YouTube transcript (XNqpySV97IU) — Transcript
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- 0:10I'm excited to introduce our speaker
- 0:13aditia uh so just before we get into the
- 0:15webinar I wanted to just say a little
- 0:17bit about adtia um adtia chapali is a
- 0:21machine learning engineer and product
- 0:24lead he currently works at Microsoft
- 0:26where he helps build gen products that
- 0:28are used by millions glob globally he's
- 0:30also an adviser to several silicon valy
- 0:33startups and Fortune 500 companies
- 0:36aditia lectures on product management
- 0:38and AI both at Stanford School of
- 0:40Engineering and Center for professional
- 0:43development Adida is here as part of a
- 0:46new course as well that just launched on
- 0:48July
- 0:4929th and if you want to learn more about
- 0:51the course there are links to the course
- 0:54listed here within the platform so
- 0:57without further Ado I'm going to turn it
- 0:59over to to aditia to start our
- 1:03webinar awesome thank you very much Jess
- 1:07uh I'm super excited to be here and the
- 1:10title for today's webinar is identifying
- 1:14AI opportunities like a strategy for
- 1:16Market success but really what I want to
- 1:19do
- 1:20is bust a lot of myths with you that
- 1:24people seem to have about Ai and gen
- 1:27Ai and one of the most common set of
- 1:30questions that we get around gen is how
- 1:34do I personally succeed in gen and AI
- 1:38you know how do I get in and if I'm in
- 1:39there how do I succeed as a business or
- 1:42technical professional and we've done a
- 1:44lot of research on that topic as well
- 1:46and so I'm super excited to share those
- 1:48bits of questions with you and obviously
- 1:51there's a Q&A section where you can post
- 1:53questions and we'll stop very
- 1:56regularly uh to get some of those
- 1:58questions as well as we'll have points
- 2:01throughout this presentation where I'll
- 2:04ask you questions just uh to understand
- 2:07if you are understanding the process so
- 2:09far Okay cool so uh a little bit about
- 2:13the information in this webinar it's
- 2:16taken from the course that Jess
- 2:18mentioned that me and a Stanford
- 2:20professional
- 2:22teach to get the information in this
- 2:24course we spoke to 50 plus Executives uh
- 2:28we did a user research survey 300 plus
- 2:30users and we've put a lot of thought
- 2:33into making sure that these answers are
- 2:34correct that they're valid and sort of
- 2:37backed by a lot of
- 2:38data so let's dive into it so the one of
- 2:41the first things I want to talk about is
- 2:44this
- 2:45curve
- 2:47where I want to talk about a phenomenon
- 2:51with you specifically you can post your
- 2:55guesses in the chat about what you think
- 2:58this phenomenon might be
- 3:00and
- 3:02so this is
- 3:04the I'm going to give you the answer the
- 3:07first version of this answer right now
- 3:09this is the internet
- 3:11so initially people thought it's a
- 3:14bubble where they said you know is it a
- 3:16bubble or is it going to create real
- 3:18value there's a lot of discussion and
- 3:20then people started saying oh we have
- 3:22other priorities we've built an internal
- 3:25Tool uh you know to compensate or to
- 3:27deal with this uh work and then people
- 3:31said oh you know companies started
- 3:33getting disrupted new ones started
- 3:34getting created and
- 3:37then we're here right now in this new
- 3:40process and exactly this is Gen this is
- 3:42basically gen is following the exact
- 3:45same curve process as the internet
- 3:47literally what bit by bit people
- 3:49initially thought it was a bubble and
- 3:51then they had some discussion around it
- 3:54now we're past that with J we know it's
- 3:56clearly going to create a lot of value
- 3:58but a lot of companies now are dealing
- 4:00with it by just building internal tools
- 4:02and not necessarily building user facing
- 4:04products and those people are losing
- 4:06those same people who did that with the
- 4:07internet have lost essentially and the
- 4:10people who took advantage of it
- 4:12disrupted those previous companies and
- 4:15what's more astounding is the internet
- 4:17went on to create a thousand times more
- 4:20value Than People estimated in 1999 so
- 4:24at the peak bubble people thought that
- 4:27you know this is as big as it's going to
- 4:29get and now almost let's say 20 25 years
- 4:33later we have created a thousand times
- 4:37more value than that and so we expect
- 4:39that same curve to happen with ji and so
- 4:42we can use a lot of those same lessons
- 4:45specifically we're still in the early
- 4:48days of the internet so because it's a
- 4:50new platform nobody knows who's going to
- 4:52win and the tech is improving extremely
- 4:56rapidly such that users themselves don't
- 4:59even have solid preferences yet so the
- 5:01stuff we're going to tell you is very
- 5:04early research but we have a strong
- 5:06sense that it's correct but it's super
- 5:07evolving and the most exciting part
- 5:09about all this is the game is yours to
- 5:11capture so I would almost say we're
- 5:14gonna tell you some secrets in this
- 5:15webinar because this data has been let
- 5:18say locked up for people in our course
- 5:20or or you know webinars or executive
- 5:23workshops that we've done and now we're
- 5:24releasing it and people have used these
- 5:26secrets or these myths to create
- 5:29millions of dollars of value and so
- 5:32we're super excited to share that with
- 5:33you today but that's the premise of this
- 5:37webinar so the first thing we're going
- 5:38to dive into is the actual Tech behind
- 5:42gen at this point people are very
- 5:44familiar with what gen can do in general
- 5:47but there's still a few things people
- 5:49get
- 5:50wrong number one note that geni or
- 5:54generative AI is a marketing term it's
- 5:56not an actual technical term generative
- 6:00AI is actually composed or refers to
- 6:02various different types of models like
- 6:04generative adversarial networks or
- 6:06Transformer models or variational Auto
- 6:08encoders basically what that means
- 6:11is if you're a non-technical person like
- 6:14you're a business professional don't go
- 6:16around saying you work in gen we see
- 6:19this happen all the time uh with
- 6:21business professionals
- 6:23especially nobody's a Nobody calls
- 6:26themselves a gen engineer they call
- 6:28themselves an ml engineer er a machine
- 6:30learning engineer so you shouldn't call
- 6:32yourself a gen business professional
- 6:35necessarily you should be calling
- 6:37yourself a machine learning professional
- 6:39or some sort of technical professional
- 6:42in some sense or a ml business
- 6:45professional definitely definitely not a
- 6:46generative AI business professional
- 6:48unless you know you're doing it for
- 6:50marketing sake if you're going to an
- 6:52engineering team just don't use the word
- 6:54gen use the word machine learning
- 6:57okay there's various types of gen
- 7:01applications and I will be using the
- 7:03words and terms gen going forward
- 7:05because obviously we all understand what
- 7:08it
- 7:09means the first type is a collaborative
- 7:12type of generative a application so this
- 7:15is every idea is Amplified and every
- 7:18possibility is explored while it while
- 7:20you work so you have an assistant that
- 7:22works along beside
- 7:23you's personalized gender of AI which
- 7:26everything is created for you so
- 7:28everything will become a market of one
- 7:30and then there's proactive generator
- 7:33doesn't action for you those are the T
- 7:35three types and why those are the three
- 7:36types is because if you project all of
- 7:39these going forward you can see a world
- 7:42where gen surrounds you in everything
- 7:44you do so now you open up Tik Tok or
