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Can A Service Area Business Rank #1 On Google? — Transcript

by Caleb Ulku · 5,919 words · 842 segments · language en · Watch on YouTube

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  1. 0:00A shed builder gets one shot at every
  2. 0:02customer they'll ever have. No one buys
  3. 0:04a second shed, and there's no
  4. 0:06maintenance contract to bring them back.
  5. 0:08The referral loop a plumber lives on
  6. 0:11doesn't exist for shed builders, which
  7. 0:13means for that entire industry, the map
  8. 0:15pack is their business, and most of them
  9. 0:18are treating it like a phone book
  10. 0:19listing. In a prior video of mine,
  11. 0:21someone in the comments asked me to look
  12. 0:22at this market. So, I'm going to search
  13. 0:24shedbuilder Cleveland live. Here we go.
  14. 0:27shed builder Cleveland. All right, as
  15. 0:30always, I'm going to ignore the
  16. 0:32sponsored listings. I don't care who's
  17. 0:34buying their way to the top. I want to
  18. 0:36look at who Google is rewarding with one
  19. 0:38of the coveted top three positions. So,
  20. 0:40here we have shed Shuttle, RNR sales,
  21. 0:43and tough shed Cleveland. Excellent.
  22. 0:46Now, I'm going to do something that
  23. 0:47almost no one ever does. It's
  24. 0:48interesting that I got this result here
  25. 0:49in handful of results in Mississippi and
  26. 0:51New Orleans. Weird. Is there Cleveland
  27. 0:53and Mississippi? Cleveland. Mississippi.
  28. 0:56There is a Cleveland, Mississippi. All
  29. 0:58right, so let me add Ohio. That's
  30. 1:00better. That's what I would expect to
  31. 1:01see. All right, cool. Boy, these are
  32. 1:02different results. Shed shuttle,
  33. 1:04Slavven's buildings. If I could speak
  34. 1:06with the S term, right? What is it?
  35. 1:08Sally sold seashells down by the
  36. 1:09seashore. Got it. Shed shuttle.
  37. 1:12Slavven's buildings. All right, cool.
  38. 1:13Now, I'm going to do something that
  39. 1:15almost no one ever does here. I'm going
  40. 1:16to click more businesses. I want to see
  41. 1:18more than just the top three. And here
  42. 1:20we go. It's interesting. I'm getting
  43. 1:21some results all the way down in
  44. 1:23Columbus, Dayton. often that's a sign
  45. 1:25that the competition is not very high.
  46. 1:27Farther away I have results then usually
  47. 1:30that means low competition. Proximity is
  48. 1:32a very important rank factor. So
  49. 1:34generally for something like personal
  50. 1:35injury lawyer for highly competitive
  51. 1:37spaces I would expect the results to be
  52. 1:39clustered around the centroidid region
  53. 1:41of that city, not places several hours
  54. 1:43away. Regardless, let's see. 108
  55. 1:45reviews, 43 reviews, 122. Those are the
  56. 1:48top three. We get all the way down to
  57. 1:50274 reviews here. But look at how far
  58. 1:52away he is. He's all the way out in the
  59. 1:54boonies here. Cleveland is this and he's
  60. 1:57all the way out here. He's halfway to
  61. 1:58Columbus. He's still ranked pretty high,
  62. 2:00which is impressive. This is a sign that
  63. 2:02he's built up a lot of authority and
  64. 2:05relevance so that he's able to overcome
  65. 2:07that proximity debit. All right, but
  66. 2:08let's take a look at the top result.
  67. 2:10They look like a service area business
  68. 2:12because there's no directions button.
  69. 2:14Very unusual to see a service area
  70. 2:15business rank so high. Typically, a
  71. 2:17service area business comes at a massive
  72. 2:20disadvantage. If you create a new GBP
  73. 2:22listing, Google is going to ask you if
  74. 2:24you see customers at your address. And
  75. 2:27if you say no, Google will suggest that
  76. 2:29you create a service area business. And
  77. 2:31if you do that, Google will penalize you
  78. 2:33for it. Which, you know, horrible,
  79. 2:35right? You follow all of Google's rules.
  80. 2:37You do what Google wants you to do as a
  81. 2:38local business owner, and then you get
  82. 2:40penalized for doing it because if you
  83. 2:42don't have a visible address, you will
  84. 2:44not rank as well. So, let's take a look
  85. 2:46at shed Shuttle and uh see what else
  86. 2:48they're doing correctly to overcome that
  87. 2:50lack of visible address. So, first thing
  88. 2:53I like to do is take a look at the
  89. 2:54photos. Now, they are number one ranked
  90. 2:56for this search, so I would expect to
  91. 2:57see a lot of photos. We do see a little
  92. 2:59video, a bunch of sheds, some pretty
  93. 3:02nice sheds. I mean, I'm not like a shed
  94. 3:04expert or connoisseur, but I mean, these
  95. 3:05look like pretty that's a pretty nice
  96. 3:06shed, right? Shed. Shuttle. It's kind of
  97. 3:08cute. Yeah. A lot of photos. Photos of
  98. 3:10them at work. Awesome. This is what I
  99. 3:12would expect to see from a number one
  100. 3:13ranked GBP. It's pretty common. If we go
  101. 3:16down on this list and I open up photos,
  102. 3:18I'm going to see five or 10. They have
  103. 3:20dozens here. And it's super easy. Every
  104. 3:22time you get a customer and you build a
  105. 3:23shed for the customer, take a photo of
  106. 3:25the shed and upload it to your GVP.
