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Carl Wilkens, Co-Founder & Director World outside My Shoes — Transcript

by Academy for Cultural Diplomacy · 4,280 words · 575 segments · language en · Watch on YouTube

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  1. 0:06we're here with Carl Wilkins um who
  2. 0:10wrote about Rwanda and was there what it
  3. 0:14happened and your book is called I'm not
  4. 0:16leaving I'm not leaving some people say
  5. 0:19wait a minute but what's the title and
  6. 0:20I'm like I'm not leaving and they don't
  7. 0:22get it all right um we would like to ask
  8. 0:25you a few questions all right um first
  9. 0:28of all obviously at any given time there
  10. 0:30are lots of conflicts going on in the
  11. 0:32world and it's easy to oversaturate the
  12. 0:34global Community with all these issues
  13. 0:37um do you believe there's one specific
  14. 0:40conflict that's going on right now which
  15. 0:42isn't necessarily receiving the
  16. 0:44attention it deserves because some
  17. 0:47people say that they're very selective
  18. 0:48the media in their coverage of genocide
  19. 0:51or any conflict I would probably the
  20. 0:54first thing that comes to my mind is the
  21. 0:56Eastern Congo um and it's not that it's
  22. 0:59not getting much coverage um but I think
  23. 1:02it's coverage is not the kind of
  24. 1:03coverage that it needs to get I'm I'm a
  25. 1:06big believer in the stories of
  26. 1:08individuals and I think as people start
  27. 1:10to hear the individual stories coming
  28. 1:13out of there they'll they'll be driven
  29. 1:16to seek ways that they can cooperate to
  30. 1:19make a difference in that country but I
  31. 1:21mean it's really hard to choose like you
  32. 1:23said there are so many and and for the
  33. 1:25individual family that's going through
  34. 1:27the crisis man that's the worst crisis
  35. 1:29in the world for for them right then at
  36. 1:31that time so I I always encourage people
  37. 1:33when I'm talking with them to say um
  38. 1:37okay who have you connected with like I
  39. 1:39showed a picture of a young man from the
  40. 1:41Congo somebody in your neighborhood
  41. 1:43who's from Burma or somebody in your
  42. 1:45neighborhood from Sudan or someone in
  43. 1:47your neighborhood from Syria and so it's
  44. 1:49not necessarily that you know well the
  45. 1:51whole world needs to get here or there
  46. 1:53but we need to see who is is in our
  47. 1:56community that we can learn their story
  48. 1:59and then find ways to partner together
  49. 2:01with them but definitely um the Eastern
  50. 2:04Congo is is got huge loss of life and we
  51. 2:07don't seem to be anywhere near a
  52. 2:13solution do you think the word of looks
  53. 2:16genocide what it is in Civil War like
  54. 2:19Rwanda or Sri
  55. 2:20Lanka you know I think what what causes
  56. 2:24the world to kind of Overlook genocide
  57. 2:27isn't as much the title because we saw
  58. 2:30when we called uh what was happening in
  59. 2:32Dar for genocide it still didn't seem to
  60. 2:35increase the action of the world and so
  61. 2:37I mean it's important to use the right
  62. 2:39terminology and it's important to not
  63. 2:42you know call things that are not
  64. 2:44genocide genocide just because we think
  65. 2:46genocide will gather a lot of attention
  66. 2:48but I think what what really makes a
  67. 2:50difference is um the relationships that
  68. 2:54we have and of course I'm usually one
  69. 2:57who focuses more on the kind of social
  70. 2:59relationships and the personal
  71. 3:01relationships but of course there's the
  72. 3:02economic relationships the political
  73. 3:04relationships and things like that but
  74. 3:07what what's really tragic like in the
  75. 3:08case of Rwanda um there there was no
  76. 3:12significant political relationships and
  77. 3:14of course there was no economic gain and
  78. 3:17and there didn't seem to be much of a
  79. 3:19community there were some people in in
  80. 3:22in America you know back home in my
  81. 3:24country that were lobbying but they were
  82. 3:26such a small group and and I guess what
  83. 3:29gives me some hope now as we're facing
  84. 3:31these continued crisises as we're seeing
  85. 3:33more and more students get involved and
  86. 3:36using the social media and helping
  87. 3:38people to learn the stories um because I
  88. 3:41think once we learn the stories then
  89. 3:43then we're better equipped to help I
  90. 3:46mean it's it's so easy and then we'll
  91. 3:48hopefully help in a way that's more
  92. 3:50sustainable and effective it's really
  93. 3:51easy for people to say that nobody cares
  94. 3:53and I don't believe that I think we're
