CIJ Logan Symposium 2020: An interview with Theranos Whistleblower Tyler Shultz — Transcript
Full transcript
- 0:01[Music]
- 0:10so
- 0:10welcome my name is delfin algon and i'm
- 0:13the executive director of the signals
- 0:15network
- 0:16and i'm honored to introduce you and
- 0:19animate today's conversation
- 0:21i would like to thank the logan
- 0:22symposium for organizing the
- 0:24conversation
- 0:25entitled blowing the whistle i would
- 0:28like to thank you tyler
- 0:30uh for accepting the invitation to
- 0:33discuss your experience
- 0:35uh with us today so for the full
- 0:38disclosure i think i should say that we
- 0:40know each other a little bit
- 0:42um because we both live normally in the
- 0:45san francisco bay area but
- 0:47more importantly you have been on the
- 0:50board
- 0:51of the signals network the non-profit i
- 0:54funded
- 0:54three years ago and at the signals
- 0:58network we support whistleblowers
- 1:00who have shared public interest
- 1:02information with the press
- 1:04and we help we sub-lawyers and
- 1:07journalists to work together
- 1:09in order to hold powerful interests
- 1:11accountable
- 1:12so that's kind of i hope why it made
- 1:15sense for you to
- 1:16accept to help us and now the signals
- 1:20network is operational in 11 countries
- 1:23the us and 10 european countries
- 1:26and that's countries where we support we
- 1:29saw blowers who have shared
- 1:31information with the press and for some
- 1:34logic reason i cannot say publicly where
- 1:37they are but
- 1:38they are we sablers who are behind
- 1:41um some of the major story of our time
- 1:44from me to stories to corruption
- 1:47to stories linked to the coronavirus
- 1:52or health hazards and they shared
- 1:55information with
- 1:56media like the new york times npr the
- 1:59guardian
- 2:00bbc der spiegel and so on
- 2:03and most of them come to us from
- 2:05journalists
- 2:06or general counsel of media who advise
- 2:09them to
- 2:10talk to us if they want to talk to a
- 2:13lawyer
- 2:13or get legal advice and then we we help
- 2:16them
- 2:18so and in parallel at the signals
- 2:20network we work with media committee
- 2:22to protect their sources and to work on
- 2:25collaboration
- 2:27uh and investigation based on
- 2:30information
- 2:30provided by we saw blower and we already
- 2:33have coordinated the publication of two
- 2:36major investigations
- 2:38with media in the us and europe like
- 2:40didsai
- 2:41el mundo media path radio france and so
- 2:44on
- 2:45and actually the last one was related to
- 2:47plasma donation
- 2:49and was published in july so
- 2:52on our board we have whistleblowers like
- 2:54tyler antoine del two
- 2:56the looks like swissors or lawyers like
- 2:59ben wisner from
- 3:00aclu online security expert and so on
- 3:03and and they all bring
- 3:05expertise and experience in order to
- 3:07protect those who
- 3:09would take risk to share public uh
- 3:11interest in formation
- 3:13with the press and to hold powerful
- 3:15interests accountable
- 3:17and so basically you tyler you hold a
- 3:2010 billion dollar company accountable
- 3:24teranos and that's quite of a story
- 3:27and i'm i'm really excited to to discuss
- 3:30it again with you two
- 3:31today and for those of you who have not
- 3:34read
- 3:35the amazing book bad blood written by
- 3:38the wall street journal journalist john
- 3:40carrera or for those of you who have not
- 3:43seen the hbo documentary the inventor
- 3:46or for those of you who have not
- 3:48listened to
- 3:50tyler's podcast thicker than water
- 3:53and i i will talk about this podcast a
- 3:55lot because i listen to it and it's
- 3:57really amazing and i would recommend
- 4:00to any everyone to to listen to it
- 4:03thicker than water uh uh available on
- 4:06audible
- 4:08so for all of you who don't know about
- 4:11tyler's story
- 4:12i will just start by asking tyler to
- 4:15to explain the whole process again like
- 4:18from being a young uh graduate
- 4:21graduate from stanford university hired
- 4:24by an exciting company called terranos
- 4:28to to be called by the wall street
- 4:30journal uh a whistleblower what's
- 4:33what was this journey um
- 4:36and uh yeah and really from being
- 4:39excited to join a company
- 4:42to to to leave a
- 4:45hell uh and hope and
- 4:48thanks god recover from all this so so
- 4:52yeah tyler
- 4:53sorry again can you tell us your story
- 4:56yeah sure i'll uh i'll tell it in the
- 4:58briefest way possible so we can dive
- 5:00into some other
- 5:01other questions but uh yeah so i first
- 5:04met
- 5:04elizabeth holmes in my grandfather's
- 5:06living room because i was a junior at st
- 5:08samford university at the time he worked
- 5:11at stanford university
- 5:13and i got i just got a phone call from
- 5:14him one day and he said i have this
- 5:16brilliant woman coming over
- 5:18to my house for lunch so it'd be great
- 5:20if you could come over and just listen
- 5:21in on this discussion
- 5:22so i had almost no context but i went
- 5:24over there and that was the first time
- 5:26that i heard elizabeth
- 5:28tell the vision of theranos which i
- 5:29instantly fell in love with
- 5:32so anything that a central laboratory
- 5:34could do theranos could do
- 5:35by just testing a single drop of blood
- 5:38from your fingertip
- 5:40and you could do this in point of care
- 5:41settings and she mentioned things like
- 5:43medevac helicopters
- 5:45and battlefields and operating rooms
- 5:48and drug stores so it sounded like
- 5:52this was a truly revolutionary
- 5:54technology
- 5:55and on top of that she had this very
- 5:56compelling story of dropping out of
- 5:58stanford when she was 19 years old
- 6:00to start this company so she kind of
- 6:02seemed like the female steve jobs she
- 6:04even dressed like steve jobs
- 6:07um so i definitely fell into the hype
- 6:10along with everybody else and i walked
- 6:13away from my first meeting with her
- 6:14thinking that
- 6:15this was something that i absolutely had
- 6:17to be involved with
- 6:18so i followed up with her and was able
- 6:21to get myself
- 6:22an internship between my junior and
- 6:25senior year of college
- 6:26so during my internship i worked in a
- 6:29research lab with
- 6:32all of my co-workers had never seen a
- 6:34theranos device before
- 6:36i never saw a theron's device while i
- 6:37worked there and i think my
- 6:39probably the biggest takeaway from my
- 6:42internship was that
- 6:43secrecy was taken extremely seriously at
- 6:46theranos
- 6:47there are barricades up everywhere you
- 6:49weren't supposed to talk to other labs
- 6:50about what you were working on in your
- 6:52lab
- 6:53a lot of senior scientists had never
- 6:54even seen the product they were working
- 6:56on they had never seen that there knows
- 6:58technology they didn't even know what it
- 6:59was
- 7:00um thanos was deep in stealth mode at
- 7:03the time nobody supposedly no one
- 7:04outside of theranos knew that they were
- 7:06even in diagnostics
- 7:08um so i kind of felt like i was working
- 7:10at the cia almost it's like i couldn't
- 7:12say anything about my job
- 7:14and then i went back to stanford uh you
- 7:17loved it
- 7:17you loved working there as an intern i
- 7:20did i
- 7:20really enjoyed working there as an
- 7:22intern um
- 7:24i continued to kind of build my
- 7:25relationship with elizabeth
- 7:27and at that time she was becoming a
- 7:29little bit integrated into my family she
- 7:31started coming to our family
- 7:32christmas parties and birthday parties
- 7:35and
- 7:36thanksgivings and things like that um so
- 7:39it was
- 7:39almost like she was becoming one of my
- 7:41cousins
- 7:43um so my relationship definitely grew
- 7:45while i was working
- 7:46uh as an intern um
- 7:50so then i went back to stanford finished
- 7:51up my senior year
- 7:53uh spent the summer traveling through
- 7:55europe playing guitar on the street had
- 7:56a great time and then came back and
- 7:58started working full-time at theranos
- 8:00and my first day was the day that they
- 8:02launched the product
- 8:04so finally they came out of stealth mode
- 8:06they told the world what they were doing
- 8:08how they were going to revolutionize
- 8:09healthcare
- 8:10so it was a super exciting time for that
