YouTube2Text

YouTube transcript (TFxT3G5jwtU) — Transcript

4,952 words · 662 segments · language en · Watch on YouTube

Full transcript

  1. 0:00it's actually pretty easy to beat 99% of
  2. 0:02people because most people do the wrong
  3. 0:04stuff and for me personally I have a
  4. 0:07portfol of companies at acquisition.
  5. 0:09comom that does over $250 million per
  6. 0:11year and I make these videos because I
  7. 0:13am really just shouting at my younger
  8. 0:14self of all the mistakes that I was
  9. 0:16making by working a lot on things that
  10. 0:20didn't move my business the vast
  11. 0:22majority of growth isms for the most
  12. 0:25part are wrong because if they were
  13. 0:26right people would do them and then grow
  14. 0:28but most of growth is counter intuitive
  15. 0:30so I want you to imagine your business
  16. 0:32as a tree okay so let's say you've got
  17. 0:34this tree and it's planted in the ground
  18. 0:36and you're like where's the top of the
  19. 0:37tree don't worry we'll get there and the
  20. 0:39height of the tree over time let's just
  21. 0:41imagine is your Revenue okay so as the
  22. 0:43tree gets taller your Revenue goes up
  23. 0:46okay now the problem is let's say that
  24. 0:49you have these little offshoots right
  25. 0:51that's these little these little these
  26. 0:52little these little growth hey the these
  27. 0:54are B+ problems hey we should add this
  28. 0:56thing to our email sequence hey we
  29. 0:57should do this thing for our fall what
  30. 1:00happens is the resources from the tree
  31. 1:02from you from the ground that are going
  32. 1:04into this thing are getting shot out to
  33. 1:07the side and so you are growing you feel
  34. 1:09like you're solving problems but you're
  35. 1:12still here at the same Revenue as you
  36. 1:14were last year but once you cut these
  37. 1:17things off then all of the resources go
  38. 1:21right into the trunk and they just keep
  39. 1:24growing and then your business continues
  40. 1:27to stay focused on the one thing that is
  41. 1:30going to move the tree up the most so
  42. 1:33it's not about the amount of tasks that
  43. 1:35you finish it's the amount of growth
  44. 1:38each task gets you and this is why even
  45. 1:42biblically they talk about the way to
  46. 1:44keep a tree healthy is to prune it and
  47. 1:47pruning literally means you're cutting
  48. 1:49things off commitment is the elimination
  49. 1:51of Alternatives which means commitment
  50. 1:54is literally the recipe for growth is
  51. 1:57that you focus all resources on on the
  52. 2:00one growth path that you get the most
  53. 2:02for right now you have a big list of
  54. 2:05things that you think you should do and
  55. 2:08what often happens is that you will do
  56. 2:09number five number three maybe number
  57. 2:11two because those are the ones that
  58. 2:13you're like oh I can knock that out
  59. 2:14pretty quick oh I can knock that out
  60. 2:15pretty quick but what ends up happening
  61. 2:16is you get to the end of the day and you
  62. 2:17still have that number one thing that's
  63. 2:19sitting there on your list and that
  64. 2:20number one thing you probably know is
  65. 2:22the most important thing that if you
  66. 2:24only did that one thing it would make
  67. 2:26the rest of the things on that list
  68. 2:28irrelevant by comparison
  69. 2:30but what ends up happening is that we do
  70. 2:32the B+ problems all day because it makes
  71. 2:35us feel good because we know how to
  72. 2:37solve them the A+ problem is usually one
  73. 2:40that's a little bit hairier it has more
  74. 2:42variables it's more complex we have to
  75. 2:44get into systems we have to do more
  76. 2:45analysis and then we have to iterate to
  77. 2:47figure out how to solve it and so
  78. 2:49because of that we prefer the fast the
  79. 2:51fast dopamine or whatever you want to
  80. 2:52call it of solving the quick problem
  81. 2:55rather than solving the most important
  82. 2:57problem so fundamentally most people
  83. 2:59want to do a good job I have found this
  84. 3:01from the people who work at my companies
  85. 3:03is that they want to do a good job and
