Case Interview Fundamentals: Lesson 1 [The 6 Building Blocks of Case Interviews] — Transcript
Full transcript
- 0:00Hey there. I hope you're enjoying Case
- 0:02Interview Fundamentals. This is Bruno
- 0:04here. And in this video, I'm going to
- 0:06show you a system so that you can answer
- 0:09any type of case interview question,
- 0:11regardless of case type or which firm
- 0:14you're interviewing with or any other
- 0:17variable. We call it the six building
- 0:20blocks and it is the foundation of the
- 0:22Crafting Cases approach to case
- 0:25interviews. If you learn this well, it
- 0:27will allow you to answer any type of
- 0:30case interview question, even the ones
- 0:32you haven't seen before. It will allow
- 0:34you to show your interviewer that you
- 0:37can think like a true consultant without
- 0:40relying on memorizing scripts and
- 0:42frameworks like other people do. And it
- 0:45will allow you to do the bulk of your
- 0:48preparation by yourself on your own time
- 0:51because sometimes you just don't have
- 0:53access to good people to practice with.
- 0:56And you're going to learn how to do all
- 0:58that by the end of this video.
- 1:01But first, a warning. This video is
- 1:04pretty long. And even though it's long,
- 1:08I hate long videos, too, but it's really
- 1:11really important. It's filled with
- 1:13concepts and I'm going to just give you
- 1:15an outline of the video with the times
- 1:18of when things happen just so you can
- 1:21have an idea and so you can jump
- 1:23straight to whatever parts uh you want
- 1:27to go. But I do recommend that you watch
- 1:30this whole video. In the first third of
- 1:32this video, you're going to learn why to
- 1:35be outstanding, you need to do different
- 1:37things than to get merely good at case
- 1:40interviews. And you want to be
- 1:42outstanding if you want to get the
- 1:43offer.
- 1:44You're going to learn why Case in Point
- 1:46or Victor Cheng or methods like these
- 1:49ones will let you down
- 1:51in your journey to be outstanding. And
- 1:54you're going to learn about the six
- 1:55building blocks as an alternative
- 1:57approach. Then in the second third of
- 2:00this video, you're going to learn what
- 2:02is each building block with examples of
- 2:05questions that uh are related to each
- 2:08building block. And finally, on the last
- 2:11third of the video,
- 2:12I'm going to show you two examples of
- 2:15how to use the building blocks to solve
- 2:17real cases, how to tie them together
- 2:20into
- 2:21real case solutions. All right, so
- 2:24because this video is long, go get
- 2:26yourself a cup of coffee. And before we
- 2:30do any of that, let me start with an
- 2:33analogy.
- 2:34And it is an analogy about the building
- 2:36blocks of football.
- 2:39For the Americans listening to this, I'm
- 2:41going to be talking about the European
- 2:42kind of football, which you call soccer,
- 2:45but you could think of a similar analogy
- 2:48for American football or for any other
- 2:51sport like volleyball or basketball or
- 2:54golf or actually for any skill. So
- 2:57guitar playing or poker or whatever. And
- 3:01the analogy would work well, too.
- 3:05So if you want to get really good at
- 3:07football, you can't just play it. You
- 3:10need to learn the building blocks. So
- 3:13when you're a beginner, you might just
- 3:15want to learn the basic rules of the
- 3:17sport and then play a few matches of the
- 3:20game.
- 3:21In the beginning, this is not just what
- 3:23you'll feel like doing the most.
- 3:25It is also the best way to improve,
- 3:28probably. You know, you want to learn
- 3:29the basic rules, play a few matches just
- 3:32to see how playing the game feels like.
- 3:35No one wants to practice the
- 3:37fundamentals of a sport that they barely
- 3:39know if they like to play or not. You
- 3:42know, just give me the ball and let's
- 3:44have some fun playing it, goddammit.
- 3:46But after a while playing, you'll see if
- 3:50you like the game or not, if you want to
- 3:52get good at it or not. And not only
- 3:55that, you'll also notice that you don't
- 3:58really play that well. This happens to
- 4:00all the beginners. And at this stage, if
- 4:04you're serious about learning to play
- 4:06well, if you like the game, you want to
- 4:08keep playing it and you want to play
- 4:10well,
- 4:11you'll have to give some attention to
- 4:14learning the fundamentals. How to
- 4:16receive the ball, how to pass the ball
- 4:19well, how to shoot the ball, how to
- 4:21cross the ball, how to dribble, how to
- 4:24tackle, how to position yourself in the
- 4:27field, and so on.
- 4:30You can call these fundamentals the
- 4:32building blocks of football. They're the
- 4:35basic individual skills that every
- 4:37player performs.
- 4:39Any player can practice these skills in
- 4:41isolation. And what makes a player
- 4:44better than another is that they can
- 4:46perform one or more of these skills
- 4:48better than the other. Either that or
- 4:51maybe they can tie these skills together
- 4:54with more skill. So what makes one
- 4:55football player better than the other?
- 4:58Probably the fact that they can pass the
- 5:00ball better or they can shoot the ball
- 5:02better or they can uh dribble and tackle
- 5:05better or or they can position
- 5:07themselves in the field better.
- 5:09And while you can go from bad to okay in
- 5:14football just by learning the rules and
- 5:17playing more and more matches,
- 5:19you can't get to good, much less to
- 5:22outstanding, if you're not very good at
- 5:25dribbling and at passing the ball and at
- 5:27shooting the ball and in the other
- 5:29fundamentals. And the same is true for
- 5:32case interviews.
- 5:34In this video, you're going to learn
- 5:36what are the six building blocks of case
- 5:38interviews. And throughout the course,
- 5:41you're going to learn how to perform
- 5:43well in each one of them. We've
- 5:45dedicated one whole module for each
- 5:47building block so that by the end of
- 5:49this course, you're going to be able to
- 5:51solve each type of problem like a real
- 5:53McKinsey, Bain, or BCG consultant.
- 5:58These building blocks are the
- 5:59fundamentals of how to solve a problem
- 6:01like a consultant. So they're not just
- 6:03the building blocks of case interviews,
- 6:06they're also the building blocks of the
- 6:08consultant profession, at least when it
- 6:11comes to problem-solving approaches. So
- 6:14mastering these building blocks is
- 6:15necessary if you want to go from okay to
- 6:18good and from good to outstanding. And
- 6:21believe me, if you want to get the
- 6:24offer, if you want to get the job offer
- 6:26at these firms, you want to get to
- 6:28outstanding or at least to very good.
- 6:31But before we move on,
- 6:34I want you to understand how most people
- 6:36learn cases.
- 6:37What are the two most used alternative
- 6:41approaches? And I want you to see what
- 6:44these popular approaches are strong at
- 6:47and where do they fail. And the reason
- 6:49why I want you to see that is so that
- 6:51you can judge for yourself if our
- 6:53approach is the best one for you or not.
- 6:57So let's take a close look at these two
- 7:00popular approaches, which is what 95 or
- 7:0398% of people out there are using and
- 7:06you're probably also using one of these.
- 7:09Approach number one is learning by type
- 7:12of case. So you might want to learn
- 7:15profitability cases and then move on to
- 7:17M&A cases and learn those and then
- 7:20market entry case and learn those. And
- 7:24the most popular resource that teaches
- 7:26that way is Case in Point.
- 7:29It is the approach that most people
- 7:32start with.
- 7:33And you know, it feels good to just read
- 7:35Case in Point and get a sense that you
- 7:38just need to know what type of case your
- 7:40interviewer is giving you and then
- 7:42matching it with the appropriate
- 7:45framework. And this brings us to the
- 7:48biggest advantage of this approach,
- 7:49which is it's really easy to start the
- 7:52case. You just match the case type with
- 7:56whatever way you use to start that case
- 7:59type. But it also limits you on how well
- 8:03you start the case. So let's talk about
- 8:06the drawbacks of this approach. The
- 8:08first one is you can't learn all types
- 8:10of cases.
