of that as well halfway about
- 55:26[laughter]
- 55:26>> improvising stories and
- 55:29>> it's it's lovely to see how you bring
- 55:31that giving and service mindset even to
- 55:33these kind of conversations. So thank
- 55:35you for your generosity with all the the
- 55:37tips and stories and I feel this has
- 55:41been super useful for me and for anyone
- 55:43watching. Uh so thank you. Thank you for
- 55:46this conversation and for the friends
- 55:49friendship we've built.
- 55:50>> Thank you so much. It was an honor.
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