Culture Shock: Why is Life in Europe So Slow Compared to Asia? | Chinese Podcast #211 — Transcript
Full transcript
- 0:01Hello everyone,
- 0:01welcome to
- 0:03Dashu Mandarin
- 0:09Summer is here, lots
- 0:12of mosquitoes
- 0:13, right?
- 0:14No mosquitoes
- 0:16at my house . It 's so hot!
- 0:18Yeah,
- 0:19I recently saw a short video
- 0:20, kind of a meme, where
- 0:23someone opens a window.
- 0:25I saw it, and
- 0:28as soon as
- 0:28he opened the window
- 0:29, it exploded!
- 0:31All that was left was a skull. It
- 0:34's
- 0:35supposed to express how incredibly hot
- 0:37the
- 0:37heat outside
- 0:38is; the window was opened and wow,
- 0:40the heatwave
- 0:43burned him to ashes.
- 0:43Yeah , you saw it too, right?
- 0:45I saw it. Okay,
- 0:48so today
- 0:49... well,
- 0:51actually, since we can't think of anything else to talk about,
- 0:54let's talk about the weather,
- 0:56hahaha...
- 0:58no. I can't find a topic to talk about.
- 1:00I feel like I have so many things to complain about because of the weather
- 1:04. Well ,
- 1:06I live in Europe, and
- 1:07lately, the weather has made
- 1:11me think a lot. I feel like
- 1:12there are some things I want to complain about
- 1:15living here
- 1:16, haha. It reminds me of the beauty of my hometown, right?
- 1:21Well, not exactly
- 1:22. Of course, it's comfortable here,
- 1:24very comfortable
- 1:26. But
- 1:28wherever you live,
- 1:29there will definitely be some things to complain
- 1:31about, some things that are unpleasant.
- 1:34So, what I'm complaining about today isn't
- 1:38that I dislike Spain. I
- 1:40don't dislike
- 1:41Spain at all.
- 1:42Spain is great
- 1:43, but there's just one tiny bit of something not quite right
- 1:46, just a
- 1:46tiny bit, and I feel... haha
- 1:49... It doesn't feel like a modern society,
- 1:51it doesn't feel like a developed country.
- 1:53Some places
- 1:54... yeah, uh
- 1:56- huh...
- 1:56okay
- 1:57, let me ask you guys first.
- 1:58Just be brave and say it!
- 2:01You guys here in
- 2:03Taiwan, if you buy an air conditioner,
- 2:06how long does it take to install it
- 2:08, and how much does the installation cost
- 2:11? First of all, I have three... uh
- 2:15...
- 2:16I have four...
- 2:17In Taiwan, we call them "cooling air conditioners"
- 2:18because it's hot there,
- 2:19we don't call them "air conditioners.
- 2:21" So, I have four cooling air conditioners in
- 2:26my house.
- 2:28Two of them have cooling and heating functions
- 2:32, so you can use them in winter and summer.
- 2:34They also have
- 2:34a dehumidifying function,
- 2:36of course, that's the most basic dehumidifying function.
- 2:38Cooling and heating... yeah
- 2:40, and in winter you can turn on the heating
- 2:43... In the summer, you can turn on the air conditioning.
- 2:48Buying an air conditioner in Taiwan is
- 2:51incredibly simple.
- 2:53You just go online
- 2:55and check the square footage of your room,
- 2:59then buy
- 3:01an air conditioner of that size
- 3:04. After that
- 3:04, you need to
- 3:05check for
- 3:08energy efficiency .
- 3:09Air conditioners in Taiwan must have an energy-saving rating,
- 3:13so generally we
- 3:15buy the highest energy-saving rating (Level 1)
- 3:19because it's the most energy-efficient.
- 3:20It might be a little more expensive
- 3:22, but in the long run, it saves
- 3:25a lot of energy
- 3:29. After ordering online,
- 3:31installation is always included
- 3:34.
- 3:35The price includes installation. Yes, it
- 3:38's installed .
- 3:39Will there be any extra charges when he comes?
- 3:42No,
- 3:43not
- 3:44in Taiwan
- 3:44. In Taiwan
- 3:46, if you live in a building with an elevator,
- 3:49there
- 3:50's no charge.
- 3:52Unless you live in an apartment building
- 3:54without an elevator
- 3:55, and your apartment is on the 10th floor
- 3:57, then they might charge a small fee
- 4:00, but it won't be very expensive
- 4:02, maybe a few hundred NT dollars
- 4:04, maybe even less than
- 4:0650 RMB.
- 4:08Basically , there's
- 4:10no installation fee.
- 4:13Once you order the air conditioner,
- 4:14the air conditioning company will help you find an installer.
- 4:18So, you
- 4:20'll usually receive a call the next day
- 4:23from the installer to schedule a time with them
- 4:26. The
- 4:27next day he'll
- 4:28tell you that if it's summer
- 4:32and everyone needs to buy new air conditioners,
- 4:34he really won't have time
- 4:35, but it can't be more than three days
- 4:38. Yes,
- 4:38he'll definitely schedule time for you within three days. So,
- 4:42from purchase to installation, how long does it take?
- 4:45Installation is usually three days
- 4:47.
- 4:48I've heard from friends that it took up to five days, the longest being
- 4:50five
- 4:51days. We'd think that service was terrible
- 4:53, and
- 4:55we'd give it a bad review.
- 4:56Basically , it's three days.
- 4:58Of course, there are exceptions.
- 5:01If there are really too many people needing installation
- 5:02in the summer
- 5:05, he might not be able to spare the time,
- 5:07which I think is understandable.
- 5:09But generally,
- 5:11it can be completed in 3-5 days
- 5:13.
- 5:15And when they come to install it, they
- 5:17'll ask
- 5:18where you want it installed in your home, respecting your preference
- 5:21. They'll also ask
- 5:22about the outdoor unit and other
- 5:24installation
- 5:26needs
- 5:26. They won't charge extra for anything
- 5:28that seems like dangerous work
- 5:29because it involves climbing outside.
- 5:31We live on the 10th floor
- 5:33, and
- 5:33climbing outside
- 5:34is scary for us
- 5:35, but they're so experienced they
- 5:37don't seem afraid at all.
- 5:38Anyway, even with these
- 5:40potentially dangerous installation tasks,
- 5:42they won't charge extra
- 5:44. After it's finished, they'll give you a confirmation form,
- 5:48you sign it, and then they leave.
- 5:49That 's it.
- 5:50And when they come in,
- 5:52they'll even put on slippers and
- 5:54dust boots and
- 5:56other
- 5:57protective gear
- 5:57.
- 5:59They'll sweep the floor for you when you leave
- 6:01because
- 6:04they might have done some renovations
- 6:05and dust or something might have fallen down.
- 6:07They'll sweep it up a bit for you,
- 6:09but you can tell them, "No, no, no,
- 6:10we can sweep it ourselves, you're
- 6:11too kind.
- 6:13" So, basically
- 6:15, air conditioning in Taiwan is really cheap.
- 6:17Two air conditioners, let me think...
- 6:21maybe
- 6:24less than 4,000 RMB, very cheap.
- 6:27Yes,
- 6:28yes, and that includes installation!
- 6:33Uncle Can, buying air conditioners in mainland China is also very fast
- 6:36, I think it's basically the same as in Taiwan,
- 6:39not much difference
- 6:40. Anyway, there are no extra fees,
- 6:42and installation is quite fast.
- 6:43And we all...
- 6:45We bought it on JD.com before
- 6:47, and
- 6:48it would arrive the next day anyway,
- 6:50and then they would call
- 6:51to arrange a time.
- 6:53It arrived the next day
- 6:54. Yes,
- 6:54it
- 6:55arrived the next day!
- 6:56It arrived very quickly.
- 6:57Did
- 6:59the air conditioner
- 7:00arrive first
- 7:01? Oh, no, we don't do that.
- 7:03The installer always
- 7:06arrives at the same time as the machine.
- 7:07Let me think...
- 7:09Anyway, I can't remember clearly
- 7:10because the installation took quite a while
- 7:12, but I think it will arrive very quickly.
- 7:14And there were no extra fees
- 7:16. You can't remember because I
- 7:18think everything went too smoothly.
- 7:20Yes, too smoothly, it doesn't matter. Yes,
- 7:22that's how it is
- 7:23in Taiwan.
- 7:24It's impossible for the machine to arrive first
- 7:26and
- 7:26then be placed in your house taking up space.
- 7:28We would feel very bad about the service
- 7:31.
- 7:32But the installer always
- 7:33arrives with your air conditioner at the same time.
- 7:35Yes,
- 7:36that's how it
- 7:37is in Taiwan.
