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Accessibility at an inflection point: Regulation, AI agents, and what comes next I Axe-con 2026 — Transcript

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  1. 0:00Hello everyone, welcome to Axecon. I am
  2. 0:03Priti Kumar, founder and CEO of DQ
  3. 0:06Systems and I'm joined by our chief
  4. 0:08product officer, Dylan Barrow.
  5. 0:11It is a true honor to kick off this
  6. 0:14event
  7. 0:15and I as I begin these remarks I'm
  8. 0:18struck by the sheer sharing of this
  9. 0:21conference hence of thousands of you
  10. 0:25from every corner of the globe unified
  11. 0:29by a single relentless passion for
  12. 0:34digital accessibility.
  13. 0:37The Axecon experience is a testament to
  14. 0:41what happens when a community stops just
  15. 0:45wishing for change and starts demanding
  16. 0:49it. Your presence here is the heartbeat
  17. 0:53of this movement.
  18. 1:00Axcon has always looked forward to the
  19. 1:04future of accessibility,
  20. 1:07but this year
  21. 1:09we are truly teaching an inflection
  22. 1:11plan.
  23. 1:14The way we interact with computers,
  24. 1:18the way they understand us is
  25. 1:22fundamentally shifting.
  26. 1:24And because of this,
  27. 1:27accessibility can no longer be a
  28. 1:30downstream task or an asterox.
  29. 1:34We've all made some progress,
  30. 1:37but it must now be woven into the core
  31. 1:42infrastructure of how code and content
  32. 1:46is born.
  33. 1:48Today,
  34. 1:50the regulations require it.
  35. 1:54And as our virtual and physical world
  36. 1:57becomes more and more indistinguishable
  37. 2:00from one another and deeply intertwined,
  38. 2:04a barrierfree world is no longer just a
  39. 2:07goal. It is an absolute imperative.
  40. 2:16Change doesn't happen in a vacuum. It
  41. 2:20happens because of you.
  42. 2:22On the screen, we have a collage of the
  43. 2:25champions we've had the privilege to
  44. 2:27work with. People who wear their
  45. 2:31accessibility pins not just as an award,
  46. 2:35but as a promise.
  47. 2:39You are the ones who will take these
  48. 2:41insights from these two beliefs at gone
  49. 2:44and turn them into new momentum required
  50. 2:47to lead us through this new era that we
  51. 2:49are all living through.
  52. 2:52So last year we spoke about the upcoming
  53. 2:54changes in digital accessibility.
  54. 2:57But today we aren't making predictions
  55. 2:59anymore. We are in it. This is the
  56. 3:03moment.
  57. 3:05We've reached this peak because of your
  58. 3:07work and yes also because the world has
  59. 3:11caught us. Accessibility regulation is
  60. 3:14now through the global from the EAA to
  61. 3:18ADA title 2 to FBI. And for the first
  62. 3:22time in history, our technology is
  63. 3:24actually powerful enough to make digital
  64. 3:28equality a reality and not just a goal.
  65. 3:32What we've engaged in together is
  66. 3:35transformation. And ADSCON is the medium
  67. 3:38where knowledge sharing becomes progress
  68. 3:41making.
  69. 3:42And as we continue with this
  70. 3:44presentation, Jill and I will discuss
  71. 3:46the opportunities and challenges of us
  72. 3:49and the tools that we have to achieve
  73. 3:51our goals. You will hear from the titans
  74. 3:55leading the industry, Meta, HSBC,
  75. 3:58Microsoft, fans and Reuters and more.
  76. 4:02You will hear about the expanding impact
  77. 4:05of the EAA and ADA title huge and the
  78. 4:09culture shifts they are triggering.
  79. 4:12You'll hear about the technological
  80. 4:14advancements and our own innovations
  81. 4:16like ax MCT server and automated
  82. 4:19intelligent by def and um that are
  83. 4:23designed to help you. And now with over
  84. 4:2640 presentations to follow,
  85. 4:29you are standing in a ground swell of
  86. 4:34energy.
  87. 4:35Digital accessibility has momentum. Not
  88. 4:39that we added it to our roadmap
  89. 4:41momentum. Not that we hired one person
  90. 4:44and gave them no budget momentum, but
  91. 4:46real momentum and it is growing.
  92. 4:51These claimed that EAA is global. Now we
  93. 4:56have evidence 2025 was the year that
  94. 4:59accessibility moves from a
  95. 5:01recommendation to a requirement at an
  96. 5:03unprecedented scale. In the first half
  97. 5:06of the year, the EAA and Australia's
  98. 5:09conformance uh deadlines hit. By July,
  99. 5:13sebies uh regulations brought the hammer
  100. 5:16down on financial institutions and by
  101. 5:18fall or autumn, the pressure was
  102. 5:21visible. France demanded grocerers fix
  103. 5:24their websites. The Netherlands uh
  104. 5:27dispatched non-informance letters to
  105. 5:29global giants and Sweden began active
  106. 5:34inspections.
  107. 5:36On November 12th, we saw the first major
  108. 5:39seat of the EAA when the French
  109. 5:41disability organizations filed emergency
  110. 5:45injunctions against four major grocery
  111. 5:48chains. And meanwhile, in Norway, the
  112. 5:50health app um Health Si received a
  113. 5:54notice of non-compliance with a
  114. 5:56staggering daily fine of 50,000 women.
  115. 6:00The message of 2025 was clear. The event
  116. 6:04the runway is ending.
  117. 6:09It's only February 2026, but the wait
  118. 6:12and see era is officially dead. On our
  119. 6:16most recent visits to Bangalore and
  120. 6:19Dublin, the sentiment was unanimous. So
  121. 6:22is picking up and the EU working group
  122. 6:25is now beginning to share results across
  123. 6:28borders. We have the ADA title 2
  124. 6:31deadline in April. the HHS section 504
  125. 6:35deadline will hit in May. Around the
  126. 6:38same time, we expect the new PN301549
  127. 6:42standard to be published and then the
  128. 6:44FBI remediation deadline arrives in
  129. 6:47July. Phew.
  130. 6:50Oh, that's a lot. And if you're
  131. 6:51receiving score, that's April, May, May,
  132. 6:55July. And that's not a compliance
  133. 6:57calendar.
  134. 6:58That is a countdown. accessibility to be
  135. 7:02no longer a project, it's a process.