- 8:12So what I see in candidates who use this
- 8:14type of approach is that they start with
- 8:16estimation, profitability, M&A, then
- 8:19they move on to market entry and growth
- 8:22cases and then pricing cases and then
- 8:25they start talking about product launch
- 8:28and then they realize that there's 15
- 8:31different types of uh public sector
- 8:33cases just in last year's Wharton case
- 8:37book and then they also have heard of
- 8:40this guy who got a case on uh
- 8:43debureaucratization
- 8:45and deregulation and then they get crazy
- 8:48because there's an infinite number of
- 8:50types of cases. And if you're learning
- 8:52by type of case, you're you have to
- 8:54learn about an infinite number of cases
- 8:57if you want to make sure you get all
- 8:59cases right. Now, the second drawback of
- 9:02learning by type of case is you can't
- 9:05learn everything that could happen in
- 9:08each type of case. So when you learn
- 9:11this way, what you're basically doing is
- 9:14you're basically treating every case of
- 9:16the same type as the same thing. So
- 9:19you're treating every market entry case
- 9:21as the same thing. You're treating every
- 9:24profitability case as the same as all
- 9:27other profitability cases.
- 9:29And you're also not taking care of what
- 9:33to do after you structure and start the
- 9:36case. So
- 9:39when you learn by case type, you're
- 9:40basically saying, "Well, this type of
- 9:42case is always the same way." And this
- 9:45is not true. Interviewers will actively
- 9:47look for ways to make it different. And
- 9:51the third drawback of this
- 9:54approach is that a lot of types of a lot
- 9:56of cases are mixed type or it's not of a
- 10:00type that's obvious up front. So, you
- 10:03might get a case that a company is
- 10:05deciding or not whether they should
- 10:08acquire another company because this
- 10:10other company is launching a new product
- 10:12in a market that the first company is
- 10:15really interested in entering. So, is
- 10:17this an M&A case or a market entry case
- 10:21or a product launch case? It's really
- 10:24hard to know.
- 10:25And then there's cases that you can't
- 10:27even know the type beforehand because
- 10:30the problem is not well defined it. So,
- 10:33this approach of learning by type of
- 10:36case is helpful in the beginning because
- 10:39it's really easy to start the case,
- 10:41which is where most beginners have
- 10:43trouble with,
- 10:44but it doesn't help you get better and
- 10:47it doesn't help you in real interviews.
- 10:50And most candidates abandon the Case in
- 10:52Point methods at some point in their
- 10:54preparation, usually way before their
- 10:57interviews. And they do so for good
- 10:59reason. It doesn't really work that
- 11:01well. Just ask any seasoned candidate
- 11:04who has gone through the process before
- 11:06and they're going to tell you that, you
- 11:08know, it's helpful in the beginning,
- 11:09maybe, but
- 11:11it doesn't help you get better and it
- 11:13doesn't help you in real interviews. And
- 11:17where most of these people find solace
- 11:19later is with approach number two,
- 11:22learning by stage in the case. So, they
- 11:26might want to learn how to open a case,
- 11:28how to analyze the case, and then how to
- 11:31close the case. And this is best
- 11:34represented by Victor Cheng. So, while
- 11:37approach number one makes the beginning
- 11:40of the case variable, so you have
- 11:42different frameworks
- 11:44for different types of cases and they
- 11:46change in the beginning of the case uh
- 11:49and then they leave you wondering what
- 11:50to do next,
- 11:52with Victor Cheng, he inverts it and he
- 11:55fixes the beginning of the case, so he
- 11:57just has two main frameworks, the
- 12:00business situation and the profitability
- 12:02framework, and he tells you to focus on
- 12:06what stage of the case you're on and
- 12:09what's to do next. And here comes the
- 12:11major advantage of this approach. It's
- 12:14easy to understand the mechanics of how
- 12:17a typical case unfolds. So, it's easy to
- 12:21understand what to do, what to say to
- 12:23open the case, and then how to open it,
- 12:26and then once you present the framework,
- 12:28how to move on to the more analytical
- 12:30part of the case, and once you've done a
- 12:32bunch of analysis, how to synthesize
- 12:35those and present a recommendation. So,
- 12:38it's really easy to go through the
- 12:39mechanics of it.
- 12:41But, this approach also has several
- 12:44drawbacks. The first one is that a case
- 12:47interview is not a chess game. It
- 12:49doesn't always start and end the same
- 12:52way. And the way you analyze the
- 12:54different cases, so the middle is
- 12:57completely different. Some cases have a
- 12:59lot of numbers. Some cases have no
- 13:00numbers. Some cases have a lot of
- 13:02charts. Some cases have no charts. Some
- 13:05cases you should use hypothesis a lot
- 13:08and others you shouldn't. And a lot of
- 13:11cases, a lot of real cases, don't start
- 13:14in the beginning and they don't end in
- 13:16the end. So, interviewers will get a
- 13:18chunk of a problem-solving session that
- 13:21they did last week or a year ago and
- 13:24they'll just present that to you and the
- 13:25case will have no conclusion or you just
- 13:28start from the middle of the case and
- 13:30start from from the charts, for example.
- 13:33A second drawback of this is that
- 13:36within each stage of the case, there are
- 13:39different skills and tools to use. And
- 13:43while Victor Cheng mentions these tools
- 13:46and techniques, so custom issue trees,
- 13:48how to generate and test hypothesis, and
- 13:51other skills like that, he doesn't show
- 13:54you how and when to use each of these
- 13:57skills. So, he focuses too much on the
- 14:01mechanics and on the process and he
- 14:03doesn't show you how to do it, how to
- 14:05build your own frameworks, how to create
- 14:07an issue tree, how to prioritize.
- 14:10And the third drawback is that it makes
- 14:13your thought and your communication too
- 14:16mechanical or as many candidates say,
- 14:19too robotic.
- 14:21So, he fixes
- 14:23the beginning of the case into basically
- 14:25two frameworks and then he says that
- 14:27every single case or almost all cases
- 14:31are to be solved in these three steps.
- 14:34You open, you analyze, and you close it.
- 14:36So,
- 14:37you don't have to be a genius to realize
- 14:39why so many interviewers complain that
- 14:42every single candidate sounds the same
- 14:45nowadays.
- 14:46And because most other methods that you
- 14:50see out there, that are not Case in
- 14:51Point and are not Victor Cheng's, are
- 14:54copies of Case in Point and Victor
- 14:57Cheng, there's not much of a way out of
- 15:00this. You're either learning by type of
- 15:02case or you're learning by stage of the
- 15:05case.
- 15:06And these approaches are helpful in the
- 15:09beginning, but they fail to help you as
- 15:13you get more advanced.
- 15:16And you might be wondering, why is that?
- 15:18That's something I wondered for a long,
- 15:20long time. And I found the reason. The
- 15:23reason is they skip the fundamentals.
- 15:26Right? You wouldn't help someone get
- 15:29good at sports by lecturing them about
- 15:33all the different types of sports. And
- 15:35you wouldn't help someone get good at
- 15:37football, for example, by showing them
- 15:40how there are three different parts in a
- 15:4290-minute match. There's the beginning
- 15:45of the match, there's the middle of the
- 15:47match, and there's the end of the match.
- 15:50The way to
- 15:52get better and get more advanced and to
- 15:56get go from okay to good and from good
- 16:00to outstanding is to learn the
- 16:02fundamentals, the building blocks. This
- 16:05is true for sports and this is true for
- 16:08case interviews.
- 16:10So, let's take a look at approach number
- 16:12three. Let's take a look at our
- 16:14approach. Let's take a look at the six
- 16:17building blocks of case interviews,
- 16:19which are the fundamental
- 16:20problem-solving techniques that real
- 16:23consultants use in their jobs. There are
- 16:26three building blocks related to
- 16:29structuring the problem.
- 16:31These are brainstorming,
- 16:34frameworks, and hypothesis testing. And
- 16:38these will help you structure the
- 16:39problem. They will help you ask the
- 16:41right questions. And there are three
- 16:44building blocks related to analytics.
- 16:47These are estimations,
- 16:49quantitative analysis, and chart
- 16:52interpretation.
- 16:54These will help you analyze the problem,
- 16:56answer those questions that you asked
- 17:00when structuring the case. So, whenever
- 17:03the interviewer asks you a question in a
- 17:06case interview, that question is going
- 17:09to be related to one of these building
- 17:11blocks. Whenever you do a task during a
- 17:14case interview, it is going to be
- 17:17related to one of these building blocks.
