"Coat Check's That Way, Sweetheart," A Captain Smirked At The Naval Gala—Then The Room Stood For Me — Transcript
Full transcript
- 0:00I'm V Dunore, 44, and I have spent 22
- 0:03years in the Navy building and repairing
- 0:05the things nobody looks at. The pier,
- 0:08the water plant, the power, the roof
- 0:10over the room you are standing in. It is
- 0:13a trade whose entire measure of success
- 0:15is that you cannot tell anybody was ever
- 0:17there. And I made my peace with that a
- 0:20long time ago, or I thought I had. But
- 0:23when a captain in the foyer of a naval
- 0:25gala held out her coat without looking
- 0:27up and told me the coat check was that
- 0:29way, I found out that 22 years of not
- 0:32expecting to be seen had cost me
- 0:34something I had not been counting. Have
- 0:37you ever been sized up in a second and a
- 0:39half by somebody who never bothered to
- 0:40look at your face? If so, tell me your
- 0:43story in the comments. You're not alone.
- 0:46Before I get into what happened, let me
- 0:48know where you're tuning in from. And if
- 0:50you've ever had to stand up for yourself
- 0:52after being wronged, hit that like
- 0:54button and subscribe.
- 0:56There is a slab on the east side of the
- 0:58station that went in at 620 on a Tuesday
- 1:01morning in July, and I was standing on
- 1:03the edge of it in boots with a notebook
- 1:05in my hand, and I was happier than I
- 1:07have been in about 2 years. I will come
- 1:09back to the slab. It is the end of this
- 1:11and it is also in a way that will make
- 1:13sense later the entire point of it.
- 1:16The trade first because almost nobody
- 1:18knows what it is. I am a CB. That is the
- 1:22word people have heard if they have
- 1:24heard anything. And what it actually
- 1:26means is the naval construction force.
- 1:28And what I am specifically is an officer
- 1:30of the Civil Engineer Corps which is a
- 1:33staff of about 1200 people that most of
- 1:35the Navy could not describe if you asked
- 1:37them at gunpoint. We build things. We
- 1:40repair things. We put in the runway, the
- 1:42pier, the water plant, the power, the
- 1:45roof, the road, and the building the
- 1:47change of command is held in. We also,
- 1:50when it is required, do it in places
- 1:52where people are shooting, which is the
- 1:54part of the history that gets
- 1:57about 4% of what the force actually
- 1:59does. The rest of it is a water mane on
- 2:03a Tuesday. And the whole trade comes
- 2:05down to one sentence which I have said
- 2:07to every junior officer I have ever had
- 2:10and which is the truest thing I know
- 2:11about my own profession. Yeah, if we do
- 2:13it right, nobody can tell we were there.
- 2:16That is not a complaint. I want to be
- 2:18extremely clear about that at the start
- 2:21because everything that follows can be
- 2:22read as a complaint if you are looking
- 2:24for one and it is not. It is a
- 2:27description of the physics of the job. A
- 2:29building that works is a building nobody
- 2:31thinks about. Water that comes out of a
- 2:34tap is water that has never once been
- 2:36discussed.
- 2:38The only time anybody in the Navy thinks
- 2:40about my community is when something has
- 2:42failed. And the reason it failed is
- 2:44almost never us.
- 2:46I was commissioned in 2004, 22 years
- 2:49old, an engineering degree in a course
- 2:51in Rhode Island that taught me contract
- 2:53law and construction management and how
- 2:55to stand in front of people who knew
- 2:57more than I did. Then a battalion.
- 3:00Here's the thing about a construction
- 3:01battalion that nobody outside
- 3:03understands. There are roughly 600
- 3:05people in one and about 580 of them know
- 3:08how to build something and about 12 of
- 3:11them are officers and the officers are
- 3:13the ones who do not.
- 3:15You arrive as an enen. You are 24. You
- 3:19are in charge of a company of men and
- 3:21women who have been running excavators
- 3:23and pulling wire and welding since
- 3:25before you finish school. And the entire
- 3:27question of your career is decided in
- 3:29the first four months. And it is decided
- 3:33by whether you shut up. Some of them do
- 3:35not. I have watched three officers over
- 3:3922 years arrive and start correcting
- 3:41people. And all three of them were
- 3:43technically right about something in the
- 3:44first fortnight. And all three of them
- 3:46were finished in that community by the
- 3:48end of the year. Nobody sabotaged them.
- 3:51The battalion simply routed around them
- 3:53the way water routes around a rock. and
- 3:55they spent 2 years signing things that
- 3:56had already been decided. I was lucky. I
- 4:00got a first class petty officer called
- 4:02Lyall Ferrer in 2008. He was 31 then. He
- 4:06is 49 now and he has been my command
- 4:08master chief twice, which is a thing
- 4:11that almost never happens. And if I tell
- 4:13this story properly, he is in about a
- 4:15third of it. The first week I signed a
- 4:18work package he had put in front of me.
- 4:20I read the cover, I signed it, and I
- 4:22handed it back. and I was proud of how
- 4:24fast I had done it. He did not take it.
- 4:26He said, "Ma'am, you can sign it or you
- 4:29can understand it. I would rather you
- 4:31understood it." Then he stood there for
- 4:34a very long time with the folder in my
- 4:37hand and the two of us in a plywood
- 4:38office with a window unit going and I
- 4:40understood that I was going to read the
- 4:42whole thing. It took me 2 hours. There
- 4:44were four things wrong in it, all of
- 4:46them mine. And he knew about all four
- 4:48before he handed it over. That is the
- 4:50entire education. Everything I know, I
- 4:53was taught by somebody who could have
- 4:54done my job and could not have my job.
- 4:56And my community is completely honest
- 4:58about that in a way I have not found
- 4:59anywhere else in the service. There is
- 5:02no pretending in a construction
- 5:03battalion. The work is either standing
- 5:05up or it is not. You cannot brief your
- 5:08way past a wall that is out of plum and
- 5:11everybody on the site can see it. And
- 5:12that has a leveling effect on rank that
- 5:15I have never encountered anywhere else
- 5:17in 22 years.
- 5:19My father was a CB EMTT Dunore 74 now
- 5:23and he did 22 years and got out as a
- 5:25senior chief and has said approximately
- 5:27two sentences about it in my entire
- 5:29life. The first one he said when I was
- 5:31nine and asked him what he did in the
- 5:33war. He said it is not a war story. We
- 5:36poured a runway. That is it. That is the
- 5:39whole answer. I asked follow-up
- 5:42questions the way children do and he
- 5:44answered them all with facts about
- 5:45concrete and I went away disappointed.
- 5:48And it took me about 20 years to
- 5:50understand that he had told me the truth
- 5:52and that the truth was the runway.
- 5:55I have thought a great deal about why I
- 5:58went into this and I have landed
- 6:00somewhere unflattering
- 6:02which is that I did not choose it out of
- 6:04any calling. I chose it because it was
- 6:06the thing in my house that was never
- 6:08talked about and I have a temperament
- 6:10that walks toward those.
