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Episode 12: Navigating Parent Intake Interviews in ABA | FREE ABA CEU — Transcript

by Blossoming Together · 11,816 words · 1,590 segments · language en · Watch on YouTube

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  1. 0:00hi everyone welcome back to the
  2. 0:01blossoming together podcast today Kiren
  3. 0:03and I will be speaking on how to conduct
  4. 0:07parent intake questions and some of the
  5. 0:09interview questions that are associated
  6. 0:11with it so do you want to jump to the
  7. 0:12first objective yes our first objective
  8. 0:14today is demonstrate proficiency and
  9. 0:16establishing Rapport and Gathering
  10. 0:18comprehensive client information during
  11. 0:20intake interviews and then the second
  12. 0:22objective is demonstrate proficiency and
  13. 0:24using information gathered during the
  14. 0:26intake interview to develop caregiver
  15. 0:28training goals all right so we were kind
  16. 0:32of talking about when we start doing a
  17. 0:34parent intake we want to look at it or
  18. 0:36think of it as the like the stage that
  19. 0:39you're setting up for the parents right
  20. 0:40yeah like the purpose of it yeah so we
  21. 0:42were saying maybe start thinking of it
  22. 0:44as like a good Netflix series like the
  23. 0:46first episode has to be really good to
  24. 0:48get you hooked on it it's like
  25. 0:49Bridgerton I know I love bridg that
  26. 0:52first episode it gets you all right so
  27. 0:54think about that when you're starting to
  28. 0:56go into it so the first part like it's
  29. 0:58crucial right that take like if they
  30. 1:01come out of that intake process feeling
  31. 1:03uneasy yeah it's not going to be good
  32. 1:05it's not you're you're building your
  33. 1:07Rapport this is where you're really um
  34. 1:09letting the parent know who you are as a
  35. 1:11bcba and who they're going to be working
  36. 1:12with for the next few years
  37. 1:14theoretically with their child so having
  38. 1:16this Rapport and like momentum at the
  39. 1:18start is really important so it's
  40. 1:20important to kind of just set aside
  41. 1:22maybe 15 to 30 minutes to do this parent
  42. 1:24intake interview and then go from there
  43. 1:27I usually do this at the beginning I
  44. 1:28don't know when you do it I at the
  45. 1:30beginning too of the um initial
  46. 1:32assessment so like before I do the
  47. 1:33initial assessment I'll do the like
  48. 1:35parent caregiver interview that's
  49. 1:37perfect so what are some of the benefits
  50. 1:39of the intake interview so we already
  51. 1:41talked about we want to establish
  52. 1:43Rapport establishing Rapport and trust
  53. 1:44with the family from the start is really
  54. 1:47really beneficial and important and we
  55. 1:49also gather crucial information during
  56. 1:52this time so a lot of this information
  57. 1:54will be used um to guide your goals like
  58. 1:56your assessment with the learner is
  59. 1:58going to give you goals for them but
  60. 2:01when you do this like interview you're
  61. 2:03going to get information that you know
  62. 2:04is valuable to the family and where they
  63. 2:06want the goals to go and sometimes I
  64. 2:08feel like I mean if you don't do an
  65. 2:10interview like you're not going to know
  66. 2:12what you're to expect going in assessing
  67. 2:14the client either and like what the
  68. 2:16priorities are going to be and I feel
  69. 2:17like at least in the intake if I find
  70. 2:19out like this client has a hard time
  71. 2:22with like maybe loud noises I know like
  72. 2:24go into a different room that might not
  73. 2:26be as noisy or if they have a hard time
  74. 2:27around peers I might need to do intake
  75. 2:30like the assessment in a different room
  76. 2:32around like maybe just us right now
  77. 2:34you're getting to know the learner from
  78. 2:37the um parent like perspective which is
  79. 2:40really helpful and then you also get to
  80. 2:41know like another really big benefit is
  81. 2:44like you get to know where the family
  82. 2:46wants to go with their therapy what are
  83. 2:48their expectations for ABA therapy what
  84. 2:49are their expectations for their goals
  85. 2:51and then you get to set up expectations
  86. 2:53for them so that they know how to go
  87. 2:55about their therapy as well and their
  88. 2:56end true and I kind of wanted to go back
  89. 3:00you mentioned at the beginning like the
  90. 3:01importance of um establishing a rapport
  91. 3:04and kind of like this is the start of
  92. 3:05their ABA process when they come to us
  93. 3:07for this intake they have already been
  94. 3:10through like a lot of these questions
  95. 3:12they've heard from different people
  96. 3:14already like when they're doing the um
  97. 3:17like their assessment to get like their
  98. 3:19diagnostic evaluation so they've gotten
  99. 3:21a lot of these questions so they're
  100. 3:22coming in and they're hearing the
  101. 3:23questions from you um probably for like
  102. 3:27the third or fourth time and it's
  103. 3:28getting like irritating for them so go
  104. 3:29in really compassionately and even at
  105. 3:31the start be like I know I know you've
  106. 3:33heard it a million times You' heard all
  107. 3:34these questions a million times but as
  108. 3:36your bcba I want to know directly from
  109. 3:38you what your goals are I don't want any
  110. 3:39miscommunication through Reading reports
  111. 3:41and stuff like that I really like that
  112. 3:43that's a good point so when you meet
  113. 3:45with the parents it can be helpful to
  114. 3:47kind of also in this section or during
  115. 3:49the intake interview kind of share what
  116. 3:52the assessment process is going to look
  117. 3:54like for that Learner in that day so
  118. 3:57sometimes they're like okay we don't
  119. 3:58sometimes they don't even know how long
  120. 3:59it may take so okay hey uh my plan is
  121. 4:02I'm going to do this interview with you
  122. 4:04and then I'm going to ask maybe that you
  123. 4:05leave are you comfortable even ask like
  124. 4:07are you comfortable with that cuz
  125. 4:09imagine someone told you like hey I just
  126. 4:11met you I'm going to ask you like two or
  127. 4:12three questions and then you can leave
  128. 4:14I'm going to hang out with your kid I'd
  129. 4:15be like no I'm going to stay with yeah I
  130. 4:17want to stay so you can ask them if
  131. 4:19they're comfortable with that if they're
  132. 4:20not comfortable with that but you can
  133. 4:22also share like uh I would want you to
  134. 4:24leave so I can just see if like how the
  135. 4:26learner responds without you yeah the
  136. 4:28value of like not having the parent
  137. 4:30there yeah and then this is also a good
  138. 4:32time to ask any concerns that they may
  139. 4:34have I've had so many parents like well
  140. 4:36I don't want to leave yet because like
  141. 4:37what if he needs to go to the bathroom
  142. 4:39and I feel like a lot of information
  143. 4:40comes out like why don't they want to
  144. 4:42leave their kiddo like yeah you know
  145. 4:44what's happen they might have like a
  146. 4:45history of you know abuse in their end
  147. 4:47or you know or or the child may have had
  148. 4:49a traumatic experience when leaving
  149. 4:51parents before and that's like a moment
  150. 4:53it comes out in versus if you just meet
  151. 4:55the parents and you wait to do the
  152. 4:57intake interview or you just have them
  153. 4:59fill out a question question I mean
  154. 5:00sometimes the questionnaires like I look
  155. 5:02at them parents don't they're done at
  156. 5:04that point they like nothing it's like
  157. 5:0630 questions they're like all right yes
  158. 5:08no like they're just like skimming
  159. 5:09through it so I feel like a lot comes
  160. 5:11out of that one toone like interaction
  161. 5:13yeah that like personal
  162. 5:15interaction um I want to stop really
  163. 5:17quick for our first code word for our
  164. 5:19cus your code word is going to be
  165. 5:23Rapport um so we kind of wanted to talk
  166. 5:26about the importance of like
  167. 5:28personalizing the approach with the
  168. 5:30intake process so I don't know what you
  169. 5:32kind of if you have any ideas with this
  170. 5:34to start out so usually what I'll do is
  171. 5:37instead of like a formal Q&A I try to
  172. 5:40like have a conversation what I I do
  173. 5:42like have a set of questions that I'm
  174. 5:44going to ask yeah I always have yeah I
  175. 5:46have a set like questions but I don't
  176. 5:48want to go in there and be like what
  177. 5:49like imagine this hey what's your
  178. 5:51favorite color imagine you on a first
  179. 5:53date and like this is like how's going
  180. 5:56hey what's your favorite color they're
  181. 5:59jotting it down jotting it down oh do
  182. 6:01you like pickles no oh okay yeah stuff
  183. 6:04like it's so uncom and you don't know
  184. 6:07like I wouldn't want to open up to
  185. 6:09someone that was asking me questions
  186. 6:10like that either so you want to give
  187. 6:11them the space to have like open-ended
  188. 6:13conversations so the questions you
  189. 6:15provide it they really need to be
  190. 6:17open-ended yeah and you know and
  191. 6:19sometimes I know with some families like
  192. 6:21open-ended is way too much then you can
  193. 6:23always like gear back and you'll know
  194. 6:24like for parent training this is someone
  195. 6:27I might need to do XYZ with yeah like
  196. 6:29might have to modify the way that you
  197. 6:31approach cuz like they might not know
  198. 6:32how to answer even if it's open-ended
  199. 6:34they don't know where to go with the
  200. 6:35conversation or they might not
  201. 6:36understand what you're asking so making