- 7:47Instagram and you see all these creators
- 7:48in the future that could potentially be
- 7:50all done with generative AI
- 7:52collaborative you potentially have a lot
- 7:54of team members that work with you in
- 7:55the future that could be all generative
- 7:57AI assistants and proactive something is
- 7:59done for you you have to go out and do a
- 8:01list of chores that's all done for
- 8:03you and so there's a bunch of enabling
- 8:06Technologies behind this which we won't
- 8:07dive into like text image audio video
- 8:10but just know that when people talk
- 8:13about generative AI now people think
- 8:15about oh I'm gonna do I'm doing like a
- 8:17writing chatbot or something like this
- 8:19but the most
- 8:22significant sort of advancements are
- 8:25sort of five 10 years ahead of us
- 8:29um cool so the first paradigm shift I
- 8:32want to talk you about with the tech
- 8:34associated with Gen is previously you
- 8:37needed a lot of data and infrastructure
- 8:39and algorithms to build your own model
- 8:41so this is something like a Facebook or
- 8:43a Tik Tok they had all these data
- 8:46centers and all these data scientists to
- 8:47make an amazing recommendation algorithm
- 8:50now those models come fully functional
- 8:54out of the box and people don't realize
- 8:56how drastic of a change this is not only
- 8:59is generative AI really amazing and
- 9:01really smart open Ai and all these
- 9:03people have actually made it public for
- 9:05everybody that's the equivalent of
- 9:06Facebook saying you can use a
- 9:08recommendation algorithm just give us
- 9:09your content and we'll rank it for you
- 9:12and that's amazing so that's a second
- 9:16change that's happened and because of
- 9:17that
- 9:20or uh you know in part of this we see a
- 9:24lot of more opportunities and sort of
- 9:27investment opportunities open up and
- 9:29we're going to talk really quickly about
- 9:31how to access these models and then
- 9:33we're going to talk about those
- 9:34investment opportunities in a second and
- 9:36how you can potentially make a lot of
- 9:37money and how people have potentially
- 9:38used this webinar to sort of really
- 9:40Advance their goals and you know either
- 9:42make money or get into their own
- 9:44careers the first one is to call a model
- 9:47Creator so the first one is you can call
- 9:49something like an open AI or a deep mind
- 9:52with an API the second one is you can
- 9:55host your own open source model and you
- 9:57know there's plenty of Open Source
- 9:58models plenty that arrival the more
- 10:01close sourced versions like llama 3.1
- 10:05and the amazing part about this is that
- 10:07these resources are democratized like
- 10:08never
- 10:09before you know if you take one thing
- 10:12away from the session take away that
- 10:14most people aren't recognizing the
- 10:16massive paradigm shift that free
- 10:20intelligence is providing to people
- 10:22completely free intelligence that you
- 10:23can host by
- 10:25yourself and that opens up a ton of new
- 10:28investment opportunities which which
- 10:29we're going to talk about in a second
- 10:31but we're going to take a quick pause
- 10:33does anybody have any questions so far
- 10:36uh about the technical section you can
- 10:39post them in the chat and we'll wait a
- 10:40few seconds if you
- 10:49do so ad Dida one question that did come
- 10:53up um in general that we have is do you
- 10:57need to know the technical details
- 10:59generative AI to be a good
- 11:01leader that's awesome yeah so
- 11:05um this is an amazing question which
- 11:09we're actually GNA cover in depth in a
- 11:11few sections so I'm not going to talk
- 11:13about right now because
- 11:17um we are going to talk about it in more
- 11:21detail in the personal section
- 11:23specifically in how you can succeed as a
- 11:25professional in really succeeding in
- 11:28general AI or in this new post AI World
- 11:33um Okay cool so um someone else I don't
- 11:37entirely understand the question of can
- 11:38you add more details what for staging
- 11:40open source model means could you
- 11:42describe that in a little bit if you if
- 11:44you describe that question a little bit
- 11:45more I'm happy to answer it um okay cool
- 11:50uh and for yeang and Yousef we'll get to
- 11:52those two questions in a bit as
- 11:54well and just you can Mark those
- 11:57questions if I don't answer them later
- 11:58for youf and Yan and Allan them at the
- 12:00end cool um let's talk really quickly
- 12:05about some types of gen companies and
- 12:08specifically we want to talk about where
- 12:11the most money is and where people are
- 12:12going to make the most money and so
- 12:16um there's three types of
- 12:19major companies that take advantage of
- 12:21geni the first one was we called takers
- 12:24they just take the model and they put a
- 12:27user interface in front of it
- 12:29this is the best place to start the
- 12:32second one is a model customizer which
- 12:35is a customer that takes a model adds
- 12:37their own data into it and then
- 12:38customizes the model this is the best
- 12:41long-term place to be and then there's a
- 12:45final model Creator who actually goes
- 12:48out and create the models and we're
- 12:50gonna talk in a second about how
- 12:52everybody's wrong about where most of
- 12:55the money is in these cases but first
- 12:57we're going to layer these companies in
- 12:59a second and so
- 13:03um give me a second okay cool the first
- 13:06one is you have to to understand where
- 13:09those companies make a lot where you can
- 13:11make a lot of money with those companies
- 13:12or who's going to make a lot of money we
- 13:14first have to understand the technical
- 13:16stack of bit and the industry stack so
- 13:19just know at the bottom there's compute
- 13:20Hardware these are comput these are
- 13:21companies like Nvidia that make the
- 13:23chips Cloud platforms that sit on top
- 13:26like Google and you know Amazon and and
- 13:30Azure and then on top of those there's
- 13:33people who create the models using Azure
- 13:36and all those data services and then
- 13:38people who take those and then there's
- 13:40people who create those models and make
- 13:42them open source and then people who
- 13:45customize those open source models or
- 13:47sort of take them and put them in front
- 13:49of users that's important to note
- 13:52because I'm going to ask you a question
- 13:54in a second and you can post your
- 13:55answers in the
- 13:56Q&A um of who do you think you should
- 14:00invest your money into and we're going
- 14:02to talk about how most people get this
- 14:03question wrong but we still want your
- 14:06answers
- 14:09so what company would you invest $1
- 14:12million into mistal AI which is on the
- 14:16left is a model Creator so they make
- 14:21models and they've recently raised a lot
- 14:23of money and they've made Cutting Edge
- 14:26models and they're doing really well an
- 14:28amazing
- 14:30tomson reuter's West law is a legal
- 14:34database as in it holds a bunch of legal
- 14:39cases and who won what and how they won
- 14:43and their results and Associated
- 14:45information if you had a million and
- 14:47they're super old company if you had a
- 14:50million
- 14:51dollars what company would you invest
- 14:53into and we're gonna we're going to wait
- 14:55a few minutes and and get people's
- 14:57questions and get people's answers
- 15:00in the
- 15:11chat okay
- 15:13so maybe I gave it away too much because
- 15:16most people are saying Westlaw and that
- 15:19is correct Westlaw is the one you should
- 15:21invest in and we're g to talk about why
- 15:25in a
- 15:26second uh and
- 15:29the myth is that model creators will
- 15:33make more money actually it seems like
