YT YouTube2Text

YouTube2Text → Transcripts → CAMBIAR la DIRECCIÓN en Google Maps SIN perder posiciones 2026

CAMBIAR la DIRECCIÓN en Google Maps SIN perder posiciones 2026 — Transcript

by Yinyang Academy · 3,352 words · 502 segments · language en · Watch on YouTube

Open in transcriber Summarize with AI Download SRT/VTT

Full transcript

0:01Changing your business address on
0:02Google Maps takes four clicks, but you
0:05don't control what happens next. The
0:09problem is that some businesses make
0:11the change correctly, verify it, get it
0:13approved, and still disappear from the
0:15map at their new location. And when
0:19someone moves, the recurring question
0:21is always the same. If I change my
0:24business address, do I lose my reviews?
0:26I'm Matías Romero, a teacher at Ginan
0:29Academy, the first Spanish-speaking
0:31local SEO academy. In this video, I'm
0:35going to show you everything that
0:36happens when you change your business
0:38address on Google Maps, not just where
0:40the button is, because anyone can show
0:42you that. What I am going to show you
0:47is what happens after you click save,
0:49what is kept, what is lost, and the
0:51only mistake in the whole process that
0:53cannot be undone. So let's get started.
1:12Before you touch anything, you have to
1:14answer one question, and everything
1:16that follows depends on it. Does your
1:19business have a physical location where
1:21customers go, or are you the one who
1:23goes to the customer's home? If you
1:26have a hair salon, a clinic, or a
1:28restaurant, you have what Google calls
1:31a storefront business; that is, your
1:33customers go to your address. But if
1:38you are a plumber, electrician,
1:40locksmith, or have a renovation company
1:42, you go to the customer's home, and
1:44Google calls that a service-area
1:46business. In case you didn't know, a
1:52service-area business is one that
1:53doesn't serve anyone at its address,
1:55which is why Google requires you to
1:57hide it. Keep this distinction in mind,
2:02because the process to change your
2:04business address is very different in
2:06each case, and the most expensive
2:07mistake in this video is made by the
2:09latter. So, let's start with the
2:13simplest case. To edit the address of
2:15your physical location, you have to go
2:17to the Google Business Profile panel.
2:19To do this, enter the name of your
2:21business here, or the words "my
2:23business." Okay? This panel here will
2:25load for you. Click on edit profile and
2:27scroll down until you see the map.
2:30Click on the map and type the address
2:32here. It has to be the exact address.
2:34Do not use abbreviations or invent
2:36information. I'm going to do a test.
2:39I'll enter 13 Rio Amargosa Street to be
2:41more precise. And notice that if you
2:46have entered the address correctly, it
2:47will automatically update the map, and
2:49then you would just need the city. In
2:54case the map doesn't update
2:55automatically, if you click the adjust
2:57button here, it should load it for you.
3:00And if it doesn't load, it's because
3:02it's not finding the address in the
3:04database, so most likely you typed it
3:06wrong. The next thing that is very
3:08important for you to adjust is the pin,
3:10okay? The pin has to be exactly where
3:12the entrance to your physical location
3:15is; that is, it cannot be on the
3:17sidewalk across the street or slightly
3:19shifted, okay? Why? Because if not,
3:21when someone activates the directions
3:23feature to your business from Google
3:25Maps, the GPS will get confused and
3:27people won't know how to get there.
3:29This is very common, especially in
3:31businesses that are on interior streets
3:33or in a courtyard between several
3:35buildings. So make sure and notice that
3:37you can zoom in here as much as you
3:39need to place the pin in the exact
3:41location. Once you have this figured
3:44out, just click the save button and
3:46that's it. So far, the easy part. Now
3:51that you've clicked save, your change
3:53goes into review, so one of three
3:55things can happen: it gets approved, it
3:57stays pending, or your change gets
3:59denied. And the first question people
4:03ask is, okay, how long does this take?
4:07Google says that an address edit can
4:09take anywhere from 10 minutes to 30
4:11days. Yes, yes, you heard that right,
4:15up to 30 days. That huge range is not a
4:18Google error; it's an honest answer
