Ep. 5 - Network Bonding Theory — Transcript
Full transcript
- 0:00(bright lively music)
- 0:03- Okay, so now we're gonna talk
- 0:04about Network Bonding Theory.
- 0:06And I know that sounds a little bit boring,
- 0:08but this is actually
- 0:09the heart of how networks get formed.
- 0:12Now, years ago, we could see
- 0:14the effects of network effects,
- 0:16but we couldn't see exactly how they were constructed,
- 0:18like Legos or piece by piece.
- 0:20But now we can, because of Web3,
- 0:23we've been able to see the software
- 0:25and the math and the people
- 0:26and the nodes of the networks, all interacting.
- 0:29And now that we can see it,
- 0:30we can put language to it
- 0:32and we can describe it
- 0:32and make it a tool for us to build our startups.
- 0:35So network bonding.
- 0:37Look, software used to be the hard part
- 0:39about your startup.
- 0:41Software is getting a lot easier.
- 0:42What's hard now is community building,
- 0:45is building the network,
- 0:47is getting people and other things
- 0:48to bond to your networks,
- 0:51which is how to bond people
- 0:53to the network of your company,
- 0:55because your company itself is a network.
- 0:57And companies have forever, made implicit decisions
- 1:02about what to compensate people,
- 1:04how to pay nodes to bond to their network,
- 1:07particularly in the form of shares and salary compensation.
- 1:11And at the beginning of a company,
- 1:14you will pay someone a lot more equity
- 1:18to cause them to bond to the network
- 1:20and then you pay less and less,
- 1:21and really a power law of geometrically declining rate
- 1:25at which you give out equity in your company,
- 1:27because once that network gets bigger and stronger,
- 1:29more and more people will join to that network.
- 1:32Now, what I'm proposing
- 1:33is that by being able to language it
- 1:34and see it and understand it,
- 1:36we can now make it a tool for building your companies.
- 1:39We want to take these historically implicit calculations
- 1:42that networks are making and make them explicit
- 1:46so that we can see them,
- 1:47and let me walk you through that right now.
- 1:48(bright lively music)
- 1:52So there's a mindset shift that you need to have
- 1:55in order to see what I'm talking about,
- 1:57which is, you've gotta go
- 1:58from the idea of a single player game
- 2:01to the idea of a multiplayer game.
- 2:03So if you're building a game of solitaire,
- 2:06that's a single player game.
- 2:07If you're selling a SAS tool to an enterprise company,
- 2:10they buy your tool, they use it for their data.
- 2:13That's it, that's all it is.
- 2:15But if you think about how
- 2:16to turn everything you're doing
- 2:17into a multiplayer game,
- 2:18or think of how, what you're doing is a multiplayer game
- 2:21and you didn't see it that way,
- 2:22you will start, that's the easiest way I've learned
- 2:26to help founders start
- 2:27to see what I'm talking about,
- 2:29which is how do I add other people
- 2:32into this game with me?
- 2:35What am I compensating them?
- 2:36What are they getting?
- 2:37What are they giving?
- 2:38What's the implicit arrangement we have
- 2:41with each of the nodes and the network we're bonding
- 2:43into this multiplayer game?
- 2:45So just keep that in mind
- 2:46as we walk through the examples I'm talking about,
- 2:49about how we can turn everything into a multi-player game,
- 2:51particularly your company.
- 2:53(bright lively music)
- 2:57So let's talk about a network that you're familiar with,
- 2:59which is your startup.
- 3:01So you've got people you want
- 3:03to bring in, employees,
- 3:05you've got customers you want
- 3:06to bring in to your company,
- 3:07you want recognition in form of press,
- 3:09or social media talking about them,
- 3:11and you want investors,
- 3:12you want people to bring capital
- 3:13into the business so that you can grow it.
- 3:16So these are four nodes.
- 3:17There's more, but lets just say, look,
- 3:18you've got four different types of nodes
- 3:20that you are trying to bond to your network.
- 3:22You call it a company,
- 3:23but it's really a network.
- 3:25And at the beginning of that process,
- 3:27you might find a co-founder,
- 3:29and you split the company 50 50.
- 3:30So you've basically given 50% of the company
- 3:33to the very first node that's willing to join with you.
- 3:36Now, the next person that comes along,
- 3:37who's the third person,
- 3:39how much equity do you think you're gonna give them?
- 3:41Maybe, 8%? And then the fourth person,
- 3:44what do you give them? Four?
- 3:45Fifth person, what do you give them? Two.
- 3:47So you've got this asymptoting declination
- 3:50of your willingness to pay people
- 3:52to join onto your network.
