YouTube transcript (GIRkQQHzsxI) — Transcript
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- 0:00productivity is how much money you get
- 0:01out for the time you put in I know this
- 0:04because I went from $0 at age 23 to $100
- 0:06million plus net worth at age 31 simply
- 0:09by better investing my time and I'm
- 0:11going to teach you how I do it so that
- 0:13hopefully you can do it and I'm even
- 0:14going to show you my calendar at the end
- 0:16of the video and walk you through step
- 0:18by step how I get good Returns on my
- 0:20time have you ever had someone reach out
- 0:22to you and say hey God minute hey got 10
- 0:26hey let me introduce you to so and so
- 0:28they're going to be in town how does 10
- 0:29a.m. work a normal exchange like that
- 0:31you might say yeah I've Got 5 minutes or
- 0:33sure I can meet so and so for coffee the
- 0:35problem is that for one specific type of
- 0:37worker that five-minute meeting blows
- 0:40their entire morning because they can't
- 0:42do the development work they need they
- 0:43can't edit the video they can't write
- 0:45the book chapter because it disrupts
- 0:47their workflow on the other hand there's
- 0:49another type of worker where for them
- 0:51it's actually very optimal for them to
- 0:53take that meeting the question is which
- 0:55one are you and at what times also
- 0:57special shout out to Paul Graham who
- 0:59wrote a tiny blog this 14 years ago so
- 1:01if time is what we invest and money is
- 1:03what we make from that investment then
- 1:05the people who are the best investors of
- 1:07time were the ones who make the most
- 1:08money and so it turns out there are two
- 1:11specific types of entrepreneurs and
- 1:13you'll switch hats throughout your day
- 1:15or throughout your week the first and
- 1:17most common investor of time that people
- 1:20are familiar with is the manager
- 1:22schedule and these people have a very
- 1:25specific way of investing time and
- 1:26getting Returns on it so they can make
- 1:28the most money so let's talk about
- 1:30that managers divide their time into the
- 1:33smallest chunk possible they often have
- 1:3520 plus chunks per day from 15 minutes
- 1:39sometimes 5 minutes all the way to an
- 1:40hour or 90 minutes and for managers an
- 1:43empty time slot is a lost opportunity
- 1:46that's time that did not get a return on
- 1:49investment for them and for that reason
- 1:51they treat time like currency and the
- 1:53only real cost for them to fill is just
- 1:56the cost of coordinating with somebody
- 1:57else's calendar to find a mutually empty
- 2:00slot so that they can work together now
- 2:03on paper since work on meetings is a
- 2:05mutually filled slot it makes both
- 2:07people more productive and so when a
- 2:09manager interacts with another manager
- 2:11and they mutually fill a slot both of
- 2:13them make more money now they talk to
- 2:17lots of different people and do many
- 2:19different kinds of tasks all day long
- 2:20this is the nature of the manager they
- 2:22collect data they report data to
- 2:25persuade to lead to train and encourage
- 2:28and make other decisions one-on one and
- 2:31sometimes in groups of people for them
- 2:32they have a pretty clear beginning of
- 2:34the day and a pretty clear end of the
- 2:35day the day begins when they start
- 2:37preparing for their meetings maybe 30
- 2:40minutes or an hour beforehand and it
- 2:41ends at the end of their last meeting
- 2:43now if they prep for the next day then
- 2:45they could add that on top but more or
- 2:46less the duration of their day is
- 2:48directly proportional to the duration of
- 2:50the meetings they have they basically
- 2:51work until their last calendar slot and
- 2:53that's how their day works and this is
- 2:55the key Point here the main objective of
- 2:57the manager is to use up all their
- 2:59chunks in the day day so that they
- 3:00maximize their time a fully booked day
- 3:03is a maximally invested manager they've
- 3:06used up all of their time slots and so
- 3:08they are
- 3:10productive now the second type of time
- 3:13schedule management is something called
- 3:15the maker and this is one that the vast
- 3:18majority of people do not know this is
- 3:21where the creators this is where the
- 3:23entrepreneurs this is where people who
- 3:25have to make big things who build stuff
- 3:28get the highest returns on their time
- 3:30the vast majority of entrepreneurs at
- 3:32some point have some or all of their
- 3:34time that's dedicated to making stuff
- 3:37this is the Deep work this is the stuff
- 3:39that moves the big ball forward there
- 3:40are often tasks that are not urgent but
- 3:42incredibly important and when you look
- 3:45back on your month or your quarter or
- 3:46your year the few things that you
- 3:48remember that actually move the ball
- 3:50forward that actually move your business
- 3:51forward in the long term were these
- 3:55chunks of work now the problem is most
- 3:58entrepreneurs do not have the time and
- 4:00do not have the system for maximizing
- 4:02that time of important work because
- 4:05fundamentally if those are the footholds
- 4:07that allow you to push yourself forward
- 4:09towards your goal then you want as many
- 4:11of those as possible the difficulty is
- 4:13that it's never urgent this is like if
- 4:15you're a coder and you need to develop
- 4:16software obviously if that software is
- 4:18developed that's the most valuable thing
- 4:19you can do if you're an editor and you
- 4:21make videos then actually editing the
- 4:23video so that it can get out in media is
- 4:25the most important thing that you can do
- 4:26if you write copy for emails or you're
- 4:28an author and you write books you
- 4:30actually writing the book and actually
- 4:31doing the work of the book is the most
- 4:33important thing that you can do all of
- 4:34those things are maker work you create
- 4:37something that before this did not exist
- 4:39although this work is important it's
- 4:41incredibly expensive in terms of time
- 4:43and the problem is the vast majority of
- 4:45the world works on manager time not on
- 4:47maker time so let me explain the
- 4:49difference so for the maker when you get
- 4:51into maker mode instead of many small
