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"Coat Check's That Way, Sweetheart," A Captain Smirked At The Naval Gala—Then The Room Stood For Me — Transcript

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  1. 0:00I'm V Dunore, 44, and I have spent 22
  2. 0:03years in the Navy building and repairing
  3. 0:05the things nobody looks at. The pier,
  4. 0:08the water plant, the power, the roof
  5. 0:10over the room you are standing in. It is
  6. 0:13a trade whose entire measure of success
  7. 0:15is that you cannot tell anybody was ever
  8. 0:17there. And I made my peace with that a
  9. 0:20long time ago, or I thought I had. But
  10. 0:23when a captain in the foyer of a naval
  11. 0:25gala held out her coat without looking
  12. 0:27up and told me the coat check was that
  13. 0:29way, I found out that 22 years of not
  14. 0:32expecting to be seen had cost me
  15. 0:34something I had not been counting. Have
  16. 0:37you ever been sized up in a second and a
  17. 0:39half by somebody who never bothered to
  18. 0:40look at your face? If so, tell me your
  19. 0:43story in the comments. You're not alone.
  20. 0:46Before I get into what happened, let me
  21. 0:48know where you're tuning in from. And if
  22. 0:50you've ever had to stand up for yourself
  23. 0:52after being wronged, hit that like
  24. 0:54button and subscribe.
  25. 0:56There is a slab on the east side of the
  26. 0:58station that went in at 620 on a Tuesday
  27. 1:01morning in July, and I was standing on
  28. 1:03the edge of it in boots with a notebook
  29. 1:05in my hand, and I was happier than I
  30. 1:07have been in about 2 years. I will come
  31. 1:09back to the slab. It is the end of this
  32. 1:11and it is also in a way that will make
  33. 1:13sense later the entire point of it.
  34. 1:16The trade first because almost nobody
  35. 1:18knows what it is. I am a CB. That is the
  36. 1:22word people have heard if they have
  37. 1:24heard anything. And what it actually
  38. 1:26means is the naval construction force.
  39. 1:28And what I am specifically is an officer
  40. 1:30of the Civil Engineer Corps which is a
  41. 1:33staff of about 1200 people that most of
  42. 1:35the Navy could not describe if you asked
  43. 1:37them at gunpoint. We build things. We
  44. 1:40repair things. We put in the runway, the
  45. 1:42pier, the water plant, the power, the
  46. 1:45roof, the road, and the building the
  47. 1:47change of command is held in. We also,
  48. 1:50when it is required, do it in places
  49. 1:52where people are shooting, which is the
  50. 1:54part of the history that gets
  51. 1:57about 4% of what the force actually
  52. 1:59does. The rest of it is a water mane on
  53. 2:03a Tuesday. And the whole trade comes
  54. 2:05down to one sentence which I have said
  55. 2:07to every junior officer I have ever had
  56. 2:10and which is the truest thing I know
  57. 2:11about my own profession. Yeah, if we do
  58. 2:13it right, nobody can tell we were there.
  59. 2:16That is not a complaint. I want to be
  60. 2:18extremely clear about that at the start
  61. 2:21because everything that follows can be
  62. 2:22read as a complaint if you are looking
  63. 2:24for one and it is not. It is a
  64. 2:27description of the physics of the job. A
  65. 2:29building that works is a building nobody
  66. 2:31thinks about. Water that comes out of a
  67. 2:34tap is water that has never once been
  68. 2:36discussed.
  69. 2:38The only time anybody in the Navy thinks
  70. 2:40about my community is when something has
  71. 2:42failed. And the reason it failed is
  72. 2:44almost never us.
  73. 2:46I was commissioned in 2004, 22 years
  74. 2:49old, an engineering degree in a course
  75. 2:51in Rhode Island that taught me contract
  76. 2:53law and construction management and how
  77. 2:55to stand in front of people who knew
  78. 2:57more than I did. Then a battalion.
  79. 3:00Here's the thing about a construction
  80. 3:01battalion that nobody outside
  81. 3:03understands. There are roughly 600
  82. 3:05people in one and about 580 of them know
  83. 3:08how to build something and about 12 of
  84. 3:11them are officers and the officers are
  85. 3:13the ones who do not.
  86. 3:15You arrive as an enen. You are 24. You
  87. 3:19are in charge of a company of men and
  88. 3:21women who have been running excavators
  89. 3:23and pulling wire and welding since
  90. 3:25before you finish school. And the entire
  91. 3:27question of your career is decided in
  92. 3:29the first four months. And it is decided
  93. 3:33by whether you shut up. Some of them do
  94. 3:35not. I have watched three officers over
  95. 3:3922 years arrive and start correcting
  96. 3:41people. And all three of them were
  97. 3:43technically right about something in the
  98. 3:44first fortnight. And all three of them
  99. 3:46were finished in that community by the
  100. 3:48end of the year. Nobody sabotaged them.
  101. 3:51The battalion simply routed around them
  102. 3:53the way water routes around a rock. and
  103. 3:55they spent 2 years signing things that
  104. 3:56had already been decided. I was lucky. I
  105. 4:00got a first class petty officer called
  106. 4:02Lyall Ferrer in 2008. He was 31 then. He
  107. 4:06is 49 now and he has been my command
  108. 4:08master chief twice, which is a thing
  109. 4:11that almost never happens. And if I tell
  110. 4:13this story properly, he is in about a
  111. 4:15third of it. The first week I signed a
  112. 4:18work package he had put in front of me.
  113. 4:20I read the cover, I signed it, and I
  114. 4:22handed it back. and I was proud of how
  115. 4:24fast I had done it. He did not take it.
  116. 4:26He said, "Ma'am, you can sign it or you
  117. 4:29can understand it. I would rather you
  118. 4:31understood it." Then he stood there for
  119. 4:34a very long time with the folder in my
  120. 4:37hand and the two of us in a plywood
  121. 4:38office with a window unit going and I
  122. 4:40understood that I was going to read the
  123. 4:42whole thing. It took me 2 hours. There
  124. 4:44were four things wrong in it, all of
  125. 4:46them mine. And he knew about all four
  126. 4:48before he handed it over. That is the
  127. 4:50entire education. Everything I know, I
  128. 4:53was taught by somebody who could have
  129. 4:54done my job and could not have my job.
  130. 4:56And my community is completely honest
  131. 4:58about that in a way I have not found
  132. 4:59anywhere else in the service. There is
  133. 5:02no pretending in a construction
  134. 5:03battalion. The work is either standing
  135. 5:05up or it is not. You cannot brief your
  136. 5:08way past a wall that is out of plum and
  137. 5:11everybody on the site can see it. And
  138. 5:12that has a leveling effect on rank that
  139. 5:15I have never encountered anywhere else
  140. 5:17in 22 years.
  141. 5:19My father was a CB EMTT Dunore 74 now
  142. 5:23and he did 22 years and got out as a
  143. 5:25senior chief and has said approximately
  144. 5:27two sentences about it in my entire
  145. 5:29life. The first one he said when I was
  146. 5:31nine and asked him what he did in the
  147. 5:33war. He said it is not a war story. We
  148. 5:36poured a runway. That is it. That is the
  149. 5:39whole answer. I asked follow-up
  150. 5:42questions the way children do and he
  151. 5:44answered them all with facts about
  152. 5:45concrete and I went away disappointed.
  153. 5:48And it took me about 20 years to
  154. 5:50understand that he had told me the truth
  155. 5:52and that the truth was the runway.
  156. 5:55I have thought a great deal about why I
  157. 5:58went into this and I have landed
  158. 6:00somewhere unflattering
  159. 6:02which is that I did not choose it out of
  160. 6:04any calling. I chose it because it was
  161. 6:06the thing in my house that was never
  162. 6:08talked about and I have a temperament
  163. 6:10that walks toward those.