  202. 6:38sure to clarify what are some other okay
  203. 6:40so now we're kind of like jump into like
  204. 6:41how you prep for this interview right
  205. 6:43what are some things you do so number
  206. 6:45one I'm going to go through all of um
  207. 6:47like the prior records and referrals
  208. 6:49like all of the documents so I'm going
  209. 6:51to look at their diagnostic interview
  210. 6:53and then we have like an intake team who
  211. 6:55does like a um like a phone interview so
  212. 6:57I'm going to go through their phone
  213. 6:58interview as well just getting to know
  214. 7:00um the client first and then I want to
  215. 7:03make sure I have a welcoming and non
  216. 7:06nonjudgmental environment for them to
  217. 7:08come into so this might look like at our
  218. 7:10Center we have meeting rooms so I'm
  219. 7:12going to choose the meeting room that's
  220. 7:13more cozy we have meeting room to that
  221. 7:15has a big cozy couch and has more to and
  222. 7:17you can bring some toys in just to make
  223. 7:19the learner comfortable like coming into
  224. 7:21the space as well yeah I want it to look
  225. 7:22like a very comfortable play space I
  226. 7:24don't want it to look like I don't know
  227. 7:26a desk a desk a desk where the parents
  228. 7:28set or the caregivers set on one side
  229. 7:30and we sit on other side yeah like where
  230. 7:31it's very formal like I just wanted to
  231. 7:33be really comfortable for that parent um
  232. 7:35and then also when you're there I feel
  233. 7:37like sometimes the parent or the
  234. 7:38caregiver feels really uncomfortable cuz
  235. 7:40they're like well our CL like the
  236. 7:42learner's there with them usually and
  237. 7:44they're running around so even reminding
  238. 7:45them like that's okay that's why I have
  239. 7:47all these things here for them and let's
  240. 7:49we can chat while he plays feel free to
  241. 7:51play with yeah feel free to play with
  242. 7:52the child we can take turns playing as
  243. 7:54we talk about these things CU that I
  244. 7:55feel like I feel really awkward when I
  245. 7:57go places and I have my daughter I'm
  246. 7:58like well I don't know what to do with
  247. 7:59her I had to take her to therapy the
  248. 8:01other day and she's like running around
  249. 8:03like the room and I'm like corralling
  250. 8:04her so I'm like how do these parents
  251. 8:06feel when we're sitting and trying to
  252. 8:08like almost feels like interrogate them
  253. 8:10while they're trying to like run around
  254. 8:11with the kids so even like offering like
  255. 8:13what you said like offering like why
  256. 8:14don't we take turns I'll start playing
  257. 8:16and you can like tell me how they like
  258. 8:17to play you know stuff of that sort as
  259. 8:19well um another important thing that I
  260. 8:22do to prep is um I like we kind of
  261. 8:25talked about we don't want it to feel
  262. 8:26like an interrogation like we're just
  263. 8:28asking and asking but we do want have an
  264. 8:29outline of making sure we have all the
  265. 8:31information that we want to gather from
  266. 8:33the interview so I have like a document
  267. 8:36that has all the different sections and
  268. 8:37then it has like um different questions
  269. 8:39that I would want to ask or like how to
  270. 8:41ask them um if I like forget on the
  271. 8:43moment I remember the first time I did a
  272. 8:46parent intake like I was like what the
  273. 8:48hell do I act like these parents so I
  274. 8:51was like on Teachers Pay Teachers like
  275. 8:52looking up everyone's like tools and
  276. 8:54people have them there's so many online
  277. 8:57but it's so overwhelming and it's like
  278. 8:59everyone has a different style of the
  279. 9:00way that they want to run theirs so I
  280. 9:02like I got one off like I think it was
  281. 9:04Google and I was like so I took it with
  282. 9:06me I was like wait this isn't getting
  283. 9:07any of information I want remember it
  284. 9:09was like it was so weird I was and I
  285. 9:11that's what I did I used it and I was
  286. 9:12like well and it felt like really formal
  287. 9:15and awkward and I'm pretty sure the
  288. 9:16parent was like what the he and I didn't
  289. 9:18like this um we I don't know if we're
  290. 9:20going to talk about this later on but
  291. 9:22the structure the layout like when they
  292. 9:24had different questions on the form it
  293. 9:26was like talking about behaviors right
  294. 9:27out the gate and I'm like Oh my Gosha I
  295. 9:29need to establish them report before I
  296. 9:31ask about like the most difficult things
  297. 9:32in this parents's life right and then
  298. 9:34they might not even feel comfortable
  299. 9:35telling you yet right you know stuff of
  300. 9:38that sort yeah so create a document for
  301. 9:39yourself or like look up one that is
  302. 9:42going to have all the information that
  303. 9:43you need to gather during this interview
  304. 9:46um and then we kind of talked a little
  305. 9:47bit about like create the warm
  306. 9:49environment but arrange comfortable and
  307. 9:50private setting so when you are doing
  308. 9:52this intake you don't want to do it up
  309. 9:54in like a big Community office you want
  310. 9:56to make sure that the room and space you
  311. 9:57have is private so that they feel
  312. 9:59comfortable sharing if it's like more
  313. 10:00vulnerable the topic especi like what if
  314. 10:02other parents are walking by and you
  315. 10:04decided hey let's just do it in the
  316. 10:05lobby cuz that's the only space I got
  317. 10:07but imagine like this per this family
  318. 10:10has to share all their vulnerabilities
  319. 10:12with you like you know I'm struggling
  320. 10:14with this at home no one wants to admit
  321. 10:16I wouldn't want to admit that it's hard
  322. 10:18and they're yeah like you said they're
  323. 10:19brand new to us so it's already going to
  324. 10:21be difficult for them to be vulnerable
  325. 10:22so if there's like many people listening
  326. 10:24it's not going to happen so we kind of
  327. 10:25touched basee on when we were looking up
  328. 10:28like tools to help us in our our intake
  329. 10:29process we were just finding these like
  330. 10:31really dry questions so we wanted to
  331. 10:34help everyone and kind of how you can
  332. 10:36ask it in a more conversational way we
  333. 10:38want to provide you some questions to
  334. 10:40put on your little intake form that
  335. 10:41you're going to create for yourself and
  336. 10:42just remember like don't go word for
  337. 10:45word on this you know you'll find the
  338. 10:47questions that are most helpful to you
  339. 10:50start creating like a document with all
  340. 10:52the good questions and use that going
  341. 10:53forward or even just like open-ended
  342. 10:55bullets and then you like you know how
  343. 10:57you speak and can present the questions
  344. 10:58and speaking tone don't mimic it just
  345. 11:01the same way that we would say it all
  346. 11:02right let's go for it so I'm going to
  347. 11:04start with some questions maybe related
  348. 11:05to like the developmental history of the
  349. 11:07child so what you could say is let's
  350. 11:10start about let's start by talking about
  351. 11:12your child's developmental Milestones
  352. 11:15could you share some of the Milestones
  353. 11:16that they've reached and if there were
  354. 11:18any concerns along the way I know a lot
  355. 11:20of times when you read this like just on
  356. 11:22the chat like the intake form it's like
  357. 11:24did they reach their did child reach
  358. 11:26milestones and then honestly like at to
  359. 11:29becoming a parent I was like well what
  360. 11:30Milestones so like as a parent if I were
  361. 11:32asked that I'd be like well what do you
  362. 11:33want to know do you want to know they're
  363. 11:34crawling do you want to know like this
  364. 11:36they're speaking so something you could
  365. 11:37do then is like going like oh and if
  366. 11:39they look at you with a blank fa like if
  367. 11:41you see the blank deer lights be like
  368. 11:43well like I mean and guide guide them
  369. 11:46like oh can they are they speaking yet
  370. 11:48how are they able to communicate with
  371. 11:50you are they going to like bathrooms
  372. 11:52when did they start to babble to you stu
  373. 11:54of that nature another one is has your
  374. 11:57child been diagnosed with any other
  375. 11:59their medical conditions that we should
  376. 12:01know about and how have these conditions
  377. 12:03impacted their daily life and your daily
  378. 12:05living I want to note when we're asking
  379. 12:07these questions that we're providing cuz
  380. 12:09we're providing you questions that have
  381. 12:10like multiple Parts MH don't ask them
  382. 12:13all the parts at one time so break it
  383. 12:14down so ask them that first question let
  384. 12:16them answer a little bit and then take
  385. 12:17the other ones as the following one I
  386. 12:19feel like the first time I didn't even
  387. 12:21ask the first time I did a parent intake
  388. 12:23I was like I don't need to ask that
  389. 12:25question like skip over it yeah but it's
  390. 12:26very important to know you know are you
  391. 12:29confident in like these other diagnoses
  392. 12:32yeah and I think that we talked a little
  393. 12:34bit about it when we did our toileting
  394. 12:36episode and our parent training a lot of
  395. 12:38these other diagnoses are going to
  396. 12:39impact where you go with how you um like
  397. 12:41prompt the child or where your goals go
  398. 12:44you need to know those other diagnos
  399. 12:45like even learning like say this client
  400. 12:47had like extreme anxiety yeah like how
  401. 12:50you would approach like your assessment