  86. 3:05so what they're afraid of is that if
  87. 3:07they have this problem that's underneath
  88. 3:09of their purview that you are going to
  89. 3:12yell at them and say oh my
  90. 3:15God ah look at these fires right but the
  91. 3:19thing is is that if you just say dude
  92. 3:21there's this massive fire right here
  93. 3:24that's burning and by far will burn
  94. 3:27everything to a crisp far more than
  95. 3:29these itty B fires will that means that
  96. 3:31it's okay that these burn and so when I
  97. 3:34do a prioritization meeting especially
  98. 3:36if it's a big turnaround thing or we got
  99. 3:37to turn an apartment around something
  100. 3:38like that like this is the most
  101. 3:39important thing in the business I set
  102. 3:41the agenda up front and I say hey as of
  103. 3:43this point nothing that has happened
  104. 3:45before today anyone is accountable for I
  105. 3:48will blame no one for anything and so if
  106. 3:50I ask you in the future of this
  107. 3:52conversation who made this or what made
  108. 3:55this happen I am not asking to blame you
  109. 3:58I'm asking so that I can understand the
  110. 4:00problem better so that we can solve it
  111. 4:01together and by saying it's like as of
  112. 4:04this moment there's Amnesia from the
  113. 4:06past no one here will be responsible and
  114. 4:08so by doing that the pressure in the
  115. 4:10room they're like okay we're on the same
  116. 4:13team and going forward if you get and
  117. 4:16like I think you have to be specific
  118. 4:17with this it's like John if you get
  119. 4:19complaints from CS about this stuff your
  120. 4:21turnarounds being slow that's okay you
  121. 4:23can tell them I said it's fine hey Sarah
  122. 4:27in legal if you're having this issue and
  123. 4:29people are like hey we got to get these
  124. 4:30contracts signed tell them I said it's
  125. 4:33fine and remember I pay everybody's
  126. 4:36paychecks and so at the end of the day
  127. 4:38I'm the one who's got to sign it and I'm
  128. 4:40telling you it's okay as hard as it is
  129. 4:42for you because you guys all want to do
  130. 4:43a good job to let these fires burn we
  131. 4:45have to flex we have to focus on this
  132. 4:47one otherwise this one's going to burn
  133. 4:48us to a crisp I was on a call with one
  134. 4:50of my portfolio teams and it was a paid
  135. 4:52ads team and they were having issues
  136. 4:54with pixel tracking and this issue had
  137. 4:57been going on for three weeks and it was
  138. 4:59because everyone was distracted everyone
  139. 5:00was looking at all these different
  140. 5:01funnels and pages and followup sequences
  141. 5:04and fundamentally if the pixel is not
  142. 5:07bringing in the right traffic none of
  143. 5:09the conversion re optimization ever will
  144. 5:11matter ever again if the pixel gets
  145. 5:13worse and worse and worse because we're
  146. 5:15seasoning it with worse data and if
  147. 5:16you're like what the hell is Alex
  148. 5:17talking about it don't worry it's just
  149. 5:19payad stuff but fundamentally if you're
  150. 5:21on a payad steam and you know what I'm
  151. 5:22talking about if that is wrong Nothing
  152. 5:24Else Matters and so the the difficulty
  153. 5:27and this is what's tough is that you
  154. 5:29have to look at all the other problems
  155. 5:31and be like oh yeah all this stuff sucks
  156. 5:33we're going to ignore that because if we
  157. 5:35don't fix this none of that matters and
  158. 5:39even as I was going up and pulling up
  159. 5:40some of the pages I was like God this is
  160. 5:42ugly and I told her I was like this is
  161. 5:43so ugly we should fix this but we're not
  162. 5:46going to today because today we're going
  163. 5:48to fix this problem we're going to fix
  164. 5:51the pixel that's it and once we fix the
  165. 5:54pixel in all of these seven funnels once
  166. 5:56it's fixed then we can go on to the next
  167. 5:58thing but the next thing because if you
  168. 6:01reassess you might find out that once
  169. 6:03you fix the pixel issue some of your
  170. 6:05conversion rate issues might go away