  164. 6:1222 years later, I am a commander with a
  165. 6:15battalion command behind me. And I am
  166. 6:17extremely good at this. And I have never
  167. 6:19in my career been asked about it by
  168. 6:21anybody outside my own community. Not
  169. 6:23once. Not at a party, not at a joint
  170. 6:26staff, not by a warfare officer at a
  171. 6:29table. I want to be accurate that this
  172. 6:32did not bother me. That is the part that
  173. 6:34becomes important later. And I did not
  174. 6:36see it coming at all. It did not bother
  175. 6:39me because I did not expect it. I had no
  176. 6:42standing expectation of being seen in
  177. 6:44the same way I have no standing
  178. 6:46expectation of the weather being any
  179. 6:47particular thing. And I had thought for
  180. 6:5020 years that this made me healthy. It
  181. 6:52did not make me healthy. It made me
  182. 6:54convenient. But that is a conclusion
  183. 6:56from July. And in the ordinary course of
  184. 6:59things, this account starts in August of
  185. 7:012023 at 4 in the morning with a category
  186. 7:044 crossing a naval station.
  187. 7:07The storm crossed on a Thursday night in
  188. 7:10August of 2023.
  189. 7:12By first light on the Friday, the
  190. 7:14station had lost about 90% of its roofs.
  191. 7:16The fuel pier was unusable. The water
  192. 7:18treatment plant was under 4 ft of water
  193. 7:20and the power plant was running on
  194. 7:22emergency generation with two of four
  195. 7:24units down. 4,000 people lived and
  196. 7:27worked there. I had the battalion. I had
  197. 7:30taken command 13 months earlier. And I
  198. 7:32want to be honest that I had spent most
  199. 7:34of those 13 months on training pipelines
  200. 7:36and readiness reporting which is what a
  201. 7:38battalion commander does in peace time
  202. 7:40and which is not what anybody imagines.
  203. 7:43Here is what the first 72 hours actually
  204. 7:46consist of. And it is not what people
  205. 7:48picture. It is not rescue. Nobody needed
  206. 7:51rescuing. It is assessment. The rescue
  207. 7:54happens before the storm and it is
  208. 7:56called evacuation. And it is somebody
  209. 7:59else's job. By the time my community is
  210. 8:02standing on a station, the dangerous
  211. 8:04part is over. And what is left is a very
  212. 8:06large arithmetic problem with a clock on
  213. 8:08it.
  214. 8:10You walk the station with a clipboard
  215. 8:12that is the entire first day. Every
  216. 8:14structure, every line, every run of
  217. 8:17buried pipe you cannot see. And you
  218. 8:19write down what you find. And the number
  219. 8:21you are producing is not a repair
  220. 8:23estimate. It is a triage order because
  221. 8:26you cannot do it all at once. There is a
  222. 8:29finite amount of labor and a finite
  223. 8:31amount of material and both of them are
  224. 8:32already committed to something else. And
  225. 8:35every hour you spend on the wrong thing
  226. 8:37is an hour off the right thing.
  227. 8:40Everybody wanted the galley. I
  228. 8:42understand why. It is a visible
  229. 8:44building. It feeds people. And there is
  230. 8:46a very human logic that says fix the
  231. 8:48place people eat. We did the water. You
  232. 8:51cannot feed 4,000 people you cannot give
  233. 8:54a shower to. You cannot run a medical
  234. 8:57clinic without water or a laundry or a
  235. 8:59fire suppression system. And if the
  236. 9:01water plant stays down for 11 days, then
  237. 9:03in about eight of them, you have a
  238. 9:05public health problem that cost you more
  239. 9:06than the storm did.
  240. 9:09I had that argument four times in the
  241. 9:11first week, twice with people senior to
  242. 9:13me. I won all four and I won them by
  243. 9:16being right and by having the numbers.
  244. 9:17And I want to record that not one of
  245. 9:19those four people has ever mentioned it
  246. 9:21again. That is not a grievance either.
  247. 9:24Being right in a room is a transaction
  248. 9:26that clears immediately and leaves no
  249. 9:28balance. You win, the decision changes,
  250. 9:31everybody moves on, and nobody carries
  251. 9:34the memory of it except the person who
  252. 9:36had to have the argument.
  253. 9:38The pier took 91 days. The power plant
  254. 9:42came back to full in 7 weeks in stages,
  255. 9:45and the stages mattered because a
  256. 9:47hospital and a magazine and a data
  257. 9:49center do not tolerate the same
  258. 9:51interruptions, and you sequence for the
  259. 9:53least tolerant.
  260. 9:55The water plant was up in 9 days. That
  261. 9:57is fast. That is genuinely fast and
  262. 10:00about six people on that station know
  263. 10:01it.
  264. 10:03Then the roofs which is the long
  265. 10:05unglamorous middle. 21 structures. You
  266. 10:09do temporary membrane first across
  267. 10:11everything because the second storm is
  268. 10:13always coming. And then you go back and
  269. 10:16do permanent. And the going back and
  270. 10:18doing permanent is 9 months of the most
  271. 10:20boring work in the world. And it is
  272. 10:22where a reconstruction is actually won
  273. 10:24or lost.
  274. 10:26The temporary work is the part people
  275. 10:28photograph.
  276. 10:30Blue material stretched across a roof
  277. 10:32line is a good photograph and it means
  278. 10:34the emergency is being handled. The
  279. 10:36permanent work is nobody's photograph.
  280. 10:38It is a crew on a roof in June with a
  281. 10:41heat index of 104 doing something that
  282. 10:44will look exactly like a roof. The
  283. 10:46community center was the 9th month. By
  284. 10:49the 9th month, the emergency is long
  285. 10:50over and the interest is gone. Nobody
  286. 10:53visits a reconstruction in the 9th
  287. 10:55month. There are no photographs and no
  288. 10:57distinguished visitors, and the work is
  289. 10:58exactly as hard as it was in the second
  290. 11:00week. And morale in a battalion is
  291. 11:02decided entirely by what happens in
  292. 11:04months 7 through 11. I have the dates. I
  293. 11:07have the crew list. It was a company of
  294. 11:0919 under a chief builder, and they took
  295. 11:11the roof, the structural repairs on the
  296. 11:13south wall, the electrical, and the
  297. 11:15interior, and it came in 11 days under.
  298. 11:18Two of them fell out sick doing it. Heat
  299. 11:20in June on a roof. Both of them fine
  300. 11:23within a day and both of their names are
  301. 11:25on a form I signed. I have never told
  302. 11:27anybody any of that. Not before May of
  303. 11:30this year, 11 months start to finish,
  304. 11:33August to July. And then in July of
  305. 11:352024, I stood on a platform in a hanger
  306. 11:38and read a set of orders out loud and
  307. 11:40handed the battalion to somebody else.
  308. 11:42And that was that. I stayed on the
  309. 11:44station. I went to a regimental staff
  310. 11:46job, which is a good job and which is
  311. 11:47mostly program management. And I have
  312. 11:49been doing it for 2 years. And here's
  313. 11:52the thing about reconstruction that I
  314. 11:53have never seen written down anywhere.
  315. 11:55There is no moment. There is no ribbon.
  316. 11:58There is no day when the station is
  317. 11:59declared fixed because it does not work
  318. 12:01like that. What happens is that a
  319. 12:03building comes back online and people
  320. 12:05move into it and then another one and
  321. 12:07then another one. And about 14 months
  322. 12:09in, you notice that nobody is talking
  323. 12:11about the storm anymore.
  324. 12:13By 2026, the hurricane had become a
  325. 12:16date. People used it to fix other things
  326. 12:18in time. Before the storm, after the
  327. 12:21storm, my daughter was born the year of
  328. 12:23the storm. Nobody on that station in May
  329. 12:26of 2026 could have told you the name of
  330. 12:29the unit that put it back together, and
  331. 12:31I do not say that bitterly. I say it
  332. 12:33because it is a fact about how the trade
  333. 12:35works, and because I had made my peace
  334. 12:37with it in about 2009.
