30-Days Slow English — Day 12: English At the Hotel & Check-In 🏨 — Transcript

Full transcript

1. 0:02Hello. Good afternoon. Good afternoon.
2. 0:05Welcome to the hotel. Thank you.
3. 0:15I have a reservation.
4. 0:17Of course.
5. 0:19It is under the name Sarah.
6. 0:21Let me check.
7. 0:30May I see your passport, please? Sure.
8. 0:33Here you are.
9. 0:35Thank you.
10. 0:37You're welcome.
11. 0:45Could I have a quiet room, please?
12. 0:49Yes.
13. 0:50I'll see what I can do.
14. 0:52Thank you very much.
15. 0:54You're welcome.
16. 1:01Is there free Wi-Fi?
17. 1:03Yes, there is.
18. 1:05What is the Wi-Fi password? It is on
19. 1:08your room card.
20. 1:10Thank you.
21. 1:15What time is breakfast?
22. 1:17Breakfast starts at 7:00.
23. 1:20And what time does it finish?
24. 1:23It finishes at 10:00. Thank you.
25. 1:31What floor is my room on?
26. 1:33Your room is on the fifth floor.
27. 1:36Okay. Thank you. You're welcome.
28. 1:47Excuse me.
29. 1:48>> Can I help you?
30. 1:49>> I think there is a problem with my key
31. 1:52card.
32. 1:53>> Let me check it for you.
33. 1:55>> Thank you. of course.
34. 2:00Hello, this is room 502. Hello, how can
35. 2:04I help you?
36. 2:06Could I have an extra towel, please? Of
37. 2:09course, we'll bring one to your room.
38. 2:12Thank you.
39. 2:15Could I have an extra pillow, please?
40. 2:19Certainly.
41. 2:20Thank you for your help. You're welcome.
42. 2:30Excuse me, I think there is a small
43. 2:33problem. What seems to be the problem?
44. 2:36The air conditioning is not working. I'm
45. 2:39sorry about that.
46. 2:41That's okay. Thank you for helping me.
47. 2:45Could you call a taxi for me?
48. 2:48Of course.
49. 2:50I need it tomorrow morning.
50. 2:52What time do you need it?
51. 2:55At 8:00, please. Certainly, it's all
52. 2:58arranged.
53. 3:00Can I leave my luggage here?
54. 3:03Yes, you can.
55. 3:05Even after I check out?
56. 3:07Yes, we can keep it for you.
57. 3:10That's very helpful. Thank you.
58. 3:15Good morning. I'd like to check out.
59. 3:18Good morning. May I have your room key,
60. 3:20please?
61. 3:21Sure, here you are.
62. 3:23Thank you.
63. 3:25I enjoyed my stay. We're glad. Have a
64. 3:28safe trip.
65. 3:31Thank you for everything. You're very
66. 3:33welcome.
67. 3:35Have a great day. You, too.
68. 3:37Goodbye.
69. 3:45Repeat after me.
70. 3:48Hello, good afternoon.
71. 3:51I have a reservation.
72. 3:54It is under the name Sarah.
73. 3:57May I see your passport, please?
74. 4:01Sure. Here you are.
75. 4:04What floor is my room on?
76. 4:06What time is breakfast?
77. 4:08Is there free Wi-Fi?
78. 4:13What is the Wi-Fi password?
79. 4:17Could I have a quiet room, please?
80. 4:20Could I have an extra towel, please?
81. 4:24Could I have an extra pillow, please?
82. 4:28I think there is a problem with my key
83. 4:31card.
84. 4:32The air conditioning is not working.
85. 4:36Could you call a taxi for me?
86. 4:39Can I leave my luggage here?
87. 4:43I'd like to check out.
88. 4:46I enjoyed my stay.
89. 4:49Thank you for everything.
90. 4:51Have a great day.
91. 4:59>> Now, let's practice the English from
92. 5:02today's hotel lesson.
