ESG Challenge: Scott Beckerman, Comerica Interview — Transcript
Full transcript
- 0:03hi Scott thanks so much for taking the
- 0:05time to talk with me today uh could you
- 0:07please introduce yourself in your role
- 0:09at Comer and any any other introductory
- 0:12words you'd like to start us off with
- 0:15sure thank you for the opportunity first
- 0:17of all um I'm Scott Beckerman I am the
- 0:20director of corporate sustainability
- 0:22here at cerica bank um CER for those of
- 0:26you who may not be familiar we a larger
- 0:29Regional Bank here in the US uh with key
- 0:32operations in Texas California Michigan
- 0:36Florida and Arizona as well as a number
- 0:38of other states in the in the Southeast
- 0:41and and Mountain West so sort of an
- 0:43interesting footprint um but again in
- 0:46that that Regional Bank space uh here in
- 0:49the United States um as we get started I
- 0:52just want to share you know I've been at
- 0:54ker here for uh 22 years been in the
- 0:57role of sustainability director for
- 0:59nearly a Dozen Years years and have led
- 1:01a bank uh sustainability professional
- 1:04round table for about a decade so the
- 1:07thoughts I'm sharing today are based on
- 1:09that experience but I do want to
- 1:10acknowledge that the responses I provide
- 1:12are my own and it may not be completely
- 1:14reflective of comic overall as an entity
- 1:17but hopefully I can share some
- 1:18insightful observations based on that
- 1:21experience and my time in the
- 1:23industry thank you Scott I'm sure I'm
- 1:26sure you have a lot to say so let's
- 1:28start with what are the climate risks
- 1:30that CER is facing right now sure um
- 1:34climate risks are really kind of a
- 1:36multifaceted issue for us and and we
- 1:38also recognize that they're constantly
- 1:40evolving and and changing but generally
- 1:43we break them into the traditional
- 1:45categories of physical and transition
- 1:47risks you know physical those we
- 1:49typically think about around the effects
- 1:51of SE severe weather um know storms wild
- 1:54fires Etc um transition risks are those
- 1:57that might be triggered by regulation or
- 2:00in consumer preferences and all of those
- 2:02sorts of of risks or issues that we may
- 2:04face so when we think about those two
- 2:07kinds of risks we also have to think
- 2:09about um how they could impact us one
- 2:13one way is you know direct impact on our
- 2:15op operations say you know storm event
- 2:20um forcing us to to have to close our
- 2:23locations as a hurricane rolls through
- 2:25or a new regulation you know prompting
- 2:28us to have to take certain actions um
- 2:32but the other and probably more
- 2:34significant uh impact for banks is to
- 2:37think about how all of these risks
- 2:39impact our customers and then in turn
- 2:42how how might those customer impacts
- 2:44then affect us and that is certainly the
- 2:47more um difficult question to assess uh
- 2:51and one that the industry is is really
- 2:54you know struggling with and and
- 2:56diligently working on um many banks have
- 3:00have hundreds of thousands uh or even
- 3:03with the larger Banks millions of
- 3:05customers and understanding you know all
- 3:08of those different impacts depending on
- 3:10what type of customer are we have and
- 3:12and what their needs are um that's a
- 3:16it's a tall order um but I think it it
- 3:18speaks to the significance of the
- 3:21banking industry and the financial
- 3:22services industry more broadly um and
- 3:26and how we engage with our customers on
- 3:28on issues like climate
- 3:32out of
- 3:33curiosity we know the the southeast has
- 3:36been pummeled by a couple of nasty
- 3:38storms in the last couple of weeks even
- 3:41uh do you have any examples of how your
- 3:43customers have been affected or how ker
- 3:45operations have been affected yeah
- 3:48largely um we've been very fortunate and
- 3:51in our operations have not been um
- 3:54impacted other than you know short-term
- 3:56closures as as storms roll through um
- 4:00Banks being highly regulated even U you
- 4:02know the ability to close a bank branch
- 4:04for a day is is controlled by our our
- 4:07banking Regulators um so uh that's a a
- 4:11very regulated thing certainly our our
- 4:14customers um all customers in in those
- 4:17locations are impacted um their ability
- 4:21to prepare uh to understand the need to
- 4:24prepare for for severe weather events um
- 4:28you know I think it highlights
- 4:30what we saw the difference between the
- 4:31the storms and the impacts in places
- 4:33like North Carolina where they were not
- 4:36as
- 4:38um expecting of the impacts um whereas
- 4:42in in Florida I think they're a little
- 4:43bit more accustom and they're developing
- 4:45resilience strategies and um you know I
- 4:48think with with to some extent there was