  335. 12:40In April, the wardrobe asked me to be
  336. 12:42the guest of honor at their annual
  337. 12:43dinner. The president of the mess called
  338. 12:45me himself. He was pleasant about it. He
  339. 12:48said something about it being time
  340. 12:49somebody talked about the engineering
  341. 12:50side which was well meant and which I
  342. 12:53have turned over a few times since. I
  343. 12:55said yes. Then I spent 6 weeks
  344. 12:57regretting it. I wrote the speech four
  345. 12:59times. The first draft was policy. The
  346. 13:02second draft was funny and I hated it by
  347. 13:04the second page. The third draft was
  348. 13:07about my father which was self-indulgent
  349. 13:09and the fourth draft was so careful that
  350. 13:11it did not say anything at all. The
  351. 13:13problem is structural and I could not
  352. 13:15solve it. A woman whose entire
  353. 13:16professional value is that you cannot
  354. 13:18tell she was there does not have a
  355. 13:20speech in her. The whole competence is
  356. 13:22the absence.
  357. 13:24By the Friday, I had a fourth draft in
  358. 13:26my inside pocket that I did not believe
  359. 13:28in, a duty day I could not get out of,
  360. 13:30and a dinner at 1900 that I had been
  361. 13:32trying to find a way out of for a month
  362. 13:34and a half.
  363. 13:36Friday the 22nd of May 2026.
  364. 13:40At 1650, a transformer failed at the
  365. 13:43fuel pier. I want to be precise about
  366. 13:46this because the single most common
  367. 13:48thing wrong with a story like mine is
  368. 13:50that the setup is too convenient and
  369. 13:52this one is not convenient at all. It is
  370. 13:54just Friday. It was a padmounted unit
  371. 13:57about 9 years old and it went with a
  372. 13:59noise. The pier went to backup and the
  373. 14:01backup came up correctly which is the
  374. 14:03entire reason nothing worse happened.
  375. 14:04And then there were about 90 minutes of
  376. 14:06work involving a utilities crew, a duty
  377. 14:09electrician, an isolation, and a very
  378. 14:11careful conversation about what could
  379. 14:13and could not be energized before
  380. 14:15Monday. I was the regimental duty
  381. 14:17officer for engineering that week. That
  382. 14:20is not glamorous. It means that when
  383. 14:21something like that happens at 10:00 to
  384. 14:235 on a Friday, the telephone rings at
  385. 14:25me. So I was on the pier from 1710 to
  386. 14:281840. There is no version of that night
  387. 14:30where I skip it. The engineering duty
  388. 14:33officer does not send somebody else to a
  389. 14:34failed transformer at a fuel pier. And
  390. 14:36if you are looking for the place where
  391. 14:38the whole evening could have been
  392. 14:39avoided, it is not there. It was
  393. 14:42raining. Not dramatically. It was
  394. 14:44raining the way it rains on that coast
  395. 14:46in May, which is steadily and without
  396. 14:48any apparent intention of stopping. And
  397. 14:50I was in service dress blue because I
  398. 14:51had come from an office and I was going
  399. 14:53to a dinner and there had been no window
  400. 14:55in the day to be anywhere else. By 1840,
  401. 14:57I was wet through the shoulders and down
  402. 14:59the back. My shoes were finished and I
  403. 15:01had 40 minutes to get across the station
  404. 15:03which I did not have. I got there at
  405. 15:061910. The community center, the building
  406. 15:08my battalion put a roof on in the 9th
  407. 15:10month. 411 people were expected. The
  408. 15:14foyer was full. There was a coat check
  409. 15:16to the left of the main doors with a
  410. 15:17queue at it and two civilians running
  411. 15:19it. And there was the noise a room makes
  412. 15:22when 400 people are finding their seats
  413. 15:24and have all had a drink. I came through
  414. 15:26the doors in a bridge coat. I want to
  415. 15:29walk through the uniform properly
  416. 15:31because the entire dispute afterwards
  417. 15:33was about it and almost nobody outside
  418. 15:35the service will follow the argument
  419. 15:37otherwise.
  420. 15:39A bridge coat is the long navy overcoat.
  421. 15:42It is double breasted and it comes below
  422. 15:44the knee and this is the part that
  423. 15:46matters. The rank goes on the sleeve and
  424. 15:49mine was under a soaked coat with the
  425. 15:51cuffs turned because I had been working.
  426. 15:53There is no rank on the front of a
  427. 15:54bridge coat. There is nothing on the
  428. 15:56front of a bridge coat at all. That is
  429. 15:58not an oversight in the design. It is a
  430. 16:01coat, and every officer in the Navy has
  431. 16:03stood in a foyer in one at some point
  432. 16:05and been nobody for as long as it took
  433. 16:07to get it off. Underneath it, I was in
  434. 16:10service dress blue with three gold
  435. 16:12stripes on each arm and a rack of
  436. 16:14ribbons and a CB combat warfare
  437. 16:16specialist insignia and every single
  438. 16:19thing that says who I am.
  439. 16:22None of it was visible.
  440. 16:24I want to be exact about that because
  441. 16:26the version that went around afterwards
  442. 16:28is that I was out of uniform and I was
  443. 16:31not out of uniform. I was correctly and
  444. 16:33completely in uniform wearing an
  445. 16:35authorized overcoat wet. I stopped about
  446. 16:384t inside the doors to get my bearings.
  447. 16:41There was a group of officers to my
  448. 16:43right, four of them standing with drinks
  449. 16:45in the way people stand when they have
  450. 16:46arrived early and are enjoying it. One
  451. 16:49of them was Captain Coral Whitlock.
  452. 16:52I did not know that then. I knew that
  453. 16:54then in the sense that I have been on
  454. 16:56that station for 4 years and I had seen
  455. 16:58her face and I did not know her name
  456. 17:00until Monday. 51 years old, surface
  457. 17:03warfare, a full grade above me in dinner
  458. 17:06dress with miniature medals and a
  459. 17:08career's worth of them. She turned
  460. 17:10slightly, took her own coat off her arm,
  461. 17:12and held it out toward me without
  462. 17:13looking at my face. She said, "Coat
  463. 17:17checks that way, sweetheart." I said,
  464. 17:19"I'm a guest, ma'am." She still did not
  465. 17:22look up. She was half turned back toward
  466. 17:25her group and the coat was still out.
  467. 17:27She said, "Then you're in the wrong
  468. 17:29building." Her table laughed. Not all
  469. 17:33four of them. Two of them laughed and
  470. 17:35one of them made a noise and one of them
  471. 17:36did not. And I have thought about that
  472. 17:38one a great deal since. The one who did
  473. 17:41not was Lieutenant Commander Grant
  474. 17:42Pellerin. And he leaned in slightly and
  475. 17:44started to say something. And he got out
  476. 17:46one syllable of my name. And she talked
  477. 17:48straight over him about a car park. And
  478. 17:50eight feet away at the edge of the
  479. 17:52foyer, my own command master chief was
  480. 17:54standing in his dinner dress with a
  481. 17:56glass in his hand. Ly Farera had done 31
  482. 18:00years by that May and had seen
  483. 18:01everything a person can see in a foyer.
  484. 18:04He said at completely normal volume
  485. 18:06inside about 4 seconds, "Ma'am, I would
  486. 18:09put that arm down." Not loudly, not a
  487. 18:11scene, a sentence in the ordinary voice
  488. 18:14of a senior chief in a room addressed to
  489. 18:16a captain he had never met in front of
  490. 18:18about 11 people.
  491. 18:20That is what actually happens. I want
  492. 18:22that in this account because I have
  493. 18:23heard versions of nights like this where
  494. 18:25a whole room freezes for 2 minutes and
  495. 18:27waits for a reveal and rooms do not do
  496. 18:29that.
  497. 18:31Rooms have somebody in them who says
  498. 18:33something in 4 seconds and it does not
  499. 18:35fix anything and it matters enormously.