- 4:54slivers like the manager has you have
- 4:56only a few large chunks and the reason
- 4:59for that is because if you put a meeting
- 5:01or you interrupt a 4-Hour long block
- 5:05then you often can't get back to the
- 5:07work that you were doing before also if
- 5:09you know that you have a block that's
- 5:10coming you can't get into the flow
- 5:13because you know that you're going to
- 5:14have to get out of the flow and so this
- 5:16is like the end of day meeting that
- 5:17kills you this is called the zernick
- 5:19effect it's that we tend to remember
- 5:21open loops and meetings are open Loops
- 5:23because you have to set timers so you
- 5:25don't forget it you have to start
- 5:26setting a timer before the timer to
- 5:28start wrapping up even if you're using
- 5:30right now then you start thinking about
- 5:31the meeting and what you have to prepare
- 5:32for that meeting and now you're not
- 5:34thinking about your own work and this
- 5:35eats up your brain power and saps your
- 5:38ability to make unlike the manager where
- 5:41the decisions the direction and the
- 5:42coordination is the output of their work
- 5:44for the maker the stuff the things they
- 5:47build the things they make is the output
- 5:49of their time and so instead of working
- 5:53on meetings they work off meetings they
- 5:56work on projects that can't get done in
- 5:5930es minutes sometimes those projects
- 6:01last weeks months quarters until they're
- 6:04done and so the way that that work
- 6:06actually looks is that most makers have
- 6:08a set start time but variable end times
- 6:10so unlike the manager where they they
- 6:12know when they start and they know when
- 6:13they finish most makers work open to
- 6:16goal if you've ever lost yourself in
- 6:17your work and you're like man I just
- 6:19want to keep riding this this High I
- 6:21want to keep riding this flow that's
- 6:23what it feels like to make you want to
- 6:25stay in there as long as you possibly
- 6:27can and that's why having no cap on the
- 6:30allows you to get lost in the work and
- 6:32produce more than you ever could so if
- 6:34you have only large time chunks that
- 6:36means that you only have one or two per
- 6:39day sometimes three if you're working 18
- 6:41hours and so that means you usually have
- 6:43a morning block and a post lunch block
- 6:45now if you're somebody who likes to also
- 6:46work after dinner then you have a post
- 6:48dinner block so you basically have three
- 6:50four to six hour chunks per day that's
- 6:53it and on a sustainable basis most
- 6:55people just have two per day and so if
- 6:58someone takes one meeting in the morning
- 7:00they blew one of your 10 work blocks per
- 7:03week if you only work 5 days a week and
- 7:05so someone's taking 10% of your total
- 7:08output by having one meeting the issue
- 7:10is that that manager who's working on
- 7:12manager time puts that thing in and for
- 7:15them they're becoming more productive
- 7:16but they're destroying your productivity
- 7:19when this happens is when you finish
- 7:21your day feel like you look back and
- 7:24know that all your time was spent but
- 7:26you got no return on it you have nothing
- 7:28to show for it and if you feel like you
- 7:29have that happen again and again and
- 7:32again this is how businesses stay small
- 7:34this is how entrepreneurs fail to grow
- 7:36This Is How They relive the same 6
- 7:38months same 12 months same two years
- 7:40over and over and over again because
- 7:42they do not know how to invest their
- 7:44time for the maker an empty time slot is
- 7:48not a lost opportunity the empty time
- 7:51block is the opportunity to get the
- 7:53return if you're a maker you understand
- 7:56what I'm about to share with you if you
- 7:57look at your calendar and see that you
- 7:59have literally nothing on there you have
- 8:01no meetings you have no nothing it's
- 8:02just empty until the end of the day how
- 8:04much energy are you filled with you're
- 8:06like oh my God I'm going to crush this
- 8:07day there's all this this big project I
- 8:09want to sink my teeth into it I'm going
- 8:10to be able to take a huge chunk out of
- 8:12it that energy that you get is because
- 8:14that is a maximally productive day is an
- 8:17empty calendar rather than a filled
- 8:19calendar and so for context when I was
- 8:21writing my book my days every day were
- 8:24just writing the book and I told my team
- 8:27that that's all I was going to be doing
- 8:29you're like but don't you run this
- 8:30portfolio of all these companies and
- 8:32there's all this money and these deals
- 8:33and decisions that have to happen and
- 8:34the answer is yes and when I show you my
- 8:36calendar it'll all Mak sense so
- 8:37literally diametrically opposed
- 8:40calendars are both maximally allocated
- 8:44to invest time to get the highest
- 8:46Returns on it in terms of money the big
- 8:48problem is when the two need to interact
- 8:50because if you just had makers making
- 8:52and you just had managers managing
- 8:53everyone would be happy the problem is
- 8:55when managers manage makers and they
- 8:58have to meet
- 9:00so when a manager doesn't know how
- 9:02makers work they kill the productivity
- 9:03of their team managers often assume that
- 9:06makers can work like they do on demand
- 9:08they think it's hey it's just 30 minutes
- 9:11and you've got free time what's the big
- 9:12deal I looked at your calendar you have
- 9:14nothing all day you're barely even
- 9:15working because they're using their
- 9:17measuring stick of work their way a
- 9:19calendar looks when they're maximally
- 9:20effective and then transposing that on
- 9:23top of the Maker's calendar and thinking
- 9:25these two are the same when they
- 9:26couldn't be more different for a manager
- 9:28a short meeting costs one work unit
- 9:31which is maybe 15 minutes and for them
- 9:33they've got 20 plus per day so they can
- 9:35easily spare one whereas if they take
- 9:37one from a maker they take one of the
- 9:39two time slots you have per day and
- 9:41sometimes you take both based on what
- 9:43the topic of the meeting is if you say
- 9:45hey we're going to do your quarterly
- 9:46performance as an employee at 2:00 in
- 9:49the afternoon the likelihood that the