- 3:54Then, you go to an investor and you say,
- 3:56"I need to raise $2 million."
- 3:58And that investor gives you a seed check.
- 4:01And for 2 million, maybe they buy 15% of your company.
- 4:05But the next firm that comes along,
- 4:08they might give you 6 million for 15% of your company.
- 4:12And the next firm might give you $25 million
- 4:14for 15% of your company.
- 4:18And again, you've got a geometrically declining amount
- 4:21of equity you spend
- 4:23in order to get that new investor node
- 4:25to bond to your network.
- 4:28And we've been doing this implicitly for ever.
- 4:31But let's make it explicit.
- 4:33Let's understand that
- 4:34that is a process you're going through.
- 4:36And I believe that over time, we're gonna have software,
- 4:40spreadsheets that will help us measure
- 4:42the value impact of every new employee,
- 4:45every new customer, every new investor,
- 4:47every new press release we get, that gets published around,
- 4:51and we're gonna be able
- 4:52to calculate what we should be willing
- 4:54to pay and when to walk away from a deal,
- 4:56or to bring a new node into your network.
- 5:00I mean, this is true, as you know, with your customers.
- 5:03If you were to land Nike as a customer,
- 5:06you'll be able to tell everybody else,
- 5:07"Nike is a customer.
- 5:08They've made the decision to work with our software.
- 5:10They've made the decision to join our network."
- 5:12That's gonna help you land other customers.
- 5:14You know, there's a value there.
- 5:15Nike knows it too,
- 5:16and they want you to charge them less,
- 5:19or, but we don't have a formula for it.
- 5:22In the future, I believe we will have formulas
- 5:25for all these things,
- 5:26because we will understand all
- 5:27the math about all this specific tactical network bonding
- 5:31that we're doing to companies.
- 5:33For instance, a skeleton we can use for this is,
- 5:37to use maybe four factors
- 5:38in determining what you should be willing
- 5:40to pay a node to bond to your network.
- 5:41Number one, time.
- 5:42Time since inception of the company.
- 5:44The longer it is from the such of the company,
- 5:46the less you're gonna be willing to pay.
- 5:48Number two, the promise of the node.
- 5:50The node has some following on Twitter,
- 5:53they have some performance
- 5:54they've had in the past.
- 5:56There's some promise to them
- 5:57that you could probably measure
- 5:58in calculating what you should be willing to pay them.
- 6:01Number three is the engagement
- 6:03and performance they have after they bond
- 6:06to your network.
- 6:07So for instance, if we use Twitter as another example.
- 6:10You could pay someone
- 6:11with a big following to join your Twitter network,
- 6:13to grow out the graph,
- 6:15and to grow attention into that ecosystem.
- 6:18But if they don't tweet,
- 6:19that's a huge problem for you.
- 6:21People will go to their profile,
- 6:22they'll see that they haven't tweeted,
- 6:23and they'll think,
- 6:24"Oh, this Twitter thing is dead."
- 6:26This isn't cool enough for Kobe to be tweeting"
- 6:29And so without Kobe tweeting,
- 6:32it actually hurts your network
- 6:34to have Kobe having bonded in your network.
- 6:36So you actually want to compensate each node
- 6:39for their performance after their initial bonding.
- 6:41And then, the fourth thing to look at is,
- 6:43there's different curves you can use
- 6:45in declining how much you're willing
- 6:47to pay somebody.
- 6:48But again, these four elements
- 6:50are a skeleton toward thinking
- 6:51about how you build a spreadsheet
- 6:53or even software to help you calculate what a new node
- 6:56is worth to your network.
- 6:58(bright lively music)
- 7:03And so once you've figured out
- 7:04what you think a node would be worth to you to bond,
- 7:07then you have to figure out what type
- 7:09of compensation to give them.
- 7:10And actually, there's a lot of different types
- 7:12of compensations.
- 7:13And I'll walk through the list with you
- 7:15so you can see the variety
- 7:17that we've already been dealing
- 7:18with over the last three years
- 7:19in building the companies we're working with.
- 7:21The most obvious one
- 7:22is the value of using the product.
- 7:25So the value of your product
- 7:27is actually the first
- 7:28and most useful thing
- 7:29that you can still do going forward.
- 7:31The second thing,
- 7:32you could consider is giving them cash.
- 7:35US dollars, or Euros, or Bitcoins,
- 7:37or whatever they might wanna get paid
- 7:39to join your network.
- 7:40You can see this in a lot of entertainment products,
- 7:44with celebrities, and whatnot.
- 7:46Of course, you can consider giving equity shares,
- 7:48traditionally, to your employees.