- 7:40Oh, I forgot, I might be confused with some appliances.
- 7:42Some appliances arrive early
- 7:44, and someone will install
- 7:45them for you. They will schedule an appointment later.
- 7:47Anyway, it's all free.
- 7:49I feel that in mainland China
- 7:52, no matter what appliance I buy,
- 7:54it's basically
- 7:55done in a week.
- 7:57Yes, that includes things
- 7:59like washing machines.
- 7:59I've even bought a Xiaomi washing machine
- 8:01.
- 8:02And
- 8:03then it's delivered to your house that week,
- 8:05and then the installer comes and installs it.
- 8:08It's all included in the price you
- 8:10paid. Yes, yes.
- 8:12And
- 8:13here,
- 8:14I've already bought this,
- 8:17bought this air conditioner... It's been a month
- 8:18, and
- 8:20yes, it's
- 8:23the biggest brand store here—
- 8:26not the air conditioner store
- 8:28, but the department store.
- 8:29I saw on Xiaohongshu (a Chinese social media platform) that they have the
- 8:34best reputation
- 8:36locally,
- 8:38and this top-rated
- 8:40department store
- 8:43still hasn't installed an air conditioner after a month!
- 8:46I'm so frustrated, haha.
- 8:49How far in advance should I order?
- 8:52Honestly,
- 8:53after placing an order, they don't
- 8:57give me any information. In China,
- 8:59they tell me
- 9:01roughly
- 9:02where it is
- 9:03and what date it will be delivered.
- 9:05But after you place an order,
- 9:06you get absolutely no information
- 9:09. You don't even know when it will be shipped.
- 9:12And they don't have a
- 9:14customer service number, and it's hard to get through.
- 9:16If you call,
- 9:17you might have to wait half an hour
- 9:21or more to get through. Even if
- 9:24you call, you can't
- 9:26get any answers. They probably don't have it in
- 9:29their
- 9:29system; they
- 9:31can't even check it
- 9:32themselves.
- 9:33So,
- 9:34in Spain,
- 9:36for example, on the department store's website,
- 9:38you can't check
- 9:40where your order is.
- 9:43Some products can
- 9:44, but for some products,
- 9:45like this air conditioner,
- 9:46I don't know why, it
- 9:48seems like the air conditioner has its own separate system;
- 9:50I just can't track
- 9:51it. The information is that
- 9:54the price is very opaque
- 9:58after the purchase
- 10:01.
- 10:01They might
- 10:03say that
- 10:05the installation
- 10:06fee for an air conditioner is 300-340 euros
- 10:10, but this is just a
- 10:13basic fee
- 10:15. The installer
- 10:20will add extra charges
- 10:21after arriving at your home
- 10:23and checking the installation process. For
- 10:26example,
- 10:27the final installation fee might be two to three times more expensive
- 10:32than the
- 10:35air conditioner itself.
- 10:38Because when they arrive,
- 10:40they'll just show you the pipes and say, "You
- 10:46need pipes to go out..."
- 10:50Then they'll ask for some kind of protection for the outside,
- 10:53adding certain materials
- 10:55, or maybe they
- 10:57'll ask for a few extra meters of space
- 11:00. Then
- 11:01they'll print out
- 11:02a huge budget sheet
- 11:04with tons of items,
- 11:07some of which you don't even understand what they are. It's just a jumble of miscellaneous charges
- 11:09, adding up
- 11:11to two or three times the price of the air conditioner
- 11:14!
- 11:14So, after I bought this air conditioner,
- 11:17a technician came,
- 11:19measured it, and
- 11:21said, "Oh, the installation fee is 800 euros.
- 11:26I only
- 11:28spent 300 or 400 euros on the air conditioner,
- 11:30so it's exactly double!
- 11:31" I thought,
- 11:33"I'll just ask
- 11:34that technician not to come
- 11:35, not to install it!" So
- 11:37you cancelled the delivery driver's order, right? I
- 11:38cancelled the driver's order
- 11:39and also cancelled the whole product because it cost
- 11:42340
- 11:43euros.
- 11:45I thought if I added more,
- 11:47it would only be 100 or 200 euros at most.
- 11:50But
- 11:50I didn't expect it
- 11:52to cost so much
- 11:52, and he couldn't explain
- 11:54it. So I cancelled the
- 11:55order. Then I went to another department store
- 11:58and
- 11:59bought
- 12:00another one. And the price for this one
- 12:04was really strange,
- 12:06including the delivery price. It's two different prices depending on
- 12:09whether it's delivered to your door or to
- 12:12your building entrance.
- 12:14Even though my building has an
- 12:16elevator ,
- 12:18yes, it
- 12:18does. But they said if it's delivered to your...
- 12:22The elevator on the fourth floor of
- 12:26my building costs 30 euros
- 12:30more than the elevator
- 12:33on the ground floor.
- 12:35So
- 12:37, really, that's the situation.
- 12:39And when
- 12:40they give you a quote,
- 12:41you have to haggle and argue with them.
- 12:43The
- 12:43quote
- 12:45they give
- 12:46you
- 12:48is likely
- 12:50inflated. You
- 12:51definitely
- 12:52need to understand this yourself,
- 12:55maybe ask an AI (
- 12:57information
- 12:58provider), and tell the technician
- 13:01that
- 13:02he doesn't actually measure;
- 13:03he just glances at
- 13:05it and says, "This place is 5 meters,"
- 13:07but when you finally measure it, it's only 3 meters.
- 13:09Ah,
- 13:10you have to follow along,
- 13:11sir. Look,
- 13:13this is 3 meters,
- 13:15a little over 3 meters. One meter might cost 50 euros,
- 13:19100 euros
- 13:20, oh my god, it's so
- 13:22tiring . Buying one is
- 13:24definitely
- 13:25stressful
- 13:27, especially tiring.
- 13:29If you encounter
- 13:31a repair or installation technician
- 13:33like this,
- 13:34you'll definitely be annoyed
- 13:35because we're not professionals,
- 13:36right? We don't want to worry about things like
- 13:39wiring and pipe routing . But if
- 13:41it involves your wallet
- 13:43, you'll definitely argue your case, right?
- 13:46So, I
- 13:49think, if you want to install an air conditioner
- 13:51, this kind of installation
- 13:51is really hard work, so scary!
- 13:54Even now,
- 13:55it's hard to find one myself
- 13:57because labor costs are quite high.
- 14:00They don't have an app or a
- 14:03platform that integrates
- 14:06all these services.
- 14:08Right
- 14:08,
- 14:09I can't find a installer myself.
- 14:11I can only ask friends for recommendations
- 14:14or browse Xiaohongshu (a Chinese social media platform), but
- 14:17it
- 14:18feels like finding someone on my own without their installation service
- 14:21is
- 14:24a real hassle.
- 14:25Of course
- 14:26,
- 14:27you don't know much about the industry,
- 14:29so
- 14:30it
- 14:30feels exhausting.
- 14:32I've seen my friends' renovations,
- 14:35and whenever it involves
- 14:38hiring
- 14:39installers
- 14:41,
- 14:44it seems like you can't
- 14:46easily find a good one. You have to call
- 14:48different installers
- 14:49one by one,
- 14:51talk to them about your home, and so on.
- 14:53Looking at this budget, it's
- 14:54the last thing you can decide.
- 14:55It's such a small appliance,
- 14:58and
- 14:59you're going to
- 14:59spend
- 15:01so much time and effort installing it.
- 15:03So
- 15:04, Uncle Ben, is the air conditioner already at your house
- 15:07or not ?
- 15:08It's been at my house for a week,
- 15:10but I still can't get it
- 15:11installed , haha.
- 15:12So you haven't even unpacked
- 15:15it yet! You
- 15:16're just waiting for
- 15:18the installer to come.
- 15:21But right now,
- 15:21I think the most tiring thing isn't whether the air conditioner arrives or not,
- 15:24because it will come eventually .
- 15:25The most tiring thing is dealing with the fact that
- 15:26the air conditioner has arrived
- 15:27but the installer hasn't.
- 15:29What I mean is, the hardest part
- 15:30is negotiating with the installer
- 15:32because he just wants to make money off you
- 15:33, but you don't want him to. And then
- 15:35...
- 15:36It's so professional
- 15:37to worry about
- 15:39this, it's exhausting.
- 15:40He might earn a little less
- 15:43, but
- 15:44I can accept adding 200 euros more to the price.
- 15:48But if he adds 400 or 500
- 15:50euros , that
- 15:51's really
- 15:52exaggerated, it
- 15:56's so much more expensive than the air conditioner itself! So this makes me
- 15:58think of a lot of things.
- 15:59First, Uncle Ben has
- 16:01so many students!
