COMM 100 Lecture 1 – Philosophy of Science — Transcript
Full transcript
- 0:00Hey, welcome to our first video lecture
- 0:03on communication science. So, we'll try
- 0:05to make sense of what exactly
- 0:06communication science is. But first, to
- 0:09make sense of communication science, we
- 0:10got to make sense of what's
- 0:11communications. Let's talk about that.
- 0:13Um, so the challenge here is when trying
- 0:16to make sense of uh how we define
- 0:18communication. So, the communication
- 0:20theorist Frank Dance about 50 years ago
- 0:23identified more than 120 definitions of
- 0:25communication.
- 0:27And another communication scholar,
- 0:28Jennifer Daryl Slack, said, "There is no
- 0:30single absolute essence of communication
- 0:32that adequately explains phenomena that
- 0:34we study. Such a definition does not
- 0:36exist. Neither is it merely awaiting the
- 0:38next brightest communication scholar to
- 0:39nail it down once and for all." So,
- 0:41we're not dealing with something like
- 0:42physics, which has a fairly focused um
- 0:44sense of what it's doing, what its set
- 0:47of phenomena it's trying to study, what
- 0:49its theories are. communication uh
- 0:52spreads an incredibly vast broad field
- 0:54often involving scholars who have no
- 0:57idea what each other is doing, don't
- 0:58even understand this um the the
- 1:00questions and problems they're working
- 1:02on, don't even have a shared language.
- 1:04So, communication is an interesting
- 1:06field um in that it's so expansive and
- 1:09so diverse
- 1:11uh we need to figure out what is
- 1:13consistent uh in uh what it's doing. So
- 1:16here's one working definition that
- 1:17communication is the relational process
- 1:20of creating and interpreting messages
- 1:22that elicit a response. And by
- 1:23relational, we're talking about sender
- 1:25and receiver. And by creating
- 1:27interpreting messages, we're meaning
- 1:28that a sender is intentionally choosing
- 1:31to send a particular message and that
- 1:34message goes across a channel that might
- 1:36impact how um the message is
- 1:38interpreted. So I'm sure you've you've
- 1:40all been in situations where there might
- 1:42be some tension or conflict in a
- 1:44relationship. um or there might be some
- 1:47surrounding drama that might impact how
- 1:50um when you're trying to talk to
- 1:52somebody, how they process it. So that
- 1:54can also interpret affect the way it's
- 1:56interpreted. Um and then the question
- 1:58becomes once the signal is received is
- 2:01interpreted, how does it produce a
- 2:03response? So you might say something to
- 2:05a friend in the hopes of calming them
- 2:06down and then you see do they in fact
- 2:09become calm or does it unintentionally
- 2:12lead to more conflict because they feel
- 2:14like that effort to calm them down is
- 2:16condescending or dismissive of their
- 2:18concerns.
- 2:19So again relational process we're
- 2:21talking about the relationship between
- 2:22sender and receiver. creation of
- 2:24messages. We're talking about the
- 2:25intentional construction of a message
- 2:27where I'm torn between different ways of
- 2:30trying to communicate something and I'm
- 2:32intentionally choosing this message
- 2:34versus that. So, if I'm in a situation
- 2:36of of conflict, I can choose either to
- 2:39escalate the conflict and assert my own
- 2:41uh perspective and dismiss theirs or I
- 2:44can choose to deescalate and try to be
- 2:46more empathetic and understanding to try
- 2:48to resolve the problem. Or there's
- 2:50plenty of other options I might have
- 2:52too. And then interpretation. Um, uh,
- 2:54the person I'm talking to might view my,
- 2:57uh, statement as condescending, as um,
- 3:01uh, dismissive. They might view it with
- 3:03suspicion, or they might view it with
- 3:05empathy and openness, understanding, and
- 3:07then it elicits a response, meaning
- 3:09what's the response my friend might uh,
- 3:12answer back. Um, so imagine that you got
- 3:15this text from a friend where, hey, Pat
- 3:17and I spent the night together. But
- 3:20obviously that statement doesn't mean
- 3:22much or doesn't mean much specifically
- 3:24uh except within a context. We also have
- 3:26to think about the environment or
- 3:27context unless uh is sent in. So right
- 3:30now we don't know who Pat is. We don't
- 3:32know is that a friend? Is that their is
- 3:34that their partner? Is it my partner?
- 3:36Um, and so we want to think about how
- 3:39also context influences the meaning um
- 3:42of the signal production and also the
- 3:45interpretation of the signal in a in a
- 3:47communication relationship as well.
- 3:50Um, however, if we're going to say that
- 3:52communication is the relational process
- 3:54of creating and interpreting messages
- 3:56that elicit a response is a yawn during
- 3:59uh a tense heated conversation, um, does
- 4:02it fall within that definition? So let's
- 4:05say that if we wanted to study the
- 4:06effects of yawns during intimate
- 4:08conversations clearly um this can have a
- 4:11dampening effect on the intimacy on the
- 4:13sense of connection between two partners
- 4:15especially if you're talking about im
- 4:16intimate details but the question is
- 4:18okay creating uh an and a message is the
- 4:23yawner so to speak in this situation
- 4:26creating a message meaning is there
- 4:28intentionality in the same way I talked
- 4:29about my last example where I'm choosing
- 4:32in a moment of conflict either to
- 4:34escalate and assert my perspective or
- 4:37deescalate and try to be more
- 4:38understanding, empathetic towards the
- 4:40other person's perspective. So again,
- 4:42I'm I'm choosing between different
- 4:44options intentionally versus a yawn.
- 4:46Now, certainly there are plenty of cases
- 4:48where someone intentionally chooses to
- 4:50yawn, but let's say for hypothetical
- 4:52sake um that he's tired, he's been
- 4:54working a lot and he's not um he's not
- 4:57intentionally yawning. Does that fall
- 4:59under the definition that we have here?
- 5:02meaning that he is intentionally
- 5:04creating uh a signal versus it's going
- 5:07to be interpreted a certain way. So my
- 5:08point here is that we want to think as
- 5:10we're trying to construct a scientific
- 5:12understanding of the construction and uh
- 5:15receipt and interpretation of signals to
- 5:18produce behavior um what falls under it
- 5:21and is are definitions adequate to fully
- 5:23account for um all these different kinds
- 5:26of situations. Um, so if you were to
- 5:28study this kind of um uh uh behavior,
- 5:32would your research in fact um fit
- 5:34according to this definition or would we
- 5:36need to change the definition? Or I have
- 5:39a friend um who got into a a I'll say
- 5:42argument um with their with his partner
- 5:44because um she he when they he first
- 5:47moved in with his partner, she asked him
- 5:49to to put the toilet seat down and
- 5:51because he had been living a number of
- 5:52years on his own, he was just used to
- 5:55leaving the toilet seat up. So what if
- 5:57you want to study the effects of men who
- 5:58leave who live with women leaving the
- 6:00toilet seat up? Meaning is this a
- 6:02communication signal? Now certainly we
- 6:04can imagine scenarios where there's a
- 6:06power struggle going on between the the
- 6:08partners in the relationship where he
- 6:12might think I'm no longer talking about
- 6:13my friend, but I could see like a
- 6:14hypothetical situation where he might
- 6:16think like I don't want her telling me
- 6:19how to control my space or use my space.
- 6:20I want to be able to assert my own
- 6:22independence and how how our object
- 6:24shared objects are used. and she might
- 6:26see it as like that's dismissive of my
- 6:28needs and dismissive of my emotions and
- 6:31feelings. Uh the fact that you are
- 6:33unwilling to change or compromise to
- 6:35accommodate the fact you're now living
- 6:37with a partner and we want to be
- 6:38respectful of each other's space. And he
- 6:40might say, well, how is that any
- 6:42different from like you're you're
- 6:43demanding that I change to your needs
- 6:45versus like you should change to my
- 6:47needs? Is there a confirmation in
- 6:48between? Okay, all that is interesting
- 6:50and great. However, let's say he's
- 6:52forgetting and just like is so used to
- 6:55um leaving it up because he's so used to
- 6:56living alone and being forgetful. Would
- 6:59your research entail that? And you might
- 7:01say, well, in a way, it's still an
- 7:03intentional signal in that he's choosing
- 7:05not to be attentive to her request or
- 7:08needs or feelings. Um but fundamentally,
- 7:10what we're trying to ask here is does
- 7:12the act of leaving the seat up, whether
- 7:14it's intentional or unintentional,
- 7:15constitute a message or a signal. Either
- 7:18way, it's certainly interesting and
- 7:19certainly a component of what
- 7:20communication can study in terms of the
- 7:23impact on relationship satisfaction. But
- 7:26again, we want to think like how
- 7:27rigorous and precise and specific is our
- 7:30definition of a message or a signal and
- 7:32is leaving the toilet seat up in fact a
- 7:35uh a signal and how do we know versus it
- 7:38was unintentional? And sure, he's being
- 7:40forgetful and that's that is its own
- 7:41signal, but to what degree does this
- 7:43fall within our definition? Um, or what
- 7:46about fubbing? Uh, this is a still from
- 7:48I Think You Should Lee, which if you're
- 7:49not familiar with it, great show. It's
- 7:51on Netflix. Highly recommended. Uh, but
- 7:53this is a scene where he is fubbing the
- 7:55person he's talking to. If you're not
- 7:56familiar with fubbing, it means to snub
- 7:58someone but while being on your phone.
- 8:00So, this is this you're probably
- 8:02familiar with this from um friendships
- 8:04or relationships. Um, maybe you do it
- 8:06yourself unintentionally where you're
- 8:09just drawn to your phone and you're
- 8:10scrolling through and looking at
- 8:12messages. Sometimes you might be doing
- 8:13work. Sometimes you might be responding
- 8:14to important messages, but if you're
- 8:16with a friend uh or with a partner or
- 8:19with your parents um uh they might
- 8:22perceive that you are snubbing them. So
- 8:25is fubbing an intentional signal that is
- 8:28uh well in this still in the scene he is
- 8:30intentionally ignoring the person um but
- 8:32he's acting like oh there's so many
- 8:34things on my phone or um could we see
- 8:37fubbing as an unintended signal that's
- 8:39going to be interpreted as an
- 8:41intentional signal? So what we've
- 8:43already seen here is the tension between
- 8:45how we interpret signals as intentional
- 8:48or unintentional and to what degree does
- 8:50the intention of the signal match the
- 8:52way it's interpreted. That is someone
- 8:55might have um an important work uh
- 8:57matter they have to respond to on the
- 8:58phone. But if they're out with friends,
- 9:00the friends could see it as like not
- 9:02caring about the shared space um and
- 9:05instead being distracted and clearly
- 9:07you're not as committed to the the
- 9:08community, the friendship. Or let's say
- 9:10you're on a date and uh your your
- 9:13partner uh is scrolling through their
- 9:15phone. That would clearly be be taken as
- 9:18a signal of disinter uninterest.
- 9:20However, what if it was an emergency? So
- 9:22the question becomes like how does
- 9:23communication
- 9:25um match the way we're defining these
- 9:27signals um or or are they signals? Uh
- 9:31what about this guy? Now clearly we we
- 9:33would think normally yeah when when a
- 9:35peacock raises uh his feathers he is
- 9:38clearly signaling intention to mate. He
- 9:41is clearly trying to attract a pee hen
- 9:44um and and show his prowess um uh and
- 9:49show that he is a an adequate partner
- 9:52because of the beautiful feathers that
- 9:54clearly indicate his health and good
- 9:56genes and therefore he is a viable u
- 9:59viral partner uh who will be able to
- 10:02pass on healthy genes to their children.
- 10:05However, and sorry, I know my uh video
- 10:08is blocking the the text here, but the
- 10:10gist of the uh the the note that I have
- 10:12here is that biologists differ from
- 10:14communication scientists or theorists in
- 10:17the way they think about signals. So,
- 10:18biology would see the the no meaningful
- 10:21distinction between an evolved automated
- 10:24instinctive response versus an
- 10:26intentional conscious response. So they
- 10:28would a biologist would certainly see
- 10:29this as a signal whereas a communication
- 10:31scholar would would say that's a little
- 10:34different because that's more a display
- 10:36and we'll talk about the distinction
- 10:37between displays and signals
- 10:38momentarily. But the gist here is um
- 10:42that uh a communication theorist would
- 10:44see no intentionality to what the
- 10:47peacock is doing because this is an
- 10:49instinctive evolve response as opposed
- 10:52to a conscious intentional response.
- 10:54that is that um he becomes close to a pe
- 10:57he sees a pee hen and boom instinctively
- 11:00it just raises up to try to attract her
- 11:02as opposed to hm is that the right one
- 11:05or should I be more selective um now
- 11:08this becomes complicated too because
- 11:10there's a lot of interesting debate uh
- 11:12about to what degree even um do humans
- 11:15have free will there's some really
- 11:17interesting recent uh research on this
- 11:19uh a couple of books I highly recommend
- 11:20that are both um smart and readable are
- 11:24uh the uh two books by a a researcher
- 11:28named Robert Seapolski from Stanford.
- 11:30One's called behave and another one one
- 11:32is called determined and he is looking
- 11:34into the the evolution and adaption of
- 11:38behavior. And in particular in his more
- 11:40recent book determined he's arguing that
- 11:42um all behavior fundamentally is
- 11:44determined. Um it becomes a complicated
- 11:46argument. I don't want to get too hung
- 11:48up on on it here because we have a
- 11:49different set of issues. But my point
- 11:51here is it's an interesting question to
- 11:53say is there really a meaningful
- 11:55distinction between um the relative
- 11:59simplicity of the instinctive reaction
- 12:00of a peacock raising its feathers to try
- 12:03to attract a mate and um one's decision
- 12:07to deescalate in an argument. And you
- 12:09might think, well, that person is making
- 12:11a conscious choice, but then someone
- 12:13else might say, well actually that
- 12:15choice is the product of upbringing,
- 12:17genetics, context. So again, interesting
- 12:20questions that we could explore in a
- 12:22different class, but I just want to sort
- 12:23note the distinction between how how a
- 12:26natural science, physical scientists
- 12:27might understand signals versus the way
- 12:30that communication scholars try to
- 12:31distinguish out different aspects of
- 12:33signals.
- 12:35Um, so let's talk about the distinction
- 12:37between communication displays and uh
- 12:39certainly that peacock would be an
- 12:40example. So, a communication display as
- 12:43distinguished from a Q, which we'll talk
- 12:46about uh momentarily, or a signal uh
- 12:49would be physical characteristics that
- 12:50in some way affect the behaviors of
- 12:52others. So, for example, a gorilla that
- 12:55um that pounds its chest, a puppy that
- 12:57wags its tail, a bird that pushes out
- 13:00its chest to try to show its prowess and
- 13:02verility to attract a mate. uh the very
- 13:05sturdy horns of a ram are clearly
- 13:08signals of strength, of prowess, of of
- 13:11joy, of playfulness. Um but these are
- 13:15not signals because they're not
- 13:16conscious. They are instinctive. Um so
- 13:19sorry the formatting is a little off.
- 13:20I'll fix it later in the slides, but
- 13:22they are reflexive behaviors. Um
- 13:24instinctive reactions that are
- 13:25invariably invoked by particular stimuli
- 13:27or emotional states and over which the
- 13:29individual has no voluntary control. uh
- 13:32as as distinguished from cues. Um and I
- 13:34realize that I'm I'm blocking the image
- 13:36here, but that is a um the one in the
- 13:38lower right is an image of someone
- 13:40walking through um the woods and
- 13:42stepping on leaves or twigs that will
- 13:44make a sound. So stepping on a uh leaf
- 13:47or twig is clearly not an intentional
- 13:50signal to others, hey, I'm walking here.
- 13:52Uh but it would certainly be interpreted
- 13:54as information that would enable animals
- 13:57or other people uh to make a decision
- 14:00about how they might react. So I just
- 14:01want to make clear on the distinction
- 14:03between um signals and cues. Uh we also
- 14:06have the image in the upper right of a
- 14:08dilated pupil. And there's some
- 14:10interesting research on
- 14:12how pupils dilate automatically and
- 14:14instinctively. Uh but they can be
- 14:17interpreted as indications of interest,
- 14:20of desire, of um uh of emotional
- 14:24connection. Um and certainly there's
- 14:26there's plenty of evidence that
- 14:27indicates um for example when mothers
- 14:30see their children their pupils dilate.
- 14:32Uh when when you see someone you're
- 14:34attracted to your pupil dilates because
- 14:36instinctive reaction is uh it's trying
- 14:37to take in more light to be able to see
- 14:39more clearly because there's clearly an
- 14:41instinctive reaction. Um but let's say
- 14:43you're on a date and you see your your
- 14:45the person you're on date uh pupil
- 14:47dilate. You're like okay um uh that
- 14:50shows clear interest. And what's
- 14:52important about this, and we'll talk
- 14:53about this later on in the class, is
- 14:56um so much of communication is about
- 15:00trying to interpret
- 15:03uh whether signals are honest or not. Um
- 15:08because, you know, think about again a
- 15:10dating situation where you're trying to
- 15:12figure out if the person you're on date
- 15:14with is a player or sincere about a
- 15:16long-term relationship. and you're
- 15:18trying to make sense of to what degree
- 15:20are the signals they're sending out um
- 15:23genuine or just trying to um set up a
- 15:26hookup. So anyway, the interesting thing
- 15:29about cues is that they're unintentional
- 15:32signals that um that clearly are honest
- 15:35because they're natural instinctive. So
- 15:37um anyway um so the definition here
- 15:39would be they're unintentional
- 15:40indicators that can influence others
- 15:42behavior even though they were not
- 15:44produced to communicate. that is they're
- 15:45not conscious intentional signals to try
- 15:47to say hey I'm I'm walking here or hey
- 15:50I'm interested in you. Um so there
- 15:52features or behaviors like you know
- 15:54making a sound or um cues can also be
- 15:56like body odor because um when you're
- 15:59stressed when you're fearful when you're
- 16:01anxious you emit different smells and
- 16:03particularly um in antisal conditions
- 16:06where we were much more adapted to be
- 16:08able to smell it. Now, we have all sorts
- 16:09of like, you know, deodorant and other
- 16:12things to cover up our smells, but so
- 16:14much of of what uh our behavior is
- 16:17responsive to is adaptive from tens and
- 16:20tens of thousands of years ago. Um, and
- 16:22so we're largely working with the
- 16:24operating system that evolved a very
- 16:26long time ago, actually hundreds of
- 16:27thousands of years ago, uh, and has not
- 16:29changed that much. So, even though we
- 16:31are in a very modern, very technical
- 16:33environment, and again, we'll come back
- 16:35to this in a few weeks when we get to
- 16:36the cyber psychology unit. Um the gist
- 16:39here is that we're we're working with a
- 16:41sort of operating system that is quite
- 16:43dated uh and has not really adapted uh
- 16:46to the environment because the
- 16:47environment has um has shifted much more
- 16:50quickly than our evolution has uh
- 16:53adapted to respond to it. So anyway um
- 16:56like body odor uh becomes a signal of
- 16:59fear. So, think about that if you are in
- 17:01a fight with someone uh or if you're um
- 17:04you're you're going to battle with
- 17:05someone else and you can smell like,
- 17:07okay, there's an a body or uh emission
- 17:11that signals anxiety or fear that gives
- 17:13you some information to figure out how
- 17:15to navigate this conflict, this fight.
- 17:17Um so, again, they're not intentionally
- 17:18emitted to communicate, but they can be
- 17:20used or interpreted by others to guide
- 17:22behavior. Um and they can be detected
- 17:24and acted upon by receivers. Certainly,
- 17:26you know, if this guy's out in the woods
- 17:27with no one around, um, and an animal,
- 17:30um, you know, a prey animal hears, uh,
- 17:32this, that could signal like, okay,
- 17:34there's food coming or, um, I'm sorry, I
- 17:37meant to say a predator animal, but a
- 17:39prey animal would would would perceive
- 17:41that as like a threat and then run away.
- 17:43Um, even though stepping on a twig is
- 17:45not meant to be punitive, but it would
- 17:46be certainly interpreted. So again,
- 17:48we're trying to distinguish between
- 17:50signals, intentional uh information
- 17:52broadcast to try to affect behavior
- 17:54versus cues, unintentional um uh
- 17:57information that's broadcast that can
- 17:59still affect behavior. Um so yeah, like
- 18:01mentioned before, it can be body odor
- 18:03indicating stress or anxiety, can be
- 18:05dated pupils, can be accidental sounds.
- 18:07Um so we're distinguishing between those
- 18:08and communication signals. Okay, so
- 18:10these are chosen and produced by
- 18:12individual organisms flexibly and
- 18:14strategically for particular social
- 18:15goals. So you see in the upper right uh
- 18:17we have uh Congressperson Marjorie
- 18:19Taylor Green uh who has very strong
- 18:21opinions um and in this image was um
- 18:26vocalizing her displeasure with uh
- 18:28former President Biden during a state of
- 18:30the union speech and this was a choice
- 18:32in that uh typical decorum rules say
- 18:38that Congress per members of Congress
- 18:40are respectful even if they disagree
- 18:43with a president's policies uh or
- 18:45position. itions and don't boo, don't do
- 18:48thumbs down, but because we now live in
- 18:50a very different media environment that
- 18:52is much more focused on discord, on
- 18:55partisanship because that gets
- 18:56attention, it gets clicks, it gets
- 18:58likes. Um, Green has um risen to
- 19:03prominence because she has been much
- 19:06more willing to engage in partisan
- 19:09behavior, loud vocal behavior that gets
- 19:11attention. And so she chose to wear
- 19:13something very flash and flamboyant,
- 19:15this white suit uh with a with the uh
- 19:17the fur coat and to boo vocally and to
- 19:20put her thumbs down uh in what is
- 19:22normally a very formal, very somber,
- 19:24very respectful environment of the San
- 19:26Union speech. So this was a choice that
- 19:28she made that is a response to the
- 19:30environment. Um, you know, you can get
- 19:31into philosophical arguments about
- 19:33whether it was really a choice uh or
- 19:35instinctive, but still, let's just take
- 19:36for granted that it was a conscious
- 19:38choice that unlike her colleagues who
- 19:40were typically much more restrained, she
- 19:42chose to be much more extreme in her her
- 19:45communication signaling um for a range
- 19:48of reasons, both to try to rally her
- 19:51other Congress people around her to also
- 19:54voice their displeasure, but also signal
- 19:56to her constituents and to the broader
- 19:58public
- 20:00um her desire to live in a much more
- 20:02combative political environment where we
- 20:04do not want to compromise, we want to
- 20:07drown out or silence the opponent. In
- 20:09the lower right, again, I realize that
- 20:11it's not totally visible, but we have an
- 20:12uh an image of
- 20:15President Xi of China um greeting
- 20:18Anthony Blinken, former Secretary of
- 20:19State, the United States. And it's not
- 20:21as visible as I would like, but again,
- 20:22you can look at the slides separately.
- 20:24But um what you see here is that
- 20:26President Xi is standing and Blinken is
- 20:30walking toward him, which is a power
- 20:32move. Um and so she didn't move. Um and
- 20:36was just sort of like standing there
- 20:37waiting for Blinken to approach him. Um,
- 20:40so that was a choice of signaling the
- 20:43power dynamic between China and the
- 20:45United States because Blinken was very
- 20:47solicitous in trying to demonstrate we
- 20:50want to work with you. We want to like
- 20:52figure out things together. So Blinken
- 20:55willingly chose the submissive role and
- 20:57she intentionally chose the dominant
- 20:59role to signal their positions within.
- 21:02Now of course also Blink is subordinate
- 21:04because he's not the president of United
- 21:06States. So it' be interesting to compare
- 21:07like how does she behave around Biden or
- 21:10Trump um versus how does she uh behave
- 21:13around a subordinate of the president.
- 21:15So Blinkin is also keenly aware of his
- 21:18his status position in relation to um
- 21:21sorry there's my dogs in the background
- 21:23making some signals of their own. Um if
- 21:25you can hear it um but uh the the point
- 21:28here is like how is status and respect
- 21:31being signaled and embodied by these
- 21:34things uh by these actions. So
- 21:36communication signals are intentional in
- 21:37the sense that the individual controls
- 21:39uh their use flexibly toward the goal of
- 21:41influencing others and they can be
- 21:42adjusted in various ways for particular
- 21:44circumstances. So I would assume that uh
- 21:46even though Blinken might respond this
- 21:48way when he's around the president of
- 21:49China, he's probably going to walk very
- 21:51differently when he's talking to a
- 21:53subordinate um because again he's the
- 21:55secretary of state of the United States
- 21:57which is a very important position, very
- 21:59high status position. So let's say he's
- 22:01greeting you know someone several steps
- 22:04down in the hierarchy. he's probably not
- 22:06going to be as solicitous or
- 22:07differential to them as he is to here.
