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Case Interview Fundamentals: Lesson 1 [The 6 Building Blocks of Case Interviews] — Transcript

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  1. 0:00Hey there. I hope you're enjoying Case
  2. 0:02Interview Fundamentals. This is Bruno
  3. 0:04here. And in this video, I'm going to
  4. 0:06show you a system so that you can answer
  5. 0:09any type of case interview question,
  6. 0:11regardless of case type or which firm
  7. 0:14you're interviewing with or any other
  8. 0:17variable. We call it the six building
  9. 0:20blocks and it is the foundation of the
  10. 0:22Crafting Cases approach to case
  11. 0:25interviews. If you learn this well, it
  12. 0:27will allow you to answer any type of
  13. 0:30case interview question, even the ones
  14. 0:32you haven't seen before. It will allow
  15. 0:34you to show your interviewer that you
  16. 0:37can think like a true consultant without
  17. 0:40relying on memorizing scripts and
  18. 0:42frameworks like other people do. And it
  19. 0:45will allow you to do the bulk of your
  20. 0:48preparation by yourself on your own time
  21. 0:51because sometimes you just don't have
  22. 0:53access to good people to practice with.
  23. 0:56And you're going to learn how to do all
  24. 0:58that by the end of this video.
  25. 1:01But first, a warning. This video is
  26. 1:04pretty long. And even though it's long,
  27. 1:08I hate long videos, too, but it's really
  28. 1:11really important. It's filled with
  29. 1:13concepts and I'm going to just give you
  30. 1:15an outline of the video with the times
  31. 1:18of when things happen just so you can
  32. 1:21have an idea and so you can jump
  33. 1:23straight to whatever parts uh you want
  34. 1:27to go. But I do recommend that you watch
  35. 1:30this whole video. In the first third of
  36. 1:32this video, you're going to learn why to
  37. 1:35be outstanding, you need to do different
  38. 1:37things than to get merely good at case
  39. 1:40interviews. And you want to be
  40. 1:42outstanding if you want to get the
  41. 1:43offer.
  42. 1:44You're going to learn why Case in Point
  43. 1:46or Victor Cheng or methods like these
  44. 1:49ones will let you down
  45. 1:51in your journey to be outstanding. And
  46. 1:54you're going to learn about the six
  47. 1:55building blocks as an alternative
  48. 1:57approach. Then in the second third of
  49. 2:00this video, you're going to learn what
  50. 2:02is each building block with examples of
  51. 2:05questions that uh are related to each
  52. 2:08building block. And finally, on the last
  53. 2:11third of the video,
  54. 2:12I'm going to show you two examples of
  55. 2:15how to use the building blocks to solve
  56. 2:17real cases, how to tie them together
  57. 2:20into
  58. 2:21real case solutions. All right, so
  59. 2:24because this video is long, go get
  60. 2:26yourself a cup of coffee. And before we
  61. 2:30do any of that, let me start with an
  62. 2:33analogy.
  63. 2:34And it is an analogy about the building
  64. 2:36blocks of football.
  65. 2:39For the Americans listening to this, I'm
  66. 2:41going to be talking about the European
  67. 2:42kind of football, which you call soccer,
  68. 2:45but you could think of a similar analogy
  69. 2:48for American football or for any other
  70. 2:51sport like volleyball or basketball or
  71. 2:54golf or actually for any skill. So
  72. 2:57guitar playing or poker or whatever. And
  73. 3:01the analogy would work well, too.
  74. 3:05So if you want to get really good at
  75. 3:07football, you can't just play it. You
  76. 3:10need to learn the building blocks. So
  77. 3:13when you're a beginner, you might just
  78. 3:15want to learn the basic rules of the
  79. 3:17sport and then play a few matches of the
  80. 3:20game.
  81. 3:21In the beginning, this is not just what
  82. 3:23you'll feel like doing the most.
  83. 3:25It is also the best way to improve,
  84. 3:28probably. You know, you want to learn
  85. 3:29the basic rules, play a few matches just
  86. 3:32to see how playing the game feels like.
  87. 3:35No one wants to practice the
  88. 3:37fundamentals of a sport that they barely
  89. 3:39know if they like to play or not. You
  90. 3:42know, just give me the ball and let's
  91. 3:44have some fun playing it, goddammit.
  92. 3:46But after a while playing, you'll see if
  93. 3:50you like the game or not, if you want to
  94. 3:52get good at it or not. And not only
  95. 3:55that, you'll also notice that you don't
  96. 3:58really play that well. This happens to
  97. 4:00all the beginners. And at this stage, if
  98. 4:04you're serious about learning to play
  99. 4:06well, if you like the game, you want to
  100. 4:08keep playing it and you want to play
  101. 4:10well,
  102. 4:11you'll have to give some attention to
  103. 4:14learning the fundamentals. How to
  104. 4:16receive the ball, how to pass the ball
  105. 4:19well, how to shoot the ball, how to
  106. 4:21cross the ball, how to dribble, how to
  107. 4:24tackle, how to position yourself in the
  108. 4:27field, and so on.
  109. 4:30You can call these fundamentals the
  110. 4:32building blocks of football. They're the
  111. 4:35basic individual skills that every
  112. 4:37player performs.
  113. 4:39Any player can practice these skills in
  114. 4:41isolation. And what makes a player
  115. 4:44better than another is that they can
  116. 4:46perform one or more of these skills
  117. 4:48better than the other. Either that or
  118. 4:51maybe they can tie these skills together
  119. 4:54with more skill. So what makes one
  120. 4:55football player better than the other?
  121. 4:58Probably the fact that they can pass the
  122. 5:00ball better or they can shoot the ball
  123. 5:02better or they can uh dribble and tackle
  124. 5:05better or or they can position
  125. 5:07themselves in the field better.
  126. 5:09And while you can go from bad to okay in
  127. 5:14football just by learning the rules and
  128. 5:17playing more and more matches,
  129. 5:19you can't get to good, much less to
  130. 5:22outstanding, if you're not very good at
  131. 5:25dribbling and at passing the ball and at
  132. 5:27shooting the ball and in the other
  133. 5:29fundamentals. And the same is true for
  134. 5:32case interviews.
  135. 5:34In this video, you're going to learn
  136. 5:36what are the six building blocks of case
  137. 5:38interviews. And throughout the course,
  138. 5:41you're going to learn how to perform
  139. 5:43well in each one of them. We've
  140. 5:45dedicated one whole module for each
  141. 5:47building block so that by the end of
  142. 5:49this course, you're going to be able to
  143. 5:51solve each type of problem like a real
  144. 5:53McKinsey, Bain, or BCG consultant.
  145. 5:58These building blocks are the
  146. 5:59fundamentals of how to solve a problem
  147. 6:01like a consultant. So they're not just
  148. 6:03the building blocks of case interviews,
  149. 6:06they're also the building blocks of the
  150. 6:08consultant profession, at least when it
  151. 6:11comes to problem-solving approaches. So
  152. 6:14mastering these building blocks is
  153. 6:15necessary if you want to go from okay to
  154. 6:18good and from good to outstanding. And
  155. 6:21believe me, if you want to get the
  156. 6:24offer, if you want to get the job offer
  157. 6:26at these firms, you want to get to
  158. 6:28outstanding or at least to very good.
  159. 6:31But before we move on,
  160. 6:34I want you to understand how most people
  161. 6:36learn cases.
  162. 6:37What are the two most used alternative
  163. 6:41approaches? And I want you to see what
  164. 6:44these popular approaches are strong at
  165. 6:47and where do they fail. And the reason
  166. 6:49why I want you to see that is so that
  167. 6:51you can judge for yourself if our
  168. 6:53approach is the best one for you or not.
  169. 6:57So let's take a close look at these two
  170. 7:00popular approaches, which is what 95 or
  171. 7:0398% of people out there are using and
  172. 7:06you're probably also using one of these.
  173. 7:09Approach number one is learning by type
  174. 7:12of case. So you might want to learn
  175. 7:15profitability cases and then move on to
  176. 7:17M&A cases and learn those and then
  177. 7:20market entry case and learn those. And
  178. 7:24the most popular resource that teaches
  179. 7:26that way is Case in Point.
  180. 7:29It is the approach that most people
  181. 7:32start with.
  182. 7:33And you know, it feels good to just read
  183. 7:35Case in Point and get a sense that you
  184. 7:38just need to know what type of case your
  185. 7:40interviewer is giving you and then
  186. 7:42matching it with the appropriate
  187. 7:45framework. And this brings us to the
  188. 7:48biggest advantage of this approach,
  189. 7:49which is it's really easy to start the
  190. 7:52case. You just match the case type with
  191. 7:56whatever way you use to start that case
  192. 7:59type. But it also limits you on how well
  193. 8:03you start the case. So let's talk about
  194. 8:06the drawbacks of this approach. The
  195. 8:08first one is you can't learn all types
  196. 8:10of cases.
