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  1. 0:04Hi, welcome to this video where we're
  2. 0:06talking about reading and listening
  3. 0:09skills and how to help your students
  4. 0:11improve in those areas when they're in
  5. 0:13the classroom with you. So, let me share
  6. 0:16the main learning objectives here. So by
  7. 0:19the end of this section, you will
  8. 0:20understand the purpose of using reading
  9. 0:23and listening activities in the
  10. 0:25classroom, the parameters that should be
  11. 0:27considered when choosing them, and how
  12. 0:30to incorporate them into the PPP
  13. 0:33methodology, which of course you've
  14. 0:36already been introduced to in a previous
  15. 0:38video.
  16. 0:41So how can we define reading and
  17. 0:43listening skills for our students? Well,
  18. 0:45they are both passive uh receptive
  19. 0:48skills. So, they're relying on input
  20. 0:51rather than output. Output skills are of
  21. 0:55course much more the speaking skills and
  22. 0:57the writing skills, which you'll also
  23. 0:59get introduced to um at various points
  24. 1:01in these uh video series.
  25. 1:05Helping your students improve their
  26. 1:07reading and listening skills can help
  27. 1:09them make connections between um
  28. 1:12understanding how English is pronounced
  29. 1:15and the the phonetic connections.
  30. 1:18If you know anything about Spanish um
  31. 1:21and and if you don't yet, I'm sure you
  32. 1:22will by the time you've come and done
  33. 1:24your Spanish classes with us as well
  34. 1:26after the TEFL. Um but you'll understand
  35. 1:29that Spanish is uh what we call a
  36. 1:31phonetic language. So basically a letter
  37. 1:34and a sound is exactly the same as how
  38. 1:37you see it and how you say it. Whereas
  39. 1:40if you know English well enough, you'll
  40. 1:42realize that that isn't the case in many
  41. 1:44forms. Um just make it more complicated
  42. 1:47for your your Spanish learners to
  43. 1:49understand English. Um phenology,
  44. 1:52phonetics, the the pronunciation of
  45. 1:54words is far more complex for them. Um,
  46. 1:57and so this is a a good way for help to
  47. 2:00help them make connections sometimes
  48. 2:01between what they're reading, um, what
  49. 2:04they're looking at and and and how
  50. 2:06things sound as well.
  51. 2:09In general, it's a good way for them to
  52. 2:11improve their comprehension of the
  53. 2:13language as a whole uh, package. So,
  54. 2:17speaking is definitely something that
  55. 2:18your students will love to do in class.
  56. 2:21There's no doubt about it. um and that's
  57. 2:24mostly because they don't have the
  58. 2:26opportunity to speak English in in many
  59. 2:28other um scenarios. So in classroom it's
  60. 2:31something for them to do with you as a
  61. 2:33teacher. But actually improving their
  62. 2:35reading and listening skills is
  63. 2:37fundamental to that as well because it
  64. 2:39can help ingrain grammar structures,
  65. 2:42vocabulary, as I said, pronunciation and
  66. 2:45all of these things will give them a
  67. 2:46more general rounded um understanding
  68. 2:50and an ability to speak English in
  69. 2:52general.
  70. 2:54And as I said, it obviously helps them
  71. 2:57um improve a range of vocabulary
  72. 3:00um in terms of um building their
  73. 3:02vocabulary. So they might get quite
  74. 3:04stuck on just same words, the same use
  75. 3:07of adjectives etc. By reading and
  76. 3:10listening to other people talking um it
  77. 3:13can improve that it can sound it can
  78. 3:15help them see how naturally other words
  79. 3:17are used in in other situations and of
  80. 3:20course it will help ingrain those
  81. 3:23grammar structures which can be so
  82. 3:24challenging sometime for them. So
  83. 3:27definitely improving their reading and
  84. 3:30listening skills is going to give them
  85. 3:31more rounded balance of English and you
  86. 3:33can do that by assisting that in the
  87. 3:35class um as well as encouraging that
  88. 3:37outside of the classroom.