- 22:09So, he's making an intentional choice of
- 22:11how to indicate uh relative status and
- 22:14respect in these situations. Um now,
- 22:18it's worth noting that these kind of
- 22:20conscious, flexibly made choices are
- 22:22rare in the non primary world, but there
- 22:24are exceptions. Um and you um and um the
- 22:28link uh leads to you, I believe, to an
- 22:29interesting article about how
- 22:32um dolphin mothers uh
- 22:37engage in baby talk with their baby
- 22:40dolphins. Um and you know so there's uh
- 22:43in the same way that like oh little
- 22:45little baby um you know cutesy little
- 22:47language that we engage into human
- 22:49babies um the sort of truncated higher
- 22:52pitched um modification of signals
- 22:55happens in dolphins too which is I think
- 22:57an interesting area of research to look
- 22:59into of like what's happening is that it
- 23:01actually intentional conscious choice to
- 23:03modify the signals to a more vulnerable
- 23:07smaller um member of the species. Um so
- 23:11uh a key element of communication
- 23:13signals
- 23:15um is that in this way of looking at
- 23:17things the key role of research
- 23:18historically has been that of
- 23:19communicator that is the conscious
- 23:21intention of what choice did they make
- 23:23to sign send a signal. You know here we
- 23:26have um uh primates grooming each other.
- 23:28So grooming is certainly an act of
- 23:30communication in that and also
- 23:32willingness to be groomed is an act of
- 23:34communication in that I am I'm showing
- 23:37intimacy. I'm showing um connection,
- 23:40loyalty, vulnerability, openness. Um uh
- 23:44but typically we think about the role of
- 23:46the communicator choosing to send a
- 23:47signal and historically the way research
- 23:49in the lower right shows like intimacy
- 23:52intimacy between two part human partners
- 23:54showing like you know enthusiastic
- 23:56response but think about this. Let's oh
- 23:59so here we have a very rapturous
- 24:02greeting between two romantic partners
- 24:03of like an enthusiastic hug. But think
- 24:06about like you know this couple or a
- 24:08similar couple hypothetically where you
- 24:10know when they meet each other it's so
- 24:12happy and that's that s that sends a
- 24:14signal of like love joy passion intimacy
- 24:18but then let's say one time um it's not
- 24:21reciprocated or mirrored as much and
- 24:24will that result in a feedback loop a a
- 24:26sort of like negative feedback loop
- 24:28where one person thinks like oh maybe
- 24:31their feelings are changed but then so
- 24:33that might then lead to a dampening of
- 24:35their own sending of the signal that
- 24:37might uh ricochet and then that leads
- 24:40the other person to like dampen it and
- 24:42then they each dampen it a slight notch
- 24:45and then over a series of multiple
- 24:47exchanges you see a slow diminishment of
- 24:50that passion. Um so the point here is
- 24:53that we want to think about how um
- 24:55historically uh research has focused on
- 24:58the choices of the sender uh and have
- 25:01not been as as attentive to the
- 25:03receiver. But I think some really
- 25:04interesting questions can be explored
- 25:06from the way the receiver interprets
- 25:08something even if you know the
- 25:10intentional uh the intentionality of the
- 25:12original dampening uh signal um was not
- 25:16meant you know maybe there's they're
- 25:17again tired of something but it was
- 25:19interpreted as like less interest that
- 25:21could spiral out. So the point here is
- 25:23that in historical way of looking at
- 25:25communication research receivers were
- 25:27simply people individuals going about
- 25:28their business attempting to make sense
- 25:30of information assess a situation figure
- 25:32what to do. Um, so communication
- 25:35displays of another individual were just
- 25:36another source of information. So my
- 25:38point here is like how do scientists or
- 25:40researchers think about the meaning or
- 25:42or significance of the data, the signals
- 25:44they're they're sending and receiving.
- 25:45And so historically we weren't seeing as
- 25:48much attention to the receiver side of
- 25:49things. I'll talk about this more in
- 25:50this upcoming slide. Um so in contrast
- 25:54when communicators you know people
- 25:56sending signals attempt to influence the
- 25:58behavior or psychological states of
- 25:59recipients intentionally with a starting
- 26:01point for communication from a
- 26:03psychological point of view. Boil down
- 26:04what that means is this now helps us
- 26:07understand um uh the fact that that a
- 26:11sender chose to send that signal
- 26:14reflects the psych psychological state
- 26:17um of their of of their perspective.
- 26:19that is they're anxious, they're
- 26:21stressed, they're angry, they're
- 26:23passionate, they're joyful, they're
- 26:25bored, they're confused and so uh
- 26:28signals help us then make sense of the
- 26:31internal state. Now we often don't have
- 26:33access to internal states. So this
- 26:35becomes interesting way of also trying
- 26:37to make sense of when we people see
- 26:39people reacting this way uh to a
- 26:41political ad to a movie to a a pop song
- 26:45you know um recently we have the um the
- 26:49case of Sabrina Carpenter's new album
- 26:51which caused all sorts of outrage about
- 26:53the um the symbolism of of the album
- 26:55cover that some people are seeing as
- 26:58retrograde uh anti-feminist some people
- 27:00see it as just playfully um uh playing
- 27:03around with um gender and sexuality.
- 27:06Anyway, um we we can use those signals
- 27:09as a way to try to um interpret the
- 27:12psychological states of the senders as
- 27:14well.
- 27:15Um so just to be clear on the
- 27:17distinction between signals and
- 27:18displays. So again, displays are
- 27:20reflexive automated responses like a a
- 27:22dog wagging its tail. Um they're
- 27:24communicative in effect, but they're not
- 27:26intended as a conscious choice. That is
- 27:28presumably my dog is not choosing to wag
- 27:30its tail. is just a instinctive reaction
- 27:32to stimuli around it versus signals like
- 27:35here we have a chimpanzeee reaching out
- 27:36to ask for food. Give me food. Um so
- 27:38that that is he's choosing to say give
- 27:41me food. Thank you. Because he's learned
- 27:42that signal as a way to indicate to to
- 27:45its caretakers. Um uh this becomes the
- 27:48way to get food. So um they are
- 27:51intentional, they're strategic, they're
- 27:52adaptable. that is they get um primates
- 27:56typically are especially good at
- 27:57adapting their signals to figure out
- 27:59what's going to be the right signal to
- 28:00get what they want. And that becomes
- 28:02another important component of what
- 28:03we're talking about here, which is how
- 28:06senders um choose to adapt the signals
- 28:09they're sending to achieve a certain
- 28:11outcome. Whether we're talking about um
- 28:14someone on a date who's trying to get
- 28:16their their um uh the person they're
- 28:18with interested in them or a chimpanzeee
- 28:21trying to get food or a political
- 28:22candidate trying to uh get people to
- 28:24vote for them or to get angry at the
- 28:26opponent, we're dealing with the same
- 28:27basic problem which is uh we are
- 28:30producing signals to try to affect
- 28:33behavior. And that becomes a key element
- 28:35of communication science assessing uh to
- 28:39what degree um a sender is choosing a
- 28:42particular signal to affect the outcome
- 28:44or behavior and to what degree does the
- 28:47context uh affect the way the receiver
- 28:50interprets the signal to uh to produce
- 28:52the outcome. So yeah, distinction
- 28:54between displays and signals basically
- 28:56helps us um uh identify how systems
- 28:59evolve um and how signals take on new
- 29:01meaning based upon the the evolution of
- 29:03the system. It also helps us make sense
- 29:05of how animals social animals like
- 29:08primates like and humans are primates uh
- 29:11and they're social um animals
- 29:12fundamentally uh which we'll talk a lot
- 29:14more about in the coming weeks about
- 29:15what what that means in terms of how we
- 29:18try to make sense of how signals are
- 29:19produced and consumed. Um, so we're
- 29:21trying to make sense of how the social
- 29:23animals try to make meaning um through
- 29:25deliberate means, through intentional
- 29:26means.
- 29:28Okay. So then we talked about cues as
- 29:30well. So Q's again, we talked about body
- 29:32odor. So just to make sure we're clear
- 29:33on the distinction, we got um cues which
- 29:35are incidental features or behaviors
- 29:36that happen to provide information to
- 29:38others but weren't evolved or produced
- 29:40send messages. And by evolved I mean
- 29:42like they didn't adapt um as a more
- 29:44selective way of trying to navigate an
- 29:46environment to be successful in survival
- 29:48reproduction. So, um, you know, body
- 29:51odor, um, is not necessarily, um, it's
- 29:54not an evolved adaptive response to
- 29:55environment to allow this person to
- 29:57better navigate their environment. Um,
- 29:59it just simply simply has to be happens
- 30:01to be an outcome, um, uh, of of stress
- 30:04uh, in this situation that might be
- 30:06received as like, oh, they're stressed,
- 30:08like therefore I can I can pounce upon
- 30:09their stress. So, think about like in a
- 30:11in a tense negotiation um or in a poker
- 30:15game where um if one side sees the other
- 30:18side as like you know pupils dilating or
- 30:21breathing more heavily or um exhibiting
- 30:24signs of stress or anxiety that becomes
- 30:27information they can use to figure out
- 30:29how to manipulate the situation to serve
- 30:31their advantage. Um and it's not
- 30:33adaptive in the sense it's not helpful
- 30:35for the person to emit those stress
- 30:37signals. um but it's certainly going to
- 30:39be used by the receiver to make sense of
- 30:40them and use them. Um so again they
- 30:43don't involve intent or evolutionary
- 30:44selection for the function that they're
- 30:46being used for. Um so the idea here is
- 30:48that the distinction between these three
- 30:50different categories helps us um avoid
- 30:53overattributing intentionality that is
- 30:55like I'm constantly choosing this signal
- 30:57versus that one in the sending and
- 30:59processing information and also better
- 31:01understand how organisms people
- 31:03chimpanzees dogs whatever um use
- 31:06whatever information is around to figure
- 31:07out how to determine their behavior how
- 31:09to when to attack when to run um when to
- 31:13um try to woo when to accept the wooing.
- 31:17Um so let's talk quickly about models.
- 31:20So some of you may have seen like in
- 31:22content or other communication courses
- 31:24uh various models and we'll talk more
- 31:27about this over the coming weeks but I
- 31:28want to be clear you know part of the
- 31:30the first week of readings that are
- 31:32focusing on philosophy of science and
- 31:34the scientific method. We're trying to
- 31:36get at truth but the but science
- 31:38understands we never actually arrive
- 31:40there. We're always trying to get closer
- 31:41and closer, but we never quite get there
- 31:43because the um the tools that we have,
- 31:46our perceptions, our observational
- 31:48methods are inherently limited. We don't
- 31:50see the world as we as it is. We see the
- 31:52world as a reflection of the particular
- 31:54structure of our eyes and our other
- 31:57sensory um perceptions. Uh that in large
- 32:00part are shaping the information that we
- 32:02get around the particular structure and
- 32:04dynamic of those senses as opposed to
- 32:07perceiving the world as it is quote
- 32:08unquote. So I want to I want to say that
- 32:11uh communication models that various
- 32:12theorists have come up with are similar
- 32:14in that they're not describing reality
- 32:16they're representing reality. Uh and I
- 32:18want to draw a distinction between like
- 32:20reality and the representation of it.
- 32:22It's like the distinction between a
- 32:24territory and the map and a map of the
- 32:26territory. A map is hopefully a good
- 32:28representation of the territory but it's
- 32:30not the same thing. It's an effort to
- 32:32try to represent it to help us better
- 32:34navigate things. Um so this is one
- 32:36famous one um uh the Shannon Weaver
- 32:38model of communication that actually um
- 32:40arose originally through um uh telephone
- 32:44signaling and engineering. Um and
- 32:46Shannon was trying to make sense of from
- 32:48a very technical uh mathematical
- 32:50perspective how to encode uh voices when
- 32:54they would go into a telephone into
- 32:56numeric signals that would be um sent
- 32:59across zeros and ones across a a channel
- 33:01and then be decoded on the other side.
- 33:04But the cool thing is that uh this
- 33:05becomes actually a very powerful way of
- 33:07trying to describe human communication
- 33:09as well. So the gist here is you know
- 33:11you have a source which is in this case
- 33:13I'm I'm the source of information but
- 33:15the transmitter is um my voice uh is the
- 33:19visuals is the sounds you're hearing. Um
- 33:22so what what I have in my mind is
- 33:25different from the the message. So I'm
- 33:27encoding what I want to say through a
- 33:29message. I'm sending it through a
- 33:31transmitter which is this recording. uh
- 33:34across a channel. Now there can be noise
- 33:36in the channel um both literally in the
- 33:38sense of you know if my dogs are making
- 33:40noise behind me if uh if you have noise
- 33:42going around you that can distort or um
- 33:45somehow skew the message and then you
- 33:48know you are receiving it you are
- 33:50decoding and trying to make sense of it.
- 33:52uh but obviously there's going to be
- 33:53some difference between what I'm
- 33:56intending to say and how you interpret
- 33:58it which becomes a very interesting set
- 33:59of problems about uh misunderstanding
- 34:02miscommunication and even an educational
- 34:04context how um you know teachers are
- 34:07trying to help students understand
- 34:09something but there might be
- 34:10misunderstandings either because I
- 34:12didn't explain it very well or because
- 34:13your experience isn't the same as mine
- 34:15or because uh the examples weren't ideal
- 34:17or because like a particular concept is
- 34:19too difficult to totally make sense of
- 34:20or a range of other reasons. So there's
- 34:22other uh models and I again I want to
- 34:24make clear don't get too hung up on the
- 34:26models for our for the purposes of our
- 34:28class. I'm not you know expect I'm not
- 34:30going to test you or I'm not going to
- 34:31ask you to write projects on the models
- 34:33but I want you to see understand like
- 34:35different efforts to try to make sense
- 34:37of the relationship between senders and
- 34:38receivers and different theorists have
- 34:40come up with different ways of trying to
- 34:42model it out or represent it. Another
- 34:44famous one is from Lazwell um in the 40s
- 34:47um and think about the 40s where this
- 34:49was just after World War II uh where
- 34:51propaganda had been incredibly powerful
- 34:54at causing the war and shaping um the
- 34:58way that people um were mobilized uh
- 35:02either in their hate, their fear, their
- 35:04patriotism, their pride um to go to war.
- 35:08And um so they also became very
- 35:11interested in the role of mass media uh
- 35:14in uh organizing groups into um uh
- 35:18factions or partisan um opposition. And
- 35:21so Lazwell was interested in um
- 35:23fundamentally who says what in what
- 35:25channel to whom and with what effect. So
- 35:27we try to make sense of like okay um how
- 35:29how does the position of the
- 35:30communicator affect the signal um and
- 35:33then what's the distinction between what
- 35:34they mean to say and how they encode it
- 35:36in a message and then how does the
- 35:37environment the context uh affect the
- 35:39way that the signal is interpreted or
- 35:42might skew or distort the signal and
- 35:44then how does the position of the
- 35:45receiver um affect the way it's
- 35:47received. So um a politician might say
- 35:50something and one person interprets it
- 35:52totally different than the others. Um so
- 35:54for example um you know the the recent
- 35:57ICE raids in Los Angeles some people saw
- 35:59it as like great okay we're cleaning up
- 36:02immigration. Other people saw like this
- 36:03is a horrific um attack on democracy on
- 36:06human rights. Um and so you can think
- 36:08about a given given political signal
- 36:11about um whether ISIS raids are
- 36:13appropriate or not and different
- 36:15audiences responding differently and
- 36:16then think about with what effect. So
- 36:18you can think about like efforts to try
- 36:20to mobilize resistance or protests. Um
- 36:24what kinds of signals are effective at
- 36:27getting people to coalesce around
- 36:30resistance um to the ICE raids and
- 36:33gather together and protest. So that
- 36:35could be a really interesting question
- 36:36for communication science too is um
- 36:39trying to figure out what kinds of
- 36:41communication signals are effective at
- 36:43causing social change or mobilizing
- 36:45social movements and what kinds are not.
- 36:47under what conditions with what kinds of
- 36:49audiences.
- 36:51Um and so um you know these various
- 36:54models including Lwell's early early
- 36:56attempt to try to scheme this out and
- 36:57this is these are the really early days
- 36:59of communication studies because it's
- 37:00kind of interesting. Obviously people
- 37:01have been communicating as long as
- 37:02there's been people but there hasn't
- 37:04been necessarily the systematic study of
- 37:05it from a scientific perspective until
- 37:08much more recently. Um and obviously the
- 37:10Greeks were were focusing on rhetoric
- 37:12and persuasion um uh thousands of years
- 37:15ago, but uh and certainly other
- 37:17civilizations as well were were focusing
- 37:19on like the particular ways that
- 37:21communication can influence individuals
- 37:24and groups. But again, there wasn't
- 37:25necessarily the scientific uh approach
- 37:27of trying to make sense of how signals
- 37:30uh can can affect change. So he was
- 37:32trying to organize the scientific study
- 37:33of communication. Um so again um he's
- 37:37trying to make sense of the who and here
- 37:39we're talking about who has control over
- 37:41the means of communication. So think
- 37:43about who has a newspaper who has um you
- 37:46know Elon Musk has X. So um he has the
- 37:50control of what kind of signals gets get
- 37:51sent out which can deeply influence the
- 37:53kind of signals that we get. Uh Jeff
- 37:55Bezos owns the Washington Post. Um and
- 37:57obviously that's going to play a role in
- 37:58the kind of information we get. Um the
- 38:00Murdoch family um owns uh Fox News, the
- 38:04New York Post, a number of other media
- 38:05properties and can uh heavily skew uh
- 38:09the kind of signals that we get uh in
- 38:11particular ways that serve their
- 38:12interests. Um so the analysis is there
- 38:15on who has control over the kinds of
- 38:16signals that are produced. Um then says
- 38:19what okay well this is focusing on the
- 38:21content. What's the nature of the
- 38:22content? Is it inflammatory? Is it
- 38:24consiliatory? Is it pro-democracy? Is it
- 38:26pro uh authoritarianism? So it's trying
- 38:28to analyze the content. So the who is is
- 38:31analyzing um who has control over the
- 38:34signal uh mechanisms. The says what is
- 38:37analyzing what's the nature of the
- 38:38content um and what what insights can we
- 38:41draw from analyzing the content of the
- 38:43message in what channel. The third
- 38:45category is analyzing the nature of the
- 38:47medium. So the idea here is that we
- 38:49should be attentive to um how does a
- 38:52given medium change the meaning of a
- 38:55message. So, how does, you know, think
- 38:58about this class, how does a video
- 38:59lecture um change the way that you make
- 39:02sense of the content versus reading an
- 39:04article um or seeing a a a discussion
- 39:07post. So, same thing, you know, we can
- 39:09think about in a political context, for
- 39:11example, how um a a video speech is
- 39:15going to have a very different effect uh
- 39:17from a billboard or um a something sent
- 39:21to your home like a flyer sent to your
- 39:23home. So think about how emotions can be
- 39:25activated or deactivated. Think about
- 39:28how anger can be inflamed or how pride
- 39:31or patriotism can be stirred. So, uh,
- 39:34are there certain aspects of the medium,
- 39:36whether it be television, radio, social
- 39:38media, um, a print, um, uh, flyer, uh,
- 39:43in-person speeches or some other medium,
- 39:46how that can, uh, the particular
- 39:48dynamics or structures of that medium
- 39:50can influence the way the signal is, uh,
- 39:53received. um to whom like you know we
- 39:56also want to think about what's the
- 39:57nature of the audience and how they uh
- 39:59their particular beliefs um uh context
- 40:04relationships um situation can influence
- 40:07the way a signal is received with what
- 40:09effects we we can then analyze um the
- 40:11results of that signal. So the point
- 40:13here is that laz was trying to map out a
- 40:15basic structure of what questions do we
- 40:17want to ask. So he was identifying five
- 40:19basic questions of what we can focus on
- 40:21or any combination thereof that help to
- 40:23start the process of asking questions
- 40:25about what's happening in the production
- 40:29and interpretation
- 40:31um of signals and then the resulting
- 40:33actions.
- 40:36Um so we identified basically three
- 40:37functions for communication.
- 40:39Surveillance of the environment which
- 40:40basically means like look at the context
- 40:42trying to make sense of how the context
- 40:44um that a given signal is produced and
- 40:45received in influences the um the
- 40:47behavior. Trying to make sense of the
- 40:49relationship between the different
- 40:50components of society like you know u
- 40:52political actors and audiences or um
- 40:55media uh actors like entertainers you
- 40:57know movie stars, movie directors, uh
- 41:00pop stars and audiences. So think about
- 41:02like Taylor hit Taylor Swift and how um
- 41:05certain kinds of signals she's sending
- 41:07out tend to promote um uh much stronger
- 41:10fan connection in her fan base. Um and
- 41:13then the cultural transmission also
- 41:14between generations. So he was Lazwell
- 41:17was also interested in subsequent
- 41:18scholars certainly were interested in
- 41:20how how is information transmitted and
- 41:23changed and adapted from generation to
- 41:25generation. you know, we're constantly
- 41:26seeing how each new generation is uh
- 41:29either
- 41:31adapting or sometimes rejecting the
- 41:33information, the culture information of
- 41:34previous generation, but sometimes they
- 41:36take on the same sort of things. So, he
- 41:37thought like this is an interesting um
- 41:40focus. So what we're seeing here is the
- 41:42early evolution of a science of
- 41:44communication where Lazwell and his
- 41:46colleagues and um and subsequent
- 41:48researchers were identifying what's the
- 41:50purview, what's the domain, you know, if
- 41:52physics is trying to make sense of
- 41:53things like motion um um uh
- 41:57communication is trying to make sense of
- 41:59um how context and environment changes
- 42:02meaning. um how the relationship between
- 42:05audiences and um and senders uh produce
- 42:09uh produces and changes meaning and how
- 42:12um generations um can evolve meaning or
- 42:15choose to pass it on. We can think about
- 42:18how a given um society is either much
- 42:20more traditional in consistently
- 42:23maintaining uh cultural information or
- 42:26much more individualistic uh and modern
- 42:28in the way they continually uh reject
- 42:30and evolve uh cultural information.
- 43:15Okay. So, one of the um the key
- 43:17components of the philosophy of science
- 43:18section uh for the readings in week one
- 43:21focused on um limitations and awareness
- 43:25of potential problems for the models
- 43:27that we produce to try to make sense of
- 43:29reality. And I want to make clear that
- 43:31while these models of communication are
- 43:32very helpful for schematizing or mapping
- 43:35out the relationships and dynamics and
- 43:37the focus of communication uh behavior,
- 43:40they're limited. Uh and that's that's a
- 43:41that's a fundamental aspect of any
- 43:43model. Any any map is going to be
- 43:45inherently simplistic compared to the
- 43:47territory because if it were the
- 43:48territory, it would be useless because
- 43:51um it's too the territory is too complex
- 43:53to be able to make sense of um a
- 43:56particular thing. So we have maps that
- 43:58simplify uh the content or information
- 44:01and that that uh filter out the
- 44:03unnecessary information for our
- 44:04particular purposes. Um and so you can
- 44:07think again about models as similar to
- 44:09maps in that they intentionally simplify
- 44:11and filter out information that isn't
- 44:13essential for our particular purposes of
- 44:15what we're using this model for this map
- 44:17for. So um but there are some important
- 44:20critiques that we just need to be be
- 44:21aware of that whenever we see a
- 44:23representation in any scientific context
- 44:25we need to be aware that it it is a
- 44:26simplification. So in one aspect of it
- 44:29um the critique of this model is that
- 44:31it's too linear. Uh meaning that it's
- 44:33assuming that there is a a a um
- 44:36unidirectional line from sender to
- 44:38receiver. Um but as you know if you're
- 44:41paying attention to communication
- 44:43communication is not linear. meaning
- 44:45it's not like I just send out a signal
- 44:46and you receive it because you know
- 44:49student comments and feedback and
- 44:50questions will certainly influence um
- 44:52how I I might adapt for the course or
- 44:55how I might adapt a given lecture
- 44:57explanation. Uh same thing for um music
- 45:00artists where it's not like they send to
- 45:02send out a song and don't pay attention
- 45:03to the audience at all. Especially now
- 45:05in the age of social media, um artists
- 45:08are heavily attentive to what the audits
- 45:11are saying back. And so social media
- 45:13becomes a profound way that audiences
- 45:15can can communicate with artists whether
- 45:17directly or indirectly that can
- 45:19influence the way a television show
- 45:21might choose to um uh respond to crit
- 45:25critiques or feedback for a new season
- 45:27or how an artist might sh decide to uh
- 45:31change the direction of their their
- 45:33image um or the way they engage with
- 45:35fans based upon what they're seeing in
- 45:37social media. So the gratitus model and
- 45:39this was the case even back then
- 45:41obviously we have a much more
- 45:42sophisticated uh interconnection between
- 45:44send and receiver now but even back then
- 45:46like it's not like just a politician or
- 45:50um a a news figure would just send out a
- 45:52signal and have uh there would be no
- 45:55influence of the audience back upon
- 45:56them. So this model is too focused on
- 45:58the sender uh and the the content role
- 46:01of the sender at the expense of making
- 46:02sense of how audiences and also context
- 46:06can influence the sender as well. So we
- 46:07need to be aware of feedback loops going
- 46:09multiple ways. Um and that brings us to
- 46:11lack of feedback that is we need to be
- 46:13aware of how feedback between audiences
- 46:15and feedback from the context or the um
- 46:18the environment of channel can also
- 46:19influence signals. Um clearly
- 46:21oversimplifies the process of
- 46:23communication because there's lots of
- 46:24different things coming from all
- 46:25perspectives. So you know if if I'm
- 46:28saying something is that is that result
- 46:29of like my education and training or is
- 46:32a result of like my mood how tired I am
- 46:34how stressed I am. So if we really
- 46:36wanted a fully sophisticated model of
- 46:39communication we might think about like
- 46:41physiological characteristics. We might
- 46:43think about evolutionary
- 46:44characteristics. We might might think
- 46:45about genetic about um uh early
- 46:48childhood development characteristics
- 46:50that influence the way I communicate.
