Automate Clients with AI and GoHighLevel! HighLevel AI Automation Tutorial — Transcript
Full transcript
- 0:00Hey guys, what is up? It is Dominic and
- 0:02in this video, we're going to be talking
- 0:03about GoHighLevel, of course, but more
- 0:05specifically, we're going to be breaking
- 0:06down the automation feature. Now, I have
- 0:09made tons of videos in the past about
- 0:10the automation feature inside of
- 0:12GoHighLevel because I have said many,
- 0:14many times that I believe it is the most
- 0:15useful feature inside of all of
- 0:17GoHighLevel. If you can learn
- 0:18automation, you can do so much more as
- 0:21an agency and as a business owner in
- 0:23general. You can do anything that you
- 0:24want. There are millions, if not
- 0:26billions and billions of different
- 0:28automations that you can set up for any
- 0:30type of business, but one thing about
- 0:31automation is abundantly clear inside of
- 0:33GoHighLevel, and that is you need to
- 0:35know how to use it. If you can't
- 0:37navigate it, you don't understand it,
- 0:38it's going to be way more difficult when
- 0:40you have to do something for a client.
- 0:42So, in this video, I'm not only going to
- 0:43show you how to do it, I'm going to show
- 0:44you how to not do it. Let me explain.
- 0:46I'm going to show you how to use AI to
- 0:49do it for you. However, you still need
- 0:50to understand it a little bit because
- 0:52you have to go back and change it, adapt
- 0:53it, and edit it in case anything goes
- 0:56wrong. So, without further ado, let's
- 0:57get into it. Let's talk about
- 0:58automations and how to set them up using
- 1:00AI inside of GoHighLevel. But before I
- 1:02do that, let me give a quick little
- 1:04promo to myself. If you're new to the
- 1:05channel, you have no idea who I am, my
- 1:07name is Dominic Baptist. I am one of the
- 1:08top affiliates in the world of all time
- 1:10for GoHighLevel. And if you're wondering
- 1:12how I became one of the top affiliates,
- 1:13then just use my link in the description
- 1:15below. You will find out because you get
- 1:16a ton of amazing stuff when you sign up
- 1:18with me. And don't worry, I break all of
- 1:20it down at the end of this video. So,
- 1:21please wait until the end to see all the
- 1:23amazing bonuses that you're going to get
- 1:25because you don't just get all of my
- 1:26bonuses, you get all of Declan
- 1:28O'Reilly's bonuses as well. I may be one
- 1:30top affiliates of all time, but he is
- 1:31the current new kid in town, the number
- 1:33one affiliate on the boards right now,
- 1:35and you get all of his bonuses plus all
- 1:37of mine if you use my link in the
- 1:38description below. On top of all that,
- 1:40you get 30 days for free, multiple
- 1:41courses, snapshots, live coaching calls,
- 1:44white-labeled videos that you can
- 1:45promote yourself, videos that I've
- 1:47already made, my face is not in them,
- 1:48they're completely white-labeled, and
- 1:50you can just send them to clients.
- 1:52Absolutely insane. We do so much heavy
- 1:54lifting for you guys. There is no better
- 1:55affiliate team out there, an affiliate
- 1:56community out there, than ours. So, use
- 1:58that link in the description below, you
- 2:00will not regret it. But anyway, back to
- 2:02the automation. So, for this example,
- 2:05I'm going to do a few different things
- 2:06here. The first thing I'm going to do is
- 2:07go over to the automation builder, and
- 2:09I'm going to build it with AI, with this
- 2:10button right up here. And this is where
- 2:12you can basically type in whatever you
- 2:13want, and then AI builds it for you
- 2:16inside of GoHighLevel. It's pretty
- 2:18insane. Is it perfect? Absolutely not.
- 2:20There's usually some bugs and problems
- 2:22with it, but you can always go in and
- 2:23fix it if you know what you're doing.
- 2:24And that's kind of what this video's
- 2:25about. Now, a lot of people when they
- 2:27get to this section, they get confused
- 2:29already because they don't know how to
- 2:30describe it to AI. And that's totally
- 2:32fair. Some people are really good at
- 2:33summarizing things or explaining
- 2:35themselves, and some people are not. But
- 2:37what I'm about to teach you in this
- 2:38video is that you don't need to be able
- 2:39to describe it. You can have ChatGPT AI
- 2:42do it for you. So, check this out. I am
- 2:44currently inside of ChatGPT. All of you
- 2:46watching probably already know what
- 2:47ChatGPT is, and if you don't, well, you
- 2:50should definitely check it out. It can
- 2:51pretty much do anything that you need,
- 2:52including create prompts for your AI
- 2:54automation. So, I'm basically just going
- 2:56to tell AI what to tell AI, if that
- 2:58makes sense. I have recently been
- 3:00posting a ton of videos on business
- 3:02breakdowns on Instagram. If you don't
- 3:03follow me on Instagram, definitely check
- 3:05it out. There's some pretty awesome
- 3:06content there. And basically, I'm just
- 3:07breaking down all different types of
- 3:08business models in like 60 seconds. I
- 3:10recently went viral breaking down a
- 3:12trash can cleaning business. I got over
- 3:141.1 million views and counting.
- 3:16Absolutely insane. I love this style of
- 3:17content, and I try to bring as many
- 3:19people over from the business side of
- 3:21the world to the GoHighLevel side of the
- 3:22world. And I'm about to show you why.
