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  1. 0:00productivity is how much money you get
  2. 0:01out for the time you put in I know this
  3. 0:04because I went from $0 at age 23 to $100
  4. 0:06million plus net worth at age 31 simply
  5. 0:09by better investing my time and I'm
  6. 0:11going to teach you how I do it so that
  7. 0:13hopefully you can do it and I'm even
  8. 0:14going to show you my calendar at the end
  9. 0:16of the video and walk you through step
  10. 0:18by step how I get good Returns on my
  11. 0:20time have you ever had someone reach out
  12. 0:22to you and say hey God minute hey got 10
  13. 0:26hey let me introduce you to so and so
  14. 0:28they're going to be in town how does 10
  15. 0:29a.m. work a normal exchange like that
  16. 0:31you might say yeah I've Got 5 minutes or
  17. 0:33sure I can meet so and so for coffee the
  18. 0:35problem is that for one specific type of
  19. 0:37worker that five-minute meeting blows
  20. 0:40their entire morning because they can't
  21. 0:42do the development work they need they
  22. 0:43can't edit the video they can't write
  23. 0:45the book chapter because it disrupts
  24. 0:47their workflow on the other hand there's
  25. 0:49another type of worker where for them
  26. 0:51it's actually very optimal for them to
  27. 0:53take that meeting the question is which
  28. 0:55one are you and at what times also
  29. 0:57special shout out to Paul Graham who
  30. 0:59wrote a tiny blog this 14 years ago so
  31. 1:01if time is what we invest and money is
  32. 1:03what we make from that investment then
  33. 1:05the people who are the best investors of
  34. 1:07time were the ones who make the most
  35. 1:08money and so it turns out there are two
  36. 1:11specific types of entrepreneurs and
  37. 1:13you'll switch hats throughout your day
  38. 1:15or throughout your week the first and
  39. 1:17most common investor of time that people
  40. 1:20are familiar with is the manager
  41. 1:22schedule and these people have a very
  42. 1:25specific way of investing time and
  43. 1:26getting Returns on it so they can make
  44. 1:28the most money so let's talk about
  45. 1:30that managers divide their time into the
  46. 1:33smallest chunk possible they often have
  47. 1:3520 plus chunks per day from 15 minutes
  48. 1:39sometimes 5 minutes all the way to an
  49. 1:40hour or 90 minutes and for managers an
  50. 1:43empty time slot is a lost opportunity
  51. 1:46that's time that did not get a return on
  52. 1:49investment for them and for that reason
  53. 1:51they treat time like currency and the
  54. 1:53only real cost for them to fill is just
  55. 1:56the cost of coordinating with somebody
  56. 1:57else's calendar to find a mutually empty
  57. 2:00slot so that they can work together now
  58. 2:03on paper since work on meetings is a
  59. 2:05mutually filled slot it makes both
  60. 2:07people more productive and so when a
  61. 2:09manager interacts with another manager
  62. 2:11and they mutually fill a slot both of
  63. 2:13them make more money now they talk to
  64. 2:17lots of different people and do many
  65. 2:19different kinds of tasks all day long
  66. 2:20this is the nature of the manager they
  67. 2:22collect data they report data to
  68. 2:25persuade to lead to train and encourage
  69. 2:28and make other decisions one-on one and
  70. 2:31sometimes in groups of people for them
  71. 2:32they have a pretty clear beginning of
  72. 2:34the day and a pretty clear end of the
  73. 2:35day the day begins when they start
  74. 2:37preparing for their meetings maybe 30
  75. 2:40minutes or an hour beforehand and it
  76. 2:41ends at the end of their last meeting
  77. 2:43now if they prep for the next day then
  78. 2:45they could add that on top but more or
  79. 2:46less the duration of their day is
  80. 2:48directly proportional to the duration of
  81. 2:50the meetings they have they basically
  82. 2:51work until their last calendar slot and
  83. 2:53that's how their day works and this is
  84. 2:55the key Point here the main objective of
  85. 2:57the manager is to use up all their
  86. 2:59chunks in the day day so that they
  87. 3:00maximize their time a fully booked day
  88. 3:03is a maximally invested manager they've
  89. 3:06used up all of their time slots and so
  90. 3:08they are
  91. 3:10productive now the second type of time
  92. 3:13schedule management is something called
  93. 3:15the maker and this is one that the vast
  94. 3:18majority of people do not know this is
  95. 3:21where the creators this is where the
  96. 3:23entrepreneurs this is where people who
  97. 3:25have to make big things who build stuff
  98. 3:28get the highest returns on their time
  99. 3:30the vast majority of entrepreneurs at
  100. 3:32some point have some or all of their
  101. 3:34time that's dedicated to making stuff
  102. 3:37this is the Deep work this is the stuff
  103. 3:39that moves the big ball forward there
  104. 3:40are often tasks that are not urgent but
  105. 3:42incredibly important and when you look
  106. 3:45back on your month or your quarter or
  107. 3:46your year the few things that you
  108. 3:48remember that actually move the ball
  109. 3:50forward that actually move your business
  110. 3:51forward in the long term were these
  111. 3:55chunks of work now the problem is most
  112. 3:58entrepreneurs do not have the time and
  113. 4:00do not have the system for maximizing
  114. 4:02that time of important work because
  115. 4:05fundamentally if those are the footholds
  116. 4:07that allow you to push yourself forward
  117. 4:09towards your goal then you want as many
  118. 4:11of those as possible the difficulty is
  119. 4:13that it's never urgent this is like if
  120. 4:15you're a coder and you need to develop
  121. 4:16software obviously if that software is
  122. 4:18developed that's the most valuable thing
  123. 4:19you can do if you're an editor and you
  124. 4:21make videos then actually editing the
  125. 4:23video so that it can get out in media is
  126. 4:25the most important thing that you can do
  127. 4:26if you write copy for emails or you're
  128. 4:28an author and you write books you
  129. 4:30actually writing the book and actually
  130. 4:31doing the work of the book is the most
  131. 4:33important thing that you can do all of
  132. 4:34those things are maker work you create
  133. 4:37something that before this did not exist
  134. 4:39although this work is important it's
  135. 4:41incredibly expensive in terms of time
  136. 4:43and the problem is the vast majority of
  137. 4:45the world works on manager time not on
  138. 4:47maker time so let me explain the
  139. 4:49difference so for the maker when you get
  140. 4:51into maker mode instead of many small
  141. 4:54slivers like the manager has you have
  142. 4:56only a few large chunks and the reason
  143. 4:59for that is because if you put a meeting