  136. 7:07So the first watershed moment is April
  137. 7:1024th, 2026,
  138. 7:12which is the deadlines for state and
  139. 7:14local governments to make their digital
  140. 7:17properties accessible and that is 8
  141. 7:20weeks away. We are seeing the closer
  142. 7:24inspection of VPADS than ever before.
  143. 7:27Yeah, states are rightfully terrified of
  144. 7:30the liability and interestingly AI is
  145. 7:33acting like a force multiplier.
  146. 7:36AI is democratizing the ability to file
  147. 7:39the legal challenges
  148. 7:41and yet only 14% of the school districts
  149. 7:45are prepared. They're scrambling to gain
  150. 7:48ground in a race against time.
  151. 7:52The second watershed will be the
  152. 7:54one-year anniversary of the EAA this
  153. 7:56June. I predict we will see escalating
  154. 8:00penalties and intense public scrutiny.
  155. 8:04Navigating the EAA requires
  156. 8:07regional expertise. You cannot treat
  157. 8:09your Europe as a monolith. The
  158. 8:11requirements in France RGAA are
  159. 8:14different from Germany BFSG.
  160. 8:18For nonhuman countries, the GDPR effect
  161. 8:21is real. And for anyone unfamiliar with
  162. 8:24GDPR,
  163. 8:26uh it is the EU strict privacy law that
  164. 8:29makes every website on Earth ask you
  165. 8:32about cookies. The EAA will follow the
  166. 8:35same path except you can't select accept
  167. 8:38all and move on. If you do business
  168. 8:42globally, your one way of and waiting
  169. 8:44and seeing is completely wrong.
  170. 8:48Now,
  171. 8:50I've just spent 10 minutes telling you
  172. 8:53the momentum is unstoppable.
  173. 8:56Regulations are expanding. Deadlines are
  174. 8:59real. Fines are real. I could end the
  175. 9:02keynote right here and you walk out
  176. 9:04feeling great.
  177. 9:07But you didn't come to Axe Con to feel
  178. 9:10great. Well, maybe that's you. But you
  179. 9:14came because you know there's still work
  180. 9:16to do and challenges ahead.
  181. 9:22Rana talked about this. We aim reports
  182. 9:25that 94.8%
  183. 9:28of the top 1 million homepages still
  184. 9:30have detectable work as failures.
  185. 9:34Mobile is even worse. 90% of the top iOS
  186. 9:38and Android apps fail the basic
  187. 9:40standards according to Ark Touch. This
  188. 9:43is happening despite the fact that
  189. 9:45people with disabilities represent $1.9
  190. 9:49trillion in annual spending.
  191. 9:53Why is this state of digital
  192. 9:55accessibility? Why is it so good? Look
  193. 9:59at 2026, right? We have self-driving
  194. 10:02cars. We have robots that can do surgery
  195. 10:06and AI that can write poetry. And most
  196. 10:09of the world's login buttons still don't
  197. 10:11have accessible names. That's where we
  198. 10:14are. Why?
  199. 10:19The first reason, our processes are
  200. 10:22broken. Accessibility is still too slow
  201. 10:25and too manual for development teams. I
  202. 10:29spoke with a major bank and they told me
  203. 10:31they justified their entire return on
  204. 10:34investment for DQ's tools just by
  205. 10:38automating the defect creation process.
  206. 10:42Not the planning, not the require
  207. 10:44requirements analysis, not the
  208. 10:46development, etc., etc.
  209. 10:50Just the logging.
  210. 10:53They were spending so much time writing
  211. 10:55tickets about the problem. They didn't
  212. 10:57have time to fix the problems. By the
  213. 11:00time a bug is manually logged, the
  214. 11:03developer has moved on mentally,
  215. 11:06emotionally, and sometimes to another
  216. 11:08company.
  217. 11:09Slow processes create backlog. Backlog
  218. 11:13creates debt. And debt left alone long
  219. 11:17enough stops being a backlog. It starts
  220. 11:20taking over entire releases.
  221. 11:27Now you might be thinking well maybe
  222. 11:29this is exactly the kind of problem AI
  223. 11:32should solve and you may be right except
  224. 11:36AI gener generated code has brought a
  225. 11:40new problem of its own
  226. 11:43AI is prolific
  227. 11:45but it is often confidently wrong. I
  228. 11:49recently asked an LLM, who is impacted
  229. 11:53by lack of keyboard access? Simple
  230. 11:55question. It initially listed only
  231. 11:59people with motor disabilities. And when
  232. 12:01I challenged it, it said, "You're
  233. 12:03right." Just like that. No push back, no
  234. 12:06questions, just instant agreement. And
  235. 12:09in the second response, it recalled the
  236. 12:12blind, low vision, and cognitive
  237. 12:15disability users it had excluded just 10
  238. 12:17seconds ago. It even added power users
  239. 12:21and developers to the category.
  240. 12:24Understandably so. It wasn't trained on
  241. 12:28an accessibility first knowledge base.
  242. 12:31It was trained on the internet. And we
  243. 12:33just spent five minutes talking about
  244. 12:35how broken the internet is for
  245. 12:37accessibility. So we trained AI on the
  246. 12:40broken web and then we asked it to fix
  247. 12:42the broken web. How do you think that's
  248. 12:45going to go? Inconsistent AI output
  249. 12:49creates a compliance risk that
  250. 12:51regulators will not overlook.
  251. 12:54If your AI doesn't have the right rules,
  252. 12:58the right prompts, and some guard rails,
  253. 13:01it's not solving your technical debt.
  254. 13:04It's actually just generating it faster.
  255. 13:09So, the combination of slow processes
  256. 13:12and and the sheer volume of new code
  257. 13:14generated by AI
  258. 13:17is a recipe for disaster. It causes
  259. 13:20defects to be caught late in the
  260. 13:23development life cycle, resulting in bug
  261. 13:25backlogs that are simply unmanageable.
  262. 13:31To solve this, we see companies fall
  263. 13:35into the point solution trap. They use
  264. 13:38different tools for designers,
  265. 13:40developers, testers, and compliance
  266. 13:43which inevitably produce disperate
  267. 13:46results.
  268. 13:48So now you don't have one accessibility
  269. 13:51problem, you have four accessibility
  270. 13:55problems and they don't agree with each
  271. 13:58other. We've seen this before with
  272. 14:01screen reader testing.