  500. 18:38Whitlock looked at him. Then she looked
  501. 18:40at me properly for the first time
  502. 18:44and she did not put the arm down. I have
  503. 18:46gone over that a great deal, and I have
  504. 18:47concluded that it was not defiance. It
  505. 18:50was that she had committed to a reading
  506. 18:51of the room about 6 seconds earlier, and
  507. 18:54had not yet been given a reason to
  508. 18:56abandon it. In a woman like that does
  509. 18:58not abandon a position on the word of a
  510. 19:00chief. So there we were, a captain with
  511. 19:02her arm out and a coat hanging off it, a
  512. 19:05command master chief who had set his
  513. 19:07peace, and me in a wet bridge coat, 4
  514. 19:10feet inside the doors, deciding to say
  515. 19:13absolutely nothing at all.
  516. 19:16I have been asked since why I did not
  517. 19:18simply say my rank. It is one sentence.
  518. 19:20It takes two seconds and it would have
  519. 19:22ended the whole thing in the foyer with
  520. 19:24nobody outside those 11 people ever
  521. 19:26knowing it happened. The honest answer
  522. 19:28is that it did not occur to me. Not as a
  523. 19:30decision I considered and rejected. It
  524. 19:33was not in the set of things available
  525. 19:34to me standing there. And it took me
  526. 19:36until about the middle of June to work
  527. 19:38out that this was itself the problem and
  528. 19:40not a virtue.
  529. 19:42At 1913, the mess was called to order. A
  530. 19:45formal dinner in the Navy runs on a
  531. 19:46script that is about 200 years old and
  532. 19:48that almost nobody reads until the week
  533. 19:50they are told to run it. There is a
  534. 19:52president of the mess and there is Mr.
  535. 19:54Vice who is traditionally the most
  536. 19:56junior officer present and Mr. Vice does
  537. 19:58the announcing.
  538. 20:00Mr. advice is a real appointment with
  539. 20:01real duties and the tradition is that
  540. 20:03the job is deliberately given to
  541. 20:05somebody who has no authority whatsoever
  542. 20:07which is one of the better ideas the
  543. 20:08service has ever had and which becomes
  544. 20:10important later in this account.
  545. 20:13That night Mr. Vice was Lieutenant
  546. 20:15Junior Grade Nico Baptiste 27 years old
  547. 20:194 months into his first ship and audibly
  548. 20:21terrified. He came to the microphone at
  549. 20:23the head of the room and read the words
  550. 20:26off a card.
  551. 20:28Ladies and gentlemen of the mess, please
  552. 20:30rise for the guest of honor
  553. 20:33and 400 people stood up.
  554. 20:36I need to tell you what that is because
  555. 20:37if I let it stand unexamined, it becomes
  556. 20:39a different story than the one that
  557. 20:41happened.
  558. 20:42They were not standing for me. They were
  559. 20:45standing because a lieutenant junior
  560. 20:46grade with a card told them to. And the
  561. 20:49custom of the mess is that the assembly
  562. 20:50rises when the guest of honor is
  563. 20:52escorted in. And it does not matter one
  564. 20:54bit who the guest of honor is. It is
  565. 20:57furniture. It is a protocol that would
  566. 20:59have produced exactly the same 400
  567. 21:01chairs going back if the guest of honor
  568. 21:03had been anybody at all. I knew that
  569. 21:06while it was happening, I have been in
  570. 21:07the Navy for 22 years, and I have stood
  571. 21:09up for people I had never heard of
  572. 21:11dozens of times. And I have never been
  573. 21:13able to explain to anybody, including
  574. 21:15myself, why knowing that made it worse
  575. 21:18rather than better. Perhaps this. A room
  576. 21:21that stands for you because you have
  577. 21:22earned it is a room that has made a
  578. 21:24judgment about you. A room that stands
  579. 21:26because a card told it to has made no
  580. 21:29judgment at all. And if you have spent
  581. 21:3122 years in a trade whose success is
  582. 21:33invisible, being on the receiving end of
  583. 21:35400 people performing a courtesy, they
  584. 21:37do not mean is a very specific kind of
  585. 21:39nothing. I was the most looked at person
  586. 21:42in that building and the least seen
  587. 21:44simultaneously for about 40 seconds.
  588. 21:47There is an escort that is also in the
  589. 21:49script. A lieutenant appeared at my left
  590. 21:51elbow and I took my coat off and handed
  591. 21:53it to somebody and I have no memory of
  592. 21:55who. And then I walked 22 m from the
  593. 21:58foyer to the head table with 400 people
  594. 22:01on their feet on both sides past the
  595. 22:03fourth table on the right. I did not
  596. 22:06look at her. That was not restraint. It
  597. 22:08was arithmetic. I had about 4 seconds of
  598. 22:11walking past that table and there was no
  599. 22:13version of looking at her that ended
  600. 22:15anywhere good. But I was aware.
  601. 22:19You are aware of a thing 4T to your
  602. 22:21right whether you look or not. What I
  603. 22:23know about those 4 seconds I know from
  604. 22:24three people who told me afterwards and
  605. 22:26their accounts agree which is rare. She
  606. 22:29had already stood because everybody had
  607. 22:31stood and the coat was in her left hand
  608. 22:33because she had not had anywhere to put
  609. 22:34it and she was watching me come down the
  610. 22:36room and Grant Pelerin beside her said
  611. 22:39the name he had tried to say in the
  612. 22:41foyer and this time she let him finish
  613. 22:43it. Ferrer told me on the Monday that
  614. 22:45her face did one thing and one thing
  615. 22:47only and it was not shock. He described
  616. 22:50it as the expression of somebody doing a
  617. 22:52rapid reassessment of a professional
  618. 22:54situation
  619. 22:55which I think is exactly right and which
  620. 22:57is the beginning of everything about
  621. 22:59Coraly Whitlock. That makes this a more
  622. 23:01difficult story than the one I would
  623. 23:02have preferred to tell. She recovered
  624. 23:04inside about 6 seconds. I have this from
  625. 23:07Pelerin months later and he was not
  626. 23:09being disloyal. He was being accurate.
  627. 23:136 seconds is fast. I want to give her
  628. 23:15that.
  629. 23:16I have watched officers take a fortnite
  630. 23:18to recover from considerably less. And
  631. 23:21there is a version of me that admires
  632. 23:22the reflex even while I am the person it
  633. 23:24was deployed against.
  634. 23:27By the time I reached the head table,
  635. 23:28she had begun to explain it to the
  636. 23:30officer on her right. Ferrer, who was on
  637. 23:33the same side of the room, heard the
  638. 23:34shape of it, if not the words. The shape
  639. 23:38of it was the coat. She had a version
  640. 23:40already. That is what a very capable
  641. 23:43person does under pressure, and it is
  642. 23:44not a character flaw. It is a reflex.
  643. 23:47And hers had arrived at a defensible
  644. 23:49position before I had finished crossing
  645. 23:51the room. I sat down at the head table.
  646. 23:54The room sat down. The noise came back
  647. 23:56the way noise does. There were nine of
  648. 23:59us at that table, and I knew two of
  649. 24:01them. Somebody put a bread roll in front
  650. 24:03of me. Somebody else asked whether the
  651. 24:06rain had been bad on the pier, which was
  652. 24:08a kind and completely ordinary question,
  653. 24:10and I answered it, and that was the
  654. 24:12first normal sentence anybody had said
  655. 24:14to me in about 11 minutes. Lieutenant
  656. 24:17Commander Revena Kilbride was two seats
  657. 24:18along, which I had not known, and which
  658. 24:21was the single best thing about the
  659. 24:22evening. She had been my executive
  660. 24:25officer for the last 14 months of the
  661. 24:27battalion. She had been on that station
  662. 24:29for the storm and she had been in the
  663. 24:31water plant at 3:00 in the morning on
  664. 24:32the fourth day with a torch in her
  665. 24:34teeth. She did not say anything. She
  666. 24:37looked at me and she looked at my
  667. 24:38shoulders which were dark with rain
  668. 24:40right through the wool and then she
  669. 24:42looked out at the room for a moment and
  670. 24:44then back at me and she raised her
  671. 24:46eyebrows about a millimeter. That was
  672. 24:48the whole conversation. 14 months of
  673. 24:50command together buys you that. I had a
  674. 24:53fourth draft in my inside pocket that
  675. 24:55was slightly damp at the corner and
  676. 24:57about 2 hours to sit through before I
  677. 24:59had to stand up and read it and a
  678. 25:00captain four tables out who had already
  679. 25:02finished constructing the version she
  680. 25:04was going to live in.