- 6:1222 years later, I am a commander with a
- 6:15battalion command behind me. And I am
- 6:17extremely good at this. And I have never
- 6:19in my career been asked about it by
- 6:21anybody outside my own community. Not
- 6:23once. Not at a party, not at a joint
- 6:26staff, not by a warfare officer at a
- 6:29table. I want to be accurate that this
- 6:32did not bother me. That is the part that
- 6:34becomes important later. And I did not
- 6:36see it coming at all. It did not bother
- 6:39me because I did not expect it. I had no
- 6:42standing expectation of being seen in
- 6:44the same way I have no standing
- 6:46expectation of the weather being any
- 6:47particular thing. And I had thought for
- 6:5020 years that this made me healthy. It
- 6:52did not make me healthy. It made me
- 6:54convenient. But that is a conclusion
- 6:56from July. And in the ordinary course of
- 6:59things, this account starts in August of
- 7:012023 at 4 in the morning with a category
- 7:044 crossing a naval station.
- 7:07The storm crossed on a Thursday night in
- 7:10August of 2023.
- 7:12By first light on the Friday, the
- 7:14station had lost about 90% of its roofs.
- 7:16The fuel pier was unusable. The water
- 7:18treatment plant was under 4 ft of water
- 7:20and the power plant was running on
- 7:22emergency generation with two of four
- 7:24units down. 4,000 people lived and
- 7:27worked there. I had the battalion. I had
- 7:30taken command 13 months earlier. And I
- 7:32want to be honest that I had spent most
- 7:34of those 13 months on training pipelines
- 7:36and readiness reporting which is what a
- 7:38battalion commander does in peace time
- 7:40and which is not what anybody imagines.
- 7:43Here is what the first 72 hours actually
- 7:46consist of. And it is not what people
- 7:48picture. It is not rescue. Nobody needed
- 7:51rescuing. It is assessment. The rescue
- 7:54happens before the storm and it is
- 7:56called evacuation. And it is somebody
- 7:59else's job. By the time my community is
- 8:02standing on a station, the dangerous
- 8:04part is over. And what is left is a very
- 8:06large arithmetic problem with a clock on
- 8:08it.
- 8:10You walk the station with a clipboard
- 8:12that is the entire first day. Every
- 8:14structure, every line, every run of
- 8:17buried pipe you cannot see. And you
- 8:19write down what you find. And the number
- 8:21you are producing is not a repair
- 8:23estimate. It is a triage order because
- 8:26you cannot do it all at once. There is a
- 8:29finite amount of labor and a finite
- 8:31amount of material and both of them are
- 8:32already committed to something else. And
- 8:35every hour you spend on the wrong thing
- 8:37is an hour off the right thing.
- 8:40Everybody wanted the galley. I
- 8:42understand why. It is a visible
- 8:44building. It feeds people. And there is
- 8:46a very human logic that says fix the
- 8:48place people eat. We did the water. You
- 8:51cannot feed 4,000 people you cannot give
- 8:54a shower to. You cannot run a medical
- 8:57clinic without water or a laundry or a
- 8:59fire suppression system. And if the
- 9:01water plant stays down for 11 days, then
- 9:03in about eight of them, you have a
- 9:05public health problem that cost you more
- 9:06than the storm did.
- 9:09I had that argument four times in the
- 9:11first week, twice with people senior to
- 9:13me. I won all four and I won them by
- 9:16being right and by having the numbers.
- 9:17And I want to record that not one of
- 9:19those four people has ever mentioned it
- 9:21again. That is not a grievance either.
- 9:24Being right in a room is a transaction
- 9:26that clears immediately and leaves no
- 9:28balance. You win, the decision changes,
- 9:31everybody moves on, and nobody carries
- 9:34the memory of it except the person who
- 9:36had to have the argument.
- 9:38The pier took 91 days. The power plant
- 9:42came back to full in 7 weeks in stages,
- 9:45and the stages mattered because a
- 9:47hospital and a magazine and a data
- 9:49center do not tolerate the same
- 9:51interruptions, and you sequence for the
- 9:53least tolerant.
- 9:55The water plant was up in 9 days. That
- 9:57is fast. That is genuinely fast and
- 10:00about six people on that station know
- 10:01it.
- 10:03Then the roofs which is the long
- 10:05unglamorous middle. 21 structures. You
- 10:09do temporary membrane first across
- 10:11everything because the second storm is
- 10:13always coming. And then you go back and
- 10:16do permanent. And the going back and
- 10:18doing permanent is 9 months of the most
- 10:20boring work in the world. And it is
- 10:22where a reconstruction is actually won
- 10:24or lost.
- 10:26The temporary work is the part people
- 10:28photograph.
- 10:30Blue material stretched across a roof
- 10:32line is a good photograph and it means
- 10:34the emergency is being handled. The
- 10:36permanent work is nobody's photograph.
- 10:38It is a crew on a roof in June with a
- 10:41heat index of 104 doing something that
- 10:44will look exactly like a roof. The
- 10:46community center was the 9th month. By
- 10:49the 9th month, the emergency is long
- 10:50over and the interest is gone. Nobody
- 10:53visits a reconstruction in the 9th
- 10:55month. There are no photographs and no
- 10:57distinguished visitors, and the work is
- 10:58exactly as hard as it was in the second
- 11:00week. And morale in a battalion is
- 11:02decided entirely by what happens in
- 11:04months 7 through 11. I have the dates. I
- 11:07have the crew list. It was a company of
- 11:0919 under a chief builder, and they took
- 11:11the roof, the structural repairs on the
- 11:13south wall, the electrical, and the
- 11:15interior, and it came in 11 days under.
- 11:18Two of them fell out sick doing it. Heat
- 11:20in June on a roof. Both of them fine
- 11:23within a day and both of their names are
- 11:25on a form I signed. I have never told
- 11:27anybody any of that. Not before May of
- 11:30this year, 11 months start to finish,
- 11:33August to July. And then in July of
- 11:352024, I stood on a platform in a hanger
- 11:38and read a set of orders out loud and
- 11:40handed the battalion to somebody else.
- 11:42And that was that. I stayed on the
- 11:44station. I went to a regimental staff
- 11:46job, which is a good job and which is
- 11:47mostly program management. And I have
- 11:49been doing it for 2 years. And here's
- 11:52the thing about reconstruction that I
- 11:53have never seen written down anywhere.
- 11:55There is no moment. There is no ribbon.
- 11:58There is no day when the station is
- 11:59declared fixed because it does not work
- 12:01like that. What happens is that a
- 12:03building comes back online and people
- 12:05move into it and then another one and
- 12:07then another one. And about 14 months
- 12:09in, you notice that nobody is talking
- 12:11about the storm anymore.
- 12:13By 2026, the hurricane had become a
- 12:16date. People used it to fix other things
- 12:18in time. Before the storm, after the
- 12:21storm, my daughter was born the year of
- 12:23the storm. Nobody on that station in May
- 12:26of 2026 could have told you the name of
- 12:29the unit that put it back together, and
- 12:31I do not say that bitterly. I say it
- 12:33because it is a fact about how the trade
- 12:35works, and because I had made my peace
- 12:37with it in about 2009.