- 46:51But that is way too much to factor in.
- 46:53So we often have to simplify. And so,
- 46:56sure, it's over an oversimplification,
- 46:57but it's intentionally so in the same
- 46:59way that a map might be an
- 47:00oversimplification. So, for example,
- 47:02there's often multiple senders and
- 47:03receivers in any dynamic. Um, and we're
- 47:05constantly changing roles. So, I'm a
- 47:07sender right now, but then you might go,
- 47:08"My god, this lecture is so boring. When
- 47:10are you going to stop talking?" Okay,
- 47:11that's going to influence the way that I
- 47:12might think about how I might package it
- 47:14uh for the future. Um, there's multiple
- 47:16channels, so it's not like there's just
- 47:17one channel because I'm getting
- 47:18information on the side. You know,
- 47:19again, my dogs are making me noise right
- 47:20now, so that's gonna influence how I
- 47:22might be responding as well. So, we're
- 47:24constantly getting channels. If you're
- 47:25in social media, you know, you're
- 47:26getting emails, you're getting uh stuff
- 47:29from me, you're getting stuff from um
- 47:31friends or um or advertisers, you're
- 47:34you're on different platforms. So, we're
- 47:36constantly being influenced. So, if we
- 47:38say like, you know, oh, they got
- 47:39stressed by a given message. Well, uh
- 47:43again, this this is um a kind of example
- 47:45of how we might analyze the results of
- 47:47communication behavior. If I'm thinking,
- 47:49hey, does a political message cause fear
- 47:52or stress or anxiety in an audience?
- 47:55That's a that's a scientific question
- 47:56that we could then test. But then we
- 47:58also want to be modest in our claims
- 48:00because we also also we want to be
- 48:02mindful. Are there certain
- 48:03characteristics of different components
- 48:05of the audience that might result in
- 48:07different outcomes at different times?
- 48:09So maybe it causes stress in me right
- 48:11now because of something going on in my
- 48:13personal life, but it might not have at
- 48:14a different time when I didn't have as
- 48:16much going on. So maybe news going on in
- 48:19the world about terrible things
- 48:21happening in our government uh or our
- 48:22nation or our world might make me feel
- 48:25despair in a given moment because I'm
- 48:28also dealing with something personal
- 48:30whereas a week before I'd be go like oh
- 48:32that's I don't care. Um, so think about
- 48:35like in your own response to news, when
- 48:37do you not care and when do you care and
- 48:39what what were the factors that caused
- 48:42that difference and how certain can we
- 48:44be that it was those factors versus
- 48:46versus factors that you may not be as
- 48:47attentive to or aware of? And I don't
- 48:49say that to undermine a scientific
- 48:50project. I just say it to say how
- 48:53complex and multi-determined
- 48:55communication behavior can be. Um, and
- 48:59you know there's there's plenty of uh
- 49:01potential effects that can change over
- 49:02time. So maybe the speech worked this
- 49:04way this one time, but maybe it's going
- 49:06to work in a different way a different
- 49:07time. So if we talked about like how a
- 49:09given um autocrat speeches influence the
- 49:12audience, well, you know, or or if I say
- 49:15like, hey, analyze this YouTube video
- 49:17for how they impact the audience. Um
- 49:20yeah, maybe that's true um right now,
- 49:22but maybe if you come back in the year,
- 49:24it's going to be different because the
- 49:25context has changed, the audience has
- 49:26changed. We need to be attentive to the
- 49:28complex nature of how communication uh
- 49:31evolves. Um there's also an assumption
- 49:34of clarity. That is there's in this
- 49:36model there's no attention to like how
- 49:38noise in a channel might impact um the
- 49:41way that things are interpreted. So
- 49:42we're assuming that signal is
- 49:43interpreted exactly as it's sent. But I
- 49:45think we all know that there's always
- 49:47the chance for miscommunication in um in
- 49:50any kind of channel where I'm sending uh
- 49:52a signal over a channel to the receiver.
- 49:55So noise doesn't just mean like there's
- 49:57stuff behind me. Noise is a theoretical
- 50:00concept that refers to anything in the
- 50:02channel that might distort the signal,
- 50:05distort the accuracy of the signal such
- 50:07that it might impact to what degree does
- 50:09the receiver receive it accurately. Um
- 50:12that might cause confusion, frustration,
- 50:14misunderstanding, misinterpretation.
- 52:15Yeah. And these other models look, so if
- 52:16you um if you took com 10 with me, you
- 52:18probably learned about or you did learn
- 52:20about the SMCR models, the source
- 52:21message channel receiver model. I'm not
- 52:23going to go too much into this cuz I
- 52:24don't I'm not trying to focus on models
- 52:25so much uh specifically uh but rather
- 52:28just show there's different models for
- 52:30making sense of communication behavior
- 52:32that are much like maps and you can have
- 52:33like you know Google maps, apple maps
- 52:35and even with them they have satellite
- 52:37they have topography uh they have
- 52:39terrain they have different maps
- 52:41depending upon what I'm looking for. So
- 52:43Burllo's SMCR model is hugely
- 52:44influential still uh I think still very
- 52:46valuable. Uh so models are both limited
- 52:49but also valuable because they help us
- 52:50focus on things and they they help frame
- 52:52questions about what we should be
- 52:54attentive to. Um but again you know
- 52:57there's still some limitations to
- 52:58Burbo's model as well which you can see
- 52:59here. You'll see some similarities
- 53:01between the critique of um the other
- 53:03model too. Um there's ShraMM's model of
- 53:05communication between encoder
- 53:07interpreted decoder etc. Um there's some
- 53:10advantage of critiques. You can look at
- 53:11these on your own, but again, I'm not
- 53:12going to test you on on this so much as
- 53:14I just want you aware of how models have
- 53:16their advantages and they have their
- 53:18critiques or disadvantages. Um, here's a
- 53:20famous uh confusing but really
- 53:22interesting and profound in some ways
- 53:24model of the transactional model of
- 53:25communication, meaning the transaction
- 53:27that goes on between send and receiver
- 53:28and how they each influence each other.
- 53:30But you're probably looking at this
- 53:31going like, uh, no. And that's what a
- 53:33lot of communication scholars did too.
- 53:35It's super interesting and super
- 53:36theoretical and sophisticated, but also
- 53:38the limitations are it might be too
- 53:41complex to really be useful uh for
- 53:43everyday use for research. Um so again,
- 53:46I got some advantages and disadvantages
- 53:48mapped out here that you can look at. Um
- 53:50and certainly abstract and overly
- 53:52complex, but um yeah, so we've gone
- 53:54through various models and now so now
- 53:56we're getting a little closer to trying
- 53:57to make sense of communication science.
- 53:59But before we fully unpack it, we talked
- 54:01before about what's communication. Now,
- 54:03let's talk about what is science. Um, so
- 54:05I'm going to give you a a stupid cartoon
- 54:07from the New Yorker um a while back as a
- 54:11kind of dumb basic example of how to
- 54:13make sense of things scientifically. So,
- 54:15the cartoon um shows two dogs talking to
- 54:18each other and it says it's just a
- 54:20theory, but perhaps if they're opposable
- 54:21thumbs, it makes them crazy. Uh, another
- 54:23part you can't see is like it makes them
- 54:24crazy, but um a dog trying to make sense
- 54:27of like what um why are people so weird?
- 54:32um cute, silly, dumb, but okay theory.
- 54:36Let's talk about theory because in the
- 54:38reading about the scientific method,
- 54:40theory plays an important role. Um so
- 54:42let's ask is it really a theory? You
- 54:44know, a theory is an explanation. It's
- 54:46effort to try to account for some sort
- 54:48of phenomena or behavior to make sense
- 54:51of is there a causal relationship
- 54:52between in this case um uh uh the
- 54:57opposable thumbs human beings have and
- 54:59the fact that we're from a dog's
- 55:01perspective crazy. Um so is this in fact
- 55:03a theory? So I just want to go through a
- 55:06few key components of what what is a
- 55:09scientific theory? Um so first we need
- 55:12to we need to have a clear operational
- 55:15definition of key terms. So crazy is a
- 55:18bit too vague. So we would want to
- 55:19define the key terms in the theory to
- 55:21make sure that we are consistently
- 55:22clear. And the reason why this matters
- 55:24is because my I might have a different
- 55:25idea what crazy uh means versus you. So
- 55:27I want to make sure in my theory that we
- 55:29have a consistent definition uh where we
- 55:32both understand what it means. So we
- 55:34might define it the key term crazy as
- 55:36maybe what what does it mean to be
- 55:37crazy? Well they leave the house without
- 55:39us. Like every day when I leave to go to
- 55:41work, my dogs just sit there depressed
- 55:43and sad and you know like what what is
- 55:45wrong with you? We are awesome together.
- 55:47How dare you leave the house without us.
- 55:49Like why would you leave us? Um or they
- 55:51don't let us on the on the couch. Um or
- 55:54they don't like it when we like our
- 55:55whole purpose is defend your your house
- 55:57and you yell at us when we bark. What's
- 55:59wrong with you? Um or you know it's
- 56:01natural to to have to to poop so why do
- 56:04you get mad when we poop on the carpet?
- 56:06Um so that could be one way of defining
- 56:07it. I'm just giving an example of how
- 56:09crazy could be an overly vague term. So,
- 56:11you'd certainly want to define your term
- 56:12in a specific way. And you you can say
- 56:15from a scientific perspective, I am
- 56:16choosing to define it this way for the
- 56:18purposes of my study. Um, and people go
- 56:20might go like, that's not the way I
- 56:21define it. And you be like, that's fine.
- 56:22Um, I am choosing for the purpose of my
- 56:24study to define it this way. And
- 56:26therefore, that's that's the focus
- 56:27you're giving is I'm defining it this
- 56:29way for the purposes of how I'm looking
- 56:31into this information. Um then you want
- 56:33to talk about scope which is a range of
- 56:35phenomena that we're we're trying to
- 56:36explain. So the scope means like what
- 56:38are you looking at to try to account for
- 56:40like you know okay there's a there's a
- 56:42there's a supposed relationship between
- 56:44opposable thumbs and crazy behavior. Um
- 56:48so what are you looking at? What's
- 56:49what's how are we drawing a line around
- 56:51what we're looking at what we're not
- 56:52looking at? Um so um I'm only looking at
- 56:56behaviors that would be enabled by
- 56:57opposable thumbs. So, um there might be
- 57:00crazy behavior uh that that we engage
- 57:02in. Um but there's no clear link of that
- 57:06behavior and it being caused by
- 57:09opposable thumbs. So, I'm not looking at
- 57:10those other behaviors. I'm only looking
- 57:11at behavior that can be reasonably
- 57:13explained through um uh pososeable
- 57:16thumbs. I know this is silly. Um uh I'm
- 57:19also trying to make sense of like is
- 57:21there a distinction between some people
- 57:22and others in terms of how crazy they
- 57:24are and could that be the result of like
- 57:26what what happens for people who don't
- 57:27have hands? Um is there a distinction?
- 57:31Um and what about other animals uh that
- 57:33have opposable thumbs? Is there
- 57:34something consistent that is like I can
- 57:37see the same behavior going on in
- 57:38primates who also have opposable thumbs
- 57:41that where I can see like indeed the
- 57:43behavior I'm looking at is potentially
- 57:46the result of this cause. Um, and then,
- 57:48uh, we want an explanation where, um, I
- 57:51know I don't think it's as visible, but
- 57:52the idea here is that a possible thumb,
- 57:54so I'm trying to look for an
- 57:55explanation. So, my theory is trying to
- 57:56account for a why to explain like what's
- 57:59happening here. In this case, it might
- 58:01be that opposable thumbs lead humans to
- 58:03eat with their hands. Uh, where
- 58:07uh, so they don't have as immediate
- 58:08connection. I know I'm make I'm making
- 58:10silly stuff up here, but they don't have
- 58:11as immediate connection like it's an
- 58:13intimate connection. So, there's always
- 58:14a distant remove for their food. So, you
- 58:17know, we we have nice fancy French terms
- 58:19for the foods we eat like beef and pork
- 58:22as opposed to um uh cow and pig. Uh and
- 58:25therefore that distances us from our our
- 58:28food and that could lead us to have a
- 58:30more detached relationship to nature.
- 58:32Again, I'm being silly here, but I'm
- 58:34trying to make sense. And also, um you
- 58:36know, it causes us to shake hands rather
- 58:37than wagging tails uh to show joy. So,
- 58:40shaking hands is much more like hello
- 58:42friend versus like joy. So maybe that
- 58:45that leads kind of said like I said
- 58:47before to um a less enthusiastic
- 58:49engagement that can undercut the sense
- 58:51of connection. Again, I'm just looking
- 58:52for anything that could explain stuff
- 58:53from the silly theory. Um but the point
- 58:56here is I'm trying to uh map out what a
- 58:58theory is. So a theory is a big
- 59:00explanation. Now let's talk about the
- 59:01distinction between theories and
- 59:03hypotheses because sometimes they're
- 59:05used interchangeably and they are not
- 59:06from a scientific perspective. So um a
- 59:10theory presents a general explan
- 59:12explanatory model for behavior that
- 59:13predicts outcomes based on specific
- 59:15conditions. Uh I think when um when I
- 59:19give a speech that says my opponent uh
- 59:22hates America, my followers, my
- 59:25supporters will then attack uh that
- 59:28opponent on social media. Um, so I think
- 59:31that if I stoke uh patriotic fervor,
- 59:34it's going to lead to uh more
- 59:36enthusiastic response from me and more
- 59:39um partisan negative behavior towards my
- 59:42opponent. So that's a it's a theory.
- 59:43That's a big a general explanation. Um
- 59:46now distinction is hypothesis is a
- 59:50specific prediction based on a theory
- 59:52that can be tested. So a theory would be
- 59:55again I think when I give a um a hat
- 59:59stirring speech it will cause my
- 1:00:02supporters to bond more powerfully to me
- 1:00:05and to exhibit more partisan behavior
- 1:00:07towards my opponent. A hypothesis would
- 1:00:10be okay now let's um let's study a
- 1:00:13speech and play it to uh specific
- 1:00:16audiences either supporters of of my
- 1:00:19candidacy or opponents and I expect that
- 1:00:22the outcome will be an increase of 20%
- 1:00:26uh more partisan attitude partisan
- 1:00:28difference in the outcomes than um the
- 1:00:31baseline comparison so what I'm talking
- 1:00:33about here is like a theory is a general
- 1:00:35explanation hypothesis is a specific
- 1:00:37expected prediction prediction
- 1:00:40based upon the theory that we can test
- 1:00:41to see does it hold up? Um so contin
- 1:00:51from observation to where I see some
- 1:00:52stuff going on to a question of like
- 1:00:54what what's happening there? Why is that
- 1:00:56happening? And I try to come up with a
- 1:00:58theory explanation for like oh I think
- 1:01:00what's happening is this. But that's
- 1:01:02just a theory. Like I don't know if I'm
- 1:01:03right or not. So I don't really know if
- 1:01:05if I'm if I'm on the right path until I
- 1:01:08uh make a prediction. I make a
- 1:01:09hypothesis interchangeable here and I
- 1:01:11say like I expect well if if my theory
- 1:01:14is true then um then this must must h so
- 1:01:17if if in those conditions if I think
- 1:01:20when these conditions are present this
- 1:01:21outcome will happen. So if that theory
- 1:01:23is true that if I think these when these
- 1:01:26conditions are present this outcome will
- 1:01:27happen. Okay, then that means that I'm
- 1:01:30making that prediction or hypothesis
- 1:01:31that um let's go out and find a
- 1:01:34situation where those conditions are
- 1:01:35present then X will happen. Um if X
- 1:01:38didn't happen and so then I do an
- 1:01:39experiment. Let's let's go see like okay
- 1:01:41I make the conditions present or I find
- 1:01:43a situation where the conditions are
- 1:01:44present and I see did X happen. Uh so I
- 1:01:46do an experiment or a test or I do an
- 1:01:49observational study to see like did X
- 1:01:50happen? Uh, and so the observation here
- 1:01:52is like I'm observing the outcome of the
- 1:01:54experiment or the test, the observation
- 1:01:56to see like did X happen? If it didn't,
- 1:01:59oopsie. I go why didn't it happen? What
- 1:02:01could explain why it didn't happen? Um,
- 1:02:04so I continue to refine it over time um
- 1:02:06through that perpetual cycle. So the
- 1:02:09idea here is I want to be able to focus
- 1:02:10on kinds of questions from a
- 1:02:12communication perspective that we can
- 1:02:13study like why do fan girls scream? Why
- 1:02:15why was it like when you saw like
- 1:02:17footage from the Beatles concerts from
- 1:02:18decades ago or even still when um when
- 1:02:21fan girls and sometimes fanboys too go
- 1:02:24to concerts they sc they get REALLY
- 1:02:26WRAPPED UP WHY what's going on there?
- 1:02:28Why why why are they making those
- 1:02:30vocalizations? Why what's happening
- 1:02:32psychologically, emotionally,
- 1:02:33biologically to cause that? Why does it
- 1:02:35happen in younger people but not older
- 1:02:37people? So my point here is like let's
- 1:02:38think about what kinds of questions
- 1:02:41could we generate um could we come up
- 1:02:43with from a scientific perspective that
- 1:02:44we could then test scientifically um or
- 1:02:47do we smile and what are the different
- 1:02:49effects of smiles? How did smiling
- 1:02:50evolve? What's what kind of information
- 1:02:52is being communicated and what are the
- 1:02:53effects of different kinds of smiles? So
- 1:02:55we all know about different kinds of
- 1:02:56smiles of like a really raptor smile is
- 1:02:58smile where like my mouth goes up my
- 1:03:00eyes don't. Um and then we could test
- 1:03:02like to see like I think when I smile
- 1:03:04this way at work it'll have this effect
- 1:03:05but when I smile that way it will have a
- 1:03:07different kind of effect. Um what's the
- 1:03:09purpose of effective fake laugh?
- 1:03:10Actually one a professor in our
- 1:03:11department studies this like sees like
- 1:03:14do people know when pe when when people
- 1:03:17laugh do they know when it's fake and
- 1:03:19the answer is largely yes but they
- 1:03:21appreciate it because they understand
- 1:03:22that fake laughter is a pro-social
- 1:03:25behavior that indicates like hey even
- 1:03:28though I did not instinctively naturally
- 1:03:30find it that uproariously funny to the
- 1:03:32point where it caused involuntary
- 1:03:34explosion of sound I'm still going to um
- 1:03:38you know make us make up a laughter
- 1:03:39sound as approach was a way to show
- 1:03:41acceptance and appreciation to try to
- 1:03:44maintain a positive dynamic with you. So
- 1:03:48we could then study like you know um
- 1:03:50what are the what's what are the effects
- 1:03:51of different kinds of fake laughter and
- 1:03:54how do people know instinctively the
- 1:03:56distinction between a pro-social
- 1:03:58vocalization of fake laughter it's just
- 1:04:00an intentional mockering uh where if
- 1:04:02someone makes a joke and I go huh where
- 1:04:04I'm intentionally making fun of them um
- 1:04:06u and how do we know the distinction and
- 1:04:08how do we draw it and how what's the
- 1:04:09result of it um so all these can be
- 1:04:13examined empirically and empirically
- 1:04:14simply means that we can observe we can
- 1:04:16look at we can test the phenomena. See,
- 1:04:18do our predictions [snorts] hold up? Um,
- 1:04:21you might be familiar with the uh
- 1:04:22conspiracy theory QAnon uh which is uh
- 1:04:25at least it was previously up until
- 1:04:27recently a w
- 1:04:29I won't say widely but but a larger
- 1:04:31percentage than we might feel
- 1:04:33comfortable with um of Americans and
- 1:04:35sometimes people internationally as well
- 1:04:37believed in this conspiracy theory that
- 1:04:39to some degree believe that for example
- 1:04:41certain uh political and um and
- 1:04:45Hollywood elites were draining the blood
- 1:04:48of children to maintain in their youth
- 1:04:50and some other conspiracy theories uh
- 1:04:52attached to QAnon. What conditions make
- 1:04:55it more likely for people to believe in
- 1:04:56QAnon? That is QAnon is sending out
- 1:04:58signals, sending out communications in
- 1:05:00social media and then some people are
- 1:05:02going that's crazy and some people are
- 1:05:03going like ooh there might be something
- 1:05:05to that or think about like antivaccine
- 1:05:07propaganda. Under what conditions might
- 1:05:10pe might people be more likely to
- 1:05:13believe it? Um so we want to think about
- 1:05:15you know the conditions of the audience
- 1:05:18uh or the context of the environment. Um
- 1:05:20so we can do a scientific study to say
- 1:05:22under what conditions is it more likely
- 1:05:24that people might accept conspiracy
- 1:05:26theories or reject them. Um
- 1:05:29uh or what effects do social networks um
- 1:05:32that we inhabit have on us? What effects
- 1:05:34do Facebook, Tik Tok, Reddit, uh
- 1:05:36Instagram, whatever? Um what what
- 1:05:39effects? So that would be like a a set
- 1:05:41of questions that we could look at. So
- 1:05:43the point here is we're trying to think
- 1:05:44of different kinds of questions. Uh
- 1:05:46these are just examples of different
- 1:05:47kinds of questions that communication
- 1:05:48science looks at and we all have
- 1:05:50theories about like oh social media is
- 1:05:52you know bringing us down making us
- 1:05:54dumb. How do you know? Um have you done
- 1:05:56tests to verify that? Um how consistent
- 1:05:58are those tests? How how certain are you
- 1:06:01about the whether the instrument you
- 1:06:03used is giving us accurate results? How
- 1:06:06sure can we be that in fact this is
- 1:06:07happening? Um, and there's a lot of
- 1:06:09interesting controversy around a recent
- 1:06:11book called The Anxious Generation by
- 1:06:13Jonathan Hate, Hi Dt, right height. Um,
- 1:06:16I recommend you look into it because it
- 1:06:18was a bestseller. He's a he's a um,
- 1:06:20social psychologist at Yale who wrote a
- 1:06:22a bestselling book, a popular book. You
- 1:06:23know, it's it's got research, but um,
- 1:06:27there's both a lot of support for it and
- 1:06:28a lot of critique of it. And, um,
- 1:06:31communication scholars tend to be a bit
- 1:06:32more critical about it. And they say
- 1:06:34like even though it gives the appearance
- 1:06:35of rigorous scientific methodology,
- 1:06:38that's more appearance than reality. So
- 1:06:40I recommend like check it out because
- 1:06:42it's if you're interested in these sort
- 1:06:43of issues, it's a really interesting
- 1:06:44part of the conversation that that
- 1:06:46builds upon that argument that social
- 1:06:48media is making us dumber, making us
- 1:06:50more anxious, making us more fearful,
- 1:06:52creating um increased rates of
- 1:06:54depression uh and despair and
- 1:06:56loneliness. And maybe for some people um
- 1:06:58is that true consistently persistently
- 1:07:00across multiple audiences? Uh that's a
- 1:07:02more complicated question. Um
- 1:07:06uh certainly uh of of importance to
- 1:07:08anyone who's interested in in going into
- 1:07:09advertising or marketing. Like how do we
- 1:07:11know what kind of advertising what
- 1:07:13different approaches um ironic, playful,
- 1:07:16sincere, direct, boring, uh dynamic,
- 1:07:19exciting? What kinds of advertising
- 1:07:21actually cause an increase in sales?