- 9:50employee leading up to that is going to
- 9:52be able to think about the work that
- 9:53they're going to do when they're worried
- 9:54about their job or they're worried about
- 9:55their performance all day long and then
- 9:57afterwards they thinking about what they
- 9:58said and they could have said
- 9:59differently that day shot to make
- 10:01matters worse if a maker is falling
- 10:03behind the manager's solution is to
- 10:05interrupt them more which creates a
- 10:07vicious cycle this means managers
- 10:09prevent the work that they check in on
- 10:11so by checking in on them they disrupt
- 10:13the Maker's work so that they can't
- 10:15actually make during the time slot to
- 10:16check in if they're actually working
- 10:18because the manager Works while on
- 10:19meetings where the Maker Works when
- 10:21they're off meetings and when this
- 10:23happens and it happens often both
- 10:25parties lose and this is the main point
- 10:27the manager loses because the maker is
- 10:29not making what they need to be making
- 10:30and the manager is responsible for some
- 10:32level of output so both people aren't
- 10:34making the best Returns on their time
- 10:36this is why this is important for
- 10:37managers and important for makers so if
- 10:39you are on a team share this with your
- 10:41boss share this with your teammates so
- 10:43that this become like this can become
- 10:45more common in the Lexicon all my
- 10:46companies understand and use this
- 10:48language if you ask as a manager for a
- 10:52maker to make time for you they either
- 10:55one offend the manager by saying no I
- 10:58can't do that because I'm working and
- 11:00the M manager's like well I see that you
- 11:03have an empty time block and I outrank
- 11:05you or even if your peers it's like what
- 11:06do you mean you're not going to give me
- 11:08that time I see that it's empty by
- 11:10refusing them they offend and they can
- 11:12incur other risks by making that you
- 11:14know offense and declining the
- 11:15invitation this often time damages the
- 11:18relationship and decreases the
- 11:19likelihood of collaboration in the
- 11:20future which they might need you as a
- 11:23maker might need the buying of that
- 11:25manager and so you risk losing that
- 11:27Goodwill by declining the invitation but
- 11:29by doing so if you accept the invitation
- 11:31you destroy the morning right and so
- 11:34option one piss someone off option two
- 11:37destroy half your day a very terrible
- 11:39proposition and the crazy part is that
- 11:42even if you accept that meeting often
- 11:44times the yield from that meeting is
- 11:46nothing because the person who had the
- 11:49do you have five minutes didn't really
- 11:50have an agenda didn't really have a plan
- 11:52and just basically said I'm just going
- 11:54to steal your morning from you and give
- 11:55you nothing back by the way this totally
- 11:57applies to networking stuff too if
- 11:59you're like hey let me ince you to John
- 12:01he's in the area you guys should meet
- 12:02for coffee does 10:00 a.m. work I'm like
- 12:05yeah let's just destroy everything right
- 12:07let's just light my whole day on fire so
- 12:09that I can meet John who you think I
- 12:11have synergies with maybe there's
- 12:13potential for collaboration let's
- 12:15explore opportunities together you know
- 12:17what's crazy I know what I need to do to
- 12:19make more money and I just need to do
- 12:21that I get asked all the time about
- 12:24what's the one habit that you have that
- 12:27has been the highest you know predictor
- 12:29of your success and I really genuinely
- 12:34believe that it has been this is that I
- 12:37have been ruthless with my time everyone
- 12:40who knows me knows that I am a dick with
- 12:43my time and the thing is is that I've
- 12:46been able to maintain relationships
- 12:48because during that maker time where I
- 12:49say no to everyone else I keep moving
- 12:52forward because I have a
- 12:54fundamental belief that as long as I
- 12:55continue to achieve and I continue to
- 12:57make things that are valuable for the
- 12:59World those meetings those connections
- 13:01those synergies that friend dinner will
- 13:04always be there and that has proven
- 13:07right in my life and in the beginning it
- 13:09was the hardest because I didn't have
- 13:10the accomplishments to show for it but I
- 13:12truly believed I was like I know that if
- 13:14I can get this stuff done and I do it
- 13:17every single day for a year two years
- 13:18three years five years if every day I
- 13:21move the ball forward that's the thing
- 13:23at the end of the month when I look back
- 13:24on what I actually accomplished 100% of
- 13:26it is stuff I accomplished during maker
- 13:28time not manager time and so once I
- 13:31realized that the maker time was where
- 13:32everything all the speed of me moving
- 13:35towards my goal was getting accomplished
- 13:36then I spent the rest of my time trying
- 13:38to optimize my life and create a system
- 13:40around this that allowed me to do as
- 13:42much of that as I possibly could and to
- 13:45be clear there are roles in the business
- 13:47like if you're CEO or coo from an
- 13:51operator perspective you're going to
- 13:52have more one-on ones you're going to
- 13:54have more team trainings you're going to
- 13:55have more coordination and
- 13:57decision-making that's required but you
- 13:59just have to be clear that you're not
- 14:01not doing your job by not having maker
- 14:03time it's just that your job is the
- 14:04manager stuff and then the maker time
- 14:06you have is to get more leverage on the
- 14:09remainder of your manager time and so
- 14:11ilila has a different schedule than I do
- 14:13she still has maker time but it's
- 14:15probably inverted in terms of her
- 14:17schedule for her she has probably one
- 14:19maker day per week and four manager days
- 14:22where I have four maker days per week
- 14:24and one manager day and so you can have
- 14:26an inverted schedule but the important
- 14:28thing is is that she has to have that
- 14:31makeer day because it's what gets her
- 14:32leverage gets her higher Returns on the
- 14:34other four days of the week and then for