  197. 8:12So what I see in candidates who use this
  198. 8:14type of approach is that they start with
  199. 8:16estimation, profitability, M&A, then
  200. 8:19they move on to market entry and growth
  201. 8:22cases and then pricing cases and then
  202. 8:25they start talking about product launch
  203. 8:28and then they realize that there's 15
  204. 8:31different types of uh public sector
  205. 8:33cases just in last year's Wharton case
  206. 8:37book and then they also have heard of
  207. 8:40this guy who got a case on uh
  208. 8:43debureaucratization
  209. 8:45and deregulation and then they get crazy
  210. 8:48because there's an infinite number of
  211. 8:50types of cases. And if you're learning
  212. 8:52by type of case, you're you have to
  213. 8:54learn about an infinite number of cases
  214. 8:57if you want to make sure you get all
  215. 8:59cases right. Now, the second drawback of
  216. 9:02learning by type of case is you can't
  217. 9:05learn everything that could happen in
  218. 9:08each type of case. So when you learn
  219. 9:11this way, what you're basically doing is
  220. 9:14you're basically treating every case of
  221. 9:16the same type as the same thing. So
  222. 9:19you're treating every market entry case
  223. 9:21as the same thing. You're treating every
  224. 9:24profitability case as the same as all
  225. 9:27other profitability cases.
  226. 9:29And you're also not taking care of what
  227. 9:33to do after you structure and start the
  228. 9:36case. So
  229. 9:39when you learn by case type, you're
  230. 9:40basically saying, "Well, this type of
  231. 9:42case is always the same way." And this
  232. 9:45is not true. Interviewers will actively
  233. 9:47look for ways to make it different. And
  234. 9:51the third drawback of this
  235. 9:54approach is that a lot of types of a lot
  236. 9:56of cases are mixed type or it's not of a
  237. 10:00type that's obvious up front. So, you
  238. 10:03might get a case that a company is
  239. 10:05deciding or not whether they should
  240. 10:08acquire another company because this
  241. 10:10other company is launching a new product
  242. 10:12in a market that the first company is
  243. 10:15really interested in entering. So, is
  244. 10:17this an M&A case or a market entry case
  245. 10:21or a product launch case? It's really
  246. 10:24hard to know.
  247. 10:25And then there's cases that you can't
  248. 10:27even know the type beforehand because
  249. 10:30the problem is not well defined it. So,
  250. 10:33this approach of learning by type of
  251. 10:36case is helpful in the beginning because
  252. 10:39it's really easy to start the case,
  253. 10:41which is where most beginners have
  254. 10:43trouble with,
  255. 10:44but it doesn't help you get better and
  256. 10:47it doesn't help you in real interviews.
  257. 10:50And most candidates abandon the Case in
  258. 10:52Point methods at some point in their
  259. 10:54preparation, usually way before their
  260. 10:57interviews. And they do so for good
  261. 10:59reason. It doesn't really work that
  262. 11:01well. Just ask any seasoned candidate
  263. 11:04who has gone through the process before
  264. 11:06and they're going to tell you that, you
  265. 11:08know, it's helpful in the beginning,
  266. 11:09maybe, but
  267. 11:11it doesn't help you get better and it
  268. 11:13doesn't help you in real interviews. And
  269. 11:17where most of these people find solace
  270. 11:19later is with approach number two,
  271. 11:22learning by stage in the case. So, they
  272. 11:26might want to learn how to open a case,
  273. 11:28how to analyze the case, and then how to
  274. 11:31close the case. And this is best
  275. 11:34represented by Victor Cheng. So, while
  276. 11:37approach number one makes the beginning
  277. 11:40of the case variable, so you have
  278. 11:42different frameworks
  279. 11:44for different types of cases and they
  280. 11:46change in the beginning of the case uh
  281. 11:49and then they leave you wondering what
  282. 11:50to do next,
  283. 11:52with Victor Cheng, he inverts it and he
  284. 11:55fixes the beginning of the case, so he
  285. 11:57just has two main frameworks, the
  286. 12:00business situation and the profitability
  287. 12:02framework, and he tells you to focus on
  288. 12:06what stage of the case you're on and
  289. 12:09what's to do next. And here comes the
  290. 12:11major advantage of this approach. It's
  291. 12:14easy to understand the mechanics of how
  292. 12:17a typical case unfolds. So, it's easy to
  293. 12:21understand what to do, what to say to
  294. 12:23open the case, and then how to open it,
  295. 12:26and then once you present the framework,
  296. 12:28how to move on to the more analytical
  297. 12:30part of the case, and once you've done a
  298. 12:32bunch of analysis, how to synthesize
  299. 12:35those and present a recommendation. So,
  300. 12:38it's really easy to go through the
  301. 12:39mechanics of it.
  302. 12:41But, this approach also has several
  303. 12:44drawbacks. The first one is that a case
  304. 12:47interview is not a chess game. It
  305. 12:49doesn't always start and end the same
  306. 12:52way. And the way you analyze the
  307. 12:54different cases, so the middle is
  308. 12:57completely different. Some cases have a
  309. 12:59lot of numbers. Some cases have no
  310. 13:00numbers. Some cases have a lot of
  311. 13:02charts. Some cases have no charts. Some
  312. 13:05cases you should use hypothesis a lot
  313. 13:08and others you shouldn't. And a lot of
  314. 13:11cases, a lot of real cases, don't start
  315. 13:14in the beginning and they don't end in
  316. 13:16the end. So, interviewers will get a
  317. 13:18chunk of a problem-solving session that
  318. 13:21they did last week or a year ago and
  319. 13:24they'll just present that to you and the
  320. 13:25case will have no conclusion or you just
  321. 13:28start from the middle of the case and
  322. 13:30start from from the charts, for example.
  323. 13:33A second drawback of this is that
  324. 13:36within each stage of the case, there are
  325. 13:39different skills and tools to use. And
  326. 13:43while Victor Cheng mentions these tools
  327. 13:46and techniques, so custom issue trees,
  328. 13:48how to generate and test hypothesis, and
  329. 13:51other skills like that, he doesn't show
  330. 13:54you how and when to use each of these
  331. 13:57skills. So, he focuses too much on the
  332. 14:01mechanics and on the process and he
  333. 14:03doesn't show you how to do it, how to
  334. 14:05build your own frameworks, how to create
  335. 14:07an issue tree, how to prioritize.
  336. 14:10And the third drawback is that it makes
  337. 14:13your thought and your communication too
  338. 14:16mechanical or as many candidates say,
  339. 14:19too robotic.
  340. 14:21So, he fixes
  341. 14:23the beginning of the case into basically
  342. 14:25two frameworks and then he says that
  343. 14:27every single case or almost all cases
  344. 14:31are to be solved in these three steps.
  345. 14:34You open, you analyze, and you close it.
  346. 14:36So,
  347. 14:37you don't have to be a genius to realize
  348. 14:39why so many interviewers complain that
  349. 14:42every single candidate sounds the same
  350. 14:45nowadays.
  351. 14:46And because most other methods that you
  352. 14:50see out there, that are not Case in
  353. 14:51Point and are not Victor Cheng's, are
  354. 14:54copies of Case in Point and Victor
  355. 14:57Cheng, there's not much of a way out of
  356. 15:00this. You're either learning by type of
  357. 15:02case or you're learning by stage of the
  358. 15:05case.
  359. 15:06And these approaches are helpful in the
  360. 15:09beginning, but they fail to help you as
  361. 15:13you get more advanced.
  362. 15:16And you might be wondering, why is that?
  363. 15:18That's something I wondered for a long,
  364. 15:20long time. And I found the reason. The
  365. 15:23reason is they skip the fundamentals.
  366. 15:26Right? You wouldn't help someone get
  367. 15:29good at sports by lecturing them about
  368. 15:33all the different types of sports. And
  369. 15:35you wouldn't help someone get good at
  370. 15:37football, for example, by showing them
  371. 15:40how there are three different parts in a
  372. 15:4290-minute match. There's the beginning
  373. 15:45of the match, there's the middle of the
  374. 15:47match, and there's the end of the match.
  375. 15:50The way to
  376. 15:52get better and get more advanced and to
  377. 15:56get go from okay to good and from good
  378. 16:00to outstanding is to learn the
  379. 16:02fundamentals, the building blocks. This
  380. 16:05is true for sports and this is true for
  381. 16:08case interviews.
  382. 16:10So, let's take a look at approach number
  383. 16:12three. Let's take a look at our
  384. 16:14approach. Let's take a look at the six
  385. 16:17building blocks of case interviews,
  386. 16:19which are the fundamental
  387. 16:20problem-solving techniques that real
  388. 16:23consultants use in their jobs. There are
  389. 16:26three building blocks related to
  390. 16:29structuring the problem.
  391. 16:31These are brainstorming,
  392. 16:34frameworks, and hypothesis testing. And
  393. 16:38these will help you structure the
  394. 16:39problem. They will help you ask the
  395. 16:41right questions. And there are three
  396. 16:44building blocks related to analytics.
  397. 16:47These are estimations,
  398. 16:49quantitative analysis, and chart
  399. 16:52interpretation.
  400. 16:54These will help you analyze the problem,
  401. 16:56answer those questions that you asked
  402. 17:00when structuring the case. So, whenever
  403. 17:03the interviewer asks you a question in a
  404. 17:06case interview, that question is going
  405. 17:09to be related to one of these building
  406. 17:11blocks. Whenever you do a task during a
  407. 17:14case interview, it is going to be
  408. 17:17related to one of these building blocks.
