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Beyond DX: AI Transformation Forum for the Philippine Public Sector — Transcript

by Development Academy of the Philippines · 23,614 words · 4,060 segments · language en · Watch on YouTube

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  1. 0:04everyone
  2. 0:05to President Lucajio Sebastian of the
  3. 0:08Development Academy of the Philippines,
  4. 0:12Dr. Indra Pradana Shinga Vinata uh the
  5. 0:16Secretary General of the Asian
  6. 0:17Productivity Organization,
  7. 0:20Under Secretary Maria Francesca Del
  8. 0:22Rosario of the Department of uh Energy,
  9. 0:27Assistant Secretary Angelica Serento of
  10. 0:31the Department of uh Finance, Assistant
  11. 0:34Secretary Ron De Guzman of the
  12. 0:37Department of the Migrant uh workers,
  13. 0:41Dr. Jose uh Elvenia of the Asian
  14. 0:45Productivity Organization and Dr. Arani
  15. 0:49Buana of the APO, our delegates uh APO
  16. 0:53delegates from uh Fiji and I understand
  17. 0:58from Mongolia and uh maybe other
  18. 1:02countries who uh opted to join uh this
  19. 1:06forum to our officers of the DAP led by
  20. 1:10our acting senior vice president for
  21. 1:13programs uh Aya Luen, vice president M.
  22. 1:17Neves, director Tristan uh Seratus and
  23. 1:20all the officers of the DAP, our
  24. 1:23colleagues in government, partners from
  25. 1:25the private sector, distinguished uh
  26. 1:28speakers and exhibitors and fellow
  27. 1:31public servants. I warmly welcome you to
  28. 1:34all or rather all to the beyond DX AI
  29. 1:39transformation forum for the Philippine
  30. 1:41public sector.
  31. 1:43Every day, citizens experience
  32. 1:46government through very practical
  33. 1:48encounters.
  34. 1:50Applying for a permit, accessing health
  35. 1:53care, requesting assistance, or waiting
  36. 1:56for a decision. For them, the value of
  37. 1:59transformation is measured in clearer
  38. 2:02answers, shorter waiting times, and
  39. 2:05services that they can depend on. These
  40. 2:09are the outcomes that should guide our
  41. 2:11conversation on artificial uh
  42. 2:14intelligence. Beyond DX expresses an
  43. 2:17aspiration for government to build on
  44. 2:21the foundations of digital
  45. 2:22transformation
  46. 2:24and explore how AI can responsibly
  47. 2:27improve public services, workflows as
  48. 2:31well as decision making. Pursuing this
  49. 2:34vision requires capable people, sound
  50. 2:37institutions, and a clear understanding
  51. 2:40of the public value we seek to create.
  52. 2:43So when the opportunity came for the
  53. 2:46development academy of the Philippines
  54. 2:48to lead AI capability building for the
  55. 2:51Philippine public sector, we embraced
  56. 2:54it. We saw an opportunity to play a
  57. 2:57critical role in transforming how
  58. 3:00government works and how it serves our
  59. 3:03people. We are translating this
  60. 3:06commitment into action through the
  61. 3:09national capability building program on
  62. 3:12artificial intelligence.
  63. 3:15Aligned with the national AI strategy
  64. 3:18for the Philippines, this program equips
  65. 3:21government leaders to guide AI adoption,
  66. 3:25for technical specialists to develop and
  67. 3:28implement solutions, and for public
  68. 3:31servants to apply AI responsibly in
  69. 3:35their daily work. And we are already
  70. 3:38seeing progress. I'm pleased to report
  71. 3:41to you that as of October 9, the program
  72. 3:45had already recorded 1,215
  73. 3:49training completers
  74. 3:51and as I understand this already
  75. 3:55surpassed our target for the year. Our
  76. 3:58online foundational course that is the
  77. 4:00AI 101 had reached 3,228
  78. 4:05enrolles.
  79. 4:07One-third of the enrolles already
  80. 4:10successfully completed a course and we
  81. 4:13have trained over or around a hundred
  82. 4:16officials on AI course for local
  83. 4:19government units in part in partnership
  84. 4:23with the Asian productivity
  85. 4:25organization. We have also trained 35
  86. 4:28executives in AI governance,
  87. 4:31strengthening their capacity to guide
  88. 4:33responsible AI adoption within their own
  89. 4:37institutions.
  90. 4:38And within the academy, we are building
  91. 4:41our pool of AI trainers. And while on
  92. 4:44training, they develop AI capstone
  93. 4:47projects, three of which will be
  94. 4:50showcased on stage today. Through this
  95. 4:53investment, we are strengthening our own
  96. 4:55capability to teach, mentor, and support
  97. 4:59government institutions and putting into
  98. 5:02practice the capabilities we seek to
  99. 5:04build across the public sector.
  100. 5:08Our work also extends to understanding
  101. 5:12the institutional conditions that enable
  102. 5:15AI adoption.
  103. 5:17A few years back, we partnered with the
  104. 5:20Asian Asia-Pacific
  105. 5:23uh center on information technology in
  106. 5:26Korea to conduct short courses and
  107. 5:30executive orientation on digitalization
  108. 5:33for senior officials.
  109. 5:35Earlier this year, we partnered with the
  110. 5:38British Embassy in Manila to convene our
  111. 5:41senior government executives for a
  112. 5:43roundt discussion facilitated by experts
  113. 5:47from the London School of Economics and
  114. 5:50Political Science to discuss barriers to
  115. 5:53AI adoption and investment including
  116. 5:56challenges in leadership, data
  117. 5:58governance, procurement, and
  118. 6:01accountability.
  119. 6:03These accomplishments provide a
  120. 6:05foundation for the next stage. We are
  121. 6:08preparing further learning opportunities
  122. 6:10in planning, human resource management,
  123. 6:14financial management and advanced
  124. 6:16applied AI which we aim to launch
  125. 6:21towards the end of this quarter.
  126. 6:23Today's forum gives us an opportunity to
  127. 6:27see AI in action, understand what it
  128. 6:30takes to apply it effectively in
  129. 6:32government, and consider the safeguards
  130. 6:35needed to uphold public trust. I
  131. 6:39encourage everyone to ask what service
  132. 6:42problem does this application address?
  133. 6:46How will they know it if improves
  134. 6:48outcomes? What data and capabilities are
  135. 6:52required and how will we preserve
  136. 6:55accountability and public trust? To our
  137. 6:58speakers, to our exhibitors and
  138. 7:00partners, thank you for sharing your
  139. 7:03experience and expertise, and to our
  140. 7:06fellow public servants, thank you for
  141. 7:09your willingness to learn and help shape
  142. 7:11this transition. May today's exchanges
  143. 7:15lead to practical collaboration and
  144. 7:18thoughtful action within our
  145. 7:20institutions. Welcome to Beyond DX and
  146. 7:23let us advance an AI ready Philippine
  147. 7:27public sector that serves our people
  148. 7:30with greater competence, responsiveness,
  149. 7:33and care
  150. 7:35and good morning.
  151. 7:44Thank you, Executive Vice President
  152. 7:46Mendoza.
  153. 7:48Next, we have the honor of hearing a
  154. 7:51special message from the Secretary
  155. 7:54General of the Asian Productivity
  156. 7:56Organization. Please welcome Dr. Indra
  157. 7:59Pradana Singa Winata.
  158. 8:19Thank you, MC
  159. 8:22Under Secretary Maria Francesca del
  160. 8:24Rosario of the Department of Energy of
  161. 8:27the Philippine government.
  162. 8:30My dear friend DAP President and CEO Dr.
  163. 8:34Sebastian
  164. 8:35and the Magdalena and all my DAP
  165. 8:39friends, distinguished officials of the
  166. 8:42different government agencies in the
  167. 8:44Philippine government, fellow public
  168. 8:46sector leaders, distinguished guests,
  169. 8:48ladies and gentlemen, good morning,
  170. 8:50magumaga.
  171. 8:53Let me begin by congratulating the
  172. 8:56development academy of the Philippines,
  173. 8:58DIP and its center of strategic futures
  174. 9:01for convening this very important forum
  175. 9:04on moving beyond digital transformation
  176. 9:07toward AI enabled governance. I also
  177. 9:11commend the Philippines for its efforts
  178. 9:14to strengthen public sector AI
  179. 9:15capabilities, particularly through the
  180. 9:18AP's newly established national capaci
  181. 9:22capability building program on AI, which
  182. 9:25responds to the evolving needs of the
  183. 9:27public sector amid the rapid advancement
  184. 9:31and expanding applications of AI.
  185. 9:34The theme beyond the X AI transformation
  186. 9:38for the Philippine public sector does
  187. 9:41not mean abandoning
  188. 9:43digital transformation rather it means
  189. 9:46building on our digital foundations to
  190. 9:48rethink how government operates make
  191. 9:51decision and deliver services to the
  192. 9:54citizens.
  193. 9:56The real question is no longer simply
  194. 9:58how government can digitize existing
  195. 10:01processes.
  196. 10:03It is how we can use AI to reimagining
  197. 10:07those processes, improve decisions and
  198. 10:11create greater public value. Ladies and
  199. 10:14gentlemen, AI offers significant
  200. 10:16opportunities to improve public service
  201. 10:18responsiveness, operational efficiency,
  202. 10:22evidence-based policym and institutional
  203. 10:25performance. However, acquiring AI tools
  204. 10:29alone does not guarantee these benefits.
  205. 10:32As highlighted in the APO publication,
  206. 10:35AI readiness, capability gaps, and
  207. 10:38productivity pathway in selected APO
  208. 10:41members, which is released in June 2026
  209. 10:44this year. AI adoption across our member
  210. 10:47economies remains uneven. Differences in
  211. 10:50digital infrastructure, human capital,
  212. 10:54institutional readiness influence how
  213. 10:56effectively economies can translate AI
  214. 11:00investment into real productivity gains.
  215. 11:04This bring us to the fundamental
  216. 11:06principle. The measure of AI
  217. 11:08transformation is not how many AI tools
  218. 11:11and institutions deploy but whether
  219. 11:15those tools really help deliver better
  220. 11:18outcomes with the resources available
  221. 11:21for public sector institution. This
  222. 11:23means shorter processing times, more
  223. 11:26accessible services, better informed
  224. 11:29policy policy decisions and greater
  225. 11:32staff capacity to focus on higher value
  226. 11:34work. These outcomes must be
  227. 11:37demonstrated and measured not simply
  228. 11:40assumed particularly in frontline
  229. 11:42service delivery policy formulation and
  230. 11:46legislation where government decisions
  231. 11:48can have farreaching effects on the
  232. 11:50citizens lives to move from digital
  233. 11:53transformation to genuine AI
  234. 11:55transformation. I would like to empas
  235. 11:57emphasize three priorities. First build
  236. 12:01the foundations for AI ready government.
  237. 12:04This requires clear governance, reliable
  238. 12:07and interoperable data, secure digital
  239. 12:11infrastructure and appropriate
  240. 12:13accountability mechanisms.
  241. 12:16Responsible AI governance should not
  242. 12:18view as a barrier to innovation but a
  243. 12:22foundation for public trust and
  244. 12:25sustainable adoption.
  245. 12:27Second, move from experimentation to
  246. 12:30institutional adoption and skill.
  247. 12:33Government agencies should begin with
  248. 12:36clearly defined public sector challenges
  249. 12:38rather than looking for problems to fit
  250. 12:41available technologies.
  251. 12:44AI applications must be tested against
  252. 12:47measurable objective evaluated based on
  253. 12:50result and scaled when they demonstrate
  254. 12:52genuine value. The ultimate goal is to
  255. 12:56embed effective solutions into
  256. 12:58institutional practices and deliver
  257. 13:00lasting improvement. And third, build
  258. 13:04transformation from within. AI
  259. 13:07transformation is as much a human
  260. 13:10capability and organizational challenge
  261. 13:13as a technology technological one.
  262. 13:16Public officials need to skill to use AI
  263. 13:19effectively while leaders must be
  264. 13:21prepared to redesign workflow, manage
  265. 13:24organizational change, and maintain
  266. 13:26appropriate human oversight rather than
  267. 13:29simply adding AI to existing processes.
  268. 13:33We must be willing to rethink how work
  269. 13:36is organized and how public value is
  270. 13:39created. The Asian Productivity
  271. 13:41Organization, APO, stands ready to
  272. 13:44support this transformation through
  273. 13:46research, capacity building, and
  274. 13:48regional cooperation. The APO's 2026 AI
  275. 13:52readiness study examines the
  276. 13:54capabilities gaps, cooperation needs of
  277. 13:5711 APO member economies. It underscores
  278. 14:01the importance of differentiated
  279. 14:04demand-driven approach and recognizing
  280. 14:06that each economy has different starting
  281. 14:09points in institutional and capacity.
  282. 14:13During the 67th workshop meeting of
  283. 14:16heads of NPOS's hosted by the Philippine
  284. 14:19government through the AP over the past
  285. 14:22two days, we also shared updates on one
  286. 14:25of the APO's flagship initiative,
  287. 14:27genuine AI action or GAA APO. through
  288. 14:32GAA APO. The APO promotes knowledge
  289. 14:34sharing and capacity building on AI
  290. 14:36governance, transparency and responsible
  291. 14:39adoption within the framework of
  292. 14:41Hiroshima AI process or hype through
  293. 14:44communications, collaborative research
  294. 14:47and talent development activities. GAA
  295. 14:49APO connects stakeholders across
  296. 14:51government, industry, international
  297. 14:54organization and also academia
  298. 14:57university to help translate AI
  299. 14:59knowledge into practical applications.
  300. 15:02We also recognize the Philippines
  301. 15:04potential to contribute to regional
  302. 15:07learning on public sector AI. Under the
  303. 15:10Gaia initiative, the country has
  304. 15:12demonstrated
  305. 15:14strong participation in GCI world, a
  306. 15:17free AI and data science learning
  307. 15:19program associated with the Matsuo
  308. 15:21Iwasawa Laboratory, the University of
  309. 15:24Tokyo. Since the program was launched in
  310. 15:282014, the Philippines has the highest
  311. 15:32recorded 3,29
  312. 15:36uh 911 participants, once of the highest
  313. 15:39participants in this GCI program by Maso
  314. 15:43Lab, University of Tokyo. This
  315. 15:45experience underscores the importance of
  316. 15:48investing the people and creating
  317. 15:50opportunities to apply their knowledge
  318. 15:52to real world challenges.
  319. 15:54Through stronger cooperation with the AP
  320. 15:56and other institution both within the
  321. 15:58Philippines and across the region, we
  322. 16:00can further strengthen the public sector
  323. 16:02capabilities, exchange implementation
  324. 16:05experiences and identify practical
  325. 16:08opportunities for collaboration at both
  326. 16:11national and regional levels. No economy
  327. 16:14needs to navigate the AI transition
  328. 16:17alone. By sharing knowledge, developing
  329. 16:20talent and learning from practical
  330. 16:22implementation, APO members can
  331. 16:24accelerate responsible AI adoption and
  332. 16:27broaden its productivity benefits. Let
  333. 16:30me also briefly share the experience of
  334. 16:32my home country Indonesia where AI is
  335. 16:36being applied across various areas of
  336. 16:38public sector including social assistant
  337. 16:42target social assistant targeting
  338. 16:45immigration services cyber security and
  339. 16:48threat detection civil service
  340. 16:50productivity among other areas. The
  341. 16:54application demonstrate the potential of
  342. 16:56AI to move beyond digitalization toward
  343. 16:58measurable improvement in public sector
  344. 17:00productivity. The key question now is
  345. 17:03whether this initiative translate into
  346. 17:07faster service delivery, more accurate
  347. 17:10decisions, reduce administrative burdens
  348. 17:14and ultimately better outcomes for the
  349. 17:16citizens. As I con as I conclude, I
  350. 17:19encourage each participating agency to
  351. 17:22identify priority challenges where AI
  352. 17:26could deliver tangible public value.
  353. 17:29Define clear objective. Establish
  354. 17:31appropriate safeguards. Equip your
  355. 17:34people.
  356. 17:36Equip your people with the necessary
  357. 17:38skills and measure of the results.
  358. 17:41Moving beyond digital transformation
  359. 17:43means moving beyond technology
  360. 17:45deployment towards institutional
  361. 17:47transformation. Let us use AI not simply
  362. 17:51for automate what government does today
  363. 17:54but to build public institution that are
  364. 17:57more productive, responsive, accountable
  365. 18:00and prepared for the future. The APO
  366. 18:03stands ready to support your journey.
  367. 18:07Thank you.
  368. 18:17Thank you, Secretary General
  369. 18:19Singawinata, for reminding us that AI's
  370. 18:22value lies in measurable improvements in
  371. 18:25public service and for the support of
  372. 18:27the Asian Productivity Organization in
  373. 18:30this journey.
  374. 18:32Now for the keynote address. Our speaker
  375. 18:36previously served as under secretary and
  376. 18:39head of the information and
  377. 18:41communications technology group at the
  378. 18:43department of budget and management.
  379. 18:46Prior to entering government, she was
  380. 18:48vice president and head of artificial
  381. 18:51intelligence and data policy at Union
  382. 18:54Bank of the Philippines where she
  383. 18:56spearheaded the open digital trust
  384. 18:58framework for the Institute of
  385. 19:01International Finance. She also held key
  386. 19:05technology governance roles at Indra,
  387. 19:08Globe Telecom and TV5
  388. 19:11to deliver beyond DX reimagining
  389. 19:14government and public value in the age
  390. 19:16of AI. Let us warmly welcome the under
  391. 19:20secretary, chief information officer and
  392. 19:23head of information technology and
  393. 19:25management services at the department of
  394. 19:28energy, attorney Maria Francesca M. Del
  395. 19:32Rosario.
  396. 19:47Good morning everyone. Thank you to the
  397. 19:51development academy of the Philippines
  398. 19:52and um center for strategic futures for
  399. 19:57for APO for convening this forum under
  400. 20:01the AA AI capability building program.
  401. 20:06I come from the energy sector now. Um I
  402. 20:09just joined a few months ago. A place
  403. 20:11where systems are not abstract. So when
  404. 20:15they work the lights stay on, hospitals
  405. 20:19run and the economy moves. When they
  406. 20:22fail, everyone feels it. That is the
  407. 20:27lens I want to bring to beyond DX.
  408. 20:32My message this morning is simple.
  409. 20:37AI transformation is not a technology
  410. 20:41project. It is a decision about the
  411. 20:44public value we want to create and about
  412. 20:48whether people can trust the government
  413. 20:51that creates it.
  414. 20:55Most of us live through the first two
  415. 20:57waves
  416. 20:59here. We digitized. No paper became
  417. 21:04PDFs. Cues became portals. Then we
  418. 21:08pursued digital transformation. We
  419. 21:11redesigned processes, connected systems
  420. 21:14and built eervices end to end. When I
  421. 21:18joined DBM four years ago, that's what
  422. 21:20we did. Um, and um, but recently with AI
  423. 21:24transformation, we had to restrategize
  424. 21:28because AI transformation is different
  425. 21:30in kind.
  426. 21:33It does not only move a process online.
  427. 21:36It can shape the decision itself from
  428. 21:40who gets served first to which feeder
  429. 21:43gets restored first and how a permit is
  430. 21:47reviewed. So the question changes no
  431. 21:51with digitization we ask is it online?
  432. 21:54With DX we ask is it seamless?
  433. 21:58With AI transformation, the question is
  434. 22:01now here is it better for the people and
  435. 22:06do they trust it?
  436. 22:08With every agency will begin from a
  437. 22:12different starting point that is fine.
  438. 22:16Beyond DX is not a race to adopt tools.
  439. 22:20It is a deliberate choice about the
  440. 22:22government we want to become.
  441. 22:28If you take one idea from this forum,
  442. 22:32let it be this. Public value is the real
  443. 22:36measure.
  444. 22:38It is tempting to count deployments. How
  445. 22:41many chat bots, how many models, how
  446. 22:44many dashboards we've created. Citizens
  447. 22:48do not experience deployments. They
  448. 22:51experience a faster permit, a clearer
  449. 22:54answer, a shorter queue or an outage
  450. 22:58restored sooner. For energy, that's very
  451. 23:01important. I see four kinds of value.
  452. 23:05Better services for the people we serve,
  453. 23:08better decisions for leaders.
  454. 23:11We need to act earlier with evidence,
  455. 23:14better public work so our people spend
  456. 23:17less time on repetitive tasks and more
  457. 23:20on judgment and empathy and underneath
  458. 23:24of it greater public trust.
  459. 23:28Trust is the one we can lose fastest. A
  460. 23:32single failure in a critical service can
  461. 23:35set adoption back for years.
  462. 23:40So let me bring this home to energy
  463. 23:44because our sector sees AI from both
  464. 23:48sides.
  465. 23:49First, AI runs on power.
  466. 23:53The Philippines AI++ infrastructure
  467. 23:57master plan envisions AI data center
  468. 24:00capacity growing from about 50 megawws
  469. 24:03to 1.5 gawatt by 2033.
  470. 24:08with a target of 40% of that power
  471. 24:11coming from renewables.
  472. 24:14The commitment is that this demand will
  473. 24:16be met without drawing power away from
  474. 24:19Filipino households.
  475. 24:21Every AI ambition in this room depends
  476. 24:25on a reliable, affordable, and
  477. 24:28increasingly clean grid.
  478. 24:31Second, power can run smarter with AI.
  479. 24:36better forecasting of demand and of
  480. 24:39variable renewables, faster outage
  481. 24:42response, simpler permitting and
  482. 24:45application processing, clearer
  483. 24:48information for consumers. These are the
  484. 24:50opportunities, not finished projects.
  485. 24:54Energy is also where the stakes are
  486. 24:56highest, which makes it the right place
  487. 24:59to learn how to use AI safely.
  488. 25:05Now the other side my original field is
  489. 25:08cyber resilience
  490. 25:10and the lesson there applies directly to
  491. 25:13AI. When systems are trusted they become
  492. 25:18tr targets.
  493. 25:20An AI system in public service is
  494. 25:23critical infrastructure for trust. Put
  495. 25:26simply, a bad data means bad decisions
  496. 25:29out.
  497. 25:31Technical teams call this data
  498. 25:33poisoning. Every cloud service provider
  499. 25:36uh vendor and connection is another door
  500. 25:39to guard. If a decision cannot be
  501. 25:42explained, it cannot be defended or
  502. 25:45corrected. And when AI fails feasibly,
  503. 25:49the public's trust fails with it.
  504. 25:53So picture the scenario. This is
  505. 25:55illustrative and not a reported
  506. 25:57incident. A forecasting tool is fed
  507. 26:00manipulated sensor data. It produces
  508. 26:04confident plausible wrong projections
  509. 26:06dispatch decision drift until
  510. 26:08experienced operators notice the
  511. 26:11mismatch and fall back to manual
  512. 26:13procedure. The question I want to ask
  513. 26:15every agency that are um that is here is
  514. 26:19is our AI system compromised? Can our
  515. 26:23people still keep the service safe and
  516. 26:26running? If the answer is no, we are not
  517. 26:30ready to rely on it.
  518. 26:34The good news is that we are not
  519. 26:36starting from zero.
  520. 26:40Executive order 58 made the national
  521. 26:43cyber security plan our whole of nation
  522. 26:45roadmap in energy. The department or
  523. 26:48circular DC2025-01-01
  524. 26:54set up the energy sector cyber security
  525. 26:56and cyber resilience framework built on
  526. 26:58governance, compliance, collaboration
  527. 27:02and capacity building. In June this
  528. 27:04year, the DICCT and civil service
  529. 27:06commission issued JMC3,
  530. 27:09our shared principle for ethical and
  531. 27:12responsible AI in government. It applies
  532. 27:15to national agencies, GOCC's, LGUs, and
  533. 27:18state universities alike. And the AI
  534. 27:21infrastructure master plan sets out the
  535. 27:24compute power and skills behind it all.
  536. 27:28So look at the JMC principles, people at
  537. 27:32the center, human accountability,
  538. 27:35transparency, security, reliability, and
  539. 27:38these are just the principles that keep
  540. 27:41a grid safe. So we are not short of
  541. 27:44policy. The test now is consistent
  542. 27:48execution
  543. 27:49across agencies and LGU.
  544. 27:53So what do we do? Um what you actually
  545. 27:56do on Monday um for foremost. So
  546. 27:59whatever your starting point is one with
  547. 28:02a public problem.
  548. 28:04So another tool find the pain point
  549. 28:07citizen feel such as long quue the slow
  550. 28:11approval of unanswered query and define
  551. 28:14what better
  552. 28:16uh looks like before you choose any
  553. 28:18technology. Two get the foundations
  554. 28:22right. AI is only good as a data under
  555. 28:25it and only as safe as the systems
  556. 28:28around it. Govern your data and sec and
  557. 28:33secure identity cloud and vendor access
  558. 28:36from day one not after the pilot.
  559. 28:40Three, keep humans accountable.
  560. 28:43High impact decisions need human review,
  561. 28:47explainable outputs, and a safe
  562. 28:50fallback. The same way our control rooms
  563. 28:53can always revert to manual operations.
