Dr. Sankalp Taparia - APLBED Testimonial — Transcript

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1. 0:00Hi doctor, how are you doing today?
2. 0:01>> Hello, I'm fine. How are you?
3. 0:02>> I'm good to thank for asking. Yeah,
4. 0:04>> if I may know, what's your name doctor?
5. 0:05>> I'm Dr. Sankal Tapara and I'm from
6. 0:07Kolkata.
7. 0:08>> Wow. Okay. And how many years of
8. 0:10practice experience do you have?
9. 0:12>> Uh I started my practice called Happy
10. 0:14Tooth in Kolkata in 2009. So it's been
11. 0:17almost 16 17 years since I've been
12. 0:19practicing. I completed my BDS in 2003
13. 0:22and then onwards I've been practicing
14. 0:24general dentistry and then went on to do
15. 0:26my masters and now doing exclusive
16. 0:28pediatric dental practice in Kolkata for
17. 0:31almost 15 16 years now.
18. 0:33>> That's amazing doctor. So doctor what
19. 0:35was this one challenge or problem that
20. 0:37you were facing in your practice that
21. 0:38made you join the program?
22. 0:39>> So uh very honestly uh we've been
23. 0:42running our practices successfully. I
24. 0:44opened another practice about 3 years
25. 0:45ago, but our major uh challenge was you
26. 0:48know the nitty-g gritties of day-to-day
27. 0:51managing dental clinics, how to manage
28. 0:54your staff, how to manage your
29. 0:55inventory, how to look at finances, how
30. 0:58to understand finances per se. These
31. 1:00were things which were I mean you know
32. 1:03you would think about it and just put it
33. 1:05in the back burner.
34. 1:08So all that was good but we really
35. 1:11didn't have a concrete plan on how do we
36. 1:14even do marketing and with uh
37. 1:18traditional word of mouth marketing was
38. 1:20working well but now social media has
39. 1:21taken over and those were the things
40. 1:23which I really thought were needed to do
41. 1:25something about it but we weren't having
42. 1:27too much of an answer for but this
43. 1:29program gave me some thoughts and
44. 1:30insight into it. Wow, that's amazing.
45. 1:32But why now doctor? Like I mean you have
46. 1:34been practicing over 15 years now. I
47. 1:36know I'm thinking why not earlier
48. 1:39the right way. Yeah. But u honestly um
49. 1:43when I heard about this program uh I was
50. 1:46thinking must be another course where
51. 1:48you know they're uh they're selling some
52. 1:51stuff and it's not really going to help.
53. 1:53But when I saw the course content I
54. 1:55spoke to a previous participant Dr.
55. 1:56Shinas Pamini and he really said that
56. 1:59sankpai I wish I did this course when I
57. 2:01was your age and I'm thinking I wish I
58. 2:04had got this course when I was you know
59. 2:06about 15 years ago maybe it would have
60. 2:07benefited us a lot
61. 2:09>> but it really helped us understand and
62. 2:11give guidelines on to how we can
63. 2:14actually start off running a successful
64. 2:17practice.
65. 2:18>> Correct. Amazing doctor. So now that you
66. 2:20have been part of for the program for 3
67. 2:22months now, what was this one aha moment
68. 2:24for you which was very memorable to you?
69. 2:27>> Uh honestly there have been quite a lot
70. 2:30of aha moments and quite a lot of
71. 2:33moments where more than the aha factor
72. 2:36have been that oh wow this is really
73. 2:39worth implementing. right from uh the
74. 2:42classes where we did um um uh I think
75. 2:46social media marketing to classes where
76. 2:48we were discussing finances uh to the
77. 2:51class on AI by Dr. Shankara and I was
78. 2:54thinking my god where is this world gone
79. 2:56I mean he's talking of talking AI in
80. 3:00dentistry to another level and what all
81. 3:03the possibilities are and and how much
82. 3:06it's real it's already been practicing
83. 3:09practiced in so many parts of the world
84. 3:10so I thought those were really really
85. 3:12worth implementing and that one thought
86. 3:15which really got me uh thinking was on
87. 3:18the utilization Dr. uh by uh there was a
88. 3:22class by parikhit
89. 3:23and he spoke about how you can use chat
90. 3:27GPT to you know just not like another
91. 3:30Google tool but you really utilize chat
92. 3:33GPT in your day-to-day practices and in
93. 3:36your life and implement that and that
94. 3:38really stuck with me that wow that's
95. 3:41something you can subscribe to and learn
96. 3:43from.