- 15:34it's 50-50 Westra mistol but oh actually
- 15:37it seems like most people are saying
- 15:39mistol and it's actually wrong uh the
- 15:42myth is that model creators will make
- 15:44all of the money and that's wrong in
- 15:47fact the reality is models are becoming
- 15:50customized and so these model creators
- 15:53are actually sort of competing against
- 15:56commoditized competing models and
- 15:58they're sort of they're not struggling
- 15:59to make money but they don't there's not
- 16:00a lot lot of money to be made there in
- 16:04fact um you know we're GNA really talk
- 16:09about how this
- 16:11democratization is making it such that
- 16:13these gen models
- 16:15are providing these really accessible
- 16:18Foundation models to app developers such
- 16:21that these app developers can unlock 10
- 16:24times more businesses without running
- 16:25any significant investment in their own
- 16:27data science centers and and because of
- 16:29that we're going to talk about how this
- 16:31affects the profit of each layer and so
- 16:35we're going to talk about compute
- 16:36Hardware the hardware folks like Nvidia
- 16:40are super defensible and they're going
- 16:42to make a ton of money with that cloud
- 16:45platforms will probably provide the same
- 16:48sort of profitability profiles as
- 16:50they've previously provided with Cloud
- 16:52so generally so quite high but not
- 16:55insane as compared to actually model app
- 17:00users so these takers and these
- 17:02customizers we were talking about
- 17:04earlier
- 17:06specifically these takers and
- 17:08customizers were finding or actually
- 17:10making the most amount of money and
- 17:14we're gonna spend a few seconds
- 17:16explaining why so
- 17:20um number
- 17:23one the biggest myth is
- 17:27that you these rappers which
- 17:30are these apps that take chat GPT and L
- 17:33large language models and put a user
- 17:36interface in front of them don't make a
- 17:39lot of money so an example for this
- 17:40could be perplexity or uh there's
- 17:44various ones like Julius and things like
- 17:46this that customize chat GPD for data
- 17:47scientists or for researchers or whoever
- 17:50in fact these apps are making a ton of
- 17:52money and this is the this is why chat
- 17:54GPT or these llms are only used
- 17:57regularly by by let's say maximum around
- 18:00a 100 million people a a month that
- 18:03means there's still 8.9 billion people
- 18:06in the world who don't use chat GPT or
- 18:07these llms regularly which also means
- 18:11that making chat GPT or these llms
- 18:13accessible to those 8.9 billion people
- 18:16is extremely lucrative like extremely
- 18:19lucrative opportunity and that's what
- 18:20these rappers are doing and they're
- 18:21making a ton of money doing that that's
- 18:24number one number two people have
- 18:26pointed out that data is
- 18:29the real Oil we're going to talk about
- 18:32in a second how that's not entirely true
- 18:35data is quite significant but what's
- 18:37even better is another type of
- 18:40competitive advantage that large
- 18:42companies have which I won't give away
- 18:44just yet because we're going to ask it
- 18:46is a question in a few seconds but if
- 18:50there's any questions on this we'll
- 18:51answer this at the end of this section
- 18:53but I'm going to talk enough that's
- 18:54enough about the profitability section
- 18:57I'm going to now ask you a question
- 18:58which we just talked which I just said I
- 19:00would ask which is what is the biggest
- 19:03Moe in generative AI so that could be a
- 19:06newer or better model which includes
- 19:08taking a model and making it better with
- 19:10customized data having more gpus having
- 19:14better user experience or having better
- 19:18distribution which means you know
- 19:20accessing a large number of users at
- 19:23once so post your answers quickly in the
- 19:26chat and then we'll talk about um
- 19:30who's
- 19:45right okay
- 19:47nice a lot of good answers coming
- 19:52through okay the split seems seems to be
- 19:55mostly between user experience and
- 19:58distri tion with some people answering
- 20:01other P other
- 20:02places oh sorry somebody asked what is a
- 20:05mode a mode is a competitive Advantage a
- 20:07mode is something that you know allows
- 20:09you to differentiate yourself with with
- 20:11your competitors okay so the answer seem
- 20:14to be split between user experience and
- 20:16distribution mostly with some people
- 20:17saying gpus the people who said
- 20:19distribution are correct so congrats to
- 20:22those
- 20:23folks why that is is
- 20:26because you know people talk about poen
- 20:29data being the new oil that used to be
- 20:32true when you had to make your own ml
- 20:35models and your own AI models it's not
- 20:39it was necessary that you needed a lot
- 20:41of data because you essentially
- 20:42constructed these models from scratch
- 20:44but now that's not true anymore you
- 20:46don't need you don't necessarily need
- 20:48better models or better data because
- 20:50these models are so good out of the box
- 20:53so that's number one data is not
- 20:55necessarily the biggest killer user
- 20:58experience
- 20:59is really valuable if I had to give the
- 21:00second best answer here it would be for
- 21:02sure user experience but it's still not
- 21:05the best because even if you have a
- 21:07subpar user experience if you have
- 21:10access to a large number of users that's
- 21:13actually also fine because our research
- 21:16has found that people will take even a
- 21:19slightly worse user experience if the
- 21:22results help them it doesn't really
- 21:25matter if the user experience has to be
- 21:26amazing as long as the results are
- 21:27somewhat helpful and that's what
- 21:29distribution offers here and so
- 21:31distribution is really the key to
- 21:33winning here and we're going to talk
- 21:35about how that affects the types of
- 21:38companies that are going to win and so
- 21:39when people think about hey making these
- 21:42you know if you're a startup or if
- 21:43you're a large company let's say your
- 21:45startup you know previously potentially
- 21:48the world the way to win would be hey
- 21:51how do I like um you know gain the best
- 21:54model or gain the best data or make the
- 21:56amazing user experience that people
- 21:58always come back and now sort of the
- 22:00game is how do I get this into the hands
- 22:02of everybody as quickly as possible in
- 22:04this new market this rest of this 8.9
- 22:07billion people so that they can start to
- 22:09use my product that's the that's the new
- 22:11people are way of
- 22:12winning Okay cool so let's gonna let's
- 22:16Bust The Myth versus reality
- 22:19then the previously like we just talked
- 22:23about the biggest advantages used to be
- 22:25talent and infrastructure and model
- 22:27stuff that big tech companies used to to
- 22:29have because you needed that to make
- 22:31your own model now the biggest
- 22:33advantages are distribution like we
- 22:36talked about user experience with a
- 22:37second and then data and so what that
- 22:40means is if we look at the Moes they've
- 22:44been flipped completely with Gen so now
- 22:48the strongest Moe is distribution and
- 22:50the weakest most is algorithm which is
- 22:53amazing so you can see here distribution
- 22:55user experience and then data for the
- 22:57people who guess user experience and dat
- 22:58data and
- 23:00so uh the paradigm shift is you
- 23:05previously needed a lot of money a lot
- 23:08of models and thousands of employees to
- 23:12win and now all you need is just really
- 23:15good
- 23:16uiux some unique data and 10 employees
- 23:19and those three things will enable you
- 23:21to get good
- 23:23distribution okay
- 23:26uh oh
