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Противодействие утечкам данных и защита от сотрудника: как защищают DLP и NDA и чем уменьшить ущерб — Transcript

by Безопасность бизнеса - Гладиаторы · 2,098 words · 360 segments · language en · Watch on YouTube

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  1. 0:00Many companies come to us with requests
  2. 0:03to identify data leaks. This can be
  3. 0:06either the machinations of competitors
  4. 0:08bribing your own employees to steal
  5. 0:11valuable company data, or it could be,
  6. 0:13uh, let's say, the employee's own
  7. 0:16initiative, wanting to harm the company
  8. 0:18for some reason. The reasons can vary.
  9. 0:21by an employee. Even if you have a
  10. 0:24non-disclosure agreement in place, it
  11. 0:26doesn't effectively, technically, or
  12. 0:29physically prevent them from causing
  13. 0:31this kind of self-inflicted damage to
  14. 0:33the company. Therefore, in most cases,
  15. 0:36organizations are just left to, well,
  16. 0:38let's say, wait, in quotes. So, is it
  17. 0:40possible to somehow prevent this
  18. 0:42unauthorized activity by employees? Can
  19. 0:45you avoid the machinations of
  20. 0:47competitors and data leaks from your
  21. 0:49companies? Of course, you can. And in
  22. 0:51this video, I will tell you how to do
  23. 0:54it. Here with you in the studio, as
  24. 0:57always, your host from the Business
  25. 0:58Security Development channel, Dmitry
  26. 1:00Ushakov, from the Gladiator Information
  27. 1:02Security company. Subscribe to the
  28. 1:04channel, like the video, leave comments
  29. 1:07below, and let us know what else you
  30. 1:09would like to learn regarding corporate
  31. 1:11information security or what topics we
  32. 1:14haven't covered in this video. Well, we
  33. 1:17are starting by analyzing situations
  34. 1:20involving company data leaks. Let's go.
  35. 1:23We will divide counteracting corporate
  36. 1:25data leaks and the spilling of valuable
  37. 1:27information, trade secrets, or client
  38. 1:29databases into two parts. The first
  39. 1:32part is, let's say, the organizational
  40. 1:34component, and the second is the
  41. 1:35technical one. Let's start from the
  42. 1:37beginning. The organizational component
  43. 1:40of protecting a company from data leaks
  44. 1:42or countering fraud by your own
  45. 1:44employees involves having every
  46. 1:46employee sign a non-disclosure
  47. 1:48agreement regarding confidential
  48. 1:49information. It is usually called an
  49. 1:52NDA. Also, besides everything else, the
  50. 1:55contract with this employee—or
  51. 1:57directly in their job description—
  52. 1:59must specify the employee's actual
  53. 2:02duties and outline exactly what is
  54. 2:04permitted and what is prohibited within
  55. 2:07the company. Basically, it must be
  56. 2:09stated that it is forbidden to disclose
  57. 2:11confidential information. And what
  58. 2:13exactly constitutes confidential
  59. 2:15information and how to work with it is
  60. 2:17established in the confidentiality
  61. 2:19policy, which is implemented by order.
  62. 2:22By the head of the organization,
  63. 2:24usually the General Director. Actually,
  64. 2:26this confidentiality policy and the
  65. 2:28confidentiality regime in the
  66. 2:29organization are implemented at a
  67. 2:31specific moment in time, and you should
  68. 2:32be prepared for this as well. Within
  69. 2:34the framework of this confidentiality
  70. 2:36order, a list of confidential
  71. 2:38information is created, and all
  72. 2:40information is categorized by so-called
  73. 2:42confidentiality stamps. For instance,
  74. 2:45trade secrets or know-how might carry a
  75. 2:48higher level of confidentiality.
