Doku: Ausländische Pflegekräfte als Rettung? — Transcript
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- 0:04There are more than 4 million people in
- 0:06need of care in Germany, but far too
- 0:08few staff. Caregivers from abroad are
- 0:11meant to close this gap.
- 0:14This profession is burdened with so
- 0:16many negative things like death, dying,
- 0:19and maybe the pay, too, so it’s a
- 0:21huge help to us when someone agrees to
- 0:24travel 4, 5, 6, 7,000 km to do exactly
- 0:26this job here.
- 0:30Many of these women and men come from
- 0:31all over Europe, Asia, or Latin America
- 0:33. A major challenge is the language.
- 0:37Now. I understand a little more. Better
- 0:41.
- 0:42Those who can afford it hire a foreign
- 0:43caregiver to come to their home. Costs
- 0:46are up to € 3,000 a month.
- 0:51This is my old patient, my favorite
- 0:53patient.
- 0:55I'm satisfied.
- 0:57The foreign caregivers have to overcome
- 0:59several hurdles here. From German exams
- 1:02and additional training to encountering
- 1:04a foreign culture, can the helpers from
- 1:07abroad solve our nursing shortage?
- 1:10Start of shift for Brandon Errera. The
- 1:1325-year-old Mexican has been working at
- 1:15a Bavarian Red Cross nursing home for
- 1:17about 3 months. He moved to Germany
- 1:20specifically for this. The morning
- 1:24shift is a tough one.
- 1:26I work from 6 a.m. to 2:30 p.m. Yes,
- 1:31it's exhausting.
- 1:32It's normal in the whole world. I think
- 1:36nurses have to wake up early and start
- 1:40their work at 6, that's normal. It’s
- 1:43like that in Mexico, too.
- 1:45Good morning.
- 1:46Good morning. Morning. Good morning.
- 1:51Morning.
- 1:51How are you all?
- 1:55Great.
- 1:55And you?
- 1:56Did you sleep well too?
- 1:59Yes. Hours are enough.
- 2:03The nursing facility in the Munich
- 2:04district of Paring currently cares for
- 2:06about 220 residents. Shift supervisor
- 2:09Thomas Preuß assigns Brandon’s group
- 2:11.
- 2:12You have Mrs. Faller today.
- 2:14Okay.
- 2:14Mrs. Faller, we already showered her
- 2:16yesterday.
- 2:17Okay.
- 2:20She had intertrigo under her right
- 2:22breast.
- 2:23Okay. Okay.
- 2:24Very severe. She has some Multilind
- 2:27ointment as needed. She has it in her
- 2:28room. Just apply it a little. The
- 2:31compresses are in the nightstand.
- 2:33And then the right side. Okay.
- 2:35And then you'll manage. If there's
- 2:36anything, just ask.
- 2:37Okay,
- 2:38then you can get started.
- 2:40Now it’s time to start.
- 2:42A total of 169 employees work here, and
- 2:45two-thirds come from abroad. The trend
- 2:48is rising.
- 2:49Good morning. Morning.
- 2:52Good morning, Mrs. Faller.
- 2:54Yes.
- 2:55Are you already awake? I was in school
- 2:58for quite a while.
- 3:00Okay. The light is on.
- 3:03Should I turn on the light or do you
- 3:05not need it?
- 3:07Yes, I need it.
- 3:08Yes, of course.
- 3:09Did you sleep well?
- 3:11A bit restless.
- 3:13Restless. I spoke with my colleagues.
- 3:16Yes.
- 3:17Do you have a little problem with your
- 3:19chest? Here on your chest, it's a bit
- 3:24red.
- 3:24It was completely red here. Brandon
- 3:28helps the old lady get dressed. Erna
- 3:30Faller originally comes from Northern
- 3:32Germany and has been alone since her
- 3:34husband died.
- 3:35I am a young girl of 96 years. I've
- 3:39been here 3 years or 4 years, I don't
- 3:42know. And I have been very, very, very,
- 3:45very, very, very well received here. I
- 3:50made friends with him right away. I am
- 3:54a people person too, I approach people.
- 3:57I don't turn them away. And I know a
- 4:02few Spanish words too, so that works
- 4:05out right away, right? He once told me
- 4:09beer in Spanish is "cerveza". Good
- 4:13morning.
- 4:13Good morning. Yes.
- 4:15Good morning.
- 4:15Good morning. "Un" something, of course
- 4:19.
- 4:20Yes. Oh, "cerv". Yes. A "cerveza"
- 4:22a beer.
- 4:23A beer.
- 4:24Yes, that's right.
- 4:25Those are the kinds of things, right?
- 4:27It doesn't matter.
- 4:28How do the stockings feel? It's good.