- 8:12to be your first day as a full-time
- 8:14employee
- 8:16but at the same time the manager of the
- 8:18assay validation team which was the team
- 8:20that was in charge of making sure that
- 8:21these tests worked
- 8:23quit on that same day in a very dramatic
- 8:25way i was told she was crying in the
- 8:27parking lot
- 8:28um and then i had a team meeting with my
- 8:32with my manager who essentially told us
- 8:34that even though we launched the product
- 8:37that there were no tests being run on
- 8:39the product
- 8:40every test that we collected from the
- 8:42first walgreens that launched
- 8:44uh was being run on third-party
- 8:46equipment or sent out to outside labs
- 8:49and on top of that they weren't even
- 8:50collecting finger pricks so essentially
- 8:52people were going into walgreens
- 8:54getting a needle in their arm drawing
- 8:55blood they would bring it back to their
- 8:57nose their nose would run it on
- 8:58third-party equipment or send it to
- 9:00labs like ucsf and and quest diagnostics
- 9:04and things like that
- 9:05um so it was really confusing it was a
- 9:08very confusing first day
- 9:10and a couple days after that um we got
- 9:14an email from
- 9:15sunny who was the president and ceo of
- 9:17the company
- 9:18telling all the research labs that we
- 9:20should stop our experiments
- 9:22because we were all being moved to this
- 9:24assay validation team which was the team
- 9:26that had their their manager quit
- 9:29and that's when i started working with
- 9:30the theranos product and
- 9:32right off the bat you can see that
- 9:33there's nothing revolutionary about it
- 9:35there's
- 9:36just a pipet inside of a box so there
- 9:38was nothing that that
- 9:40theranos device could do that i couldn't
- 9:42do with my own hand
- 9:44by moving a pipette which is just a
- 9:46simple
- 9:47liquid handling cheap instrument in
- 9:50almost
- 9:51every lab in the world so it was very
- 9:54underwhelming
- 9:55and it could only run one test at a time
- 9:58so even if we did
- 9:59have 300 tests validated on this system
- 10:02if you went and ordered 300 tests
- 10:04it would need to be run on 300 different
- 10:05devices so so basically that's
- 10:08when you were able to see by with your
- 10:11own eyes
- 10:12that what was promoted by terranos which
- 10:15supposedly this
- 10:17wonderful new machine who could do 300
- 10:20tests
- 10:21thanks to one um
- 10:27did not did not exist and could do
- 10:30not even one test at a time and that was
- 10:32when you because you were able to
- 10:34be to access the machine which was not
- 10:37the case for a lot of
- 10:38employees yeah so that was
- 10:42a huge red flag um it also wasn't a
- 10:44standalone system so you needed to use
- 10:46it in combination with other
- 10:48um like liquid handling robots um
- 10:52and during on your podcast you even say
- 10:55that you had to manually close the door
- 10:59or make the heat uh go down
- 11:02with your hand or yeah it was it
- 11:05had some engineering defects so like
- 11:08the door that you would put the
- 11:10cartridge in sometimes wouldn't close
- 11:12so we would have to tape it shut with
- 11:14tape um there were barcode scanners on
- 11:16the cartridges that
- 11:17the device would scan it and they would
- 11:18know what tests to run but often the
- 11:20barcode scanner wouldn't even work so we
- 11:22would rip the
- 11:23cart the barcodes off put it on a pair
- 11:25of scissors and stick scissors into the
- 11:27device and try to get it to scan
- 11:28it would often be too hot so we'd cool
- 11:30it down we'd open the door try to wave
- 11:32our hands sometimes it would be too cold
- 11:33and we'd
- 11:34have little blankets that we could put
- 11:35over it um
- 11:37tips would fall off we are talking about
- 11:39the machine which is supposed to be the
- 11:41gold mine
- 11:43of at that time was the company already
- 11:46valued at 10 billion dollars it was
- 11:50shortly afterwards valued at 10 billion
- 11:52i'm not sure what it was valued at when
- 11:54i started working there but it was
- 11:56you know right around that time it was
- 11:58valued at nine billion dollars
- 12:00and i think that evaluation came because
- 12:02elizabeth was essentially saying
- 12:04this revolutionary technology is going
- 12:06to upend the entire laboratory
- 12:08diagnostics industry
- 12:09and quest diagnostics is worth nine
- 12:11billion dollars therefore we are worth
- 12:13nine billion dollars because we are
- 12:14going to take all of their business
- 12:16uh so they were very bold and aggressive
- 12:18um
- 12:19and had really had no technology
- 12:23sorry go ahead and tell us about your
- 12:25journey working there yeah
- 12:27yeah so then there were some a few other
- 12:29red flags where
- 12:31when regulators came in to actually give
- 12:33us
- 12:34our clia certifications that we could be
- 12:36a certified central laboratory
- 12:38they were not shown the room that had
- 12:40the theranos devices and the doors to
- 12:42the
- 12:42to the room that had the theranos
- 12:44devices were locked that day we were not
- 12:46supposed to go in or out of that room
- 12:48so the regulators we got our our clear
- 12:50certification without the regulators
- 12:52ever seeing a therianos device
- 12:54so that was a huge red flag and then we
- 12:57were we
- 12:57essentially participated in a kind of
- 13:00audit
- 13:01or like a safety inspection where we're
- 13:03supposed to
- 13:04test a sample and give the results to a
- 13:06third party who knows the answer
- 13:08and so when we got that we split it and
- 13:10we ran it on the therinos platform
- 13:12and third-party equipment and in some
- 13:14cases the results were off by more than
- 13:16300 percent
- 13:17and we reported the results from the
- 13:19third party equipment
- 13:21even though at that time we were
- 13:23actually running patient samples on the
- 13:25theranose product
- 13:26because after i joined that validation
- 13:29team we ended up expanding the test menu
- 13:31from zero tests up to seven so by the
- 13:33time i left we were running seven tests
- 13:34on the theranos platform
- 13:37um so all these red flags were kind of
- 13:38building up for me
- 13:40and so i actually well i talked to a lot
- 13:42of my
- 13:43my co-workers the senior scientists they
- 13:45were all seeing the exact same things
- 13:47and
- 13:48so i went and i actually confronted
- 13:49elizabeth about some of these things
- 13:52and she kind of brushed them off a
- 13:54little bit said i'll set you up with a
- 13:56meeting with a vice president to go over
- 13:58these things
- 13:58i went and i met with the vice president
- 14:01he
- 14:02also kind of brushed them off kind of
- 14:04said like yeah some things we didn't do
- 14:06perfectly but it's not that big of a
- 14:08deal
- 14:09and i eventually just asked him i said
- 14:11do you actually think that this
- 14:13test is better than tests that already
- 14:15exist
- 14:16and he said i don't think we've ever
- 14:18claimed to be better than other
- 14:20technologies which was mind-blowing to
- 14:22me because that was
- 14:22that was like the whole point of
- 14:24fairness is that we're we're better than
- 14:26conventional technologies um but i went
- 14:29like
- 14:29you said that actually it's the syphilis
- 14:32tests
- 14:32that made you decide to quit
- 14:37yeah so the syphilis test was the one
- 14:39that broke the camel's back for me
- 14:40because
- 14:41i was doing the validation for that test
- 14:43so i was making sure it was safe before
- 14:45we
- 14:45we started running real patient samples
- 14:48and i
- 14:48saw that our coefficient of variation at
- 14:51the cutoff level was 43
- 14:54which means that the standard deviation
- 14:56was 43
- 14:57of the value so the variation was
- 15:00enormous
- 15:01and then we tested samples that were
- 15:03known to be positive for syphilis
- 15:04and we only got 65 correct and we pretty
- 15:08much pretended like that didn't happen
- 15:09and we tried again and we got 80 correct
- 15:12the second time
- 15:14then we did a study where we compared uh
- 15:17results from a finger prick versus a
- 15:19venus draw
- 15:20and for that we collected samples from
- 15:22ourselves and from our colleagues