  564. 28:56And four, build people and measure
  565. 28:59value. Programs like um the AI capacity
  566. 29:03building exists exactly for this. Then
  567. 29:06measure what citizens feel, time saved,
  568. 29:10access widened and trust earned. Uh I'm
  569. 29:14also a product of the um AI capacity
  570. 29:18building of the DAP. So
  571. 29:20ongoing
  572. 29:22um uh lectures and discussions no since
  573. 29:27March.
  574. 29:29Um so to make this concrete
  575. 29:33here is an agenda for any agency or LG
  576. 29:36you can adopt. So these are just
  577. 29:38suggestions no um not mandates. So in
  578. 29:41the first 30 days you name who is
  579. 29:43accountable have one leader and
  580. 29:45operational counterpart. Take stock of
  581. 29:48where AI is already in use, often
  582. 29:50quietly through the providers. Then
  583. 29:53choose one public service problem worth
  584. 29:56solving. Then the next 90 days, run a
  585. 29:59bounded pilot that follows the JMC3's
  586. 30:02principles. Before you rely on it, hold
  587. 30:05a tabletop exercise where you can assume
  588. 30:08the AI fails or is manipulated and
  589. 30:11practice what your people do. Enrolled
  590. 30:13your team in AI capacity building. And
  591. 30:16by 12 months, measure your outcomes,
  592. 30:18citizens feel, scale what works, retire
  593. 30:21what doesn't, and share the lessons. The
  594. 30:24fastest way to transform government is
  595. 30:27for agencies to learn from each other.
  596. 30:34Let me close where I began. The question
  597. 30:37in front of us is no longer do we have
  598. 30:39AI. Every agency will have AI soon
  599. 30:43enough through providers, platforms, and
  600. 30:47our own people. The real question is
  601. 30:50whether AI makes government more useful,
  602. 30:54more fair, and more worthy of public
  603. 30:56trust. I invite every leader here to
  604. 31:00make three commitments.
  605. 31:02Lead with purpose, name the public
  606. 31:06problem, and the person accountable.
  607. 31:10Build trust in by design. Secure
  608. 31:13explainable systems with a safe human
  609. 31:17fallback.
  610. 31:18Prove the value report outcomes citizens
  611. 31:22can feel.
  612. 31:24In uh when I was still in the private
  613. 31:27sector, one of my major projects was the
  614. 31:30uh we built an AI
  615. 31:32uh it's a it's a fraud detection model
  616. 31:35that runs on AI. So AI learns from past
  617. 31:40data. No. So um so we feed it the the
  618. 31:43the data there. But what we also
  619. 31:46discovered in in that particular
  620. 31:48activity is that there is um uned
  621. 31:53um discrimination for some some fraud
  622. 31:56detection.
  623. 31:58Uh let's say uh this particular person
  624. 32:00is prone to fraud. But if we um delete
  625. 32:05some of the data fields, it might be
  626. 32:08more fair. Example um for of course for
  627. 32:10credit scoring. So most of the time um
  628. 32:16this particular group of people which we
  629. 32:18call um in in in AI governance that's
  630. 32:21what we call um indiscriminate
  631. 32:23disadvantagement. Uh it might sound um
  632. 32:27very uh very technical or philosophical
  633. 32:31at most. Uh but it it means that there
  634. 32:35are times that the AI reads the model
  635. 32:38based on the
  636. 32:42perceived human processing or the value
  637. 32:45judgment of the humans that process the
  638. 32:47information because that's what the date
  639. 32:49that what's the AI understands how the
  640. 32:53data was processed in the first place.
  641. 32:56Example,
  642. 32:58if if the bank is has a tendency to to
  643. 33:02favor men over women because the the one
  644. 33:07checking the application forms are
  645. 33:09mostly men. You understand where I'm
  646. 33:12going at? So they tend to favor men for
  647. 33:16credits for loan applications.
  648. 33:20So what we did was we we we created um a
  649. 33:24governance AI governance mechanism which
  650. 33:26we call um fairness by elimination. So
  651. 33:30when we did the fairness by elimination,
  652. 33:32let's say we take out the gender data
  653. 33:34from the from the model, the AI
  654. 33:40um output and outcomes, they are
  655. 33:43different. They're more fair.
  656. 33:46Um so we we tend to um uh have more
  657. 33:52clients. That's um across the board. And
  658. 33:56um and as I mentioned
  659. 33:59we there's no more indiscriminate
  660. 34:02disadvantagement.
  661. 34:04Okay. So this is where you are very
  662. 34:07important as as um government where know
  663. 34:12um officials no or employees.
  664. 34:16So if you're going to run models let's
  665. 34:18say for for certain people to get
  666. 34:21benefits or for certain um sector to get
  667. 34:26IUDA or you know financial assistance
  668. 34:29and then you run it in the AI model the
  669. 34:32tendency is um
  670. 34:35the the valid judgment of the of the
  671. 34:37people doing that prior to you that's
  672. 34:40the same valid judgment that the AI will
  673. 34:42adopt. So your guard rails right now as
  674. 34:46government um employees for AI
  675. 34:49governance is that you have to make sure
  676. 34:52that what the AI produces as output and
  677. 34:56outcome is fair
  678. 34:59so that um you get to if you're in in
  679. 35:02the SWD or you get to have uh you the AI
  680. 35:06can un can feed you a more fair
  681. 35:10um list of people who are supposed to
  682. 35:13receive receive benefits, right? So, so
  683. 35:16um that's my challenge to to everyone.
  684. 35:19Um it's based on experience and I hope
  685. 35:21that this is something that you can also
  686. 35:24use in your um in your respective um
  687. 35:28agency. I every time I'm asked to talk
  688. 35:32about AI, I always take this opportunity
  689. 35:36[snorts] to highlight no
  690. 35:39um we are in the Asaian region that's
  691. 35:44stricken by calamities you know name a
  692. 35:46calamity we have it right now we have El
  693. 35:49Nino we have flood we have volcanic
  694. 35:51eruption we have earthquake
  695. 35:53but if we can leverage on that context
  696. 35:58in in artificial artificial
  697. 36:00intelligence. It AI gets AI models get
  698. 36:05more intelligent or smarter
  699. 36:08when they're being fed into a context
  700. 36:13that will make them better.
  701. 36:16So if you can invite like AI companies
  702. 36:19elsewhere in the world to come train
  703. 36:21their models in the Philippine context,
  704. 36:25their AI models will become smarter and
  705. 36:29more intelligent. Like um
  706. 36:32if you invite self-driving cars
  707. 36:36to train their models in Manila traffic,
  708. 36:39mind you, it's going to be the best car
  709. 36:42in the world. Um that's and and the and
  710. 36:45the Philippine government can benefit
  711. 36:46out of that like um because they put
  712. 36:49their um they put their models within
  713. 36:52the context of the Philippine situation.
  714. 36:56No. Um we can get royalties out of it.
  715. 37:01uh I don't know what kind of mechanism
  716. 37:02that you know can can pursue it but this
  717. 37:06is something that um that AI can can
  718. 37:11benefit our country as a whole. So those
  719. 37:14are just some thoughts in your head like
  720. 37:16you know you can think later on and um
  721. 37:19with that um
  722. 37:22so in energy we judge a system whether
  723. 37:25the lights stay on and when it matters
  724. 37:28most. So let us hold AI in government to
  725. 37:32the same standard. So beyond the X from
  726. 37:35digital government to public use and
  727. 37:38with that maming salamat po.
  728. 37:45Thank you under secretary del Rosario
  729. 37:48for imparting insights on beyond DX and
  730. 37:50how the government can advance toward AI
  731. 37:53transformation. May we request [music]
  732. 37:56that you return on stage as we present
  733. 37:58our certificate of appreciation and
  734. 38:01token of gratitude. [music] To present
  735. 38:03these, we also invite our officers,
  736. 38:06President Sebastian, Executive Vice
  737. 38:09President Mendoza, Vice President Kuan,
  738. 38:12and Director Soratos to join us on
  739. 38:14stage.
  740. 38:16Allow me to read the citation. The
  741. 38:19Development Academy of the Philippines
  742. 38:21presents this certificate of
  743. 38:23appreciation to the under secretary of
  744. 38:26the Department of Energy, Attorney Maria
  745. 38:28Franchesca M. de Rosario for delivering
  746. 38:31the keynote address during the Beyond DX
  747. 38:34AI Transformation Forum for the
  748. 38:36Philippine public sector.
  749. 38:51given this 22nd day of October 20 26 at
  750. 38:54[music] Cornra Manila Pasai City signed
  751. 38:57by the president and CEO Dr. [music]
  752. 38:59Leoko Sebastian.
  753. 39:11Once again a warm round of applause for
  754. 39:13Under Secretary Del Rosario.
  755. 39:22And another one of course we'll also be
  756. 39:25recognizing our secretary general Singa
  757. 39:28Winata.
  758. 39:30May we request our DAP officials to
  759. 39:32return back on stage.
  760. 39:36We'll also be providing a certificate of
  761. 39:38appreciation and token of appreciation
  762. 39:42for our secretary general for the APO.
  763. 39:45Allow me to read the citation.
  764. 39:51May we also call on our VP Maidan to
  765. 39:55join [music] us on stage.
  766. 39:59Allow me to read the citation. [music]
  767. 40:01The Development Academy of the
  768. 40:03Philippines presents this certificate of
  769. 40:05appreciation to the Secretary General of
  770. 40:07the Asian Productivity Organization, Dr.
  771. 40:10Dr. Indra Pradana Singawinata for
  772. 40:13delivering the special message from the
  773. 40:14APO during the [music] beyond DX AI
  774. 40:17transformation forum for the Philippine
  775. 40:19public sector conducted by [music] the
  776. 40:21academyy's center for strategic futures
  777. 40:25signed Dr. Leucio Sebastian.
  778. 40:28A warm round of applause [music] for our
  779. 40:30secretary general.
  780. 40:47[music]
  781. 40:51May we now invite our officials on stage
  782. 40:54to join [music] everyone on the floor
  783. 40:56for our group photo.
  784. 41:01I [music] also request everyone to stand
  785. 41:03and move forward toward the center of
  786. 41:06the room. Gather in the middle, please.
  787. 41:09And please face [music] our
  788. 41:10photographers on stage and give your
  789. 41:13most charming smiles.
  790. 41:17Hey, hey, hey.
  791. 41:56Three,
  792. 41:58two,
  793. 42:00one. Oip. Olet. Three, two, one. Smile.
  794. 42:08Say cheese.
  795. 42:16for our video. Kindly wave.
  796. 42:23Thank you. Thank you everyone. You may
  797. 42:25now return to your seats.
  798. 42:42Now to help us explore what beyond DX
  799. 42:45could mean in practice, we asked
  800. 42:47government leaders and our friends at
  801. 42:49the APO to share their perspectives on
  802. 42:52AI adoption in public sector and lessons
  803. 42:55from their own experience. We begin set
  804. 42:59one building the foundations for AI
  805. 43:01ready government with perspectives on
  806. 43:04governing the shift from the executive
  807. 43:07director of the National Innovation
  808. 43:08Council Secretariat Director Dian Gail
  809. 43:12Maharajan. Let us watch.
  810. 43:18>> Government, private sector, academ,
  811. 43:21civil society, development partners and
  812. 43:23all stakeholders committed to advancing
  813. 43:26responsible digital transformation in
  814. 43:29the Philippines.
  815. 43:31Artificial intelligence is rapidly
  816. 43:33transforming how economies operate, how
  817. 43:35industries innovate, and how governments
  818. 43:38serve their people. Globally, AI is
  819. 43:41expected to contribute around $15.7
  820. 43:44trillion to the world economy by 2030.
  821. 43:48In the Philippines, the AI market is
  822. 43:50expected to grow by 27.75%
  823. 43:54annually from 2025 to 2030, reaching
  824. 43:58$3.487
  825. 43:59billion by 2030. Although the Philippine
  826. 44:03market remains modest compared with the
  827. 44:05global market, this projection showed
  828. 44:07that AI adoption is accelerating locally
  829. 44:10and creating more opportunities for
  830. 44:13investment, innovation, and economic
  831. 44:15growth. The potential benefits of AI are
  832. 44:18evident across sectors. In health, for
  833. 44:21instance, AI can assist doctors in
  834. 44:24diagnosing diseases and planning
  835. 44:26treatments. In the workplace, it can
  836. 44:28automate written task, allowing workers
  837. 44:31to focus on higher value activities. In
  838. 44:34agriculture, it can help farmers monitor
  839. 44:36crops, predict harvests, and manage
  840. 44:39resources more efficiently. For
  841. 44:41businesses and government, it can
  842. 44:43improve decisions and deliver better
  843. 44:45services at a lower cost. However, these
  844. 44:48opportunities also come with known and
  845. 44:50unknown risk including the threats to
  846. 44:53the data privacy and security,
  847. 44:55algorithmic bias, lack of transparency
  848. 44:58and potential misuse and even technical
  849. 45:01capabilities, fragmented institutional
  850. 45:04arrangements and limitations in data
  851. 45:07quality and interoperability could
  852. 45:10further constrain responsible AI
  853. 45:12adoption. The challenge before us is
  854. 45:14clear. How do we harness AI's potential
  855. 45:18while safeguarding people's right and
  856. 45:20maintaining public trust? This is
  857. 45:23precisely what the Department of Economy
  858. 45:25Planning and Development seeks to
  859. 45:27address through the country's AI
  860. 45:29governance framework. The framework
  861. 45:31brings together ethical principles,
  862. 45:34technical standards and assurance
  863. 45:36systems, riskbased policy instruments
  864. 45:38and enabling resources to support
  865. 45:40responsible AI development, deployment
  866. 45:43and use. Developed through a whole of
  867. 45:46government and whole of society
  868. 45:48approach, the framework seeks to
  869. 45:50establish a trusted, inclusive, and
  870. 45:52ethically governed AI ecosystem that
  871. 45:55accelerates innovation and drives a
  872. 45:57globally competitive Philippines. It
  873. 46:00brings together ethical principles,
  874. 46:03standards, and assurance mechanism, a
  875. 46:05multi-tered riskbased policy toolkit,
  876. 46:08and enabling resources to support
  877. 46:10responsible AI development, deployment,
  878. 46:12and use. Together, these mechanisms seek
  879. 46:16to ensure two complimentary outcomes.
  880. 46:19Human- ccentric AI development,
  881. 46:21deployment, and use that uphold people's
  882. 46:23rights, dignity, safety, and well-being.
  883. 46:27And a riskbased policy instruments that
  884. 46:30applies proportionate safeguards based
  885. 46:32on the nature, use, and potential impact
  886. 46:35of AI systems while allowing innovation
  887. 46:38to drive. Importantly, the framework
  888. 46:41recognizes that responsible AI adoption
  889. 46:44requires an enabling environment that
  890. 46:47supports innovation and builds the
  891. 46:49country's readiness for emerging
  892. 46:51technologies. To do this, we must foster
  893. 46:54a strong enabling ecosystem, which is
  894. 46:57why the framework identifies five
  895. 46:59mutually reinforcing enabling resources.
  896. 47:03Institutions,
  897. 47:04data and R&D, capabilities,
  898. 47:07infrastructure, and demand generation.
  899. 47:10For institutions, we must strengthen the
  900. 47:13government's capacity to assess,
  901. 47:15regulate, and oversee AI systems while
  902. 47:19integrating an agile governance into
  903. 47:21institutional practices so policies
  904. 47:24remain responsive to emerging risk and
  905. 47:27technologies. For data and R&D, we must
  906. 47:30invest in a stronger research
  907. 47:32institution, highquality data sets,
  908. 47:35secure and interoperable data systems
  909. 47:38that enable secure information sharing
  910. 47:41and innovation across sectors. For
  911. 47:44capabilities, we must develop a future
  912. 47:47ready AI workforce through national
  913. 47:50competency standards, AI literacy,
  914. 47:53upskilling and reskilling, scholarships
  915. 47:56and workforce transition mechanism. We
  916. 47:59must also ensure that this opportunities
  917. 48:02reach the underserved and vulnerable
  918. 48:04groups so that no Filipino is left
  919. 48:06behind in this transformation.
  920. 48:09For infrastructure, the framework, we
  921. 48:11must prioritize expanding access to
  922. 48:14affordable and secure connectivity,
  923. 48:17scalable computing capacity, cyber
  924. 48:20security, and invest in resilient
  925. 48:22digital systems while ensuring that AI
  926. 48:25development remains environmentally
  927. 48:28sustainable. Finally, for demand
  928. 48:30generation, we must create an
  929. 48:33environment where AI innovation can
  930. 48:35thrive. This means integrating AI
  931. 48:38investments into government planning and
  932. 48:40budgeting, encouraging private sector
  933. 48:43participation, and mobilizing financing,
  934. 48:46procurement and incentive mechanism that
  935. 48:49will accelerate the development and
  936. 48:51adoption of AI solution across sectors
  937. 48:54and industry. To make this possible, we
  938. 48:57must invest in the foundation of AI
  939. 49:00adoption, particularly interested data
  940. 49:03systems, reliable digital
  941. 49:05infrastructure, research capabilities,
  942. 49:08and a workforce equipped to use AI
  943. 49:10responsibly. Stronger coordination
  944. 49:13across agencies will also allow
  945. 49:16successful innovation to be shared and
  946. 49:19scaled across government. This is how
  947. 49:22governance becomes an enabler of
  948. 49:24innovation by giving the agency the
  949. 49:27confidence to adopt AI while assuring
  950. 49:30citizens that its use remains
  951. 49:32transparent, secure and accountable.
  952. 49:35Through agile governance, capable
  953. 49:38institutions and sustained collaboration
  954. 49:40across sectors, we can build an AI ready
  955. 49:44government that is more effective, more
  956. 49:46responsive, and better equipped to serve
  957. 49:49every Filipino. Thank you and I wish
  958. 49:52everyone a productive and
  959. 49:55>> thank you DeepDev. We now turn to
  960. 49:58international perspectives on AI
  961. 50:00transformation [music]
  962. 50:01beginning with lessons from Thailand.
  963. 50:04Let us hear from director of strategy
  964. 50:06and organizational development division
  965. 50:09Thailand productivity institute
  966. 50:11Nantaporn Aantichart.
  967. 50:23>> [music]
  968. 50:33>> We develop like uh using AI to
  969. 50:35categoricalize
  970. 50:36and loot the leot from the people. So
  971. 50:40what kind of the report is like uh
  972. 50:42potholes, street light, garbage or some
  973. 50:47uh unsafety issue. So they they they
  974. 50:50categoricalize and directly to the
  975. 50:52municipal responsible office. So you
  976. 50:54know what uh they get they got like uh
  977. 50:571.4 million report and what what is the
  978. 51:01restoration rate is 77%. It's very high
  979. 51:05right. [music] So it's like a datically
  980. 51:08respond reducing response uh times and
  981. 51:12we can cutting emitative [music] head
  982. 51:15cost and also uh the more important
  983. 51:19things is they boosting like uh civic
  984. 51:22trust. We use AI for uh public health
  985. 51:26care and tele medicine optimization and
  986. 51:31we use AI to like assist radiological
  987. 51:34uh diagn diagnosis. So this is can
  988. 51:38reduce the wasting time would like to
  989. 51:40develop AI in your countries. You have
  990. 51:44to think about what the ultimate outcome
  991. 51:47if the AI can enhancing your quality of
  992. 51:51life uh make like a better well-being
  993. 51:55and also equalities
  994. 52:06uh for the public sector. I mean the
  995. 52:09data from the public sector is very
  996. 52:11sensitive [music] and very confidential.
  997. 52:13So for the next future I think for my
  998. 52:17country we try to develop large language
  999. 52:20model in [music] Thai version. So this
  1000. 52:23is for you know collect all confidential
  1001. 52:25data for the Thai people in inside my
  1002. 52:28country.
  1003. 52:36>> Thank you Thailand. Now we look to Korea
  1004. 52:39for insights [music] from its own AI
  1005. 52:41transformation journey. Let's hear from
  1006. 52:43the APO director for the Republic of
  1007. 52:45Korea and the chairman and chief
  1008. 52:47executive officer of the Korea
  1009. 52:49Productivity Center, Dr. Park Sunjun.
  1010. 52:56[music]
  1011. 53:08Okay.
  1012. 53:35Yeah,ch.
  1013. 53:38[music]
  1014. 53:47[music]
  1015. 54:20>> [music]
  1016. 54:23>> Can you
  1017. 54:59Thank you, Republic of Korea. Now, let's
  1018. 55:02see AI in action, [music] shall we?
  1019. 55:05Across government, teams are turning
  1020. 55:07ideas into practical solutions. [music]
  1021. 55:09And today, we get to see their work
  1022. 55:12firsthand. Our AI in action government
  1023. 55:15solutions segment showcases initiatives
  1024. 55:18from three government agencies and one
  1025. 55:20local government unit. [music] To kick
  1026. 55:22things off with Tala or transparency,
  1027. 55:26accountability and law in action, let us
  1028. 55:29welcome the project manager of [music]
  1029. 55:31ECMS and Tala from the anti- red tape
  1030. 55:35authority, [music] engineer Jericho A.
  1031. 55:37Labonete.
  1032. 55:41[music]
  1033. 55:42[bell]
  1034. 55:45Blessed morning to everyone who among us
  1035. 55:48wants a clear and very defined service
  1036. 55:51delivery of government.
  1037. 55:54>> Yes, we all want clear requirements,
  1038. 55:56transparencies and someone to talk.
  1039. 56:00Our Ta connects citizens concerned with
  1040. 56:03complaints tracking and agency action.
  1041. 56:05With our limited budget and complaints
  1042. 56:08officer, we we maximize the use of a AI
  1043. 56:12wherein Tala was made and born means
  1044. 56:16transparency, accountability, law and
  1045. 56:19action. In Filipino, Tala means star
  1046. 56:22reflecting its role as a guide. It also
  1047. 56:26means itala or to record. Every
  1048. 56:30citizen's concern deserves documentation
  1049. 56:32and follow through.
  1050. 56:34Tala is yes sir is a star. Also Tala use
  1051. 56:39conversational AI. We also tested it for
  1052. 56:42the 19 Philippine languages or dialects.
  1053. 56:46Next slide. It provides 247 digital
  1054. 56:49assistant guides complaint filing and
  1055. 56:51supports tracking through the complaint
  1056. 56:53tracking number NC and CTN
  1057. 56:56for
  1058. 56:58we also has
  1059. 57:01integrated it to EGO super app tal
  1060. 57:04explain service requirement fees
  1061. 57:07timelines using approved information it
  1062. 57:10connects assistance summarize and
  1063. 57:12internal support
  1064. 57:14and for inquiry
  1065. 57:16file track and guidance especially
  1066. 57:19filing complaint
  1067. 57:21with this uh citizens can reach Tala
  1068. 57:25through EGOB's PH ECMS kiosk and also we
  1069. 57:28integrated it to EGOB kiosk of DICCT for
  1070. 57:32and also to all the participating agency
  1071. 57:35widgets. The kiosk serves participating
  1072. 57:38agency and service hub. the widget
  1073. 57:41focusing in hosting agency or LGU. And
  1074. 57:44this morning, allow me to share with you
  1075. 57:47uh our live demonstration for Tala.
  1076. 57:56>> The citizen can file complaint and also
  1077. 57:58inquire for the citizen's charter with
  1078. 58:01our ECMS tala.
  1079. 58:15Hello, it's great to connect with you.
  1080. 58:18How can I assist you today?
  1081. 58:20>> Hi Tala. Uh, I'm filing for anonymous.
  1082. 58:24My name is Paulo Raanit, age 32, gender
  1083. 58:29male, and my contact number is 0912 3456
  1084. 58:32789.
  1085. 58:34Contact
  1086. 58:47number 09123456789
  1087. 58:58agency.
  1088. 59:03I can't understand you. Can you speak in
  1089. 59:05English?
  1090. 59:08>> Sure, I can switch to English. Let's
  1091. 59:10continue. Could you tell me the name of
  1092. 59:12the person in the test agency that
  1093. 59:14you're complaining about? If you don't
  1094. 59:16know, it's fine to say unknown.
  1095. 59:18>> Uh, I remember his name. His name is
  1096. 59:21Jessie.
  1097. 59:31Department
  1098. 59:38unknown.
  1099. 59:40>> BLO or business permit licensing office
  1100. 59:55or others. Complaint tala.
  1101. 1:00:02complaint.
  1102. 1:00:13No tala
  1103. 1:00:29actually
  1104. 1:00:31last month
  1105. 1:00:33and then about one month until now
  1106. 1:00:38business permit and I'll try follow up
  1107. 1:00:41since November October. number five. But
  1108. 1:00:43until today,
  1109. 1:00:56Edad 32. Gender male. Contact number
  1110. 1:01:0009123456789.
  1111. 1:01:04Agency: Test agency. Person complaint
  1112. 1:01:07division unit BPLO Business Permit
  1113. 1:01:10Licensing Office. Complaint type
  1114. 1:01:12complaint reporting for someone else. No
  1115. 1:01:16narrative business permit last month
  1116. 1:01:22follow
  1117. 1:01:25nature of complaint failure to render
  1118. 1:01:28government services within the
  1119. 1:01:29prescribed processing time.