93. 5:04Imagine that you have just arrived at a
94. 5:07hotel after a long journey. You are
95. 5:10tired, but you need to check in and ask
96. 5:13a few simple questions.
97. 5:16Listen carefully. I will speak slowly.
98. 5:20After each sentence, take a short pause
99. 5:23and repeat it aloud. There is no need to
100. 5:26speak quickly. Take your time and speak
101. 5:30clearly.
102. 5:31Let's begin.
103. 5:33Good afternoon. Welcome to the hotel.
104. 5:40Good afternoon. I have a reservation.
105. 5:47Of course. May I have your name, please?
106. 5:53My name is Sarah.
107. 5:59Is the reservation under your name?
108. 6:05Yes, it is under my name.
109. 6:11Could I see your passport, please?
110. 6:17Sure. Here you are.
111. 6:22Thank you.
112. 6:26You're welcome.
113. 6:31Everything looks good.
114. 6:36Thank you. What floor is my room on?
115. 6:43Your room is on the fifth floor.
116. 6:50Okay. How can I get to my room?
117. 6:56Take the elevator to the fifth floor.
118. 7:03Okay. Thank you.
119. 7:08You're welcome.
120. 7:13Before I go to my room, can I ask you a
121. 7:16few questions?
122. 7:21Of course.
123. 7:22How can I help you?
124. 7:27What time is breakfast?
125. 7:32Breakfast starts at 7:00 in the morning.
126. 7:40What time does breakfast finish?
127. 7:46Breakfast finishes at 10:00.
128. 7:52Thank you. Is there free Wi-Fi?
129. 7:59Yes, there is free Wi-Fi in the hotel.
130. 8:06What is the Wi-Fi password?
131. 8:12The password is on your room card.
132. 8:18Okay, that's helpful.
133. 8:24I also have a small request.
134. 8:30Of course, what do you need?
135. 8:35Could I have a quiet room, please?
136. 8:41I'll check for you.
137. 8:46Thank you very much.
138. 8:51We have a quiet room available.
139. 8:57That's great. Thank you.
140. 9:02You're very welcome.
141. 9:07Now imagine that you are in your room.
142. 9:10You have put your bag down and you are
143. 9:13getting ready to relax. Then you notice
144. 9:16that you need another towel.
145. 9:18You pick up the phone phone and call the
146. 9:20front desk. Hello, this is room 502.
147. 9:26Hello, how can I help you?
148. 9:29Could I have an extra towel, please?
149. 9:33Of course, we'll bring one to your room.
150. 9:36Thank you for your help.
151. 9:38You're welcome.
152. 9:41A little later, you notice that you need
153. 9:43another pillow. You call the front desk
154. 9:46again.
155. 9:47Hello, this is room 502.
156. 9:51Hello, how can I help you?
157. 9:54Could I have an extra pillow, please?
158. 9:58Certainly, we'll bring one to your room.
159. 10:02Thank you very much.
160. 10:04You're welcome.
161. 10:06Now imagine that you leave your room for
162. 10:09a moment. When you come back, your key
163. 10:12card does not open the door.
164. 10:15Stay calm and ask for help politely.
165. 10:19Excuse me, I think there is a problem
166. 10:22with my key card.
167. 10:24I'm sorry about that. Let me check it
168. 10:26for you.
169. 10:28Thank you.
170. 10:30The card needs to be activated again.
171. 10:34I understand.
172. 10:36Here is your new key card.
173. 10:39Thank you very much.
174. 10:42You're welcome.
175. 10:44Now imagine that there is another small
176. 10:47problem in your room. The air
177. 10:49conditioning is not working.
178. 10:51You call the front desk and explain the
179. 10:54problem calmly.
180. 10:56Excuse me, I think there is a small
181. 10:59problem with the air conditioning.
182. 11:02What seems to be the problem?
183. 11:05The air conditioning is not working.
184. 11:09I'm sorry about that. We'll send someone
185. 11:11to your room.