- 14:36me I have to still do that manager day
- 14:39because it gives me leverage on all the
- 14:41organizational decisions that have to
- 14:42happen throughout the whole portfolio
- 14:45you have to get out of the either or
- 14:46thinking and think which of these Styles
- 14:48is best for me in this particular moment
- 14:51but I can promise you that you do have
- 14:53elements of both when most people have
- 14:55elements of neither which is why they
- 14:57never move forward so I think I've
- 14:59accurately described the problem here
- 15:00makers and managers work differently
- 15:02these guys want empty calendars these
- 15:03guys want filled calendars when they
- 15:05interact one person destroys the other
- 15:07person time and it's a disproportionate
- 15:08trade and when things get bad they get
- 15:10even worse because the managers
- 15:12interrupt the makers even more and the
- 15:14makers trying to be polite because they
- 15:16don't want to turn down invitations just
- 15:17make their lives worse and worse and
- 15:19they have to work longer and longer
- 15:20hours lose sleep lose family time lose
- 15:22their weekend so that they can just keep
- 15:24up with their work without pissing
- 15:25anyone off and so let's talk about a
- 15:28different way way to do this so I use
- 15:30something called a three-pronged
- 15:32approach for the solutions and that's
- 15:34because you have to address it from all
- 15:36angles it's not just saying hey makers
- 15:38deal with it hey managers do something
- 15:40different hey organizations you have to
- 15:43attack it from all three directions
- 15:45you've got the managers you've got what
- 15:47the makers should do differently and
- 15:48then you've got the organization overall
- 15:51so you've got all three of these parties
- 15:53that you have to
- 15:55accommodate to the managers step one
- 15:58under understand both the costs that you
- 16:00put on the maker the first cost is the
- 16:03cost of coordinating times while they
- 16:05work so they're trying to work right now
- 16:08before you coordinate the time that
- 16:09you're also going to disrupt them so you
- 16:11disrupt them while they're working and
- 16:13then you disrupt them at the meeting
- 16:14that you're trying to plan so you
- 16:16disrupt them
- 16:17twice secondly and once you have that
- 16:20time set aside understand that the time
- 16:21itself eats an entire work block itself
- 16:24and you have to know the difference
- 16:25between your work and the Maker's work
- 16:27and when you ask for a meeting it costs
- 16:29them 10 times more you use up one of
- 16:32their 10 time slots per week whereas you
- 16:34use up only one of your hundred or more
- 16:36time slots so when you choose to make an
- 16:39appointment or choose to make a meeting
- 16:42be sure that it's worth it especially if
- 16:44it's an ad hoc or impromptu if you have
- 16:46a set Cadence of communication if it can
- 16:49wait until that time and you got to be
- 16:51really real with yourself can it wait is
- 16:53this just a convenience thing for me or
- 16:55a preference if it is then don't destroy
- 16:57the poor man or poor woman's time step
- 17:00two understand the value of the makers
- 17:02no and this is something that I
- 17:04hopefully becomes incorporate in your
- 17:06Lexicon at your business is that this is
- 17:07a maker's no not a not a real world no
- 17:10it's a maker's no is that if a maker
- 17:12declines a meeting don't take offense
- 17:15see it as them actually trying to keep
- 17:17their larger commitment to you the
- 17:18company and other people to get the
- 17:20meaningful work they need to get done
- 17:22done and so this means you don't get
- 17:24offended this means you don't you know
- 17:26hold back the the promotion or say that
- 17:29they're not being productive because
- 17:30they keep turning down meetings if
- 17:32someone turns down the meeting it's
- 17:33because they're doing something that
- 17:34they can accurately say this is more
- 17:36important than that now if you as a
- 17:37manager say I know that you have this is
- 17:39going to destroy the morning in terms of
- 17:41your productivity but I think it is
- 17:43worth your time to be on this because we
- 17:45need your Insight then you can frame it
- 17:47that way and then you can give the maker
- 17:48the time to prep for that meeting if it
- 17:50is literally of that importance step
- 17:52three for managers is actually ask your
- 17:54team what an ideal day would look like
- 17:56for them like what's a maximum
- 17:57productive day look like like and allow
- 17:59them the time to give you the response
- 18:01and I suggest following that to the
- 18:03greatest degree possible so that you can
- 18:05actually help them be the most
- 18:06productive and so for example for us uh
- 18:09our media team leaders asked the editing
- 18:13team underneath of them hey what's the
- 18:15perfect day for you guys what's a
- 18:16perfect weekly calendar look like and as
- 18:18a team they were like well if we could
- 18:20just Bunch all the meetings here and we
- 18:21could have all the rest of the days free
- 18:23that would be awesome and then if we had
- 18:25it was like okay well how do what about
- 18:26when we coordinate it's okay well we'll
- 18:27have specific coordination times that we
- 18:29keep four brainstorming sessions and
- 18:31things like that but beyond that we keep
- 18:33everyone's calendars empty and so that
- 18:35way as a team you as a as a manager also
- 18:38can have fewer meetings so that you can
- 18:40fill out with other meetings that aren't
- 18:41makers right so you can do more leading
- 18:43more directing more encouraging more
- 18:44persuading more training and then let
- 18:46the makers make and we've also realized
- 18:49and I think you will break your own
- 18:50belief around this as soon as you start
- 18:51doing this that a lot of work doesn't
- 18:53have to be done at the same time
- 18:55everyone doesn't need to work on the
- 18:56same thing at the same moment to get the
- 18:58most done as long as everything gets
- 19:00done by this period of time now this
- 19:02video isn't the protect the makers video
- 19:05this is for all businesses and all
- 19:07business owners so let's talk to the
- 19:08makers