  402. 12:53or how you're going to approach therapy
  403. 12:54going forward is really you need to know
  404. 12:56that it's really challenging for them
  405. 12:58another question that we want you guys
  406. 13:00to know is could you tell us about your
  407. 13:02experience with previous interventions
  408. 13:04or therapies if they've ever been in any
  409. 13:05other therapy and what worked well and
  410. 13:07what didn't this parent is going to know
  411. 13:10their child better than anybody else so
  412. 13:12they're going to be able to tell you
  413. 13:13what works best for them trust the
  414. 13:14parent and then if they share like oh
  415. 13:16our client or our learner attended like
  416. 13:18speech therapy you can ask like where
  417. 13:20they went are they still attending how
  418. 13:22many hours do they go do they intend to
  419. 13:24keep up with the therapy when they start
  420. 13:26intend to keep up when is such a good
  421. 13:28question cuz I feel like it's overlooked
  422. 13:30CU you think oh you're going to come
  423. 13:31here right and you never know and then
  424. 13:33at that point it's good to be like okay
  425. 13:34would you be willing to allow us to
  426. 13:36collaborate with that other professional
  427. 13:37CU it's really important to us yeah and
  428. 13:39making sure you get all that stuff like
  429. 13:40signed there right there and then so
  430. 13:43yeah Roi get it signed so you can like
  431. 13:46start doing what you need to do yeah the
  432. 13:48next section after like you get through
  433. 13:50the developmental history is we want you
  434. 13:52guys to kind of go towards the behaviors
  435. 13:54and like their main concerns so the
  436. 13:56first question with this could be what
  437. 13:58are the behaviors you're most concerned
  438. 14:00about with your child so they might have
  439. 14:02a lot of concerns but what is most um
  440. 14:04imperative to them at this time and then
  441. 14:07follow up with can you give us examples
  442. 14:09of these behaviors and the situations
  443. 14:10when they tend to occur can you explain
  444. 14:12why this is so important this kind of
  445. 14:14helps you start to figure out what the
  446. 14:16function of that behavior might be in
  447. 14:18the moment and then you can take this
  448. 14:20later and develop some parent training
  449. 14:22goals later you can create your own like
  450. 14:24ABC data for it honestly and you know
  451. 14:26it's just kind of giving you a little
  452. 14:28insight into what to expect and what
  453. 14:31this family might need going forward is
  454. 14:33where I'm really going with it and then
  455. 14:35also then asking them like how do you
  456. 14:36respond in that situation is a really
  457. 14:38good question too another followup that
  458. 14:40you could ask any other thoughts about
  459. 14:42like why you like to ask it no I think
  460. 14:45that hits it on the head it's like
  461. 14:46really identifying that function um like
  462. 14:49you know not to say like this is going
  463. 14:50to be clear like it's not always like a
  464. 14:52clear you know always have a clear
  465. 14:54function but it gives you an idea of
  466. 14:55where your hypothesis like based on ABC
  467. 14:58data that you collect or it could even
  468. 14:59show you like why does it seem so
  469. 15:01different at home than what I'm seeing
  470. 15:02here at the center CU and honestly
  471. 15:05sometimes also remembering like just you
  472. 15:07know the parents are going to share with
  473. 15:09you like my my child does like all of
  474. 15:12these behaviors but when you're doing
  475. 15:13the assessment you might not see any of
  476. 15:15them until way later on and they may
  477. 15:17have mentioned like it's when they give
  478. 15:19them a few tasks to do versus during the
  479. 15:22it might be a fun time for them they're
  480. 15:23at a new place especially like here like
  481. 15:26we're playing with them on the floor it
  482. 15:27doesn't always feel like we and even the
  483. 15:29first two weeks or like especially if
  484. 15:31they have multiple technicians it's all
  485. 15:32pairing so it's a lot of play Bas we're
  486. 15:34still targeting like a few things but
  487. 15:36it's mostly pairing so you're not going
  488. 15:37to get to those difficult like um skill
  489. 15:39acquisition moment or it might be the
  490. 15:40opposite where we see behaviors like
  491. 15:43later or during the day that parents
  492. 15:45didn't mention so trying to remember oh
  493. 15:47like they told me that maybe like these
  494. 15:50didn't happen but then going back like
  495. 15:52at the end maybe like did oh I noticed
  496. 15:54like this happened happened to you and
  497. 15:56then they might say no yeah and then you
  498. 15:58like okay good to know yeah so it gives
  499. 16:00you a really good basis like before
  500. 16:02you're starting your behavior plans and
  501. 16:04everything uh another question I like to
  502. 16:06ask is how does your child typically
  503. 16:08Express their needs and wants so how are
  504. 16:10they able to communicate with you how do
  505. 16:12you know like what to give them what
  506. 16:14they want in the moment and the answer
  507. 16:16is always a big range I feel like here
  508. 16:18you know sometimes we have like oh I
  509. 16:20just I just guess and sometimes parents
  510. 16:22will even be like well they don't
  511. 16:23communicate their wants and needs at all
  512. 16:24so then that's the followup question
  513. 16:26like well how do you know like what are
  514. 16:27you doing yeah cuz they might not
  515. 16:29realize that the child guiding them to
  516. 16:31something is actually a form of
  517. 16:33communication to like indicate what they
  518. 16:34want they might think that it's only
  519. 16:36like verbal communication so like once
  520. 16:38they answer and they're like well they
  521. 16:39don't communicate like guiding them
  522. 16:41again what other follow-up questions do
  523. 16:42you have for this sometimes they'll be
  524. 16:44like well like you said is I'll be like
  525. 16:46do you guide them to what they want are
  526. 16:47they pointing some because I do feel
  527. 16:49like a lot of parents are like they're
  528. 16:51looking for that verbal language so
  529. 16:53they're stuck on that but just
  530. 16:55explaining to them like what it really
  531. 16:56means and then also so how like do you
  532. 17:01face any challenges trying to figure out
  533. 17:04their needs and their wants cuz you know
  534. 17:06maybe they don't know that you know
  535. 17:08maybe at speech therapy they've been
  536. 17:10signing more but they parents don't know
  537. 17:13what more means they'll just say like he
  538. 17:14starts doing this and then I just give
  539. 17:17him something or even he's signing more
  540. 17:19but they're like what what more do you
  541. 17:21want like it's overgeneralized asking
  542. 17:22them like do they feel comfortable do
  543. 17:24they understand always or are they
  544. 17:25struggling with us at home yeah I think
  545. 17:27that's a good point um another section
  546. 17:31that we want to talk about with like um
  547. 17:33where your questions could go is next
  548. 17:34would be family Dynamics and environment
  549. 17:37so with this it's so important to know
  550. 17:39like what the family yeah who's at home
  551. 17:41right yeah what does their household
  552. 17:42look like so a start off question is can
  553. 17:44you describe your family structure who's
  554. 17:46a part of your kiddo's life um and this
  555. 17:48might not be like necessarily living in
  556. 17:50the home but like if how often they see
  557. 17:52grandparents yeah do grandparents often
  558. 17:54babysit what about your sister brother
  559. 17:56like aunts and uncles you know and I
  560. 17:58think about our own lives we see so many
  561. 18:00people like our child see so many people
  562. 18:02on a daily basis like we would they
  563. 18:04don't live with us though no but I even
  564. 18:06think about like the care um not the
  565. 18:08caregiver but the daycare people like my
  566. 18:11daycare instructor sees my daughter more
  567. 18:13often in the day than I do so they're an
  568. 18:15importing like caregiver for the child
  569. 18:17right and also if maybe say they're
  570. 18:19going to daycare and they're going to
  571. 18:21transition out to start maybe therapy
  572. 18:24yeah like being ready for that like they
  573. 18:26might struggle with that a little bit
  574. 18:27knowing that those different like
  575. 18:29variables that are going to impact like
  576. 18:31where you're going with it and also when
  577. 18:33we're asking these questions I want to
  578. 18:34note this isn't the problem solving time
  579. 18:36so don't try don't give suggestions
  580. 18:37which is really so hard cuz you're like
  581. 18:40well why don't have you tried this can
  582. 18:42you do this but this is the time to just
  583. 18:44like Let It Be and let them answer like
  584. 18:46thank you for sharing that with me and
  585. 18:47then moving on have like comfortability
  586. 18:49with yourself and moving on to the next
  587. 18:51domain another thing I like to try to
  588. 18:53figure out in this situation is like the
  589. 18:55names of the people that are you know in
  590. 18:58their lives so if they have Grandpa and
  591. 19:00Grandpa does the client call them
  592. 19:02Grandpa Grandpa yeah what do they go by
  593. 19:04uh siblings what are their
  594. 19:06ages cuz you'll be like oh they have
  595. 19:09siblings younger older how do they
  596. 19:11interact I was yeah that's my number one
  597. 19:14how how are they interacting do they
  598. 19:15interact daily yeah stuff of that sort
  599. 19:18or like are they playing with their
  600. 19:19siblings is a really good one how do
