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2026 Move-in Webinar — Transcript

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0:00- My name is Amanda Mass.
0:01I'm the Outreach Manager for REHS.
0:03I use she/her pronouns.
0:04And I am so excited that you're here to join us
0:07for the highly anticipated Move-In Webinar
0:10at Michigan State University.
0:12We have a jam-packed schedule of slides this evening.
0:14We're gonna start with going over the move-in process
0:17and what to expect,
0:18definitely talk about packing and what not to bring
0:20as well as some general home and neighborhood information,
0:23definitely gonna cover dining
0:24and several important reminders
0:26to kind of aid in a smooth transition to campus.
0:29We will be doing the presentation
0:30and have the Q&A feature open at the same time.
0:34We do hope to answer general questions as they come in,
0:38but please note some of your questions
0:40if they're asked early on
0:41might be covered in later slides,
0:43and we'll defer to answering it at that point.
0:46Additionally, if there's a hyper-specific situation
0:49or something in which we need personal details
0:51to kind of help you along,
0:52we will refer that back to our main office.
0:55But just kind of watch for your Q&A being answered
0:58and we will get to as many as we possibly can.
1:01Additionally, this is gonna be recorded
1:03and will be shared to the Live On YouTube page
1:05for reference shortly.
1:07But to go ahead and get us started here,
1:09I am gonna transition to my lovely coworker, Bethany Balks,
1:13as she welcomes you to the university
1:15and gets you excited about move-in processes.
1:17- Thank you, Amanda.
1:19And as Amanda said,
1:19we're so excited to have you here.
1:21We're excited to talk about move-in.
1:23I can't believe it's just a few weeks away,
1:26but we're here,
1:27so we're excited to answer your questions.
1:29And so on behalf of the REHS and Culinary Services teams
1:32and Student Life,
1:33we're happy to have you here.
1:34So to kick things off,
1:36you'll see here we have our move-in texting channel.
1:38We're gonna talk about a few different tools
1:40we have available as resources to you,
1:42but texting is really a great one.
1:44We'd love to get you signed up for this.
1:46You'll see this in several more communications,
1:48but go ahead and get that set up.
1:50We're not gonna start too early,
1:51but we will start move-in week
1:52and we will be sharing timely updates.
1:55So if we start to have something with parking
1:58that needs to change,
1:59if there's something going on with construction,
2:01we work directly with our Emergency Operations Committee
2:04to help keep this channel up to date,
2:07so please do sign up for texts.
2:09All right, first things first,
2:11for those who are moving in
2:13between August 24th and 27th,
2:16you do need to select a move-in time.
2:18They are spread out over several days.
2:20And so if you have not done that yet,
2:22please go ahead and do so.
2:24It's in your My Housing account,
2:26and those are able to be added
2:28or changed as needed or deleted,
2:30so please go ahead and do that.
2:32It's important that you do have a time slot.
2:34We'll talk a little bit more in the next couple slides
2:36about those times.
2:38An important note about move-in times,
2:39this is your arrival window.
2:41So sometimes we get thoughts
2:43that if you have the 7:30 am to 8:00 am time,
2:46that means you have to be there at 7:30 on the dot,
2:49and that's how much time you have to do everything.
2:51That is not the case.
2:52That is your arrival window.
2:53We wanna pace everyone to make sure
2:55that our check-in locations and our unloading zones
2:58are able to properly accommodate you.
3:00So come, if you have a 7:30 to 8:00 am time,
3:04please come between 7:30 and 8:00 am.
3:06We also do not expect you
3:08or do we want you to take 30 minutes to unload,
3:10so that's another misconception.
3:12We really work hard to make that a quick, efficient process.
3:15You pull up with your vehicle, you stay,
3:18you get your belongings out,
3:19and then your driver moves that vehicle.
3:21So typically, unloading takes about 10-15 minutes
3:23at each hall.
3:24So just to clarify that,
3:25that is the thing you do
3:26before you move to long-term parking.