  144. 5:01or you interrupt a 4-Hour long block
  145. 5:05then you often can't get back to the
  146. 5:07work that you were doing before also if
  147. 5:09you know that you have a block that's
  148. 5:10coming you can't get into the flow
  149. 5:13because you know that you're going to
  150. 5:14have to get out of the flow and so this
  151. 5:16is like the end of day meeting that
  152. 5:17kills you this is called the zernick
  153. 5:19effect it's that we tend to remember
  154. 5:21open loops and meetings are open Loops
  155. 5:23because you have to set timers so you
  156. 5:25don't forget it you have to start
  157. 5:26setting a timer before the timer to
  158. 5:28start wrapping up even if you're using
  159. 5:30right now then you start thinking about
  160. 5:31the meeting and what you have to prepare
  161. 5:32for that meeting and now you're not
  162. 5:34thinking about your own work and this
  163. 5:35eats up your brain power and saps your
  164. 5:38ability to make unlike the manager where
  165. 5:41the decisions the direction and the
  166. 5:42coordination is the output of their work
  167. 5:44for the maker the stuff the things they
  168. 5:47build the things they make is the output
  169. 5:49of their time and so instead of working
  170. 5:53on meetings they work off meetings they
  171. 5:56work on projects that can't get done in
  172. 5:5930es minutes sometimes those projects
  173. 6:01last weeks months quarters until they're
  174. 6:04done and so the way that that work
  175. 6:06actually looks is that most makers have
  176. 6:08a set start time but variable end times
  177. 6:10so unlike the manager where they they
  178. 6:12know when they start and they know when
  179. 6:13they finish most makers work open to
  180. 6:16goal if you've ever lost yourself in
  181. 6:17your work and you're like man I just
  182. 6:19want to keep riding this this High I
  183. 6:21want to keep riding this flow that's
  184. 6:23what it feels like to make you want to
  185. 6:25stay in there as long as you possibly
  186. 6:27can and that's why having no cap on the
  187. 6:30allows you to get lost in the work and
  188. 6:32produce more than you ever could so if
  189. 6:34you have only large time chunks that
  190. 6:36means that you only have one or two per
  191. 6:39day sometimes three if you're working 18
  192. 6:41hours and so that means you usually have
  193. 6:43a morning block and a post lunch block
  194. 6:45now if you're somebody who likes to also
  195. 6:46work after dinner then you have a post
  196. 6:48dinner block so you basically have three
  197. 6:50four to six hour chunks per day that's
  198. 6:53it and on a sustainable basis most
  199. 6:55people just have two per day and so if
  200. 6:58someone takes one meeting in the morning
  201. 7:00they blew one of your 10 work blocks per
  202. 7:03week if you only work 5 days a week and
  203. 7:05so someone's taking 10% of your total
  204. 7:08output by having one meeting the issue
  205. 7:10is that that manager who's working on
  206. 7:12manager time puts that thing in and for
  207. 7:15them they're becoming more productive
  208. 7:16but they're destroying your productivity
  209. 7:19when this happens is when you finish
  210. 7:21your day feel like you look back and
  211. 7:24know that all your time was spent but
  212. 7:26you got no return on it you have nothing
  213. 7:28to show for it and if you feel like you
  214. 7:29have that happen again and again and
  215. 7:32again this is how businesses stay small
  216. 7:34this is how entrepreneurs fail to grow
  217. 7:36This Is How They relive the same 6
  218. 7:38months same 12 months same two years
  219. 7:40over and over and over again because
  220. 7:42they do not know how to invest their
  221. 7:44time for the maker an empty time slot is
  222. 7:48not a lost opportunity the empty time
  223. 7:51block is the opportunity to get the
  224. 7:53return if you're a maker you understand
  225. 7:56what I'm about to share with you if you
  226. 7:57look at your calendar and see that you
  227. 7:59have literally nothing on there you have
  228. 8:01no meetings you have no nothing it's
  229. 8:02just empty until the end of the day how
  230. 8:04much energy are you filled with you're
  231. 8:06like oh my God I'm going to crush this
  232. 8:07day there's all this this big project I
  233. 8:09want to sink my teeth into it I'm going
  234. 8:10to be able to take a huge chunk out of
  235. 8:12it that energy that you get is because
  236. 8:14that is a maximally productive day is an
  237. 8:17empty calendar rather than a filled
  238. 8:19calendar and so for context when I was
  239. 8:21writing my book my days every day were
  240. 8:24just writing the book and I told my team
  241. 8:27that that's all I was going to be doing
  242. 8:29you're like but don't you run this
  243. 8:30portfolio of all these companies and
  244. 8:32there's all this money and these deals
  245. 8:33and decisions that have to happen and
  246. 8:34the answer is yes and when I show you my
  247. 8:36calendar it'll all Mak sense so
  248. 8:37literally diametrically opposed
  249. 8:40calendars are both maximally allocated
  250. 8:44to invest time to get the highest
  251. 8:46Returns on it in terms of money the big
  252. 8:48problem is when the two need to interact
  253. 8:50because if you just had makers making
  254. 8:52and you just had managers managing
  255. 8:53everyone would be happy the problem is
  256. 8:55when managers manage makers and they
  257. 8:58have to meet
  258. 9:00so when a manager doesn't know how
  259. 9:02makers work they kill the productivity
  260. 9:03of their team managers often assume that
  261. 9:06makers can work like they do on demand
  262. 9:08they think it's hey it's just 30 minutes
  263. 9:11and you've got free time what's the big
  264. 9:12deal I looked at your calendar you have
  265. 9:14nothing all day you're barely even
  266. 9:15working because they're using their
  267. 9:17measuring stick of work their way a
  268. 9:19calendar looks when they're maximally
  269. 9:20effective and then transposing that on
  270. 9:23top of the Maker's calendar and thinking
  271. 9:25these two are the same when they
  272. 9:26couldn't be more different for a manager
  273. 9:28a short meeting costs one work unit
  274. 9:31which is maybe 15 minutes and for them
  275. 9:33they've got 20 plus per day so they can
  276. 9:35easily spare one whereas if they take
  277. 9:37one from a maker they take one of the
  278. 9:39two time slots you have per day and
  279. 9:41sometimes you take both based on what
  280. 9:43the topic of the meeting is if you say
  281. 9:45hey we're going to do your quarterly
  282. 9:46performance as an employee at 2:00 in
  283. 9:49the afternoon the likelihood that the
  284. 9:50employee leading up to that is going to
  285. 9:52be able to think about the work that
  286. 9:53they're going to do when they're worried