  409. 17:20This was tested over thousands of
  410. 17:22interviews and no single question, no
  411. 17:25single task
  412. 17:27uh being performed in any case interview
  413. 17:30from any firm that we've seen in the
  414. 17:32past
  415. 17:33uh 3 years in thousands and thousands of
  416. 17:36interviews was not related to one of
  417. 17:38these six building blocks. So, what this
  418. 17:41means is if you master the six building
  419. 17:44blocks, you're going to be able to solve
  420. 17:46any case interview as a candidate and
  421. 17:49because this comes from the consulting
  422. 17:51job, you're going to be able to solve
  423. 17:53any of your clients' problems as a
  424. 17:56consultant.
  425. 17:57Each building block can and should be
  426. 18:00solved using a best practice, a
  427. 18:02step-by-step
  428. 18:04method, which you learn throughout this
  429. 18:07course. You're going to learn a
  430. 18:08step-by-step method that bulletproofs
  431. 18:11your answer for each of the six building
  432. 18:14blocks through this course.
  433. 18:17Using these systematic processes is how
  434. 18:20you assure that you're showing your
  435. 18:22interviewer that you can think like a
  436. 18:23consultant. And because
  437. 18:26all of this this this building blocks
  438. 18:29and the step-by-step methods, because
  439. 18:31all of this comes from the consulting
  440. 18:33job itself,
  441. 18:35they are a reliable way to tackle case
  442. 18:38interviews. So, if you use these
  443. 18:40methods, you get several advantages over
  444. 18:43other methods. The first one is that
  445. 18:46this is thorough and works for any case
  446. 18:50interview. So, every case that you face
  447. 18:54will have these elements in them. It It
  448. 18:57doesn't matter if it's a profitability
  449. 18:59case, if it's an M&A case, if it's a
  450. 19:01case at McKinsey, if it's a case at
  451. 19:04Bain, at BCG, or at your local boutique
  452. 19:08firm. Because this comes from the
  453. 19:09consulting job, you can solve any case
  454. 19:12using it.
  455. 19:14Each part of
  456. 19:16uh the case or each of these building
  457. 19:18blocks can be learned and practiced in
  458. 19:21isolation. So, suppose you're learning
  459. 19:24football. If you're not really good at
  460. 19:26shooting the football, you can practice
  461. 19:28that in isolation. You don't have to
  462. 19:30gather 21 other players to practice your
  463. 19:33shooting. You can just get the ball and
  464. 19:36practice shooting. If you have a a
  465. 19:38goalkeeper, that's better, but you don't
  466. 19:40even need a goalkeeper to do that. Same
  467. 19:43here. If you're not really good at
  468. 19:45hypothesis testing or in estimations or
  469. 19:48in any of the building blocks, you can
  470. 19:50practice that in isolation.
  471. 19:54Third advantage, it does not
  472. 19:56oversimplify cases, but it makes them
  473. 19:59simpler to solve. So, other approaches
  474. 20:02will oversimplify
  475. 20:04the cases and will help you in some
  476. 20:07aspects, for example, how to start a
  477. 20:09certain type of case or how to go
  478. 20:12through the mechanics of solving a case,
  479. 20:14but will harm you in other aspects. And
  480. 20:17they will harm you by having you believe
  481. 20:19that you can just memorize frameworks
  482. 20:22for a bunch of cases or you can just use
  483. 20:26two types of structures and then repeat
  484. 20:28a pattern in every case you do. And
  485. 20:31these things are not true and that's why
  486. 20:32these other methods might harm you.
  487. 20:35Our methods does not oversimplify the
  488. 20:38cases, so it will never harm you, but it
  489. 20:41does make everything simpler. Fourth,
  490. 20:44there's no memorization needed. It is a
  491. 20:46system to help you think. So, we won't
  492. 20:50teach you some tips and tricks for each
  493. 20:52building block or give you a bunch of
  494. 20:54scripts and frameworks to memorize.
  495. 20:57Instead, we're going to show you how to
  496. 20:59think through each type of problem. Each
  497. 21:02building block is a different type of
  498. 21:04problem and we're going to teach you how
  499. 21:06to think through each of them.
  500. 21:09Fifth, it comes straight from the
  501. 21:11consulting job, so it doesn't sound
  502. 21:13robotic. Real consultants also build
  503. 21:16frameworks. They also brainstorm
  504. 21:18hypotheses. They also do Excel models to
  505. 21:22do quantitative analysis. They also
  506. 21:24interpret charts. These techniques come
  507. 21:27straight from the consulting job. We
  508. 21:29didn't make up the step-by-step methods
  509. 21:31for each one of them. We got them from
  510. 21:33the consulting job, from what we and
  511. 21:36other McKinsey, Bain, BCG consultants do
  512. 21:39in their daily jobs.
  513. 21:42And your interviewer will use these
  514. 21:45techniques as well, consciously or
  515. 21:47probably unconsciously. So,
  516. 21:50when they see you uh solving your case,
  517. 21:54they're going to see themselves solving
  518. 21:56their clients' problems and this makes
  519. 21:58your solution much, much better. You
  520. 22:01won't sound robotic. You'll sound like a
  521. 22:03real consultant. Now, this has one
  522. 22:06drawback compared to other methods.
  523. 22:10And the drawback is there are no
  524. 22:13shortcuts. You really need to understand
  525. 22:16what you're doing in each building
  526. 22:18block. And it does take work to learn.
  527. 22:21We've distilled the the essentials in
  528. 22:24the 7-day course, but I'd be lying to
  529. 22:27you if I told you that you can master
  530. 22:30uh and become a great consultant in just
  531. 22:33a week.
  532. 22:34It takes understanding and it takes
  533. 22:38thinking things from first principles
  534. 22:40and it takes practice and in this
  535. 22:43course, I'm going to lay or Julia and I
  536. 22:46are going to lay the foundation of each
  537. 22:48of the six building blocks, but you got
  538. 22:51to understand and practice and put into
  539. 22:54action. It's not a shortcut, but it's a
  540. 22:57really solid, strong method
  541. 23:00that will help you think like a real
  542. 23:03consultant and show your interviewer
  543. 23:06that you can do that. Now, I'm going to
  544. 23:08show you what each of these building
  545. 23:09blocks are with a few examples of case
  546. 23:12interview questions that you might get
  547. 23:14in each of them. Then, after going
  548. 23:16through all the six building blocks, I'm
  549. 23:18going to show you how to fit them all
  550. 23:19together to solve any case interview.
  551. 23:22Candidate-led, interviewer-led, it
  552. 23:25doesn't matter. In a couple of full case
  553. 23:27examples. So, let's start with the
  554. 23:30structuring related building blocks
  555. 23:32first and the first of them is
  556. 23:34brainstorming. What is brainstorming?
  557. 23:38Brainstorming is using issue trees to
  558. 23:40build a structured list of hypotheses
  559. 23:44and ideas. It is not throwing out a
  560. 23:47random list of ideas or hypotheses
  561. 23:50without structure and priority. So, in
  562. 23:54every interview, you're going to need to
  563. 23:56work with hypothesis of why something's
  564. 23:58happening and ideas to solve the
  565. 24:00problems that appear. And you'll have to
  566. 24:02come up with them just like consultants
  567. 24:05have to come up with them in real
  568. 24:07projects. And the way consultants come
  569. 24:10up with them in real projects is in a
  570. 24:12structured way. So, it's not getting
  571. 24:16around a whiteboard and just throwing
  572. 24:18ideas unsorted. It's in a structured
  573. 24:21way. And this isn't like what most
  574. 24:23candidates do. Whenever interviewer ask
  575. 24:26candidates
  576. 24:27uh what are some hypotheses that you
  577. 24:29have for for this phenomenon that's
  578. 24:31happening or what are some ideas that
  579. 24:34you have to solve this problem, what
  580. 24:36most people do is to just list a random
  581. 24:39list of the ideas that come up in their
  582. 24:41heads or of the hypotheses that are off
  583. 24:44the top of their heads. And
  584. 24:46this is a mistake if you want to get a
  585. 24:49job in consulting. In the brainstorming
  586. 24:51module, we'll teach you what to do
  587. 24:53instead.
  588. 24:55So, let me just show you some examples.
  589. 24:57Uh and all of these questions, these
  590. 25:00examples, they could be the beginning of
  591. 25:02a case or they could appear in the
  592. 25:04middle of a case.
  593. 25:06So, an iron ore mining company has seen
  594. 25:09its revenue drop 30% in the last year
  595. 25:12despite heavy investments. What are
  596. 25:15plausible hypotheses that could explain
  597. 25:18that? So, this is something in the
  598. 25:20beginning or in the middle of a case, it
  599. 25:21doesn't matter.
  600. 25:22Uh they're asking for a list of
  601. 25:24hypotheses and that's why it's a
  602. 25:26brainstorming question.
  603. 25:28A large university wants more applicants
  604. 25:31for their undergrad program next year.
  605. 25:35What are some ideas of what they could
  606. 25:37do to get that? Again, a list of ideas,
  607. 25:39brainstorming question.
