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COBIT vs ITIL® | Is ITIL® better than COBIT? | ITIL® Training | Invensis Learning — Transcript

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0:00[Music]
0:11it organizations commonly utilize
0:13frameworks for it service management
0:15itsm
0:17however companies utilizing only one of
0:19these frameworks are missing out on
0:20significant benefits
0:22in fact the majority of available itsm
0:25best practice bodies are designed to
0:27co-exist with other frameworks offering
0:29complementary features and capabilities
0:32these include cobit 2019 and iti l4
0:36itil is the most popular service
0:38management framework worldwide
0:40copit is recognized globally for
0:42enterprise governance and i t management
0:45each framework is highly effective in
0:47providing customized governance and
0:48quality service management
0:50however when combined cobit and itil
0:53have the potential to increase the value
0:55significantly not only for the customer
0:57but for the entire organization and its
0:59partners as well
1:01therefore the question remains what are
1:03the differences between cobit and itil
1:06and how should they be utilized in
1:07conjunction
1:08so in this video let us look at the
1:11differences between these two itsm
1:13concepts
1:16hello everyone
1:17this is george from invensis learning
1:20welcome to our youtube channel
1:22subscribe to our youtube channel to
1:24discover any of the modern technologies
1:27now let us take a quick look at the
1:29agenda
1:30initially we shall brush up on the two
1:32main terminologies iti al and cobit
1:36then we shall focus on the main topic
1:38that is the differences between iti al
1:40and covet
1:42then we shall see which itsm methodology
1:44is better for you
1:46so let's not waste much of our time
1:49we shall get into the topic now
1:51let us first have a look at
1:53introduction to it service management
1:56it service management refers to how
1:58technical teams design plan and
2:00implement daily it procedures for their
2:02clients and businesses
2:04as technology continues to play a
2:06central role in businesses organizations
2:08must find creative ways to incorporate
2:10it services into their daily operations
2:13itsm is all about developing a
2:15process-driven approach to it services
2:17as opposed to traditional tech-driven it
2:19management approaches
2:21as a result it focuses on the customer's
2:23needs rather than traditional i t
2:24services
2:26in other words unlike the majority of it
2:28management practices which tend to focus
2:30on internal hardware networks and
2:33systems itsm utilizes it services to
2:36bridge the gap between customer service
2:38and business objectives
2:39since its introduction in the 1980s when
2:42it was primarily used for data center
2:43management itsm has undergone
2:46significant development in the past it
2:48merely provided a structured method for
2:50managing it resources
2:52modern itsm encompasses all encompassing
2:54business and i t convergence best
2:56practices
2:58there is a good thing that you have
2:59already implemented some itsm processes
3:01in your organization however as your
3:03organization expands you will need to
3:05implement more mature processes to
3:07maximize the return on your itsm
3:09investments
3:11now we shall have a brief talk on
3:13what is cobit
3:15cobit is essentially a methodology that
3:17focuses on aligning business and i.t
3:19objectives
3:20it simply assigns responsibilities and
3:22goals to business and i.t managers to
3:24streamline their processes
3:26cobit provides all the tools necessary
3:28to construct monitor and enhance its
3:30implementation while reducing costs and
3:32establishing and preserving privacy
3:34standards
3:35simply put copit provides structure and
3:37oversight for general i.t processes
3:39within an organization
3:41cobit includes numerous resources such
3:43as frameworks process descriptions
3:45control objectives management guidelines
3:48and maturity models that can facilitate
3:50the management and governance of an i t
3:52organization
3:53the combat framework is entirely based
3:55on the guiding principles
3:57meeting stakeholder needs
3:59comprehensive protection of the
4:00enterprise
4:02organizations using a single integrated
4:04framework
4:05developing or initiating a holistic
4:07strategy differentiating governance from
4:09organization or management
4:11visit mind magics a global online
4:13training platform combat certification
4:15course if you would like to become a
4:17combat certified professional
4:19this course will assist you in attaining
4:20excellence in this field
4:22now we shall see
4:24what is itil
4:26itil is a framework for service
4:28management that provides enterprises
4:30with guidance on how to use it for
4:32business development transformation and
4:34change
4:35itil4 continues to provide organizations