  95. 3:55all made to care we're wired to care but
  96. 3:58we often don't know how to care
  97. 4:00and so what are the tools that we can
  98. 4:02use and that's why for me I I know it
  99. 4:04sounds simple but I think no matter what
  100. 4:07situation we're looking at if it's a
  101. 4:09conflict at school if it's a conflict at
  102. 4:11the office in the neighborhood or a
  103. 4:13global conflict we've got to learn the
  104. 4:15stories that means we got to know how to
  105. 4:17listen that means we've got to lay aside
  106. 4:19our own agendas as we listen to these
  107. 4:21stories and then those stories will will
  108. 4:24inform us on how we can serve how we can
  109. 4:27partner how we can be a part what price
  110. 4:29we might might have to pay I think
  111. 4:31sometimes people just um don't have the
  112. 4:34tools and so it's very frustrating and
  113. 4:36you talked about conflicts you know
  114. 4:38around the world all the time you do get
  115. 4:41just overwhelmed with all of these
  116. 4:43conflicts so that's why you start with
  117. 4:46with who you know in your neighborhood
  118. 4:48um your friend maybe your friend is like
  119. 4:50the student Jordan who went over to
  120. 4:52Jordan you know and so you follow his
  121. 4:54blog and and and we have so many ways to
  122. 4:57follow the stories now to build those
  123. 5:00relationships cuz I really believe those
  124. 5:01relationships will will make the
  125. 5:04difference in terms of action and uh and
  126. 5:08ending
  127. 5:09genocide all right and could you tell us
  128. 5:11a bit more about your organization World
  129. 5:14outside my shoes Okay um about what is
  130. 5:17it probably eight years ago a
  131. 5:19documentary came out called ghost of
  132. 5:21Rwanda which was on the Rwanda and
  133. 5:23genocide and I have a few small parts in
  134. 5:26that documentary and so teachers started
  135. 5:28just emailing and saying would you come
  136. 5:30share your stories with my students you
  137. 5:31were there you saw it and for many it's
  138. 5:34just pages in a textbook or maybe it's
  139. 5:37pictures in a film but but um to have
  140. 5:41somebody who was there rehumanize that
  141. 5:44and so I I did that couple times a month
  142. 5:47for about four years and then with the
  143. 5:49genocide continuing in Dar for um I said
  144. 5:52basically you know for 88 nights I was
  145. 5:54in the hallway of my house wondering if
  146. 5:55the rest of the world cares during the
  147. 5:57Rwandan Genocide now I'm part of the
  148. 5:59rest of of the world and so I I quit my
  149. 6:01job and started traveling full-time to
  150. 6:03schools and my wife and I formed this
  151. 6:05organization called World outside my
  152. 6:07shoes which is basically just kind of
  153. 6:09another way of saying walking in someone
  154. 6:11else's shoes but but taking a time to
  155. 6:14really examine someone else's world and
  156. 6:17and that organization is set up to
  157. 6:18facilitate our work in going to schools
  158. 6:21to kind of be a framework so that uh we
  159. 6:24have a nonprofit that people can give
  160. 6:26money to and can help us to go to
  161. 6:28schools share these stories and um and
  162. 6:31community events too but primarily to
  163. 6:33schools and So eventually we hope World
  164. 6:36outside my shoes will grow into a
  165. 6:38storytelling organization that will
  166. 6:40provide the opportunity to others who
  167. 6:42have been through these through genocide
  168. 6:44and through these crisises to be able to
  169. 6:46share their stories
  170. 6:49too so the last question in your opinion
  171. 6:52is it possible to somehow eliminate or
  172. 6:55prevent genocide yeah I mean I'll answer
  173. 6:58you right up quick on that that one um
  174. 7:00because you know a lot of people get
  175. 7:02frustrated and they say never again is a
  176. 7:04meaningless phrase and and I'm saying
  177. 7:06wait a minute you know we haven't ended
  178. 7:09the people in Dar for are not back home
  179. 7:12but it doesn't mean that we failed um I
  180. 7:15think that thousands of lives have been
  181. 7:17spared I think uh people were talking
  182. 7:19about the potential for genocide in
  183. 7:20Kenya a couple years ago with those bad
  184. 7:22elections and and we responded in a way
  185. 7:25that I think did stop it you know
  186. 7:27condalisa rice went other world leaders
  187. 7:30sent you know from different countries
  188. 7:32sent people and so the the hard thing is
  189. 7:35you never know when you stopped the
  190. 7:37genocide you know because because it
  191. 7:39didn't become a genocide so we don't
  192. 7:41know if it was just violence that could