- 19:10now step one good managers want to help
- 19:14you so let them tell them how you work
- 19:17this is you communicating to them send
- 19:19this piece of content to them to help
- 19:22them help you and yes you will have to
- 19:25take meetings that eat your entire day
- 19:26sometimes it's part of the job you have
- 19:28have to work with other people because
- 19:30your project would never see the light
- 19:31of day without marketing marketing it
- 19:33sales selling it product delivering it
- 19:35and everything else that happens in
- 19:37between it's a team and so if your
- 19:39manager is going to choose to put a Time
- 19:41Block in the middle of your morning or
- 19:43the middle of your afternoon then switch
- 19:45that whole block into a manager schedule
- 19:48Fight Fire with Fire and try to knock
- 19:50out as many meetings as you can in that
- 19:52formally free time so that means that
- 19:55okay if I know that I'm going to have
- 19:56this one time slot that's killed my big
- 19:58chunk well then let's slice that baby
- 20:00into as many chunks as I can and get all
- 20:02the other ad hoc impromptu meetings done
- 20:04that morning so that I now switch to a
- 20:06maximally productive manager and so the
- 20:09thing is is that you don't want to
- 20:10identify as one or the other you just
- 20:11want your calendar to reflect the nature
- 20:14of the work and so the point here isn't
- 20:16to have two camps of makers and managers
- 20:19is to understand what type of
- 20:20productivity system you're installing
- 20:23for that period of time on your calendar
- 20:25because especially if you're an
- 20:25entrepreneur you've got to wear both
- 20:28step two for makers have standard
- 20:30meeting times where you accept meetings
- 20:32so you say Hey you know Monday and uh
- 20:36Thursday afternoons is when I have all
- 20:39of my meeting times open so whenever
- 20:40someone requests a meeting ask them if
- 20:42they can make it in those times and this
- 20:44is where when you get into the
- 20:45organization if everyone has those times
- 20:47then everyone's on maker schedules for
- 20:49those time blocks and then it becomes
- 20:50more efficient at an organizational
- 20:51level which I'll get to in a second it's
- 20:53rare that a meeting is truly urgent so
- 20:55if you can push them off to those
- 20:57designated blocks that you said ahead of
- 20:58time you will make a lot more money with
- 21:00the time that you have remaining and you
- 21:02want to make this time available to
- 21:04anyone who meets with you on a regular
- 21:06basis and add some empty time slots or
- 21:08leave some empty time slots in that
- 21:10maker meetings for the ad hoc meetings
- 21:11that inevitably come up I would say I've
- 21:13gone through three distinct periods of
- 21:15understanding this maker manager concept
- 21:18and using it to great success the first
- 21:21one is you basically have to do nights
- 21:22and weekends uh in Early Mornings in
- 21:24order to get your maker time in but you
- 21:26have to do it and so when I was doing
- 21:28this as a gym owner so a small business
- 21:30owner I would wake up and I would like
- 21:32work on ad copy and work on ads which
- 21:34was like deep work that I'd have to do
- 21:36and then I'd step into the gym at 9:00
- 21:38a.m. and start taking sales calls or uh
- 21:42take training sessions or have to have
- 21:44one on- ones with my trainers like I
- 21:45worked like a regular person with fires
- 21:48and people interrupting me all day
- 21:49because I was running a small business
- 21:50and so if you need to make sure that
- 21:53that maker work gets done then you need
- 21:54to find one block that's usually at the
- 21:57very beginning of the day or the very
- 21:58end of the day if you're the
- 21:59entrepreneur and no one cares about your
- 22:01time in the beginning if I had not done
- 22:03that I don't think I ever would have
- 22:04gotten out of one location I would never
- 22:05have been able to build the systems that
- 22:07it takes like how do you build the
- 22:09training system to get trainers on you
- 22:10do it in maker time how do you build the
- 22:12nutrition system that you're going to
- 22:13use for your whole location you do it
- 22:15during maker time how you going to run
- 22:16an advertising system for creating ads
- 22:18and writing copy on a regular basis you
- 22:20do that during maker time not during
- 22:21manager time and so to build the assets
- 22:24that I could build the business on top
- 22:26of to build the Enterprise I had to do
- 22:28that in uninterrupted time chunks and
- 22:30the problem was everybody want to
- 22:31interrupt my time and to be fair they
- 22:33could because I didn't have my my time
- 22:34wasn't super valuable in the beginning
- 22:36over time you'll begin to have people
- 22:38who can start protecting your time for
- 22:39you so for a big chunk of my career as I
- 22:42started to make more and more money the
- 22:44first half of every day until noon or 1
- 22:47p.m. was always wide open because I do
- 22:49my best work in the morning and then
- 22:51once I've kind of used up my Creative
- 22:52Juice I can do the coordination and
- 22:53meetings and things like that now I'll
- 22:55give you a second Pro tip on this which
- 22:57is if that is the way that you want to
- 22:59plan your calendar let's call yourself
- 23:01an intermediate entrepreneur start
- 23:03planning your day back to front so what
- 23:06I mean by that is someone wants a
- 23:08meeting you start at it ends at 5: and
- 23:10starts at 4: if someone else wants a
- 23:12meeting then you say it ends at it ends
- 23:14at 4 and starts at 3:30 and you work
- 23:16your calendar from Back to Front that
- 23:18way your front of the day is still the
- 23:20most open you possibly can have it now
- 23:22you still suffer from the quote zernick
- 23:24effect but you still have a very large
- 23:26chunk of uninterrupted time and by doing
- 23:28it this way you avoid those empty dead
- 23:31times where you're like great I have 45
- 23:33minutes between two meetings like what
- 23:34am I going to do now and you're like I
- 23:36guess I'll just have a snack so if you
- 23:37have less means then you work double
- 23:39time you work on your client's time and