- 7:51But increasingly, people are wondering whether
- 7:53it should be shared beyond employees.
- 7:55Fourth thing you consider would be just discounted fees.
- 7:58We've seen that premier placements
- 8:00and traffic and attention,
- 8:02extra traffic and attention to people.
- 8:03People are willing to bond
- 8:04to you if you promise them things like that.
- 8:06You give them status symbols in the system.
- 8:09You give them early access to various pieces,
- 8:11or to different communities within your product.
- 8:16You might give them some voting or decision making,
- 8:18the ability to edit things or to change things,
- 8:20really power in your network.
- 8:22The ninth thing you might consider
- 8:24is giving them premier software features.
- 8:27Functionality like power that other people don't have.
- 8:30Number 10 could be membership into this valuable click,
- 8:33or access to other nodes
- 8:36they wouldn't normally get access to.
- 8:39Another thing could be real world perks like dinner,
- 8:41or tickets to the ball game.
- 8:42We've seen that repeatedly, certainly in the sales process.
- 8:46Another thing you can give people
- 8:47is really a belief in the mission.
- 8:48This is a right brain compensation.
- 8:50It's a intrinsic motivator,
- 8:52but you've gotta put it on your list,
- 8:54because some of your businesses will have the ability
- 8:57to create belief in the various nodes who want to join.
- 9:01Another thing to think of is a commitment
- 9:04to a set of human relationships,
- 9:05another right brain intrinsic thing.
- 9:07And then, now we're getting into fungible tokens.
- 9:11Just people are adding tokens
- 9:12to certain marketplaces and saying,
- 9:14"If you continue to run your labor through our marketplace,
- 9:18you will earn more tokens,
- 9:19which will be worth money in the future."
- 9:22And then, the last thing to consider
- 9:23is non-fungible tokens.
- 9:24NFTs, so far have been mostly about art
- 9:27and art communities and whatnot.
- 9:28But increasingly, these are just ways
- 9:31of owning unique things that are digitized.
- 9:36And so you can see that companies
- 9:37in the future will be compensating both customers
- 9:41and employees and users of the product
- 9:44with non-fungible tokens as well.
- 9:46So that should go on your list.
- 9:48So there's lots of ways of compensating the nodes,
- 9:50some of which you're experience with,
- 9:51some, maybe you're thinking about differently now.
- 9:53(bright lively music)
- 9:57In addition to making it a multi-player game,
- 10:00another big mental concept you've gotta grab
- 10:03is that not all nodes are created equal.
- 10:05In fact, they're very different, very unequal.
- 10:08I believe that in the future,
- 10:11almost all marketplaces and network businesses
- 10:13are gonna have fungible tokens
- 10:15to compensate the various nodes of the network to bond
- 10:17and stay bonded to their networks.
- 10:19And I'm gonna give you an example here
- 10:20that is a real world example we've seen
- 10:22in the last couple years that demonstrates this.
- 10:25PSG, Paris Saint-Germain,
- 10:28the big soccer team in Paris has recruited Lionel Messi
- 10:33to leave Barcelona and join them
- 10:35for the last years of his career.
- 10:37They didn't give him shares in PSG,
- 10:39but what they did do is they gave him fan tokens,
- 10:42millions of fan tokens
- 10:45that they had distributed out to the fans.
- 10:47The fans were buying them as part of the network
- 10:50to bond to the tribal network effect of this,
- 10:52of this soccer team.
- 10:54Now, think about it.
- 10:56It's just a soccer team, but it's not.
- 10:57It's actually a network.
- 10:58And in this case, we know it's a tribal network.
- 11:01And these fans were buying these tokens
- 11:02to get access to t-shirts,
- 11:03or get to go in early into the stadium.
- 11:06They were getting compensated
- 11:07for their tokens in various ways.
- 11:10And when it was announced
- 11:11that Lionel Messi was joining PSG,
- 11:13the value of those tokens doubled.
- 11:15So if they gave Lionel Messi 2 million tokens,
- 11:19and those tokens were worth $4 a piece, €4 a piece,
- 11:22suddenly they're worth €8 a piece,
- 11:24and they just compensated Messi
- 11:25almost 16 million euros with fan tokens.
- 11:30That's gonna be a significant part of his compensation.
- 11:33And this is just the beginning,
- 11:35because these types of fungible tokens
- 11:36are just beginning.
- 11:37So you can imagine what
- 11:38it's gonna be like 10 or 20 years from now.
- 11:40They're gonna be used more and more.
- 11:42Now, think about,
- 11:43did Messi get compensated enough for joining PSG?
