Evan01 4DefinPt2COMM1076 — Transcript

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1. 0:00okay friends welcome back to
2. 0:03the lecture on the discussion of the
3. 0:05definition of interpersonal
4. 0:07communication we just talked about
5. 0:09this fourth ingredient in our definition
6. 0:12that we
7. 0:13uh create meaning and relationships
8. 0:15those are the social constructions
9. 0:17right that we um of the communication
10. 0:21process
11. 0:22creating meaning or what we call sense
12. 0:24making right making sense of
13. 0:26the exchanges we're having etcetera
14. 0:27remember we use those rules to do that
15. 0:30constitutive and regulated rules and
16. 0:33relationship building so i just talked
17. 0:36about the hierarchy model of meaning and
18. 0:38just mentioned those six
19. 0:40levels of context that we use to try to
20. 0:44create meaning all right we'll say more
21. 0:46about that later as i said
22. 0:48um the way that we create meaning
23. 0:51and relationships in other words the
24. 0:53building material
25. 0:55that we use for social construction
26. 0:58these social constructions of meaning
27. 1:00and relationships is acquired
28. 1:02and this takes us to the next ingredient
29. 1:05through the exchange of messages
30. 1:07as we exchange messages with each other
31. 1:10right
32. 1:11we are able to begin creating meaning
33. 1:13and going from there right so
34. 1:15verbal and non-verbal behaviors and
35. 1:18characteristics
36. 1:20represent or stand for something else
37. 1:23ideas objects feelings events etc
38. 1:27so these verbal and nonverbal behaviors
39. 1:30are the
40. 1:30messages that we're exchanging they're
41. 1:32known as symbolic behaviors
42. 1:34because they represent or stand for
43. 1:36something all right
44. 1:37so as we decode
45. 1:40interpret and make sense of each other's
46. 1:44messages
47. 1:45we create meaning right so we exchange
48. 1:48these messages
49. 1:49and then each of us are interpreting or
50. 1:51decoding interpreting
51. 1:52and trying to make sense of the messages
52. 1:54we're exchanging in the process of doing
53. 1:56that
54. 1:57we're creating meaning all right this
55. 1:59key building block
56. 2:01of interpersonal dynamics and over time
57. 2:04as we accumulate more and more meanings
58. 2:07that's how we begin
59. 2:09building or creating relationships
60. 2:12right so think about it this way if you
61. 2:15interpret
62. 2:16if you exchange and interpret enough
63. 2:19messages with another person that you
64. 2:22would identify as friendly
65. 2:24or inviting right you keep creating
66. 2:27these meanings of oh that was a friendly
67. 2:28thing or that was a nice thing that was
68. 2:30a kind thing that was a a rapport
69. 2:32building thing etc
70. 2:34you get enough of those sequentially you
71. 2:36may begin to view the person who's the
72. 2:38source of all those messages
73. 2:40as a kind person as a friend as an
74. 2:43ally of yours in contrast if you get
75. 2:46enough sequential messages from somebody
76. 2:49that are the opposite are antagonistic
77. 2:52and unkind and mean and dismissive
78. 2:55etc you're probably likely to construct
79. 2:59a view of a relationship with that
80. 3:01person
81. 3:02that is they're an adversary they're an
82. 3:05enemy they're
83. 3:06they're not a friend right so the
84. 3:09accumulation of meanings
85. 3:10yields the building of these things we
86. 3:13call relationships
87. 3:14make sense okay so um
88. 3:19let's see you should now
89. 3:22be on if you're following along you
90. 3:25should now be on the top of page
91. 3:27a6 all right so the last page
92. 3:30of this um pdf this set of
93. 3:33course packet lecture notes that follow
94. 3:35the stuff i'm blabbing at you
95. 3:37okay so we're almost done with this
96. 3:38first block of content the definition
97. 3:42all right so the last piece of our
98. 3:44definition says well we're doing all
99. 3:45this
100. 3:46stuff we're exchanging messages etc many
101. 3:49of those
102. 3:49messages that we exchange are affected
103. 3:52by
104. 3:53external physiological and psychological