  1120. 1:01:50Ed 32 gender naki contact number
  1121. 1:01:5409123456789
  1122. 1:01:57agency test agency
  1123. 1:02:01Jesse department bloicing
  1124. 1:02:05office
  1125. 1:02:07complaint
  1126. 1:02:12payment last month
  1127. 1:02:17follow
  1128. 1:02:22their government services within the
  1129. 1:02:24prescribed processing time.
  1130. 1:02:44Record Nagan Pao Raanit Edu
  1131. 1:02:48gender laki contact number 09123456789
  1132. 1:02:54agency test agency department BPLO
  1133. 1:02:58Business Payment Licensing Office
  1134. 1:03:07narrative
  1135. 1:03:17follow.
  1136. 1:03:52Ombre numero 09123456789
  1137. 1:03:59agency
  1138. 1:04:04business permit licensing office
  1139. 1:04:24Failure to render government services
  1140. 1:04:26within the prescribed processing time.
  1141. 1:04:33Correction.
  1142. 1:04:42corruption. Once submit uh the
  1143. 1:04:45complainant can scan the the QR code and
  1144. 1:04:49basically uh the the complaints in the
  1145. 1:04:52CPN will email to the complainant and
  1146. 1:04:55also uh the complainant which al which
  1147. 1:04:59also wants to inquire for the cit
  1148. 1:05:01citizens charter can use also our one of
  1149. 1:05:03our feature the inquiry for the service
  1150. 1:05:06fee all the uh transactions
  1151. 1:05:09of the government especially of that
  1152. 1:05:11particular agency is also So welcome
  1153. 1:05:13with our system. So again this is Tala
  1154. 1:05:16from Anti- Red Tape Authority. God bless
  1155. 1:05:18us all.
  1156. 1:05:21>> Wow.
  1157. 1:05:24Thank you engineer Labonet for
  1158. 1:05:26introducing us to Tala and thank you to
  1159. 1:05:28[music] the anti- red tape authority. I
  1160. 1:05:31think that's incredible because how
  1161. 1:05:32often do you see AI models large
  1162. 1:05:35language models trained in Filipino or
  1163. 1:05:38Philippine languages and dialects,
  1164. 1:05:40right?
  1165. 1:05:41and
  1166. 1:05:45okay now we proceed to project Bella
  1167. 1:05:50which stands for budget expert and
  1168. 1:05:52learning assistant which is DBM's
  1169. 1:05:55localized [music]
  1170. 1:05:56version of chat GPT to show us how it
  1171. 1:05:59works please welcome the director of the
  1172. 1:06:02information and communications
  1173. 1:06:03technology system service at the
  1174. 1:06:06department of budget and ma management
  1175. 1:06:09attorney Maria Anna Es Espinosa. [music]
  1176. 1:06:26Good morning everyone and I'd like to
  1177. 1:06:28thank the development academy of the
  1178. 1:06:30Philippines for the kind invitation. I
  1179. 1:06:32was just with DAP last week as a student
  1180. 1:06:35for the AI501 uh govern uh AI governance
  1181. 1:06:38for executives and now I'm back and I'm
  1182. 1:06:40very happy to be here po. Good morning
  1183. 1:06:44also to our partners both from the
  1184. 1:06:46government and the private sector today.
  1185. 1:06:49We are proud to introduce a significant
  1186. 1:06:51leap forward in how the department of
  1187. 1:06:54budget and management manages
  1188. 1:06:57institutional knowledge, promotes
  1189. 1:06:59learning and delivers better public
  1190. 1:07:02service. Allow us to introduce Bella or
  1191. 1:07:05the budget expert and learning
  1192. 1:07:07assistant, an AI powered initiative
  1193. 1:07:10designed to make budget related
  1194. 1:07:12knowledge more accessible, convenient,
  1195. 1:07:16and efficient for everyone. Shout out to
  1196. 1:07:18my former bossa who actually launched
  1197. 1:07:21this project before she transferred to
  1198. 1:07:23the department of energy.
  1199. 1:07:26Yes po.
  1200. 1:07:29And so here's a road map for today. Yes.
  1201. 1:07:33We'll start by defining the problem and
  1202. 1:07:35why we built the Bella. Then we will
  1203. 1:07:38define what Bella is and then we'll look
  1204. 1:07:41at its architecture and how it solves
  1205. 1:07:43fragmentation challenges. explore its
  1206. 1:07:46active knowledge base with a quick live
  1207. 1:07:48look and wrap up with our future
  1208. 1:07:51direction.
  1209. 1:07:56Okay.
  1210. 1:07:58Today's discussion focuses on a
  1211. 1:08:00significant challenge that is probably
  1212. 1:08:03faced by a lot of government
  1213. 1:08:05organizations. The fragmentation of
  1214. 1:08:08information. Imagine a landscape where
  1215. 1:08:12vital knowledge for example with DBM a
  1216. 1:08:15lot of budget information across
  1217. 1:08:18numerous systems share drives email and
  1218. 1:08:22archives. This fragmentation leads to a
  1219. 1:08:26lot of problems. Scattered knowledge
  1220. 1:08:29outdated references and slows search
  1221. 1:08:32processes which affects the efficiency
  1222. 1:08:35of our services to the people. The real
  1223. 1:08:38struggle is not the lack of information
  1224. 1:08:41but the inability to preserve, connect
  1225. 1:08:45and use in appropriate context
  1226. 1:08:48efficiently across offices and personnel
  1227. 1:08:50all our existing knowledge in those
  1228. 1:08:53databases. When information is
  1229. 1:08:56fragmented, trusted answers become
  1230. 1:08:58elusive and valuable knowledge can be
  1231. 1:09:01lost. This is one of the challenges
  1232. 1:09:03we're addressing with Project Bella.
  1233. 1:09:08So let's just dive into the core
  1234. 1:09:10features of project Bella.
  1235. 1:09:12First and foremost, we have the
  1236. 1:09:14authoritative repository. So we don't
  1237. 1:09:16just add any information in Bella. This
  1238. 1:09:20is where all budget, legal,
  1239. 1:09:22administrative, and official documents
  1240. 1:09:25are consolidated. By centralizing these
  1241. 1:09:28essential resources, Bella ensures that
  1242. 1:09:31users have reliable and accurate
  1243. 1:09:33information at their fingertips. Next,
  1244. 1:09:37Bella harnesses a localized AI
  1245. 1:09:40specially tailored to integrate DBM's
  1246. 1:09:42unique knowledge assets. This means that
  1247. 1:09:45the AI understands the context and
  1248. 1:09:47intricacies specific to DBM, providing
  1249. 1:09:51more relevant and effective assistance.
  1250. 1:09:55Third, the platform offers validated
  1251. 1:09:58access with secure and controlled
  1252. 1:10:01access. Bella not only protects
  1253. 1:10:03sensitive information of DBM but also
  1254. 1:10:07makes it more accessible only to DBM
  1255. 1:10:09employees when they need it. And lastly,
  1256. 1:10:13of course, Bella is a powerful public
  1257. 1:10:16financial management reform enabler. By
  1258. 1:10:19facilitating digital transformation, it
  1259. 1:10:22aligns with DBM's reform goals, turning
  1260. 1:10:25scattered assets and knowledge into
  1261. 1:10:27unified institutional intelligence.
  1262. 1:10:33At its core, Bella is DBM's enterprise
  1263. 1:10:37AI and knowledge management platform.
  1264. 1:10:40Think of it as a centralized
  1265. 1:10:41intelligence hub built specifically for
  1266. 1:10:44the government, modern government
  1267. 1:10:45workforce. It combines intelligent
  1268. 1:10:48search and conversational AI to
  1269. 1:10:50instantly surface policies, circulars,
  1270. 1:10:53and budget issuances that used to take
  1271. 1:10:55hours to track down.
  1272. 1:11:00So that is why we created Bella. For the
  1273. 1:11:03longest time, government data was
  1274. 1:11:05siloed. Bella changed that with a single
  1275. 1:11:09secure platform to store, access and
  1276. 1:11:12archive documents. More importantly, it
  1277. 1:11:15empowers our staff to query historical
  1278. 1:11:17and scan documents using natural
  1279. 1:11:19language directly advancing our digital
  1280. 1:11:22transformation and go governance
  1281. 1:11:25technology roadmap.
  1282. 1:11:27So just a quick look uh on into the
  1283. 1:11:30Bella architecture. Um first we have
  1284. 1:11:32document pre-processing. This is where
  1285. 1:11:34the system begins by organizing and
  1286. 1:11:37preparing data for further analysis
  1287. 1:11:40ensuring as I said that the information
  1288. 1:11:42is uh correct, accurate and updated.
  1289. 1:11:47Next we move into knowledge building.
  1290. 1:11:50Bella constructs a comprehensive
  1291. 1:11:51structured understanding of the data
  1292. 1:11:54turning raw information into valuable
  1293. 1:11:56insights. And of course there's the
  1294. 1:11:58embedding and the large language model
  1295. 1:12:00stage or LLM. This is the core where the
  1296. 1:12:03data is transformed into a format that
  1297. 1:12:06can easily be interpreted and used for
  1298. 1:12:08decision making. Finally, of course, we
  1299. 1:12:11have question qualification plus chat.
  1300. 1:12:14So this is where users can engage with
  1301. 1:12:16Bella in a conversational manner asking
  1302. 1:12:19questions naturally and receiving
  1303. 1:12:21accurate context aware responses. And so
  1304. 1:12:24you also see the different tools that we
  1305. 1:12:26use as uh as uh we try to uh implement
  1306. 1:12:31Bella
  1307. 1:12:38just uh this slide this slide just
  1308. 1:12:40highlights the tailor design of the
  1309. 1:12:42knowledge platform. So as I already
  1310. 1:12:45mentioned this is authorized knowledge.
  1311. 1:12:48This is very much curated with only what
  1312. 1:12:50DBM needs. we don't ask information from
  1313. 1:12:53outside or outside those that uh
  1314. 1:12:56documents that we allow to be updated.
  1315. 1:12:58So for example when we are actually user
  1316. 1:13:00testing it one of the um user uh was
  1317. 1:13:03asking how do you cook adobo and then of
  1318. 1:13:06course Bella did not answer that because
  1319. 1:13:08it's not part of the knowledge that was
  1320. 1:13:10updated to her and the user was like why
  1321. 1:13:13can we answer my question and we had to
  1322. 1:13:15explain really that is specific
  1323. 1:13:18specifically tailored for only what DBM
  1324. 1:13:20needs. So there and next of course Bella
  1325. 1:13:23contain budget data most of which could
  1326. 1:13:27be uh uh personal and very confidential
  1327. 1:13:31and so we have to take care of that.
  1328. 1:13:33Secure governance ensures that only
  1329. 1:13:36authorized personnel can access
  1330. 1:13:38information appropriate for their role.
  1331. 1:13:40The system not only protects data but
  1332. 1:13:43ensures it is governed responsibly
  1333. 1:13:46aligning with DBM's operational
  1334. 1:13:47standards and requirements. And of
  1335. 1:13:50course, n natural language retrieval.
  1336. 1:13:53Through a simple question and answer
  1337. 1:13:54interface, the users can ask the
  1338. 1:13:57questions and retrieve answers
  1339. 1:13:59immediately. And finally, the AI is
  1340. 1:14:02specifically designed to align with
  1341. 1:14:04DBM's ethics and operational goals,
  1342. 1:14:07ensuring that the technology supports
  1343. 1:14:09rather than complicates the work.
  1344. 1:14:14So just we just want to feature here
  1345. 1:14:17that the uh that uh a security feature
  1346. 1:14:20of project Bella is that it is fully
  1347. 1:14:22airgapped after it went live. This means
  1348. 1:14:26that Bella services, knowledge
  1349. 1:14:28repository, AI components and user
  1350. 1:14:31interactions will only operate within
  1351. 1:14:34controlled DBM environment. External
  1352. 1:14:37connectivity will only be restored when
  1353. 1:14:40necessary for an approved maintenance
  1354. 1:14:42activity such as downloading patches,
  1355. 1:14:45software upgrades or other required
  1356. 1:14:47effects. These activities will take
  1357. 1:14:50place with a defined maintenance window.
  1358. 1:14:53Once the maintenance window is complete,
  1359. 1:14:55internet connectivity will again be
  1360. 1:14:57disconnected. Basically
  1361. 1:15:00connect
  1362. 1:15:02you can access Bella. The important
  1363. 1:15:05point is that connectivity is not the
  1364. 1:15:07normal operating condition for Bella.
  1365. 1:15:09The normal condition for Bella is
  1366. 1:15:12secure, isolated and fully airgapped
  1367. 1:15:14environment after it went live.
  1368. 1:15:20So there uh just showing you that we
  1369. 1:15:22have two chat bots. So FAQ's chatbot for
  1370. 1:15:25the uh frequently asked questions about
  1371. 1:15:27the uh budget data and we have the
  1372. 1:15:30budget chatbot, the math expert as I
  1373. 1:15:32call it. So all the history in terms of
  1374. 1:15:35budget data is there. You can ask how
  1375. 1:15:37much was the NEP this year to this year
  1376. 1:15:39and make a comparison as well as the guy
  1377. 1:15:41and SA
  1378. 1:15:46and I just want to highlight the people
  1379. 1:15:49behind Bella. Um on this slide we can
  1380. 1:15:51see key moments when the official Bella
  1381. 1:15:54went live. The launch brought together
  1382. 1:15:56DBM officials, technology partners, and
  1383. 1:15:59project team members to formally
  1384. 1:16:01introduce Bella as an AI powered
  1385. 1:16:03knowledge management and decision
  1386. 1:16:05support platform to support budget and
  1387. 1:16:08public financial management. So really,
  1388. 1:16:10thank you, Sakasa. And we continue that
  1389. 1:16:12project right now with the DBM and all
  1390. 1:16:15its uh public financial management
  1391. 1:16:17reform. And so the next will be a short
  1392. 1:16:19video so you can see better or have a
  1393. 1:16:22better idea on how we actually use
  1394. 1:16:23Bella.
  1395. 1:16:26>> Introducing DBM Bella, the Department of
  1396. 1:16:29Budget and Management's AI powered
  1397. 1:16:31enterprise knowledge assistant. Bella
  1398. 1:16:34automatically retrieves documents
  1399. 1:16:35[music] from SharePoint, processes them,
  1400. 1:16:37and transforms them into a centralized
  1401. 1:16:39searchable knowledge base. Built on the
  1402. 1:16:42Diifi platform, Bella [music] lets DBM
  1403. 1:16:45users ask natural language questions
  1404. 1:16:47English or Tagalog and get instant
  1405. 1:16:49accurate responses with retrieval
  1406. 1:16:50augmented generation. Each response
  1407. 1:16:53includes document citations,
  1408. 1:16:59ensuring accuracy, traceability and
  1409. 1:17:02transparency.
  1410. 1:17:04Secure access is powered by Microsoft
  1411. 1:17:06Entra ID through single sign on and
  1412. 1:17:09rolebased access. Every user sees only
  1413. 1:17:12what they're authorized to view behind
  1414. 1:17:13the scenes. Developers use [music] DIY's
  1415. 1:17:16visual chat flow designer to create
  1416. 1:17:18workflows, manage knowledge bases, and
  1417. 1:17:20continuously refine the chatbot through
  1418. 1:17:22feedback.
  1419. 1:17:29All AI processing is done on premises
  1420. 1:17:31through GPU stack DBM secure GPU cluster
  1421. 1:17:35delivering [music] fast high performance
  1422. 1:17:36AI without cloud dependency. DBM Bella
  1423. 1:17:40transforming institutional knowledge
  1424. 1:17:42into instant reliable insights.
  1425. 1:17:48And this is just the beginning. [music]
  1426. 1:17:50Bella will continue learning, improving,
  1427. 1:17:53and evolving alongside DBM, [music]
  1428. 1:17:56helping us build a smarter, faster, and
  1429. 1:17:59more empowered way of working [music]
  1430. 1:18:01together. Meet Bella, your AI assistant
  1431. 1:18:04with a touch of personality.
  1432. 1:18:17And with that, introduce to you Bella.
  1433. 1:18:19Thank you so much.
  1434. 1:18:23Thank you.
  1435. 1:18:26Thank [music] you, Director Espinosa for
  1436. 1:18:28introducing us to project Bella. I hope
  1437. 1:18:30she also meets [music] Tala.
  1438. 1:18:33Next is who want to know an AI chatbot
  1439. 1:18:37for [music] science innovation and
  1440. 1:18:39government support under project Propel.
  1441. 1:18:41To demonstrate it, let us welcome
  1442. 1:18:43assistant scientist [music] from DOSD's
  1443. 1:18:46advanced science and technology
  1444. 1:18:48institute, Mr. Elmer [music] Pamo.
  1445. 1:18:56>> Good morning everyone. Uh first of all,
  1446. 1:18:58I'd like to thank DAP or a de uh a
  1447. 1:19:02development academy of the Philippines
  1448. 1:19:05uh for the invitation and
  1449. 1:19:08congratulations on this event uh
  1450. 1:19:10especially for uh to the uh center for
  1451. 1:19:14strategic futures. Um I I I also would
  1452. 1:19:18like to thank DAP for the trust because
  1453. 1:19:21as you may know uh DAP has been our
  1454. 1:19:24partners or they're partnering with us
  1455. 1:19:26in AI capacity building. So thank you
  1456. 1:19:29for trusting us in uh uh in partnering
  1457. 1:19:33with you doing this initiative.
  1458. 1:19:36Now there's a question
  1459. 1:19:38uh every agency in this room hears in
  1460. 1:19:41some form every day.
  1461. 1:19:44a collalapit who do I approach most of
  1462. 1:19:48the time the answer already exists on
  1463. 1:19:51government websites like SEC or DTI's
  1464. 1:19:54website or do OSD's website now the
  1465. 1:19:58problem isn't that we don't know it is
  1466. 1:20:01that the knowing is scattered the
  1467. 1:20:04problem uh I'm Elmer Pamo by the way uh
  1468. 1:20:08of the department of science and
  1469. 1:20:09technology and for today I'll be uh
  1470. 1:20:14demonstrating ating want to know.
  1471. 1:20:20This time I'm going to introduce you to
  1472. 1:20:22Hana.
  1473. 1:20:24Four kinds of people bring questions to
  1474. 1:20:27government every day. uh a student
  1475. 1:20:30asking our R&D priorities, an
  1476. 1:20:34entrepreneur asking how to register a
  1477. 1:20:38corporation or an LGU asking what
  1478. 1:20:41technology exists for its farmers.
  1479. 1:20:46The answers usually exist but they sit
  1480. 1:20:48across SEC or in DTI, DOS and many other
  1481. 1:20:52agency websites. So each person pieces
  1482. 1:20:55the answer together.
  1483. 1:20:57If you want AI ready government, the
  1484. 1:21:00first foundation is not the model. It is
  1485. 1:21:03knowledge people can actually find. So
  1486. 1:21:07we built one front door. I'd like to
  1487. 1:21:10introduce you to WANA.
  1488. 1:21:13This one to know is a dod propel project
  1489. 1:21:16developed by AI or the advanced science
  1490. 1:21:19and technology institute
  1491. 1:21:25for the main seat behind a single
  1492. 1:21:27question box. Markets for student
  1493. 1:21:31tracking which industries are growing.
  1494. 1:21:33Innovation for researcher looking for
  1495. 1:21:36technologies ready to commercialize.
  1496. 1:21:40government programs for the entrepreneur
  1497. 1:21:42who needs permits, funding for the
  1498. 1:21:46startup looking for grants.
  1499. 1:21:49Every question here is one uh
  1500. 1:21:53one the portal suggests. It was built
  1501. 1:21:56for all four of the people we just met,
  1502. 1:21:59including the agencies in this room. You
  1503. 1:22:02can use it and your programs are part of
  1504. 1:22:04what it answers. Let me show you what
  1505. 1:22:08for example an agricultural uh
  1506. 1:22:10agriculturist would see.
  1507. 1:22:17No account, no log in just ask
  1508. 1:22:27LGU
  1509. 1:22:29post harvest. So that's an example
  1510. 1:22:32question like uh agriculturist would ask
  1511. 1:22:36Notice the search query.
  1512. 1:22:39She's asking a question in Taglish and
  1513. 1:22:41the way she'd ask a colleague. And there
  1514. 1:22:44it is. The answer is in Filipino, too.
  1515. 1:22:48And this is what part uh this is the
  1516. 1:22:50part that matters most.
  1517. 1:22:53It doesn't just hand her a list. It
  1518. 1:22:55tells her where to go next.
  1519. 1:23:06Now let's uh try for example an
  1520. 1:23:09entrepreneur. Okay. Now in plain English
  1521. 1:23:13with a question that usually means a
  1522. 1:23:15website then a phone call then a visit
  1523. 1:23:18starts with a route
  1524. 1:23:20file through SEC's own company
  1525. 1:23:23registration system. And look there it
  1526. 1:23:26ends. The SEC website the nearest SEC
  1527. 1:23:30extension office. It doesn't to be uh it
  1528. 1:23:34doesn't pretend to be the agency. It
  1529. 1:23:36sends you to the agency. Two people, two
  1530. 1:23:40languages, two agencies worth of rules,
  1531. 1:23:44one question box.
  1532. 1:23:49Now, here's the thing. What you just saw
  1533. 1:23:53looks like a chatbot.
  1534. 1:23:55And chat bots are easy to build these
  1535. 1:23:57days. As you can see, uh, a lot of our
  1536. 1:24:00examples here today are mostly, uh, chat
  1537. 1:24:03bots. Okay. The model is often the easy
  1538. 1:24:06part.
  1539. 1:24:07The environment determine survival.
  1540. 1:24:11What makes this work is what's
  1541. 1:24:12underneath a knowledge base, okay, of
  1542. 1:24:17SEC, DTI and DOS information
  1543. 1:24:21in four domains with starter questions
  1544. 1:24:23for each and it runs on DOS as this
  1545. 1:24:27owned infrastructure. So that's the
  1546. 1:24:30difference like instead of subscribing
  1547. 1:24:33to for example cloud compute foreign
  1548. 1:24:35cloud compute where your data will
  1549. 1:24:38reside outside the country what we did
  1550. 1:24:41is
  1551. 1:24:43uh this knowledge bases doesn't leave
  1552. 1:24:45the country okay so talk about AI
  1553. 1:24:49sovereignity
  1554. 1:24:50that's part most pilots never get to
  1555. 1:24:52build here it already exist which means
  1556. 1:24:57your clients already have a front
  1557. 1:25:00What it needs now is you.
  1558. 1:25:06So, let me leave you with three small
  1559. 1:25:08asks. If you if I may try it, it's
  1560. 1:25:13public and there's no log in. It's no
  1561. 1:25:15longer just a P. You can visit it. I'm
  1562. 1:25:18going to show you the QR code later and
  1563. 1:25:21tell us where it falls short. We have
  1564. 1:25:24already tested it in in terms of AI
  1565. 1:25:26security
  1566. 1:25:27and uh and tell us what you want people
  1567. 1:25:32to find. We'll follow up on how to
  1568. 1:25:35include it. We see partner agencies as
  1569. 1:25:38enablers of national capability, not
  1570. 1:25:41just funders of pilots.
  1571. 1:25:44Remember that question.
  1572. 1:25:48Let's make sure the answer is one
  1573. 1:25:51question away.
  1574. 1:25:55So let me show you the QR code.
  1575. 1:26:05So this is the QR code or if you want
  1576. 1:26:08you can just uh type on your browser or
  1577. 1:26:11on your uh on your browser want to
  1578. 1:26:13know.gov.ph.
  1579. 1:26:17You can try it. Uh for in the interest
  1580. 1:26:20of time, I will not demo it, but I'm
  1581. 1:26:23just going to show you what it looks
  1582. 1:26:25like. It looks something like this.
  1583. 1:26:28Uh you can click this for the new chat
  1584. 1:26:31and you can also have change the mode
  1585. 1:26:33like there's a dark mode. As you can
  1586. 1:26:36see,
  1587. 1:26:39uh there are knowledge domains here and
  1588. 1:26:43uh this is a project by DOSD.
  1589. 1:26:48uh an example like for example the one
  1590. 1:26:50that I asked a while ago uh this morning
  1591. 1:26:53what are my options in investing skin
  1592. 1:26:55care in the Philippines so this is uh
  1593. 1:26:59what one uh uh suggested okay there's a
  1594. 1:27:03market overview
  1595. 1:27:05there are investment options key steps
  1596. 1:27:09uh franchise partnership and so on let
  1597. 1:27:12me just check another this one I I ask
  1598. 1:27:16ano technologies ies now related to
  1599. 1:27:18bamboo silipinas
  1600. 1:27:20and then it will show you the different
  1601. 1:27:24uh things uh it has because uh we have
  1602. 1:27:29actually fine-tuned it on dod
  1603. 1:27:32project information what what's good
  1604. 1:27:35thing about want to know is this deep
  1605. 1:27:38research thing okay for deep research
  1606. 1:27:40it's going to take a while uh for you to
  1607. 1:27:43to see the answer but the answer is very
  1608. 1:27:46comprehensive received like this. I'm
  1609. 1:27:48going to show you sample of deep
  1610. 1:27:49research like something like this.