- 23:30well between these two
- 23:32companies the answer is already
- 23:34highlighted here but between these two
- 23:37companies IBM and JP Morgan if you had
- 23:41to guess which company was better
- 23:43positioned to succeed in geni it would
- 23:46be JP Morgan which is kind of
- 23:48interesting because IBM has a lot of
- 23:50talent it has a lot of money it has way
- 23:51more gpus it has way it has all these
- 23:54things but JP Morgan has a wider
- 23:58distribution to actually more end users
- 24:01and then it can potentially build a
- 24:02flywheel with the data and the user
- 24:05experience in that iterative model so JP
- 24:08Morgan is the better position to win in
- 24:09generative Ai and in in this case you're
- 24:12not that I'm giving you any stock advice
- 24:14or investing advice but most of the
- 24:17market doesn't understand this and so
- 24:19most of the market thinks oh IBM is
- 24:21going to win so whenever they make a
- 24:23generative AI announcement or whenever
- 24:24generative AI comes out IBM stock goes
- 24:26up but in fact it should be JP Morgan
- 24:29stock that's going up in fact if
- 24:30anything JP Morgan stock or its
- 24:32equivalents are undervalued compared to
- 24:34their potential for generative AI again
- 24:37this is not any investment advice I'm
- 24:38just telling you that the M this is a
- 24:41mistake a lot of people
- 24:43make Okay
- 24:46cool so that means just to recap that
- 24:50the key AI winners used to be big tech
- 24:54companies because they had a lot of uh
- 24:56money a lot of models these like very
- 24:59specialized employees now the key
- 25:02generative AI winners are actually
- 25:04non-te companies and that's they
- 25:07themselves don't realize this and the
- 25:09mistake that they make is they keep on
- 25:10building internal tools and things that
- 25:12don't really take advantage of this new
- 25:16world and hopefully if you're part of
- 25:19those companies you'll start realizing
- 25:20that you are actually better positioned
- 25:22to succeed than these tech companies
- 25:24because the real values in integrating
- 25:27AI to enhance exist existing systems
- 25:29because you already have a lot of
- 25:30distribution and you can pump generative
- 25:33AI experiences through those so they
- 25:36have a lot of data and they have a large
- 25:38user
- 25:40base and so of these three compan of
- 25:43these four companies let me
- 25:45explain the last question before we go
- 25:48to qu before we I take some questions on
- 25:51who would you think is be best
- 25:53positioned to succeed in generative AI
- 25:56chat
- 25:56base is a company that takes
- 26:01tppt and puts it on a website that's it
- 26:04that's all it does and you can ask
- 26:05questions about the website through that
- 26:07chat bot coher makes models they make
- 26:11amazing models like some of the best in
- 26:14the Enterprise world but they make
- 26:16models Riz
- 26:18GPT allows you to test uh essentially
- 26:22allows you to improve how you talk to
- 26:25other people in some cases it's for
- 26:26dating in some cases it's just to have a
- 26:30conversation with a chat bot uh and
- 26:33perplexity allows you to search and get
- 26:37better results with generative AR so
- 26:39which of these companies you think is
- 26:40best position to
- 26:41succeed and people are asking where's
- 26:43the chat button I believe that's just
- 26:45your I think the Q&A box is the chat
- 26:48button so just post your answers in
- 26:49there of which four uh which of the four
- 26:52companies you think is best position to
- 26:54succeed
- 27:06okay so the answers mostly seem to be
- 27:07split between chat-based perplexity and
- 27:10Riz
- 27:11GPT
- 27:12[Music]
- 27:14um and you know what and most most
- 27:17people are saying
- 27:19perplexity uh
- 27:22so the real value is uh nobody said
- 27:26cohere actually a people are now saying
- 27:28cohere the only wrong answer is coher
- 27:31the rest are all well positioned to
- 27:33succeed because coher and actually we
- 27:36made this slide a while back and now
- 27:37coher is actually laying off employees
- 27:40they're cutting back a lot of deals so
- 27:41you're actually seeing some of these
- 27:43cracks happen because and we're not
- 27:46commenting on a specific company in this
- 27:48case we're just commenting on the
- 27:49general
- 27:50Trend and I this is again not any
- 27:53investment advice but the rest of these
- 27:55companies have these ility to put really
- 27:59good user experiences in front of these
- 28:00models and are getting a lot of
- 28:03distribution in this case let me explain
- 28:06really quickly why all of these could
- 28:08work well Riz GPT got sold for I think
- 28:10millions of dollars chat GPT chat base
- 28:13sorry he's making millions in ARR and
- 28:16perplexities has I think 100 million
- 28:17users or something so all of them are
- 28:19doing quite well I I can't really
- 28:20compare if any of them are doing better
- 28:21than the other I think more people are
- 28:23familiar with perplexity because it's a
- 28:25b Toc product okay so we're gonna pause
- 28:29the end of this section and we're going
- 28:30to take some questions before we go to
- 28:32personal tips uh
- 28:35cool great so first question do you
- 28:40think the current models are good enough
- 28:42I agree you don't need large data but
- 28:45models are not specialized to a specific
- 28:47task and nowadays big companies need to
- 28:50specialize models for a specific task
- 28:53for example due to EU act privacy issues
- 28:56ETC
- 28:58Okay cool so um this okay so this is a
- 29:01good question so number one this is the
- 29:05mistake a lot of people make so they
- 29:07often think
- 29:09that they need to do a lot of like they
- 29:12need to update a lot of their models a
- 29:14lot with their own data to really
- 29:16differentiate themselves and research
- 29:19from our course s basically highlights
- 29:23that that's not necessarily the case if
- 29:26you implement even the most basic gen
- 29:29functionality into your uh app or
- 29:32website or experience somewhat
- 29:34seamlessly that itself has a lot of
- 29:36value let me provide an example there's
- 29:39a company called
- 29:40CarMax that in which you can sell and
- 29:43buy
- 29:44cars and all they did is they didn't do
- 29:48a chat bot that's customized to help you
- 29:51buy cars or take a model and helping you
- 29:54determine between cars or anything like
- 29:55that all they did was they sumarized car
- 29:59reviews that's all they did and it is
- 30:02one of the most helpful generative AI
- 30:04features that's been launched and it's
- 30:06one of the most helpful features that
- 30:07they themselves have launched and it
- 30:09there's no customization there needed
- 30:11and in fact what we found is a lot of
- 30:14companies get stuck in this
- 30:15customization refine tuning process when
- 30:17it's not really necessary the best
- 30:19companies we found succeed when they
- 30:22distribute just a model out of the box
- 30:25find a user scenario that somewhat works
- 30:27and then based on those signals they
- 30:28then start to fine-tune it afterwards
- 30:30and in terms of fine-tuning models being
- 30:32better than General Foundation models uh
- 30:36that is technically true but what we've
- 30:38also found from our research
- 30:40is um in most cases even if you find
- 30:43tuna model with a lot of data the next
- 30:45iteration the next Frontier iteration of
- 30:48the models often beats fine-tuning even
- 30:51the fine tune models for your specific
- 30:52use case and except in really specific
- 30:56Parts where you have really data like
- 30:58Medic in the medical field or legal
- 31:00field um but yeah Okay cool so next
- 31:03question
- 31:04Jess yes so do tech companies like