  171. 6:06because maybe you're getting the right
  172. 6:07traffic in there which is why you have
  173. 6:09to always reassess after doing the
  174. 6:11solution rather than trying to force Fe
  175. 6:13like I think these are the top 10 would
  176. 6:15you put eight above seven who cares
  177. 6:17you're not even going to work on it
  178. 6:18you're just going to work on the one and
  179. 6:19then get that done and then you will see
  180. 6:22with this new reality in this new
  181. 6:24context which of these now will move the
  182. 6:26needle the most and so Frank slutman who
  183. 6:29as a three-time IPO uh entrepreneur
  184. 6:32talks about this in his management book
  185. 6:33where he basically focuses every company
  186. 6:35on only one thing and so he says some
  187. 6:37companies have five objectives some
  188. 6:38companies have three objectives his
  189. 6:40companies are only allowed to have one
  190. 6:42because once you do that one thing and
  191. 6:44this is something that I have found from
  192. 6:46my experience is that let's say you had
  193. 6:48that list of five things to do you have
  194. 6:50those five quote priorities if you do
  195. 6:52the one that matters the most what you
  196. 6:54will often find is that number two
  197. 6:57through five sometimes one become
  198. 6:59irrelevant other times something over
  199. 7:02here actually all of a sudden becomes
  200. 7:04the next most important thing which
  201. 7:06means that if you had done number three
  202. 7:09number five number two on your list and
  203. 7:12then done number one then you
  204. 7:14figuratively would have wasted all of
  205. 7:16the time doing 2 three and five Because
  206. 7:18by the time you did number one it
  207. 7:20actually made those Solutions IR
  208. 7:21relevant everything that I'm talking
  209. 7:23about right now is based on a concept
  210. 7:24that we call the theory of constraints
  211. 7:26which is that you have one thing in your
  212. 7:28business that that is limiting your
  213. 7:30growth it is the constraint of your
  214. 7:32growth and once you
  215. 7:50deconstruyendo
  216. 7:53million a year so it's a decent sized
  217. 7:55room um 25% over 5 million 50% over 1
  218. 7:59million and so it's for legit business
  219. 8:01owners we talk about this type of stuff
  220. 8:03that really moves the needle for
  221. 8:05businesses in a big way fundamentally
  222. 8:07the goal of strategy which is the big
  223. 8:10fancy word that people use is to
  224. 8:13prioritize limited resources against
  225. 8:16unlimited opportunities there are
  226. 8:18unlimited things that you could do to
  227. 8:20grow your business you could run Tik Tok
  228. 8:22ads you could run LinkedIn ads you could
  229. 8:24run LinkedIn outbound you could optimize
  230. 8:26your site you could improve your sales
  231. 8:28conversions there's a million things
  232. 8:29that you could do to grow your business
  233. 8:32but there is one thing that can grow
  234. 8:34your business more than the others and
  235. 8:36that one thing would pale or make
  236. 8:38everything else pale in comparison and
  237. 8:41so when people are considered excellent
  238. 8:43strategists translate that into their
  239. 8:45excellent at prioritizing but the real
  240. 8:48best strategists see all of the moves
  241. 8:50and probably some moves you don't see
  242. 8:52that maybe the number one thing on your
  243. 8:54list gets you a 2X but there's another
  244. 8:56move that has a number one that's a 10x
  245. 8:59and and so fundamentally you have to
  246. 9:00prioritize against all things you could
  247. 9:02do known and unknown and the people who
  248. 9:04move the fastest in terms of distance
  249. 9:07covered are the ones who get the most
  250. 9:09for every unit of effort which is not
  251. 9:11about how fast they do things but at how
  252. 9:13much speed they cover with the things
  253. 9:15they choose to do and so let me give you
  254. 9:16a different analogy that you can think
  255. 9:18of with so a lot of people have a little
  256. 9:20wheel on their car and they're thinking
  257. 9:23how do I make this thing spin faster
  258. 9:25right they've got this little wheel and