- 4:50remarkable accuracy in some of the Storm
- 4:52Prediction um so we're starting to see
- 4:55how those things impact uh customers
- 4:58whether they be tradition retail
- 5:01customers you know homeowners and the
- 5:03like or or businesses which is a really
- 5:06important part of ofer's um business mix
- 5:10as well so um certainly lots of impacts
- 5:13but the the ability for um particularly
- 5:17businesses to take a resilient approach
- 5:20uh I think we have seen the importance
- 5:22of that with these with these most
- 5:24recent
- 5:25storms great thank you so what is CER
- 5:29syst stainability strategy and how does
- 5:31it account for these different
- 5:33dimensions of climate risk yeah it's a
- 5:36it's a great question so we have a
- 5:38longstanding and and very broad uh we
- 5:41call it our environmental policy
- 5:42statement uh which covers environmental
- 5:45sustainability issues and that includes
- 5:48of course climate change U but also
- 5:50resource conservation um along with
- 5:53transparency and accountability and
- 5:55touch on those a little bit more but um
- 5:58that's those are the elements of our of
- 5:59our policy statement but specifically on
- 6:02on climate change we we have a
- 6:04three-point strategy which is really
- 6:06number one supporting our customers so
- 6:09we're committed to working with all of
- 6:11our customers to meet their evolving
- 6:14needs in a greening economy whatever
- 6:15those needs might be um we want to be
- 6:18there to to support their their
- 6:20financial needs um you know if they need
- 6:23to make new Investments if they need to
- 6:26uh update their their existing business
- 6:29or or structures you know we want to be
- 6:31there to help facilitate that our second
- 6:34point is around integrating climate and
- 6:37and that's really about working to
- 6:39integrate climate matters into our
- 6:41strategy overall business strategy um
- 6:44into our lines of business and our
- 6:46products and services that we offer and
- 6:48our overall approach to risk management
- 6:50and and taking something like climate
- 6:53and embedding it across an
- 6:55organization um you know maybe it sounds
- 6:57simple but tactically there's a lot to
- 7:00that um to make sure that that first of
- 7:03all we understand what the different um
- 7:06elements or risks or opportunities might
- 7:08be and then find ways to to effectively
- 7:12um seize on the opportunities and and um
- 7:16mitigate the risk that we may have and
- 7:19then lastly and this is probably the
- 7:21we'll call it the simple one uh
- 7:23relatively speaking but not simple uh
- 7:26which is reducing our own emissions
- 7:27footprint so we operate uh over 400
- 7:31buildings um which you know have have
- 7:34their own set of operational greenhouse
- 7:36gas emissions and we've been on a
- 7:39long-term uh strategy to try to drive
- 7:41those down and um be smarter about how
- 7:44we operate our our facilities and and
- 7:47rationalizing our footprint um to reduce
- 7:51our own greenhouse gas emissions and I
- 7:53think you know by doing that and by
- 7:55having a history of doing that we can
- 7:57then be better understanding of
- 7:59customers as they work to do the same
- 8:01sort of thing um but tying the strategy
- 8:05back to the risks you know really by
- 8:07supporting our customers needs we should
- 8:09be help them we should be able to help
- 8:11them reduce their own risks and that in
- 8:14turn reduces our risk so really by
- 8:17embedding climate matters into our
- 8:19overall business approach it is a really
- 8:22effective risk management
- 8:24tool um and then lastly you know by
- 8:27continuing to reduce our own emiss where
- 8:30at least incrementally even if it's only
- 8:32a tiny little bit um you know trying to
- 8:35make a positive contribution on on
- 8:37overall greenhouse gas
- 8:40reductions so thinking about the the
- 8:43scope of your customers emissions um the
- 8:48the range of your sustainability
- 8:51strategy what are barriers to full
- 8:55implementation and to accelerating a
- 8:58transition towards a lower e lower
- 9:01carbon economy um and what changes at
- 9:06the level at the broader policy level
- 9:09industry level economy level would you
- 9:12like to see or do you think would be
- 9:14necessary to to further that
- 9:17acceleration yeah so when it comes to
- 9:20you know strategy and and barriers and
- 9:22things like that you know to some extent
- 9:24all strategies are are a bit
- 9:26aspirational right um and a good
- 9:29business has to be mindful of the world
- 9:32around it and the business environment
- 9:34as it constantly changes um
- 9:37unfortunately environmental issues and
- 9:39climate matters in particular have been
- 9:42caught up in the storm of politics here
- 9:44in the US
- 9:46um for the most part I think all sides