- 16:03If you're a
- 16:05Spanish installer,
- 16:07please contact Uncle Ben quickly!
- 16:10Help him find affordable installers
- 16:13in Barcelona , help
- 16:14this poor
- 16:16middle-aged man
- 16:18! Yes, if you know any installers
- 16:20, or if you are an installer yourself,
- 16:21you can contact him... Mr. Ben contacted him;
- 16:24he's troubled by this
- 16:26.
- 16:27And then, I think the second
- 16:29thing is, I seem to have sniffed out
- 16:32a business opportunity
- 16:33.
- 16:33Hahaha, if
- 16:36any of you students
- 16:37are planning to do business,
- 16:39especially in Europe
- 16:41, perhaps you could open a company
- 16:44that integrates these services
- 16:46. I think that would be very profitable.
- 16:48Because if it were you, like Uncle Ben, you
- 16:51wouldn't care about an extra hundred or two euros.
- 16:53So if you could open a company that
- 16:56combines air conditioning and
- 16:58installation ,
- 17:00and then charge a fee,
- 17:02I think that industry in Spain would
- 17:05be very profitable, definitely very profitable.
- 17:07Well,
- 17:08maybe not, but there are definitely people who want something less hassle.
- 17:11Yes, there are
- 17:12definitely people who want to spend a little more... 0.100 euros,
- 17:15you solve everything for me
- 17:17, and all your company needs to do
- 17:18is find some trustworthy
- 17:21installers and repairmen.
- 17:23I think the local
- 17:25workers
- 17:27are already used to this model.
- 17:31Unless you bring in some
- 17:36laborers from other countries whose labor costs are lower,
- 17:38these local workers
- 17:40are already used to the idea
- 17:42that
- 17:43they don't
- 17:44need to work too hard
- 17:45but can still make a lot of money.
- 17:48So , I saw a
- 17:51Chinese internet celebrity
- 17:52who was an American
- 17:54and spoke excellent Chinese.
- 17:56He spoke a Beijing dialect and called
- 17:59himself Cao Cao. He
- 18:00speaks fluent Beijing dialect,
- 18:02yes,
- 18:03I really want to invite him.
- 18:05You really want to
- 18:07interview him?
- 18:07I don't know him,
- 18:08but I see him on Xiaohongshu (Little Red Book)
- 18:10and I keep seeing
- 18:11him. He's doing very well in Chinese self-media,
- 18:13and the things he talks about
- 18:14are quite interesting.
- 18:15Do you know anyone who
- 18:16can help us invite him? Yes,
- 18:17we need someone who knows him.
- 18:19I only know the late Cao Cao.
- 18:23The main thing is
- 18:24that he seems to have opened a guesthouse in Spain,
- 18:27I think. He also
- 18:28opened one in Barcelona,
- 18:29I think. Yes,
- 18:30he was talking about the renovation issue
- 18:32. When he was buying the materials,
- 18:35he was used to living in China for a long time, so
- 18:38he bought them quickly.
- 18:40But he looked for Western... The local Spanish
- 18:42suppliers, like those selling materials, all
- 18:44said it would take at least a month
- 18:45or two to three months to arrive.
- 18:47Then they found Chinese people
- 18:50doing
- 18:51this work there.
- 18:53These Chinese people said it
- 18:54might be a bit slow
- 18:55, maybe a week or two.
- 18:56I thought, "Wow,
- 18:57a week or two? That's fast!
- 18:59For Spaniards, it takes two or three months!"
- 19:03I feel like they've gotten used to this situation;
- 19:05you can't expect them to suddenly change.
- 19:07But like Uncle Ben told me before,
- 19:10this is the situation in Spain.
- 19:12There are actually many Chinese people in Spain
- 19:14who run small supermarkets that
- 19:16are open on weekends, right?
- 19:18Spaniards, on the other hand, are closed on weekends.
- 19:20Right?
- 19:21Well
- 19:21, some
- 19:23stores
- 19:26have set closing times
- 19:29, but those 100-dollar stores and such
- 19:31stay open a little longer
- 19:33. Yes, yes,
- 19:34they need some hardworking
- 19:35Chinese people to grab market share
- 19:37, haha.
- 19:39Yes, yes , I think this
- 19:40is a difference in national character. As for hard work,
- 19:41we can't say whether someone is
- 19:45hardworking or not, but
- 19:46rather that some ethnic groups
- 19:50feel their work is just that
- 19:53—work.
- 19:55However
- 19:57, they are actually
- 19:58working very hard,
- 19:59just not liking to work too long hours.
- 20:02But Chinese people want to work long hours,
- 20:06earn money, work hard,
- 20:07and let everyone see their
- 20:09efforts . We tend to give ourselves
- 20:11more labels and tags. Yes
- 20:13, even sacrificing
- 20:16one's own life for this standard is fine
- 20:18as long as one can make money.
- 20:21But I feel that's not the case
- 20:23. I just feel
- 20:24that their approach is
- 20:27good.
- 20:28In some aspects, there may
- 20:30not be a complete system
- 20:32, but it's a matter of
- 20:34whether there's anyone coordinating and regulating
- 20:37it.
- 20:38From the consumer's perspective,
- 20:41a consumer definitely wants to buy something.
- 20:43If
- 20:44you're buying an air conditioner, you definitely want
- 20:46to be able to use it smoothly
- 20:47and quickly. Yes,
- 20:49this one-stop service, I think
- 20:53, doesn't require hard work or lack thereof.
- 20:55But if this system is well-established,
- 20:58it should be a very smooth process,
- 20:58right ?
- 21:01It can also help them with more... Selling this product,
- 21:04I feel that even
- 21:05if they don't do a good job
- 21:08, or if they're not in a hurry
- 21:11, or if there's a lot of markup involved,
- 21:13they don't care
- 21:14because if it's not you, there are others.
- 21:16It's hard to find more reliable installers,
- 21:19right? It's hard to find reliable ones
- 21:20. They've
- 21:21monopolized the industry,
- 21:22and they have a profit margin in it,
- 21:24so they don't care.
- 21:26I think this
- 21:27has less to do with national character and more to do with it.
- 21:30Actually, they already have this
- 21:32kind of monopoly ,
- 21:34like Uncle Ben said.
- 21:35This is probably a major
- 21:36source of profit,
- 21:37from the installation fees.
- 21:39Haha, yes, some
- 21:40people are trying to change
- 21:41things and lower air conditioning prices,
- 21:44but they make up for it with the installation fees
- 21:46. Maybe
- 21:47there are unions in Spain?
- 21:50Yes, yes
- 21:50, they
- 21:52fight for the interests of these people.
- 21:54You can't
- 21:56lower their standards
- 21:57, right? That's
- 21:58true.
- 22:00Wow, I think it's so hard.
- 22:03It's tough for consumers
- 22:05, but for these technicians,
- 22:06life is easier.
- 22:09So it really depends on your perspective,
- 22:11right
- 22:13? But I think
- 22:15the business opportunity I mentioned earlier—
- 22:15bringing these professionals together
- 22:18—isn't a bad thing.
- 22:21I have a one-stop service today, including helping
- 22:24you choose machines,
- 22:27finding installation personnel
- 22:29, after-sales service, and repair personnel.
- 22:32If I can do everything for you
- 22:34and only charge you one... Well, I think the Spanish would really appreciate
- 22:39a reasonable price
- 22:42for this kind of service
- 22:44. But this doesn't infringe on
- 22:47the rights of repairmen or installers
- 22:49because I still provide them with work
- 22:52, and they don't have to deal
- 22:56with the hassle of negotiating
- 22:59with customers to raise prices
- 23:01and potentially cancel the service. I think that's a good thing.
- 23:05Not every installer likes to inflate prices
- 23:07or argue about the cost.
- 23:09Some installers just want to
- 23:11negotiate a price with the customer
- 23:12, or have a company
- 23:13negotiate with the customer for them
- 23:15so they can do the work.
- 23:16I
- 23:18'm sure some installers think that way
- 23:20. That 's why I said
- 23:21this might be a business opportunity;
- 23:23not every installer
- 23:24wants to inflate prices. It's not about making money off you;
- 23:27some plumbers just want to do their jobs honestly
- 23:31. If there were a
- 23:32unit or company that
- 23:35could bring these people together
- 23:38, maybe it would become
- 23:40a breath of fresh air in the Spanish air conditioning
- 23:46industry. Yes, I think that would be progress,
- 23:48wouldn't it?
- 23:49It's just that maybe no one has tried doing it,
- 23:52which is why I said
- 23:53earlier
- 23:55that it might be a business opportunity. And I think
- 23:57people living in Spain desperately need it
- 24:00, just like in Taiwan now.