- 23:41then you do your work in off hours so
- 23:43like I was saying in my early days by
- 23:45doing that morning five days a week and
- 23:48then I would work both shifts on the
- 23:49weekends I would get four on the
- 23:51weekends I get a morning and an
- 23:52afternoon on Saturday and Sunday that I
- 23:54can put maker time in and then I get
- 23:55five blocks during the week and so this
- 23:57still gave me nine makers blocks per
- 23:59week to move Big Stuff forward that's a
- 24:01full-time job but the key here if you're
- 24:04noticing is that yes you work double
- 24:06because you have to work the job that
- 24:08you're currently doing to make money and
- 24:09then you work the next job to get out of
- 24:11the job you're in so the V1 of this is
- 24:14you have to make maker time the V2 of
- 24:16this is I I think is the 50/50 split the
- 24:18first half of your day is maker the
- 24:20second half of your day is manager and
- 24:21you work from Back to Front that's the
- 24:23V2 version the V3 version which is what
- 24:25I do currently right now is that I have
- 24:27entire maker days so I have two three
- 24:30four days per week that are just maker
- 24:32days and then I have a manager day where
- 24:34I stack the hell out of my meetings
- 24:36introductions you know coordinations
- 24:39decisions quarterly meetings with
- 24:40portfolio companies all of that type of
- 24:42stuff happens on those days back toback
- 24:44so I don't feel unproductive at the end
- 24:46of the day because I know going into it
- 24:48I'm not going to do any maker work I'm
- 24:50just going to crush as many meetings as
- 24:51I can step three communicate about how
- 24:54you're going to communicate tell people
- 24:56when you're going to be slow to respond
- 24:57specifically during your maker box so
- 25:00people have an amazing ability to adapt
- 25:02if you tell them ahead of time people
- 25:04really only get upset when you have
- 25:05unmet expectations they expect you to
- 25:07respond immediately and then you don't
- 25:09and then they question if you're working
- 25:10when the reality is that's why you're
- 25:12working is the fact that you're not
- 25:13responding so change them so let
- 25:17everyone know that this is how you work
- 25:18and this is when you're going to be
- 25:19responsive and if you do have that time
- 25:21period where you say you're going to be
- 25:22responsive then be responsive which
- 25:25leads to step four actually work when
- 25:27you say you will if you if you have the
- 25:28luxury of having people who respect your
- 25:30time and respect your schedule and
- 25:32understand this maker manager Dynamic
- 25:34then you owe it to them as a maker to
- 25:36not waste your time because if you don't
- 25:39you will confirm their suspicions this
- 25:41whole time that you've been goofing off
- 25:43all day because you're not actually
- 25:44working and that's what the vast
- 25:46majority of managers think when they
- 25:47look at your calendar and see that it's
- 25:49empty is that you're not actually doing
- 25:50anything and what you don't want to do
- 25:52is prove them right so I covered what
- 25:54you have to think about as a manager
- 25:56right you want to understand this lingo
- 25:57you want understand how makers work and
- 26:00you want to tryy and respect that and
- 26:01Empower them to the greatest degree
- 26:02possible as a maker you also want to
- 26:05understand that you work within an
- 26:05organization there are times that you're
- 26:07going to have to take meetings if you do
- 26:08take meetings you want to block that
- 26:10time and then Crush as many meetings as
- 26:11you possibly can be responsive when you
- 26:13say you're going to be responsive and
- 26:14then work like a madman during the times
- 26:16that you actually have empty time slots
- 26:17on your calendar great so we have both
- 26:19of those covered but how do we install
- 26:21this into an organization so that we can
- 26:23make this Canon so that we can make this
- 26:24standard and this is what I'm hoping
- 26:26across many organizations so if I can
- 26:28use my platform to like help businesses
- 26:31make more money and help people actually
- 26:33enjoy their work more than like can't
- 26:35think of a higher return on my time than
- 26:37doing that across thousands and
- 26:38thousands of
- 26:39businesses so as an organization and
- 26:42this is if you're the entrepreneur who
- 26:43can make those decisions step one
- 26:45consider mandated quiet time on the
- 26:49calendar so during these times entire
- 26:51teams can't message one another or meet
- 26:54and so either make this a a a time of
- 26:57day every day or make this entire days
- 26:59of the week so for example for us
- 27:01Wednesdays are quiet days for the
- 27:02editing team like no one talks there are
- 27:04no meetings they can just crank on one
- 27:07or two big projects they want to work on
- 27:09throughout that day and I want to be
- 27:11very clear on this caveat it doesn't
- 27:13need to apply to the entire organization
- 27:14only the ones where you have makers so
- 27:16think Engineers developers copywriters
- 27:19editors Builders writers presenters
- 27:21media whatever the people who have to
- 27:23work on projects that require intense
- 27:25periods of time without interruption the
- 27:27reason I I think this is more important
- 27:29now than ever is because of remote work
- 27:31remote work has removed the transparency
- 27:33between someone working and so I could
- 27:36walk I can walk around my office now and
- 27:38walk past the editing Bas and see people
- 27:41plugged in working on their computers
- 27:42editing so I know they're editing even
- 27:45though their time block is empty if I
- 27:46just check their calendar but in a
- 27:48remote setting if I look at someone's
- 27:49calendar and see it's empty but I have
- 27:51no way to check in on them or see them
- 27:53then I don't know if they're actually
- 27:55working or if they're just like rock
- 27:56climbing and so I have no way to know
- 27:58that then you think okay well I'll just
- 28:00slack them but by doing the slack
- 28:02message you then disrupt them anyways
- 28:04and if they're super responsive on slack