- 31:08Google Apple that have large
- 31:10distribution networks win as well would
- 31:13they win as
- 31:14well yes so this is again again a key
- 31:17question so this they would win so
- 31:20number one they obviously have a large
- 31:22amount of distribution I work at
- 31:24Microsoft I understand that you know we
- 31:26have access to a billion users you know
- 31:28we when we build products we can
- 31:30immediately publish them to a large
- 31:33audience but this is the advantage that
- 31:36non-te companies
- 31:39have all these tech companies can't
- 31:41train to talk when we talk about you
- 31:43know really specific data all these uh
- 31:47these banking legal healthc care
- 31:50companies and all these places have all
- 31:52this data and access to a set of users
- 31:54that we these tech companies don't have
- 31:56access to necessarily these tech
- 31:58companies don't have banking products or
- 32:00medical products or things like this and
- 32:02so these companies have access to
- 32:05different users who use their products
- 32:08for a different use case and th you can
- 32:09almost think of them as a different set
- 32:11of users have access to a lot more
- 32:13unique data and a different user
- 32:16experience and a different UI
- 32:18so you know these tech companies are
- 32:21positioned to win but these non-te
- 32:22companies are positioned to win like
- 32:24never before um and that's what I would
- 32:26say and in fact if they execute really
- 32:29well like if JP Moran really executes
- 32:32really well they could potentially even
- 32:34perform better in generator VII than a
- 32:36lot of these standard tech companies
- 32:37because gener works best when there's
- 32:39other context involved like banking
- 32:41context or medical context or whatever
- 32:47Jess so um how can um startup companies
- 32:52leverage this and how can they find the
- 32:53right opportunities in the space because
- 32:55we I know you were talking a lot about
- 32:57bigger companies so uh the questions
- 32:59around like startup companies and
- 33:01leverage leveraging yeah so um this is a
- 33:05great question because startups are also
- 33:08extremely well positioned to win in this
- 33:09space again you know people say hey like
- 33:11you know if distribution is how you win
- 33:14then the large companies have everything
- 33:15it takes to win but the real issue here
- 33:20is these large companies aren't moving
- 33:22on this opportunity some tech companies
- 33:24are obviously but especially these
- 33:26non-tech companies they're moving super
- 33:28slowly like extremely slowly and so what
- 33:32you can do as a startup is Target these
- 33:35companies these industries like law
- 33:38Finance health care that have these sort
- 33:40of unique modes or these unique sets of
- 33:42data and build really good experiences
- 33:46or build sort of uh experiences that
- 33:49either help those professionals or help
- 33:51those end companies a company that's
- 33:52gaining a lot of hype is a company
- 33:54called Harvey which does this for in the
- 33:56legal profession where they help lawyers
- 33:59do a sort of customized chat GPT for Law
- 34:04and you know there's plenty of versions
- 34:06of these in healthc care and all these
- 34:08places basically the advantage for
- 34:10startups is there's tons of
- 34:12opportunities for these non tech
- 34:13companies they're not moving at all
- 34:16they're super slow and so as a startup
- 34:19you can quickly move and take advantage
- 34:21of it okay like for example let me let
- 34:24me tell you right now Westlaw has
- 34:26amazing dat data amazing access to a
- 34:29large number of users is doing nothing
- 34:31with g at least nothing substantial
- 34:33Harvey's coming in complete startup and
- 34:36they're sort of completely disrupting
- 34:37the space and they're started by some
- 34:39small 20 year olds like some young 20
- 34:40year olds Okay cool so we'll move on any
- 34:43other questions we'll answer at the end
- 34:45uh to because we want we have a lot to
- 34:47get through okay cool we're going to
- 34:49talk about personal tips and this is a
- 34:52bit of a jump because so far we've
- 34:53talked about you know where do you
- 34:54succeed as a company where is the most
- 34:57money
- 34:59but I want to take a bit of an aside
- 35:02because this is the most common question
- 35:03we get from
- 35:05professionals how do I succeed what do I
- 35:08need to do and especially we get this
- 35:11from non-technical professionals so we
- 35:12get this from more business-oriented
- 35:14professionals and so I want to talk
- 35:17through you know how we've seen people
- 35:18succeed and the curriculum what we're
- 35:20going to put out has helped people
- 35:24increase their compensation or their
- 35:25success significantly you know I think
- 35:27speak to one person who doubled their
- 35:30income to $500,000 or more than double
- 35:33their income significant increased their
- 35:34income to $500,000 because they sort of
- 35:37went down and took this curriculum quite
- 35:38seriously so you
- 35:41know
- 35:42that let's dive in the first change is
- 35:47non-technical people used to not be able
- 35:50to build because you had to learn how to
- 35:52code and do all the system architecture
- 35:53and all these things now non-technical
- 35:57people can build and I'll explain why
- 35:59and there's different sort of there's a
- 36:02beginner to advanc level of
- 36:04building but let me explain how your job
- 36:06as a non-technical person can
- 36:09change previously let's say you're a PM
- 36:12and you don't necessarily have to be a
- 36:13PM you could be any sort of business
- 36:16professional you can start to act as a
- 36:19data scientist way more than before
- 36:21because now what a data scientist does
- 36:23or an applied scientist is they don't
- 36:25make new models what they do is they
- 36:27give chat GP these llms new data and ask
- 36:30it to you know be fine-tuned essentially
- 36:33and it's as simple as uploading an Excel
- 36:35file and or they tune prompts so they
- 36:41they basically fiddle with the English
- 36:43language to make sure that they get the
- 36:45results that they
- 36:47want and it's an reasonably easy skill
- 36:49to contribute and if you pick it up and
- 36:51you can start going to these engineering
- 36:53teams or going to these technical teams
- 36:54or start doing it yourself you can start
- 36:56saying hey I want to build this app
- 36:58where I have this idea and look chat PT
- 37:00does it super well let me give you an
- 37:03example we worked with a banker who or
- 37:07we didn't necessarily work with this
- 37:08Banker but we worked with this bank and
- 37:11the banker in some Regional Branch put
- 37:14in a customers information to for a loan
- 37:17approval into chat GPT it was a company
- 37:19approved instance
- 37:22and chat GPD provided a great answer as
- 37:24to why this person should get the
- 37:26approval and they took that version and
- 37:30they they they provided the approval to
- 37:32the customer for the loan and then you
- 37:33basically use chat GPT for the rationale
- 37:36and it was so helpful that the company
- 37:39uh sort of approved this use case for
- 37:41everybody to use and now this Banker is
- 37:44actually leading this initiative across
- 37:46the bank on launching generative AI so
- 37:49their sort of career rent from being a
- 37:51regional sort of rank representative to
- 37:54now leading this companywide technical
- 37:58initiative and it's all because they
- 37:59were just fiddling with prompts and
- 38:01there's such a demand from these
- 38:03companies that even some small efforts
- 38:06really are appreciated you know we talk
- 38:08to leaders all the time who say you know
