Accessibility at an inflection point: Regulation, AI agents, and what comes next I Axe-con 2026 — Transcript
Full transcript
- 0:00Hello everyone, welcome to Axecon. I am
- 0:03Priti Kumar, founder and CEO of DQ
- 0:06Systems and I'm joined by our chief
- 0:08product officer, Dylan Barrow.
- 0:11It is a true honor to kick off this
- 0:14event
- 0:15and I as I begin these remarks I'm
- 0:18struck by the sheer sharing of this
- 0:21conference hence of thousands of you
- 0:25from every corner of the globe unified
- 0:29by a single relentless passion for
- 0:34digital accessibility.
- 0:37The Axecon experience is a testament to
- 0:41what happens when a community stops just
- 0:45wishing for change and starts demanding
- 0:49it. Your presence here is the heartbeat
- 0:53of this movement.
- 1:00Axcon has always looked forward to the
- 1:04future of accessibility,
- 1:07but this year
- 1:09we are truly teaching an inflection
- 1:11plan.
- 1:14The way we interact with computers,
- 1:18the way they understand us is
- 1:22fundamentally shifting.
- 1:24And because of this,
- 1:27accessibility can no longer be a
- 1:30downstream task or an asterox.
- 1:34We've all made some progress,
- 1:37but it must now be woven into the core
- 1:42infrastructure of how code and content
- 1:46is born.
- 1:48Today,
- 1:50the regulations require it.
- 1:54And as our virtual and physical world
- 1:57becomes more and more indistinguishable
- 2:00from one another and deeply intertwined,
- 2:04a barrierfree world is no longer just a
- 2:07goal. It is an absolute imperative.
- 2:16Change doesn't happen in a vacuum. It
- 2:20happens because of you.
- 2:22On the screen, we have a collage of the
- 2:25champions we've had the privilege to
- 2:27work with. People who wear their
- 2:31accessibility pins not just as an award,
- 2:35but as a promise.
- 2:39You are the ones who will take these
- 2:41insights from these two beliefs at gone
- 2:44and turn them into new momentum required
- 2:47to lead us through this new era that we
- 2:49are all living through.
- 2:52So last year we spoke about the upcoming
- 2:54changes in digital accessibility.
- 2:57But today we aren't making predictions
- 2:59anymore. We are in it. This is the
- 3:03moment.
- 3:05We've reached this peak because of your
- 3:07work and yes also because the world has
- 3:11caught us. Accessibility regulation is
- 3:14now through the global from the EAA to
- 3:18ADA title 2 to FBI. And for the first
- 3:22time in history, our technology is
- 3:24actually powerful enough to make digital
- 3:28equality a reality and not just a goal.
- 3:32What we've engaged in together is
- 3:35transformation. And ADSCON is the medium
- 3:38where knowledge sharing becomes progress
- 3:41making.
- 3:42And as we continue with this
- 3:44presentation, Jill and I will discuss
- 3:46the opportunities and challenges of us
- 3:49and the tools that we have to achieve
- 3:51our goals. You will hear from the titans
- 3:55leading the industry, Meta, HSBC,
- 3:58Microsoft, fans and Reuters and more.
- 4:02You will hear about the expanding impact
- 4:05of the EAA and ADA title huge and the
- 4:09culture shifts they are triggering.
- 4:12You'll hear about the technological
- 4:14advancements and our own innovations
- 4:16like ax MCT server and automated
- 4:19intelligent by def and um that are
- 4:23designed to help you. And now with over
- 4:2640 presentations to follow,
- 4:29you are standing in a ground swell of
- 4:34energy.
- 4:35Digital accessibility has momentum. Not
- 4:39that we added it to our roadmap
- 4:41momentum. Not that we hired one person
- 4:44and gave them no budget momentum, but
- 4:46real momentum and it is growing.
- 4:51These claimed that EAA is global. Now we
- 4:56have evidence 2025 was the year that
- 4:59accessibility moves from a
- 5:01recommendation to a requirement at an
- 5:03unprecedented scale. In the first half
- 5:06of the year, the EAA and Australia's
- 5:09conformance uh deadlines hit. By July,
- 5:13sebies uh regulations brought the hammer
- 5:16down on financial institutions and by
- 5:18fall or autumn, the pressure was
- 5:21visible. France demanded grocerers fix
- 5:24their websites. The Netherlands uh
- 5:27dispatched non-informance letters to
- 5:29global giants and Sweden began active
- 5:34inspections.
- 5:36On November 12th, we saw the first major
- 5:39seat of the EAA when the French
- 5:41disability organizations filed emergency
- 5:45injunctions against four major grocery
- 5:48chains. And meanwhile, in Norway, the
- 5:50health app um Health Si received a
- 5:54notice of non-compliance with a
- 5:56staggering daily fine of 50,000 women.
- 6:00The message of 2025 was clear. The event
- 6:04the runway is ending.
- 6:09It's only February 2026, but the wait
- 6:12and see era is officially dead. On our
- 6:16most recent visits to Bangalore and
- 6:19Dublin, the sentiment was unanimous. So
- 6:22is picking up and the EU working group
- 6:25is now beginning to share results across
- 6:28borders. We have the ADA title 2
- 6:31deadline in April. the HHS section 504
- 6:35deadline will hit in May. Around the
- 6:38same time, we expect the new PN301549
- 6:42standard to be published and then the
- 6:44FBI remediation deadline arrives in
- 6:47July. Phew.
- 6:50Oh, that's a lot. And if you're
- 6:51receiving score, that's April, May, May,
- 6:55July. And that's not a compliance
- 6:57calendar.
- 6:58That is a countdown. accessibility to be
- 7:02no longer a project, it's a process.