- 15:24and an alarming percentage of us tested
- 15:27positive for syphilis
- 15:29and we literally laughed about it and
- 15:32the manager our manager said
- 15:33guys it's not impossible and we
- 15:37like no one sent out a company wide
- 15:39email no one went and got retested
- 15:40everyone just assumed the test didn't
- 15:42work
- 15:42and so we put all this data together and
- 15:44sent it to the statistics team
- 15:46and to our surprise it passed validation
- 15:49requirements so they said okay this is
- 15:51safe and we're going to start testing
- 15:52real patients using this test
- 15:54and that was the point for me where i
- 15:56thought
- 15:58i know without a doubt that someone is
- 16:00going to be severely hurt
- 16:02by this test because if you
- 16:05have syphilis and you get tested and you
- 16:07test positive and you get treated it's
- 16:08not that big of a deal
- 16:10but if you get tested and it says you're
- 16:12negative when you actually do have it
- 16:14you can spread it to other people it can
- 16:16eventually become a life-threatening
- 16:18disease
- 16:19so to me this felt like a really really
- 16:21big deal and that's when i went and
- 16:22confronted elizabeth
- 16:24um and um and when you confronted her
- 16:28asking questions and and still trying to
- 16:31to make
- 16:32terrano's work and do what they were
- 16:34saying they were doing i mean i think
- 16:36you came to her by saying
- 16:38i don't understand and how could we fix
- 16:40that
- 16:41and the answer was
- 16:45see uh uh yeah so i i ultimately wrote
- 16:49elizabeth a pretty
- 16:50long email where i just said you know
- 16:51this is something that i see
- 16:53um here's data to support what i see and
- 16:56here's something that i think we can do
- 16:57to fix it
- 16:58and at the end of the email i said i do
- 17:00not mean for this to be attacking in any
- 17:02way i'm
- 17:02committed to the long-term vision of
- 17:04this company and i'm worried that
- 17:05our current practices will prevent us
- 17:07from reaching our bigger goals
- 17:10and she forwarded it to sunny and sunny
- 17:12responded saying that i was arrogant
- 17:14ignorant patronizing reckless had no
- 17:16understanding of basic math science or
- 17:19statistics and that if i had any other
- 17:21last name that i would have already
- 17:23been held accountable in the strongest
- 17:24way uh which was
- 17:27maybe let's take a minute because i
- 17:30don't if
- 17:31nobody knows about this why your last
- 17:34name matters
- 17:35here you mentioned briefly that you met
- 17:38elizabeth at your grandfather's house
- 17:41but you did not describe if someone
- 17:44doesn't
- 17:44know um why it matters and who is your
- 17:48grandfather
- 17:49and why in a sense it's a lo your
- 17:52grandfather
- 17:52allowed you to enter terranos and then
- 17:56allowed you a certain
- 17:57level of access and protection for time
- 18:01yeah that's that's a good point i
- 18:03accidentally skipped over that part so
- 18:05about the time where i joined full-time
- 18:08my grandfather also joined the board so
- 18:10we kind of started about at the same
- 18:12time i think um
- 18:14so who's your grandfather oh yeah and so
- 18:17my grandfather
- 18:18uh was the secretary of state for ronald
- 18:21reagan he was secretary of treasury
- 18:23and labor for richard nixon um
- 18:26so he's been yeah so he had a long
- 18:29career in in politics
- 18:31and also he was he's also the ceo of
- 18:33bechtel corporation which is a really
- 18:34big
- 18:35um and i mean you say you say it in a
- 18:39very wikipedia
- 18:40way uh but the the reality is that
- 18:44it means that when you were a kid uh you
- 18:47played with your bicycle in the in the
- 18:50foot of gorbachev that uh
- 18:53president bush was hanging out at your
- 18:54grandfather's garden
- 18:56so yeah that's that's what it means
- 19:01yeah so it was kind of funny because i i
- 19:03had a very very normal
- 19:05california life you know i my my dad was
- 19:08a high school biology teacher my mom was
- 19:10a nurse
- 19:11um and then we would kind of go from
- 19:14that world into my grandfather's world
- 19:16where it's like okay we're having dinner
- 19:17with henry kissinger and
- 19:19you know on one occasion uh we ended up
- 19:22sitting in the backyard with george bush
- 19:24he was going to go speak at stanford but
- 19:25there were protests that prevented him
- 19:27from getting there so he went to my
- 19:28grandfather's house where we just
- 19:29happened to be
- 19:30and so we just hung out with george bush
- 19:32for about an hour in my
- 19:34grandfather's backyard while he was the
- 19:36president
- 19:37um so yeah it's definitely had some
- 19:39unique experiences
- 19:40yeah so that's worth taking a second to
- 19:43explain with your grandfather
- 19:44yeah yeah and then yeah so then he
- 19:47joined the board of theranos and
- 19:49when he joined he also brought a lot of
- 19:51his his friends over so he
- 19:53he brought over um people like jim
- 19:55mattis who was the soon-to-be
- 19:57secretary of defense uh henry kissinger
- 20:00another former secretary
- 20:02of state um and a hand a handful of
- 20:05others
- 20:06as well so basically when you brought up
- 20:09your concerns in a very factual
- 20:11non-aggressive way to elizabeth you got
- 20:14an answer from
- 20:15um sunny was the the president of the
- 20:18company saying
- 20:20if you were not who you are we we would
- 20:22have smashed you
- 20:24something like that yeah but he was very
- 20:26vague about it he said
- 20:28would have been held accountable in the
- 20:29strongest way
- 20:31which is like does that mean fired or
- 20:33does that mean something worse
- 20:35i don't know but you kind of get a sense
- 20:37of what it meant
- 20:38when you answered to him and what did
- 20:41you answer
- 20:43uh so i just said consider this my two
- 20:45weeks notice
- 20:46um if you prefer i leave today that's
- 20:48fine with me as well
- 20:50and unsurprisingly they preferred that i
- 20:52left that day
- 20:53so yeah so that was the
- 20:57the end of your work experience so you
- 20:59worked there for eight months and
- 21:01you work a lot you work night shifts and
- 21:04you
- 21:05yeah i work around the clock often
- 21:08um actually there's one more detail that
- 21:11i think is pretty important to our
- 21:12conversation and that is
- 21:14that i actually reached out to the new
- 21:16york state department of health
- 21:17yes about one of my concerns and when i
- 21:21did that
- 21:21i was you know i knew how seriously
- 21:24theranos took all their their secrets
- 21:26so i did not want that to be traced back
- 21:28to me
- 21:29um so i made up a fake email account and
- 21:32i contacted new york state department of
- 21:34health and i didn't even tell them where
- 21:35i worked i didn't tell them what tests
- 21:37we were running i was
- 21:38very very vague i just said that these
- 21:40were i just described the processes
- 21:42that had taken place and they responded
- 21:46and said this is a form
- 21:47this is a violation of our of our
- 21:49regulations it's a form of cheating on
- 21:51that audit that i
- 21:52i previously described and they asked
- 21:55for the name of the company so that they
- 21:56could reach out to them to improve
- 21:58their practices and i asked if i could
- 22:01do that anonymously
- 22:02and they said only if i reported it to
- 22:04what they called the laboratory
- 22:06investigative unit
- 22:07um and so they gave me that email and so
- 22:10i a non
- 22:11i'm anonymously with a fake email um
- 22:15so my my fake alias was anonymous i
- 22:19emailed this laboratory investigative
- 22:21unit and
- 22:22i never heard back yeah and
- 22:26years later john kerry who i'm sure we
- 22:29are going to talk about here pretty soon
- 22:31um followed up with them and he says
- 22:34that essentially what happened was
- 22:35they thought that this was a federal um
- 22:39like a federal matter not a new york
- 22:41state matter
- 22:42and so they forwarded the complaint to
- 22:44the center of medicare and medicaid
- 22:46services so cms
- 22:48is the overarching regulatory bottle for
- 22:51uh body for
- 22:52central laboratories and cms says that
- 22:55they
- 22:56never received the complaint so