4:38with the guidance they need to address
4:39new service management challenges and
4:41how to use different technology in the
4:43era of devops agile cloud and digital
4:46transformation
4:47the key components of the iti l4
4:50framework represent a significant
4:51evolution from previous versions of itil
4:54the itil service quality mode
4:57the model of four dimensions
4:59now after understanding both the
5:01concepts we shall see the
5:04difference between cobit and itil
5:06itil applies governance to provide value
5:09to all stakeholders whereas cobit
5:11attempts to govern all organizational
5:12processes
5:14similar aspects of the iti lv3 service
5:16life cycle are apparent when examining
5:18each framework
5:19however we must recognize that the
5:21expected outcomes are distinct as stated
5:24previously combat seeks end-to-end
5:26governance while itilv4 seeks to create
5:29business value
5:30they can however co-exist
5:33these frameworks may be combined by an
5:35organization to govern the environment
5:38users and stakeholders may be confused
5:40so only highly mature organizations with
5:42mature processes practices should
5:44consider the possibility
5:46due to the fact that each framework has
5:48its own list of processes albeit with
5:50significant overlap an organization may
5:52use the best of breed to achieve the
5:54best results
5:55cobbat is significantly more robust in
5:57areas such as supplier management
5:59continuity and security among others
6:02itil4 and itilv3
6:05are also superior in areas that itil4
6:08refers to as general management
6:09practices such as strategy management
6:12architecture management service
6:13financial management workforce and
6:15talent management continual improvement
6:18organizational change management and
6:20relationship management both frameworks
6:22are robust in conventional control areas
6:24change management configuration
6:26management and asset management copit is
6:29more important in areas where itil4
6:31lacks control whereas itil4 is more
6:34robust in areas requiring collaboration
6:36with stakeholders particularly the
6:38business
6:39neither iti l4 nor cobit should be
6:41mandated for a specific organization
6:44instead documented requirements with
6:46clearly defined objectives and outcomes
6:48should be mapped to the application
6:49framework
6:50for all those interested in implementing
6:52itsm information technology service
6:54management the most important question
6:56is which framework should be used
6:58cobit and itil are undeniably two of the
7:01best itsm tools available
7:03however we can simply state that cobit's
7:05coverage is broader than itils
7:08by definition
7:10izaka's covet is a framework for
7:11developing monitoring implementing and
7:14improving information technology
7:16governance and management cobit stands
7:18for control objectives for information
7:20and related technology information
7:22systems audit and control association
7:24cobit's primary objective is to provide
7:26a common language for executives to
7:28communicate rules objectives
7:30requirements goals and outcomes
7:33itil which stands for information
7:35technology infrastructure library is a
7:37framework consisting of a collection of
7:39best practices planning and selection
7:41that focuses on enhancing it services in
7:44accordance with business requirements
7:46itil is also defined as a set of
7:48procedures for enhancing and enhancing
7:50the it service lifecycle
7:522011 marks the release of the latest
7:54version of itil which includes best
7:56practices for it services
7:58scope
8:00cobit and itil almost cover the same
8:02area of work and i.t professionals have
8:04utilized them for years in itsm
8:07coppit and itil can provide enterprises
8:09with governance and management guidance
8:12however it would not be incorrect to
8:13assert that cobat's scope is much
8:15broader than that of an itsm system
8:18approach
8:19the combat approach to itsm is a
8:21top-down approach that differentiates
8:23between the management and governance of
8:25it services from a business perspective
8:27cobit more closely resembles the
8:29application of strategy to governance
8:31and management
8:32it is only concerned with governance
8:34itil's approach to itsm is more likely a
8:37bottom-up approach from an it business
8:39model perspective
8:40itil focuses primarily on tactics and
8:43itsm focuses primarily on the management
8:46of it services
8:48goals and objectives
8:50the goals of cobit is too
8:52manage the i.t department for the
8:53company's benefit and steer it in the
8:55right direction
8:56align i.t goals with business objectives
9:00bring it benefits to the organization
9:03manage i.t efficiency risks and
9:05resources
9:06on the other hand itil's goals is too
9:10ensure the organization's it services
9:12are organized and running smoothly
9:14create possibilities for continuous