- 17:20This was tested over thousands of
- 17:22interviews and no single question, no
- 17:25single task
- 17:27uh being performed in any case interview
- 17:30from any firm that we've seen in the
- 17:32past
- 17:33uh 3 years in thousands and thousands of
- 17:36interviews was not related to one of
- 17:38these six building blocks. So, what this
- 17:41means is if you master the six building
- 17:44blocks, you're going to be able to solve
- 17:46any case interview as a candidate and
- 17:49because this comes from the consulting
- 17:51job, you're going to be able to solve
- 17:53any of your clients' problems as a
- 17:56consultant.
- 17:57Each building block can and should be
- 18:00solved using a best practice, a
- 18:02step-by-step
- 18:04method, which you learn throughout this
- 18:07course. You're going to learn a
- 18:08step-by-step method that bulletproofs
- 18:11your answer for each of the six building
- 18:14blocks through this course.
- 18:17Using these systematic processes is how
- 18:20you assure that you're showing your
- 18:22interviewer that you can think like a
- 18:23consultant. And because
- 18:26all of this this this building blocks
- 18:29and the step-by-step methods, because
- 18:31all of this comes from the consulting
- 18:33job itself,
- 18:35they are a reliable way to tackle case
- 18:38interviews. So, if you use these
- 18:40methods, you get several advantages over
- 18:43other methods. The first one is that
- 18:46this is thorough and works for any case
- 18:50interview. So, every case that you face
- 18:54will have these elements in them. It It
- 18:57doesn't matter if it's a profitability
- 18:59case, if it's an M&A case, if it's a
- 19:01case at McKinsey, if it's a case at
- 19:04Bain, at BCG, or at your local boutique
- 19:08firm. Because this comes from the
- 19:09consulting job, you can solve any case
- 19:12using it.
- 19:14Each part of
- 19:16uh the case or each of these building
- 19:18blocks can be learned and practiced in
- 19:21isolation. So, suppose you're learning
- 19:24football. If you're not really good at
- 19:26shooting the football, you can practice
- 19:28that in isolation. You don't have to
- 19:30gather 21 other players to practice your
- 19:33shooting. You can just get the ball and
- 19:36practice shooting. If you have a a
- 19:38goalkeeper, that's better, but you don't
- 19:40even need a goalkeeper to do that. Same
- 19:43here. If you're not really good at
- 19:45hypothesis testing or in estimations or
- 19:48in any of the building blocks, you can
- 19:50practice that in isolation.
- 19:54Third advantage, it does not
- 19:56oversimplify cases, but it makes them
- 19:59simpler to solve. So, other approaches
- 20:02will oversimplify
- 20:04the cases and will help you in some
- 20:07aspects, for example, how to start a
- 20:09certain type of case or how to go
- 20:12through the mechanics of solving a case,
- 20:14but will harm you in other aspects. And
- 20:17they will harm you by having you believe
- 20:19that you can just memorize frameworks
- 20:22for a bunch of cases or you can just use
- 20:26two types of structures and then repeat
- 20:28a pattern in every case you do. And
- 20:31these things are not true and that's why
- 20:32these other methods might harm you.
- 20:35Our methods does not oversimplify the
- 20:38cases, so it will never harm you, but it
- 20:41does make everything simpler. Fourth,
- 20:44there's no memorization needed. It is a
- 20:46system to help you think. So, we won't
- 20:50teach you some tips and tricks for each
- 20:52building block or give you a bunch of
- 20:54scripts and frameworks to memorize.
- 20:57Instead, we're going to show you how to
- 20:59think through each type of problem. Each
- 21:02building block is a different type of
- 21:04problem and we're going to teach you how
- 21:06to think through each of them.
- 21:09Fifth, it comes straight from the
- 21:11consulting job, so it doesn't sound
- 21:13robotic. Real consultants also build
- 21:16frameworks. They also brainstorm
- 21:18hypotheses. They also do Excel models to
- 21:22do quantitative analysis. They also
- 21:24interpret charts. These techniques come
- 21:27straight from the consulting job. We
- 21:29didn't make up the step-by-step methods
- 21:31for each one of them. We got them from
- 21:33the consulting job, from what we and
- 21:36other McKinsey, Bain, BCG consultants do
- 21:39in their daily jobs.
- 21:42And your interviewer will use these
- 21:45techniques as well, consciously or
- 21:47probably unconsciously. So,
- 21:50when they see you uh solving your case,
- 21:54they're going to see themselves solving
- 21:56their clients' problems and this makes
- 21:58your solution much, much better. You
- 22:01won't sound robotic. You'll sound like a
- 22:03real consultant. Now, this has one
- 22:06drawback compared to other methods.
- 22:10And the drawback is there are no
- 22:13shortcuts. You really need to understand
- 22:16what you're doing in each building
- 22:18block. And it does take work to learn.
- 22:21We've distilled the the essentials in
- 22:24the 7-day course, but I'd be lying to
- 22:27you if I told you that you can master
- 22:30uh and become a great consultant in just
- 22:33a week.
- 22:34It takes understanding and it takes
- 22:38thinking things from first principles
- 22:40and it takes practice and in this
- 22:43course, I'm going to lay or Julia and I
- 22:46are going to lay the foundation of each
- 22:48of the six building blocks, but you got
- 22:51to understand and practice and put into
- 22:54action. It's not a shortcut, but it's a
- 22:57really solid, strong method
- 23:00that will help you think like a real
- 23:03consultant and show your interviewer
- 23:06that you can do that. Now, I'm going to
- 23:08show you what each of these building
- 23:09blocks are with a few examples of case
- 23:12interview questions that you might get
- 23:14in each of them. Then, after going
- 23:16through all the six building blocks, I'm
- 23:18going to show you how to fit them all
- 23:19together to solve any case interview.
- 23:22Candidate-led, interviewer-led, it
- 23:25doesn't matter. In a couple of full case
- 23:27examples. So, let's start with the
- 23:30structuring related building blocks
- 23:32first and the first of them is
- 23:34brainstorming. What is brainstorming?
- 23:38Brainstorming is using issue trees to
- 23:40build a structured list of hypotheses
- 23:44and ideas. It is not throwing out a
- 23:47random list of ideas or hypotheses
- 23:50without structure and priority. So, in
- 23:54every interview, you're going to need to
- 23:56work with hypothesis of why something's
- 23:58happening and ideas to solve the
- 24:00problems that appear. And you'll have to
- 24:02come up with them just like consultants
- 24:05have to come up with them in real
- 24:07projects. And the way consultants come
- 24:10up with them in real projects is in a
- 24:12structured way. So, it's not getting
- 24:16around a whiteboard and just throwing
- 24:18ideas unsorted. It's in a structured
- 24:21way. And this isn't like what most
- 24:23candidates do. Whenever interviewer ask
- 24:26candidates
- 24:27uh what are some hypotheses that you
- 24:29have for for this phenomenon that's
- 24:31happening or what are some ideas that
- 24:34you have to solve this problem, what
- 24:36most people do is to just list a random
- 24:39list of the ideas that come up in their
- 24:41heads or of the hypotheses that are off
- 24:44the top of their heads. And
- 24:46this is a mistake if you want to get a
- 24:49job in consulting. In the brainstorming
- 24:51module, we'll teach you what to do
- 24:53instead.
- 24:55So, let me just show you some examples.
- 24:57Uh and all of these questions, these
- 25:00examples, they could be the beginning of
- 25:02a case or they could appear in the
- 25:04middle of a case.
- 25:06So, an iron ore mining company has seen
- 25:09its revenue drop 30% in the last year
- 25:12despite heavy investments. What are
- 25:15plausible hypotheses that could explain
- 25:18that? So, this is something in the
- 25:20beginning or in the middle of a case, it
- 25:21doesn't matter.
- 25:22Uh they're asking for a list of
- 25:24hypotheses and that's why it's a
- 25:26brainstorming question.
- 25:28A large university wants more applicants
- 25:31for their undergrad program next year.
- 25:35What are some ideas of what they could
- 25:37do to get that? Again, a list of ideas,
- 25:39brainstorming question.