  273. 14:03Teams began tailoring their source code
  274. 14:06to specific screen reader quirks rather
  275. 14:09than universal assistive technology
  276. 14:12standards.
  277. 14:14The standards are here for a reason.
  278. 14:17They're here to ensure compatibility now
  279. 14:21and into the future.
  280. 14:24Let's be clear,
  281. 14:26technical compliance is the floor, not
  282. 14:29the ceiling. There is absolutely a time
  283. 14:32and place for manual testing. But that
  284. 14:35time should be spent validating
  285. 14:37usability and the human experience and
  286. 14:40governance of compliance not debugging
  287. 14:42why for example NVDA is outputting the
  288. 14:46wrong radio button count. Today
  289. 14:50we are seeing this pattern of
  290. 14:52fragmentation repeat with the EAA. While
  291. 14:55the EAA relies on EN301549
  292. 14:58the standard as the common ground.
  293. 15:01fragmented interpretations by different
  294. 15:03member states is introducing complexity
  295. 15:05that slows down the ability to scale.
  296. 15:09And this reminds me of the landscape a
  297. 15:11decade ago when non-standard
  298. 15:13interpretations of work made it
  299. 15:15difficult for teams to move fast. And
  300. 15:16that challenge is exactly by the
  301. 15:19open-sourced act score. We knew then
  302. 15:23what we know now. Accessibility only
  303. 15:26scales when we agree on a single source
  304. 15:28of truth. Adhering to universal
  305. 15:30standards is the only way to ensure your
  306. 15:33quote is compatible with a screen reader
  307. 15:35in Berlin, a screen magnifier in Lisbon
  308. 15:40or a refreshable braille display in
  309. 15:42Bangalore.
  310. 15:44And by automating the standards layer,
  311. 15:47whether that is code written by a human
  312. 15:49or by an AI agent, we finally free up
  313. 15:54the accessibility experts to focus on
  314. 15:56what they're truly passionate about. the
  315. 15:59human experience.
  316. 16:03We have a unique opportunity right now.
  317. 16:07By having humans and AI agents
  318. 16:10collaborate, we can turn accessibility
  319. 16:12from a bottleneck into a seamless part
  320. 16:15of the digital supply chain. We can
  321. 16:18erase finally erase the challenges we've
  322. 16:21been discussing for decades. And I mean
  323. 16:23decades.
  324. 16:25So, what does this look like?
  325. 16:28you as the user directing agents as one
  326. 16:33of your tools in your daily work.
  327. 16:38So we need a multi-layered platform to
  328. 16:41make these agents
  329. 16:43experts at accessibility.
  330. 16:46The user there, humans telling the
  331. 16:49agents what to do and providing the
  332. 16:52instructions and oversight of the
  333. 16:55agentled work and doing the work that
  334. 16:57really matters.
  335. 17:00The agent player, the autonomous task
  336. 17:03doers like Claude, code, open AI codeex
  337. 17:08that take the guidance from users and
  338. 17:11execute the work.
  339. 17:13the integration layer using standards
  340. 17:15like MCP to expose the right tools and
  341. 17:20data at the right time so that agents
  342. 17:23can automate
  343. 17:25whole accessibility workflows that cut
  344. 17:27across multiple business systems like
  345. 17:30Jira, other compliance systems like
  346. 17:32security, analytics and more.
  347. 17:36the rules and knowledge layer like the
  348. 17:39axe platform in DQ University and others
  349. 17:43structured machine actionable rules and
  350. 17:46knowledge that provides the specialist
  351. 17:49knowledge and guardrails and the checks
  352. 17:51on the agents work.
  353. 17:54This is a new ecosystem where AI
  354. 17:57verifies its own work against gold
  355. 17:59standard rules. This is what it looks
  356. 18:02like. And the human providing
  357. 18:04instructions and oversight gets results
  358. 18:07and answers at the speed of AI.
  359. 18:11So what does this do for you?
  360. 18:14Let's give it give you an example. You
  361. 18:17can set up a Slack bot to go fetch the
  362. 18:19data from apps monitor and reports, do
  363. 18:22the analysis and tell you what actions
  364. 18:25you need to take, which team do you need
  365. 18:28to go talk to and provide further
  366. 18:30training to. Dylan will show you this in
  367. 18:33action in the presentation very soon.
  368. 18:37This isn't the future, it's now.
  369. 18:4184% of front-end developers are already
  370. 18:45using AI and by the end of last year,
  371. 18:48cloud code produced
  372. 18:51195 million lines of code weekly for the
  373. 18:54for I think 115,000 developers. And this
  374. 18:57is just one of the many tools.
  375. 19:00Gartner predicts that by 2029
  376. 19:0460% of sites and apps will be
  377. 19:06architected primarily for AI agent
  378. 19:09consumption with humanfacing UX becoming
  379. 19:12a secondary layer as users increasingly
  380. 19:15delegate tasks to intelligent agents.
  381. 19:20Let that sit for a while.
  382. 19:23We spent 30 years creating a web that
  383. 19:25works for humans. Sort of. Now we have
  384. 19:29to create a web that works with humans
  385. 19:31and their assistant agent.
  386. 19:34And we must ensure that when an agent
  387. 19:37talks to an agent or a human talks to a
  388. 19:39natural language interface or interacts
  389. 19:42with a generative
  390. 19:44interface compiled on the fly. It is
  391. 19:47accessible by design not retrofitted not
  392. 19:50batched by design.
  393. 19:53Of
  394. 19:54course, technology moves faster than
  395. 19:57culture.
  396. 19:59Our customers fall into three camps. The
  397. 20:01averse, highly regulated banks, for
  398. 20:04example, who say, uh, we're not going to
  399. 20:07displace critical thinking with AI,
  400. 20:10the hesitant. Telecoms, for example,
  401. 20:13told me, one telecom told me, well,
  402. 20:15we've been told to be efficient, but
  403. 20:17fear the risk,
  404. 20:19the excited.
  405. 20:21a big tech chief accessibility officer
  406. 20:24who sees this as the only way to
  407. 20:26innovate our way out of the problem. So
  408. 20:30no, maybe. And finally, wherever you
  409. 20:34sit, the good news is that technology
  410. 20:36can meet you where you're at.
  411. 20:39We are at a unique inflection point.