  1611. 1:27:52Something like 40 pages long of uh
  1612. 1:27:56answer. So if you're going to use deep
  1613. 1:27:59research like this, yeah, you just ask a
  1614. 1:28:01question about a certain technology and
  1615. 1:28:04then click deep research and then it's
  1616. 1:28:06going to do a research for you. So it's
  1617. 1:28:08really agentic in nature. It's going to
  1618. 1:28:11do the work for you.
  1619. 1:28:14I think that's the end of my
  1620. 1:28:16presentation. Thank you for listening
  1621. 1:28:18and yeah po I hope we can you can
  1622. 1:28:22partner with us on this initiative.
  1623. 1:28:24Thank you.
  1624. 1:28:27Thank you Mr. Pamo for introducing us to
  1625. 1:28:29want to know. That's a very witty name.
  1626. 1:28:31No. Do you want to know? I want to know.
  1627. 1:28:35Now completing our government showcase
  1628. 1:28:37[music] is Lifesaver PH, an AI assisted
  1629. 1:28:40platform connecting community reports
  1630. 1:28:42with [music] disaster response efforts.
  1631. 1:28:45Presenting this initiative with the
  1632. 1:28:46Quzon city government, let [music] us
  1633. 1:28:48welcome Lifesaver PH co-convener, Mr.
  1634. 1:28:52Voltater Tupas.
  1635. 1:28:59Tupas Fight Media
  1636. 1:29:03Coconer Lifesaver
  1637. 1:29:06Carlos
  1638. 1:29:08Manager Operation Center
  1639. 1:29:11QCDR remote team shout out
  1640. 1:29:21intelligence at AI disaster response
  1641. 1:29:25city at hopefully in the future.
  1642. 1:29:35So platform
  1643. 1:29:38lifesaver
  1644. 1:29:42community
  1645. 1:29:44assisted at humanled
  1646. 1:29:54climate action at disaster response.
  1647. 1:29:58This is what lifesaver gives our
  1648. 1:29:59communities a platform.
  1649. 1:30:05The goal of the lifesaver app is to put
  1650. 1:30:08these three things together. you
  1651. 1:30:10information [music]
  1652. 1:30:12um you government response and you
  1653. 1:30:14community participation
  1654. 1:30:17information
  1655. 1:30:23at the end of the dayc
  1656. 1:30:39Because after all, governance is really
  1657. 1:30:42community and the government working
  1658. 1:30:43together.
  1659. 1:30:51I'm a journalist by profession.
  1660. 1:31:07landing front page or prime time news
  1661. 1:31:17Facebook
  1662. 1:31:31partnership with ESPN
  1663. 1:31:34who has been volunteering as a
  1664. 1:31:36humanitarian volunteers
  1665. 1:31:42build community of digital
  1666. 1:31:44humanitarians.
  1667. 1:31:52So
  1668. 1:31:54publican
  1669. 1:32:05updated oran gaps oran fake information
  1670. 1:32:14systematiz
  1671. 1:32:15um lenin
  1672. 1:32:18etc.
  1673. 1:32:21gaps response
  1674. 1:32:30platform that first uh aggregates
  1675. 1:32:35and verifies information
  1676. 1:32:54platform
  1677. 1:32:56realtime data or forecast
  1678. 1:33:01or picture
  1679. 1:33:04AI generated. So
  1680. 1:33:10verify
  1681. 1:33:20programs, DRRM programs like I report
  1682. 1:33:24122 paral
  1683. 1:33:33platform to organize information to
  1684. 1:33:35support verification.
  1685. 1:33:42City
  1686. 1:33:43response effort
  1687. 1:33:48department
  1688. 1:33:52sign up report for now text and uh
  1689. 1:33:56photos
  1690. 1:33:57risk or hazards
  1691. 1:34:00map view at feed viewer
  1692. 1:34:04at amplify calls for help initiatives
  1693. 1:34:08relieves relief operations
  1694. 1:34:132025
  1695. 1:34:17system respond in 15 minutes city
  1696. 1:34:21government
  1697. 1:34:30affected
  1698. 1:34:35elderly
  1699. 1:34:40action using the platform
  1700. 1:34:44preposition goods relief goods
  1701. 1:34:48augmentation
  1702. 1:34:50platform to to call for help
  1703. 1:34:57armed forces distribute relief goods
  1704. 1:35:03features AI
  1705. 1:35:06scraper system
  1706. 1:35:11automatically scrape information
  1707. 1:35:15we assume that it's verified
  1708. 1:35:18but at the end of the day
  1709. 1:35:26responder verified information
  1710. 1:35:31accountability responsibility ility
  1711. 1:35:35responders.
  1712. 1:35:37More often than [music] not,
  1713. 1:35:41fake information on the platform. You
  1714. 1:35:44can also sign up as volunteers
  1715. 1:35:48as a volunteer. You can undergo training
  1716. 1:35:51uh for disaster preparedness, training
  1717. 1:35:53for response, relief and recovery
  1718. 1:35:56through a process designed to maximize
  1719. 1:35:58your interest and skills
  1720. 1:36:02caravan in the coming months wherein we
  1721. 1:36:05will be visiting communities to empower
  1722. 1:36:08um of course especially the young people
  1723. 1:36:11respond um in times of disaster
  1724. 1:36:16disaster resilience programs not just
  1725. 1:36:19for the their families, their own
  1726. 1:36:20families, but maybe also for their for
  1727. 1:36:23their street, their barangi and their
  1728. 1:36:25communities.
  1729. 1:36:28The Filipino spirit is resilient,
  1730. 1:36:31but too often it's our systems and
  1731. 1:36:34infrastructure that crumble, but
  1732. 1:36:37rebuilding them will take time, but we
  1733. 1:36:39can start now. Let's turn our collective
  1734. 1:36:41action into an infrastructure of trust
  1735. 1:36:44and life-saving information. That's what
  1736. 1:36:46we're building with lifesavers starting
  1737. 1:36:48with K Queson City, but we hope to
  1738. 1:36:51invite others to join us in this journey
  1739. 1:36:54and build this together with other
  1740. 1:36:56communities. Demoita
  1741. 1:36:59exhibit
  1742. 1:37:00QR code.
  1743. 1:37:04Thank you, Mr. Tupaz, for introducing us
  1744. 1:37:08to Lifesaver PH. I do hope you get to
  1745. 1:37:10connect [music] with our LGU
  1746. 1:37:12participants today and I also hope that
  1747. 1:37:14you get volunteers for lifesaver PH.
  1748. 1:37:18[music] Now it's your turn to ask the
  1749. 1:37:21impletor any questions that you have for
  1750. 1:37:24them will be entertaining one um
  1751. 1:37:30u uh experience nila how how this could
  1752. 1:37:34be implemented in your agency. Could
  1753. 1:37:37there be opportunities to partner? Ask
  1754. 1:37:39away.
  1755. 1:37:41Do we have any questions from the crowd?
  1756. 1:37:49Yes.
  1757. 1:38:01Well, if there is none, uh, three of the
  1758. 1:38:05four presenters have exhibit booths. So,
  1759. 1:38:08you can always, uh, visit them, ask for
  1760. 1:38:11flyers, ask for their websites, and get
  1761. 1:38:14to know more about their solution. Now,
  1762. 1:38:17we proceed to set two of our program.
  1763. 1:38:26It's
  1764. 1:38:39[music]
  1765. 1:38:45[music]
  1766. 1:38:51so I'm France de Leon, director of the
  1767. 1:38:53DOSD advanced science and technology
  1768. 1:38:56institute. So at DOSDS our approach is
  1769. 1:38:59to help government agencies not just
  1770. 1:39:02adopt artificial intelligence but
  1771. 1:39:04develop the capabilities to understand,
  1772. 1:39:06[music]
  1773. 1:39:07evaluate and use it effectively and
  1774. 1:39:09responsibly. We are doing this through
  1775. 1:39:12several complimentary initiatives. Our
  1776. 1:39:15computing and archiving research
  1777. 1:39:16environment or core provides shared
  1778. 1:39:19higherformance computing resources for
  1779. 1:39:22research and development. Through our
  1780. 1:39:25nexus for artificial intelligence
  1781. 1:39:27research and applications or Naira, we
  1782. 1:39:30are working [music] to bring together AI
  1783. 1:39:32research development tools, reusable
  1784. 1:39:35models and [music] expertise to support
  1785. 1:39:37practical applications across
  1786. 1:39:39governments and other sectors. We are
  1787. 1:39:42also developing platforms such as
  1788. 1:39:44dimemer [music]
  1789. 1:39:45which supports the sharing and
  1790. 1:39:47evaluation of AI models and itanong
  1791. 1:39:52which explores how natural language
  1792. 1:39:54interfaces can make government data and
  1793. 1:39:57documents more accessible. So these
  1794. 1:39:59initiatives [music]
  1795. 1:40:00provide opportunities to develop, test
  1796. 1:40:03and refine AI solutions with perspective
  1797. 1:40:05[music] of the users. Now one important
  1798. 1:40:09lesson is that developing a working AI
  1799. 1:40:12prototype is very different from
  1800. 1:40:15developing a reliable government
  1801. 1:40:17service. [music] The challenge is not
  1802. 1:40:19merely achieving good model performance.
  1803. 1:40:22It is ensuring data quality, security,
  1804. 1:40:27interoperability, accuracy,
  1805. 1:40:29accountability and ultimately [music]
  1806. 1:40:31the readiness of institutions and their
  1807. 1:40:34people. We have also learned that AI
  1808. 1:40:37solutions must be [music] designed
  1809. 1:40:39around actual operational problems with
  1810. 1:40:42domain experts and end [music] users
  1811. 1:40:45involved from the beginning. Ultimately,
  1812. 1:40:48successful AI is not measured by how
  1813. 1:40:51many prototypes we develop, but by how
  1814. 1:40:55effectively these technologies improve
  1815. 1:40:57public services and deliver measurable
  1816. 1:41:00benefits to [music] our citizens.
  1817. 1:41:13I believe the next important step for
  1818. 1:41:15government is to move from isolated AI
  1819. 1:41:17experimentation toward a more
  1820. 1:41:19coordinated, collaborative and
  1821. 1:41:21sustainable AI innovation ecosystem.
  1822. 1:41:24Today, many agencies are exploring AI
  1823. 1:41:27independently.
  1824. 1:41:28While these experiments are valuable, we
  1825. 1:41:31risk duplicating efforts, fragmenting
  1826. 1:41:34resources, and developing solutions that
  1827. 1:41:37cannot easily be reused or scaled. What
  1828. 1:41:40we need is a shared ecosystem where
  1829. 1:41:43government agencies can experiment
  1830. 1:41:45safely across common computing
  1831. 1:41:47infrastructure,
  1832. 1:41:49reuse data [music] sets and AI models
  1833. 1:41:51where appropriate and evaluate
  1834. 1:41:53technologies against consistent
  1835. 1:41:55technical and responsible AI standards.
  1836. 1:41:58So this is the direction we are pursuing
  1837. 1:42:00through initi in initiatives such as
  1838. 1:42:02Naira [music] and the broader
  1839. 1:42:04development of the National AI Center
  1840. 1:42:05for Research and Innovation or Nik as
  1841. 1:42:09part of strengthening the country's AI
  1842. 1:42:11research and innovation capabilities.
  1843. 1:42:14Now equally important however is
  1844. 1:42:16establishing a clear pathway from
  1845. 1:42:19research and prototyping to validation,
  1846. 1:42:23operational deployment and continuous
  1847. 1:42:25improvement. This requires collaboration
  1848. 1:42:28among technology developers, government
  1849. 1:42:30agencies, policy makers, academic
  1850. 1:42:33institutions, and the industry. AI
  1851. 1:42:36systems must also be evaluated according
  1852. 1:42:38to their intended applications and
  1853. 1:42:40associated risks with appropriate
  1854. 1:42:43safeguards for [music] privacy,
  1855. 1:42:44security, fairness, transparency, and
  1856. 1:42:47human oversight.
  1857. 1:42:49Over the next three to five years, I
  1858. 1:42:51hope to see the government agencies
  1859. 1:42:53increasingly [music] become not just
  1860. 1:42:56users or procurers of AI technologies
  1861. 1:43:00but informed partners in their
  1862. 1:43:02development, evaluation and responsible
  1863. 1:43:06deployment. Our goal is to simply make
  1864. 1:43:09sure that the government be more
  1865. 1:43:12digital. [music]
  1866. 1:43:13It should be to make government more
  1867. 1:43:15capable, responsive, trustworthy, and
  1868. 1:43:18genuinely better at serving the Filipino
  1869. 1:43:21people.
  1870. 1:43:26>> And that was director France of DOSDI.
  1871. 1:43:30So, not only is there want to know,
  1872. 1:43:32[music] there's Ethanong and there's
  1873. 1:43:34Dimemer and there's Naira. So many
  1874. 1:43:36initiatives that we hope would we we
  1875. 1:43:38would see scaled soon.
  1876. 1:43:44Now we turn to Japan for lessons [music]
  1877. 1:43:46from its experience with AI adoption.
  1878. 1:43:49Let us hear from the executive director
  1879. 1:43:51of the Japan productivity center at
  1880. 1:43:53Sushi Miyasaka.
  1881. 1:43:58[music]
  1882. 1:44:09Many of the big company implemented
  1883. 1:44:10[music]
  1884. 1:44:11AI as a organization wide but most of
  1885. 1:44:15the case still [music] this AI is
  1886. 1:44:19utilized for to improve the productivity
  1887. 1:44:21at a personal [music]
  1888. 1:44:23level.
  1889. 1:44:24So uh the best practice company
  1890. 1:44:29had successfully implemented [music]
  1891. 1:44:32AI is very you know um AI to utilize the
  1892. 1:44:37organization productivity improvement
  1893. 1:44:41um uses two approaches one is like top
  1894. 1:44:44down approach the other one is a bottom
  1895. 1:44:47up [music] approach.
  1896. 1:45:02But uh actually uh important thing is AI
  1897. 1:45:05[music] is only a tool.
  1898. 1:45:08So that the important thing is [music]
  1899. 1:45:11how the company transform.
  1900. 1:45:16So that top and bottom
  1901. 1:45:19these are the ones we need a human
  1902. 1:45:22because human can decide the strategy
  1903. 1:45:26which direction the company goes or what
  1904. 1:45:29business they have to develop. So this
  1905. 1:45:31is a human and usually the middle
  1906. 1:45:34portion of the task is many people
  1907. 1:45:37assemble many of the information and
  1908. 1:45:40make a proposal right. So this portion
  1909. 1:45:43can be replaced by AI.
  1910. 1:45:46So the com the [music] integrated human
  1911. 1:45:49skills which is we call it teamwork to
  1912. 1:45:53optimize a human skill to optimize AI
  1913. 1:45:56usage [music] that's going to be the
  1914. 1:45:58differentiator for the future company.
  1915. 1:46:00Continuing
  1916. 1:46:05our international perspectives, we look
  1917. 1:46:07to Taiwan. Sharing their experience is
  1918. 1:46:10the director of the management
  1919. 1:46:12consulting [music] business group at the
  1920. 1:46:14China Productivity Center, Ying Fu
  1921. 1:46:17Chang.
  1922. 1:46:23[music]
  1923. 1:47:12Repeat.
  1924. 1:47:22[music]
  1925. 1:47:27[music]
  1926. 1:47:30Speech. Speech.
  1927. 1:47:41>> [music]
  1928. 1:48:45>> Thank you, DOSDS, Japan and Taiwan.
  1929. 1:48:49[music] Now, let's see more AI in
  1930. 1:48:52action. This time, we turn to private
  1931. 1:48:54sector innovations whose solutions offer
  1932. 1:48:57possibilities for public service, from
  1933. 1:49:00education to urban mobility and document
  1934. 1:49:02management. [music]
  1935. 1:49:04First up is Haya, an AI science tutor
  1936. 1:49:07that [music] runs entirely offline. To
  1937. 1:49:10show us how it works, let us welcome
  1938. 1:49:13Haya's creator, Mr. Louise
  1939. 1:49:16Buenavventura.
  1940. 1:49:23>> Good morning. Good morning. Hopefully
  1941. 1:49:25this microphone is working. Uh my name
  1942. 1:49:27is Luis uh Buenovventura. I am uh not
  1943. 1:49:30really from the public sector as as the
  1944. 1:49:32host mentioned. No, I am technologist.
  1945. 1:49:35I've been working here in the
  1946. 1:49:36Philippines building uh innovative
  1947. 1:49:38software solutions for about 25 years
  1948. 1:49:40now. Uh and very recently I came upon
  1949. 1:49:43this very interesting problem. Now this
  1950. 1:49:46idea that uh the Philippine education
  1951. 1:49:48has been really kind of falling behind
  1952. 1:49:50the rest of the world uh in a way that
  1953. 1:49:52is actually pretty dramatic. If you take
  1954. 1:49:55the average 15-year-old public school
  1955. 1:49:58Filipino child, you his math and science
  1956. 1:50:01capabilities are roughly the same as a
  1957. 1:50:0410year-old from Singapore. So, we're
  1958. 1:50:07about five academic years behind in
  1959. 1:50:09terms of the abilities of our children.
  1960. 1:50:12And you know, I was listening to some of
  1961. 1:50:13these other uh AI presentations earlier.
  1962. 1:50:15I I really believe that uh with the
  1963. 1:50:18power of AI, we are becoming almost
  1964. 1:50:20super human. No, in the sense that you
  1965. 1:50:23know my productivity, my my abilities
  1966. 1:50:26feel like I am one uh 10 times uh more
  1967. 1:50:29productive, 10 times uh a uh more
  1968. 1:50:32capable uh with AI. But that creates a
  1969. 1:50:36different problem because people who can
  1970. 1:50:38afford AI, people who have access to AI,
  1971. 1:50:41they're continuing to trend upwards
  1972. 1:50:44faster and faster with their abilities.
  1973. 1:50:46But the people who cannot afford AI, the
  1974. 1:50:48people who don't have access get further
  1975. 1:50:50and further behind. And with this Heriah
  1976. 1:50:53project, my goal was to try to work from
  1977. 1:50:55the ground up, no? Figure out a way to
  1978. 1:50:58give AI even to our public school kids,
  1979. 1:51:01those same kids that are almost five
  1980. 1:51:04academic years behind our neighbors in
  1981. 1:51:06Singapore. figure out how to start
  1982. 1:51:09empowering them now, this early on with
  1983. 1:51:13AI that does not require an online
  1984. 1:51:16connection or an internet connection. I
  1985. 1:51:18think that is kind of the biggest uh
  1986. 1:51:20unlock here. No, I think that all of the
  1987. 1:51:22solutions that you will see uh in
  1988. 1:51:25general are going to be uh you know kind
  1989. 1:51:28of solutions that require some kind of
  1990. 1:51:31internet connectivity. And the the truth
  1991. 1:51:33of the matter is here in the Philippines
  1992. 1:51:35only about 30% of our households
  1993. 1:51:37actually have fixed internet. So what do
  1994. 1:51:40we do with the 60 plus% that can't
  1995. 1:51:43actually get online uh to you know kind
  1996. 1:51:46of help their kids take advantage of
  1997. 1:51:48this stuff? So Haya is the response to
  1998. 1:51:50that. What I've done here is I have
  1999. 1:51:53taken the uh Department of Education's
  2000. 1:51:55revised K to2 curriculum. I've uh
  2001. 1:51:58trained a what we call a small model.
  2002. 1:52:00No, it's kind of the opposite of a large
  2003. 1:52:02language model. It's a small model. It's
  2004. 1:52:04only about 1.7 billion parameters, which
  2005. 1:52:06is tiny by uh AI standards. Your average
  2006. 1:52:10anthropic model is about 100 times
  2007. 1:52:13larger than that. Um, and I've
  2008. 1:52:15compressed it in a way that fits on an
  2009. 1:52:17entry-level Android phone. So, these are
  2010. 1:52:19screenshots here, no, of uh what the
  2011. 1:52:22what the UI looks like. So, I've made it
  2012. 1:52:25uh very
  2013. 1:52:26uh you know, kind of easy to understand.
  2014. 1:52:29uh not not overwhelming. Um I've turned
  2015. 1:52:32it into an interface that kids will
  2016. 1:52:34probably uh recognize very easily
  2017. 1:52:36because you're just scrolling uh new
  2018. 1:52:38cards uh uh over and over again. You're
  2019. 1:52:41seeing new information over and over
  2020. 1:52:42again. Uh there's also uh testing within
  2021. 1:52:46the app where you know after you've read
  2022. 1:52:48a few of these science cards, you will
  2023. 1:52:51get a quiz asking you just
  2024. 1:52:53double-checking if you remember the
  2025. 1:52:54things that you have read. And uh very
  2026. 1:52:58importantly all of that information is
  2027. 1:53:00collected by the AI again locally on
  2028. 1:53:03device. None of this stuff requires
  2029. 1:53:05internet and it will actually make
  2030. 1:53:07decisions on what uh level of uh
  2031. 1:53:11difficulty to continue to serve to the
  2032. 1:53:14reader. So for example, if the kid is
  2033. 1:53:17constantly making mistakes with the
  2034. 1:53:19quizzes, the AI will silently regress
  2035. 1:53:22the quality of content or the difficulty
  2036. 1:53:24of content. I should say the difficulty
  2037. 1:53:26of content so that the maybe it'll be a
  2038. 1:53:29little bit easier, right? Uh and as the
  2039. 1:53:33quiz scores improve over time, then the
  2040. 1:53:36AI will kind of return that kid back to
  2041. 1:53:40uh their their prescribed grade level.
  2042. 1:53:43The the other thing I'm very proud of
  2043. 1:53:45with uh with the Haya project is that it
  2044. 1:53:48also uses uh uh homegrown homedeveloped
  2045. 1:53:53uh English and Filipino voice models. Uh
  2046. 1:53:56again, this is happening entirely on
  2047. 1:53:58device. There's no need for an internet
  2048. 1:54:00connection. Um if you're familiar with
  2049. 1:54:02any of this stuff, uh voice models are
  2050. 1:54:06actually quite large in reality. No. And
  2051. 1:54:09uh I'm very proud to say that I was able
  2052. 1:54:11to get it to under 100 megabytes for
  2053. 1:54:13English and 100 megabytes for Filipino.
  2054. 1:54:16Um the reason why I felt like that was a
  2055. 1:54:19very critical uh requirement was because
  2056. 1:54:22of course the you know your average
  2057. 1:54:24Android phone does not have a lot of
  2058. 1:54:26space and secondly it seems like our
  2059. 1:54:29children are not just suffering from uh
  2060. 1:54:31you know kind of limitations in math and
  2061. 1:54:34science they also have a problem with
  2062. 1:54:36literacy. Uh so in order for the science
  2063. 1:54:40cards in Hera to actually be effective
  2064. 1:54:43sometimes the only way to uh share that
  2065. 1:54:45information with the child is to read it
  2066. 1:54:47out loud, right? So it needs to be both
  2067. 1:54:49in Filipino and English. I'm also
  2068. 1:54:51working on a Sibuano uh voice model as
  2069. 1:54:53well. Uh turns out that's a little bit
  2070. 1:54:55more technically uh challenging to do
  2071. 1:54:57because there's not enough training
  2072. 1:54:59material uh that is public source and
  2073. 1:55:01open domain and all of that stuff. But
  2074. 1:55:03uh in general these are all possible
  2075. 1:55:05with enough time and uh attention. Um so
  2076. 1:55:09again just to kind of give you an idea
  2077. 1:55:10of how small this application is the
  2078. 1:55:12entire thing fits in 280 megabytes which
  2079. 1:55:16again uh by most standards if you're
  2080. 1:55:18talking about like Facebook or Tik Tok
  2081. 1:55:21that's that's quite large no but
  2082. 1:55:22remember those apps all of their content
  2083. 1:55:25is coming from an an always on internet
  2084. 1:55:27connection. Whereas here that 285
  2085. 1:55:30megabytes represents the entire depth ed
  2086. 1:55:33curriculum from grade 3 to grade 10 for
  2087. 1:55:36science. Right? So you can you download
  2088. 1:55:39it once and you are basically good to go
  2089. 1:55:41forever. In fact if you downloaded it
  2090. 1:55:43when you were grade three theoretically
  2091. 1:55:45you could continue using that same file
  2092. 1:55:48for the next seven years of your
  2093. 1:55:49education. So I feel like it's a very
  2094. 1:55:51meaningful uh improvement. Uh, one of
  2095. 1:55:54the things I'm also quite proud of is
  2096. 1:55:55that we are available in Android, Chrome
  2097. 1:55:58OS, and Windows. Although those are the
  2098. 1:56:01three most common places. Uh, those are
  2099. 1:56:03the most commonly donated devices to our
  2100. 1:56:05public schools. Uh, that was kind of a
  2101. 1:56:07request from some of the public schools
  2102. 1:56:09I've already uh piloted in. And I've got
  2103. 1:56:11three active pilots as of uh last week.
  2104. 1:56:14Uh, Kalapakuan in Zambales, Better World
  2105. 1:56:18in Tondo, and then Danghari in Navatas.