- 38:10our employees don't do enough of this
- 38:11and we want to see more and so another
- 38:15thing is if you're a business
- 38:17professional one of the things you have
- 38:18to go ask is you know hey can is this
- 38:21even feasible you know if I want to
- 38:22build an app how long would it take you
- 38:25know let's like you know how many
- 38:27Engineers would we need and you have to
- 38:29consider all of those estimates now you
- 38:30don't need to do any of that now you can
- 38:32go to chat GP and get the answer
- 38:34yourself you can just say hey like can
- 38:35you do this if so like you know what do
- 38:38you need all these things and it
- 38:39provides the answer for you we'll talk
- 38:41about this in a little bit more
- 38:42technical detail in a second or in a few
- 38:46slides and uh yeah and we so we'll talk
- 38:50about it in a little bit more detail but
- 38:52if you're in a tech adjacent role how
- 38:55you communicate business requirements
- 38:56completely Chang changes now you can
- 38:59come come in with examples of prompts
- 39:01and output at content you can be the
- 39:02leader in how generative AI limits or
- 39:05expands your scenario so you can say hey
- 39:06you know what like you can be the leader
- 39:08in your
- 39:09organization for what gender of AI can
- 39:12or can't do and how feasible it is to
- 39:15get it to do a certain piece of the app
- 39:19then you're GNA research data and
- 39:21privacy requirements beforeand we're
- 39:22going to talk about it in a few seconds
- 39:24how more specifically about how you can
- 39:26do these things specific specifically to
- 39:28advance your
- 39:29career so what can a PM do and in this
- 39:33case a PM is a non-technical person
- 39:36Bally a business professional we went
- 39:38out and asked 50 Executives and product
- 39:42leaders uh basically Business Leaders
- 39:46about how in this new world a product
- 39:51manager or a business professional
- 39:53specifically can expand their respect
- 39:55and legitimacy and grow the
- 39:58organization the first thing is they
- 40:00need to understand the tech in depth and
- 40:02we're going to talk about it in a second
- 40:04what they mean by that and how much Tech
- 40:05you need to understand the second thing
- 40:07is understanding product Vision the
- 40:09third thing is can or does a PR and a PR
- 40:12is a poll request so if you can start to
- 40:14code even a little bit even with
- 40:16prompting that's a earns a lot of
- 40:20legitimacy and then the fifth one is
- 40:22gathering and defending requ or the
- 40:23fourth one is gathering defending
- 40:24requirements we did this survey three
- 40:26years ago ago or we've been doing this
- 40:29survey consistently this year
- 40:32understanding that Tech in depth was by
- 40:34far the biggest job so how important
- 40:37it's it used to not be super important
- 40:39to understand the tech now it's
- 40:41extremely important leaders are really
- 40:44searching for business professionals who
- 40:47understand a lot more of the tech uh and
- 40:49you know that's becoming increasingly
- 40:52important and so and it's in fact the
- 40:54most important thing so how do the best
- 40:56ml PM so the ml business professionals
- 40:59grow and succeed obviously the first
- 41:02advice was join a fast growing company
- 41:04the second advice is become
- 41:06technical then it's become a domain
- 41:09expert and then it's build more side
- 41:11projects okay so basically there's three
- 41:15paths to get into generative AI get
- 41:18technical get Niche domain experience
- 41:22and ideally you do both of the three the
- 41:26most common question then get is you
- 41:28know which one should I do should I go
- 41:30out and get domain experience like learn
- 41:31about a specific industry or should I
- 41:33get technical and most often the advice
- 41:35we give for our business professionals
- 41:37and the advice we see works is get
- 41:41technical and let me spend a few minutes
- 41:45explaining why that
- 41:47is most business professionals already
- 41:50understand a little bit about their
- 41:51domain a little bit about the industry
- 41:53like even if you're an accountant let's
- 41:55say you understand how accounting works
- 41:57you don't necessarily understand how a
- 41:59specific industry works but you
- 42:00understand how accounting works if
- 42:01you're in manufacturing obviously you
- 42:02understand how manufacturing
- 42:04works and so what we
- 42:08find uh is
- 42:11that a lot of people opt for getting
- 42:15more deeper domain
- 42:17expertise and number one when we see get
- 42:19deeper domain expertise here it's still
- 42:21with a mix of generative AI so you still
- 42:23have to say hey I I I know manufacturing
- 42:28really well but I know manufacturing the
- 42:29context of AI so I can tell you really
- 42:32specifically where AI is the most
- 42:35helpful what use cases have been tried
- 42:37before have not been tried where has AI
- 42:39been successful where has AI not been
- 42:41successful where are some Primal from
- 42:43from initial customers I can get to try
- 42:46out some initial use cases for
- 42:47generative AI in in a specific
- 42:51industry and because a lot of people opt
- 42:54for this domain expertise route it's
- 42:56actually a really competitive because
- 42:58some people have been in this industry
- 43:00for 30 40 years and they know so much
- 43:02they know everybody in this space it's
- 43:04really hard to get competitive you have
- 43:06to know an extreme level of knowledge on
- 43:09the technical side a lot of business
- 43:11professionals shy away from it they say
- 43:13hey I don't know how to code I don't
- 43:14really understand that world and we find
- 43:17that if those people try to get
- 43:19technical and they get more technical
- 43:22they sort of become unicorns because
- 43:24they are one of the few in the world who
- 43:26can bridge the gap between the technical
- 43:28side and the industry
- 43:30side and I'm going to explain in a
- 43:32second what get technical means because
- 43:34there's there's beginner intermediate
- 43:35and advanced but the path that is more
- 43:39valuable we often find is get technical
- 43:41the ideal is you have whatever 10 20
- 43:44years of domain expertise and you get
- 43:46super technical then you're a unicorn
- 43:48you know these are the types of people
- 43:50that we've seen make $500,000 a million
- 43:52dollars in a few instances because
- 43:55startups and Industry leaders and
- 43:56companies
- 43:57pay so much money for this
- 44:00advice and I can explain what examples
- 44:03of advice we mean by that but okay let's
- 44:05go talk about how to get technical so
- 44:09there's three stages like I said
- 44:10beginner intermediate and
- 44:12advanced if you're in this session You'
- 44:15already probably passed the beginner
- 44:18section of how to get
- 44:20technical because in specifically
- 44:22related to generative AI you just have
- 44:24to understand what are the rough tools
- 44:27what are the rough implications what can
- 44:29it roughly do at a high level and that's
- 44:31pretty much it the intermediate advances
- 44:34really where most of the money starts to
- 44:36come in uh for a lot of these people
- 44:38especially at the advanced
- 44:40level so at an intermediate level what
- 44:44we mean by how to get technical is you
- 44:45get extremely good at prompting and this
- 44:48takes about four to six weeks we've
- 44:50found and this is like number one the
- 44:53basic level is you know understanding
- 44:55how to use chat PT at a pretty deep Lev
- 44:57level intermediate is using system level
- 44:59prompting and multi- prompt examples so
- 45:02really understanding how to coach it to
- 45:04get a set of results that are really
