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AutoDS Orders: What You NEED To Know (Dropshipping Order Fulfillment) — Transcript

by AutoDS - Build Your Online Income · 3,656 words · 515 segments · language en · Watch on YouTube

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0:00Are you confused about your AutoDS
0:01orders? Don't worry because you're not
0:03alone. In this video, we're going to be
0:04breaking down everything from checking
0:06your order status and details to diving
0:09into order logs, sourcing requests,
0:11sample orders, and even how auto orderer
0:14credits work. Not sure what those are?
0:16Don't worry, because we're going to be
0:17breaking it all down for you along with
0:19a few other key features. If you're
0:21thinking of using AutoDS, this is the
0:24mustwatch guide to mastering your orders
0:26dashboard. Let's go ahead and get into
0:27it. Now, if you're not signed up to
0:28AutoDS just yet, you can go ahead and
0:30sign up right now for the special trial
0:32period for two weeks for just $1. So
0:35that way you can gain access to all of
0:36these different features and see if
0:38AutoDS is the right fit for you. So what
0:40happens after somebody places an order
0:41in your drop shipping store and you're
0:43already implementing automation with
0:44AutoDS. The first thing that's going to
0:46happen is your order is going to be
0:48showing in your orders page. So after
0:50you click on your orders page, this is
0:51what you're going to see. So the first
0:52thing you're going to have is the name
0:54of your product or the product itself.
0:55It's going to be everything that has
0:56been sold. Then you're going to have the
0:58date that it was sold, the order status,
1:00the estimated arrival, and a few more
1:03icons, which we'll get to in just a bit.
1:04But let's go ahead and get started first
1:06with the actual product. So, if you look
1:08over here, you're going to see the
1:09product that sold. You can go ahead and
1:11click into it. If you click onto the
1:12image, and then you're going to open up
1:14your order details page. So, on here,
1:15you're going to have all of the
1:16different details for the product that
1:19was sold. So here you're going to have
1:20the customer's information along with
1:22the order details as far as the status,
1:25the different tags. By the way, these
1:26tags are more than anything. So that way
1:28you can keep track of your analytics on
1:30your LODs dashboard. This isn't going to
1:32affect anything on your selling channel
1:33or anywhere else. Then you have an
1:34internal note section where you can add
1:36a note to yourself or if you're sharing
1:38your account with somebody else. Let's
1:39say if you have a virtual assistant, you
1:41can go ahead and put a note there so
1:42that way they can see it if they need
1:44to. Then you have the purchase info. So,
1:46you have the buy order ID, the buyer
1:48account, the buy price, the taxes, the
1:51fees, the tracking number, and the
1:53shipping carrier. This information down
1:55here, the purchase info. You're
1:57typically not going to be changing this.
1:58The only reason that you do want to
2:00change this is if you're doing things
2:01manually, but that's for a completely
2:03different video because today we are
2:04going over everything that's automated.
2:06Now, besides that, if we click into the
2:07product section over here, you're going
2:08to have more information on the product
2:10itself. So, you're going to see the
2:12supplier, the warehouse that it came
2:13from, the buy URL. So, if we go ahead
2:15and actually click this and then we
2:17simply just paste it to our browser,
2:19it's going to take us to the product
2:20that we're selling. Now, again, the
2:21information here also you can change if
2:23you want if you want to change, let's
2:25say, your supplier for this particular
2:27product or for this order. But again,
2:29you don't really have to do that unless
2:30you're doing things manually. Now,
2:31besides that, you also have this option
2:32here for sourcing request. So, if we
2:34click on this, it's going to take you to
2:36the sourcing request that I had already
2:38placed for this particular product. But
2:39pretty much what a sourcing request is,
2:41it's simply a request that sends out to
2:43AutoDS to look for more suppliers that
2:46are selling the same exact product. So
2:48that way you can have multiple options
2:50for suppliers and multiple different
2:52products with different shipping speeds.