  89. 3:42So students are going to have
  90. 3:43difficulties with their reading and
  91. 3:45listening skills um especially their
  92. 3:47listening. You can guarantee that they
  93. 3:50will say that their listening is one of
  94. 3:52the hardest skills and well there's many
  95. 3:54reasons for that. Obviously, they're not
  96. 3:57listening to English on a daily basis,
  97. 4:00so it's going to prove to be more
  98. 4:01challenging for them. Um, if they were
  99. 4:04in living in an English-speaking
  100. 4:06country, then that would improve um much
  101. 4:09more vastly and much much quicker. Um,
  102. 4:12but they're not. So, you know, we have
  103. 4:14to be empathetic to the fact that this
  104. 4:17is is something that is going to be
  105. 4:18challenging for them. But that doesn't
  106. 4:20mean as a teacher we shouldn't do it. It
  107. 4:22doesn't mean as a student they shouldn't
  108. 4:24practice. but they will disengage if a a
  109. 4:27listening activity in the classroom is
  110. 4:29too hard for them. So, it's going to be
  111. 4:31really really important that we choose
  112. 4:34level appropriate um activities. The
  113. 4:37same with a reading. Exactly the same.
  114. 4:39If it's too much uh it's too complex in
  115. 4:43its structure, they will find that more
  116. 4:45demotivating than encouraging.
  117. 4:48Well, there's no specific activity or
  118. 4:50reason why they are listening. then they
  119. 4:53will also find that difficult. So we're
  120. 4:55going to be talking about the process to
  121. 4:58administer these tests and a key thing
  122. 5:01in that is giving them a reason to
  123. 5:04listen. So getting them to think up
  124. 5:06front and understand up front what they
  125. 5:08need to listen for so they can listen
  126. 5:10for certain details and not worry about
  127. 5:13having to understand every word that is
  128. 5:15being said.
  129. 5:18Um, in general, of course, if they just
  130. 5:20find it hard for the level, as I said,
  131. 5:22they'll find it difficult
  132. 5:24listening and reading. Well, there's no
  133. 5:26body language or facial expressions to
  134. 5:28assist them. Uh, there's no little video
  135. 5:30in the corner like we have here where
  136. 5:32you can see me um using the the the
  137. 5:34facial expressions and the body
  138. 5:36language. Um, of course, if it's a video
  139. 5:39with an audio, yes. But a lot of the
  140. 5:41time, an audio is just uh just literally
  141. 5:44listening to them or reading is reading.
  142. 5:47So there's no extra supportive
  143. 5:49information and that's particularly why
  144. 5:51they'll find it difficult when they're
  145. 5:54reading something. They'll want to
  146. 5:56translate every word. Um and this is
  147. 5:59something that we'll encourage you not
  148. 6:01to to get them to do. Um one because it
  149. 6:04takes a very long time, two because
  150. 6:06generally it's not necessary to
  151. 6:08translate every word. Um and and three
  152. 6:12will slow down their their learning.
  153. 6:14Now, if they choose to do that in their
  154. 6:16own time, of course, that's fine. But in
  155. 6:18the classroom, you want to keep things
  156. 6:20moving and you want to encourage them to
  157. 6:22think about learning to read at a at a
  158. 6:25better pace, at a more natural pace,
  159. 6:27which doesn't mean they have to
  160. 6:28translate every word, but actually
  161. 6:30identify meaning around various words or
  162. 6:33sentences.
  163. 6:34And of course, their own language that
  164. 6:37we can refer to as L1. So, language one
  165. 6:41interferes with their attempted
  166. 6:43translation. And again, this comes down
  167. 6:45to wanting to translate every word. Um,
  168. 6:48trying to listen for every clue that
  169. 6:50that relates to something in their own
  170. 6:52language. This can actually slow things
  171. 6:54down. And again, we encourage them to to
  172. 6:57not worry about that too much, to be
  173. 6:59able to put things into context with
  174. 7:01this the whole scene, the whole
  175. 7:03scenario. Um, and then of course you're
  176. 7:05going to teach them anyway some of the
  177. 7:07the key points from the reading and
  178. 7:09listening as part of your your target
  179. 7:10language for the class. So these are the
  180. 7:13reasons why the students will will find
  181. 7:16reading and listening more challenging.
  182. 7:18As I said, doesn't mean that they should
  183. 7:20escape doing it and doesn't mean that
  184. 7:21you should not teach it.
  185. 7:25So how are we going to choose some
  186. 7:26appropriate materials then in terms of
  187. 7:29um the the target language? Well, the
  188. 7:33most important thing is to make sure
  189. 7:36that you are teaching around 70% of your
  190. 7:39vocabulary or grammar that is part of it
  191. 7:42um for it to be um in the in the
  192. 7:46language that you're teaching.