  608. 25:41Apple wants to launch a cheaper version
  609. 25:44of iPhone. What are the risks? Here,
  610. 25:47it's a list of risks, but you could call
  611. 25:49the risks an idea or a hypothesis of
  612. 25:52risk. And
  613. 25:54all these questions could be in the
  614. 25:55beginning of the case or in the middle
  615. 25:57of a case and
  616. 25:59most cases have between two and four
  617. 26:02brainstorming questions. So, they're
  618. 26:04very, very frequent. And interviewers
  619. 26:08tend to ask them spontaneously, so most
  620. 26:10candidates are not even aware that this
  621. 26:12type of question exists. They don't
  622. 26:14practice for them in mock interviews and
  623. 26:17because of that, they come underprepared
  624. 26:20and they suffer the consequences. So,
  625. 26:22really important building block, really
  626. 26:24important if you want to learn how to
  627. 26:26structure hypothesis, ideas and cases in
  628. 26:30general. The second building block
  629. 26:32related to structure are frameworks. So,
  630. 26:35you're you're probably well aware what
  631. 26:37frameworks are in terms of, yeah, I know
  632. 26:41some frameworks, I know the pricing
  633. 26:43framework from book X or whatever, but
  634. 26:46you might not know that frameworks are
  635. 26:48decision-making plans. They're a list of
  636. 26:52the questions that you need answered to
  637. 26:55make a decision and a systematic way to
  638. 26:57make sense of this list of questions.
  639. 27:01And the skill being tested here by
  640. 27:03interviewers is how you create this
  641. 27:06plan, not if you know a pre-made plan
  642. 27:09from a case interview book. So,
  643. 27:11frameworks are usually the initial
  644. 27:13question of the case, but don't count on
  645. 27:16that. It is common that interviewers
  646. 27:18start with a brainstorming question
  647. 27:20about the topic of the case just to warm
  648. 27:23you up and then go on to the decision to
  649. 27:26be made. And when you have a decision to
  650. 27:29be made is uh when you know that you
  651. 27:32should make a framework. And I've also
  652. 27:35seen framework questions at the end of
  653. 27:37the case, after you've solved the
  654. 27:39client's initial problem. You do the
  655. 27:41case, you structure the case, you solve
  656. 27:43the case, you give the client a
  657. 27:45recommendation and then the interviewer
  658. 27:48will pose a second, more difficult
  659. 27:50decision that follows up the first
  660. 27:52decision just to see how you structure
  661. 27:54it. And this is similar to how real
  662. 27:57projects work. Each answer to the client
  663. 28:00reveals new questions to be answered.
  664. 28:04So, some examples of questions here. How
  665. 28:06can Nestle create a long-term growth
  666. 28:09strategy? So, this is a decision that
  667. 28:12they need to make. How should we go grow
  668. 28:14long-term?
  669. 28:16Help a health minister combat childhood
  670. 28:19obesity. So, again, this health minister
  671. 28:21needs to create a plan.
  672. 28:23He needs to make a decision how to
  673. 28:25combat uh the this ill and he needs a
  674. 28:29plan for that. How would you help a soft
  675. 28:31drinks company increase its profits?
  676. 28:36So, again, they need to make a decision
  677. 28:38on how to increase profits.
  678. 28:41So, in the frameworks module, you're
  679. 28:44going to learn how to create your own
  680. 28:46frameworks, so your own decision-making
  681. 28:49plans for any type of case, regardless
  682. 28:52of you've seen the type of case before
  683. 28:54or not. Uh in this methodology, in our
  684. 28:57approach, you don't need to have seen
  685. 28:59the case before in order to structure it
  686. 29:02well. And you're going to learn how to
  687. 29:04create these frameworks, these plans to
  688. 29:07make decisions for any type of decision,
  689. 29:10any type of situation.
  690. 29:13And finally, hypothesis testing, the
  691. 29:16third structuring building block.
  692. 29:18So, when you create your frameworks,
  693. 29:21when you brainstorm your issues, you're
  694. 29:23going to generate a lot of of hypotheses
  695. 29:27for any case you solve.
  696. 29:29But what good is it to have these
  697. 29:32hypotheses if you can't test them?
  698. 29:35Hypothesis testing is at the core of the
  699. 29:38consulting way to solve problems. So,
  700. 29:41this building block serves to test the
  701. 29:44hypotheses that you've organized and
  702. 29:47you've prioritized when brainstorming or
  703. 29:50when building your frameworks. Every
  704. 29:52brainstorming is an organized list of
  705. 29:54hypotheses and every framework is a list
  706. 29:57of questions that you need to answer.
  707. 29:59And these questions derive from certain
  708. 30:02hypotheses that you have in your head.
  709. 30:05And the hypothesis testing building
  710. 30:07block serves to test this hypothesis.
  711. 30:10And these tests need to be rigorous but
  712. 30:13also practical. So, that's the hard part
  713. 30:16of hypothesis testing. You need to be
  714. 30:18precise and rigorous
  715. 30:20and very scientific
  716. 30:22in the way you test the hypothesis but
  717. 30:24it also needs to be practical and you
  718. 30:27have to be able to test them as quickly
  719. 30:29as possible. So, some examples of
  720. 30:31questions that could come up in an
  721. 30:33interview.
  722. 30:35Is passing a law to increase physical
  723. 30:38activity in schools a good idea to
  724. 30:41reduce childhood obesity? How would you
  725. 30:44test that? So, you have a hypothesis of
  726. 30:47that passing this law is beneficial to
  727. 30:49that goal and the interviewer is asking
  728. 30:51you how would you test it?
  729. 30:54Would it be worth it for Nestle to start
  730. 30:57a super premium line of baby food
  731. 30:59products in order to grow sales in
  732. 31:02Europe? So, you could approach this
  733. 31:05question as a framework. It's kind of a
  734. 31:07decision that they need to make but the
  735. 31:10question is would it be worth it?
  736. 31:11Probably financially. So, how would you
  737. 31:13test the hypothesis that they will make
  738. 31:16money by doing this?
  739. 31:20Will
  740. 31:21will the building of nicer dorms
  741. 31:23increase the number of applicants of a
  742. 31:26university's undergrad program? So,
  743. 31:28again, a hypothesis that has a
  744. 31:32a potential cause, building nicer dorms,
  745. 31:35a potential effect, increasing the
  746. 31:37number of applicants. And they don't
  747. 31:40know if the cause will cause the effect
  748. 31:42and they need to test this hypothesis
  749. 31:45and they need you to come up with a test
  750. 31:47for that.
  751. 31:48So, a final word related to structuring.
  752. 31:52People often notice that there is some
  753. 31:54overlap between brainstorming and
  754. 31:56frameworks, between frameworks and
  755. 31:58hypothesis testing. And while there are
  756. 32:01technical differences
  757. 32:03and you can go into the definition of
  758. 32:05each one to figure it out, you can
  759. 32:08indeed solve many of the problems that
  760. 32:11interviewers will give to you using more
  761. 32:14than one of these techniques depending
  762. 32:16on how the question is framed. So, for
  763. 32:18example, you could tackle example number
  764. 32:20two of this list with a hypothesis
  765. 32:23testing technique or with a framework
  766. 32:26technique.
  767. 32:27And the reason for that, the reason why
  768. 32:30you can do that is that the the three
  769. 32:32things, brainstorming, frameworks and
  770. 32:34hypothesis testing, are structuring
  771. 32:37techniques. So, just to give you an
  772. 32:39example, in football for example,
  773. 32:41there's often a blurred line between
  774. 32:44whether a ball's being passed or crossed
  775. 32:47or whether a ball's being crossed or or
  776. 32:50or was shot to the goal. But the point
  777. 32:53is can you get the ball from point A to
  778. 32:56point B? There's no need to have a
  779. 32:59lengthy discussion and conversation
  780. 33:01about whether the ball was technically
  781. 33:04passed or crossed or shot. It doesn't
  782. 33:07really matter. Was the ball
  783. 33:09in point A? Did it go to point B? And
  784. 33:12the same thing happens here. Your
  785. 33:13interviewer doesn't care whether it's a
  786. 33:16brainstorming or a framework question.
  787. 33:19If he didn't go through this course, he
  788. 33:21probably doesn't even know these names
  789. 33:23formally or the definitions that I'm
  790. 33:26showing you here. They do it
  791. 33:28unconsciously.
  792. 33:30So, in the end, they just want to see if
  793. 33:33you can structure the problem.
  794. 33:36And the way you can guarantee that you
  795. 33:39will be able to structure any problem in
  796. 33:42any situation is that you master these
  797. 33:45three techniques, brainstorming,
  798. 33:47creating frameworks and hypothesis
  799. 33:50testing. All right?
  800. 33:52Now, while structuring the problem well
  801. 33:54is super important because it helps to
  802. 33:57ask the right questions in the right
  803. 33:59order, when you start testing your
  804. 34:02hypothesis using the hypothesis testing
  805. 34:04building block, you need some questions
  806. 34:07answered. And one of the main tools
  807. 34:09consultants use to answer these
  808. 34:12questions is to analyze numerical data.
  809. 34:15And there are three building blocks for
  810. 34:17that as well.
  811. 34:19The first one is estimations.
  812. 34:22Estimations are used to quantify
  813. 34:25something when you have no data or when
  814. 34:27you have insufficient data by using
  815. 34:30logic and some assumptions.
  816. 34:33And it all it is also used to see if you
  817. 34:36have what it takes to model scenarios in
  818. 34:40consulting. So, you can have estimation
  819. 34:43or market sizing cases on their own or
  820. 34:46within larger business cases or public
  821. 34:49sector cases. And can they can be very
  822. 34:52easy and simple or they can be very
  823. 34:54complex and difficult. Now,
  824. 34:58let me dig it a bit deeper into the
  825. 35:00modeling of scenarios. Consultants
  826. 35:02typically model the future growth of an
  827. 35:05industry or how much they're going to
  828. 35:08save or their clients are going to save
  829. 35:10due to productivity increases caused by
  830. 35:13certain changes using spreadsheets and
  831. 35:17spreadsheet models.