- 25:41Apple wants to launch a cheaper version
- 25:44of iPhone. What are the risks? Here,
- 25:47it's a list of risks, but you could call
- 25:49the risks an idea or a hypothesis of
- 25:52risk. And
- 25:54all these questions could be in the
- 25:55beginning of the case or in the middle
- 25:57of a case and
- 25:59most cases have between two and four
- 26:02brainstorming questions. So, they're
- 26:04very, very frequent. And interviewers
- 26:08tend to ask them spontaneously, so most
- 26:10candidates are not even aware that this
- 26:12type of question exists. They don't
- 26:14practice for them in mock interviews and
- 26:17because of that, they come underprepared
- 26:20and they suffer the consequences. So,
- 26:22really important building block, really
- 26:24important if you want to learn how to
- 26:26structure hypothesis, ideas and cases in
- 26:30general. The second building block
- 26:32related to structure are frameworks. So,
- 26:35you're you're probably well aware what
- 26:37frameworks are in terms of, yeah, I know
- 26:41some frameworks, I know the pricing
- 26:43framework from book X or whatever, but
- 26:46you might not know that frameworks are
- 26:48decision-making plans. They're a list of
- 26:52the questions that you need answered to
- 26:55make a decision and a systematic way to
- 26:57make sense of this list of questions.
- 27:01And the skill being tested here by
- 27:03interviewers is how you create this
- 27:06plan, not if you know a pre-made plan
- 27:09from a case interview book. So,
- 27:11frameworks are usually the initial
- 27:13question of the case, but don't count on
- 27:16that. It is common that interviewers
- 27:18start with a brainstorming question
- 27:20about the topic of the case just to warm
- 27:23you up and then go on to the decision to
- 27:26be made. And when you have a decision to
- 27:29be made is uh when you know that you
- 27:32should make a framework. And I've also
- 27:35seen framework questions at the end of
- 27:37the case, after you've solved the
- 27:39client's initial problem. You do the
- 27:41case, you structure the case, you solve
- 27:43the case, you give the client a
- 27:45recommendation and then the interviewer
- 27:48will pose a second, more difficult
- 27:50decision that follows up the first
- 27:52decision just to see how you structure
- 27:54it. And this is similar to how real
- 27:57projects work. Each answer to the client
- 28:00reveals new questions to be answered.
- 28:04So, some examples of questions here. How
- 28:06can Nestle create a long-term growth
- 28:09strategy? So, this is a decision that
- 28:12they need to make. How should we go grow
- 28:14long-term?
- 28:16Help a health minister combat childhood
- 28:19obesity. So, again, this health minister
- 28:21needs to create a plan.
- 28:23He needs to make a decision how to
- 28:25combat uh the this ill and he needs a
- 28:29plan for that. How would you help a soft
- 28:31drinks company increase its profits?
- 28:36So, again, they need to make a decision
- 28:38on how to increase profits.
- 28:41So, in the frameworks module, you're
- 28:44going to learn how to create your own
- 28:46frameworks, so your own decision-making
- 28:49plans for any type of case, regardless
- 28:52of you've seen the type of case before
- 28:54or not. Uh in this methodology, in our
- 28:57approach, you don't need to have seen
- 28:59the case before in order to structure it
- 29:02well. And you're going to learn how to
- 29:04create these frameworks, these plans to
- 29:07make decisions for any type of decision,
- 29:10any type of situation.
- 29:13And finally, hypothesis testing, the
- 29:16third structuring building block.
- 29:18So, when you create your frameworks,
- 29:21when you brainstorm your issues, you're
- 29:23going to generate a lot of of hypotheses
- 29:27for any case you solve.
- 29:29But what good is it to have these
- 29:32hypotheses if you can't test them?
- 29:35Hypothesis testing is at the core of the
- 29:38consulting way to solve problems. So,
- 29:41this building block serves to test the
- 29:44hypotheses that you've organized and
- 29:47you've prioritized when brainstorming or
- 29:50when building your frameworks. Every
- 29:52brainstorming is an organized list of
- 29:54hypotheses and every framework is a list
- 29:57of questions that you need to answer.
- 29:59And these questions derive from certain
- 30:02hypotheses that you have in your head.
- 30:05And the hypothesis testing building
- 30:07block serves to test this hypothesis.
- 30:10And these tests need to be rigorous but
- 30:13also practical. So, that's the hard part
- 30:16of hypothesis testing. You need to be
- 30:18precise and rigorous
- 30:20and very scientific
- 30:22in the way you test the hypothesis but
- 30:24it also needs to be practical and you
- 30:27have to be able to test them as quickly
- 30:29as possible. So, some examples of
- 30:31questions that could come up in an
- 30:33interview.
- 30:35Is passing a law to increase physical
- 30:38activity in schools a good idea to
- 30:41reduce childhood obesity? How would you
- 30:44test that? So, you have a hypothesis of
- 30:47that passing this law is beneficial to
- 30:49that goal and the interviewer is asking
- 30:51you how would you test it?
- 30:54Would it be worth it for Nestle to start
- 30:57a super premium line of baby food
- 30:59products in order to grow sales in
- 31:02Europe? So, you could approach this
- 31:05question as a framework. It's kind of a
- 31:07decision that they need to make but the
- 31:10question is would it be worth it?
- 31:11Probably financially. So, how would you
- 31:13test the hypothesis that they will make
- 31:16money by doing this?
- 31:20Will
- 31:21will the building of nicer dorms
- 31:23increase the number of applicants of a
- 31:26university's undergrad program? So,
- 31:28again, a hypothesis that has a
- 31:32a potential cause, building nicer dorms,
- 31:35a potential effect, increasing the
- 31:37number of applicants. And they don't
- 31:40know if the cause will cause the effect
- 31:42and they need to test this hypothesis
- 31:45and they need you to come up with a test
- 31:47for that.
- 31:48So, a final word related to structuring.
- 31:52People often notice that there is some
- 31:54overlap between brainstorming and
- 31:56frameworks, between frameworks and
- 31:58hypothesis testing. And while there are
- 32:01technical differences
- 32:03and you can go into the definition of
- 32:05each one to figure it out, you can
- 32:08indeed solve many of the problems that
- 32:11interviewers will give to you using more
- 32:14than one of these techniques depending
- 32:16on how the question is framed. So, for
- 32:18example, you could tackle example number
- 32:20two of this list with a hypothesis
- 32:23testing technique or with a framework
- 32:26technique.
- 32:27And the reason for that, the reason why
- 32:30you can do that is that the the three
- 32:32things, brainstorming, frameworks and
- 32:34hypothesis testing, are structuring
- 32:37techniques. So, just to give you an
- 32:39example, in football for example,
- 32:41there's often a blurred line between
- 32:44whether a ball's being passed or crossed
- 32:47or whether a ball's being crossed or or
- 32:50or was shot to the goal. But the point
- 32:53is can you get the ball from point A to
- 32:56point B? There's no need to have a
- 32:59lengthy discussion and conversation
- 33:01about whether the ball was technically
- 33:04passed or crossed or shot. It doesn't
- 33:07really matter. Was the ball
- 33:09in point A? Did it go to point B? And
- 33:12the same thing happens here. Your
- 33:13interviewer doesn't care whether it's a
- 33:16brainstorming or a framework question.
- 33:19If he didn't go through this course, he
- 33:21probably doesn't even know these names
- 33:23formally or the definitions that I'm
- 33:26showing you here. They do it
- 33:28unconsciously.
- 33:30So, in the end, they just want to see if
- 33:33you can structure the problem.
- 33:36And the way you can guarantee that you
- 33:39will be able to structure any problem in
- 33:42any situation is that you master these
- 33:45three techniques, brainstorming,
- 33:47creating frameworks and hypothesis
- 33:50testing. All right?
- 33:52Now, while structuring the problem well
- 33:54is super important because it helps to
- 33:57ask the right questions in the right
- 33:59order, when you start testing your
- 34:02hypothesis using the hypothesis testing
- 34:04building block, you need some questions
- 34:07answered. And one of the main tools
- 34:09consultants use to answer these
- 34:12questions is to analyze numerical data.
- 34:15And there are three building blocks for
- 34:17that as well.