  259. 9:26they're like I just got to go around and
  260. 9:28around and around and around right but
  261. 9:31what they don't think about is that you
  262. 9:32could have a
  263. 9:36wheel that's this big and if you just do
  264. 9:39one revolution you get more than this
  265. 9:41one does in
  266. 9:4310 and so we want to just think what is
  267. 9:46that one big wheel that if I just roll
  268. 9:49it once it makes all of the wheel spins
  269. 9:51that I have on this tiny wheel
  270. 9:53irrelevant so let's imagine you have
  271. 9:55your to-do list right you've got your
  272. 9:57one you've got your two you've got your
  273. 9:59three that's a three there you go you
  274. 10:00got your four you got your five the
  275. 10:02thing is is that most of the times these
  276. 10:04are B and C Level problems because you
  277. 10:08know how to solve them yay but this one
  278. 10:12is the A+ problem that you have no idea
  279. 10:14how to solve and so we spend all day
  280. 10:18every day just crossing these things off
  281. 10:20and then we are happy at the end of the
  282. 10:23day but then we're sad at the end of the
  283. 10:26month because we still haven't solved
  284. 10:28the one big problem and so you have to
  285. 10:31be comfortable with the idea that you
  286. 10:33might not solve it for one day or two
  287. 10:36days or 3 days or four days but if you
  288. 10:39do solve it on the fifth day you get the
  289. 10:41A+ solution that gives
  290. 10:44you it takes your wheel from a wheel
  291. 10:47that's this big to a wheel that's this
  292. 10:50big and from that point going forward
  293. 10:52when you're rolling you're getting that
  294. 10:54much more for every Revolution and so I
  295. 10:56want to make this super Tactical for you
  296. 10:59once you've identified what the priority
  297. 11:02is what the one thing that matters most
  298. 11:04is then typically humans us and your
  299. 11:07team will likely not want to do it it's
  300. 11:09very much in our human nature to just
  301. 11:11continue to work less and less because
  302. 11:13it's easier and so these are some
  303. 11:15tactics that I have done to pull the
  304. 11:17future forward so number one if you
  305. 11:20change the meetings from end of week to
  306. 11:22end of day or twice a day you will
  307. 11:24communicate how much more important it
  308. 11:26is you to get those things done so so if
  309. 11:29you have a weekly Cadence for something
  310. 11:31that is the priority for the business
  311. 11:33then you should be meeting far more than
  312. 11:34once a week probably more than once a
  313. 11:36day number two once you've determined
  314. 11:39that that is the priority and you have a
  315. 11:41Cadence and deadline Associated that
  316. 11:43because you're getting feedback loops
  317. 11:44that are installed much faster then you
  318. 11:46want to eliminate everything that's not
  319. 11:49that now they might sound obvious in
  320. 11:51retrospect but it it isn't in reality
  321. 11:53especially if you have a team and so the
  322. 11:56way that we eliminate is by saying
  323. 11:58everything that you are currently
  324. 12:00working on is not as important as this
  325. 12:03thing which means you need to let some
  326. 12:06of these fires burn once you have set
  327. 12:08that deadline and you've eliminated
  328. 12:10everything else then we increase the
  329. 12:13frequency of communication so obviously
  330. 12:15the meetings set little mini deadlines
  331. 12:16because you want to get things done by
  332. 12:18then but in between communication also
  333. 12:20needs to ramp up so if you check in on
  334. 12:22someone after an hour after meeting and
  335. 12:24say hey where are you at that that
  336. 12:26communicates a very different idea of
  337. 12:28the urgency around the priority or the
  338. 12:31problem that you're trying to solve now
  339. 12:34once you have that communication Loop in
  340. 12:36there what you want to also do or that I
  341. 12:38have found effective is to make winning
  342. 12:42obvious Clear and Present publicly so
  343. 12:46that means that if you have a dashboard