- 9:49will agree that we have challenges
- 9:51related to the environment and with
- 9:53climate change I I think the the level
- 9:55of you know agreement on that is is
- 9:57pretty high
- 9:59but where the differences emerge and and
- 10:01where it becomes problematic is the
- 10:04debates over the extent of the problem
- 10:06and then more importantly what needs to
- 10:08be done about the problems and in other
- 10:10words the menu of potential Solutions
- 10:12right that's where we see the Deep
- 10:14Division and those divisions can
- 10:17certainly make broad corporate progress
- 10:20on an issue like climate definitely more
- 10:23difficult um publicly owned companies
- 10:27like ours uh tend to create Brave
- 10:29stability when it comes to policy um if
- 10:33a business knows the objective that we
- 10:36have to meet we can design strategies
- 10:38and initiatives to meet those
- 10:40expectations but when those are
- 10:42uncertain or constantly changing or very
- 10:45from location to location things get
- 10:48complicated and when you ratchet up the
- 10:51complexity it adds cost it slows things
- 10:55down and with climate change we don't
- 10:57have a lot of extra time um to slow
- 11:00things down so that's a particular
- 11:03concern
- 11:04um then you throw on top of it in the US
- 11:07issues like shareholder Primacy which
- 11:10further complicates matters like climate
- 11:12change and calls into question the issue
- 11:14of balance you know are we meeting
- 11:16financial performance expectations and
- 11:19stakeholder expectations on
- 11:21climate what if we do if those aren't
- 11:24aligned and and how far can we go in One
- 11:27Direction or the other before running
- 11:28into problems
- 11:30so I think part of the reason we find
- 11:32ourselves in the place we are today on
- 11:33climate policy is a failure to get
- 11:37things done at the national level over
- 11:39probably decades right that has pushed
- 11:42policy development to The Regulators at
- 11:46the national level so an example of that
- 11:48being the sec's climate disclosure Rule
- 11:50and the the limbo that it is currently
- 11:53in um but it's also pushed regulation
- 11:56and policy advancement to the state
- 11:58level where it can be easier to get
- 12:00things done um again easier but not
- 12:02necessarily easy um the result of that
- 12:06though is that you get this Patchwork
- 12:08Approach at the state and even local
- 12:10levels of government um in some
- 12:12locations we're being encouraged to do
- 12:14something climate positive in other
- 12:16locations were forbidden from doing that
- 12:19same thing um so that lack of a
- 12:22consistent stable National approach to
- 12:25climate change is a challenge for
- 12:27business um it's challenge for our
- 12:29industry and and for many others um as
- 12:33we try to make the progress that we need
- 12:35to um but having to be mindful and and
- 12:39slow down and um you know take different
- 12:43approaches in different places um to
- 12:45make sure that we're meeting all of our
- 12:47you know compliance
- 12:49obligations uh while still um meeting
- 12:52all the needs of our
- 12:54stakeholders and we'll come back to some
- 12:57of the specifics of that patchwork in a
- 12:59little bit um but this conversation is
- 13:02happening in the context of the ESG
- 13:05dilemma design Challenge and you can't
- 13:07talk about ESG without talking about
- 13:09data um Cera has signed on to the
- 13:12partnership for carbon accounting
- 13:14financials and recently published a
- 13:16first disclosures report showing all
- 13:18deployed loans and their Associated
- 13:21emissions so tying this a little bit
- 13:23into the the uh sustainability strategy
- 13:26and how you're helping your customers so
- 13:29what is the role of reporting in moving
- 13:32the needle on climate impacts and
- 13:35perhaps what is comerica's uh motivation
- 13:39for joining the the partnership for
- 13:42accounting carbon accounting financials
- 13:44yeah yeah peaf it's a mouthful um we we
- 13:47call it peaf so um it's TR but it's true
- 13:52what gets measured gets managed and by
- 13:55being able to measure things like our
- 13:57finance emissions using the p
- 14:00methodology um we start to get the
- 14:02information we need and and our
- 14:04stakeholders are seeking to better
- 14:07understand where our impacts are um so
- 14:10that data is really important and and
- 14:12we're a big um believer in in the fact
- 14:15that disclosure drives progress or
- 14:19action so um but once we have that data
- 14:22then you know we can decide okay do we
- 14:25need to or do we want to adjust our
- 14:27strategy what is data telling us um one
- 14:31of the struggles right now frankly is
- 14:33that um we're in the very early days of
- 14:36financed emissions