  601. 19:21siblings play with like the learner even
  602. 19:24asking like has siblings shared like any
  603. 19:28thoughts and feelings about like do they
  604. 19:30understand the diagnosis stuff of that
  605. 19:31sort cuz you can always help them get
  606. 19:33connected someone that can help them as
  607. 19:35well exactly like we're not providing
  608. 19:37therapy to the other child but we know
  609. 19:39we have a lot of resources on our end
  610. 19:41and then another question is are there
  611. 19:43any cultural or religious religious
  612. 19:46backgrounds we should know about are you
  613. 19:48of a certain Faith are there certain
  614. 19:50cultural practices you follow that we
  615. 19:52should know about we want to respect
  616. 19:55everyone's like wishes we don't want to
  617. 19:56go in like accidentally like being aw
  618. 20:01aware of something so and I kind of want
  619. 20:02to like touch on this I had a learner
  620. 20:04that I took on um and I didn't do this
  621. 20:07kids intake like it was a case that it
  622. 20:09was like kind of handed off to me and we
  623. 20:10were targeting um eating rice and was it
  624. 20:15like left hand right hand no so it was a
  625. 20:17family that they were learning to feed
  626. 20:20themselves and we were trying I was in
  627. 20:22parent meetings often and they're like
  628. 20:23we can't get him to feed themselves and
  629. 20:25we're like what's the barrier why isn't
  630. 20:26it working and it turns out that I
  631. 20:28didn't realize like as the case came to
  632. 20:30me that they don't use um utensils at
  633. 20:34home they just do hand feeding so at
  634. 20:36home the they're trying they're making
  635. 20:38like rice balls and hand
  636. 20:40feeding cast like different but we're
  637. 20:43feeding the child with a spoon so there
  638. 20:45was like such a miscommunication so you
  639. 20:47really need to understand like the like
  640. 20:49cultural variables that are going to
  641. 20:50impact what you're teaching the learner
  642. 20:52and even if they are from a like you
  643. 20:54might not know every single thing about
  644. 20:56a culture it's so once you find out like
  645. 20:58okay they're of this back you can go do
  646. 21:00some research and even asking them like
  647. 21:03hey like what do you is there anything
  648. 21:04like we should avoid at Center you know
  649. 21:07stuff of that sort or then you know like
  650. 21:09what holidays are coming up for them as
  651. 21:10well so you can always touch Bas on like
  652. 21:13hey like like you know hey e is around
  653. 21:15the corner and that's not a holiday like
  654. 21:16everyone like what are you guys doing
  655. 21:19yeah and it's like a Connecting Point it
  656. 21:21shows them that you value them like as
  657. 21:23their culture and who they are and yeah
  658. 21:25it's really importante I think that's a
  659. 21:28really good
  660. 21:29I agree all right I had a question for
  661. 21:31you so have you ever been like in an
  662. 21:34intake and like the parents just like or
  663. 21:36the caregivers aren't agreeing on the
  664. 21:38answer ah yes so like how do you handle
  665. 21:42that oh my gosh it's really tricky when
  666. 21:45like they just don't completely agree so
  667. 21:48what I kind of do is I'm like okay wait
  668. 21:50let me hear from dad first what is
  669. 21:51happening with you in this situation and
  670. 21:53I jot down what Dad says and then I'm
  671. 21:55like okay Mom what's going on why what
  672. 21:57is it what is different about this for
  673. 21:59you so then they give me both of their
  674. 22:00answers and then I kind of try and talk
  675. 22:01about like what about the situation
  676. 22:03might be different because honestly
  677. 22:05there are two different caregivers
  678. 22:06they're going to be handling situations
  679. 22:08differently and then I feel like do you
  680. 22:09always do you look at it and be like I
  681. 22:11might need to come up with two different
  682. 22:12goals for two different people here
  683. 22:14sometimes yeah and I do this a lot with
  684. 22:17like I when I take into account my
  685. 22:19intake into like my parent trainings
  686. 22:21right now I have a family that I provide
  687. 22:23bi-weekly parent trainings to each
  688. 22:25parent so I do Mom one week and then Dad
  689. 22:27the next so good just because like you
  690. 22:30said the goals are going to be different
  691. 22:31and like they might need training
  692. 22:33differently and they might have
  693. 22:34different learning styles and
  694. 22:35understanding see like so for with me
  695. 22:37every intake I've ever done like it's
  696. 22:39always one parent just cuz like it's the
  697. 22:41middle of the day right yeah so it's
  698. 22:42like get off work us one person's like
  699. 22:44coming in so sometimes I like to ask
  700. 22:47like oh like does well how would dad
  701. 22:49respond how do you think your like
  702. 22:50partner respond stuff of that sort as
  703. 22:52well just getting to know or like how
  704. 22:54involved like are you the primary parent
  705. 22:56yeah um and then also ask trying to
  706. 22:59involve the other like caregiver in the
  707. 23:01process even though they're not there
  708. 23:02like hey can you start like a email
  709. 23:05chain with all of us so I can also
  710. 23:07communicate with the other person I feel
  711. 23:10like this is where like I've made this
  712. 23:12mistake where I just start like I met
  713. 23:13Mom first so that me and Mom have this
  714. 23:16really great connection but then me and
  715. 23:18like the father didn't right and yeah
  716. 23:20because you had like you built this
  717. 23:22Rapport during your intake the other
  718. 23:24thing that I want to consider during
  719. 23:25like my family like Dynamics section is
  720. 23:28if parents are separated have you ever
  721. 23:30had separated parents I actually haven't
  722. 23:32really but you know I hear some of my
  723. 23:34co-workers they do and you know this is
  724. 23:37really cuz I've never been from a home
  725. 23:39with like separated parents I've never
  726. 23:40dealt with it yet so when it does happen
  727. 23:43I want to be ready so what advice do you
  728. 23:45have so something that I've like come
  729. 23:47across is like divorced parents in my
  730. 23:49like when I've been practicing um and it
  731. 23:52and there it was kind of a tumultuous
  732. 23:54situation so it was really really hard
  733. 23:56at first like and this is like when I
  734. 23:58was in new bcba so I didn't really know
  735. 24:00in the intake to kind of ask about that
  736. 24:02Dynamic so when it came to doing parent
  737. 24:04trainings with the other parent um we
  738. 24:06didn't have the Rapport as well so I
  739. 24:08just had to like create separate chains
  740. 24:10like email chains and communication
  741. 24:12methods um and if I ever changed
  742. 24:14anything I wouldn't only tell the one
  743. 24:16parent yeah like it's really important
  744. 24:18to like disperse the information to both
  745. 24:20parents and like share it equally yeah
  746. 24:23and then how do you handle like when
  747. 24:25they're like like bad mouthing each
  748. 24:27other I feel like that could happen
  749. 24:29quite often right like you know like Mom
  750. 24:32well mom like said this and then she
  751. 24:35told me not to do this but I do this
  752. 24:37yeah so how do you handle that I hear
  753. 24:38them out I come from like an empathetic
  754. 24:40standpoint I'm like I hear that yeah I
  755. 24:41get that that sounds really really hard
  756. 24:43and like what do you think is the
  757. 24:45challenge um or like how do how are you
  758. 24:46handling it differently like I don't
  759. 24:48dismiss it but I just try and like I
  760. 24:50hear it but I don't directly address it
  761. 24:52okay that's smart that's smart I like
  762. 24:54that so are there any other questions um
  763. 24:58let's
  764. 24:59to Yes actually something I wanted to
  765. 25:01ask you because I kind of had this
  766. 25:03recently have you ever had a parent
  767. 25:05where they um it's like almost awkward
  768. 25:08like they just they the report isn't
  769. 25:11there and like you're trying to build a
  770. 25:12report and you can't get it and it's
  771. 25:13just like asking the interviews you feel
  772. 25:15like you're pulling teeth like how do
  773. 25:16you handle those
  774. 25:17situations I feel like that has happened
  775. 25:20to me quite a bit and it's a lot of my
  776. 25:22parents that come from like different
  777. 25:24backgrounds and I think it's just they
  778. 25:26don't know everything yet right like you
  779. 25:30know this is a very new like therapy is
  780. 25:32a New Concept I have a lot like I had a
  781. 25:34lot of families that are like new to the
  782. 25:36country is like where I'm kind of going
  783. 25:37and that's where I feel like a lot of
  784. 25:39these pulling teeth questions come from
  785. 25:40cuz I think they weren't understanding
  786. 25:42what I was asking the other thing is
  787. 25:44they might not understand what ABA is
  788. 25:46they just know we've talked about this
  789. 25:47in the past that someone's recommended
  790. 25:49someone's recommended it to me so kind
  791. 25:51of just trying to figure out where I can
  792. 25:53connect with them on something I've also
  793. 25:56started doing is like you know Just sh
  794. 25:57not like not oversharing but been like
  795. 26:00oh like you know that like this is how
  796. 26:02my weekend was how's your weekend and so
  797. 26:04that they get to know like I'm a person
  798. 26:06too I'm just not this person here to
  799. 26:08like lecture them tell them what to do I
  800. 26:12I don't know where they came sometime