- 7:07So the first watershed moment is April
- 7:1024th, 2026,
- 7:12which is the deadlines for state and
- 7:14local governments to make their digital
- 7:17properties accessible and that is 8
- 7:20weeks away. We are seeing the closer
- 7:24inspection of VPADS than ever before.
- 7:27Yeah, states are rightfully terrified of
- 7:30the liability and interestingly AI is
- 7:33acting like a force multiplier.
- 7:36AI is democratizing the ability to file
- 7:39the legal challenges
- 7:41and yet only 14% of the school districts
- 7:45are prepared. They're scrambling to gain
- 7:48ground in a race against time.
- 7:52The second watershed will be the
- 7:54one-year anniversary of the EAA this
- 7:56June. I predict we will see escalating
- 8:00penalties and intense public scrutiny.
- 8:04Navigating the EAA requires
- 8:07regional expertise. You cannot treat
- 8:09your Europe as a monolith. The
- 8:11requirements in France RGAA are
- 8:14different from Germany BFSG.
- 8:18For nonhuman countries, the GDPR effect
- 8:21is real. And for anyone unfamiliar with
- 8:24GDPR,
- 8:26uh it is the EU strict privacy law that
- 8:29makes every website on Earth ask you
- 8:32about cookies. The EAA will follow the
- 8:35same path except you can't select accept
- 8:38all and move on. If you do business
- 8:42globally, your one way of and waiting
- 8:44and seeing is completely wrong.
- 8:48Now,
- 8:50I've just spent 10 minutes telling you
- 8:53the momentum is unstoppable.
- 8:56Regulations are expanding. Deadlines are
- 8:59real. Fines are real. I could end the
- 9:02keynote right here and you walk out
- 9:04feeling great.
- 9:07But you didn't come to Axe Con to feel
- 9:10great. Well, maybe that's you. But you
- 9:14came because you know there's still work
- 9:16to do and challenges ahead.
- 9:22Rana talked about this. We aim reports
- 9:25that 94.8%
- 9:28of the top 1 million homepages still
- 9:30have detectable work as failures.
- 9:34Mobile is even worse. 90% of the top iOS
- 9:38and Android apps fail the basic
- 9:40standards according to Ark Touch. This
- 9:43is happening despite the fact that
- 9:45people with disabilities represent $1.9
- 9:49trillion in annual spending.
- 9:53Why is this state of digital
- 9:55accessibility? Why is it so good? Look
- 9:59at 2026, right? We have self-driving
- 10:02cars. We have robots that can do surgery
- 10:06and AI that can write poetry. And most
- 10:09of the world's login buttons still don't
- 10:11have accessible names. That's where we
- 10:14are. Why?
- 10:19The first reason, our processes are
- 10:22broken. Accessibility is still too slow
- 10:25and too manual for development teams. I
- 10:29spoke with a major bank and they told me
- 10:31they justified their entire return on
- 10:34investment for DQ's tools just by
- 10:38automating the defect creation process.
- 10:42Not the planning, not the require
- 10:44requirements analysis, not the
- 10:46development, etc., etc.
- 10:50Just the logging.
- 10:53They were spending so much time writing
- 10:55tickets about the problem. They didn't
- 10:57have time to fix the problems. By the
- 11:00time a bug is manually logged, the
- 11:03developer has moved on mentally,
- 11:06emotionally, and sometimes to another
- 11:08company.
- 11:09Slow processes create backlog. Backlog
- 11:13creates debt. And debt left alone long
- 11:17enough stops being a backlog. It starts
- 11:20taking over entire releases.
- 11:27Now you might be thinking well maybe
- 11:29this is exactly the kind of problem AI
- 11:32should solve and you may be right except
- 11:36AI gener generated code has brought a
- 11:40new problem of its own
- 11:43AI is prolific
- 11:45but it is often confidently wrong. I
- 11:49recently asked an LLM, who is impacted
- 11:53by lack of keyboard access? Simple
- 11:55question. It initially listed only
- 11:59people with motor disabilities. And when
- 12:01I challenged it, it said, "You're
- 12:03right." Just like that. No push back, no
- 12:06questions, just instant agreement. And
- 12:09in the second response, it recalled the
- 12:12blind, low vision, and cognitive
- 12:15disability users it had excluded just 10
- 12:17seconds ago. It even added power users
- 12:21and developers to the category.
- 12:24Understandably so. It wasn't trained on
- 12:28an accessibility first knowledge base.
- 12:31It was trained on the internet. And we
- 12:33just spent five minutes talking about
- 12:35how broken the internet is for
- 12:37accessibility. So we trained AI on the
- 12:40broken web and then we asked it to fix
- 12:42the broken web. How do you think that's
- 12:45going to go? Inconsistent AI output
- 12:49creates a compliance risk that
- 12:51regulators will not overlook.
- 12:54If your AI doesn't have the right rules,
- 12:58the right prompts, and some guard rails,
- 13:01it's not solving your technical debt.
- 13:04It's actually just generating it faster.
- 13:09So, the combination of slow processes
- 13:12and and the sheer volume of new code
- 13:14generated by AI
- 13:17is a recipe for disaster. It causes
- 13:20defects to be caught late in the
- 13:23development life cycle, resulting in bug
- 13:25backlogs that are simply unmanageable.
- 13:31To solve this, we see companies fall
- 13:35into the point solution trap. They use
- 13:38different tools for designers,
- 13:40developers, testers, and compliance
- 13:43which inevitably produce disperate
- 13:46results.
- 13:48So now you don't have one accessibility
- 13:51problem, you have four accessibility
- 13:55problems and they don't agree with each
- 13:58other. We've seen this before with
- 14:01screen reader testing.