  193. 7:47Otherwise, we'd have to question what
  194. 7:50advantage is there to this particular
  195. 7:52reading or this particular listening. We
  196. 7:54really should make sure that it's
  197. 7:56connected to what we're going to teach
  198. 7:58them. So in our classrooms, we use the
  199. 8:01readings and listenings in the
  200. 8:03presentation stage. This is the first
  201. 8:06stage and we use it to introduce them to
  202. 8:10the language that we're going to be
  203. 8:11teaching them as opposed to using it in
  204. 8:14a practice section to um review the
  205. 8:17language. Okay. So, if we're looking at
  206. 8:20the PBP methodology here, basically what
  207. 8:23we're doing is we're going from maybe
  208. 8:26some gist questions, um, an image to
  209. 8:28start a conversation to get the flow of
  210. 8:31the session straight into then
  211. 8:33instructing and modeling an activity for
  212. 8:36a reading and or reading or listening.
  213. 8:39It's only one or the other in each
  214. 8:41class. Okay? And then after that, and
  215. 8:44I'm going to show you how to do that in
  216. 8:45in a bit. After that then you'll teach
  217. 8:49the vocabulary or the grammar that is
  218. 8:51for the class that will have around 70%
  219. 8:54of it having been in the reading or the
  220. 8:56listening and that will be another good
  221. 8:58way to introduce it. Okay.
  222. 9:02Um if it's a a reading then we want to
  223. 9:05make sure that it's there's an
  224. 9:07appropriate level to the reading. Um so
  225. 9:11for example I I'll show you a couple of
  226. 9:13examples now on the next slide but in
  227. 9:15general if it takes you 5 minutes to
  228. 9:18read then it will take a high level a C1
  229. 9:2210 minutes to read. Okay it will take
  230. 9:24even longer for a B2 to read it even
  231. 9:27longer for a B1 and five times longer
  232. 9:30for an A2. And probably as you can
  233. 9:32imagine if it's taking you five minutes
  234. 9:34it's probably going to uh be far too
  235. 9:37difficult for an A2. We'll talk about
  236. 9:39that now. Um, but it's not just about
  237. 9:42how long articles take to read. It's
  238. 9:45about content. It's about the grammar
  239. 9:48that's being used and it's about the
  240. 9:49vocabulary that's being used. So, for a
  241. 9:52rule of thumb, stick to these ideas for
  242. 9:55lengths of articles.
  243. 9:58Okay. So, to start with, um, we've got
  244. 10:01one article here that I would say would
  245. 10:03be around a B1 level. So thinking about
  246. 10:07the levels, we go from A2, which is
  247. 10:09really low, B1 next level kind of
  248. 10:12pre-intermediate, B2 intermediate, upper
  249. 10:15intermediate, and C1, you're going far
  250. 10:18more to the upper intermediate advanced
  251. 10:20level there. So we're looking at B1
  252. 10:22here, quite basic. Um there's a fair
  253. 10:25amount of text there, but if you look at
  254. 10:27it, it is quite um basic structures.
  255. 10:31There is no complex language here. um it
  256. 10:34is mostly speaking in the present tense
  257. 10:38um which is obviously something that
  258. 10:39they would be able to do at this stage.
  259. 10:42Okay. So looking for something that
  260. 10:45that's relevant and appropriate to their
  261. 10:47level is really important.
  262. 10:50Now if we go to the next one, we've got
  263. 10:52something a little bit more complex
  264. 10:54here. This is typically could be a B2.
  265. 10:57We've got some more language that's kind
  266. 10:59of different tenses. So using the past
  267. 11:01for example, um we've got the words
  268. 11:04couldn't have for example, etc. So we're
  269. 11:07looking at more complex stuff here. Um
  270. 11:10in terms of the
  271. 11:13uh the content, it's not particularly
  272. 11:16less or more than the other one, but
  273. 11:18it's certainly more complex.
  274. 11:22And then if we look at this one now, I
  275. 11:24think you can guarantee here that this
  276. 11:26would be a C1 level, right? You can tell
  277. 11:29just by looking at the amount of content
  278. 11:31in it. This is something that is more
  279. 11:33complex. There's far more of it. And if
  280. 11:36you take a little glance at the the
  281. 11:38content, you can immediately see that
  282. 11:40there's more complicated words here.