- 24:02Like
- 24:04what Uncle Ben just said
- 24:06, if
- 24:07you call a plumber because
- 24:09something's broken in the toilet,
- 24:10they'll quote
- 24:11exorbitant prices. They'll charge you thousands of dollars
- 24:12just
- 24:13to replace a faucet
- 24:15. And the actual cost of a faucet
- 24:16is... It can be as low as one or two hundred.
- 24:18So
- 24:18now,
- 24:20we have some companies
- 24:23that
- 24:25hire excellent plumbers and electricians
- 24:27, but these plumbers and electricians
- 24:29don't want to talk about prices.
- 24:31They just want to work honestly.
- 24:33The company assigns them cases
- 24:37, and once they receive a case
- 24:38, the price is set, so
- 24:39they go and do the repairs.
- 24:40They don't need
- 24:42to explain anything to the consumers or customers.
- 24:44They just want to earn honest money, make a profit
- 24:46, and avoid disputes.
- 24:48So now there are many plumbing
- 24:52and electrical companies that provide
- 24:54this kind of one-stop service
- 24:56. Yes
- 24:57, that's what standardization is all about.
- 24:58Actually, it's not standardized enough
- 25:00; it's very casual, right?
- 25:02If you... A few people start doing this,
- 25:05and
- 25:07gradually more and more
- 25:09people will do it.
- 25:10Then
- 25:11, slowly,
- 25:14an institutionalized system will emerge,
- 25:16and gradually
- 25:18the culture of exorbitant pricing
- 25:21will be improved. Yes,
- 25:22I think this might
- 25:24be a business opportunity.
- 25:26No one is doing this
- 25:27now, so I'm starting to do it now.
- 25:29Maybe people will like my style.
- 25:31Yes,
- 25:32I think what Uncle Cha said earlier is very true
- 25:32: if one person can do this,
- 25:34many others will follow suit.
- 25:37This is competition.
- 25:38Because in Chinese or Taiwanese society,
- 25:40many things like this exist precisely because
- 25:43of competition.
- 25:45If
- 25:46you don't provide this kind of service...
- 25:48I'll find someone else;
- 25:49they'll provide better service
- 25:50because there's no competition
- 25:52in Spain .
- 25:53They don't care.
- 25:54I won't take your order
- 25:55, but both offer the same service.
- 25:57They don't want to compete. They
- 25:58don't want to compete
- 26:00, haha,
- 26:00they don't like
- 26:01it, they don't care.
- 26:02The main thing is there's no fierce competition.
- 26:04In China, people
- 26:06fight over a few dollars or tens of dollars
- 26:08because labor is cheap
- 26:11and so many people provide these services.
- 26:13Naturally, competition drives them
- 26:15to provide better service
- 26:18, which benefits consumers and
- 26:20keeps them satisfied.
- 26:22But in Spain,
- 26:24as a consumer, you'd definitely feel very uncomfortable,
- 26:26right?
- 26:27Yes, yes,
- 26:27um. Another point is that many
- 26:29people living in Spain,
- 26:31like Uncle Ben,
- 26:32are foreigners
- 26:34and can't negotiate professionally with the technician
- 26:38. They
- 26:39might
- 26:40be
- 26:41speaking Spanish, which
- 26:42you wouldn't understand, right?
- 26:43So
- 26:46, if
- 26:47Uncle Cha provided
- 26:48a comprehensive air conditioning service, Uncle Ben would definitely come to me, right?
- 26:50Because you would
- 26:51n't
- 26:54need to do so much negotiation
- 26:57,
- 26:59and my fee would be 200 euros,
- 27:01which you would definitely pay
- 27:02because I can find a technician for you,
- 27:04negotiate all the details you need,
- 27:06and as long as you're satisfied,
- 27:07the technician will only charge that price
- 27:09and won't charge more.
- 27:10This fixed price is an incentive... You
- 27:13'll definitely
- 27:15want our company
- 27:16's comprehensive service,
- 27:18so I think it's feasible.
- 27:20For those of you with
- 27:23a business mindset, I think it's good
- 27:26. Like we often say,
- 27:27selling shoes in Africa—
- 27:30some people think, "Africans don't wear shoes,
- 27:31why would you sell shoes?"
- 27:32Others say,
- 27:33"Precisely because nobody wears shoes,
- 27:35there are many business opportunities."
- 27:37So it's just a
- 27:39matter of different perspectives.
- 27:41It depends on how you think about it.
- 27:43For example, you might say, "Spain
- 27:44is already a monopoly,
- 27:45you can't change it.
- 27:46" You could also think, "
- 27:49Because it's a monopoly,
- 27:50my systematic
- 27:51service is what people like.
- 27:53" So let's give it a try
- 27:55. Now, our three... Uncle
- 27:57and his family are planning to change
- 27:58careers, haha. We don't have that kind of business sense, okay?
- 28:01Yeah
- 28:02,
- 28:03we really don't have business acumen.
- 28:04Otherwise, I think
- 28:05we would have done it
- 28:06. Actually, there are a lot of business opportunities.
- 28:08To be honest
- 28:09, if I had business acumen,
- 28:11I would have done it.
- 28:13Yes
- 28:13,
- 28:14yes, to be honest, what
- 28:14Uncle Cha said earlier
- 28:15makes
- 28:17a lot of
- 28:19sense , even in China.
- 28:22For example, if you're doing renovations, if you
- 28:24haven't dealt with these people before,
- 28:26you'll get ripped off
- 28:27because there are so many pitfalls.
- 28:30So,
- 28:31my father-in-law did the renovations for our house
- 28:34because he loves houses,
- 28:35so he's actually dealt with these people before.
- 28:37Knowing where these people scam you,
- 28:39and knowing which people can't scam you at all
- 28:41, allows them to keep prices very low.
- 28:43If my wife and I
- 28:45were to do the renovation ourselves and
- 28:46find contractors,
- 28:47the final price
- 28:50would likely be more than double
- 28:52what they charged.
- 28:54It's hard to say
- 28:55because
- 28:56some things are systematic.
- 28:59For example, we bought lights
- 29:01at a
- 29:03place where they were cheaper, and
- 29:05the
- 29:06renovation company offered a price for that.
- 29:08But installing lights is a different story.
- 29:11So we decided
- 29:12to find offline
- 29:14installers through apps or similar platforms
- 29:17.
- 29:17To be honest,
- 29:18those are...
- 29:21You might feel that
- 29:22with a price tag,
- 29:23you can find people for everyday things like
- 29:26toilet repairs
- 29:28or light installations
- 29:29on
- 29:30an app,
- 29:32which
- 29:33makes you feel more at ease.
- 29:34It feels like these services are systematic and
- 29:36standardized.
- 29:38But without these services,
- 29:40you had to contact each person individually,
- 29:42and you might encounter situations like "Uncle Ben" where
- 29:44you don't know how or how he's trying
- 29:47to scam you.
- 29:48Because we're completely unfamiliar with these services
- 29:51, it's very easy for someone to take advantage of
- 29:53you . I remember when I was in our
- 29:55old house,
- 29:57several years ago,
- 29:59when they installed air conditioning ... It's been
- 30:00about 10 years,
- 30:02maybe even more.
- 30:04Back then, two technicians came to install the air conditioner.
- 30:06I was very young then,
- 30:07and I didn't really know what people were like.
- 30:09One of them seemed very shrewd
- 30:12and talkative, always
- 30:14chatting
- 30:16and joking around.
- 30:17The other
- 30:19was very honest and hardworking.
- 30:21They needed to install
- 30:23the
- 30:24outdoor unit outside the house,
- 30:26so
- 30:28they had to climb out of our
- 30:29kitchen window.
- 30:31There was a special place for
- 30:33the outdoor unit,
- 30:35a kind of cubicle
- 30:36with lots of bars on top.
- 30:38You had to open those bars.
- 30:40At
- 30:40the time, I trusted them completely
- 30:42. They were still helping the people next to them pull the rope,
- 30:45but
- 30:46those cunning people inside
- 30:47wanted to take a shortcut,
- 30:49you know?
- 30:49It's
- 30:50because that spot was originally in our house
- 30:53, oh right,
- 30:54back then they were installing an air conditioner in the kitchen
- 30:56because it was too hot cooking.
- 30:57When the house was first renovated, they didn't leave
- 31:00a space for the air conditioner there
- 31:02, so the dripping water from the outdoor unit
- 31:06couldn't directly drip into
- 31:07the drain pipe.
- 31:09So, the installer
- 31:11, seeing that I was young and naive
- 31:14, took a shortcut.
- 31:16What I mean
- 31:17is, he let the dripping water from the pipe
- 31:19directly drip into the yard of someone on the first floor.