- 14:38calculations and the Precision around
- 14:41those calculations as we share in our
- 14:43reporting we fully acknowledge that it
- 14:46is very limited at this point um they're
- 14:49relying on very high level estimates
- 14:53um and there are significant limitations
- 14:56in the the approaches and the data
- 14:58available to to us today but I do expect
- 15:01that that is going to improve um perhaps
- 15:03very rapidly so that we do get to a
- 15:06point of more comparable precise
- 15:09actionable data uh in in the future um
- 15:13and I think that's going to going to
- 15:15come you know fairly quickly as things
- 15:18like the California climate disclosure
- 15:20laws require you know scope three
- 15:22disclosures of of things like financed
- 15:24emissions and so I think you know we're
- 15:27going to be forced into to um we
- 15:30collectively as a as as the business
- 15:32Community into providing better
- 15:34disclosures there um and continuing as
- 15:38peaf has done to establish consistent
- 15:41Frameworks so that companies are are
- 15:44developing data in using the same
- 15:46framework using the same way it's
- 15:49transparent um one of the things I
- 15:51really like about paaf is their um data
- 15:54quality scores that that go with your
- 15:57disclosure so that you can tell
- 15:59you know how granular are we getting
- 16:01with this data is this actual Direct
- 16:04Customer data that's been third party
- 16:06verified great that's one thing is it
- 16:09relying on very highlevel um industry
- 16:12based emissions factors um that's a
- 16:15different thing and a different level of
- 16:17of um of precision so being able to
- 16:21understand the the inherent data quality
- 16:23in disclosures I think is is important
- 16:26um but we joined pcaf fairly early
- 16:29um one of the things one of the reasons
- 16:32it's it's aligned with our commitment to
- 16:35uh transparency and
- 16:36accountability um another is that we
- 16:39knew this was going to take some time
- 16:41it's it's
- 16:42complicated um it's difficult to align
- 16:46um systems within large institutions to
- 16:48to get the information you need in a in
- 16:51a new sort of way and use it in a new
- 16:53sort of way um so we we knew that that
- 16:56would take some time um and we wanted to
- 16:59be able to be a part of the um
- 17:01development of of the standards and the
- 17:04application of the of the the PF
- 17:06methodologies so all of those things
- 17:09drove us to be a fairly early adopter
- 17:12there um but again by it it it does tie
- 17:14back to our focus on on transparency and
- 17:18and
- 17:18accountability uh on climate and and
- 17:21really all environmental
- 17:23matters great let's pivot now to
- 17:26thinking about stakeholders um who are
- 17:30your stakeholders that are most engaged
- 17:32on coer sustainability strategy yeah so
- 17:36stakeholders it's a really interesting
- 17:38discussion I wouldn't say that one group
- 17:40is particularly more or less engaged
- 17:42overall than any other um but they're
- 17:45all engaged in different ways um in part
- 17:48because all of our different
- 17:50stakeholders have different wants they
- 17:52have different needs and
- 17:53objectives um you might have a customer
- 17:57who wants to ensure that we have the
- 17:58right right products and services to
- 18:00help them meet their transition Finance
- 18:03needs um you have employees and
- 18:05employees want to work in a green
- 18:07building um investors want transparency
- 18:11and and clear understanding of metrics
- 18:13and strategies and so forth
- 18:16um all of those things are important um
- 18:20sometimes they're aligned sometimes
- 18:22they're they're not aligned or or just
- 18:24focused on on different um different
- 18:27needs or different parts of ESG broadly
- 18:30or or climate a little bit more
- 18:33specifically um if if people are really
- 18:35interested in digging in on on our
- 18:37stakeholder engagement process for ESG
- 18:40matters we we spend some time talking
- 18:42about that in our corporate
- 18:43responsibility report so plug for
- 18:46comerica.com
- 18:48sustainability and uh you can pull up
- 18:50our our uh most recent corporate
- 18:53responsibility report and we kind of
- 18:54dive in on on how we do stakeholder
- 18:56engagement and um you know the results
- 19:00of of some of those engagements more
- 19:02broadly on on all the different esj
- 19:04topics that were that were
- 19:07managing we'll make sure to put a link
- 19:09to the sustainability reports in The
- 19:11annotation for this interview so
- 19:13students can access that easily but
- 19:15let's let's dig in because you mentioned
- 19:18that the stakeholder groups have
- 19:21different ways of engaging so i' I'd
- 19:24like to go perhaps kind of made Group by