186. 11:13Thank you for helping me.
187. 11:16You're welcome.
188. 11:19Now, let's practice another useful
189. 11:23situation.
190. 11:24>> [snorts]
191. 11:24>> Imagine that you need a taxi tomorrow
192. 11:27morning.
193. 11:28You go to the reception desk and ask
194. 11:31politely.
195. 11:33Excuse me, could you call a taxi for me?
196. 11:38Of course. What time do you need it?
197. 11:42I need it at 8:00 tomorrow morning.
198. 11:46All right, we can arrange that for you.
199. 11:51Thank you. That would be very helpful.
200. 11:55You're welcome.
201. 11:57Now, imagine that you have finished your
202. 12:00stay.
203. 12:01It is the next morning and you are ready
204. 12:04to leave the hotel.
205. 12:06You walk to the reception desk with your
206. 12:09luggage.
207. 12:11Good morning. I'd like to check out,
208. 12:14please.
209. 12:16Good morning. May I have your room key,
210. 12:19please?
211. 12:21Sure, here you are.
212. 12:23Thank you.
213. 12:25Did you enjoy your stay?
214. 12:28Yes, I really enjoyed my stay.
215. 12:32I'm glad to hear that.
216. 12:35Thank you for everything.
217. 12:38You're very welcome.
218. 12:40Have a great day.
219. 12:43Thank you, you too.
220. 12:46Now, let's practice the most useful
221. 12:49hotel sentences one more time.
222. 12:53Imagine that you are standing at the
223. 12:56hotel reception desk. You have just
224. 12:59arrived and you need to check in. Start
225. 13:02with a polite greeting.
226. 13:05Good afternoon.
227. 13:10Now, tell the receptionist that you have
228. 13:13a reservation.
229. 13:17I have a reservation.
230. 13:22Now, give your name.
231. 13:27It is under the name Sarah.
232. 13:33Ask about your room.
233. 13:37What floor is my room on?
234. 13:43Ask about breakfast.
235. 13:48What time is breakfast?
236. 13:54Ask about Wi-Fi.
237. 13:59Is there free Wi-Fi?
238. 14:05Now, ask for the password.
239. 14:11What is the Wi-Fi password?
240. 14:16Now, imagine that you need something in
241. 14:19your room.
242. 14:21Ask politely.
243. 14:25Could I have an extra towel, please?
244. 14:32Try another one.
245. 14:36Could I have an extra pillow, please?
246. 14:42Now, imagine that something is not
247. 14:45working.
248. 14:46Explain the problem calmly.
249. 14:52I think there is a problem with my key
250. 14:55card.
251. 14:59Try another useful sentence.
252. 15:05The air conditioning is not working.
253. 15:12Now, imagine that you need a taxi.
254. 15:16Could you call a taxi for me?
255. 15:20And finally, imagine that you are
256. 15:23leaving the hotel.
257. 15:26I'd like to check out, please.
258. 15:30I enjoyed my stay.
259. 15:33Thank you for everything.
260. 15:37Have a great day.
261. 15:41You have now practiced many useful
262. 15:44English sentences for staying at a
263. 15:46hotel.
264. 15:48You practiced checking in. You practiced
265. 15:51asking questions. You practiced making
266. 15:54polite requests.
267. 15:56You practiced explaining a small
268. 15:58problem.
269. 16:00And you practiced checking out.
270. 16:02Remember, you do not need difficult
271. 16:05English to communicate at a hotel.
272. 16:08Simple sentences are enough.
273. 16:11Speak slowly. Speak clearly.
274. 16:15And don't worry about making mistakes.
275. 16:18Every time you practice, you become more
276. 16:22confident.
277. 16:24Listen again tomorrow. Repeat the
278. 16:26sentences aloud. And try to use them in
279. 16:30a real conversation.
280. 16:32Keep practicing your English every day.
281. 16:36See you in the next lesson.