- 31:22Yes, yes, yes, because I didn't know that at the
- 31:23time, I said, "Hey,
- 31:25you can drip it like this."
- 31:26He said it was okay,
- 31:26not much water,
- 31:27no problem
- 31:28, haha.
- 31:29So, later on,
- 31:31an old man living downstairs
- 31:33kept
- 31:35coming to complain,
- 31:36saying, "Your house
- 31:37is constantly dripping water into our yard!
- 31:39It's ruined our steps
- 31:41and our grass!
- 31:42"
- 31:43It
- 31:44caused me a lot of trouble
- 31:45because I hadn't paid attention to it.
- 31:47For them,
- 31:48dealing
- 31:50with the dripping water meant
- 31:51laying a pipe
- 31:53to another location, which
- 31:54they found troublesome.
- 31:55They thought, "You don't understand anyway,
- 31:57I'll just do it this way, that's
- 31:59fine. " So, later,
- 32:00we had to deal with it ourselves,
- 32:01which was quite troublesome
- 32:02. Actually, you 'll definitely encounter many similar situations
- 32:05in daily life .
- 32:06If you have no experience,
- 32:08well, that's human nature—everyone
- 32:11just wants what's convenient for them.
- 32:13If you don't understand,
- 32:13I might rip you off,
- 32:15and
- 32:15you don't care, right?
- 32:17Yeah, that's normal. Like me,
- 32:19there are a lot of motorcycles in Taiwan
- 32:22,
- 32:22so when I first moved here,
- 32:25my motorcycle broke down
- 32:27—
- 32:27uh,
- 32:27I think it was a flat tire.
- 32:29So
- 32:30I went to a motorcycle shop
- 32:32and asked them to change the tire.
- 32:34I said I'd
- 32:37come back in an hour
- 32:39. The total was 3,000 NTD.
- 32:41I said, "500 NTD for a tire?"
- 32:43They said, "No, no,
- 32:43I
- 32:44see your battery is dead,
- 32:47so I'll change that for you
- 32:48. The brake pads are worn out too,
- 32:49so I'll change those too.
- 32:51And that light isn't working either, so
- 32:53I'll change that too." I said,
- 32:56"No, that's not right. I only asked you to change the tires.
- 32:58Yes,
- 32:59you changed everything that shouldn't have been changed.
- 33:01I said, I said, can you change it?"
- 33:03I knew he was trying to rip me off,
- 33:04so I deliberately used that tone.
- 33:07I said,
- 33:07"
- 33:08Yes,
- 33:08I didn't ask you to change these things. You changed
- 33:10them yourself.
- 33:11Why are you charging me
- 33:13? I only asked you to change the tires.
- 33:15" He was a little scared by my tone
- 33:18and said, "Oh,
- 33:19okay
- 33:20,
- 33:20then I
- 33:22'll reduce it by 200. Why reduce it by 200
- 33:23? I just want you to change the tires."
- 33:25I only want to pay for the tires.
- 33:27You can call the police. Who does the police listen to?
- 33:29He was scared and only dared to charge me for the tires
- 33:32. But after that incident,
- 33:34I never went to that store again
- 33:36because I knew that the owner was dishonest.
- 33:38He really, really
- 33:39wanted to rip me off. He thinks that repairing more things means making more money,
- 33:42so he's just scamming those easily fooled customers
- 33:45or those who won't dare argue with him
- 33:47.
- 33:47He's probably scammed a lot of people,
- 33:49so he thinks this is a good way to
- 33:51cheat. It
- 33:52's not just about bullying the weak and fearing
- 33:54the strong;
- 33:55some people just have this mentality—
- 33:56a greedy, opportunistic mentality.
- 33:57They just want to try it out. You
- 34:00don't seem to care much about details.
- 34:01There's a car wash
- 34:04right at the entrance of our community,
- 34:05which is very convenient. Everyone gets their cars washed there.
- 34:08I've had mine washed there once or twice. The
- 34:10owner seems like a pretty honest person;
- 34:12sometimes we bump into each other in the community
- 34:14and exchange greetings.
- 34:16But after one car wash,
- 34:18his wife told me
- 34:21that some areas on the back of my car needed to be cleaned properly. They said it
- 34:25was because the paint was sprayed on during the previous maintenance and couldn't be washed off.
- 34:28They
- 34:28said I needed to wax it,
- 34:30fix it,
- 34:31and then repaint it
- 34:32, or something like that.
- 34:33At first, I thought,
- 34:35"Hmm, maybe that's true,"
- 34:36because I wondered
- 34:38if I had forgotten,
- 34:39like
- 34:40when I forgot to do it
- 34:42during the annual maintenance
- 34:43, or if I had
- 34:45forgotten to do it during a previous repair after an accident. So I thought, "I
- 34:48'll leave it for now and
- 34:49go back to check.
- 34:50" After I drove the car back,
- 34:52my wife said, "This is
- 34:53what you should have done before...
- 34:54" I explained the situation to her, and she
- 34:56said, "This is what you
- 34:58should have done before..." It had been a long time since I'd washed my car
- 35:01, and
- 35:02the dirt wouldn't come off easily.
- 35:05He said, "Luckily, I have a big rooster here,
- 35:07it's really good
- 35:08for washing things,
- 35:09you can try it." So
- 35:10I took it out.
- 35:12The rooster was a type of dish soap
- 35:15, but it was a strong one.
- 35:17Some things
- 35:18are easier to wipe off.
- 35:20You just put it on a cloth,
- 35:22add water, and wash, wash, wash,
- 35:24a little harder
- 35:26, and it comes off.
- 35:27I thought it was a real rooster, hahaha,
- 35:30a real rooster, hahaha,
- 35:32and that's how it came off.
- 35:35Yeah, I thought, "
- 35:37How could you trick me like that?"
- 35:38So from then on, I never...
- 35:39I want to get my car washed
- 35:41there
- 35:41. But how do I know you won't
- 35:43try to find another place later
- 35:45? Is this place just a scam to rip me off?
- 35:47Some
- 35:47people just love to take advantage of others
- 35:49and
- 35:50completely
- 35:52ruin the trust others have in them.
- 35:54Honestly,
- 35:55even if you don't know what's going
- 35:57on, you might actually be there
- 35:58while they're
- 36:00washing your car
- 36:01. Maybe because it's been a while since you washed it,
- 36:03some things just can't be cleaned right away.
- 36:05They might say, "This
- 36:07doesn't seem easy
- 36:08to clean, " or "
- 36:09Try
- 36:11something else."
- 36:13But if you see something and think, "Hey,
- 36:15can they make money off this ?"
- 36:16they'll tell you, " Yes,
- 36:17they can make more money
- 36:19by repainting it," etc.
- 36:20So some people like to do this
- 36:23kind of thing, to scheme and take advantage
- 36:26. So
- 36:26, I really
- 36:28don't think this has anything to
- 36:29do with national character; it's
- 36:30just human nature to like
- 36:33this. After hearing this, I feel a little more at peace.
- 36:35So, if you
- 36:38... hahaha, we two uncles are here
- 36:40to make you less sad.
- 36:42This situation
- 36:44happens everywhere
- 36:45. Yeah, if
- 36:46it's not an all-inclusive package,
- 36:47their labor
- 36:50costs have already been squeezed so low,
- 36:51so they might
- 36:53cut corners
- 36:55during installation
- 36:57, or if they don't want the hassle, they
- 37:00might do it in a less troublesome way.
- 37:03Yeah,
- 37:04if we don't understand
- 37:05and the customers don't understand either,
- 37:07then in the end we still have to find a repairman to fix it
- 37:10.
- 37:11Yeah, but I'm not finished complaining yet.
- 37:12I have something else
- 37:13to continue
- 37:17. Uh, there
- 37:20's something strange about
- 37:22this .
- 37:24I don't know about other countries, but
- 37:26in Spain, banks are only open from 8 am to
- 37:312 pm, Monday to Friday.
- 37:33What do they do after 2 pm? Haha.
- 37:35And they close on weekends
- 37:36after 2 pm.
- 37:38Yeah, that's really
- 37:42unfriendly
- 37:42to working people. Yeah, I... I rarely go
- 37:45to the bank to ask questions.
- 37:47Uncle Can, what time do banks in mainland China
- 37:50open from Monday to Friday? It's
- 37:52definitely until 6 pm, right?
- 37:54Oh,
- 37:54right.
- 37:55In Taiwan, it's only until 3:30
- 37:57pm. Oh, so early
- 37:58, so early
- 37:59, hahaha.
- 37:59Because banks need to calculate
- 38:01the final amount of money received,
- 38:04they need to do a settlement process,
- 38:05so they need to be early.