- 12:40In April, the wardrobe asked me to be
- 12:42the guest of honor at their annual
- 12:43dinner. The president of the mess called
- 12:45me himself. He was pleasant about it. He
- 12:48said something about it being time
- 12:49somebody talked about the engineering
- 12:50side which was well meant and which I
- 12:53have turned over a few times since. I
- 12:55said yes. Then I spent 6 weeks
- 12:57regretting it. I wrote the speech four
- 12:59times. The first draft was policy. The
- 13:02second draft was funny and I hated it by
- 13:04the second page. The third draft was
- 13:07about my father which was self-indulgent
- 13:09and the fourth draft was so careful that
- 13:11it did not say anything at all. The
- 13:13problem is structural and I could not
- 13:15solve it. A woman whose entire
- 13:16professional value is that you cannot
- 13:18tell she was there does not have a
- 13:20speech in her. The whole competence is
- 13:22the absence.
- 13:24By the Friday, I had a fourth draft in
- 13:26my inside pocket that I did not believe
- 13:28in, a duty day I could not get out of,
- 13:30and a dinner at 1900 that I had been
- 13:32trying to find a way out of for a month
- 13:34and a half.
- 13:36Friday the 22nd of May 2026.
- 13:40At 1650, a transformer failed at the
- 13:43fuel pier. I want to be precise about
- 13:46this because the single most common
- 13:48thing wrong with a story like mine is
- 13:50that the setup is too convenient and
- 13:52this one is not convenient at all. It is
- 13:54just Friday. It was a padmounted unit
- 13:57about 9 years old and it went with a
- 13:59noise. The pier went to backup and the
- 14:01backup came up correctly which is the
- 14:03entire reason nothing worse happened.
- 14:04And then there were about 90 minutes of
- 14:06work involving a utilities crew, a duty
- 14:09electrician, an isolation, and a very
- 14:11careful conversation about what could
- 14:13and could not be energized before
- 14:15Monday. I was the regimental duty
- 14:17officer for engineering that week. That
- 14:20is not glamorous. It means that when
- 14:21something like that happens at 10:00 to
- 14:235 on a Friday, the telephone rings at
- 14:25me. So I was on the pier from 1710 to
- 14:281840. There is no version of that night
- 14:30where I skip it. The engineering duty
- 14:33officer does not send somebody else to a
- 14:34failed transformer at a fuel pier. And
- 14:36if you are looking for the place where
- 14:38the whole evening could have been
- 14:39avoided, it is not there. It was
- 14:42raining. Not dramatically. It was
- 14:44raining the way it rains on that coast
- 14:46in May, which is steadily and without
- 14:48any apparent intention of stopping. And
- 14:50I was in service dress blue because I
- 14:51had come from an office and I was going
- 14:53to a dinner and there had been no window
- 14:55in the day to be anywhere else. By 1840,
- 14:57I was wet through the shoulders and down
- 14:59the back. My shoes were finished and I
- 15:01had 40 minutes to get across the station
- 15:03which I did not have. I got there at
- 15:061910. The community center, the building
- 15:08my battalion put a roof on in the 9th
- 15:10month. 411 people were expected. The
- 15:14foyer was full. There was a coat check
- 15:16to the left of the main doors with a
- 15:17queue at it and two civilians running
- 15:19it. And there was the noise a room makes
- 15:22when 400 people are finding their seats
- 15:24and have all had a drink. I came through
- 15:26the doors in a bridge coat. I want to
- 15:29walk through the uniform properly
- 15:31because the entire dispute afterwards
- 15:33was about it and almost nobody outside
- 15:35the service will follow the argument
- 15:37otherwise.
- 15:39A bridge coat is the long navy overcoat.
- 15:42It is double breasted and it comes below
- 15:44the knee and this is the part that
- 15:46matters. The rank goes on the sleeve and
- 15:49mine was under a soaked coat with the
- 15:51cuffs turned because I had been working.
- 15:53There is no rank on the front of a
- 15:54bridge coat. There is nothing on the
- 15:56front of a bridge coat at all. That is
- 15:58not an oversight in the design. It is a
- 16:01coat, and every officer in the Navy has
- 16:03stood in a foyer in one at some point
- 16:05and been nobody for as long as it took
- 16:07to get it off. Underneath it, I was in
- 16:10service dress blue with three gold
- 16:12stripes on each arm and a rack of
- 16:14ribbons and a CB combat warfare
- 16:16specialist insignia and every single
- 16:19thing that says who I am.
- 16:22None of it was visible.
- 16:24I want to be exact about that because
- 16:26the version that went around afterwards
- 16:28is that I was out of uniform and I was
- 16:31not out of uniform. I was correctly and
- 16:33completely in uniform wearing an
- 16:35authorized overcoat wet. I stopped about
- 16:384t inside the doors to get my bearings.
- 16:41There was a group of officers to my
- 16:43right, four of them standing with drinks
- 16:45in the way people stand when they have
- 16:46arrived early and are enjoying it. One
- 16:49of them was Captain Coral Whitlock.
- 16:52I did not know that then. I knew that
- 16:54then in the sense that I have been on
- 16:56that station for 4 years and I had seen
- 16:58her face and I did not know her name
- 17:00until Monday. 51 years old, surface
- 17:03warfare, a full grade above me in dinner
- 17:06dress with miniature medals and a
- 17:08career's worth of them. She turned
- 17:10slightly, took her own coat off her arm,
- 17:12and held it out toward me without
- 17:13looking at my face. She said, "Coat
- 17:17checks that way, sweetheart." I said,
- 17:19"I'm a guest, ma'am." She still did not
- 17:22look up. She was half turned back toward
- 17:25her group and the coat was still out.
- 17:27She said, "Then you're in the wrong
- 17:29building." Her table laughed. Not all
- 17:33four of them. Two of them laughed and
- 17:35one of them made a noise and one of them
- 17:36did not. And I have thought about that
- 17:38one a great deal since. The one who did
- 17:41not was Lieutenant Commander Grant
- 17:42Pellerin. And he leaned in slightly and
- 17:44started to say something. And he got out
- 17:46one syllable of my name. And she talked
- 17:48straight over him about a car park. And
- 17:50eight feet away at the edge of the
- 17:52foyer, my own command master chief was
- 17:54standing in his dinner dress with a
- 17:56glass in his hand. Ly Farera had done 31
- 18:00years by that May and had seen
- 18:01everything a person can see in a foyer.
- 18:04He said at completely normal volume
- 18:06inside about 4 seconds, "Ma'am, I would
- 18:09put that arm down." Not loudly, not a
- 18:11scene, a sentence in the ordinary voice
- 18:14of a senior chief in a room addressed to
- 18:16a captain he had never met in front of
- 18:18about 11 people.
- 18:20That is what actually happens. I want
- 18:22that in this account because I have
- 18:23heard versions of nights like this where
- 18:25a whole room freezes for 2 minutes and
- 18:27waits for a reveal and rooms do not do
- 18:29that.
- 18:31Rooms have somebody in them who says
- 18:33something in 4 seconds and it does not
- 18:35fix anything and it matters enormously.