  193. 7:44have grown to genocide or not so I think
  194. 7:46we we can pull out from the Ivory Coast
  195. 7:48and other places we can pull out
  196. 7:50examples of where we have as a global
  197. 7:53Community come together and help to
  198. 7:56bring peace and so if we were able to do
  199. 7:59it there with a relatively small handful
  200. 8:03of activists and people in the in the
  201. 8:05you know Global Community imagine if
  202. 8:08more people learn the story and more
  203. 8:10people learn the story and so some
  204. 8:12people might say ah you know you're just
  205. 8:14idealistic and stuff we'll never end
  206. 8:17genocide I'm like well you can believe
  207. 8:19that but I'd rather live my life
  208. 8:21believing that we can and not just a
  209. 8:23wild belief that we can because like I
  210. 8:26said there's examples we just don't know
  211. 8:28how many times we have Stu genocide we
  212. 8:30do know the times where we failed and
  213. 8:33those times have to um you know Propel
  214. 8:36us and drive us on to share the stories
  215. 8:39with others and sometimes it's just as
  216. 8:41easy as putting a link on your Facebook
  217. 8:43page you know that's not hard and and
  218. 8:45somebody else learns or you share a book
  219. 8:47with somebody or you recommend a film to
  220. 8:49somebody else or or you have a crazy
  221. 8:51phone conversation like I did with my
  222. 8:53buddy Jordan and and you're there and
  223. 8:55you know now all of the students that
  224. 8:57follow our work and stuff in America and
  225. 9:00we visited two students in China and
  226. 9:02russan and Poland they get a little
  227. 9:04glimpse into Jordan and a glimpse into
  228. 9:07that refugee camp and and you just never
  229. 9:09know where that's going to end but I'm I
  230. 9:13really do believe that we can we can end
  231. 9:15genocide and and you know who would want
  232. 9:18to live any other way when there's a
  233. 9:20slight chance that you can boy you grab
  234. 9:23on to it and you say you bet we can do
  235. 9:26this yeah one last question uh have you
  236. 9:30been back to Rwanda a lot since you left
  237. 9:33um you know one of the things I I have
  238. 9:35been back um once or twice a year and
  239. 9:38one of the things I wanted to talk about
  240. 9:39this evening was um last January I went
  241. 9:41back to Rwanda with a group of theater
  242. 9:43students from Buffalo State College and
  243. 9:45so we're here talking about culture and
  244. 9:46diplomacy these theater students they're
  245. 9:49they're professors passion and about
  246. 9:50changing the world through theater he
  247. 9:52says you know theater is about the
  248. 9:54courage to speak and when you've got
  249. 9:56something to say well when you got the
  250. 9:58courage to speak speak in the place to
  251. 10:00speak you better have something to say
  252. 10:02so he he not only you know wants the
  253. 10:04students to to to understand that but he
  254. 10:07wants them to come firsthand see Rwanda
  255. 10:09and so we took these kids and I'll go
  256. 10:11again next January with another group of
  257. 10:13theater students they saw the memorial
  258. 10:15sites in Rwanda they heard the stories
  259. 10:17of survivors they um saw the success
  260. 10:20stories after the genocide and at the
  261. 10:22end of their two-e visit they got
  262. 10:24together with well they got together
  263. 10:25with Rwanda actors at the beginning and
  264. 10:27started to form these these um
  265. 10:29friendships at the at the beginning of
  266. 10:31their visit and and then at the end of
  267. 10:34their visit they got together with the
  268. 10:35Rwandan actors and they wrote a play
  269. 10:38based on their visit and then they
  270. 10:40rehearsed and performed the play before
  271. 10:42leaving they had about an hour talk back
  272. 10:44with about a hundred uh Rwanda
  273. 10:46University students who were in
  274. 10:48attendance at the play and then they
  275. 10:49brought the play back to America and
  276. 10:50they reworked it again and again and
  277. 10:52it's available online so anybody can see
  278. 10:54it now about the the restorative justice
  279. 10:57in Rwanda and it's set like a fable and
  280. 10:59there's a Storyteller and and there's
  281. 11:01figurative a hippo that you know wants
  282. 11:04to sing but the but the hyenas tell him
  283. 11:06he can't sing and it's just all got all
  284. 11:08kinds of creative parts to the play but
  285. 11:10I think that you know that's a really
  286. 11:12powerful way that we can communicate
  287. 11:15these stories and lessons and so I take
  288. 11:17um I've taken teachers back to Rwanda