97. 3:44>> Amazing doctor. So um is there something
98. 3:47that you learned out of the program yet
99. 3:49and which you implemented already? Uh
100. 3:51we've already started doing a few things
101. 3:54small things we've started implementing
102. 3:55because there are lots on our end to do
103. 3:58before we start implementing this and
104. 4:00you have to really uh go in depth into
105. 4:02the uh content but two three things
106. 4:05which we already implemented. one is uh
107. 4:07started u doing some bonuses for our
108. 4:11staff doing some uh this was this was an
109. 4:13interaction with the fellow participants
110. 4:15which we did and realize best practices
111. 4:17in their clinic and we started
112. 4:19implementing in our clinic and we've
113. 4:20seen a change also we started
114. 4:22implementing a few things uh related to
115. 4:25inventory management so that's been
116. 4:27something which we've been looking at
117. 4:29and we are now seriously looking at
118. 4:31doing uh social media marketing
119. 4:33>> amazing doctor so here or how was the
120. 4:36entire faculty experience for you
121. 4:38considering uh the entire faculty was a
122. 4:41diverse
123. 4:42>> very diverse faculty definitely and they
124. 4:44were each one was really amazing the way
125. 4:47they took out time to explain uh uh
126. 4:50Shriam sir was also amazing Dr. Shri Ram
127. 4:53he even uh when we were on our WhatsApp
128. 4:56group discussing that we needed certain
129. 4:57points on handling staff issues he came
130. 5:00in and pitched in and gave some ideas.
131. 5:03Then we had an impromptu evening session
132. 5:05where we discussed a lot of things where
133. 5:07we decided to you know chitchat and do a
134. 5:09lot of uh discussions and got lot of
135. 5:11insights on how we can manage our staff
136. 5:15uh you know daily problems of our staffs
137. 5:17in our clinic. Everybody has problems
138. 5:18where people don't turn up on time.
139. 5:20They're not responsible enough. They're
140. 5:21not taking the roles and
141. 5:22responsibilities seriously. So these
142. 5:24things also got ironed out during these
143. 5:27discussions.
144. 5:27>> Wow. Amazing doctor. So um um in this
145. 5:30program um considering you have spent
146. 5:33this 3 months like we mentioned here you
147. 5:36have given a lot of time, energy and
148. 5:38even money right do you think you have
149. 5:39gotten a value back out of? Oh yeah
150. 5:41definitely I I definitely feel the key I
151. 5:45would suggest is to start working and
152. 5:49implementing this in your practices and
153. 5:52uh see
154. 5:54teachings are always great. It's the
155. 5:57implementation which is a problem and
156. 5:59there was a a class on activity based uh
157. 6:03cost uh costing right and that is
158. 6:05something we already implemented and we
159. 6:07are seeing the changes we uh we we are
160. 6:09trying to tag in pricing uh of our
161. 6:13products or our services based on the
162. 6:15activity and just not what the market
163. 6:17price is. So the key important thing I
164. 6:20feel is that we should actually start
165. 6:23looking at the course uh in great
166. 6:25detail. Look at the notes, study, work
167. 6:27hard, get back to your books and then
168. 6:30implement it. I'm sure it's going to
169. 6:31give great benefits to everybody who's
170. 6:34trying to enroll for this uh program.
171. 6:36>> Right. Dr. So um now um cons uh this uh
172. 6:41do you think in terms of knowledge,
173. 6:43future growth or even um opportunities
174. 6:46do you think this you got a value back
175. 6:48in terms of fees that you paid?
176. 6:49>> Definitely there is no two ways about
177. 6:51it. This definitely has value.
178. 6:54>> Okay. So um there are so many uh
179. 6:56dentists out there especially senior
180. 6:58dentists who are struggling or facing
181. 7:00challenges in their practice. Is there
182. 7:02something you would like to tell them or
183. 7:04probably whether this program is
184. 7:06actually for other dentists as well?
185. 7:09>> It's actually a program for uh more so
186. 7:12for senior dentist because they are so
187. 7:14skilled with their dentistry. They're
188. 7:16delivering such good quality dental
189. 7:18treatment to their patients. But what we
190. 7:20actually all of us I mean if I consider
191. 7:23myself 15 17 years into practice what we
192. 7:26all of us lack is how to manage it as a
193. 7:29business finally and see at the end of
194. 7:32the day uh doing ethical practice is the
195. 7:36bare minimum thing which you can offer
196. 7:38to your patients but also you need to
197. 7:40understand that this is where your bread
198. 7:42and butter is going to come from your
199. 7:44children's educations your lifestyle
200. 7:46everything depends on your how well you
201. 7:48run your clinic and if we have that
202. 7:50sorted that will definitely help us go a
203. 7:53long long way. So it is for anybody
204. 7:55who's wanting to start off or actually
205. 7:58the senior practitioners who are already
206. 8:00delivering good dentistry that is very
207. 8:02very given but what is needed is how to
208. 8:05understand the business side of
209. 8:06dentistry. All right Dr. Great thank you
210. 8:09so much for your time so much and it was
211. 8:11a lovely experience with ISB and the
212. 8:13entire staff. Hearts off to you and this
213. 8:15campus is mind-blowing. Absolutely
214. 8:17mind-blowing. Thank you so much. Great.
215. 8:19Thank you. Thank you, Dr. N.
216. 8:25[Music]