  287. 9:54about their job or they're worried about
  288. 9:55their performance all day long and then
  289. 9:57afterwards they thinking about what they
  290. 9:58said and they could have said
  291. 9:59differently that day shot to make
  292. 10:01matters worse if a maker is falling
  293. 10:03behind the manager's solution is to
  294. 10:05interrupt them more which creates a
  295. 10:07vicious cycle this means managers
  296. 10:09prevent the work that they check in on
  297. 10:11so by checking in on them they disrupt
  298. 10:13the Maker's work so that they can't
  299. 10:15actually make during the time slot to
  300. 10:16check in if they're actually working
  301. 10:18because the manager Works while on
  302. 10:19meetings where the Maker Works when
  303. 10:21they're off meetings and when this
  304. 10:23happens and it happens often both
  305. 10:25parties lose and this is the main point
  306. 10:27the manager loses because the maker is
  307. 10:29not making what they need to be making
  308. 10:30and the manager is responsible for some
  309. 10:32level of output so both people aren't
  310. 10:34making the best Returns on their time
  311. 10:36this is why this is important for
  312. 10:37managers and important for makers so if
  313. 10:39you are on a team share this with your
  314. 10:41boss share this with your teammates so
  315. 10:43that this become like this can become
  316. 10:45more common in the Lexicon all my
  317. 10:46companies understand and use this
  318. 10:48language if you ask as a manager for a
  319. 10:52maker to make time for you they either
  320. 10:55one offend the manager by saying no I
  321. 10:58can't do that because I'm working and
  322. 11:00the M manager's like well I see that you
  323. 11:03have an empty time block and I outrank
  324. 11:05you or even if your peers it's like what
  325. 11:06do you mean you're not going to give me
  326. 11:08that time I see that it's empty by
  327. 11:10refusing them they offend and they can
  328. 11:12incur other risks by making that you
  329. 11:14know offense and declining the
  330. 11:15invitation this often time damages the
  331. 11:18relationship and decreases the
  332. 11:19likelihood of collaboration in the
  333. 11:20future which they might need you as a
  334. 11:23maker might need the buying of that
  335. 11:25manager and so you risk losing that
  336. 11:27Goodwill by declining the invitation but
  337. 11:29by doing so if you accept the invitation
  338. 11:31you destroy the morning right and so
  339. 11:34option one piss someone off option two
  340. 11:37destroy half your day a very terrible
  341. 11:39proposition and the crazy part is that
  342. 11:42even if you accept that meeting often
  343. 11:44times the yield from that meeting is
  344. 11:46nothing because the person who had the
  345. 11:49do you have five minutes didn't really
  346. 11:50have an agenda didn't really have a plan
  347. 11:52and just basically said I'm just going
  348. 11:54to steal your morning from you and give
  349. 11:55you nothing back by the way this totally
  350. 11:57applies to networking stuff too if
  351. 11:59you're like hey let me ince you to John
  352. 12:01he's in the area you guys should meet
  353. 12:02for coffee does 10:00 a.m. work I'm like
  354. 12:05yeah let's just destroy everything right
  355. 12:07let's just light my whole day on fire so
  356. 12:09that I can meet John who you think I
  357. 12:11have synergies with maybe there's
  358. 12:13potential for collaboration let's
  359. 12:15explore opportunities together you know
  360. 12:17what's crazy I know what I need to do to
  361. 12:19make more money and I just need to do
  362. 12:21that I get asked all the time about
  363. 12:24what's the one habit that you have that
  364. 12:27has been the highest you know predictor
  365. 12:29of your success and I really genuinely
  366. 12:34believe that it has been this is that I
  367. 12:37have been ruthless with my time everyone
  368. 12:40who knows me knows that I am a dick with
  369. 12:43my time and the thing is is that I've
  370. 12:46been able to maintain relationships
  371. 12:48because during that maker time where I
  372. 12:49say no to everyone else I keep moving
  373. 12:52forward because I have a
  374. 12:54fundamental belief that as long as I
  375. 12:55continue to achieve and I continue to
  376. 12:57make things that are valuable for the
  377. 12:59World those meetings those connections
  378. 13:01those synergies that friend dinner will
  379. 13:04always be there and that has proven
  380. 13:07right in my life and in the beginning it
  381. 13:09was the hardest because I didn't have
  382. 13:10the accomplishments to show for it but I
  383. 13:12truly believed I was like I know that if
  384. 13:14I can get this stuff done and I do it
  385. 13:17every single day for a year two years
  386. 13:18three years five years if every day I
  387. 13:21move the ball forward that's the thing
  388. 13:23at the end of the month when I look back
  389. 13:24on what I actually accomplished 100% of
  390. 13:26it is stuff I accomplished during maker
  391. 13:28time not manager time and so once I
  392. 13:31realized that the maker time was where
  393. 13:32everything all the speed of me moving
  394. 13:35towards my goal was getting accomplished
  395. 13:36then I spent the rest of my time trying
  396. 13:38to optimize my life and create a system
  397. 13:40around this that allowed me to do as
  398. 13:42much of that as I possibly could and to
  399. 13:45be clear there are roles in the business
  400. 13:47like if you're CEO or coo from an
  401. 13:51operator perspective you're going to
  402. 13:52have more one-on ones you're going to
  403. 13:54have more team trainings you're going to
  404. 13:55have more coordination and
  405. 13:57decision-making that's required but you
  406. 13:59just have to be clear that you're not
  407. 14:01not doing your job by not having maker
  408. 14:03time it's just that your job is the
  409. 14:04manager stuff and then the maker time
  410. 14:06you have is to get more leverage on the
  411. 14:09remainder of your manager time and so
  412. 14:11ilila has a different schedule than I do
  413. 14:13she still has maker time but it's
  414. 14:15probably inverted in terms of her
  415. 14:17schedule for her she has probably one
  416. 14:19maker day per week and four manager days
  417. 14:22where I have four maker days per week
  418. 14:24and one manager day and so you can have
  419. 14:26an inverted schedule but the important
  420. 14:28thing is is that she has to have that
  421. 14:31makeer day because it's what gets her
  422. 14:32leverage gets her higher Returns on the
  423. 14:34other four days of the week and then for
  424. 14:36me I have to still do that manager day
  425. 14:39because it gives me leverage on all the
  426. 14:41organizational decisions that have to