  76. 2:51Whereas information on deals or
  77. 2:53contacts of specific clients, which
  78. 2:55likewise represents valuable commercial
  79. 2:57or at least confidential information
  80. 2:59for your company, may have a much lower
  81. 3:01priority. After all, you might lose a
  82. 3:04client, but if you lose a trade secret,
  83. 3:07you effectively leak or hand over your
  84. 3:10business to competitors—or some other
  85. 3:12company that was trying to buy or steal
  86. 3:15this trade secret through an employee
  87. 3:17in your organization. Accordingly, when
  88. 3:21you have signed an updated contract
  89. 3:23with an employee, signed a
  90. 3:25non-disclosure agreement with them, and
  91. 3:27introduced a confidentiality regime at
  92. 3:30the enterprise—that is the moment
  93. 3:32when the employee’s obligations to
  94. 3:34you arise: formally established,
  95. 3:36legally sound obligations for the
  96. 3:38employee not to disclose that
  97. 3:40confidential information, for which
  98. 3:43they will face very clear consequences
  99. 3:46that you will also specify in the
  100. 3:48agreement with that employee. All these
  101. 3:51so-called organizational measures
  102. 3:54certainly create certain moral and
  103. 3:56ethical constraints, but they in no way
  104. 3:58technically prevent the leaking of
  105. 4:00information or the theft of trade
  106. 4:02secrets, client databases, or deals
  107. 4:05from your company. Therefore, this is
  108. 4:07definitely not enough. Technical
  109. 4:09restrictions are necessary. So what
  110. 4:11could these restrictions be? And how to
  111. 4:15technically prevent information leaks
  112. 4:17and data theft by your own employees,
  113. 4:19who, by the way, are sometimes called
  114. 4:21insiders in threat models. Technical
  115. 4:24countermeasures boil down to three
  116. 4:27simple actions. Well, they certainly
  117. 4:29sound simple. In reality, this is a
  118. 4:31fairly complex technical operation, but
  119. 4:33let's break them down. The first
  120. 4:34technical measure is restricting
  121. 4:36employee access rights when working
  122. 4:38with the organization's information
  123. 4:40systems. This is the so-called
  124. 4:43principle of least privilege. Least
  125. 4:45privilege principle. It consists in the
  126. 4:48fact that an employee, when working
  127. 4:50with an information system, has access
  128. 4:52only to the information they actually
  129. 4:55need to perform their job duties. And
  130. 4:58as a consequence of implementing this
  131. 5:01principle, even in the event of an
  132. 5:03incident, we, let’s say, limit the
  133. 5:06scale of the damage. That is, the data
  134. 5:09that could theoretically leak from the
  135. 5:10company constitutes only a small part,
  136. 5:12exactly the part that the given
  137. 5:14employee is responsible for. But if you
  138. 5:16have 10 managers in a department, and
  139. 5:18only one actually leaked information,
  140. 5:20then in the worst-case scenario, you
  141. 5:22can only lose one part of that
  142. 5:24information. Whereas in the usual
  143. 5:27scenario, what we observe in most
  144. 5:28companies when we conduct information
  145. 5:30security audits for them, we see that
  146. 5:32access rights are effectively not
  147. 5:34restricted at all, and the full
  148. 5:36spectrum of employees actually has full
  149. 5:38access to all information in the
  150. 5:39company. This, of course, must not be
  151. 5:43allowed. Limiting employee privileges
  152. 5:46only to the scope of operations,
  153. 5:48actions, and information truly
  154. 5:50necessary for them to perform their job
  155. 5:52duties. The second important technical
  156. 5:56measure is a regular audit of data
  157. 5:58access rights. Why is this necessary?
  158. 6:01Well, in any company, let’s not hide
  159. 6:03it, there is always at least some staff
  160. 6:06turnover. Plus, as a company grows, new
  161. 6:09data emerges, including new information
  162. 6:12systems that process this data, store
  163. 6:15trade secrets or have access to them,
  164. 6:17and handle an increasing number of
  165. 6:20transactions and client contacts. In
  166. 6:23short, they process the very
  167. 6:24confidential information you are trying
  168. 6:26to protect. So, the system is alive and
  169. 6:29evolving. And it is equally necessary
  170. 6:32that the information security system,
  171. 6:34which controls access to this data,
  172. 6:37limits manager privileges, and
  173. 6:39ultimately limits the potential damage
  174. 6:42to your company, must also evolve.