- 3:24So, my most recent post was on a pool
- 3:26cleaning company. Pretty
- 3:27self-explanatory. They come to your
- 3:29house, they clean your pool, and they
- 3:30leave. Nine out of 10 times, these
- 3:31companies work in a subscription base,
- 3:33which means they have to keep coming
- 3:34back to your house once a week or once a
- 3:36month or maybe once every 2 weeks. It
- 3:38depends on what you schedule. And when a
- 3:39company does that and they keep seeing a
- 3:41customer over and over again, they need
- 3:43a good CRM and automation to organize
- 3:45that. So, for this example, I'm going to
- 3:47create an AI automation builder that is
- 3:49specifically made for a pool cleaning
- 3:51company. I already typed it out, so I'm
- 3:53going to paste it right here. And here
- 3:54it is. Now, for the start, it's pretty
- 3:57intense. This basically covers almost
- 3:59every aspect of cleaning company all in
- 4:01one single automation. I'm going to read
- 4:03it off to you guys, and then we're going
- 4:04to break it down. So, I asked ChatGPT,
- 4:06"Can you create me a good prompt for the
- 4:08AI automation builder inside of
- 4:09GoHighLevel? I want it to be around a
- 4:11pipeline and opportunity and moving from
- 4:12multiple stages within the pipeline for
- 4:15a pool cleaning company." So, if you
- 4:16don't know what pipeline and
- 4:17opportunities are, basically, they are
- 4:19how you organize a business in terms of
- 4:21stages. So, for example, let's say
- 4:23someone's running a Facebook ad, someone
- 4:25fills out the Facebook form, and they
- 4:26get an automatic text. Well, the first
- 4:28stage would probably be lead. And the
- 4:30second stage might be lead responded.
- 4:32And then the third stage could be paying
- 4:34customer. And the fourth stage could be
- 4:36leave a review. So, as you can see, the
- 4:37stage keeps progressing until you have a
- 4:39customer that's paid and maybe even left
- 4:41a review on Google. That was a pretty
- 4:43basic example. It could be for anything
- 4:44inside of any business. You're just
- 4:46separating the business operations in
- 4:47stages. So, that's what we're doing
- 4:49right here. The stages should be when
- 4:50you get a lead from Google or Facebook,
- 4:52it leads to an automated message to that
- 4:54lead that has a 14-day, five text
- 4:57message follow-up campaign. So, I'm
- 4:58basically asking it to follow up with
- 5:00the lead whenever someone comes in from
- 5:02Facebook or Google, and I want them to
- 5:03send five messages in a span of 14 days.
- 5:06The next stage of the pipeline should be
- 5:07when the customer responds, and that
- 5:09triggers the automation to notify the
- 5:11business owner that they got a response.
- 5:12And then if the response has a no in it,
- 5:14it removes the lead from the automation
- 5:16entirely after moving them to the stage
- 5:18in the pipeline for dead leads. So,
- 5:19basically, what I said there is if the
- 5:21customer responds to the automated text,
- 5:23then we want to notify the business
- 5:24owner or the employee so they know to
- 5:26respond. However, if they say no in the
- 5:29text do not want the service at all, I
- 5:31want the automation to automatically
- 5:33remove that customer. I don't want to
- 5:34deal with them. They said no, let's
- 5:35leave it at that. And then I wanted them
- 5:37to create a stage called dead leads so
- 5:39that the company knows how many leads
- 5:40are dying from that Facebook and Google
- 5:42ad. All right, guys, next I said I also
- 5:43want there to be a stage for when leads
- 5:45say yes to the service that moves them
- 5:47to the paying customer stage. Now, that
- 5:49part I probably could have explained
- 5:50better, but for right now, we're just
- 5:51going to see how it does. After that, I
- 5:52said this happens when they begin paying
- 5:54for the service, which can also be put
- 5:56into the automation. Then after that, I
- 5:58want the final stage to be for existing
- 6:00customer base to send automated messages
- 6:02every time their cleaning service is
- 6:03coming up for the week. So, basically,
- 6:05what I'm saying is every time they have
- 6:06a service on Tuesday, I want them to get
- 6:08a message that says, "Hey, we're going
- 6:09to be there in 10 minutes." Whatever it
- 6:11may be, I can obviously change it later,
- 6:13but this is the entire system that I
- 6:14would build on the backbone of a pool
- 6:16cleaning service like the one that
- 6:18helped me today. So, let's see what
- 6:19happens. I'm going to press send, and
- 6:21hopefully ChatGPT can help me out. And
- 6:23we're off. ChatGPT is super quick, guys.
- 6:25As I'm recording this video, we're
- 6:26currently on ChatGPT 5.2, and it's
- 6:29already built out pretty much everything
- 6:31that we need. I mean, this is pretty
- 6:34crazy, guys. I'm going to end up copying
- 6:36this entire section and then pasting it
- 6:38over inside of GoHighLevel. So, let's
- 6:40work on that right now. I'm going to
- 6:42copy from here and then go all the way
- 6:44down. I'm going to stop right here
- 6:45because the end is technically just for
- 6:47me. So, let's copy. At the end, ChatGPT
- 6:49asked me if I wanted the exact SMS
- 6:51scripts optimized for conversions, the
- 6:53pipeline layout visually structured so I
- 6:55can go create it inside of GoHighLevel
- 6:56because obviously, automations don't
- 6:58create the pipeline and opportunity. You
- 6:59have to do that yourself. version
- 7:01designed specifically for high-ticket
- 7:02pool installs or a white-labeled version
- 7:04for your Blue Collar Cheat Code Course,
- 7:06which of course is something that I've
- 7:07already built. And ChatGPT knows me so
- 7:09well, they know my business, so that's
- 7:11why they asked that right there. And if
- 7:12you don't know about Blue Collar Cheat
- 7:13Code, definitely check it out. It's
- 7:14completely free in the link in the
- 7:15description below. The video that I
- 7:17filmed for the pool cleaning company, I
- 7:18have an entire breakdown inside of Blue
- 7:20Collar Cheat Code completely for free
- 7:21that shows exactly how I edited that
- 7:23video, which that pool company can now
- 7:25use as an ad on Facebook, Google, etc.