- 34:19The first one is estimations.
- 34:22Estimations are used to quantify
- 34:25something when you have no data or when
- 34:27you have insufficient data by using
- 34:30logic and some assumptions.
- 34:33And it all it is also used to see if you
- 34:36have what it takes to model scenarios in
- 34:40consulting. So, you can have estimation
- 34:43or market sizing cases on their own or
- 34:46within larger business cases or public
- 34:49sector cases. And can they can be very
- 34:52easy and simple or they can be very
- 34:54complex and difficult. Now,
- 34:58let me dig it a bit deeper into the
- 35:00modeling of scenarios. Consultants
- 35:02typically model the future growth of an
- 35:05industry or how much they're going to
- 35:08save or their clients are going to save
- 35:10due to productivity increases caused by
- 35:13certain changes using spreadsheets and
- 35:17spreadsheet models.
- 35:19And there are many assumptions in these
- 35:22models. So, because there are many
- 35:24assumptions but the logic works well,
- 35:28these models, these spreadsheet models
- 35:30are basically very complex estimation
- 35:34cases. So, your interviewer is going to
- 35:36be using a simple estimation case or
- 35:39sometimes a more complex estimation case
- 35:41because they want to see if you
- 35:44can model scenarios in consulting.
- 35:47You're also going to estimate things in
- 35:49meetings with clients and things like
- 35:52that but the core skill is can you
- 35:55model? And they're not going to test
- 35:57your Excel skills, they just want to
- 35:59test your reasoning and they can teach
- 36:01you Excel later.
- 36:03So, let's see some examples of this.
- 36:05What is the market size of road
- 36:07maintenance in the US?
- 36:10What are the revenues of a local
- 36:13Starbucks store? So, this you could if
- 36:16Starbucks was going to expand and they
- 36:18hired a consulting firm, they might want
- 36:20to ask this consulting firm to model
- 36:23the revenues of of stores in different
- 36:25parts of the country, for example.
- 36:28How much do pharma companies spend on
- 36:31R&D every year?
- 36:34So, these are much much harder than the
- 36:37usual how many golf balls would fit a
- 36:40Boeing 747
- 36:42but these questions are much more
- 36:44realistic
- 36:45compared to what you're going to find in
- 36:48your interview at McKinsey, Bain and BCG
- 36:50or any other top consulting firm. And
- 36:53they're also more realistic compared to
- 36:56what you're going to do on the job. So,
- 36:58you need to know how to answer these
- 37:00questions and there's a proper way to do
- 37:02that that you're going to learn in the
- 37:04estimation module which is the first
- 37:07module after this
- 37:09getting started module.
- 37:11The second analytical building block are
- 37:14quantitative analysis or put simply,
- 37:17analysis.
- 37:19So,
- 37:20when you have the data to calculate,
- 37:23when you have when you don't you have
- 37:24estimations. When you do have the data
- 37:26to calculate, we call it a quantitative
- 37:29analysis.
- 37:30And the thing to know here to be aware
- 37:32here is that getting to the right number
- 37:35is the minimum. How you do this and what
- 37:39you do after you do this
- 37:41is as important. Another thing to
- 37:44notice, even though you get the data
- 37:46when you have to do a quantitative
- 37:48analysis, you may not get all the data
- 37:52handed out to you. So, your interviewer
- 37:55might may hold some of it back to see if
- 37:57you even ask for it. So, a lot of people
- 38:00think that quantitative analysis in
- 38:02consulting is about your math skills and
- 38:05your quant skills but it's more about
- 38:08how you ask for data or if you even
- 38:11realize that you need to ask for the
- 38:13data and what you do with those numbers
- 38:16and with the answer.
- 38:18So, let's see some examples of this.
- 38:20Calculate the revenue synergies from
- 38:23introducing your competitors' products
- 38:26into Starbucks stores after an
- 38:29acquisition.
- 38:30So, you want to buy your competitor and
- 38:32one of the synergies is that you have
- 38:34access to the Starbucks shelves
- 38:38and you need to calculate these
- 38:39synergies. Now, calculating is the
- 38:43merely the beginning of it. You need to
- 38:45understand and make sense of what the
- 38:46results mean afterwards.
- 38:49Calculate cost savings in R&D after
- 38:52implementing this new process. And then
- 38:55the interviewer might hand you out a
- 38:57piece of paper
- 38:59with the new process.
- 39:01Given this table of data, how much will
- 39:04it cost to improve the quality of this
- 39:07university's dorm rooms? So, you're
- 39:10using numbers to reach conclusions. This
- 39:13is the essence of quantitative analysis.
- 39:18And finally, the last building block,
- 39:20chart interpretation. So, chart
- 39:23interpretation questions happen when the
- 39:26interviewers give you an already done
- 39:28analysis in the form of a chart or a
- 39:32table to see how you understand it and
- 39:34how you find the implications of it.
- 39:38So, great candidates in these types of
- 39:39questions, they find more insights. They
- 39:42communicate these insights better, and
- 39:45they develop better next steps.
- 39:48Remember when I told you that what you
- 39:51do after you get to the number in an
- 39:54analysis is the most important part?
- 39:57Well, there's a whole building block to
- 39:59it. It's the chart interpretation
- 40:01building block.
- 40:02Often, interviewers don't even want to
- 40:04check your math and your quant skills,
- 40:07or they've already checked earlier in
- 40:09the case, and they just want to see how
- 40:12much information, how much insight can
- 40:15you get from the numbers.
- 40:18And they'll give you a chart, which is a
- 40:21done analysis. It's finished, and they
- 40:23will tell you what can you tell me about
- 40:26the situation or about this client or
- 40:28about what they should do. And this
- 40:31resembles the higher level work of a
- 40:33partner. Partners don't crunch numbers.
- 40:36They don't build Excel models anymore,
- 40:39but they still look at the results of
- 40:41these models and of these analysis and
- 40:44help find the conclusions, the insights,
- 40:47and the next steps. So, whenever an
- 40:50interviewer gives you one or more
- 40:53charts, have this in mind. They're
- 40:55testing you
- 40:57for your potential to find these
- 40:59insights and next steps, and for your
- 41:01potential to become a partner someday.
- 41:04So, let's see some examples of this type
- 41:06of question.
- 41:07Maybe they give you a table comparing
- 41:09different countries that Nestle could
- 41:12invest on expansion and ask what do you
- 41:14think of this?
- 41:16Or maybe they give you a chart,
- 41:18a graph that charts the effectiveness
- 41:21and the addressable population and the
- 41:24cost of different public policies to
- 41:27reduce childhood obesity. And they ask
- 41:30you, well, what public policy would you
- 41:32choose and why?
- 41:34Or maybe they give you a chart showing
- 41:37the iron ore supply and demand curves
- 41:40with the prices and volumes of all the
- 41:42main global suppliers and buyers. And
- 41:45they ask you to draw conclusions from
- 41:48this supply and demand curve, and real
- 41:50supply and demand curves with real
- 41:52players and real prices, they look quite
- 41:55different from the ones that you might
- 41:57have learned in microeconomic classes.
- 42:01So, these are the types of questions
- 42:03that you can get in a chart
- 42:05interpretation question. Now, let me
- 42:07show you how you can solve any problem
- 42:11by combining these six building blocks
- 42:14together. And I'm going to show you that
- 42:16through two different examples of cases.
- 42:20And after watching those examples,
- 42:22you're going to see how the six building
- 42:24blocks fit together and how you can
- 42:27actually solve any type of case by using
- 42:30these six LEGO blocks.
- 42:33So, let me start showing you how to tie
- 42:35these six building blocks together in a
- 42:37an example of a product launch case. So,
- 42:40here's the case question. An engineering
- 42:43firm just developed a sensor that
- 42:46predicts mechanical problems in cars
- 42:49following a series of driving data that
- 42:52the sensor gets from the car itself.
- 42:55Should they launch it or not?
- 42:58So, if you get a case on a strategic
- 43:00decision such as this one, it's a
- 43:02decision, so the first thing you want to
- 43:04do is to lay out a plan to solve this
- 43:07problem and help the client make the
- 43:09decision. That means we should start
- 43:12with a framework.