  412. 20:41You've heard that a couple of times. We
  413. 20:43don't have to rely on the bad data AI
  414. 20:45was trained on. We can supplement it
  415. 20:47with structured machine readable use. We
  416. 20:50can use MCP to let AI verify its own
  417. 20:53work and iterate until it passes the
  418. 20:56tests. We have the tools, we have the
  419. 20:58standard, we have the deadlines, plenty
  420. 21:01of them. We just need the will to seize
  421. 21:04the moment.
  422. 21:07Uh we see the world's leading companies
  423. 21:10seasing this AI moments with incredible
  424. 21:13ambition. JP Martin Chase is deploying
  425. 21:15coding assisted agents to build the
  426. 21:18future of banking. American Express is
  427. 21:21reimagining customer service through AI
  428. 21:23power and chat. Walmart is architecting
  429. 21:26super agents to revolutionalize a
  430. 21:29millions of people's shop. But here's
  431. 21:31the hard truth. While these companies
  432. 21:33are seizing the AI moment, it is up to
  433. 21:36the champions within them, the people
  434. 21:38here to ensure accessibility is a part
  435. 21:41of that AI in infrastructure from day
  436. 21:44one. If we don't make it in now, we
  437. 21:46aren't innovating. We are just
  438. 21:48automating exclusion.
  439. 21:52We have the vision. Dylan has the engine
  440. 21:54to show you exactly how we turn this AI
  441. 21:56empirical into reality. Here is our
  442. 21:58chief product officer, Dylan Barrow.
  443. 22:02Thank you, Pryy. Um, as PY already said,
  444. 22:05AI is changing the way we all work and
  445. 22:07change the change is speeding up too.
  446. 22:10But the good news is that AI agents will
  447. 22:12prioritize accessibility. Does this
  448. 22:14statement surprise you? Before I tell
  449. 22:17you how AI agents will prioritize
  450. 22:19accessibility, let me impress on you all
  451. 22:21that we have a huge opportunity in our
  452. 22:23hands right now for accessibility. And
  453. 22:26this opportunity is an opportunity for
  454. 22:28you too. the opportunity to leverage the
  455. 22:31momentum of AI. AI is just about the
  456. 22:34only thing getting funding right now and
  457. 22:36the floodgates are open. This means that
  458. 22:38you can get funding for accessibility in
  459. 22:40the context of these AI initiatives. AI
  460. 22:43is changing the way we work and the
  461. 22:45workflows themselves. In some cases,
  462. 22:47these workflows are being completely or
  463. 22:49mostly automated. This means that you
  464. 22:52can leverage this moment to embed
  465. 22:54accessibility into these workflows. If
  466. 22:56you've ever been involved in the
  467. 22:58software rewrite, you will know it's
  468. 22:59easier to write the functionality, if
  469. 23:01you know about it from the start, than
  470. 23:03it is to retrofit it. Now is the time to
  471. 23:06get accessibility built into the AI
  472. 23:08workflows.
  473. 23:10At the same time, you can position
  474. 23:11yourself within the organization as a
  475. 23:13force for limiting the risk of these
  476. 23:16changed workflows, allowing your
  477. 23:18organization to reach the benefits of AI
  478. 23:20while staying compliant or even getting
  479. 23:22ahead in compliance.
  480. 23:24AI agents don't object to doing things.
  481. 23:27They just need to be enabled with the
  482. 23:29right tools and instructions.
  483. 23:34Let me give you a little taste of what's
  484. 23:36possible.
  485. 23:38I press play here. I've set up a
  486. 23:41personal bot. My bot can talk to me on
  487. 23:43Telegram and I ask it to stay on top of
  488. 23:45some of the things I need to pay
  489. 23:46attention to. When it notices something,
  490. 23:49it sends me a message. Here it has seen
  491. 23:51that a new issue was created in one of
  492. 23:53my products that's related to
  493. 23:54accessibility. I can tell it to go and
  494. 23:57address it.
  495. 23:59Once it knows what's going on, it
  496. 24:00updates me with its plan. At any point
  497. 24:03in this process, I can change my
  498. 24:05instructions, ask it to give me more
  499. 24:07information, or tell it to stop. In this
  500. 24:09case, when it comes back with a plan,
  501. 24:12let's give it a little bit of time here.
  502. 24:13Oh, there's the message. I can peruse
  503. 24:17that plan, and I can see that it's a
  504. 24:18good plan. Now I've I've set up my bot
  505. 24:21that it has access to all the AXDE tools
  506. 24:24MCP server and that means that it also
  507. 24:26has access to the analyze and remediate
  508. 24:28tools that that provides. I've given it
  509. 24:30instructions to use Axe Dev Tools MCP
  510. 24:33server when addressing accessibility
  511. 24:35issues.
  512. 24:36When it's done, it sends me a message
  513. 24:38with a link to the pull request so I can
  514. 24:40inspect the code changes. Let's have a
  515. 24:42look to see if the changes are good.
  516. 24:45So we'll open up GitHub here. And the
  517. 24:47first thing we'll notice as as we scroll
  518. 24:49down is that the fi there are four files
  519. 24:51that have changed. Well, let's look at
  520. 24:53those files. The first change here is
  521. 24:55one where it's changed the table uh what
  522. 24:59were previously table cells that should
  523. 25:00have been header cells into header
  524. 25:02cells. The second change it's made is to
  525. 25:05uh fix a color contrast issue by making
  526. 25:07the background darker. The third thing
  527. 25:09it's done is added an alt attribute to
  528. 25:12an image that was missing an an alt
  529. 25:14attribute by referencing the name in the
  530. 25:16code. And then the fourth thing that
  531. 25:18it's done is add some area labels to
  532. 25:21some uh icon links so that there's an
  533. 25:25accessible name for those too. So
  534. 25:27obviously Axe DevTools MCP and tools
  535. 25:29like it are one way you can make your
  536. 25:31agents better at accessibility.
  537. 25:35But how can we really seize this
  538. 25:36opportunity together?
  539. 25:39Well, the same principles apply here to
  540. 25:41the ones that apply for successful
  541. 25:43digital accessibility programs, but they
  542. 25:45are magnified. So, the degree to which
  543. 25:47you make this true will determine the
  544. 25:49degree to which your AI workflows will
  545. 25:51be good at accessibility.