3:29And like I said, it's an arrival window.
3:32And then early arrivals.
3:33So if you are coming before August 25th,
3:38which is really when we start our major move-in days,
3:40you are part of early arrivals,
3:42and so those have a little bit of a different experience.
3:45There won't be as much staffing out and about,
3:48you won't see as many marked unloading zone areas
3:51because we don't have as many people moving in.
3:53So if you have an approved early arrival,
3:56for whether a department or a job
3:58or an athletics group.
4:01So you will come in,
4:02we ask that you come in
4:03in between 8:00 am and 5:00 pm on that day.
4:05You go to the nearest open Service Center,
4:07which is listed on our Live On website.
4:09You will use the pay-by-plate or metered parking.
4:13There may be a couple exceptions.
4:15There's some bigger groups moving in
4:16like Residential Business Community
4:18and McDonel Hall on Monday.
4:20You'll probably still see some unloading zones
4:22because you're a big group coming in.
4:24But other groups,
4:25because it'll be more of a trickle,
4:26you'll just use the pay-by-plate parking
4:28that is available to you.
4:30And then if you're wondering about other opportunities
4:33to move in a little earlier
4:35if you are not part of that early arrival,
4:36we have a great one.
4:37So if you wanna help support other students moving in,
4:41you can join the Welcome Team.
4:42We heavily promote this to our returning students,
4:45but our incoming students are able to help as well.
4:48And so in exchange for helping
4:50with 12 volunteer hours during move-in,
4:52you get to move in on either Sunday, August 23rd,
4:55or Monday, August 24th at no cost to you.
4:59You can sign up in your My Housing account
5:01that is available now.
5:03Another important step that everyone needs,
5:06and we really try to have as many people do this
5:08before they arrive to the halls,
5:10is to pick up your MSU ID.
5:11So if you are a local area student
5:15or you're able to visit campus
5:17before we get to move-in week,
5:18you are welcome to go right to the International Center
5:21and go through that ID process.
5:23If you are not able to do that,
5:25we would definitely heavily encourage you to go ahead
5:29and do the upload process that was in your MSU email.
5:33And so submit that photo, get that approved,
5:36and then you'll be able to pick up your ID.
5:38If you're arriving between the 24th and the 27th,
5:41you'll be able to visit the STEM building on campus
5:43and pick up your ID that goes really quick.
5:45Important, no matter which way you do ID pickup
5:49is that you do need to bring
5:50a physical form of identification
5:52to be able to pick up your MSU ID card.
5:55It cannot be a digital copy on your phone,
5:58and so if you aren't able to do an early pickup
6:01or you are not able to do the photo submission
6:04and go through the STEM building route,
6:06you will have to go to the ID office
6:07in the International Center,
6:09and our partners have just asked us to let everybody know
6:11that it does get a little slow on those days,
6:13it gets a little busy.
6:15So like I said, if you're able to do the early pickup
6:17or to do the online submission
6:21and then pick it up at STEM,
6:22those are the best, most efficient routes.
6:25Let's talk about move-in steps step by step.
6:28So first, you're coming to campus,
6:30we've asked you to just bring one vehicle,
6:33that really helps us get through the parking
6:36and the unloading zones quicker.
6:38You can only bring one vehicle into each unloading zone.
6:41So when you come in,
6:42you're gonna follow the instructions
6:44that we're gonna talk about in another slide
6:45that are available also in the MSU app and on our website,
6:49and we're gonna have a bunch of directional signs
6:51that are really gonna help you figure out
6:52where you need to go.
6:53Please note that because we have specific ways
6:56we have everybody come into campus
6:57to help with that traffic flow,
6:59this is gonna be different than what your GPS says.
7:02And we're also navigating around some construction
7:05that mostly will be resolved by the time we get to move-in,
7:07but there might be some things here and there.
7:09Once you get to that hall,
7:10you will be directed to your specific unloading zone space.