- 1:07:23With what kinds of audiences? So what
- 1:07:24kinds of ads will work with um wealthy
- 1:07:27aspir or aspirational audiences versus
- 1:07:30uh wealthy audiences? what what kinds of
- 1:07:32advertising will will work for people
- 1:07:34who are more likely to shop at at
- 1:07:35Walmart versus Costco. Um so we're
- 1:07:38trying to think like what kinds of
- 1:07:39scientific questions could we ask and
- 1:07:40what kinds of theories and hypotheses
- 1:07:42could we can we construct to assess um
- 1:07:45when advertising is effective when when
- 1:07:47isn't and why
- 1:07:50um or uh what environmental conditions
- 1:07:52increase the likelihood of anger or
- 1:07:53displays of anger. So, for example, um
- 1:07:55or let me move on to to one more. Um how
- 1:07:58does watching TV or other social media
- 1:08:00like Tik Tok affect our sense of the
- 1:08:01world? Does it make us uh more fearful,
- 1:08:04more hopeful, more connected, more
- 1:08:06isolated, more anxious, more worried,
- 1:08:09more depressed, more optimistic? You
- 1:08:11know, how does your particular ecosystem
- 1:08:14uh influence your behavior and
- 1:08:16perception? And how consistent is that
- 1:08:18to across other people? Um, so talking
- 1:08:22about that anger thing, um,
- 1:08:25uh, so one interesting study looked at,
- 1:08:29um, the way that people, uh, the rates
- 1:08:33of people engaging in road, I'm sorry,
- 1:08:36air rage incidents. What that means is
- 1:08:38like you've probably seen social media
- 1:08:40posts of people losing it on airplanes,
- 1:08:41just getting really angry. And the
- 1:08:43question is like are are different
- 1:08:44conditions responsible for higher or
- 1:08:46lower rates of air rage? What's
- 1:08:48interesting is the study that um that
- 1:08:49looked at this looked at uh conditions
- 1:08:53of two different kinds of airplanes
- 1:08:56where people board at different
- 1:08:58positions of the airplane. So, think
- 1:09:00about an airplane. Um, and there are
- 1:09:01typically two different places you can
- 1:09:03board. Either at the front of the
- 1:09:04airplane um and then you you know if you
- 1:09:07if you um have a normal seat, not first
- 1:09:09class, you walk past first class and
- 1:09:11fast business class and then you take
- 1:09:13your seat at the back of the plane
- 1:09:15versus uh some planes you you sort of
- 1:09:17like um board the middle um behind first
- 1:09:21class. And so if you're in first class,
- 1:09:23you take a left and you if you're in
- 1:09:25coach um you take a right and you never
- 1:09:27see a first class. Okay, that
- 1:09:29distinction is is interesting because um
- 1:09:32when you board at the front of the plane
- 1:09:33and pass by first class and typically
- 1:09:36first class is boarded first, which
- 1:09:37means you know, think um you're hot,
- 1:09:39you're tired, you're exhausted, you've
- 1:09:40been in the airport, you've been
- 1:09:41traveling all day and you board the
- 1:09:43plane, you got your luggage, you're in
- 1:09:45this squeeze place of all these people
- 1:09:46around and you're like going past all
- 1:09:48these like comfortable people sitting,
- 1:09:51you know, with their drinks, with their
- 1:09:52food, looking all like, you know, their
- 1:09:54nice big seat, um looking all
- 1:09:56comfortable and
- 1:09:58Um, and
- 1:10:00uh, that's going to have a different
- 1:10:01impact if you don't pass by them. And
- 1:10:03what's interesting is that in in
- 1:10:05situations where people who are in
- 1:10:08economy who pass by the first class and
- 1:10:11see them to get to their seats versus do
- 1:10:13not pass by, the likelihood of an air
- 1:10:15rage incident doubles. That's
- 1:10:17interesting. So again that shows like
- 1:10:19how we're seeing air rage you know
- 1:10:21expression of anger and violence um uh
- 1:10:23as a communications signal or behavior
- 1:10:26that is produced by environment. So we
- 1:10:28might ask like under what conditions
- 1:10:30could we reduce air rage incidents and
- 1:10:33we can also think of the same situation
- 1:10:34for road rage incidents or any kind of
- 1:10:36situation where people express anger. Is
- 1:10:38there something about the context or
- 1:10:40environment that makes it more likely
- 1:10:42that people will will erupt? That
- 1:10:43they're more responding to the
- 1:10:44environment than something just wrong
- 1:10:46with them? Um, and talking about anger
- 1:10:48and um um and fe fearfulness when
- 1:10:51watching TV, uh, plenty of studies who
- 1:10:54found have found that people who watch
- 1:10:56more hours of television on average have
- 1:10:58a higher perception of the world as a
- 1:11:00violent and frightening place uh versus
- 1:11:02people who don't see it as much. Um so
- 1:11:05for example um a more recent uh study
- 1:11:07set of studies looked at um women who
- 1:11:10listen to true crime podcasts and for
- 1:11:13whatever reason and this is an
- 1:11:14interesting communication science
- 1:11:15question itself. Why is it that true
- 1:11:18crime is much more of um a a women's
- 1:11:21thing than a men's thing? Why is it that
- 1:11:23the the audience overwhelmingly for true
- 1:11:25crime is women? And we'll get into this
- 1:11:27maybe a bit more when we get to the
- 1:11:28evolutionary part of the course. But the
- 1:11:30idea here is that um yeah the audiences
- 1:11:33for for true crime podcasts which are
- 1:11:34among the most popular of genres of
- 1:11:37podcasts are over overwhelmingly women
- 1:11:40and women who listen to true crime true
- 1:11:42crime podcast tend to have a much more
- 1:11:45fearful view of the world comparatively
- 1:11:48to other women who do not. So again
- 1:11:51these are communication signals media
- 1:11:52signals that are being consumed by a
- 1:11:54particular audience that are resulting
- 1:11:55in a particular outcome. Now we might
- 1:11:57say is there a reversal of cause and
- 1:11:59effect? That is maybe it's not that a
- 1:12:02consumption of media is causing
- 1:12:04fearfulness or anxiety. Maybe it's that
- 1:12:06people who are more fearful or anxious
- 1:12:08are more likely to seek out uh content
- 1:12:11that matches their view of the world. So
- 1:12:13that's an example of how um from a
- 1:12:15scientific perspective we want to try to
- 1:12:17distinguish between those two appro
- 1:12:18those two perspectives of is is A
- 1:12:21causing B or is B causing A or are both
- 1:12:24A and B caused by some other factor um
- 1:12:27that is like some other factor is making
- 1:12:29people anxious and it's also causing
- 1:12:31people to uh to watch uh fright
- 1:12:34listening to frightening media that is
- 1:12:35it's not that the media is causing the
- 1:12:37fear it's not that the fear is causing
- 1:12:39like I seek out like fearful media it's
- 1:12:41some other factor like environmental
- 1:12:43conditions is leading someone to both
- 1:12:45seek out scary podcasts and also be
- 1:12:47fearful. Um so um interesting important
- 1:12:51questions and this this might seem u
- 1:12:54trivial but it's always struck me as
- 1:12:55really interesting. Um what's the impact
- 1:12:57of local newspapers on on a community?
- 1:12:59Um you know we we've seen newspapers
- 1:13:02decline and um uh most people no longer
- 1:13:06especially younger people no longer read
- 1:13:07newspapers. And you might go like why
- 1:13:09would it? They're boring. biased,
- 1:13:11they're whatever. Um, local newspapers,
- 1:13:14and I say newspapers, when we think of
- 1:13:15newspapers, we typically think of New
- 1:13:17York Times, Washington Post, Wall Street
- 1:13:18Journal. Um, less and less do we think
- 1:13:21of local papers, but local papers have a
- 1:13:23profound impact on democracy and um, and
- 1:13:27close attention to local opponents.
- 1:13:30There's something interesting to be said
- 1:13:32about the role that the media that we
- 1:13:34consume plays in the construction of our
- 1:13:36sense of community. What communities do
- 1:13:38we belong to? The fact that so much
- 1:13:40attention is paid to Trump means that we
- 1:13:43we are sort of collectively constructing
- 1:13:46a national community um and much less
- 1:13:49information is being paid. You know,
- 1:13:50think do you do you know LA city council
- 1:13:52people? Do you know who the mayor is?
- 1:13:54Maybe you do because um she was in a lot
- 1:13:56of news stories running the fires. Uh
- 1:13:58you probably know the governor because
- 1:13:59he gets a lot of attention. Um do you
- 1:14:02know our senators? Do you know your
- 1:14:03congressperson? I'm not trying to call
- 1:14:04you out for like do you do you know I'm
- 1:14:06saying like what what perceived
- 1:14:09communities do we belong to? Um and
- 1:14:12obviously there's plenty of news about
- 1:14:13Trump obviously not as much about our
- 1:14:15local city council members but in many
- 1:14:18ways the local city council members play
- 1:14:20a bigger role on the direct impact of
- 1:14:21our community than perhaps Trump might.
- 1:14:24uh you know that's that's a debatable
- 1:14:26argument but my point here is that
- 1:14:28people who are being watchd dogs or
- 1:14:30attentive to local information for
- 1:14:33papers have um a direct impact on the um
- 1:14:37on our our local communities. So, for
- 1:14:39example, um Kentucky presented an
- 1:14:42interesting comparative study because as
- 1:14:46um as the 20th century advanced and as
- 1:14:49we saw more newspaper consolidation uh
- 1:14:52because you know think about like you
- 1:14:54know if you grow up in a small town
- 1:14:55there might be one or two papers and
- 1:14:56there might be a paper for your town, it
- 1:14:58might be a paper for the town just
- 1:15:00focuses on like you know maybe just the
- 1:15:01the 40,000 people that live in your
- 1:15:03small town. But as um as the 20th
- 1:15:07century advanced and we got more of a
- 1:15:09consolidated abroad approach to media
- 1:15:11like we no longer want to hear like what
- 1:15:13Jim Bob god the farmer down the road did
- 1:15:14but we want to hear about like what's
- 1:15:16happening in Washington. Um you know we
- 1:15:18would get more national newspapers and
- 1:15:21so again our sense of the community we
- 1:15:22belong to the news that we get the
- 1:15:24information that we get about community
- 1:15:26is much more focused on a national or
- 1:15:28even a global perspective than maybe a
- 1:15:30local perspective and that means less
- 1:15:31attention is being paid. But Kentucky
- 1:15:33became interesting uh as a as a case
- 1:15:35study because um local newspapers uh
- 1:15:38flourished longer in Kentucky because
- 1:15:41there were no good roads which um there
- 1:15:42weren't great roads in Kentucky which
- 1:15:44means that it wasn't easy for like the
- 1:15:46big paper like in Louisville or
- 1:15:48Lexington to get delivered. You know,
- 1:15:50you put them on a truck and you drive
- 1:15:51from Lexington to some small town like
- 1:15:53Buford, Kentucky. Um and so Buford was a
- 1:15:57because there weren't great roads
- 1:15:58connecting them. it was difficult to get
- 1:16:00the paper from maybe a half half a hit
- 1:16:03away and so that allowed the local
- 1:16:05papers to flourish much more and so that
- 1:16:07presented an unintentional barrier to
- 1:16:10entry of those outside papers those
- 1:16:12national papers and therefore a barrier
- 1:16:14to conformity and I want to stress that
- 1:16:15word conformity because the more that we
- 1:16:18shift to a national model the more we
- 1:16:20tend to conform to the national
- 1:16:22community standards versus when you're
- 1:16:24focused much more on on a local um set
- 1:16:27of issues that that that you're allowed
- 1:16:29to like evolve in your own local way.
- 1:16:32And so the result of this um within
- 1:16:34three papers of a local paper closing as
- 1:16:36you know Kentucky got better roads and
- 1:16:38as they started to get the Lexington
- 1:16:40paper and the Louisville papers and the
- 1:16:41New York Times and whatever other big
- 1:16:44papers USA Today uh within 3 years of
- 1:16:46local paper closing within a community
- 1:16:49they saw local taxes rose uh by an
- 1:16:51average of 85 bucks per citizen uh and
- 1:16:53payroll costs climbed by 1.3% above the
- 1:16:56normal rate which is might seem small
- 1:16:58but it's an interesting indicator of
- 1:17:00that means there weren't people paying
- 1:17:02attention to um local uh uh politics to
- 1:17:07be responsible for spending um and they
- 1:17:10weren't paying attention to local
- 1:17:12corruption um and they weren't paying
- 1:17:14attention to um responsible business
- 1:17:18practices um so we saw the financial
- 1:17:21impact and again I'm not trying to
- 1:17:22overemphasize the findings so much as
- 1:17:24you can see like how as we shift from
- 1:17:27local to state or national senses of
- 1:17:30community we have less attention and
- 1:17:32therefore this this results in tangible
- 1:17:34effects um or I'm just coming up with
- 1:17:37just different approaches uh to like
- 1:17:39questions we could we could um bring up
- 1:17:41from a scientific perspective. How does
- 1:17:44response time in SMS you know text
- 1:17:46message exchanges influence
- 1:17:48relationships? So meaning like you send
- 1:17:49a text to a friend and they wait 5
- 1:17:51hours, 5 days, 5 weeks to respond. How
- 1:17:54does that influence uh uh relationship
- 1:17:57satisfaction um both friendships as well
- 1:18:00as intimate relationships? So you know
- 1:18:02how does do people adapt and go like oh
- 1:18:05they take a long time I'll take a long
- 1:18:06time too so just mirror reciprocate. So
- 1:18:08we might have different questions of
- 1:18:10like does it impact satisfaction? Does
- 1:18:11it impact like whether they they remain
- 1:18:13friends? Does it impact how people
- 1:18:15choose to mirror behavior? Um, so you
- 1:18:17might think about what kinds of
- 1:18:18questions could you ask from a
- 1:18:20scientific perspective to be able to
- 1:18:22study what kinds of effects are there in
- 1:18:27um in terms of how response time might
- 1:18:30might uh affect behavior in text such as
- 1:18:33exchanges. So um do people again do
- 1:18:36people adjust the response time to
- 1:18:37mirror others under what conditions?
- 1:18:39Because this also becomes like a power
- 1:18:40dynamic, right? So like if if we choose
- 1:18:42to mirror, we are willingly
- 1:18:45subordinating our preferences or
- 1:18:47behaviors to the other person's which
- 1:18:49becomes whether we're aware of it or not
- 1:18:51a power move and a willingness willing
- 1:18:53subjugation to their um rules versus
- 1:18:55ours. Um so like you know someone says I
- 1:18:58love you and you leave it unread for a
- 1:19:01long time. How does it impact
- 1:19:04satisfaction and intimacy and connection
- 1:19:07thereafter? That's a scientific question
- 1:19:09that we can study, but I worry that the
- 1:19:12findings would be sad,
- 1:19:15but also why uh because we could we
- 1:19:17could get the results um and see like
- 1:19:19indeed it leads to more dissatisfaction,
- 1:19:21it leads to breakups. But then we we
- 1:19:24also might want to come up with an
- 1:19:25explanation, a theory as to why that is,
- 1:19:27which brings us back to theories,
- 1:19:29construction of theories. So, we observe
- 1:19:31the findings and now we're trying to
- 1:19:32make sense of an explanation to account
- 1:19:34for why this is happening. Um, so my
- 1:19:36goodness, we have so many definitions.
- 1:19:38We have um
- 1:19:41um all these different ideas of
- 1:19:42communication. Why can't communication
- 1:19:44get it together? Why can't we agree on a
- 1:19:47single definition of communication uh in
- 1:19:49the same way that physics or chemistry
- 1:19:50or biology has a pretty clear
- 1:19:52understanding of what it's what it's
- 1:19:53studying and a pretty consistent uh
- 1:19:55focus of what we're studying. Um and the
- 1:19:57answer would be that this gets a little
- 1:19:59wordy, but bear with me. The manifold
- 1:20:01that is just many different definitions
- 1:20:03of communication reflect inherently
- 1:20:06vast, complex, diverse and perpetually
- 1:20:08evolving nature of communication
- 1:20:09phenomena. That is senders are
- 1:20:11constantly evolving and changing.
- 1:20:13Contexts are constantly evolving and
- 1:20:14changing. Audiences are constantly
- 1:20:15evolving and changing. That's the fun
- 1:20:17part is like there's so much complicated
- 1:20:20um aspects of like how everything is
- 1:20:22constantly shifting and changing that it
- 1:20:24never stops. So we have to like be
- 1:20:26attentive to how um how the sender is
- 1:20:28changing, the context is changing, the
- 1:20:30audience is changing, the the way that
- 1:20:32we interpret signals are changing, the
- 1:20:33media platforms we're engaging are
- 1:20:35changing. Um so um they also reflect the
- 1:20:38specific and necessarily necessarily
- 1:20:39limited focuses and interests that
- 1:20:41people take within this vast complex
- 1:20:43diverse and perpetually evolving field.
- 1:20:44And by specific and necessarily limited
- 1:20:46focuses and interest, what I mean is
- 1:20:48scholars have to say like I'm I'm
- 1:20:50looking at this. And another scholar
- 1:20:51says well I'm looking at this and
- 1:20:52someone else says I'm looking at this
- 1:20:53and cool. you know, gradually we have
- 1:20:55like a codopic view of the broad field
- 1:20:57of communication. Sorry, let's get my
- 1:20:59hands in the thing. But like, you know,
- 1:21:01I might look at this, you might look at
- 1:21:02that, they might look at this, and
- 1:21:03gradually we're trying to fill in all
- 1:21:04the dots to this grand schema of
- 1:21:07communication. But again, by the time
- 1:21:09we're done, things have changed, and
- 1:21:10someone else has got to come along and
- 1:21:12see like, oh, their findings found this,
- 1:21:14I found this. That shows things are
- 1:21:15shifting. That's cool. Um so for example
- 1:21:19as I said before or alluded to before in
- 1:21:21the field of communication historically
- 1:21:22there's been a tendency toward emphasis
- 1:21:24on the sender's role. Uh that is like
- 1:21:26let's look at the intentionality like
- 1:21:27how they're making a choice between like
- 1:21:29you know um a power move versus a
- 1:21:31subordinate move. I'm choosing to like
- 1:21:33you know be aggressive or be much more
- 1:21:36solicitous or responsive. Uh so I'm
- 1:21:38being flexible in choices of how I might
- 1:21:39engage in communication. Um so more
- 1:21:43recently within the past couple of
- 1:21:44decades there's much there's been much
- 1:21:45more focus on receivers's role.
- 1:21:47Historically there was not as much
- 1:21:48attention to the receiver. Um uh that is
- 1:21:51how a signal is process encoded uh
- 1:21:53whether intentionally or not and more
- 1:21:55importantly how different receivers
- 1:21:58interpret things differently. So
- 1:22:00historically we often thought like you
- 1:22:02know this movie did this and it caused
- 1:22:04this. This advertising said this and it
- 1:22:07caused this. This politician said this
- 1:22:09and it caused this. Well, that's
- 1:22:12assuming that there's a linear
- 1:22:13relationship between sender and
- 1:22:14receiver. And sure, okay, that's in a
- 1:22:16very simplistic model. That's useful.
- 1:22:18But it's true for some people. Sure, it
- 1:22:20caused, you know, they said this and it
- 1:22:22caused this for some people. But for
- 1:22:24some people, it didn't. Why? What was it
- 1:22:27about the conditions, the context, the
- 1:22:29upbringing, the perspective, the the um
- 1:22:32where they live, what they what their
- 1:22:34education level is, what their age is.
- 1:22:35Why were some people influenced but not
- 1:22:38others? So more recently, communication
- 1:22:40science is much more focused on the
- 1:22:42receivers's role. Um uh where it becomes
- 1:22:47kind of cool to think like well some
- 1:22:48people um are influenced by
- 1:22:50misinformation and some people aren't.
- 1:22:52Some people um are depressed by social
- 1:22:54media and some people aren't. Why? What
- 1:22:56is it about the differences between
- 1:22:57those two groups that might account for
- 1:22:59the differences uh in in behavioral
- 1:23:02outcomes? Um so yeah, we have all these
- 1:23:04models. So like what we're talking about
- 1:23:06here is like you know whether we're
- 1:23:07talking about the Standing Weaver model,
- 1:23:08the Berto model or the SMCR model,
- 1:23:10whatever. Uh we have explanations to
- 1:23:12account for behavior that are inherent
- 1:23:14simplifications to help us make more
- 1:23:16direct sense in the same way that a map
- 1:23:17might. Uh and we talked before about
- 1:23:19various critiques of various models
- 1:23:21where they're too linear, doesn't affect
- 1:23:23feedback process, but the gist here is
- 1:23:25like models still can be useful because
- 1:23:27they allow us to isolate and focus on
- 1:23:28certain aspects. So models are useful as
- 1:23:31representations of communication
- 1:23:33exchanges and relationships. Um but
- 1:23:35again the map is not the territory. In
- 1:23:37other words as one famous social
- 1:23:39scientist said um or one social
- 1:23:41scientist famously said all models are
- 1:23:43wrong but some models are useful. Um and
- 1:23:48indeed some maps and models help us
- 1:23:50navigate that territory. But if you're
- 1:23:52familiar with um with this map you
- 1:23:53probably know that uh isn't it weird
- 1:23:55that Greenland is much bigger than
- 1:23:57Africa? Isn't it weird how huge
- 1:23:59Antarctica is? And what you know is that
- 1:24:01an effort to try to um represent a 3D
- 1:24:05globe in a two-dimensional um uh image
- 1:24:09format is going to distort um the the
- 1:24:11the borders um and distort our
- 1:24:14perception of things. So I want you to
- 1:24:15use that as a metaphor for thinking
- 1:24:17about how models can also sometimes
- 1:24:20distort things just because the nature
- 1:24:21of representation. sometimes they can
- 1:24:23get some useful things right because
- 1:24:24it's still useful because it helps us
- 1:24:25roughly understand the the distance
- 1:24:28between different places but it can also
- 1:24:30distort things in the same way that
- 1:24:31models are or the same way the theories
- 1:24:33can. So I want you thinking about you
- 1:24:36know maps models theories as efforts to
- 1:24:38try to represent reality that are
- 1:24:40inherently wrong but can be useful and
- 1:24:44sometimes they're a little closer in
- 1:24:46verilitude
- 1:24:48um than others. We'll talk more about
- 1:24:49versitude uh in a bit. Um, and so when
- 1:24:52we're talking about theory, um, you
- 1:24:55know, it comes from an ancient Greek
- 1:24:56word, uh, theoro, which means to see. So
- 1:24:59we we we can think about a theory as
- 1:25:01like a lens, um, a filter, uh, that
- 1:25:03enables to see something. And I give you
- 1:25:04an example of, um, this is my hiking
- 1:25:07trail, uh, near my house. Um, and so,
- 1:25:10you know, this is sort of a force
- 1:25:11metaphor, but you can see, um, on the
- 1:25:13left side,
- 1:25:15um, I had a flashlight, and so this was
- 1:25:17taken at the exact same time. Um, right
- 1:25:18right after these pictures were taken
- 1:25:19right after each other. And I know
- 1:25:20they're not the best depiction of what
- 1:25:21I'm saying, but what's interesting about
- 1:25:23this is the flashlight allows me to
- 1:25:25focus on like a specific area. Uh, but
- 1:25:28it I can't see the surrounding
- 1:25:30surrounding areas as much. Whereas if I
- 1:25:32don't have the flashlight on, I can't
- 1:25:34see as well, but I can see more. Um, and
- 1:25:37so I I'm using this as a metaphor to
- 1:25:39think about how theories do help us
- 1:25:41focus on stuff, but sometimes theories
- 1:25:44do so at the expense of seeing other
- 1:25:46stuff. So, a theory is an explanation to
- 1:25:48account for things that's that's useful
- 1:25:50to try to come up with predictions to
- 1:25:53see if they're right. But sometimes
- 1:25:55theories can be too restrictive or
- 1:25:57limiting and sometimes they can stop us
- 1:25:59from being able to see important stuff
- 1:26:01elsewhere. So, I just want us being
- 1:26:03always humble and modest in our
- 1:26:05scientific claims and aware that
- 1:26:07theories might be limited um in how they
- 1:26:10enable us to see or not see certain
- 1:26:13information. Um, you know, there's a
- 1:26:16famous phrase attributed to Mark Twain
- 1:26:17sometimes that to someone with a hammer
- 1:26:20everything looks like a nail. And I
- 1:26:22think that that can be applied similarly
- 1:26:24to to theory. Sometimes to someone with
- 1:26:26a theory, everything looks like it can
- 1:26:29can be explained by that theory. And so
- 1:26:30I just wanted to be us to be a little
- 1:26:31more modest in our scientific claims
- 1:26:33about to what degree can we really apply
- 1:26:35a theory to explain everything. Okay. So
- 1:26:39there's a lot of theories. Um, which
- 1:26:40ones make predictions that can be
- 1:26:42tested? um or which ones can be turned
- 1:26:44into turned into predictions that can be
- 1:26:46tested and which ones can make accurate
- 1:26:49predictions. That's what makes for
- 1:26:50scientific theory. So again, getting
- 1:26:52back to our model of like we see some
- 1:26:54stuff, we ask questions about what's
- 1:26:55going on there. We try to come up with
- 1:26:56explanation for like I think this is
- 1:26:57what's what's happening. I think this is
- 1:26:58causing that. Let's test it to see if
- 1:27:00that's true, if it holds up, because if
- 1:27:02I if it's true that this causes that,
- 1:27:04then I expect under conditions where
- 1:27:06this is present, then that will happen.