- 11:47And there are some indications
- 11:48that he was not compensated enough.
- 11:50One would be the fact
- 11:52that the French league, soccer league,
- 11:56their TV rights went from being worth $600 million
- 11:59to being 1.2 billion as soon as messy joined that.
- 12:03What percentage of that 600 million gain
- 12:06is gonna go to Messi?
- 12:07Arguably, all of it should go to him
- 12:09because he was the instance which caused
- 12:12that price to jump so much.
- 12:14But I'm sure he did not get all of that 600 million.
- 12:16And then, you were gonna have debates.
- 12:18And in the future, we're gonna have very open debates
- 12:21about this sort of thing.
- 12:22And his agents will be able to trail where in the network,
- 12:27not only is it gonna affect PSG
- 12:29and the value of their fan tokens
- 12:30and their fan base and the value of their tickets,
- 12:32but it's gonna affect all of the French teams
- 12:35that are gonna then play Messi
- 12:36and everyone's gonna wanna tune in.
- 12:38So that wider network,
- 12:40that bigger network will now all lift up
- 12:43because of this addition of this one node.
- 12:46So when you think about this sort of a thing,
- 12:49you've used to think about it as sports,
- 12:50but now, think about it as networks,
- 12:52and you can start to see the ripple effects,
- 12:54the value causation, the value capture,
- 12:57how that's all gonna work?
- 12:58You're gonna start to need to write
- 13:00that into your startup, just as Paris Saint-Germain
- 13:03and all the teams around the world
- 13:05are gonna need to write it into their plans
- 13:06and how they compensate people going forward.
- 13:09Think about all the other network nodes
- 13:11around Paris Saint-Germain, think about the fans.
- 13:14Should they be compensating
- 13:16the fans to wear outrageous outfits,
- 13:20or to be beautiful,
- 13:21or to be loud,
- 13:22or to be enthusiastic,
- 13:24or to greet people outside of the stadium?
- 13:26Well, now either you have fungible tokens
- 13:28that are not shares in the company
- 13:30and are not just outright compensation,
- 13:32you start to have ways
- 13:33of animating all the different nodes
- 13:35that make going to the soccer games amazing,
- 13:38following the team amazing,
- 13:40copying their stats and playing fantasy games amazing.
- 13:43It just is gonna ripple out and out and out.
- 13:45And it's a huge open creative area
- 13:47that we've now entered into
- 13:49now that we have this web three
- 13:50and these ownerships, these NFTs.
- 13:52Huge creative space over the next decades
- 13:55that is gonna reveal all these businesses as networks,
- 13:59and is gonna allow us to manage them as networks.
- 14:01(bright lively music)
- 14:06This is gonna require a bit of a mindset shift
- 14:08for founders, because the nodes
- 14:11that are unequal are going
- 14:13to start being able to see and understand,
- 14:17and then demand compensation
- 14:20for their participation in you network in ways
- 14:23that they haven't been able to in the past.
- 14:24I mean, think about shares.
- 14:2620 years ago, if you were living in Europe,
- 14:29most employees didn't even ask for shares.
- 14:32They didn't think about it.
- 14:33It was a Silicon valley thing.
- 14:35And then, as it spread East, it got to New York
- 14:38and then eventually it spread to Europe
- 14:40and now, most have learned to ask for shares,
- 14:43because they can see the shares,
- 14:44they've been able to track the shares,
- 14:45they've heard the stories of the shares.
- 14:48The same thing is gonna happen
- 14:49with tokens and with NFTs, Non-fungible Tokens
- 14:52in the future with all of your nodes
- 14:54expecting to get compensated
- 14:56for the value they bring to your network.
- 14:58So it's gonna require software spreadsheets thinking
- 15:01it's gonna require different mindset
- 15:03from founders to manage in this new environment
- 15:05as everything gets revealed as a network,
- 15:07and we have ways of measuring and compensating people
- 15:09for the value they bring to those networks.
- 15:11(bright lively music)
- 15:15A lot of people are getting
- 15:16into all this compensation stuff
- 15:17and tokens and incentives.
- 15:20And incentives are important.
- 15:21In fact, I think Charlie Munger says,
- 15:22"Show me the incentives and I'll show you the outcome."
- 15:25I just think that's incomplete.
- 15:27We are going to be subject to overcompensating,
- 15:31or over-indexing if you will, on incentive models.
- 15:35And we really shouldn't,
- 15:36we shouldn't forget the human part of this.
- 15:39And you see that and if you're gonna recruit a sports person
- 15:42to your team like Lionel Messi,
- 15:44does he like the people he's gonna be playing with?