  2106. 1:56:21and I'm looking for more pilots uh to
  2107. 1:56:24kind of roll these out. What we're doing
  2108. 1:56:25is we're doing uh 35 to 40 uh students
  2109. 1:56:30in a class and we actually donate the
  2110. 1:56:32mobile devices that they can use because
  2111. 1:56:34turns out not not a lot of these kids
  2112. 1:56:37have access to their own mobile phones.
  2113. 1:56:39So, we had to donate the devices
  2114. 1:56:40themselves. Um yeah, and so what am I
  2115. 1:56:44doing right now? I'm basically waiting
  2116. 1:56:46for uh data from these different pilots
  2117. 1:56:49to see what else we can improve. Uh
  2118. 1:56:51certainly the most important thing for
  2119. 1:56:53us is to make sure that the the content
  2120. 1:56:55and the approach and the what the
  2121. 1:56:58technical term is pedagogy is actually
  2122. 1:57:01uh effective. Meaning uh is it actually
  2123. 1:57:03helping kids? Are they scoring higher in
  2124. 1:57:06uh official examinations? Those are the
  2125. 1:57:08data points that we're waiting for right
  2126. 1:57:10now. Um if you want to get involved
  2127. 1:57:13somehow or you want to learn more, uh
  2128. 1:57:16the website is heriah.org. That's h i a
  2129. 1:57:20i a.org. Uh I'm the oneman team building
  2130. 1:57:24the whole thing. Um you can help right
  2131. 1:57:28now in either uh helping me equip my
  2132. 1:57:31pilot classrooms and that usually
  2133. 1:57:33involves procuring somewhere between 30
  2134. 1:57:36and 40 mobile phones. We can work with
  2135. 1:57:39very cheap mobile phones. The whole
  2136. 1:57:41point was it needs to be accessible to
  2137. 1:57:42everyone. So, the budget that I was uh
  2138. 1:57:45targeting for every phone was less than
  2139. 1:57:475,000 pesos in most cases. Um, you could
  2140. 1:57:50also help by introducing me to pilot
  2141. 1:57:53schools that are interested in
  2142. 1:57:55participating. I think the schools that
  2143. 1:57:57would have the most to gain from things
  2144. 1:57:59like this are last mile schools, meaning
  2145. 1:58:01schools that are not reachable by fiber
  2146. 1:58:05internet, don't have uh, you know, uh,
  2147. 1:58:08strong internet connection, all of those
  2148. 1:58:09things. No, because we can ship the
  2149. 1:58:11phones to them uh with everything
  2150. 1:58:13already installed and they're good to go
  2151. 1:58:15from that point. Um you could also
  2152. 1:58:17support the work directly by helping out
  2153. 1:58:20with uh training materials uh helping us
  2154. 1:58:23improve the models and all of that
  2155. 1:58:24stuff. Um and that's it. Uh hopefully
  2156. 1:58:27you were found something illuminating in
  2157. 1:58:29my talk. Uh thank you very much for the
  2158. 1:58:31time.
  2159. 1:58:32[applause]
  2160. 1:58:35>> Thank you Mr. Brenaventura. Continuing
  2161. 1:58:38with education, we have Front Learners
  2162. 1:58:41featuring [music] Mastery Learning with
  2163. 1:58:43AI feedback tutoring. Please welcome the
  2164. 1:58:46chief executive officer of Front
  2165. 1:58:48Learners Incorporated, Miss Maria Elaine
  2166. 1:58:51P. Develis.
  2167. 1:59:13Um, most education technology solutions
  2168. 1:59:18start where the internet connectivity is
  2169. 1:59:20the strongest. Teach aid started where
  2170. 1:59:24the need is greatest. Good morning
  2171. 1:59:26everyone. I'm Elaine Develis, the
  2172. 1:59:28co-founder and CEO of Front Learners.
  2173. 1:59:32We are an e-learning content and
  2174. 1:59:34solutions provider for schools,
  2175. 1:59:37universities, and institutions.
  2176. 1:59:40Today I'm here to talk about Teach Aid.
  2177. 1:59:44Teach Aid is a mastery learning and AI
  2178. 1:59:48feedback tutoring system designed for
  2179. 1:59:51last mile schools and geographically
  2180. 1:59:54isolated
  2181. 1:59:56disadvantaged area schools even without
  2182. 1:59:59internet.
  2183. 2:00:0111 years ago, a corporate social
  2184. 2:00:04responsibility program took us deep into
  2185. 2:00:07the mountains of Kapa Starlac.
  2186. 2:00:10After two hours of riding uh 4x4
  2187. 2:00:16crossing 14 rivers and rugged mountain
  2188. 2:00:20trail um four teachers and 63 students
  2189. 2:00:25in an ITO community welcomed us and that
  2190. 2:00:28became teach aids first deployment. So
  2191. 2:00:33this is the actual picture and these are
  2192. 2:00:35the children.
  2193. 2:00:37Um so we gave them um some tablets and
  2194. 2:00:43e-learning content which runs even
  2195. 2:00:45without internet. We told them oh this
  2196. 2:00:48is how you use it and then these are the
  2197. 2:00:51same materials that the children the
  2198. 2:00:54schools in the cities are able to
  2199. 2:00:56access. So,
  2200. 2:01:00e-learning resources,
  2201. 2:01:02you know, months after the teacher
  2202. 2:01:05called us and they said,
  2203. 2:01:18S Andrea an IT student
  2204. 2:01:22math contest sa baba
  2205. 2:01:26I'm sharing with you this story
  2206. 2:01:30and this is Andrea
  2207. 2:01:33you know this year the same teacher
  2208. 2:01:36called me mommy
  2209. 2:01:41120
  2210. 2:01:44teachers and you know Andrea she is now
  2211. 2:01:47a secondyear BS elementary education
  2212. 2:01:50student
  2213. 2:01:52at Tarlac State University.
  2214. 2:01:59I'm sharing with you this story because
  2215. 2:02:04about 2.5 million learners in around
  2216. 2:02:079,000 giga schools
  2217. 2:02:10face a profound learning challenge.
  2218. 2:02:14The national achievement test of depth
  2219. 2:02:16ed showed that among the grade 10
  2220. 2:02:19assessed students in these schools
  2221. 2:02:22almost none reached proficiency
  2222. 2:02:25and among grade 12 students among
  2223. 2:02:28indigenous people's schools none reached
  2224. 2:02:31proficiency
  2225. 2:02:33and story matters why because it changes
  2226. 2:02:37the way we frame the problem these
  2227. 2:02:40students are not behind because they
  2228. 2:02:42lack ability
  2229. 2:02:43They are behind because they lack access
  2230. 2:02:47to quality learning materials. They lack
  2231. 2:02:49individualized support and their
  2232. 2:02:52learning progress is not visible to
  2233. 2:02:54school leaders in the city and the
  2234. 2:02:56central offices because there no real
  2235. 2:02:58time monitoring
  2236. 2:03:01and that is what teach aid provides.
  2237. 2:03:05Teach aid is a portable offline online
  2238. 2:03:09mastery learning system with built-in AI
  2239. 2:03:13shooter purposebuilt for GIA schools
  2240. 2:03:16even without internet
  2241. 2:03:19through its built-in Wi-Fi. Teachers and
  2242. 2:03:21students can access depth ed curriculum
  2243. 2:03:25aligned lessons, exercises and quizzes,
  2244. 2:03:29virtual laboratory and AI feedback
  2245. 2:03:32tutoring.
  2246. 2:03:34It is not just a device. It's a complete
  2247. 2:03:37mastery learning system that helps close
  2248. 2:03:40the learning gap.
  2249. 2:03:43You know with teach aid mastery learning
  2250. 2:03:47is possible. Why? Because students can
  2251. 2:03:50go back to the lessons and repeat and
  2252. 2:03:52repeat until they understand the lesson.
  2253. 2:04:04And that is the problem most students
  2254. 2:04:06face today. We proceed to the next
  2255. 2:04:09lesson without full understanding of the
  2256. 2:04:12previous lesson. and it compounds until
  2257. 2:04:15it's too late to go back and correct
  2258. 2:04:18their foundational skills.
  2259. 2:04:21And then may AI feedback tutoring, but
  2260. 2:04:25the way we use AI feedback tutoring is
  2261. 2:04:28very researchbased.
  2262. 2:04:30Um the feedback is only used for
  2263. 2:04:35assessment. Only when a student answers
  2264. 2:04:37a a test item will the AI provide
  2265. 2:04:41feedback. So if the answer is correct,
  2266. 2:04:45the the AI feedback ttor stills provide
  2267. 2:04:47a feedback because
  2268. 2:04:53so with the AI feedback, the the kid
  2269. 2:04:57will understand better why
  2270. 2:05:00and if the sagot is wrong,
  2271. 2:05:04the AI will also feedback because
  2272. 2:05:06perhaps the kid understand the lesson
  2273. 2:05:10but it lacks the deepness of
  2274. 2:05:13understanding to be able to apply the
  2275. 2:05:16concept and so the feedback helps the
  2276. 2:05:18kid have a deeper understanding of the
  2277. 2:05:21lesson and the teacher said
  2278. 2:05:25AI feedback and not only that the
  2279. 2:05:29insight to the students answer guides
  2280. 2:05:32the teacher on how to approach the topic
  2281. 2:05:35so that they can be more effective in
  2282. 2:05:37explaining to the student the concept
  2283. 2:05:40step
  2284. 2:05:42and the other beauty is if there is no
  2285. 2:05:46answer the candidate answer there will
  2286. 2:05:49be no AI feedback because what we're
  2287. 2:05:53trying to avoid is over reliance or
  2288. 2:05:55overdependence on AI which is very risky
  2289. 2:05:59and it can even impede the learning of
  2290. 2:06:02the student.
  2291. 2:06:04So the AI also feedback is very guarded
  2292. 2:06:09meaning only it is only fed the lesson
  2293. 2:06:14the question the multiplechoice answers
  2294. 2:06:18or the choices the students answer and
  2295. 2:06:22the correct answer. So there's no way
  2296. 2:06:24the AI will hallucinate. It is a very
  2297. 2:06:28guarded feedback system. So that's how
  2298. 2:06:31we use AI effectively and safely in
  2299. 2:06:36education.
  2300. 2:06:38Now the other gem of teach aid is the
  2301. 2:06:41visible learning progress.
  2302. 2:06:44Usually
  2303. 2:06:45people from the central office or the
  2304. 2:06:47supervisors, the school leaders have
  2305. 2:06:50really no idea what's happening in the
  2306. 2:06:53classroom with every student. But teach
  2307. 2:06:56aid is able to record
  2308. 2:06:59every activity in the classroom of the
  2309. 2:07:03students. So even offline and then once
  2310. 2:07:07an internet becomes available for
  2311. 2:07:10example the teacher on the weekend goes
  2312. 2:07:13home sa Bayan even for a 10 minute time
  2313. 2:07:17interval with internet connectivity.
  2314. 2:07:20Teach aid automatically synchronizes
  2315. 2:07:24and feeds back the data to the central
  2316. 2:07:26office up until the depth at central
  2317. 2:07:29office in Manila. And so the leaders
  2318. 2:07:33will have near realtime data. They will
  2319. 2:07:37know how to intervene because there is
  2320. 2:07:41data that they can base their
  2321. 2:07:43intervention on.
  2322. 2:07:47So teach aid is not just a device. It
  2323. 2:07:50integrates the complete mastery learning
  2324. 2:07:53cycle and this is why it helps close the
  2325. 2:07:58learning gap.
  2326. 2:08:00So at this point I'll provide a very
  2327. 2:08:02short demo of a just a couple of
  2328. 2:08:05features of teach aid. There are many
  2329. 2:08:08features but for the interest of time I
  2330. 2:08:10will demonstrate to you just some of
  2331. 2:08:13them.
  2332. 2:08:15So for example this is math. I know many
  2333. 2:08:19of us either love or hate math and it's
  2334. 2:08:24because normally the way math is taught
  2335. 2:08:26is formulas, numbers without really
  2336. 2:08:30allowing the students to imagine or to
  2337. 2:08:33conceptualize what the topic is about.
  2338. 2:08:36So this is about calculating the surface
  2339. 2:08:38area of a cuboid or the surface area of
  2340. 2:08:42a box. Imagine a carton box.
  2341. 2:08:46If we unfold the box, you will notice me
  2342. 2:08:49six faces.
  2343. 2:08:52Okay. So, what you can do? Yeah, you can
  2344. 2:08:56just tell the student, oh, this is just
  2345. 2:08:57a box. The surface area is the sum of
  2346. 2:09:00all these faces. There are there are
  2347. 2:09:03four faces. So, you know, you can just
  2348. 2:09:07simply imagine that is the summation of
  2349. 2:09:09the six faces. That's the surface area
  2350. 2:09:13of a cube or a cuboid.
  2351. 2:09:17If you allow the kid to imagine it, then
  2352. 2:09:21because of our technology, you can
  2353. 2:09:23simulate. Oh, what if you increase the
  2354. 2:09:26length of the box, the width of the box,
  2355. 2:09:29the height of the box, and then this is
  2356. 2:09:33just how it will look phenormous.
  2357. 2:09:37It's so interesting.
  2358. 2:09:39Okay. So you can have a situation we're
  2359. 2:09:42in for example. Oh what if the length is
  2360. 2:09:44four the width is three the height is
  2361. 2:09:47wid or the six feet are this then 52 is
  2362. 2:09:51the surface area
  2363. 2:09:54that easy instead of going straight into
  2364. 2:09:57the formula which is what typically how
  2365. 2:10:00math is being taught to us. Okay. So
  2366. 2:10:03that's set A. Again, you demonstrate
  2367. 2:10:07again. Let the kid play and imagine and
  2368. 2:10:11expand his imagination
  2369. 2:10:13together with numbers. And then magiz.
  2370. 2:10:20So that's how you uh use
  2371. 2:10:25um technology in the classroom.
  2372. 2:10:29Okay. and then you can have you know a
  2373. 2:10:32quiz
  2374. 2:10:34later on. So that's that's just a
  2375. 2:10:38demonstration of what we do and there's
  2376. 2:10:39AI feedback quiz t. Okay. So again just
  2377. 2:10:45to go back to uh my presentation
  2378. 2:10:51um
  2379. 2:10:53actually
  2380. 2:10:56teach aid has been proven by evidence in
  2381. 2:10:59terms of of effectiveness. The
  2382. 2:11:01department of science and technology ran
  2383. 2:11:04a pre-post test uh among 38 schools
  2384. 2:11:08across the seven provinces of region
  2385. 2:11:10three and they really showed with teach
  2386. 2:11:13aid the you know performance of kids
  2387. 2:11:17really improve and this is among GIA
  2388. 2:11:20schools.
  2389. 2:11:22Another private school study together
  2390. 2:11:24with the professors of the Asian
  2391. 2:11:25Institute of Management again showed
  2392. 2:11:29with evidence that statistically
  2393. 2:11:32um an AI with feedback AI feedback
  2394. 2:11:35tutoring significantly improves students
  2395. 2:11:38performance versus traditional right or
  2396. 2:11:41wrong only.
  2397. 2:11:43And through our partnership with the
  2398. 2:11:46department of education,
  2399. 2:11:48they included teach aid as part of the
  2400. 2:11:51pizza readiness program wherein we
  2401. 2:11:54participated along with 91 countries
  2402. 2:11:59um which was conducted by the OECD.
  2403. 2:12:03So teach aid was used across um all the
  2404. 2:12:06participating Philippine schools
  2405. 2:12:08nationwide.
  2406. 2:12:10If you were um aware of the news in
  2407. 2:12:13September, OECD congratulated the
  2408. 2:12:15Philippines because of all the 91
  2409. 2:12:18countries, we got the highest
  2410. 2:12:20improvement in terms of reading and even
  2411. 2:12:24in our science and math, we were one of
  2412. 2:12:27the most improved countries among the 81
  2413. 2:12:31part 91 participating countries, which
  2414. 2:12:34goes to show really our Philippine
  2415. 2:12:38education sector can benefit benefit a
  2416. 2:12:40lot with teach aid
  2417. 2:12:43and actually we have deployed teach aid
  2418. 2:12:46in more than 200 schools across region
  2419. 2:12:49three through a partnership with the
  2420. 2:12:51OSD. We also have private schools who
  2421. 2:12:54are already using teach aid who are our
  2422. 2:12:57partners for the past seven years and we
  2423. 2:12:59have three um partnerships with the
  2424. 2:13:02department of education as I mentioned
  2425. 2:13:05for PISA. We also supported DEP ed on
  2426. 2:13:08the first ever computer-based national
  2427. 2:13:10achievement test and today we are
  2428. 2:13:12piloting in 510 schools across 17
  2429. 2:13:15regions nationwide with 1 million
  2430. 2:13:18students and recently because of the
  2431. 2:13:20super El Nino uh we are working with
  2432. 2:13:23DEPAD also to make sure learning
  2433. 2:13:26continuity happens even with the heat
  2434. 2:13:29wave that will be happening in many
  2435. 2:13:31parts of the country.
  2436. 2:13:34So teach aid was built by Filipino
  2437. 2:13:37scholars. I have one of my co-founders
  2438. 2:13:40here, Mr. Leo Develis, whose uh
  2439. 2:13:42dissertation is AI for education. One of
  2440. 2:13:46our partners is an world expert on
  2441. 2:13:49educational measurement. And we are here
  2442. 2:13:53to help uplift the quality of B
  2443. 2:13:57education in the Philippines. And I'm
  2444. 2:14:00here today to ask everyone to join us in
  2445. 2:14:04our education advocacy of teach aid
  2446. 2:14:07parasida.
  2447. 2:14:09Partner with us because this is truly a
  2448. 2:14:12scalable, sustainable and inclusive
  2449. 2:14:15investment for the long underserved
  2450. 2:14:18learners of the Philippines. And if
  2451. 2:14:20you'll ask me, is this only for GIA? No,
  2452. 2:14:24we just began with Gida because Geda is
  2453. 2:14:26the most difficult place to be. And if
  2454. 2:14:29it works in GIA, we guarantee it will
  2455. 2:14:32work anywhere, especially in the cities
  2456. 2:14:35where connectivity is really the in in
  2457. 2:14:38their best uh position right now.
  2458. 2:14:42So go back to Andrea. Andrea has shown
  2459. 2:14:46that when ability is matched with access
  2460. 2:14:49and support, everything is possible. And
  2461. 2:14:52with teach aid, every GIA learner can
  2462. 2:14:54have access and support. And when every
  2463. 2:14:57Gita learner rises, the whole
  2464. 2:15:00Philippines rises.
  2465. 2:15:05[applause]
  2466. 2:15:12Develis and front learners and for all
  2467. 2:15:14that you do for the children's
  2468. 2:15:15education. Now from learning to urban
  2469. 2:15:18mobility our next solution is Sermo. To
  2470. 2:15:21demonstrate it let let us welcome the
  2471. 2:15:24CEO and founder of mobility vision plus
  2472. 2:15:27[music] engineer Cyrus Borha Gumari.
  2473. 2:15:39All right.
  2474. 2:15:42All right. So, we're ser uh I'm Cyrus.
  2475. 2:15:45Um in summo is AI empowered transport
  2476. 2:15:49and urban planning. Basically, uh we use
  2477. 2:15:51AI where it's relevant AI driven AI
  2478. 2:15:55automated completely. Uh because if you
  2479. 2:15:58if anyone here knows anything about
  2480. 2:16:00cities and how they're actually planned
  2481. 2:16:02actually
  2482. 2:16:09and in in our case since our target
  2483. 2:16:12really is uh
  2484. 2:16:15right
  2485. 2:16:17urban planners
  2486. 2:16:19planners but how how come none of or
  2487. 2:16:21none or even very few of those plans
  2488. 2:16:24actually get implemented? And that's
  2489. 2:16:26what we're trying to solve. Uh big
  2490. 2:16:28picture problem. The what we're trying
  2491. 2:16:31to avoid is left side this is
  2492. 2:16:34Commonwealth. Uh and unfortunately
  2493. 2:16:39from the different provinces a lot of
  2494. 2:16:42the cities are turning into this mess,
  2495. 2:16:46right? And of course uh this is a
  2496. 2:16:48consequence of many uh you know decades
  2497. 2:16:52of bad practices and guidelines all put
  2498. 2:16:55together without understanding
  2499. 2:16:57objectives infrastructure development
  2500. 2:17:00and on the right side um that's the
  2501. 2:17:03richest neighborhood basically in the
  2502. 2:17:06entire Philippines right yeah that's
  2503. 2:17:08Makati CBD next to the Ayala triangle
  2504. 2:17:13triangle area
  2505. 2:17:16line which is uh people oriented uh
  2506. 2:17:19people is first the left side it's
  2507. 2:17:21always about car accessibility assuming
  2508. 2:17:24everyone has a car but only less than
  2509. 2:17:2610% of Filipinos have a car so why are
  2510. 2:17:29we planning around that it makes
  2511. 2:17:31absolutely no sense uh we spend billions
  2512. 2:17:34yearly on infrastructure that just leads
  2513. 2:17:37to chaos and we don't really re uh rip
  2514. 2:17:40the benefits from uh the funds we
  2515. 2:17:42actually have and you sassa from DBM
  2516. 2:17:44with [laughter] would
  2517. 2:17:45previously from there would know how
  2518. 2:17:48these budgets were used in the past.
  2519. 2:17:50Anyway, so you when talking about ano um
  2520. 2:17:55end result recommendations, just want to
  2521. 2:17:58show that first before highlighting what
  2522. 2:18:00we actually do. Uh one example to s Naga
  2523. 2:18:03city when we start uh start started
  2524. 2:18:05working with Mayor Lenny first last
  2525. 2:18:07year. One of our early recommendations
  2526. 2:18:09was street
  2527. 2:18:13abandon building because foot traffic
  2528. 2:18:16was being cut off plaza going down uh
  2529. 2:18:20because they were allowing cars although
  2530. 2:18:22very few
  2531. 2:18:25it was still open. Um
  2532. 2:18:28we through our system we were able to
  2533. 2:18:30count that about 20,000 pedestrians walk
  2534. 2:18:33into this plaza every day.
  2535. 2:18:36my part real estate which is right next
  2536. 2:18:39to the plaza which is basically you know
  2537. 2:18:43uh useless right and this is very useful
  2538. 2:18:46uh real estate that could be used to uh
  2539. 2:18:49not just energize the community but uh
  2540. 2:18:51reinvigorate the local economy within
  2541. 2:18:54this area and it doesn't really cost
  2542. 2:18:56that much and we're super happy now two
  2543. 2:18:58three weeks ago two weeks ago when I was
  2544. 2:18:59there
  2545. 2:19:02fully pedestrianized and with without uh
  2546. 2:19:05any any much traffic impacts. It another
  2547. 2:19:07example
  2548. 2:19:09pass uh we're propos hopefully next year
  2549. 2:19:12construct we're proposing chaotic
  2550. 2:19:16intersection
  2551. 2:19:18traffic when they go during peak hour to
  2552. 2:19:21convert it into something on the right
  2553. 2:19:23side which is more uh it's good for
  2554. 2:19:26traffic but but more importantly it's
  2555. 2:19:28bet it's good for the businesses it's
  2556. 2:19:30good for the pedestrians uh good for the
  2557. 2:19:32customers going around
  2558. 2:19:35traffic
  2559. 2:19:37choke point which causes even more
  2560. 2:19:40congestion uh down the road. The
  2561. 2:19:44not any they're not u these designs are
  2562. 2:19:48nothing innovative. No. Uh what's
  2563. 2:19:50innovative here is are we able to
  2564. 2:19:52justify this?
  2565. 2:19:55We have a lot of great architects. I'm
  2566. 2:19:57not an architect myself. I'm I'm an
  2567. 2:19:59engineer. uh of course with the help of
  2568. 2:20:02a AI I can render the things I want to
  2569. 2:20:04to see now much better
  2570. 2:20:08is not uh the how nice it looks like but
  2571. 2:20:10our problem is how do we justify it and
  2572. 2:20:13with the help of AI and all of the
  2573. 2:20:15expertise I have in urban planning I can
  2574. 2:20:18we can uh speed this entire thing up
  2575. 2:20:21with the objective that we focus on
  2576. 2:20:23what's implementable not another plan
  2577. 2:20:32mayor within the next week, within the
  2578. 2:20:34next two months, within the next year,
  2579. 2:20:36right? Uh, put it short.
  2580. 2:20:39The reason we can speed it up is um it
  2581. 2:20:42just falls down into three categories.
  2582. 2:20:44How fast we were able to capture that
  2583. 2:20:46data on the ground.
  2584. 2:20:51tricycle
  2585. 2:20:53intersection.
  2586. 2:20:54How fast can we analyze that
  2587. 2:20:56scientifically?
  2588. 2:21:03Which is a common phrase. This is not a
  2589. 2:21:06joke. This even
  2590. 2:21:12experience blah blah blah.
  2591. 2:21:15But again, if it's not based on
  2592. 2:21:17evidence, based on data, what's the
  2593. 2:21:20point?
