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30-Days Slow English — Day 15: English At the Bank / ATM🏦 — Transcript

by English Life Story · 1,655 words · 282 segments · language en · Watch on YouTube

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  1. 0:00Good morning. Today I have something
  2. 0:03important to do. I'm going to the bank.
  3. 0:07Come with me. Let's learn some useful
  4. 0:09English at the bank. Let's go.
  5. 0:30Hi Sarah, how are you today? Hi Emma,
  6. 0:33I'm doing very well, thank you. How
  7. 0:35about you? I'm good, thank you. That's
  8. 0:39nice to hear. So, where are you going
  9. 0:42today?
  10. 0:42>> I'm going to the bank.
  11. 0:45I have a few things to do there.
  12. 0:48>> Really? What are you going to do?
  13. 0:50>> I'm going to open a bank account.
  14. 0:52>> That sounds interesting.
  15. 0:54Yes, I'll tell you all about it. So,
  16. 0:58what will you say when you arrive? I
  17. 1:00will say, "Good morning. I would like to
  18. 1:02open a bank account, please." And what
  19. 1:04do you think the bank worker will say?
  20. 1:06She will probably say, "Of course, I can
  21. 1:09help you. That sounds easy." Yes, I just
  22. 1:11need to speak clearly. Are you ready for
  23. 1:13your bank visit? Yes, I am. Do you have
  24. 1:17everything you need? Yes, I have my
  25. 1:20identification and my documents. Great.
  26. 1:23I'm ready to ask my questions.
  27. 1:27I will ask for help. What will you say?
  28. 1:31I will say, could you please explain
  29. 1:33this to me? That's a very useful
  30. 1:35sentence. Yes, I want to understand
  31. 1:38everything clearly. Will you use the ATM
  32. 1:41too? Yes, probably. What will you do
  33. 1:44first? First, I will insert my debit
  34. 1:47card and then then I will enter my PIN
  35. 1:51and follow the instructions. I hope
  36. 1:53everything goes well. Do you think you
  37. 1:55will need some cash? Yes, I might. How
  38. 1:59much will you withdraw? I think I will
  39. 2:01withdraw $100. Will you ask for a
  40. 2:04receipt? Yes, I usually like to keep my
  41. 2:07receipt.
  42. 2:09What if you need help at the bank? I
  43. 2:12will ask one of the bank workers. Are
  44. 2:14you comfortable asking for help? Yes, I
  45. 2:17am. What will you say? I can say,
  46. 2:20"Excuse me, could you help me, please?"
  47. 2:22That's very polite. Exactly. Do you have
  48. 2:25any questions ready?
  49. 2:27>> Yes, I do. What will you ask? I will
  50. 2:30ask, "Are there any monthly fees?"
  51. 2:33Anything else?
  52. 2:34>> Yes, I may ask, "How long will it take?"
  53. 2:37Good. You are prepared. You sound very
  54. 2:40prepared, Sarah.
  55. 2:42>> I am. Are you ready? Yes, I'm ready to
  56. 2:46open my bank account and learn something
  57. 2:48new. Good luck, Sarah. Thank you, Emma.
  58. 2:51I'll talk to you later. Have a great
  59. 2:53day. You, too. Bye.
  60. 3:09Good morning. How can I help you? Good
  61. 3:12morning. I would like to open a bank
  62. 3:14account, please. Certainly, I can help
  63. 3:17you with that. Thank you.
  64. 3:23What do I need to open an account? You
  65. 3:26need some identification.
  66. 3:29Okay, I have my identification. Great.
  67. 3:33Please fill out this form.
  68. 3:38Are there any monthly fees? There may be
  69. 3:41a monthly fee for this account. How much
  70. 3:44is it? Let me show you the details.
  71. 3:46Sorry, I didn't understand. No problem.
  72. 3:49Could you please speak a little slower?
  73. 3:51Of course, I'll speak slowly. Could you
  74. 3:54repeat that, please? Sure, I'll explain
  75. 3:57it again. What does this form mean? This
  76. 4:00form is for your bank account. Okay, now
  77. 4:03I understand.
  78. 4:08I would like to deposit this money.
  79. 4:11Sure. How much would you like to
  80. 4:13deposit? I would like to deposit $200.
  81. 4:18Okay. Please fill out this deposit slip.
  82. 4:23I would like to withdraw $100.
  83. 4:26Certainly. Do you have your
  84. 4:27identification? Yes, here it is. Thank
  85. 4:31you. Please wait a moment.