- 22:58laboratory investigating
- 22:59unit says they send it to cms cms says
- 23:01they never saw it
- 23:04so yeah let's go back to the failure of
- 23:07regulators
- 23:08later but let's let's move on so you you
- 23:11quit sternos
- 23:12uh in april 2014 then
- 23:16things go okay for a while
- 23:20for a while until i have thanksgiving
- 23:22dinner with her after that
- 23:24yeah um awkward
- 23:27mommy a little bit awkward yeah and then
- 23:32then when did so you have a new job
- 23:36you're happy you have a good life thanos
- 23:39is behind you just this
- 23:40awkward relationship with elizabeth and
- 23:42your grandfather
- 23:44but no crisis
- 23:47and then what what's happened yeah so i
- 23:50thought fairness was completely behind
- 23:52me
- 23:53um and then john kerry reached out to me
- 23:57on linkedin
- 23:58um and he just after you checked his
- 24:01profile he saw that yeah so the slightly
- 24:03longer story
- 24:05yeah that is that john reached out to a
- 24:08few other
- 24:08theranos former theranos employees who
- 24:10told me they
- 24:11said oh look this investigative
- 24:13journalist is reaching out to me about
- 24:14their nose
- 24:15so then i looked at his linkedin page
- 24:17just to kind of see what his background
- 24:18was
- 24:19he saw that i looked at his linkedin
- 24:20page and then messaged me
- 24:23um and i ignored him for about a month i
- 24:26talked to
- 24:27um one of my former managers at theranos
- 24:29about it i talked to my parents about it
- 24:31everyone said don't talk to him you're
- 24:34only going to create a whole lot of
- 24:35trouble for yourself stay out of it move
- 24:37on with your life
- 24:38and so i tried to do that for about a
- 24:40month but i had
- 24:41i just every single day i was thinking
- 24:43about what he knew
- 24:45what the angle of the story was and if
- 24:47there was basically a way that i could
- 24:49help
- 24:49and it just i tried so hard to not talk
- 24:52to him but it was like a compulsion i
- 24:53just had to
- 24:55so eventually i bought a burner phone
- 24:57with cash
- 24:58and i called him and i was surprised at
- 25:02how open he was with me about what he
- 25:04knew
- 25:05because up up until that point every
- 25:07time i talked about theranos with
- 25:08someone we would
- 25:09literally be checking our shoulders to
- 25:10see who would be listening everyone was
- 25:12very very guarded and he just kind of
- 25:15laid out all of these problems that i
- 25:17i've already kind of laid out here and
- 25:20he said that
- 25:22he had a source that was well above my
- 25:24pay grade
- 25:25and he was really looking for
- 25:27corroborating sources
- 25:29and in that call i told him that my
- 25:31grandfather was part of the nixon
- 25:33administration during watergate
- 25:35part of the reagan administration during
- 25:36the iran contra scandal
- 25:38and made it out of both of those with
- 25:40his integrity completely intact
- 25:42so i was sure that if he was given the
- 25:44opportunity that he would make things
- 25:46right with the people that elizabeth has
- 25:47hurt
- 25:48and i would want the truth about
- 25:49theranos to come out sooner rather than
- 25:51later so i agreed to be a deep
- 25:53background source for his reporting
- 25:55yeah so he explained to you okay you
- 25:57could be of the record
- 25:58on background or on the record and you
- 26:01agreed to be
- 26:02on background right i agreed to be
- 26:04background yeah
- 26:07um at that moment and then
- 26:12things start to go bad
- 26:16sideways yeah i thought that i would be
- 26:18i thought that i could stay anonymous
- 26:20forever i thought oh burner phone with
- 26:21cash no one can ever figure out that
- 26:24that i i spoke to him so then
- 26:27you said that basically when you talked
- 26:29to john he was pretty advanced in his
- 26:31own investigations
- 26:33so quickly after that he sent question
- 26:36to
- 26:37tejanos yeah so i ended up
- 26:40forwarding him the email exchange that i
- 26:43had with elizabeth and sunny
- 26:46and he used one number from that email
- 26:48to probe theranos he said
- 26:51like one of my sources said that for tsh
- 26:53the coefficient of variation is as high
- 26:55as 42.9 percent
- 26:57and they saw that 42.9 and said that
- 27:00came from tyler schultz
- 27:02and uh so i i ended up actually going
- 27:06home to have dinner with my parents one
- 27:07night and my dad had just gone off the
- 27:09phone with my grandfather and he said
- 27:11that
- 27:11theronos knows that i was speaking to
- 27:13the wall street journal
- 27:15and i said there's no way they actually
- 27:16know this is a real reporter
- 27:18i did my research on him
- 27:22and he had actually won a pulitzer prize
- 27:25before so this was not like uh and he
- 27:28investigated health care
- 27:30and he got an impact from his
- 27:32investigations so yeah you're trying
- 27:34right
- 27:35i i didn't just willingly pick up the
- 27:37phone and start blabbing about their
- 27:39nose i made sure that it was somebody
- 27:41who
- 27:41would actually be responsible with the
- 27:43information beforehand
- 27:44so i told my parents there's no way they
- 27:46actually know there's no way the
- 27:47reporter just gave me up like that
- 27:49there's just no way
- 27:51so i uh i ended up calling my
- 27:53grandfather and and he
- 27:55he said that um in order to protect
- 27:57their trade secrets theranos needed me
- 27:59to sign a one-page non-disclosure
- 28:01agreement
- 28:03uh which sounded kind of weird but i
- 28:04said sure that's fine with me
- 28:07but before i talk to the fairness
- 28:09lawyers tomorrow morning can i just come
- 28:10over to your house and talk to you
- 28:12tonight and he said yeah sure no problem
- 28:16so i went over to his house i rehashed
- 28:18all my old conversations with him
- 28:20he said that elizabeth assured him that
- 28:22they were going above and beyond what
- 28:24was required of them from the fda
- 28:26and and that he spoke to surgeons who
- 28:29said it was it would revolutionize the
- 28:31field of surgery and
- 28:32that these devices were already being
- 28:34used in medevac helicopters and they're
- 28:36already being used
- 28:38in operating rooms at ucsf and so the
- 28:41difference in reality was just so
- 28:44large that there was no way we were
- 28:45going to find common ground
- 28:47and he said well whatever the case may
- 28:48be well you sign a one-page
- 28:50non-disclosure agreement
- 28:52and i said yes i have no problem signing
- 28:54that and so he said
- 28:55well actually there's two lawyers here
- 28:57right now can i go get them
- 28:59and i was completely blindsided by that
- 29:01he went and got the lawyers
- 29:03and they did not give me a one-page
- 29:05non-disclosure agreement they gave me a
- 29:07notice to appear in court on friday
- 29:09morning
- 29:10and this was a wednesday night they gave
- 29:12me a an application for a temporary
- 29:14restraining order
- 29:16and they gave me a strongly worded
- 29:18letter signed by david boyce
- 29:20who i did not know at the time
- 29:23and so that's kind of surprised your
- 29:25grandfather and at that moment he kind
- 29:27of went on your side by saying hey
- 29:29that's not what
- 29:30we talked about yeah so i argued with
- 29:33their lawyers for a long time
- 29:34and then eventually my grandfather got
- 29:36frustrated and kind of kicked them out
- 29:37of the house
- 29:38and then we called elizabeth and he said
- 29:41we were trying to have a discussion you
- 29:42sent over our litigator
- 29:44tomorrow i want you to send different
- 29:46lawyers and i want you to send a
- 29:47non-paid the one-page non-disclosure
- 29:49agreement like we had discussed
- 29:52but of course the next day comes and the
- 29:54same two lawyers come over to his house
- 29:56they bring an affidavit not a
- 29:58non-disclosure agreement
- 29:59which essentially says my name is tyler
- 30:01schultz i'm 24 years old
- 30:03i have not spoken to the wall street
- 30:04journal but here's a list of names of
- 30:06people who i know have
- 30:08and i was i was adamant with them at
- 30:10that point that i had not spoken to the
- 30:11wall street journal i
- 30:13i did not want to tell them that yeah