- 7:28Really freaking cool, and you get to
- 7:29just see everything behind the scenes.
- 7:31But anyway, you guys already know that.
- 7:32Link in description, Blue Collar Cheat
- 7:33Code completely for free. All right,
- 7:34let's take this copied prompt and paste
- 7:36it over inside of GoHighLevel. We're
- 7:38going to click right here. We're going
- 7:39to click paste. Doesn't really matter
- 7:40about the spacing or any of this. It's
- 7:42going to know what to do. Click enter,
- 7:43and we're already going to work. All
- 7:46right, guys, it took me inside of the
- 7:47builder. It's thinking. This part can
- 7:49take a while, so I'm going to
- 7:51fast-forward through it. It can usually
- 7:52take anywhere from a couple minutes to
- 7:54upwards of 10 or even 15 minutes,
- 7:56depending on how intricate the
- 7:57automation is, but this one should only
- 7:59take about 4 or 5 minutes, but we will
- 8:01see. All right, about 5 minutes have
- 8:02passed, and it has created the
- 8:05automation. Now, let's check it out.
- 8:07Let's see what this looks like. I'm
- 8:09going to get rid of the AI assistant
- 8:10right here, and then I'm going to zoom
- 8:12out real quick. And let's see how crazy
- 8:14this automation is. Wow, this is
- 8:17actually not bad at all. I thought it
- 8:18would be way bigger than this, so I'm
- 8:20pretty happy, but let's break it down
- 8:22and make sure it makes sense cuz if you
- 8:23don't understand the automation, then
- 8:25you can never go back in and fix it,
- 8:27change it, adapt it. So, the first thing
- 8:29I want to do, no matter what, because
- 8:30people do this all the time or they
- 8:31forget to do this all the time, is I
- 8:33want to name it so I don't forget it.
- 8:35So, I just called it pool cleaning
- 8:36automation, and then I want to to save
- 8:38it, which I believe I already have saved
- 8:39because I have it on auto save. But if
- 8:41you don't have auto save, then click
- 8:42save at the top right. You do not want
- 8:43to lose it, or you're just going to have
- 8:45to do all of that over again. All right,
- 8:46guys, starting with all of these at the
- 8:48top, these are our trigger links. These
- 8:50trigger everything to occur. So, we need
- 8:52to make sure the trigger links are
- 8:54perfect because you can't have a good
- 8:55automation without something triggering
- 8:57the events. So, the first trigger is a
- 8:59Facebook lead form submitted, which is
- 9:01exactly what we asked for. It's saying
- 9:02whenever someone submits a lead form on
- 9:04Facebook, which is how we run our ads,
- 9:06then it will trigger all the other
- 9:07events to occur. Now, obviously, we
- 9:09haven't chosen a Facebook lead form yet
- 9:11because we haven't built one, but if we
- 9:12did build one, we would see it right
- 9:14here. I have tons of videos on this
- 9:15already on YouTube, so I'm not going to
- 9:16break it down, but we would just click
- 9:18the form right here and click save
- 9:19trigger. Next, we have form submitted
- 9:21trigger. This is on the website, so of
- 9:22course, we're going to have a pool
- 9:23cleaning website. That pool cleaning
- 9:25website's going to have a form, and then
- 9:26we're just going to filter it out and
- 9:27click the form that we want. So, form is
- 9:30going to click right here, and we're
- 9:31going to click on the form. Once again,
- 9:32we don't have a form for this cuz this
- 9:34is just an example, but we would click
- 9:35it right there and save the trigger.
- 9:37After that, we've got TikTok form
- 9:38submitted. Now, I don't remember doing a
- 9:40TikTok one. I'm pretty sure my prompt
- 9:42asked for Google, so let me click on
- 9:44this real quick. And for this situation,
- 9:45if I wanted to do more of a Google lead
- 9:48form, I could go do that. Or if I just
- 9:50wanted to get rid of TikTok in general,
- 9:52I can click delete and just say, "Hey,
- 9:53we're not running TikTok. I don't want
- 9:55to run TikTok. Let's delete it." And we
- 9:56can just keep our website form submitted
- 9:58right here, because for the most part
- 9:59when you're running Google Ads, it goes
- 10:00straight to the website anyway. So,
- 10:02we'll just pretend this one is Google
- 10:03cuz it pretty much is. Next, we have
- 10:05contact tag. The contact tag is hot
- 10:08lead, and it obviously wants us to
- 10:09create that. So, we would type in hot
- 10:11lead and click add new tag. Then, we'd
- 10:13click save trigger, and we move over
- 10:15here to customer replied. This triggers
- 10:17all the events when a customer replies
- 10:19to the workflow. So, if we click add
- 10:20filter, click select, we can click on
- 10:22replied channel, and we can say that
- 10:24they replied to a chat widget, email,
- 10:26live chat, or SMS. We're most likely
- 10:28going to do SMS because that's what the
- 10:29entire automation is based around, but
- 10:31we could do this with any different
- 10:32channel, and we could have told Chat GPT
- 10:34to only do this for Facebook and then do
- 10:36a Facebook Messenger reply. It just
- 10:38depends on how you want to create it,
- 10:39but these are things that you need to
- 10:40know before you start automating. Click
- 10:42save. Next, we've got payment received.