  344. 12:48if you have a progress marker a
  345. 12:49thermometer something to show anytime
  346. 12:52someone sees it the progress that is
  347. 12:54being made it acts as a reinforcement
  348. 12:56Loop for the entire team to get things
  349. 12:59done and if you want to go real advanced
  350. 13:02mode put a pot of gold at the end of the
  351. 13:05rainbow saying once we fix the
  352. 13:07conversion rate on our page then we will
  353. 13:10all get this thing together and it could
  354. 13:11be we all go out to dinner it could be
  355. 13:13hey everybody gets the rest of the day
  356. 13:15off whatever day we finish it like you
  357. 13:16can make the pot of gold whatever you
  358. 13:18want but it also shows what's in it for
  359. 13:20them so it's easier to say committed
  360. 13:22than to stay committed which is the only
  361. 13:25thing that matters now as the boss for
  362. 13:29first in the beginning you're boss of
  363. 13:30you but over time if you develop a team
  364. 13:32you become boss of other people and so
  365. 13:35what I have found is that you can't just
  366. 13:37increase the priority you need to also
  367. 13:41increase the commitment and so
  368. 13:43commitment I Define it as the
  369. 13:45elimination of Alternatives and so let
  370. 13:47me give you a simple example marriage
  371. 13:49the ultimate commitment relationship
  372. 13:51wise means that you eliminate every
  373. 13:52other person from your life literally
  374. 13:55who's not your wife or your husband that
  375. 13:57you will ever date again so you say you
  376. 14:00were the only person I eliminate all
  377. 14:02others and that is a commitment if
  378. 14:04you're in health if you want to commit
  379. 14:07fully to something then it means you
  380. 14:08have to eliminate everything else that
  381. 14:10is not that thing so that's where you
  382. 14:12throw away all the food in your kitchen
  383. 14:13that's not aligned with your goal you
  384. 14:15pour out all the alcohol you eliminate
  385. 14:17the alternative so that the only thing
  386. 14:19left is to do the thing that you
  387. 14:21committed to and within the context of
  388. 14:24business you have to eliminate
  389. 14:25everything that is not the priority and
  390. 14:28the thing is is that it's very easy to
  391. 14:30say you're committed and I've noticed
  392. 14:31with my teammates a lot of them are like
  393. 14:33I'm committed but it's very hard to show
  394. 14:36that you're committed so if you want to
  395. 14:38teach this process to your team this is
  396. 14:40how I think about it number one is you
  397. 14:42prioritize you say there's lots of
  398. 14:43things we could do but if we just did
  399. 14:45this one thing this would be the most
  400. 14:47important the second thing that I do is
  401. 14:49I create urgency so I say this is very
  402. 14:52important this is when we're going to be
  403. 14:54meeting about it we have to get it done
  404. 14:56by this time but you can't do that
  405. 14:58without all also
  406. 15:00eliminating everything else that they
  407. 15:02have on their plates it's not fair to
  408. 15:03say hey we're now just going to make
  409. 15:05this incredibly important thing that's
  410. 15:07due tomorrow but you also still have to
  411. 15:08do your normal work it doesn't work
  412. 15:10they're just like it's not going to work
  413. 15:11especially on a continuous basis and if
  414. 15:13you do one two and three then what's
  415. 15:14going to happen is that you will solve
  416. 15:16it and you will solve it significantly
  417. 15:18faster than you thought because everyone
  418. 15:19will be focused on solving it and
  419. 15:21everyone will get out of the way to make
  420. 15:23sure that it gets done and then you look
  421. 15:27at your list and you
  422. 15:29reassess and then you rep prioritize you
  423. 15:32set the new urgency you eliminate
  424. 15:34everything else and you keep going and
  425. 15:36the difference between a bad strategist
  426. 15:38and a good strategist just comes down to
  427. 15:41the thing that they choose to believe is
  428. 15:42the most important so this is how I