- 14:03Teams began tailoring their source code
- 14:06to specific screen reader quirks rather
- 14:09than universal assistive technology
- 14:12standards.
- 14:14The standards are here for a reason.
- 14:17They're here to ensure compatibility now
- 14:21and into the future.
- 14:24Let's be clear,
- 14:26technical compliance is the floor, not
- 14:29the ceiling. There is absolutely a time
- 14:32and place for manual testing. But that
- 14:35time should be spent validating
- 14:37usability and the human experience and
- 14:40governance of compliance not debugging
- 14:42why for example NVDA is outputting the
- 14:46wrong radio button count. Today
- 14:50we are seeing this pattern of
- 14:52fragmentation repeat with the EAA. While
- 14:55the EAA relies on EN301549
- 14:58the standard as the common ground.
- 15:01fragmented interpretations by different
- 15:03member states is introducing complexity
- 15:05that slows down the ability to scale.
- 15:09And this reminds me of the landscape a
- 15:11decade ago when non-standard
- 15:13interpretations of work made it
- 15:15difficult for teams to move fast. And
- 15:16that challenge is exactly by the
- 15:19open-sourced act score. We knew then
- 15:23what we know now. Accessibility only
- 15:26scales when we agree on a single source
- 15:28of truth. Adhering to universal
- 15:30standards is the only way to ensure your
- 15:33quote is compatible with a screen reader
- 15:35in Berlin, a screen magnifier in Lisbon
- 15:40or a refreshable braille display in
- 15:42Bangalore.
- 15:44And by automating the standards layer,
- 15:47whether that is code written by a human
- 15:49or by an AI agent, we finally free up
- 15:54the accessibility experts to focus on
- 15:56what they're truly passionate about. the
- 15:59human experience.
- 16:03We have a unique opportunity right now.
- 16:07By having humans and AI agents
- 16:10collaborate, we can turn accessibility
- 16:12from a bottleneck into a seamless part
- 16:15of the digital supply chain. We can
- 16:18erase finally erase the challenges we've
- 16:21been discussing for decades. And I mean
- 16:23decades.
- 16:25So, what does this look like?
- 16:28you as the user directing agents as one
- 16:33of your tools in your daily work.
- 16:38So we need a multi-layered platform to
- 16:41make these agents
- 16:43experts at accessibility.
- 16:46The user there, humans telling the
- 16:49agents what to do and providing the
- 16:52instructions and oversight of the
- 16:55agentled work and doing the work that
- 16:57really matters.
- 17:00The agent player, the autonomous task
- 17:03doers like Claude, code, open AI codeex
- 17:08that take the guidance from users and
- 17:11execute the work.
- 17:13the integration layer using standards
- 17:15like MCP to expose the right tools and
- 17:20data at the right time so that agents
- 17:23can automate
- 17:25whole accessibility workflows that cut
- 17:27across multiple business systems like
- 17:30Jira, other compliance systems like
- 17:32security, analytics and more.
- 17:36the rules and knowledge layer like the
- 17:39axe platform in DQ University and others
- 17:43structured machine actionable rules and
- 17:46knowledge that provides the specialist
- 17:49knowledge and guardrails and the checks
- 17:51on the agents work.
- 17:54This is a new ecosystem where AI
- 17:57verifies its own work against gold
- 17:59standard rules. This is what it looks
- 18:02like. And the human providing
- 18:04instructions and oversight gets results
- 18:07and answers at the speed of AI.
- 18:11So what does this do for you?
- 18:14Let's give it give you an example. You
- 18:17can set up a Slack bot to go fetch the
- 18:19data from apps monitor and reports, do
- 18:22the analysis and tell you what actions
- 18:25you need to take, which team do you need
- 18:28to go talk to and provide further
- 18:30training to. Dylan will show you this in
- 18:33action in the presentation very soon.
- 18:37This isn't the future, it's now.
- 18:4184% of front-end developers are already
- 18:45using AI and by the end of last year,
- 18:48cloud code produced
- 18:51195 million lines of code weekly for the
- 18:54for I think 115,000 developers. And this
- 18:57is just one of the many tools.
- 19:00Gartner predicts that by 2029
- 19:0460% of sites and apps will be
- 19:06architected primarily for AI agent
- 19:09consumption with humanfacing UX becoming
- 19:12a secondary layer as users increasingly
- 19:15delegate tasks to intelligent agents.
- 19:20Let that sit for a while.
- 19:23We spent 30 years creating a web that
- 19:25works for humans. Sort of. Now we have
- 19:29to create a web that works with humans
- 19:31and their assistant agent.
- 19:34And we must ensure that when an agent
- 19:37talks to an agent or a human talks to a
- 19:39natural language interface or interacts
- 19:42with a generative
- 19:44interface compiled on the fly. It is
- 19:47accessible by design not retrofitted not
- 19:50batched by design.
- 19:53Of
- 19:54course, technology moves faster than
- 19:57culture.
- 19:59Our customers fall into three camps. The
- 20:01averse, highly regulated banks, for
- 20:04example, who say, uh, we're not going to
- 20:07displace critical thinking with AI,
- 20:10the hesitant. Telecoms, for example,
- 20:13told me, one telecom told me, well,
- 20:15we've been told to be efficient, but
- 20:17fear the risk,
- 20:19the excited.
- 20:21a big tech chief accessibility officer
- 20:24who sees this as the only way to
- 20:26innovate our way out of the problem. So
- 20:30no, maybe. And finally, wherever you
- 20:34sit, the good news is that technology
- 20:36can meet you where you're at.
- 20:39We are at a unique inflection point.