- 10:45So, this is where it starts getting a
- 10:46little bit more complicated, and there's
- 10:48a reason I don't necessarily use AI
- 10:50Builder to do everything for me. And the
- 10:52reason being is because I don't like
- 10:54having all my automations in one
- 10:56automation. It's honestly way too
- 10:57stressful. I personally like to separate
- 10:59my automations based off the trigger
- 11:01events. So, what that means is I would
- 11:03not have this payment received as part
- 11:06of this automation. I would separate it
- 11:08completely and make a brand new
- 11:09automation that only has the payment
- 11:11received option. You'll understand that
- 11:13when we go more in depth down here, but
- 11:14that's personally just how I do it. I
- 11:16can have Chat GPT help me out with that,
- 11:18but that's exactly what I would do for
- 11:20this trigger event. Make a brand new
- 11:21automation for it. Same thing over here
- 11:23with customer booked appointment. I
- 11:25would most likely change this and turn
- 11:27it into its own automation because this
- 11:29is completely based off someone booking
- 11:30an appointment, and I want that to be
- 11:32separate from this primary automation.
- 11:34We're going to click add filter, click
- 11:35select, click in calendar, and then we
- 11:37would just choose the calendar that we
- 11:39created for the pool cleaning company.
- 11:41Pretty simple, and nothing too crazy
- 11:42there either. Save the trigger, and
- 11:44that's pretty much it for our trigger
- 11:45events. Now, let's come down here to the
- 11:47actions and see what actually happens
- 11:49when a lead enters this automation. The
- 11:51first thing is it creates or updates the
- 11:53contact. That's perfectly fine. The next
- 11:55thing is it adds a tag that says new
- 11:57lead. That's also easy to follow. Next,
- 11:58we have create pipeline opportunity. So,
- 12:00notice how it didn't pick a pipeline or
- 12:02a pipeline stage for us. That's because
- 12:04we didn't have one. We still need to go
- 12:06into the pipeline and opportunity
- 12:07section and create the stages that Chat
- 12:09GPT told us to, and then we would add
- 12:11those pipelines and stages right here.
- 12:13So, although the AI Builder can do a lot
- 12:15for us, it can't do things that we
- 12:17haven't already done in different
- 12:18sections of Go HighLevel. I still need
- 12:20to go create the pipeline, I need to
- 12:22create the stages, and I need to create
- 12:23the opportunities. Once I do that, I can
- 12:25come back in here and choose the ones
- 12:26that I want. Now, the pipeline one is
- 12:28easy because there's only one pipeline,
- 12:29so I know exactly which one to choose.
- 12:31Therefore, I would choose that pipeline,
- 12:32choose the beginning stage, and then
- 12:34save. After that, we have an internal
- 12:36notification. This notification is
- 12:38triggered whenever there is a new lead.
- 12:40So, it's going to say new pool cleaning
- 12:42lead, and then it's going to message the
- 12:44person who is in charge of that account,
- 12:46whether that's the owner of the pool
- 12:47company or maybe one of their employees.
- 12:49Right now, it's every single user under
- 12:51that subaccount, but if you wanted to,
- 12:52you could just choose a particular user
- 12:54and select them from here. There you go,
- 12:56and save. After that, we have the start
- 12:5714-day lead nurture drip. It has a batch
- 13:00size of 100 contacts, and it is going to
- 13:02do a 14-day follow-up. We're going to
- 13:04click save action, and I just noticed
- 13:06something. It doesn't allow us to do 14.
- 13:08It says we can only do seven. This
- 13:09personally isn't how I would do a
- 13:11follow-up campaign. I would just create
- 13:13the automations within a wait time
- 13:15between each one. I'm actually going to
- 13:17show you what that looks like really
- 13:17quick. I'm going to save this just in
- 13:19case, but what I would do instead of
- 13:20this drip campaign is I'd click plus,
- 13:22type in wait, click on wait, and do a
- 13:24time delay and just change the time
- 13:26delay every couple days. So, let's wait
- 13:281 day, then click on save action, and
- 13:30then you would put in an SMS or a
- 13:32follow-up. So, there we go. We've got an
- 13:33SMS right here. You would type in your
- 13:35follow-up message and press save. Then,
- 13:37you would just do that again, so we can
- 13:38actually click these three dots, copy
- 13:40the action, paste them below the SMS,
- 13:43wait again. This time, let's wait like 2
- 13:45days, save the action, and then do this
- 13:47over and over again. Copy the SMS, paste
- 13:50it below the wait time, change the
- 13:51message to follow-up message two. You
- 13:53can have Chat GPT come up with all the
- 13:54messages for you. I'm pretty sure they
- 13:56already did down here, but I'm not
- 13:58exactly seeing them. So, I'm wondering
- 14:00what exactly they did in this campaign.
- 14:03All right, guys. So, down here, there's
- 14:04a lot going on. I'm going to look at
- 14:05this and see if I can figure it out. So,
- 14:06the first one's a premium action. Some
- 14:08of you watching might not have premium
- 14:10actions. That's totally fine. You can
- 14:11have Chat GPT fix that for you, or you
- 14:13can just come over here to the builder,
- 14:15which is this little star icon over to
- 14:16the left, and we can say, "I do not want
- 14:19any premium actions in this builder."