  429. 15:44applied this four-step process to the
  430. 15:46paid ads team that I was talking about
  431. 15:47earlier so first off I said okay here
  432. 15:50are all the things that are wrong with
  433. 15:51our marketing and then I said and we're
  434. 15:53going to ignore all of them except for
  435. 15:56the pixel issue then I said okay we're
  436. 15:59going to meet end of day today because
  437. 16:01this was first thing in the morning and
  438. 16:02people were like well I have a I have a
  439. 16:03meeting right now and I was like oh yeah
  440. 16:05is it with me they're like oh no and I
  441. 16:08they're like well should I I was like
  442. 16:09yeah don't be on the meeting and I was
  443. 16:11like and if someone gives you a problem
  444. 16:13tell them they can talk to
  445. 16:15me then I said that also means that
  446. 16:18whatever you're regularly doing for the
  447. 16:20day it's not that it's now this and then
  448. 16:24we went through every single line item
  449. 16:26of what had to happen for the pixel to
  450. 16:28get fixed and we assigned every single
  451. 16:31line item to each person and I said how
  452. 16:33long do you think this will take how
  453. 16:34long do you think this will take how
  454. 16:35long do you think this will take and by
  455. 16:37the way I'm asking I'm not asking for
  456. 16:38days here I'm asking for minutes and
  457. 16:40hours all right and by the time we're
  458. 16:42done it's like great so it looks like we
  459. 16:44can get all this stuff done in the next
  460. 16:45six hours so we're going to meet again
  461. 16:48at 4:30 today so that all of you guys
  462. 16:49can show off your work and I can tell
  463. 16:51you how great of a job you did then at
  464. 16:53the end of this I said okay now every
  465. 16:56single person tell me back what you're
  466. 16:58going to do next now and so here's
  467. 17:00what's interesting people came back and
  468. 17:03they said something and it wasn't what I
  469. 17:04said so I said let me say it again
  470. 17:06you're going to do this you're going to
  471. 17:08do this and this is going to reroute
  472. 17:09here say it back to me and they said it
  473. 17:11it's like right write it down and then I
  474. 17:13go back to the person ask him again once
  475. 17:16everyone gets it right great we're going
  476. 17:17to meet in a few hours I'll see you then
  477. 17:19at the time of me making this video
  478. 17:21right now I'm between the calls all
  479. 17:23right which is why I'm so fired up so
  480. 17:25once we get on the call once the pixel's
  481. 17:28fixed guess we're going to do we're
  482. 17:29going to look at the next thing on that
  483. 17:30big old list and say all right we had 20
  484. 17:33other things we need to do but tomorrow
  485. 17:35we're going to work on this one and
  486. 17:36we're going to solve that and the thing
  487. 17:37is is that so many businesses what they
  488. 17:40have and there's this great analogy for
  489. 17:41this is that they have this graveyard of
  490. 17:46half built Bridges they never get to the
  491. 17:50other side of the river because they
  492. 17:53never finished the bridge and so the
  493. 17:55thing is is that the company is spending
  494. 17:58resource ources building all of these
  495. 18:00Bridges putting These Bricks here but
  496. 18:03they never get one of these dollars
  497. 18:04across to the other side into their bank
  498. 18:06account and so this is honestly where
  499. 18:09most businesses lose all their money is
  500. 18:12building these half built Bridges
  501. 18:13because no one focuses on completing
  502. 18:15their work so we had a portfolio company
  503. 18:18that had a show up rate issue and so
  504. 18:22they had uh call it a sales event that
  505. 18:24they ran regularly in order to turn
  506. 18:26prospects into customers and so we
  507. 18:29noticed that they were getting a very
  508. 18:31low percentage of their prospects to
  509. 18:32show up now they were complaining about
  510. 18:34lead quality things like that and so we
  511. 18:36said okay if we only got the industry
  512. 18:40standard Benchmark of leads to show up