9:16operational excellence
9:18reduce the organization's i.t expenses
9:20without sacrificing efficiency
9:23enhanced decision making within the
9:25organization
9:26general problems
9:28cobit effectively addresses the general
9:30problems for instance if a system
9:32frequently fails audits cobit provides a
9:34set of benchmarks for audits that
9:35evaluate the i t system by using them
9:38frequently for internal audits and
9:39becoming partners for the external audit
9:41of i t systems
9:42itil effectively addresses general
9:45issues for instance if i t teams are
9:47constantly overworked itil provides
9:50service transition and operation for it
9:52departments in detail according to
9:53various it services drastically reducing
9:56downtime costs
9:58core components
9:59control objectives maturity models
10:02management guidelines process
10:04descriptions and a framework are
10:05fundamental covet components
10:07itil's fundamental elements include
10:09service strategy service design service
10:12transition service operation and
10:14continuous service improvement also
10:16known as the five itil principles
10:20certification
10:21the certification aids individuals as a
10:23knowledge base in service management and
10:26ultimately the organization and its
10:27management of it services
10:29the certification assists individuals in
10:31advancing their careers by enabling them
10:33to perform i.t governance roles and
10:35ultimately by enhancing customer
10:37satisfaction within the organization
10:40eight are having a clear idea on the
10:42differences we shall answer the question
10:45can cobbat and itil coexist
10:48covet provides the what whereas itil
10:51demonstrates the how however their most
10:53recent iterations continue to complement
10:55one another
10:57both concepts focus on how to convert
10:59stakeholder desires into value and are
11:00custom-made for the organization
11:03this customization enables businesses to
11:05utilize the most advantageous parts when
11:07and how they need them
11:08let's look at some examples
11:10itil4 places a greater emphasis on
11:13governance than previous versions
11:15devoting an entire svs ring to it
11:17this enables businesses to comprehend
11:19better how and where cobit fits into
11:21their strategy
11:22itil4 also provides detailed guidance on
11:25how to implement several combat
11:26processes change management is one
11:28example itil defines a structure and a
11:31process for executing this practice
11:33correctly
11:34this structure can also help itil using
11:37organizations continue to derive real
11:39value from their i.t capabilities while
11:40simultaneously avoiding risks
11:43overall you can employ
11:45combat 2019 will create management
11:47objectives and governance directly based
11:49on the needs of stakeholders
11:51itil4 will guide these specific needs
11:54through its service value system
11:55transforming inputs into valuable
11:57outputs for customers and the business
12:00combat 2019 employs gold cascading a
12:02visual waterfall that cascades from
12:04stakeholder need to enterprise goals to
12:06assist organizations in meeting their
12:07stakeholders needs
12:09this mechanism improves itil efficacy
12:12and supports service management by
12:14prioritizing itsm improvement
12:16opportunities
12:18identifying essential i.t service
12:19management itsm activities
12:23improvement proposals by tying them to
12:25specific organizational goals
12:28so let us now find out
12:31where do iti l and covet intersect
12:34cobit and itil share a nearly identical
12:37scope of application making it difficult
12:39to choose between them
12:40furthermore numerous processes
12:42correspond between the two platforms
12:44such as the bay 0-6 managing changes
12:46process and cobit in the itil change
12:48management process in addition itil does
12:52not contain a specific risk management
12:53process whereas cobat includes the risk
12:56management process
12:57thus it is evident that there is some
12:59overlap between these platforms and you
13:01must keep in mind that if covet
13:02functions as an antibiotic then itil
13:05will function as an antipiretic
13:07both of these concepts play a
13:09significant role in it service
13:10management and have complementary but
13:12distinct objectives
13:14developers are continually attempting to
13:15enhance itil's approach to development
13:18in simpler terms we can say there is no
13:20alternative to itil whereas there are
13:23multiple alternatives to cobit for
13:25example cobit is typically used for
13:27auditing functions in enterprise i t
13:29whereas itil is utilized for process
13:32improvement therefore as the it
13:34management department of an enterprise
13:36we recommend combining both of these
13:38platforms rather than selecting only one
13:41now finally we shall see
13:43itil versus cabot or iti alan
13:46cobit evidently these two work closely