- 14:25Let's see what it does. All right, guys.
- 14:26It did in fact change it for me. I asked
- 14:28it to do it over here, and we see it
- 14:30completely changed it. This time, it did
- 14:33keyword. So, it's basically looking for
- 14:35keywords or phrases that contain these
- 14:37words: yes, interested, quote, or
- 14:38schedule. You can add as many of these
- 14:40as you want, or you can just remove it
- 14:42entirely and do it manually. What I mean
- 14:43by that is instead of it having an
- 14:45automated response based off the
- 14:47customer's response, you can just handle
- 14:48it yourself as the business owner. When
- 14:50someone responds, you go in there and
- 14:51you answer for them. Tons of business
- 14:53owners do this. It's very normal. You
- 14:54don't need to automate everything, but
- 14:56for this example, we're building
- 14:57automation, so we're going to try our
- 14:59best. So, here we go. We know our intent
- 15:01now. Our intent is to find people that
- 15:03are replying yes. We want people that
- 15:04are interested. And then, we also can
- 15:06detect negative keywords. So, when they
- 15:08say no or not interested or stop, we
- 15:10have that as well. And then, based off
- 15:11of those, I'm actually going to come
- 15:12back over here to the AI Assistant and
- 15:15ask it to create the automation
- 15:16campaigns based off of if they say yes
- 15:19or no. And I'm going to delete the ones
- 15:20up here cuz obviously we don't need
- 15:21those. That was just an example. All
- 15:23right, guys. I said, "Create a 14-day
- 15:24SMS follow-up with five messages for
- 15:26when a customer replies with positive
- 15:28keywords, and if they respond with
- 15:29negative, please remove them from the
- 15:31automation entirely and from the contact
- 15:33list." So, let's press enter, and let's
- 15:35see if it does it. The reason I want to
- 15:36move them from the list entirely is
- 15:37because there are a lot of regulations
- 15:39with text messaging, and if you keep
- 15:41these people on your list forever,
- 15:42you're probably going to end up
- 15:43messaging them again. It's just how
- 15:44contact lists work. You forget which
- 15:46ones responded with no, you send a mass
- 15:48text message, and then they get mad and
- 15:49mad and mad. And if you do that too many
- 15:51times, you're going to get banned from
- 15:53being able to text message anyone at
- 15:55all. And that is a big red flag. You do
- 15:56not want this to happen to your agency,
- 15:58and you do not want it to happen to your
- 15:59clients. So, we're protecting ourselves
- 16:01by getting them completely out of the
- 16:03contact list entirely. All right, guys.
- 16:05That was crazy fast. That took like 20
- 16:07seconds. It's already completely done.
- 16:08We have the entire SMS follow-up
- 16:10campaign right here for when they say
- 16:12yes, and then we have delete contact for
- 16:14when they say no. I mean, guys, it does
- 16:16not get simpler than this. It's just
- 16:18doing everything I'm asking it to do. I
- 16:20know I say this all the time in my
- 16:21videos, but I really wish I had this
- 16:23stuff when I started Go HighLevel 4
- 16:24years ago because it's just not even
- 16:26fair anymore. Anyone who's just starting
- 16:27with Go HighLevel, you're very spoiled,
- 16:29and you are still getting in at an
- 16:30amazing time where AI is taking over,
- 16:33and you can utilize AI the correct way
- 16:35like we're doing right here in this
- 16:36video to help create systems that
- 16:38everyday business owners just can't do.
- 16:39A regular business owner who cleans
- 16:41pools for a living is going to have no
- 16:42idea what any of this means. And a lot
- 16:43of you watching this may have no idea
- 16:45what any of this means, but that doesn't
- 16:46matter because you're going to continue
- 16:48to watch these videos until you figure
- 16:49it out. You're going to continue to play
- 16:50with it, and once you figure it out, you
- 16:52can help that business owner, help all
- 16:54of those people who not only do not know
- 16:56what this means, but are never going to
- 16:58know what it means. And that's totally
- 16:59fine. That's why businesses exist. We do
- 17:01the things that other people don't or
- 17:03can't do. So, as you can see, we've got
- 17:04the full SMS follow-up. The first text
- 17:06message is right here. Just checking to
- 17:08see how everything is going. We're here
- 17:09if you have any questions or need
- 17:10assistance. Then, it waits 3 days, sends
- 17:12another text message, and that one is
- 17:14right here. This is a reminder for your
- 17:15upcoming appointment. Please let us know
- 17:17if you have any questions or need to
- 17:18reschedule. And this goes on for
- 17:20multiple, in fact, five text messages,
- 17:23and it waits 4 days, 3 days, 3 days, and
- 17:263 days, all right here. Pretty much
- 17:28exactly the way that we asked it to do.
- 17:31So, now are we completely done? Is this
- 17:33everything that we wanted? Absolutely
- 17:35not. There are a ton of different things
- 17:37that were not added in this automation,
- 17:39but like I said previously, I don't want
- 17:40them all added. I want to create them
- 17:42separately. So, ultimately, what I would
- 17:44do is I would come back up here, and I
- 17:46would probably get rid of some of these
- 17:48options. I would get rid of payment
- 17:49received. I would get rid of customer
- 17:51booked appointment, and I would keep
- 17:53this follow-up campaign specifically for
- 17:55when a lead comes into the system. leads
- 17:59are coming in through Facebook Ads and
- 18:00Google Ads, as you
- 18:06a third of the way done with the entire
- 18:08system build out for the pool cleaning
- 18:10company. That's pretty good. We could
- 18:11have knocked this out in about 10
- 18:12minutes. AI is just crazy fast. So, we
- 18:15could actually click this from draft to
- 18:16publish, click save, and we're good to
- 18:18go. But before I do that, I always go
- 18:19over to the settings option, and I make
- 18:21sure that we have stop on response
- 18:23because I want to make sure that nobody
- 18:24gets followed up with after they
- 18:26respond. If a customer responds on
- 18:27message three, they better not be sent
- 18:29message four and five. So, always make
- 18:31sure you have stop on response if you're
- 18:32doing a simple follow-up campaign. Then,
- 18:34click save at the top right. Now, we do
- 18:36have an issue while saving. There is
- 18:37some problem with this workflow data.