7:13We're gonna have a staff or volunteer member
7:15who's going to give you some additional instructions.
7:18And then you can see those detailed moving in pieces
7:21in that move-in parking webpage.
7:24As the driver is working through the unloading piece,
7:27we have our students go into their check-in location.
7:30Sometimes those are right at your residence hall,
7:33sometimes they are at a neighboring building.
7:35So we do have the list of those available now
7:37on the Live On website under Check-In Locations.
7:39When you're there,
7:40it's only the student that needs to go to the check-in,
7:43you will go and get your room keys,
7:44and you'll get your check-in materials,
7:46and you'll also get the move-in voucher,
7:48meal voucher that we'll talk about.
7:50And like I said, as the student is checking in,
7:52move-in helpers will be unloading vehicles.
7:55This is short-term, 10-15 minutes.
7:58Driver cannot leave the vehicle.
8:00I cannot stress this enough.
8:01The driver cannot leave the vehicle.
8:03Our unloading zones are often in areas
8:07that are typically short-term parking.
8:09They cannot be blocked.
8:11It is important for the safety
8:12and security of all of our students and guests
8:15that we are not blocking those.
8:16If firetrucks need to come in,
8:18if trash vehicles need to come in,
8:20we cannot have things slowing down.
8:22We have a very...
8:23Each neighborhood has a specific and efficient process
8:26that they use to get everyone unloaded.
8:28That could be having everyone
8:30go kind of down these parallel lines,
8:32and so that as soon as you're done unloading, you move on.
8:34They might have you back in on an angle
8:36to be able to fit as many vehicles in as possible.
8:39Each neighborhood has really worked hard
8:40to figure out how to do that best.
8:42But again, the driver cannot leave the vehicle.
8:45When we have issues like that
8:46and we have to work with our partners
8:47and police and public safety,
8:49it really slows things down
8:50and it can really kind of complicate
8:53the experience for everyone else.
8:55So once the driver moves things
8:57and you're in your room,
8:58that really is where you get to go at your own pace.
9:00We do not have a time that everyone has to leave campus.
9:03Each student and family and supporters
9:05can figure out how much time they want to spend together
9:08setting up that room.
9:10Part of the process also,
9:11you see our infamous green carts on the screen there.
9:14And so that is a helpful piece that we have
9:16for all of our families to use as they're unloading.
9:19You'll get those returned back to the areas
9:22that you check them out at,
9:24and then you're welcome to stay.
9:26Only one vehicle per student
9:27is allowed in those unloading zones, like we said.
9:29And trailers are a huge issue
9:33that we don't wanna see either
9:35because they don't fit well into those unloading zones.
9:37So if you come with a trailer
9:39and our team is trying to accommodate you,
9:41often they will tell you
9:42if you don't already go to the long-term parking,
9:44that they're gonna need you to go to a long-term parking lot
9:47to be able to unload that
9:48because there's not space for you in those unloading zones.
9:51So we've talked a lot about the traffic and parking.
9:53It is construction season here in Michigan.
9:56Our area is no different.
9:57We have a lot of orange cones up.
9:59The good news is we're seeing a lot of them
10:01start to move on,
10:03but there still is some available and around,
10:07so we do ask that everybody leaves time
10:09when they're thinking about it.
10:10Look at those traffic instructions
10:13that we have on our website and our app ahead of time.
10:16Look at the highways you're gonna be using
10:17and see if they have some ongoing construction projects.
10:20We're gonna keep this website up to date up
10:22until move-in with the latest information.
10:25But things we do know,
10:26we do have some rebuilding projects on US-127,
10:29which is north of campus
10:31on Grand River Avenue near campus,
10:34kind of near the Mason/Abbot, Snyder/Phillips area.
10:37We do have some work.
10:38We are seeing lanes open back up for that,
10:40so that's exciting.
10:41Saginaw Highway west of Lansing
10:43has some construction right now.