  289. 11:19too and and students back to Rwanda um
  290. 11:23to learn about what's happening there
  291. 11:26you know one of the one of the important
  292. 11:28things after when you have a short time
  293. 11:30to talk afterwards you're thinking all
  294. 11:32these things you forget you know oh wish
  295. 11:34I could have said this or I could have
  296. 11:35said that one of the things that really
  297. 11:37um was important to me from the wandon
  298. 11:39genocide was that in every crisis we've
  299. 11:42got to look for allies and that's not a
  300. 11:44new thing people understand that you
  301. 11:46know allies got to find allies but but
  302. 11:49what's different in terms of Rwanda that
  303. 11:51I learned is that your allies can come
  304. 11:54from some very unexpected places and um
  305. 11:57there's a man who was in charge colonel
  306. 11:59in charge of the city of Kali during the
  307. 12:01genocide who later was captured tried
  308. 12:04and convicted of genocide crimes against
  309. 12:06humanity um and is serving a life
  310. 12:08sentence um for those crimes now but
  311. 12:12during the genocide this man and I
  312. 12:14formed a relationship and he helped me
  313. 12:16save the lives of hundreds of people
  314. 12:19what what basically I was able to do
  315. 12:21during the 3 months of the genocide was
  316. 12:25largely due to my relationship with this
  317. 12:27man and that was to work with groups of
  318. 12:29Orphans to bring them food and water and
  319. 12:32medicine I got my marching orders from
  320. 12:34this Colonel who was in charge of the
  321. 12:36city and I said look I'm here as a
  322. 12:38humanitarian how can I help the people
  323. 12:40of the city which is a which is I think
  324. 12:42a really important thing too we often
  325. 12:44come into a place and we think oh we
  326. 12:45know what we got to do you know and no
  327. 12:48and and even though this man is involved
  328. 12:50in the machine that was genocide he also
  329. 12:54had a part of him that I believe was
  330. 12:57very human and so you know I believe
  331. 13:00that every single person has this
  332. 13:03potential to make a positive choice and
  333. 13:05a positive decision take a positive
  334. 13:08action but if we write people off as
  335. 13:10this you know this is the enemy that's
  336. 13:13our biggest thing this is the enemy we
  337. 13:15may miss one of our most important
  338. 13:17allies in a situation but if we believe
  339. 13:20that the potential for good is in every
  340. 13:22single person then we've got a whole lot
  341. 13:24better chance of accessing that so so I
  342. 13:28kind of come to the point point where
  343. 13:29where I say you know what I used to be
  344. 13:32you know saying seeing is believing show
  345. 13:34me I'll believe now I'm more likely to
  346. 13:36say we see what we believe so that's why
  347. 13:39it's so important to examine the things
  348. 13:41that we believe because it affects the
  349. 13:43way we see and if we really believe that
  350. 13:46there's the potential for good in every
  351. 13:48person then we might find um some pretty
  352. 13:50unusual allies and some really
  353. 13:53unexpected places so you know looking
  354. 13:56for allies looking for something that
  355. 13:58you've value even in a person who
  356. 14:00appears to be the most horrible person
  357. 14:03looking for the good has become really
  358. 14:06important to
  359. 14:07me right okay well thank you so much for
  360. 14:09your time thank you thanks for the
  361. 14:11chance to be here inspiring first place
  362. 14:14I ever went in Afric Butterworth really
  363. 14:17back in 78 oh fantastic and
  364. 14:19congratulations on all the amazing work
  365. 14:21that you've done oh thanks really um I
  366. 14:23just want to make a comment on something
  367. 14:25that you said which is uh which kind of
  368. 14:27struck a cord with me and I and I really
  369. 14:29agree this idea that we're wired to care
  370. 14:32and um I like that and you gave just
  371. 14:35recently an example of of a man that
  372. 14:37you'd work with who who's now in jail
  373. 14:39for genocide um now I's this book to
  374. 14:43Jeremy rifkin's book uh empathic
  375. 14:46civilization exactly great book great
  376. 14:48YouTube clip if you don't have time to
  377. 14:50read the whole long book empathic
  378. 14:52civilization but keep going yeah no and
  379. 14:55I just wanted to know if you would be if
  380. 14:56you wouldn't mind commenting because um
  381. 14:59I know the work that they do at genocide
  382. 15:01watch um with Stanton's um uh NGO and he
  383. 15:06he um has this idea of psychic numbing
  384. 15:08and that we're actually numb to we