- 18:38Delete contact action has a corrupted
- 18:40type. Please reload your workflow. All
- 18:42right, let's go see what it is. This
- 18:43happens pretty often. So, if I scroll
- 18:44down here to delete workflow, I click
- 18:46the error. It says, "Remove contact from
- 18:48workflow. Workflow selection is
- 18:50required." So, let's click on that, and
- 18:52we want current workflow. Click save
- 18:53action. There we go. Then, click save.
- 18:55Create pipeline opportunity. Oh, it's
- 18:57because the pipeline hasn't been
- 18:59created. So, let me scroll back up to
- 19:00that. I'm going to select a random
- 19:02pipeline right now, the test pipeline,
- 19:04but like I said previously, you do have
- 19:05to have a pipeline done in order to do
- 19:07this. So, we would have just created
- 19:08this before. We're going to do the
- 19:09stage. We're just going to say new lead
- 19:11and click save. All right, it says zero
- 19:13errors at the top left. We should be
- 19:14good. So, we can head on back. All
- 19:17right, guys. Once the automation is
- 19:18done, I'm going to come over here to
- 19:19opportunities, and this is where I would
- 19:20have created that pipeline and
- 19:21opportunity in order to pull this all
- 19:23off. So, we would click on pipeline
- 19:24right here, click create pipeline, and
- 19:26we would add the stages that Chat GPT
- 19:28told us to add, and then we can just
- 19:30name the pipeline anything that we want.
- 19:31And then, you can go back to the
- 19:32automation and click on all of those
- 19:35stages and opportunities, and you're
- 19:36good. That's exactly how you create a
- 19:39custom automation for a specific
- 19:41business model and have Chat GPT do all
- 19:43the heavy lifting for you. Now, none of
- 19:45that will make any sense to you if you
- 19:47don't already know how to use
- 19:48automation. And for a lot of you
- 19:49watching this, you might just want to
- 19:50create those workflows from scratch.
- 19:52That's what I do all the time, but the
- 19:54building with AI tool just makes it a
- 19:55lot easier. And using Chat GPT is very,
- 19:58very helpful. You can use it for pretty
- 20:00much anything within GHL. So, for
- 20:02instance, I asked it to create the SMS
- 20:04scripts. Let's see what it does. And
- 20:06right now, as you can see, it is writing
- 20:08all of the messages for me. Message for
- 20:09day one, message for day two, day three,
- 20:12day four, and day five. All of the
- 20:13messages completely done. Now, this is
- 20:16where it gets absolutely insane. What if
- 20:18I wanted it to automatically respond for
- 20:20me? What if I didn't want the business
- 20:22owner to respond? Well, in 2026, that's
- 20:24possible. Check this out. I'm going to
- 20:26ask AI if it can help me train AI. So,
- 20:28as you can see, I said, "Can you help me
- 20:30train my AI bot on how to answer all the
- 20:32questions for the pool cleaning
- 20:33company?" So, check this out. It says,
- 20:34"Bot roll plus goal, paste into the
- 20:36instructions {slash} system prompt." So,
- 20:38you just take this goal, you copy it. We
- 20:40have quick qualifications. We can copy
- 20:42that, too. Default answers to common
- 20:44questions, copy and paste into the
- 20:45knowledge base. I mean, it tells you
- 20:46everything you need to know. It's still
- 20:48going. This is absolutely insane. This
- 20:51is crazy, guys. When you start to
- 20:53understand this, when you start to
- 20:54unlock all of these things, and you
- 20:56realize you can just take all of this
- 20:57knowledge, come back into GoHighLevel,
- 20:59click on AI agents, go over to
- 21:01conversation AI, create a bot, create a
- 21:03prompt-based bot right here. For right
- 21:05now, we'll just do general Q&A, but we
- 21:07could do appointment booking. It doesn't
- 21:08really matter. Click continue, call it
- 21:10pool cleaning bot, click on autopilot
- 21:13for responses, because we want it to
- 21:15actually respond. We can have all the
- 21:16supported channels, yada yada yada.
- 21:18Click save, and then come over here to
- 21:19bot goals. We have personality and goal.
- 21:22Then we have additional information
- 21:23right here. Let's go back to Chat GPT.
- 21:26We're going to copy the goal.
- 21:28Copy it right here,
- 21:29and paste it right here. And then, of
- 21:32course, we would put in the company name
- 21:33right here, but it even knew to put the
- 21:35brackets in, so that it will
- 21:36automatically put in the company name.
- 21:38Absolutely insane. And then we have
- 21:40additional information we can put right
- 21:41there, and we even have its personality.