- 19:27group and hear your your take on what
- 19:31are their expectations how they
- 19:33communicate those expectations to coer
- 19:36and who they interact with um so perhaps
- 19:40starting with your customers what are
- 19:43their expectations what divergences do
- 19:45you see and how do they engage with
- 19:48Comer yeah and and customers are are
- 19:51probably you probably pick the trickiest
- 19:53one to to start with
- 19:56um Comer's customer
- 19:59base is very very diverse um both
- 20:03geographically um and and in particular
- 20:06the the type of customer a traditional
- 20:08retail banking customer youur I um that
- 20:12they go into your local bank branch or
- 20:15or you know more often actually use the
- 20:17ATM or the web banking or your your
- 20:19phone app uh to to meet all your banking
- 20:22needs um that's one set of of uh
- 20:26needs um very different than say a um a
- 20:32large business or even in in that large
- 20:35business is going to be very different
- 20:37than a small business and depending on
- 20:39what industry they're working in um that
- 20:43that you know changes things
- 20:45entirely when it comes to working with
- 20:48our our business customers which has
- 20:50been a big Focus um which is a big focus
- 20:54of of coer just overall as our our role
- 20:57as um supporting uh
- 21:01business it's my experience has been you
- 21:05know our our business people want to be
- 21:06free to focus on their business right
- 21:09and and sometimes um things that
- 21:13distract them from doing that um are are
- 21:17disruptive and and can be pushed to the
- 21:19side so you know to the extent that we
- 21:22can be there to help simplify what they
- 21:26need to do to be more climate ready to
- 21:29support you know transition needs um I
- 21:33think that's that's our role we're not
- 21:35there to tell them what to do um we're
- 21:38there to to help um meet their needs
- 21:42when they identify them and I think
- 21:44that's a that's an important distinction
- 21:47and one that frequently gets lost um or
- 21:51gets Mis I'll say mismanaged in the
- 21:53banking industry you see a lot of um
- 21:56pressure on banks to drive the green
- 21:59finance and and transition Finance um
- 22:03but at the same time we may really want
- 22:06to do that but we can't Finance projects
- 22:08or companies that don't exist and I
- 22:11think that gets lost you know the the
- 22:13banks are the facilitators of Finance
- 22:16we're not there you know picking winners
- 22:18and losers um we're there to to finance
- 22:21viable
- 22:23companies um and the challenge with a
- 22:26lot of the climate related um businesses
- 22:29is many of them tend to still be very
- 22:31early
- 22:32stage um which don't traditionally fall
- 22:35into the banking industry uh for sources
- 22:38of capital um and you know if we go out
- 22:42and said we wanted to finance a whole
- 22:43bunch of startups directly um I think
- 22:46our bank Regulators would come back to
- 22:48us and say are you guys okay um because
- 22:52that's not that's not the traditional
- 22:54role of banking here in the US so again
- 22:57managing those those expect ations um
- 23:00you know directly with our customers
- 23:02with um other stakeholders that really
- 23:05are wanting to see Banks Drive the um
- 23:08Drive the transition um you we have to
- 23:11keep those those sorts of things in mind
- 23:15um so I think that's you know in our
- 23:19customers you know our colleagues that
- 23:21engage directly with our customers that
- 23:23can be you know the the person um in
- 23:26that local bank branch or it can be a
- 23:29relationship manager that has managed
- 23:32one of our U Middle Market companies
- 23:34through you know multiple generations of
- 23:37of
- 23:38ownership um and have those really
- 23:40long-term relationships and deep
- 23:43understandings of the customer and their
- 23:45business so depending on those different
- 23:47um engagement points um you know we have
- 23:50to have different strategies that that
- 23:52can help with that um and so lots of
- 23:55people are involved it stresses the
- 23:57importancy for
- 23:59consistency in our messaging and and
- 24:01ensuring that we're sharing information
- 24:04uh with our teams um so that they can in
- 24:07turn share those with
- 24:09customers um so that might be the the
- 24:12customer side um then certainly you know
- 24:16other engagement points or teams within
- 24:20coera certainly our investor relations
- 24:22team has a big responsibility here um in
- 24:26understanding what our investment or our
- 24:28inv interests are um but it can come
- 24:32through our government Affairs office
- 24:34our external Affairs or Community
- 24:35oriented areas um our purchasing team
- 24:39with the supply chain um corporate
- 24:41Communications with media Outlets Human