  427. 14:42happen throughout the whole portfolio
  428. 14:45you have to get out of the either or
  429. 14:46thinking and think which of these Styles
  430. 14:48is best for me in this particular moment
  431. 14:51but I can promise you that you do have
  432. 14:53elements of both when most people have
  433. 14:55elements of neither which is why they
  434. 14:57never move forward so I think I've
  435. 14:59accurately described the problem here
  436. 15:00makers and managers work differently
  437. 15:02these guys want empty calendars these
  438. 15:03guys want filled calendars when they
  439. 15:05interact one person destroys the other
  440. 15:07person time and it's a disproportionate
  441. 15:08trade and when things get bad they get
  442. 15:10even worse because the managers
  443. 15:12interrupt the makers even more and the
  444. 15:14makers trying to be polite because they
  445. 15:16don't want to turn down invitations just
  446. 15:17make their lives worse and worse and
  447. 15:19they have to work longer and longer
  448. 15:20hours lose sleep lose family time lose
  449. 15:22their weekend so that they can just keep
  450. 15:24up with their work without pissing
  451. 15:25anyone off and so let's talk about a
  452. 15:28different way way to do this so I use
  453. 15:30something called a three-pronged
  454. 15:32approach for the solutions and that's
  455. 15:34because you have to address it from all
  456. 15:36angles it's not just saying hey makers
  457. 15:38deal with it hey managers do something
  458. 15:40different hey organizations you have to
  459. 15:43attack it from all three directions
  460. 15:45you've got the managers you've got what
  461. 15:47the makers should do differently and
  462. 15:48then you've got the organization overall
  463. 15:51so you've got all three of these parties
  464. 15:53that you have to
  465. 15:55accommodate to the managers step one
  466. 15:58under understand both the costs that you
  467. 16:00put on the maker the first cost is the
  468. 16:03cost of coordinating times while they
  469. 16:05work so they're trying to work right now
  470. 16:08before you coordinate the time that
  471. 16:09you're also going to disrupt them so you
  472. 16:11disrupt them while they're working and
  473. 16:13then you disrupt them at the meeting
  474. 16:14that you're trying to plan so you
  475. 16:16disrupt them
  476. 16:17twice secondly and once you have that
  477. 16:20time set aside understand that the time
  478. 16:21itself eats an entire work block itself
  479. 16:24and you have to know the difference
  480. 16:25between your work and the Maker's work
  481. 16:27and when you ask for a meeting it costs
  482. 16:29them 10 times more you use up one of
  483. 16:32their 10 time slots per week whereas you
  484. 16:34use up only one of your hundred or more
  485. 16:36time slots so when you choose to make an
  486. 16:39appointment or choose to make a meeting
  487. 16:42be sure that it's worth it especially if
  488. 16:44it's an ad hoc or impromptu if you have
  489. 16:46a set Cadence of communication if it can
  490. 16:49wait until that time and you got to be
  491. 16:51really real with yourself can it wait is
  492. 16:53this just a convenience thing for me or
  493. 16:55a preference if it is then don't destroy
  494. 16:57the poor man or poor woman's time step
  495. 17:00two understand the value of the makers
  496. 17:02no and this is something that I
  497. 17:04hopefully becomes incorporate in your
  498. 17:06Lexicon at your business is that this is
  499. 17:07a maker's no not a not a real world no
  500. 17:10it's a maker's no is that if a maker
  501. 17:12declines a meeting don't take offense
  502. 17:15see it as them actually trying to keep
  503. 17:17their larger commitment to you the
  504. 17:18company and other people to get the
  505. 17:20meaningful work they need to get done
  506. 17:22done and so this means you don't get
  507. 17:24offended this means you don't you know
  508. 17:26hold back the the promotion or say that
  509. 17:29they're not being productive because
  510. 17:30they keep turning down meetings if
  511. 17:32someone turns down the meeting it's
  512. 17:33because they're doing something that
  513. 17:34they can accurately say this is more
  514. 17:36important than that now if you as a
  515. 17:37manager say I know that you have this is
  516. 17:39going to destroy the morning in terms of
  517. 17:41your productivity but I think it is
  518. 17:43worth your time to be on this because we
  519. 17:45need your Insight then you can frame it
  520. 17:47that way and then you can give the maker
  521. 17:48the time to prep for that meeting if it
  522. 17:50is literally of that importance step
  523. 17:52three for managers is actually ask your
  524. 17:54team what an ideal day would look like
  525. 17:56for them like what's a maximum
  526. 17:57productive day look like like and allow
  527. 17:59them the time to give you the response
  528. 18:01and I suggest following that to the
  529. 18:03greatest degree possible so that you can
  530. 18:05actually help them be the most
  531. 18:06productive and so for example for us uh
  532. 18:09our media team leaders asked the editing
  533. 18:13team underneath of them hey what's the
  534. 18:15perfect day for you guys what's a
  535. 18:16perfect weekly calendar look like and as
  536. 18:18a team they were like well if we could
  537. 18:20just Bunch all the meetings here and we
  538. 18:21could have all the rest of the days free
  539. 18:23that would be awesome and then if we had
  540. 18:25it was like okay well how do what about
  541. 18:26when we coordinate it's okay well we'll
  542. 18:27have specific coordination times that we
  543. 18:29keep four brainstorming sessions and
  544. 18:31things like that but beyond that we keep
  545. 18:33everyone's calendars empty and so that
  546. 18:35way as a team you as a as a manager also
  547. 18:38can have fewer meetings so that you can
  548. 18:40fill out with other meetings that aren't
  549. 18:41makers right so you can do more leading
  550. 18:43more directing more encouraging more
  551. 18:44persuading more training and then let
  552. 18:46the makers make and we've also realized
  553. 18:49and I think you will break your own
  554. 18:50belief around this as soon as you start
  555. 18:51doing this that a lot of work doesn't
  556. 18:53have to be done at the same time
  557. 18:55everyone doesn't need to work on the
  558. 18:56same thing at the same moment to get the
  559. 18:58most done as long as everything gets
  560. 19:00done by this period of time now this
  561. 19:02video isn't the protect the makers video
  562. 19:05this is for all businesses and all
  563. 19:07business owners so let's talk to the
  564. 19:08makers
  565. 19:10now step one good managers want to help
  566. 19:14you so let them tell them how you work