- 18:38Whitlock looked at him. Then she looked
- 18:40at me properly for the first time
- 18:44and she did not put the arm down. I have
- 18:46gone over that a great deal, and I have
- 18:47concluded that it was not defiance. It
- 18:50was that she had committed to a reading
- 18:51of the room about 6 seconds earlier, and
- 18:54had not yet been given a reason to
- 18:56abandon it. In a woman like that does
- 18:58not abandon a position on the word of a
- 19:00chief. So there we were, a captain with
- 19:02her arm out and a coat hanging off it, a
- 19:05command master chief who had set his
- 19:07peace, and me in a wet bridge coat, 4
- 19:10feet inside the doors, deciding to say
- 19:13absolutely nothing at all.
- 19:16I have been asked since why I did not
- 19:18simply say my rank. It is one sentence.
- 19:20It takes two seconds and it would have
- 19:22ended the whole thing in the foyer with
- 19:24nobody outside those 11 people ever
- 19:26knowing it happened. The honest answer
- 19:28is that it did not occur to me. Not as a
- 19:30decision I considered and rejected. It
- 19:33was not in the set of things available
- 19:34to me standing there. And it took me
- 19:36until about the middle of June to work
- 19:38out that this was itself the problem and
- 19:40not a virtue.
- 19:42At 1913, the mess was called to order. A
- 19:45formal dinner in the Navy runs on a
- 19:46script that is about 200 years old and
- 19:48that almost nobody reads until the week
- 19:50they are told to run it. There is a
- 19:52president of the mess and there is Mr.
- 19:54Vice who is traditionally the most
- 19:56junior officer present and Mr. Vice does
- 19:58the announcing.
- 20:00Mr. advice is a real appointment with
- 20:01real duties and the tradition is that
- 20:03the job is deliberately given to
- 20:05somebody who has no authority whatsoever
- 20:07which is one of the better ideas the
- 20:08service has ever had and which becomes
- 20:10important later in this account.
- 20:13That night Mr. Vice was Lieutenant
- 20:15Junior Grade Nico Baptiste 27 years old
- 20:194 months into his first ship and audibly
- 20:21terrified. He came to the microphone at
- 20:23the head of the room and read the words
- 20:26off a card.
- 20:28Ladies and gentlemen of the mess, please
- 20:30rise for the guest of honor
- 20:33and 400 people stood up.
- 20:36I need to tell you what that is because
- 20:37if I let it stand unexamined, it becomes
- 20:39a different story than the one that
- 20:41happened.
- 20:42They were not standing for me. They were
- 20:45standing because a lieutenant junior
- 20:46grade with a card told them to. And the
- 20:49custom of the mess is that the assembly
- 20:50rises when the guest of honor is
- 20:52escorted in. And it does not matter one
- 20:54bit who the guest of honor is. It is
- 20:57furniture. It is a protocol that would
- 20:59have produced exactly the same 400
- 21:01chairs going back if the guest of honor
- 21:03had been anybody at all. I knew that
- 21:06while it was happening, I have been in
- 21:07the Navy for 22 years, and I have stood
- 21:09up for people I had never heard of
- 21:11dozens of times. And I have never been
- 21:13able to explain to anybody, including
- 21:15myself, why knowing that made it worse
- 21:18rather than better. Perhaps this. A room
- 21:21that stands for you because you have
- 21:22earned it is a room that has made a
- 21:24judgment about you. A room that stands
- 21:26because a card told it to has made no
- 21:29judgment at all. And if you have spent
- 21:3122 years in a trade whose success is
- 21:33invisible, being on the receiving end of
- 21:35400 people performing a courtesy, they
- 21:37do not mean is a very specific kind of
- 21:39nothing. I was the most looked at person
- 21:42in that building and the least seen
- 21:44simultaneously for about 40 seconds.
- 21:47There is an escort that is also in the
- 21:49script. A lieutenant appeared at my left
- 21:51elbow and I took my coat off and handed
- 21:53it to somebody and I have no memory of
- 21:55who. And then I walked 22 m from the
- 21:58foyer to the head table with 400 people
- 22:01on their feet on both sides past the
- 22:03fourth table on the right. I did not
- 22:06look at her. That was not restraint. It
- 22:08was arithmetic. I had about 4 seconds of
- 22:11walking past that table and there was no
- 22:13version of looking at her that ended
- 22:15anywhere good. But I was aware.
- 22:19You are aware of a thing 4T to your
- 22:21right whether you look or not. What I
- 22:23know about those 4 seconds I know from
- 22:24three people who told me afterwards and
- 22:26their accounts agree which is rare. She
- 22:29had already stood because everybody had
- 22:31stood and the coat was in her left hand
- 22:33because she had not had anywhere to put
- 22:34it and she was watching me come down the
- 22:36room and Grant Pelerin beside her said
- 22:39the name he had tried to say in the
- 22:41foyer and this time she let him finish
- 22:43it. Ferrer told me on the Monday that
- 22:45her face did one thing and one thing
- 22:47only and it was not shock. He described
- 22:50it as the expression of somebody doing a
- 22:52rapid reassessment of a professional
- 22:54situation
- 22:55which I think is exactly right and which
- 22:57is the beginning of everything about
- 22:59Coraly Whitlock. That makes this a more
- 23:01difficult story than the one I would
- 23:02have preferred to tell. She recovered
- 23:04inside about 6 seconds. I have this from
- 23:07Pelerin months later and he was not
- 23:09being disloyal. He was being accurate.
- 23:136 seconds is fast. I want to give her
- 23:15that.
- 23:16I have watched officers take a fortnite
- 23:18to recover from considerably less. And
- 23:21there is a version of me that admires
- 23:22the reflex even while I am the person it
- 23:24was deployed against.
- 23:27By the time I reached the head table,
- 23:28she had begun to explain it to the
- 23:30officer on her right. Ferrer, who was on
- 23:33the same side of the room, heard the
- 23:34shape of it, if not the words. The shape
- 23:38of it was the coat. She had a version
- 23:40already. That is what a very capable
- 23:43person does under pressure, and it is
- 23:44not a character flaw. It is a reflex.
- 23:47And hers had arrived at a defensible
- 23:49position before I had finished crossing
- 23:51the room. I sat down at the head table.
- 23:54The room sat down. The noise came back
- 23:56the way noise does. There were nine of
- 23:59us at that table, and I knew two of
- 24:01them. Somebody put a bread roll in front
- 24:03of me. Somebody else asked whether the
- 24:06rain had been bad on the pier, which was
- 24:08a kind and completely ordinary question,
- 24:10and I answered it, and that was the
- 24:12first normal sentence anybody had said
- 24:14to me in about 11 minutes. Lieutenant
- 24:17Commander Revena Kilbride was two seats
- 24:18along, which I had not known, and which
- 24:21was the single best thing about the
- 24:22evening. She had been my executive
- 24:25officer for the last 14 months of the
- 24:27battalion. She had been on that station
- 24:29for the storm and she had been in the
- 24:31water plant at 3:00 in the morning on
- 24:32the fourth day with a torch in her
- 24:34teeth. She did not say anything. She
- 24:37looked at me and she looked at my
- 24:38shoulders which were dark with rain
- 24:40right through the wool and then she
- 24:42looked out at the room for a moment and
- 24:44then back at me and she raised her
- 24:46eyebrows about a millimeter. That was
- 24:48the whole conversation. 14 months of
- 24:50command together buys you that. I had a
- 24:53fourth draft in my inside pocket that
- 24:55was slightly damp at the corner and
- 24:57about 2 hours to sit through before I
- 24:59had to stand up and read it and a
- 25:00captain four tables out who had already
- 25:02finished constructing the version she
- 25:04was going to live in.