  513. 18:43to this event we would increase the
  514. 18:45revenue of this business by
  515. 18:4735% and given the margin of this
  516. 18:49business let's say is 10% we would more
  517. 18:52than triple the profit of this business
  518. 18:54is there anything else we could do with
  519. 18:56the resources we have that would give
  520. 18:59that kind of a return a tripling of
  521. 19:01profit for no
  522. 19:03risk in the next 30 days and since the
  523. 19:06answer was no then we said great
  524. 19:08everyone in this company the only
  525. 19:10priority that you have is to get this
  526. 19:12number to go up and so then we did a
  527. 19:15number of things to make that one
  528. 19:17percentage go up and as a result of that
  529. 19:21Focus the business did grow by more than
  530. 19:2435% because every single person in the
  531. 19:26company was aligned with it and guess
  532. 19:28what also happened other things fell by
  533. 19:31the wayside other things that were not
  534. 19:33as important started to burn we had
  535. 19:35little customer service issues we had
  536. 19:37little issues in the sales department
  537. 19:39these were all little things that
  538. 19:41normally would have taken away from the
  539. 19:43team's focus on that one thing but
  540. 19:46because prioritization is so powerful if
  541. 19:49you get the one thing right it makes the
  542. 19:52rest of it irrelevant the thing about
  543. 19:54doing easy problems is that they're so
  544. 19:57tempting because we all want to have
  545. 19:59that quick win we want to have one or
  546. 20:00two wins hey I want to get my momentum
  547. 20:02going but what ends up happening is that
  548. 20:03you you eat half your day and then you
  549. 20:05get a couple calls a couple
  550. 20:06interruptions and then the day is gone
  551. 20:08and then the next day you still have
  552. 20:09that number one that's sitting at the
  553. 20:10top but you filled up with two or three
  554. 20:11more easy wins and you never get the big
  555. 20:15wins to happen that continuous parade of
  556. 20:19little wins never moves the ball forward
  557. 20:21you never get the breakthroughs you
  558. 20:23never get the growth a big part of why
  559. 20:26those A+ problems are the big hairy
  560. 20:29problems is because they are soaked in
  561. 20:33the unknown we don't know how to solve
  562. 20:37them and so I want to give you this
  563. 20:39Frame of understanding that I have which
  564. 20:41is when you have these other things
  565. 20:44underneath two through five on that list
  566. 20:46you typically know what you need to
  567. 20:47start doing how it's going to go and
  568. 20:50what it's going to look like at the end
  569. 20:51the number one problem you typically
  570. 20:54don't know where to start and you don't
  571. 20:56know what to do and you don't know how
  572. 20:57it's going to end but you know that if
  573. 20:59big picture if you solve that one thing
  574. 21:01everything else would be irrelevant and
  575. 21:03so part of beginning to solve that
  576. 21:06problem is learning to understand the
  577. 21:09problem itself and so you can't feel
  578. 21:11like you're not making progress when
  579. 21:13you're trying to understand it and wrap
  580. 21:15your arms around it and so there's an
  581. 21:16old saying with how do you eat an
  582. 21:18elephant you eat it one bite at a time
  583. 21:20and so you just have to start pulling
  584. 21:22the thread which is how that's my term
  585. 21:23it's like I just start pulling the
  586. 21:25thread and see what comes and then as I
  587. 21:28pull the red my next pool becomes more
  588. 21:30and more obvious to me but you don't
  589. 21:32know what the next pool is you don't
  590. 21:33know what the next step looks like until
  591. 21:35you take the first step and the reason
  592. 21:37we don't is because it's unknown long
  593. 21:38term you want to make sure the team
  594. 21:41understands what the priority is and
  595. 21:42that's what you're doing as the boss but
  596. 21:44if you want to have faster communication
  597. 21:47cycles and more people immediately