105. 3:56noise
106. 3:57so let me talk about each of those types
107. 3:58of noise in a little more depth in turn
108. 4:01okay first external noise right this
109. 4:04refers to types of interference that
110. 4:06occur
111. 4:07outside the communicators themselves
112. 4:09that might
113. 4:10undermine the communicator's ability to
114. 4:13focus on
115. 4:14and effectively process the messages
116. 4:17they're exchanging
117. 4:18right so here's some examples if you're
118. 4:20having a conversation with somebody
119. 4:21and all these people are talking around
120. 4:23you in their own
121. 4:24conversations but it's loud enough that
122. 4:26you can hear it that would be an example
123. 4:28of something that would be
124. 4:29external noise that could interfere with
125. 4:31your ability to really process
126. 4:33to hear what they're saying and
127. 4:34concentrate on it focus on it and
128. 4:36process it
129. 4:37right or you know i have lots of
130. 4:39mentoring meetings i'll talk more about
131. 4:41that as
132. 4:42later in the semester but i engage in
133. 4:44lots of mentoring meetings and i'm in
134. 4:46different
135. 4:47a lot of different places to eat or a
136. 4:49coffee shop starbucks or whatever
137. 4:51when i have those meetings and if
138. 4:54there's loud music playing
139. 4:56okay that can interfere for me i'm adhd
140. 4:59if you've ever seen the movie up
141. 5:00right you know doug is like squirrel
142. 5:02squirrel okay that's me
143. 5:04and so i'm adhd but i'm so old that when
144. 5:07my twin brother and i
145. 5:09i have an identical twin brother i'll
146. 5:10say more about that later probably
147. 5:12my identical twin brother and i we we
148. 5:14had adhd
149. 5:15but back then they didn't have a label
150. 5:17for it they just called us bad kids
151. 5:18because we were in trouble
152. 5:20all the time because we couldn't
153. 5:22concentrate right
154. 5:23you know i have the attention span and
155. 5:25the memory of a gnat so it's just
156. 5:27that's that's not helpful so um
157. 5:30so you know i when there's extraneous
158. 5:32external noise i'm like what
159. 5:34what what and it can be hard to
160. 5:36concentrate right so
161. 5:37when i have meetings for example in b
162. 5:39dubs like mentoring meetings
163. 5:41that tends not to go that well in terms
164. 5:43of my attention
165. 5:44right because you know there are how
166. 5:47many big screen tvs with sports
167. 5:49and so i'm like ah etc right the loud
168. 5:53the people talking loud music there are
169. 5:55a lot of things happening
170. 5:56in that place that could be distractions
171. 5:58external noise
172. 5:59right or you're talking with someone and
173. 6:02your phone is buzzing because you're
174. 6:03getting texts or you're getting alerts
175. 6:04or notifications or whatever
176. 6:06that's an external distraction as well
177. 6:08an external
178. 6:09type of noise right second we have
179. 6:12physiological noise
180. 6:14right primarily biological factors
181. 6:16internal physical factors
182. 6:18that could interfere with accurate uh
183. 6:21message reception and processing right
184. 6:23if you're
185. 6:24interacting with someone but you're
186. 6:26feeling sick
187. 6:27you're tired you're dealing with fatigue
188. 6:29or hearing loss if you have hearing loss
189. 6:32i have a thing called tinnitus again see
190. 6:35footnotes on
191. 6:36old age and what happens to you but i
192. 6:38have tinnitus so
193. 6:39it's i have this high-pitched white
194. 6:41noise in my head all the time my twin
195. 6:43brother has the same thing
196. 6:44i remember year several years ago we had
197. 6:46this conversation where my twin eric was
198. 6:48like
199. 6:48hey dude are you hearing this white
200. 6:51noise in your head all the time makes it
201. 6:52hard to hear and i'm like what what did
202. 6:54you say
203. 6:54i can't hear you dude i got this white
204. 6:56noise and he's like what i'm like what
205. 6:58what that didn't exactly happen that way
206. 7:00but you get the point it's some kind of
207. 7:02genetic thing we both have it