- 25:06I was called at about 2100. I stood up
- 25:09with the fourth draft in my hand and I
- 25:11got as far as the lect turn and I put it
- 25:13face down on the wood and did not use
- 25:15it.
- 25:16That was not courage. It was that the
- 25:19fourth draft was about the importance of
- 25:21infrastructure and I had spent 2 hours
- 25:23looking at 400 people in a room and it
- 25:26had occurred to me somewhere around the
- 25:28desert that not one of them knew where
- 25:29they were sitting. So I gave them the
- 25:31plain version instead. No structure, no
- 25:34opening line. I have given about 60
- 25:37briefings a year for 22 years and I have
- 25:40never once stood up without a structure
- 25:42and I did it that night and I would not
- 25:43recommend it to anybody. I said I am
- 25:47going to talk about this building.
- 25:50Then I told them the south wall, the
- 25:52roof, the date the temporary membrane
- 25:55went on and the date the permanent went
- 25:58on. The company, the chief who ran it,
- 26:01the 19 people, the 11 days under, the
- 26:04two who fell out on the roof in June and
- 26:06came back the next morning. I told them
- 26:09about the water plant and the nine days
- 26:11and about the argument I had four times
- 26:13in the first week and won. And I told
- 26:16them that the reason they had been able
- 26:17to shower on the Wednesday after the
- 26:19storm was a decision made on a clipboard
- 26:21by people they had never met. I did not
- 26:23editorialize.
- 26:25I did not say anybody should be
- 26:26grateful. There is a version of that
- 26:29speech which is a rebuke and it would
- 26:30have gone down extremely well and it
- 26:32would have been the worst thing I have
- 26:33ever done professionally. I said near
- 26:36the end. You are sitting in a building
- 26:38my battalion rebuilt in the 9th month. I
- 26:41can give you the crew if anybody wants
- 26:43it.
- 26:44That was not a challenge. I meant it
- 26:46flatly and literally. I had the list on
- 26:48my telephone and I would have read it
- 26:50and if anybody had asked, I would still
- 26:51be standing there.
- 26:54Then I sat down. There was no standing
- 26:55ovation. I want to record that because a
- 26:58story like this wants one. And it did
- 27:00not happen. And what happened was
- 27:01better. What happened was that 400
- 27:04people looked up. Nobody told them to.
- 27:07There was no line in what I said that
- 27:09instructed anybody to do anything. I
- 27:11mentioned a south wall and about 11
- 27:13people at the nearest table glanced at
- 27:15it. And then the table behind them
- 27:16noticed the glance and it went from
- 27:18there at the ceiling, at the south wall,
- 27:21at the beams. I watched it go across the
- 27:24room in a wave, table by table, the way
- 27:27a thing goes across a room. and about
- 27:29200 people in dinner dress spent 40
- 27:32seconds looking at a ceiling they had
- 27:33eaten under nine times and never once
- 27:35seen. That is the single best moment of
- 27:38my professional life and I did not do
- 27:40anything to cause it. I read out some
- 27:43dates. It lasted about 40 seconds and
- 27:45then the room came back and somebody
- 27:47laughed at another table and the evening
- 27:48resumed. 40 seconds. I have chased that
- 27:51feeling four times since and not got it
- 27:54and I have stopped trying because you
- 27:55cannot engineer it and the attempt is
- 27:57embarrassing.
- 27:59And I did not mention the foyer. Not a
- 28:01word, not a glance in that direction,
- 28:03not an oblique line about assumptions or
- 28:05uniforms or what people look like when
- 28:07they come in wet. And I want to be
- 28:09completely clear that this was a
- 28:11decision and not an oversight.
- 28:13I had about nine sentences available to
- 28:15me at that lectturn that would have
- 28:17finished Coraly Whitlock in that room
- 28:19permanently. I had the floor. I had 400
- 28:22witnesses. I had the moral position. and
- 28:25I had a captain sitting four tables out
- 28:27who had spent two hours telling people
- 28:28about a coat. I have thought about all
- 28:31nine of those sentences since repeatedly
- 28:35at 2 in the morning on more than one
- 28:37occasion. I do not want any of them. Not
- 28:40because I am better than that, because
- 28:42every one of them turns the evening into
- 28:44a story about her. And that room had 11
- 28:47months of my battalion's work in the
- 28:48roof over its head. And I was not going
- 28:50to trade that for 400 people going home
- 28:53talking about a foyer. That is the whole
- 28:55of my reasoning and I have never found a
- 28:57hole in it although I have looked.
- 29:00There was a builder secondass at a back
- 29:01table called Odilles Ferrer. She was 24.
- 29:05She was there because the mess had put
- 29:06six petty officers at the back tables
- 29:08which is a thing that wardroom does and
- 29:10which I had never thought about before.
- 29:12She had been on the community center
- 29:14crew. She was 22 at the time and she had
- 29:16been on that south wall in June and she
- 29:18was one of the 19. I did not know she
- 29:21was in the room. I could not see the
- 29:22back tables from the lectern. The
- 29:24lighting is wrong and there were 400
- 29:26people in the way. Kilbride told me
- 29:28afterwards she had been watching the
- 29:30room while I talked the way an executive
- 29:32officer watches a room and she said that
- 29:34when I got to the ninth month and the 19
- 29:36people, a young woman at the back put
- 29:38her hand over her mouth and kept it
- 29:39there.
- 29:41By Monday, the version had reached the
- 29:42regiment. It moved fast and it moved
- 29:44cleanly, which is what happens when
- 29:45aversion is plausible. The bad ones die
- 29:48over a weekend. The dangerous ones are
- 29:50the ones that could be true. Hers was
- 29:52this, that the guest of honor had
- 29:54arrived out of uniform, that in a dark
- 29:57foyer, in a long overcoat with no
- 29:59visible insignia, an honest mistake had
- 30:02been made by somebody who was trying to
- 30:03hand a coat to what she reasonably
- 30:05believed was staff, that the whole thing
- 30:08had been blown out of proportion by
- 30:09people who enjoy that sort of thing.
- 30:12Every clause in that is defensible and
- 30:15the loadbearing one is a lie.
- 30:18I was not out of uniform. There is no
- 30:21such thing as out of uniform when you
- 30:23are wearing an authorized overcoat over
- 30:25a service dress uniform and a captain
- 30:27with 29 years in knows that. But it is a
- 30:30small lie and it is the kind that is
- 30:32very expensive to correct because to
- 30:34correct it you have to be the person who
- 30:35is still talking about it.