- 4:31Yes, they are good.
- 4:32They are good. Yes, I think it's great
- 4:35that they are coming to us in Germany
- 4:38now. I'm amazed that everyone is coming
- 4:42to Germany now to learn with us. And I
- 4:46find that incredibly nice.
- 4:50More than 200,000 nursing staff from
- 4:52abroad are currently working in Germany
- 4:54. Yes, let me look. Okay,
- 4:58there are compresses.
- 4:59Do you still have any
- 5:01in my nightstand? That is a bit bad.
- 5:06Yes, I know.
- 5:07Since when has it been like that?
- 5:08Since the day before yesterday.
- 5:09The day before yesterday?
- 5:10Yes.
- 5:12Are you in pain?
- 5:13No.
- 5:14Burned? What burned? No,
- 5:16no,
- 5:20I studied 5 years as a nurse and 3
- 5:24years as a paramedic. Uh, nursing is a
- 5:30degree in Mexico and paramedic is a
- 5:34qualification here, and that was
- 5:37simultaneous. Weekdays I did university
- 5:42and weekends rescue and paramedic. Now
- 5:46in Germany, Brandon is working as a
- 5:48nursing assistant for around € 2,000
- 5:51a month. Later, he must pass an exam to
- 5:54be recognized as a certified nursing
- 5:56professional.
- 5:58This profession is burdened with so
- 6:00many negative things like death, dying.
- 6:03It is not really socially recognized as
- 6:05it actually deserves to be. Although it
- 6:09is a very important profession, the pay
- 6:11, perhaps also unattractive working
- 6:13hours, and so it is naturally a great
- 6:16help to us when someone agrees to
- 6:18travel 4, 5, 6, 7,000 km to practice
- 6:20exactly this profession here.
- 6:24Nationwide there are about 12,000
- 6:26retirement and nursing homes. Currently
- 6:28, about 200,000 foreign nursing staff
- 6:31work there. Nevertheless, many
- 6:33facilities are understaffed. Throughout
- 6:35Germany, around 35,000 nursing
- 6:37professionals are missing. Monday
- 6:43morning in a suburb of Nuremberg.
- 6:46Katharina Habala is preparing breakfast
- 6:48. The 47-year-old Pole lives in the
- 6:51house with an old lady and looks after
- 6:53her 24 hours a day. 7 days a week. I am
- 7:01up at 7 o'clock Marianne up. 8 o'clock
- 7:04washing. I later make breakfast oatmeal
- 7:09. This is favorite food my Marianne
- 7:13very slowly. Oh Marianne good morning.
- 7:20Marianne Kotschenreuter is 98 years old
- 7:23. She lives alone in her terraced house
- 7:25. Her husband died 8 years ago. For 4
- 7:28years, the pensioner has been using a
- 7:3124-hour care service. Without the help
- 7:34of the privately organized caregiver,
- 7:36the old lady would have to move out of
- 7:38her house and into a nursing home. A
- 7:40fate she shares with around 2.5 million
- 7:43Germans. Katharina is not just a
- 7:47full-time caregiver, but also the
- 7:49housekeeper.
- 7:53What is this housekeeper?
- 7:55Exactly.
- 7:57The two get along well.
- 8:00Marianke, enjoy your meal.
- 8:02Thank you. Soon.
- 8:03Thanks.
- 8:06Tastes
- 8:07good. Good. Good. Mm.
- 8:10The two eat all meals together.
- 8:14Katharina makes breakfast, lunch, and
- 8:16dinner. She is always there for the
- 8:20senior and available. Oh, my dear
- 8:24Mariane is
- 8:26can laugh sometimes
- 8:27laugh. Well, Marianne is
- 8:30this is my my old patient. My favorite
- 8:34patient is my princess my madame. Well
- 8:39Marianne, you are madame, you are
- 8:41everything. Well Marianke everything.
- 8:43Yes, Mrs.
- 8:44is no problem.
- 8:45Also Mrs. Doctor.
- 8:46Yes. Hi, I am Mrs. Doctor.
- 8:48Yes, I am happy very well cared for am
- 8:56well taken care of.
- 8:59Besides daily care, caregivers from
- 9:01abroad must also perform minor medical
- 9:04tasks, e.g., measuring blood pressure.
- 9:09Marianne, what today at noon
- 9:12to eat?
- 9:13Mhm. You say
- 9:16Kiss.
- 9:17No.
- 9:19What are the round ones called then?
- 9:21No, no, no,
- 9:22no, no, no,
- 9:23no,
- 9:24no. Spi Spinach.
- 9:29Ah, spinach to eat.
- 9:32Yes.
- 9:33Mm.
- 9:34Mhm. Spinach
- 9:36and eggs.