4:20because changing an address isn't just
4:22filling in a field and that's it. An
4:25entire audit has to be carried out
4:27behind it. Google is checking if your
4:30business exists where it really says it
4:32exists, and that's why major changes
4:34often require you to verify your
4:36business profile again. If you change
4:39your address or primary category, be
4:42prepared to have to re-verify your
4:43profile. This can happen even if you
4:47haven't touched anything; they are
4:49simply internal quality controls from
4:51Google itself. And you might be asking
4:53yourself, okay, what could they ask me
4:55for in this verification? Well, keep in
4:58mind that video verification requires a
5:00continuous recording of at least 30
5:02seconds and it cannot have any cuts.
5:06This recording must show three things:
5:08the location, that the business exists,
5:11and that you manage it. If you have a
5:14physical location, that means a
5:16permanent sign and the street number
5:17clearly visible. On this very channel,
5:20you have a video where I explain
5:22step-by-step how to perform a video
5:24verification for a Google business
5:26profile. And if your change is still
5:28denied, keep your paperwork handy.
5:32Google accepts your official business
5:35registration, business license, tax
5:37certificates, and utility bills in the
5:39business's name with the exact address
5:42you're registering, that is,
5:43electricity, water, or phone bills. And
5:48now, I'm going to give you a tip that
5:50you won't find in any other tutorial.
5:55If you are in Spain or any country in
5:58the European Economic Area, you can use
6:00Google's official tool to appeal not
6:03only suspensions, but also rejected
6:05edits for address, name, phone, website
6:08, and category. And this is pure gold,
6:14because most people, when their address
6:17change is denied, simply resign
6:18themselves or open a new profile. And
6:22both of those things are a problem that
6:24has a solution. And one last piece of
6:26advice for this section, which is the
6:28one that will save you the most time.
6:30Update your address on your website,
6:32social media, and directories before
6:34touching it on Google. Do not do it
6:38afterward; you have to do it beforehand
6:40, even weeks before, because if your
6:42profile says one thing and your website
6:44says another, that inconsistency is one
6:47of the triggers for Google to ask you
6:49for a profile review. And now let's
6:53move to the question most of our
6:55academy students have, which has to do
6:57with reviews. Because if you've spent
7:01years gathering reviews and are now
7:03moving a couple of neighborhoods over,
7:05you might be afraid of losing those
7:07reviews. The good news is that Google
7:10has this covered. If you move your
7:14business to a new location and keep the
7:16same business name, the reviews move
7:18with you. To Google, your reviews are
7:23linked to your business's identity, not
7:25the property. What's more, if the owner
7:29or manager changes, but the name stays
7:31the same, the reviews also remain.
7:34However, Google does acknowledge two
7:37nuances. The first is that this doesn't
7:39always happen in categories like hotels
7:42, golf courses, or, for example,
7:44tourist attractions. And the second
7:46isn't stated by Google, but it is shown
7:48by documented cases. In March of this
7:53year, a business shared on the official
7:55forum that support had confirmed the
7:57move, that the old profile was already
7:59marked as moved, and yet, the review
8:01count still didn't add up. So there is
8:06an official process in place, but when
8:09it comes down to it, in practice, it
8:11doesn't always happen that easily. And
8:14listen up now because here comes the
8:16only mistake in this video that cannot
8:18be undone. There are a lot of people
8:22who, to keep everything clean, mark
8:23their old profile as permanently closed
8:26before making the move. And yes, this
8:30might seem reasonable, but in reality,
8:33it's a complete disaster because
8:35closing the old profile breaks your
8:37business's continuity in Google's eyes,
8:39and with it, the transfer of reviews is
8:41broken. So never close your old profile
8:46yourself. Edit the address or ask
8:49Google to mark it as moved, but do not
8:51close it. Never that. And now an
8:55unusual question, but one that also
8:57happens: what if I take my business to
8:59another country? And here, to be honest