13:50together and generally have the same
13:51goal making it stable and efficient
13:54however this does not imply that this is
13:56the only way they look good itil and
13:58cobit function quite well independently
14:01you may find it odd to employ a tactic
14:03itil without a strategy cop it however
14:07it should not be forgotten that itil
14:09also provides strategic fundamentals for
14:11it services organizations which are
14:13sufficient for the early stages
14:15moreover based on the differences in
14:17their approaches definitions and most
14:20importantly objectives cobit appears to
14:22be more suited for large i.t mature
14:25businesses
14:26it requires a large number of it
14:28processes and an extensive it
14:29infrastructure to govern while itil can
14:32be a good starting point for achieving
14:34such scope in general and a high level
14:36of i.t maturity in particular it is
14:38insufficient
14:39if you're deciding between cobat versus
14:41itil or iti alan cobit the decision is
14:44straightforward the first phase of your
14:46itsm implementation project should
14:48likely involve itil
14:50and once you have mastered its
14:51intricacies you can begin to think more
14:53globally using cobit
14:56now let us conclude the session by
14:58knowing
14:59which itsm framework is right for you
15:02when comparing cobit and itil neither
15:05replaces the other
15:07numerous businesses use both
15:09cabinet aligns i.t goals with business
15:11objectives and ensures maximum value and
15:13minimum risk from i.t resources
15:16itil is used to design develop and
15:19improve an it service that is efficient
15:22effective and supportive of business
15:23initiatives and needs
15:25therefore should your company use both
15:28that depends
15:30itil and kobach can be useful for very
15:32large or highly regulated organizations
15:34that require a strong focus on
15:36governance
15:37this belt and braces approach to itsm
15:39ensures that it resources are allocated
15:41consistently and in accordance with the
15:43organization's objectives
15:45however the cobat vs itil debate is
15:48clearer for the majority of
15:49organizations particularly small and
15:51medium-sized businesses
15:53itil4 already emphasizes governance
15:56therefore cobit is an unnecessary
15:58complication
16:02cobit is a framework utilized by large
16:05established i.t organizations
16:07it requires a large number of i.t
16:09processes and an extensive i.t
16:11infrastructure to govern
16:12itil on the other hand can be a good
16:15choice if you are just beginning to
16:17build an organization
16:18therefore if you are undecided between
16:20cobat vs itil or cobit and itil choose
16:24itil in the early stages of your itsm
16:27implementation however after acquiring
16:30the necessary skills and experience you
16:32can switch to the enhanced version of
16:33itsm namely covet after reading this
16:36article it is up to you to decide how to
16:38utilize these magnificent platforms
16:40which contain all the pertinent
16:42information and key points regarding
16:43cobit and itil
16:45cobit and itil are both accountable for
16:48ensuring that the company's it resources
16:50enable and enhance all business
16:51operations
16:53both frameworks have a common objective
16:54and complement one another in helping
16:56organizations achieve this objective
16:58to ensure that businesses implement all
17:00processes and strategies effectively
17:02they must provide employees with
17:04extensive training in the frameworks and
17:05procedures
17:06implementation and integration are most
17:08likely to be successful when conducted
17:10by individuals with knowledge and
17:11expertise on the subject
17:13these are some of the most popular itsm
17:16and its certification courses available
17:18to professionals
17:19itil4 foundation certification training
17:23itil4 managing professional transition
17:26certification training
17:28siam foundation certification training
17:315 foundation certification training
17:34combat 5 implementation certification
17:36training
17:38covet 5 assessor certification training
17:41you also own certain advantages like
17:43interactive instructor-led itil4
17:46foundation certification training
17:48highly qualified certified and
17:51accredited trainers
17:53itil4 foundation course accredited by
17:55axilos
17:57study guide created by subject matter
17:58experts interaction with co-participants
18:01from diverse backgrounds
18:0397 past success rate
18:06case studies which are industry driven
18:09mock tests provided
18:11participate in retrospective sessions
18:14additional itil4 foundation training
18:16session complementary within next two
18:18months
18:19check out the description to know more
18:21about it
18:22so ify you have any queries do drop it
18:25in the comment section below happy
18:26learning thank you

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