- 9:37And eggs.
- 9:38Yes,
- 9:39am satisfied.
- 9:41Everything in order. Everything okay.
- 9:47Katharina was actually a cleaner. Just
- 9:50under 10 years ago, she switched to the
- 9:53care sector. This family I am working,
- 9:57four years two months I am here working
- 10:01two months I am Poland is change come
- 10:04here my colleague.
- 10:07A prerequisite for full-time care is a
- 10:10private room with internet access for
- 10:12the caregiver. The 47-year-old has her
- 10:16sanctuary on the top floor under the
- 10:18roof. This is my closet I come here to
- 10:23German. This is my colleague. Here is
- 10:30all bed linen, new fresh my plants all.
- 10:38Yes, is better. For me, this room is
- 10:41much better. Is small all nice is TV
- 10:45watching is quiet is internet. The
- 10:51mother of one son uses her free time to
- 10:53improve her German. Besides that, she
- 10:56talks a lot on the phone with her
- 10:57husband.
- 10:58My husband works in Poland. I am here.
- 11:01Is a shame, but must Poland is not good
- 11:05work, not good pay. Yes,
- 11:10in about 5 weeks, the 47-year-old will
- 11:12be back home in Katowice. Then she will
- 11:15stay with her family for two months
- 11:17again. Katharina is receiving a visit
- 11:21from Daniel Chiek today. His agency
- 11:24placed her in this job. The native Pole
- 11:27regularly checks in on the caregivers.
- 11:30How is our Mrs. Kotschenreut doing?
- 11:34Thanks. Grandma is doing very well.
- 11:39We go for a short walk every now and
- 11:41then. Later we'll play "Ludo"
- 11:48and then I'll make dinner and give her
- 11:51her medication.
- 11:53The costs of our service range between
- 11:56€ 2,100 and € 2,800 per month. Uh,
- 12:01depending on the woman's qualifications
- 12:05, her language skills, and of course
- 12:08the care situation in the family. what
- 12:11needs to be done.
- 12:13More than 40 employees work for Daniel
- 12:16across the entire country. They take
- 12:19care of seniors as housekeepers or
- 12:21caregivers at all care levels.
- 12:24We also have patients with care level 5
- 12:29, meaning they are bedridden or in a
- 12:33wheelchair. For that, you need staff
- 12:38who bring a lot of experience or have
- 12:41specific training in that field. But in
- 12:46most difficult cases, you have to bring
- 12:48in a nursing service and split the
- 12:51tasks.
- 12:53In Germany, around 2.5 million people
- 12:55in need of care are currently looked
- 12:57after at home. A private 24-hour
- 13:00caregiver costs up to € 3,000 a month
- 13:03. In addition, the caregiver receives
- 13:06free room and board. An internet
- 13:08connection must also be provided. After
- 13:12his recognition exam, Brandon will earn
- 13:14at least € 3,300 a month as a
- 13:16geriatric nurse. In Mexico, by contrast
- 13:19, he would get a maximum of € 1,000.
- 13:21See you later.
- 13:22See you later. Yes. Astrid Ziller
- 13:27brought him to Germany. The facility
- 13:30manager is alarmed because fewer and
- 13:31fewer young people in this country are
- 13:33applying for training in geriatric care
- 13:35. That is why she recruits employees
- 13:38from abroad.
- 13:39In 2019, we traveled to Mexico. We
- 13:42conducted interviews there with over 80
- 13:47applicants, um, and then made a
- 13:51selection and chose 44 applicants, who
- 13:56are now here in Germany, um, and are
- 14:01doing a good job.
- 14:04It is not the first attempt. Looking
- 14:07back at the year 2018. Astrid Ziller is
- 14:10waiting expectantly at the S-Bahn
- 14:11station for three Italian women. The
- 14:13three nurses want to work as caregivers
- 14:16in the retirement home. Benedetta,
- 14:18Maria Lisa, and Beatrice come from the
- 14:20Abruzzo region. Morning,
- 14:23welcome to Altenmünster.
- 14:27Let's go. We have The good thing is,
- 14:29it's not far. I would have wished for
- 14:32better weather for you. On the way to
- 14:37the nursing home, there are already
- 14:39initial communication problems.
- 14:41Please.
- 14:42Well,
- 14:45you have to speak German with me.
- 14:48Even though the three women know very
- 14:50little German, Astrid Ziller is happy
- 14:52for every helping hand. The welcome is
- 14:54accordingly warm.
- 14:59Wow.