9:04, I have to be sincere; I haven't found
9:06any Google help page that says in
9:08writing that your business reviews
9:10won't cross the border, but all the
9:12experts on the official forum have been
9:14giving the same answer for several
9:16years. And that is that a change of
9:20country is not a move; it's a new
9:22business with new documentation,
9:24therefore it requires a new profile and
9:26starting reviews from scratch. If you
9:28go to another country, count on
9:30starting over. And if someone promises
9:32you otherwise, well, I would be wary if
9:34I were you. You've moved to a new
9:37location and there was another business
9:39there before. Your profile is still
9:41there. Well, this is something that
9:43happens all the time. You search for
9:45your business by name and Google shows
9:47the one that was there before you. It's
9:51a fairly common case, or it might even
9:53place you, your business, next to it,
9:55as if you were neighboring businesses.
10:00Most owners don't even know this can
10:02happen, and the few who do expect it to
10:04fix itself. I'm sorry to tell you no,
10:08this does not fix itself. Google only
10:11allows one profile per business and
10:13treats profiles that conflict as
10:15duplicates. That is to say, if the
10:21previous business's profile isn't
10:23properly closed, moved, or deleted, it
10:25will continue to compete with you if
10:27you have a similar business category,
10:29both on the map and in the search
10:31algorithm. In June of this year, a
10:36verified business in France reported
10:38that the old, closed profile for their
10:40location was still appearing ahead of
10:42theirs when someone searched for their
10:44brand. And in that very thread, people
10:47described it as a fairly well-known
10:49problem. The solution isn't in your
10:52admin panel, but on Google Maps, as if
10:54you were just any other user. And keep
10:58one thing in mind: this is for the
11:00previous business listing, not yours.
11:05And if you want to properly close your
11:07business on Google Maps, there's a
11:09video on this very channel where I
11:11explain how to delete a Google listing
11:13step-by-step and completely safely. Now
11:18, back to the topic, everything we've
11:20seen so far has a solution, but there's
11:22a question that keeps popping up in the
11:24comments of every video on this subject
11:27; it doesn't matter if they're in
11:28Spanish or English, everyone has the
11:30same doubt. The thing is, people have a
11:35question that no one answers, and there
11:37are threads open for over a year where
11:39users are asking each other if anyone
11:41knows the answer. Well, if you've made
11:44it this far, congratulations. Because
11:46I'm going to answer it for you. The
11:50question about the photo that appears
11:52of your location: because if you've
11:54changed the address, it's been approved
11:56, and the marker is where it should be,
11:58it can happen that when someone
12:00searches for your business, the photo
12:02that pops up is the old location or,
12:04worse, a completely different type of
12:06business. This happens because your
12:10listing's address and the Street View
12:12image are two completely separate
12:14layers. When you click save, the street
12:18doesn't magically get photographed
12:20again. Google doesn't send a car to
12:22your corner just because you moved the
12:24address field. And here comes the
12:26uncomfortable part. Google writes this
12:29in its help section in these exact
12:30words. They don't promise any specific
12:34timeline to review or update the image
12:36taken by the Google Street View car—
12:39no timeline at all. And the experts on
12:42the official forum are still saying the
12:44same thing in 2026. The exterior of
12:47your business doesn't truly change
12:49until that car, the Street View one,
12:51passes by your street again. So, anyone
12:55selling you a trick to force the Street
12:57View image, just know that they’re
12:59selling you a bit of smoke. That said,
13:02you aren't completely tied, because
13:04Google documents three things you can
13:06actually do. First, check that the
13:09marker is placed over your building. A
13:12well-placed marker can help associate a
13:14more accurate view for entering your
13:16business. Second, report the image as
13:19outdated. This is done from the Street
13:22View photo itself. And third, upload
13:26your own 360-degree photos. These
