5 Min: Medical Billing Mock Interview with a Student for Online Jobs | Interview Questions & Answers — Transcript

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1. 0:03so asalam alikum H how are
2. 0:05youum Salam alhamdulillah s what about
3. 0:08you alhamdulillah I'm good as well okay
4. 0:11so can you please introduce yourself yes
5. 0:13sir myself Muhammad nangi I belongs to
6. 0:19kotu and I have completed my graduation
7. 0:22recently from Government College
8. 0:25University faad and I have done my
9. 0:27graduation in BS honors MLT Medical
10. 0:30technologist and uh I am uh eagerly and
11. 0:35deeply interested in medical field so I
12. 0:38have also uh done my internship in two
13. 0:41different Labs where I did different
14. 0:44functions uh like lab testing sample
15. 0:47sampling and invoice formation patient
16. 0:50data entry okay okay that's great okay
17. 0:53so I have a more questions for you so do
18. 0:55you find this course of medical billing
19. 0:57beneficial for your professional career
20. 0:59like you have just completed your two
21. 1:01months training session with us so do
22. 1:02you think that this will help you in
23. 1:04your
24. 1:06future yes sir I find it really very
25. 1:09beneficial for me for my career for my
26. 1:12future as I have listened about medical
27. 1:15billing from one of my friends and when
28. 1:18I personally searched about the medical
29. 1:21billing and I find it very very very uh
30. 1:24beneficial for my career okay so wish
31. 1:26you best of luck for your next end
32. 1:28viewers Okay so we have some questions
33. 1:30regarding the medical billing so can you
34. 1:33please explain the key steps involved in
35. 1:35medical billing cycle so what are the
36. 1:37basic steps which are involved in
37. 1:39medical billing
38. 1:41cycle yes sir yes sir uh actually the
39. 1:44medic billing cycle also known as RCM
40. 1:47Revenue M cycle
41. 1:49management first of
42. 1:51all we will register patient patient
43. 1:54regist registration is done then after
44. 1:56patient regist registration patient will
45. 2:00visit the uh provider and get their
46. 2:03services then we get get more
47. 2:06information uh about patient then we
48. 2:10make a claim and process that claim and
49. 2:13enter charges charges entries and then
50. 2:16claim submission after claim submission
51. 2:19the pay uh payments have been done uh we
52. 2:21will also done Insurance verification
53. 2:24before the claim submission so that our
54. 2:27claim will not deny or any rejection to
55. 2:30any
56. 2:31rejections after payment projection if
57. 2:33there is any deny or claim rejection
58. 2:36then followup is involved
59. 2:39in process okay great okay so can you
60. 2:42please let us know like what is the
61. 2:44difference between ICD and CPD codes and
62. 2:47why are they important in medical
63. 2:51billing IC codes and CPD codes are inter
64. 2:54ICD CES are basically internationally
65. 2:55classified diagnosis and these Cod CES
66. 2:58are used for diagnosis purposes and any
67. 3:00disease uh if patient have any disease
68. 3:04or uh diagnosis then these courts are
69. 3:07entered in ICD cours and CPD cours are
70. 3:10current procedural terminologies and
71. 3:12these coures are refer for any surgeries
72. 3:16any surgeries or different process
73. 3:19involved during checkup okay so how
74. 3:22would you approach resolving a claim
75. 3:24that has been underpaid by an insurance
76. 3:27like if a claim is underpaid by an
77. 3:28insurance and like they have denied some
78. 3:31sort of cpts okay so how would you
79. 3:34proceed for the next
80. 3:36action for unpaid uh unpaid claims there
81. 3:40should be any coding errors or any
82. 3:43technical errors we should resolve these
83. 3:45errors and resubmit these claims got it
84. 3:48okay can you please differentiate
85. 3:50between the clean claims and dirty
86. 3:52claims and why is submitting clean
87. 3:54claims crucial clean claims are actually
88. 3:56the that claims that are without any
89. 3:59errors mhm and dirty claim have made
90. 4:02some errors or mistakes in Billing so we
91. 4:06should so Bing clean error clean claims
92. 4:10are essential because to avoid any
93. 4:13denials rejections see okay so the last
94. 4:16question I have for you so uh how do you
95. 4:19explain the concept of patient
96. 4:21co-payments and deductibles to a patient
97. 4:24like what is the basic difference
98. 4:25between the co-payments and the
99. 4:26deductibles
100. 4:29deductibles are actually the amount that
101. 4:32that patient
102. 4:34pays for the for activate their
103. 4:37insurance and co-payments are actually
104. 4:40the payments that patient is responsible
105. 4:42to pay at the time of checkup uh from
106. 4:46the provider okay by own co- payments so
107. 4:51you can say that the co- payment is kind
108. 4:53of a uh checking fees once you just meet
109. 4:56a provider or you just get any Services
110. 4:58you have to pay those kind of a payments
111. 5:00right at the time of services to the
112. 5:03provider yes these payments are paid by
113. 5:06its own pocket
114. 5:08our okay okay perfect okay husen thank
115. 5:10you so much for your time we really
116. 5:12appreciate your effort we will provide
117. 5:14you your remarks on this interview okay
118. 5:16so thank you so much for your time have
119. 5:18a good day
120. 5:19then thank you so much sir take care
121. 5:21Allah Allah thank you