  175. 6:46Therefore, a regular access audit—
  176. 6:49either manually following procedures
  177. 6:51and written algorithms that an external
  178. 6:54consultant can draft for you (like our
  179. 6:57company), or using a specialized
  180. 7:02information security system—scans all
  181. 7:05employee accounts and information
  182. 7:07systems to provide you with a
  183. 7:09ready-made access matrix that reflects
  184. 7:12the current state of your company. Then
  185. 7:17you, or your company's security officer
  186. 7:20, can visually compare what is
  187. 7:23currently implemented in terms of
  188. 7:26access matrices with what should be on
  189. 7:29paper—the theoretical model of access
  190. 7:32and threats that your company should
  191. 7:36apply—and align the actual model with
  192. 7:39the theoretical one, ensuring real-time
  193. 7:43security control on a regular basis.
  194. 7:47Finally, the third technical measure is
  195. 7:49the data leak prevention system itself.
  196. 7:51A DLP system, or Data Loss Prevention
  197. 7:54system. As the name implies, it is a
  198. 7:57system that allows you to prevent data
  199. 8:00leaks. What does it do? It monitors all
  200. 8:03communication channels used by an
  201. 8:05employee. Based on a set of rules—
  202. 8:09typically keywords or specific behavior
  203. 8:12patterns—it isolates suspicious
  204. 8:15activity that either directly indicates
  205. 8:18a leak in progress or acts as a warning
  206. 8:21sign of a leak about to happen.
  207. 8:26Accordingly, the main task of a DLP
  208. 8:28system is to promptly warn a manager,
  209. 8:31an information security officer, or
  210. 8:34even the CEO—if you have a small
  211. 8:37company—that something bad, i.e.,
  212. 8:39that very leak of confidential
  213. 8:42information, is either happening at
  214. 8:44this moment or is about to occur. These
  215. 8:48warnings are generated either by the
  216. 8:50system itself or by an analyst working
  217. 8:52with it. And you don't even need
  218. 8:55technical expertise to implement and
  219. 8:57maintain such a system. Such an
  220. 9:00implementation can be done using an
  221. 9:02outsourcing model, where a specialized
  222. 9:04integrator, for example, an information
  223. 9:06security pro, installs this kind of
  224. 9:08system in your company and subsequently
  225. 9:11maintains it, providing the
  226. 9:12organization's head with a ready-made
  227. 9:15report on leak indicators regarding
  228. 9:17employees who should be kept under
  229. 9:19watch. Or regarding all employees in
  230. 9:22your company. When using a DLP system,
  231. 9:24it is important to follow a number of
  232. 9:26rules, let's call it the hygiene of
  233. 9:28using a DLP leak prevention system. The
  234. 9:31first recommendation is not to use the
  235. 9:33blocking mode of this system, despite
  236. 9:35the fact that it is called a leak
  237. 9:37prevention system. An effective mode
  238. 9:41for using this system is when it allows
  239. 9:44for passive monitoring of employee
  240. 9:46communication channels, let's say, with
  241. 9:48the outside world, with potential
  242. 9:50competitors or other scammers who are
  243. 9:52trying to steal your confidential data
  244. 9:54through them, and simply notifies you
  245. 9:56of these facts in a timely manner. Why
  246. 10:00is this mode more effective than
  247. 10:02blocking everything? Well, first of all
  248. 10:05, if we start blocking communication
  249. 10:08channels—messengers, email, or
  250. 10:11certain websites—then an employee, if
  251. 10:15they are a truly motivated scammer or
  252. 10:18someone who has decided they will steal
  253. 10:21information from your company at any
  254. 10:24cost or tamper with it, will not be
  255. 10:27stopped by these restrictions. They
  256. 10:30will simply find another way. They
  257. 10:33always exist. Where there's a will, as
  258. 10:35they say. So, motivated employees
  259. 10:37usually have that will. And therefore,
  260. 10:39they will find a communication channel
  261. 10:41that is not currently being monitored
  262. 10:43by this system. And it is much more
  263. 10:47effective, as I said, not to force the
  264. 10:50employee to think creatively, but to
  265. 10:52try to relax them, make them act in
  266. 10:55their usual way, so that they use the
  267. 10:58standard, controlled, and convenient
  268. 11:00communication channels. In this case,