  107. 3:27That's all you have to do, right?
  108. 3:28Whenever you do a job, take a photo of
  109. 3:30the job and put it on your GVP. That's
  110. 3:32what we're asking for. That's what
  111. 3:33Google wants to see. That's what we want
  112. 3:35to do. And it's still going. Okay,
  113. 3:37finally reached the end. Dozens and
  114. 3:39dozens of photos. Awesome. No surprise
  115. 3:41here. They've overcome the debit to
  116. 3:43having invisible address. One of the
  117. 3:45ways is just by having a ton of images.
  118. 3:47Let's see how they've handled their
  119. 3:48reviews. Only five star reviews.
  120. 3:50Impressive. A real check here is how
  121. 3:52many of these reviews have they
  122. 3:54responded to. We want to respond to
  123. 3:56every single review, especially if
  124. 3:58they're negative. They have no negative
  125. 3:59reviews, but let's see if they've
  126. 4:00responded to the reviews. Uh response.
  127. 4:03Long response. Fabulous. Wow, look at
  128. 4:05this. Very detailed. Very nice. Another
  129. 4:08response. Another response. Yeah. So,
  130. 4:10they're responding to everything. Again,
  131. 4:12this is what I would expect to see for a
  132. 4:14business ranked number one without a
  133. 4:16visible address. They have to do
  134. 4:17everything else correctly to overcome
  135. 4:19that debit. All right, cool. Let's take
  136. 4:20a look at what they have in their
  137. 4:21services. Barn design, cabinet, utility
  138. 4:24shed, homegen, shed for sale. So, this
  139. 4:25is a pretty solid list of services if
  140. 4:27I'm honest. Like, it's pretty uncommon
  141. 4:29that I'd look at a list of services and
  142. 4:31it's just like, yeah, that looks pretty
  143. 4:33good. But this one does. There's not a
  144. 4:35lot of keyword stuffing, not a lot of
  145. 4:37random ones. Weirdest one is just the
  146. 4:39word home gym. I understand what they're
  147. 4:41saying, but like, hey, you can build a
  148. 4:43shed in your backyard and you can put a
  149. 4:44gym in there. I might have made this a
  150. 4:46little bit more specific to that, like
  151. 4:47shed, home, gym, or something like that.
  152. 4:49Like separate home gym, new structure
  153. 4:52home gym, anything like that to make it
  154. 4:54a little bit more clear what they're
  155. 4:55going after, but overall a good list of
  156. 4:57services. They're doing a really good
  157. 4:58job here. Again, not surprising
  158. 5:00considering they're ranked number one
  159. 5:02with no visible address. Let's take a
  160. 5:03look at their website. When I look at a
  161. 5:05business's website, I'm going to strip
  162. 5:07out the UTM parameters because I want
  163. 5:09the plain domain. And then the first
  164. 5:11thing that I will do, I want to see how
  165. 5:13big the website is. This gives me an
  166. 5:15idea, you know, how many index pages do
  167. 5:17they have? How competitive is this
  168. 5:18space? If they have 500, then we know
  169. 5:20that it's likely very, very competitive.
  170. 5:22If they have three, then we know it's
  171. 5:24likely not. And they have 25. So 25,
  172. 5:27pretty typical for a local business. A
  173. 5:29little bit smaller than I would have
  174. 5:31expected, but within the range. So, this
  175. 5:33is telling me no visible address and
  176. 5:36only 25 indexed pages. If you're a shed
  177. 5:39builder in Cleveland, this is not a
  178. 5:41competitive space. Another way to check
  179. 5:43competitive space. Let me show you real
  180. 5:45quick. I'll come back over here. One of
  181. 5:47the things that we look at is how well
  182. 5:49do the businesses that are ranked on the
  183. 5:52GBP do organically. So, we have shed
  184. 5:54Shuttle, which is obviously number one
  185. 5:55here. Then, Tough Shed, which is number
  186. 5:57three, and then what do we have here? We
  187. 5:59have Slavven Slavven's Buildings. Do we
  188. 6:02have Slavven's buildings? Okay, so we
  189. 6:04don't have Slavven's buildings showing
  190. 6:06up organically. So typically if we see
  191. 6:09three GBPs ranked and then all three of
  192. 6:12those as 1 2 3 organically, that's a
  193. 6:14very competitive space here. One of the
  194. 6:17top three isn't listed organically. Two
  195. 6:19of them are probably mid-range in
  196. 6:21competition. But let's keep going. Let's
  197. 6:23take a look at the actual website. Now
  198. 6:25on the title tag, I want to see the
  199. 6:27primary service entity they're trying to
  200. 6:29rank for, which is shed building. Uh,
  201. 6:31and I want to see Cleveland. And what do
  202. 6:33we have? Customizable sheds in
  203. 6:35Cleveland, Ohio. So, not bad as
  204. 6:37customizable sheds. I would rather see
  205. 6:39shed builder, but okay, not bad. And
  206. 6:42then their H1, we have shed builder in
  207. 6:45Cleveland. Let's talk about your shed.