2:54So that way you can see which one is
2:55best for you and which one is best for
2:56your store. Some products might be
2:58cheaper, some products might ship
2:59faster. So it's good to have different
3:01options. Now here you can see that I
3:03already did submit my sourcing request
3:05and this is what I received back. So, if
3:07this is a better deal for me, if I do
3:08like this more, I can just click on link
3:10product. And then going forward,
3:12whenever any orders are placed for this
3:14particular product, this is the supplier
3:15and the product that's going to be
3:16shipped out. So, now let's go back to
3:17our orders page where we're going to
3:18have a bit more information. Now,
3:20obviously, this right here is pretty
3:21obvious. It's the date that the order
3:22was placed, but then you see a few
3:24different color codings right here. You
3:25have a shipped, you have pending,
3:28ordered, shipped, delivered, canceled,
3:30and request return. So, this is pretty
3:32much all going to be automatically
3:33updated as your order is updated. So,
3:36for the most part, if you just jumped
3:37onto your orders page as you just got
3:39your order, it's going to be under
3:41pending. Now, pending simply means that
3:44the order is just in your orders page.
3:46Nothing has been done. The order for the
3:47product itself hasn't been placed,
3:48whether by you or by the system. We'll
3:50get to that in just a second, by the
3:52way. Then, you have ordered. This means
3:53that the product itself was already
3:55ordered from the supplier and it's been
3:56paid for. It's just waiting to be
3:58shipped. Shipped means that the supplier
4:00shipped out the product and already
4:01provided us and the system with a
4:03tracking number. Then we have delivered
4:05which of course means that the product
4:06was delivered and cancelled which means
4:09that the order has been cancelled
4:11whether by you or by the customer. Now
4:13on the section right next to it you have
4:14the estimated arrival. So this tells you
4:16when it was delivered or when it's
4:18expected to be delivered and then you
4:19have a couple of different icons. So for
4:21one you have the completed by the
4:22fulfilled by autods service icon. This
4:25is going to appear if you're using
4:26fulfilled by autos. What is fulfilled by
4:29autods? Well, Fulfill by AutoDS is just
4:31one of the two different automatic
4:33fulfillment methods that we offer
4:35through the AutoDS platform. The first
4:37one is going to be simply automatic
4:38orders. So, what's the difference? Well,
4:40automatic orders and fulfilled by AutoDS
4:43work kind of the same way except the
4:45fact that when you're using the
4:47automatic orders by itself, no fulfilled
4:50by AutoDS, that means you're going to be
4:52using your own buyer accounts. So, what
4:54you're going to do is you're going to go
4:56to over here under your settings, and
4:57then you're going to go ahead and click
4:58into the buyer accounts over here, and
5:00then you're going to click add an
5:02account here. You're going to go ahead
5:03and create your or sign into your Amazon
5:06account, your AliExpress account, your
5:09DHGate account, all of your different
5:11accounts that you use for your
5:13suppliers. Again, AliExpress, Amazon,
5:15DHK, Banggood, whatever suppliers you're
5:17using. So that way whenever you get an
5:19order, AutoDS is going to go ahead and
5:20sign in to those accounts and it's going
5:23to place the order on your behalf. Now,
5:24what's the difference between that and
5:26fulfilled by AutoDS? Well, fulfilled by
5:28AutoDS is also going to sign into your
5:29supplier accounts, except it's not going
5:32to be using your buyer accounts. It's
5:34going to be using the AutoDS buyer
5:35accounts, which in turn actually is a
5:38little bit safer with certain suppliers,
5:41especially Amazon, because Amazon, let's
5:43say, they don't like drop shippers too
5:44much. They don't like people sending
5:45their products to multiple different
5:47people because then they'll think that
5:49you're reselling their products, which
5:50we technically are, and they don't
5:52really like that. So, what they do is
5:53they ban your account. But if you're