- 30:15and so we ended up bickering over that
- 30:17for a while
- 30:18um i ended up not signing it and i to
- 30:21make a long story a little bit shorter i
- 30:23ended up
- 30:24getting connected with a legal team and
- 30:27for probably about four months it seemed
- 30:30like
- 30:30within two or three or four days we were
- 30:33going to be in a courtroom battle with
- 30:35their nose
- 30:36and theranos hired private investigators
- 30:39to follow me
- 30:40and my legal team and they hired uh
- 30:44this lawyer david boyce and that that's
- 30:48maybe worth explaining why it was such a
- 30:50big warning sign when you tell any
- 30:52lawyer that that's the lawyer on the
- 30:54other side
- 30:56yeah so um when i'm given that first
- 30:59affidavit i eventually just said you
- 31:01know
- 31:02elizabeth has had lawyers look at this
- 31:04with her best interests in mind so now i
- 31:06want to have a lawyer look at this with
- 31:07my best interest in mind
- 31:09and my grandfather was very frustrated
- 31:11and said okay
- 31:12and so he said if his personal attorney
- 31:15said it was okay to sign would i sign it
- 31:17i said sure
- 31:18so he went to go fax the affidavit and i
- 31:21went outside and i called
- 31:22his lawyer and i said my grandfather's
- 31:25about to send you something and he's
- 31:26going to tell you to tell me that i have
- 31:27to sign it
- 31:28but you have to tell him that i cannot
- 31:30sign it he's just kind of like
- 31:32whoa whoa okay uh slow down
- 31:36who's representing them and i said
- 31:38someone named david
- 31:39boyas and he just went holy
- 31:43[ __ ] do you know who that is
- 31:46and he described how he um has been
- 31:49involved in so many high-profile cases
- 31:51like
- 31:52uh gore v bush napster versus the
- 31:55the u.s government um he
- 32:01yeah harvey one scene and he was
- 32:02involved in hiring private investigators
- 32:04to follow around the women
- 32:06involved in that story um now he's
- 32:09representing jeffrey epstein's victims
- 32:12which is
- 32:13the other side of the coin harvey
- 32:14weinstein epstein's victims
- 32:16but basically he's known to be a
- 32:18corporate gun or something like that
- 32:20yeah he's i was told that he's known as
- 32:23the number one corporate gun
- 32:25in america
- 32:28so as soon as your family lawyer here
- 32:31his name is like okay
- 32:32come to my office we need to to do
- 32:35proper legal work
- 32:37right so then i i went and told the
- 32:39fairness lawyers
- 32:40i i said this lawyer says i need to go
- 32:42to san francisco to to talk with him and
- 32:44i was in palo alto just
- 32:45like 45 minutes away and they said okay
- 32:48you can go consult with this lawyer but
- 32:49you need to be back here
- 32:51at two o'clock you need to be back here
- 32:53at two o'clock
- 32:54and i said yes i will be back here at
- 32:55two o'clock and i went and i met with
- 32:57this lawyer
- 32:58and he's he just goes there's no way
- 33:00you're gonna go meet with them at two
- 33:02o'clock
- 33:03there's no chance and basically that was
- 33:05this first day
- 33:07of months of legal
- 33:10hell yeah so being threatened
- 33:14to go to court any time pressure
- 33:17you you were tipped that you were
- 33:19followed
- 33:21uh you could not talk to your parents
- 33:23about what was going on
- 33:24you were you had many legal teams you
- 33:28were spending a fortune on lawyers
- 33:31yeah i i was um yeah so i went to bed
- 33:35that first night with a notice to appear
- 33:37in court the following morning
- 33:39and when i woke up i luckily had an
- 33:41email from the fairness lawyers saying
- 33:42that they would give me more time to
- 33:44negotiate
- 33:45and that started this cycle of we're
- 33:47going to court and i would think all
- 33:49right we're going to court and then they
- 33:50would say we're going to give you more
- 33:51time to negotiate and it was just like
- 33:53that
- 33:54on cycle for months
- 33:57um and so yeah i ended up racking up
- 34:00hundreds of thousands of dollars in
- 34:02legal fees my parents
- 34:04said that if we did end up going to
- 34:06court that they would
- 34:08have to sell their house to pay for my
- 34:09legal fees but that that
- 34:11but they were totally willing to do that
- 34:14but they begged me
- 34:15not to make them do that they just said
- 34:17sign whatever it is they're asking you
- 34:19to sign this is not your battle
- 34:21and essentially i just i said that i was
- 34:25not going to sign the affidavits that
- 34:27theranos was pressuring me to sign
- 34:29because i wasn't going to sign something
- 34:32under penalty of perjury that i knew was
- 34:34not true
- 34:35and i'm not allowed to say exactly what
- 34:37was in those affidavits
- 34:39but that's just of it is i wasn't gonna
- 34:42say something that was not true
- 34:43under penalty of burglary and they were
- 34:45asking me to say things that i did not
- 34:47believe were true
- 34:49so awful or full summer
- 34:52and then the article comes out
- 34:56yeah so finally the wall street journal
- 34:58article comes out
- 35:00and i've just been waiting and waiting
- 35:01and waiting for it
- 35:03um as as it comes close to publication i
- 35:07think a lot of the pressure is relieved
- 35:09off of me
- 35:10and fairness kind of realizes that they
- 35:11have bigger problems than me
- 35:14that becomes especially true after the
- 35:16article comes out
- 35:17but even after that article came out
- 35:19they did not go down they
- 35:21they went down swinging so but first
- 35:25the arctic so you you're scared and i'm
- 35:28at the same time excited to know the
- 35:29articles comes out and what's your
- 35:31reaction what do you think when the
- 35:32articles comes up
- 35:34yeah so my initial reaction and i've
- 35:37actually not talked to john about this
- 35:38i'm curious what
- 35:40he would say but my initial reaction was
- 35:42that the first
- 35:43article was was pretty weak because i
- 35:46knew
- 35:47that john had way more information than
- 35:50what appeared in that first article
- 35:52and when i read it i was terrified
- 35:54because i thought
- 35:55what is in this article is not going to
- 35:57bring theranos down
- 35:58they're going to recover and when they
- 36:00do they're going to
- 36:02destroy me they are going to you know
- 36:04it's interesting because
- 36:05most of the whistleblower i worked
- 36:08around the
- 36:08investigation i can feel that they're a
- 36:11little disappointed when
- 36:13sometimes the articles comes out because
- 36:14they feel like come on you know much
- 36:16more why didn't you put it out there
- 36:19yeah generally they're happy because
- 36:21also it's a fair
- 36:22portrait but right yeah so
- 36:26just to the side notes but what i didn't
- 36:28quite realize was that
- 36:29john had articles that were already
- 36:32planned and in the works and it was an
- 36:34ongoing story i for some reason in my
- 36:36mind i thought it was there was going to
- 36:37be one article and then it was going to
- 36:39be done
- 36:40and he had also probably his own legal
- 36:43restraint
- 36:44and yeah i'm sure he did i'm sure he did
- 36:47um but over the course of the correction
- 36:50was not the right one in a sense because
- 36:52then
- 36:52a lot of other articles came out and
- 36:55other
- 36:56media picked up yeah and it just got
- 37:00worse
- 37:00and worse and worse and for a while
- 37:04i think theranos was threatening to like
- 37:06sue the wall street journal they were
- 37:07sending them cease and desist letters
- 37:09they were fighting every article that
- 37:10came out
- 37:11and eventually i think they just kind of
- 37:14gave in they stopped sending those to
- 37:15the wall street journal and
- 37:18but also because the regulators woke up
- 37:21yeah yeah so they ended up being
- 37:24investigated by
- 37:26the fda and the center for medicare and
- 37:29medicaid services and they ended up
- 37:30saying that
- 37:31um theranos had practices that
- 37:34jeopardized
- 37:35patients health so they weren't allowed
- 37:37to run a lab for two years
- 37:38something like that then the sec ended
- 37:41up investigating and said that thanos
- 37:43was guilty of a massive years-long fraud
- 37:45prevented her from running a publicly