- 43:14Something that breaks down the complex
- 43:15decision into simple problems. I'm going
- 43:19to go with a conceptual framework here
- 43:21because I think it's unrealistic to try
- 43:24to estimate the exact profits of this
- 43:27product launch. So,
- 43:29because this is a strategy question, I'm
- 43:31going to go into a more qualitative
- 43:34route. So, suppose I use a fairly simple
- 43:37framework with four categories.
- 43:40Is there going to be customer demand? Is
- 43:43there going to be a lot of competition
- 43:44in the future? How can we distribute
- 43:47this product efficiently? And is this
- 43:50product profitable early on? Is this
- 43:52product profitable after maturity? So,
- 43:55it's a framework. It's a simple one that
- 43:57I created from scratch, and of course,
- 44:01uh we also need specific questions and
- 44:05hypotheses for within each category. I'm
- 44:08not going to go through each and every
- 44:11question and hypothesis that I'd have in
- 44:13within each category because this would
- 44:15take too long, but suppose one of the
- 44:18issues within the first bucket is
- 44:21is there a customer segment that has a
- 44:25high desire for such a type of product
- 44:28and high willingness to pay uh for such
- 44:31a sensor.
- 44:33So, I want to know if they really want
- 44:35it and if they're willing to pay a lot
- 44:37for it.
- 44:38Let's say
- 44:40uh
- 44:42the interviewer tells me to start in
- 44:44this issue. So, if this is an
- 44:46interviewer-led case, they might ask,
- 44:48well, what do you think? They might say,
- 44:51well, let's start in this issue and and
- 44:53tell and say, what do you think are the
- 44:55main customer segments for this type of
- 44:58product?
- 45:00If this is a candidate-led case, if
- 45:02you're leading the case, you need to
- 45:05prioritize that question within your
- 45:07framework yourself. And then you need to
- 45:10be aware that to answer if there is such
- 45:13a customer segment with high desire and
- 45:15high willingness to pay, you also need a
- 45:18list of
- 45:20the customer segments because then you
- 45:22can see if
- 45:25if there is one of those customer
- 45:26segments or more that has high desire
- 45:29and high willingness to pay. Right? So,
- 45:32regardless if this is an interviewer-led
- 45:35case, you're going to reach this
- 45:38question. And
- 45:40what this means is you got to solve now
- 45:42a brainstorming problem. So, you have to
- 45:45create a list of hypotheses.
- 45:48In this case, hypothetical customer
- 45:50segments that might be wishing this type
- 45:52of product a lot and who are willing to
- 45:55pay for it. So, we started with the
- 45:57framework, and regardless if it's a
- 45:59candidate-led or interviewer-led
- 46:02interview, we reach a brainstorming
- 46:04question. Of course, there are other
- 46:06paths to take. This is just a
- 46:08hypothetical path that I'm laying out
- 46:10here. Now, if you're skilled in
- 46:13brainstorming, you'll know that you need
- 46:16to answer this question, what are the
- 46:18main types of customer segments
- 46:20for this type of product in a structured
- 46:22way. So, you might start saying that you
- 46:25can sell this to people who have cars or
- 46:28to companies that manufacture cars. And
- 46:31within the people that have cars, you
- 46:32can sell this to actual people, so the
- 46:34B2C market to consumers, or to companies
- 46:38that own cars. So, car fleets as home,
- 46:41B2B. So, I'm just giving you an example
- 46:43of a structure for this brainstorming
- 46:46question. Say you finish the
- 46:47brainstorming, you create these
- 46:49categories, and then you go on to
- 46:51specific ideas within each bucket. And
- 46:54one of those ideas is that large
- 46:56corporations with car fleets could be an
- 47:00ideal customer, right? They're rational
- 47:02in cost savings. They're corporations.
- 47:04They want to save costs, and they don't
- 47:07like to have their cars breaking down
- 47:09and stopping their operations.
- 47:12So, this is one idea that you have in
- 47:15your brainstorming. It's one hypothesis
- 47:17of a good customer segment. Uh in both a
- 47:21candidate-led and in an interviewer-led
- 47:24case, your interviewer might prompt you
- 47:26as you say that idea and say, well, how
- 47:28would you test
- 47:30the hypothesis
- 47:32>> [snorts]
- 47:32>> that this corporate car fleets are good
- 47:35customer segment for our client to
- 47:37launch this sensor? And this is a
- 47:40typical hypothesis testing question,
- 47:44which can be answered in a three-step
- 47:46approach that we teach in the hypothesis
- 47:48testing module. Right? So, you we
- 47:51started with the framework, a large list
- 47:53of questions and issues and hypotheses
- 47:56categorized into different categories to
- 47:58break down this complex decision into
- 48:00simpler problems. One of those problems
- 48:02was a brainstorming question, what are
- 48:04the main types of customer segments, and
- 48:06we found a hypothesis of one customer
- 48:08segment that could make sense.
- 48:11And now we need to test that hypothesis.
- 48:13And within your plan to test that
- 48:16hypothesis, something that might happen
- 48:19is that you might mention that you need
- 48:21to analyze how much cost savings will
- 48:25this new sensor bring per car in a
- 48:28corporate car fleet, right? And your
- 48:30interviewer might have data for that.
- 48:32So, if it's $10 per year per car in cost
- 48:36savings, companies are probably not
- 48:38going to buy your sensor, but if it's
- 48:40$500
- 48:42and you can charge much less for your
- 48:43sensor, then they you might have a
- 48:46market. You also might have mentioned
- 48:48that you need to estimate
- 48:51the number of existing corporate cars to
- 48:54see if this market is large.
- 48:56Right? And this is all to test your
- 48:59hypothesis. And your interviewer might
- 49:01say, well, do this estimation, do this
- 49:03analysis, and tell me what conclusions
- 49:06you get. And after you reach those
- 49:08conclusions, let's say that you found
- 49:10that there's quite a big number of
- 49:12corporate cars and that you can generate
- 49:15a lot of cost savings for them,
- 49:17they might give you a chart showing
- 49:20detailed data on corporate car usage and
- 49:23maintenance, so you can draw even more
- 49:26insight. So, maybe your product is good
- 49:28and there is a large market, but
- 49:30something about the usage or the the way
- 49:32these companies do maintenance
- 49:34invalidate your business module your
- 49:36business, uh, model, or make it even
- 49:40stronger case that you should launch
- 49:42this product. So, with these insights in
- 49:45hand, you may draw a partial conclusion
- 49:49on whether it makes sense to launch this
- 49:51product or not. And I say partial
- 49:54because
- 49:55there are other issues in your
- 49:57framework, uh, to be analyzed before you
- 49:59can categorically say, "Yes, you should
- 50:02launch this product." So, after you do
- 50:05this, you have to go back to your
- 50:07framework, see what other issues are
- 50:09there in the customer demand category,
- 50:11and in the other categories before you
- 50:13can make a recommendation.
- 50:16Now, not all interviews are this smooth.
- 50:20Of course, I I'm I simplified reality
- 50:22here, but your interviewer will guide
- 50:25you as you go, right? So, if you follow
- 50:28a path that won't lead nowhere, they
- 50:30won't give you data and have you waste
- 50:33time there. They'll just guide you and
- 50:35say, "Well, this is not really the
- 50:36interesting part. What What else do you
- 50:38think is most important?"
- 50:40They typically have some of these
- 50:42questions, some of these brainstorming,
- 50:45hypothesis testing, estimation,
- 50:47analysis, chart questions in mind before
- 50:50you get into the room, but they might
- 50:52create some on the spot, specifically
- 50:55estimations, brainstormings, and
- 50:57hypothesis testing. It's hard to create
- 51:00an analysis or a chart on the spot,
- 51:02although it happens. I've seen
- 51:04interviewers drawing charts on the spot.
- 51:07Uh, and the reason they create these
- 51:09questions on the spot is because you've
- 51:12said something that they never heard
- 51:14before, you had an interesting issue in
- 51:16your framework that they've never heard
- 51:17before, and they thought it was an
- 51:19interesting idea to explore that. So,
- 51:21some of these questions are going to be
- 51:23pre-planned, and some of them are going
- 51:25to come up on the spot, especially on
- 51:28candidate-led cases.