- 45:07valuable and you you and regular and
- 45:10consistently what you do with Advanced
- 45:13is you get achieve consistent results
- 45:15with multi-channel prompting we'll
- 45:17explain what that means in a second
- 45:19but uh think using things like Json
- 45:22formatting and Checker llms let me give
- 45:23you an example like let's say the llm
- 45:26like Chach PT you're say you're using
- 45:28doesn't give you the right result the
- 45:30first time you say hey can you give me a
- 45:32a a
- 45:33workout uh regime and it gives you a
- 45:37like a sort of wrong workout regime you
- 45:39have another llm check the response with
- 45:43the specific things you're looking for
- 45:44like saying hey I told them it had back
- 45:47pain I had back pain is it recommending
- 45:49squats to me because if so it's a bad
- 45:51workout program so you know redo it so
- 45:54you have a checker llm set up that
- 45:56checks that for LM and knowing how to
- 45:59understand Json formatting and
- 46:00structured outputs from opening and all
- 46:02these places and doing things like Chain
- 46:04of Thought which is like prompting llms
- 46:06to talk about how they get their
- 46:07reasoning right and you know we won't
- 46:09talk about it in more detail but that's
- 46:10the advanced stage and if you really
- 46:13want to understand how these companies
- 46:16are making so much money this is where
- 46:18most of it is and especially in these
- 46:20rapper ones and
- 46:23so this is where if you also learn this
- 46:26you you would also make you would also
- 46:28start to access those sort of Worlds the
- 46:31second one that's important to
- 46:32understand is data boundary and
- 46:33Associated systems architecture so you
- 46:37know really quickly and we won't spend
- 46:39too much time on this because we have so
- 46:41many other things to cover this is just
- 46:43understanding how you can call gender of
- 46:44AI in your own company or personal
- 46:47boundaries for example we work with so
- 46:49many companies who think that they can't
- 46:52use gender of AI or they can't use these
- 46:54closed models from open Ai and all these
- 46:56places because Oh They'll break the EU
- 46:58act or they'll break these privacy acts
- 47:00and that's just not true all of these
- 47:02Cloud companies if they work on cloud
- 47:05run these models Within These companies
- 47:07data boundaries they just have to call
- 47:09it within their data boundary API but
- 47:11it's
- 47:12astounding how many companies don't know
- 47:15this
- 47:16like you know I think we let's say if we
- 47:18work like 99% of the people we work with
- 47:20don't know this which is you know
- 47:23astounding and so they go through all of
- 47:26this infrastructure sure to host their
- 47:27own model but they just need to know
- 47:29this so if you and the few business
- 47:31professionals who know this provide so
- 47:33much value because they're saving
- 47:34millions and thus they're rewarded with
- 47:37an Associated compensation package so
- 47:39just knowing data boundary and
- 47:40Associated systems architecture how to
- 47:42call generative AI in your own beta
- 47:44boundaries understanding data flow
- 47:45diagrams understanding Storage storage
- 47:48systems is really helpful Advanced is
- 47:52really where we get to those really big
- 47:54numbers so there's two paths you can
- 47:57take if you're a big or or worker or we
- 48:00find this also works with technical
- 48:01adjacent workers dive into systems
- 48:04architecture really deeply so what you
- 48:07want to be able to do is you need to
- 48:09practice communicating these technical
- 48:10Concepts to non-technical and Technical
- 48:13people really deeply and what that means
- 48:15is you need to understand like what is
- 48:18you know eup what is eup like what is
- 48:21personal information what are things
- 48:23like caching what are things like stuff
- 48:25like this so you can dive into systems
- 48:28architecture you don't necessarily have
- 48:29to code and where to put in generative
- 48:31AI super valuable these people are paid
- 48:34an incredible amount of money for solo
- 48:37workers or non- Tech adjacent folks
- 48:38maybe you're not in the discussions with
- 48:40those systems Engineers all these
- 48:42people these people make a lot of money
- 48:44by using low code or no code tools with
- 48:48gender VII capabilities to either
- 48:50automate parts of their jobs or start to
- 48:53build so some of these people we've seen
- 48:56learn to build apps without ever
- 48:58actually learning how to code they don't
- 48:59even understand what chat GPT outputs
- 49:01they just prompt chat GPT or these llms
- 49:04to give them code or give them an app
- 49:06and copy paste that code into you know
- 49:09an app or some sort of browser and have
- 49:11it work and so these people also make a
- 49:14lot of money because you know we've seen
- 49:15for example a nurse who made a patient
- 49:18intake tool not by learning how to code
- 49:21by just prompting chat gbt to make that
- 49:24app and then sort of that app made a
- 49:26significant amount of money okay so
- 49:29we're going to take a quick pause on
- 49:30that personal section uh just any
- 49:34questions yeah so we'll do one question
- 49:36here because I know we're getting closer
- 49:38toward the time of the top of the hour
- 49:41so we'll do one question and then move
- 49:42forward so we have time a little bit at
- 49:44the end for some more Q&A so one
- 49:47question is I see we're getting a lot of
- 49:49questions from people with specific
- 49:51problems they want to solve with
- 49:52generative AI so what would you
- 49:54recommend as some good first steps
- 49:57and how should they evaluate the
- 49:58opportunity and decide about the best
- 50:00next steps for their pain points and
- 50:02ideas you know what this is great
- 50:05because it works well into our later
- 50:07sections of the most common mistakes
- 50:08people make and you know how you should
- 50:10go about evaluating what is really a
- 50:12good idea or bad idea so this works well
- 50:14so let's Dive Right In um so the SE
- 50:17second section should should answer this
- 50:20you know what really quickly we're going
- 50:22to cover how generative AI models
- 50:26business models are different and this
- 50:27is the first thing people sort of forget
- 50:29we're going to go through it really
- 50:30quickly um before we talk about how to
- 50:33evaluate gender of idas because number
- 50:36one most people the thing people get
- 50:38wrong is they think of gender of AI like
- 50:40a typical subscription model where they
- 50:43say hey there's a typical subscription
- 50:45price there's a total gen that it's a
- 50:48typical subscription price and typically
- 50:50software would always operate within
- 50:53that sort of subscription price like if
- 50:55you charge $ eight a user you typically
- 50:57wouldn't incur a cost every time
- 50:59somebody uses that new product but with
- 51:02generative AI that cost goes up with
- 51:06usage and so that means and it often
- 51:08looks like this where generative AI goes
- 51:11up exponentially as usage goes up so
- 51:14often a lot of SAS or softwares or
- 51:17service business models don't really end
- 51:19up working out so that's why you'll see
- 51:21companies potentially like perplexity
- 51:23that actually lose a lot of money
- 51:25because even though they charge users
- 51:27for their usage especially if you go to
- 51:29the Premium plan they quickly start to
- 51:32break that cost period pretty soon so
- 51:36just remember that as you start to
- 51:37investigate these ideas know that a lot
- 51:40of the dollar per seit uh or dollar per
- 51:43person or dollar per month business
- 51:45models are breaking with G of AI
