Data Storytelling – How to Turn Data into Decisions — Transcript
Full transcript
- 0:00there is one skill which can have a
- 0:02significant impact on your professional
- 0:04career in corporate and in Professional
- 0:06Services and this is telling stories
- 0:08with data this is exactly what we're
- 0:11going to talk about in today's video I
- 0:13will start first with sharing some
- 0:15theoretical foundations on the topic
- 0:16second I will show how this applies to
- 0:19real life examples and third I will
- 0:22share practical tips on how you can
- 0:24implement the learnings in PowerPoint
- 0:26big thanks to things that will support
- 0:28firm learning by sponsoring this video
- 0:30more about things said in a moment
- 0:32they're crucial to it for everyone
- 0:34working in Professional Services I want
- 0:36to start by highlighting that the
- 0:38ability to tell stories with data
- 0:40matters and there are countless book on
- 0:44this very topic describing all the
- 0:46techniques and also advantages of doing
- 0:48just that and in this picture you see
- 0:51this stylized overview what this is all
- 0:54about you might start with data and then
- 0:57it's your task as a professional to cut
- 0:59through this complexity to sort the
- 1:02information to arrange the information
- 1:04at some point also to present it
- 1:06visually but then of course also to
- 1:08explain a story and as you can see in
- 1:11this picture it is only once you have
- 1:14told a story that it really sticks that
- 1:17people really can buy into it and one
- 1:19Insight I want to share with you here is
- 1:21that often people distinguish three
- 1:23different levels of insights three
- 1:25levels of insights that you can achieve
- 1:27with your analyzes it starts with facts
- 1:31so facts are raw data points unordered
- 1:35information facts right so you have a
- 1:37big Excel spreadsheet with lots of
- 1:39numbers these are the facts and then
- 1:42most of us are able to
- 1:45consolidate the facts into some type of
- 1:47summary right being an organized
- 1:49condensed restatement of the facts but
- 1:52the error that especially more
- 1:54unexperienced professional to do is that
- 1:56they stop here they send a summary to
- 1:58someone and then more or less leave it
- 2:00to that person to understand and figure
- 2:03out what exactly this is supposed to
- 2:05mean and so the third level of insight
- 2:07that is missing here but is absolutely
- 2:09crucial for professional communication
- 2:12is the synthesis what does the summary
- 2:15really mean what are the implications of
- 2:19what you are sharing there's an
- 2:21interesting scholar in this area called
- 2:22Brent dikes who has a distinction that
- 2:25he makes he distinguishes data telling
- 2:28from data storytelling and if we match
- 2:31this together data telling would be more
- 2:33about the summary right you're just
- 2:34repeating the facts whereas the center
- 2:37this is the storytelling explaining how
- 2:41certain facts fit into your
- 2:43recommendation into an overarching
- 2:45narrative so from all of this we can
- 2:48conclude that successful storytelling
- 2:50with data relies on a set of factors
- 2:53data visualization narrative and an
- 2:56understanding of the audience only if
- 2:59you have a good understanding of your
- 3:01audience can you really succeed in these
- 3:04topics so for the remainder of the video
- 3:05I want to discuss these principles based
- 3:08on some tangible examples some of them
- 3:10were provided by you from the community
- 3:13so thanks to everyone who contributed
- 3:15something let me start with this chart
- 3:17which was sent to me this is an overview
- 3:19of how the global market share for web
- 3:21browsers changed over time trust me
- 3:24first of all notice that this is not the
- 3:26nicest way of visualizing the data right
- 3:28it's a super intuitive to understand and
- 3:30of course you also all can see that the
- 3:32access labels are just absolutely
- 3:34unreadable so let's try together to
- 3:37think about how we can improve it and
- 3:39also how we can change such a slide to
- 3:42really share a narrative share a story
- 3:44which is hardly the case here and so I
- 3:47loaded all of this into the PowerPoint
- 3:49plug-in thinks it and one of the
- 3:52functionalities that is provided here is
- 3:53that we are quickly able to change the
- 3:56chart type so such an overview I'd
- 3:58likely not choose these hundred percent
- 4:00column charts are probably more like a
- 4:03line shot so this might be the first
- 4:05thing we want to do now we can see a new
- 4:07visualization of the data which I
- 4:09personally find already Superior in many
- 4:11ways to what we've seen a second ago now
- 4:13I cleaned up the chart a bit I toned
- 4:15down the colors I included a chart title
- 4:18if you don't know what that is I talked
- 4:20about it else where it's a simple
- 4:21element that talks about what it
- 4:23actually is that you're looking at but
- 4:25now the main question I like to ask you