  208. 6:46This is not bad. The phone number 5560.
  209. 6:49I think that's the same one. I got to
  210. 6:51click more businesses again. 5560290.
  211. 6:54Yes. So, it's the same phone number.
  212. 6:56Excellent. You would be so surprised at
  213. 6:58how often I see the phone numbers don't
  214. 7:00match. The phone number needs to match.
  215. 7:02It does. They even most likely have a AI
  216. 7:05bot chatting. Maybe it's a real person.
  217. 7:07This is an okay sense of urgency call to
  218. 7:10action. The problem is it's not July
  219. 7:12anymore. Uh so this needs to be updated.
  220. 7:15But anyway, five spots left in
  221. 7:17September. Great. All right. Now, here's
  222. 7:19the first real problem I've seen. Uh
  223. 7:21this is super super common and it's
  224. 7:23always an issue. This content is
  225. 7:25incredibly important. The first content
  226. 7:28that a user reads or that an AI agent
  227. 7:30reads when they land on your website.
  228. 7:31Very, very important. And what we've
  229. 7:33gone with here is just generic
  230. 7:35platitudes about the business, right?
  231. 7:37Everything here is about the business
  232. 7:38like we we right like it's talk our
  233. 7:42team. It's talking about the business
  234. 7:44over and over and over again. And very
  235. 7:46few people are typing shed builder
  236. 7:49Cleveland because they're interested in
  237. 7:50a history lesson of the local shed
  238. 7:52builders. So, this should instead be
  239. 7:53talking about why the users care. Why
  240. 7:56should they call you, right? What makes
  241. 7:58you different from all the other shed
  242. 8:00builders in the region? And we take a
  243. 8:02lot of pride in creating sheds that are
  244. 8:04built around each customer's needs. That
  245. 8:06doesn't make you unique. I would guess
  246. 8:08that most shed builders in Cleveland
  247. 8:10would say this exact same thing, right?
  248. 8:12No shed builder is going to say, "No,
  249. 8:14that doesn't describe me. I don't like
  250. 8:16creating sheds that are built around our
  251. 8:18customers needs." Right? So say
  252. 8:20something unique USP, unique selling
  253. 8:22position. Why should they call you? Why
  254. 8:24should they call you now? This does
  255. 8:26well. It just needs to be updated to be
  256. 8:27accurate for the month it is. But great.
  257. 8:29Okay. Our goal is simple. Create a long
  258. 8:32listing structures at fair price. I mean
  259. 8:34come on, right? Okay. Now GBP review
  260. 8:36embed. Love it. Fabulous. This is what
  261. 8:38we want to see. We want to see it high
  262. 8:40in the page. We want to see the real GBP
  263. 8:42embed. Don't copy paste these. Embed the
  264. 8:44GBP. This builds much more trust. Love
  265. 8:46how high it is. Love the trust building.
  266. 8:48Then we have some additional trust
  267. 8:50badges. I call these which again just
  268. 8:52gives reasons to call them. This this
  269. 8:53does really well here. Great. Awesome.
  270. 8:56Oh, and then we have prices. I love
  271. 8:58seeing this. Yes, this is fabulous.
  272. 9:00Prices is something that so many local
  273. 9:02business owners are afraid to put on
  274. 9:04their website, but it's also
  275. 9:06simultaneously one of the most common
  276. 9:08thing that users search for. So, if if
  277. 9:11somebody is in Cleveland and they search
  278. 9:13for how much does it cost to install a
  279. 9:15shed, that is likely to trigger an AI
  280. 9:17overview. Uh something simple like shed
  281. 9:19builder Cleveland, very unlikely to
  282. 9:20trigger an AI overview. But how much
  283. 9:22does a shed cost, very likely to trigger
  284. 9:25it. Google knows where you're located,
  285. 9:27so it would know that you're in
  286. 9:28Cleveland. And if you're the only local
  287. 9:30business who puts this level of
  288. 9:32information on your website about
  289. 9:33pricing, then you're very, very likely
  290. 9:35to be cited by that AI overview. This is
  291. 9:38exactly why with the core 30 agent,
  292. 9:40that's my software that builds local SEO
  293. 9:43content and local SEO pages. We have a
  294. 9:45very specific section specifically
  295. 9:47designed to build content around price.
  296. 9:50Now, these are very specific prices. I'm
  297. 9:53not saying you need to do this and give
  298. 9:54these prices. What we would want to see
  299. 9:57at the very least is ranges of prices
  300. 9:59and what drives those ranges. Like when
  301. 10:02is it going to be on the low end of
  302. 10:03that? When is it going to be on the high
  303. 10:04end of that? as the business owner, as
  304. 10:07an expert on this business, those are
  305. 10:08questions that you should be able to
  306. 10:10answer generally, right? Like water
  307. 10:11heater replacement. I don't need to say
  308. 10:13that it's $700 every time. I need to
  309. 10:16say, well, it's going to be, you know,
  310. 10:17more if it's in an attic versus on the
  311. 10:19ground floor. It's going to be more if
  312. 10:20it's tankless versus a tank, etc., etc.