  2594. 2:21:22Right. And the more most importantly for
  2595. 2:21:25uh our decision makers in the LGUs
  2596. 2:21:27especially even in the national
  2597. 2:21:28government the end goal is decision
  2598. 2:21:31recommendation. Right.
  2599. 2:21:33So the with that we can get to decisions
  2600. 2:21:35much faster at le up to even 90 times
  2601. 2:21:38faster depending on
  2602. 2:21:42uh the system is quite straightforward.
  2603. 2:21:45Um our basically our mobile app is used
  2604. 2:21:48to capture anything on the ground. Uh
  2605. 2:21:50the CCTV cameras are used to uh capture
  2606. 2:21:53the traffic uh conditions and the
  2607. 2:21:56different modes even tricycles, ebikes
  2608. 2:21:58and all of those inhouse
  2609. 2:22:02video AI. So for every LGU we work with
  2610. 2:22:07AI context within those. But how do we
  2611. 2:22:10make sure it actually works for any LGU?
  2612. 2:22:14It's just understanding the local
  2613. 2:22:15context. Uh it doesn't matter if we have
  2614. 2:22:18the nicest technology out there.
  2615. 2:22:34no matter if our technology is nice or
  2616. 2:22:36not, right? Um, and my and here I'll
  2617. 2:22:39just quickly show uh it's a one minute
  2618. 2:22:42video basically showing what uh our
  2619. 2:22:46system look like looks like right now,
  2620. 2:22:47but you can go to our booth later to
  2621. 2:22:50actually see it. So, I'm going to play
  2622. 2:22:51this for you guys.
  2623. 2:22:58Video
  2624. 2:23:03play. Can you press it
  2625. 2:23:14or can we play it or I'll skip it?
  2626. 2:23:19H okay. Anyway, you can look look at it
  2627. 2:23:22at the booth. Uh
  2628. 2:23:26anyway, uh the all of this uh when we
  2629. 2:23:29started it um it was I came I came back
  2630. 2:23:32from Germany uh four years ago now uh as
  2631. 2:23:35a DOSC balik scientist now with Pasig
  2632. 2:23:38and Tagig and with Pasig. Pasig has been
  2633. 2:23:41Pasig was actually our first client and
  2634. 2:23:44they're we're already working with them
  2635. 2:23:45for three years now.
  2636. 2:23:49Mayor Vgo, which is very much a
  2637. 2:23:52validation stamp for us. Mayor Vgo is
  2638. 2:23:55one of the hardest mayors to actually
  2639. 2:23:57get approval for from. Uh I think if
  2640. 2:24:01other companies here have tried they
  2641. 2:24:03know the the hurdle but uh
  2642. 2:24:08it was just a a very basic mobile app uh
  2643. 2:24:11in 2022
  2644. 2:24:12uh and just uh the uh typical video AI
  2645. 2:24:16we could create. We actually started it
  2646. 2:24:18all there before uh growing into uh what
  2647. 2:24:22we are now. Um we've we're we already
  2648. 2:24:25have about 10 different edge use we're
  2649. 2:24:28working with all over the Philippines
  2650. 2:24:29ibatang context even Isabella city
  2651. 2:24:32basilan uh it doesn't really matter
  2652. 2:24:35context city our system is able to
  2653. 2:24:37capture it because it's not just the
  2654. 2:24:39technology it's also us as planners
  2655. 2:24:42understanding new needs decision makers
  2656. 2:24:47but more importantly understanding
  2657. 2:24:50having having empathy about um
  2658. 2:24:54on the ground, right? And of course,
  2659. 2:24:56none of this would be pos would be
  2660. 2:24:58possible without my great team. Um,
  2661. 2:25:03majority are young professionals. And
  2662. 2:25:05that's one of the other sides of AI
  2663. 2:25:09people don't see. Um there are news
  2664. 2:25:17but if you if you're um if you have so
  2665. 2:25:20much uh knowledge in a certain field uh
  2666. 2:25:22you can also pass it down much faster to
  2667. 2:25:24the young professionals who are all also
  2668. 2:25:27more AI savvy to and uh I think this
  2669. 2:25:30this approach so far is working with the
  2670. 2:25:32LGUs that we're working uh with. So if
  2671. 2:25:35there are any edges or other um entities
  2672. 2:25:38who want to work with us, uh this is my
  2673. 2:25:40contact and we're just right here. Thank
  2674. 2:25:42you very much.
  2675. 2:25:47>> Thank you, Mr. Gumari. We'll play their
  2676. 2:25:49videos on their uh monitor here in their
  2677. 2:25:52booths. We're so sorry for that.
  2678. 2:25:55Completing this set is Tiwala E notary,
  2679. 2:25:58document management for the AI era.
  2680. 2:26:01Please welcome Tiwala's program manager,
  2681. 2:26:03Mr. Aljun Kinetic
  2682. 2:26:10test. I just hope that you guys can hear
  2683. 2:26:13me. And um yeah, good morning to the
  2684. 2:26:16members of the board and to our partners
  2685. 2:26:18from uh government and private sectors
  2686. 2:26:22and to the organizers of this event. Uh
  2687. 2:26:25DAP, thank you for inviting us. Um,
  2688. 2:26:29TWAL started its humble beginnings back
  2689. 2:26:32in 2019. So, driven by a single vision
  2690. 2:26:35to create value by digitizing document
  2691. 2:26:38workflows which includes legal documents
  2692. 2:26:41like notoriization.
  2693. 2:26:43So, over the years uh we build our
  2694. 2:26:45reputation on trust on delivering real
  2695. 2:26:48value
  2696. 2:26:51to our users through a platform that
  2697. 2:26:53handles their end-to-end document needs.
  2698. 2:26:57So, Tuala worked um side by side with
  2699. 2:27:00the Supreme Court uh authoring the 2005
  2700. 2:27:042025 rules on electronic notoriization,
  2701. 2:27:07which is a milestone that brings our
  2702. 2:27:09country closer to easier and more equal
  2703. 2:27:12access to document notoriization for
  2704. 2:27:14thousands, if not millions of Filipinos.
  2705. 2:27:18Over the years, Tala has been recognized
  2706. 2:27:20by multiple organizations including ARTA
  2707. 2:27:23which is also uh participant at this
  2708. 2:27:25event. So from our friends uh from ARTA
  2709. 2:27:29uh actually uh when we launched the e
  2710. 2:27:31notary uh last October 19 um uh we are
  2711. 2:27:35lucky enough for uh to be graced by the
  2712. 2:27:39presence of sec Ernesto Perez.
  2713. 2:27:42And uh we are also uh recognized by edp
  2714. 2:27:45space kubo uh la French tech and square
  2715. 2:27:48startup trailblazers.
  2716. 2:27:51Tala is also trusted by leaders and
  2717. 2:27:53institutions across the country. We are
  2718. 2:27:55accredited by the Supreme Court and just
  2719. 2:27:57recently officially launched the
  2720. 2:27:59legalization of legalization of
  2721. 2:28:01authorization last October 19. So it's
  2722. 2:28:04actually a very historical event. uh
  2723. 2:28:07we've notoriized the very first document
  2724. 2:28:09in in the in the country. So it's uh
  2725. 2:28:12it's actually very historical and I
  2726. 2:28:14probably shed a tear or two during that
  2727. 2:28:15time cuz it's really um uh uh it's it's
  2728. 2:28:21really driving the Philippines one step
  2729. 2:28:23uh towards digit digit digitiz
  2730. 2:28:26digitizing sorry the the the the
  2731. 2:28:29document workflows.
  2732. 2:28:34We are an official partner of the
  2733. 2:28:35integrated bar of the Philippines and
  2734. 2:28:37the department of science and technology
  2735. 2:28:38as well. Uh we are also an official
  2736. 2:28:40member of the cloud signature consortium
  2737. 2:28:42or the uh and the Philippine chambers uh
  2738. 2:28:46of commerce and industry or the PCCI.
  2739. 2:28:49So the problem we're actually solving
  2740. 2:28:51solving with our platform is the
  2741. 2:28:53paperbased processes. So, it's
  2742. 2:28:55inefficient, costly, and highly prone to
  2743. 2:28:58risk because anything that is printed on
  2744. 2:29:01a paper can be easily tampered or or
  2745. 2:29:03altered.
  2746. 2:29:05And TWA simplifies this by unifying the
  2747. 2:29:08entire document journey into a single uh
  2748. 2:29:11intelligent workflow. So, our platform
  2749. 2:29:13is an end-to-end uh digital signature
  2750. 2:29:15workflow. Uh then later on, if you want
  2751. 2:29:18that document to get notorized, you can
  2752. 2:29:20also do that within our platform. So, in
  2753. 2:29:22in the interest of time, uh we're going
  2754. 2:29:24to play a very quick demo on how our
  2755. 2:29:26platform works. And if you have any
  2756. 2:29:28questions or any follow-up concerns or
  2757. 2:29:31if you just want to explore Tala, our
  2758. 2:29:33boat is located uh there on the the left
  2759. 2:29:35uh right side of the uh venue and you
  2760. 2:29:38can approach our staff. So,
  2761. 2:29:45I just hope the the video is ready. This
  2762. 2:29:47is TW, where paperwork finally stops
  2763. 2:29:50being paper. Draft, sign, notoriize,
  2764. 2:29:54seal, all in one place. And this is Lex,
  2765. 2:29:59TWA's AI.
  2766. 2:30:03Lex reads the fine print so you don't
  2767. 2:30:06have to. Let's ask it. How much notice
  2768. 2:30:09does a tenant need to Okay, it's already
  2769. 2:30:12answering. 60 days with receipts.
  2770. 2:30:18Not in your files. Lex also searches
  2771. 2:30:20Philippine law. Which law makes e
  2772. 2:30:23signatures legal?
  2773. 2:30:29Republic Act 8792.
  2774. 2:30:33Lex, stop showing off.
  2775. 2:30:37Need a contract? Pick a template. Tell
  2776. 2:30:39Lex what to fill in. Then review the
  2777. 2:30:42edits before you. I'll let Lex skip
  2778. 2:30:45ahead. Fine.
  2779. 2:30:48In the viewer, you can highlight,
  2780. 2:30:51strike, scribble, and stamp. Lex, those
  2781. 2:30:56are my notes. Good thing Twila keeps
  2782. 2:30:59every version side by side in sync.
  2783. 2:31:03Stack of leases. TWA pulls the fields
  2784. 2:31:06into clean data, CSV or JSON, with a
  2785. 2:31:10confidence score on each.
  2786. 2:31:13Yes. Lex, spreadsheets are exciting.
  2787. 2:31:17Send it for signature, set the order,
  2788. 2:31:20and TwoA chases the signers for you.
  2789. 2:31:23Lex, you don't have to celebrate.
  2790. 2:31:25Everyone
  2791. 2:31:28need it notorized. First, Twila checks
  2792. 2:31:32every participant against the national
  2793. 2:31:34ID registry through Phils E-Verify.
  2794. 2:31:39Then, notoriize online. Tala is a
  2795. 2:31:42Supreme Court accredited e- notary
  2796. 2:31:44facility. Even Lex behaves in here.
  2797. 2:31:50Then Hash Origin seals the document.
  2798. 2:31:53Thank you. Lex hashes it with SHA256
  2799. 2:31:58and anchors it on the blockchain.
  2800. 2:32:02So anyone can verify a Twila document
  2801. 2:32:05with or without TWA.
  2802. 2:32:09Verified. Lex, no victory lap.
  2803. 2:32:15Plus the everyday stuff. Find anything
  2804. 2:32:18in two keystrokes
  2805. 2:32:20and keep work moving on boards.
  2806. 2:32:25Two, document management for the AI era.
  2807. 2:32:29Lex, say bye.
  2808. 2:32:32>> All right. So, ladies and gentlemen,
  2809. 2:32:34this is Tala, your end-to-end document
  2810. 2:32:37workflow platform. Um so the the vision
  2811. 2:32:40is already realized right so the
  2812. 2:32:42solution and the implementation is
  2813. 2:32:44already live. Uh if you are someone who
  2814. 2:32:46practices uh legal you can try out try
  2815. 2:32:49out our platform and apply as an ENP or
  2816. 2:32:51if you are someone who just want to have
  2817. 2:32:53your document notorized you can also uh
  2818. 2:32:55register to our platform and set an
  2819. 2:32:57appointment to any commission ENPs under
  2820. 2:32:59our platform. Um so the challenge now
  2821. 2:33:02the the solution is here the
  2822. 2:33:04implementation has been realized the
  2823. 2:33:05challenge now is to spread awareness for
  2824. 2:33:07the Filipino people to start using this
  2825. 2:33:09solution. So um yeah uh if you are
  2826. 2:33:14interested go to our booth uh ask
  2827. 2:33:16questions to our stuff and kindly follow
  2828. 2:33:18our social pages as well and to to to
  2829. 2:33:21like keep yourself posted on any news
  2830. 2:33:23and any updates regarding uh the
  2831. 2:33:25movement of euthorization within our
  2832. 2:33:27country. So, thank you so much and have
  2833. 2:33:29a great day.
  2834. 2:33:33>> Thank you, Touala. Thank you, sir Mr.
  2835. 2:33:36[music] Kenit. And thank you to Lex.
  2836. 2:33:39Now, it's time to
  2837. 2:33:42um ask the implementers if you have any
  2838. 2:33:45questions
  2839. 2:33:47um for them.
  2840. 2:33:51Um
  2841. 2:34:00L
  2842. 2:34:03do we have questions [music] for our
  2843. 2:34:05four uh implementers for uh companies.
  2844. 2:34:16We have a [music] question from our EVP
  2845. 2:34:19Mendoza.
  2846. 2:34:20>> Okay. Thank you very much. I think we
  2847. 2:34:22have excellent presentations. I have
  2848. 2:34:25just a simple question uh particularly
  2849. 2:34:29for the Haya presentation and the front
  2850. 2:34:32learners. I think um these two
  2851. 2:34:36applications are really very useful to
  2852. 2:34:39the education sector. So maybe you can
  2853. 2:34:43give your uh perspective or insights.
  2854. 2:34:47How do we scale up to ensure that the
  2855. 2:34:50entire
  2856. 2:34:52public education sector at least at the
  2857. 2:34:54basic education level could benefit from
  2858. 2:34:58the the systems that are already there?
  2859. 2:35:02No. Cuz if you just uh par pilot or
  2860. 2:35:06select certain areas, we are unable to
  2861. 2:35:10know maximize the benefits from these
  2862. 2:35:12two systems.
  2863. 2:35:13>> Yeah. So what what do you think uh
  2864. 2:35:17should the government or maybe the
  2865. 2:35:20community do in order to roll this out?
  2866. 2:35:23>> Thank you so much for the question. Uh I
  2867. 2:35:25think that's the kind of the perfect uh
  2868. 2:35:27sorry I'll just stand here so more
  2869. 2:35:29people can see me. Uh I think that's
  2870. 2:35:30kind of the perfect uh table setting for
  2871. 2:35:33uh what we want to do next. I think the
  2872. 2:35:35pilots are important because you have to
  2873. 2:35:37establish effectivity first. uh but
  2874. 2:35:39certainly once we have established that
  2875. 2:35:42uh there's there's another school of
  2876. 2:35:44thought here now I think I've kind of
  2877. 2:35:45changed my mind on very recently I I'm a
  2878. 2:35:48software developer by trade so what I
  2879. 2:35:51mean by that is it's literally my job
  2880. 2:35:53and my vocation to build software that
  2881. 2:35:55people pay for but I think that what's
  2882. 2:35:57happened with the AI revolution is that
  2883. 2:35:59I don't think people should be paying
  2884. 2:36:01for software anymore. I think that we
  2885. 2:36:03are at the point now where software
  2886. 2:36:04should effectively be free. Uh because
  2887. 2:36:08you know you can literally build
  2888. 2:36:10anything that you want now because AI
  2889. 2:36:13makes it possible. I mean of course you
  2890. 2:36:15do need to have some engineering knowhow
  2891. 2:36:16but the idea that you're still paying
  2892. 2:36:18software licenses for things I think
  2893. 2:36:21that's going to be an outdated concept
  2894. 2:36:22within the next few years. So
  2895. 2:36:27is completely free. If you, in fact, if
  2896. 2:36:29you go to the website right now, you can
  2897. 2:36:31just download it. If you want, you can
  2898. 2:36:33re reverse engineer it and make your own
  2899. 2:36:35copy of it. It's open source. Uh, you
  2900. 2:36:38can dismantle it and study how I did it.
  2901. 2:36:40In fact, there's also a white paper
  2902. 2:36:42there that explains exactly the recipe
  2903. 2:36:44for how I put it together. So, if you
  2904. 2:36:46want to make a version of it, you're
  2905. 2:36:48welcome to. If you want to use my
  2906. 2:36:50version of it, the official version,
  2907. 2:36:51you're also welcome to do that. So in
  2908. 2:36:53terms of answering your question about
  2909. 2:36:55scaling, uh the software itself is no
  2910. 2:36:58longer going to be the bottleneck
  2911. 2:37:00because the software itself is already
  2912. 2:37:02free. So the bottleneck now is how do
  2913. 2:37:04you get it into the households of the
  2914. 2:37:07people that are that need it the most?
  2915. 2:37:08No. So I'm talking about the 65% of the
  2916. 2:37:11households that don't have internet
  2917. 2:37:13connections, which is I think the still
  2918. 2:37:14the largest problem. uh if we can wire
  2919. 2:37:17up our schools, give them at least basic
  2920. 2:37:19Wi-Fi, the the students can download
  2921. 2:37:22Haya when they're in school uh and then
  2922. 2:37:26then they'll have that access. Um
  2923. 2:37:28however, there is still that problem of
  2924. 2:37:29what if they don't have a mobile phone?
  2925. 2:37:31No. So, I guess that's the next
  2926. 2:37:32question. Um you long-term vision for
  2927. 2:37:36Haya is still to have a custom device
  2928. 2:37:40because I don't think we should be using
  2929. 2:37:42uh off-the-shelf Android phone for this.
  2930. 2:37:45it's slightly inefficient to do that
  2931. 2:37:46because there's a lot of stuff in
  2932. 2:37:48Android phones you don't need for for
  2933. 2:37:50child uh for the basic education it's
  2934. 2:37:53not necessary um that's the long-term
  2935. 2:37:55vision I think we need to actually
  2936. 2:37:57manufacture a device that's specifically
  2937. 2:37:59for this but in terms of scaling it in
  2938. 2:38:02the short to medium term again the
  2939. 2:38:05software is free I can't make it any
  2940. 2:38:07cheaper than that bottom uh what I'm
  2941. 2:38:11looking for now is I'm looking for
  2942. 2:38:12donors that can help uh finance hands
  2943. 2:38:15these this first generation of mobile
  2944. 2:38:18phones. It's not going to be specific to
  2945. 2:38:20Haya. It can be any mobile phone. Any
  2946. 2:38:23cheap phone will work. Um and you I
  2947. 2:38:27guess the the advantage there is uh
  2948. 2:38:30because it is so uh flexible. You can
  2949. 2:38:33run it on any hardware. uh scaling is a
  2950. 2:38:36little bit easier
  2951. 2:38:42household will generally work.
  2952. 2:38:45The only thing I don't support is Apple
  2953. 2:38:47devices
  2954. 2:38:51Android, Windows, Chromebook.
  2955. 2:38:54So not the perfect answer to the scaling
  2956. 2:38:57question, but I can at least address the
  2957. 2:38:59fact that there's no cost to using the
  2958. 2:39:02software itself. Uh po. Thank you so
  2959. 2:39:04much. Thank you.
  2960. 2:39:07Good afternoon. Good afternoon po
  2961. 2:39:10develers
  2962. 2:39:14learning materials which is aligned with
  2963. 2:39:16the deped curriculum from grade 1 to
  2964. 2:39:19senior high math science English or
  2965. 2:39:21Olymp.
  2966. 2:39:27We have used the older version during
  2967. 2:39:29the pandemic which was very useful. Um
  2968. 2:39:33now we have the new curriculum and the
  2969. 2:39:36new trimester. So it's already loaded
  2970. 2:39:38there. The only uh remaining um activity
  2971. 2:39:42is to have a proof that they are really
  2972. 2:39:45effective. So we have early result
  2973. 2:39:48effective but uh we are now doing the um
  2974. 2:39:52pilot test on 500,000 students in 510
  2975. 2:39:56school but it will be modified to 1,500
  2976. 2:40:00schools to include uh those that will be
  2977. 2:40:02affected by El Nino. So because we
  2978. 2:40:05cannot uh deped is a very big
  2979. 2:40:08organization. We cannot just do
  2980. 2:40:10something that is new. We cannot use
  2981. 2:40:13something that is new. We have to prove
  2982. 2:40:14it uh properly so that it's uh auditable
  2983. 2:40:19and once it's know proven talaga early
  2984. 2:40:22results is okay but we need a solid uh
  2985. 2:40:26uh solid proof then it can be know it
  2986. 2:40:28can be uh used by all schools because
  2987. 2:40:32it's ready. That's first step. The
  2988. 2:40:34second step is the the the tools and the
  2989. 2:40:38devices that will be used to access
  2990. 2:40:40those materials because it's already
  2991. 2:40:43available. So we made it available in
  2992. 2:40:45four uh actually five modalities. One is
  2993. 2:40:48for face toface, one is for online, the
  2994. 2:40:52other uh the third one is online, the
  2995. 2:40:55fourth one is downloadable and the other
  2996. 2:40:58one is printable. So we cover all the
  2997. 2:41:01modalities because not
  2998. 2:41:03um the students and the schools don't
  2999. 2:41:06have all the needed devices
  3000. 2:41:09as of this time but hopefully in the
  3001. 2:41:11future we will all have tablets we will
  3002. 2:41:14uh all have laptop so we're ready we're
  3003. 2:41:17just making sure that it's being done
  3004. 2:41:19properly so that it's it will be um uh
  3005. 2:41:24justifiable to to funding by by the
  3006. 2:41:28government so that's all thank you po
  3007. 2:41:30>> yeah ma'am if I may uh the pilot that we
  3008. 2:41:34are that's ongoing now across the 17
  3009. 2:41:37regions and hopefully the NI also um
  3010. 2:41:41it's not just a technology pilot. It's
  3011. 2:41:44not about it's not just about
  3012. 2:41:46integrating digitalization or AI into
  3013. 2:41:50the public school system. Our pilot is a
  3014. 2:41:53whole of system approach meaning
  3015. 2:41:56pedagogy
  3016. 2:41:58like as I mentioned from lessons a uh
  3017. 2:42:02the feedback tutoring the assessment up
  3018. 2:42:04until monitoring because that's how we
  3019. 2:42:08can really make it a structured and
  3020. 2:42:11sustainable solution that regardless who
  3021. 2:42:14the personalities are in the system the
  3022. 2:42:19process stays. So that is how we're
  3023. 2:42:22making the pilot really something that
  3024. 2:42:26is a true solution
  3025. 2:42:28and that's why we started with the last
  3026. 2:42:30mile because we don't want to be you
  3027. 2:42:33know I would say yeah it works but what
  3028. 2:42:36if there's no internet what if there's
  3029. 2:42:38no solar what if the teachers change so
  3030. 2:42:42we're making it really a whole of system
  3031. 2:42:44pilot so that uh whatever the outcome is
  3032. 2:42:48something we can really implement met
  3033. 2:42:50and will be the lasting solution to the
  3034. 2:42:53learning crisis that we are faced now.
  3035. 2:42:56So I hope that is a uh an indirect but a
  3036. 2:43:01satisfying answer to your question on
  3037. 2:43:05scalability. Thank you so much ma'am for
  3038. 2:43:07that really insightful question.
  3039. 2:43:10[laughter]
  3040. 2:43:11>> Thank you. Thank
  3041. 2:43:12>> thank you Mr. and Miss uh Develis and
  3042. 2:43:14thank you Mr. Luis Benaventura. I guess
  3043. 2:43:17that's all the questions that we can
  3044. 2:43:18accommodate for uh the set two. Now we
  3045. 2:43:21proceed to our final set. [music] Set
  3046. 2:43:23set three building transformation from
  3047. 2:43:26within. We turn to India for lessons on
  3048. 2:43:30building capabilities for AI
  3049. 2:43:31transformation. Let us hear from the
  3050. 2:43:34director general of the India National
  3051. 2:43:36Productivity Council, [music] Miss Nidra
  3052. 2:43:38Sakar. Let us watch.
  3053. 2:43:43[music]
  3054. 2:43:47>> [music]
  3055. 2:43:56>> So which means we have been uh uh we
  3056. 2:44:00have developed uh um translation models
  3057. 2:44:04in a big way through uh AI and we are
  3058. 2:44:07able to uh translate into a number of
  3059. 2:44:10languages. We have more than 20 official
  3060. 2:44:13languages. So that makes very easy for
  3061. 2:44:15the government to immediate immediately
  3062. 2:44:18disseminate any information uh to the
  3063. 2:44:20people of the country through various
  3064. 2:44:21languages [music] and we are able to
  3065. 2:44:24translate
  3066. 2:44:25um uh our educational content across
  3067. 2:44:29languages. And then for uh education
  3068. 2:44:32creating content smart [music]
  3069. 2:44:34agriculture is being adopted uh uh
  3070. 2:44:37weather predictions or uh uh pest
  3071. 2:44:41management. So we've been able to merge
  3072. 2:44:45the data and talk about how we can
  3073. 2:44:47[music]
  3074. 2:44:47uh fasten the pace of our logistics and
  3075. 2:44:50clear the bottlenecks wherever they are.