- 15:01A Bavarian breakfast is meant to make
- 15:03starting work easier. This gives the
- 15:05three Italians a chance to get to know
- 15:08some of their new colleagues. Nursing
- 15:11director Stefanie Botteek is about to
- 15:13show them around. They are
- 15:17Benedetta Salvatore hadn't expected
- 15:19such a welcome. I think it's a very
- 15:23nice gesture that we are being welcomed
- 15:25so warmly. I think we will feel
- 15:29comfortable here. The atmosphere is
- 15:33good. Ambience.
- 15:35Astrazilla is happy that the Italians
- 15:38want to work in her retirement home.
- 15:40They could have chosen a different
- 15:43location.
- 15:45I heard from you that all three of you
- 15:47wanted to come to Alto Münster.
- 15:50Why? We think that a small town is
- 16:03better for speaking and
- 16:09for Germany.
- 16:12Yes. In Italy, there are enough
- 16:16caregivers on the labor market. In
- 16:18Germany, however, people are
- 16:19practically fighting over them.
- 16:21Marilisa Adario feels almost
- 16:23uncomfortable. I am impressed by how
- 16:28accommodating the people we've met so
- 16:30far are. Everyone is so patient with us
- 16:34, even though we speak so little and so
- 16:37poorly. No one wants to embarrass us.
- 16:41It touches me that we are experiencing
- 16:42so much patience and helpfulness. The
- 16:49first day is going smoothly so far, but
- 16:52now things get serious. Follow.
- 16:55They are starting with the clothes and
- 16:57keys now,
- 16:58so that they can begin. Please, come
- 17:01with me.
- 17:02I wonder how the Italians will like the
- 17:04uniforms. The three nurses from the
- 17:07south are now visually turning into
- 17:09German geriatric nurses.
- 17:13So, we are done with the fitting.
- 17:16Hello, now
- 17:16they are already in gear. Work clothes,
- 17:19right? Yes. Hello.
- 17:21Yeah.
- 17:25Looking very good. Good. Um, does
- 17:27everything fit?
- 17:29Size?
- 17:29Yes.
- 17:30Yes.
- 17:30Length?
- 17:31Yes.
- 17:34And how do you like the new outfit?
- 17:37Yes, I like it. It's cute. White and
- 17:40familiar? No, in Italy we also wear
- 17:43white. In Chieti, I also wore white. So
- 17:47you like it? Yes, it's a bit more
- 17:49feminine. The colleagues are happy
- 17:53about the reinforcement from Italy. But
- 17:56how will the residents react? The
- 17:59facility has space for 90 people. Among
- 18:02them are many severe care cases.
- 18:06New faces are coming. May I interrupt
- 18:10you for a second? Hello,
- 18:11we have we have three ladies here from
- 18:17Italy. They are joining us now.
- 18:20The trained nurses introduce themselves
- 18:22to all the seniors.
- 18:30I am also Italian. Where are you from?
- 18:33From Rome. From Rome? I come from the
- 18:36Abruzzo region, from Chieti.
- 18:38I don't know, I'm not familiar with
- 18:40that. No.
- 18:42About half of the residents suffer from
- 18:45dementia.
- 18:50We had a great many such patients in
- 18:52Chieti, both with age-related dementia
- 18:54as well as Alzheimer's or Parkinson's.
- 18:59These diseases lead to a sense of
- 19:00alienation from the reality in which
- 19:02one is currently living. While touring
- 19:07the Bavarian nursing home, the three
- 19:09nurses from Italy meet a resident in a
- 19:11single room. They immediately notice
- 19:14how friendly everything looks.
- 19:18Benedetta takes the opportunity for a
- 19:20little chat.
- 19:23How many months? Uh
- 19:27I've been here for a year and a half
- 19:28now.
- 19:30Excuse me?
- 19:31I've been here for a year and a half
- 19:34now. Okay.
- 19:34Mhm.
- 19:35Are you a woman? Woman
- 19:38Woman? Wheth-
- 19:40Are you happy? Yes. Yes, I like it here
- 19:44. I still do everything myself.
- 19:46Exactly. And that's what I was trying
- 19:49to explain, say "qualita de vita.""
- 19:54Qualita de vita" means in German
- 19:57Quality of life. Super. Very good.
- 20:01That makes learning German fun. The
- 20:06first workday is over at 12 noon. How
- 20:10did the three Italians go over with the
- 20:12nursing director?
- 20:14Very likable young people who are eager
- 20:16to get to know this profession, and
- 20:19that is not always a given. This smile
- 20:22and this, yes, the commitment they show
- 20:23by saying they want to work here is a
- 20:25positive sign for us. I have a very,
- 20:27very good feeling. At this point, no
- 20:29one suspects that the three women's
- 20:31commitment will come to an abrupt end.