  385. 15:11become numb to to feeling and um which
  386. 15:15is quite different to what you're saying
  387. 15:16in terms of being wired to care um I
  388. 15:19would like I mean all of the work that
  389. 15:21all of you guys are doing is is
  390. 15:23incredible and I don't want to take away
  391. 15:24from that but it's interesting to me to
  392. 15:27say to see and to hear from you that
  393. 15:29after everything you've been through and
  394. 15:31seen you still believe that that people
  395. 15:34are wired to care yeah yeah I think that
  396. 15:38um as a survival Technique we might shut
  397. 15:42down feelings at times because it's just
  398. 15:46too overwhelming to deal with and I mean
  399. 15:48sometimes I'll have some high school
  400. 15:49kids and there'll be a little group who
  401. 15:51seem not to care or they're not paying
  402. 15:53attention during the presentation and I
  403. 15:55think I'm an okay Storyteller so I'm
  404. 15:56thinking wait a minute you know maybe
  405. 15:59these kids are so overwhelmed with other
  406. 16:01challenges in their life that to take on
  407. 16:03this story of the genocide would be just
  408. 16:05too much for them and and so I think
  409. 16:08that as a survival Technique we we may
  410. 16:11at times shut down emotions and and even
  411. 16:14for me I didn't talk about the genocide
  412. 16:17much for about nine years probably and
  413. 16:20and I talked a bit but but it was when
  414. 16:23the teachers came and and asked me and
  415. 16:25then boy I'd be telling the stories and
  416. 16:27the tears would start coming down and
  417. 16:29and I I'd get frustrated cuz I didn't
  418. 16:31want to cry in front of people and and
  419. 16:33then it comes to you one day hey you
  420. 16:35know this is not about you this is much
  421. 16:37bigger than you we're not wired for
  422. 16:39genocide so if we're not crying
  423. 16:43something's not right and and and and
  424. 16:46something's been shut down something's
  425. 16:48been turned off and so you know I've
  426. 16:50gotten past and you actually come to
  427. 16:52understand that sometimes tears are much
  428. 16:54more eloquent than words and and so I
  429. 16:57think that um it is painful and for me
  430. 17:01there's times I don't want to talk about
  431. 17:02genocide I'll have an audience full of
  432. 17:04high school kids and I'm like you know
  433. 17:07I've sometimes I give like 18
  434. 17:09presentations in a week and each time
  435. 17:11you're investing in stuff but then you
  436. 17:14come to the point where you say wait a
  437. 17:15minute when you think you can't do it
  438. 17:17you can and so you're like we can do
  439. 17:21this we can get through this moment and
  440. 17:24then we can get through the next moment
  441. 17:26and the next moment and so um I I
  442. 17:29totally understand when people shut down
  443. 17:32or maybe as Greg says become numb um and
  444. 17:35that's why I hope when people hear the
  445. 17:38idea that stories and service are two
  446. 17:40tools that we can put in our toolbox to
  447. 17:43approach pretty much any situation and I
  448. 17:46know it it's it's more complicated than
  449. 17:48that but I'm not sure that it's a whole
  450. 17:50lot more complicated and then we can say
  451. 17:53okay well then I'm going to learn the
  452. 17:55story and then um I'm going to find some
  453. 17:58way to to make a difference I I tell
  454. 18:00kids you know what what if we picked up
  455. 18:02the trash that we saw there on the
  456. 18:05street in our classroom you know around
  457. 18:08here picking up trash is easy the the
  458. 18:10question is often not here's the problem
  459. 18:14is that usually it's not that we can't
  460. 18:16do anything or that um we don't know how
  461. 18:20to do anything the biggest problem is
  462. 18:22usually the will to do something because
  463. 18:25once we have the will to do something
  464. 18:28then we find find away and I think it's
  465. 18:30important to
  466. 18:32practice having the will to do something
  467. 18:35which can be doing something not so
  468. 18:37pleasant something that cost us
  469. 18:38something something that we have to
  470. 18:40sacrifice a little bit for you know one
  471. 18:42kid wrote to me and said you know I
  472. 18:44thought about practicing the piano and
  473. 18:45practicing basketball but I never really
  474. 18:47thought about practicing and what did
  475. 18:49how did this kid describe it
  476. 18:53practicing she didn't say doing the
  477. 18:55right thing but practicing sacrifice
  478. 18:59practicing uh the the uh the will to do
  479. 19:04something so that so that you know my