- 37:47traded company for 10 years
- 37:49gave her a little fine um and
- 37:53the department of justice has also been
- 37:55investigating and that is still an
- 37:56ongoing matter
- 37:57so it's i mean to this day it's actually
- 38:00still a developing story
- 38:02yeah and actually i found it fascinating
- 38:06that
- 38:07you said in your podcast that then
- 38:10you've you considered that your decision
- 38:13to speak
- 38:13on the record was one of the best
- 38:16decision you
- 38:17you took and i found it fascinating and
- 38:19i'm even
- 38:20wondering and you also said that you
- 38:22don't have any regret
- 38:23going through all that i'm i'm actually
- 38:26wondering don't you regret
- 38:27that you should have speak on the record
- 38:30earlier
- 38:33um sorry i think i went
- 38:36on the record at the right time going on
- 38:39the record earlier for me i think would
- 38:41have just made
- 38:42it so much worse i think it would have
- 38:45been
- 38:46even more of a disaster i think if i
- 38:47went on the record from the
- 38:49very get-go i think fairness would have
- 38:51sued me i think i would have spent
- 38:53two million dollars in a courtroom
- 38:55instead of a few hundred thousand
- 38:57staying out of a courtroom
- 38:59i really do believe that but why do you
- 39:02believe it was the best decision of your
- 39:04life one of the best to speak on the
- 39:07record
- 39:08i think it was one of the best because i
- 39:10was so incredibly
- 39:12stressed and depressed and angry and
- 39:15even after the wall street journal came
- 39:17out with their first article
- 39:19in october 2015 so
- 39:22a year after the wall street journal
- 39:25article
- 39:25first came out my grandfather was still
- 39:27on the board the board released a
- 39:29statement saying that it had
- 39:30that elizabeth had their full support um
- 39:34and i felt like they were still pushing
- 39:36me around so i learned
- 39:39so about a after not talking to john for
- 39:42about a year
- 39:43he came to the stanford university
- 39:45campus where i was working at the time
- 39:47and i ended up going to meet up with him
- 39:50and
- 39:51a couple days later the theronos lawyers
- 39:53told me that they were aware that i was
- 39:54meeting with the wall street journal
- 39:56reporter again
- 39:57so to me that meant that oh after
- 40:01over a year they still had private
- 40:03investigators either following me
- 40:05or following john they had some source
- 40:07that was keeping tabs on us
- 40:08and that just pissed me off to be frank
- 40:11um i felt like i had been proven to be
- 40:13right and the fact that they were still
- 40:15bullying me
- 40:16just pissed me off and i felt i hadn't
- 40:18told the story
- 40:20of the the lawyers hiding in my
- 40:22grandfather's
- 40:23yeah and i felt like i had this great
- 40:26story that they should they should be
- 40:28terrified of me they should be
- 40:29respecting
- 40:30they should be respecting me i've been
- 40:31proven to be right and they weren't they
- 40:32kept pushing me around
- 40:34and so eventually i just felt like why
- 40:37am i the one who
- 40:38feels like they need to hide theranos
- 40:39needs to hide
- 40:41and i'm i'm not ashamed of anything that
- 40:44i've done
- 40:45i everything that i've done i'm happy
- 40:46for that to be public
- 40:48so i'm going on the record with
- 40:50everything that i've done i'm gonna put
- 40:51my name to this story
- 40:53and i'm gonna stand up for myself i'm
- 40:55not gonna hide anymore
- 40:56and after i did that it was a it was
- 40:59just a huge relief
- 41:01so when was the article
- 41:04published with you on the record uh
- 41:08i went on the record that was uh
- 41:11november 16th 2016. so one year
- 41:14after the first article published by a
- 41:17little more after
- 41:18a little longer than one year and part
- 41:20of the reason i did that also was
- 41:22because my grandfather was on the board
- 41:25and
- 41:26i thought that's fine like if he wants
- 41:28to make the decision to support them
- 41:30that's i came to terms with that i said
- 41:32that's fine with me that he's made that
- 41:34choice
- 41:35but i'm going to make him do it publicly
- 41:37so
- 41:38that was part of my my reasoning and
- 41:41once i went on the record he did resign
- 41:43from the board
- 41:45and then david boyce also resigned and
- 41:47that kind of opened the door
- 41:48like the floodgates for their whole
- 41:50board kind of resigning
- 41:52so basically the the you talking on the
- 41:55record
- 41:55is kind of the beginning of the end of
- 41:57your trouble
- 41:59it really was yeah um
- 42:02i could finally tell my friends about
- 42:04what i was going through because
- 42:06i was supposed to keep all you know my
- 42:08legal troubles to myself not tell
- 42:10anybody about anything that was going on
- 42:12and i did that and so i wasn't talking
- 42:14to anybody so finally i could talk to my
- 42:16friends i could talk to my girlfriend
- 42:18talk to my parents more openly my
- 42:20siblings it was just a huge relief for
- 42:22me to not have to
- 42:24keep all this bottled up yeah
- 42:27and it was also that that moment that
- 42:30your grandfather had to resign
- 42:33and uh it's yours where you started
- 42:36slowly to
- 42:37speak again and that was also the way to
- 42:41to getting back together as a grandson
- 42:44and grandfather
- 42:46um but maybe let me i am
- 42:49i want to ask you what what did you
- 42:53learn from talking and working with
- 42:57a journalist like john and if you had
- 43:00any advice for other potential
- 43:04tech worker or who's thinking of maybe
- 43:08share some
- 43:09important information with the
- 43:11journalists
- 43:12what do you think they should know or
- 43:16yeah well i think the the big thing is
- 43:20um you have to be able to trust this
- 43:21person so you gotta do
- 43:23a lot of research and one of the things
- 43:25that that i did like i mentioned before
- 43:26i researched i read his past
- 43:28his past work i knew that he had won a
- 43:30pulitzer prize so i knew he was a
- 43:31serious reporter so
- 43:33when there came the time when i was kind
- 43:35of being told that the reporter kind of
- 43:37gave you up i knew that that couldn't
- 43:38have been true and so i
- 43:40i was con i was confident in my
- 43:42relationship with
- 43:43john kerry roo and i think it's
- 43:45important to have that
- 43:46so um and we had we had also met
- 43:50um beyond that first phone call he flew
- 43:52out to
- 43:54california and we had had met up over a
- 43:56beer
- 43:58um and so i didn't know him that well
- 44:00but i i knew him well enough to know
- 44:01that i could trust him that he wasn't
- 44:03going to just
- 44:04hand me over and then i think another
- 44:07thing is that you have to be confident
- 44:09that this reporter is going to
- 44:10going to see it through till the end
- 44:12yeah and what i didn't know at the time
- 44:15but learned later was that there was an
- 44:17enormous amount of pressure on the wall
- 44:18street journal to kill the story
- 44:21david boyce went over there they had
- 44:23very very long
- 44:25conversations where threatening them
- 44:28um right john described that in his book
- 44:31i remember
- 44:32yeah um there's some like little
- 44:35recordings of it show up in the
- 44:36documentary the inventor
- 44:38which is pretty enlightening to actually
- 44:40get to hear parts of those conversations
- 44:43um and then elizabeth so rupert murdoch
- 44:46who owns the wall street journal
- 44:48invested 125 million dollars
- 44:50in theranos and so elizabeth went to
- 44:53rupert murdoch
- 44:54i was told on multiple occasions and
- 44:57pleaded with him to kill the story
- 45:00um so there was a lot of pressure on
- 45:02john and for that newsroom to
- 45:04not publish this story and i'm very
- 45:07thankful
- 45:07that they fought like i thought to
- 45:10actually get it into print and
- 45:12they didn't they didn't want they didn't
- 45:13leave me hanging
- 45:15yeah yeah amazing uh crazy story so
- 45:20maybe um just before going to other
- 45:23questions like
- 45:24just what's the latest on the terran
- 45:28situation or trial where are we today
- 45:33um so elizabeth's criminal case