  832. 35:19And there are many assumptions in these
  833. 35:22models. So, because there are many
  834. 35:24assumptions but the logic works well,
  835. 35:28these models, these spreadsheet models
  836. 35:30are basically very complex estimation
  837. 35:34cases. So, your interviewer is going to
  838. 35:36be using a simple estimation case or
  839. 35:39sometimes a more complex estimation case
  840. 35:41because they want to see if you
  841. 35:44can model scenarios in consulting.
  842. 35:47You're also going to estimate things in
  843. 35:49meetings with clients and things like
  844. 35:52that but the core skill is can you
  845. 35:55model? And they're not going to test
  846. 35:57your Excel skills, they just want to
  847. 35:59test your reasoning and they can teach
  848. 36:01you Excel later.
  849. 36:03So, let's see some examples of this.
  850. 36:05What is the market size of road
  851. 36:07maintenance in the US?
  852. 36:10What are the revenues of a local
  853. 36:13Starbucks store? So, this you could if
  854. 36:16Starbucks was going to expand and they
  855. 36:18hired a consulting firm, they might want
  856. 36:20to ask this consulting firm to model
  857. 36:23the revenues of of stores in different
  858. 36:25parts of the country, for example.
  859. 36:28How much do pharma companies spend on
  860. 36:31R&D every year?
  861. 36:34So, these are much much harder than the
  862. 36:37usual how many golf balls would fit a
  863. 36:40Boeing 747
  864. 36:42but these questions are much more
  865. 36:44realistic
  866. 36:45compared to what you're going to find in
  867. 36:48your interview at McKinsey, Bain and BCG
  868. 36:50or any other top consulting firm. And
  869. 36:53they're also more realistic compared to
  870. 36:56what you're going to do on the job. So,
  871. 36:58you need to know how to answer these
  872. 37:00questions and there's a proper way to do
  873. 37:02that that you're going to learn in the
  874. 37:04estimation module which is the first
  875. 37:07module after this
  876. 37:09getting started module.
  877. 37:11The second analytical building block are
  878. 37:14quantitative analysis or put simply,
  879. 37:17analysis.
  880. 37:19So,
  881. 37:20when you have the data to calculate,
  882. 37:23when you have when you don't you have
  883. 37:24estimations. When you do have the data
  884. 37:26to calculate, we call it a quantitative
  885. 37:29analysis.
  886. 37:30And the thing to know here to be aware
  887. 37:32here is that getting to the right number
  888. 37:35is the minimum. How you do this and what
  889. 37:39you do after you do this
  890. 37:41is as important. Another thing to
  891. 37:44notice, even though you get the data
  892. 37:46when you have to do a quantitative
  893. 37:48analysis, you may not get all the data
  894. 37:52handed out to you. So, your interviewer
  895. 37:55might may hold some of it back to see if
  896. 37:57you even ask for it. So, a lot of people
  897. 38:00think that quantitative analysis in
  898. 38:02consulting is about your math skills and
  899. 38:05your quant skills but it's more about
  900. 38:08how you ask for data or if you even
  901. 38:11realize that you need to ask for the
  902. 38:13data and what you do with those numbers
  903. 38:16and with the answer.
  904. 38:18So, let's see some examples of this.
  905. 38:20Calculate the revenue synergies from
  906. 38:23introducing your competitors' products
  907. 38:26into Starbucks stores after an
  908. 38:29acquisition.
  909. 38:30So, you want to buy your competitor and
  910. 38:32one of the synergies is that you have
  911. 38:34access to the Starbucks shelves
  912. 38:38and you need to calculate these
  913. 38:39synergies. Now, calculating is the
  914. 38:43merely the beginning of it. You need to
  915. 38:45understand and make sense of what the
  916. 38:46results mean afterwards.
  917. 38:49Calculate cost savings in R&D after
  918. 38:52implementing this new process. And then
  919. 38:55the interviewer might hand you out a
  920. 38:57piece of paper
  921. 38:59with the new process.
  922. 39:01Given this table of data, how much will
  923. 39:04it cost to improve the quality of this
  924. 39:07university's dorm rooms? So, you're
  925. 39:10using numbers to reach conclusions. This
  926. 39:13is the essence of quantitative analysis.
  927. 39:18And finally, the last building block,
  928. 39:20chart interpretation. So, chart
  929. 39:23interpretation questions happen when the
  930. 39:26interviewers give you an already done
  931. 39:28analysis in the form of a chart or a
  932. 39:32table to see how you understand it and
  933. 39:34how you find the implications of it.
  934. 39:38So, great candidates in these types of
  935. 39:39questions, they find more insights. They
  936. 39:42communicate these insights better, and
  937. 39:45they develop better next steps.
  938. 39:48Remember when I told you that what you
  939. 39:51do after you get to the number in an
  940. 39:54analysis is the most important part?
  941. 39:57Well, there's a whole building block to
  942. 39:59it. It's the chart interpretation
  943. 40:01building block.
  944. 40:02Often, interviewers don't even want to
  945. 40:04check your math and your quant skills,
  946. 40:07or they've already checked earlier in
  947. 40:09the case, and they just want to see how
  948. 40:12much information, how much insight can
  949. 40:15you get from the numbers.
  950. 40:18And they'll give you a chart, which is a
  951. 40:21done analysis. It's finished, and they
  952. 40:23will tell you what can you tell me about
  953. 40:26the situation or about this client or
  954. 40:28about what they should do. And this
  955. 40:31resembles the higher level work of a
  956. 40:33partner. Partners don't crunch numbers.
  957. 40:36They don't build Excel models anymore,
  958. 40:39but they still look at the results of
  959. 40:41these models and of these analysis and
  960. 40:44help find the conclusions, the insights,
  961. 40:47and the next steps. So, whenever an
  962. 40:50interviewer gives you one or more
  963. 40:53charts, have this in mind. They're
  964. 40:55testing you
  965. 40:57for your potential to find these
  966. 40:59insights and next steps, and for your
  967. 41:01potential to become a partner someday.
  968. 41:04So, let's see some examples of this type
  969. 41:06of question.
  970. 41:07Maybe they give you a table comparing
  971. 41:09different countries that Nestle could
  972. 41:12invest on expansion and ask what do you
  973. 41:14think of this?
  974. 41:16Or maybe they give you a chart,
  975. 41:18a graph that charts the effectiveness
  976. 41:21and the addressable population and the
  977. 41:24cost of different public policies to
  978. 41:27reduce childhood obesity. And they ask
  979. 41:30you, well, what public policy would you
  980. 41:32choose and why?
  981. 41:34Or maybe they give you a chart showing
  982. 41:37the iron ore supply and demand curves
  983. 41:40with the prices and volumes of all the
  984. 41:42main global suppliers and buyers. And
  985. 41:45they ask you to draw conclusions from
  986. 41:48this supply and demand curve, and real
  987. 41:50supply and demand curves with real
  988. 41:52players and real prices, they look quite
  989. 41:55different from the ones that you might
  990. 41:57have learned in microeconomic classes.
  991. 42:01So, these are the types of questions
  992. 42:03that you can get in a chart
  993. 42:05interpretation question. Now, let me
  994. 42:07show you how you can solve any problem
  995. 42:11by combining these six building blocks
  996. 42:14together. And I'm going to show you that
  997. 42:16through two different examples of cases.
  998. 42:20And after watching those examples,
  999. 42:22you're going to see how the six building
  1000. 42:24blocks fit together and how you can
  1001. 42:27actually solve any type of case by using
  1002. 42:30these six LEGO blocks.
  1003. 42:33So, let me start showing you how to tie
  1004. 42:35these six building blocks together in a
  1005. 42:37an example of a product launch case. So,
  1006. 42:40here's the case question. An engineering
  1007. 42:43firm just developed a sensor that
  1008. 42:46predicts mechanical problems in cars
  1009. 42:49following a series of driving data that
  1010. 42:52the sensor gets from the car itself.
  1011. 42:55Should they launch it or not?
  1012. 42:58So, if you get a case on a strategic
  1013. 43:00decision such as this one, it's a
  1014. 43:02decision, so the first thing you want to
  1015. 43:04do is to lay out a plan to solve this
  1016. 43:07problem and help the client make the
  1017. 43:09decision. That means we should start
  1018. 43:12with a framework.
  1019. 43:14Something that breaks down the complex
  1020. 43:15decision into simple problems. I'm going
  1021. 43:19to go with a conceptual framework here
  1022. 43:21because I think it's unrealistic to try
  1023. 43:24to estimate the exact profits of this
  1024. 43:27product launch. So,
  1025. 43:29because this is a strategy question, I'm
  1026. 43:31going to go into a more qualitative
  1027. 43:34route. So, suppose I use a fairly simple
  1028. 43:37framework with four categories.