  801. 26:13parents come to me and they're like
  802. 26:14they've only heard bad things about
  803. 26:16their kid you know like the bads like
  804. 26:18even just telling like sharing the goods
  805. 26:20I see let's talk about the win like what
  806. 26:21is your biggest win with your child this
  807. 26:23week or sharing like things I saw with
  808. 26:25their kid like your kid is so like in
  809. 26:27even in the intake after the intake I
  810. 26:29try to tell them one good thing I oh my
  811. 26:31gosh during the assessment can you
  812. 26:33believe he did this yeah like he has
  813. 26:35such good social skills I'm so impressed
  814. 26:37such a fun time yeah sharing something
  815. 26:39like that to try to kind of build that
  816. 26:41connection up with them and then
  817. 26:43sometimes it is a little awkward but not
  818. 26:45feeling defeated like remembering like
  819. 26:47we have our next next we have next time
  820. 26:49to try to get it together exactly so
  821. 26:51just getting like the information you
  822. 26:53need and feeling like comfortable moving
  823. 26:55on and be like okay and then knowing
  824. 26:57like okay this family's a little bit
  825. 26:58trickier to talk to you have time to
  826. 27:00prep for your parent trainings and
  827. 27:01parent meetings so let's talk a little
  828. 27:03bit about questions that we can talk
  829. 27:05about for like the education section so
  830. 27:07one question I really like to ask is hey
  831. 27:10is your child currently enrolled in
  832. 27:12school or any other educational programs
  833. 27:15and then once I get this question
  834. 27:16answered so if say they are in school I
  835. 27:18can ask like how are they adjusting or
  836. 27:20have they adjusted previously and then I
  837. 27:24mean adjusting like academically or
  838. 27:25socially how's that going for you okay
  839. 27:28I like that and I too like to ask like
  840. 27:30what challenges that they're facing in
  841. 27:32the school like if they are enrolled or
  842. 27:34if they're not enrolled what are their
  843. 27:35plans of like when do they want to
  844. 27:37enroll this is a good time to also ask
  845. 27:39like how was your last IP say I feel
  846. 27:41like that's when parents get the most
  847. 27:42discouraged right they learn all this
  848. 27:44information or sometimes they might have
  849. 27:47had an IP that wasn't really like they
  850. 27:49didn't know they could ask anything I
  851. 27:50was going to say they might not realize
  852. 27:52that during the IEP is their time to
  853. 27:53Advocate but they were just like
  854. 27:54lectured at the entire time so after you
  855. 27:57hear like okay maybe they had a bad
  856. 27:58experience like that's okay like we'll
  857. 28:00figure it out together that's also great
  858. 28:03job like great point to make like they
  859. 28:06can trust you and that you're someone
  860. 28:07that's willing to listen and you're not
  861. 28:08going to be like Oh okay that's just how
  862. 28:10it is you are there to be an advocate
  863. 28:12not only for the child but for the
  864. 28:14family as well like you're there for the
  865. 28:15parent too that's why I love that
  866. 28:17question and then also another thing I
  867. 28:18like to ask is okay uh when we do start
  868. 28:21therapy do you plan to still do you want
  869. 28:24to stay in school or what schedule are
  870. 28:26you looking for is it going to something
  871. 28:28after hours cuz you know say you meet
  872. 28:30the client after and you realize maybe
  873. 28:33they need a lot more hours and you might
  874. 28:35have to have that conversation cuz you
  875. 28:36realized oh this is something that's
  876. 28:38important to them and then if not like
  877. 28:40say they want to come to therapy all the
  878. 28:42time and you see the client has a lot of
  879. 28:44skills and they would benefit from
  880. 28:46staying in school you might have to have
  881. 28:47that conversation as well exactly of
  882. 28:49like how you're going to balance both
  883. 28:50therapy and school and like what that's
  884. 28:52going to or even like do they have
  885. 28:53sometimes I'll learn like oh we don't
  886. 28:54have transportation in the middle of the
  887. 28:56day and that's always really tricky
  888. 28:58experience that more times than I can
  889. 28:59count this is usually when I'll also ask
  890. 29:01like I like I totally forgot to mention
  891. 29:03in the family de like what do you guys
  892. 29:05do right what do work look like for you
  893. 29:07guys yes going back that is one of the
  894. 29:09most important questions one for
  895. 29:11establishing Rapport showing your
  896. 29:12interest in them but it also like plays
  897. 29:14into how they're going to be able to
  898. 29:15parent their child like are they can
  899. 29:18they like pick up and drop off what that
  900. 29:19what is that going to look like work
  901. 29:21flexible and then if they have really
  902. 29:23like demanding jobs who's going to drop
  903. 29:25them off stuff of that sort and then if
  904. 29:27they're working from home is there like
  905. 29:29any barriers to that with their like
  906. 29:31kiddo at home I mean it's already hard
  907. 29:33like they already have their own
  908. 29:34barriers but but stuff of that or
  909. 29:36knowing that stuff is really really
  910. 29:38helpful I agree too like going back to
  911. 29:40education another question that I really
  912. 29:42like to ask is are there any particular
  913. 29:44supports or Services provided at school
  914. 29:47that you feel have been helpful so if
  915. 29:49they have had an I are they receiving
  916. 29:50speech or OT like through the school and
  917. 29:52like what do are they finding beneficial
  918. 29:54from it or have they heard back from any
  919. 29:56of them at all
  920. 29:58and usually you learn like they have a
  921. 30:00devices given to them by like the speech
  922. 30:02P like here as well exactly so I think
  923. 30:04that's really really important to
  924. 30:05address to and then also back to that
  925. 30:08like are you using the tools that they
  926. 30:09have given you or is it something you
  927. 30:11just have or yeah is the um school like
  928. 30:14are they providing the parents education
  929. 30:15on how to use them because they might be
  930. 30:17giving the student an a device but do
  931. 30:20the parents know how to use it or train
  932. 30:21with it yeah sometimes I'll hear like
  933. 30:23yeah we have it it just stays in the
  934. 30:24backpack goes back and forth so that's
  935. 30:26something you can know like okay like
  936. 30:28let's go back to that let's figure out
  937. 30:30what the speech path wants at school cuz
  938. 30:32I mean they don't always have time to no
  939. 30:33they don't yeah they're busy and then if
  940. 30:35they're going to receive other services
  941. 30:36where you are mentioning that the next
  942. 30:38person as well exactly and ensuring that
  943. 30:40they have a line of communication St
  944. 30:42with us are any other goals related to
  945. 30:44school you feel like you would want to
  946. 30:45ask or I think yeah I think with
  947. 30:46education I keep it like with just those
  948. 30:49and keep it fairly like Broad and
  949. 30:51open-ended with those two questions okay
  950. 30:53and then one more thing back sorry I
  951. 30:56just thought of it is like okay how are
  952. 30:59are they able to if they are going to
  953. 31:00school are they eating at school when is
  954. 31:04like lunchtime will they be eating when
  955. 31:06they get here stuff of that sort how
  956. 31:09does toileting look like at school stuff
  957. 31:11of that sort as well those kind of
  958. 31:13things to kind of especially if they're
  959. 31:14going to school it's probably going to
  960. 31:15like translate here if they aren't that
  961. 31:18might be something you need to focus on
  962. 31:19too to address yeah and Target within
  963. 31:21your goals all right so let's kind of go
  964. 31:23into some other just questions that we
  965. 31:25think are really important to ask so
  966. 31:28what are some of your goals for your
  967. 31:30child in both the shortterm and the
  968. 31:33longterm so say short I want give
  969. 31:36example yeah yes so shortterm um like
  970. 31:38what are they looking for like to reduce
  971. 31:40behaviors is there any like specific
  972. 31:42communication goal that they're looking
  973. 31:44to like increase um as far as short-term
  974. 31:48goes as far as longterm I think this
  975. 31:50goes like of question to answer cuz
  976. 31:53you're like what do you mean long term
  977. 31:55and it's like honestly do they even know
  978. 31:56or have they had a chance to think
  979. 31:58them brainstorm like okay in like the
  980. 32:01next 10 to 15 years what do you and have
  981. 32:03hopes for for your child what are your
  982. 32:05goals for your child it's really good
  983. 32:07and guiding them is really important
  984. 32:08like so I feel like if someone asked me
  985. 32:10that I'd be like sometimes even now like
  986. 32:12if some like doctors ask me if a doctor
  987. 32:14asked me that I'd be like I don't know I
  988. 32:15want her to crawl I want her to crawl I
  989. 32:17want her to be able to move around like
  990. 32:18honestly stuff but then like guid okay
  991. 32:20like that's a good start so from going
  992. 32:23forward what does that look like in 10
  993. 32:25years yeah really exactly and then and
  994. 32:28any other questions that are coming to
  995. 32:29your mind yes I like to ask um how do
  996. 32:31you envision their progress through ABA
  997. 32:33therapy so this kind of goes back to
  998. 32:36like in hopes that they understand what
  999. 32:38ABA therapy is but if they do like we
  1000. 32:40want to know what they're hoping to get