- 24:44Resources with colleagues so on and on
- 24:46and on you know really um the comment um
- 24:50that I've heard repeated over and over
- 24:51is you know every job is a climate job
- 24:54yeah I mean it it really is kind of true
- 24:56even at a bank you know every
- 24:59um has a role to play here um on climate
- 25:03issues and and depending on that role it
- 25:06could be very different um but but it is
- 25:09it is across the entire
- 25:12organization um but just maybe one other
- 25:15note on on stakeholder groups is that um
- 25:20even within a stakeholder category like
- 25:22investors a certain investor May really
- 25:24want to lean in on climate and may
- 25:26really want to know what you're doing
- 25:28what plans are you know do you have a
- 25:30net zero commitment what is you know
- 25:32really digging deep on things like
- 25:34Finance submissions um others may want
- 25:38to know that you're just you're moving
- 25:39in line with your peers you're not doing
- 25:42anything outside of that you're not
- 25:44you're not falling behind but you're
- 25:46just you know you're not you're not
- 25:48falling out of the pack I will say and
- 25:51that it's some of their investor
- 25:52interest um so understanding how
- 25:54different investors have different
- 25:56priorities um same thing is really true
- 25:59with the communities in which we operate
- 26:01in some communities they're really
- 26:03interested in making sure everybody has
- 26:06access to banking
- 26:07services um others might be on the front
- 26:10lines of the physical impacts of climate
- 26:12change um some will be both right so as
- 26:16a bank we need to be prepared to address
- 26:18and and balance all of those issues um
- 26:21as we as we work in our in our
- 26:24communities and with our different
- 26:26stakeholders perhaps two more group
- 26:28groups to highlight um you talked about
- 26:30the different how your different
- 26:32employee groups are interfacing with
- 26:35other stakeholders but what about the
- 26:37employees themselves what are their
- 26:39expectations on climate and then perhaps
- 26:42as well The Regulators what are the uh
- 26:45how do you engage Regulators effectively
- 26:47on climate issues and what um what are
- 26:50their
- 26:51expectations yeah so um employees uh on
- 26:55any issue are you're going to have um
- 26:57Divergence
- 26:58expectations um but but generally uh
- 27:02speaking our our colleagues are really
- 27:05engaged on on climate um we have green
- 27:10teams um that operate on a regional
- 27:12basis which are looking to um Drive
- 27:16understanding um so they do a lot of
- 27:18educational events they'll also do
- 27:20community service events and and really
- 27:23you know find ways to to act out their
- 27:28uh um their priorities in in the
- 27:30communities that they're they're living
- 27:32and and serving um so which is wonderful
- 27:35uh wonderful to see and and be a part of
- 27:39um we do a lot of um Employee Engagement
- 27:44around um different topics we have our
- 27:47own
- 27:48in-house um sustainability awareness
- 27:51program that we've developed to really
- 27:53take people from learning about
- 27:56sustainability to to doing
- 27:58sustainability and it's focused on their
- 28:00personal lives but we also know that you
- 28:03know if you if you commit to
- 28:05sustainability actions in your personal
- 28:07life you're going to bring those to work
- 28:09um and you're going to find ways to
- 28:11deploy that in your role again whatever
- 28:13it may be everyone has a has a role to
- 28:16play there so um so that's been a really
- 28:19uh really fun fun thing for us to be
- 28:21able to develop over the years and and
- 28:23engage we have about a thousand of our
- 28:25colleagues participating in our
- 28:27sustainability awareness
- 28:28program um so that's that's one way that
- 28:32we um stay engaged with our customers or
- 28:35excuse me with our colleagues uh because
- 28:38that we know it is important to to very
- 28:40many of
- 28:41them with respect to Regulators that's a
- 28:45a a little trickier one you know we we
- 28:48are obviously 100% committed to
- 28:50Regulatory Compliance and and we do um
- 28:53those sorts of of things that we um are
- 28:56required to do but
- 28:58climate and sustainability is really you
- 29:00know with any environmental matter is is
- 29:03beyond compliance right that's um we
- 29:06need to be thinking about how do we how
- 29:08do we leverage the compliance
- 29:11requirements that we have and use those
- 29:13to drive sustainable business value
- 29:16so Regulators again as I mentioned um it
- 29:20can vary place to place state to state
- 29:24um we are of a size where we are not yet
- 29:27regular ated by a um Federal Banking
- 29:32agency specifically on climate um but