  283. 11:43Something that really would need the
  284. 11:45level the level to have a a higher
  285. 11:47understanding. Okay? So, they don't need
  286. 11:50to understand every word. That's why
  287. 11:51you're going to use it and teach them
  288. 11:53some stuff, but they're really going to
  289. 11:54be able to follow that flow better. um
  290. 11:58get a better understanding of the the
  291. 12:01article first of all.
  292. 12:05Okay. Now, if we're choosing appropriate
  293. 12:08materials, um here what we're going to
  294. 12:10be doing is choosing listening um audios
  295. 12:14that are also suitable in terms of
  296. 12:16length. Okay. So, how long can you
  297. 12:18actually listen for before you start to
  298. 12:21switch off? And imagine if you don't
  299. 12:23know what's happening, um you're going
  300. 12:25to switch off much quicker than that.
  301. 12:26So, it's going to be really important to
  302. 12:28choose something that has a good and
  303. 12:31appropriate length of time. So, for
  304. 12:34example, a C1,
  305. 12:37we would say a maximum of 2 and a half
  306. 12:40minutes for a listening activity.
  307. 12:43Maximum. Um, now that doesn't mean that
  308. 12:45a C1 person couldn't listen to something
  309. 12:48longer, but we're in class and we don't
  310. 12:50want to take up lots of time just doing
  311. 12:52the listening activity. So pushing it
  312. 12:55two and a half minutes. Okay, for a C1
  313. 12:58level, the audio again, you need to
  314. 13:00think about how complex it is, um how
  315. 13:03fast they're speaking, etc. Those are
  316. 13:06other things to can take into
  317. 13:07consideration. If it's a B2, you start
  318. 13:10to come down with the the length of
  319. 13:13time. Okay? So, we're talking more like
  320. 13:151 and 1/2 minutes to 2 minutes. A B1
  321. 13:19more like 1 minute to 1 and 1/2 minutes.
  322. 13:22and an A2 really basic 30 seconds 1
  323. 13:27minute maximum anything more than that
  324. 13:30and your students are going to start to
  325. 13:32suffer if they don't start if they don't
  326. 13:34understand everything so do make sure
  327. 13:36that your students aren't overwhelmed by
  328. 13:39long and complicated audios use
  329. 13:42authentic materials where possible okay
  330. 13:44so it's always nice I think if you
  331. 13:46especially for um higher levels once
  332. 13:50they can start to understand things
  333. 13:52things like TED talks, um maybe mini
  334. 13:56like cuts of a program that's been on
  335. 13:58television, a documentary or something.
  336. 14:00Um and again, that can work for A2
  337. 14:02levels, but there just has to be less
  338. 14:04audio content in terms of of using it.
  339. 14:08Um but anyway, if you can use authentic
  340. 14:10materials, then this is awesome. Um but
  341. 14:13if not there are plenty of reading and
  342. 14:16listening materials available to you in
  343. 14:19teacher resources in terms of books um
  344. 14:24websites and uh CDs and audios that come
  345. 14:28digitalized now as well. So you don't
  346. 14:31have to worry yourself necessarily about
  347. 14:34finding an an audio and article that
  348. 14:36seems appropriate. You can actually use
  349. 14:39teacher resources to do that. Okay,
  350. 14:41which are the ones that I showed you
  351. 14:43from the previous slide are all uh
  352. 14:46articles that have been taken from um
  353. 14:49resources, teacher resources for the
  354. 14:51appropriate levels.
  355. 14:55Okay, so uh continuing on that talking
  356. 14:58about these appropriate levels, find out
  357. 15:00what your students are interested in.
  358. 15:03Look for relevant reading or listening
  359. 15:06materials. Okay. Um um and that will
  360. 15:09keep them engaged from the outset. So
  361. 15:12the more that they're engaged, the more
  362. 15:14effort they're going to make to focus,
  363. 15:17learn, and retain the information. I
  364. 15:18think this is so important. Um showing
  365. 15:21your students that you are taking
  366. 15:23interests into account um will also make
  367. 15:26you seem like a more professional
  368. 15:28teacher. So if they're really interested
  369. 15:30in certain topics, um go out and find an
  370. 15:33audio or a reading article based on
  371. 15:35that. guarantee you that's going to help
  372. 15:37them uh take part in the class, take an
  373. 15:41interest in that reading and listening
  374. 15:42that they're going to find challenging,
  375. 15:44but at least if they're challenged, it
  376. 15:46will be in a good way.
