A Female Billionaire Disguised as a Homeless Woman… Only One Man Janitor Helped Her — Transcript

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1. 0:00$9.
2. 0:04>> I have three.
3. 0:07I'm sorry.
4. 0:11>> It's okay.
5. 0:26>> Wait.
6. 0:32You look like you haven't eaten.
7. 0:34>> [snorts]
8. 0:35>> I'll be okay.
9. 0:37>> That wasn't a question.
10. 0:45Something warm?
11. 0:47>> What do you want?
12. 0:53What do you want from me?
13. 0:55>> Nothing.
14. 0:57I just didn't like seeing you go hungry.
15. 1:08Just eat.
16. 1:09It's still warm.
17. 1:14>> [snorts]
18. 1:17>> You don't have to be guarded around me.
19. 1:20>> Why are you being so nice to me?
20. 1:23>> Because I've been there.
21. 1:34>> [snorts]
22. 1:47>> Professor.
23. 1:49Thank you. Seriously.
24. 1:51>> You didn't even think about keeping it?
25. 1:55>> Wasn't mine.
26. 1:56>> Poverty,
27. 1:58doubt, and a flicker of something else.
28. 2:02>> Ethan.
29. 2:04Why were you away from the science
30. 2:05building?
31. 2:06>> Returning something someone dropped.
32. 2:08It took only 30 seconds.
33. 2:10>> 30 seconds becomes 5 minutes.
34. 2:14She's still here?
35. 2:16>> Her name's Mia.
36. 2:17>> Is she a student?
37. 2:19>> No.
38. 2:21>> Then she shouldn't be inside university
39. 2:22buildings.
40. 2:25This isn't a shelter.
41. 2:27>> Don't make this your problem.
42. 2:36>> Maybe he's right.
43. 2:40>> About what?
44. 2:43>> Maybe I am your problem.
45. 2:47>> You're a person. [music]
46. 2:54>> Didn't have anywhere else to go.
47. 3:01>> Did [music] you eat?
48. 3:06>> Where's yours?
49. 3:08>> Already ate.
50. 3:17>> No, you didn't.
51. 3:20>> There's only one meal on the receipt.
52. 3:21I'm fine.
53. 3:24>> You don't have to do this.
54. 3:27>> You could get in trouble.
55. 3:29Probably.
56. 3:32>> Then take half.
57. 3:33>> Eat.
58. 3:39>> Were you always like this?
59. 3:41>> [gasps]
60. 3:42>> No.
61. 3:45A few years ago my wife got sick.
62. 3:48Medical bills,
63. 3:50missed shifts,
64. 3:52then I lost my job.
65. 3:54But one person stopped.
66. 3:56They didn't [music] have to,
67. 3:58but they did.
68. 4:04So, when I see someone in need,
69. 4:06I try to be the person who stops.
70. 4:20>> I've received reports about an
71. 4:21unauthorized individual repeatedly
72. 4:23remaining on university property.
73. 4:24>> caused any trouble.
74. 4:26>> That isn't the point.
75. 4:27>> She needed somewhere dry.
76. 4:29>> And tomorrow someone else will.
77. 4:35My office,
78. 4:378:00 tomorrow morning.
79. 4:39You need to leave the property tonight.
80. 4:48>> You should go.
81. 4:50>> Because of her?
82. 4:52>> Because I need this job.
83. 4:56>> Okay.
84. 4:59>> There's a shelter two blocks east. Tell
85. 5:01them Ethan from Westbridge sent you.
86. 5:05>> Thank you.
87. 5:13>> Mia,
88. 5:14are you all right?
89. 5:15>> I'm fine.
90. 5:17>> What happened?
91. 5:24>> The employee reports weren't
92. 5:25exaggerating.
93. 5:28I want the original complaint files.
94. 5:32>> We already have the summaries.
95. 5:35>> Not summaries.
96. 5:38Everything that was changed, closed, or
97. 5:40removed.
98. 5:43>> You think someone buried them?
99. 5:46>> I think we need to know
100. 5:48before they hurt someone else.
101. 5:57This isn't the first time you've ignored
102. 5:58procedure.
103. 6:02>> I finished my work.
104. 6:03>> That's not the standard.
105. 6:09>> This says I created a safety risk.
106. 6:11>> You did.
107. 6:13>> She didn't threaten anyone.
108. 6:14>> My job isn't to wait until something
109. 6:16happens. My job is to protect this
110. 6:17university before it does. Sign it.
111. 6:27>> [snorts]
112. 6:42>> How did you get in here?
113. 6:52What is this?
114. 6:54>> You should sit down.
115. 7:12>> Who are you?
116. 7:21>> Mia Carter,
117. 7:23founder and chairwoman of Carter
118. 7:26Meridian Group,
119. 7:28the organization that acquired
120. 7:29Westbridge University 18 months ago.
121. 7:33>> Mia.
122. 7:38>> I'm sorry I couldn't tell you.
123. 7:42Replaced with cold, professional mask.
124. 7:46Ms. Carter,
125. 7:50if we'd known who you were,
126. 7:54>> That's the problem.
127. 7:57You shouldn't have needed to know.
128. 8:00Carter Morrison has received anonymous
129. 8:02complaints from Westbridge employees for
130. 8:04the past 6 months.
131. 8:06Employees are afraid to report problems,
132. 8:08and some complaints have disappeared.
133. 8:13>> Anonymous accusations aren't evidence.
134. 8:17Reports alone aren't enough. They only
135. 8:18tell me what happens on paper.
136. 8:21I came here because I wanted to see what
137. 8:23happened when nobody knew my name.
138. 8:29I watched an employee get threatened
139. 8:30because he refused to stop treating
140. 8:32someone like a human being.
141. 8:36>> 27 complaints were filed in 18 months.
142. 8:41Seven were changed using your
143. 8:43authorization credentials.
144. 8:45>> You don't understand the context. It's
145. 8:47my job to protect this institution.
146. 8:51>> But somewhere along the way,
147. 8:53you started protecting the institution
148. 8:55from its people instead of protecting
149. 8:57its people.
150. 9:03You were the person they were about to
151. 9:04punish.
152. 9:07What do you think should happen?
153. 9:16>> I don't want anyone destroyed because of
154. 9:18me.
155. 9:20I don't know everything that happened
156. 9:22here.
157. 9:24And I'm not going to pretend that I do.
158. 9:26What I do want is for the next employee
159. 9:28to not be afraid to tell the truth.
160. 9:35They are scared. [music]
161. 9:37Many stopped complaining because they
162. 9:39believed speaking up would only make
163. 9:40things worse,
164. 9:41and I knew that.
165. 9:44I'm sorry.
166. 9:47Then help fix it.
167. 9:50>> You'll receive the same thing every
168. 9:51employee should have received.
169. 9:54A fair review.
170. 10:02I'd like you to join the employee
171. 10:03support review task force.
172. 10:07>> I'm a janitor.
173. 10:10>> Yes.
174. 10:12Which means you've probably heard things
175. 10:14executives haven't.
176. 10:17This isn't a promotion.
177. 10:20It's an opportunity to help build
178. 10:22something better.
179. 10:25>> Okay.
180. 10:35Then I'll wait with you.
181. 10:45Back again without warning?
182. 10:49>> No.
183. 10:51>> How about breakfast?
184. 10:53The same cafe where we met.
185. 10:56>> Are you paying again?
186. 11:00>> Again.