  598. 21:48aligned with the priority of the
  599. 21:50business then what you and this is
  600. 21:51something that LE I've worked a lot on
  601. 21:54is increasing information transparency
  602. 21:56across the company that's a lot of big
  603. 21:58words but basically just means that you
  604. 21:59want everyone to know the same stuff
  605. 22:02because if everyone knows the same stuff
  606. 22:03the financials the conversion rates how
  607. 22:05we make money the profit margins then
  608. 22:08everyone else has the same information
  609. 22:10now that might freak you out as an
  610. 22:11entrepreneur but I remember when I was
  611. 22:13listening to Sam Walton's autobiography
  612. 22:15he talked about one of the big fears
  613. 22:17that he had was like showing all the
  614. 22:18financials but guess what the biggest
  615. 22:20companies in the world are publicly
  616. 22:22traded and every single employee can see
  617. 22:25every single thing you could possibly
  618. 22:27imagine about the company and yet they
  619. 22:29still function and so it is 100% a an
  620. 22:33irrational fear that entrepreneurs keep
  621. 22:36by thinking that no one should know and
  622. 22:38so I have over time continued to loosen
  623. 22:42up my my my you know White Knuckle grip
  624. 22:44on information because the more people
  625. 22:46who know everything the more people can
  626. 22:48help me solve the problems if you were
  627. 22:50to come tomorrow and say guys this is
  628. 22:52the priority like we're got to do this a
  629. 22:56lot of people will get overwhelmed
  630. 22:57because they don't know because you also
  631. 22:59told them something last week and the
  632. 23:00week before was also a priority and
  633. 23:02they're not done doing that yet and so
  634. 23:05one of the practices that I'd like to do
  635. 23:06is to pull up their agenda and say show
  636. 23:09me everything you're working on right
  637. 23:11now okay because you'll find out that
  638. 23:13some things you ask them for two months
  639. 23:15ago that they might still be working on
  640. 23:16and even if they're not working on it's
  641. 23:18taking their attention because they know
  642. 23:19they're not working on they think they
  643. 23:20should be working on it you're like oh I
  644. 23:22totally forgot I even asked you to do
  645. 23:24that oh uh we solved that other problem
  646. 23:26already in that other department which
  647. 23:27makes this problem now relevant so sorry
  648. 23:29about that if you have more frequent
  649. 23:31Loops where you can look at that list
  650. 23:33and say oh no this is more important
  651. 23:35than this don't worry about that don't
  652. 23:36worry about that this one we can deal
  653. 23:38with next week table it this is what I
  654. 23:40want you to work on and this is how i'
  655. 23:42start you can give someone so much less
  656. 23:44anxiety around the work so much Clear
  657. 23:46Direction and it gives you the
  658. 23:48opportunity to give out adab boys the
  659. 23:50moment they do it and if this is going
  660. 23:52to help you make more money in your
  661. 23:53business here's two more videos like
  662. 23:54this that'll help you make even more

About this transcript

This page contains the full transcript of YouTube transcript (TFxT3G5jwtU) , generated from the public captions YouTube serves with the video. The transcript has 4,952 words across 662 segments, with the original timestamps preserved so you can click any line to jump to that moment in the embedded player.

What you can do with it

Use the transcript to take notes, quote the speaker, build a study guide, generate a summary with ChatGPT or Claude via the YouTube Summary tool, or export it as a timed subtitle file with YouTube to SRT. You can also re-open it in the transcriber to translate the transcript into 100+ languages.

Free YouTube transcript tool

YouTube2Text is a free YouTube transcript generator — no signup, no daily limit. Paste any YouTube link and get the full transcript instantly, with timestamps, click-to-jump, translation to 100+ languages, AI prompts for ChatGPT, Claude, and Gemini, and exports to TXT, SRT, VTT, or Markdown.