- 29:35that doesn't mean that they aren't
- 29:37interested and that we don't need to be
- 29:39minding uh what we're doing and how
- 29:41we're doing it understanding our risks
- 29:43and opportunities so um we can't get too
- 29:48deep into how we do that um because of
- 29:50the the confidential nature of of
- 29:53banking regulatory oversight but um
- 29:57suffice it to I think it's a it's an
- 29:59issue that's just going to continue to
- 30:00grow in importance uh grow in prominence
- 30:04you can certainly look to uh what a lot
- 30:07of the larger banks are doing and have
- 30:09have done um for example the the climate
- 30:12stress testing that was done about a
- 30:14year ago and amongst the six largest US
- 30:17Banks and and the reporting that started
- 30:19to come out on that uh over the summer
- 30:22so there's a there's a lot going on in
- 30:24the space and and I don't think that
- 30:26that's going to uh dimin as time goes
- 30:29on that's a perfect lead in to a point
- 30:33that came up earlier which is how you
- 30:35manage diverging expectation in the
- 30:38states where you operate so we know the
- 30:42te California Texas Florida Arizona have
- 30:46very different expectations about what
- 30:48services a bank should provide how does
- 30:51coer currently navigate these Divergent
- 30:55expectations and how do you see any
- 30:58Common Ground among these opposing
- 31:02interests I you know I think the the one
- 31:04thing that I would say the perhaps the
- 31:07only common ground is the constant state
- 31:09of change right whether it's um in a
- 31:12place like California that is advancing
- 31:14more Progressive climate approaches or a
- 31:17state like Texas which is looking to um
- 31:21you know protect some of the the
- 31:23Homegrown Texas economy um and and
- 31:26things like the oil and gas gas uh
- 31:28Industries which have been very
- 31:30important to the the state and its
- 31:32economic activity over the over the
- 31:34decades so for different reasons they
- 31:36have different priorities and and like
- 31:39you said we need to be able to navigate
- 31:41those um I don't believe to date that
- 31:44we've had to make any tough choices on
- 31:47say exiting a line of business or a
- 31:49geographic Market um because of those uh
- 31:53because of those state level uh
- 31:55differing state level approaches um we
- 31:58remain grounded by our corporate
- 32:00strategy and our core values and
- 32:02ultimately those guide our responses
- 32:04should a situation like that uh arise
- 32:08but certainly we have seen a number of
- 32:10other uh Banks and financial
- 32:12institutions who have found themselves
- 32:14prohibited from doing business with say
- 32:16a state government um and I believe in
- 32:19in most if not all of those situations
- 32:22the the banks have held to their
- 32:24positions and their values and and exed
- 32:28those markets um you know maybe they
- 32:30didn't have a choice um but you know
- 32:33they they have uh these these banks have
- 32:36held to their their strategies and their
- 32:39values and I think it highlights the
- 32:41fact that companies need to be looking
- 32:44at their own longer term strategy and
- 32:47values and not being blown about by
- 32:49political winds which you know are
- 32:52relatively short term and can change
- 32:55relatively quickly uh and and those
- 32:58companies that find themselves Guided by
- 33:02The Winds of Change at any given point
- 33:04in time are
- 33:05gonna have a really difficult time
- 33:08sustaining long-term value because
- 33:10they're constantly changing their
- 33:12strategies so I think wise companies are
- 33:14thinking long term um they're holding to
- 33:17their strategies and you know in many
- 33:21cases recognizing that sustainability
- 33:25and climate can drive business
- 33:28opportunity um and if you're not paying
- 33:30attention they can certainly Drive um
- 33:32unacceptable levels of of business risk
- 33:35so you know being mindful of that
- 33:38incorporating that into long-term
- 33:40strategies I I think insulates against
- 33:43some of the um variations that we're
- 33:47seeing in in state level um but at the
- 33:50end of the day you still have to comply
- 33:52right with the different state
- 33:53requirements or even local requirements
- 33:55and and you have to have that awareness
- 33:58um and that is that is know that can be
- 34:00taxing on businesses it takes a lot of
- 34:02effort to to stay on top of all of that
- 34:05um and so it it does have it does have
- 34:09impacts on businesses for
- 34:11sure how does cerica engage on climate
- 34:16policy and do you have any best
- 34:18practices that you'd like to highlight
- 34:21sure um you know we engage on climate
- 34:24policy in really a number of different
- 34:26ways um first is probably being active