- 20:41You've heard that a couple of times. We
- 20:43don't have to rely on the bad data AI
- 20:45was trained on. We can supplement it
- 20:47with structured machine readable use. We
- 20:50can use MCP to let AI verify its own
- 20:53work and iterate until it passes the
- 20:56tests. We have the tools, we have the
- 20:58standard, we have the deadlines, plenty
- 21:01of them. We just need the will to seize
- 21:04the moment.
- 21:07Uh we see the world's leading companies
- 21:10seasing this AI moments with incredible
- 21:13ambition. JP Martin Chase is deploying
- 21:15coding assisted agents to build the
- 21:18future of banking. American Express is
- 21:21reimagining customer service through AI
- 21:23power and chat. Walmart is architecting
- 21:26super agents to revolutionalize a
- 21:29millions of people's shop. But here's
- 21:31the hard truth. While these companies
- 21:33are seizing the AI moment, it is up to
- 21:36the champions within them, the people
- 21:38here to ensure accessibility is a part
- 21:41of that AI in infrastructure from day
- 21:44one. If we don't make it in now, we
- 21:46aren't innovating. We are just
- 21:48automating exclusion.
- 21:52We have the vision. Dylan has the engine
- 21:54to show you exactly how we turn this AI
- 21:56empirical into reality. Here is our
- 21:58chief product officer, Dylan Barrow.
- 22:02Thank you, Pryy. Um, as PY already said,
- 22:05AI is changing the way we all work and
- 22:07change the change is speeding up too.
- 22:10But the good news is that AI agents will
- 22:12prioritize accessibility. Does this
- 22:14statement surprise you? Before I tell
- 22:17you how AI agents will prioritize
- 22:19accessibility, let me impress on you all
- 22:21that we have a huge opportunity in our
- 22:23hands right now for accessibility. And
- 22:26this opportunity is an opportunity for
- 22:28you too. the opportunity to leverage the
- 22:31momentum of AI. AI is just about the
- 22:34only thing getting funding right now and
- 22:36the floodgates are open. This means that
- 22:38you can get funding for accessibility in
- 22:40the context of these AI initiatives. AI
- 22:43is changing the way we work and the
- 22:45workflows themselves. In some cases,
- 22:47these workflows are being completely or
- 22:49mostly automated. This means that you
- 22:52can leverage this moment to embed
- 22:54accessibility into these workflows. If
- 22:56you've ever been involved in the
- 22:58software rewrite, you will know it's
- 22:59easier to write the functionality, if
- 23:01you know about it from the start, than
- 23:03it is to retrofit it. Now is the time to
- 23:06get accessibility built into the AI
- 23:08workflows.
- 23:10At the same time, you can position
- 23:11yourself within the organization as a
- 23:13force for limiting the risk of these
- 23:16changed workflows, allowing your
- 23:18organization to reach the benefits of AI
- 23:20while staying compliant or even getting
- 23:22ahead in compliance.
- 23:24AI agents don't object to doing things.
- 23:27They just need to be enabled with the
- 23:29right tools and instructions.
- 23:34Let me give you a little taste of what's
- 23:36possible.
- 23:38I press play here. I've set up a
- 23:41personal bot. My bot can talk to me on
- 23:43Telegram and I ask it to stay on top of
- 23:45some of the things I need to pay
- 23:46attention to. When it notices something,
- 23:49it sends me a message. Here it has seen
- 23:51that a new issue was created in one of
- 23:53my products that's related to
- 23:54accessibility. I can tell it to go and
- 23:57address it.
- 23:59Once it knows what's going on, it
- 24:00updates me with its plan. At any point
- 24:03in this process, I can change my
- 24:05instructions, ask it to give me more
- 24:07information, or tell it to stop. In this
- 24:09case, when it comes back with a plan,
- 24:12let's give it a little bit of time here.
- 24:13Oh, there's the message. I can peruse
- 24:17that plan, and I can see that it's a
- 24:18good plan. Now I've I've set up my bot
- 24:21that it has access to all the AXDE tools
- 24:24MCP server and that means that it also
- 24:26has access to the analyze and remediate
- 24:28tools that that provides. I've given it
- 24:30instructions to use Axe Dev Tools MCP
- 24:33server when addressing accessibility
- 24:35issues.
- 24:36When it's done, it sends me a message
- 24:38with a link to the pull request so I can
- 24:40inspect the code changes. Let's have a
- 24:42look to see if the changes are good.
- 24:45So we'll open up GitHub here. And the
- 24:47first thing we'll notice as as we scroll
- 24:49down is that the fi there are four files
- 24:51that have changed. Well, let's look at
- 24:53those files. The first change here is
- 24:55one where it's changed the table uh what
- 24:59were previously table cells that should
- 25:00have been header cells into header
- 25:02cells. The second change it's made is to
- 25:05uh fix a color contrast issue by making
- 25:07the background darker. The third thing
- 25:09it's done is added an alt attribute to
- 25:12an image that was missing an an alt
- 25:14attribute by referencing the name in the
- 25:16code. And then the fourth thing that
- 25:18it's done is add some area labels to
- 25:21some uh icon links so that there's an
- 25:25accessible name for those too. So
- 25:27obviously Axe DevTools MCP and tools
- 25:29like it are one way you can make your
- 25:31agents better at accessibility.
- 25:35But how can we really seize this
- 25:36opportunity together?
- 25:39Well, the same principles apply here to
- 25:41the ones that apply for successful
- 25:43digital accessibility programs, but they
- 25:45are magnified. So, the degree to which
- 25:47you make this true will determine the
- 25:49degree to which your AI workflows will
- 25:51be good at accessibility.