  377. 15:48So, let's take a look now at the best
  378. 15:50way to teach reading and listening
  379. 15:53activities in the classroom. Want you to
  380. 15:55follow the uh the process when you're in
  381. 15:59the classroom teaching uh how I show you
  382. 16:02now.
  383. 16:04So, we're going to start with the
  384. 16:06reading activities and we're going to be
  385. 16:07talking about skimming and scanning.
  386. 16:12So, on the next slide, I'm going to show
  387. 16:14you a story. I will give you 10 seconds
  388. 16:17to skim the story and find the answer to
  389. 16:21the following questions. Who are the
  390. 16:24characters mentioned in the story? And
  391. 16:26what was the reason for the race? For
  392. 16:29example, maybe one character in the
  393. 16:31story is a fox. Ready?
  394. 16:3610 seconds. We're counting. Off you go.
  395. 16:52That's it.
  396. 16:54Let's go back. So, who are the main
  397. 16:56characters mentioned in the story? I
  398. 16:57wonder if you got them. I already told
  399. 16:59you that one was a fox. And did you get
  400. 17:02the others that are rabbit and a turtle?
  401. 17:05And what was the reason for the race?
  402. 17:08Well, because the rabbit thinks that
  403. 17:11they're going to win. They're basically
  404. 17:12being very kind of showoffy and uh and
  405. 17:16they wanted to compete and the the
  406. 17:19turtle was like, "Okay, fine. Why not?"
  407. 17:21Okay, so hopefully you just got in in 10
  408. 17:25seconds a little glance at that reading
  409. 17:28activity to enable you to answer those
  410. 17:30first two questions.
  411. 17:32Now, why would we do it like this? Now,
  412. 17:34let me just explain here. You would
  413. 17:36never give your students only 10
  414. 17:38seconds. Okay, that is not enough time
  415. 17:40by any means. I only did that for you
  416. 17:42because your natives or near natives
  417. 17:44speak up. So, you should be able to do
  418. 17:46it and I didn't want it to be too easy
  419. 17:48for you. Um, so ask your students to
  420. 17:52read the activity quickly and only focus
  421. 17:56on the first couple of questions that
  422. 17:59you give them. Okay? So, the first
  423. 18:01couple of questions are designed to just
  424. 18:03get them to like skim, notice the word
  425. 18:06skim here, skim the information. By
  426. 18:08doing that, you're not asking them to
  427. 18:11read every word. And remember, I talked
  428. 18:14about that being a danger earlier. If
  429. 18:16they start doing that, the uh the
  430. 18:18activity will go on forever and they'll
  431. 18:20start saying, "Uh, Siri, what does this
  432. 18:22mean? What does this mean?" We don't
  433. 18:24want that. We kind of want flow to the
  434. 18:26activity where they're pushed to just
  435. 18:27look for certain information. So, they
  436. 18:30need to just focus on those two
  437. 18:33questions. This is why it's super
  438. 18:35important when you administer the
  439. 18:37activity that you give them the
  440. 18:38questions up front. Okay? So instruct
  441. 18:41them and give them the questions exactly
  442. 18:44as I've done here for you on the screen.
  443. 18:47Okay. You also model an example answer
  444. 18:50by giving a potential answer to the
  445. 18:52first question which I also did for you
  446. 18:55here. Okay. So this is what we call the
  447. 18:59times one. So when you are putting it in
  448. 19:01your plan, you'll have the PPP section
  449. 19:05and you'll have the presentation section
  450. 19:07which is the first one which is where
  451. 19:09you're going to administer this. You're
  452. 19:11going to administer it by starting with
  453. 19:14your uh images or discussion. We call
  454. 19:17this the before
  455. 19:20reading or the before listening section.
  456. 19:22Okay, you'll be able to notice this in
  457. 19:24some of the example model plans. Then
  458. 19:27when you come to this section, we call
  459. 19:28it the during and this is the during
  460. 19:31times one. So during listening or during
  461. 19:34reading, this is the first thing that we
  462. 19:36want you to do. Okay, let's go back. So
  463. 19:41now we're going to read the story again.
  464. 19:43You'll have longer this time, I promise.
  465. 19:45You can scan the information this time
  466. 19:47to answer the following questions. Why
  467. 19:50did the rabbit think the race was a
  468. 19:52joke?