- 30:38That is the whole economics of a story
- 30:40like that one.
- 30:42The version cost her nothing to
- 30:43maintain. Correcting it cost me my
- 30:46reputation as somebody who lets things
- 30:48go, which is the only reputation I have
- 30:51that has ever been worth anything.
- 30:53I did not correct it. I want to be
- 30:56honest about Coral Whitlock because the
- 30:58easy thing here is to write her as a
- 31:00device and she is not one.
- 31:03She was 51. She had been passed over for
- 31:06her first look at flag and was in the
- 31:08window where a captain either goes up or
- 31:10finishes. She was, by every account I
- 31:13have ever heard, including from people
- 31:14who dislike her, extremely good at her
- 31:16job. Her ship had been the best ship in
- 31:19the group 2 years running, and that is
- 31:20not luck. And she had spent a career
- 31:23being sharper than everybody in the
- 31:25room, because that is what it had taken
- 31:26to stay in it. And 30 years of that does
- 31:29something to a person that I am not
- 31:30going to pretend I fully understand from
- 31:32the outside. Pellerin said it to me in
- 31:34June and he said it carefully because he
- 31:37was in an impossible position and had
- 31:38been all along. He said, "Ma'am, she is
- 31:41not a bad officer. That is the part
- 31:43nobody wants." He is right and it is the
- 31:45part nobody wants. It would be much
- 31:48easier if she were bad at her job. She
- 31:50was not. She was excellent at her job
- 31:52and she looked at a wet woman in a foyer
- 31:54and decided in about a second and a half
- 31:55what she was. And both of those things
- 31:58are true about the same person and I
- 32:00have not got a tidy way to hold them
- 32:02together. Ferrer wanted to take it up,
- 32:04he would have been within his rights and
- 32:06he would have been effective. A command
- 32:08master chief with 31 years who can name
- 32:11nine witnesses is not somebody a
- 32:13captain's version survives contact with.
- 32:16He came and found me on the Tuesday. 31
- 32:19years, Command Master Chief, and about
- 32:21as angry as I have ever seen him, which
- 32:23in his case means he was very slightly
- 32:25more precise than usual. He said, "There
- 32:27were 11 people in that foyer, ma'am. I
- 32:30can name nine of them." I said no. He
- 32:33said you are going to let it stand. And
- 32:36I said I am going to let it be somebody
- 32:38else's. He did not like that. He is
- 32:41entitled not to like it. He stood there
- 32:44for a moment and then he said yes ma'am.
- 32:46In the specific way that means he was
- 32:48going to think about it and he left. I
- 32:51owe him a straight account of why and
- 32:53here it is and it is not forgiveness. It
- 32:56is that a complaint from me would have
- 32:57been about me. Every fact in it would
- 32:59have been correct and every person
- 33:01reading it would have been reading a
- 33:03document written by the wronged party
- 33:05and it would have gone into a process
- 33:07that takes four months and produces a
- 33:09paragraph
- 33:10and there were nine other people in that
- 33:12foyer and eight of them outranked nobody
- 33:15and one of them was a lieutenant
- 33:16commander at her own [clears throat]
- 33:17table.
- 33:19If it was going to be anything it was
- 33:21going to have to come from them. That is
- 33:24not strategy. That is just how a thing
- 33:26has to work if it is going to mean
- 33:28anything at all. The conversation that
- 33:30mattered was with Kilbride in a car park
- 33:33on the Thursday. She asked me straight
- 33:35out whether I was all right, which
- 33:36nobody else had because everybody else
- 33:38had been asking whether I was going to
- 33:39do something. And I told her the thing I
- 33:42had worked out on the Wednesday and did
- 33:43not want to have worked out. I said she
- 33:46thought I was staff and I was not
- 33:48offended by that. It took me 4 days to
- 33:51understand that this is the worst part.
- 33:53Kilbride said, "Say the rest of it." I
- 33:56said, "I have been in this Navy for 22
- 33:59years and I do not expect to be
- 34:01recognized, not by anybody outside my
- 34:03own community. I have never expected
- 34:06it." I thought that was health. She
- 34:09waited. I said, "It is not health. It is
- 34:12that I taught an entire station how to
- 34:13look past me, and then I was surprised
- 34:15when one of them did it to my face." She
- 34:17did not argue with me, which I had
- 34:19wanted her to. She stood in a car park
- 34:22with her keys in her hand and let that
- 34:23sit for a while. And then she said,
- 34:26"That is about half right, ma'am." And
- 34:28got in her car and she has never told me
- 34:30which half. The thing that actually
- 34:33happened happened in June, and I had
- 34:36nothing to do with any of it. Nico
- 34:38Baptist wrote a paragraph. He was 27. He
- 34:42was a lieutenant junior grade with 4
- 34:44months on a ship. And he had been Mr.
- 34:46Vice because Mr. Vice is always the most
- 34:48junior officer present. and he had been
- 34:50standing at a microphone 11 ft away from
- 34:52the foyer when the whole thing happened.
- 34:55Every mess has a standing set of
- 34:57arrangements. Ours ran to nine pages and
- 34:59covered dress, seating, the toasts, the
- 35:02smoking lamp, and the order of the
- 35:03courses. It said nothing at all about
- 35:05how a guest of honor arrives. So there
- 35:08is now a paragraph in it. He drafted it.
- 35:11He took it to the president of the mess,
- 35:12who is a captain, which took a quantity
- 35:14of nerve that I do not think he will
- 35:16ever be given credit for. It says in
- 35:19substance that the guest of honor is met
- 35:21at the entrance by the president of the
- 35:23mess or a designated escort from the
- 35:26moment of arrival and that the escort
- 35:28remains with the guest until the head
- 35:29table is seated.
- 35:31Two sentences entirely procedural. It
- 35:34solves the problem completely by
- 35:36removing the foyer from the equation
- 35:38which is the only thing that was ever
- 35:40going to solve it because you cannot
- 35:41instruct 400 people to be better at
- 35:44recognizing people.
- 35:46My name is nowhere in it. It went up in
- 35:48June and it was signed and it will
- 35:50outlive everybody involved and in 2040
- 35:53nobody reading it will have the faintest
- 35:55idea why it is there.
- 35:58I have never thanked him for it. I
- 36:00thought about it for about a week and
- 36:02decided against because a commander
- 36:04thanking a lieutenant junior grade for a
- 36:06paragraph makes the paragraph about the
- 36:08foyer and at the moment it is just a
- 36:10rule about escorts. That is what an
- 36:12institutional fix looks like. It is
- 36:15boring. It is two sentences of furniture
- 36:18written by the most junior officer in
- 36:19the room, and it is worth more than any
- 36:21complaint I could have filed.