- 4:27is well what you actually want to say
- 4:29here right so what is your story what is
- 4:32your narrative and this is exactly what
- 4:34you should think about if we are talking
- 4:36about storytelling with data and when
- 4:38maybe it is the great success story of
- 4:41the Chrome web browser that we clearly
- 4:43see here in the numbers if this is what
- 4:46you want to talk about make sure that
- 4:49you adjust the visualization accordingly
- 4:52so in this example I now bolded the line
- 4:55of chrome you can see that I added a
- 4:57different color to it I added the logo
- 4:59to it really make it stand out to focus
- 5:02on this narrative in the data
- 5:04visualization and also notice how I
- 5:07added an action title your title element
- 5:10on top of the slide focusing on this
- 5:13very very narrative so if you don't know
- 5:15what action titles are I will link above
- 5:17another video of me talking in detail
- 5:19about action titles a very important
- 5:22chart element indeed the word of this is
- 5:25actually not the main narrative that you
- 5:26want to portion you're rather presenting
- 5:28maybe in front of a group of Apple users
- 5:30I want to highlight the current position
- 5:32of the zafari web browser where then
- 5:36let's change the chart accordingly of
- 5:38course you now want to rather frame the
- 5:41message around zafari maybe you want to
- 5:44talk about how Apple managed to defend
- 5:45the 20 market share of safari despite
- 5:49the dominance of chrome so let's
- 5:51highlight the fiery browser a bit more
- 5:53let's maybe also add a logo and now we
- 5:56can use think cell to support this also
- 5:58in the chart let's bold the lion of
- 6:01safari and let's also add a little bit
- 6:03more distinct color to focus on just
- 6:07that hope you agree that now this new
- 6:10narrative is much more present pops much
- 6:13more and of course it's quite different
- 6:14from what we talked about a moment ago
- 6:17with chrome being the dominant browser
- 6:19all of the charts are created for
- 6:20today's video were created with the
- 6:22PowerPoint plug-in thing say and think
- 6:25cell is also sponsoring today's video
- 6:27I'm extremely excited about that because
- 6:29I personally absolutely love things that
- 6:32I use it almost every day myself the
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- 7:06learning it right now personally I first
- 7:08learned about it as a university student
- 7:11so if you are currently studying in
- 7:13business and Engineering in data science
- 7:15Mass physics or any other data driven
- 7:19discipline I can recommend you to use
- 7:20think cell to just communicate the
- 7:23results of your analyzes to tell stories
- 7:26with data the right way and it is my
- 7:29pleasure to announce that think cell has
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- 8:01but of course if you are a professional
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- 8:07and this is that you get access to an
- 8:09extended 60-day free trial to think sale
- 8:12this is far longer than the regular
- 8:14trial you can get access to that with
- 8:16the link in the video description as
- 8:18well there are no credit cards required
- 8:20to sign up no other hidden costs check
- 8:23out these things they'll offer it will
- 8:24be very much worth your time let's look
- 8:26at a second slide example first of all
- 8:28thanks to the person delivering this and
- 8:31here I want to talk a little bit more
- 8:32about the narrative and how you can
- 8:35support that with strong slides as well
- 8:38so this is your slide talking about
- 8:40expansion also from a business School
- 8:42academic context and here notice how
- 8:45there are two parts to the slide to some
- 8:48extent right so there's an analysis how
- 8:50this company grew in the past it talks
- 8:53about internal needs it talks about
- 8:55external opportunities and then here
- 8:58also a chart talk talking about the
- 9:00expansion showing how the numbers
- 9:02changed over time so when I look at a
- 9:05slide like this to me this seems like a
- 9:07collage so let's try to improve a slide
- 9:10like this and let's maybe focus a bit
- 9:12more on this data part so let's start by
- 9:15a strong action title highlighting the
- 9:18strong growth that we found here and
- 9:20also highlighting what the share of
- 9:22Acquisitions was that maybe plays a role
- 9:25let's include here in a simple bar chart
- 9:27these chart types work for a lot of
- 9:29different things that we want to show
- 9:30until now I just copied over the data
- 9:34that I found in this very text table
- 9:36that we saw on the prior slide so this
- 9:40is what we have here right a chart now
- 9:42you can see also here that the numbers
- 9:43are quite long with lots of digits but
- 9:46this level of detail is often not needed
- 9:48for analysis like this so let's rather
- 9:49round this to millions and to do this we
- 9:53can leverage things sale as well we
- 9:55cannot divide the numbers by a certain