13:30photos are uploaded from Google Maps
13:32just like any other photo. And here I
13:35need to clarify something because many
13:37people are explaining this a bit wrong,
13:40which is that uploading your own
13:41panorama doesn't change the exterior
13:43view on its own. Google decides which
13:46photo is shown by default based on
13:49quality, resolution, and how recent,
13:51popular, and relevant it is. If there
13:54is already content in your area, you
13:56can influence it, but you can't
13:57guarantee the replacement of this image
13:59, right? And if you decide to go for it
14:01, have the requirements on hand. A
14:04Google panorama requires at least 7.5
14:07megapixels, a 2-to-1 aspect ratio, up
14:10to 75 MB maximum, and no gaps in the
14:13horizon or the seam of the view—
14:15meaning, no black bars should appear.
14:19In the meantime, there is one thing you
14:22can actually do today that, truth be
14:24told, almost no one does. Take a good
14:27photo of your new facade, upload it,
14:29and set it as your listing's cover
14:31photo. This doesn't fix Street View,
14:34but it is the first thing the customer
14:36sees. And it's true that, from your
14:39Google profile, you can't force the
14:42cover photo; but at Local Brain, we do
14:44have that option enabled, and this is
14:46one of the many advantages of managing,
14:48analyzing, and optimizing your Google
14:50profile and your website from one place
14:53. And now, let's move to the most
14:58important block of this video, the one
15:00that affects half of the people
15:01watching it and who might not even know
15:03it affects them. For that, we have to
15:07return to the question I asked you at
15:09the start of this video. If you go to
15:12the customer's home, you have a service
15:14area business and your address is
15:16hidden, so everything I've told you so
15:18far applies to businesses with a
15:20physical location. For you, there is a
15:23different rule, and it goes exactly the
15:26opposite of what it seems. Do not edit
15:28the address on your profile. Google
15:31will tell you to edit it, your
15:33dashboard lets you do it, but the
15:34industry consensus after many years of
15:37documented cases says totally the
15:38opposite. When you edit the address of
15:43a profile without a public storefront,
15:45the profile stays anchored to the old
15:47area. And I am going to tell you about
15:50two specific cases. One, in April of
15:52last year. A handyman moved 40 km away
15:55from his original location and updated
15:58his address. And he kept receiving
16:01calls from the area he had left, and
16:03from the new one, well, almost none.
16:06When he wrote to Google support, they
16:08told him to wait. And in industry
16:10forums, this piece of advice was called
16:13absolute nonsense. And there is another
16:15one that is even worse. A photographer
16:18changed his city, updated his address,
16:20verified the listing again, and
16:22basically did everything he was
16:23supposed to do right. And the result is
16:27that he disappeared from the search
16:28result pages in his new city. Several
16:31industry experts have given this a name
16:33. They call it the service area
16:36business move glitch. Google, honestly,
16:39has never acknowledged this. So, what
16:42are you supposed to do if you are a
16:44business without a public storefront?
16:46Basically three steps. Step one, do not
16:49edit the address of your current
16:50listing. Step two, create a new listing
16:53at your new location and verify it.
16:56Step three, write to Google support and
16:59ask them to mark the old listing as
17:01moved. And now pay attention to the
17:04word you have to use when you talk to
17:06support. Ask for a move. Do not ask for
17:10a merge, because merging means joining
17:13two duplicate listings in the same
17:14place, and that is not what you want.
17:18Besides, when Google merges two
17:20listings, the reviews are combined, but
17:22the responses you gave to those reviews
17:24can be lost along the way. So you have
17:28a longer, more inconvenient process,
17:30but it is the only one that really
17:32works. And now we get to the icing on
17:34the cake. Google forces businesses
17:37without storefronts to hide their
17:39address. That is the rule they set. And
17:42if you do not follow it, you risk
17:44having your listing suspended. In the
17:48latest study on ranking factors, having
17:50your address visible on your listing