  546. 25:53They need to be efficient. Now, with AI,
  547. 25:55this is somewhat diminished because the
  548. 25:57AI agent doesn't mind doing work and
  549. 25:59it's mostly so fast that it does not
  550. 26:01make a big difference in the overall
  551. 26:02productivity. But what you do want to
  552. 26:05ensure is that you're not giving your
  553. 26:06agent instructions that will result in
  554. 26:09unnecessary or even counterproductive
  555. 26:11work. So the quality of the tools and
  556. 26:13the quality of the advice is important.
  557. 26:16Secondly, and most importantly, the work
  558. 26:18needs to be streamlined. This means that
  559. 26:20it needs to fit into the way the
  560. 26:22workflow is designed. It needs to speak
  561. 26:24AI. Some of you may have seen that
  562. 26:27initially there was a lot of talk about
  563. 26:29agents browsing the web and doing things
  564. 26:30through existing UI. Well, it turns out
  565. 26:33that that is not a native AI way of
  566. 26:35doing things. So now we have MCP, we
  567. 26:38have the universal uh uh commerce
  568. 26:41protocol and we have webmc and other
  569. 26:44emerging standards that are much more AI
  570. 26:46native.
  571. 26:48Thirdly, it needs to be scalable. This
  572. 26:50means that it needs to be automated as
  573. 26:52much as possible. As AI scales, the
  574. 26:55accessibility process that's embedded
  575. 26:56into it must also scale. This means that
  576. 26:59for the majority of the work, it needs
  577. 27:00to be automated wherever the AI workflow
  578. 27:03needs it to be automated.
  579. 27:06So you should pay really pay attention
  580. 27:08to two things. Firstly, don't just
  581. 27:11accept that these workflows are fixed.
  582. 27:13They're not fixed things. They are
  583. 27:15highly customizable. Whether it's
  584. 27:17through leveraging MCP tools or skills
  585. 27:20or plugins or hooks, there are ways you
  586. 27:22can make the AI do stuff. And there are
  587. 27:25ways you can tell the AI to make the
  588. 27:27human pay attention to stuff. So take
  589. 27:30charge of the AI workflow at your
  590. 27:33company. Create and acquire the best
  591. 27:35tools to accessibility your company's AI
  592. 27:38agents. Create skills, plugins, and
  593. 27:40hooks. See how far you can push the
  594. 27:43limits. It may seem daunting at first,
  595. 27:46but actually the AI can help you do
  596. 27:47this. Just ask it.
  597. 27:50Secondly, the most tedious item in the
  598. 27:52accessibility work we do is fixing and
  599. 27:54testing. Try as much as you can to
  600. 27:57automate this tedious work. The more you
  601. 28:00automate this, the more AI capable your
  602. 28:02agents will be.
  603. 28:05At DQ, our goal is pretty simple. We
  604. 28:08want to put all the tools and data of
  605. 28:09the AX platform in the digital hands of
  606. 28:12your AI agents. Whether that is creating
  607. 28:15a monitoring scan to monitor a site or
  608. 28:18whether that is finding out which of
  609. 28:19your portfolio's applications has had
  610. 28:22the biggest drop in accessibility, you
  611. 28:24need to be able to do it through an
  612. 28:25agent. Our principles are simple and you
  613. 28:28should adopt the same or similar
  614. 28:30principles. Don't toil, get results.
  615. 28:34Don't hunt for information, get answers.
  616. 28:37This is how AI is changing our
  617. 28:39expectations and our lives.
  618. 28:42Let you show me what let me show you
  619. 28:44what this might look like for a product
  620. 28:46manager of an application. Kate Kate has
  621. 28:50her co-work agent set up with access to
  622. 28:52Axe Monitor and some of her other
  623. 28:54corporate tools. She wants to know what
  624. 28:56the accessibility of her site is like.
  625. 28:58She doesn't have to log in to Axe
  626. 29:00Monitor. The Ax MCP server knows where
  627. 29:02the data is and can map from her query
  628. 29:05about the recipe site to the scan inside
  629. 29:08monitor. To her horror, she can see that
  630. 29:10the score has been sinking over the last
  631. 29:12couple of days. This could be a
  632. 29:14disaster. Kate's a visual learner, so
  633. 29:16she asked for a bar chart so she can
  634. 29:18understand this a bit better. This is
  635. 29:20one of the main advantages of an AI
  636. 29:22agent with access to your data. It can
  637. 29:24simply create visualizations of that
  638. 29:26data for you on the fly, giving you
  639. 29:28answers immediately.
  640. 29:31Inspecting the bar chart, Kate can see
  641. 29:32that the biggest increase is in the
  642. 29:34serious issues, but there are a lot of
  643. 29:36critical issues, too. She needs to take
  644. 29:38action.
  645. 29:39quarterly reviews in four weeks and this
  646. 29:41is on the agenda. She asked for a plan
  647. 29:43for her team to get the numbers above
  648. 29:45her corporate threshold of 80%. The AI
  649. 29:48agent puts together a 3-week plan. Week
  650. 29:51one is to fix all the critical issues
  651. 29:53and the agent even gives HTML code
  652. 29:55markup suggestions for how to address
  653. 29:57the issues. She could easily push these
  654. 29:59to get over tickets from her agent. The
  655. 30:02agent tells her this will get a score up
  656. 30:04to 50% because it knows the X monitor
  657. 30:06scoring algorithm.
  658. 30:08With two more weeks of effort after
  659. 30:10that, the agent predicts that the team
  660. 30:12could be at 96%.
  661. 30:15This would be the highest score ever.
  662. 30:18This is the the accessibility management
  663. 30:20at the speed of AI. The good news, you
  664. 30:23can sign up now for our beta program for
  665. 30:25the Ax MCP server for Axe Monitor and
  666. 30:27get early access to these powerful
  667. 30:29tools. Just look for the links in the
  668. 30:31chat or the transcript transcript.
  669. 30:36The second thing we're doing is
  670. 30:37constantly driving the amount of
  671. 30:38everything we can automate down. Sorry,
  672. 30:41up
  673. 30:43could be down. Last year we released the
  674. 30:45AIdriven IGTS and advanced rules. High
  675. 30:48quality rules with low to zero false
  676. 30:50positives that do more of the testing
  677. 30:52for you or for your agent.
  678. 30:55Our AI powered features include the XMCP
  679. 30:57server, automated IGTS
  680. 31:00or intelligent guided uh tests for those
  681. 31:02of you who are not familiar with them.
  682. 31:04Advanced rules and action assistant.