- 21:43So, I can go back to Chat GPT, and
- 21:45honestly, it probably gave me the
- 21:46personality in here, but I don't see it,
- 21:48so I'm just going to type it in right
- 21:49here. I said, "Can you do the
- 21:50personality, as well?" I mean, this is
- 21:52genuinely insane. We've got option A,
- 21:53friendly pro. Option B, luxury. Option
- 21:56C, blue-collar, down-to-earth. Honestly,
- 21:58that's probably the one that I want. And
- 21:59then we have option D, which is ultra
- 22:00conversion, most direct. We also have
- 22:02never do, if you're unsure. This is
- 22:04absolutely crazy. You guys are watching
- 22:05my reaction in real time for how insane
- 22:07this is. Uh, we're going to do option C.
- 22:09So, copy this right here. Going to paste
- 22:11that in personality. Boom, and save. We
- 22:15also have additional information. This
- 22:17doesn't really matter right now. We
- 22:18would actually go over to bot training.
- 22:20Click on knowledge base, and put in the
- 22:22description for the knowledge base. So,
- 22:23we're going to put a name right here,
- 22:24pool cleaning company. And then, we're
- 22:27going to just put in pool cleaning
- 22:29company. And then, for the description,
- 22:30I put pool cleaning company that needs
- 22:31to get customers taken care of when they
- 22:33sign up for the service, and
- 22:34communicating when to schedule
- 22:35appointments. Pretty simple. You only
- 22:36have 175 characters, and that's 140. So,
- 22:39we're just going to keep it at that.
- 22:40Click create. It's going to open a brand
- 22:42new tab right here. And we have a ton of
- 22:43different options. We can either do a
- 22:45web crawler, if you have an actual
- 22:46website for the pool company, you're
- 22:48going to paste that into web crawler.
- 22:50So, you click on add source, click on
- 22:51web crawler, paste in the URL right
- 22:53here, and then it's going to study the
- 22:55entire website and understand everything
- 22:57on it. So, you could do this if you have
- 22:58the website done, or we could go over to
- 23:00FAQs, click on add source, click add
- 23:02FAQ. And then you can put the questions
- 23:04and the answers right here. And if
- 23:05you're wondering where to find those,
- 23:07Chat GPT did it for us already. Check
- 23:09this out. If I scroll all the way back
- 23:10up here, we have all the FAQs. As you
- 23:12can see, number three is common
- 23:14questions, so we can copy and paste all
- 23:16of these in the answer for when they ask
- 23:18what type of services do we have. And
- 23:20then for pricing, we can put this right
- 23:21here. What's included in weekly service?
- 23:23Put that right there. Copy, paste, copy,
- 23:25paste, copy, and paste. FAQ intense. We
- 23:28can add these as keyword {slash} intense
- 23:30for the bots. I mean, this is just nuts,
- 23:32guys. We would basically just be doing a
- 23:33lot of copying and pasting. Once you
- 23:35have all your questions in here, there's
- 23:36also another thing that you can do,
- 23:38which is really, really cool. You can do
- 23:40something called rich text. So, I can go
- 23:41to add source, click on rich text, and
- 23:43this is probably the most useful thing
- 23:45that you can do. It's probably better
- 23:47than everything else. We can go to the
- 23:48Chat GPT automation, copy everything we
- 23:51see right here. Literally everything.
- 23:53Scroll all the way down, press copy, and
- 23:56then paste it all into rich text. Once
- 23:58you have that whole thing copied and
- 23:59pasted, it doesn't even have to look
- 24:00nice. Type in the name right here. I
- 24:02just typed in Chat GPT summary, click
- 24:04save. And it's not only going to save
- 24:05everything we just did, it's learning
- 24:07everything we just did. And now the
- 24:09knowledge base is feeding it to the
- 24:10GoHighLevel AI chatbot. So, let's go
- 24:12test it out. Going to click back right
- 24:13here. Going to go to conversation AI.
- 24:15Going to click on agent list. Go to the
- 24:17pool cleaning bot. Going to click on bot
- 24:19training. Click on knowledge base, click
- 24:21on pool cleaning company. And then, as
- 24:22you can see right here, we've got one
- 24:24rich text available. So, let's see if it
- 24:26worked. I'm going to type in, "What does
- 24:28your company do?" Let's see if the AI
- 24:31bot knows what we do. It says, "We
- 24:33handle pool cleaning and maintenance
- 24:34weekly, bi-weekly, or one time. We do
- 24:36chemical balancing, skimming, vacuuming,
- 24:38filter checks, and green pool recovery.
- 24:40What kind of pool do you have?" Wow,
- 24:41this is crazy. I said, "30-ft by 20-ft
- 24:44in-ground with a diving board, 10 ft
- 24:46deep." Press enter. "Got it, thanks. Is
- 24:48your pool currently clean, or does it
- 24:49need some serious work, like rainwater
- 24:51or lots of debris, and what city are you
- 24:53in?" This is insane. This is actually
- 24:55insane. It knows everything. It
- 24:56literally knows everything so quickly,
- 24:58so easily. You guys need to be doing
- 25:00this. You need to be selling this. It's
- 25:01just outrageous. I'm going to keep
- 25:03answering a couple more questions, and
- 25:04let's see where it takes us. I said I
- 25:05live in Scottsdale, Arizona, and yes,
- 25:07it's very green. It says, "Thanks for
- 25:09the details. Green pools need a bit more
- 25:11work, so pricing usually starts higher.