- 45:36um so that's being run by the department
- 45:39of justice
- 45:40has been postponed a number of times
- 45:43for fraud or fraud yeah i think i don't
- 45:46actually follow it as closely as i
- 45:48should but i think
- 45:49i think there's like 11 counts of fraud
- 45:54and the case against her is still
- 45:57ongoing
- 45:58it's still ongoing but it's scheduled
- 46:00for march
- 46:01and the company the company luckily shut
- 46:04its doors
- 46:05in i think late 2018 or maybe early 2019
- 46:09i can't exactly remember yeah it took so
- 46:11it took a while because they were able
- 46:14to get a new loan
- 46:16and to to spend millions of dollars
- 46:20yeah that's a part i often forget about
- 46:22that but after
- 46:23all this came out they still they got a
- 46:25hundred million dollar
- 46:26loan which is pretty astounding
- 46:29yeah so basically articles first
- 46:31articles come out
- 46:32uh october 2015 and it takes
- 46:37three more than three years to
- 46:39completely shut down with
- 46:40in the middle on a new big loan so yeah
- 46:42yeah and even longer than that
- 46:44for this criminal case to finally go to
- 46:46court
- 46:48and so you what are you doing now
- 46:51um well now i actually started my own
- 46:53little diagnostic startup which is
- 46:55pretty fun
- 46:57i left theranos i went and i started
- 46:59working in a lab at stanford that
- 47:01has essentially repurposed magnetic hard
- 47:03drive technology to do
- 47:04diagnostics okay so i ended up spinning
- 47:08out a little company with my professor
- 47:10trying to commercialize that technology
- 47:12and it's kind of funny because
- 47:15in a lot of ways it sounds very similar
- 47:16to theranos it's you can measure
- 47:18multiple things at the same time it's
- 47:19quantitative you can do it in point of
- 47:21care settings
- 47:22um but yeah elizabeth's told me so well
- 47:25on that vision that i'm still
- 47:27chasing after it but i'm using a real
- 47:29technology that has
- 47:31my professor has been publishing papers
- 47:33and filing patents for over 15 years on
- 47:35it so we have a really strong
- 47:37technology foundation and now it's it's
- 47:40a matter of
- 47:41of commercialization and taking it to
- 47:43the next level
- 47:45well i think that's that's fascinating
- 47:47that yeah you you were very excited
- 47:49about the mission
- 47:50and and believe that a
- 47:53revolution was needed in that sector and
- 47:55then you you worked very hard in the
- 47:57stanford labs to
- 47:59to try to make it happen and and now
- 48:02launching your startup so i think it's
- 48:04it's really commendable and i know well
- 48:08then quite the journey yeah
- 48:11but skipping and keeping on track um
- 48:14i i kind of want to to go back
- 48:18to because for me it's just so
- 48:22crazy i ca i still cannot believe and
- 48:25there's so many crazy things in this
- 48:27story
- 48:27but i in
- 48:31okay where do i start this point so
- 48:32what's crazy is how could
- 48:34uh terrano's machine end up in a
- 48:37walgreens which is basically a pharmacy
- 48:40for the european yeah
- 48:42how could a machine like that be in a
- 48:45public shop when the technology doesn't
- 48:49even work
- 48:50doesn't even exist so basically how
- 48:53could
- 48:53the regulator feel so
- 48:56so so so big
- 49:00and and basically i'm also asking that
- 49:03because
- 49:04it's linked to the question so then do
- 49:06you do the regulators
- 49:08change since tejanos could piranhas
- 49:12scandal happen again and basically i'm
- 49:15even more worried because we are in a
- 49:17covid
- 49:17uh pandemic crisis where there's
- 49:20definitely a rush
- 49:21for vaccines or treatments and so
- 49:25basically knowing that regulators could
- 49:27be so wrong
- 49:28and when we need some when we need quick
- 49:32solutions for the pandemic it kind of
- 49:35gets me worried
- 49:39good news on that side yeah uh so you
- 49:42you touched on a number of things there
- 49:43but one
- 49:44i want to make one thing really clear is
- 49:45that none of these devices
- 49:47ever made it into a walgreens store and
- 49:51thank you okay because you said your
- 49:54first day was the launch of the product
- 49:56in walgreens yeah that was part of the
- 49:58ruse is that they were supposedly going
- 50:00to be in these walgreens wellness
- 50:02centers and you could
- 50:03prick your finger it would go into the
- 50:04device and then you'd have the results
- 50:06by the time you walked out
- 50:07but in reality they were getting needles
- 50:09in their arms
- 50:10the blood was being drawn and then
- 50:11someone would drive it from walgreens to
- 50:14theranos and then we would do the
- 50:15testing
- 50:16at their nose so they never
- 50:19ever was one of these inside of a
- 50:21walgreens
- 50:22and in my opinion it would have been
- 50:25impossible
- 50:26to get them to work inside of a
- 50:28walgreens yeah okay didn't have the
- 50:30right type of equipment and
- 50:32so it was a fake launch it was a fake
- 50:35launch yes
- 50:36it was definitely a fake launch and on
- 50:37top of that when we launched we weren't
- 50:39even running the tests on the theranos
- 50:41platform we were just collecting at
- 50:42walgreens and then running on
- 50:43third-party equipment so they just they
- 50:45didn't really launch anything
- 50:47um but um on your other point
- 50:51i do so a lot of things had to go wrong
- 50:54in order for theranos to happen and if
- 50:56you think about all
- 51:00the executives failed the board members
- 51:02failed the investors failed the media
- 51:05failed
- 51:06so all of these systems that are
- 51:08supposed to keep
- 51:09the other systems in check they all
- 51:11failed
- 51:12and in some ways i feel like
- 51:15they failed so dramatically that there's
- 51:17no way it could ever happen again
- 51:19like there isn't going to be another
- 51:21company that's able to raise a billion
- 51:23dollars and not have a single investor
- 51:25on the board
- 51:26no one is going to be able to raise a
- 51:27billion dollars without a single
- 51:29investor
- 51:30ever seen an audited financial statement
- 51:32no investor is ever going to
- 51:34put together this board of directors
- 51:36that really doesn't have much control
- 51:38and doesn't
- 51:38know what they're doing um
- 51:42i hope you're right i
- 51:45yeah i hope i'm right too but since all
- 51:48the
- 51:49coveted stuff started happening my mind
- 51:51set has kind of started shifting a
- 51:53little bit
- 51:54and i've been seeing what's happening
- 51:55and it in a lot of ways it does feel
- 51:57like
- 51:58it's a really good time to commit fraud
- 52:00right now especially
- 52:02in okay
- 52:08have you been looking for a time to
- 52:10commit fraud now is the time to buy
- 52:13in um but it's just yeah with
- 52:16with regards to the to the diagnostics
- 52:19into the therapeutics
- 52:20into the vaccines there's just there's
- 52:22so much going on there's so much
- 52:24stimulus money out there
- 52:26i could see how it would be really easy
- 52:28for a company to fudge a little bit of
- 52:30data so they can get the next
- 52:32100 like 10 or 20 million dollar grant
- 52:35or whatever it is to continue that
- 52:36research
- 52:38um regulations are being dropped so that
- 52:41things can move faster we know that
- 52:43the regulations on the for from the fda
- 52:46for regulating the diagnostics
- 52:48have been kind of been going up and down
- 52:50initially they really
- 52:52lowered um regulations for things like
- 52:55the antibody tests
- 52:56and then the the market was flooded with
- 52:59bad tests and so then the
- 53:01the fda essentially took them all off
- 53:03the market and raised the bar a little
- 53:05bit
- 53:06and then i know that we've heard that
- 53:08the the president has been talking to
- 53:10the fda
- 53:11about lowering the standards for getting
- 53:14that vaccine through so that we can get
- 53:15vaccines faster
- 53:16so in science unfortunately things just
- 53:20take time and we're in a situation now
- 53:23where we need solutions fast
- 53:26yeah and so in order to get fast
- 53:28solutions you have to decrease
- 53:29regulation you have to kind of flood
- 53:31these markets with a lot of funding