- 51:30Also, some interviewers, let's say you
- 51:32go through this whole process, you do
- 51:34the brainstorming, the hypothesis
- 51:36testing, the estimation, the analysis,
- 51:38and the chart interpretation that I
- 51:39mentioned, and, uh,
- 51:42some interviews will finish the case
- 51:44right there, even though you can't give
- 51:47a full answer to the case question,
- 51:49right?
- 51:50Uh, you you don't know if it's worth it
- 51:53or not to launch, you just know if
- 51:55there's
- 51:56uh, customer demand, or if at least
- 51:58there's a segment that makes sense to
- 52:00launch this product to. So, you can't
- 52:03really give a full recommendation to the
- 52:05case, but even then, uh, a lot of
- 52:08interviews will finish right here
- 52:09because your interviewer has already
- 52:11tested you on your reasoning skills.
- 52:15Other interviews will let you finish the
- 52:16case, they'll let you go through all the
- 52:18other issues in your framework,
- 52:21or some of the other most important
- 52:23issues in your framework, and they'll
- 52:25probably not spend a lot of time doing
- 52:27analysis and estimations, they'll just
- 52:30ask you how did you test it, give you
- 52:32the answer to the test, and you move on
- 52:34to the other issues.
- 52:36Both types of interviews work. Uh, those
- 52:40that let you finish the case and go
- 52:42through your whole framework, and those
- 52:44that will just test some building
- 52:45blocks. And they work because
- 52:48interviewers have tested your
- 52:50problem-solving skills through each
- 52:52building block. And honestly, they don't
- 52:55even have to test every single building
- 52:58block, as we're going to see in the next
- 53:00example. They have to test some of the
- 53:02building blocks, uh, so they they can
- 53:05see how you reason, how you think
- 53:07through the problem.
- 53:09Now, let's get a little, uh, let's step
- 53:12back from case interview world, and see
- 53:15how this would play out in a real
- 53:17project. In a real project, you will
- 53:19brainstorm a lot of hypotheses, way more
- 53:23than in a case interview. And you're
- 53:25going to test many of them, not all of
- 53:27them because you'll prioritize some, but
- 53:30you're going to test many of them.
- 53:32By doing several analyses, several
- 53:35estimations, or models, uh,
- 53:38uh,
- 53:38uh,
- 53:39scenario planning, and things like that.
- 53:42And you'll have to interpret all the
- 53:44results of all these estimations and
- 53:47analyses,
- 53:48uh, and also some qualitative data,
- 53:51uh, with charts that you're going to,
- 53:53uh, you're going to produce those charts
- 53:55to your manager, to your partner, to
- 53:57your client. So, that you can get a
- 54:00point of view, an understanding of this
- 54:02analysis in, uh, the
- 54:06in face of an overarching framework that
- 54:08you're going to be using to solve your
- 54:10client's problems. And you're going to
- 54:11keep adapting this framework as you find
- 54:14new things. So, this
- 54:17uh, scheme would be working for a
- 54:19project as well, not just for a case
- 54:21interview. Case interview is a
- 54:23simplified version of the real thing.
- 54:28So, the last example was of a more
- 54:30complex strategic case, and I used each
- 54:34building block once.
- 54:36But not all interviews are like that. In
- 54:39fact, the majority of them are not. It's
- 54:42common that a case doesn't have all the
- 54:44six building blocks, and it's also
- 54:46common that the same building block is
- 54:49used more than once in an interview. So,
- 54:51you can have two estimations in an
- 54:53interview, or three charts, or four
- 54:56brainstorming questions. So, let me show
- 54:59you a simpler case that's built from a
- 55:02different combination of the six
- 55:06building blocks. And here's the case
- 55:08question.
- 55:10A rental car company's maintenance cost.
- 55:13So, the maintenance costs of a company
- 55:15that rents cars
- 55:17have soared in the past year. What's
- 55:20happened, and what should they do?
- 55:23So, suppose for this case, I use a
- 55:25simple step-by-step framework because
- 55:28the question is what should they do,
- 55:31what decision should they take, I'm
- 55:32going to start with a framework again.
- 55:34And I'm going to start,
- 55:36uh, with a step-by-step one. First,
- 55:39identify why maintenance costs have
- 55:42increased. Second, brainstorm ideas, or
- 55:46generate ideas to solve the problem. And
- 55:48third, pick the best idea, pick the best
- 55:51solution.
- 55:53Now, obviously, I need a specific plan
- 55:56for each of the steps. I'm not going to
- 55:58lay it out here to, uh,
- 56:01to save you some time.
- 56:03But, the first thing we need is to start
- 56:07with an issue tree
- 56:08to diagnose the root cause of the
- 56:11problem. That's the first bucket. Why
- 56:13have maintenance costs increased? Well,
- 56:15the first step is to start with an issue
- 56:18tree, and I tell the interviewer that.
- 56:20So, an issue tree is nothing more than a
- 56:23MECE brainstorming of the drivers of
- 56:26maintenance costs. So, what are the
- 56:29drivers of maintenance costs? We need a
- 56:31MECE tree for that. Are these drivers
- 56:34increasing or decreasing? So, are
- 56:37maintenance costs increasing because
- 56:39we're using the cars more, or because
- 56:41the price per maintenance job has gone
- 56:43up, or because we're doing more
- 56:45maintenance jobs per car even though
- 56:48usage is flat?
- 56:51Could be all three, or could be also
- 56:53that we have more cars. So, basic
- 56:54structure.
- 56:56After you get this structure out, you
- 56:59need to get data for each driver. So,
- 57:04uh,
- 57:04you need to find out which driver is the
- 57:06most responsible for the rise. And this
- 57:09is a simple analysis, but it's an
- 57:12analysis nonetheless. So, it's another
- 57:14building block here. Say you found out
- 57:16that the problem comes from your unit
- 57:19maintenance costs getting higher. So,
- 57:22each time you send a car to do
- 57:23maintenance, you pay a larger bill.
- 57:26Now, you need to brainstorm hypotheses
- 57:29of why this is happening. You can't
- 57:33solve the problem without knowing the
- 57:35cause first. You can't solve the problem
- 57:37unless you know what are the possible
- 57:40reasons why that driver, the maintenance
- 57:43costs per unit of maintenance per per
- 57:46maintenance job, has increased. You need
- 57:48to know what changed.
- 57:50Now, assume you did this brainstorming,
- 57:52and you found that this is happening
- 57:54because you've internalized the
- 57:56maintenance operations, so it's more
- 57:58reliable, but also now your mechanics
- 58:01are not as productive because they spend
- 58:04a lot of time traveling around compared
- 58:06to the outsourced solution that you had
- 58:08before. Now, you could have needed a
- 58:11hypothesis testing building block to
- 58:13come to this conclusion, you could have
- 58:14needed to test this hypothesis, but
- 58:18often times the interviewer will just
- 58:20tell you that this is going on once you
- 58:22raise this hypothesis in the
- 58:25brainstorming. And this means you can
- 58:27jump straight to the brainstorming of
- 58:29potential solutions, which is the second
- 58:31part of our initial framework. So, now
- 58:34you found the the the why, you just move
- 58:36on to the second part.
- 58:38And once you find these ideas or
- 58:42potential solutions, uh, we need to pick
- 58:45the best solution. And we could pick
- 58:47that by analyzing which one of these
- 58:50solutions maximize our profit. So, we
- 58:53might want to ponder if there is,
- 58:56uh, if there are strategic reasons to
- 58:58choose one over the other, but we could
- 59:00also just go with the profit
- 59:02maximization route. And you have to
- 59:05choose if you're just doing profit
- 59:06maximization, or if you're considering
- 59:09other things as well. It depends on you,
- 59:11it depends on the case, it depends on
- 59:13the solutions you propose. And here,
- 59:15once you do this analysis, and you find
- 59:18out what the best solution is,
- 59:20the case is done, and you can just
- 59:21recommend,
- 59:23uh, what your client should do. So,
- 59:25we've gone through the whole framework,
- 59:28we've gone through the whole plan, and
- 59:30we have an answer as soon as we finish
- 59:32this last analysis. And
- 59:35this is a simpler case. It's very
- 59:37linear, and it's also a case that use
- 59:40just three building blocks. The
- 59:41framework, a couple or a few of
- 59:44brainstorming questions, and a couple of
- 59:46analysis questions.