  567. 19:17this is you communicating to them send
  568. 19:19this piece of content to them to help
  569. 19:22them help you and yes you will have to
  570. 19:25take meetings that eat your entire day
  571. 19:26sometimes it's part of the job you have
  572. 19:28have to work with other people because
  573. 19:30your project would never see the light
  574. 19:31of day without marketing marketing it
  575. 19:33sales selling it product delivering it
  576. 19:35and everything else that happens in
  577. 19:37between it's a team and so if your
  578. 19:39manager is going to choose to put a Time
  579. 19:41Block in the middle of your morning or
  580. 19:43the middle of your afternoon then switch
  581. 19:45that whole block into a manager schedule
  582. 19:48Fight Fire with Fire and try to knock
  583. 19:50out as many meetings as you can in that
  584. 19:52formally free time so that means that
  585. 19:55okay if I know that I'm going to have
  586. 19:56this one time slot that's killed my big
  587. 19:58chunk well then let's slice that baby
  588. 20:00into as many chunks as I can and get all
  589. 20:02the other ad hoc impromptu meetings done
  590. 20:04that morning so that I now switch to a
  591. 20:06maximally productive manager and so the
  592. 20:09thing is is that you don't want to
  593. 20:10identify as one or the other you just
  594. 20:11want your calendar to reflect the nature
  595. 20:14of the work and so the point here isn't
  596. 20:16to have two camps of makers and managers
  597. 20:19is to understand what type of
  598. 20:20productivity system you're installing
  599. 20:23for that period of time on your calendar
  600. 20:25because especially if you're an
  601. 20:25entrepreneur you've got to wear both
  602. 20:28step two for makers have standard
  603. 20:30meeting times where you accept meetings
  604. 20:32so you say Hey you know Monday and uh
  605. 20:36Thursday afternoons is when I have all
  606. 20:39of my meeting times open so whenever
  607. 20:40someone requests a meeting ask them if
  608. 20:42they can make it in those times and this
  609. 20:44is where when you get into the
  610. 20:45organization if everyone has those times
  611. 20:47then everyone's on maker schedules for
  612. 20:49those time blocks and then it becomes
  613. 20:50more efficient at an organizational
  614. 20:51level which I'll get to in a second it's
  615. 20:53rare that a meeting is truly urgent so
  616. 20:55if you can push them off to those
  617. 20:57designated blocks that you said ahead of
  618. 20:58time you will make a lot more money with
  619. 21:00the time that you have remaining and you
  620. 21:02want to make this time available to
  621. 21:04anyone who meets with you on a regular
  622. 21:06basis and add some empty time slots or
  623. 21:08leave some empty time slots in that
  624. 21:10maker meetings for the ad hoc meetings
  625. 21:11that inevitably come up I would say I've
  626. 21:13gone through three distinct periods of
  627. 21:15understanding this maker manager concept
  628. 21:18and using it to great success the first
  629. 21:21one is you basically have to do nights
  630. 21:22and weekends uh in Early Mornings in
  631. 21:24order to get your maker time in but you
  632. 21:26have to do it and so when I was doing
  633. 21:28this as a gym owner so a small business
  634. 21:30owner I would wake up and I would like
  635. 21:32work on ad copy and work on ads which
  636. 21:34was like deep work that I'd have to do
  637. 21:36and then I'd step into the gym at 9:00
  638. 21:38a.m. and start taking sales calls or uh
  639. 21:42take training sessions or have to have
  640. 21:44one on- ones with my trainers like I
  641. 21:45worked like a regular person with fires
  642. 21:48and people interrupting me all day
  643. 21:49because I was running a small business
  644. 21:50and so if you need to make sure that
  645. 21:53that maker work gets done then you need
  646. 21:54to find one block that's usually at the
  647. 21:57very beginning of the day or the very
  648. 21:58end of the day if you're the
  649. 21:59entrepreneur and no one cares about your
  650. 22:01time in the beginning if I had not done
  651. 22:03that I don't think I ever would have
  652. 22:04gotten out of one location I would never
  653. 22:05have been able to build the systems that
  654. 22:07it takes like how do you build the
  655. 22:09training system to get trainers on you
  656. 22:10do it in maker time how do you build the
  657. 22:12nutrition system that you're going to
  658. 22:13use for your whole location you do it
  659. 22:15during maker time how you going to run
  660. 22:16an advertising system for creating ads
  661. 22:18and writing copy on a regular basis you
  662. 22:20do that during maker time not during
  663. 22:21manager time and so to build the assets
  664. 22:24that I could build the business on top
  665. 22:26of to build the Enterprise I had to do
  666. 22:28that in uninterrupted time chunks and
  667. 22:30the problem was everybody want to
  668. 22:31interrupt my time and to be fair they
  669. 22:33could because I didn't have my my time
  670. 22:34wasn't super valuable in the beginning
  671. 22:36over time you'll begin to have people
  672. 22:38who can start protecting your time for
  673. 22:39you so for a big chunk of my career as I
  674. 22:42started to make more and more money the
  675. 22:44first half of every day until noon or 1
  676. 22:47p.m. was always wide open because I do
  677. 22:49my best work in the morning and then
  678. 22:51once I've kind of used up my Creative
  679. 22:52Juice I can do the coordination and
  680. 22:53meetings and things like that now I'll
  681. 22:55give you a second Pro tip on this which
  682. 22:57is if that is the way that you want to
  683. 22:59plan your calendar let's call yourself
  684. 23:01an intermediate entrepreneur start
  685. 23:03planning your day back to front so what
  686. 23:06I mean by that is someone wants a
  687. 23:08meeting you start at it ends at 5: and
  688. 23:10starts at 4: if someone else wants a
  689. 23:12meeting then you say it ends at it ends
  690. 23:14at 4 and starts at 3:30 and you work
  691. 23:16your calendar from Back to Front that
  692. 23:18way your front of the day is still the
  693. 23:20most open you possibly can have it now
  694. 23:22you still suffer from the quote zernick
  695. 23:24effect but you still have a very large
  696. 23:26chunk of uninterrupted time and by doing
  697. 23:28it this way you avoid those empty dead
  698. 23:31times where you're like great I have 45
  699. 23:33minutes between two meetings like what
  700. 23:34am I going to do now and you're like I
  701. 23:36guess I'll just have a snack so if you
  702. 23:37have less means then you work double
  703. 23:39time you work on your client's time and
  704. 23:41then you do your work in off hours so
  705. 23:43like I was saying in my early days by