  86. 4:38Good morning. How can I help you? Good
  87. 4:41morning. I need some help, please. Of
  88. 4:44course. What do you need? I need to use
  89. 4:48the ATM.
  90. 4:54Where is the ATM?
  91. 4:56It is over there near the entrance.
  92. 4:59Thank you. You're welcome.
  93. 5:08First, insert your debit card. Okay,
  94. 5:12I'll insert my card. Good. Then follow
  95. 5:15the instructions on the screen. Okay,
  96. 5:17thank you.
  97. 5:23Now, enter your PIN. My four-digit PIN.
  98. 5:27Yes, enter your four-digit PIN. Okay, I
  99. 5:31understand.
  100. 5:39How much cash would you like to
  101. 5:40withdraw? I would like to withdraw $100,
  102. 5:44please. Okay. Select the amount on the
  103. 5:47screen. Okay, I'll select it now.
  104. 5:52Thank you.
  105. 5:54Your cash is ready. Thank you. Please
  106. 5:58take your card, too. Oh, yes. Thank you.
  107. 6:09Would you like a receipt? Yes, please
  108. 6:12press the receipt button. Okay, I would
  109. 6:16like a receipt.
  110. 6:23I finished my banking today.
  111. 6:27I learned some useful English.
  112. 6:31Now I feel more confident.
  113. 6:34See you in the next lesson.
  114. 6:38That was a successful trip to the bank.
  115. 6:41Today I learned many useful English
  116. 6:43phrases. Now I feel more confident
  117. 6:46speaking English. Keep practicing and
  118. 6:48I'll see you in the next lesson.
  119. 6:50Goodbye.
  120. 7:06Now let's practice the English from
  121. 7:09today's bank and ATM lesson. Before we
  122. 7:12start the conversation, let's understand
  123. 7:15some important bank vocabulary.
  124. 7:19An ATM is a machine that lets you do
  125. 7:22simple banking by yourself. You can use
  126. 7:25an ATM to take out money, check your
  127. 7:28balance, and sometimes print a receipt.
  128. 7:35A debit card is a bank card that you can
  129. 7:38use to pay for things or take money from
  130. 7:41your bank account.
  131. 7:45Your PIN is your personal identification
  132. 7:48number. It is usually a secret number
  133. 7:51that you enter when you use your bank
  134. 7:53card.
  135. 7:57To withdraw money means to take money
  136. 8:00out of your bank account. For example, I
  137. 8:04would like to withdraw $100.
  138. 8:11To deposit money means to put money into
  139. 8:14your bank account. For example, I would
  140. 8:18like to deposit this money.
  141. 8:24A receipt is a small piece of paper that
  142. 8:27shows the details of your transaction.
  143. 8:30For example, could I have a receipt,
  144. 8:34please?
  145. 8:37A bank account is a place where your
  146. 8:39money is kept by a bank. For example, I
  147. 8:44would like to open a bank account.
  148. 8:50Identification or ID is a document that
  149. 8:54shows who you are. For example, I have
  150. 8:58my identification.
  151. 9:03A bank teller is the person who helps
  152. 9:06customers at the bank counter. For
  153. 9:09example, excuse me, could you help me?
  154. 9:16A bank fee is money that a bank may
  155. 9:19charge you for a service. For example,
  156. 9:22are there any monthly fees?
  157. 9:28Now that you understand these important
  158. 9:31words, let's practice some useful
  159. 9:33sentences. Listen carefully. I will
  160. 9:37speak slowly. After each sentence, take
  161. 9:41a short pause and repeat it aloud.
  162. 9:45Let's begin. I need to use the ATM.
  163. 9:53I need some cash.
  164. 9:58Where is the ATM?
  165. 10:04I'm going to use my debit card.
  166. 10:10I need to enter my PIN.
  167. 10:16I would like to withdraw $100.
  168. 10:24I would like a receipt please.
  169. 10:30Now imagine that you are inside the
  170. 10:33bank.
  171. 10:37The bank teller says, "Good morning. How
  172. 10:40can I help you?"
  173. 10:45You say, "Good morning. I would like to
  174. 10:48open a bank account, please.
  175. 10:54The teller asks, "What do you need?"
  176. 11:00You say, "What do I need to open an
  177. 11:04account?"
  178. 11:08The teller says, "You need some
  179. 11:10identification."