- 20:36Back in Nuremberg with Marianne
- 20:38Kotschenreuter. The 98-year-old wants
- 20:41to continue living in her house and
- 20:43avoid moving to a home. A Polish
- 20:46caregiver helps her with that. In the
- 20:48senior age group, three-quarters of the
- 20:51population are in need of care. Mm.
- 20:57Here you go, my dear.
- 21:01Thank you very much.
- 21:02Mhm.
- 21:03You're welcome.
- 21:06While Marianne takes a little break,
- 21:08the Polish woman is already taking care
- 21:09of lunch. 24/7 care is very demanding
- 21:13and time-consuming. The 47-year-old
- 21:16runs the household and has to shop and
- 21:18cook.
- 21:21Today for lunch, there's mashed
- 21:24potatoes, spinach, and eggs.
- 21:28Until a few years ago, the senior could
- 21:30still take good care of herself in her
- 21:32house. Then, mild age-related dementia
- 21:35set in. The 98-year-old wasn't drinking
- 21:37enough and had to go to the hospital.
- 21:40Her sons then organized the 24-hour
- 21:43home care service.
- 21:46Thank you, thank you.
- 21:47You're welcome, you're welcome. M
- 21:51Round-the-clock care costs Marianne
- 21:53Kotschenreuter a little more than €
- 21:552,000 a month.
- 21:58Tastes good.
- 22:01And after eating
- 22:03Take a break.
- 22:05Take a break. Sleep.
- 22:06Yes. Sleep? Yes.
- 22:08Or the sofa. So. Okay. Later, drink
- 22:11coffee.
- 22:12Yes. Yes, drink coffee.
- 22:14Terrace.
- 22:15On the terrace.
- 22:16Exactly.
- 22:17Oh yes, that's nice because the sun is
- 22:20shining.
- 22:21Come, Marianne. Cover up, cover up. Now
- 22:27I'm here. Wait a bit more. Wait a bit
- 22:30more. Wait again. Covering up, covering
- 22:35up, covering up, one more. Stand up,
- 22:42Marianne, coffee, cake. Yes
- 22:43yes, yes
- 22:44My Marianne is sleeping here, I'm going
- 22:49to the butcher shop, also later, uh,
- 22:53having coffee. I'm going for a walk. A
- 22:59short walk is good. Marianne sleeps for
- 23:02at least an hour every afternoon.
- 23:04During this time, the caregiver can
- 23:05leave the pensioner alone without worry
- 23:07. And so, Katharina heads off to the
- 23:10butcher. It's just around the corner.
- 23:13What's special here is that Marianne
- 23:15Kotschenreuter sold meat products
- 23:18behind the counter for almost 30 years.
- 23:22The senior is well-remembered by
- 23:24everyone here.
- 23:27Is it for her again, right?
- 23:28Yes. How are you doing?
- 23:30All good.
- 23:31All good.
- 23:32All good.
- 23:34I've known Ms. Kotschenreuter since I
- 23:36was a little child, and I have an 86-
- 23:38year-old mother myself who is being
- 23:40cared for, who apparently got breast
- 23:42cancer last year and had to go through
- 23:45the whole program. We only have an
- 23:48outpatient care service now. I am
- 23:49grateful that we have it, but we are
- 23:52there 10 minutes out of 24 hours, and
- 23:54such all-day care is optimal. But who
- 23:58can afford at least 2000 € a month
- 24:01for such care? In Munich, Brandon from
- 24:05Mexico is finished with the care of the
- 24:08first pensioner at 8 a.m. The next
- 24:10resident is already waiting.
- 24:12Ms. Schauffer is never completely
- 24:14independent. Should I help her with
- 24:18washing, basic care, and feeding her?
- 24:24So, good morning, Ms. Schaff. Morning.
- 24:30How are you feeling?
- 24:32How are you feeling?
- 24:34A bit at peace.
- 24:36At peace. Very good. We should use new
- 24:39pads. Change her pads.
- 24:41Yes, you have to freshen everything up.
- 24:44Freshen everything up. Very good.
- 24:47Brandon was already in Germany in 2019
- 24:50and completed a voluntary social year.
- 24:54Since then, he has wanted to come to
- 24:55the Federal Republic as a geriatric
- 24:57nurse and build a secure life here.
- 25:01Crime in Mexico is a big problem. My
- 25:05mom was always afraid when I was
- 25:09walking on the street. Maybe I couldn't
- 25:15get home calmly, and it's a bit sad
- 25:19growing up in such a country, and yes,
- 25:23I'm just looking for a safe place, and
- 25:27unfortunately my country is dangerous,
- 25:31so very good. Can you walk?
- 25:36I cannot walk.
- 25:37Walk. Very good. So, sit now.