- 51:48okay so we're going to talk about now
- 51:51answering the question prioritizing
- 51:53generative AI opportunities how should
- 51:54you think about
- 51:57uh how which generative AI product or
- 52:00project to pick to pick and we're going
- 52:01to give you some some quick
- 52:04tidbits so number one let me give you
- 52:08three of the most common options people
- 52:11come to us with build an internal facing
- 52:14tool because they want to build up the
- 52:15expertise and capabilities while helping
- 52:17increase efficiency
- 52:19internally a user facing feature or
- 52:22buying a gen chatbot software or some
- 52:25other software in white lab it most
- 52:27people build the internal facing tool
- 52:30and they're wrong to do it what you
- 52:32should be be building always is a user
- 52:35facing feature almost never an internal
- 52:38tool you know it's just not recommended
- 52:42and why that and we're going to talk
- 52:44really quickly about how common this
- 52:46problem is you know we did an analysis
- 52:48of the people who've implemented
- 52:49generative AI product products and
- 52:53almost everybody either does a chatbot
- 52:55or just internal tool 95% of people do
- 53:00an uh chatbot or internal tool so that's
- 53:0460 plus 35% and when we ask people you
- 53:08know how useful is your internal tool
- 53:1175% said not useful 25% said somewhat
- 53:15useful so basically 20 95% of people
- 53:17don't find it useful so if you're
- 53:19building an internal chatbot don't do it
- 53:21or internal tool don't do it it doesn't
- 53:24help you build the skills that you need
- 53:27to build the skills that you need let's
- 53:29just walk through this really
- 53:30quickly what you should do is keep
- 53:33whatever feature you're doing in private
- 53:35preview avoid chat Bots or free form
- 53:38interactions because it allows people to
- 53:41put in inappropriate information and and
- 53:43potentially unethical
- 53:45pieces and you get into a lot of legal
- 53:48trouble if you give the wrong answer
- 53:50always do in product
- 53:53features and just test regularly and
- 53:56what does allows you to do is it allows
- 53:57you to build the capabilities you need
- 54:00to build great user facing features and
- 54:02the research from our course highlights
- 54:03that companies who focus
- 54:07on user facing
- 54:13featur so that's number one
- 54:16um but the basically don't build an
- 54:19internal tool if you're picking a gender
- 54:21to a opportunity almost anything or a
- 54:25chat box also doesn't really work super
- 54:28well though both of those are pretty
- 54:30tough to iterate and work with but if
- 54:33you focus on spec almost any other
- 54:36problem it works out well and we're
- 54:38going to quickly talk about how to
- 54:40implement those really quickly and then
- 54:41we'll take some
- 54:44questions
- 54:46um the thing that most people get wrong
- 54:49is when they go out and create these
- 54:51generative AI products they create
- 54:55products for creation so they'll say hey
- 54:59a product that helps people write emails
- 55:00and essays within just a few prompts is
- 55:03what people love versus a product that
- 55:05helps people read documents and emails
- 55:07easily and summarizes key
- 55:09Concepts but research from our course
- 55:12shows that users love the second option
- 55:14and they hate the first
- 55:17option so when you're building a tool or
- 55:20a generative AI feature prioritize
- 55:22content creation or sorry do not
- 55:25prioritize content content creation
- 55:26that's not recommended what you should
- 55:28prioritize is content consumption which
- 55:30means making it easier for people to
- 55:33consume content and understand things
- 55:35better so and why we think that people
- 55:38often do the content creation side is
- 55:42because the first wave of generative AI
- 55:44products was this sort of naive back and
- 55:46forth talking to chat GPT you know can I
- 55:49get an answer can I get this could I get
- 55:51you know could you answer this question
- 55:52for me a request response setup but
- 55:55users are getting tired of that in fact
- 55:59what people want now is they want to
- 56:00take a lot of information and just take
- 56:02the key insights out of it through gener
- 56:05generative AI in fact research from our
- 56:08course shows that content consumption is
- 56:11on average useful to very useful on a
- 56:14scale of one to four it's three and a
- 56:16half on how useful it was content
- 56:19creation was just a one or two so people
- 56:24love content consumption for gener of AI
- 56:27they hate content creation so let me
- 56:29give you some
- 56:31examples like instead of creating a
- 56:33legal document or helping having lawyers
- 56:35create legal documents you should
- 56:36analyze historical case outcomes to
- 56:39advise on legal strategy so instead of
- 56:41creating personalized documents or or
- 56:44proposals for potential clients you
- 56:46should leverage market trends and sort
- 56:48of refine sales pitches and you know
- 56:51instead of generating product specs or
- 56:53generating product emails aggregate user
- 56:55feed back and tell product people like
- 56:58what they should be building next we
- 57:00won't go through too many of these
- 57:01examples but there's they're here for
- 57:04you you know some of the best generative
- 57:05AI examples we've seen companies that
- 57:07work really well are companies that
- 57:10listen to sales calls or customer
- 57:13service calls and tell people how they
- 57:15can perform better which is really
- 57:17exciting versus for example creating a
- 57:20customer service agent
- 57:23okay so um we won't walk through more we
- 57:27won't walk through all these examples
- 57:28the final tip we're the second final tip
- 57:30is don't build a chatbot instead build
- 57:34AI features natively into a product
- 57:37users hate building it using or working
- 57:40with a chatbot you know most people
- 57:43aren't willing to use a chatbot almost
- 57:4699% of people are not willing or only
- 57:48somewhat willing to use a chatbot and if
- 57:51they do 80% find it not useful and this
- 57:53is the modern version of gen chatbot
- 57:57versus if you build a gen feature into a
- 58:00product 90% are pretty excited to use
- 58:03that product and almost 55% find it
- 58:07useful so this is you know 10 times more
- 58:10useful for
- 58:11users Okay cool so we definitely answer
- 58:13that question in a little Speedy format
- 58:15because we want to leave time for some
- 58:17questions at the end so
- 58:19Jess yeah so I think because we are a
- 58:22minute away from ending at the top of
- 58:24the hour um unfortunately we don't have
- 58:27the time right now for some more
- 58:28questions but um is there any tips or
- 58:32takeaways that you want to share before
- 58:34we end the webinar with
- 58:37folks uh nope I think that's that's if
- 58:40if you want any if you want any of your
- 58:41questions answer just message me on
- 58:43LinkedIn and I'm happy to answer them
- 58:45there just one
- 58:47onone great well thank you so much for
- 58:51joining us everyone thank you aditia um
- 58:53and just real quick as a reminder our
- 58:55new course Adida has launched and if
- 58:57you're interested in learning more
- 58:59please refer to the link here um on the
- 59:02platform and feel free also to reach out
- 59:04to our team via email and we also have
- 59:07some other generative AI courses that
- 59:09are launching and we can help you choose
- 59:11from some of those courses as well so as
- 59:13mentioned the recording of the webinar
- 59:15will be sent to everyone within the week
- 59:17thank you so much everyone have a
- 59:19wonderful rest of your day
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