- 25:53They need to be efficient. Now, with AI,
- 25:55this is somewhat diminished because the
- 25:57AI agent doesn't mind doing work and
- 25:59it's mostly so fast that it does not
- 26:01make a big difference in the overall
- 26:02productivity. But what you do want to
- 26:05ensure is that you're not giving your
- 26:06agent instructions that will result in
- 26:09unnecessary or even counterproductive
- 26:11work. So the quality of the tools and
- 26:13the quality of the advice is important.
- 26:16Secondly, and most importantly, the work
- 26:18needs to be streamlined. This means that
- 26:20it needs to fit into the way the
- 26:22workflow is designed. It needs to speak
- 26:24AI. Some of you may have seen that
- 26:27initially there was a lot of talk about
- 26:29agents browsing the web and doing things
- 26:30through existing UI. Well, it turns out
- 26:33that that is not a native AI way of
- 26:35doing things. So now we have MCP, we
- 26:38have the universal uh uh commerce
- 26:41protocol and we have webmc and other
- 26:44emerging standards that are much more AI
- 26:46native.
- 26:48Thirdly, it needs to be scalable. This
- 26:50means that it needs to be automated as
- 26:52much as possible. As AI scales, the
- 26:55accessibility process that's embedded
- 26:56into it must also scale. This means that
- 26:59for the majority of the work, it needs
- 27:00to be automated wherever the AI workflow
- 27:03needs it to be automated.
- 27:06So you should pay really pay attention
- 27:08to two things. Firstly, don't just
- 27:11accept that these workflows are fixed.
- 27:13They're not fixed things. They are
- 27:15highly customizable. Whether it's
- 27:17through leveraging MCP tools or skills
- 27:20or plugins or hooks, there are ways you
- 27:22can make the AI do stuff. And there are
- 27:25ways you can tell the AI to make the
- 27:27human pay attention to stuff. So take
- 27:30charge of the AI workflow at your
- 27:33company. Create and acquire the best
- 27:35tools to accessibility your company's AI
- 27:38agents. Create skills, plugins, and
- 27:40hooks. See how far you can push the
- 27:43limits. It may seem daunting at first,
- 27:46but actually the AI can help you do
- 27:47this. Just ask it.
- 27:50Secondly, the most tedious item in the
- 27:52accessibility work we do is fixing and
- 27:54testing. Try as much as you can to
- 27:57automate this tedious work. The more you
- 28:00automate this, the more AI capable your
- 28:02agents will be.
- 28:05At DQ, our goal is pretty simple. We
- 28:08want to put all the tools and data of
- 28:09the AX platform in the digital hands of
- 28:12your AI agents. Whether that is creating
- 28:15a monitoring scan to monitor a site or
- 28:18whether that is finding out which of
- 28:19your portfolio's applications has had
- 28:22the biggest drop in accessibility, you
- 28:24need to be able to do it through an
- 28:25agent. Our principles are simple and you
- 28:28should adopt the same or similar
- 28:30principles. Don't toil, get results.
- 28:34Don't hunt for information, get answers.
- 28:37This is how AI is changing our
- 28:39expectations and our lives.
- 28:42Let you show me what let me show you
- 28:44what this might look like for a product
- 28:46manager of an application. Kate Kate has
- 28:50her co-work agent set up with access to
- 28:52Axe Monitor and some of her other
- 28:54corporate tools. She wants to know what
- 28:56the accessibility of her site is like.
- 28:58She doesn't have to log in to Axe
- 29:00Monitor. The Ax MCP server knows where
- 29:02the data is and can map from her query
- 29:05about the recipe site to the scan inside
- 29:08monitor. To her horror, she can see that
- 29:10the score has been sinking over the last
- 29:12couple of days. This could be a
- 29:14disaster. Kate's a visual learner, so
- 29:16she asked for a bar chart so she can
- 29:18understand this a bit better. This is
- 29:20one of the main advantages of an AI
- 29:22agent with access to your data. It can
- 29:24simply create visualizations of that
- 29:26data for you on the fly, giving you
- 29:28answers immediately.
- 29:31Inspecting the bar chart, Kate can see
- 29:32that the biggest increase is in the
- 29:34serious issues, but there are a lot of
- 29:36critical issues, too. She needs to take
- 29:38action.
- 29:39quarterly reviews in four weeks and this
- 29:41is on the agenda. She asked for a plan
- 29:43for her team to get the numbers above
- 29:45her corporate threshold of 80%. The AI
- 29:48agent puts together a 3-week plan. Week
- 29:51one is to fix all the critical issues
- 29:53and the agent even gives HTML code
- 29:55markup suggestions for how to address
- 29:57the issues. She could easily push these
- 29:59to get over tickets from her agent. The
- 30:02agent tells her this will get a score up
- 30:04to 50% because it knows the X monitor
- 30:06scoring algorithm.
- 30:08With two more weeks of effort after
- 30:10that, the agent predicts that the team
- 30:12could be at 96%.
- 30:15This would be the highest score ever.
- 30:18This is the the accessibility management
- 30:20at the speed of AI. The good news, you
- 30:23can sign up now for our beta program for
- 30:25the Ax MCP server for Axe Monitor and
- 30:27get early access to these powerful
- 30:29tools. Just look for the links in the
- 30:31chat or the transcript transcript.
- 30:36The second thing we're doing is
- 30:37constantly driving the amount of
- 30:38everything we can automate down. Sorry,
- 30:41up
- 30:43could be down. Last year we released the
- 30:45AIdriven IGTS and advanced rules. High
- 30:48quality rules with low to zero false
- 30:50positives that do more of the testing
- 30:52for you or for your agent.
- 30:55Our AI powered features include the XMCP
- 30:57server, automated IGTS
- 31:00or intelligent guided uh tests for those
- 31:02of you who are not familiar with them.