  1029. 43:40Is there going to be customer demand? Is
  1030. 43:43there going to be a lot of competition
  1031. 43:44in the future? How can we distribute
  1032. 43:47this product efficiently? And is this
  1033. 43:50product profitable early on? Is this
  1034. 43:52product profitable after maturity? So,
  1035. 43:55it's a framework. It's a simple one that
  1036. 43:57I created from scratch, and of course,
  1037. 44:01uh we also need specific questions and
  1038. 44:05hypotheses for within each category. I'm
  1039. 44:08not going to go through each and every
  1040. 44:11question and hypothesis that I'd have in
  1041. 44:13within each category because this would
  1042. 44:15take too long, but suppose one of the
  1043. 44:18issues within the first bucket is
  1044. 44:21is there a customer segment that has a
  1045. 44:25high desire for such a type of product
  1046. 44:28and high willingness to pay uh for such
  1047. 44:31a sensor.
  1048. 44:33So, I want to know if they really want
  1049. 44:35it and if they're willing to pay a lot
  1050. 44:37for it.
  1051. 44:38Let's say
  1052. 44:40uh
  1053. 44:42the interviewer tells me to start in
  1054. 44:44this issue. So, if this is an
  1055. 44:46interviewer-led case, they might ask,
  1056. 44:48well, what do you think? They might say,
  1057. 44:51well, let's start in this issue and and
  1058. 44:53tell and say, what do you think are the
  1059. 44:55main customer segments for this type of
  1060. 44:58product?
  1061. 45:00If this is a candidate-led case, if
  1062. 45:02you're leading the case, you need to
  1063. 45:05prioritize that question within your
  1064. 45:07framework yourself. And then you need to
  1065. 45:10be aware that to answer if there is such
  1066. 45:13a customer segment with high desire and
  1067. 45:15high willingness to pay, you also need a
  1068. 45:18list of
  1069. 45:20the customer segments because then you
  1070. 45:22can see if
  1071. 45:25if there is one of those customer
  1072. 45:26segments or more that has high desire
  1073. 45:29and high willingness to pay. Right? So,
  1074. 45:32regardless if this is an interviewer-led
  1075. 45:35case, you're going to reach this
  1076. 45:38question. And
  1077. 45:40what this means is you got to solve now
  1078. 45:42a brainstorming problem. So, you have to
  1079. 45:45create a list of hypotheses.
  1080. 45:48In this case, hypothetical customer
  1081. 45:50segments that might be wishing this type
  1082. 45:52of product a lot and who are willing to
  1083. 45:55pay for it. So, we started with the
  1084. 45:57framework, and regardless if it's a
  1085. 45:59candidate-led or interviewer-led
  1086. 46:02interview, we reach a brainstorming
  1087. 46:04question. Of course, there are other
  1088. 46:06paths to take. This is just a
  1089. 46:08hypothetical path that I'm laying out
  1090. 46:10here. Now, if you're skilled in
  1091. 46:13brainstorming, you'll know that you need
  1092. 46:16to answer this question, what are the
  1093. 46:18main types of customer segments
  1094. 46:20for this type of product in a structured
  1095. 46:22way. So, you might start saying that you
  1096. 46:25can sell this to people who have cars or
  1097. 46:28to companies that manufacture cars. And
  1098. 46:31within the people that have cars, you
  1099. 46:32can sell this to actual people, so the
  1100. 46:34B2C market to consumers, or to companies
  1101. 46:38that own cars. So, car fleets as home,
  1102. 46:41B2B. So, I'm just giving you an example
  1103. 46:43of a structure for this brainstorming
  1104. 46:46question. Say you finish the
  1105. 46:47brainstorming, you create these
  1106. 46:49categories, and then you go on to
  1107. 46:51specific ideas within each bucket. And
  1108. 46:54one of those ideas is that large
  1109. 46:56corporations with car fleets could be an
  1110. 47:00ideal customer, right? They're rational
  1111. 47:02in cost savings. They're corporations.
  1112. 47:04They want to save costs, and they don't
  1113. 47:07like to have their cars breaking down
  1114. 47:09and stopping their operations.
  1115. 47:12So, this is one idea that you have in
  1116. 47:15your brainstorming. It's one hypothesis
  1117. 47:17of a good customer segment. Uh in both a
  1118. 47:21candidate-led and in an interviewer-led
  1119. 47:24case, your interviewer might prompt you
  1120. 47:26as you say that idea and say, well, how
  1121. 47:28would you test
  1122. 47:30the hypothesis
  1123. 47:32>> [snorts]
  1124. 47:32>> that this corporate car fleets are good
  1125. 47:35customer segment for our client to
  1126. 47:37launch this sensor? And this is a
  1127. 47:40typical hypothesis testing question,
  1128. 47:44which can be answered in a three-step
  1129. 47:46approach that we teach in the hypothesis
  1130. 47:48testing module. Right? So, you we
  1131. 47:51started with the framework, a large list
  1132. 47:53of questions and issues and hypotheses
  1133. 47:56categorized into different categories to
  1134. 47:58break down this complex decision into
  1135. 48:00simpler problems. One of those problems
  1136. 48:02was a brainstorming question, what are
  1137. 48:04the main types of customer segments, and
  1138. 48:06we found a hypothesis of one customer
  1139. 48:08segment that could make sense.
  1140. 48:11And now we need to test that hypothesis.
  1141. 48:13And within your plan to test that
  1142. 48:16hypothesis, something that might happen
  1143. 48:19is that you might mention that you need
  1144. 48:21to analyze how much cost savings will
  1145. 48:25this new sensor bring per car in a
  1146. 48:28corporate car fleet, right? And your
  1147. 48:30interviewer might have data for that.
  1148. 48:32So, if it's $10 per year per car in cost
  1149. 48:36savings, companies are probably not
  1150. 48:38going to buy your sensor, but if it's
  1151. 48:40$500
  1152. 48:42and you can charge much less for your
  1153. 48:43sensor, then they you might have a
  1154. 48:46market. You also might have mentioned
  1155. 48:48that you need to estimate
  1156. 48:51the number of existing corporate cars to
  1157. 48:54see if this market is large.
  1158. 48:56Right? And this is all to test your
  1159. 48:59hypothesis. And your interviewer might
  1160. 49:01say, well, do this estimation, do this
  1161. 49:03analysis, and tell me what conclusions
  1162. 49:06you get. And after you reach those
  1163. 49:08conclusions, let's say that you found
  1164. 49:10that there's quite a big number of
  1165. 49:12corporate cars and that you can generate
  1166. 49:15a lot of cost savings for them,
  1167. 49:17they might give you a chart showing
  1168. 49:20detailed data on corporate car usage and
  1169. 49:23maintenance, so you can draw even more
  1170. 49:26insight. So, maybe your product is good
  1171. 49:28and there is a large market, but
  1172. 49:30something about the usage or the the way
  1173. 49:32these companies do maintenance
  1174. 49:34invalidate your business module your
  1175. 49:36business, uh, model, or make it even
  1176. 49:40stronger case that you should launch
  1177. 49:42this product. So, with these insights in
  1178. 49:45hand, you may draw a partial conclusion
  1179. 49:49on whether it makes sense to launch this
  1180. 49:51product or not. And I say partial
  1181. 49:54because
  1182. 49:55there are other issues in your
  1183. 49:57framework, uh, to be analyzed before you
  1184. 49:59can categorically say, "Yes, you should
  1185. 50:02launch this product." So, after you do
  1186. 50:05this, you have to go back to your
  1187. 50:07framework, see what other issues are
  1188. 50:09there in the customer demand category,
  1189. 50:11and in the other categories before you
  1190. 50:13can make a recommendation.
  1191. 50:16Now, not all interviews are this smooth.
  1192. 50:20Of course, I I'm I simplified reality
  1193. 50:22here, but your interviewer will guide
  1194. 50:25you as you go, right? So, if you follow
  1195. 50:28a path that won't lead nowhere, they
  1196. 50:30won't give you data and have you waste
  1197. 50:33time there. They'll just guide you and
  1198. 50:35say, "Well, this is not really the
  1199. 50:36interesting part. What What else do you
  1200. 50:38think is most important?"
  1201. 50:40They typically have some of these
  1202. 50:42questions, some of these brainstorming,
  1203. 50:45hypothesis testing, estimation,
  1204. 50:47analysis, chart questions in mind before
  1205. 50:50you get into the room, but they might
  1206. 50:52create some on the spot, specifically
  1207. 50:55estimations, brainstormings, and
  1208. 50:57hypothesis testing. It's hard to create
  1209. 51:00an analysis or a chart on the spot,
  1210. 51:02although it happens. I've seen
  1211. 51:04interviewers drawing charts on the spot.
  1212. 51:07Uh, and the reason they create these
  1213. 51:09questions on the spot is because you've
  1214. 51:12said something that they never heard
  1215. 51:14before, you had an interesting issue in
  1216. 51:16your framework that they've never heard
  1217. 51:17before, and they thought it was an
  1218. 51:19interesting idea to explore that. So,
  1219. 51:21some of these questions are going to be
  1220. 51:23pre-planned, and some of them are going
  1221. 51:25to come up on the spot, especially on
  1222. 51:28candidate-led cases.
  1223. 51:30Also, some interviewers, let's say you
  1224. 51:32go through this whole process, you do
  1225. 51:34the brainstorming, the hypothesis
  1226. 51:36testing, the estimation, the analysis,
  1227. 51:38and the chart interpretation that I
  1228. 51:39mentioned, and, uh,
  1229. 51:42some interviews will finish the case
  1230. 51:44right there, even though you can't give
  1231. 51:47a full answer to the case question,
  1232. 51:49right?