- 1:27:08And it didn't. Uh-oh. So why didn't it?
- 1:27:11Um, so I think that if I show this ad,
- 1:27:14people will buy my stuff. Let's test to
- 1:27:16see if they bought my stuff. They
- 1:27:17didn't. How come? Oh, I I pitched it to
- 1:27:21a different kind of audience, to a
- 1:27:22different demographic. You know, I was I
- 1:27:24was appealing to a hipster sensibility,
- 1:27:26but the problem is that my my brand does
- 1:27:28not appeal to hipsters. So now I need to
- 1:27:30figure out like what's a better way to
- 1:27:31appeal to my particular audience that
- 1:27:33maybe is much more middle class um you
- 1:27:36know, normies. Um so all the stuff let's
- 1:27:40get back to the opening question what is
- 1:27:42communication science. Um so we want to
- 1:27:46understand and describe the world. Uh we
- 1:27:48want to make sense of what's going on
- 1:27:49with film in the world but we just
- 1:27:51observation isn't enough. We can't just
- 1:27:53say like oh I think this is happening
- 1:27:54because we don't know for a fact that's
- 1:27:55that's true. Maybe it's our cognitive
- 1:27:57biases um that are influencing how we're
- 1:27:59seeing things. We want to believe it's
- 1:28:01true but it may not necessarily be true.
- 1:28:03Um, and a lot of the forces that have
- 1:28:05effects in the world, we can't directly
- 1:28:06observe. I can't see what's happening
- 1:28:08when you're watching a movie to make
- 1:28:10sense of how it's influencing your sense
- 1:28:12of heroism or your sense of gender
- 1:28:14identity or your sense of like, you
- 1:28:16know, uh, injustice in the world, uh, or
- 1:28:19your sense of conspiracy theaters and
- 1:28:21what to what degree they might be
- 1:28:22likely. Um, I can't see if you see a
- 1:28:25post about about um
- 1:28:28uh about vaccines. Um, what's happening
- 1:28:31inside your mind in terms of your
- 1:28:34resistance to or acceptance of the
- 1:28:36claims in there? I can see your behavior
- 1:28:38afterwards, but I can't see directly
- 1:28:40what's happening it. So, um, we would
- 1:28:42need to construct methods, um, for how
- 1:28:46we can observe that. Um, and that brings
- 1:28:48us to what's called the field of
- 1:28:50epistemology. Epistemology is a branch
- 1:28:52of philosophy that focuses on theories
- 1:28:54of knowledge. That is, how do we know
- 1:28:55things? How do we know things are true?
- 1:28:56We want to believe things are true, but
- 1:28:58so often what we believe is true is a
- 1:29:00product of our cognitive biases as
- 1:29:03opposed to what is in fact true.
- 1:29:34Okay. So, as part of scientific
- 1:29:36reasoning, I want to go through a few
- 1:29:37fundamental components of logical
- 1:29:38reasoning. And bear with me because I
- 1:29:40want to make sure we're clear first upon
- 1:29:42what these these concepts mean and then
- 1:29:45I want to show how they fit into the the
- 1:29:48process of scientific reasoning. So just
- 1:29:49understand that we're going to go
- 1:29:51through the concepts first and then
- 1:29:53you'll see how they fit into the bigger
- 1:29:54picture. So first let's talk about
- 1:29:56deduction or deductive reasoning which
- 1:29:58is a logical process in which the
- 1:30:00conclusion that is the claim. So a
- 1:30:02conclusion and argument is like the the
- 1:30:04big point that's supported by the
- 1:30:06evidence. So the conclusion or main
- 1:30:08claim doesn't contain any more
- 1:30:10information than the premises on which
- 1:30:12it's based. So for example um about the
- 1:30:16Latin but I'm just going to give you
- 1:30:16like the logical terms for what this
- 1:30:18this is. It's called modus ponent which
- 1:30:20is just the Latin way to understand uh
- 1:30:22um if P then Q. The the arrow in logical
- 1:30:26reasoning means if then so it's a
- 1:30:28conditional statement meaning under the
- 1:30:30condition of P if P is present then Q
- 1:30:32must be present. So um all birds have
- 1:30:35feathers. In other words, if it's a
- 1:30:37bird, it has feathers. So if P in this
- 1:30:40case, P is bird. So if bird, then Q. In
- 1:30:44this case, Q is feather. Uh so um if the
- 1:30:47condition is bird, then the result is
- 1:30:49feather. Um so
- 1:30:52then we have um the additional uh
- 1:30:55proposition that robins are birds. And
- 1:30:57so if we have the propositions, the the
- 1:31:00evidence that's that says a all birds
- 1:31:02have feathers and b robins are birds,
- 1:31:04therefore we can reasonably conclude or
- 1:31:06logically with certainty that robins
- 1:31:09have feathers.
- 1:31:10So going back to the point about how the
- 1:31:13conclusion doesn't contain any more
- 1:31:14information than the premises in which
- 1:31:15it's based. The premises here are first
- 1:31:18all birds have feathers and second
- 1:31:20robins are birds. So to say that robins
- 1:31:23have feathers as our conclusion based
- 1:31:25upon the evidence, we're not saying
- 1:31:27anything more than what we already said
- 1:31:28in the premises because we already said
- 1:31:29that all birds have feathers and we said
- 1:31:31robins are birds. So therefore we
- 1:31:33conclude can conclude with certainty
- 1:31:35assuming the premises are true that
- 1:31:37indeed robins have feathers. So again
- 1:31:39there's no more additional information
- 1:31:40that's being conveyed in the conclusion
- 1:31:43beyond what's already been stated in the
- 1:31:45premises. If all birds have feathers and
- 1:31:47if robins are birds, therefore we know
- 1:31:49that robins have feathers. no additional
- 1:31:51information is being contained. Um so we
- 1:31:54also assess um deductive arguments based
- 1:31:57upon validity and soundness. This is a
- 1:31:59valid and sound argument because
- 1:32:03the conclusion follows logically from
- 1:32:04the premises and the premises are true.
- 1:32:07So validity simply looks at um does the
- 1:32:11conclusion follow from the premises
- 1:32:12logically. It doesn't actually ask are
- 1:32:14the premises are true. It simply asks
- 1:32:16assuming the premises we um we accept
- 1:32:20the conclusion must must be true.
- 1:32:23Soundness um is looking at both is it
- 1:32:25valid and are the premises are true. So
- 1:32:27again deductive arguments are evaluated
- 1:32:29in terms of their validity that is it
- 1:32:31follows inductive logic the conclusion
- 1:32:33follows logically from the premises
- 1:32:35assuming the premises are true the
- 1:32:36conclusion must be true and they're also
- 1:32:38evaluated in terms of soundness that is
- 1:32:39the premises are true uh and the
- 1:32:41argument is valid. So soundness means
- 1:32:43it's both valid and the premises are
- 1:32:45true. So in this case um it's valid
- 1:32:48because um if all birds have feathers
- 1:32:50and robins are birds, therefore it's
- 1:32:52logically true that robins have
- 1:32:53feathers. That's validity. It's also
- 1:32:55sound because all birds have feathers.
- 1:32:57That's true. And robins are birds.
- 1:32:59That's true. So it's both valid and
- 1:33:01sound. Again, these terms will be become
- 1:33:03more important as we see how they all
- 1:33:05fit into the big picture shortly. So
- 1:33:07continuing on um again when we're
- 1:33:10talking about deduction we're talking
- 1:33:11about conclusion doesn't say anything
- 1:33:13beyond what the premises already said.
- 1:33:14So um let's go through an example of um
- 1:33:18something that's not sound. So let's say
- 1:33:21um if P then Q again so uh if it's a
- 1:33:24bird it has language. So the premise is
- 1:33:26all birds have language and premise two
- 1:33:29is that robins are birds. Therefore uh
- 1:33:31based upon the premises we can conclude
- 1:33:33that robins have language. Now note that
- 1:33:36this would be a valid but not sound
- 1:33:38argument. It's valid because the premise
- 1:33:40sorry the the conclusion follows from
- 1:33:42the premises. It's not sound because
- 1:33:44premise one is not true. Birds don't
- 1:33:46have language. They certainly have a
- 1:33:48communication system but we tend to be
- 1:33:50fairly restrictive in um the the
- 1:33:53components that define a language and
- 1:33:55what what birds use would not be
- 1:33:57technically defined as a language. It's
- 1:33:59a communication system but it's does not
- 1:34:01have the complexity um that amounts to a
- 1:34:04language.
- 1:34:05Um
- 1:34:07and let's
- 1:34:10also go through syllogism. So let's go
- 1:34:12through another deductive argument
- 1:34:14again. If P then Q. So if Jon is sick
- 1:34:16then he'll be absent. In this case uh
- 1:34:18Jon is sick is P. Jon will be absent is
- 1:34:21Q. So if P is present if Jon is sick
- 1:34:23then he will be absent. That's premise
- 1:34:25one. Uh premise two is uh if Jon is
- 1:34:28absent um again you'll see um Jon is
- 1:34:31absent um is Q in the first premise.
- 1:34:33It's again Q in the second premise. So
- 1:34:35if John is sick then he'll be absent. If
- 1:34:37John is absent then he'll miss his
- 1:34:38classwork. Therefore we can conclude uh
- 1:34:41logically that if uh if P then R. So be
- 1:34:44again if P then Q. If Q then R then
- 1:34:47therefore if P then R. If John is sick
- 1:34:49then he'll miss his classwork. So
- 1:34:53now let's go to inductive reasoning.
- 1:34:56Before we go into into this just I want
- 1:34:58to reiterate um as you saw before
- 1:35:01deductive reasoning is a process where
- 1:35:03uh we look to see do the promises the
- 1:35:05premises lead with certainty uh assuming
- 1:35:08the premises are true to the conclusion
- 1:35:10and we assess them in terms of validity
- 1:35:12and soundness. Again those terms will be
- 1:35:14become more important momentarily. Now
- 1:35:16let's turn to induction which is another
- 1:35:18process of logical reasoning. So we're
- 1:35:20going to focus in this class on two
- 1:35:22forms of reasoning. deduction and
- 1:35:24induction both of which play a key role
- 1:35:26in the scientific process in the process
- 1:35:28of scientific reasoning. So induction um
- 1:35:31different from deduction uh is a logical
- 1:35:34process in which the conclusion does
- 1:35:36contain more information than the
- 1:35:38premises from which it's based. Uh which
- 1:35:40means that inductive conclusions are by
- 1:35:42definition uncertain. Okay, let's talk
- 1:35:44about what we mean by this. So um
- 1:35:47inductive arguments are not evaluated
- 1:35:49for validity or soundness. So that we
- 1:35:51have a different way of of assessing
- 1:35:53inductive arguments. Instead, they're
- 1:35:55evaluated on a continuum between weak
- 1:35:57and strong. So think about like very
- 1:35:59likely versus like not very likely at
- 1:36:02all. So very likely um would be will the
- 1:36:05sun rise tomorrow or you know with the
- 1:36:07earth's rotation will we perceive the
- 1:36:08rise of the sun? Um we don't know for
- 1:36:11sure because something cataclysmic could
- 1:36:12happen in the next few hours um in
- 1:36:15between it getting dark and it getting
- 1:36:16light that could stop it. I think that's
- 1:36:18exceedingly unlikely and I know that
- 1:36:20because um it's happened a billion times
- 1:36:23before. It will happen um many many many
- 1:36:26times again in the future until
- 1:36:28cataclysmic things really do happen. But
- 1:36:30that's long after we're all gone. Um but
- 1:36:33um so I'm just going to say that that is
- 1:36:35the um the most strong inductive
- 1:36:40argument. I don't have direct evidence
- 1:36:42that in fact absolutely with with a 100%
- 1:36:44certainty the sun will rise tomorrow.
- 1:36:46But I would say it's as 99.9 repeated uh
- 1:36:50percent likely as anything could
- 1:36:51possibly get. And I'm basing this based
- 1:36:54upon past observation as well as
- 1:36:56instruments that can tell us whether
- 1:36:58something is coming at us that might
- 1:36:59disrupt the earth's rotation or
- 1:37:01something. Um versus weak uh arguments.
- 1:37:05Okay. Okay. So, when I take my dog um
- 1:37:06out um uh you know to the to to go pee
- 1:37:10or whatever, uh there's a certain bush
- 1:37:12that one time he found a hot dog under.
- 1:37:15Um I don't know how the hot dog got
- 1:37:17there. Um he just he certainly does not
- 1:37:20know how the hot how the hot dog got
- 1:37:21there. Uh it's only happened once. Uh
- 1:37:24but every single time he walks by that
- 1:37:26bush ever since, he looks for a hot dog.
- 1:37:29He just makes sure he sniffs around and
- 1:37:30checks every part of it just in case
- 1:37:32there's a hot dog there. I would say the
- 1:37:34likelihood of there ever being a hot dog
- 1:37:35again under that bush is extremely weak.
- 1:37:38So, let's put on the continuum between
- 1:37:41um strong and weak arguments the
- 1:37:43likelihood the sun will rise tomorrow
- 1:37:45versus the likelihood that my dog will
- 1:37:47see um a hot dog under that random bush
- 1:37:50out um in the field near my house. Um
- 1:37:53and most arguments uh of an inductive
- 1:37:56nature will fall somewhere in between
- 1:37:57that degree of certainty and
- 1:37:58uncertainty. Okay. So, um here we have a
- 1:38:03bald dude. Um so, premise one, John is a
- 1:38:05grandfather and premise two, John is
- 1:38:07bald. So, we have one observation um of
- 1:38:11one grandfather and one grandfather who
- 1:38:13is bald and therefore I will conclude
- 1:38:15that all grandfathers are bald. Okay.
- 1:38:17So, when I say that the uh the
- 1:38:19conclusion contains more information
- 1:38:21than the premises from which it's based,
- 1:38:23um the conclusion is claiming that all
- 1:38:25grandfathers are bald. The premises only
- 1:38:28say that John is a grandfather and bald.
- 1:38:31So we only have one point of information
- 1:38:33or one data point of a bald grandfather
- 1:38:36and we're concluding from that one data
- 1:38:38point that every other data point within
- 1:38:40the set must be consistent um and
- 1:38:42similar to that data point. So what
- 1:38:44we're saying here is we're we're
- 1:38:45assuming more information in the
- 1:38:48conclusion. We're we're we're making
- 1:38:49statements about every other grandfather
- 1:38:52when we only have evidence in the
- 1:38:54premises about one grandfather. So
- 1:38:56obviously this would fall on the extreme
- 1:38:58weak side because we only have one
- 1:39:00observation. But think about um you know
- 1:39:02when we're making claims about
- 1:39:03communication behavior, you might see
- 1:39:06one post, you might see one um TV show,
- 1:39:09you might see one reality star doing
- 1:39:11something and we might conclude from
- 1:39:13that uh that like oh people who believe
- 1:39:16this are like this or reality stars are
- 1:39:19like this. And so how often do we make
- 1:39:21claims um that we we have the pretense
- 1:39:24of making theories about communication
- 1:39:27patterns or behavior when in fact we may
- 1:39:29only have one data point or a limited
- 1:39:31number of data points that there were
- 1:39:33then extrapolating from those limited
- 1:39:34data points into making claims about the
- 1:39:37full population of reality stars or u
- 1:39:40people on social media or uh fans of a
- 1:39:43given TV show.
- 1:39:46Um so
- 1:39:48let's take a quick um no stakes test um
- 1:39:51to try to fe see if an argument is
- 1:39:53deductive or inductive. So uh in the
- 1:39:56first argument premise one is the earth
- 1:39:57is getting warmer. Premise two is the
- 1:40:00increase in temperature is closely
- 1:40:02associated with specific human activity.
- 1:40:05And based upon that evidence, based upon
- 1:40:07those premises that first the earth's
- 1:40:09getting warmer and second uh that
- 1:40:11increase in temperature is closely
- 1:40:13correlated, closely associated with uh
- 1:40:16stuff that humans do. I'm going to
- 1:40:17conclude that humans are causing the
- 1:40:19earth to get warmer. Is that deductive
- 1:40:22or inductive? I will let you you can
- 1:40:25pause. I'll give it a few seconds before
- 1:40:27I give the answer. think um is that
- 1:40:30conclusion does it contain more
- 1:40:32information than is said by the premises
- 1:40:35and the answer is yes. Um uh so this is
- 1:40:38an inductive argument in that um we
- 1:40:41don't know for absolute certain it is
- 1:40:43extremely likely and based upon the
- 1:40:44evidence it um yeah it's it's very
- 1:40:46likely. So I will put this on the strong
- 1:40:48side of a continuum between weak and
- 1:40:50strong inductive arguments. And by
- 1:40:51continuum I mean like how likely is
- 1:40:54this? We don't have certainty. What we
- 1:40:56have is probability. So, we're thinking
- 1:40:58about like the likelihood from weak to
- 1:41:00strong. Um, and if it looks weird from
- 1:41:02my hands, uh, it's a mirror image. So,
- 1:41:03this is my right hand. Um, so that's why
- 1:41:06I'm thinking strong. But anyway, um,
- 1:41:09it's it seems very likely that indeed,
- 1:41:11uh, climate change is anthropogenic,
- 1:41:14meaning caused by human activity. But
- 1:41:16there's always the possibility.
- 1:41:17Scientists need to be humble and modest
- 1:41:19in their claims and they need to always
- 1:41:21say that based upon the available
- 1:41:22evidence, it does seem likely that human
- 1:41:25activity is causing climate change or
- 1:41:27causing global warming. However, um it's
- 1:41:30always possible that we may eventually
- 1:41:31discover through continuous scientific
- 1:41:33inquiry that it's actually caused by
- 1:41:35something else and it just happened to
- 1:41:36be that human activity was correlated to
- 1:41:38the increase, but it's not actually
- 1:41:40cause relationship. Unlikely, but
- 1:41:42possible in the same way that it's very
- 1:41:44unlikely the sun will will not rise
- 1:41:46tomorrow. possible, but again, extremely
- 1:41:48unlikely, and by the time you see this
- 1:41:50video, it's probably have risen, which
- 1:41:52will show how indeed likely it was.
- 1:41:54Okay,
- 1:41:56so continuing on, um, let's go through
- 1:41:59another argument. Uh, premise one, Star
- 1:42:01Wars made the most money ever of of any
- 1:42:04movie. Premise two, the movie that makes
- 1:42:07the most money is the best movie.
- 1:42:10Conclusion, Star Wars is the best movie
- 1:42:12ever. ask yourself, is this um deductive
- 1:42:16or inductive? And it's another way of
- 1:42:18asking, does the conclusion contain any
- 1:42:20additional information, make any claims
- 1:42:21beyond what's already stated in the
- 1:42:23premises? And the answer is no. It's
- 1:42:24it's deductive in that um assuming the
- 1:42:27premises are true, um the conclusion
- 1:42:30must be true. Now, it's valid in that um
- 1:42:33assuming those premises, the conclusion
- 1:42:35does follow logically, but it's not
- 1:42:36sound because the premises are not true.
- 1:42:38It's not true that Star Wars made the
- 1:42:40most money ever. Um, and we might argue
- 1:42:42all day long about whether um, uh,
- 1:42:45revenue is an adequate marker of
- 1:42:47quality. Uh, that's a subjective
- 1:42:49judgment. I don't agree with it, but I
- 1:42:50could see some people might. That's
- 1:42:52fine. Um, but, um, here we have an
- 1:42:56argument that again logically falls from
- 1:42:58the premises, but it's not sound because
- 1:42:59the premises are not true.
- 1:43:02Um, now let's go through another
- 1:43:04argument. Uh, John was sick when I saw
- 1:43:06him. So, I saw John and he was sick.
- 1:43:08Then I got sick the next day.
- 1:43:10uh John made me sick. So ask yourself is
- 1:43:13this deductive or inductive in that uh
- 1:43:16does does the conclusion follow with
- 1:43:18absolute certainty not 99.9% certainty
- 1:43:21but 100% certainty does it follow
- 1:43:24logically assuming the premises true
- 1:43:26must the conclusion absolutely be true
- 1:43:28no exceptions or is the possibility that
- 1:43:31I am making claims beyond what is said
- 1:43:34in the premises and the answer is yes
- 1:43:36this is an inductive argument because I
- 1:43:38don't know for certain that it was John
- 1:43:40who got me sick um And it could be that
- 1:43:42I was already nursing something. So it's
- 1:43:44it's a little quick to get sick the next
- 1:43:46day if it in fact he infected me with
- 1:43:48some virus. Um so I would say it's
- 1:43:50probably not likely or at most moderate.
- 1:43:53So um it it's possible I interact with
- 1:43:55other people who were sick but didn't
- 1:43:56know it or I didn't recognize that that
- 1:43:58they were sick. It's possible that I had
- 1:44:00been harboring something for a few days.
- 1:44:01So if I conclude that John made me sick,
- 1:44:04that's at best weak to moderate. But
- 1:44:06it's certainly making assumptions that
- 1:44:07are contained in the argument. Um if
- 1:44:09you're if you're familiar with um with
- 1:44:11logical reasoning, you might know that
- 1:44:12what's happening here is that we're
- 1:44:14we're making assumptions uh additional
- 1:44:16unstated premises that are sometimes
- 1:44:18called warrants. A warrant is an unsated
- 1:44:21assumption. Uh in this case, the
- 1:44:23assumption here here is that if you see
- 1:44:25someone who was sick, therefore that
- 1:44:27person must have got gotten you sick.
- 1:44:28And obviously that's a false assumption.
- 1:44:30Okay. Um so again, going back to
- 1:44:33theories, and I'll talk again about how
- 1:44:34inductive and deductive reasoning fits
- 1:44:36into the scientific reasoning process.
- 1:44:38Going back to theories, a theory is a
- 1:44:40statement about the probable
- 1:44:41relationships between things in the
- 1:44:42world. Like, I listen to true crime
- 1:44:44podcasts and I develop a more fearful or
- 1:44:46anxious view of the world. Or I watch uh
- 1:44:51certain news reports and develop certain
- 1:44:53attitudes about racial minorities or
- 1:44:55about other countries or about the
- 1:44:57economy or about political leaders. So
- 1:45:00in media communication, we're asking
- 1:45:02like if I'm exposed to certain media
- 1:45:03signals um and then develop certain
- 1:45:06political or social attitudes, are the
- 1:45:08media signals responsible for for that
- 1:45:10cause? Um or um if I have conflict with
- 1:45:14somebody uh and then uh become
- 1:45:16increasingly difficult to be around, was
- 1:45:19that conflict the cause of it? So we're
- 1:45:20trying to figure out what are the
- 1:45:21relationships between behaviors,
- 1:45:23communication signals, and outcomes. So
- 1:45:27um scientific theories are testable. Uh
- 1:45:30so we have all sorts of theories that we
- 1:45:31may not be able to prove about like you
- 1:45:33know um whether there might be aliens
- 1:45:37out there or whether cosmic rays are
- 1:45:39causing us to slowly go crate whatever.