- 28:06you feel like they're working when the
- 28:07likelihood is that if they're really
- 28:09responsive on slack they're not working
- 28:11cuz they're on slack and so the real
- 28:13real is that if you're remote or the
- 28:15teams that you have that are doing
- 28:16making a remote you have to have an
- 28:18element of trust and you still need to
- 28:21measure on output so you can give I
- 28:23would say basically extend longer
- 28:24periods of trust where you say hey we
- 28:26have this big project this is the
- 28:28deadline for that project and then you
- 28:29want to remove as many obstacles as you
- 28:31possibly can to allow that person to
- 28:32work and let's also be real there have
- 28:34been days where I wake up and I'm like I
- 28:36don't have it in me like wherever the
- 28:37magic is or the Muse didn't show up to
- 28:39work today sometimes if you're a if
- 28:41you're a maker then maybe see if you can
- 28:43get meetings on that day because you're
- 28:44like dude my brain's dead like I don't
- 28:46think I'm going to I'm going to create
- 28:47anything today but there are some days
- 28:48where I wake up and I feel like the the
- 28:50touch of God is upon me and I'm like oh
- 28:51my God I think I actually can cure
- 28:53cancer today and when that happens then
- 28:55sometimes it's worth changing the
- 28:57meetings and saying hey man I'm in the
- 28:58middle of something right now and I'm
- 29:00crushing it is there any way we can just
- 29:02meet later you know what's crazy most
- 29:03people when they get that message are
- 29:05like sure no problem it wasn't urgent
- 29:07anyways and sometimes they're like you
- 29:08know what we don't even need to
- 29:09reschedule the meeting I actually
- 29:11handled it already and so I would
- 29:13strongly encourage you as a maker to
- 29:14kind of keep a pulse on yourself and
- 29:17also managers to extend the time trust
- 29:19where you allow makers to make now if
- 29:22they do not meet the deadlines and they
- 29:24are not meeting the output then you need
- 29:26to be very clear about this is the trust
- 29:27that extending to you so what is the
- 29:29reason that you have for not getting
- 29:31this done and real real a lot of times
- 29:32you actually have to dig into their
- 29:33personal lives cuz that's usually the
- 29:35mess anyways as an entrepreneur you're
- 29:37often going to have times where you're a
- 29:39maker and a times where you're a manager
- 29:40and being clear to your team about Which
- 29:43hat you're wearing so I literally say
- 29:46hey I'm putting my maker hat on today
- 29:47hey manager hat before I step into
- 29:49something and that gives me and them a
- 29:52mental cue to know how I'm operating for
- 29:54that day and kind of the Rules of
- 29:55Engagement and by doing it that way it
- 29:57sets it's it sets all the expectations
- 29:59with one thing one change of hat rather
- 30:01than me have to re-explain the rules
- 30:03every
- 30:04time all right before the last and most
- 30:07important point for organizations let me
- 30:09show you my calendar and walk you
- 30:10through it so this is an actual time uh
- 30:13block I think today is the 31st of May
- 30:15um as we're actually recording this and
- 30:17so this is my this is my actual calendar
- 30:19and so you'll notice that we had uh we
- 30:21had Labor Day weekend right so Monday um
- 30:23I actually took off on Monday um so this
- 30:25was a short week but Wednesday Thursday
- 30:28Friday I have nothing on here except for
- 30:30maker time so you recording for me is
- 30:32maker time like I'm making these videos
- 30:34I can't do this and then take a meeting
- 30:35and then come back and make this video
- 30:36right like I have to stay in it until
- 30:38it's done and so this whole day all
- 30:41three of these days are just straight up
- 30:42empty and you can see I have a gym
- 30:44meeting with myself uh in the afternoon
- 30:46so I can get swole so I was telling you
- 30:48that on Wednesdays we have our quiet day
- 30:50for editors but it's actually
- 30:52organization wide and we just separated
- 30:54people into are you a maker are you a
- 30:56manager and so if you're a manager you
- 30:58deal with lots of time slots and this
- 30:59just doesn't apply to you but for
- 31:01everyone else in the organization which
- 31:02everyone else has transparency into all
- 31:04of Wednesday is an acquisition. comom
- 31:06quiet day and the reason that we put it
- 31:08on Wednesday was that way if you think
- 31:10about how the week works out it's like
- 31:11you have two quiet days on the weekend
- 31:13no matter what and then you have two
- 31:15days that could potentially get
- 31:16interrupted with another day in between
- 31:18so basically the longest amount of time
- 31:19that you have to wait is two days before
- 31:20you can have a guaranteed quiet day now
- 31:22you'll notice that Tuesday basically
- 31:24functioned as my Monday for this week I
- 31:26had a team meeting with my whole company
- 31:28I had a one1 with my head of investment
- 31:30he's the one who runs our deals I had my
- 31:32executive meeting uh which is just uh
- 31:34all the leaders in my company at
- 31:36acquisition. comom I had a oneon-one
- 31:38with my book manager I had um meeting
- 31:41with our Workshop manager because uh we
- 31:44wanted to touch base and after that
- 31:45meeting I said let's not have this
- 31:46meeting anymore immediately after the
- 31:48meeting so to be clear like I try to
- 31:50always audit like do I need to do this
- 31:52again or is there a processor a person
- 31:53who can do this instead of me and most
- 31:55times there is a processor person after
- 31:57after that I had my school games Q&A so
- 31:59I had once a week I take a call with the
- 32:01school games and notice I do these calls
- 32:03that I have with customers on my meeting
- 32:06day because it's still an interruption
- 32:07and it to me it feels the same it's like
- 32:09I hop on I'm asking questions I'm
- 32:10answering questions I'm directing I'm
- 32:11doing whatever then I had my marketing
- 32:13meeting for our internal marketing stuff
- 32:15and that was it I had a hair trim and
- 32:17then I had my gym all right and so
- 32:19you'll be like wait that's it I just saw