- 9:57factor to give us the result that we
- 10:00want now of course we want to look at
- 10:02proper formatting and also colors as
- 10:04well so we'll use the very same coloring
- 10:06Technique we saw earlier but now let's
- 10:08think of the narrative let's think about
- 10:11what we actually want to show here what
- 10:13is the point that we want to stress and
- 10:16maybe this is about the very significant
- 10:18growth that this company experience here
- 10:20and so think so does offer different
- 10:23ways for you to make it easy to include
- 10:25messages like this so one thing we might
- 10:28want to include here is a difference
- 10:31Arrow so an arrow indicating now the
- 10:34growth of this company let's maybe only
- 10:36focus on the organic growth and if I
- 10:40select this it directly calculates the
- 10:43right number that we want to include
- 10:45here and this is now of course a number
- 10:47we can also pick up in the chart title
- 10:51now you have here a column available to
- 10:53the right where you can focus on the
- 10:55implication so what does all of this
- 10:57mean you make sure that your really
- 10:59focusing on implications and not just
- 11:02some random points which are not really
- 11:05connected to each other at all let's
- 11:08start with this slide example which I
- 11:10want to use to highlight some topics
- 11:12relevant to data visualization now I
- 11:16want to work together with you to
- 11:18improve this very slide I want to
- 11:21especially focus on the chart creation
- 11:24so you're on the different diagrams here
- 11:26in limited so let's start by making it
- 11:29all left aligned indeed and now let's
- 11:32start by including a diagram here the
- 11:35first one on the left this is where
- 11:37things say can come in quite handy here
- 11:40in the things and menu you can choose a
- 11:43chart type that you want to use let's
- 11:46copy in the data that we have seen a
- 11:48moment ago and let's add a proper Legend
- 11:51to these items as well now to make
- 11:54everything properly aligned you can
- 11:56actually also left align the labels now
- 11:58with things that you can also use the
- 11:59legend to choose the colors I would
- 12:02always recommend you to choose rather
- 12:04toned down Colors Let's now also include
- 12:08an element to highlight the Millennials
- 12:11color maybe such a shading here so let's
- 12:14compare this to how it looked earlier I
- 12:16hope you agreed that this already looks
- 12:19much cleaner much more professional so
- 12:22let's Now work on this medium chart so
- 12:25here the one thing that is definitely
- 12:26quite disturbing is that you they're
- 12:28talking about two very different things
- 12:30the generations and then something like
- 12:32income brackets Without Really
- 12:34explaining this and maybe include
- 12:36something like boxes like this to just
- 12:39explain what the two categories are all
- 12:42about and now we can think about the
- 12:45right chart type to add and then it
- 12:48might look something like this for color
- 12:50coding I suggest to use tone down colors
- 12:53and distinguish the positive from the
- 12:55negatives and now we can of course
- 12:57include here some nice shades as well
- 13:00these are the segments you would
- 13:02consider most relevant for this smart
- 13:06mirror project of yours let's now talk
- 13:09about the third chart type here to the
- 13:11right so this collection of bar charts
- 13:13so let's include here again a bar chart
- 13:15and no now aggregate the numbers based
- 13:18on the generational split that we have
- 13:21been using throughout the presentation
- 13:24so far so the Boomers Gen X Millennials
- 13:27gen that something that likely will
- 13:29stick more with your audience than just
- 13:32collecting lots of facts in the
- 13:34potentially also not stressing the right
- 13:36information points that we've seen in
- 13:38this very chart now I'd love to learn
- 13:40from you do you have any tips on how to
- 13:42tell stories with data let us know in
- 13:44the comments trust we can all learn from
- 13:47that also big thanks again to think so
- 13:49for sponsoring this video if you are
- 13:51involved in Academia either as a student
- 13:53or staff member with the link in the
- 13:56video description you can get access to
- 13:58thingsale for free three with the brand
- 14:00new things sell academics program if you
- 14:03are professional with the link you will
- 14:05get an extended free trial which I
- 14:07negotiated for you here in the community
- 14:09if you already worked with things that
- 14:11in the past let me know in the comments
- 14:13as well if you took any value out of
- 14:15this video at all please like And
- 14:17subscribe to the channel big thanks to
- 14:20all the members of the channel as well
- 14:21thanks for your support my name is
- 14:23Heinrich I release weekly videos here on
- 14:25the channel so see you again next week
- 14:26all the best to you
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