  683. 31:06They help you test faster and at scale.
  684. 31:09Find, fix, validate issues as you code.
  685. 31:12Avoid agent sprawl by integrating into
  686. 31:15your company's AI agents, not creating
  687. 31:17new AI agents. Increasing team adoption,
  688. 31:21the team adoption of your of the tools
  689. 31:23because they make it so easy. Getting on
  690. 31:26demand expert back successful knowledge
  691. 31:28and guidance immediately.
  692. 31:30On top of that, with our Jira
  693. 31:32integration, EIA and RGA a standards
  694. 31:35alignment, you can more easily and
  695. 31:36confidently streamline dev workflows and
  696. 31:39tracking, maintain compliance reporting
  697. 31:42with global standards. When AI powered
  698. 31:44features partner with humanentric
  699. 31:46workflows, your accessibility strategy
  700. 31:49becomes more powerful than ever. And DQ
  701. 31:51is here to help make it all possible.
  702. 31:55With that, I want to make you aware of
  703. 31:57two presentations. one by Harris
  704. 31:59Schneiderman on how to get results
  705. 32:01without toiling called shift left
  706. 32:03without shifting gears and the second
  707. 32:06one on AI automating more testing called
  708. 32:09Axe innovations harnessing AI
  709. 32:11responsibly and with that I'm going to
  710. 32:13hand you back over to Py
  711. 32:23we can't hear you
  712. 32:25>> uh okay well of course you can't hear me
  713. 32:28because I'm on mute. Hello everybody.
  714. 32:30Didn't just showed you the engine, the
  715. 32:33Axe MCP server, automated IGTS,
  716. 32:38the agent to track compliance, and our
  717. 32:40grounded trusted rules.
  718. 32:44Now, let's talk about how you can use
  719. 32:48this to lead
  720. 32:50to navigate this new landscape. Your
  721. 32:52strategy
  722. 32:54must include three core pillars.
  723. 32:57Number one, get leadership to buy in.
  724. 33:01The EAA and Title 2 aren't just
  725. 33:03regulations. They are your leverage.
  726. 33:07Use this legal shift to move
  727. 33:10accessibility from a nice to have to a
  728. 33:13non-negotiable leadership priority.
  729. 33:17Two, equip your teams.
  730. 33:21Strategy fails without literacy.
  731. 33:26move your teams from how do I get
  732. 33:29started to having the tools and training
  733. 33:32to get going.
  734. 33:35Three,
  735. 33:37get a baseline.
  736. 33:39You can't fix
  737. 33:41what you haven't measured. Stop the
  738. 33:45guesswork.
  739. 33:46Implement the right tech stack to
  740. 33:49automate the standards layer so your
  741. 33:51human experts can finally focus on what
  742. 33:56matters, the human experience.
  743. 34:03We are ending the era of the Friday
  744. 34:09afternoon nightmare we all know too
  745. 34:11well.
  746. 34:13No manual only testing loops. No more
  747. 34:17missed deadlines. No more audit
  748. 34:19graveyards.
  749. 34:23No more inconsistent standards. And no
  750. 34:27more point solutions that don't scale.
  751. 34:33Agentic remediation, as Dylan showed
  752. 34:35you, can replace tickets with pull
  753. 34:38requests.
  754. 34:40And I know how. I know some of you felt
  755. 34:44that replacing tickets with pull
  756. 34:47requests. Agents find, fix and validate
  757. 34:51code in real time,
  758. 34:54guided by you, matching your patterns
  759. 34:57and work act standards before humans
  760. 35:01look at it and make sure it's right.
  761. 35:06Grounded and trusted truth.
  762. 35:08We are curing what I politely called the
  763. 35:13confidently wrong problem, but let's
  764. 35:16call it what it is, the confident liar
  765. 35:19problem.
  766. 35:21We are grounding AI in expert knowledge.
  767. 35:25We have eliminated some of the
  768. 35:27hallucinations that create technical
  769. 35:29debt. And through the validation loop,
  770. 35:33we can make sure humans are flagged if
  771. 35:36the AI goes off the rails. So no more
  772. 35:39guessing
  773. 35:41and accessibility at AI dev ops speed.
  774. 35:45By moving remediation into the IDE
  775. 35:49and the PR stage, we can turn
  776. 35:51accessibility into a standard of
  777. 35:54quality,
  778. 35:56not a downstream bug you are told about
  779. 35:59on a Friday afternoon.
  780. 36:04As we said right at the beginning,
  781. 36:08this is all about transforming knowledge
  782. 36:13sharing into progress making.
  783. 36:17You have two full days ahead of you,
  784. 36:20overflowing with opportunities to gain
  785. 36:22and share that knowledge. Use them,
  786. 36:26connect with each other. If you haven't
  787. 36:29already, join the Axecon Discord.
  788. 36:33This community is your greatest
  789. 36:35resource. Lean on it.
  790. 36:38Take a deep breath.
  791. 36:40Check your itineraries
  792. 36:43and get ready to immerse yourself.
  793. 36:46This is the power of community. This is
  794. 36:49energy in action. This is axecon. Let's
  795. 36:53get your book.
  796. 36:57>> Fantastic. Thank you so much, Py. Uh
  797. 36:59Dylan, thank you as well. Um really
  798. 37:03fantastic. I'm I'm I'm feeling
  799. 37:04energized. Um judging by the volume of
  800. 37:08tra uh chat and uh the amount of uh Q&A
  801. 37:11coming through, uh we've got an
  802. 37:13energized group here in attendance. Um
  803. 37:16just a reminder for all of y'all u
  804. 37:18please bring your questions to the Q&A
  805. 37:20section within the chat module. um and
  806. 37:22make use of that upvote that thumbs up
  807. 37:25feature uh to help the the the best
  808. 37:28questions bubble up to the top so I can
  809. 37:30relay them to Dylan and Priy here. Um
  810. 37:32Dylan and Priy the first question I've
  811. 37:34got there are quite a few questions
  812. 37:36around the same theme. Uh this question
  813. 37:39is how viable are AI tools for
  814. 37:42development when studies have shown that
  815. 37:44hallucinations are fundamental to
  816. 37:47underlying technology that LLMs are
  817. 37:49based on. There are quite a few other
  818. 37:50questions about that relative to AI in
  819. 37:53accessibility, AI in development. How do
  820. 37:55we trust this?