- 15:46Does he like the management?
- 15:47Does he like living in Paris?
- 15:49Does his wife like living in Paris?
- 15:52There's still human factors in compensating if you will,
- 15:56these nodes to bond,
- 15:58and let's not forget them.
- 15:59(bright lively music)
- 16:03So that being said about the right brain needs of people,
- 16:07we are going to enter a new era about now,
- 16:10which is that, for the last 25 years,
- 16:13we've watched the internet create networks
- 16:18that have attacked the scale effect businesses of the past.
- 16:21And it's been an unfair fight.
- 16:22It's been like mammals versus reptiles.
- 16:24Mammals end up dominating.
- 16:25So we've been able to defeat the newspapers
- 16:27and the radios and the TVs with new media.
- 16:29We've been able to defeat the old non,
- 16:31the scale businesses with networks
- 16:33and new online marketplaces and whatnot.
- 16:36But going forward, as you're starting your company,
- 16:39you're gonna be building networks
- 16:41and you're gonna be increasingly competing
- 16:42against other networks.
- 16:43So we're gonna get all this network on network files.
- 16:45We're gonna get network wars.
- 16:47And you're gonna wanna learn tactics
- 16:49for how you take down those networks
- 16:51and you're gonna learn tactics
- 16:52to how to defend your networks against other networks.
- 16:56So we're gonna be writing more about this
- 16:57and publishing it in the future,
- 16:58but the basic idea for the masterclass is this,
- 17:02the nodes you have are not created equal.
- 17:04So you need methods for measuring
- 17:07and understanding who your most valuable nodes are
- 17:10so that you can defend,
- 17:12or you can attack the ones
- 17:14that are in the other networks you need.
- 17:15You need to understand how to measure.
- 17:17Secondly, look at your take rate.
- 17:20A take rate makes you vulnerable.
- 17:22Whatever that friction is that you've introduced
- 17:25into your network to, maybe, get compensated,
- 17:27or for other reasons,
- 17:28any friction makes you vulnerable
- 17:30to an attack from another network if you've got one.
- 17:33And any network that has a bunch of friction,
- 17:36or too high of a take rate is an opportunity for you.
- 17:39The third thing is if there's network pollution.
- 17:42So if there's bad actors,
- 17:43if the networks you're in aren't really clean,
- 17:46you're vulnerable.
- 17:48And likewise, they're vulnerable to you
- 17:50if you can provide something better.
- 17:51And then the fourth thing to look at would be status.
- 17:54So a lot of networks start out pretty high status,
- 17:56but then they decline over time as they grow.
- 17:59And when that happens,
- 18:01there's often an opportunity to attack from the top.
- 18:04And if you've gotten too big,
- 18:05they can attack from the top as well to find a niche,
- 18:08to find a minimum viable cluster,
- 18:11and grab that from you
- 18:13and then build out their network around that.
- 18:16And so a fifth thing would be
- 18:17if the nodes in your network are fungible.
- 18:19Like, if they're willing to multi-tenant,
- 18:22that makes you vulnerable to another network attack,
- 18:24'cause they can go and try out
- 18:25the other network and decide they prefer it.
- 18:27(bright lively music)
- 18:31So an example of this would be how SiriusXM went
- 18:35and paid a $100 million to this incredible node,
- 18:37Howard Stern, to bring him over to their network,
- 18:40put him behind their paywall,
- 18:42and hopefully bring all of his customers with him.
- 18:44And from that, they were able to get more people,
- 18:47because they wanted to join the network that node,
- 18:49or Howard Stern was on.
- 18:51And that's one example.
- 18:52Another one would be SushiSwap.
- 18:55So SushiSwap basically copied Uniswap,
- 18:57but then went after their top node saying,
- 19:00"Don't trade your crypto there,
- 19:02don't hold your crypto there.
- 19:03Do it on our site,
- 19:04and we will compensate you
- 19:06with our fungible token in order to move over."
- 19:08And when they did,
- 19:09when they staked their assets over on SushiSwap,
- 19:12this was what is now called a Vampire Attack,
- 19:14where they went into the most fab and just took them away
- 19:16and created a lot of value,
- 19:18multi-billion dollar company was formed
- 19:19in just a few months
- 19:21by doing just such a network on network attack.
- 19:24And that is one of the first examples
- 19:26that we're gonna see
- 19:27about widespread network and network violence
- 19:30that we're gonna see again and again and again
- 19:32over the next 25 years,
- 19:33and you'll be involved with.
- 19:34(bright lively music)
- 19:39So now you've seen how not all network affects.
- 19:40(voice goes mute)
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