- 25:43So,
- 25:45Germany is becoming more and more
- 25:46dependent on foreign caregivers.
- 25:50I don't speak German very well. I come
- 25:54from Mexico. Where do you come from?
- 25:58Moscow.
- 25:59Mosc? Yes,
- 26:02Moscow meets Mexico. Brandon is caring
- 26:06for Ms. Chafür for the first time
- 26:08today.
- 26:10Make sure I'm not cold.
- 26:12Yes, I'm taking care of that. So, now
- 26:19in here. Very good. Ms. Schafir, open
- 26:24your mouth, please. So, breakfast now.
- 26:37I'll ask Thomas, should I get fresh
- 26:39food for outside or eat here?
- 26:43Well, she can stay outside.
- 26:45Okay. Ms. Schafir,
- 26:47how are you doing? Good morning.
- 26:49Good morning. It’s quite
- 26:53It’s okay. Brandon will bring you
- 26:55your breakfast now. Yes. I
- 27:00Brandon will bring you your breakfast
- 27:02now.
- 27:03I don’t know, that they give
- 27:06Okay, she didn’t, she actually sounds
- 27:09a bit congested.
- 27:11Shift supervisor Thomas Preuß keeps
- 27:13looking over Brandon’s shoulder.
- 27:16After all, he is still in his
- 27:17probationary period.
- 27:20Naturally, when someone is new, you
- 27:21have to keep checking: what can they do
- 27:23, what are they doing, and how are they
- 27:25doing it. Yes, it’s a bit complicated
- 27:29, but whenever I have questions or if I
- 27:32think of something or don't do
- 27:34something right, my colleagues tell me,
- 27:37and I’m open to criticism; it’s
- 27:39normal for me.
- 27:42For the team, new colleagues always
- 27:44mean stress, but at the same time, they
- 27:46are happy for the extra help, because
- 27:48helping hands are needed everywhere.
- 27:50Nationwide, 35,000 nursing positions
- 27:53remain vacant. A little coffee.
- 27:57A little
- 28:03Open your mouth. Very good. Tastes good
- 28:10. Tastes good.
- 28:15Tastes good. After breakfast, Brandon
- 28:19also has a break. He meets with two
- 28:22compatriots who, like him, recently
- 28:24started working at the facility. Alison
- 28:28Madrid and Manuel Silva are, however,
- 28:30assigned to a different department. How
- 28:36is the language going? It is difficult,
- 28:40but little by little it is getting
- 28:42better.
- 28:45Yes, it is quite hard. When you think
- 28:47you know everything, new grammar comes
- 28:49along and everything gets even more
- 28:50complicated. I think it is the most
- 28:55difficult thing I have ever experienced
- 28:57, arriving here. the country is
- 29:03definitely good,
- 29:06but the work
- 29:08the work is hard, but I like it too.
- 29:12I arrived with colleagues and a
- 29:16resident said something to me and I
- 29:20didn't understand. So you, please come.
- 29:25Yes, now I understand a little more and
- 29:28I think it’s better. The three of
- 29:31them still have to study a lot of
- 29:32German grammar, because professional
- 29:34recognition is only granted after
- 29:36passing a language test. In 2018, three
- 29:41Italian nurses also learned how
- 29:43demanding communication is for nursing
- 29:46staff from abroad. Hardly arrived in
- 29:49Germany, Marilisa, Benedetta, and
- 29:51Beatrice start German lessons at the
- 29:53residential care home. A total of seven
- 29:56nurses from Italy have gathered here to
- 29:59study with teacher Flavia. Benedetta
- 30:05Salvatore from Abruzzo is asked to
- 30:07describe her day.
- 30:09Do you already know your tasks? Tasks?
- 30:14Mhm. Yes. Um, we have seen the staff.
- 30:25Mhm. And we have met our colleagues.
- 30:35If Benedetta passes her German exam,
- 30:38she will be a recognized geriatric
- 30:40nurse in a few months, and then all
- 30:42doors will be open to her in Germany.
- 30:45But there is also the homesickness.
- 30:47Many nursing staff are thousands of
- 30:49kilometers away from home. So contact
- 30:51with family is important. How are you
- 30:54doing? Good, I wanted to tell you how
- 30:59today went. Well, we took a look at the
- 31:03facility. We went there by tram. We
- 31:10traveled for an hour and a half.
- 31:13Are you happy?
- 31:14Yes, very. I am happy.
- 31:17But that happiness is short-lived.