- 25:12Are you looking for a one-time clean or
- 25:14ongoing service?" I'm going to say
- 25:15ongoing service. Wow, this is
- 25:17incredible. "Thanks. Is your pool
- 25:18chlorine or salt water? Also, can I get
- 25:21your full address and the best phone
- 25:22email to reach you? That way I can get
- 25:24you a quote." Unbelievable, guys. It did
- 25:26exactly what it was supposed to do,
- 25:28collect information from the customer,
- 25:30but also answer their questions in a
- 25:31timely manner. Now, that, my friends, is
- 25:33what the automation was built around.
- 25:36Yes, you can have the follow-up
- 25:37campaign, but as soon as that follow-up
- 25:39works, and you get a response, there is
- 25:41nothing better than having this bot that
- 25:43is completely trained. And by the way,
- 25:45trained in five freaking minutes by Chat
- 25:47GPT, it can now answer the questions,
- 25:49set up the meetings, collect the
- 25:50information from the customer, answer
- 25:52everything, pretty much do everything
- 25:54that the business owner needs done
- 25:55before they actually go and visit the
- 25:57site. This is proof that you guys could
- 25:58create an entire automation built on the
- 26:00backbone of an AI chatbot for a pool
- 26:02cleaning company, just like the one that
- 26:04worked at my house today, and you could
- 26:05sell this to that company in a
- 26:06heartbeat. So simple, so easy.
- 26:09Everything's done for you. I feel weird
- 26:11filming this video. I feel like I'm not
- 26:12even needed anymore. I mean, I just
- 26:13learned four years of GoHighLevel, so
- 26:15that AI can do all of it in seconds.
- 26:17It's pretty awesome, and I'm really
- 26:18happy for you guys, but man, this is
- 26:20just some crazy, crazy stuff, and you
- 26:22guys need to be taking advantage of it
- 26:23while you can. Now, obviously, there's a
- 26:25ton more I could have done, but this
- 26:26video's already pretty long, so I don't
- 26:28want to go more in-depth. If you guys
- 26:30want more in-depth videos, then just
- 26:31sign up right now as an affiliate. Go
- 26:33check out my link in the description
- 26:34below. I'm going to break down
- 26:36everything that you get when you become
- 26:38an affiliate with Dominic Baptist plus
- 26:40Declan O'Reilly. So, check it out. All
- 26:42right, guys. For anyone who stuck around
- 26:43till the end, if you want to become an
- 26:45affiliate of mine, click the link in the
- 26:46description below, and you will get
- 26:48access to all of this. Everything that
- 26:50I've ever built, plus everything that
- 26:51Declan O'Reilly has ever built. It is
- 26:53all right here in the HighLevel AI SaaS
- 26:55Lab. We've got the beginner videos for
- 26:57anyone who's brand new to GoHighLevel,
- 26:58which is a lot of you guys watching.
- 27:00We've got the videos that teach you how
- 27:01to master GoHighLevel the right way.
- 27:03We've got videos on how to get clients,
- 27:05which seems to be one of the more
- 27:06difficult things that GoHighLevelers
- 27:07have to do when they first get started.
- 27:09But after watching these videos and
- 27:11really getting into it, I promise, it
- 27:12becomes so much easier. We even teach
- 27:14you how to build systems that get you
- 27:16clients. On top of that, you get a ton
- 27:18of snapshots. Pretty much any snapshot
- 27:19that you could ever want, we've got
- 27:21right in here with multiple niches,
- 27:22multiple industries. There's no other
- 27:24community doing it like this. Scroll
- 27:25down a little bit more. We've got
- 27:26fulfillment and offers, which is another
- 27:29aspect of GHL that agencies struggle
- 27:31with. Is what do you offer, and how do
- 27:32you fulfill it? After that, we've got
- 27:34sales scripts. We've got AI prompts,
- 27:36which means you can just take the
- 27:37prompts that we already built and put
- 27:38them into your AI chatbots. Absolutely
- 27:40insane. At this point, I don't even know
- 27:42what you guys are doing. Our affiliate
- 27:43membership is doing all the heavy
- 27:44lifting for you. We've got HighLevel
- 27:46certification, if you want to be an
- 27:47expert. We've got agency snapshots for
- 27:49your agency. We've got the white-labeled
- 27:51onboarding videos, which is, of course,
- 27:53where I'm putting my video. So, you'll
- 27:54be able to come in here and download any
- 27:56version of the white-label video. And
- 27:57then you can take those videos and use
- 27:59them as promos for your agency. If we
- 28:01scroll down even more, we've got premium
- 28:02snapshots, scaling AI SaaS, AI mastery
- 28:05for people who want to really specify on
- 28:07AI, which, by the way, is very smart.
- 28:09And then we've got a few amazing things
- 28:10coming soon. We've got AI SEO and your
- 28:12first 10 clients playbook. Really cool.
- 28:14We've got Q&As. We've got live calls all
- 28:16the time. We've got full-time support.
- 28:19Everything that you need is right here.
- 28:21And you can only get all of this if
- 28:22you're an affiliate, so check the link
- 28:24in the description below. You're also
- 28:25going to get access to all of my
- 28:27courses. They will be in here. Very
- 28:28exciting stuff for the future. I'm glad
- 28:30I finally partnered with another
- 28:31affiliate, because it allows me to
- 28:33provide even more value than I have
- 28:34before. All right, guys. With that being
- 28:36said, definitely use the link in the
- 28:37description below. Check out blue-collar
- 28:39cheat code. It's completely for free.
- 28:40It's also in the link in the description
- 28:42below. So much free courses, so much
- 28:43free stuff. Why are you guys not in the
- 28:45link in the description below? But
- 28:46either way, I will see you guys in the
- 28:47next video. This was super fun. Can't
- 28:49wait for the next one. Peace out.
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