  3076. 2:45:01Yes, prepare preparing people for
  3077. 2:45:05technologies of age is as important as
  3078. 2:45:07adopting those technologies. So uh at
  3079. 2:45:10the same time we are also talking about
  3080. 2:45:13uh [music] ethics, privacy and uh uh
  3081. 2:45:18respect to individual data and where the
  3082. 2:45:20data fuition the people who collect the
  3083. 2:45:22data, the people who use the data or
  3084. 2:45:25people who aggregate the data have been
  3085. 2:45:27given immense responsibility
  3086. 2:45:30uh under the law any individualized
  3087. 2:45:32data. So uh these are some of the
  3088. 2:45:35frameworks that have been laid down by
  3089. 2:45:38the government because in coming years
  3090. 2:45:40technology is going to change a lot of
  3091. 2:45:42things, improve a lot of things and also
  3092. 2:45:46create a lot of jobs uh for the people.
  3093. 2:45:49So education and skills and have to move
  3094. 2:45:52in such a way that [music]
  3095. 2:45:54which job whichever set of jobs are
  3096. 2:45:57being taken away away by technology uh
  3097. 2:46:00will also at the same time end up
  3098. 2:46:02creating another set of jobs for the
  3099. 2:46:05people. So that so our people should be
  3100. 2:46:07ready for those jobs uh when the time
  3101. 2:46:10comes.
  3102. 2:46:17Thank you India. And that's the last of
  3103. 2:46:19the international perspectives videos
  3104. 2:46:21that we have for you. Now it's time to
  3105. 2:46:24see what our own colleagues have been
  3106. 2:46:26building. [music] The three projects
  3107. 2:46:28grew out of DAP's own AI training of
  3108. 2:46:31trainers turning learning into practical
  3109. 2:46:34responses to everyday workplace needs.
  3110. 2:46:36Of course,
  3111. 2:46:38DAP. First is [music] to class an AI
  3112. 2:46:42assisted research discovery tool for
  3113. 2:46:44DAP's knowledge resources. Please
  3114. 2:46:47welcome the project lead from the center
  3115. 2:46:49of excellence on public sector
  3116. 2:46:51productivity, Mr. Gerald Matthew E.
  3117. 2:46:54Yustakio.
  3118. 2:47:07Hello. Good morning everyone. I'm Matt
  3119. 2:47:09and um together with my teammates Sam
  3120. 2:47:12also from the center uh center for
  3121. 2:47:14governance an Erica from the center of
  3122. 2:47:17CS development and we're here to share
  3123. 2:47:21with you something we've been working on
  3124. 2:47:23at DAP and here's a short story of how
  3125. 2:47:28we developed this idea. So we first
  3126. 2:47:30thought of a learner in the academy and
  3127. 2:47:34this learner has just come up with a
  3128. 2:47:36brilliant idea on what to do for a
  3129. 2:47:39capstone project and of course uh uh
  3130. 2:47:44this person is excited and ready to
  3131. 2:47:46change the world. Such a big idea. So
  3132. 2:47:48baba uh probably just or at least
  3133. 2:47:51improve one process or service in
  3134. 2:47:54government. Then a question suddenly
  3135. 2:47:58pops up.
  3136. 2:47:59Wait a minute. What if uh or has
  3137. 2:48:03somebody already done this idea or is
  3138. 2:48:05there any existing project or innovation
  3139. 2:48:08that I can take inspiration from? So
  3140. 2:48:12that's where this uh project or this
  3141. 2:48:14story begins. So our learner then would
  3142. 2:48:18start searching for resources. And
  3143. 2:48:22here's the challenge. Library search
  3144. 2:48:25works best if you already know the
  3145. 2:48:28title, author or exact keywords. But
  3146. 2:48:32let's say uh your learner doesn't have
  3147. 2:48:34yet a very clear idea of uh what to look
  3148. 2:48:37for. So they would try one keyword and
  3149. 2:48:41then another and go through titles, open
  3150. 2:48:44papers and check whether they're
  3151. 2:48:46relevant. Sometimes the paper might
  3152. 2:48:49already be existing but it uses a
  3153. 2:48:52completely different set of words. So
  3154. 2:48:55what we want uh what our team wants here
  3155. 2:48:57is a situation wherein or just like
  3156. 2:49:00asking someone for directions and being
  3157. 2:49:03told sure just tell me exactly where
  3158. 2:49:07you're going and I'll tell you how to
  3159. 2:49:09get there.
  3160. 2:49:11So you see the problem isn't that our
  3161. 2:49:13libraries lack good resources or lack uh
  3162. 2:49:16lack good research. The problem is that
  3163. 2:49:19good research can be difficult to find.
  3164. 2:49:24So what if our learner could simply ask
  3165. 2:49:26a question?
  3166. 2:49:28So ladies and gentlemen, meet our
  3167. 2:49:30project um or our idea to class. It is
  3168. 2:49:33an AI powered research discovery tool
  3169. 2:49:36designed to help our learners in the
  3170. 2:49:37academy find research that's relevant to
  3171. 2:49:40their ideas. Think of to class as a
  3172. 2:49:43research body.
  3173. 2:49:46A person who understands what you're
  3174. 2:49:48looking for and even when you don't know
  3175. 2:49:51the exact title or keywords and it does
  3176. 2:49:53three simple things discover, explain
  3177. 2:49:57and verify. So with discover it helps
  3178. 2:50:00you find research related to your topic.
  3179. 2:50:02Explain it tells you why those set of
  3180. 2:50:05papers or capstone projects might be
  3181. 2:50:08useful to yours and verify is uh helping
  3182. 2:50:11you show the original sources so you can
  3183. 2:50:15check for yourself.
  3184. 2:50:17Behind the scenes AI helps the class
  3185. 2:50:19understand your question and find
  3186. 2:50:21related ideas not just matching words
  3187. 2:50:26and it searches only our approved
  3188. 2:50:28research collection.
  3189. 2:50:32So why does this matter for our learners
  3190. 2:50:34at the academy? It means spending less
  3191. 2:50:37time looking for research and more time
  3192. 2:50:39for actual reading or reading actual
  3193. 2:50:42helpful materials, studying them and
  3194. 2:50:44developing their or developing great
  3195. 2:50:47ideas. For DAP, it means valuable
  3196. 2:50:51knowledge and research personnel.
  3197. 2:50:55valuable knowledge from previous batches
  3198. 2:50:57that doesn't simply sit in a library
  3199. 2:50:59waiting to be discovered. So for our
  3200. 2:51:02librarians,
  3201. 2:51:04it means more time for guidance and
  3202. 2:51:06mentoring instead of manually searching
  3203. 2:51:08through records. We're not just making
  3204. 2:51:10documents easier to find. We're giving
  3205. 2:51:12old knowledge a chance to inspire new
  3206. 2:51:15ideas.
  3207. 2:51:18Now, um this is important. Um, doesn't
  3208. 2:51:22AI sometimes make things up? And the
  3209. 2:51:25answer is yes. And we certainly don't
  3210. 2:51:28want our learners citing research papers
  3211. 2:51:31that do not exist.
  3212. 2:51:34So that's why we're designing to class
  3213. 2:51:36with safeguards. It searches authorized
  3214. 2:51:40documents, shows where information comes
  3215. 2:51:42from, and should tell you when there's
  3216. 2:51:44no good match. We're also considering
  3217. 2:51:47privacy, security, and possible gaps in
  3218. 2:51:51our research collection. Most
  3219. 2:51:53importantly, the learner still decides
  3220. 2:51:56what the research actually means because
  3221. 2:51:58AI can help us discover, but people must
  3222. 2:52:02still do the thinking.
  3223. 2:52:05And here's what we're aiming for in this
  3224. 2:52:07project. 50% less time spent in finding
  3225. 2:52:11useful research. at least 80% relevance
  3226. 2:52:15or user satisfaction. At least 90% of AI
  3227. 2:52:18explanations traceable to actual sources
  3228. 2:52:21and 100% accuracy in paper details with
  3229. 2:52:25no invented citations when there's no
  3230. 2:52:27match. Now, these are our targets, not
  3231. 2:52:30results we're claiming to have achieved.
  3232. 2:52:32But imagine the possibilities if we
  3233. 2:52:35could reach them. less time searching,
  3234. 2:52:38better informed research ideas and more
  3235. 2:52:41opportunities to build on knowledge DAP
  3236. 2:52:44has already produced. So now I've talked
  3237. 2:52:48about what the class is, what it can do
  3238. 2:52:50and why we believe it matters. So and we
  3239. 2:52:54know that uh what people say seeing is
  3240. 2:52:57believing. So enough of the
  3241. 2:52:59explanations, let's see the project in
  3242. 2:53:02action. So to walk us through our
  3243. 2:53:04functional prototype, let me turn you
  3244. 2:53:06over to my teammate An.
  3245. 2:53:23Okay, thank you so much Matt. So for the
  3246. 2:53:26live demonstration of our uh tool, this
  3247. 2:53:29is to class.
  3248. 2:53:32can show. Okay, so this is the user
  3249. 2:53:36interface. Um, all you need to do is to
  3250. 2:53:38enter your proposed research inquiry,
  3251. 2:53:41policy, challenge or uh development
  3252. 2:53:44management topic and the tool will uh
  3253. 2:53:47search from the official data set and
  3254. 2:53:49provides AI synthesized relevance uh
  3255. 2:53:52relevance rationalize. Okay, so for this
  3256. 2:53:55one we already inputed the question. So
  3257. 2:53:58our question is what previous capstones
  3258. 2:54:01explored AI for learner feedback. So
  3259. 2:54:06once we click define papers it will list
  3260. 2:54:09down or or it will generate a list of um
  3261. 2:54:13capstone for this data set. We only have
  3262. 2:54:16uh two batches from the middle manager
  3263. 2:54:18class. So it will give you lists of um
  3264. 2:54:23approved capstone projects. And as you
  3265. 2:54:26can see here, there's a percentage which
  3266. 2:54:29uh is the relevance uh percentage.
  3267. 2:54:34So once um you've seen the top list, you
  3268. 2:54:38can check the full details and it will
  3269. 2:54:41show you the abstract of that capstone.
  3270. 2:54:45And if you want to dig uh deep on its uh
  3271. 2:54:48academic framework and governance
  3272. 2:54:50analysis, you can also download this
  3273. 2:54:53academic this deep academic framework
  3274. 2:54:55governant an governance analysis. So
  3275. 2:54:58later I will show you the PDF file.
  3276. 2:55:03Okay, you can also copy the APA citation
  3277. 2:55:05or if you want a Chicago or Harvard um
  3278. 2:55:10uh citation.
  3279. 2:55:12So that's for a single paper. How about
  3280. 2:55:15um if a learner wants to know if he or
  3281. 2:55:19she can compare two or more capstone
  3282. 2:55:23papers that that is relevant to the
  3283. 2:55:26question. So on to class we can also do
  3284. 2:55:29that. So you need you just need to
  3285. 2:55:31select the caps uh the capstones and
  3286. 2:55:35then it will uh generate through the
  3287. 2:55:40discovery matrix.
  3288. 2:55:43So it will compare those um topics and
  3289. 2:55:47it also it will also give you um
  3290. 2:55:49comparative discovery synthesis.
  3291. 2:55:52So uh the PDF file is also downloadable.
  3292. 2:55:55So for the results,
  3293. 2:56:01so our learners can also use this as
  3294. 2:56:03reference to their um uh capstone plan
  3295. 2:56:08together with the abstract. And for the
  3296. 2:56:11comparative
  3297. 2:56:16here uh it will show you the executive
  3298. 2:56:18synthesis summary of uh the selected
  3299. 2:56:20capstone projects, thematic overlaps and
  3300. 2:56:24divergence, method methodological
  3301. 2:56:26insights and research frameworks,
  3302. 2:56:29governance and public policy impact,
  3303. 2:56:31identified research gaps and scholar
  3304. 2:56:33opportunities.
  3305. 2:56:38So yeah that's um to class a tool for
  3306. 2:56:42unified knowledge location and archive
  3307. 2:56:44sources. Thank you.
  3308. 2:56:49Thank you team to class. Thank you an
  3309. 2:56:52Matt. Next we have an AI [music]
  3310. 2:56:55supported foresight intelligence
  3311. 2:56:58assistant that we call trendsatch 2.0.
  3312. 2:57:02Let us welcome the project lead from the
  3313. 2:57:04Center for Strategic Futures, Mr.
  3314. 2:57:06[music] Ray Daniel Peralta.
  3315. 2:57:12Hello. Hi.
  3316. 2:57:19Um, good afternoon everyone. I'd like to
  3317. 2:57:22uh a ask uh wait sorry the there's no
  3318. 2:57:26screen here.
  3319. 2:57:29Dis can you just hand me my laptop
  3320. 2:57:31please?
  3321. 2:57:34An when we talk about digital
  3322. 2:57:36transformation we often we often ask our
  3323. 2:57:40uh agencies whether the kind of
  3324. 2:57:41technology that we've adjusted or the
  3325. 2:57:43kind of technology we've adopted is
  3326. 2:57:45something that's correct but I'd like to
  3327. 2:57:46ask and pose a different kind of
  3328. 2:57:48question.
  3329. 2:57:50How do we prepare government for
  3330. 2:57:52challenges that have not yet emerged?
  3331. 2:57:55How do we make decisions today when the
  3332. 2:57:57future itself remains uncertain?
  3333. 2:58:00The United Nations 2.0 transformation
  3334. 2:58:02areas defines the force identifies
  3335. 2:58:06foresight as one of the essential
  3336. 2:58:07capabilities that institutions must
  3337. 2:58:10develop and foresight as we understand
  3338. 2:58:13it is not necessarily us being able to
  3339. 2:58:16predict the future. In fact, it is about
  3340. 2:58:19anticipating emerging developments,
  3341. 2:58:21exploring possible disruptions and maybe
  3342. 2:58:24even to prepare ourselves so that we
  3343. 2:58:26could make better decisions today. And
  3344. 2:58:28that is precisely the kind of ambition
  3345. 2:58:30that we want to share with you today.
  3346. 2:58:33At the Center for Strategic Futures at
  3347. 2:58:35Development Academy of the Philippines,
  3348. 2:58:37we have been exploring how AI could help
  3349. 2:58:40make strategic foresight much more
  3350. 2:58:42accessible, much more systematic, and
  3351. 2:58:44ultimately become more actionable. So
  3352. 2:58:47ladies and gentlemen, this afternoon
  3353. 2:58:48we're going to share with you trendsatch
  3354. 2:58:502.0. At its core, trendsatch 2 trends
  3355. 2:58:54begins with one simple question. What
  3356. 2:58:57kind of futures are you exploring?
  3357. 2:59:00Imagine being a government planner, a
  3358. 2:59:02policy maker or even a researcher who is
  3359. 2:59:05attempting to understand the possible
  3360. 2:59:07implications of AI or in the recent news
  3361. 2:59:10climate change super elino. Or maybe you
  3362. 2:59:13want to know about demographic shifts or
  3363. 2:59:14emerging technologies or super that we
  3364. 2:59:18that is actually
  3365. 2:59:21mainstream.
  3366. 2:59:23So traditionally this would require us
  3367. 2:59:25to go through countless reports,
  3368. 2:59:27articles, database and even other
  3369. 2:59:30sources of information. And while
  3370. 2:59:32information access has actually become
  3371. 2:59:34so much more accessible, making sense of
  3372. 2:59:36that information is quite a significant
  3373. 2:59:40challenge. So this is where trends watch
  3374. 2:59:42comes in. The platform helps the user to
  3375. 2:59:45discover and explore emerging trends,
  3376. 2:59:48signals and developments that may have
  3377. 2:59:50implications for the future. And
  3378. 2:59:53importantly, we wanted to go that beyond
  3379. 2:59:56just simply presenting a collection of
  3380. 2:59:58uh summaries. We wanted to provide
  3381. 3:00:01learners a more structured approach and
  3382. 3:00:03the way so that they could examine the
  3383. 3:00:05information that was presented to them.
  3384. 3:00:07As you can see, the application uh
  3385. 3:00:09organizes the developments into
  3386. 3:00:11different types of signals. It provides
  3387. 3:00:14uh an appreciation of their relevance in
  3388. 3:00:17terms of the context on the Philippines.
  3389. 3:00:19And it even considers the the kind of
  3390. 3:00:21context that it relates to in the
  3391. 3:00:23Philippine context.
  3392. 3:00:25And when you click a result, the
  3393. 3:00:28particular development uh becomes what
  3394. 3:00:31does this mean for the Philippines? What
  3395. 3:00:34should our government and institutions
  3396. 3:00:36begin thinking about this kind of change
  3397. 3:00:38or this kind of trend? So users can
  3398. 3:00:41imagine the individual signals, look
  3399. 3:00:44into the sources which is very important
  3400. 3:00:46and explore why this particular
  3401. 3:00:49development might deserve greater
  3402. 3:00:51attention.
  3403. 3:00:52Not every piece of information is
  3404. 3:00:54essentially uh necessarily a meaningful
  3405. 3:00:57signal and not every signal should
  3406. 3:00:58automatically become a government
  3407. 3:01:00priority. So the real value actually
  3408. 3:01:03lies in our ability as government
  3409. 3:01:05practitioners to distinguish between
  3410. 3:01:07what is really uh interesting for our
  3411. 3:01:10agency and what may actually be
  3412. 3:01:12consequential. And of course you met uh
  3413. 3:01:15you met a lot of different personas
  3414. 3:01:18earlier through uh Tala and we also have
  3415. 3:01:21Wana. So to make this experience a
  3416. 3:01:23little more intuitive, we've also
  3417. 3:01:24introduced our intelligent guide Sephi
  3418. 3:01:26who takes after our cyerspace tar who is
  3419. 3:01:29also a
  3420. 3:01:32It's a it pays homage to the kind of
  3421. 3:01:34vision that we have when we when we are
  3422. 3:01:37scoping and scanning the future. So
  3423. 3:01:39beyond giving the platform a literal
  3424. 3:01:40personality, it uh we wanted users to be
  3425. 3:01:43able to navigate the platform much more
  3426. 3:01:46um naturally and with more information.
  3427. 3:01:49So users can refine their research and
  3428. 3:01:53explore different categories of emerging
  3429. 3:01:55developments. They can examine the
  3430. 3:01:57signals through political, economical,
  3431. 3:02:00social, technological, legal, and even
  3432. 3:02:03environmental perspectives when we're
  3433. 3:02:05scanning the signals. But identifying
  3434. 3:02:07signals is just the beginning. What
  3435. 3:02:09excites us even more is its ability to
  3436. 3:02:12turn those signals into meaningful
  3437. 3:02:14strategic conversations.
  3438. 3:02:16uh the application allows the users to
  3439. 3:02:20maybe examine an emerging trend or a
  3440. 3:02:22development through different
  3441. 3:02:23institutional lenses like for example
  3442. 3:02:25the implications of that signal on a
  3443. 3:02:27particular technology may be different
  3444. 3:02:29from for a for an NGA it may be
  3445. 3:02:31different for an LGU or it may even be
  3446. 3:02:33different for a researcher. So we're
  3447. 3:02:35dawning different lenses as we're trying
  3448. 3:02:36to understand the insights generated by
  3449. 3:02:38the tool and through the strategy map
  3450. 3:02:42that we have built, we want users to
  3451. 3:02:44begin exploring these trends and
  3452. 3:02:46developments in relation to their
  3453. 3:02:49potential implications. So we've got
  3454. 3:02:51here uh act now if you want to monitor
  3455. 3:02:54or if you just want to you might want to
  3456. 3:02:56look out into this trend or maybe uh
  3457. 3:02:59just
  3458. 3:03:01yeah nice to know or monitor. So we want
  3459. 3:03:04to support a more anticipatory way of
  3460. 3:03:06thinking about policy planning and
  3461. 3:03:08public service delivery.
  3462. 3:03:11Now one important consideration in
  3463. 3:03:12developing trends 2.0 is understanding
  3464. 3:03:15that AI has a tendency to be syncopatic
  3465. 3:03:17and to of course hallucinate. So uh when
  3466. 3:03:20AI produces information that sounds
  3467. 3:03:22credible or it wants to uh tend it has a
  3468. 3:03:25tendency to agree with you we don't want
  3469. 3:03:27that to happen and this is particularly
  3470. 3:03:29important for a tool that is being used
  3471. 3:03:31in strategic foresight. So we don't want
  3472. 3:03:33AI to just simply tell us what we
  3473. 3:03:35already believe. So we've de
  3474. 3:03:36deliberately built guard rails so that
  3475. 3:03:39uh into trends search 2.0 to address
  3476. 3:03:42this risk. Our approach emphasizes that
  3477. 3:03:45AI generated insights should be should
  3478. 3:03:48be could be retrieved in identifiable
  3479. 3:03:50sources.
  3480. 3:03:52So ultimately trends 2.0 O is our
  3481. 3:03:55contribution to making strategic
  3482. 3:03:57foresight much more accessible and much
  3483. 3:03:59more uh appreciated by uh across the
  3484. 3:04:02different government agencies. And as we
  3485. 3:04:04continue exploring what artificial
  3486. 3:04:05intelligence could do, uh we believe
  3487. 3:04:07that its value is not really in being
  3488. 3:04:10able to generate answers but to help us
  3489. 3:04:12as government agencies ask better
  3490. 3:04:14questions so that we could all uh thrive
  3491. 3:04:16and be able to make technology that is
  3492. 3:04:20only as useful as the decisions that it
  3493. 3:04:22helps us to make. Thank you very much.
  3494. 3:04:23And that's watch.
  3495. 3:04:27>> Thank you, Mr. Peralta. Mr. Peralta is a
  3496. 3:04:30futurist and therefore [music]
  3497. 3:04:32uh that was his inspiration behind
  3498. 3:04:34transwatch.
  3499. 3:04:36Uh thank you Transwatch team. Completing
  3500. 3:04:39our showcase today [music] is Project
  3501. 3:04:41Oracle, an AI powered policy assistant
  3502. 3:04:44for DAP. Please welcome our last
  3503. 3:04:47presenter, our project lead from the
  3504. 3:04:49finance department, Mr. Dean Hans
  3505. 3:04:52Anetta.
  3506. 3:04:59>> [music]
  3507. 3:05:08>> All right. Good morning everyone. My
  3508. 3:05:10name is Dean Hansenetta from the finance
  3509. 3:05:13department of the DAP. So as uh many of
  3510. 3:05:16us here uh right now uh
  3511. 3:05:20product uh national capability building
  3512. 3:05:23of uh in AI
  3513. 3:05:26development academy of the Philippines
  3514. 3:05:28specifically the training of uh
  3515. 3:05:30trainers. So this one is one of the uh
  3516. 3:05:33capsules projects that has that that has
  3517. 3:05:35been produced and to formally introduce
  3518. 3:05:38it to you let join me to in watching
  3519. 3:05:41this video.
  3520. 3:05:49The development academy of the
  3521. 3:05:51Philippines runs on written policy. More
  3522. 3:05:54than a thousand circulars, special
  3523. 3:05:56orders and office orders, all of them
  3524. 3:05:58PDFs. Somewhere in that pile is the
  3525. 3:06:01answer to the question you have right
  3526. 3:06:03now. The hard part is finding it one PDF
  3527. 3:06:06at a time. [music] This is project
  3528. 3:06:10Oracle, a policy assistant for DAP built
  3529. 3:06:12on retrieval augmented generation. It's
  3530. 3:06:15still a prototype. So let's look at why
  3531. 3:06:18it's worth building, how it [music]
  3532. 3:06:19works, and what it can do. To tell this,
  3533. 3:06:22we'll borrow Simon Synynx golden circle.
  3534. 3:06:24Start in the middle with why it should
  3535. 3:06:26exist, then how it works, and only then
  3536. 3:06:30what it is.
  3537. 3:06:31So, let's start at the center.
  3538. 3:06:34Picture someone at DAP with a simple
  3539. 3:06:37question. Can I monetize my leave? Who
  3540. 3:06:40qualifies for a communication allowance?
  3541. 3:06:43What does a visitor need to enter the
  3542. 3:06:44building? Today, finding the answer
  3543. 3:06:47starts with a search. You open a
  3544. 3:06:49circular, scroll through it, and realize
  3545. 3:06:52it's the wrong one. So, you close it and
  3546. 3:06:54open the next. 20 minutes later, you're
  3547. 3:06:56on your 12th PDF and the question still
  3548. 3:06:59isn't answered. And even when you find
  3549. 3:07:02it, it might be outdated. The February
  3550. 3:07:04circular on communication allowance was
  3551. 3:07:07amended in July, and nothing on the
  3552. 3:07:09February version tells you that.