- 59:49Now, before we finish this video, just
- 59:51some final thoughts. The first one is
- 59:54that there are some cases with just one
- 59:57building block. You've probably heard of
- 1:00:00market sizing cases where it's just the
- 1:00:03estimation case. You can have one
- 1:00:05estimation, which is the typical market
- 1:00:08sizing case, or you can have two
- 1:00:09estimations, three estimations within
- 1:00:12this case. There's also brainstorming
- 1:00:16only cases. It's very typical of final
- 1:00:19rounds at McKinsey, at Bain, and at BCG.
- 1:00:22Partners love it, and usually it happens
- 1:00:25when they will ask you to discuss the
- 1:00:27future of a new trend or of new
- 1:00:30industry. So, brainstorm how blockchain
- 1:00:34will impact the business model of banks.
- 1:00:37And they won't give you any data, any
- 1:00:39charts. You just have to brainstorm.
- 1:00:41They're very difficult cases, and you
- 1:00:44just solve them through several
- 1:00:46brainstormings
- 1:00:48uh chained together.
- 1:00:50There's also I've seen chart only cases.
- 1:00:52So, the interviewer might hand you
- 1:00:53three, four, five, six charts and ask
- 1:00:57you what's your conclusion to his
- 1:00:59client. So, you won't even structure the
- 1:01:01case. You just have to draw as many
- 1:01:03insights as you can from the charts, and
- 1:01:06of course tie them together. So, it's
- 1:01:08testing your structuring skills somehow,
- 1:01:11uh but only through charts. So, there
- 1:01:14are some cases with just one building
- 1:01:16block. And as there were as there are
- 1:01:18cases with all six building blocks and
- 1:01:21anywhere in between. Now, the second
- 1:01:24thought that I want you to leave this
- 1:01:26video with is that the difference
- 1:01:28between the candidate-led style and the
- 1:01:31interviewer-led style, which is the
- 1:01:34McKinsey style,
- 1:01:35is that when solving the candidate-led
- 1:01:38style, you are the person who decides
- 1:01:41which building block comes next. And
- 1:01:44that's the only difference between the
- 1:01:46two styles. This means that
- 1:01:48understanding when and why each building
- 1:01:52block is useful is the key to know how
- 1:01:55to guide your own cases. Some people
- 1:01:57have difficulty guiding their cases and
- 1:01:59knowing where to go next. And how do you
- 1:02:02do that? Well, you understand what's the
- 1:02:04function of each building block, and you
- 1:02:06understand that at the end of whatever
- 1:02:08you're doing, you need to know where to
- 1:02:10go next, to which building block to go
- 1:02:13next, as I've shown you in the examples.
- 1:02:16In the interviewer-led cases, in the
- 1:02:18McKinsey style cases, the interviewer
- 1:02:20will tell you what to do next. So, all
- 1:02:23you have to do is to solve each building
- 1:02:25block. But even then, it's useful
- 1:02:28knowing when and why each building block
- 1:02:30is useful, because as you finish solving
- 1:02:34one building block, if you show the
- 1:02:36interviewer and tell them what to do
- 1:02:38next, or in other words, what building
- 1:02:41block would you solve next, this is a
- 1:02:43huge differentiator from other
- 1:02:46candidates. Now, obviously, you don't
- 1:02:48have to you can't say, "Well, I finished
- 1:02:50this analysis, and now what I do is to
- 1:02:53use the brainstorming building block,
- 1:02:55right?" You have to say, "Well, I
- 1:02:57finished this analysis, and it indicates
- 1:02:59to me that the client should enter this
- 1:03:02market, and now I'd like to brainstorm
- 1:03:05uh what possible ways the clients can
- 1:03:09have to enter this market, so we can
- 1:03:12pick the best way." So, you're pointing
- 1:03:14to the direction that you want to go.
- 1:03:17You don't have you don't even have to
- 1:03:18use the word brainstorming. And the last
- 1:03:21thing I want to I want to leave you with
- 1:03:24are the benefits of this approach. And I
- 1:03:27know we've talked about them in the
- 1:03:29beginning of the of this video, but I
- 1:03:31want you to have them very clear in your
- 1:03:34mind, because now you understand how the
- 1:03:36approach works. The first benefit is
- 1:03:39that it's easy to self-diagnose where
- 1:03:42you should improve. It's easy for you
- 1:03:46to know where you should improve when
- 1:03:49you use this approach, because you have
- 1:03:51to improve either in one specific
- 1:03:53building block or in guiding the case.
- 1:03:56That means choosing which one comes
- 1:03:58next. Second benefit, it's easier to
- 1:04:02practice by yourself. You can do drills
- 1:04:05for each building block, and you're
- 1:04:07going to see how to do that through this
- 1:04:09course. So, it's much like sports
- 1:04:12people, they practice shooting,
- 1:04:14dribbling, passing the ball. You can do
- 1:04:16drills for each building block.
- 1:04:19Next thing, there's more clarity on what
- 1:04:22to do to improve. So, say you
- 1:04:24self-diagnose that you need to improve
- 1:04:26uh your hypothesis testing.
- 1:04:29With other approaches, you're you're
- 1:04:31left wondering, "Well, how can I improve
- 1:04:34hypothesis testing?" But now, there's a
- 1:04:37lot more clarity. Each building block
- 1:04:40has a step-by-step method. It's easy to
- 1:04:43see in which step of your solution
- 1:04:46you're messing up. And then, we're going
- 1:04:48to show you some techniques for each
- 1:04:50step. So, say you're
- 1:04:53having trouble with step number two of
- 1:04:55hypothesis testing. Then you can see
- 1:04:57what techniques work for step number
- 1:04:59two, and there's way more clarity on
- 1:05:03what to do to improve. It's way more
- 1:05:06practical.
- 1:05:07Fourth, there's more clarity on how to
- 1:05:10deal with weird or unusual cases.
- 1:05:14You can stop and think when you start a
- 1:05:16case like this. Which building block
- 1:05:18should I use first? And then second? And
- 1:05:21then third? And if you do that, this
- 1:05:23will help you create a step-by-step plan
- 1:05:26to tackle the case, which is exactly
- 1:05:28what the interviewers want to see in an
- 1:05:31unusual case. Right? And finally, you
- 1:05:34always know how to answer any question
- 1:05:37if you use the six building blocks.
- 1:05:40Interviewers always want you to either
- 1:05:43structure problems or draw insights from
- 1:05:47data. Usually numerical, sometimes
- 1:05:49qualitative as well. And it's usually
- 1:05:52really obvious which building block
- 1:05:54their question is related to. And once
- 1:05:56you know which building block is their
- 1:05:59question related to, you can use the
- 1:06:01right technique to answer their
- 1:06:03question. And if you use the right
- 1:06:05technique, the right step-by-step
- 1:06:06method, you check all their boxes. So,
- 1:06:10you always know how to answer any
- 1:06:12question using this method.
- 1:06:14Right? I hope you've enjoyed. And the
- 1:06:17next steps are to watch the next two
- 1:06:19videos in this module to understand the
- 1:06:21tools that you use through your
- 1:06:24preparation and the mindset that you
- 1:06:26should have. The next video on the tools
- 1:06:29is very tactical. So, what can you do to
- 1:06:33improve certain things? And the one
- 1:06:35following that is very mindset-oriented,
- 1:06:38but they're both really, really
- 1:06:40important. Then, after you do that, move
- 1:06:43on to the estimation module, and then
- 1:06:45after that, the brainstorming module, so
- 1:06:47that you can start learning your first
- 1:06:50two building blocks. I hope you've liked
- 1:06:53this video. I know it was kind of long.
- 1:06:55You're probably a bit tired right now,
- 1:06:57uh but I hope you've liked it, and I
- 1:06:59hope it gave you a new perspective on
- 1:07:01case interviews. And if it did, shoot me
- 1:07:05an email. I'd love to hear about it.
- 1:07:07Okay? Thank you so much. See you in the
- 1:07:10next video.
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