- 31:04Advanced rules and action assistant.
- 31:06They help you test faster and at scale.
- 31:09Find, fix, validate issues as you code.
- 31:12Avoid agent sprawl by integrating into
- 31:15your company's AI agents, not creating
- 31:17new AI agents. Increasing team adoption,
- 31:21the team adoption of your of the tools
- 31:23because they make it so easy. Getting on
- 31:26demand expert back successful knowledge
- 31:28and guidance immediately.
- 31:30On top of that, with our Jira
- 31:32integration, EIA and RGA a standards
- 31:35alignment, you can more easily and
- 31:36confidently streamline dev workflows and
- 31:39tracking, maintain compliance reporting
- 31:42with global standards. When AI powered
- 31:44features partner with humanentric
- 31:46workflows, your accessibility strategy
- 31:49becomes more powerful than ever. And DQ
- 31:51is here to help make it all possible.
- 31:55With that, I want to make you aware of
- 31:57two presentations. one by Harris
- 31:59Schneiderman on how to get results
- 32:01without toiling called shift left
- 32:03without shifting gears and the second
- 32:06one on AI automating more testing called
- 32:09Axe innovations harnessing AI
- 32:11responsibly and with that I'm going to
- 32:13hand you back over to Py
- 32:23we can't hear you
- 32:25>> uh okay well of course you can't hear me
- 32:28because I'm on mute. Hello everybody.
- 32:30Didn't just showed you the engine, the
- 32:33Axe MCP server, automated IGTS,
- 32:38the agent to track compliance, and our
- 32:40grounded trusted rules.
- 32:44Now, let's talk about how you can use
- 32:48this to lead
- 32:50to navigate this new landscape. Your
- 32:52strategy
- 32:54must include three core pillars.
- 32:57Number one, get leadership to buy in.
- 33:01The EAA and Title 2 aren't just
- 33:03regulations. They are your leverage.
- 33:07Use this legal shift to move
- 33:10accessibility from a nice to have to a
- 33:13non-negotiable leadership priority.
- 33:17Two, equip your teams.
- 33:21Strategy fails without literacy.
- 33:26move your teams from how do I get
- 33:29started to having the tools and training
- 33:32to get going.
- 33:35Three,
- 33:37get a baseline.
- 33:39You can't fix
- 33:41what you haven't measured. Stop the
- 33:45guesswork.
- 33:46Implement the right tech stack to
- 33:49automate the standards layer so your
- 33:51human experts can finally focus on what
- 33:56matters, the human experience.
- 34:03We are ending the era of the Friday
- 34:09afternoon nightmare we all know too
- 34:11well.
- 34:13No manual only testing loops. No more
- 34:17missed deadlines. No more audit
- 34:19graveyards.
- 34:23No more inconsistent standards. And no
- 34:27more point solutions that don't scale.
- 34:33Agentic remediation, as Dylan showed
- 34:35you, can replace tickets with pull
- 34:38requests.
- 34:40And I know how. I know some of you felt
- 34:44that replacing tickets with pull
- 34:47requests. Agents find, fix and validate
- 34:51code in real time,
- 34:54guided by you, matching your patterns
- 34:57and work act standards before humans
- 35:01look at it and make sure it's right.
- 35:06Grounded and trusted truth.
- 35:08We are curing what I politely called the
- 35:13confidently wrong problem, but let's
- 35:16call it what it is, the confident liar
- 35:19problem.
- 35:21We are grounding AI in expert knowledge.
- 35:25We have eliminated some of the
- 35:27hallucinations that create technical
- 35:29debt. And through the validation loop,
- 35:33we can make sure humans are flagged if
- 35:36the AI goes off the rails. So no more
- 35:39guessing
- 35:41and accessibility at AI dev ops speed.
- 35:45By moving remediation into the IDE
- 35:49and the PR stage, we can turn
- 35:51accessibility into a standard of
- 35:54quality,
- 35:56not a downstream bug you are told about
- 35:59on a Friday afternoon.
- 36:04As we said right at the beginning,
- 36:08this is all about transforming knowledge
- 36:13sharing into progress making.
- 36:17You have two full days ahead of you,
- 36:20overflowing with opportunities to gain
- 36:22and share that knowledge. Use them,
- 36:26connect with each other. If you haven't
- 36:29already, join the Axecon Discord.
- 36:33This community is your greatest
- 36:35resource. Lean on it.
- 36:38Take a deep breath.
- 36:40Check your itineraries
- 36:43and get ready to immerse yourself.
- 36:46This is the power of community. This is
- 36:49energy in action. This is axecon. Let's
- 36:53get your book.
- 36:57>> Fantastic. Thank you so much, Py. Uh
- 36:59Dylan, thank you as well. Um really
- 37:03fantastic. I'm I'm I'm feeling
- 37:04energized. Um judging by the volume of
- 37:08tra uh chat and uh the amount of uh Q&A
- 37:11coming through, uh we've got an
- 37:13energized group here in attendance. Um
- 37:16just a reminder for all of y'all u
- 37:18please bring your questions to the Q&A
- 37:20section within the chat module. um and
- 37:22make use of that upvote that thumbs up
- 37:25feature uh to help the the the best
- 37:28questions bubble up to the top so I can
- 37:30relay them to Dylan and Priy here. Um
- 37:32Dylan and Priy the first question I've
- 37:34got there are quite a few questions
- 37:36around the same theme. Uh this question
- 37:39is how viable are AI tools for
- 37:42development when studies have shown that
- 37:44hallucinations are fundamental to
- 37:47underlying technology that LLMs are
- 37:49based on. There are quite a few other
- 37:50questions about that relative to AI in
- 37:53accessibility, AI in development. How do
- 37:55we trust this?