  3553. 3:07:12So, here's our why. Everyone at DAP
  3554. 3:07:15should get the right rule in its current
  3555. 3:07:17version with the page it came from. The
  3556. 3:07:19answers are already there across a
  3557. 3:07:21thousand issuances waiting to be
  3558. 3:07:23harvested. [music] The how is retrieve
  3559. 3:07:26augmented generation or RAD. Before the
  3560. 3:07:29AI says anything, it pulls up DAP's own
  3561. 3:07:31documents, then answers only from what
  3562. 3:07:34it found. Step one, indexing. Every
  3563. 3:07:37circular, the quality manual, and the
  3564. 3:07:39citizens charter are cut into short
  3565. 3:07:41passages. [music] Step two, retrieval.
  3566. 3:07:44Your question is compared against every
  3567. 3:07:46passage and the eight strongest matches
  3568. 3:07:49come back circulars first. Step three,
  3569. 3:07:52augmentation.
  3570. 3:07:53Those passages and any amendment history
  3571. 3:07:56go to the model with strict
  3572. 3:07:57instructions.
  3573. 3:07:59And step four, generation. [music]
  3574. 3:08:01Claude writes the answer in plain
  3575. 3:08:03language, and every sentence points back
  3576. 3:08:05to the page it came from. On top of
  3577. 3:08:07that, Oracle follows a few rules. If the
  3578. 3:08:10documents don't cover your question, it
  3579. 3:08:12tells you so and points you to the right
  3580. 3:08:14office. When [music] a newer circular
  3581. 3:08:16amends an older one, the newer one wins.
  3582. 3:08:19Every claim can be traced to its page.
  3583. 3:08:22And if you ask about a citizen's charter
  3584. 3:08:24service, you [music] get the complete
  3585. 3:08:25list of requirements. So, what does it
  3586. 3:08:28look like? A web app. You ask and it
  3587. 3:08:30answers with its sources attached.
  3588. 3:08:32Answers come back in plain language and
  3589. 3:08:36every statement carries a numbered
  3590. 3:08:38citation so you know exactly where it
  3591. 3:08:40[music] came from. Click a citation and
  3592. 3:08:42the circular opens right on that page.
  3593. 3:08:45The lines the answer relied on are
  3594. 3:08:48highlighted in yellow. If a newer
  3595. 3:08:50circular has amended an older one, the
  3596. 3:08:52answer flags it at the very top before
  3597. 3:08:55you read anything else.
  3598. 3:08:57Ask about a citizen's charter service
  3599. 3:08:59and you get every requirement where to
  3600. 3:09:02secure [music] it, how long it takes and
  3601. 3:09:04what it costs. Any answer can also be
  3602. 3:09:07rewritten in simpler English or in
  3603. 3:09:09Filipino for staff who would rather read
  3604. 3:09:12it that way. And before you go ahead
  3605. 3:09:15with a plan, Oracle can check it against
  3606. 3:09:17the rules one requirement at a time and
  3607. 3:09:20tell you what's missing. [music] So
  3608. 3:09:22where does Oracle stand? It's a working
  3609. 3:09:24prototype, not yet deployed, tested on
  3610. 3:09:2626 circulars, the quality manual, and
  3611. 3:09:29the citizens chart. To scale it, we load
  3612. 3:09:32DAP's full library, host it securely in
  3613. 3:09:34house, pilot it with a few offices, and
  3614. 3:09:36index each new issuance the day it comes
  3615. 3:09:39out. That's Project Oracle, built so
  3616. 3:09:42that anyone at DAP can find the right
  3617. 3:09:44rule in its current version with the
  3618. 3:09:46page it came from.
  3619. 3:09:50All right. So that's project Oracle and
  3620. 3:09:52we'll now proceed with the demo. So what
  3621. 3:09:55you are seeing right now in this screen
  3622. 3:09:57is the live web app. So let's say I am a
  3623. 3:10:01new employee in the DAP and I am uh
  3624. 3:10:04about to ask um is there [snorts]
  3625. 3:10:08a uh dress code in DAP?
  3626. 3:10:17So it reads all the passages from the uh
  3627. 3:10:21vector embeddings from its database
  3628. 3:10:25and generates the answer using claudet
  3629. 3:10:295.5.
  3630. 3:10:31All right. So it answered yes. D has an
  3631. 3:10:35official dress code under MC 2025016.
  3632. 3:10:38So business casual Tuesday to Thursday
  3633. 3:10:41smart casual during Fridays. So if you
  3634. 3:10:44click this one, you can see the exact uh
  3635. 3:10:49scanned PDF and the the highlighted
  3636. 3:10:52portion where uh this answer is based
  3637. 3:10:56from
  3638. 3:10:57and so monitoring compliance your center
  3639. 3:11:01uh uh endorses documented violations of
  3640. 3:11:04the standing committee on the
  3641. 3:11:06discipline. So you can see another
  3642. 3:11:08policy that is cited. This is another uh
  3643. 3:11:12policy 2026007
  3644. 3:11:16uh where it documents all the
  3645. 3:11:18violations. Next one uh let's say
  3646. 3:11:23I am a CPA practicing
  3647. 3:11:27my profession.
  3648. 3:11:29Is this allowed in the DAP?
  3649. 3:11:33So let's ask it
  3650. 3:11:37again. It reads again all the passages
  3651. 3:11:40in its database uh 2025 and 2026
  3652. 3:11:44memorandum circulars in the DAP
  3653. 3:11:48and it generates the answer.
  3654. 3:11:51Yes, it is allowed but only with prior
  3655. 3:11:54written permission from the DAP
  3656. 3:11:55president and CEO and subject to
  3657. 3:11:57specific conditions. So a request memo
  3658. 3:12:00supporting document from the institution
  3659. 3:12:02engaging your services and again you if
  3660. 3:12:05you click the uh button right here you
  3661. 3:12:09can see the exact uh citation in which
  3662. 3:12:13the answer is based. So you can see
  3663. 3:12:16actually if the large language model is
  3664. 3:12:19hallucinating or not. So last uh let's
  3665. 3:12:23say an employee is asking
  3666. 3:12:29uh I am uh resigning next month. What
  3667. 3:12:36documents should I prepare for the
  3668. 3:12:41processing of my last pay?
  3669. 3:12:47So this one includes a process that is
  3670. 3:12:51uh indicated in the citizens charter of
  3671. 3:12:54the DAP. So it will also site that one.
  3672. 3:12:59So this one so based on the DAP citizens
  3673. 3:13:02charter uh the documents you need to
  3674. 3:13:05prepare is letter of resignation duly
  3675. 3:13:08approved by the head of agency
  3676. 3:13:10accomplished clearance form and all of
  3677. 3:13:13that. And when you click it, you can see
  3678. 3:13:16uh where it is exactly cited with the
  3679. 3:13:20highlighted portion of it. That's the
  3680. 3:13:22whole document. And it gives you the uh
  3681. 3:13:27tab for the documents and requirements.
  3682. 3:13:32Yeah. And that will be all for the
  3683. 3:13:35project oracle of DAP. Thank you very
  3684. 3:13:37much.
  3685. 3:13:41>> Thank you Mr. Anetta. And thank you to
  3686. 3:13:43everyone all of our presenters for
  3687. 3:13:45today. We now come to our closing
  3688. 3:13:48plenary where we bring together insights
  3689. 3:13:50and look at the steps we can take beyond
  3690. 3:13:53this forum. To help us connect the
  3691. 3:13:55lessons from our three sets, please
  3692. 3:13:58welcome our director at the center for
  3693. 3:14:00strategic futures, Mr. Armand Tristan
  3694. 3:14:03Soratus for connecting the dots from
  3695. 3:14:06insight to action.
  3696. 3:14:20Um hello everyone.
  3697. 3:14:23So how do we begin to digest and make
  3698. 3:14:25sense of such rich and thoughtprovoking
  3699. 3:14:28discussions, presentations and
  3700. 3:14:30perspectives?
  3701. 3:14:32Throughout this morning, we have heard
  3702. 3:14:33from institutions and individuals in the
  3703. 3:14:36Philippines and across the Asia-Pacific
  3704. 3:14:38region from both the public and private
  3705. 3:14:40sectors. We have also seen AI
  3706. 3:14:43applications and solutions that
  3707. 3:14:44illustrate what is already possible.
  3708. 3:14:48As we bring these discussions together,
  3709. 3:14:50I would like to return to the central
  3710. 3:14:52premise of this forum. What does it
  3711. 3:14:55really mean for government to move
  3712. 3:14:56beyond DX?
  3713. 3:14:59I would like to draw out some of the
  3714. 3:15:00insights from today's proceedings. What
  3715. 3:15:03we have learned, what these insights
  3716. 3:15:05might mean for the public sector, and
  3717. 3:15:08how we might translate them into action.
  3718. 3:15:10First, what have we learned?
  3719. 3:15:13One recurring message is that the value
  3720. 3:15:15of AI should be measured in public
  3721. 3:15:17outcomes, not simply in the number of
  3722. 3:15:19technologies adopted.
  3723. 3:15:22The perspectives from Thailand and the
  3724. 3:15:24Republic of Korea bring us back to the
  3725. 3:15:27experience of citizens.
  3726. 3:15:29More responsive services, less
  3727. 3:15:31inconvenience, and potentially
  3728. 3:15:34government that can anticipate needs
  3729. 3:15:36rather than
  3730. 3:15:38only react to requests. Our keynote
  3731. 3:15:40speaker offered a useful distinction.
  3732. 3:15:43Digitization asks whether a service is
  3733. 3:15:46online.
  3734. 3:15:47Digital transformation asks whether it
  3735. 3:15:49is seamless. And AI transformation asks
  3736. 3:15:52whether it is better for people and
  3737. 3:15:54whether they trust it.
  3738. 3:15:57This is an important distinction because
  3739. 3:15:59AI transformation is different in kind.
  3740. 3:16:03AI can influence decisions, reshape how
  3741. 3:16:06public servants work, and change how
  3742. 3:16:08government interacts with citizens.
  3743. 3:16:11Its value therefore extends beyond
  3744. 3:16:14efficiency to better services, better
  3745. 3:16:17informed decisions, more meaningful
  3746. 3:16:19public work, and greater public trust.
  3747. 3:16:22The AI solutions demonstrated today also
  3748. 3:16:25gave us concrete examples of how these
  3749. 3:16:27possibilities are already being
  3750. 3:16:28translated into practical applications.
  3751. 3:16:33Another message is a pro is a promising
  3752. 3:16:35application is not the same as a
  3753. 3:16:37successful government service.
  3754. 3:16:40The USDST's perspective draws draws an
  3755. 3:16:43important distinction between a working
  3756. 3:16:45prototype and a solution that can be
  3757. 3:16:47deployed reliably maintained and scaled.
  3758. 3:16:52Dependent and Taiwan likewise underscore
  3759. 3:16:54the that governance safeguards and
  3760. 3:16:57infrastructure and actual institutional
  3761. 3:16:59needs are not peripheral concerns. They
  3762. 3:17:02are part of what makes adoption possible
  3763. 3:17:05and trustworthy.
  3764. 3:17:07And as the keynote reminded us, when
  3765. 3:17:09government increasingly relies on AI
  3766. 3:17:11systems, questions of security,
  3767. 3:17:14reliability, and accountability become
  3768. 3:17:16even more important.
  3769. 3:17:18A third message concerns people and
  3770. 3:17:20organizations.
  3771. 3:17:22Japan's perspective reminds us that to
  3772. 3:17:25distinguish work that AI can support
  3773. 3:17:27from work that continues to depend on
  3774. 3:17:29human judgment and relationships.
  3775. 3:17:32related to one of the principles of
  3776. 3:17:34DAP's AI capability program. Training
  3777. 3:17:37individuals is necessary, but
  3778. 3:17:40institutions must also be ready to use
  3779. 3:17:42their capabilities.
  3780. 3:17:44Leadership, workflows, decision making,
  3781. 3:17:47and organizational culture matter just
  3782. 3:17:50as much as familiarity with the tools.
  3783. 3:17:54Now, what do these insights mean for the
  3784. 3:17:56public sector?
  3785. 3:17:58When we put these perspectives together,
  3786. 3:18:01they suggest something more fundamental.
  3787. 3:18:03Beyond DX is not simply a technology
  3788. 3:18:06agenda. It is a question of how
  3789. 3:18:08government itself may need to change.
  3790. 3:18:11We should be willing to reimagine
  3791. 3:18:13services, not merely automate the steps
  3792. 3:18:15that already exist. If a procedure is
  3793. 3:18:18confusing or burdensome for citizens,
  3794. 3:18:22making it faster may help, but
  3795. 3:18:24redesigning it around their needs could
  3796. 3:18:26matter more.
  3797. 3:18:27We also need to think of AI readiness as
  3798. 3:18:30an institutional capability.
  3799. 3:18:33A trained workforce cannot deliver
  3800. 3:18:35sustained results without appropriate
  3801. 3:18:37data, systems, safeguards, leadership,
  3802. 3:18:41and room to improve how work gets done.
  3803. 3:18:44And importantly, readiness can't be a
  3804. 3:18:47one-time achievement. Technology, risks,
  3805. 3:18:51and public expectations will keep
  3806. 3:18:52changing. Government needs the capacity
  3807. 3:18:56to test ideas, assess their effects,
  3808. 3:18:59learn from what works and what does not,
  3809. 3:19:01and adapt continuously.
  3810. 3:19:04So, how do we move from insight into
  3811. 3:19:07action? Of course, not every agency is
  3812. 3:19:10starting from the same place. Some are
  3813. 3:19:13still strengthening their digital
  3814. 3:19:15foundations. Other are experimenting
  3815. 3:19:17with AI, while some are beginning to
  3816. 3:19:20integrate it into their regular
  3817. 3:19:21operations.
  3818. 3:19:23The experiences shared today are
  3819. 3:19:25therefore not templates that every
  3820. 3:19:27institution must copy. They offer
  3821. 3:19:30principles we can adopt to our own
  3822. 3:19:32circumstances.
  3823. 3:19:34Our keynote speaker also proposed a
  3824. 3:19:36practical 12-month agenda from
  3825. 3:19:39establishing ownership and identifying
  3826. 3:19:41public service problems to testing
  3827. 3:19:43solutions with safeguards, measuring
  3828. 3:19:45outcomes, and scaling what works. What
  3829. 3:19:49is significant about this agenda is that
  3830. 3:19:51it begins not with choosing a technology
  3831. 3:19:53but with identifying a problem and
  3832. 3:19:56defining what success should look like.
  3833. 3:19:59Perhaps you can take three questions
  3834. 3:20:00back to our respective institutions.
  3835. 3:20:03What public problem are we trying to
  3836. 3:20:05solve? In what improvement would
  3837. 3:20:07citizens actually notice?
  3838. 3:20:10What institutional capabilities and
  3839. 3:20:12safeguards would make that improvement
  3840. 3:20:14possible?
  3841. 3:20:16And what can we begin doing now while
  3842. 3:20:18preparing for the changes we may face
  3843. 3:20:20over the next three to five years? That
  3844. 3:20:22to me is the connection between insight
  3845. 3:20:24and action.
  3846. 3:20:26Our starting points may differ, but the
  3847. 3:20:28direction can be shared toward a
  3848. 3:20:31government that is more capable,
  3849. 3:20:33responsive,
  3850. 3:20:34accountable, and prepared to serve
  3851. 3:20:36people in a changing world. And perhaps
  3852. 3:20:39that is what moving beyond the X
  3853. 3:20:41ultimately means. not simply keeping
  3854. 3:20:44pace with techn technological change but
  3855. 3:20:47shaping how government evolves and
  3856. 3:20:49ensuring that the changes we make
  3857. 3:20:51genuinely pro improve the lives of the
  3858. 3:20:53people we serve. Thank you very much and
  3859. 3:20:56have a good day.
  3860. 3:21:06Thank you, Director Seratus, for
  3861. 3:21:08bringing together today's insights and
  3862. 3:21:10pointing us towards action. Now, we now
  3863. 3:21:13present certificates of appreciation to
  3864. 3:21:17our presenters and exhibitors for
  3865. 3:21:19sharing their innovations and expertise
  3866. 3:21:22at Beyond DX. May we invite our
  3867. 3:21:25officers, President Sebastian, executive
  3868. 3:21:28vice president Mendoza, [music] and uh
  3869. 3:21:32uh senior vice president Kaluen, and uh
  3870. 3:21:34director Saratus to be here on stage as
  3871. 3:21:38we present [music] uh the certificates
  3872. 3:21:39of appreciation.
  3873. 3:21:52Heat. Heat.
  3874. 3:22:30First up, we have uh the presenters of
  3875. 3:22:33Tala by Anti- Red [music] Tape
  3876. 3:22:35Authority.
  3877. 3:22:56Next we [music] have a
  3878. 3:23:29Thank you. Tala by Arta. And now we have
  3879. 3:23:32the department of budget [music]
  3880. 3:23:34and management.
  3881. 3:23:36Thank you for presenting project Bella.
  3882. 3:24:12Thank you DBM. We have lifesaver.
  3883. 3:24:13[music]
  3884. 3:24:27Oh,
  3885. 3:24:40next up we have Haya.
  3886. 3:25:13Next up we have front learning. ers.
  3887. 3:25:43Hey
  3888. 3:25:49I call on stage.
  3889. 3:26:00I call on stage once again life savers.
  3890. 3:26:12the
  3891. 3:26:32baby.
  3892. 3:26:43Thank you, Lifesavers.
  3893. 3:26:46Next up, we have Sirmo by Mobility
  3894. 3:26:48Vision Plus.
  3895. 3:27:19Next up, we have Tala.
  3896. 3:27:59Next up, our presenter [music] from DAP,
  3897. 3:28:03Transwatch 2.0.
  3898. 3:28:52Next up we have the Yes.
  3899. 3:29:09You have a very supportive uh bunch
  3900. 3:29:11here.
  3901. 3:29:13Join forces COE, CFG,
  3902. 3:29:16LGDO.
  3903. 3:29:30Thank you to [music] class. And lastly
  3904. 3:29:32from DAP, Project Oracle.
  3905. 3:30:11Thank you, Dean. Next up, our [music]
  3906. 3:30:13exhibitors. First up, Envycom
  3907. 3:30:16Corporation.
  3908. 3:30:50Thank you. Next up, Chat Genie.
  3909. 3:31:23Next up, DV code technologies.
  3910. 3:31:33I am.
  3911. 3:31:50And lastly,
  3912. 3:31:52we have the DOSD [music] Advanced
  3913. 3:31:53Science and Technology Institute.
  3914. 3:31:59Heat. Heat.
  3915. 3:32:33Yep. And we have Haya, but I think he
  3916. 3:32:36already left. Uh, Sir Luis Benaventura.
  3917. 3:32:41Yeah. We'll just uh give a copy [music]
  3918. 3:32:44of him to this.
  3919. 3:32:49Now, thank you all to the presenters and
  3920. 3:32:51exhibitors for making AI in action a
  3921. 3:32:54highlight of Beyond EX forum. And now to
  3922. 3:32:58deliver our closing message, let us
  3923. 3:33:00warmly welcome the senior vice president
  3924. 3:33:02for programs, Emldda C. Kaluen.
  3925. 3:33:06>> Thank you
  3926. 3:33:08our distinguished speakers, partners,
  3927. 3:33:13exhibitors, fellow public servants and
  3928. 3:33:16colleagues.
  3929. 3:33:18Thank you for being part of today's
  3930. 3:33:20forum.
  3931. 3:33:22Through our discussions and
  3932. 3:33:24demonstrations, we have explored how AI
  3933. 3:33:28can support public service and what it
  3934. 3:33:31takes to move from promising ideas to
  3935. 3:33:34practical applications.
  3936. 3:33:37We have also seen the importance of
  3937. 3:33:39leadership, capable people and
  3938. 3:33:43institutions prepared to manage change
  3939. 3:33:47responsibly.
  3940. 3:33:49So the next step is to bring these
  3941. 3:33:51conversations into our respective
  3942. 3:33:54organizations.
  3943. 3:33:56For some this may mean identifying a
  3944. 3:33:59process that could be improved. For
  3945. 3:34:03others, it may involve helping
  3946. 3:34:06colleagues develop foundational AI
  3947. 3:34:10skills, examining the readiness of their
  3948. 3:34:14data, or giving a promising initiative
  3949. 3:34:18to support it needs to move forward.
  3950. 3:34:24Each is a meaningful step towards an AI
  3951. 3:34:27ready government.
  3952. 3:34:29As we look ahead, the Development
  3953. 3:34:32Academy of the Philippines will continue
  3954. 3:34:36to advance the national capability
  3955. 3:34:39building program on artificial
  3956. 3:34:41intelligence,
  3957. 3:34:43building on our foundational courses. We
  3958. 3:34:47are preparing more specialized learning
  3959. 3:34:50opportunities
  3960. 3:34:52in planning, human resource management,
  3961. 3:34:56financial management, and advanced
  3962. 3:34:59applied AI.
  3963. 3:35:01Our aim is to help public servants
  3964. 3:35:05translate learning into improvements
  3965. 3:35:08in the work that they do and the
  3966. 3:35:11services they deliver.
  3967. 3:35:14We invite your continued support to this
  3968. 3:35:17effort. To our agency leaders,
  3969. 3:35:21please nominate personnel whose roles
  3970. 3:35:24align with our learning opportunities.
  3971. 3:35:28Give them time and support to complete
  3972. 3:35:31their training and create opportunities
  3973. 3:35:34for them to apply what they have
  3974. 3:35:36learned. Your encourage your
  3975. 3:35:39encouragement can make the difference
  3976. 3:35:42between an individual gaining a skill
  3977. 3:35:46and an institution developing a a
  3978. 3:35:50lasting capability.
  3979. 3:35:52to our partners in the private sector,
  3980. 3:35:56academ,
  3981. 3:36:00continue sharing your expertise,
  3982. 3:36:04practical experience
  3983. 3:36:06and lessons from implementation.
  3984. 3:36:09Work with us in developing relevant
  3985. 3:36:13learning opportunities
  3986. 3:36:15and helping government institutions
  3987. 3:36:18address real service challenges.
  3988. 3:36:23To our fellow public servants,
  3989. 3:36:26remain curious,
  3990. 3:36:28ask thoughtful questions and share what
  3991. 3:36:32you learn.
  3992. 3:36:34You understand the work of government
  3993. 3:36:36and the needs of the people you serve.
  3994. 3:36:40that knowledge is essential to deciding
  3995. 3:36:44where AI can make a useful and
  3996. 3:36:47responsible contribution.
  3997. 3:36:50For our part, the academy will continue
  3998. 3:36:55to listen, learn, and strengthen the
  3999. 3:36:58program. We welcome your feedback on the
  4000. 3:37:02capabilities
  4001. 3:37:04your agencies need,
  4002. 3:37:07the barriers you encounter and the
  4003. 3:37:09support that would help you move
  4004. 3:37:12forward.
  4005. 3:37:14Our ambition is a public sector where
  4006. 3:37:18people have the competence and
  4007. 3:37:20confidence to use AI,
  4008. 3:37:24where leaders can make informed
  4009. 3:37:26decisions about the adoption and where
  4010. 3:37:30improvements are measured by their value
  4011. 3:37:33to clients.
  4012. 3:37:35Let us carry today's exchanges forward
  4013. 3:37:39through sustained partnerships,
  4014. 3:37:42concrete initiatives,
  4015. 3:37:44and a shared commitment to better public
  4016. 3:37:48service.
  4017. 3:37:50On behalf of the Development Academy of
  4018. 3:37:52the Philippines, thank you to our
  4019. 3:37:55speakers, exhibitors,
  4020. 3:37:57private participants, and the team who
  4021. 3:38:00made this forum possible.
  4022. 3:38:09atong
  4023. 3:38:12parabatipino.
  4024. 3:38:17[applause]
  4025. 3:38:19>> Thank you, Mommy. And as
  4026. 3:38:25to our evaluation forms, uh there
  4027. 3:38:27there's just two uh and you can respond
  4028. 3:38:30to them within five minutes. It's okay.
  4029. 3:38:33Thank you so much.
  4030. 3:38:51Invest
  4031. 3:39:10It's
  4032. 3:39:27down.
  4033. 3:40:17alone.
  4034. 3:40:41Hey,
  4035. 3:40:46hey, hey.
  4036. 3:41:02down.
  4037. 3:41:12Hey
  4038. 3:41:24Hey,
  4039. 3:41:34hey, hey.
  4040. 3:41:40Heat. Heat.
  4041. 3:42:26Heat. Heat.
  4042. 3:42:47One.
  4043. 3:43:11Hey. Hey.
  4044. 3:43:46And we have one last surprise for you
  4045. 3:43:50and then we can all have our lunches
  4046. 3:43:52outside buffet. By the way,
  4047. 3:43:58shut off the [music] lights, please.
  4048. 3:44:29It seems
  4049. 3:44:31surprise. We can all [music] now have
  4050. 3:44:34our lunches outside. Uh, and then
  4051. 3:44:37balikto
  4052. 3:44:39tables.
  4053. 3:44:44But we will play it over while we're all
  4054. 3:44:47eating.
  4055. 3:45:46Hey.
  4056. 3:45:48Hey. Hey.
  4057. 3:46:52favorite.
  4058. 3:47:04Hey
  4059. 3:47:57Hey,
  4060. 3:48:06hey, hey.

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