- 38:07He might need more than an
- 38:08hour to process those accounts,
- 38:10so he needs to arrive early.
- 38:11In Taiwan, we have a saying, "rush to 3:30
- 38:14." Are you
- 38:15open on weekends
- 38:16? No,
- 38:17it 's
- 38:19Monday to Friday.
- 38:21I think it starts at 8 or 9 am
- 38:22and ends at 3:30 pm.
- 38:24So, 3:30 pm is acceptable in Taiwan.
- 38:26"Rushing to 3:30" means you're too early.
- 38:28If there's anything at your company
- 38:30that needs to be settled before 3:30, you need to
- 38:31hurry to the bank to deposit money
- 38:33. Yes ,
- 38:36that's why we say "rush to 3:30."
- 38:37Oh, and mainland banks are very rough...
- 38:40what does "rough" mean?
- 38:42It means very tiring and demanding.
- 38:44Yes, yes
- 38:45, that
- 38:45's it
- 38:47.
- 38:48Sometimes
- 38:49when I want to go to the bank to do something,
- 38:51it's really hard to find the time.
- 38:54Here, I
- 38:56have to squeeze in time
- 38:57or get up very early to queue.
- 39:00If
- 39:00you don't get up early, it's very difficult
- 39:02to get there, and queuing takes several hours,
- 39:05which might delay students from going to class.
- 39:08That's one point.
- 39:10Also, I feel
- 39:14that the construction efficiency
- 39:15here is very low for some reason
- 39:17.
- 39:18Road repairs
- 39:19or building renovations
- 39:23are measured in years
- 39:25.
- 39:26Just
- 39:27last week I went to Madrid to see a concert
- 39:31, and
- 39:31they're currently repairing
- 39:35... the Madrid train
- 39:37station... I've already
- 39:39... It was under construction
- 39:40a year ago
- 39:41,
- 39:42and the roads nearby were also under construction.
- 39:43Now, when I go back,
- 39:45I feel like it's
- 39:46been over two years,
- 39:47and they're still working on that place
- 39:49.
- 39:49And it's even near my house. Because
- 39:52I need to take a bus
- 39:53to work at the university
- 39:55,
- 39:56that bus stop was temporarily
- 39:57moved to another location
- 40:00due to construction
- 40:02.
- 40:04For the entire year
- 40:05and two semesters
- 40:06, it still wasn't finished.
- 40:08I've been taking the bus from that temporary stop,
- 40:12and I've gotten used to it.
- 40:14That temporary stop has become my
- 40:15fixed stop in life.
- 40:17And
- 40:19the construction is still indefinitely delayed.
- 40:20I don't know when they'll finish.
- 40:23It
- 40:23feels like everything is
- 40:26contributing to GDP, but it's so slow
- 40:29and never seems to be fixed.
- 40:31Well, maybe it's because I'm used to things in China. In
- 40:33China, things are indeed fixed very
- 40:35quickly.
- 40:37And everyone agrees
- 40:39that, for example,
- 40:41sometimes when they're building pipes
- 40:44in front of my mom's restaurant , they might dig up the ground,
- 40:46affecting
- 40:46the
- 40:48entire row
- 40:50of shops.
- 40:52Of
- 40:53course , everyone agrees
- 40:55that it's okay
- 40:56, we all
- 40:58just need to be patient
- 41:00. And
- 41:00then they'll fix it within a month
- 41:04. We'll definitely
- 41:06operate normally
- 41:07and keep our shops open.
- 41:07But
- 41:08there might be some people we need to negotiate with.
- 41:11I don't know,
- 41:11I'm not sure
- 41:12. But I think the slow progress here might be because
- 41:15some shops are unwilling to
- 41:18accept such a long construction period. Or maybe
- 41:21I don't understand
- 41:22, but I just think that the construction has
- 41:26blocked off the area in front of the shops with netting
- 41:29.
- 41:30Basically, if
- 41:33a customer wants to buy something
- 41:34, go to the supermarket
- 41:35, or eat at a restaurant
- 41:37, they can't park
- 41:39or easily
- 41:40walk to the shop.
- 41:43They might have to go in a big
- 41:45circle
- 41:45to get inside.
- 41:48The restaurant is open,
- 41:49but I think
- 41:50this will definitely have a big impact
- 41:52. If the construction continues
- 41:55for a year or two,
- 41:56what kind of shops will they be able to operate?
- 41:57Yes
- 41:59, sometimes
- 42:00when I'm on my way
- 42:02home from school,
- 42:03I see
- 42:05these shops, and I feel that this is very affecting them.
- 42:08It's
- 42:09been
- 42:09like
- 42:10this for so many years.
- 42:11Yes, this is the complaint.
- 42:14The construction department definitely
- 42:17needs to
- 42:17negotiate with the residents or businesses.
- 42:20I know that some local governments will provide compensation
- 42:23to the shop owners for
- 42:25construction periods as long as a month.
- 42:26Otherwise
- 42:27,
- 42:27the shop owners' businesses will definitely be greatly affected.
- 42:30So in Taiwan,
- 42:32you can negotiate with the shop
- 42:34owners. If they want something
- 42:36like subsidies,
- 42:37you can apply for them and get them.
- 42:40Because Taiwan has this system,
- 42:41but it's not like it's a one- or two-year
- 42:44thing; a month is too long.
- 42:45This
- 42:46has a huge impact on business.
- 42:48I think in China,
- 42:50as you said, coordination
- 42:52is much easier
- 42:53because it's a collectivist country.
- 42:55Everyone is more used to it, and
- 42:56they're willing to listen to
- 42:58what's offered
- 43:00. But I think sometimes this
- 43:01goes too far,
- 43:03you know?
- 43:03Besides the maintenance aspect,
- 43:05I'm talking about something else.
- 43:06I want to complain about something
- 43:08. I mean, recently, there was
- 43:09the college entrance exam, right?
- 43:11It was June 7th, 8th, and 9th.
- 43:12Oh, right,
- 43:137th, 8th, and 9th, three days, right?
- 43:15The college entrance exam is indeed
- 43:18a very crucial time for the children, right?
- 43:21But
- 43:21to be honest, sometimes
- 43:23the government goes a bit too far,
- 43:25which is a bit speechless.
- 43:27In the old neighborhood where I live ,
- 43:30there's a night market
- 43:31on the street
- 43:33starting at 4 pm.
- 43:35There's food,
- 43:37all kinds of fruits and
- 43:38vegetables, everything.
- 43:40In theory, how loud could it be?
- 43:42You see, it starts at 4 pm
- 43:43and probably closes at 8 pm.
- 43:45But because of the college entrance exam
- 43:48, they were afraid of affecting the children, so they... So,
- 43:52after that, they weren't allowed
- 43:54to do business for those three days,
- 43:56right?
- 43:57Just shut down
- 43:58and not allow them to do business at all.
- 43:59Yeah,
- 43:59I don't think it's necessary to be so exaggerated.
- 44:02What kind of noise
- 44:03can the children hear from
- 44:05downstairs at home? They're not like those people shouting
- 44:07"Sell this, sell that"
- 44:08through a megaphone. It's not like that
- 44:09. It 's just that
- 44:10the children can't sleep well, right?
- 44:11How can they sleep at eight o'clock
- 44:13? Which child
- 44:14taking the college entrance exam sleeps at eight o'clock
- 44:15? It's impossible.
- 44:16Yes, yes, yes ,
- 44:17sometimes it's too
- 44:19much
- 44:20or too little
- 44:21. That's how it is.
- 44:21The child might need to eat breakfast.
- 44:23You close all the breakfast shops
- 44:26and tell them,
- 44:26yeah,
- 44:27right. So, I think this complaint actually
- 44:31sounds like Spain has a big problem.
- 44:33Actually, I think every place
- 44:35has problems.
- 44:36Yes , yes,
- 44:36yes, maybe it's not this part
- 44:38, it's another part. I think
- 44:40, yeah ,
- 44:41they all have it
- 44:42. And what's also interesting
- 44:44is that it makes me feel that this place
- 44:46is more capitalist. In more places
- 44:50, when you buy a train ticket
- 44:54at the train station ,
- 44:56like in Taiwan, I don't know how it is
- 44:59in mainland China,
- 45:00the price is fixed, right?
- 45:02Yeah,
- 45:03uh , when you buy a ticket
- 45:05from here to there
- 45:06, it's a fixed price
- 45:09. Yes, train tickets here are
- 45:11the same as plane tickets.
- 45:13They contract out to
- 45:14... The train company's
- 45:17price fluctuates, it's different
- 45:19every day
- 45:21, right
- 45:22?