  469. 19:54What happened at the halfway point?
  470. 19:57What was the turtle's strategy?
  471. 20:00And what is the moral of the story? For
  472. 20:03example, the rabbit thought the race was
  473. 20:06a joke because he's fast on his feet.
  474. 20:09And clearly the turtle is not. Off you
  475. 20:12go. Ready? I'll give you longer this
  476. 20:14time. I promise. Yeah.
  477. 21:09Okay, I think that's enough time for you
  478. 21:11to have read it and thought about
  479. 21:13answering the questions. Okay, we're not
  480. 21:16going to go through the answers now. I'm
  481. 21:18sure that you've been able to understand
  482. 21:19those, but this is what we call the
  483. 21:22during times two. So, this will be in
  484. 21:26your plan during times two. This is
  485. 21:27where we ask them to read a second time.
  486. 21:30If I go back to the original
  487. 21:31instructions, what you'll notice is that
  488. 21:34I instructed again. This time you're
  489. 21:37going to scan the information. Now, what
  490. 21:39we mean by that is look for more
  491. 21:41details. Okay? So, they're looking, they
  492. 21:43can use their their finger to scan. Um,
  493. 21:47in terms of details, they want to find
  494. 21:50actual concrete information. Okay. I
  495. 21:54gave them the questions up front again,
  496. 21:56which is only fair because they need to
  497. 21:58know why they're reading and if we don't
  498. 22:00tell them, they will read every word
  499. 22:02again. We don't need them to. We need
  500. 22:04them to look for key data only.
  501. 22:08And then we gave them a model example as
  502. 22:12well. And with that, that enabled them
  503. 22:14to get on with the activity, enabled you
  504. 22:16to get on with the activity, I'm sure.
  505. 22:19Now obviously at the end of that
  506. 22:21activity you would go through the
  507. 22:23answers with them. Yeah. Use a selection
  508. 22:25of different people to to go through the
  509. 22:28answers and then that's when you would
  510. 22:30move on to teaching language from the
  511. 22:35article. So let's say we were choosing
  512. 22:40um words now to teach from the article.
  513. 22:43I think words for example would be
  514. 22:45boasting. That would be an awesome word
  515. 22:48to teach to boast. What does that mean?
  516. 22:51Okay, maybe I would choose something
  517. 22:54like challenge um to challenge or the
  518. 22:58challenge. So talking about it is an
  519. 23:00action verb and then one as a noun. That
  520. 23:02could be really cool. We might go to
  521. 23:04something maybe just a little bit more
  522. 23:06basic like umpire. Um and then we could
  523. 23:11go to or let's have a look here. Quit.
  524. 23:15what it means to quit something or to
  525. 23:17not quit something. So, we choose a
  526. 23:19selection of words. Remember, 70% of
  527. 23:22what we choose to teach must come from
  528. 23:25the reading or the listening, in this
  529. 23:27case, the reading. And um if you wanted
  530. 23:30to make up some other words, so the
  531. 23:32other 30%, then you could choose some
  532. 23:35other words. So perhaps I would um teach
  533. 23:38something like
  534. 23:40um to stagger uh which maybe is another
  535. 23:44word that we would use if we were
  536. 23:46running a race for example. Okay.
  537. 23:53So let's go through these different then
  538. 23:56in detail. A reading times one. We give
  539. 24:00them clear and concise instructions. a
  540. 24:02specific activity to think about whilst
  541. 24:05they are skimming the article. They are
  542. 24:08skimming which means they do not need to
  543. 24:10look for the details just the main
  544. 24:13ideas. We do not give them enough time
  545. 24:16to read every word and translate from
  546. 24:18their own language. We allow students to
  547. 24:21practice getting the main ideas without
  548. 24:23needing to understand every word, which
  549. 24:26builds confidence and shows them that
  550. 24:28searching for certain information and
  551. 24:30key words can help them get the bigger
  552. 24:32picture. Um, and not basically getting
  553. 24:36them focused on what they don't know.
  554. 24:38That's such a good point. You know, not
  555. 24:40focusing on on I don't know this, I
  556. 24:43don't know that. What do you know? What
  557. 24:44can you work out? It's much more much
  558. 24:46more motivation building.