  706. 23:45doing that morning five days a week and
  707. 23:48then I would work both shifts on the
  708. 23:49weekends I would get four on the
  709. 23:51weekends I get a morning and an
  710. 23:52afternoon on Saturday and Sunday that I
  711. 23:54can put maker time in and then I get
  712. 23:55five blocks during the week and so this
  713. 23:57still gave me nine makers blocks per
  714. 23:59week to move Big Stuff forward that's a
  715. 24:01full-time job but the key here if you're
  716. 24:04noticing is that yes you work double
  717. 24:06because you have to work the job that
  718. 24:08you're currently doing to make money and
  719. 24:09then you work the next job to get out of
  720. 24:11the job you're in so the V1 of this is
  721. 24:14you have to make maker time the V2 of
  722. 24:16this is I I think is the 50/50 split the
  723. 24:18first half of your day is maker the
  724. 24:20second half of your day is manager and
  725. 24:21you work from Back to Front that's the
  726. 24:23V2 version the V3 version which is what
  727. 24:25I do currently right now is that I have
  728. 24:27entire maker days so I have two three
  729. 24:30four days per week that are just maker
  730. 24:32days and then I have a manager day where
  731. 24:34I stack the hell out of my meetings
  732. 24:36introductions you know coordinations
  733. 24:39decisions quarterly meetings with
  734. 24:40portfolio companies all of that type of
  735. 24:42stuff happens on those days back toback
  736. 24:44so I don't feel unproductive at the end
  737. 24:46of the day because I know going into it
  738. 24:48I'm not going to do any maker work I'm
  739. 24:50just going to crush as many meetings as
  740. 24:51I can step three communicate about how
  741. 24:54you're going to communicate tell people
  742. 24:56when you're going to be slow to respond
  743. 24:57specifically during your maker box so
  744. 25:00people have an amazing ability to adapt
  745. 25:02if you tell them ahead of time people
  746. 25:04really only get upset when you have
  747. 25:05unmet expectations they expect you to
  748. 25:07respond immediately and then you don't
  749. 25:09and then they question if you're working
  750. 25:10when the reality is that's why you're
  751. 25:12working is the fact that you're not
  752. 25:13responding so change them so let
  753. 25:17everyone know that this is how you work
  754. 25:18and this is when you're going to be
  755. 25:19responsive and if you do have that time
  756. 25:21period where you say you're going to be
  757. 25:22responsive then be responsive which
  758. 25:25leads to step four actually work when
  759. 25:27you say you will if you if you have the
  760. 25:28luxury of having people who respect your
  761. 25:30time and respect your schedule and
  762. 25:32understand this maker manager Dynamic
  763. 25:34then you owe it to them as a maker to
  764. 25:36not waste your time because if you don't
  765. 25:39you will confirm their suspicions this
  766. 25:41whole time that you've been goofing off
  767. 25:43all day because you're not actually
  768. 25:44working and that's what the vast
  769. 25:46majority of managers think when they
  770. 25:47look at your calendar and see that it's
  771. 25:49empty is that you're not actually doing
  772. 25:50anything and what you don't want to do
  773. 25:52is prove them right so I covered what
  774. 25:54you have to think about as a manager
  775. 25:56right you want to understand this lingo
  776. 25:57you want understand how makers work and
  777. 26:00you want to tryy and respect that and
  778. 26:01Empower them to the greatest degree
  779. 26:02possible as a maker you also want to
  780. 26:05understand that you work within an
  781. 26:05organization there are times that you're
  782. 26:07going to have to take meetings if you do
  783. 26:08take meetings you want to block that
  784. 26:10time and then Crush as many meetings as
  785. 26:11you possibly can be responsive when you
  786. 26:13say you're going to be responsive and
  787. 26:14then work like a madman during the times
  788. 26:16that you actually have empty time slots
  789. 26:17on your calendar great so we have both
  790. 26:19of those covered but how do we install
  791. 26:21this into an organization so that we can
  792. 26:23make this Canon so that we can make this
  793. 26:24standard and this is what I'm hoping
  794. 26:26across many organizations so if I can
  795. 26:28use my platform to like help businesses
  796. 26:31make more money and help people actually
  797. 26:33enjoy their work more than like can't
  798. 26:35think of a higher return on my time than
  799. 26:37doing that across thousands and
  800. 26:38thousands of
  801. 26:39businesses so as an organization and
  802. 26:42this is if you're the entrepreneur who
  803. 26:43can make those decisions step one
  804. 26:45consider mandated quiet time on the
  805. 26:49calendar so during these times entire
  806. 26:51teams can't message one another or meet
  807. 26:54and so either make this a a a time of
  808. 26:57day every day or make this entire days
  809. 26:59of the week so for example for us
  810. 27:01Wednesdays are quiet days for the
  811. 27:02editing team like no one talks there are
  812. 27:04no meetings they can just crank on one
  813. 27:07or two big projects they want to work on
  814. 27:09throughout that day and I want to be
  815. 27:11very clear on this caveat it doesn't
  816. 27:13need to apply to the entire organization
  817. 27:14only the ones where you have makers so
  818. 27:16think Engineers developers copywriters
  819. 27:19editors Builders writers presenters
  820. 27:21media whatever the people who have to
  821. 27:23work on projects that require intense
  822. 27:25periods of time without interruption the
  823. 27:27reason I I think this is more important
  824. 27:29now than ever is because of remote work
  825. 27:31remote work has removed the transparency
  826. 27:33between someone working and so I could
  827. 27:36walk I can walk around my office now and
  828. 27:38walk past the editing Bas and see people
  829. 27:41plugged in working on their computers
  830. 27:42editing so I know they're editing even
  831. 27:45though their time block is empty if I
  832. 27:46just check their calendar but in a
  833. 27:48remote setting if I look at someone's
  834. 27:49calendar and see it's empty but I have
  835. 27:51no way to check in on them or see them
  836. 27:53then I don't know if they're actually
  837. 27:55working or if they're just like rock
  838. 27:56climbing and so I have no way to know
  839. 27:58that then you think okay well I'll just
  840. 28:00slack them but by doing the slack
  841. 28:02message you then disrupt them anyways
  842. 28:04and if they're super responsive on slack
  843. 28:06you feel like they're working when the
  844. 28:07likelihood is that if they're really
  845. 28:09responsive on slack they're not working