- 45:23You have to keep checking the price
- 45:27every day to see which time
- 45:28is the best for you
- 45:30.
- 45:31It
- 45:32feels like you have to check
- 45:34train prices every day.
- 45:36This is really different between East and West.
- 45:39For example , if it's
- 45:41a public transport system
- 45:42, like in Taiwan
- 45:43, the public transport and
- 45:45railways
- 45:47are public
- 45:48, so the price is fixed.
- 45:50It should be the same in mainland China.
- 45:52The public transport and
- 45:53railways are public , so
- 45:54the price can't fluctuate.
- 45:57It
- 45:57should
- 45:58be fixed.
- 45:59So, like our MRT stations
- 46:01, subway stations
- 46:02are also public,
- 46:04so there's no fluctuation.
- 46:06But in Europe, I think
- 46:07many of these transportation facilities,
- 46:09public transport systems
- 46:12, are privately owned,
- 46:14so there are
- 46:16bigger price
- 46:18changes. Yes,
- 46:19you have to keep checking the price.
- 46:21Haha
- 46:22,
- 46:24yes, so
- 46:25... So, some say
- 46:27...
- 46:28but in some countries, trains aren't punctual.
- 46:32And here,
- 46:34some countries don't check tickets.
- 46:35In Spain, they check tickets
- 46:37, but not
- 46:39in many other countries. And in many other countries,
- 46:41there are no ticket checks on trains
- 46:44... You might
- 46:45feel a little apprehensive,
- 46:48afraid someone might be carrying a controlled knife,
- 46:50because Spain had a
- 46:54terrorist attack
- 46:55before , so they now have security checks on trains.
- 46:58But in France,
- 47:00Germany, and the like
- 47:01, you just walk straight to the platform.
- 47:06The downside is that
- 47:09if the trains in these countries are late
- 47:12, and
- 47:13you've already reached the platform,
- 47:15and another train arrives
- 47:18at your scheduled boarding time,
- 47:20your train is late,
- 47:21and you might end up on the wrong train. Did
- 47:23you get on the wrong train before
- 47:24? Yes, I
- 47:26got on the wrong train before
- 47:28because of this,
- 47:30right? I wanted to go to the airport... Then,
- 47:33his
- 47:36real-time timetable
- 47:37didn't tell you he was late.
- 47:39He just told me to go to this platform.
- 47:41Okay, I saw the train
- 47:42arrived at this platform
- 47:44at this time
- 47:46, so I naturally assumed it was
- 47:50going to the airport and
- 47:52got on.
- 47:53But it took me to another city,
- 47:55haha. So I quickly took a taxi from that city.
- 47:57You'll see, you'll see if the train number matches the
- 48:01one on your ticket, right?
- 48:03You'll check.
- 48:05Yes, sometimes you just believe it
- 48:07, you think
- 48:09the time is perfect,
- 48:10the train is just right,
- 48:11and it tells you it's at platform two at 9 o'clock.
- 48:14So, if I'm on platform 2 at 9 o'clock,
- 48:16and a train arrives at 9 o'clock,
- 48:19but I wait for ten minutes and no train
- 48:21comes, then a train finally arrives at 9 o'clock,
- 48:23I probably won't bother
- 48:24to check the train number carefully.
- 48:26Because I've
- 48:27confirmed that I'm on the right platform,
- 48:29I might overlook
- 48:31the train number and get on,
- 48:33and that's why I got pulled over . I
- 48:34don't have this experience anymore.
- 48:35If I had this experience, I wouldn't have this problem.
- 48:38After this lesson, I wouldn't
- 48:40do it again. Like me,
- 48:41before I board the train, I will check the train number
- 48:43. Because delays
- 48:45in Taiwan are not very common
- 48:47, but they do
- 48:48happen. And if I find out that my train
- 48:51is delayed, I will be a little more careful. Hmm
- 48:52, then I checked the train number a bit. Also, when
- 48:55taking the train, I hope there will be security checks
- 48:58. I feel that the lack of security checks is a bit
- 49:02...
- 49:03I don't know about Taiwan,
- 49:04I don't know about mainland China,
- 49:05but in Taiwan, there really is
- 49:07n't any security checks at all
- 49:09. Even on the MRT, there are no security checks, right? No
- 49:12, you just swipe your ticket and go in.
- 49:14There's no security on the train either. Uh
- 49:16, because the MRT is like this...
- 49:18a few years ago, there was
- 49:20a murder case involving Zheng Jie.
- 49:23He pulled out a knife on the MRT
- 49:25and killed someone.
- 49:26Recently
- 49:27, there have also been some attacks
- 49:30at Taipei Main Station.
- 49:32Smoke bombs...
- 49:33but you know, we just feel... we
- 49:35feel it's nothing
- 49:37, we just feel these are
- 49:38sporadic... We don't take
- 49:39some unexpected situations
- 49:41to heart ,
- 49:41but if you make me go through security,
- 49:43I'll get really angry
- 49:44because it's
- 49:46bothersome and inconvenient
- 49:47.
- 49:47So these incidents haven't prompted our
- 49:51MRT company to take any action.
- 49:53Well
- 49:54, if it happens, it happens.
- 49:56Anyway, it's really
- 49:57unlikely to happen to me, right?
- 49:59We just want you to make it easy
- 50:01for me to get in
- 50:03and out quickly, so
- 50:04there's no need for security checks.
- 50:06So in Taiwan, there are almost no
- 50:08airports. I don't know much about
- 50:10that ,
- 50:10but
- 50:11I think
- 50:12airports definitely have security checks.
- 50:13I think all airports should have them.
- 50:15Places like trains and MRTs
- 50:17definitely don't have security checks. In fact
- 50:19, if you do have security checks,
- 50:20we'll complain about
- 50:21how strict you are. Hahaha, right.
- 50:23So in mainland China,
- 50:25everyone is used to security checks.
- 50:27Sometimes it's inconvenient on the subway,
- 50:29but we're used to it.
- 50:32You feel
- 50:32it should be taken for granted .
- 50:35I have a question
- 50:36. What is the security check procedure?
- 50:41Security checks are like doing homework. For example
- 50:45, if you bring a bag with you,
- 50:48what will it do
- 50:49? There's a machine, right?
- 50:50You put it on the machine
- 50:52, and it will go in
- 50:52and scan
- 50:54to see if there are any things inside,
- 50:55like knives or
- 50:57liquids
- 50:58. If you want to drink water,
- 50:59they'll put it in a container to check
- 51:02if it's corrosive
- 51:04or explosive.
- 51:06So, train stations and
- 51:10bus stations (not
- 51:11subway stations) have
- 51:12security checks
- 51:13. They'll scan you with something.
- 51:15You have to turn around
- 51:17so
- 51:18they can
- 51:20scan
- 51:21you .
- 51:22In Taiwan, except for airports,
- 51:23absolutely no other station does this.
- 51:25Don't say this in China, let alone
- 51:28here.
- 51:30Maybe
- 51:32before, because of the pandemic,
- 51:34many hospitals had security checks.
- 51:36You had to put your bag
- 51:37down there
- 51:38before you went in. It's not that strict ,
- 51:40but it's
- 51:42a procedure. Yes,
- 51:43a procedure
- 51:44.
- 51:45Yes, yes, yes. I think Taiwanese people are pretty thick-skinned.
- 51:47They think
- 51:49it's okay.
- 51:50If you want a terrorist attack, just come on.
- 51:52Yes,
- 51:53that kind of
- 51:55feeling
- 51:55. Okay, after this episode, I think
- 51:59everyone should really want to come live in Taiwan.
- 52:01I feel like Taiwan
- 52:03... uh, I suddenly
- 52:05want to complain
- 52:06about the security checks
- 52:08.
- 52:09It's because my grandparents
- 52:11' home is in Qinhuangdao
- 52:13.
- 52:14Sometimes when I go to Qinhuangdao from my hometown Daqing,
- 52:16I
- 52:18pass through Beidaihe
- 52:19. Well
- 52:20, Beidaihe is where the
- 52:21leader
- 52:22goes for his summer vacation.
- 52:24Because
- 52:26this train passes through Beidaihe
- 52:28, all the stations
- 52:33along this route
- 52:34have extra security checks. Haha,
- 52:39in my hometown, at that station, many people would
- 52:42come and check you again
- 52:44.
- 52:44And if you have something like a fruit knife
- 52:46, they'd just throw it away.
- 52:48Yes , yes. But I'm thinking,
- 52:50if I go to a local
- 52:53supermarket and all the supermarkets sell knives,
- 52:55why do you have to go through security checks
- 52:57on the train and throw away my
- 53:00slightly dangerous items?