  180. 11:15You say, "Okay, I have my
  181. 11:18identification.
  182. 11:22Now imagine that you want to put money
  183. 11:25into your account.
  184. 11:27You say, "I would like to deposit this
  185. 11:31money."
  186. 11:34The teller asks, "How much would you
  187. 11:37like to deposit?"
  188. 11:40You say, "I would like to deposit $200."
  189. 11:48Now imagine that you need to take money
  190. 11:51out of your account. You say, "I would
  191. 11:55like to withdraw $100."
  192. 12:02The teller asks, "Do you have your
  193. 12:06identification?"
  194. 12:10You say, "Yes, here it is."
  195. 12:15Now imagine that the bank employee is
  196. 12:17speaking too quickly. You can politely
  197. 12:21say, "Sorry, I didn't understand.
  198. 12:28Could you please speak a little slower?
  199. 12:34Could you repeat that please?
  200. 12:39What does this form mean?"
  201. 12:44These sentences are very useful because
  202. 12:48you do not need to understand everything
  203. 12:51the first time. You can ask the person
  204. 12:54to repeat the information. You can also
  205. 12:57ask the person to speak more slowly.
  206. 13:01Now let's practice a complete ATM
  207. 13:04conversation.
  208. 13:06Imagine that you are standing in front
  209. 13:08of an ATM. The bank assistant says,
  210. 13:12"Hello, can I help you?"
  211. 13:17You say, "Yes, please. I need to use the
  212. 13:21ATM."
  213. 13:24The assistant says, "First, insert your
  214. 13:28debit card."
  215. 13:32You say, "Okay, I'll insert my card."
  216. 13:38The assistant says, "Now enter your
  217. 13:42PIN."
  218. 13:46You say, "Okay, I'll enter my PIN."
  219. 13:53The assistant asks, "How much cash would
  220. 13:57you like to withdraw?"
  221. 14:01You say, "I would like to withdraw $100.
  222. 14:08The assistant asks, "Would you like a
  223. 14:11receipt?"
  224. 14:14You say, "Yes, please. I would like a
  225. 14:18receipt."
  226. 14:21Now, let's practice a complete
  227. 14:23conversation at the bank counter. The
  228. 14:26bank teller says, "Good morning. How can
  229. 14:30I help you?"
  230. 14:34You say, "Good morning. I would like to
  231. 14:37open a bank account, please."
  232. 14:43The teller says, "Certainly. What do you
  233. 14:47need?"
  234. 14:51You say, "What do I need to open an
  235. 14:55account?"
  236. 14:59The teller says, "You need some
  237. 15:02identification."
  238. 15:07You say, "Okay, I have my
  239. 15:11identification."
  240. 15:15The teller says, "Please fill out this
  241. 15:18form."
  242. 15:22You say, "Could you please explain this
  243. 15:26form?"
  244. 15:30The teller says, "Of course, I'll
  245. 15:33explain it to you."
  246. 15:37You say, "Thank you."
  247. 15:41Now, let's practice the most important
  248. 15:44phrases one more time.
  249. 15:49I would like to open a bank account.
  250. 15:55I would like to deposit this money.
  251. 16:01I would like to withdraw some money.
  252. 16:07Are there any monthly fees?
  253. 16:13How long will it take?
  254. 16:18Could you please speak a little slower?
  255. 16:24Could you repeat that please?
  256. 16:31What does this form mean?
  257. 16:37Could I have a receipt, please?
  258. 16:43You have now practiced the most useful
  259. 16:46English for a bank and ATM visit. You
  260. 16:50learned important words like ATM,
  261. 16:55debit card,
  262. 16:58pin,
  263. 17:00withdraw,
  264. 17:04deposit,
  265. 17:06receipt,
  266. 17:09bank account,
  267. 17:12identification,
  268. 17:15teller,
  269. 17:17and bank fee.
  270. 17:21You also practiced how to ask for help.
  271. 17:25Complete a simple bank transaction and
  272. 17:28ask questions when you do not
  273. 17:31understand.
  274. 17:32Take a moment and think about your own
  275. 17:35situation. If you went to a bank today,
  276. 17:39what would you say? Try to answer aloud.
  277. 17:43Speak slowly. Speak clearly. And
  278. 17:47remember, making mistakes is part of
  279. 17:50learning. Keep practicing these
  280. 17:53sentences until they feel natural. Keep
  281. 17:56learning English every day. See you in
  282. 18:00day 16.

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