  821. 37:58>> Well, I think my answer to that is you
  822. 38:00don't trust, you you verify. So, I've
  823. 38:03been using AI agents a lot to code and I
  824. 38:07find that uh first of all, you know, you
  825. 38:10need to ask them to do a very good plan
  826. 38:13and you need to inspect that plan in
  827. 38:15detail. uh and even if you've given them
  828. 38:17uh a plan of what you want them to do,
  829. 38:20they'll sometimes sort of forget that
  830. 38:22that the plan exists and and so you
  831. 38:25constantly have to ensure that the work
  832. 38:28that they're doing um in fact meets
  833. 38:30whatever requirements you you want it to
  834. 38:32meet. And so that same thing goes for
  835. 38:34the functional requirements for uh the
  836. 38:37implementation sometimes the goals of
  837. 38:39what you're trying to achieve. And it's
  838. 38:41of course going to apply uh for
  839. 38:42accessibility. So I think if there's one
  840. 38:46message that Piny and I are trying to
  841. 38:48get through in this overall
  842. 38:49presentation, it's uh take control of
  843. 38:51that. Don't just accept um the the the
  844. 38:54out the the out the output that you're
  845. 38:56getting because you can make it you can
  846. 38:58make the results a lot better just by
  847. 39:02the way that you actually use the tools
  848. 39:04yourself. If you just give them a sort
  849. 39:06of a vague um
  850. 39:09command or or instruction, of course
  851. 39:12they're going to, you know, you're going
  852. 39:14to end up with with something that's far
  853. 39:16away from what you intended. You have to
  854. 39:17be very precise. You have to structure
  855. 39:20the the work. You have to give them very
  856. 39:22detailed instructions. You have to make
  857. 39:24sure that they put those instructions
  858. 39:26into their memory. Remember them,
  859. 39:28remember the principles. You have to
  860. 39:29sometimes remind them of the principles.
  861. 39:31Now, now these things are getting better
  862. 39:33and better and better. I mean, they're
  863. 39:35already sort of streets ahead now than
  864. 39:37they were 3 months ago, and they're
  865. 39:39streets ahead of where they were 3
  866. 39:40months before that. The underlying LLMs
  867. 39:43are actually hugely powerful. And what a
  868. 39:45lot of the innovation that's happening
  869. 39:47right now is around how to structure and
  870. 39:50use that in such a way that we get uh
  871. 39:52good good outcomes. And so, Claude code
  872. 39:55has made huge um advances here. There's
  873. 39:58things like open claw that have been
  874. 39:59released. They take different approaches
  875. 40:02and and a lot of what these things are
  876. 40:04doing is simply structuring uh what they
  877. 40:07ask the LLM to do in such a way that
  878. 40:09they get better results. Now those same
  879. 40:11things are going to apply those same
  880. 40:13advances are going to apply to
  881. 40:15accessibility
  882. 40:17um as long as you have the right
  883. 40:20knowledge and tools and and ways of
  884. 40:22checking that what the actual agent is
  885. 40:24doing is accessible. So, so that's the
  886. 40:26second thing that I think Py and I are
  887. 40:29are trying to get across is first of all
  888. 40:32take charge of this, learn how to use it
  889. 40:34properly, customize it, etc. But second
  890. 40:36of all, you got to make it an expert at
  891. 40:38accessibility. You got to give it the
  892. 40:40tools to so it can help itself and then
  893. 40:43you've got to have the the human
  894. 40:45oversight. You got to check its work.
  895. 40:47Um, it's not about trust at all. I don't
  896. 40:50think we can trust any of these things.
  897. 40:52not as much as we can trust any of our
  898. 40:54developers to to not make mistakes or do
  899. 40:57exactly what what what uh what we
  900. 41:00thought we asked them to do.
  901. 41:02>> And the only thing I'll add to that Ryan
  902. 41:04before I you know you ask the next
  903. 41:06question is
  904. 41:09I I've been doing a lot of coding as
  905. 41:10well with agents and what I've noticed
  906. 41:12is that you have to iterate a lot. So
  907. 41:16it's not just one and done. You can't
  908. 41:19just say okay this is the output I'm
  909. 41:21going to take it for granted. You do
  910. 41:22have to validate trust and verify like
  911. 41:24Dylan said but it's also a very
  912. 41:26iterative process. So you have to uh
  913. 41:30remember that you know. Yeah.
  914. 41:32>> Thank you. Um follow-up question. Um
  915. 41:34actually a two-parter. Um could you
  916. 41:37clarify
  917. 41:39um what the axe tools are trained on and
  918. 41:42then also there are a number of folks
  919. 41:44are aware of the no false positives
  920. 41:46mantra associated with axe core. Could
  921. 41:49you elaborate on whether no false
  922. 41:51positives also applies to this this
  923. 41:54training?
  924. 41:56>> So yeah the the no false positives
  925. 41:58mantra of uh Xcore sometimes gets
  926. 42:01misunderstood. I'll start with that
  927. 42:03because it's misunderstood like of
  928. 42:05course there are going to be bugs and of
  929. 42:07course there are going to be things that
  930. 42:09we get wrong. Uh also some things can
  931. 42:12appear as false positives where new
  932. 42:14technology has come up and something
  933. 42:16that used to work in a very reliable
  934. 42:18accurate way no longer works as reliably
  935. 42:21and accurately and it has to be updated.
  936. 42:23So so when we say no false positives
  937. 42:26what do we mean? What we mean by that is
  938. 42:29that every time we think about creating
  939. 42:31a rule for ax core, we think about first
  940. 42:34of all can we uh is it feasible for us
  941. 42:38to create a rule which given everything
  942. 42:40that we know about the technology etc
  943. 42:42has a very high chance of being
  944. 42:44extremely accurate right and by that we
  945. 42:47mean you know extremely low if we test
  946. 42:51thousands of issues say we tested 10,000
  947. 42:54issues we expect them sorry elements we
  948. 42:57expect the number of uh issues that
  949. 42:59occur to be less than one in a sort of a
  950. 43:02thousand. That's what we're kind of
  951. 43:04aiming for something in that range. And
  952. 43:06if you look at the number of false
  953. 43:07positives that do occur if you use
  954. 43:09Axore, it's extremely low. And that is
  955. 43:12partially that is you know because we've
  956. 43:15taken that care in asking ourselves
  957. 43:17during the design phase of everything
  958. 43:19single rule is it possible with the
  959. 43:21technology that we have today to do this
  960. 43:23in such a way that that that that error
  961. 43:25rate is going to be extremely extremely
  962. 43:27small. Right? So that's that's what zero
  963. 43:30false positives manifesto means to us.