- 34:30with our banking related trade
- 34:33associations um these organizations are
- 34:35increasingly setting up groups dedicated
- 34:38to ESG issues like climate and really
- 34:41providing Focus input on policy and
- 34:44Regulatory measures um and that can
- 34:47provide a meaningful and trusted voice
- 34:49in the policy space for legislators and
- 34:52Regulators I think the banking trade
- 34:54Industries historically have been very
- 34:57well resp Ed um and and taken a a pretty
- 35:01consistent approach on on a wide range
- 35:03of banking
- 35:05issues um but at the same time trade
- 35:08associations can be tricky they often
- 35:11need to speak for a very diverse group
- 35:13of members um a local community bank
- 35:16with one branch might have a very
- 35:19different um set of needs and and
- 35:22priorities than a than a global bank um
- 35:25that's operating in in many many
- 35:28countries across the world so you're
- 35:30never going to have 100%
- 35:32alignment uh with your trade Association
- 35:35on policy um but it is really important
- 35:38to be engaged so that they can
- 35:41understand how different uh
- 35:43organizations within their coverage have
- 35:46differing needs um and I do think ESG
- 35:50issues and and climate in particular
- 35:53it's a it's a new set of issues um
- 35:57that you know typically trade
- 36:00associations are are pretty firm on you
- 36:04know regulation is adds complexity adds
- 36:07cost so regulation is bad that's a gross
- 36:10of oversimplification but that's
- 36:12historically perhaps been the approach
- 36:16um but with issues like climate and ESG
- 36:20I think we're having to start to think
- 36:22about things differently um because
- 36:24companies have strategies that have Comm
- 36:27committed to sustainability goals to
- 36:30diversity goals all sorts of things um
- 36:33which are really important to the the
- 36:35core values of those
- 36:37organizations so you know having the
- 36:39trade associations come out and and be
- 36:41able to reflect both traditional
- 36:44business needs and and new ESG
- 36:47priorities it's a new world for them too
- 36:50uh in many cases so that that can be
- 36:52tricky but it is a it is a way for the
- 36:55industry to speak uh with respected
- 36:58voice um as long as there's a good
- 37:02understanding that you know never 100%
- 37:04alignment you know different people
- 37:06different members may have different
- 37:08priorities so that means we also need to
- 37:10be involved in different areas too and
- 37:13and we find involvement with peer groups
- 37:16and sustainability
- 37:18organizations helping us share industry
- 37:21related opportunities and challenges in
- 37:23the climate space to be really important
- 37:25so we want to be visible we want to be
- 37:27vocal in the space we want to share you
- 37:30know transparently the the opportunities
- 37:33that we see and the challenges that we
- 37:35see um and and be able to share our
- 37:38views not just for policy makers but
- 37:40really with all of our stakeholders to
- 37:42to help them understand the the subtle
- 37:45challenges that that we may face as a
- 37:48company or as a industry um that aren't
- 37:51necessarily top of mind uh to them so
- 37:54being able to share that is is really
- 37:56important for good policy development um
- 38:00and then i' finally I'd say I think are
- 38:03public disclosures maybe are a quiet but
- 38:06really meaningful way to demonstrate our
- 38:09policy or our priorities uh to policy
- 38:12makers it's it is who we are it's our
- 38:15statements of of what we value of the
- 38:17progress that we make of the challenges
- 38:19that we Face of the opportunities that
- 38:22we see um so those public disclosures
- 38:25again back to our commitment to transp
- 38:27and accountability those are really
- 38:29important um in in our
- 38:35um a really reflection of our our values
- 38:38uh that can be useful to policy
- 38:42makers thank you for that overview and
- 38:44and for your thoughtful Reflections are
- 38:47there any final points you would like to
- 38:49add or a message you would like to leave
- 38:50us with yeah I I just I really
- 38:53appreciate again the opportunity to
- 38:55share to share my thoughts with uh with
- 38:58you in this form this is a really
- 39:00important topic uh and I certainly
- 39:02appreciate all the work that will be
- 39:05done um on this project and
- 39:08and working on driving Solutions so that
- 39:12we can all enjoy a more prosperous and
- 39:14sustainable future um so this is this is
- 39:18really important stuff I I appreciate
- 39:20the The Forum uh and again appreciate
- 39:23all the work that goes into this and and
- 39:25uh look forward to seeing some the
- 39:28outcomes thank you Scott thank you
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