- 1:45:41Um but scientific theories you know
- 1:45:43aliens sure there might be ways of
- 1:45:45testing but they seem very difficult
- 1:45:47especially given how vast the universe
- 1:45:48is. Um so science tends to focus more on
- 1:45:52um things that can be directly observed
- 1:45:54or tested. Um and most importantly that
- 1:45:57make falsifiable predictions. This is a
- 1:45:59key component of the of the scientific
- 1:46:01method. Uh that a scientific theory must
- 1:46:03be falsifiable. If it's not falsifiable,
- 1:46:06it's not scientific, which is fine. We
- 1:46:08can have lots of theories that make
- 1:46:09claims about other things that science
- 1:46:10can't access. And there's been some
- 1:46:12interesting stuff in our discussions
- 1:46:14about um you know, to what degree um can
- 1:46:18we measure everything? And if something
- 1:46:20can't be measured, could it be true? And
- 1:46:22I want to make the claim for there are
- 1:46:24important there's important work being
- 1:46:26done in the non-scientific fields. So I
- 1:46:29don't mean to discount that at all. But
- 1:46:30when we're talking about science, we're
- 1:46:32talking about making claims uh making
- 1:46:34theories that we can test and
- 1:46:36potentially falsify. If you can't
- 1:46:38imagine a scenario where I can falsify
- 1:46:40the theory, which means that I tested it
- 1:46:42and the outcome that I expected does not
- 1:46:44turn out to be true, I have falsified
- 1:46:46that theory. If you can't do that, it's
- 1:46:47not science. That's fine. science means
- 1:46:49it belongs to a different field not
- 1:46:50within a scientific field. Um theories
- 1:46:53are inductive but they must allow for
- 1:46:56deductive reasoning. We're going to talk
- 1:46:57more about what that means but just keep
- 1:46:59that phrase in mind. Uh theories are
- 1:47:01inductive. That is I see a lot of
- 1:47:03observations and I come up with a theory
- 1:47:05in the same way that I saw one bald
- 1:47:08grandfather and then conclude that all
- 1:47:10grandfathers are bald. I might see
- 1:47:14a few teenage a few teenagers exposed to
- 1:47:16um uh problematic images on Instagram
- 1:47:19and develop uh body uh image issues and
- 1:47:22therefore conclude that Instagram is
- 1:47:25causing um teenagers to develop body
- 1:47:28issues. That's a theory that that is
- 1:47:30it's inductive because I'm moving from a
- 1:47:31few observations to a grand theory and
- 1:47:34it it therefore the theory contains more
- 1:47:36information than are contained in the
- 1:47:37premises because the premises are
- 1:47:38fundamentally I saw this teenager be
- 1:47:41exposed to these Instagram posts and
- 1:47:43then develop uh body image issues and I
- 1:47:45saw that teenager and I saw this you
- 1:47:46know I see a few cases or a hundred or
- 1:47:49whatever um if I'm doing a systematic
- 1:47:51study um uh and then see their their the
- 1:47:55affect the the response that they have
- 1:47:57and then I'm concluding from that
- 1:47:59limited uh sample to the population of
- 1:48:02teenagers. So I'm making additional
- 1:48:05claims in my conclusion.
- 1:48:07I'm making additional information in my
- 1:48:09conclusion beyond what I have in the
- 1:48:10premises. The premises only look at a
- 1:48:12handful of teenagers. The the conclusion
- 1:48:15is making claims about all teenagers and
- 1:48:17about exposure to these sort of images
- 1:48:20on Instagram leads to negative attitudes
- 1:48:22about one's body. Um but they must allow
- 1:48:25for deductive reasoning. I'll get to
- 1:48:27that in a few moments. Um, so the
- 1:48:29problem of induction is can inductive
- 1:48:31arguments give us knowledge? That is,
- 1:48:32can I reasonably um extrapolate from a
- 1:48:35handful of observations to make claims
- 1:48:37about the populations? This is where
- 1:48:38philosophy of science kicks in. Um, and
- 1:48:41an extreme form of of of this critical
- 1:48:43view says there's no justification for
- 1:48:45generalizing with any degree of
- 1:48:47certainty from some number of
- 1:48:48observations um or an assumption that
- 1:48:51the world is will always work the same
- 1:48:52in the future. that is like just because
- 1:48:54people um develop a fearful attitude of
- 1:48:56the world with watching true listening
- 1:48:58to true crime podcast now doesn't mean
- 1:49:00that'll that couldn't change uh within a
- 1:49:02year and all of a sudden you have
- 1:49:04different responses because maybe people
- 1:49:06had become more inured um to the
- 1:49:09negative effects of it. Maybe they're
- 1:49:11getting more cynical. Maybe they're
- 1:49:12becoming more critical. So just because
- 1:49:14that might be true now does not mean
- 1:49:15it's going to be true later on. So the
- 1:49:16point here is that um uh an especially
- 1:49:20skeptical uh view from the philosoph
- 1:49:22philosophy of science perspective might
- 1:49:25argue that there might be
- 1:49:28epistemological problems with
- 1:49:30generalizing a theory based upon a
- 1:49:32limited number of observations. So I
- 1:49:34might, you know, look at a few cases of
- 1:49:36people who became radicalized uh by
- 1:49:39political propaganda uh and then make
- 1:49:42the claim that exposure to um political
- 1:49:45propaganda leads to radicalization. Um
- 1:49:48how do I know that? Uh maybe it it was
- 1:49:50true in in the people I looked at. Maybe
- 1:49:52it's not true in other people I didn't
- 1:49:53look at. Maybe it's true in certain
- 1:49:55conditions or was true at the time I was
- 1:49:57looking at or true of the polit of the
- 1:49:59specific uh examples of political
- 1:50:01propaganda I was looking at. But if I
- 1:50:02looked at different political
- 1:50:03propaganda, if I looked at different
- 1:50:05groups, if I looked at different time, I
- 1:50:07would get different results. So the
- 1:50:08question here is like, are we really
- 1:50:10producing knowledge? And these are
- 1:50:11complex questions that I think
- 1:50:13philosophy of science is trying to
- 1:50:14engage with. And it's not saying no.
- 1:50:16It's saying, let's be skeptical, let's
- 1:50:19be humble, let's be modest in our in our
- 1:50:22claims.
- 1:52:22Okay. So coming to testing theories um
- 1:52:24you know the the general claims that
- 1:52:26we're making about the relationship
- 1:52:27between different communication
- 1:52:29phenomena like exposure to certain media
- 1:52:31signals results in these political
- 1:52:32attitudes. Um seeing these kind of
- 1:52:34social posts leads to this attitude
- 1:52:36about oneself or about loneliness or
- 1:52:39about sense of connection. So, think
- 1:52:40about um you might have marginalized
- 1:52:42groups that perhaps grow up in like
- 1:52:44small um conservative communities um who
- 1:52:48are able to find supportive communities
- 1:52:51online. And so you might say that okay
- 1:52:53in certain situations social media leads
- 1:52:54to loneliness but in other situations it
- 1:52:56leads to a sense of community and
- 1:52:58connectedness. So you might have a
- 1:53:00theory about um if you are in these
- 1:53:03conditions exposure to these kind of
- 1:53:05communication signals will result in
- 1:53:07these kinds of behaviors. That's a
- 1:53:08theory. um then let's test them. So uh
- 1:53:11again getting back to hypothesis, the
- 1:53:13hypotheses are testable predictions that
- 1:53:15make specific claims about the expected
- 1:53:18outcomes that are deduced from a theory.
- 1:53:20So if a theory is true, I must see these
- 1:53:23outcomes. Um if I don't see these
- 1:53:25outcomes, the theory is not true. So um
- 1:53:29the scientific method which is
- 1:53:30developing theories, deducing
- 1:53:32hypotheses, gathering data, revising
- 1:53:34theories assumes a cause relationship
- 1:53:36between events that is exposure to a
- 1:53:38signal and the effects the behavior that
- 1:53:40people might um engage in. So going back
- 1:53:42to the airplane example I gave you
- 1:53:44before, the the the idea here is that or
- 1:53:47the theory is that uh exposure to
- 1:53:50presumably signals of wealth, of
- 1:53:52opulence, of status where as I'm
- 1:53:55shuffling through the aisle, um I'm
- 1:53:57reminded these people have higher status
- 1:54:00than I am, I have and I'm lower status
- 1:54:02than they are and therefore that that
- 1:54:04develops a sense of resentment or
- 1:54:06inferiority that might result in an
- 1:54:08outburst of anger or frustration later
- 1:54:10on. So the assumption is that exposure
- 1:54:12to a signal results in that behavior.
- 1:54:14That's a theory. Then okay, let's test
- 1:54:16it. I mean, I don't think it's great to
- 1:54:18to go out and manipulate people into
- 1:54:20seeing if they erupt. But what we might
- 1:54:22do is observe already existing
- 1:54:24conditions to see if in fact when these
- 1:54:26conditions are present, do these
- 1:54:28outcomes happen. So the hypothesis will
- 1:54:30be I expect um when the plane is
- 1:54:34designed this way and people have to
- 1:54:35walk past first class I will see a
- 1:54:37higher rate um and I might predict a
- 1:54:39specific rate that is statistically
- 1:54:41significant. I predict that I will have
- 1:54:43a higher rate of um uh angry outburst
- 1:54:46and I would when the plane allows people
- 1:54:48to board and not have to pass by first
- 1:54:50class to to go to the economy section.
- 1:54:52And then I'll see do the um do the
- 1:54:55findings match my expected hypothesis?
- 1:54:57If so, that corroborates my theory. Um,
- 1:55:00if not, it falsifies my theory. Um,
- 1:55:04therefore, we're doing scientific
- 1:55:05thinking either way with whatever the
- 1:55:07outcome is. Okay. So, um, in the reading
- 1:55:10you also read about the null hypothesis.
- 1:55:12Null hypothesis null just means zero or
- 1:55:14none. It's a general statement or
- 1:55:16default position that there's no
- 1:55:18relationship between two measure
- 1:55:19phenomena. So what scientific reasoning
- 1:55:21also does is uh it it doesn't seek out
- 1:55:23to prove that the theory is true because
- 1:55:26you you as we saw with inductive
- 1:55:27reasoning um you can never prove a
- 1:55:30theory because you cannot see every in a
- 1:55:33single instance um so in the same way
- 1:55:36with the grandfathers you know I've only
- 1:55:38seen one grandfather and therefore I
- 1:55:40conclude that all grandfathers are bald
- 1:55:43um but I don't have access to every
- 1:55:44single grandfather to be able to make a
- 1:55:46claim about the the consistent nature of
- 1:55:48grandfathers. other than the definition
- 1:55:50of a grandfather which is that it has a
- 1:55:51child who has a child. Um so you can't
- 1:55:54prove theories in that you cannot
- 1:55:56observe every single instance um of a
- 1:56:00case. So what you can instead do is you
- 1:56:02can falsify it. Um so we can never prove
- 1:56:04it. What we can do is uh look for
- 1:56:07instances that show that it's not true.
- 1:56:10And if we can't do that then that says
- 1:56:11well there might be something to my
- 1:56:12theory. So what scientists typically do
- 1:56:15is seek to try to falsify the theory to
- 1:56:17see how easy it is to falsify it. Don't
- 1:56:20worry too much about the methods because
- 1:56:22um if you've taken COM 150 or if you do
- 1:56:24take COM 150 that will take you much
- 1:56:26more through the methods which will
- 1:56:27include um how to test for null
- 1:56:29hypothesis. This course in COM 100 is
- 1:56:32more focused on conceptual thinking and
- 1:56:34theoretical approaches. But don't worry
- 1:56:36about the specifics. um you saw some of
- 1:56:38it in the reading, but just understand
- 1:56:40broadly that scientists seek to attempt
- 1:56:42to falsify a theory because they can't
- 1:56:45prove it because they can't they can't
- 1:56:47test every single case. Um I can't see
- 1:56:50every single instance um where a woman
- 1:56:52listens to true crime podcast and then
- 1:56:54develops a more fearful attitude about
- 1:56:56their environment. But what I can do is
- 1:56:59test to see like if women listen to it
- 1:57:01and they came out like uh I'm I'm fine.
- 1:57:04I'm I don't I'm not afraid at all. Oops.
- 1:57:05I falsified my theory. Uh, which means I
- 1:57:08either need to discard my theory or more
- 1:57:10likely I need to go back and revise my
- 1:57:12theory and make it more sophisticated.
- 1:57:14And by sophisticated I mean I can't say
- 1:57:17something as broad and sweeping as women
- 1:57:19who listen to true crime podcasts
- 1:57:21develop a more fearful view of their
- 1:57:23environment. That's too simple and
- 1:57:25generalizing and reductive. So what I
- 1:57:27might say is um certain women who have
- 1:57:31these features present or are in these
- 1:57:34context or environments or listen to
- 1:57:37this specific kind of content um are
- 1:57:40more likely to develop more fearful
- 1:57:41attitudes. So again, I'm trying to
- 1:57:43complicate and maybe shade in and make a
- 1:57:45bit more detailed and specific uh my
- 1:57:48theory and I'll go test to see if that's
- 1:57:49true and then my I might falsify like
- 1:57:51nope even those conditions some women
- 1:57:53still don't like what is it? But then
- 1:57:55I'm making an observation that raises a
- 1:57:56question about what is it that makes
- 1:57:59these women fearful but these women not.
- 1:58:01Was it their upbringing? Was it their
- 1:58:04relationship to their environment uh as
- 1:58:06they were growing up? So what I might
- 1:58:07then do is ask add additional questions
- 1:58:10um that could could inform further
- 1:58:11studies to see like what does explain
- 1:58:14why certain people do develop fearful
- 1:58:16attitudes and certain people do not that
- 1:58:18I can continue to revise my theory and
- 1:58:20go through that process. Um so this also
- 1:58:23brings up what's called statistical
- 1:58:24inference which is um estimating
- 1:58:26properties of the population based upon
- 1:58:28a sample. So again I'm saying that
- 1:58:30people who are exposed to these signals
- 1:58:33um uh exhibit these behaviors. I can't
- 1:58:36uh witness every single person. So I
- 1:58:38look at a sample and then I'm I'm
- 1:58:39drawing an inference, a stat statistical
- 1:58:41inference. I'm extrapolating from the
- 1:58:44results of that sample to make claims
- 1:58:45about the population, meaning the full
- 1:58:47group, including the majority of folks I
- 1:58:50don't have access to based upon the
- 1:58:51limited sample of people I do have
- 1:58:53access to. So, for example, if I'm
- 1:58:55looking at people who are more likely to
- 1:58:56pass on misinformation as we're seeing
- 1:58:59uh more and more AI u misinformation
- 1:59:01spread or intentional misinformation
- 1:59:03consciously spread by people on the
- 1:59:05internet or unconsciously spread um
- 1:59:08under what conditions are people more
- 1:59:10likely to pass on misinformation
- 1:59:12uncritically. Um, and so what I might do
- 1:59:14is make predictions based upon my
- 1:59:16observations about I think people who
- 1:59:19share these characteristics or I think
- 1:59:21people who are in these conditions or I
- 1:59:23think people who um align ideologically
- 1:59:27with uh the bias inherently
- 1:59:29misinformation are more likely to pass
- 1:59:31off pass on misinformation. Okay, that's
- 1:59:33a theory. Then let's test it. Let's see
- 1:59:36um in specific conditions
- 1:59:38um I have a expected outcome based upon
- 1:59:41that theory that I will see this rate of
- 1:59:43passing on a misinformation by these
- 1:59:45folks compared to those. So we might
- 1:59:47have is like a sample group a um a
- 1:59:50testing group and a control group and
- 1:59:52I'm going to see if um if the two groups
- 1:59:55have the same rate of passing on. Uh so
- 1:59:57I might say like I think people who have
- 1:59:59these ideological predispositions or
- 2:00:01this level of education are more likely
- 2:00:03to pass on misinformation. Let's test it
- 2:00:05and see. Let's get some college educated
- 2:00:07folks, some people with graduate
- 2:00:08degrees, some people with only high
- 2:00:09school degrees, some people with no high
- 2:00:11school degrees, and let's like expose
- 2:00:13them to misinformation and ask them to
- 2:00:15pass on the things that they think are
- 2:00:16true. And let's compare the rates. And I
- 2:00:19expect, you know, my hypothesis based
- 2:00:21upon my theory is if my theory is true
- 2:00:23that people with this education level
- 2:00:25are more likely to pass on uh
- 2:00:28misinformation.
- 2:00:29uh if my theory is true then I must see
- 2:00:32this hypothesis of x% more um in this
- 2:00:36this group will pass on this information
- 2:00:39than that group um so if my theory is
- 2:00:42true then I must see this outcome which
- 2:00:44is deductive thinking so if the premises
- 2:00:47are true then I must see this conclusion
- 2:00:50um so if my theory is true then I must
- 2:00:52see this hypothesis if I don't see that
- 2:00:54hypothesis that tells me my premises are
- 2:00:56wrong which which tells me my argument
- 2:00:58is unsound. That's how you see all these
- 2:01:01terms sort of fit together. But again,
- 2:01:02I'll go through more examples of this in
- 2:01:04a moment.
- 2:03:12So yeah, the guy who um the philosopher
- 2:03:14who really focused on falsification as a
- 2:03:16core component of scientific reasoning
- 2:03:18is a guy named Carl Pauper. Um prominent
- 2:03:20scientist and philosopher um one of the
- 2:03:24really essential thinkers of the 20th
- 2:03:25century. Uh and Popper um uh you know
- 2:03:29historically science you know one sort
- 2:03:31of simp simple view of science is that
- 2:03:33we're seeking to prove things and Popper
- 2:03:35says like no you you can't you you can
- 2:03:37never prove it because you don't have
- 2:03:39access to everything. Um and it could
- 2:03:41always be as as likely as something
- 2:03:44might be there's always a possibility
- 2:03:46that you might continue to look and then
- 2:03:47one day you find an instance that
- 2:03:49disproves your theory or tell tells you
- 2:03:51that it's too simple and it doesn't
- 2:03:53account for these other phenomena. So
- 2:03:55what what he did was he challenged the
- 2:03:57idea that findings confirm a theory or
- 2:03:59prove a theory. So instead it says um
- 2:04:01positive findings only corroborate they
- 2:04:03support a theory they don't prove a
- 2:04:05theory. And so he said what we should do
- 2:04:06is focus on tests that try to falsify
- 2:04:08theories. For example
- 2:04:11um you know if if P then Q. So we're
- 2:04:13making the claim that if if these
- 2:04:15conditions are present these outcomes
- 2:04:17will happen. Um and so that means also
- 2:04:19I'm I I'm claiming that if I don't see
- 2:04:22Q, therefore um P wasn't present. So for
- 2:04:25example, if teenagers are are exposed to
- 2:04:28thinspiration, you know, inspiration to
- 2:04:31be thin uh images on Instagram, they
- 2:04:33will develop negative body image. Um so
- 2:04:35if P is exposure to # thinspinsspiration
- 2:04:39content, then Q is uh develop negative
- 2:04:43body image issues. um if um if not Q
- 2:04:47that means if I don't see teenagers with
- 2:04:49negative body issues therefore not P
- 2:04:51therefore they will not they were not
- 2:04:52exposed to uh that those thinsspiration
- 2:04:55uh images
- 2:04:57um so or in this case more likely um
- 2:05:00that that P doesn't cause Q so I so I
- 2:05:03saw P um I assumed that Q would happen
- 2:05:07but but I didn't see Q therefore P is
- 2:05:09not true therefore it's not true that um
- 2:05:12exposure to those images might cause
- 2:05:13these outcomes or um only in certain
- 2:05:16instances, but I didn't didn't see those
- 2:05:18teenagers. So, there's something about
- 2:05:19those teenagers that that create a
- 2:05:20difference between other teenagers. Um,
- 2:05:23and negative results, you know, if I
- 2:05:24don't if I disprove my theory, if I
- 2:05:26falsify my theory, uh, require either
- 2:05:29that I discard the theory or that I
- 2:05:31revise a theory. Much like my example of
- 2:05:33true crime podcast where if I find out
- 2:05:35that some women have a perfectly healthy
- 2:05:38view of their environment, don't feel
- 2:05:39afraid at all, are amused by the
- 2:05:41content, find it funny, they like the
- 2:05:43companionship of the hosts and the
- 2:05:45banter that's going on. But all these
- 2:05:47horrific stories about true crime and
- 2:05:48terrible things being being done,
- 2:05:50especially to women, uh don't cause them
- 2:05:53to become any more fearful or out of the
- 2:05:56ordinary fe fearful about their sense of
- 2:05:58safety in their environment than other
- 2:05:59women who are not exposed to this. So
- 2:06:01that tells me if I get those findings I
- 2:06:03would need to either discard my theory
- 2:06:04and say no actually these exposure to
- 2:06:06these podcast does not result in these
- 2:06:08outcomes or I would need to revise and
- 2:06:10say under these conditions with these uh
- 2:06:14factors present uh this is likely to
- 2:06:16happen but not for everyone. Um so again
- 2:06:20doesn't totally escape induction because
- 2:06:22theories um have more or less what's
- 2:06:24called vericissimilitude. Very means
- 2:06:26truth similitude means resemblance. So
- 2:06:28versitude means resemblance to the truth
- 2:06:30as we're trying to get a more lifelike
- 2:06:33realistic portrait of the truth. Uh in
- 2:06:36other words, the degree of positive
- 2:06:37empirical sport, the number of instances
- 2:06:39where like I see this case, I see this
- 2:06:41case, I see this case, I have all these
- 2:06:42observations that continue to
- 2:06:44corroborate my theory. So as I'm trying
- 2:06:46to falsify my theory and I can't falsify
- 2:06:49my theory because I keep going through
- 2:06:50tests, I keep them going through
- 2:06:52observations and none of them falsify my
- 2:06:53theory. What they're doing is further
- 2:06:55cooperating and adding more vertitude,
- 2:06:58increasing resemblance to the truth. I
- 2:07:00never quite get to the actual truth, but
- 2:07:03I get a a more lifelike realistic
- 2:07:05picture of the truth.
- 2:07:49And in a related point uh there's a
- 2:07:51famous um line attributed to the
- 2:07:53physicist Wolf Gang Py um who in talking
- 2:07:56about the work of one of his colleagues
- 2:07:58uh said that his work is not only not
- 2:08:00right it's not even wrong. So think for
- 2:08:03a moment what was he saying there which
- 2:08:05was you know this is often interpreted
- 2:08:07as like one of the all-time great
- 2:08:09scientific insults to throw at a at a
- 2:08:12scientific colleague and what he was
- 2:08:14saying was not only is it is it not
- 2:08:17accurate it's not even wrong meaning you
- 2:08:20can't even falsify it which means it's
- 2:08:22not even science because like you know
- 2:08:24it's making a claim that we have no way
- 2:08:26of assessing so you're not doing science
- 2:08:28here so that's why sick burn dude. Okay.
- 2:08:33Um so let's go through a few examples of
- 2:08:36deducing a hypothesis from an induction.
- 2:08:38Um so here we have um the construction
- 2:08:42of a theory. So what we know you know
- 2:08:44observation stuff we know are caffeine
- 2:08:47is a stimulant and we know that
- 2:08:48stimulants can increase some motor
- 2:08:50activity and we know that speech is a
- 2:08:53kind of motor activity. Uh so therefore
- 2:08:56I will conclude I will theorize that
- 2:08:58caffeine increases rate of speech. So,
- 2:09:00the more coffee I drink, the faster I
- 2:09:02talk. And as someone who naturally talks
- 2:09:04fast, I'm I try to be attentive to that.
- 2:09:06And especially when I've had caffeine,
- 2:09:09um, I talk super fast. But is that true?
- 2:09:13Maybe it's only I think it's true, uh,
- 2:09:16because of those assumptions and
- 2:09:18cognitive bias kicks in and makes me
- 2:09:19conclude it's true. So, what I might do
- 2:09:21is run a test to see if it holds up. Um,
- 2:09:24so induction is the process of
- 2:09:26constructing a theory. So inductive
- 2:09:28reasoning um you know I go from premise
- 2:09:31of caffeine is a stimulant. Stimulants
- 2:09:33increase some some motor activity.
- 2:09:36Speech is a kind of motor activity.