- 37:58>> Well, I think my answer to that is you
- 38:00don't trust, you you verify. So, I've
- 38:03been using AI agents a lot to code and I
- 38:07find that uh first of all, you know, you
- 38:10need to ask them to do a very good plan
- 38:13and you need to inspect that plan in
- 38:15detail. uh and even if you've given them
- 38:17uh a plan of what you want them to do,
- 38:20they'll sometimes sort of forget that
- 38:22that the plan exists and and so you
- 38:25constantly have to ensure that the work
- 38:28that they're doing um in fact meets
- 38:30whatever requirements you you want it to
- 38:32meet. And so that same thing goes for
- 38:34the functional requirements for uh the
- 38:37implementation sometimes the goals of
- 38:39what you're trying to achieve. And it's
- 38:41of course going to apply uh for
- 38:42accessibility. So I think if there's one
- 38:46message that Piny and I are trying to
- 38:48get through in this overall
- 38:49presentation, it's uh take control of
- 38:51that. Don't just accept um the the the
- 38:54out the the out the output that you're
- 38:56getting because you can make it you can
- 38:58make the results a lot better just by
- 39:02the way that you actually use the tools
- 39:04yourself. If you just give them a sort
- 39:06of a vague um
- 39:09command or or instruction, of course
- 39:12they're going to, you know, you're going
- 39:14to end up with with something that's far
- 39:16away from what you intended. You have to
- 39:17be very precise. You have to structure
- 39:20the the work. You have to give them very
- 39:22detailed instructions. You have to make
- 39:24sure that they put those instructions
- 39:26into their memory. Remember them,
- 39:28remember the principles. You have to
- 39:29sometimes remind them of the principles.
- 39:31Now, now these things are getting better
- 39:33and better and better. I mean, they're
- 39:35already sort of streets ahead now than
- 39:37they were 3 months ago, and they're
- 39:39streets ahead of where they were 3
- 39:40months before that. The underlying LLMs
- 39:43are actually hugely powerful. And what a
- 39:45lot of the innovation that's happening
- 39:47right now is around how to structure and
- 39:50use that in such a way that we get uh
- 39:52good good outcomes. And so, Claude code
- 39:55has made huge um advances here. There's
- 39:58things like open claw that have been
- 39:59released. They take different approaches
- 40:02and and a lot of what these things are
- 40:04doing is simply structuring uh what they
- 40:07ask the LLM to do in such a way that
- 40:09they get better results. Now those same
- 40:11things are going to apply those same
- 40:13advances are going to apply to
- 40:15accessibility
- 40:17um as long as you have the right
- 40:20knowledge and tools and and ways of
- 40:22checking that what the actual agent is
- 40:24doing is accessible. So, so that's the
- 40:26second thing that I think Py and I are
- 40:29are trying to get across is first of all
- 40:32take charge of this, learn how to use it
- 40:34properly, customize it, etc. But second
- 40:36of all, you got to make it an expert at
- 40:38accessibility. You got to give it the
- 40:40tools to so it can help itself and then
- 40:43you've got to have the the human
- 40:45oversight. You got to check its work.
- 40:47Um, it's not about trust at all. I don't
- 40:50think we can trust any of these things.
- 40:52not as much as we can trust any of our
- 40:54developers to to not make mistakes or do
- 40:57exactly what what what uh what we
- 41:00thought we asked them to do.
- 41:02>> And the only thing I'll add to that Ryan
- 41:04before I you know you ask the next
- 41:06question is
- 41:09I I've been doing a lot of coding as
- 41:10well with agents and what I've noticed
- 41:12is that you have to iterate a lot. So
- 41:16it's not just one and done. You can't
- 41:19just say okay this is the output I'm
- 41:21going to take it for granted. You do
- 41:22have to validate trust and verify like
- 41:24Dylan said but it's also a very
- 41:26iterative process. So you have to uh
- 41:30remember that you know. Yeah.
- 41:32>> Thank you. Um follow-up question. Um
- 41:34actually a two-parter. Um could you
- 41:37clarify
- 41:39um what the axe tools are trained on and
- 41:42then also there are a number of folks
- 41:44are aware of the no false positives
- 41:46mantra associated with axe core. Could
- 41:49you elaborate on whether no false
- 41:51positives also applies to this this
- 41:54training?
- 41:56>> So yeah the the no false positives
- 41:58mantra of uh Xcore sometimes gets
- 42:01misunderstood. I'll start with that
- 42:03because it's misunderstood like of
- 42:05course there are going to be bugs and of
- 42:07course there are going to be things that
- 42:09we get wrong. Uh also some things can
- 42:12appear as false positives where new
- 42:14technology has come up and something
- 42:16that used to work in a very reliable
- 42:18accurate way no longer works as reliably
- 42:21and accurately and it has to be updated.
- 42:23So so when we say no false positives
- 42:26what do we mean? What we mean by that is
- 42:29that every time we think about creating
- 42:31a rule for ax core, we think about first
- 42:34of all can we uh is it feasible for us
- 42:38to create a rule which given everything
- 42:40that we know about the technology etc
- 42:42has a very high chance of being
- 42:44extremely accurate right and by that we
- 42:47mean you know extremely low if we test
- 42:51thousands of issues say we tested 10,000
- 42:54issues we expect them sorry elements we
- 42:57expect the number of uh issues that
- 42:59occur to be less than one in a sort of a
- 43:02thousand. That's what we're kind of
- 43:04aiming for something in that range. And
- 43:06if you look at the number of false
- 43:07positives that do occur if you use
- 43:09Axore, it's extremely low. And that is
- 43:12partially that is you know because we've
- 43:15taken that care in asking ourselves
- 43:17during the design phase of everything
- 43:19single rule is it possible with the
- 43:21technology that we have today to do this
- 43:23in such a way that that that that error
- 43:25rate is going to be extremely extremely
- 43:27small. Right? So that's that's what zero
- 43:30false positives manifesto means to us.