  313. 10:23These are pretty general pricing. So, I
  314. 10:25mean, if it's a hard backyard to get
  315. 10:26into, I maybe they don't charge extra
  316. 10:28for that. Choice of shingle colors,
  317. 10:30great. What if I want a premium shingle?
  318. 10:32Doesn't cost extra. What if I want more
  319. 10:34windows? etc., etc. So, I'm sure there
  320. 10:36are options here. These are all likely
  321. 10:38the base pricings. Yeah, here we go.
  322. 10:40Custom painting, painted trim, painted.
  323. 10:42Yeah, great. So, I would want to take
  324. 10:45this content. This is fabulous. Fabulous
  325. 10:47content. I would want to write it more
  326. 10:49fully into an article rather than have
  327. 10:53all these little blocks just to make it
  328. 10:55easier for an AI agent to be able to
  329. 10:57read and understand what the price is,
  330. 11:00what drives the price, how expensive
  331. 11:02could it be, uh how inexpensive could it
  332. 11:04be, etc., etc. But overall, fabulous,
  333. 11:06fabulous job. Uh this pricing content
  334. 11:09really, really important to include on
  335. 11:11local business owners websites. And for
  336. 11:12those of you who haven't seen it, this
  337. 11:14is what the core 30 agent looks like.
  338. 11:15And this under trust and under pricing.
  339. 11:19This is exactly what I'm talking about
  340. 11:21where we would want to write the pricing
  341. 11:23guides for these different service
  342. 11:25entities and put it on your website. Uh
  343. 11:27they they've done this. Fabulous. Okay.
  344. 11:29Let's keep going. Okay. And I like this
  345. 11:31also what to expect. Step one, step two,
  346. 11:34step three, step four. This I think
  347. 11:35belongs higher on the page instead of
  348. 11:37that paragraph full of platitudes about
  349. 11:39how they care about their customers or
  350. 11:41whatever they're talking about that
  351. 11:42didn't really mean anything. This
  352. 11:44actually is meaningful. Uh, step 1 2 3
  353. 11:474. They have an online builder to help.
  354. 11:49This is fabulous. Really, really good.
  355. 11:51This is a really well done website.
  356. 11:53Okay, this doesn't work. These are
  357. 11:55called citygate pages. And uh, this type
  358. 11:58of citygate page really stopped working
  359. 12:01a few years ago, five plus years ago.
  360. 12:04And more than that, Google rolled out an
  361. 12:05update in August of 25, more than a year
  362. 12:08ago now, where these are basically just
  363. 12:10considered spam. I wonder if these are
  364. 12:11the exact same pages just with the city
  365. 12:13name change. It looks like it is. So,
  366. 12:15that makes it even worse. But, you know,
  367. 12:17they're ranked number one. That's a sign
  368. 12:18of relatively low competition. Uh, if
  369. 12:21they're able to get away with, you know,
  370. 12:23just having these citygate pages with no
  371. 12:25issues. So, no problem. And they only
  372. 12:27have one location even though they had
  373. 12:29citygate pages. All right. So, overall,
  374. 12:30well done, Shed Shuttle. Now, next
  375. 12:33website I always like to look at is the
  376. 12:35number four result. And the reason for
  377. 12:36that, I I would normally look at this
  378. 12:38one because they have so many reviews,
  379. 12:40but they're really far away. So, this
  380. 12:42one isn't going to be as interesting.
  381. 12:44They're not ranking because of how far
  382. 12:45away they are. But this one, they're
  383. 12:47right in there, right in Cleveland. The
  384. 12:49fourth business is kind of like the
  385. 12:52first loser. No one sees the fourth
  386. 12:54result. They only see the top three. So,
  387. 12:56let me take a look. I'm going to start
  388. 12:58by looking at the photos as I did with
  389. 13:00the shed shuttle. And how many photos do
  390. 13:02I see? Oh, that's a cute one. Okay. Why
  391. 13:04is it in this format? It changed the
  392. 13:07format. That's weird. Yeah. So, we can
  393. 13:09see that they have many, many fewer
  394. 13:11photos than the shed shuttle. They maybe
  395. 13:13have 20 photos here. Uh whereas the shed
  396. 13:16shuttle had dozens. So, one thing if
  397. 13:18you're Wodsworth shed/theshed guy, get
  398. 13:21more photos. Just start taking photos of
  399. 13:23every single shed you build. Put them on
  400. 13:24your GBP. Let's see how they're doing on
  401. 13:26reviews. No negative reviews. And they
  402. 13:29are responding great. It looks like
  403. 13:31they're responding pretty much the same
  404. 13:34almost copy paste. A little bit better
  405. 13:36here. That's good. That's good. Don't
  406. 13:38copy paste. Write real responses or
  407. 13:41easier have AI write real responses. AI
  408. 13:44can take what's in the review and then
  409. 13:45write a response that directly talks to
  410. 13:47that review. So AI written responses
  411. 13:50perfectly fine. Nothing wrong with it.
  412. 13:52Great. And they have an actual address.
  413. 13:53Let's take a look at their website. Now
  414. 13:55remember the shed shuttle had 25
  415. 13:58results, 25 index pages. Let's see how
  416. 14:01big this site is. 35. So they're a
  417. 14:03bigger website than shed shuttle even
  418. 14:05though they're only ranked number four
  419. 14:07instead of number one. Now let's see
  420. 14:10shed builder Cleveland. I want to see.