  681. 25:06I was called at about 2100. I stood up
  682. 25:09with the fourth draft in my hand and I
  683. 25:11got as far as the lect turn and I put it
  684. 25:13face down on the wood and did not use
  685. 25:15it.
  686. 25:16That was not courage. It was that the
  687. 25:19fourth draft was about the importance of
  688. 25:21infrastructure and I had spent 2 hours
  689. 25:23looking at 400 people in a room and it
  690. 25:26had occurred to me somewhere around the
  691. 25:28desert that not one of them knew where
  692. 25:29they were sitting. So I gave them the
  693. 25:31plain version instead. No structure, no
  694. 25:34opening line. I have given about 60
  695. 25:37briefings a year for 22 years and I have
  696. 25:40never once stood up without a structure
  697. 25:42and I did it that night and I would not
  698. 25:43recommend it to anybody. I said I am
  699. 25:47going to talk about this building.
  700. 25:50Then I told them the south wall, the
  701. 25:52roof, the date the temporary membrane
  702. 25:55went on and the date the permanent went
  703. 25:58on. The company, the chief who ran it,
  704. 26:01the 19 people, the 11 days under, the
  705. 26:04two who fell out on the roof in June and
  706. 26:06came back the next morning. I told them
  707. 26:09about the water plant and the nine days
  708. 26:11and about the argument I had four times
  709. 26:13in the first week and won. And I told
  710. 26:16them that the reason they had been able
  711. 26:17to shower on the Wednesday after the
  712. 26:19storm was a decision made on a clipboard
  713. 26:21by people they had never met. I did not
  714. 26:23editorialize.
  715. 26:25I did not say anybody should be
  716. 26:26grateful. There is a version of that
  717. 26:29speech which is a rebuke and it would
  718. 26:30have gone down extremely well and it
  719. 26:32would have been the worst thing I have
  720. 26:33ever done professionally. I said near
  721. 26:36the end. You are sitting in a building
  722. 26:38my battalion rebuilt in the 9th month. I
  723. 26:41can give you the crew if anybody wants
  724. 26:43it.
  725. 26:44That was not a challenge. I meant it
  726. 26:46flatly and literally. I had the list on
  727. 26:48my telephone and I would have read it
  728. 26:50and if anybody had asked, I would still
  729. 26:51be standing there.
  730. 26:54Then I sat down. There was no standing
  731. 26:55ovation. I want to record that because a
  732. 26:58story like this wants one. And it did
  733. 27:00not happen. And what happened was
  734. 27:01better. What happened was that 400
  735. 27:04people looked up. Nobody told them to.
  736. 27:07There was no line in what I said that
  737. 27:09instructed anybody to do anything. I
  738. 27:11mentioned a south wall and about 11
  739. 27:13people at the nearest table glanced at
  740. 27:15it. And then the table behind them
  741. 27:16noticed the glance and it went from
  742. 27:18there at the ceiling, at the south wall,
  743. 27:21at the beams. I watched it go across the
  744. 27:24room in a wave, table by table, the way
  745. 27:27a thing goes across a room. and about
  746. 27:29200 people in dinner dress spent 40
  747. 27:32seconds looking at a ceiling they had
  748. 27:33eaten under nine times and never once
  749. 27:35seen. That is the single best moment of
  750. 27:38my professional life and I did not do
  751. 27:40anything to cause it. I read out some
  752. 27:43dates. It lasted about 40 seconds and
  753. 27:45then the room came back and somebody
  754. 27:47laughed at another table and the evening
  755. 27:48resumed. 40 seconds. I have chased that
  756. 27:51feeling four times since and not got it
  757. 27:54and I have stopped trying because you
  758. 27:55cannot engineer it and the attempt is
  759. 27:57embarrassing.
  760. 27:59And I did not mention the foyer. Not a
  761. 28:01word, not a glance in that direction,
  762. 28:03not an oblique line about assumptions or
  763. 28:05uniforms or what people look like when
  764. 28:07they come in wet. And I want to be
  765. 28:09completely clear that this was a
  766. 28:11decision and not an oversight.
  767. 28:13I had about nine sentences available to
  768. 28:15me at that lectturn that would have
  769. 28:17finished Coraly Whitlock in that room
  770. 28:19permanently. I had the floor. I had 400
  771. 28:22witnesses. I had the moral position. and
  772. 28:25I had a captain sitting four tables out
  773. 28:27who had spent two hours telling people
  774. 28:28about a coat. I have thought about all
  775. 28:31nine of those sentences since repeatedly
  776. 28:35at 2 in the morning on more than one
  777. 28:37occasion. I do not want any of them. Not
  778. 28:40because I am better than that, because
  779. 28:42every one of them turns the evening into
  780. 28:44a story about her. And that room had 11
  781. 28:47months of my battalion's work in the
  782. 28:48roof over its head. And I was not going
  783. 28:50to trade that for 400 people going home
  784. 28:53talking about a foyer. That is the whole
  785. 28:55of my reasoning and I have never found a
  786. 28:57hole in it although I have looked.
  787. 29:00There was a builder secondass at a back
  788. 29:01table called Odilles Ferrer. She was 24.
  789. 29:05She was there because the mess had put
  790. 29:06six petty officers at the back tables
  791. 29:08which is a thing that wardroom does and
  792. 29:10which I had never thought about before.
  793. 29:12She had been on the community center
  794. 29:14crew. She was 22 at the time and she had
  795. 29:16been on that south wall in June and she
  796. 29:18was one of the 19. I did not know she
  797. 29:21was in the room. I could not see the
  798. 29:22back tables from the lectern. The
  799. 29:24lighting is wrong and there were 400
  800. 29:26people in the way. Kilbride told me
  801. 29:28afterwards she had been watching the
  802. 29:30room while I talked the way an executive
  803. 29:32officer watches a room and she said that
  804. 29:34when I got to the ninth month and the 19
  805. 29:36people, a young woman at the back put
  806. 29:38her hand over her mouth and kept it
  807. 29:39there.
  808. 29:41By Monday, the version had reached the
  809. 29:42regiment. It moved fast and it moved
  810. 29:44cleanly, which is what happens when
  811. 29:45aversion is plausible. The bad ones die
  812. 29:48over a weekend. The dangerous ones are
  813. 29:50the ones that could be true. Hers was
  814. 29:52this, that the guest of honor had
  815. 29:54arrived out of uniform, that in a dark
  816. 29:57foyer, in a long overcoat with no
  817. 29:59visible insignia, an honest mistake had
  818. 30:02been made by somebody who was trying to
  819. 30:03hand a coat to what she reasonably
  820. 30:05believed was staff, that the whole thing
  821. 30:08had been blown out of proportion by
  822. 30:09people who enjoy that sort of thing.
  823. 30:12Every clause in that is defensible and
  824. 30:15the loadbearing one is a lie.
  825. 30:18I was not out of uniform. There is no
  826. 30:21such thing as out of uniform when you
  827. 30:23are wearing an authorized overcoat over
  828. 30:25a service dress uniform and a captain
  829. 30:27with 29 years in knows that. But it is a
  830. 30:30small lie and it is the kind that is
  831. 30:32very expensive to correct because to
  832. 30:34correct it you have to be the person who
  833. 30:35is still talking about it.
  834. 30:38That is the whole economics of a story
  835. 30:40like that one.
  836. 30:42The version cost her nothing to
  837. 30:43maintain. Correcting it cost me my
  838. 30:46reputation as somebody who lets things
  839. 30:48go, which is the only reputation I have
  840. 30:51that has ever been worth anything.
  841. 30:53I did not correct it. I want to be
  842. 30:56honest about Coral Whitlock because the
  843. 30:58easy thing here is to write her as a
  844. 31:00device and she is not one.