- 53:02But
- 53:03you can buy these things in local supermarkets
- 53:06;
- 53:08they're basic necessities. I think
- 53:10the security checks are a bit pointless.
- 53:12They're to prevent you from doing anything on the train,
- 53:15not in your daily life.
- 53:18Yes, that's reasonable,
- 53:20that's reasonable
- 53:20. Because you're not
- 53:22an ordinary person, you wouldn't carry a fruit knife on
- 53:25the
- 53:26subway . But other
- 53:27lines don't have this extra security check. It's
- 53:30only
- 53:30because the leader is there.
- 53:32Isn't that good?
- 53:33It's hard to understand, right?
- 53:35The leader wouldn't take the train anyway. Why
- 53:36are you bothering him
- 53:40? Yes, I think security checks
- 53:42aren't bad;
- 53:43they're for safety
- 53:44. That is to say, it depends on
- 53:46the people of this country.
- 53:48Do you have this habit of being checked by security
- 53:50? Once you get used to it, it's fine
- 53:52.
- 53:52Like in Taiwan, people aren't used to security checks
- 53:55. If you suddenly introduce them,
- 53:56people will react negatively
- 53:58and even dislike them
- 53:59. But if you implement it
- 54:00and it's been implemented for a year or two,
- 54:02people get used to
- 54:03it. Yes, to be honest, on the
- 54:04subway, you just put down your bag and shoulder
- 54:07bag
- 54:08and go through quickly;
- 54:10it's not that strict.
- 54:11It's just that
- 54:12people are so used to
- 54:14security checks that they
- 54:16feel unsafe
- 54:17in Europe where
- 54:18there are no checks
- 54:20. Yes , Taiwan has absolutely no security checks
- 54:23.
- 54:27But I think we should do
- 54:28what the law requires and be law-abiding citizens;
- 54:30that's the most basic thing
- 54:31.
- 54:33Like in Taiwan, people used to ride motorcycles without helmets.
- 54:35Later, it was mandated that
- 54:36motorcycle riders must wear helmets.
- 54:38How many people reacted negatively then
- 54:40? But after
- 54:42a year or two, everyone got used to it.
- 54:44If you don't wear one, you feel
- 54:45unsafe, but
- 54:47people get used to it.
- 54:48So I think many things
- 54:50really
- 54:51need a legal basis;
- 54:53you gradually get used to them.
- 54:55I remember about ten years ago
- 54:57in China, there were still quite a few people who
- 54:59drank
- 55:01and drove, and
- 55:02people didn't care.
- 55:03Even my dad would drink and
- 55:06drive
- 55:06. The reason
- 55:08this almost led to an
- 55:09accident is that
- 55:10the law has become very strict,
- 55:12prohibiting driving under the influence of alcohol.
- 55:15There are more roadside checks,
- 55:17and even some celebrity influence.
- 55:18For example, there was this guy, Gao Xiaosong
- 55:21, a celebrity,
- 55:23who was detained
- 55:24for half a month or something
- 55:26after drinking and driving.
- 55:28It's very clear
- 55:30that you must abide by
- 55:32the rules.
- 55:33Now, basically, if you've really
- 55:35drunk alcohol, you won't drive. You
- 55:36either need to hire a designated driver
- 55:38,
- 55:39or
- 55:41if one
- 55:42family member
- 55:43has been drinking and another hasn't, someone has to drive. Yes , that's right. Taiwan is
- 55:45also very strict
- 55:46about drunk driving now.
- 55:47For example
- 55:48, recently, in
- 55:49Taiwan, baseball is very popular,
- 55:52and baseball players have a high status
- 55:54. But in Taiwan, if someone is drunk driving, regardless of whether they are a celebrity or a famous person, they are immediately banned. So recently, a very famous player was banned
- 55:56from
- 55:58the
- 56:00team
- 56:01because
- 56:03of
- 56:05drunk
- 56:06driving
- 56:08.
- 56:13So
- 56:14,
- 56:15because
- 56:17there are too many tragedies caused by drunk driving
- 56:18in
- 56:21Taiwan
- 56:23, now, if you are a famous person, a celebrity
- 56:25, or a politician,
- 56:26if
- 56:27you are drunk driving
- 56:28,
- 56:29you are immediately... If you lose your social status,
- 56:31your career is over.
- 56:33And now
- 56:34there's another phenomenon in Taiwan: drug driving.
- 56:37What does
- 56:38"drug driving"
- 56:40mean? It means driving after using drugs.
- 56:43Recently, there have been many
- 56:46cases of people being killed in accidents while driving under the influence of drugs
- 56:49, which has attracted
- 56:50a lot of attention in Taiwanese society
- 56:51. So, regarding drugs...
- 56:54I don't know,
- 56:55I've never used drugs.
- 56:56How severe are the penalties for
- 56:58drugs in your area ?
- 57:00Before these incidents,
- 57:02I felt the penalties were very weak
- 57:04; nobody cared
- 57:05or paid attention.
- 57:06But these incidents have
- 57:08really happened one after another, accumulating to over ten cases in the past few months,
- 57:10especially in central and southern Taiwan
- 57:13. It's because
- 57:16some young people in rural areas
- 57:18, maybe without jobs,
- 57:19start getting addicted
- 57:20to drugs.
- 57:22And maybe they come
- 57:24from well-off families
- 57:25and have cars,
- 57:27and then they kill people.
- 57:29So recently, the government
- 57:31has made the penalties for drug driving very severe
- 57:35, and the police will stop people to check
- 57:37if they've used drugs.
- 57:39Recently, we've started
- 57:40to pay attention to this issue
- 57:42and have very strict legal regulations.
- 57:44I
- 57:45think in mainland China, anything
- 57:48related to drugs involves the death penalty—
- 57:50I haven't looked into it,
- 57:51but it's a very severe punishment.
- 57:54Even if it involves a celebrity...
- 57:57It's all about
- 57:58marijuana.
- 57:59A ban
- 58:00on
- 58:00drugs means
- 58:02no career path.
- 58:04There's absolutely no choice.
- 58:07It's very strict.
- 58:08I do feel that when I was a kid,
- 58:09drugs were a problem
- 58:12, but now in mainland China,
- 58:14because
- 58:17of the
- 58:18stricter laws,
- 58:20there's less of a crime involving drugs. It's more strictly regulated. I think Taiwan has a
- 58:23serious
- 58:26drug
- 58:27problem
- 58:30now. As a volunteer ,
- 58:33we go to schools
- 58:34every one or two months
- 58:37to
- 58:39promote anti-drug awareness
- 58:42.
- 58:43We find that many children
- 58:46and students
- 58:48don't have this concept
- 58:50, so we bring samples of drugs
- 58:52for them to analyze
- 58:55. "This isn't chewing gum,
- 58:56this is drugs
- 58:58!
- 58:59" Drug dealers deliberately try to trick you, saying, "You're
- 59:03a primary school student, you don't understand.
- 59:04They give you candy, and
- 59:05you eat
- 59:06it, but it's actually drugs
- 59:08!" And
- 59:09there are people who make money off primary school students
- 59:11. Why ?
- 59:13Because
- 59:13drug dealers don't care about their targets;
- 59:14they only care about making money.
- 59:17As long as you're addicted
- 59:19, they'll have income
- 59:21because you can't control yourself.
- 59:22So now...
- 59:24It's terrifying that
- 59:26even elementary school students are being influenced by this,
- 59:28and teenagers are too
- 59:30. This kind of thing
- 59:31is truly harmful, especially
- 59:33since
- 59:36they profit from selling family items.
- 59:38This
- 59:40needs to be addressed through education.
- 59:40Okay, okay,
- 59:41so today's
- 59:43topic is
- 59:45very broad
- 59:45, varied, and rich—
- 59:46very rich indeed!
- 59:47Don't just say it's varied
- 59:48, rich, and broad;
- 59:50it's worth reflecting on.
- 59:52Okay,
- 59:53I hope that from
- 59:55this rich topic,
- 59:57everyone can also think about
- 1:00:00whether installing
- 1:00:02air conditioning in your country
- 1:00:05is as troublesome as in Spain. I'm very curious,
- 1:00:06everyone .
- 1:00:07Satisfy Uncle Can's curiosity
- 1:00:09!
- 1:00:11If installing air conditioning in your country
- 1:00:12is also this painful,
- 1:00:14please complain in the comments below.
- 1:00:15Or maybe it's as
- 1:00:17simple as in Taiwan or mainland China.
- 1:00:20You can leave a message and tell us!
- 1:00:22Okay, that concludes our topic for today.
- 1:00:25Thank you everyone,
- 1:00:25see you next time! Bye-
- 1:00:27bye-bye
- 1:00:28-bye!
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