  421. 14:12And we have storage sheds for sale
  422. 14:13Wadssworth Ohio. Okay, excellent. So
  423. 14:15they must they're located in Wadssworth
  424. 14:17then, right? Yeah, they're located in
  425. 14:18Wadssworth. So they're not in Cleveland.
  426. 14:20That's a big part of the reason why
  427. 14:22they're not ranking for the search
  428. 14:23Cleveland. When you're in a different
  429. 14:25city, you lose a lot of proximity. They
  430. 14:28also have a lot of navbar links. We like
  431. 14:31to minimize navbar links. If we look at
  432. 14:34this, they have what? 1 2 3 4 5 6. They
  433. 14:39have 1 2 3 4 5 6 7 8 9 10 11 12 13 14.
  434. 14:46So they have 14. You know, not horrible.
  435. 14:48I've seen some pages with a 100 links in
  436. 14:50the navbar and then their H1, they just
  437. 14:53don't have an H1 at all and that whole
  438. 14:55thing is a link. Okay, not great. So,
  439. 14:58your hero image shouldn't be a link.
  440. 14:59It's confusing. It's hard to navigate.
  441. 15:01Maybe this is it. Sheds for sale in
  442. 15:03Wadsworth, Ohio. So, they haven't gone
  443. 15:05for shed building. They've just gone for
  444. 15:06storage sheds for sale. I search for
  445. 15:08shed building. Another reason that
  446. 15:10they're probably not ranked in the top
  447. 15:12three. If I search for storage sheds for
  448. 15:14sale Wadssworth, I'd almost certainly
  449. 15:16see them. Uh, but let's see. Okay. Now,
  450. 15:18what's old hickory? Why is that the
  451. 15:20first time I've seen old hickory
  452. 15:22authorized dealer? So, but I don't know
  453. 15:24what old hickory means. And the first
  454. 15:27words is this rotating. Okay. So, don't
  455. 15:29do this on don't like in general. We've
  456. 15:32split test this multiple times. Rotating
  457. 15:34hero images. People don't like it. They
  458. 15:36typically bounce. This should be a
  459. 15:37simple static image like all of this.
  460. 15:39This is too much. This can be below the
  461. 15:41hero image. You can shorten the hero
  462. 15:43image to have this visible. Yeah, I
  463. 15:45don't like that. And it's not that I
  464. 15:47don't like it, it's that based on my
  465. 15:49experience, this won't convert as well.
  466. 15:50And then their statement here starts
  467. 15:52with Old Hickory. I have no idea what
  468. 15:53that is. Obviously, that's the
  469. 15:55manufacturer of their sheds, but I don't
  470. 15:57know that. And they start by talking
  471. 15:58about how Old Hickory prides itself on
  472. 16:00exceeding customers expectations. So,
  473. 16:02and again, same issue that shed Shuttle
  474. 16:04has. This is talking about themselves,
  475. 16:06not about their users. But even worse
  476. 16:08than that, they're not actually talking
  477. 16:09about themselves. They're talking about
  478. 16:10Old Hickory. Kind of weird. And color
  479. 16:12matched metal roof fasteners. Cool.
  480. 16:15That's definitely something to highlight
  481. 16:17as the most important thing about the
  482. 16:18shed. What they've done, they've they've
  483. 16:20highlighted as the number one most
  484. 16:22important thing. Color matched metal
  485. 16:24roof fasteners. The screws are the same
  486. 16:27color as the roof. Awesome. All right.
  487. 16:28So, we do have some trust badges. Not
  488. 16:31bad. I don't see any Oh, boy. This is a
  489. 16:34short page. And they've used a Yahoo
  490. 16:37email address. Let's see if the phone
  491. 16:38number matches 3058. 3058. So, good.
  492. 16:41phone number matches a domain email
  493. 16:43address like contactwadssworthsheds.com
  494. 16:46something like that that does help build
  495. 16:48trust both somewhat a little bit with
  496. 16:50Google's algorithm and with the users uh
  497. 16:53he can forward those emails to the shed
  498. 16:55guy ohb at Yahoo is that old hickory
  499. 16:59buildings or is it Ohio cuz they're in
  500. 17:02Cleveland anyway they have business
  501. 17:04hours here do they have business hours
  502. 17:06on their GBP closes at 5 they're closing
  503. 17:08they're closed so all of these actually
  504. 17:10have closes that's interesting
  505. 17:11Generally, we see a lot of GBPs that
  506. 17:13have 24 hours written. Uh, if somebody
  507. 17:16searches for your target service and
  508. 17:17you're listed as closed, you won't rank
  509. 17:20as high. Uh, Google doesn't like showing
  510. 17:22closed businesses. So, if somebody came
  511. 17:24in here and put a GBP in that said
  512. 17:26they're 24 hours open and somebody did
  513. 17:28this search at 8:00 p.m., they would be
  514. 17:30very, very likely to rank because all of
  515. 17:32these other businesses would be closed.