  845. 31:03She was 51. She had been passed over for
  846. 31:06her first look at flag and was in the
  847. 31:08window where a captain either goes up or
  848. 31:10finishes. She was, by every account I
  849. 31:13have ever heard, including from people
  850. 31:14who dislike her, extremely good at her
  851. 31:16job. Her ship had been the best ship in
  852. 31:19the group 2 years running, and that is
  853. 31:20not luck. And she had spent a career
  854. 31:23being sharper than everybody in the
  855. 31:25room, because that is what it had taken
  856. 31:26to stay in it. And 30 years of that does
  857. 31:29something to a person that I am not
  858. 31:30going to pretend I fully understand from
  859. 31:32the outside. Pellerin said it to me in
  860. 31:34June and he said it carefully because he
  861. 31:37was in an impossible position and had
  862. 31:38been all along. He said, "Ma'am, she is
  863. 31:41not a bad officer. That is the part
  864. 31:43nobody wants." He is right and it is the
  865. 31:45part nobody wants. It would be much
  866. 31:48easier if she were bad at her job. She
  867. 31:50was not. She was excellent at her job
  868. 31:52and she looked at a wet woman in a foyer
  869. 31:54and decided in about a second and a half
  870. 31:55what she was. And both of those things
  871. 31:58are true about the same person and I
  872. 32:00have not got a tidy way to hold them
  873. 32:02together. Ferrer wanted to take it up,
  874. 32:04he would have been within his rights and
  875. 32:06he would have been effective. A command
  876. 32:08master chief with 31 years who can name
  877. 32:11nine witnesses is not somebody a
  878. 32:13captain's version survives contact with.
  879. 32:16He came and found me on the Tuesday. 31
  880. 32:19years, Command Master Chief, and about
  881. 32:21as angry as I have ever seen him, which
  882. 32:23in his case means he was very slightly
  883. 32:25more precise than usual. He said, "There
  884. 32:27were 11 people in that foyer, ma'am. I
  885. 32:30can name nine of them." I said no. He
  886. 32:33said you are going to let it stand. And
  887. 32:36I said I am going to let it be somebody
  888. 32:38else's. He did not like that. He is
  889. 32:41entitled not to like it. He stood there
  890. 32:44for a moment and then he said yes ma'am.
  891. 32:46In the specific way that means he was
  892. 32:48going to think about it and he left. I
  893. 32:51owe him a straight account of why and
  894. 32:53here it is and it is not forgiveness. It
  895. 32:56is that a complaint from me would have
  896. 32:57been about me. Every fact in it would
  897. 32:59have been correct and every person
  898. 33:01reading it would have been reading a
  899. 33:03document written by the wronged party
  900. 33:05and it would have gone into a process
  901. 33:07that takes four months and produces a
  902. 33:09paragraph
  903. 33:10and there were nine other people in that
  904. 33:12foyer and eight of them outranked nobody
  905. 33:15and one of them was a lieutenant
  906. 33:16commander at her own [clears throat]
  907. 33:17table.
  908. 33:19If it was going to be anything it was
  909. 33:21going to have to come from them. That is
  910. 33:24not strategy. That is just how a thing
  911. 33:26has to work if it is going to mean
  912. 33:28anything at all. The conversation that
  913. 33:30mattered was with Kilbride in a car park
  914. 33:33on the Thursday. She asked me straight
  915. 33:35out whether I was all right, which
  916. 33:36nobody else had because everybody else
  917. 33:38had been asking whether I was going to
  918. 33:39do something. And I told her the thing I
  919. 33:42had worked out on the Wednesday and did
  920. 33:43not want to have worked out. I said she
  921. 33:46thought I was staff and I was not
  922. 33:48offended by that. It took me 4 days to
  923. 33:51understand that this is the worst part.
  924. 33:53Kilbride said, "Say the rest of it." I
  925. 33:56said, "I have been in this Navy for 22
  926. 33:59years and I do not expect to be
  927. 34:01recognized, not by anybody outside my
  928. 34:03own community. I have never expected
  929. 34:06it." I thought that was health. She
  930. 34:09waited. I said, "It is not health. It is
  931. 34:12that I taught an entire station how to
  932. 34:13look past me, and then I was surprised
  933. 34:15when one of them did it to my face." She
  934. 34:17did not argue with me, which I had
  935. 34:19wanted her to. She stood in a car park
  936. 34:22with her keys in her hand and let that
  937. 34:23sit for a while. And then she said,
  938. 34:26"That is about half right, ma'am." And
  939. 34:28got in her car and she has never told me
  940. 34:30which half. The thing that actually
  941. 34:33happened happened in June, and I had
  942. 34:36nothing to do with any of it. Nico
  943. 34:38Baptist wrote a paragraph. He was 27. He
  944. 34:42was a lieutenant junior grade with 4
  945. 34:44months on a ship. And he had been Mr.
  946. 34:46Vice because Mr. Vice is always the most
  947. 34:48junior officer present. and he had been
  948. 34:50standing at a microphone 11 ft away from
  949. 34:52the foyer when the whole thing happened.
  950. 34:55Every mess has a standing set of
  951. 34:57arrangements. Ours ran to nine pages and
  952. 34:59covered dress, seating, the toasts, the
  953. 35:02smoking lamp, and the order of the
  954. 35:03courses. It said nothing at all about
  955. 35:05how a guest of honor arrives. So there
  956. 35:08is now a paragraph in it. He drafted it.
  957. 35:11He took it to the president of the mess,
  958. 35:12who is a captain, which took a quantity
  959. 35:14of nerve that I do not think he will
  960. 35:16ever be given credit for. It says in
  961. 35:19substance that the guest of honor is met
  962. 35:21at the entrance by the president of the
  963. 35:23mess or a designated escort from the
  964. 35:26moment of arrival and that the escort
  965. 35:28remains with the guest until the head
  966. 35:29table is seated.
  967. 35:31Two sentences entirely procedural. It
  968. 35:34solves the problem completely by
  969. 35:36removing the foyer from the equation
  970. 35:38which is the only thing that was ever
  971. 35:40going to solve it because you cannot
  972. 35:41instruct 400 people to be better at
  973. 35:44recognizing people.
  974. 35:46My name is nowhere in it. It went up in
  975. 35:48June and it was signed and it will
  976. 35:50outlive everybody involved and in 2040
  977. 35:53nobody reading it will have the faintest
  978. 35:55idea why it is there.
  979. 35:58I have never thanked him for it. I
  980. 36:00thought about it for about a week and
  981. 36:02decided against because a commander
  982. 36:04thanking a lieutenant junior grade for a
  983. 36:06paragraph makes the paragraph about the
  984. 36:08foyer and at the moment it is just a
  985. 36:10rule about escorts. That is what an
  986. 36:12institutional fix looks like. It is
  987. 36:15boring. It is two sentences of furniture
  988. 36:18written by the most junior officer in
  989. 36:19the room, and it is worth more than any
  990. 36:21complaint I could have filed.
  991. 36:23A complaint disciplines one person. A
  992. 36:26paragraph in a standing instruction
  993. 36:27disciplines the situation permanently
  994. 36:30for everybody who comes after, including
  995. 36:32the people it will one day protect from
  996. 36:34somebody who has not been born yet. The
  997. 36:36other thing I know about, I know one
  998. 36:38fact about and nothing else. A fitness
  999. 36:41report was written by somebody who was
  1000. 36:42in that foyer about somebody else who
  1001. 36:45was in that foyer and it was not written
  1002. 36:46by me and it did not come from my chain
  1003. 36:48of command and it went where those go. I
  1004. 36:51heard the fact of it in late June from
  1005. 36:53Ferrer who heard it the way command
  1006. 36:55master chiefs hear things. I do not know
  1007. 36:57what it says. I do not know whether it
  1008. 36:59says anything at all in the sense that a
  1009. 37:01fitness report is a very carefully
  1010. 37:02constructed document and the whole art
  1011. 37:04of it is what is not there. I did not
  1012. 37:07ask. I want to record that I wanted to I
  1013. 37:10wanted to badly for about a fortnite and
  1014. 37:12I have got a dozen ways to have found
  1015. 37:13out and did not use one of them and my
  1016. 37:15reason is not high-minded.