- 32:21Alex's whole week that's all the
- 32:22meetings he takes and the answer is yes
- 32:26now I think what might be more important
- 32:28than the things that you saw or the
- 32:29things that you didn't see and so
- 32:31there's meetings that happen all the
- 32:33time with the leadership with my team
- 32:36and portfolio companies with you know my
- 32:38media buyer and their media buyer my you
- 32:40know uh portfolio operating partner and
- 32:42the CEOs of the companies that we own
- 32:44right all of those meetings you'll note
- 32:46none of them were on my calendar at some
- 32:49point I see the entrepreneurial Journey
- 32:51as a relinquishing of control and at
- 32:52every level of Entrepreneurship you need
- 32:54to learn a new level of giving up
- 32:56control and so it's interesting is that
- 32:58when we get into entrepreneurship we do
- 32:59it because we want freedom but as soon
- 33:01as we do it to get Freedom we actually
- 33:03have absolute control over everything
- 33:04because you have control of you're a
- 33:06solo preneur now like you have no team
- 33:07it's just you but when you have control
- 33:09over everything you actually don't have
- 33:10freedom so you cannot have both absolute
- 33:13control and absolute freedom at the same
- 33:14time and so if you want freedom you have
- 33:16to relinquish control you have to extend
- 33:18trust to people now those trusts can
- 33:20have guard rails and you can still have
- 33:21outputs that you measure people on and
- 33:23then you basically tighten up the Reigns
- 33:25if things don't go to plan but as as
- 33:27long as people are doing their job and
- 33:28meeting the outputs then you can
- 33:29continue to kind of extend the leash I
- 33:31don't really like the terminology but
- 33:32you get the idea and so at the end of
- 33:35every one of these meetings I'm telling
- 33:37you like if you could just put a little
- 33:38reminder to yourself those do I need to
- 33:40do this again a like does this meeting
- 33:42even need to occur again and secondarily
- 33:44is there somebody else or a system we
- 33:46can put in place to eliminate this all
- 33:47together Lila and I she's even better
- 33:50about this because she has more meetings
- 33:51as an operator than I do um every single
- 33:54week she starts her week by looking at
- 33:56all of her meetings and deletes she
- 33:58deletes first and then on a quarterly
- 34:01basis she looks at all recurring
- 34:02meetings and says how do I how can I
- 34:05change the time that's being allocated
- 34:07across the whole company so she sees
- 34:08everyone's calendars and everyone's
- 34:09meetings she does some Rainman stuff
- 34:11where she says I don't think we need to
- 34:12do this anymore I think we can combine
- 34:14these two I think you don't need to
- 34:15attend the and she tells people I don't
- 34:17think you need to attend this anymore I
- 34:18don't think you need to attend this and
- 34:19I think that's where a culture of
- 34:20meetings don't make you productive is a
- 34:23very important subline here for
- 34:25organizations in general and you'll
- 34:27notice this with Elon Musk and basos and
- 34:29some of these these great entrepreneurs
- 34:31they talk about this where they want to
- 34:32standardize like hey you can get up in
- 34:33the middle of meeting and say hey I've
- 34:35just got stuff I need to do and I don't
- 34:36think I'm relevant here or I don't think
- 34:37I'm adding value that's you returning
- 34:39time to the company because this is the
- 34:42thing that everyone forgets is that
- 34:43let's say let's say uh you make $50,000
- 34:46a year that means that you make around
- 34:50$25 per hour in general and so if you
- 34:53have and let's say you've got some
- 34:54people are making $100,000 a year on the
- 34:56meeting so that's $50
- 34:58per hour that means that if you have 10
- 35:00people on that on a on a on a one-h hour
- 35:03call it's like that was a $500 call or a
- 35:06$400 call now if we took the whole team
- 35:10out to Chili's and we spent $400 on
- 35:13drinks and chips and whatever it'd be
- 35:15considered a major expense right but
- 35:17every day all the time you're taking the
- 35:20whole team out to chilies 10 times a day
- 35:23this is why people stay poor because
- 35:24they don't know how to allocate time to
- 35:26get the highest return
- 35:28so let's walk through the last step for
- 35:31organizations to make this real to get
- 35:34the most out of everyone spread this
- 35:37content to Makers and managers alike so
- 35:40that everyone can use the same language
- 35:42to describe this larger source of waste
- 35:45and prevent it because if you are
- 35:48working with a maker manager schedule
- 35:50where everyone understands where people
- 35:51can get the highest returns in their
- 35:52time and your comp competition is not
- 35:55working this way you will get higher
- 35:57returns Returns on human capital on the
- 35:59time you invest in people because they
- 36:01will be happier they will stay longer
- 36:03they will have higher output and the
- 36:04quality of their work will go up so
- 36:05you'll both get higher quantity of work
- 36:08and higher quality of work both by
- 36:11changing how you allocate time and try
- 36:13and actively remove as many makers as
- 36:15possible from meetings and also managers
- 36:17don't need to be there and my goal with
- 36:20this video is to increase the awareness
- 36:22of these two types of working Styles and
- 36:23put words to something that plagued me
- 36:25for a very long time and so if you're
- 36:27listening to this and you're like this
- 36:28is music to my ears this is what I've
- 36:30been trying to describe for such a long
- 36:32time and I have been able to put words
- 36:33to it I made this for you so that I
- 36:36could put words to something that
- 36:37hopefully everyone else can use and
- 36:39distribute at a bargain on time is that
- 36:41you don't have to worry about making
- 36:43this thing you can just send it so that
- 36:45people can understand it for you and
- 36:46hopefully this gives words to the makers
- 36:49whose work moves the world and helps
- 36:52managers understand how expensive got a
- 36:54minute really is
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