  516. 17:34That's one of the reasons we often see
  517. 17:35businesses listed as being open 24
  518. 17:37hours. Google's rules say that in order
  519. 17:39to say that, you technically have to be
  520. 17:40able to dispatch people uh 24 hours, not
  521. 17:43just answer the phone. But anyway, still
  522. 17:45really common to see. So, they just
  523. 17:47don't have very much content. They don't
  524. 17:49have the GVP embed. They don't have GBP
  525. 17:51reviews on here. They're they're just
  526. 17:53missing a lot of opportunity to add
  527. 17:55content which would add relevance to
  528. 17:58this homepage. I searched for shed
  529. 18:01building, right? Shed builder. And do we
  530. 18:04even have the word builder on this page?
  531. 18:063D builder. That's no and that's it.
  532. 18:08That's the only mention of it. So they
  533. 18:09never even mention the word shed
  534. 18:12builder. Okay. So that's a problem,
  535. 18:14right? Because you are more likely to
  536. 18:16rank for service entities that match the
  537. 18:20search query that people type into
  538. 18:22Google. So I searched for shed builder.
  539. 18:24They're advertising storage sets for
  540. 18:26sale. They never once mentioned the fact
  541. 18:28that they actually build sheds.
  542. 18:30Relatively simple. if if they came to
  543. 18:32us, what we would do, we would add more
  544. 18:34content to this homepage where we talk
  545. 18:37more specifically about the services
  546. 18:38that they offer, uh, which they haven't
  547. 18:40really done hardly at all. And we would
  548. 18:43make sure to mention all of the service
  549. 18:46queries that we would want to rank for
  550. 18:48when someone searches for those types of
  551. 18:50services on Google. Oh, and then to get
  552. 18:52to the pricing guide, I need to enter
  553. 18:54this information. See how much worse
  554. 18:55this is, right? So, if I ended up on
  555. 18:57Wadsworth Shed's website and I wanted to
  556. 18:59see how much pricing was, why would I
  557. 19:02give all this information to get the
  558. 19:04pricing guide, especially when the shed
  559. 19:08shuttle gives it all to me straight off
  560. 19:09the bat, right? They just give me all
  561. 19:11the pricing information straight away,
  562. 19:13whereas these guys, they put this
  563. 19:15barrier in front of it so I can't see
  564. 19:17the pricing. This is not amazing
  565. 19:19customer experience. I don't want to
  566. 19:20give all this information up. And why is
  567. 19:22there a box for comments? That just
  568. 19:24makes it harder for me to fill it out.
  569. 19:26Right? If you are going to have
  570. 19:28something like this, make it as easy as
  571. 19:30possible to fill it out. The absolute
  572. 19:32minimum amount of information. So, it'll
  573. 19:34be one box for name, box for email, box
  574. 19:37for phone number, and then that's it.
  575. 19:38Right? If you have their email and phone
  576. 19:40number, you can add them to your mailing
  577. 19:41list, you can call them, you can bother
  578. 19:43them, etc., which is I'm sure is what
  579. 19:44their goal is. Not great. Not great.
  580. 19:46What about viewer inventory? So, now
  581. 19:48they have pricing here, which why did
  582. 19:50they make me enter my information, but
  583. 19:51here they just give it to me straight
  584. 19:52away. What what happens if I click this
  585. 19:55get a free quote? So, this is one of the
  586. 19:57reasons this uh site is bigger because
  587. 19:59they have pages for each one of these
  588. 20:00individual sheds, right? And the shed
  589. 20:04shuttle didn't really have that. So,
  590. 20:06it's a larger site, but it's a bunch of
  591. 20:08content that isn't really relevant for
  592. 20:09what they're trying to rank for. So, we
  593. 20:12would come in here, we'd build content
  594. 20:13for all of the appropriate services that
  595. 20:16they really need to have on there to
  596. 20:18establish that entity relevance with
  597. 20:20Google's algorithm. And really that
  598. 20:22right there is a huge part of the gap in
  599. 20:25this market. Now every Tuesday I sit
  600. 20:27down with the people in my pro community
  601. 20:29and we do this exact same thing except
  602. 20:31it's their businesses on the screen.
  603. 20:33They share their screen. We can pull up
  604. 20:35their GBP, their website, their their
  605. 20:38categories, their rank map and we can
  606. 20:39work out what's actually broken and what
  607. 20:41they should work on fixing first. It's
  608. 20:43not pre-recorded. It's not general
  609. 20:45advice. a real diagnosis on a real
  610. 20:47business uh every single week and
  611. 20:49multiple businesses every single week.
  612. 20:51So, if you want your market to be the
  613. 20:53one on that screen, the link to join is
  614. 20:55in the description coming out with this.
  615. 20:57But for now, let's go take a look at the
  616. 20:59third business here for Shed Builder
  617. 21:02Cleveland. I like to grab one that's all
  618. 21:04the way down here, but has surprisingly
  619. 21:06good reviews. Let's take a look. Maybe
  620. 21:08So, they're listed as garage builder, so
  621. 21:10I don't want to choose them cuz they're
  622. 21:11a different category. Maybe these guys
  623. 21:13or maybe Nope. Castle is too far away,
  624. 21:16right? Because this is not fair. Like,
  625. 21:17oh, why aren't they ranking in
  626. 21:19Cleveland? Well, because they're in
  627. 21:20Dayton, right? That's why. All right, so
  628. 21:22let's try Hartsville because they're
  629. 21:25pretty close to Cleveland and their
  630. 21:26category is shed builder. The reviews
  631. 21:29aren't great. 4.3. Let's take a look at
  632. 21:31their photos. All right, they have a
  633. 21:32good number of photos. That's awesome.