- 2:09:38Therefore I'm going to conclude that
- 2:09:39caffeine increases rate of speech. So
- 2:09:41that claim contains a bit more
- 2:09:42information because stimulants increase
- 2:09:44some motor activity. I don't know if it
- 2:09:46increases all motor activity and I don't
- 2:09:48know if speech is uh the kind of motor
- 2:09:51activity included in that category of
- 2:09:54motor activities that are increased by
- 2:09:56stimulants or not. So you can you can
- 2:09:58think about a vin diagram where um you
- 2:10:00know there's there's two types of motor
- 2:10:02activity. One type is increased by um uh
- 2:10:06stimulants and one type is not. And I
- 2:10:08know that caffeine uh speech is a kind
- 2:10:10of motor activity. I just don't know
- 2:10:12from the premises whether it belongs in
- 2:10:14the first category the second category.
- 2:10:16So the conclusion that caffeine
- 2:10:17increases rate of speech is including
- 2:10:18some additional information that is not
- 2:10:20contained in the premises. So again
- 2:10:22induction is the process of constructing
- 2:10:25a theory. But then once I've constructed
- 2:10:27a theory, I then break it over to the
- 2:10:29deductive process which tells me that if
- 2:10:32my theory is true, then I must see with
- 2:10:35certainty this outcome. Um, so if
- 2:10:40caffeine does increase rate of speech,
- 2:10:42which is basically my theory. So what
- 2:10:44I'm doing now is turning my theory into
- 2:10:46a premise of the seductive argument.
- 2:10:48Then I'm assuming that people who
- 2:10:49consume caffeine, everything else being
- 2:10:50equal, that is I'm trying to control the
- 2:10:52experiment. So they're not stressed,
- 2:10:54they're not tired. Um so everything
- 2:10:56about us being equal where I'm trying to
- 2:10:58remove any other fact that might affect
- 2:11:00rate of speech then then I must see if
- 2:11:03my theory is true then I must see um the
- 2:11:07outcome of if I give some people
- 2:11:09caffeine and some people know caffeine
- 2:11:11the people who got caffeine will talk
- 2:11:12faster uh than the people who didn't. So
- 2:11:15the idea here is um uh again that if the
- 2:11:19theory is true if the if um if the
- 2:11:21premises are true then the conclusion
- 2:11:22must be true. So um the validity of
- 2:11:25deductive reasoning tells you based upon
- 2:11:27the premises assuming that the um the
- 2:11:29conclusion does not contain any
- 2:11:30information beyond the premises the
- 2:11:32conclusion must follow. Um if it's an
- 2:11:35unound argument that is it's valid but
- 2:11:38but the premises are not but it's unound
- 2:11:41uh and the premises are not true that
- 2:11:42tells you either your theory is wrong or
- 2:11:44your method of testing was wrong. That
- 2:11:47tells you got to go back to the drawing
- 2:11:48board and either revise or discard your
- 2:11:50theory or maybe you had the wrong
- 2:11:52testing mechanism. So either way, you
- 2:11:54know, your the premises of the deductive
- 2:11:56process of testing your hypothesis are
- 2:11:58premise one to simplify things. Premise
- 2:12:00one is your theory, premise two is your
- 2:12:02method of testing, the conclusion is
- 2:12:04your hypothesis. If you didn't get your
- 2:12:06hypothesis, something's wrong with your
- 2:12:08premises.
- 2:13:34So then I run my experiment um and these
- 2:13:36the findings where the blue line is the
- 2:13:38the group that drank caffeine and the
- 2:13:40red line is the group the control group
- 2:13:41the group that did not um consume
- 2:13:43caffeine and you see like oh cool my
- 2:13:46findings found um on average a a faster
- 2:13:49rate of uh speech for the uh the
- 2:13:51caffeine group the test group or the
- 2:13:53control group. Not everyone, you know,
- 2:13:55there were some fast talkers and
- 2:13:56actually a few talkers over um on the
- 2:13:59far right side of the red line were uh
- 2:14:02faster than a lot of the blue folks, but
- 2:14:03on average blue folks were a little
- 2:14:05better. So I could either, you know, say
- 2:14:07versitude added to my theory or I could
- 2:14:09I could continue to ask more questions
- 2:14:11based on the observations and go like
- 2:14:13not always true um for some people. So I
- 2:14:16might ask a more refined question to
- 2:14:18continue to try to refine my theory
- 2:14:19that's that might say generally speaking
- 2:14:22caffeine does increase rate of speech.
- 2:14:24However, under certain conditions um it
- 2:14:27might increase it to a greater or lesser
- 2:14:28degree or not at all. Um so that I might
- 2:14:32try to figure out under what conditions
- 2:14:34could that vary which gives a bit more
- 2:14:36complexity and sophistication to my
- 2:14:38theory.
- 2:14:40Okay. Now let's go through another kind
- 2:14:41of dumb um example I just sort of made
- 2:14:44up. Uh this is in by no means really
- 2:14:46scientific reasoning, but I just want to
- 2:14:47give kind of a simplistic uh example
- 2:14:49from my own experience just as I'm
- 2:14:51walking around thinking dumb stuff. Um
- 2:14:54so here are a few observations. You
- 2:14:55know, I used I used to live in Echo
- 2:14:56Park, which is the neighborhood uh in
- 2:14:58Los Angeles on the east side. Um that at
- 2:15:01the time I lived there at least was uh
- 2:15:02somewhat in transition. um uh you know
- 2:15:06it was g getting safer um and there's a
- 2:15:10lot of gentrification but there was also
- 2:15:12so still a fairly high rate of crime as
- 2:15:14as it was transitioning from a more
- 2:15:17workingass um and um
- 2:15:21um and sometimes uh uh gangridden
- 2:15:24neighborhood into a more uh affluent
- 2:15:27neighborhood much these days it's much
- 2:15:28more affluent uh than it was even then
- 2:15:31um and so uh When when I would walk my
- 2:15:35dog around my neighborhood, a lot of
- 2:15:37people would say hi, like, "Oh, cool
- 2:15:39dog." Um, or like, "Hello." And these
- 2:15:41are people I never seen before and
- 2:15:43didn't necessarily see me as a as a
- 2:15:44neighbor. But then, uh, sometimes my
- 2:15:46partner and I, her parents live in a
- 2:15:49gated community in Nevada, Las Vegas.
- 2:15:52Um, and we would often go there for
- 2:15:55vacations or just um, or for the
- 2:15:57holidays. And I'd be walking my dogs
- 2:15:59around there. And in the gay community,
- 2:16:01no one would acknowledge me. And I
- 2:16:04thought, that's interesting. Wh why is
- 2:16:06that? Why is it that in my own
- 2:16:08neighborhood when people I never saw
- 2:16:09before, never saw me before, uh I would
- 2:16:11pass them on the sidewalk, they would
- 2:16:13say like, "Hi." Um and then when I would
- 2:16:15pass people often quite close in the
- 2:16:17sidewalks in these gated communities,
- 2:16:19they wouldn't. And I thought like, what
- 2:16:20what accounts for those differences? So
- 2:16:22here are some observations that might
- 2:16:23lead to a theory. Uh so let's go through
- 2:16:26the inductive process of moving from
- 2:16:29specific observations to a general
- 2:16:31theory. Um so inductive reasoning allows
- 2:16:33me to move from premise one. People were
- 2:16:36friendlier to me in Echo Park than the
- 2:16:38gated community. Premise two is uh Echo
- 2:16:41Park is a gentrifying neighborhood,
- 2:16:43meaning it's gradually transitioning
- 2:16:44from a less to a more affluent
- 2:16:46neighborhood. And my conclusion is that
- 2:16:49um people are friendlier in gentrifying
- 2:16:51neighborhoods than in gated communities
- 2:16:53that tend to be more more affluent. Um
- 2:16:56now I talked before about being careful
- 2:16:57with theories because they might adhere
- 2:16:59to your your cognitive biases and and
- 2:17:01I'm giving you an example that's
- 2:17:02intentionally organized around the
- 2:17:04prospect of maybe just more reflecting
- 2:17:06one's one's viewpoint as opposed to
- 2:17:08something that actually makes true
- 2:17:09claims about the world. But just bear
- 2:17:11with me for a silly example. It's more
- 2:17:12about trying to illustrate how we're
- 2:17:14using inductive and deductive process.
- 2:17:16So I move from specific observations to
- 2:17:19a general theory. That's inductive
- 2:17:20reasoning in that I'm moving from
- 2:17:22specific to general making much more
- 2:17:24expansive claims in the conclusion that
- 2:17:26are stated in the premises. So I'm
- 2:17:28stating additional information beyond
- 2:17:29what's contained in the premises. So I
- 2:17:31don't know if the conclusion is true. It
- 2:17:33does not follow logically. So I have to
- 2:17:35think, you know, where does it fall on
- 2:17:36the weak to strong continuum. And I
- 2:17:38would say it's probably kind of weak.
- 2:17:40But um anyway, it's just an example. So,
- 2:17:43yeah, it's pretty weak induction
- 2:17:44because, you know, I only saw um maybe a
- 2:17:46few examples. Maybe I just happen to be
- 2:17:48a bad day. Maybe it's about me. Maybe
- 2:17:49it's about my dog. Maybe they don't like
- 2:17:51big bulls. Maybe they don't like my
- 2:17:52look. I don't know. Um and they're
- 2:17:54they're conditions that can't be
- 2:17:55controlled. So, there might be something
- 2:17:58um uh specific about the conditions that
- 2:18:00influence the outcomes as opposed to
- 2:18:01anything true that we're saying about
- 2:18:03how people behave in these communities.
- 2:18:06Um,
- 2:18:23okay. Now we got to test the hypothesis.
- 2:18:25So we use induction to construct the
- 2:18:26theory. Now we use deduction to test the
- 2:18:29theory uh or test a hypothesis based
- 2:18:31upon that theory. So again we move from
- 2:18:33induction which is used to create a
- 2:18:34hypothesis to deduction which is used to
- 2:18:36test a hypothesis. Um so premise one um
- 2:18:40again is my theory uh that people are
- 2:18:43friendlier in gentrifying neighborhoods
- 2:18:44than gated communities. Premise two um
- 2:18:47and I should should have expanded on
- 2:18:48this this point but premise two would be
- 2:18:50um uh I'll do a test um and so I'll look
- 2:18:53at gentrifying neighborhood. look in a
- 2:18:55uh gated community and I expect to see
- 2:18:58um and so I'll premise two is
- 2:18:59fundamentally like the observation or
- 2:19:01test that I engage in and the conclusion
- 2:19:04um and I I should have been more
- 2:19:05specific about the expected outcome that
- 2:19:07I will see like uh 30% higher rate of
- 2:19:10hello you know I I would operationalize
- 2:19:13like what do I mean by friendly by
- 2:19:14defining it as they will greet me either
- 2:19:17uh by gesture or by statement or smile
- 2:19:20or something so I would need to uh qu uh
- 2:19:23both uh define the key terms and also
- 2:19:26find a way to quantify the expected
- 2:19:28outcome for what I would then see.
- 2:19:46So just to reiterate um testing a
- 2:19:48hypothesis is engaging in deductive
- 2:19:50reasoning. So premise one to simplify
- 2:19:52things down to its basic um essence.
- 2:19:54Premise one is my theory. Um so I'm
- 2:19:57assuming this premise two is the
- 2:19:58conditions of the test or the experiment
- 2:20:00to see if the theory holds up. And the
- 2:20:02conclusion is the hypothesis or the
- 2:20:03specific prediction the outcome of the
- 2:20:05test or experiment or observation. So
- 2:20:08assuming my premises are true, the
- 2:20:09conclusion must follow. If the
- 2:20:11conclusion uh didn't happen, if I don't
- 2:20:13see the expected outcome, that tells me
- 2:20:15something's wrong with my premises.
- 2:20:16Because um deductive reasoning tells me,
- 2:20:19assuming the premises are true, I must
- 2:20:21see the hypothesis. I must see this
- 2:20:23outcome. My prediction must come true.
- 2:20:25If my prediction does not come true,
- 2:20:27that tells me is an unound argument.
- 2:20:30It's a valid argument. Uh or in this
- 2:20:32case, maybe it's not because the
- 2:20:33conclusion doesn't follow, but it's
- 2:20:35certainly unsound because the premises
- 2:20:37are not true. So either my theory was
- 2:20:39wrong and or um the uh the way I set up
- 2:20:43the test uh was wrong and maybe
- 2:20:45something was skewed about how I tested
- 2:20:46or observed it and it gave me skewed
- 2:20:48findings. But either way, I know
- 2:20:50something's wrong with either or both my
- 2:20:52theory and or my my test or observation.
- 2:20:56So here's another um silly example. So I
- 2:20:59got dogs behind me. So, um I'm thinking
- 2:21:02uh what I know um is that dogs respond
- 2:21:05positively to treats as a form of
- 2:21:06positive reinforcement and
- 2:21:10I give my dog a treat. So, I shouldn't
- 2:21:12have said what I know is premise one.
- 2:21:13That's that's a theory. Um that is
- 2:21:16generally true. It's generally
- 2:21:17supported. It's generally corroborated.
- 2:21:18So, plenty of risk too, but not always
- 2:21:20true because there's plenty of
- 2:21:20situations where I might give a treat
- 2:21:22and doesn't reinforce positive outcomes.
- 2:21:24And then I might think, why is it with
- 2:21:26with this dog it didn't whereas with
- 2:21:28other dogs it did. Anyway, there's a
- 2:21:29general theory that says um it's best to
- 2:21:32give positive reinforcement to dogs to
- 2:21:34train them effectively. And generally we
- 2:21:36we think positive reinforcement means
- 2:21:37giving them a treat. So um when I want
- 2:21:40them to do something good like so when I
- 2:21:41taught my dogs how to shake uh shake
- 2:21:43paws um initially they had no idea what
- 2:21:46I was asking them to do and they just
- 2:21:47look at me like I'm an idiot. Um, and
- 2:21:49then, um, I would gradually try to, um,
- 2:21:53move their their paw closer to my hand.
- 2:21:56And when they would, the paw would land
- 2:21:58on my hand, I would go like, oh, good,
- 2:21:59good boy. And hand him a little treat.
- 2:22:01And then like maybe they'd be like, cool
- 2:22:03treat. Yes. And then gradually it sunk
- 2:22:06in of like, oh, when I when I move my
- 2:22:08paw this way, I get a treat. And then um
- 2:22:12they they learn the trick. And sometimes
- 2:22:14they do it too often and constantly just
- 2:22:16paw at me thinking like, "Well, give me
- 2:22:17a treat." Anyway, um so I have a theory
- 2:22:20in premise one that dogs will respond
- 2:22:21positively if I give them positive
- 2:22:23reinforcement. Premise two is I try to
- 2:22:25experiment. I give my dog a treat uh
- 2:22:27when they did something I liked. Um and
- 2:22:30the outcome will be that I hope that
- 2:22:33they'll perform the trick that I'm
- 2:22:34asking to do. And then what I might do
- 2:22:36is test to see if that's true. Um or
- 2:22:38under what conditions is it true?
- 2:22:40Inductive reasoning. Uh so going back to
- 2:22:42inductive reasoning uh that's what I'm
- 2:22:43using to construct a theory. So I move
- 2:22:45from observation I do some more
- 2:22:47observations and from all those
- 2:22:48observations I then construct a theory.
- 2:22:50Again I I read things where women who
- 2:22:54listen to podcasts about true crime seem
- 2:22:56to develop um more fearful attitudes
- 2:22:58about their environments and therefore I
- 2:23:00theorize that the podcast is causing
- 2:23:01those uh those outcomes. So I move from
- 2:23:04observation to theory. I don't know for
- 2:23:06a fact that's true. I need to
- 2:23:07scientifically um test to see does it
- 2:23:09hold up otherwise just another opinion.
- 2:23:11It's just another belief that I don't
- 2:23:12know if it's true or not but just
- 2:23:13reflects my worldview but maybe it's not
- 2:23:16actually accurate and this reflects more
- 2:23:18one's cognitive biases. So again
- 2:23:20inductive reasoning where I'm I'm making
- 2:23:23uh bigger claims. I'm I'm claiming more
- 2:23:25information in the conclusion than is
- 2:23:27contained in the premises is involved in
- 2:23:29construction of a theory. Whereas the
- 2:23:31testing of a hypothesis based upon the
- 2:23:33theory engages in deductive reasoning as
- 2:23:36we see here. So so again the structure
- 2:23:38as I keep saying is um premise one is a
- 2:23:41theory. Premise two is the conditions
- 2:23:43the test or observation experiment and
- 2:23:44the conclusion the hypothesis. If I
- 2:23:47don't see the conclusion uh borne out by
- 2:23:49the evidence that tells me my premises
- 2:23:50are wrong. Um so to simplify this I move
- 2:23:54from observation to construction of the
- 2:23:56theory using induction um in the factory
- 2:24:00um where I I make the uh the theory then
- 2:24:02I go over to the scientific lab um to
- 2:24:04test hypothesis based upon theory using
- 2:24:06deduction and then if the hypothesis
- 2:24:08holds up the theory is corroborated and
- 2:24:10therefore increases
- 2:24:12if the hypothesis does not hold up the
- 2:24:14theory has to be discarded or revised
- 2:24:16and you got to start the process all
- 2:24:17over again with observation to try to
- 2:24:18make sense of huh why didn't I get the
- 2:24:20findings I expected what's going on
- 2:24:22there. Um, so yeah, going back to
- 2:24:24observation to question to theory to
- 2:24:25prediction, experiment to observation to
- 2:24:27question of what why did I get the
- 2:24:29observations I expected? Um, let's
- 2:24:31figure out why that is. Oh, I have a
- 2:24:33theory that might account for that.
- 2:24:34Let's test it to see if it's true. Um,
- 2:24:36so another way I like to think about
- 2:24:37this is as we're trying to um represent
- 2:24:41the world through models, through
- 2:24:43theories that attempt to uh accurately
- 2:24:45depict the relationship between
- 2:24:47different communication phenomena. Often
- 2:24:49theories uh initially as initially
- 2:24:52formulated are crude and simp simplistic
- 2:24:54much like a child's drawing like this
- 2:24:56not very good drawing here uh on the
- 2:24:58left of the slide but then gradually as
- 2:25:01you continue to revise it like you get
- 2:25:03you have a hypothesis you test it test
- 2:25:05the hypothesis you get findings like
- 2:25:07oops I didn't get what I expected huh
- 2:25:09got to go back and revise my theory and
- 2:25:10make it more sophisticated make it more
- 2:25:12specific say in these conditions that's
- 2:25:14true but in these conditions it's not
- 2:25:15true I go test that like oh that's also
- 2:25:17not true these conditions when these
- 2:25:19factors are present. It's true. Oop,
- 2:25:21that didn't didn't work out either.
- 2:25:22These conditions when these factors are
- 2:25:23present with these kinds of um subjects
- 2:25:26is true. Okay, a little more to that.
- 2:25:29Gradually, as you refine it, it gets a
- 2:25:31little closer to this kind of image. And
- 2:25:33I I put this image in on the right. Uh
- 2:25:35this looks like a photograph. It is not.
- 2:25:36It's a drawing. Um it's what's called um
- 2:25:39it's an example of what's called photo
- 2:25:40realism, which is a particular art
- 2:25:43practice in particular um practiced by a
- 2:25:46famous artist named Chuck Close. That's
- 2:25:48who is depicted here. This is a
- 2:25:49self-portrait by the artist Chuck Close,
- 2:25:51who drew himself with extreme um
- 2:25:55lifelike photo realism. But I I say this
- 2:25:58as a metaphor, as an analogy for how to
- 2:26:00think about scientific modeling and
- 2:26:01thinking, which is you're you're not um
- 2:26:06showing the truth. You're showing a
- 2:26:08representation of the truth. We're
- 2:26:09showing a picture um uh a model that is
- 2:26:14not the truth itself but an attempt to
- 2:26:16try to make it uh realistic and
- 2:26:17lifelike. And as theories are tested
- 2:26:20more, as they become uh more and more
- 2:26:23corroborated, as they are giving
- 2:26:24increasing personalitude through further
- 2:26:26testing, um through further observation,
- 2:26:29through further refinement, they
- 2:26:31gradually move from that more crude like
- 2:26:33image on the left side to the more
- 2:26:35lifelike veritudinal uh image on the on
- 2:26:38the right side. Um or another silly
- 2:26:41example is like start off crude
- 2:26:43gradually through refinement you get to
- 2:26:45a very sophisticated image at the end
- 2:26:47literally.
- 2:26:48Um okay let's talk about another um
- 2:26:51silly but interesting experiment uh that
- 2:26:53was done um by actual researchers. So in
- 2:26:55this case um so this is a um experiment
- 2:26:58done in um some restaurants in Europe to
- 2:27:01try to see how different kinds of
- 2:27:04communication from the servers in a
- 2:27:06restaurant will result in different
- 2:27:08kinds of responses from the customers.
- 2:27:10So the observations the things we know
- 2:27:11the premises that we start off with uh
- 2:27:13are let's first start off with um some
- 2:27:16some knowledge about mirror neurons. So
- 2:27:19there's a theory about um primates,
- 2:27:22especially humans, having more um
- 2:27:24specialized brain cells or neurons that
- 2:27:27um are particularly skilled at mirroring
- 2:27:30um or simulating other people's
- 2:27:32behavior. So I see you do something and
- 2:27:35I can I can imitate it. I can mimic it.
- 2:27:37And so primates are especially good at
- 2:27:39mirroring behavior. And so the theory is
- 2:27:41that in particular primates have a much
- 2:27:44higher percentage or a much higher
- 2:27:46number of neurons that are specially
- 2:27:48evolved uh to enable primates to mirror
- 2:27:52or mimic behavior much more than other
- 2:27:54species that to a greater or lesser
- 2:27:56degree other animals can somewhat mimic
- 2:27:58behavior, but they're not nearly as good
- 2:28:00as it as primates. And what that speaks
- 2:28:02to it um what that speaks to is that
- 2:28:04especially in social animals and
- 2:28:06primates are an especially social uh
- 2:28:09species uh or human beings especially or
- 2:28:12and all primate species are are social
- 2:28:14species. Um the ability to mirror other
- 2:28:18behaviors to demonstrate for example
- 2:28:21pro-social behavior um is especially
- 2:28:24important for community cohesion and
- 2:28:26therefore individual and group survival.
- 2:28:28So, this an evolved adaptive um
- 2:28:31development that enables uh communities
- 2:28:34and individuals to thrive as a result of
- 2:28:36pro-social communication that
- 2:28:38demonstrates like, oh, I like that you
- 2:28:39like you're doing the same thing I'm
- 2:28:40doing because it shows like we're
- 2:28:42connected and therefore I trust you more
- 2:28:43and therefore I'm more likely to rely
- 2:28:45upon you and therefore we can work well
- 2:28:46better together during hunts or during
- 2:28:49attacks or during um uh farming that
- 2:28:53make it more likely we will survive and
- 2:28:55prosper. Um what we also know is there's
- 2:28:58a tendency in human beings to divide
- 2:29:00between us and them. So one of the
- 2:29:02fundamental acts of cognition in initial
- 2:29:05communication when we're meeting someone
- 2:29:07new and this goes back to ancestral
- 2:29:09conditions and it's still to somewhat
- 2:29:10true now is are you an us or are you a
- 2:29:12them? I try to figure out like oh oh you
- 2:29:15went to UCLA cool you're an us or like
- 2:29:17oh you're from Los Angeles oh you're an
- 2:29:18us. or or whatever your home state is,
- 2:29:20or are you a them? And it's necessarily
- 2:29:22bad, but we're all trying to figure out
- 2:29:23like what's our connection? And often
- 2:29:25the initial communication acts that we
- 2:29:28engage in with with a per with with new
- 2:29:30people, people we just met is an effort
- 2:29:32to try to figure out where's the us, you
- 2:29:34know, how are we connected? like, "Oh,
- 2:29:35you like that kind of music," or, "Oh,
- 2:29:37you're from this place." Or, "Oh, my
- 2:29:38sister went there." Or we're always
- 2:29:39trying to find like how we might try to
- 2:29:41make an us to increase the likelihood of
- 2:29:43connection and recognition of um you can
- 2:29:47trust me or uh yeah, we're connected
- 2:29:49somehow versus like, oh, you're oh, you
- 2:29:51went to that school or oh, you're from
- 2:29:53that place or oh, um you know, you like
- 2:29:55that kind of music. Okay. Um and there's
- 2:29:58some also some interesting elements
- 2:30:00about this, too. Like there's also this
- 2:30:01this term that's called shibth. A
- 2:30:03shibileth. It gets a little funny. Um, a
- 2:30:06shibileth literally is the He I'm not
- 2:30:09pronouncing it ideally, but um it's it's
- 2:30:12the the Hebrew word for an ear of corn.