  846. 28:11cuz they're on slack and so the real
  847. 28:13real is that if you're remote or the
  848. 28:15teams that you have that are doing
  849. 28:16making a remote you have to have an
  850. 28:18element of trust and you still need to
  851. 28:21measure on output so you can give I
  852. 28:23would say basically extend longer
  853. 28:24periods of trust where you say hey we
  854. 28:26have this big project this is the
  855. 28:28deadline for that project and then you
  856. 28:29want to remove as many obstacles as you
  857. 28:31possibly can to allow that person to
  858. 28:32work and let's also be real there have
  859. 28:34been days where I wake up and I'm like I
  860. 28:36don't have it in me like wherever the
  861. 28:37magic is or the Muse didn't show up to
  862. 28:39work today sometimes if you're a if
  863. 28:41you're a maker then maybe see if you can
  864. 28:43get meetings on that day because you're
  865. 28:44like dude my brain's dead like I don't
  866. 28:46think I'm going to I'm going to create
  867. 28:47anything today but there are some days
  868. 28:48where I wake up and I feel like the the
  869. 28:50touch of God is upon me and I'm like oh
  870. 28:51my God I think I actually can cure
  871. 28:53cancer today and when that happens then
  872. 28:55sometimes it's worth changing the
  873. 28:57meetings and saying hey man I'm in the
  874. 28:58middle of something right now and I'm
  875. 29:00crushing it is there any way we can just
  876. 29:02meet later you know what's crazy most
  877. 29:03people when they get that message are
  878. 29:05like sure no problem it wasn't urgent
  879. 29:07anyways and sometimes they're like you
  880. 29:08know what we don't even need to
  881. 29:09reschedule the meeting I actually
  882. 29:11handled it already and so I would
  883. 29:13strongly encourage you as a maker to
  884. 29:14kind of keep a pulse on yourself and
  885. 29:17also managers to extend the time trust
  886. 29:19where you allow makers to make now if
  887. 29:22they do not meet the deadlines and they
  888. 29:24are not meeting the output then you need
  889. 29:26to be very clear about this is the trust
  890. 29:27that extending to you so what is the
  891. 29:29reason that you have for not getting
  892. 29:31this done and real real a lot of times
  893. 29:32you actually have to dig into their
  894. 29:33personal lives cuz that's usually the
  895. 29:35mess anyways as an entrepreneur you're
  896. 29:37often going to have times where you're a
  897. 29:39maker and a times where you're a manager
  898. 29:40and being clear to your team about Which
  899. 29:43hat you're wearing so I literally say
  900. 29:46hey I'm putting my maker hat on today
  901. 29:47hey manager hat before I step into
  902. 29:49something and that gives me and them a
  903. 29:52mental cue to know how I'm operating for
  904. 29:54that day and kind of the Rules of
  905. 29:55Engagement and by doing it that way it
  906. 29:57sets it's it sets all the expectations
  907. 29:59with one thing one change of hat rather
  908. 30:01than me have to re-explain the rules
  909. 30:03every
  910. 30:04time all right before the last and most
  911. 30:07important point for organizations let me
  912. 30:09show you my calendar and walk you
  913. 30:10through it so this is an actual time uh
  914. 30:13block I think today is the 31st of May
  915. 30:15um as we're actually recording this and
  916. 30:17so this is my this is my actual calendar
  917. 30:19and so you'll notice that we had uh we
  918. 30:21had Labor Day weekend right so Monday um
  919. 30:23I actually took off on Monday um so this
  920. 30:25was a short week but Wednesday Thursday
  921. 30:28Friday I have nothing on here except for
  922. 30:30maker time so you recording for me is
  923. 30:32maker time like I'm making these videos
  924. 30:34I can't do this and then take a meeting
  925. 30:35and then come back and make this video
  926. 30:36right like I have to stay in it until
  927. 30:38it's done and so this whole day all
  928. 30:41three of these days are just straight up
  929. 30:42empty and you can see I have a gym
  930. 30:44meeting with myself uh in the afternoon
  931. 30:46so I can get swole so I was telling you
  932. 30:48that on Wednesdays we have our quiet day
  933. 30:50for editors but it's actually
  934. 30:52organization wide and we just separated
  935. 30:54people into are you a maker are you a
  936. 30:56manager and so if you're a manager you
  937. 30:58deal with lots of time slots and this
  938. 30:59just doesn't apply to you but for
  939. 31:01everyone else in the organization which
  940. 31:02everyone else has transparency into all
  941. 31:04of Wednesday is an acquisition. comom
  942. 31:06quiet day and the reason that we put it
  943. 31:08on Wednesday was that way if you think
  944. 31:10about how the week works out it's like
  945. 31:11you have two quiet days on the weekend
  946. 31:13no matter what and then you have two
  947. 31:15days that could potentially get
  948. 31:16interrupted with another day in between
  949. 31:18so basically the longest amount of time
  950. 31:19that you have to wait is two days before
  951. 31:20you can have a guaranteed quiet day now
  952. 31:22you'll notice that Tuesday basically
  953. 31:24functioned as my Monday for this week I
  954. 31:26had a team meeting with my whole company
  955. 31:28I had a one1 with my head of investment
  956. 31:30he's the one who runs our deals I had my
  957. 31:32executive meeting uh which is just uh
  958. 31:34all the leaders in my company at
  959. 31:36acquisition. comom I had a oneon-one
  960. 31:38with my book manager I had um meeting
  961. 31:41with our Workshop manager because uh we
  962. 31:44wanted to touch base and after that
  963. 31:45meeting I said let's not have this
  964. 31:46meeting anymore immediately after the
  965. 31:48meeting so to be clear like I try to
  966. 31:50always audit like do I need to do this
  967. 31:52again or is there a processor a person
  968. 31:53who can do this instead of me and most
  969. 31:55times there is a processor person after
  970. 31:57after that I had my school games Q&A so
  971. 31:59I had once a week I take a call with the
  972. 32:01school games and notice I do these calls
  973. 32:03that I have with customers on my meeting
  974. 32:06day because it's still an interruption
  975. 32:07and it to me it feels the same it's like
  976. 32:09I hop on I'm asking questions I'm
  977. 32:10answering questions I'm directing I'm
  978. 32:11doing whatever then I had my marketing
  979. 32:13meeting for our internal marketing stuff
  980. 32:15and that was it I had a hair trim and
  981. 32:17then I had my gym all right and so
  982. 32:19you'll be like wait that's it I just saw
  983. 32:21Alex's whole week that's all the
  984. 32:22meetings he takes and the answer is yes
  985. 32:26now I think what might be more important