  1001. 32:42out of it because they're spending a lot
  1002. 32:43of money to be an ABA therapy like
  1003. 32:45insurance covers it but it's still lot
  1004. 32:47about a hit your deductible I've had
  1005. 32:49Parents actually around when I asked
  1006. 32:52them this like they've mentioned like we
  1007. 32:54were researching ABA and we've read a
  1008. 32:57lot about like that it's not the most
  1009. 32:59beneficial like so I've also had to like
  1010. 33:02address that in like these meetings so I
  1011. 33:03feel like that's also something to be
  1012. 33:05ready to that you should be ready to
  1013. 33:07answer yes get be ready to answer and
  1014. 33:09like understand how your the services
  1015. 33:10you're providing are neuro affirming you
  1016. 33:12know and then if you're not able to
  1017. 33:14answer that in that moment I feel like
  1018. 33:16they could go away like not feeling the
  1019. 33:19best about it not feeling like
  1020. 33:20trustworthy of their services you're
  1021. 33:21providing so make sure understand our
  1022. 33:23history yeah understand our history make
  1023. 33:25sure you're ready to talk about it so
  1024. 33:27other questions uh I like to ask are
  1025. 33:28like what specific skills or behaviors
  1026. 33:30would you like us to focus on during
  1027. 33:32therapy sessions like as we start so you
  1028. 33:36know sometimes you get like some of the
  1029. 33:38qu things that you may not be able to do
  1030. 33:40oh I want them to learn to read I want
  1031. 33:42them yeah to be able to answer their
  1032. 33:43like math questions be like okay like I
  1033. 33:45see that's an important goal for you
  1034. 33:47that's not something we really can work
  1035. 33:48on in ABA but some prerequisites to that
  1036. 33:51that we could probably do are XYZ or is
  1037. 33:53this something that your like child is
  1038. 33:56struggling with yes and explaining to
  1039. 33:57them why we can't Target it as like a
  1040. 33:59core deficit of autism um and then like
  1041. 34:02following up with like the particular
  1042. 34:03challenges I think that
  1043. 34:06sometimes when parents come in they are
  1044. 34:08seeking Services because they need help
  1045. 34:10so there are a lot of challenges that
  1046. 34:11they're facing so help them identify
  1047. 34:14like what the biggest challenges for
  1048. 34:16them are at that moment because we don't
  1049. 34:17want them to think that they're going to
  1050. 34:19come into ABA therapy and we're going to
  1051. 34:21fix all of their problems overnight no
  1052. 34:23and then also reminding them like okay
  1053. 34:25like this is this might not not
  1054. 34:27reminding them but telling them okay
  1055. 34:28like these are goals we're going to put
  1056. 34:29in and then we'll look remember we're
  1057. 34:31going to look back at it in a few months
  1058. 34:33telling them even like at 6 months we're
  1059. 34:35going to do another reassessment and
  1060. 34:37then we'll look back at all of these
  1061. 34:38rather than them being like okay it's
  1062. 34:39been two weeks what's going on how's
  1063. 34:41toiletting coming how's this you know
  1064. 34:43right those are good ones I think so do
  1065. 34:45you feel like there's any other
  1066. 34:46questions that you would ask or that you
  1067. 34:48would follow up with once you've got
  1068. 34:50through all of this I think once we go
  1069. 34:51through everything there are a few
  1070. 34:52follow-up questions that you do want to
  1071. 34:53ask such as like could you give us an
  1072. 34:55example of like specific situations
  1073. 34:57where your child's Behavior was
  1074. 34:59particularly challenging we want to do
  1075. 35:01these kind of questions to get scenarios
  1076. 35:03like if we were discussing in the
  1077. 35:04behavior section say that they're like
  1078. 35:05oh no they don't have any behaviors so
  1079. 35:08when we ask like these follow-up
  1080. 35:09questions we're getting to know like the
  1081. 35:11specific scenarios that are happening
  1082. 35:13right if that makes sense and then I
  1083. 35:14think like if you even if you've already
  1084. 35:16asked like I know we asked this before
  1085. 35:18but maybe by now they're feeling a
  1086. 35:19little more comfortable with you because
  1087. 35:21you've had a little bit more of this
  1088. 35:22back and forth where they're like oh
  1089. 35:23yeah by the way like oh that makes sense
  1090. 35:26now that we've kind of talked about it
  1091. 35:27yeah this is what I have to share
  1092. 35:29another one is also the Looking Back how
  1093. 35:31effective did you find like the previous
  1094. 35:33strategies especially if they've been
  1095. 35:35anywhere else like another Center like
  1096. 35:36what strategies have they used with your
  1097. 35:39like client like did they have a
  1098. 35:40behavior intervention plan did you get
  1099. 35:43to read that even asking like if they've
  1100. 35:45been at another Therapy Center like have
  1101. 35:46you gotten to read like the previous
  1102. 35:48goals cuz I've had so many families tell
  1103. 35:50me they don't know what was written the
  1104. 35:52they had no idea what their child was
  1105. 35:53working on in therapy like like remind
  1106. 35:56telling them like okay like that wasn't
  1107. 35:58the best but going forward we are going
  1108. 36:00to talk about these things it's really
  1109. 36:01important that we talk about them
  1110. 36:03regularly um and I think too like with
  1111. 36:05the followup like um kind of when we're
  1112. 36:08going through these different like
  1113. 36:09follow-up questions and
  1114. 36:11situations oh my God hold on my like I
  1115. 36:14don't even know where my brain was going
  1116. 36:16no okay so you're talking about you are
  1117. 36:18thinking about like these follow-up
  1118. 36:20questions and we kind of just went back
  1119. 36:22to them right like these are questions
  1120. 36:23we've already asked them but now we're
  1121. 36:24jumping back yeah so like what um and
  1122. 36:27feel free like if you think of things
  1123. 36:29like about those situations like if they
  1124. 36:31kind of gave you bits and pieces at the
  1125. 36:33beginning like kind of short answers and
  1126. 36:35now you've realized like youer was
  1127. 36:36saying like that they're um they have
  1128. 36:39this Rapport asking some of those
  1129. 36:41questions again being like Oh wait I
  1130. 36:43thought about this like how about in
  1131. 36:44this situation how is that occurring
  1132. 36:46right that's really good and I think
  1133. 36:48just feeling confident is like the most
  1134. 36:50like important thing here I know it can
  1135. 36:52be scary especially if you're new it can
  1136. 36:54be scary I me it's scary for the parent
  1137. 36:56like caregiver while they're meeting you
  1138. 36:58for the first time and so like one of
  1139. 37:00the biggest things of advice that I got
  1140. 37:02when I was cuz that as a student I had a
  1141. 37:04practice intake that was one of my like
  1142. 37:05main assignments my bcba told me and I
  1143. 37:08use it like honestly to this day is fake
  1144. 37:10it till you make it like the parent
  1145. 37:11doesn't know that you're nervous you are
  1146. 37:13the professional so have confidence in
  1147. 37:15your professional like understanding of
  1148. 37:17these Concepts you got this yeah that's
  1149. 37:20great advice so we kind of had one one
  1150. 37:23of our code words to go for yeah before
  1151. 37:25we go to the next topic sorry that's
  1152. 37:26okay forget um our code word um for like
  1153. 37:30the code word number two is intake okay
  1154. 37:34so some other tips that we have are we
  1155. 37:37talked about this before too but
  1156. 37:38remember you know we're asking a lot of
  1157. 37:40these open-ended questions but it
  1158. 37:42doesn't hurt to have a structured
  1159. 37:44interview template create one for
  1160. 37:46yourself go like ask your colleagues
  1161. 37:49what works for them what questions they
  1162. 37:51ask and start a list it's very important
  1163. 37:53for you and even if you don't intend to
  1164. 37:55ask every single question that we've
  1165. 37:57like provided you as samples this is
  1166. 37:59just your like Bank to have like if the
  1167. 38:01conversation is not flowing cuz we want
  1168. 38:03to make sure we have all the necessary
  1169. 38:05information yeah before we write any of
  1170. 38:08these goals yes right yeah and then
  1171. 38:10another you like this on the yeah yeah
  1172. 38:13something else that like I would
  1173. 38:14recommend is just having like some
  1174. 38:16parent information handouts like kind of
  1175. 38:18going back to the the parent might not
  1176. 38:19know what ABA is so like have like a
  1177. 38:22little handout explaining ABA we do this
  1178. 38:24like we use canva and we create like
  1179. 38:25cute little fonts using our like and
  1180. 38:27we'll even send the about me share our
  1181. 38:30about me like this is stuff like this is
  1182. 38:32who I am these are some of my hobbies
  1183. 38:35just to make us more little more person
  1184. 38:36and on that about me we have like a
  1185. 38:37little picture of us so sometimes like
  1186. 38:39our intake coordinator will send this
  1187. 38:40ahead of time so that they have a chance
  1188. 38:42to get familiar with us and usually
  1189. 38:44within this is also like this is how you
  1190. 38:46can reach me this is what you should
  1191. 38:48expect like first therapy session to
  1192. 38:50look like stuff of that sore yeah um and
  1193. 38:52yeah it just like eases their anxiety
  1194. 38:54too because again they're coming into
  1195. 38:56this like new sometimes they have
  1196. 38:57haven't had other services before so
  1197. 38:58they're coming into this big new