208. 7:04right so that can interfere with my
209. 7:06ability to hear what people are saying
210. 7:08and process their messages
211. 7:10right a physiological thing or you're
212. 7:12sitting there with a splitting headache
213. 7:13while someone's talking to you or you
214. 7:15really need to go to the bathroom
215. 7:17some of you are like yeah like right now
216. 7:19old man right so all of those things are
217. 7:21examples of physiological noise
218. 7:23okay third we have psychological noise
219. 7:26and this
220. 7:27is also referring to internal dynamics
221. 7:29but these are the mental primarily
222. 7:31mental
223. 7:32and emotional forces within that
224. 7:35interfere with our ability to understand
225. 7:37a message correctly
226. 7:38right if you're having an interaction
227. 7:39with somebody and your interaction
228. 7:41partner is
229. 7:42sitting there standing there while
230. 7:43you're talking feeling
231. 7:45worried afraid insecure defensive
232. 7:49upset depressed bored
233. 7:52i mean we can think of so many things
234. 7:54irritated offended
235. 7:56lustful right they're distracted by that
236. 7:58right any of those things
237. 8:00may make it more difficult for them to
238. 8:03process the messages
239. 8:04that you're exchanging right so lots of
240. 8:08things can distract
241. 8:09from the messages that we're trying to
242. 8:11exchange with each other
243. 8:13right so now let's go back
244. 8:17right and i'm just going to quickly
245. 8:19review
246. 8:20i'm going to go back to that initial
247. 8:22definition working definition and we'll
248. 8:24be done
249. 8:24with this one right so again summing up
250. 8:28again
251. 8:28remember i talked about why are you here
252. 8:31i told you there are different kinds of
253. 8:32thinking
254. 8:33so what i've tried to do is give you
255. 8:35synthetic thinking by giving you the
256. 8:37recipe
257. 8:38right and then analytical thinking is
258. 8:40we're breaking down each of the
259. 8:42ingredients into their
260. 8:43component parts and trying to understand
261. 8:45them better that's two kinds of thinking
262. 8:47like i talked about that you really need
263. 8:48to develop
264. 8:49as a student here at uc if you're going
265. 8:51to get your money's worth or somebody's
266. 8:53money whomever is paying
267. 8:54right so here's again the big picture
268. 8:56definition of interpersonal
269. 8:58communication
270. 8:59interpersonal communication as we said
271. 9:01is a continuous
272. 9:03transactional process right simultaneous
273. 9:06mutual influence
274. 9:07involving participants who occupy
275. 9:09different but overlapping environments
276. 9:12the more environments that overlap the
277. 9:14more likely they are to
278. 9:15reach similar meanings with each other
279. 9:18right and they follow sets of rules
280. 9:21derived from those environments
281. 9:23right to create meaning
282. 9:26and relationships those are the key
283. 9:29building blocks social constructions of
284. 9:31interpersonal communication
285. 9:33and we do that through the exchange of
286. 9:35messages
287. 9:36verbal and non-verbal so we exchange
288. 9:38back and forth
289. 9:39right which are affected by varying
290. 9:42types of noise
291. 9:43external physiological and psychological
292. 9:46noise
293. 9:47right that gives you a working
294. 9:49definition it doesn't
295. 9:50say everything there is to say about
296. 9:52interpersonal communication but it says
297. 9:54a bunch of key
298. 9:55things about it all right friends you've
299. 9:57survived this lecture
300. 9:59on interpersonal communication defined
301. 10:03all right next time we're going to talk
302. 10:05about
303. 10:06principles of interpersonal
304. 10:08communication so
305. 10:10starting the definition now we're going
306. 10:11to talk about some key principles that
307. 10:13play out
308. 10:14in our attempts to enact interpersonal
309. 10:16interactions with each other
310. 10:18you guys are great stay out of jail see
311. 10:20ya or as i say if we were live i would
312. 10:22say this every class
313. 10:23i love you all get out