  634. 21:34That's awesome. Okay, so let's take a
  635. 21:36look at their reviews. A bunch of
  636. 21:38one-star reviews. No responses to the
  637. 21:40good reviews. Let's see if they've
  638. 21:42responded to their low reviews. That's
  639. 21:44even more important. If you get a
  640. 21:45negative review, you must respond. The
  641. 21:48response is apologetic. I'm so sorry
  642. 21:50that happened. Please call this number
  643. 21:52and we'll get it fixed immediately.
  644. 21:53That's the right response. You don't
  645. 21:55care if the person who left the review
  646. 21:57ever sees it again. Your response is for
  647. 22:00the people thinking about calling you
  648. 22:02that you take care of your customers.
  649. 22:04So, let's see. Not awesome. Yeah, no
  650. 22:07responses. Look at that. No responses to
  651. 22:08any of their reviews. A huge problem.
  652. 22:11One star not open. That's weird. Not
  653. 22:13great, right? You really need to be
  654. 22:14responding to your negative reviews,
  655. 22:16especially. Boy, look at how long this
  656. 22:18is. Uh, and it really just keeps going
  657. 22:20on with a bunch of details. And look at
  658. 22:21how detailed. 608 and 624. Wow. So,
  659. 22:24let's take a look at their website. All
  660. 22:26right. Site: Search again. Whoa. 2410
  661. 22:30results. So, they're almost certainly,
  662. 22:32this is e-commerce style, they must have
  663. 22:34a ton of different products on their
  664. 22:35website. If you're looking at a
  665. 22:37competitor and you see a number like
  666. 22:38this, don't be scared off by it. This
  667. 22:41number is so big it almost certainly
  668. 22:43isn't. 2400 pages that are designed to
  669. 22:46build topical relevance. Okay, let's see
  670. 22:48what we got here. Hartsville outdoor
  671. 22:50products, outdoor company, prefab
  672. 22:52buildings. Nothing about sheds. Uh, and
  673. 22:55then here they do say over 450 storage
  674. 22:58sheds and thousands of other outdoor
  675. 22:59furniture products. But they don't talk
  676. 23:01about where they are in Hartsville.
  677. 23:03Nothing about shed building, but it
  678. 23:04seems like they have a massive number of
  679. 23:06other products. Woo boy. Uh, what a
  680. 23:09mess. So the reason that we don't like
  681. 23:11this many links in the navbar is when
  682. 23:14you put a link from one page to another.
  683. 23:16The way Google's algorithm works is a
  684. 23:18link to another page passes authority to
  685. 23:20that other page. Passes trust to that
  686. 23:23other page. Right? The more links the
  687. 23:25page has, the more trust it passes with
  688. 23:28its own links. Okay? Now navbar links
  689. 23:31don't pass trust. It's editorial links
  690. 23:33that pass trust. But the trust is
  691. 23:36divided amongst every single link on the
  692. 23:39page. So if you have a 100 links on your
  693. 23:41page, each link is going to get 1% of
  694. 23:44the authority. Now if 90 of those links
  695. 23:46are navbar links, then n those 90 links
  696. 23:50get no authority and the 10 links that
  697. 23:52are editorial each get 1%. Right? So
  698. 23:55that's why when we put a ton of navbar
  699. 23:57links in, we just end up diluting
  700. 23:59authority. We're not able to pass the
  701. 24:01trust to the pages that we want to have
  702. 24:03it. Boy, this is a really ugly website.
  703. 24:05But that's okay. In my experience, ugly
  704. 24:07websites often convert better, so that
  705. 24:09doesn't bother me. This whole thing is a
  706. 24:11link. Where does it take me? Giant
  707. 24:13images like this, it's really hard to
  708. 24:15navigate the site when these are links
  709. 24:17as the giant image, especially on your
  710. 24:19mobile device. It's just really
  711. 24:21annoying. You accidentally tap and you
  712. 24:22click through. Like this whole thing is
  713. 24:25a link. It's just kind of a mess, right?
  714. 24:27Okay. So, shed buying guide. That looks
  715. 24:29good. But, you know, I'm on the homepage
  716. 24:31here. We go straight into all these
  717. 24:33different sheds. It really seems like
  718. 24:35they should talk more about this instead
  719. 24:37of just have it. And then there's very
  720. 24:40little content on here. Okay, now we're
  721. 24:42talking about different types of
  722. 24:44furniture. That's fine. They sell that,
  723. 24:45too. Visit showrooms, outdoor furniture
  724. 24:47options. Why choose us? So, I was wrong.