  1198. 39:00environment with like a little bit more
  1199. 39:01of expectations now these are great
  1200. 39:04before we jump into kind of what to do
  1201. 39:07next with this information I just wanted
  1202. 39:10to kind of talk about like now you're
  1203. 39:12like after this intake question after
  1204. 39:15you've done all your intake questions
  1205. 39:16this is where you're probably going to
  1206. 39:17be like hey like I'm going to take the
  1207. 39:19learner and we're going to go do the re
  1208. 39:21or we're going to go do the assessment
  1209. 39:23try to remember like did they tell you
  1210. 39:24they wanted to stay did they tell you
  1211. 39:26they're okay with leaving and if they
  1212. 39:28weren't okay with leaving like okay like
  1213. 39:31like we're going to go back to the
  1214. 39:32center kind of like prepping them for
  1215. 39:33that how do you go about it if the
  1216. 39:35parent wants to join the assessment and
  1217. 39:37like say that they want to help the
  1218. 39:39child out a little bit I say sure like
  1219. 39:41come on back and then if you feel
  1220. 39:43comfortable you're like I'm happy like
  1221. 39:46to see you go like you can step out like
  1222. 39:48using XYZ I try to tell them where the
  1223. 39:49exits are like if you feel
  1224. 39:51Comfort but if you want to stay I
  1225. 39:53totally get it uh I might ask you for
  1226. 39:55some help like running some of the
  1227. 39:58programs if you're comfortable if not
  1228. 39:59I'm going to run them just remember that
  1229. 40:02you know sometimes with like caregiver
  1230. 40:04there parent there that sometimes we see
  1231. 40:07like different skills like they may be a
  1232. 40:09they may respond differently try to
  1233. 40:10remind them of that and I kind of just
  1234. 40:12let like whatever happens I kind of talk
  1235. 40:15them through it like I'm going to do
  1236. 40:16this we're going to see I kind of talk
  1237. 40:18them through what's happening yeah just
  1238. 40:19letting them know because again they
  1239. 40:20don't they don't know why you're asking
  1240. 40:22their child all these questions and I
  1241. 40:24might also say like this is going to
  1242. 40:25seem like a lot I'm going to be asking
  1243. 40:26them a lot of
  1244. 40:28questions but you know if you feel like
  1245. 40:31it's too much let me know yeah if you're
  1246. 40:32ever uncomfortable let us know yeah
  1247. 40:34stuff of that sort and then I've had
  1248. 40:36most like most of the time when parents
  1249. 40:37come back they end up like seeing like
  1250. 40:39okay like my kid's fine I'm going to
  1251. 40:41leave now yeah they're like oh it looks
  1252. 40:42like all these other kids are having fun
  1253. 40:44and yeah they're comtable and then if
  1254. 40:45they tell me they're going to leave I
  1255. 40:47and we know like they've told me like my
  1256. 40:50my child has a hard time when I leave
  1257. 40:52separation yeah so we come up with a
  1258. 40:54little plan right there and then so I
  1259. 40:56usually say like if you're comfortable
  1260. 40:57like are you okay with just leaving yeah
  1261. 40:59you know your child might cry I'm here
  1262. 41:01to support them and after we've talked
  1263. 41:03about it I think they feel a little more
  1264. 41:05comfortable just like okay like I I know
  1265. 41:07they're crying but I'm going to leave
  1266. 41:08versus when I didn't ask oh my gosh you
  1267. 41:10cuz I've seen that like where I was just
  1268. 41:12like okay let's go and we have and they
  1269. 41:14get like do eyes they're like wait I
  1270. 41:15have to come back and then they like
  1271. 41:17return into the room and then we're like
  1272. 41:18in this midst of like this back and
  1273. 41:20forth and you know this is the first
  1274. 41:21time you're meeting this learner too you
  1275. 41:23want them to have a good experience so
  1276. 41:25you're stuck so just like ask prep the
  1277. 41:29family prep the family be ready to do
  1278. 41:30what you need to do yeah agreed so okay
  1279. 41:33now we have all of this information what
  1280. 41:35should we do what are we doing next okay
  1281. 41:37so we need to look at like the key
  1282. 41:39themes and like concerns like they
  1283. 41:41mentioned a few times in the interview
  1284. 41:43that they are struggling with
  1285. 41:44communication so I know I need to write
  1286. 41:46a communication goal for them and then I
  1287. 41:50heard them say that every time they try
  1288. 41:51to like help them communicate a problem
  1289. 41:54Behavior curse like okay I need to write
  1290. 41:56a goal for parents here yeah so this is
  1291. 41:59where you're deciding like the forming
  1292. 42:00the goals of not only the child but for
  1293. 42:02the parent too okay is there something
  1294. 42:04you like to look at when you're doing
  1295. 42:06like looking back at your intake
  1296. 42:08questions yeah um I like I really start
  1297. 42:11to look at um where I'm going to
  1298. 42:12prioritize my therapy goals what are the
  1299. 42:15main needs of this learner and also what
  1300. 42:18the family really wants to right yeah
  1301. 42:20like what's most critical to them what's
  1302. 42:21socially significant to the family if
  1303. 42:24that makes sense like if it's most
  1304. 42:25important to me that means nothing how
  1305. 42:26is it
  1306. 42:27exactly what's something that they
  1307. 42:28really want to see from their learner
  1308. 42:30yeah because we can't write every goal
  1309. 42:32in the book either I could probably have
  1310. 42:34a lot more we don't need to like we
  1311. 42:37don't just fill to fill we want things
  1312. 42:39to be meaningful and you want to focus
  1313. 42:41on the areas that are going to have the
  1314. 42:42biggest and greatest impact on the
  1315. 42:43child's like life um like the progress
  1316. 42:46for the learner and the family's
  1317. 42:47well-being so and then going forward we
  1318. 42:50also want to set like we're going to go
  1319. 42:51into this a little deeper but we feel
  1320. 42:53like me and Christian is we we really
  1321. 42:57feel like writing parent training goals
  1322. 42:58is probably like the hardest that was
  1323. 43:01the biggest area I struggled in and I
  1324. 43:02think I have done like four cus on it
  1325. 43:04and it's still really hard hard still
  1326. 43:06really hard when you're sitting and
  1327. 43:08thinking about it and I also feel like
  1328. 43:09it's the part that insurance companies
  1329. 43:11always come back to and ask about but
  1330. 43:13it's also the most generic thing I see
  1331. 43:16everywhere it's always the same goals
  1332. 43:18it's the same like focusing on like
  1333. 43:19learning the four functions will
  1334. 43:21identify an intervention strategy like
  1335. 43:23and that's really what we were kind of
  1336. 43:24getting like we want to ask these
  1337. 43:25questions to help dve drive you to write
  1338. 43:28really meaningful goals we want specific
  1339. 43:30individualized very like client centered
  1340. 43:33family goals y so we're going to kind of
  1341. 43:35give you some examples we went through
  1342. 43:38okay so we talked about the
  1343. 43:40developmental history so say the
  1344. 43:42information you gathered was that
  1345. 43:44parents are concerned about delayed
  1346. 43:46speech development so I've identified
  1347. 43:49that they need support in promoting
  1348. 43:50language development sure so I know a
  1349. 43:53goal for the parents is to increase the
  1350. 43:55parents understanding of language
  1351. 43:56development strategies so the specific
  1352. 43:59goal I'm going to write in the scenario
  1353. 44:00is parents will Target requesting with
  1354. 44:02their child for 15 minutes daily during
  1355. 44:05playtime 5 days a week over the course
  1356. 44:07of two months okay perfect I really like
  1357. 44:09that that um one it's not like crazy
  1358. 44:12expectations that they're going to be
  1359. 44:13targeting it all day long you're setting
  1360. 44:15aside 15 minutes one like per day um and
  1361. 44:19then you're looking at it over two
  1362. 44:20months rather than like a short period
  1363. 44:22of time I like that measurement criteria
  1364. 44:23and I feel like it's a lot easier to
  1365. 44:25measure on yourself cuz that's something
  1366. 44:27struggled with in the beginning too like
  1367. 44:29I had all of these like goals written
  1368. 44:31like I've been guilty of the like well
  1369. 44:33identify four like how do you 100% And
  1370. 44:35it's WR with 80 like it's written with
  1371. 44:37the 80% accuracy across three like I'm
  1372. 44:41like but how am I quizzing the family
  1373. 44:42what is this how will I do that I feel
  1374. 44:44like this is really easy for me to like
  1375. 44:46figure out and before we jump to like
  1376. 44:48the other areas I kind of want to talk a
  1377. 44:50little bit about like how are you um
  1378. 44:52keeping track of these goals so what I
  1379. 44:54do is um so I like set this goal I have
  1380. 44:57this very specific goal it's really
  1381. 44:58meaningful it's something that I know
  1382. 44:59the family wants to work on please be
  1383. 45:01checking in on it during your like we do
  1384. 45:03weekly parent meetings so in my weekly
  1385. 45:04parent meeting the first thing I do is
  1386. 45:06okay so how is communication going are
  1387. 45:08you finding time to do this because then
  1388. 45:09you can address the barriers what
  1389. 45:11prompts does the family need for your
  1390. 45:13goal and I know we talked about this
  1391. 45:14last episode too where like a lot of
  1392. 45:16like parent train it ends up being like
  1393. 45:18sometimes if you don't have time to prep
  1394. 45:19and you don't have these strategies