  1017. 37:17My reason is that I know exactly what I
  1018. 37:19am like and the day I find out is the
  1019. 37:21day this becomes a thing I am following
  1020. 37:23and a thing you follow is a thing you
  1021. 37:25are still inside. The regiment asked for
  1022. 37:27the speech in writing. Somebody had
  1023. 37:30mentioned it upward and there was
  1024. 37:31interest in putting it in a newsletter
  1025. 37:33and a captain on the staff asked me for
  1026. 37:34a copy. I did not have one. The fourth
  1027. 37:37draft was face down on a lectturn and
  1028. 37:39bore no relationship at all to what I
  1029. 37:41had said. So I sent them the crew list
  1030. 37:44instead. I did not do that to make a
  1031. 37:46point, although I can see how it reads.
  1032. 37:49I did it because they had asked me for
  1033. 37:50the speech and the speech had been the
  1034. 37:52crew list. That was the content.
  1035. 37:55Everything else was dates around the
  1036. 37:56names. All of it.
  1037. 37:59every name from the reconstruction, not
  1038. 38:01just the community center company, going
  1039. 38:03back to the assessment walk in August of
  1040. 38:052023.
  1041. 38:08140 names with rates in the order they
  1042. 38:10had come on to the job. I did not send a
  1043. 38:13note with it. There was no note to send.
  1044. 38:16In the second week of June, it went up
  1045. 38:18on a board in the lobby of the community
  1046. 38:20center. Somebody in public works did it
  1047. 38:24properly, mounted and framed on the wall
  1048. 38:26on the left as you come in from the car
  1049. 38:28park at about eye height. My father
  1050. 38:31found out from a newsletter that a man
  1051. 38:33he served with in 1978 still forwards
  1052. 38:36him. He called me on a Sunday. He is not
  1053. 38:39a man who calls. He said there is a
  1054. 38:41board. I said there was. He was quiet
  1055. 38:45for a bit in the way he is. And then he
  1056. 38:47said the second of the two sentences he
  1057. 38:48has said about the trade in my entire
  1058. 38:50life. He said, "Names on a wall is the
  1059. 38:53whole job, V. That is the only monument
  1060. 38:55any of us get." And then he asked me
  1061. 38:58about the car, and we talked about the
  1062. 38:59car for 11 minutes, and that was the end
  1063. 39:01of it. Coral Whitlock and I have never
  1064. 39:04spoken. We have been in the same
  1065. 39:06building twice since the 22nd of May.
  1066. 39:08The first time was a briefing in early
  1067. 39:10June with about 30 people in it, and we
  1068. 39:12were never within 20 ft of each other,
  1069. 39:14and I'm not certain she knew I was
  1070. 39:15there. The second time was a passageway
  1071. 39:18in July. She was coming one way and I
  1072. 39:20was coming the other and there were
  1073. 39:21perhaps 11 ft between us and nobody else
  1074. 39:23in it and we both had about 4 seconds of
  1075. 39:25warning. Neither of us did anything, not
  1076. 39:28hostility, nothing. She looked at me and
  1077. 39:31I looked at her and we both kept walking
  1078. 39:33at exactly the pace we had been walking
  1079. 39:35and that is the last time the two of us
  1080. 39:36have been in a room together and I
  1081. 39:38expect it will remain so.
  1082. 39:40I have been asked twice by the only two
  1083. 39:42people I have told this to in full
  1084. 39:44whether I forgive her. It is the wrong
  1085. 39:47question and I have stopped being polite
  1086. 39:48about saying so. Forgiveness is a
  1087. 39:51transaction and it takes two parties.
  1088. 39:53She has never spoken to me. She did not
  1089. 39:56apologize on the night or in the
  1090. 39:57following week or at any point in 9
  1091. 39:59weeks and by every account she tells it
  1092. 40:01as a misunderstanding about an overcoat.
  1093. 40:03There's nobody there to forgive. There's
  1094. 40:06only a version of events moving around a
  1095. 40:08station with my name in it and somebody
  1096. 40:09else's hand on it. What is available
  1097. 40:12instead is a decision about how much of
  1098. 40:14my week she gets. And I made mine in
  1099. 40:16about the second week of June. And it
  1100. 40:18holds most of the time. Most of the time
  1101. 40:20is the honest phrasing. It does not hold
  1102. 40:22at 4 in the morning. And it does not
  1103. 40:24hold in a passageway with 11 ft in it.
  1104. 40:27What it holds through is the working
  1105. 40:29day, which is about 80% of my life. And
  1106. 40:3280% is a good result for a decision you
  1107. 40:34make about a person. The thing that
  1108. 40:36actually changed me was Ferrer. She
  1109. 40:38asked to talk to me in late June. She
  1110. 40:40went through her chief who went to
  1111. 40:42Ferrer who came to me which is four
  1112. 40:44steps for a 24year-old to ask a
  1113. 40:47commander a question and which tells you
  1114. 40:49everything about how far apart we sit.
  1115. 40:52She came to my office. She stood up the
  1116. 40:55whole time and I did not tell her to sit
  1117. 40:58down because I could see it would not
  1118. 40:59help. She said, "Ma'am, how do you get
  1119. 41:03people to look at the work?" She had
  1120. 41:05rehearsed it. You can always tell it
  1121. 41:08came out slightly too flat and slightly
  1122. 41:10too fast the way a sentence does when
  1123. 41:12somebody has said it to themselves in a
  1124. 41:14corridor.
  1125. 41:16That is the question. That is the entire
  1126. 41:18question of my community asked by
  1127. 41:20somebody who has been in it 2 and 1/2
  1128. 41:22years and I have been in it 22 and I did
  1129. 41:25not have a good answer ready. I gave her
  1130. 41:27the honest one first because she was
  1131. 41:28going to find it out anyway and it is
  1132. 41:30better coming from somebody who is not
  1133. 41:31bitter about it. I said mostly you do
  1134. 41:34not. Then I gave her the other one. I
  1135. 41:37said, "Put the names up every time. Not
  1136. 41:39yours. Theirs on the completion on the
  1137. 41:42record out loud if you are standing
  1138. 41:44anywhere near a microphone every time
  1139. 41:46whether or not it is noticed for the
  1140. 41:48whole of your career." She said, "Does
  1141. 41:51that work, ma'am?" I said, "It worked on
  1142. 41:54400 people in May, and I had to be a
  1143. 41:56lieutenant colonel's worth of angry at a
  1144. 41:59lectturn to do it once." Which is not
  1145. 42:01true. I was not angry at all. But it was
  1146. 42:05the sentence that landed and I have
  1147. 42:06decided not to correct it. So I do that
  1148. 42:09now at every completion, every handover,
  1149. 42:12every close out. I read the crew into
  1150. 42:15the record by name out loud whether
  1151. 42:18there is anybody in the room or not. It
  1152. 42:20takes about 4 minutes and it is faintly
  1153. 42:22ridiculous and nobody has ever asked me
  1154. 42:24to do it. I started in July and I am not
  1155. 42:26going to stop. And in the first week of
  1156. 42:29July, a job came up on the regimenal
  1157. 42:31list. an 18-month reconstruction on the
  1158. 42:33east side, utilities, foundations, three
  1159. 42:37buildings, and a schedule that runs
  1160. 42:39through two wet seasons.
  1161. 42:41There is no ceremony attached to it at
  1162. 42:43any point. There is no ribbon at the
  1163. 42:45end. It is the single least visible
  1164. 42:47thing on that list, and about four
  1165. 42:49people wanted it. I asked for it.