- 36:23A complaint disciplines one person. A
- 36:26paragraph in a standing instruction
- 36:27disciplines the situation permanently
- 36:30for everybody who comes after, including
- 36:32the people it will one day protect from
- 36:34somebody who has not been born yet. The
- 36:36other thing I know about, I know one
- 36:38fact about and nothing else. A fitness
- 36:41report was written by somebody who was
- 36:42in that foyer about somebody else who
- 36:45was in that foyer and it was not written
- 36:46by me and it did not come from my chain
- 36:48of command and it went where those go. I
- 36:51heard the fact of it in late June from
- 36:53Ferrer who heard it the way command
- 36:55master chiefs hear things. I do not know
- 36:57what it says. I do not know whether it
- 36:59says anything at all in the sense that a
- 37:01fitness report is a very carefully
- 37:02constructed document and the whole art
- 37:04of it is what is not there. I did not
- 37:07ask. I want to record that I wanted to I
- 37:10wanted to badly for about a fortnite and
- 37:12I have got a dozen ways to have found
- 37:13out and did not use one of them and my
- 37:15reason is not high-minded.
- 37:17My reason is that I know exactly what I
- 37:19am like and the day I find out is the
- 37:21day this becomes a thing I am following
- 37:23and a thing you follow is a thing you
- 37:25are still inside. The regiment asked for
- 37:27the speech in writing. Somebody had
- 37:30mentioned it upward and there was
- 37:31interest in putting it in a newsletter
- 37:33and a captain on the staff asked me for
- 37:34a copy. I did not have one. The fourth
- 37:37draft was face down on a lectturn and
- 37:39bore no relationship at all to what I
- 37:41had said. So I sent them the crew list
- 37:44instead. I did not do that to make a
- 37:46point, although I can see how it reads.
- 37:49I did it because they had asked me for
- 37:50the speech and the speech had been the
- 37:52crew list. That was the content.
- 37:55Everything else was dates around the
- 37:56names. All of it.
- 37:59every name from the reconstruction, not
- 38:01just the community center company, going
- 38:03back to the assessment walk in August of
- 38:052023.
- 38:08140 names with rates in the order they
- 38:10had come on to the job. I did not send a
- 38:13note with it. There was no note to send.
- 38:16In the second week of June, it went up
- 38:18on a board in the lobby of the community
- 38:20center. Somebody in public works did it
- 38:24properly, mounted and framed on the wall
- 38:26on the left as you come in from the car
- 38:28park at about eye height. My father
- 38:31found out from a newsletter that a man
- 38:33he served with in 1978 still forwards
- 38:36him. He called me on a Sunday. He is not
- 38:39a man who calls. He said there is a
- 38:41board. I said there was. He was quiet
- 38:45for a bit in the way he is. And then he
- 38:47said the second of the two sentences he
- 38:48has said about the trade in my entire
- 38:50life. He said, "Names on a wall is the
- 38:53whole job, V. That is the only monument
- 38:55any of us get." And then he asked me
- 38:58about the car, and we talked about the
- 38:59car for 11 minutes, and that was the end
- 39:01of it. Coral Whitlock and I have never
- 39:04spoken. We have been in the same
- 39:06building twice since the 22nd of May.
- 39:08The first time was a briefing in early
- 39:10June with about 30 people in it, and we
- 39:12were never within 20 ft of each other,
- 39:14and I'm not certain she knew I was
- 39:15there. The second time was a passageway
- 39:18in July. She was coming one way and I
- 39:20was coming the other and there were
- 39:21perhaps 11 ft between us and nobody else
- 39:23in it and we both had about 4 seconds of
- 39:25warning. Neither of us did anything, not
- 39:28hostility, nothing. She looked at me and
- 39:31I looked at her and we both kept walking
- 39:33at exactly the pace we had been walking
- 39:35and that is the last time the two of us
- 39:36have been in a room together and I
- 39:38expect it will remain so.
- 39:40I have been asked twice by the only two
- 39:42people I have told this to in full
- 39:44whether I forgive her. It is the wrong
- 39:47question and I have stopped being polite
- 39:48about saying so. Forgiveness is a
- 39:51transaction and it takes two parties.
- 39:53She has never spoken to me. She did not
- 39:56apologize on the night or in the
- 39:57following week or at any point in 9
- 39:59weeks and by every account she tells it
- 40:01as a misunderstanding about an overcoat.
- 40:03There's nobody there to forgive. There's
- 40:06only a version of events moving around a
- 40:08station with my name in it and somebody
- 40:09else's hand on it. What is available
- 40:12instead is a decision about how much of
- 40:14my week she gets. And I made mine in
- 40:16about the second week of June. And it
- 40:18holds most of the time. Most of the time
- 40:20is the honest phrasing. It does not hold
- 40:22at 4 in the morning. And it does not
- 40:24hold in a passageway with 11 ft in it.
- 40:27What it holds through is the working
- 40:29day, which is about 80% of my life. And
- 40:3280% is a good result for a decision you
- 40:34make about a person. The thing that
- 40:36actually changed me was Ferrer. She
- 40:38asked to talk to me in late June. She
- 40:40went through her chief who went to
- 40:42Ferrer who came to me which is four
- 40:44steps for a 24year-old to ask a
- 40:47commander a question and which tells you
- 40:49everything about how far apart we sit.
- 40:52She came to my office. She stood up the
- 40:55whole time and I did not tell her to sit
- 40:58down because I could see it would not
- 40:59help. She said, "Ma'am, how do you get
- 41:03people to look at the work?" She had
- 41:05rehearsed it. You can always tell it
- 41:08came out slightly too flat and slightly
- 41:10too fast the way a sentence does when
- 41:12somebody has said it to themselves in a
- 41:14corridor.
- 41:16That is the question. That is the entire
- 41:18question of my community asked by
- 41:20somebody who has been in it 2 and 1/2
- 41:22years and I have been in it 22 and I did
- 41:25not have a good answer ready. I gave her
- 41:27the honest one first because she was
- 41:28going to find it out anyway and it is
- 41:30better coming from somebody who is not
- 41:31bitter about it. I said mostly you do
- 41:34not. Then I gave her the other one. I
- 41:37said, "Put the names up every time. Not
- 41:39yours. Theirs on the completion on the
- 41:42record out loud if you are standing
- 41:44anywhere near a microphone every time
- 41:46whether or not it is noticed for the
- 41:48whole of your career." She said, "Does
- 41:51that work, ma'am?" I said, "It worked on
- 41:54400 people in May, and I had to be a
- 41:56lieutenant colonel's worth of angry at a
- 41:59lectturn to do it once." Which is not
- 42:01true. I was not angry at all. But it was
- 42:05the sentence that landed and I have
- 42:06decided not to correct it. So I do that
- 42:09now at every completion, every handover,
- 42:12every close out. I read the crew into
- 42:15the record by name out loud whether
- 42:18there is anybody in the room or not. It
- 42:20takes about 4 minutes and it is faintly
- 42:22ridiculous and nobody has ever asked me
- 42:24to do it. I started in July and I am not
- 42:26going to stop. And in the first week of
- 42:29July, a job came up on the regimenal
- 42:31list. an 18-month reconstruction on the
- 42:33east side, utilities, foundations, three
- 42:37buildings, and a schedule that runs
- 42:39through two wet seasons.
- 42:41There is no ceremony attached to it at
- 42:43any point. There is no ribbon at the
- 42:45end. It is the single least visible
- 42:47thing on that list, and about four
- 42:49people wanted it. I asked for it.