  964. 43:33And we take that same zero false
  965. 43:35positives manifesto. It's an approach of
  966. 43:37of of designing the rules that that that
  967. 43:40you're actually going to even try to
  968. 43:42write such that they have a that you
  969. 43:44have a very high uh confidence that
  970. 43:47they're going to be they're going to be
  971. 43:48good. They're not going to be noisy. And
  972. 43:50we apply it to AI as well. I mean, if
  973. 43:52you really want to get into a lot of the
  974. 43:54details with this, please attend the the
  975. 43:56talk by Wilfierce and No Barrel because
  976. 43:59they will go into this into a lot more
  977. 44:01detail than I can go into here. But the
  978. 44:04principle is first of all we come up
  979. 44:06with ideas and then we critically
  980. 44:08evaluate them and say given the
  981. 44:09technology is there a chance is there a
  982. 44:12chance we could write this such that
  983. 44:13it'll be high quality and low false uh
  984. 44:16low false positive and if there isn't
  985. 44:17then we don't do it and then if we think
  986. 44:20that there is then the approach from
  987. 44:23from that point on is to try to
  988. 44:25implement it to test it against live
  989. 44:27data and to iterate on that and we won't
  990. 44:30release the rule unless we get to a
  991. 44:32point where that false positive rate is
  992. 44:34low with non-determin deterministic
  993. 44:38stuff like LLM in the picture. We also
  994. 44:41have started to introduce the concept of
  995. 44:43how you know how how noisy are you
  996. 44:46willing to allow this to be so that you
  997. 44:48can set that to some degree yourself.
  998. 44:50But we're also taking other approaches
  999. 44:52because some of the non-determinism is
  1000. 44:55you know fi out of five times it might
  1001. 44:57get it right three and wrong twi too
  1002. 44:59there are other techniques that we can
  1003. 45:00use to then get get you a much more
  1004. 45:03consistent result all the time by by
  1005. 45:06applying statistical techniques to that
  1006. 45:08as well and we try to apply those on top
  1007. 45:10of it as well. So for us it's to try
  1008. 45:14when we say zero false positives we
  1009. 45:15really mean taking that approach to very
  1010. 45:18very high quality rules. Why do we do
  1011. 45:20that? Why do we think that's important?
  1012. 45:21Why don't we just, you know, come up
  1013. 45:23with a bunch of rules that is um that
  1014. 45:26are noisy? And the reason is because
  1015. 45:28false positives are require effort to
  1016. 45:31determine whether or not they're they're
  1017. 45:33real or not. And that turns people off,
  1018. 45:35especially if you're trying to move
  1019. 45:37faster and faster and faster with AI.
  1020. 45:39The more false positives you have, the
  1021. 45:41more noise and the more you're likely to
  1022. 45:43just not use the tool at all. So, so you
  1023. 45:46know we we cannot achieve DQ's manifesto
  1024. 45:50digital equality by creating noisy noisy
  1025. 45:53tools and and that's the reason that we
  1026. 45:55have this uh zero false positive um
  1027. 45:58manifesto in the first place. I I don't
  1028. 46:00know Ryan have I answered all aspects of
  1029. 46:02that 2.5
  1030. 46:04>> I think so. Yeah. Thank you. Thank you
  1031. 46:05very much.
  1032. 46:06>> Ryan, one one thing I'll add to that is
  1033. 46:08that it is a continuous investment and
  1034. 46:11we believe in that. We've got subject
  1035. 46:13matter experts who are constantly giving
  1036. 46:15feedback and uh creating test cases and
  1037. 46:18creating um websites to test the rules
  1038. 46:22before we release it. So yeah.
  1039. 46:24>> Okay. I want to get in one more question
  1040. 46:26here. We've got about two minutes. Um so
  1041. 46:29if you could budget your your answer
  1042. 46:30time to be about two minutes, that'd be
  1043. 46:32fantastic. Um this is a trickier a
  1044. 46:34trickier one though. Um even though
  1045. 46:36legal deadlines like ADA title 2
  1046. 46:38compliance are approaching, we see a lot
  1047. 46:40of movement among government and private
  1048. 46:43corporations to shove and distance
  1049. 46:45themselves from DEI, right? Um how can
  1050. 46:49we remain staunch advocates at our
  1051. 46:52companies to make accessibility a
  1052. 46:53priority when this is met from fear of
  1053. 46:57retaliation or association with DEI?
  1054. 47:03>> That's I'll let you take that. Yeah,
  1055. 47:05that's that's very sad actually to hear.
  1056. 47:09Um, we encourage you to use the
  1057. 47:12regulations to really get your
  1058. 47:15leadership to pay attention to this. You
  1059. 47:18know, um, I think the human condition is
  1060. 47:22such that things happen in waves. They
  1061. 47:24come and go. What we have to do is we
  1062. 47:27have to remain steadfast and we have to
  1063. 47:30stay passionate.
  1064. 47:33We have to keep the momentum for digital
  1065. 47:35equality to actually prevail. Um whether
  1066. 47:40it's AI, whether it's DEI,
  1067. 47:43um we have to use whatever momentum
  1068. 47:47builders we can get to get the message
  1069. 47:49to our leadership and make accessibility
  1070. 47:52a reality.
  1071. 47:53>> Thank you, Pretty. I just wanted to add
  1072. 47:54on to private corporations,
  1073. 47:57don't forget uh there are other
  1074. 48:00regulations. We talked about the
  1075. 48:02European Accessibility Act, for example,
  1076. 48:03in in this presentation, right? ADA
  1077. 48:05title two isn't the only game in town.
  1078. 48:07So,
  1079. 48:07>> yeah.
  1080. 48:08>> Um, Dylan and Py, thank you so much. Uh,
  1081. 48:10I've got to get folks out of here on
  1082. 48:12time. Really appreciate it. Everyone in
  1083. 48:15attendance, thank you for the fantastic
  1084. 48:16everybody. Byebye. Q&A.
  1085. 48:20>> Yeah, really appreciate your time. Um,
  1086. 48:22have a great Axecon everybody.
  1087. 48:23>> Bye.

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