  1233. 51:50Uh, you you don't know if it's worth it
  1234. 51:53or not to launch, you just know if
  1235. 51:55there's
  1236. 51:56uh, customer demand, or if at least
  1237. 51:58there's a segment that makes sense to
  1238. 52:00launch this product to. So, you can't
  1239. 52:03really give a full recommendation to the
  1240. 52:05case, but even then, uh, a lot of
  1241. 52:08interviews will finish right here
  1242. 52:09because your interviewer has already
  1243. 52:11tested you on your reasoning skills.
  1244. 52:15Other interviews will let you finish the
  1245. 52:16case, they'll let you go through all the
  1246. 52:18other issues in your framework,
  1247. 52:21or some of the other most important
  1248. 52:23issues in your framework, and they'll
  1249. 52:25probably not spend a lot of time doing
  1250. 52:27analysis and estimations, they'll just
  1251. 52:30ask you how did you test it, give you
  1252. 52:32the answer to the test, and you move on
  1253. 52:34to the other issues.
  1254. 52:36Both types of interviews work. Uh, those
  1255. 52:40that let you finish the case and go
  1256. 52:42through your whole framework, and those
  1257. 52:44that will just test some building
  1258. 52:45blocks. And they work because
  1259. 52:48interviewers have tested your
  1260. 52:50problem-solving skills through each
  1261. 52:52building block. And honestly, they don't
  1262. 52:55even have to test every single building
  1263. 52:58block, as we're going to see in the next
  1264. 53:00example. They have to test some of the
  1265. 53:02building blocks, uh, so they they can
  1266. 53:05see how you reason, how you think
  1267. 53:07through the problem.
  1268. 53:09Now, let's get a little, uh, let's step
  1269. 53:12back from case interview world, and see
  1270. 53:15how this would play out in a real
  1271. 53:17project. In a real project, you will
  1272. 53:19brainstorm a lot of hypotheses, way more
  1273. 53:23than in a case interview. And you're
  1274. 53:25going to test many of them, not all of
  1275. 53:27them because you'll prioritize some, but
  1276. 53:30you're going to test many of them.
  1277. 53:32By doing several analyses, several
  1278. 53:35estimations, or models, uh,
  1279. 53:38uh,
  1280. 53:38uh,
  1281. 53:39scenario planning, and things like that.
  1282. 53:42And you'll have to interpret all the
  1283. 53:44results of all these estimations and
  1284. 53:47analyses,
  1285. 53:48uh, and also some qualitative data,
  1286. 53:51uh, with charts that you're going to,
  1287. 53:53uh, you're going to produce those charts
  1288. 53:55to your manager, to your partner, to
  1289. 53:57your client. So, that you can get a
  1290. 54:00point of view, an understanding of this
  1291. 54:02analysis in, uh, the
  1292. 54:06in face of an overarching framework that
  1293. 54:08you're going to be using to solve your
  1294. 54:10client's problems. And you're going to
  1295. 54:11keep adapting this framework as you find
  1296. 54:14new things. So, this
  1297. 54:17uh, scheme would be working for a
  1298. 54:19project as well, not just for a case
  1299. 54:21interview. Case interview is a
  1300. 54:23simplified version of the real thing.
  1301. 54:28So, the last example was of a more
  1302. 54:30complex strategic case, and I used each
  1303. 54:34building block once.
  1304. 54:36But not all interviews are like that. In
  1305. 54:39fact, the majority of them are not. It's
  1306. 54:42common that a case doesn't have all the
  1307. 54:44six building blocks, and it's also
  1308. 54:46common that the same building block is
  1309. 54:49used more than once in an interview. So,
  1310. 54:51you can have two estimations in an
  1311. 54:53interview, or three charts, or four
  1312. 54:56brainstorming questions. So, let me show
  1313. 54:59you a simpler case that's built from a
  1314. 55:02different combination of the six
  1315. 55:06building blocks. And here's the case
  1316. 55:08question.
  1317. 55:10A rental car company's maintenance cost.
  1318. 55:13So, the maintenance costs of a company
  1319. 55:15that rents cars
  1320. 55:17have soared in the past year. What's
  1321. 55:20happened, and what should they do?
  1322. 55:23So, suppose for this case, I use a
  1323. 55:25simple step-by-step framework because
  1324. 55:28the question is what should they do,
  1325. 55:31what decision should they take, I'm
  1326. 55:32going to start with a framework again.
  1327. 55:34And I'm going to start,
  1328. 55:36uh, with a step-by-step one. First,
  1329. 55:39identify why maintenance costs have
  1330. 55:42increased. Second, brainstorm ideas, or
  1331. 55:46generate ideas to solve the problem. And
  1332. 55:48third, pick the best idea, pick the best
  1333. 55:51solution.
  1334. 55:53Now, obviously, I need a specific plan
  1335. 55:56for each of the steps. I'm not going to
  1336. 55:58lay it out here to, uh,
  1337. 56:01to save you some time.
  1338. 56:03But, the first thing we need is to start
  1339. 56:07with an issue tree
  1340. 56:08to diagnose the root cause of the
  1341. 56:11problem. That's the first bucket. Why
  1342. 56:13have maintenance costs increased? Well,
  1343. 56:15the first step is to start with an issue
  1344. 56:18tree, and I tell the interviewer that.
  1345. 56:20So, an issue tree is nothing more than a
  1346. 56:23MECE brainstorming of the drivers of
  1347. 56:26maintenance costs. So, what are the
  1348. 56:29drivers of maintenance costs? We need a
  1349. 56:31MECE tree for that. Are these drivers
  1350. 56:34increasing or decreasing? So, are
  1351. 56:37maintenance costs increasing because
  1352. 56:39we're using the cars more, or because
  1353. 56:41the price per maintenance job has gone
  1354. 56:43up, or because we're doing more
  1355. 56:45maintenance jobs per car even though
  1356. 56:48usage is flat?
  1357. 56:51Could be all three, or could be also
  1358. 56:53that we have more cars. So, basic
  1359. 56:54structure.
  1360. 56:56After you get this structure out, you
  1361. 56:59need to get data for each driver. So,
  1362. 57:04uh,
  1363. 57:04you need to find out which driver is the
  1364. 57:06most responsible for the rise. And this
  1365. 57:09is a simple analysis, but it's an
  1366. 57:12analysis nonetheless. So, it's another
  1367. 57:14building block here. Say you found out
  1368. 57:16that the problem comes from your unit
  1369. 57:19maintenance costs getting higher. So,
  1370. 57:22each time you send a car to do
  1371. 57:23maintenance, you pay a larger bill.
  1372. 57:26Now, you need to brainstorm hypotheses
  1373. 57:29of why this is happening. You can't
  1374. 57:33solve the problem without knowing the
  1375. 57:35cause first. You can't solve the problem
  1376. 57:37unless you know what are the possible
  1377. 57:40reasons why that driver, the maintenance
  1378. 57:43costs per unit of maintenance per per
  1379. 57:46maintenance job, has increased. You need
  1380. 57:48to know what changed.
  1381. 57:50Now, assume you did this brainstorming,
  1382. 57:52and you found that this is happening
  1383. 57:54because you've internalized the
  1384. 57:56maintenance operations, so it's more
  1385. 57:58reliable, but also now your mechanics
  1386. 58:01are not as productive because they spend
  1387. 58:04a lot of time traveling around compared
  1388. 58:06to the outsourced solution that you had
  1389. 58:08before. Now, you could have needed a
  1390. 58:11hypothesis testing building block to
  1391. 58:13come to this conclusion, you could have
  1392. 58:14needed to test this hypothesis, but
  1393. 58:18often times the interviewer will just
  1394. 58:20tell you that this is going on once you
  1395. 58:22raise this hypothesis in the
  1396. 58:25brainstorming. And this means you can
  1397. 58:27jump straight to the brainstorming of
  1398. 58:29potential solutions, which is the second
  1399. 58:31part of our initial framework. So, now
  1400. 58:34you found the the the why, you just move
  1401. 58:36on to the second part.
  1402. 58:38And once you find these ideas or
  1403. 58:42potential solutions, uh, we need to pick
  1404. 58:45the best solution. And we could pick
  1405. 58:47that by analyzing which one of these
  1406. 58:50solutions maximize our profit. So, we
  1407. 58:53might want to ponder if there is,
  1408. 58:56uh, if there are strategic reasons to
  1409. 58:58choose one over the other, but we could
  1410. 59:00also just go with the profit
  1411. 59:02maximization route. And you have to
  1412. 59:05choose if you're just doing profit
  1413. 59:06maximization, or if you're considering
  1414. 59:09other things as well. It depends on you,
  1415. 59:11it depends on the case, it depends on
  1416. 59:13the solutions you propose. And here,
  1417. 59:15once you do this analysis, and you find
  1418. 59:18out what the best solution is,
  1419. 59:20the case is done, and you can just
  1420. 59:21recommend,
  1421. 59:23uh, what your client should do. So,
  1422. 59:25we've gone through the whole framework,
  1423. 59:28we've gone through the whole plan, and
  1424. 59:30we have an answer as soon as we finish
  1425. 59:32this last analysis. And
  1426. 59:35this is a simpler case. It's very
  1427. 59:37linear, and it's also a case that use
  1428. 59:40just three building blocks. The
  1429. 59:41framework, a couple or a few of
  1430. 59:44brainstorming questions, and a couple of
  1431. 59:46analysis questions.