- 42:52Kilbride telephoned when she saw the
- 42:54list. She wanted to know whether I had
- 42:56lost my mind or was making a point and I
- 42:58told her neither and she did not believe
- 43:00me for about a
- 43:02good job. That is the entire reason. It
- 43:05is 18 months of hard sequenced
- 43:08technically interesting work with a crew
- 43:10I know and nobody is going to come and
- 43:12look at it. And after 22 years I have
- 43:15finally stopped experiencing that second
- 43:17clause as a cost.
- 43:19The board is still in the lobby.
- 43:22140 names mounted and framed on the left
- 43:25as you come in from the car park.
- 43:26Something has happened to it that nobody
- 43:28planned and that nobody controls. People
- 43:30have started adding to it, not on the
- 43:33board, around it. There is a corkboard
- 43:36on the adjacent wall that used to have
- 43:38notices on it and it now has about 30
- 43:40index cards pinned to it. And every one
- 43:42of them is a crew, a public works crew
- 43:45that did the water mane on the North
- 43:46Road in 2019. Somebody's father's
- 43:50company from a job in the 1990s. A
- 43:52galley refit. A crew of six who did a
- 43:55roof on a chapel in 2015 that nobody has
- 43:58ever mentioned in any document anywhere.
- 44:02Handwritten unofficial.
- 44:04Nobody has asked permission for any of
- 44:06it. And I am fairly sure that if anybody
- 44:08in facilities noticed it properly, they
- 44:11would have to take it down. And so far,
- 44:13nobody in facilities has noticed it
- 44:15properly.
- 44:16I have been to look at it four times. I
- 44:19have never added anything to it and I am
- 44:21not going to. It is not mine. That is
- 44:23the entire reason. The moment a
- 44:25commander pins a card to that corkboard,
- 44:27it becomes an official thing with an
- 44:29owner and an official thing with an
- 44:30owner gets a policy. And a policy gets
- 44:32it taken down inside a year. The best
- 44:34things on a naval station are the ones
- 44:36nobody has noticed hard enough to
- 44:38regulate.
- 44:39Lyall Ferrer retires in September. 31
- 44:42years. He came into my office at the end
- 44:45of a working day in the second week of
- 44:47July about a material schedule and we
- 44:49did the material schedule and then he
- 44:50stood in the doorway the way he does
- 44:52when there is one more thing. He said,
- 44:54"Ma'am, 2008 the work package." I said,
- 44:58"I remembered." He said, "You read the
- 45:01whole thing." I said I had and that
- 45:03there had been four things wrong with it
- 45:05and that he had known about all four. He
- 45:07said, "Six things wrong with it." Then
- 45:10he said, "You understood it, ma'am." and
- 45:12he went home. Four words. I wrote them
- 45:15down that evening in the same notebook I
- 45:18use for site work, which is not a
- 45:19sentimental object, and they are on a
- 45:21page between a concrete pore schedule
- 45:23and a list of gate access requests.
- 45:26Which brings me back to a slab on the
- 45:28east side of the station at 6:20 on a
- 45:30Tuesday morning in July. 19 people, two
- 45:33pumps, a pour that had been rescheduled
- 45:36twice for weather and that had a 4-hour
- 45:38window in it and was going to be tight.
- 45:41There's a particular quality to a site
- 45:42at 6:20 in the morning before a pour.
- 45:45Everything is staged and nothing has
- 45:47started. The forms are in, the steel is
- 45:49tied and inspected, the trucks are
- 45:51lining up on the access road and there
- 45:53is about 10 minutes where 19 people
- 45:55stand around drinking coffee and the
- 45:57whole thing is still perfect. I was
- 45:59standing on the edge of the formwork
- 46:01with a notebook and I wrote 19 names
- 46:03down before anybody touched anything
- 46:05because that is what I do now. 18 months
- 46:08of that ahead of me. utilities,
- 46:10foundations, three buildings, two wet
- 46:13seasons, and no ribbon at the end of any
- 46:15of it. I was happier at 6:20 on that
- 46:18Tuesday than I have been in about 2
- 46:20years, and I am aware of how that reads,
- 46:22and it is true anyway. So, here is what
- 46:25I have got.
- 46:27400 people stood up for me in May. It
- 46:30meant nothing. I want to be exact
- 46:32because this is the whole thing. It
- 46:34meant nothing because a 27year-old with
- 46:36a card told them to. And the custom of
- 46:38the mess is that the room rises and they
- 46:41would have stood for anybody and they
- 46:43did not know who I was when they stood
- 46:45and about half of them did not know when
- 46:47they sat back down.
- 46:50In June 140 names went on a board in a
- 46:53lobby and I would guess that nine people
- 46:55have ever stopped and read it.
- 46:58I know which one of those two I would
- 47:00keep and it is not close.
- 47:03The room standing was about protocol.
- 47:06The board is about 140 people who were
- 47:08on a roof in June and about six of whom
- 47:11are still on that station and one of
- 47:13whom is a builder secondass who now
- 47:15reads names into a record because I told
- 47:17her to. If you do work that only shows
- 47:20when it fails, and a lot of people do,
- 47:22then nobody's coming to tell you that it
- 47:24mattered.
- 47:26That is not a thing that is going to
- 47:27happen. The building works and the water
- 47:30runs and the room stays dry. And the
- 47:32whole measure of your success is that
- 47:34nobody has had a single thought about
- 47:36you all year. And the standing ovation
- 47:38is not the thing anyway.
- 47:41I have had the standing ovation. It was
- 47:43400 people and it lasted about 90
- 47:46seconds and it was furniture. Put the
- 47:48names up. Say them out loud. Write them
- 47:50into the record. Do it at the
- 47:52completion. Do it at the handover. Do it
- 47:54when there is nobody in the room to hear
- 47:56you. and do it for the people who did
- 47:57the work rather than the person who
- 47:59signed for it. That is the whole of what
- 48:02I have got, and I got it at 44. And it
- 48:05took a captain holding out a coat in a
- 48:07foyer to teach it to me, which I do not
- 48:09think she would find funny, and which I
- 48:10have decided is not her business.
- 48:13That's the whole of it. A failed
- 48:15transformer on a fuel pier, a wet
- 48:17overcoat, 400 people getting to their
- 48:19feet because a 27year-old with a card
- 48:21told them to, and 140 names on a board
- 48:24in a lobby that about nine people have
- 48:26ever stopped to read. I never spoke to
- 48:29her again. There was no apology and no
- 48:31conversation, and there is not going to
- 48:33be one, and I have made my peace with
- 48:35that, too, which took longer. What I
- 48:38would genuinely like to know is what you
- 48:40would have done at that lect turn
- 48:41because I had about nine sentences
- 48:42available to me that would have finished
- 48:44her in front of 400 people and I did not
- 48:46use any of them. Would you have?
- 48:50And if you do work that only gets
- 48:52noticed when it fails, what would it
- 48:54have taken for somebody to see it? Tell
- 48:56me in the comments. I do read them. And
- 48:59if this one hit home, hit subscribe.
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