5:55using Fulfilled by AutoDS, they can't
5:57ban your account because AutoDS has
5:59multiple accounts with Amazon and
6:01they're all Prime ready. So, you also
6:03get faster shipping. Now, besides our
6:05completed by Fulfilled by AutoDS service
6:07icon over here, we also have the
6:09internal note. We can click on that and
6:10add a note ourselves if we want to. And
6:12then we have the three little dots which
6:14are the more options. Here we have edit
6:16order, edit product or create a ticket
6:19about the order or request sourcing. So
6:22edit order and edit product that we
6:24already saw because we simply just click
6:26into the product itself or the order
6:28itself. And then we'll see it here. We
6:30have the order and the product. We
6:31already went over that. But then we have
6:32the create a ticket about the order. So
6:34if there's any issues that you have with
6:36the product itself or with your order,
6:38you can go ahead and create a ticket and
6:39somebody from our support team will be
6:41getting back to you pretty soon. in
6:42order to address this and make sure that
6:43everything is good with you and your
6:45customer. And then we have the request
6:47sourcing. So you remember how I showed
6:48you earlier that I I had already
6:50requested sourcing for a different
6:51product. Well, this is another way that
6:53you can do it. So you can click over
6:54here where it says request sourcing. By
6:56the way, this only works for products
6:58from China. This is going to cost you an
7:00auto orderer credit, but the cool thing
7:01about this is that it's only going to
7:03cost you an auto orderer credit if you
7:05request it anywhere outside of the
7:07orders page. So, let's say you're
7:08looking through our handbrake product
7:10section or you're looking through a
7:11different page on our system and you
7:13request sourcing from there. It'll cost
7:14you a credit. But if you do it from the
7:17orders page, it's actually free. It even
7:19says it here. So, sourcing requests from
7:21our orders page for your existing
7:22orders. So, you already need to have an
7:24order for that particular product are
7:27free and faster because you do get
7:28prioritized requests. And typically,
7:30these requests will get back to you with
7:33a few different options to choose from
7:34within a couple of minutes. So, if we do
7:36want to do that, we can go ahead and
7:37click on process sourcing request or
7:39review existing orders. So, we can see
7:41all the other options that we have for
7:42the products that have already been
7:44ordered. So, all you have to do from
7:45here is just simply click on process
7:46sourcing. Next up, we have the sourcing
7:48request tab. Obviously, we just spoke
7:50about that, but this is another place
7:52that you can do it. So, here you're also
7:53going to have the request sourcing, and
7:55then you're also going to have the
7:57review sourcing and the status of the
7:59sourcing request. So, the one we just
8:01did, the car power inverter is currently
8:03in progress. And then when it's ready,
8:05we can go ahead and review our sourcing
8:06requests and see which ones are better
8:08for us. So I just clicked into it and
8:10this is what it looks like. Currently,
8:11this is the only one that has showed up
8:13so far, but in a few minutes, we are
8:15going to have a few more options. Now,
8:16next to that, we have our tracking
8:18number. Then we have our item ID. We
8:20have the buy and the sell over here. The
8:23buy, this is where you're sourcing your
8:24products from. So if we click on it,
8:25it's going to take us to the AliExpress
8:27page that's selling our product. Or if
8:29we're sourcing our products from the
8:31AutoDS product section, it'll take us
8:33there. or if we're ordering from Amazon,
8:34it'll take us there. So, this is another
8:36product that I have on my store. And if
8:38we click into it, you can see that it's
8:40it takes us directly to the page on
8:42Amazon. Now, if you do the same thing
8:43for our sell page or the sale icon down
8:45here, then it's going to take us to the
8:47page where we're selling the product on
8:48our store. Now, we have our buyer
8:50username. This doesn't always appear.