  1395. 45:20ready you just start talking about like
  1396. 45:23that the crisis of the week so it is
  1397. 45:26very important check back because you
  1398. 45:28might and it might be needed you might
  1399. 45:29need to talk about what's happened but
  1400. 45:32don't forget about the goals that you
  1401. 45:33wrote even if it's a brief checkin yeah
  1402. 45:36it's really um it's just important to
  1403. 45:37keep up with and even if it's like on a
  1404. 45:38bi-weekly basis just keep in mind your
  1405. 45:40Mastery criteria and if you're
  1406. 45:42monitoring the parents Mastery awesome
  1407. 45:44all right so the next one we want to
  1408. 45:45talk about is current behaviors and
  1409. 45:47concerns right so with current behaviors
  1410. 45:50and concerns we said that like okay say
  1411. 45:53this child exhibits frequent Tantrums
  1412. 45:55especially during transitions we learned
  1413. 45:56this during the intake interview so
  1414. 45:58during that I identified that um the
  1415. 46:01child needs strategies to manage and
  1416. 46:03reduce Tantrums so the goal for parents
  1417. 46:06um that I like am kind of add um
  1418. 46:08addressing is equip parents with
  1419. 46:10effective barrier management strategies
  1420. 46:12so the specific goal I'm going to write
  1421. 46:14in the treatment plan is caregiver will
  1422. 46:16participate in two observation parent
  1423. 46:18trainings per month to practice modeled
  1424. 46:21Antica and reactive strategies for
  1425. 46:23targeted behaviors over a six-month
  1426. 46:25period I love this one because you have
  1427. 46:28a really good way to see it you're going
  1428. 46:31to be observing them I love because I
  1429. 46:33feel like this is where we get we want
  1430. 46:35to teach them these strategies that can
  1431. 46:36benefit them so that's where we start
  1432. 46:37with like will identify four functions
  1433. 46:41XYZ want to teach them that they don't
  1434. 46:42need to know all this they need to be
  1435. 46:44able to know how to respond in these
  1436. 46:46situations and how they can help and
  1437. 46:48having a Hands-On approach is the best
  1438. 46:49way to do that I can lecture them and
  1439. 46:51tell them in our meetings so many times
  1440. 46:53I can give them handouts explaining how
  1441. 46:54to handle a behavior but the only way
  1442. 46:56that they're going to really know how to
  1443. 46:58do it is having it modeled and
  1444. 47:00practicing like we do BST exactly all
  1445. 47:03day do it with your parents too and then
  1446. 47:05the goal will hold you account I feel
  1447. 47:06like this goal can hold you accountable
  1448. 47:08to like this has happened and you can
  1449. 47:10score it or you can report back to like
  1450. 47:13when you need to to insurance companies
  1451. 47:14or when you're doing that reassessment
  1452. 47:16like okay this is where they're at right
  1453. 47:18now yeah they've been able to attend
  1454. 47:19once a week so we're getting towards
  1455. 47:22like two times a week or two times a
  1456. 47:23month two yeah two observations all
  1457. 47:25right next one is kind of with the
  1458. 47:27family Dynamics some of the questions I
  1459. 47:30some of the information I gathered there
  1460. 47:31was the family needs structure with the
  1461. 47:34multiple caregivers and the inconsistent
  1462. 47:36routines that are being implemented cuz
  1463. 47:38they've got Grandma in there they've got
  1464. 47:39Grandpa siblings are accidentally like
  1465. 47:42they got like an older try to help
  1466. 47:43trying to help as well so I identified
  1467. 47:45that a need is that they need to
  1468. 47:47establish a consistent routine for their
  1469. 47:49child so the goal I want to really
  1470. 47:51create is contain I want to create and
  1471. 47:53maintain a structured daily routine for
  1472. 47:55the client Okay so specific goal that
  1473. 47:57I'm going to write is caregivers will
  1474. 47:59utilize a visual schedule paired with
  1475. 48:01visual cues provided by the bcba to
  1476. 48:04create a consistent routine for daily
  1477. 48:06routines and activities okay I like this
  1478. 48:09and I like that you're um having like
  1479. 48:11the visual schedule for them and that
  1480. 48:13you are providing it to them you're not
  1481. 48:15expecting the parent to like create
  1482. 48:17their own like visual schedules you're
  1483. 48:19setting it up for them set them up for
  1484. 48:21Success that way I can help train them
  1485. 48:23on it and then I know like okay maybe in
  1486. 48:25the future I know they're not going to
  1487. 48:26have me I can help them create them for
  1488. 48:29them to be the ones that create this
  1489. 48:31later on but just not right now when
  1490. 48:33they're starting out this is after the
  1491. 48:34intake they have no experience with us
  1492. 48:37and then next one's for you right yes so
  1493. 48:40our next section for that our goal will
  1494. 48:41relate to is the education and
  1495. 48:43background section so during the intake
  1496. 48:45I gathered that the child struggles with
  1497. 48:47social interactions at school so I
  1498. 48:49identified that the child needs to um or
  1499. 48:52like an a need for the child as they
  1500. 48:54struggle with social interactions so my
  1501. 48:57goal for the parent is enhancing child's
  1502. 48:59social skills through guided
  1503. 49:01interactions so what I'm going to write
  1504. 49:02with my assessment treatment plan is
  1505. 49:05parents will practice turn taking games
  1506. 49:07and roleplaying social scenarios with
  1507. 49:09their child twice a week to improve
  1508. 49:10social social skills and interaction I
  1509. 49:13feel like this is also a really easy one
  1510. 49:15for the parents to do CU you can guide
  1511. 49:18them with like okay these are some games
  1512. 49:19you can play these are some like
  1513. 49:22situation or some interactions you can
  1514. 49:24start doing with the client and then
  1515. 49:27it's easier to measure as well it's two
  1516. 49:28times a week so it's not like again
  1517. 49:30you're not asking them to play with them
  1518. 49:32all day every day like it's setting
  1519. 49:33aside designated time to really Target
  1520. 49:35it and you know say this is a family
  1521. 49:37that you learned like got two surgeon
  1522. 49:38parents and you know they don't have as
  1523. 49:41much time as everyone else or you know
  1524. 49:44they have a this client also like maybe
  1525. 49:45they go to like swim after therapy like
  1526. 49:48they're only coming home and like really
  1527. 49:50eating and going to bed exactly so
  1528. 49:52you're giving them the time to like work
  1529. 49:53on this yeah so next code word right yes
  1530. 49:56our code Cod word number three today is
  1531. 49:58goals that'll be your final code word
  1532. 50:00for this episode and then our last
  1533. 50:03example was kind of like when we were
  1534. 50:05just asking parents about their
  1535. 50:06long-term goals so I've gathered you
  1536. 50:08know parents have long-term goals for
  1537. 50:10Independence and daily skills and then
  1538. 50:13I've identified a need they want to
  1539. 50:15learn how to do the stuff at home how to
  1540. 50:17teach daily living skills to their uh
  1541. 50:19their kiddo and then I know the goal I
  1542. 50:22need to write need to support the
  1543. 50:23development of self-care and
  1544. 50:24Independence for that family so the
  1545. 50:27specific goal I have is parents will
  1546. 50:28teach their child basic self-care tasks
  1547. 50:31such as brushing teeth and getting
  1548. 50:32dressed independently by the end of the
  1549. 50:34month this is something you could also
  1550. 50:36break up if you know you needed to if
  1551. 50:39like you know the child is really going
  1552. 50:40to take a while like if you guys have
  1553. 50:42been working on uh teeth brushing for
  1554. 50:44like months know that like we should
  1555. 50:46probably Target that one at a time but
  1556. 50:48if you know that the learner is pretty
  1557. 50:49quick to learn you know that the parents
  1558. 50:51involved and they're practicing the same
  1559. 50:52strategies you can combine them yeah
  1560. 50:55that's really all I had for like all of
  1561. 50:57our examples and goals I kind of want to
  1562. 50:59start like how do you feel after doing
  1563. 51:01this you feel like everyone all the
  1564. 51:03information they needed yeah I feel like
  1565. 51:05we provided a lot of information and it
  1566. 51:07feels like almost overwhelming like we
  1567. 51:08gave them so much so but at the same
  1568. 51:11time I feel like we didn't like go over
  1569. 51:12everything you know there's so many
  1570. 51:14other questions you could be asking
  1571. 51:16there's so much so take what you need
  1572. 51:18from this like again don't um like
  1573. 51:20regurgitate what we're doing exactly
  1574. 51:23like fit it to your model like you know
  1575. 51:25yourself best and you know how
  1576. 51:26assessments and your intakes are already
  1577. 51:28going um so just take some of these
  1578. 51:30things like with the questions that
  1579. 51:31we're asking and we also recognize we're
  1580. 51:33not perfect we may have missed some
  1581. 51:35questions or yeah so if you guys have
  1582. 51:38any for us like let us know we would
  1583. 51:40love to share them with everyone else
  1584. 51:42too and we'll see you guys next time see
  1585. 51:44you soon all right guys thank you so
  1586. 51:47much for listening please don't forget
  1587. 51:48to like And subscribe and if you want
  1588. 51:50your ceu credits go to our website at
  1589. 51:52Blossom children center.com talk to you
  1590. 51:54later see you for

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