  480. 19:06wife's the one who got me started on
  481. 19:07picking up trash but but you know saying
  482. 19:10thanks at a restaurant at at McDonald's
  483. 19:13or Taco Bell or whatever place you go to
  484. 19:16saying to the people thanks you know
  485. 19:18just getting in this habit of of
  486. 19:21appreciation I think those are simple
  487. 19:24little things that little tools that are
  488. 19:27really not Sol little they're big and
  489. 19:30and when we start to retrain you one of
  490. 19:32the earlier presenters talked about well
  491. 19:34yeah change is scary and change is hard
  492. 19:37but maintaining change is even harder
  493. 19:40and I think that that's why we have to
  494. 19:42practice these things we got to I I
  495. 19:45really appreciated um the idea that was
  496. 19:48expressed earlier in the conference of
  497. 19:49being able to step back and look kind of
  498. 19:51like a third person and and not while
  499. 19:55while I'm a big believer and getting
  500. 19:56your heart and everything engaged
  501. 19:58there's also a time to step back and say
  502. 20:01wait a minute you know if this is making
  503. 20:03me angry that anger better move me to
  504. 20:06action otherwise if I stay there I'm in
  505. 20:08a really weak place to make change cuz
  506. 20:12anger is not a good place sustained
  507. 20:15anger to be able to make change but
  508. 20:17quite often the natural reaction would
  509. 20:19be dealing with something like genocide
  510. 20:20that would would become angry and I was
  511. 20:23angry for years actually I couldn't
  512. 20:25salute the flag in America sport games
  513. 20:28and stuff people will salute the flag or
  514. 20:30you know and I was like who am I really
  515. 20:33angry at well the flag nah the flag
  516. 20:35still stands for what it always stood
  517. 20:37for this idea the value of an
  518. 20:40individual you
  519. 20:46okay no
  520. 20:48harm no harm and and I and I yeah yeah
  521. 20:53and I realized no not the flag and then
  522. 20:55I'm like well at the people of America
  523. 20:57and I'm like no there's people who care
  524. 20:59there really are people who care I'm
  525. 21:00broke down on the side of the road
  526. 21:01someone stops and helps me there's
  527. 21:03people who care we often just don't know
  528. 21:04how to care and then I'm like okay I'm
  529. 21:06mad at the blankety blank people in
  530. 21:07Washington DC and then you start meeting
  531. 21:09some of those blankety blank people and
  532. 21:11you start to see they're human their
  533. 21:13care and their compassion and then you
  534. 21:15say okay I'm angry at a way of thinking
  535. 21:18and that's what it's boiled down to for
  536. 21:20me with genocide it's us and them
  537. 21:22thinking it's solving a problem by
  538. 21:24excluding someone else exclusive problem
  539. 21:27solving and so then that's what we go
  540. 21:30after but we find out often that if we
  541. 21:33go after something with anger we're not
  542. 21:35going to be real successful so we've got
  543. 21:38to go after it with other tools and and
  544. 21:41and then we can actually say oh here's a
  545. 21:44new challenge you know what one of our
  546. 21:45speakers said this morning angry voices
  547. 21:48can build democracy so the next time I
  548. 21:51hear angry voices I got to see that as
  549. 21:53an opportunity not like something to be
  550. 21:56avoided or just calm down you know but
  551. 21:58an opportunity to listen opportunity to
  552. 22:00learn opportunity to build and and I
  553. 22:03think that only comes when we can step
  554. 22:06back from a situation and look at it
  555. 22:08kind of like a third person and say you
  556. 22:10know I'm not really sure I like the way
  557. 22:12I reacted in that situation next time I
  558. 22:14want to react differently I reacted from
  559. 22:17my own gut and my own history next time
  560. 22:20I want to pause and really hear what
  561. 22:22they're saying so that I can react not
  562. 22:24so much from my history or my pain but I
  563. 22:28can react according to their story and
  564. 22:31that that that I think is a skill that
  565. 22:34we've really got to work on taking
  566. 22:36ourselves out of the equation listening
  567. 22:39without judgment listening you know
  568. 22:41without without an agenda actually but
  569. 22:44that's that's hard Fant
  570. 22:47ADV thanks yeah thanks for your question
  571. 22:51yeah all right well thank you so much
  572. 22:53for coming here today it was an honor
  573. 22:55and a privilege having you to speak to
  574. 22:57well thank you thank you good to be with
  575. 23:01you

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