  725. 24:50There's a lot of content, just not very
  726. 24:52much of it relevant to what they're
  727. 24:54trying to rank for. So, they kind of
  728. 24:56threw all of the information onto their
  729. 24:58homepage. Let me see if I can pull up
  730. 25:00Yeah. services. Awesome. Okay. And I
  731. 25:02would expect to see a lot of services
  732. 25:04based on their But look at this. Most of
  733. 25:06their services is actually based on
  734. 25:08sheds, right? And their primary category
  735. 25:11was shed builder. At least the one that
  736. 25:12Google's displaying to me is shed
  737. 25:14builder. That doesn't mean it's their
  738. 25:15primary category. It means that is a
  739. 25:17category on their GBP. And Google has
  740. 25:19decided that is the one that's most
  741. 25:20relevant to the search I did. But their
  742. 25:22services are very shed focused. So, I'm
  743. 25:25surprised that I don't see more relevant
  744. 25:27information about sheds on their GBP
  745. 25:31landing page on their homepage. Let's
  746. 25:33see where we have the shed buying guide.
  747. 25:35GH these videos and storage shed buying
  748. 25:37guide. I mean, again, maybe. But this
  749. 25:40doesn't this just gives me a bunch of
  750. 25:42lists of sheds. This isn't a buying
  751. 25:43guide. This is just a Yeah. Okay. So,
  752. 25:46this is really disappointing. There's
  753. 25:47almost no content on here. It just lists
  754. 25:49a bunch of sheds, right? How easy would
  755. 25:51it be to have an actual buying guide on
  756. 25:54here to provide a bunch of relevance for
  757. 25:58storage sheds, for shed building? You
  758. 26:00know, you could walk through how to
  759. 26:02choose the right one, how the pricing is
  760. 26:04done, who is it a good fit for, who is
  761. 26:06it not a good fit for. Instead, they
  762. 26:08haven't really done that. They just
  763. 26:10listed a bunch of sheds by type, style,
  764. 26:14newer, used, amenities, and then that's
  765. 26:17it. That's the end of the page. So
  766. 26:18really when I look at Hartsville Outdoor
  767. 26:20Products, what we're really missing is
  768. 26:23topical relevance. There's so little
  769. 26:25written content on this website about
  770. 26:28the topics that will help them rank for
  771. 26:30the services that people are searching
  772. 26:32for, right? So they need to talk about
  773. 26:34shed building. It's their secondary
  774. 26:36category and there's nothing on their
  775. 26:38homepage about shed building. When we
  776. 26:41think about Amish barn builders, okay,
  777. 26:43here's shed builder. So they they talk
  778. 26:45about it one time and then we have the
  779. 26:47best website builder group. Fabulous.
  780. 26:50And we talk about shed builder exactly
  781. 26:52one time right there and that's it. The
  782. 26:55way Google works, it works based on
  783. 26:57entities. Every service you offer is an
  784. 26:59entity. Your business is an entity. So
  785. 27:01the first thing we're trying to do is to
  786. 27:03get Google to trust that your service
  787. 27:06entity is performed by your business
  788. 27:08entity. And to do that, you need content
  789. 27:10about your service entity on your
  790. 27:12business entity's website. So we need to
  791. 27:14talk about the fact that they do shed
  792. 27:16building. So when we build a website,
  793. 27:18we're always going to build content
  794. 27:20dedicated to all of the secondary
  795. 27:22categories. This the primary category,
  796. 27:24the secondary categories are so
  797. 27:26important because remember categories on
  798. 27:29your GBP, you can't type anything you
  799. 27:30want in. It's a drop-own box, right? So
  800. 27:33they have shed builder on their GBP as a
  801. 27:36category, but they haven't talked about
  802. 27:38it. So again, I'm going to show you an
  803. 27:41example. When we look at the core30
  804. 27:43agent, when we're coming in here and we
  805. 27:45need to write pages about it, we're
  806. 27:47always going to write pages about
  807. 27:49secondary categories about the services
  808. 27:51and we're going to dedicate that. You
  809. 27:53can see we can write service pages. We
  810. 27:54can write category pages. We so we can
  811. 27:56change this to shed builder, right?
  812. 27:58That's what we need to do. We need to be
  813. 28:00able to write content that establishes
  814. 28:02the trust for Google's algorithm which
  815. 28:04is a machine and the AI systems which
  816. 28:06are all also machines so that Google can
  817. 28:09see that you offer those services with
  818. 28:12your business. If you don't talk about
  819. 28:14them, if you don't have written content
  820. 28:16that talks about the service entities,
  821. 28:18there's no way for Google to know that
  822. 28:20you actually offer it. Okay, this is a
  823. 28:23massive visibility gap. It's easy to
  824. 28:26fix. Just write a page for every
  825. 28:28category, for every service, and link
  826. 28:29those pages together in the exact same
  827. 28:31format that the GBP is linked. Make your
  828. 28:34website a mirror image of your GBP. That
  829. 28:37reinforces the entity relationship that
  830. 28:40you told Google you have on your GBP.
  831. 28:42And remember, Google needs content in
  832. 28:46order to build trust that you actually
  833. 28:47do those things. Okay, that's enough.
  834. 28:49That's enough of that. That is shed
  835. 28:51builders in Cleveland. Now, fairly low
  836. 28:53competition, but if you want to see this
  837. 28:55format in a market where people are
  838. 28:56spending real money to win, I recently
  839. 28:58did one for personal injury lawyer
  840. 29:00Houston. It's the most brutal map pack
  841. 29:02I've audited. That video is here next.
  842. 29:05See there.

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