- 43:33And we take that same zero false
- 43:35positives manifesto. It's an approach of
- 43:37of of designing the rules that that that
- 43:40you're actually going to even try to
- 43:42write such that they have a that you
- 43:44have a very high uh confidence that
- 43:47they're going to be they're going to be
- 43:48good. They're not going to be noisy. And
- 43:50we apply it to AI as well. I mean, if
- 43:52you really want to get into a lot of the
- 43:54details with this, please attend the the
- 43:56talk by Wilfierce and No Barrel because
- 43:59they will go into this into a lot more
- 44:01detail than I can go into here. But the
- 44:04principle is first of all we come up
- 44:06with ideas and then we critically
- 44:08evaluate them and say given the
- 44:09technology is there a chance is there a
- 44:12chance we could write this such that
- 44:13it'll be high quality and low false uh
- 44:16low false positive and if there isn't
- 44:17then we don't do it and then if we think
- 44:20that there is then the approach from
- 44:23from that point on is to try to
- 44:25implement it to test it against live
- 44:27data and to iterate on that and we won't
- 44:30release the rule unless we get to a
- 44:32point where that false positive rate is
- 44:34low with non-determin deterministic
- 44:38stuff like LLM in the picture. We also
- 44:41have started to introduce the concept of
- 44:43how you know how how noisy are you
- 44:46willing to allow this to be so that you
- 44:48can set that to some degree yourself.
- 44:50But we're also taking other approaches
- 44:52because some of the non-determinism is
- 44:55you know fi out of five times it might
- 44:57get it right three and wrong twi too
- 44:59there are other techniques that we can
- 45:00use to then get get you a much more
- 45:03consistent result all the time by by
- 45:06applying statistical techniques to that
- 45:08as well and we try to apply those on top
- 45:10of it as well. So for us it's to try
- 45:14when we say zero false positives we
- 45:15really mean taking that approach to very
- 45:18very high quality rules. Why do we do
- 45:20that? Why do we think that's important?
- 45:21Why don't we just, you know, come up
- 45:23with a bunch of rules that is um that
- 45:26are noisy? And the reason is because
- 45:28false positives are require effort to
- 45:31determine whether or not they're they're
- 45:33real or not. And that turns people off,
- 45:35especially if you're trying to move
- 45:37faster and faster and faster with AI.
- 45:39The more false positives you have, the
- 45:41more noise and the more you're likely to
- 45:43just not use the tool at all. So, so you
- 45:46know we we cannot achieve DQ's manifesto
- 45:50digital equality by creating noisy noisy
- 45:53tools and and that's the reason that we
- 45:55have this uh zero false positive um
- 45:58manifesto in the first place. I I don't
- 46:00know Ryan have I answered all aspects of
- 46:02that 2.5
- 46:04>> I think so. Yeah. Thank you. Thank you
- 46:05very much.
- 46:06>> Ryan, one one thing I'll add to that is
- 46:08that it is a continuous investment and
- 46:11we believe in that. We've got subject
- 46:13matter experts who are constantly giving
- 46:15feedback and uh creating test cases and
- 46:18creating um websites to test the rules
- 46:22before we release it. So yeah.
- 46:24>> Okay. I want to get in one more question
- 46:26here. We've got about two minutes. Um so
- 46:29if you could budget your your answer
- 46:30time to be about two minutes, that'd be
- 46:32fantastic. Um this is a trickier a
- 46:34trickier one though. Um even though
- 46:36legal deadlines like ADA title 2
- 46:38compliance are approaching, we see a lot
- 46:40of movement among government and private
- 46:43corporations to shove and distance
- 46:45themselves from DEI, right? Um how can
- 46:49we remain staunch advocates at our
- 46:52companies to make accessibility a
- 46:53priority when this is met from fear of
- 46:57retaliation or association with DEI?
- 47:03>> That's I'll let you take that. Yeah,
- 47:05that's that's very sad actually to hear.
- 47:09Um, we encourage you to use the
- 47:12regulations to really get your
- 47:15leadership to pay attention to this. You
- 47:18know, um, I think the human condition is
- 47:22such that things happen in waves. They
- 47:24come and go. What we have to do is we
- 47:27have to remain steadfast and we have to
- 47:30stay passionate.
- 47:33We have to keep the momentum for digital
- 47:35equality to actually prevail. Um whether
- 47:40it's AI, whether it's DEI,
- 47:43um we have to use whatever momentum
- 47:47builders we can get to get the message
- 47:49to our leadership and make accessibility
- 47:52a reality.
- 47:53>> Thank you, Pretty. I just wanted to add
- 47:54on to private corporations,
- 47:57don't forget uh there are other
- 48:00regulations. We talked about the
- 48:02European Accessibility Act, for example,
- 48:03in in this presentation, right? ADA
- 48:05title two isn't the only game in town.
- 48:07So,
- 48:07>> yeah.
- 48:08>> Um, Dylan and Py, thank you so much. Uh,
- 48:10I've got to get folks out of here on
- 48:12time. Really appreciate it. Everyone in
- 48:15attendance, thank you for the fantastic
- 48:16everybody. Byebye. Q&A.
- 48:20>> Yeah, really appreciate your time. Um,
- 48:22have a great Axecon everybody.
- 48:23>> Bye.
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