  559. 24:49And then you've got the reading times
  560. 24:51two which is again clear and concise
  561. 24:54instructions a specific activity to
  562. 24:57think about now whilst they are scanning
  563. 25:00the article and scanning now they are
  564. 25:02looking for details they're reading with
  565. 25:04much more intent of understanding things
  566. 25:07but it doesn't require them to
  567. 25:09understand every word still it's not
  568. 25:11necessary so we just give them the
  569. 25:13question so they search for the specific
  570. 25:15information that we want them to and
  571. 25:18This allows students to focus on details
  572. 25:21without translating everything. It's
  573. 25:23amazing how you'll see this skill really
  574. 25:26give them confidence and help them. Um
  575. 25:29you'll see that motivation in class. And
  576. 25:31I promise you that if you know if you
  577. 25:34don't follow this standard or follow
  578. 25:35this procedure, I guarantee you your
  579. 25:38students will immediately say they found
  580. 25:40it too hard, they will immediately start
  581. 25:42translating every word. They'll take
  582. 25:44longer than you anticipated in class,
  583. 25:46etc. and you'll see kind of levels,
  584. 25:49motivation levels can drop a little bit.
  585. 25:51So, do make sure you follow this process
  586. 25:53to to make sure it's a good activity.
  587. 25:58All right. Now, we're going to have a
  588. 25:59look at the the skimming and scanning
  589. 26:01for listening. It's it's the same
  590. 26:04process. Okay? So, we'll just revisit
  591. 26:06that, but obviously a different
  592. 26:08activity.
  593. 26:10So, I'm going to play you an audio and
  594. 26:12as you listen, I want you to make a note
  595. 26:15to answer the questions that I'm going
  596. 26:17to put on the following page. Listen out
  597. 26:19for clues to help you. And the example
  598. 26:22for the first answer is wine store.
  599. 26:25Okay? So, grab a pen and paper and I
  600. 26:28want you to listen. You're going to
  601. 26:30listen to two short conversations about
  602. 26:32customer service. For the first and the
  603. 26:35second conversation, I want you to make
  604. 26:37a note of the type of service and the
  605. 26:41experience.
  606. 26:42For the first example was already here.
  607. 26:44It's a wine store. Are you ready?
  608. 26:47Okay, let's listen.
  609. 26:51Recording 10.3.
  610. 26:54Conversation one.
  611. 26:57It was just before Christmas.
  612. 26:58>> Okay. I went into this wine store and
  613. 27:01bought two bottles of red wine. I bought
  614. 27:04them because they were promoted as wine
  615. 27:05of the month. So I thought, well, that
  616. 27:07must be good. When I tried one of them,
  617. 27:10I found the wine was much too sweet,
  618. 27:12like fruit juice almost. Fruit juice?
  619. 27:15>> Yeah, really. I offered a glass to my
  620. 27:17neighbor who was our guest. She took one
  621. 27:19sip and asked me if I had anything else.
  622. 27:21So what did you do?
  623. 27:23>> Well, I took the bottles back to the
  624. 27:25store and complained about the wine. The
  625. 27:27salesman didn't argue. He took the
  626. 27:29bottles back and told me to choose
  627. 27:30another two bottles. I'll look for
  628. 27:32something at the same price, I said. Oh,
  629. 27:34don't do that, he said. Choose any two
  630. 27:36bottles you like. I chose two which are
  631. 27:40quite a bit more expensive and thanked
  632. 27:41him. I always go to that store for my
  633. 27:43wine now because I like the way they
  634. 27:45treat their customers.
  635. 27:51Conversation two.
  636. 27:54I flew to Spain recently with my family
  637. 27:56and I was really impressed with the
  638. 27:58level of customer service we received.
  639. 28:00We were flying with a relatively cheap
  640. 28:02no frrills airline and they didn't
  641. 28:03promise much. No meals for example, but
  642. 28:06what they did promise they delivered.
  643. 28:08Really? Yes. The service was excellent
  644. 28:10and friendly. It was service with a
  645. 28:12smile. They were particularly friendly
  646. 28:15and helpful to people with small
  647. 28:16children.
  648. 28:17>> We took off on time and arrived on time.
  649. 28:20We'll definitely use them again.
  650. 28:23Okay, there you go.
  651. 28:29So, now you have been able to listen to
  652. 28:32the two customer service videos and I
  653. 28:34hope you were able to identify the types
  654. 28:36of service and the experience that they
  655. 28:38had. Now, the idea for this activity is
  656. 28:42they just have to listen to some key
  657. 28:44words, right? They're just getting the
  658. 28:45general idea of what's happening. They
  659. 28:48don't have to have listened and
  660. 28:50understood all of the details.