  1166. 42:52Kilbride telephoned when she saw the
  1167. 42:54list. She wanted to know whether I had
  1168. 42:56lost my mind or was making a point and I
  1169. 42:58told her neither and she did not believe
  1170. 43:00me for about a
  1171. 43:02good job. That is the entire reason. It
  1172. 43:05is 18 months of hard sequenced
  1173. 43:08technically interesting work with a crew
  1174. 43:10I know and nobody is going to come and
  1175. 43:12look at it. And after 22 years I have
  1176. 43:15finally stopped experiencing that second
  1177. 43:17clause as a cost.
  1178. 43:19The board is still in the lobby.
  1179. 43:22140 names mounted and framed on the left
  1180. 43:25as you come in from the car park.
  1181. 43:26Something has happened to it that nobody
  1182. 43:28planned and that nobody controls. People
  1183. 43:30have started adding to it, not on the
  1184. 43:33board, around it. There is a corkboard
  1185. 43:36on the adjacent wall that used to have
  1186. 43:38notices on it and it now has about 30
  1187. 43:40index cards pinned to it. And every one
  1188. 43:42of them is a crew, a public works crew
  1189. 43:45that did the water mane on the North
  1190. 43:46Road in 2019. Somebody's father's
  1191. 43:50company from a job in the 1990s. A
  1192. 43:52galley refit. A crew of six who did a
  1193. 43:55roof on a chapel in 2015 that nobody has
  1194. 43:58ever mentioned in any document anywhere.
  1195. 44:02Handwritten unofficial.
  1196. 44:04Nobody has asked permission for any of
  1197. 44:06it. And I am fairly sure that if anybody
  1198. 44:08in facilities noticed it properly, they
  1199. 44:11would have to take it down. And so far,
  1200. 44:13nobody in facilities has noticed it
  1201. 44:15properly.
  1202. 44:16I have been to look at it four times. I
  1203. 44:19have never added anything to it and I am
  1204. 44:21not going to. It is not mine. That is
  1205. 44:23the entire reason. The moment a
  1206. 44:25commander pins a card to that corkboard,
  1207. 44:27it becomes an official thing with an
  1208. 44:29owner and an official thing with an
  1209. 44:30owner gets a policy. And a policy gets
  1210. 44:32it taken down inside a year. The best
  1211. 44:34things on a naval station are the ones
  1212. 44:36nobody has noticed hard enough to
  1213. 44:38regulate.
  1214. 44:39Lyall Ferrer retires in September. 31
  1215. 44:42years. He came into my office at the end
  1216. 44:45of a working day in the second week of
  1217. 44:47July about a material schedule and we
  1218. 44:49did the material schedule and then he
  1219. 44:50stood in the doorway the way he does
  1220. 44:52when there is one more thing. He said,
  1221. 44:54"Ma'am, 2008 the work package." I said,
  1222. 44:58"I remembered." He said, "You read the
  1223. 45:01whole thing." I said I had and that
  1224. 45:03there had been four things wrong with it
  1225. 45:05and that he had known about all four. He
  1226. 45:07said, "Six things wrong with it." Then
  1227. 45:10he said, "You understood it, ma'am." and
  1228. 45:12he went home. Four words. I wrote them
  1229. 45:15down that evening in the same notebook I
  1230. 45:18use for site work, which is not a
  1231. 45:19sentimental object, and they are on a
  1232. 45:21page between a concrete pore schedule
  1233. 45:23and a list of gate access requests.
  1234. 45:26Which brings me back to a slab on the
  1235. 45:28east side of the station at 6:20 on a
  1236. 45:30Tuesday morning in July. 19 people, two
  1237. 45:33pumps, a pour that had been rescheduled
  1238. 45:36twice for weather and that had a 4-hour
  1239. 45:38window in it and was going to be tight.
  1240. 45:41There's a particular quality to a site
  1241. 45:42at 6:20 in the morning before a pour.
  1242. 45:45Everything is staged and nothing has
  1243. 45:47started. The forms are in, the steel is
  1244. 45:49tied and inspected, the trucks are
  1245. 45:51lining up on the access road and there
  1246. 45:53is about 10 minutes where 19 people
  1247. 45:55stand around drinking coffee and the
  1248. 45:57whole thing is still perfect. I was
  1249. 45:59standing on the edge of the formwork
  1250. 46:01with a notebook and I wrote 19 names
  1251. 46:03down before anybody touched anything
  1252. 46:05because that is what I do now. 18 months
  1253. 46:08of that ahead of me. utilities,
  1254. 46:10foundations, three buildings, two wet
  1255. 46:13seasons, and no ribbon at the end of any
  1256. 46:15of it. I was happier at 6:20 on that
  1257. 46:18Tuesday than I have been in about 2
  1258. 46:20years, and I am aware of how that reads,
  1259. 46:22and it is true anyway. So, here is what
  1260. 46:25I have got.
  1261. 46:27400 people stood up for me in May. It
  1262. 46:30meant nothing. I want to be exact
  1263. 46:32because this is the whole thing. It
  1264. 46:34meant nothing because a 27year-old with
  1265. 46:36a card told them to. And the custom of
  1266. 46:38the mess is that the room rises and they
  1267. 46:41would have stood for anybody and they
  1268. 46:43did not know who I was when they stood
  1269. 46:45and about half of them did not know when
  1270. 46:47they sat back down.
  1271. 46:50In June 140 names went on a board in a
  1272. 46:53lobby and I would guess that nine people
  1273. 46:55have ever stopped and read it.
  1274. 46:58I know which one of those two I would
  1275. 47:00keep and it is not close.
  1276. 47:03The room standing was about protocol.
  1277. 47:06The board is about 140 people who were
  1278. 47:08on a roof in June and about six of whom
  1279. 47:11are still on that station and one of
  1280. 47:13whom is a builder secondass who now
  1281. 47:15reads names into a record because I told
  1282. 47:17her to. If you do work that only shows
  1283. 47:20when it fails, and a lot of people do,
  1284. 47:22then nobody's coming to tell you that it
  1285. 47:24mattered.
  1286. 47:26That is not a thing that is going to
  1287. 47:27happen. The building works and the water
  1288. 47:30runs and the room stays dry. And the
  1289. 47:32whole measure of your success is that
  1290. 47:34nobody has had a single thought about
  1291. 47:36you all year. And the standing ovation
  1292. 47:38is not the thing anyway.
  1293. 47:41I have had the standing ovation. It was
  1294. 47:43400 people and it lasted about 90
  1295. 47:46seconds and it was furniture. Put the
  1296. 47:48names up. Say them out loud. Write them
  1297. 47:50into the record. Do it at the
  1298. 47:52completion. Do it at the handover. Do it
  1299. 47:54when there is nobody in the room to hear
  1300. 47:56you. and do it for the people who did
  1301. 47:57the work rather than the person who
  1302. 47:59signed for it. That is the whole of what
  1303. 48:02I have got, and I got it at 44. And it
  1304. 48:05took a captain holding out a coat in a
  1305. 48:07foyer to teach it to me, which I do not
  1306. 48:09think she would find funny, and which I
  1307. 48:10have decided is not her business.
  1308. 48:13That's the whole of it. A failed
  1309. 48:15transformer on a fuel pier, a wet
  1310. 48:17overcoat, 400 people getting to their
  1311. 48:19feet because a 27year-old with a card
  1312. 48:21told them to, and 140 names on a board
  1313. 48:24in a lobby that about nine people have
  1314. 48:26ever stopped to read. I never spoke to
  1315. 48:29her again. There was no apology and no
  1316. 48:31conversation, and there is not going to
  1317. 48:33be one, and I have made my peace with
  1318. 48:35that, too, which took longer. What I
  1319. 48:38would genuinely like to know is what you
  1320. 48:40would have done at that lect turn
  1321. 48:41because I had about nine sentences
  1322. 48:42available to me that would have finished
  1323. 48:44her in front of 400 people and I did not
  1324. 48:46use any of them. Would you have?
  1325. 48:50And if you do work that only gets
  1326. 48:52noticed when it fails, what would it
  1327. 48:54have taken for somebody to see it? Tell
  1328. 48:56me in the comments. I do read them. And
  1329. 48:59if this one hit home, hit subscribe.

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