- 53:34and a lot of funding lower regulations
- 53:38i think make for a dangerous recipe for
- 53:40for fraud
- 53:42but hopefully let's keep our eyes open
- 53:44and journalists out there please do your
- 53:46job yes more than ever because it's
- 53:50it's it's a very critical time so i
- 53:53think our times is running out um
- 53:56but i want to push you on that like
- 54:00what would you say to a friend who
- 54:04worked in a startup
- 54:05and was serious concerned about the the
- 54:08work he's doing what would you tell him
- 54:10to do
- 54:11um well one i would say so one thing
- 54:14that i did that i really recommend to
- 54:16other potential whistleblowers is find
- 54:19people who are
- 54:20senior to you who you can trust and for
- 54:23me i
- 54:24built strong relationships with a lot of
- 54:25senior scientists with my managers who
- 54:27are all seeing the same things that i
- 54:29was seeing
- 54:30and i could go to them and have very
- 54:31honest conversations
- 54:33and they could either confirm or help
- 54:36educate me but most of the time it was
- 54:38what you're seeing you know we're seeing
- 54:40too this is not how science is done
- 54:42and so i think it's important that you
- 54:44can be really confident in yourself
- 54:46before you go you know and into any kind
- 54:49of whistleblowing
- 54:50i would say also it's
- 54:53if you are a group of whistleblowers
- 54:56it's not
- 54:57then it's less about one individual or
- 54:59it's not about attacking one person but
- 55:02it's stronger if it's a group of people
- 55:04who are raising up
- 55:06issue as well yeah i think that would
- 55:08have been a great thing at their nose
- 55:10but
- 55:10everyone was so terrified there was such
- 55:13a strong culture of fear
- 55:15that i don't think we would have been
- 55:16able to pull together a group
- 55:18and as soon as elizabeth caught wind of
- 55:20a group getting pulled together
- 55:23we would have been in a courtroom so i
- 55:25think in some situations i'm sure that
- 55:27that can work out better in my situation
- 55:30i don't think it would have
- 55:31happened and i think it could have ended
- 55:33poorly um
- 55:35but then secondly actually i think
- 55:39knowing about resources like the signals
- 55:41network is super super important
- 55:44and when i was going through this you
- 55:46know i was like 22 23
- 55:4824 years old and i had no idea what i
- 55:52was doing i didn't even really see
- 55:53myself as a whistleblower i didn't quite
- 55:55frame it in that context
- 55:57and i went to i didn't know who to reach
- 56:00out to
- 56:01i didn't want i was too afraid to even
- 56:03really talk to lawyers
- 56:05and so now when you know a lot of people
- 56:08often reach out to me and say
- 56:09you know i'm seeing some shady things at
- 56:11my company can you help me out
- 56:14it's really nice for me to say hey
- 56:15contact the signals network because
- 56:18they can put you in touch with lawyers
- 56:20reporters
- 56:21um they can really just be they can i
- 56:24again these months i put in touch
- 56:26one with a lawyer yeah yeah great yeah
- 56:30i'm glad to hear that
- 56:31um and then i don't know because then
- 56:34they talk
- 56:35and they receive the legal advice and if
- 56:38they want to talk to another lawyer
- 56:39because for any reason i can
- 56:41find another lawyer yeah and
- 56:45what i didn't know is that there are a
- 56:46lot of very a lot of protected
- 56:48whistleblowing channels through the
- 56:50government that i didn't know about and
- 56:51if i had
- 56:52spoken to to someone like the signals
- 56:54network i'm sure i would have been
- 56:55educated on on options like that for me
- 56:58um so yeah so speak to a lawyer
- 57:02but a good one a lawyer yeah a one would
- 57:05not understand what's at stake and who
- 57:07knows the different whistleblowers low
- 57:09and right and it's different in every
- 57:12country
- 57:13it's also different in every every state
- 57:15in the us
- 57:17and so it's it's actually a very complex
- 57:20uh journey and so you better
- 57:24make some research uh on your computer
- 57:27at home
- 57:28not that word and um
- 57:31and and and connect with a trusted
- 57:34community of experts
- 57:36like the signals network but i would
- 57:39also encourage you to
- 57:40look at resources that um a group called
- 57:43government accountability project
- 57:46gap put out in the u.s for journalists
- 57:49and whistleblowers which are
- 57:51really great resources in each country
- 57:54it's different so
- 57:55in france for example i recommend to
- 57:57look at greenpeace resources
- 57:59that were put out to to explain how the
- 58:02law
- 58:03legislation is and protect with others
- 58:05in france
- 58:06for the eu there's a new directive
- 58:09uh which allow new protection for
- 58:12whistleblowers so i could refer you to
- 58:15some resources for journalists that
- 58:17explains um
- 58:18a little bit more about what it means
- 58:20for the journalists and their
- 58:22sources um so there are resources out
- 58:25there
- 58:25there are some good groups there's
- 58:27there's unfortunately not
- 58:29a lot of groups who really can put you
- 58:32in touch with a
- 58:34lawyer for free but um there is
- 58:37some so please uh please know that it
- 58:39exists through the signals network
- 58:41sometimes i connect you with
- 58:42other groups we work with in different
- 58:44countries
- 58:46but we are operational in 11 countries
- 58:49so far
- 58:51also we because it's such a complex
- 58:54legal word we're actually putting
- 58:56together and
- 58:57releasing in a few weeks a whistleblower
- 59:00index
- 59:01and the idea is to compare countries for
- 59:04the way
- 59:04they treat whistleblowers because i
- 59:06think there's a need to
- 59:08discuss more about the reality of
- 59:11the journalists sources and um and the i
- 59:14think the word we saw bloor still have a
- 59:16pretty pejorative like negative yeah
- 59:20aura and i hope uh people like you
- 59:23and many other can help change that
- 59:26person perception and
- 59:28wish that we could focus more on
- 59:32contribution you made basically you
- 59:34helped
- 59:35um stop a huge fraud who could have
- 59:39armed people and uh
- 59:42and and and that's really the case for
- 59:45most of the whistleblowers they they
- 59:46prevent major
- 59:48uh damage and harm so there should not
- 59:52be a any kind of negative aura around
- 59:55that
- 59:56um any last advice
- 1:00:00for someone
- 1:00:04you never think of becoming a
- 1:00:05whistleblower it's not like uh
- 1:00:07oh yeah i want to become a whistleblower
- 1:00:09it's it's a journey of trying to
- 1:00:11to to help your company in most of the
- 1:00:14case
- 1:00:15people want to honestly help their
- 1:00:17company do a better job
- 1:00:20to then go to the regulators or or to a
- 1:00:23journalist
- 1:00:24so i don't know i want to let you end
- 1:00:26this conversation with
- 1:00:28um an advise or optimistic note here
- 1:00:32yeah i mean i think what really worked
- 1:00:35out for me is that i
- 1:00:36end up i was very confident in myself
- 1:00:39and i and i trusted my gut and i never
- 1:00:41doubted myself and i think it would have
- 1:00:43been really tough
- 1:00:44if with when there was so much outside
- 1:00:47pressure if i began self
- 1:00:49self doubting that is when every i would
- 1:00:51have kind of collapsed
- 1:00:53so just you gotta trust your gut stick
- 1:00:55to your guns
- 1:00:57um and you'll be okay
- 1:01:00but thank you so much tyler and
- 1:01:03congratulations
- 1:01:04on your amazing journey and i wish you
- 1:01:07all the best for
- 1:01:08your new chapter and everybody you
- 1:01:11should absolutely listen to
- 1:01:13the podcast which is really really cool
- 1:01:16and it which was just released in august
- 1:01:17so it's very
- 1:01:19up to date if you have a four hours
- 1:01:21drive
- 1:01:22because it's it's three hours and a half
- 1:01:24uh please
- 1:01:25absolutely you should listen to to um
- 1:01:28tyler podcast which is on audible and uh
- 1:01:32thank you again and take care and i hope
- 1:01:35to
- 1:01:36see you soon in person yeah i hope so
- 1:01:38that'd be great
- 1:01:50bye-bye
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