  661. 28:53Generally, you can pick out the words
  662. 28:54here and there. Um, they may not get it
  663. 28:57right. They may think it was a positive
  664. 28:58instead of a negative experience or a
  665. 29:00negative or positive because they heard
  666. 29:02the occasional word. Um, but this is
  667. 29:04part of them growing uh their listening
  668. 29:07skills. Okay. Um, so that is what we
  669. 29:10call the during times one for the
  670. 29:13listening activity.
  671. 29:16Now once you've gone through the answers
  672. 29:17there um we would go to the audio and we
  673. 29:21would ask them to um make notes now to
  674. 29:25listen for the details. So this is what
  675. 29:28I want you to do. I want you to listen
  676. 29:30for the details um to which expressions
  677. 29:33will be used um in both conversations.
  678. 29:38Okay. So for example, maybe in both
  679. 29:41conversations somebody says tell me
  680. 29:43more. So, we've got one, tell me more.
  681. 29:46Two, do you mean? Three, you seem a bit.
  682. 29:48Four, sounds like. Five, really. Six,
  683. 29:51you're kidding. Seven, let's pause to
  684. 29:53make sure you're on the same page.
  685. 29:55Eight, I'm sorry, that's awful. And
  686. 29:57nine, h, okay, so I won't play the
  687. 30:00audios again for you. But in this case,
  688. 30:03your students now are listening for the
  689. 30:07details. Okay, this means they have to
  690. 30:10concentrate that bit more on what's
  691. 30:12actually happening. And of course they
  692. 30:15will um have already got an idea of the
  693. 30:17conversation. So there there's things
  694. 30:19they don't need to focus on anymore, but
  695. 30:21now they will focus on the details. Um
  696. 30:23and so in case you're wondering, the
  697. 30:25answers here were really and h. Okay, so
  698. 30:29that's that.
  699. 30:31And this of course is the listening
  700. 30:33times two. So let's go through this
  701. 30:34again in just a summary. So, we've got
  702. 30:37listening times one, clear and concise
  703. 30:40instructions, a specific activity to
  704. 30:43think about whilst listening to the
  705. 30:44audio, skimming,
  706. 30:47so they're not listening to everything,
  707. 30:49just some of the main ideas. They're not
  708. 30:52focused on translating while they're
  709. 30:54listening. It allows students to listen
  710. 30:56for clues without needing to understand
  711. 30:58every word. It builds their confidence
  712. 31:00because they are listening and they know
  713. 31:02they only have to listen for certain
  714. 31:03information. um and they don't have to
  715. 31:06focus on what they don't know again,
  716. 31:09which is the important thing. And then
  717. 31:11the listening times too will be clear
  718. 31:14and concise instructions. Uh a specific
  719. 31:17activity to think about while they're
  720. 31:18listening for the second time, some
  721. 31:20scanning, so details, reading, um sorry,
  722. 31:24listening with more intent, I should
  723. 31:25say. still don't require them to
  724. 31:27understand every word, but searches the
  725. 31:29information to answer the questions and
  726. 31:32allows the students to focus on details
  727. 31:34without translating every word.
  728. 31:39I think it's important here for you to
  729. 31:41recognize that uh it can be a bit of a
  730. 31:44complex scenario when you're in the
  731. 31:46class, but if you follow this process,
  732. 31:48it's it's going to work. I I I guarantee
  733. 31:51it. And I can't wait to see you use it
  734. 31:52in the classroom yourself. Um, as
  735. 31:54always, watch out for these structures
  736. 31:56in the model classes and any um, lesson
  737. 31:59plans that you get to review and see.
  738. 32:02We'll be making sure that you're
  739. 32:04structuring your reading and lesson
  740. 32:06listening activities correctly when
  741. 32:08you're doing your teaching practices.
  742. 32:09So, don't worry about that. We'll make
  743. 32:10sure that that's all done and then we
  744. 32:13promise you we'll guarantee you for some
  745. 32:14success when you're in the classroom.
  746. 32:16Okay. So, now it's time for you to do
  747. 32:19the tasks for this video on reading and
  748. 32:22listening skills. and I look forward to
  749. 32:24receiving them and uh getting back to
  750. 32:26you in the next section. Bye-bye.

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