8:52Sometimes our buyers don't have
8:53usernames, but that's okay. We have the
8:56quantity that was ordered as well. Then,
8:58we have the DAS or the days awaiting
9:00shipment. our customer information such
9:02as their name, their address, and then
9:03the store that we're selling our
9:05products on, our price, we have the buy
9:07price and the sell price, the profit
9:08that we can make from this product
9:10itself or from the sale, the fees and
9:12taxes. These are typically added
9:13automatically depending on your
9:15platform. This should already be set up
9:16on your on your part, so you don't have
9:18to worry about that. And you also have
9:19the order ID, so the buy order and the
9:21sell order. And then the different tags.
9:24Now, as far as our orders page, that's
9:25pretty much everything that you need to
9:26know here. So, let's talk about the auto
9:28orderer credits. Now, the auto orderer
9:30credits is something that you're going
9:31to have to have in order to actually use
9:33the fulfilled by AutoDS and the
9:35automatic orders. Here, we can simply
9:37click on buy credits. Now, if we click
9:39into it, we're going to see that we can
9:40buy 250 credits for $79. That's
9:43typically the most popular, but if we do
9:46increase how how many we want to
9:47purchase, it does become cheaper. So,
9:49let's say 500 credits is 130. So, you
9:52are going to be saving a few bucks. Now,
9:54next to that, we have the customized
9:56display. This is actually pretty cool
9:57because you can customize the display of
9:59everything that you're looking at on
10:00your orders page. So, if you want to
10:01move any of the things around, all you
10:03have to do is click on the name and just
10:05drag down and then you can just go ahead
10:07and arrange it the way that you want. If
10:09you want to just click on update, it
10:10will update it and set it the way that
10:12you have everything here. Then you have
10:14an export button over here. So, you can
10:15export all of your orders into a single
10:18CSV file. Now, another thing that's
10:20pretty important here is going to be
10:21this up here, which is your balance. So,
10:23your balance is what's going to be used
10:25for your fulfilled by AutoDS orders.
10:28Now, if you're using fulfilled by
10:29AutoDS, you're going to need to top up
10:31this balance. You can simply just click
10:33on load and then you can choose your
10:34amount and your payment method. You can
10:36choose either credit card, you can also
10:38choose PayPal or Payaneer. Personally, I
10:41go with Payaneer because Payaneer
10:42actually has the cheapest fee. It's only
10:443%. But at the end of the day, it's not
10:46that big of a difference, only 2%. But
10:48ultimately, it's up to you. Now, if
10:50you're not using fulfilled by AutoDS and
10:51instead you're using the automatic
10:53orders, then in that case in the auto
10:56orders page, what's going to happen is
10:57that you're also going to have your
10:59credit card details. So, whenever an
11:00order is placed, those credit card
11:02details are going to be what's used to
11:03pay for the product itself. Automatic
11:05orders pretty much uses all of your
11:07information, whereas fulfilled by AutoDS
11:09is going to use all of AutoDS's
11:10information. Okay, so now let's talk
11:12about returns really fast because I know
11:13this is a huge thing that a lot of
11:15people ask about. When it comes to
11:16returns, it's going to depend on how you
11:19placed your order or or how your order
11:20was placed through the system. If you
11:22have automatic orders turned on and
11:25you're not using fulfilled by AutoDS, so
11:28if you're using your own buyer accounts,
11:30what you're going to need to do is
11:31simply go to your buyer account on
11:33AliExpress or on Amazon or whatever the
11:35supplier was and request a return
11:37through there. So, you're going to be
11:38taking care of the returns through your
11:40supplier. Now, if you're using Fulfilled
11:42by AutoDS, that's going to be something
11:44different. In this case, what you can do
11:46is you can come to your orders page and
11:48then we're going to simply look at the
11:49order status. So, this one that shows
11:51delivered, just click on request return.
11:54Within 24 hours, if the return was
11:56approved, if we're still within the
11:57return window, you're going to have
11:58another icon right here, right next to
12:01the completed by fulfilled by AutoDS
12:02service. That's going to have the return
12:04label. It's also going to be in your
12:06email. But from there, you can go ahead
12:07and forward that to your customer so
12:08that way they can send the product back.