- 31:19After just 6 months, the three nurses
- 31:22returned to Italy. For nursing home
- 31:26manager Astrizilla, it was a bitter
- 31:28setback, as recruiting nursing staff
- 31:30from Italy was intended to alleviate
- 31:32the staff shortage. I didn't quite
- 31:35understand it. I mean, I didn't really
- 31:39understand why they, well, I think it's
- 31:41a big step to go to another country. Um
- 31:45, perhaps the impression remained that
- 31:50they said to themselves, maybe a year
- 31:55is quite nice, and then we're going
- 31:57back anyway, or something like that.
- 32:01And then they were gone again. That was
- 32:04a huge disappointment.
- 32:06The manager's hope is all the greater
- 32:09now that the Mexican workers will stay
- 32:11in Munich, because they are urgently
- 32:14needed here. Thank you very much.
- 32:20Good morning.
- 32:20Hello. Good morning.
- 32:21Good morning, Ms. How are you? Good.
- 32:24And you?
- 32:25Thanks. Good.
- 32:26Very good.
- 32:27Have you settled in a bit with us?
- 32:30Yes, I think so. That's enough.
- 32:33We are now having a social gathering
- 32:35with movement, music, and singing.
- 32:52Turn around like this.
- 32:54Brandon brings a bit of joy to everyday
- 32:56life in the home. I think this job is
- 33:03super. It's my whole life. I do my job.
- 33:06I want to stay in this profession for
- 33:09my whole life.
- 33:11And if it's up to Astrid Zilla, Brandon
- 33:13is welcome to keep working at her
- 33:14nursing home in the future.
- 33:17With the Mexicans, I have the
- 33:19impression that the decision to stay in
- 33:22Germany and build a life here is much
- 33:24firmer than it was with the colleagues
- 33:27from Italy, who went back so quickly at
- 33:29the time. Um, the journey is also
- 33:35further. It is, you need, I believe, a
- 33:39firmer resolve to say, I'm going to
- 33:43Europe.
- 33:45Homesickness and language problems are
- 33:47the biggest hurdles to successfully
- 33:49settling in as a foreign nursing
- 33:50professional. Brandon also misses his
- 33:54family and especially his girlfriend.
- 33:58But she is coming to visit him in two
- 34:00days.
- 34:03Hello, my love. Good morning.
- 34:05Hello.
- 34:08Were you just sleeping?
- 34:10Yes.
- 34:12What time is it there?
- 34:146 o'clock.
- 34:156 o'clock. Then let's talk about your
- 34:18flight later.
- 34:23How are you?
- 34:26Tired. I am.
- 34:28Are you sleeping?
- 34:29Tired.
- 34:31Then I'll let you go back to sleep.
- 34:34I love you.
- 34:35I love you too. Bye.
- 34:3748. Hours of night. Must wait in this
- 34:41moment. I have no control, it feels
- 34:44like so many feelings at once.
- 34:47How long has it been since you saw your
- 34:49friends?
- 34:50Almost two months. Almost two months.
- 34:53Yeah, not that many, but I'm making it
- 34:55here. I hope I want to see them here.
- 34:58Yes, I'm going home. I'm tired. Yeah,
- 35:01I'd rather sleep. Yeah, bye.
- 35:05Brandon hopes that his girlfriend, who
- 35:07is studying medicine in Mexico, will
- 35:09eventually move to Germany to be with
- 35:10him. Back in Nuremberg. Katharina
- 35:15Habala is coming back from shopping.
- 35:18The caregiver from Poland looks after a
- 35:2098-year-old pensioner around the clock
- 35:22and even lives at her home. The 47-
- 35:28year-old is self-employed. As a 24-hour
- 35:31caregiver, she is paid a flat rate and
- 35:34earns around € 2300 a month. Her
- 35:38working time is spread across the
- 35:40phases where the patient needs concrete
- 35:42support or household tasks arise. This
- 35:46allows Katharina to manage her daily
- 35:47routine relatively freely and decide
- 35:49for herself when to take a break.
- 35:52Get up, my dear. Drink cappuccino.
- 35:58Yes. And coffee and cake.
- 36:01I like to have that.
- 36:02Yes,
- 36:03yes, yes, yes, yes, yes. Wait a minute,
- 36:05wait, wait. Sunshine.
- 36:10Yes, drink coffee on the terrace. Over
- 36:13here. Oh,
- 36:15where can I sit down?
- 36:16Here, here,
- 36:17here, here, here. A piano.
- 36:20Oh,
- 36:21nice. Slept really well.
- 36:26Here you go, my dear.
- 36:28Yes, thanks. Thank you. It's all good,
- 36:33it's all nice. Support or care from her
- 36:38own family was not possible for
- 36:39Marianne Kotschenreuter, because her
- 36:41two sons are long since retired
- 36:43themselves.
- 36:45Hello Mom, Mom. Hello. A surprise.
- 36:57You're doing well, aren't you? Good day
- 37:00.