  1432. 59:49Now, before we finish this video, just
  1433. 59:51some final thoughts. The first one is
  1434. 59:54that there are some cases with just one
  1435. 59:57building block. You've probably heard of
  1436. 1:00:00market sizing cases where it's just the
  1437. 1:00:03estimation case. You can have one
  1438. 1:00:05estimation, which is the typical market
  1439. 1:00:08sizing case, or you can have two
  1440. 1:00:09estimations, three estimations within
  1441. 1:00:12this case. There's also brainstorming
  1442. 1:00:16only cases. It's very typical of final
  1443. 1:00:19rounds at McKinsey, at Bain, and at BCG.
  1444. 1:00:22Partners love it, and usually it happens
  1445. 1:00:25when they will ask you to discuss the
  1446. 1:00:27future of a new trend or of new
  1447. 1:00:30industry. So, brainstorm how blockchain
  1448. 1:00:34will impact the business model of banks.
  1449. 1:00:37And they won't give you any data, any
  1450. 1:00:39charts. You just have to brainstorm.
  1451. 1:00:41They're very difficult cases, and you
  1452. 1:00:44just solve them through several
  1453. 1:00:46brainstormings
  1454. 1:00:48uh chained together.
  1455. 1:00:50There's also I've seen chart only cases.
  1456. 1:00:52So, the interviewer might hand you
  1457. 1:00:53three, four, five, six charts and ask
  1458. 1:00:57you what's your conclusion to his
  1459. 1:00:59client. So, you won't even structure the
  1460. 1:01:01case. You just have to draw as many
  1461. 1:01:03insights as you can from the charts, and
  1462. 1:01:06of course tie them together. So, it's
  1463. 1:01:08testing your structuring skills somehow,
  1464. 1:01:11uh but only through charts. So, there
  1465. 1:01:14are some cases with just one building
  1466. 1:01:16block. And as there were as there are
  1467. 1:01:18cases with all six building blocks and
  1468. 1:01:21anywhere in between. Now, the second
  1469. 1:01:24thought that I want you to leave this
  1470. 1:01:26video with is that the difference
  1471. 1:01:28between the candidate-led style and the
  1472. 1:01:31interviewer-led style, which is the
  1473. 1:01:34McKinsey style,
  1474. 1:01:35is that when solving the candidate-led
  1475. 1:01:38style, you are the person who decides
  1476. 1:01:41which building block comes next. And
  1477. 1:01:44that's the only difference between the
  1478. 1:01:46two styles. This means that
  1479. 1:01:48understanding when and why each building
  1480. 1:01:52block is useful is the key to know how
  1481. 1:01:55to guide your own cases. Some people
  1482. 1:01:57have difficulty guiding their cases and
  1483. 1:01:59knowing where to go next. And how do you
  1484. 1:02:02do that? Well, you understand what's the
  1485. 1:02:04function of each building block, and you
  1486. 1:02:06understand that at the end of whatever
  1487. 1:02:08you're doing, you need to know where to
  1488. 1:02:10go next, to which building block to go
  1489. 1:02:13next, as I've shown you in the examples.
  1490. 1:02:16In the interviewer-led cases, in the
  1491. 1:02:18McKinsey style cases, the interviewer
  1492. 1:02:20will tell you what to do next. So, all
  1493. 1:02:23you have to do is to solve each building
  1494. 1:02:25block. But even then, it's useful
  1495. 1:02:28knowing when and why each building block
  1496. 1:02:30is useful, because as you finish solving
  1497. 1:02:34one building block, if you show the
  1498. 1:02:36interviewer and tell them what to do
  1499. 1:02:38next, or in other words, what building
  1500. 1:02:41block would you solve next, this is a
  1501. 1:02:43huge differentiator from other
  1502. 1:02:46candidates. Now, obviously, you don't
  1503. 1:02:48have to you can't say, "Well, I finished
  1504. 1:02:50this analysis, and now what I do is to
  1505. 1:02:53use the brainstorming building block,
  1506. 1:02:55right?" You have to say, "Well, I
  1507. 1:02:57finished this analysis, and it indicates
  1508. 1:02:59to me that the client should enter this
  1509. 1:03:02market, and now I'd like to brainstorm
  1510. 1:03:05uh what possible ways the clients can
  1511. 1:03:09have to enter this market, so we can
  1512. 1:03:12pick the best way." So, you're pointing
  1513. 1:03:14to the direction that you want to go.
  1514. 1:03:17You don't have you don't even have to
  1515. 1:03:18use the word brainstorming. And the last
  1516. 1:03:21thing I want to I want to leave you with
  1517. 1:03:24are the benefits of this approach. And I
  1518. 1:03:27know we've talked about them in the
  1519. 1:03:29beginning of the of this video, but I
  1520. 1:03:31want you to have them very clear in your
  1521. 1:03:34mind, because now you understand how the
  1522. 1:03:36approach works. The first benefit is
  1523. 1:03:39that it's easy to self-diagnose where
  1524. 1:03:42you should improve. It's easy for you
  1525. 1:03:46to know where you should improve when
  1526. 1:03:49you use this approach, because you have
  1527. 1:03:51to improve either in one specific
  1528. 1:03:53building block or in guiding the case.
  1529. 1:03:56That means choosing which one comes
  1530. 1:03:58next. Second benefit, it's easier to
  1531. 1:04:02practice by yourself. You can do drills
  1532. 1:04:05for each building block, and you're
  1533. 1:04:07going to see how to do that through this
  1534. 1:04:09course. So, it's much like sports
  1535. 1:04:12people, they practice shooting,
  1536. 1:04:14dribbling, passing the ball. You can do
  1537. 1:04:16drills for each building block.
  1538. 1:04:19Next thing, there's more clarity on what
  1539. 1:04:22to do to improve. So, say you
  1540. 1:04:24self-diagnose that you need to improve
  1541. 1:04:26uh your hypothesis testing.
  1542. 1:04:29With other approaches, you're you're
  1543. 1:04:31left wondering, "Well, how can I improve
  1544. 1:04:34hypothesis testing?" But now, there's a
  1545. 1:04:37lot more clarity. Each building block
  1546. 1:04:40has a step-by-step method. It's easy to
  1547. 1:04:43see in which step of your solution
  1548. 1:04:46you're messing up. And then, we're going
  1549. 1:04:48to show you some techniques for each
  1550. 1:04:50step. So, say you're
  1551. 1:04:53having trouble with step number two of
  1552. 1:04:55hypothesis testing. Then you can see
  1553. 1:04:57what techniques work for step number
  1554. 1:04:59two, and there's way more clarity on
  1555. 1:05:03what to do to improve. It's way more
  1556. 1:05:06practical.
  1557. 1:05:07Fourth, there's more clarity on how to
  1558. 1:05:10deal with weird or unusual cases.
  1559. 1:05:14You can stop and think when you start a
  1560. 1:05:16case like this. Which building block
  1561. 1:05:18should I use first? And then second? And
  1562. 1:05:21then third? And if you do that, this
  1563. 1:05:23will help you create a step-by-step plan
  1564. 1:05:26to tackle the case, which is exactly
  1565. 1:05:28what the interviewers want to see in an
  1566. 1:05:31unusual case. Right? And finally, you
  1567. 1:05:34always know how to answer any question
  1568. 1:05:37if you use the six building blocks.
  1569. 1:05:40Interviewers always want you to either
  1570. 1:05:43structure problems or draw insights from
  1571. 1:05:47data. Usually numerical, sometimes
  1572. 1:05:49qualitative as well. And it's usually
  1573. 1:05:52really obvious which building block
  1574. 1:05:54their question is related to. And once
  1575. 1:05:56you know which building block is their
  1576. 1:05:59question related to, you can use the
  1577. 1:06:01right technique to answer their
  1578. 1:06:03question. And if you use the right
  1579. 1:06:05technique, the right step-by-step
  1580. 1:06:06method, you check all their boxes. So,
  1581. 1:06:10you always know how to answer any
  1582. 1:06:12question using this method.
  1583. 1:06:14Right? I hope you've enjoyed. And the
  1584. 1:06:17next steps are to watch the next two
  1585. 1:06:19videos in this module to understand the
  1586. 1:06:21tools that you use through your
  1587. 1:06:24preparation and the mindset that you
  1588. 1:06:26should have. The next video on the tools
  1589. 1:06:29is very tactical. So, what can you do to
  1590. 1:06:33improve certain things? And the one
  1591. 1:06:35following that is very mindset-oriented,
  1592. 1:06:38but they're both really, really
  1593. 1:06:40important. Then, after you do that, move
  1594. 1:06:43on to the estimation module, and then
  1595. 1:06:45after that, the brainstorming module, so
  1596. 1:06:47that you can start learning your first
  1597. 1:06:50two building blocks. I hope you've liked
  1598. 1:06:53this video. I know it was kind of long.
  1599. 1:06:55You're probably a bit tired right now,
  1600. 1:06:57uh but I hope you've liked it, and I
  1601. 1:06:59hope it gave you a new perspective on
  1602. 1:07:01case interviews. And if it did, shoot me
  1603. 1:07:05an email. I'd love to hear about it.
  1604. 1:07:07Okay? Thank you so much. See you in the
  1605. 1:07:10next video.

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