12:10All right. So, now the last thing that I
12:11want to talk to you about is going to be
12:13the samples orders. This is something
12:14new to AutoDS that a lot of people have
12:17been really really asking for. And the
12:19reason I'm putting it in this video is
12:20because at the end of the day, it's
12:22going to end up coming to your orders
12:23page, right? Let's say you're looking
12:24through the marketplace. Let's say
12:25you're looking through here and you find
12:26something that you like. Let's say this
12:29marry me LED sign. It's actually pretty
12:31cool. Here, once you click into the
12:32product page, you're going to have two
12:34different options. You have import
12:35draft, which will import it to your
12:36draft section, and you have the create
12:39sample order. So, here we can go ahead
12:41and create sample order. Select the
12:42store that you wish to do the sample
12:44order for. If you only have one
12:46selected, then don't worry about it.
12:47It's going to be by default. And then it
12:48takes you to this sample order page.
12:50Now, here you're going to be paying the
12:52sourcing price. So, you're going to be
12:53paying obviously cheaper than what you
12:54sell it for. You can choose how many you
12:56want to order. You can choose a
12:58different style. And all you have to do
13:00here is put in your information or even
13:02your customer's information because
13:03let's say you're ordering a sample for
13:04an influencer. You can do that directly
13:06through this page as well. So, it
13:08doesn't have to necessarily be a sample
13:09for you. It could be a sample for
13:10anybody. And then you have the advanced
13:12settings down here which gives you a bit
13:14more information on the tracking and the
13:15maximum shipping days and the maximum
13:17buy item price. So pretty much what this
13:18means is that the tracking conversion,
13:20this is something that you can set up,
13:22which I'll show you in just a second for
13:23all your other orders. Whenever you get
13:25a tracking number that isn't FedEx or
13:28DHL or UPS or USPS, it can convert it
13:32for you. So here you can convert all
13:34tracking numbers to QT track with zip
13:36code masquerade which pretty much covers
13:38the zip code and it makes it and it
13:40makes the system think that it's a
13:42different one or you can convert Amazon
13:44shipping carrier only to QR. This is
13:46usually the one that I would go with
13:47especially if we're ordering from Amazon
13:48and you also have a couple of other
13:50options. So you can convert your Amazon
13:52shipping carrier to Blueare Express or
13:54to QRA or you can even generate a UPS,
13:56FedEx or DHL tracking number. So that
13:59way the platform that you're selling on
14:00accepts that tracking number assuming
14:02the fact that they don't accept Blueare
14:03or Q Track or any of these other ones.
14:05Then we have the max shipping days if
14:07you do want a bit more information on
14:08some of these different sections. You
14:10can hover over the little question mark
14:12and it'll tell you a bit more
14:13information on that particular part just
14:15in case there's something that I'm going
14:16over that you don't understand fully.
14:17But pretty much what the maximum
14:18shipping days is is the total number of
14:21days that it should take for the product
14:22to reach your customer. And then we have
14:24the maximum buy price. So pretty much
14:26what this is is the most that you'll pay
14:28for this product. So if your supplier
14:29increases their price by $1 and this
14:30goes to $13.98, then it's not going to
14:33be purchased. The order for this will
14:34fail and you can just redo it manually
14:36or just accept it uh manually. And
14:38that's pretty much everything that you
14:39need to know about the AutoDS orders
14:40page. If there's anything in this that
14:42you want to learn a little bit more
14:44about, if there's anything on the system
14:45that you want to learn more about,
14:46please make sure you hit that subscribe
14:47button and make sure you smash that like
14:49button because we are coming out with a
14:50lot more videos on the different
14:52features to make sure that everything is
14:54clear for you. Huge thank you once again
14:56for watching, especially if you made it
14:57all the way to the end. My name is Mario
14:59with AutoDS and I'll catch you all next
15:00time.
15:02[Music]

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