10:45I-96 west of Lansing does as well.
10:48And then current campus construction projects
10:50include Farm Lane, Wilson Road, and Red Cedar Road.
10:54Our partners and infrastructure planning and facilities
10:57do anticipate that all of those roads will be open
11:01no later than August 21st,
11:03but we do know that can change,
11:04so that's where with the texting and our website
11:07we'll keep y'all up to date if things have changed there.
11:10I mentioned the website a lot and what you can look for.
11:12We have spent time working on for each neighborhood
11:15instructions for how to come into campus,
11:17whether you're coming from south, north, east, or west.
11:20This is an example of if you're coming
11:21to south neighborhood, the instructions we have.
11:23We're having our partners in police and public safety
11:26double check these for this year
11:27to make sure all of these exits and roads that we shared
11:30are the ones we wanna use, but they should be.
11:33And then when you arrive to campus,
11:36you'll get a handout that includes this map.
11:37It will tell you how to come in
11:40and where your unloading zone is,
11:41where your check-in location is,
11:43and it also will share where your long-term parking lot is.
11:46So like I said, we've really gotten this down to a science.
11:48We know for south neighborhood Wonders Hall,
11:51you're using Lot 63 near the Breslin Center.
11:54If you're in Wilson and Holden Hall,
11:55you're going south of the railroad tracks to Lot 83.
11:58Our unloading zone volunteers
12:00will be helping guide you through these too,
12:02but we do hand out a map to everyone
12:04to make sure you have a good sense of where to go.
12:07We know it can feel a little overwhelming coming in
12:09and all these steps,
12:10and we really wanna give you a step-by-step process
12:12and help out.
12:13This is an overview of move-in parking on campus
12:16that was on the webpage we shared.
12:19You should be also getting our move-in guide
12:21that will come to your home mailboxes soon
12:23that will have this map.
12:25So like I said, this is an overview of all the parking lots
12:27that we use once people are done unloading.
12:30It also shows where ID pickup is,
12:32whether you're doing the expedited pickup
12:35or have to go to the ID office.
12:37And then I mentioned the MSU app,
12:39so you can download that by going to msu.app
12:42or find it in your App or Google Play Store
12:46that is available to you.
12:47The week of move-in, we will have the app go live
12:51with the latest move-in information.
12:53And then one more tool we're gonna test out this year,
12:55it is gonna be brand new to us so we'll see
12:58and we'll get some feedback on how helpful it is.
13:00We're working with police and public safety on a new website
13:03called Perimeter that they've used for other things.
13:06And so that's also gonna be another tool
13:08that people can use to look at maps for our neighborhoods,
13:11see where the latest construction is,
13:13see the latest unloading zones.
13:15And so we'll test that out
13:16and see if that's helpful for folks
13:18as we figure out the best way to get you that.
13:20But that, I believe, is my last slide for now
13:25as we talk about move-in details,
13:26and I'm gonna pass it back over to Amanda.
13:30- All right. Thank you so much, Bethany.
13:32I appreciate it.
13:34So just to kind of give folks a heads-up
13:36as we transition talking a little bit more
13:38about the rooms themselves.
13:40Bed adjustments is something that is very popular
13:43with our students trying to plan for coming to campus.
13:47Most rooms when moving in,
13:48students will have one bed that is lofted
13:51and one bed that is trundled.
13:53And so the residents themselves can decide
13:54if they wanna keep that configuration
13:56or if they would like to change it
13:58based off of their preferences
13:59and how they envision their room set up.
14:01If you wish to change either of those
14:04to two lofted options or two trundled options,
14:07students can fill out a maintenance request
14:09in their My Housing account,
14:11and we will start to make those changes in September.
14:14Now, for those of you that heard,
14:16I did not misspoke,
14:17those changes are actually gonna start in September,
14:20just so that way our facilities team have enough time
14:23to get into the spaces and get everybody moved in
14:26and then work on doing some of those changes.