  986. 32:28than the things that you saw or the
  987. 32:29things that you didn't see and so
  988. 32:31there's meetings that happen all the
  989. 32:33time with the leadership with my team
  990. 32:36and portfolio companies with you know my
  991. 32:38media buyer and their media buyer my you
  992. 32:40know uh portfolio operating partner and
  993. 32:42the CEOs of the companies that we own
  994. 32:44right all of those meetings you'll note
  995. 32:46none of them were on my calendar at some
  996. 32:49point I see the entrepreneurial Journey
  997. 32:51as a relinquishing of control and at
  998. 32:52every level of Entrepreneurship you need
  999. 32:54to learn a new level of giving up
  1000. 32:56control and so it's interesting is that
  1001. 32:58when we get into entrepreneurship we do
  1002. 32:59it because we want freedom but as soon
  1003. 33:01as we do it to get Freedom we actually
  1004. 33:03have absolute control over everything
  1005. 33:04because you have control of you're a
  1006. 33:06solo preneur now like you have no team
  1007. 33:07it's just you but when you have control
  1008. 33:09over everything you actually don't have
  1009. 33:10freedom so you cannot have both absolute
  1010. 33:13control and absolute freedom at the same
  1011. 33:14time and so if you want freedom you have
  1012. 33:16to relinquish control you have to extend
  1013. 33:18trust to people now those trusts can
  1014. 33:20have guard rails and you can still have
  1015. 33:21outputs that you measure people on and
  1016. 33:23then you basically tighten up the Reigns
  1017. 33:25if things don't go to plan but as as
  1018. 33:27long as people are doing their job and
  1019. 33:28meeting the outputs then you can
  1020. 33:29continue to kind of extend the leash I
  1021. 33:31don't really like the terminology but
  1022. 33:32you get the idea and so at the end of
  1023. 33:35every one of these meetings I'm telling
  1024. 33:37you like if you could just put a little
  1025. 33:38reminder to yourself those do I need to
  1026. 33:40do this again a like does this meeting
  1027. 33:42even need to occur again and secondarily
  1028. 33:44is there somebody else or a system we
  1029. 33:46can put in place to eliminate this all
  1030. 33:47together Lila and I she's even better
  1031. 33:50about this because she has more meetings
  1032. 33:51as an operator than I do um every single
  1033. 33:54week she starts her week by looking at
  1034. 33:56all of her meetings and deletes she
  1035. 33:58deletes first and then on a quarterly
  1036. 34:01basis she looks at all recurring
  1037. 34:02meetings and says how do I how can I
  1038. 34:05change the time that's being allocated
  1039. 34:07across the whole company so she sees
  1040. 34:08everyone's calendars and everyone's
  1041. 34:09meetings she does some Rainman stuff
  1042. 34:11where she says I don't think we need to
  1043. 34:12do this anymore I think we can combine
  1044. 34:14these two I think you don't need to
  1045. 34:15attend the and she tells people I don't
  1046. 34:17think you need to attend this anymore I
  1047. 34:18don't think you need to attend this and
  1048. 34:19I think that's where a culture of
  1049. 34:20meetings don't make you productive is a
  1050. 34:23very important subline here for
  1051. 34:25organizations in general and you'll
  1052. 34:27notice this with Elon Musk and basos and
  1053. 34:29some of these these great entrepreneurs
  1054. 34:31they talk about this where they want to
  1055. 34:32standardize like hey you can get up in
  1056. 34:33the middle of meeting and say hey I've
  1057. 34:35just got stuff I need to do and I don't
  1058. 34:36think I'm relevant here or I don't think
  1059. 34:37I'm adding value that's you returning
  1060. 34:39time to the company because this is the
  1061. 34:42thing that everyone forgets is that
  1062. 34:43let's say let's say uh you make $50,000
  1063. 34:46a year that means that you make around
  1064. 34:50$25 per hour in general and so if you
  1065. 34:53have and let's say you've got some
  1066. 34:54people are making $100,000 a year on the
  1067. 34:56meeting so that's $50
  1068. 34:58per hour that means that if you have 10
  1069. 35:00people on that on a on a on a one-h hour
  1070. 35:03call it's like that was a $500 call or a
  1071. 35:06$400 call now if we took the whole team
  1072. 35:10out to Chili's and we spent $400 on
  1073. 35:13drinks and chips and whatever it'd be
  1074. 35:15considered a major expense right but
  1075. 35:17every day all the time you're taking the
  1076. 35:20whole team out to chilies 10 times a day
  1077. 35:23this is why people stay poor because
  1078. 35:24they don't know how to allocate time to
  1079. 35:26get the highest return
  1080. 35:28so let's walk through the last step for
  1081. 35:31organizations to make this real to get
  1082. 35:34the most out of everyone spread this
  1083. 35:37content to Makers and managers alike so
  1084. 35:40that everyone can use the same language
  1085. 35:42to describe this larger source of waste
  1086. 35:45and prevent it because if you are
  1087. 35:48working with a maker manager schedule
  1088. 35:50where everyone understands where people
  1089. 35:51can get the highest returns in their
  1090. 35:52time and your comp competition is not
  1091. 35:55working this way you will get higher
  1092. 35:57returns Returns on human capital on the
  1093. 35:59time you invest in people because they
  1094. 36:01will be happier they will stay longer
  1095. 36:03they will have higher output and the
  1096. 36:04quality of their work will go up so
  1097. 36:05you'll both get higher quantity of work
  1098. 36:08and higher quality of work both by
  1099. 36:11changing how you allocate time and try
  1100. 36:13and actively remove as many makers as
  1101. 36:15possible from meetings and also managers
  1102. 36:17don't need to be there and my goal with
  1103. 36:20this video is to increase the awareness
  1104. 36:22of these two types of working Styles and
  1105. 36:23put words to something that plagued me
  1106. 36:25for a very long time and so if you're
  1107. 36:27listening to this and you're like this
  1108. 36:28is music to my ears this is what I've
  1109. 36:30been trying to describe for such a long
  1110. 36:32time and I have been able to put words
  1111. 36:33to it I made this for you so that I
  1112. 36:36could put words to something that
  1113. 36:37hopefully everyone else can use and
  1114. 36:39distribute at a bargain on time is that
  1115. 36:41you don't have to worry about making
  1116. 36:43this thing you can just send it so that
  1117. 36:45people can understand it for you and
  1118. 36:46hopefully this gives words to the makers
  1119. 36:49whose work moves the world and helps
  1120. 36:52managers understand how expensive got a
  1121. 36:54minute really is

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