- 37:01Where are you from? I'm coming from
- 37:04home. Hello Kati.
- 37:07Hello.
- 37:08How are you?
- 37:08All good.
- 37:09All good.
- 37:10Yes.
- 37:11You're living quite well here.
- 37:12No.
- 37:13Out.
- 37:14Yes. Knut Kotschenreuter lives 200 km
- 37:18away. He visits his mother every 14
- 37:21days when possible and oversees her
- 37:23care. The 70-year-old and his brother
- 37:27organized the full-time care for their
- 37:2998-year-old mother.
- 37:31She was in short-term care at least
- 37:33three times after hospital stays and
- 37:36couldn't integrate or adapt to anything
- 37:38at all. They do activities, but she
- 37:41couldn't participate in anything.
- 37:43Whenever we came to visit, it was
- 37:45always, "Mrs. Kotsch is lying in bed
- 37:47and I'm just wasting away in there."
- 37:50That was the only practical solution
- 37:53for her. So, as for the cost factor, I
- 37:57would say about 2,300 euros a month.
- 38:02Plus room and board for the caregiver.
- 38:06Thanks to her late husband's civil
- 38:08servant pension and her own, the senior
- 38:10can afford care from Katharina from
- 38:12Poland.
- 38:1724/7 care also means providing
- 38:19entertainment and distraction. No
- 38:22matter how the dice fall. She likes to
- 38:27play, and well, you have to say, "Now
- 38:29we're playing," and then she doesn't
- 38:31want to stop. We have to say, "That's
- 38:34enough," and she doesn't make a fuss,
- 38:36she's like, "Okay, can I play too?" The
- 38:42almost hundred-year-old enjoys the game
- 38:44; it's a pastime that keeps her
- 38:46mentally fit as well. At 6:30 PM, it's
- 38:54time for supper. Regular meals give
- 38:58structure to the day. Here you go,
- 39:01Marianne. Thank you.
- 39:03And a napkin. A napkin, too.
- 39:18Hope it tastes good, Marianne.
- 39:22Around 8 PM, evening care begins. Now,
- 39:27a...
- 39:31toilet time. Oh. Oh, oh.
- 39:40Very slowly, Marianne. Ouch. La. That
- 39:47hurts.
- 39:48Yes, I'm...now. Toilet.
- 39:57Toilet. Yes, come.
- 40:00About 300,000 people in need of care in
- 40:03Germany legally utilize this type of 24
- 40:06-hour assistance. In Munich, Mexican
- 40:11caregiver Brandon is waiting at the
- 40:13airport for his girlfriend from back
- 40:14home. Her plane has just landed.
- 40:18I'm, I'm excited, nervous. I think
- 40:22she's still lost.
- 40:26Brandon works in a Munich nursing home
- 40:29and wants to build a new life here. For
- 40:32that, he accepts homesickness and
- 40:33lovesickness. After a good two months,
- 40:50the first reunion.
- 41:00I brought you flowers. I...am so happy.
- 41:11I am glad that I am finally here. In
- 41:15Amsterdam, it was difficult to find the
- 41:16connecting flight, but now I'm here.
- 41:21Now it's...
- 41:23let's go.
- 41:26Almost 10,000 km lie between Mexico and
- 41:29Munich. A long-distance relationship
- 41:31that demands quite a lot from the
- 41:33engaged couple. She is finally with me
- 41:40now. 10 days together, a little bit.
- 41:44Yes. Brandon lives in a shared
- 41:49apartment in the northeast of Munich.
- 41:52He lives here with other caregivers.
- 41:55There is a communal kitchen and
- 41:57everyone has their own small room.
- 42:02I am studying medicine in Mexico. In a
- 42:06year, I will be finished with my
- 42:07studies. So do you want to work here as
- 42:14a doctor afterward? Yes, I would really
- 42:18like to, but it's a dream. There are no
- 42:22concrete plans yet. But I would like to
- 42:25stay here with him. In Mexico, the
- 42:31situation for doctors and nurses is
- 42:34very difficult. You don't earn enough
- 42:38money to be able to live there. That is
- 42:43very difficult. Fernanda has already
- 42:47completed a beginner's German course in
- 42:49her home country. Her initial language
- 42:53skills?
- 42:55My name is Fernand. I live from Mexico.
- 43:01I come from Puebla, I am 23 years old.
- 43:11Uh, I am in my profession. My dream is
- 43:22in 5 years to have already reached my
- 43:26recognition and be married, a child
- 43:30maybe, yes, maybe a small apartment.
- 43:36Yes, but for now, the recognition of my
- 43:38studies.
- 43:41Brandon is just one of many dedicated,
- 43:43courageous young people who care for
- 43:45our elderly far away from home.
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