14:28So My Housing account maintenance request,
14:30that is exactly where you're gonna wanna go to
14:32for those bed adjustments.
14:35So moving forward,
14:37as a reminder,
14:38all of our room types and bathroom previews
14:40can be found in our 360 Library Tours.
14:43We also have the general dimensions
14:45and layouts available on the specific hall pages
14:47to kind of age in picking the appropriate carpet
14:49or rug size.
14:51It's also an incredibly helpful tool
14:53if you happen to be in Target or Ikea or Costco
14:56and you fall in love with a shelving unit or something,
14:59pull up that 360 Tour
15:01and figure out exactly where you're gonna put it in the room
15:03before it goes in the cart
15:04because nobody wants to do a return on move-in day,
15:07especially around campus.
15:10Then looking at some other things,
15:12some things we suggest you plan on bringing with you
15:14or some things you might find yourself
15:16running to the store for during move-in
15:18are listed on the screen.
15:20Please note, specifications for refrigerators
15:22are 5 cubic feet or less,
15:24and microwaves are 750 watts or less.
15:27It's also incredibly important
15:29that you connect with your roommate or roommates
15:31prior to packing so you aren't trying to find a space
15:34for three futons in one room.
15:37I don't think it can be done,
15:38but I also don't wanna be proved wrong,
15:40so please coordinate who's bringing what.
15:43It's also completely acceptable
15:44and we're highly supportive of you moving in
15:47and then purchasing items
15:48or getting items shipped or delivered
15:51as you find that you need them,
15:52so that way you kind of grow into the space
15:54as opposed to having to figure out
15:56how to Tetris right from the beginning.
16:01Then we have here are items that are included in the room.
16:04And if you're looking at those 360 Tours,
16:07any of the wooden furniture that's seen in there
16:09is included in the rooms.
16:10All of our desks come with chairs
16:13and our mattresses are extra long twins,
16:15which is an important distinction
16:17if you want to avoid being eaten
16:18by your fitted sheet on the first night.
16:21This furniture is also expected to stay in the room all year
16:24as we do not have storage space available,
16:26so please plan on using the furniture that's in the space
16:29and keeping it in there.
16:30I'll talk a little bit more about checking items out
16:33from the Service Center shortly,
16:34but I do like to share a fun pro tip.
16:37Our mattresses on campus are actually double-sided,
16:39meaning one side is soft and the other side is firm.
16:43If you're having difficulty getting comfortable
16:45after those first couple of nights,
16:46try flipping your mattress
16:48before investing in a mattress pad
16:50because it can make a world of difference
16:51and you find you might not even need one.
16:56And then while there are a lot of items
16:58we encourage you to bring,
16:59there's also a decent list of items
17:01that we suggest that you leave at home.
17:03Important items of note here,
17:05all student spaces have Wi-Fi
17:07so do not bring a personal wireless router.
17:10Additionally, any small appliances
17:12that have an open heating element
17:13like wax melters or hot plates
17:15as well as Insta Pots or air fryers,
17:17they are not allowed in student rooms.
17:22For a more in-depth list of what is and is not allowed
17:25as well as general guidelines,
17:27housing rules and regulations for on-campus spaces,
17:30look to the On-Campus Housing Handbook.
17:32It's found at the liveon.msu.edu website under Documents,
17:36and it has a very comprehensive table of contents.
17:39So it's important to read it,
17:41or at the very least skim through
17:43as there are tons of notes
17:45applicable to the student experience.
17:46And residents, you are held to the terms and conditions
17:49that are listed in there,
17:50so it's probably a good idea
17:51to take a look at it before you move in.
17:54Now, talking a little bit about what's in the neighborhoods,
17:57we'll start with Service Centers here.
17:59So every neighborhood has some combination
18:02of Service Centers and Package Centers.