17:52appears as the seventh most important
17:54factor to rank on maps in your city.
18:00And a study of over 8,000 businesses
18:02found that businesses without a visible
18:04address perform worse in searches with
18:07"near me" queries. So if you read this
18:11whole sentence again with me, you will
18:13see how shocking it is. Google forces
18:17you to hide the address, and hiding the
18:19address makes you rank worse. Yes, it
18:22is a vicious cycle. Honestly, I do not
18:25have a solution for this. In fact,
18:27nobody does. What I can tell you is
18:30this. If your business has the
18:32possibility of having a real storefront
18:34with a sign and someone inside, get one
18:36, it will be worth it. Because a
18:39storefront, beyond just being a
18:41location, is a competitive advantage in
18:43map results. And if you cannot have one
18:46, then follow the rule, hide the
18:48address, and compensate for that lack
18:50of visibility. On the other hand, with
18:53reviews, with content, and with your
18:55website. And remember that with all of
18:58this, most actions aren't about doing
19:00more, but doing better. To wrap up the
19:04video, I’ll leave you the complete
19:06checklist in the order you need to
19:08follow to make these address changes
19:10safely. Before touching anything,
19:13decide what you are: a storefront
19:15business or a service-area business,
19:17because everything depends on this.
19:20Second, update your address on your
19:22website, on social media, and in
19:24directories. Weeks before touching
19:27anything on Google. Third, gather your
19:31paperwork: business registration,
19:33license, and a utility bill in the
19:35business's name at the new address.
19:38Four. Check if there was already
19:40another listing in your new location
19:42for your same business category. This
19:44is exclusively for those with a
19:46storefront. You must edit the address
19:50on your existing listing, place the
19:51marker on top of your building, and
19:53wait. And wait for the change to be
19:57confirmed, which can take anywhere from
19:5910 minutes to 30 days. In the event
20:01that you don't have a storefront, do
20:02not edit the address. You must create a
20:05new listing and verify it. The seventh
20:09step is to ask Google to mark the old
20:11one as moved, and the word you must use
20:13is "moved." And never, under any
20:18circumstances, mark your old listing as
20:20permanently closed before the reviews
20:22have been moved, because that is the
20:24error you cannot undo. After the change
20:28, report the previous business listing.
20:30It’s still there. Report the Street
20:33View image as outdated, upload a good
20:35photo of your new facade, and if they
20:37deny the change, appeal. In Spain, you
20:41can appeal rejected edits. As you have
20:45seen, changing your business address on
20:47Google Maps doesn't end by clicking the
20:49save changes button. It starts right
20:53there. And if you liked this video, I
20:55would appreciate it if you left a like,
20:57a thumbs up. And if you aren't
21:00subscribed, subscribe and turn on the
21:02bell so YouTube notifies you every time
21:04we upload a new video. And remember
21:09that in the pinned comment, you have
21:10access to our free Local SEO course,
21:12where I teach you how to position your
21:14business and turn those visits into
21:16customers. Now, we'll see you in the
21:20next video.

About this transcript

This page contains the full transcript of CAMBIAR la DIRECCIÓN en Google Maps SIN perder posiciones 2026 by Yinyang Academy, generated from the public captions YouTube serves with the video. The transcript has 3,352 words across 502 segments, with the original timestamps preserved so you can click any line to jump to that moment in the embedded player.

What you can do with it

Use the transcript to take notes, quote the speaker, build a study guide, generate a summary with ChatGPT or Claude via the YouTube Summary tool, or export it as a timed subtitle file with YouTube to SRT. You can also re-open it in the transcriber to translate the transcript into 100+ languages.

Free YouTube transcript tool

YouTube2Text is a free YouTube transcript generator — no signup, no daily limit. Paste any YouTube link and get the full transcript instantly, with timestamps, click-to-jump, translation to 100+ languages, AI prompts for ChatGPT, Claude, and Gemini, and exports to TXT, SRT, VTT, or Markdown.