Creating Value & Helping Others w/ Brian Henderson — Transcript

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1. 0:00Creating a business was the way to solve those needs for them to help other laundromat owners.
2. 0:06I mean, it sounds altruistic.
3. 0:08I wasn't doing it for free.
4. 0:11But profit comes when there's value created.
5. 0:15When you serve others well, they give you these certificates of appreciation with pictures of dead presidents on them.
6. 0:21Right?
7. 0:21You know, it's, you're making their lives better.
8. 0:24And they're saying, this is worth something to me.
9. 0:26And that is a very wholesome and good thing.
10. 0:29I observed that with the laundromats.
11. 0:31When dad created his first laundromat, it used to be an empty field.
12. 0:34I helped mow that field before we built the building, you know, that kind of thing.
13. 0:38But creating a laundromat, putting that service in place.
14. 0:41And now there are customers coming in and giving, it's like something out of nothing.
15. 0:46It's that creation of value.
16. 0:50and how everyone is being served here and how it transformed my family's trajectory and my life certainly as the son of the founder of those laundromats and everything that's come
17. 1:00from that.
18. 1:01And then all of our customers coming in, taking care of their families, cleaning their laundry, taking care of themselves and doing something that, yeah, it's a chore and
19. 1:09they're paying us money to do a chore that they hate, but we're creating an environment that is uh wholesome and good and serves everyone.
20. 1:18and lots of prosperity comes out of that.
21. 1:21so, Watch Dry Fold POS came out of that experience and that origin of, can create something that solves this real need that allows these laundromat owners to run their
22. 1:31laundromats in a profitable way and to be happy with how it's going instead of wearing themselves out, which means that they can run their laundromats better to serve all of
23. 1:40their customers.
24. 1:42And so now that we're here 10 years later, over 1200 systems sold,
25. 1:47I am often um humbled and surprised and amazed by the number of people whose lives have been improved by the actions that we take with our business.
26. 2:00And that's an extreme honor, and I don't take it lightly.
27. 2:04And that's what drives me at this point in time.