  269. 11:03it will be much easier to identify them
  270. 11:05. Also, to comply with all legal
  271. 11:08procedures, it is necessary to include
  272. 11:11a clause in the employee’s contract
  273. 11:13explicitly stating that the company
  274. 11:15monitors the communication channels the
  275. 11:18employee may use for their work. And
  276. 11:21that this does not in any way limit
  277. 11:23their right to privacy or personal life
  278. 11:26. And that this is required to maintain
  279. 11:29the organization's confidentiality
  280. 11:31regime and is aimed at ensuring the
  281. 11:33security of the company's business
  282. 11:35processes. After that, the employee
  283. 11:38will either object to such monitoring,
  284. 11:40which serves as an additional signal to
  285. 11:42the security department regarding the
  286. 11:44true reasons for the employee’s
  287. 11:46objections. Perhaps you shouldn't hire
  288. 11:49them at all. But if they sign the
  289. 11:52contract and agree to the implemented
  290. 11:55control mechanisms, then most likely—
  291. 11:57and this would be more appropriate—
  292. 11:59you will have to provide the employee
  293. 12:02with equipment, such as a laptop or
  294. 12:04desktop computer, which will be
  295. 12:06monitored by a data leak prevention
  296. 12:09system, through which you will
  297. 12:11effectively monitor the employee's work
  298. 12:13and be able to do so completely
  299. 12:16legitimately. By the way, another
  300. 12:19interesting fact we have encountered
  301. 12:21when consulting our clients during the
  302. 12:24implementation of leak prevention
  303. 12:26systems is that employees often refuse
  304. 12:29such monitoring tools. They justify
  305. 12:32this by saying that their personal
  306. 12:34correspondence—which they don't
  307. 12:36hesitate to use during the workday,
  308. 12:38even though they technically shouldn't
  309. 12:41—is somehow valuable information to
  310. 12:43them. But at the same time, for some
  311. 12:47reason, they undervalue all trade
  312. 12:49secrets, all know-how, the client base,
  313. 12:52and ultimately, information about deals
  314. 12:55or other valuable company data. In
  315. 12:57other words, they believe it is somehow
  316. 12:59unimportant. This is an additional
  317. 13:02indicator and a reason to talk with the
  318. 13:05employee about how much they truly
  319. 13:08value the company’s information,
  320. 13:11understand what their duties entail,
  321. 13:14what the company requires of them, what
  322. 13:18it permits them to do, and what it
  323. 13:21restricts—such as transferring,
  324. 13:24modifying, copying, sharing externally,
  325. 13:28or even deleting information within the
  326. 13:30company's systems. Remember that just
  327. 13:34one data leak, one instance of sharing
  328. 13:37trade secrets with competitors during
  329. 13:39the company's growth phase—especially
  330. 13:42in the early stages—can be critical
  331. 13:45and even fatal for a young business.
  332. 13:48Therefore, be careful, keep your
  333. 13:50information secure, and keep your
  334. 13:52employees under supervision. If you
  335. 13:55need a detailed consultation, visit our
  336. 13:58website via the link in the description
  337. 14:00, submit a request, and our specialists
  338. 14:02will contact you to provide expert
  339. 14:04advice and even demonstrate this system
  340. 14:07in action. They can advise on using the
  341. 14:11algorithms or help with the
  342. 14:12organizational aspects of monitoring
  343. 14:14employees and ensuring confidentiality
  344. 14:16within your company. I wish you
  345. 14:20security and growth for your business.
  346. 14:23The Gladiators of Information Security
  347. 14:25are ready to be your reliable partner
  348. 14:27on this challenging journey. Good luck
  349. 14:30and have a great day. Don't forget to
  350. 14:32subscribe to the channel and leave your
  351. 14:34comments. Let us know what else you
  352. 14:36would be interested in learning
  353. 14:38regarding information security for your
  354. 14:40business. Share this video with your
  355. 14:42colleagues. Let more companies develop
  356. 14:45successfully and securely. And let’s
  357. 14:48all work together to build successful
  358. 14:50businesses in our country. These are
  359. 14:53challenging times. Have a good day. See
  360. 14:55you in future videos. Bye.

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