- 2:30:16But uh that word has now become an
- 2:30:18English word that means something
- 2:30:20different. um a chival in English it
- 2:30:25means anything that um by using it
- 2:30:31indicates what tribe you're from. So in
- 2:30:34the Bible there's a passage where
- 2:30:36someone is traveling in enemy land and
- 2:30:40different tribes um pronounce the word
- 2:30:43for an ear of corn differently and you
- 2:30:45can tell uh whether you're from this
- 2:30:47tribe or that tribe from the way that
- 2:30:49you pronounce ear of corn. So they were
- 2:30:51traveling through enemy land and they
- 2:30:53had like a um um a cart full of corn um
- 2:30:58and the guards stopped them and said
- 2:31:00like hey what you got there and they
- 2:31:02they pronounced it the way that their um
- 2:31:04their own tribe says caleith as opposed
- 2:31:06to shibth and they go like oh you're
- 2:31:07from enemy land. Um and there so a
- 2:31:10shivalith has become any term that
- 2:31:11indicates like are you an us or are you
- 2:31:14a them okay um there's also accents and
- 2:31:16accents are an interesting evolution of
- 2:31:18human speech that tells us um you know
- 2:31:21are you from my place are you from
- 2:31:22somewhere else and the fact that we have
- 2:31:24accents I think is a really interesting
- 2:31:26evolution of communication behavior that
- 2:31:28enables us to quickly recognize again us
- 2:31:30versus them um and again there's also
- 2:31:32mirroring that's an extension of mirror
- 2:31:34neurons where we tend to um like people
- 2:31:37that communicate like us um uh and we
- 2:31:41tend to feel recognition when when our
- 2:31:43words when our phrases when our gestures
- 2:31:45are acknowledged and we tend to value
- 2:31:48that sense of recognition. Okay. Um so
- 2:31:50based upon all this, you'll see how this
- 2:31:52all fits together in a bit. We have a
- 2:31:54theory or the researchers came up with a
- 2:31:56theory that uh mimicry when it's not
- 2:31:58being insulting. So I want to be clear
- 2:32:00like you know me like if I mimic someone
- 2:32:02like that obviously I'm insulting them.
- 2:32:03So, we're talking about non-inssulting
- 2:32:05mimicry that is meant to be like, "Oh,
- 2:32:08we talk the same way. We we like the
- 2:32:09same things. We do the same stuff."
- 2:32:11Mimicry um increases pro-social
- 2:32:14behavior. That is, if I mirror the way
- 2:32:16you're something, like if you come at me
- 2:32:18enthusiastic and I'm respic,
- 2:32:20you you might like me more. Like, oh,
- 2:32:22okay, cool. They're in the same
- 2:32:23wavelength. Um so, mimicry can increase
- 2:32:27social behavior. Okay, that's my theory
- 2:32:29based upon those observations of all
- 2:32:30that stuff that tends to show like the
- 2:32:32ways that humans interact and trust each
- 2:32:35other when we share the same language,
- 2:32:37when we share the same accent, when we
- 2:32:38share the same way that we say words,
- 2:32:40when we feel like it's an us. And
- 2:32:42mirroring becomes a way of signaling,
- 2:32:44oh, you're an us. All these these
- 2:32:45different things, shibil accents,
- 2:32:47mirroring are ways of indicating that
- 2:32:50we're an us. And when I feel like you're
- 2:32:52an us, I tend to be happier and nicer
- 2:32:56than if I feel like you're a them. when
- 2:32:58I tend to be less trusting. Um so my
- 2:33:02hypothesis would be and this is where we
- 2:33:05lead to the the researcher's experiment
- 2:33:07in a controlled experiment mimicry that
- 2:33:09is um and you'll see what we mean by
- 2:33:11mimicry specifically in a moment will
- 2:33:13increase tips by at least x% and again
- 2:33:16uh different researchers can come up
- 2:33:17with different expected outcomes that
- 2:33:19would be statistically significant to
- 2:33:20show that it's not just a random outcome
- 2:33:22but in fact um the mimicry caused the
- 2:33:25increased tips and we're using increased
- 2:33:27tips as a pro proxy for customer
- 2:33:30satisfaction. All of the things being
- 2:33:31equal, the service is equal, um the fact
- 2:33:34that you know that customers were happy
- 2:33:36based upon like oo I like that person uh
- 2:33:38the tips will be higher. Okay. So uh
- 2:33:41this this was um conducted in um the
- 2:33:44Netherlands and in Dutch
- 2:33:47uh the at like brew hubs the most common
- 2:33:49dish is just beer and fries like hey
- 2:33:52welcome to Applebee's. What would you
- 2:33:53like? Um oh beer and fries sweet. Okay,
- 2:33:55coming right up. Uh but in Dutch you can
- 2:33:57say that one of two ways. Um uh you can
- 2:34:00say beer uh or or or pills like Pzner um
- 2:34:05or you can say the fries as fre or or
- 2:34:08patat either they mean the same thing.
- 2:34:10Um so that means that you can either say
- 2:34:13like um uh beer and fruit or pill and
- 2:34:16patat. Um so then let's say that the
- 2:34:20waiter comes up or the server comes up
- 2:34:22and says like hey welcome to Applebee's
- 2:34:23or Dutch Applebees whatever um and says
- 2:34:26like how can I take your order? Like you
- 2:34:27say, uh, beer and fruit and the server,
- 2:34:30you know, on the server and I say like
- 2:34:32pills and pat coming right up and like
- 2:34:34what? I mean, I you got the order, but
- 2:34:37that was weird though how you just
- 2:34:38changed that. Okay, cool. I guess um
- 2:34:42versus um you say beer and fruit and I
- 2:34:45say beer and fruit coming right up.
- 2:34:47Okay. So, uh in this experiment, the
- 2:34:49servers were given um directions to
- 2:34:53either mirror the statement or change
- 2:34:56it. And the question is what happened
- 2:34:59when they mirrored or changed it? And
- 2:35:02again going back to let's ship us and us
- 2:35:04and them um you know some some people
- 2:35:06call it call um call it soda, some
- 2:35:09people call it pop. Um and like you know
- 2:35:12that's the kind of shibilith in American
- 2:35:14culture. uh Midwesterners
- 2:35:17uh tend to more often call it pop.
- 2:35:18People on the coast and more often to
- 2:35:20call it um soda. And so like you can
- 2:35:22tell like oh what tribe you're from
- 2:35:24whether you say um soda or pop. Um and
- 2:35:28that becomes an indication of like an us
- 2:35:30or a them. So um if you say pills and
- 2:35:34patat, you know, like the customers
- 2:35:36might might go like, "Oh, you're a
- 2:35:37you're a them. That was a that's fine.
- 2:35:39You bring me the food, but you're kind
- 2:35:41of a them." And it's also important to
- 2:35:43note that um tipping culture in Europe
- 2:35:45is not the same as in America. In
- 2:35:47America, it's an expected act of you put
- 2:35:49on 15, 18, 20% on top of the bill as
- 2:35:52like that's the way that the the servers
- 2:35:54get paid. In Europe, um servers are paid
- 2:35:57a living wage. And so tips are not
- 2:36:00expected. Uh they're not required,
- 2:36:01they're not expected. So you don't put
- 2:36:03on like, you know, additional 18%. It's
- 2:36:05just built into the bill. But sometimes
- 2:36:08like if you're really happy with the
- 2:36:09service, you might tip like a couple of
- 2:36:10euros. So I want to make clear like 140%
- 2:36:13larger um what the findings were that
- 2:36:15when the server mimicked um mirrored the
- 2:36:19phrase like you know you say bill and
- 2:36:21freak and I say bill and fruit coming
- 2:36:22right up or you say pills and patat and
- 2:36:24I say pills and patat coming right up
- 2:36:25when I when I mirrored the uh the order
- 2:36:28that resulted in more than double uh the
- 2:36:31tips uh when they changed when they sent
- 2:36:34them to to save the order. So um it's
- 2:36:36not like you might normally leave leave
- 2:36:3720 and leave 40. if you might leave like
- 2:36:40you know a euro uh and in this case you
- 2:36:42left like two two two um two euros and
- 2:36:4640 whatever. Um
- 2:36:49okay so let's go through inductive
- 2:36:51reasoning again to make clear what's
- 2:36:52going on here. Um constructing a theory.
- 2:36:55I notice people tend to be nicer when I
- 2:36:56reflect their own language or behavior
- 2:36:58back to them. That's my observation. Uh
- 2:37:00and then my conclusion, my theory. So, I
- 2:37:02might have a bunch of observations that
- 2:37:03are my premises that make me think like,
- 2:37:05huh, I noticed that when I when I mirror
- 2:37:07the enthusiasm, when I mirror like the
- 2:37:09way they're talking, they tend to be
- 2:37:10more uh they tend to like me more. And
- 2:37:12so, I think like I think mimicry might
- 2:37:14increase procial behavior. Um, and so
- 2:37:17then I go over and uh I use deductive
- 2:37:19reasoning to test it. So, then I my
- 2:37:21theory again is going to be turned into
- 2:37:23my premise here. So, the the conclusion
- 2:37:25of the inductive argument is now turned
- 2:37:26in the premise of the deductive
- 2:37:28argument. So, I say again, memory
- 2:37:30increases procialocial behavior. That's
- 2:37:31my theory. Then I have a a test where I
- 2:37:33say I engage in mimicry by apparenting
- 2:37:35customers language or changing it. Uh I
- 2:37:37compare it and then the conclusion is
- 2:37:39I'll receive higher tips which is an
- 2:37:40indicator of pro behavior. So again
- 2:37:42we're we're we're accepting the tips as
- 2:37:44a proxy indicator of procial behavior
- 2:37:47and I expect to see this outcome and if
- 2:37:49I don't oopsie falsified my theory. If I
- 2:37:51do corroboration, increase risk of risk
- 2:37:54of
- 2:37:56one more um so um
- 2:37:59the in the slides separate from the
- 2:38:01recording I will upload a um a link to a
- 2:38:03recording you can actually listen to
- 2:38:05this but um those of you who live near
- 2:38:07coyotes might have occasionally heard
- 2:38:08what's called the yip howl uh that
- 2:38:10coyote um bands engage in that often if
- 2:38:13you're not used to it can be terrifying
- 2:38:15or sometimes hilarious but they engage
- 2:38:17in this very loud yep yep yep how pow
- 2:38:18how and the question is why why do they
- 2:38:21do that. Um, and so, um, we don't have a
- 2:38:24ton of research on coyotes because
- 2:38:25there's not a lot of money in coyote
- 2:38:27research. So, that becomes an
- 2:38:28interesting area for experimentation.
- 2:38:31Um, but I want to make sense, you know,
- 2:38:33let's let's say we want to try to make
- 2:38:34sense of why do coyotes do this? Um and
- 2:38:38um but there's an interesting claim
- 2:38:40that's being made by some coyote
- 2:38:42researchers that says um
- 2:38:46that
- 2:38:48when there's a lot of these
- 2:38:51vocalizations of these group
- 2:38:53vocalizations in a given area. So
- 2:38:56there's different bands. So think about
- 2:38:57like different gangs of coyotes
- 2:38:59traveling around and you're you know
- 2:39:01this co's part of that group and this
- 2:39:02co's part of that that other group. So
- 2:39:04they're all roaming around. Um and um
- 2:39:09what what these researchers are claiming
- 2:39:11is when there is a higher rate of
- 2:39:14vocalizations of these yip how
- 2:39:16gatherings um in a given season, the
- 2:39:20following spring um the the mothers give
- 2:39:26um uh birth to to smaller litters,
- 2:39:29meaning fewer coyote puppies, which is
- 2:39:33bizarre to think about. like how is it
- 2:39:34that somehow processing the
- 2:39:36communication signal uh leads to your
- 2:39:39body um producing fewer puppies? And the
- 2:39:42you know the argument would be that um
- 2:39:45something in them has evolved to
- 2:39:47recognize that if there's more
- 2:39:49competition that means there's less food
- 2:39:52available and therefore it is a waste of
- 2:39:54resources to make more puppies that
- 2:39:55would starve or die uh or or be eaten.
- 2:39:58Um, and therefore it would be a better
- 2:40:00use of resources to have fewer puppies
- 2:40:02that will not have to compete as much
- 2:40:04for a limited food supply. Maybe it's a
- 2:40:06pretty out there claim. I would say this
- 2:40:08is sort of like, you know, in the
- 2:40:09distinction of like, you know, junk
- 2:40:11science, pseudocience, uh, fringe
- 2:40:14science. This might be sort of on the
- 2:40:15fringe science thing. Um, but we can
- 2:40:17test it. Um, so, uh, that's that's
- 2:40:20observations. So, some researchers have
- 2:40:23have noticed what they what they believe
- 2:40:25is true that um when there's a lot of
- 2:40:28vocalizations in an area from different
- 2:40:30rival coyote bands, um coyote mothers
- 2:40:34tend to produce litters. So, that leads
- 2:40:36leads to [snorts] the theory that more
- 2:40:38vocalizations from rival bands will lead
- 2:40:40to smaller litters the following spring.
- 2:40:41Okay, that's a cool theory, but theories
- 2:40:44are easy. Um proof is not so easy. So,
- 2:40:48let's now engage in deductive reasoning.
- 2:40:50So let's bring that theory over to
- 2:40:52become the premise that more
- 2:40:54vocalizations from marble bands will
- 2:40:55lead to smaller letters in the following
- 2:40:56spring. And then I set up a test. So I
- 2:40:58set up an experiment um where um what I
- 2:41:02do is I don't know let's say I I record
- 2:41:05coyotes doing this and I have some big
- 2:41:08speakers and I broadcast this on a
- 2:41:10regular basis outside my window in my in
- 2:41:13my neighborhood where we have lots of
- 2:41:14coyotes. Um, and I have some way of
- 2:41:16measuring the number of coyote puppies
- 2:41:18that are made in the next spring. Um, so
- 2:41:21I set up an experiment where yeah, I
- 2:41:22blast the recordings on a regular basis
- 2:41:24of different coyote bands. So they get a
- 2:41:26sense of like, wow, there's so much
- 2:41:27competition. And then I see I expect to
- 2:41:30see um this percent fewer puppies uh or
- 2:41:34this this percent, excuse me, smaller
- 2:41:36litter, smaller groups of puppies. um if
- 2:41:39I if I blast sorry
- 2:41:43um these recordings of kite vocizations
- 2:41:45then from the bands if I then in areas
- 2:41:47where I don't do that so I expect to see
- 2:41:49this outcome um if I don't see that
- 2:41:51outcome theory is bunk and turns out was
- 2:41:53just fringe junk science and if I do
- 2:41:55that see that outcome a corroborates my
- 2:41:58theory adds similitude let's keep on
- 2:42:00testing to see if something holds up and
- 2:42:02then it's be like what what biological
- 2:42:04psychological process is happening that
- 2:42:06could explain how that's happening
- 2:42:07because it's pretty while to think
- 2:42:08about. Um, so again, if if the findings
- 2:42:10uphold my hypothesis, then I've
- 2:42:12corroborated and added risk militude to
- 2:42:14my theory, but I haven't proved it. All
- 2:42:16I've done is add corroboration, add
- 2:42:17riskitude. Uh, and if they don't, if the
- 2:42:19findings do not uphold my hypothesis,
- 2:42:21then I falsified my theory and it's back
- 2:42:22to the drawing board where I have to
- 2:42:24revise or discard.
- 2:42:26Okay, so a quick recap. Um, theories are
- 2:42:29again are models or of explanation that
- 2:42:31we need to test. Inductive reasoning is
- 2:42:33the process where I move from individual
- 2:42:35observations to general conclusions.
- 2:42:37that's used to construct theories.
- 2:42:39Deductive reasoning is a process that's
- 2:42:40used to test theories or more precisely
- 2:42:43test hypotheses
- 2:42:45uh that are based upon those theories.
- 2:42:47Expected um specific um predictions of
- 2:42:50results where the theory is one of the
- 2:42:52premises. If the theory is true, then I
- 2:42:54expect to see X, which is the
- 2:42:55hypothesis. Falsifiability refers to how
- 2:42:58scientific theories need to be able to
- 2:42:59be falsified. If they can't be
- 2:43:01falsified, it's not a scientific theory.
- 2:43:03There's value to other kinds of theories
- 2:43:05because we can't observe everything
- 2:43:07through science. But if we're talking
- 2:43:08science, if we're trying to expand
- 2:43:10actual knowledge, we're looking for
- 2:43:12stuff that can be falsified. But I can
- 2:43:13set up an experiment, set up an
- 2:43:14observation where I can potentially
- 2:43:16disprove my theory and find an instance
- 2:43:18where like, oopsie, that didn't happen.
- 2:43:20So that tells me my theory is not quite
- 2:43:22true. Um, and verse refers to the degree
- 2:43:26of positive empirical support that
- 2:43:28indicates the likelihood of my theory.
- 2:43:30So going back to the big question we
- 2:43:32started with. What's communication
- 2:43:33science? Well, here's one explanation.
- 2:43:35Um, communication science seeks to
- 2:43:37understand the processes of interactions
- 2:43:39evident in various facetoface and
- 2:43:41mediated contexts. Face to face means
- 2:43:43I'm talking directly to you. Mediated
- 2:43:45like right now mediated through this um
- 2:43:47recording or you're watching a Tik Tok
- 2:43:49or you're you're watching Fox News or
- 2:43:52CNN or MSNBC or whatever. Uh, or you're
- 2:43:55reading something newspaper. Um, so
- 2:43:58we're trying to think about interactions
- 2:43:59either direct or through a medium um as
- 2:44:02they relate to the cognitive, social,
- 2:44:04and cultural functions of communication.
- 2:44:07Um, and this is one explanation. I'm not
- 2:44:08saying it's the only explanation, but
- 2:44:10one one school uh says it's organized in
- 2:44:12three broad topical areas. Um,
- 2:44:14communication and social relationships,
- 2:44:16that is how relationships among people
- 2:44:17are initiated and maintained in various
- 2:44:19contexts. We can think about how work
- 2:44:21relationships are built or weakened. um
- 2:44:24how intimate personal rel romantic
- 2:44:26relationships are are strengthened or
- 2:44:27weakened. How friendships um or
- 2:44:30communities uh why is that some
- 2:44:32communities are strong and some are weak
- 2:44:34weakened? Why is that right now in the
- 2:44:35United States democracy seems to be
- 2:44:37under attack and we have a a much more
- 2:44:39polarized um sense of connection than we
- 2:44:43perhaps once did and is that the result
- 2:44:45of media operations, communication
- 2:44:46operations? Um which brings us to media
- 2:44:49effects? Um so it so uh communication
- 2:44:52science also looks at the effects of
- 2:44:54media on individuals and groups and it
- 2:44:56also looks at social influence. So
- 2:44:58processes of social change. How do
- 2:44:59social movements happen? Uh how does
- 2:45:01change happen? Um how do protests uh
- 2:45:05occur? What kind of communication can
- 2:45:07result in a riot or um a protest or a
- 2:45:11peaceful demonstration? um how do
- 2:45:14leaders and how do um uh how individuals
- 2:45:18mobilize uh individuals and group
- 2:45:20decision-m that can follow persuasion,
- 2:45:23deliberation, discussion, exchange of
- 2:45:25information that can lead to social
- 2:45:27change, cultural change. Um so but again
- 2:45:30as we talked about with different
- 2:45:31definitions like this is one approach
- 2:45:33and you might see different approaches
- 2:45:34but as we're trying to make sense of
- 2:45:36what communication science really boils
- 2:45:37down to it really involves asking
- 2:45:39questions and that that to me I think is
- 2:45:41the most important part is being curious
- 2:45:43about the world being curious about
- 2:45:45communication behavior and phenomena
- 2:45:46asking questions trying to make sense of
- 2:45:48what's going on here and then going
- 2:45:50going through the process of scientific
- 2:45:52reasoning and the scientific method to
- 2:45:54see if we can test to to find out if
- 2:45:57predictions based upon on that theory uh
- 2:45:59that we generate from the questions and
- 2:46:01observations we we raise and and and
- 2:46:03make uh hold up or not. Um so uh mission
- 2:46:08science can can look at a wide range of
- 2:46:09topic and themes. Health um so for
- 2:46:11example um why do some people um engage
- 2:46:15in conspiracy theorizing about vaccines?
- 2:46:17Why why is antivaccination sentiment on
- 2:46:20the rise? Uh why is it that some people
- 2:46:22were resistant to wearing masks during
- 2:46:24the during the pandemic? Why were some
- 2:46:25people much more open to it? Um so any
- 2:46:29kind of health communication like you
- 2:46:30know if if another uh epidemic uh
- 2:46:33approaches us um how will health
- 2:46:36communication effectively get people to
- 2:46:39accept um lockdowns, accept masking,
- 2:46:42accept um vaccinations or or not um or
- 2:46:46racial um uh uh communication for for
- 2:46:50how different groups are represented and
- 2:46:52thought of. Obviously, this is a
- 2:46:54sensitive issue right now, especially
- 2:46:55when it comes to the immigration raids
- 2:46:57and how um Americans view immigrants. Um
- 2:47:01it can look at um or race and ethnicity.
- 2:47:03If you look at civ engagement again, to
- 2:47:05what degree do people feel deeply
- 2:47:06connected to their environment versus
- 2:47:07disconnected? Do they feel like
- 2:47:08democracy is effective um at ensuring
- 2:47:11representation or not? To what degree do
- 2:47:13we feel like protests can actually bring
- 2:47:15about meaningful change? To what degree
- 2:47:17do we feel like we can use uh individual
- 2:47:20and public group um communication to
- 2:47:22affect change politically, socially? Um
- 2:47:25how's public opinion adjusted through
- 2:47:27propaganda, through advertising, through
- 2:47:29marketing, through political
- 2:47:30communication? How do group dynamics
- 2:47:32change? Like how is it that on like
- 2:47:33Reddit or another social media um uh
- 2:47:37people's attitudes about a given
- 2:47:38celebrity can change? like um change you
- 2:47:42know think about any famous star like
- 2:47:43Taylor Swift or uh Blake Lively um you
- 2:47:47know or name your own. Think about how
- 2:47:48public sentiment is continuing to evolve
- 2:47:51as a result of people who support them
- 2:47:53or might be critical of them and how
- 2:47:55group group dynamic can continue to
- 2:47:57adjust uh in response to new information
- 2:47:59and new new influencers
- 2:48:02uh in the literal or or figurative
- 2:48:04sense. Literally I mean people who call
- 2:48:05themselves influencers figurative sense
- 2:48:07in the sense of like there might be some
- 2:48:08people who engage in a Reddit thread or
- 2:48:10social media thread who some something
- 2:48:12about their position or what they're
- 2:48:14saying can be influential at changing
- 2:48:16group dynamics um or the uses and
- 2:48:18effects of information technologies and
- 2:48:20communication technologies like AI. How
- 2:48:22is AI changing the way that we
- 2:48:24communicate the way that we think? It'll
- 2:48:26be a big topic of conversation as we
- 2:48:27continue in the course um uh as we think
- 2:48:30about the effects of information and
- 2:48:32communication technologies on how we
- 2:48:34organize um our information, the ways
- 2:48:37that we produce and receive it. Um so
- 2:48:40boiled down here's another explanation
- 2:48:42or another definition of communication
- 2:48:43science which is fundamentally the study
- 2:48:45of the causes and effects of the sending
- 2:48:47and receiving of signals. Why' you say
- 2:48:49that? Why did you react that way? Uh
- 2:48:52what have you seen that that caused you
- 2:48:53to think that? Why do you have that
- 2:48:54political view? Why are we seeing a
- 2:48:56decline in reading? Why are we seeing a
- 2:48:58decline in political engagement? Why are
- 2:49:00we seeing a decline in news consumption?
- 2:49:02Why are we seeing a shift more towards
- 2:49:04um consuming news um from people who are
- 2:49:08not traditionally uh journalists, but
- 2:49:11often we tend to gravitate more toward
- 2:49:13influencers that we feel like we have an
- 2:49:15individual connection to and are more
- 2:49:17trusting towards. And even though
- 2:49:18they're not news experts, even though
- 2:49:20they're not journalists, we tend to
- 2:49:22trust the news they're giving us because
- 2:49:24we already trust their them and feel
- 2:49:26like they're part of our community. And
- 2:49:28so how social media affected that
- 2:49:30change. So again, the study of the
- 2:49:32causes um of like what signals are we
- 2:49:34producing and the effects, what signals
- 2:49:36um are we receiving and how we react to
- 2:49:38them uh for the signals that we Yeah.
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