18:04These are gonna be a great resource for students
18:06who have temporarily misplaced something
18:08and may need to borrow a loaner key or a loaner ID
18:11or students that need to borrow things
18:13like brooms and vacuums for cleaning their spaces
18:15if they didn't wanna pack their own.
18:18Now, I mentioned packages and mail.
18:21Students actually receive their mail and packages
18:23in these locations more often than not.
18:26And on our next slide here,
18:27you can kind of see how that's gonna work.
18:29It's important to note
18:30that on order to maintain the chain of custody,
18:33we actually log packages received from major mail entities
18:36and then email the resident
18:38when the packages are ready to be picked up.
18:41This is incredibly helpful
18:42in helping us track where the packages are.
18:44It means we don't have delivery personnels
18:46on our residential wings,
18:47and you're hopefully not going to get a picture from Amazon
18:51saying your package was delivered in a bush
18:53somewhere on campus.
18:54I mean, we are a national arboretum,
18:55and that sounds like a terrible game of hide and seek.
18:57And so by logging mail and packages at the Service Centers,
19:00this is actually a great way
19:02that we can kind of control that process
19:03and make sure that the package is getting to the resident.
19:07We do begin accepting packages to the Service Centers
19:09two weeks before classes start.
19:11You can see on the slide there
19:12that we start accepting packages as of August 10th.
19:17So that's important to note.
19:18It's a good way to have some things waiting for you
19:20when you move in.
19:21We do ask for a bit of patience
19:23in processing items during move-in.
19:25As you can imagine, 17,000 students moving in at once
19:28means a lot of mail and packages.
19:30If there are any items
19:31that could be considered supremely timely in nature,
19:34such as important documents or prescriptions,
19:37residents are suggested to make use of the Amazon Locker
19:39that is closest to them.
19:41And there's one in just about every neighborhood,
19:43and those are good options
19:44to kind of keep in mind as well.
19:47When looking at sending items to campus,
19:50this is actually the format we use
19:52to ensure that items are received in the correct location.
19:55When listing the hall name,
19:56it is helpful to share if it's north or south
19:59or east or west
20:00to speed up processing,
20:01that helps in addition to the address.
20:03And then if you need help looking up your specific address,
20:06check out the mailing addresses information on our website,
20:10and you can kind of see what that looks like there.
20:13So talking about what else is in the rooms,
20:15I mentioned earlier,
20:16all the rooms are equipped with Wi-Fi
20:19as well as cable and ethernet.
20:20Xfinity is our on-campus provider,
20:22and all devices are gonna need to be registered with MSU
20:26in order to use the Wi-Fi.
20:28Registering your devices
20:29is a step you can take when you get to campus.
20:31This fall, it's super easy.
20:32It takes less than five minutes
20:34and you'll just have to enter in a description for things.
20:37If you find that you do have any questions
20:39or difficulties with that,
20:40please reference the Welcome Guide
20:42that you're gonna receive in your room when you check in,
20:44or you can go to the tech website
20:46and see frequently asked questions or sources for more help.
20:52So when checking out your neighborhood
20:54or exploring your building,
20:56whether in person when you get here in the fall
20:57or online until you move in,
21:00make sure to be on the lookout
21:01for a lot of these community spaces.
21:03While more common in suite style buildings,
21:05bike rooms are available
21:07as well as outdoor storage options all over campus.
21:10Shared kitchen spaces, lounges and private rooms
21:13are also available within the neighborhoods,
21:15many of which can be booked in advance.
21:17You'll wanna check in with your Service Center
21:19or read the signage available
21:21to see if the space can be reserved or how it's accessed.
21:23And that's really helpful
21:24if you're looking to practice an instrument
21:26or have reflection or do private study
21:28because those spaces exist right outside your room
21:30and it's helpful to know how to gain access to them.
21:35An exciting update that we do have
21:37is we are rolling out upgrades to our laundry system.
21:40The new Speed Queen laundry app
21:43is gonna help residents monitor machine availability
21:45as well as cycle timing.
21:47While laundry is free,
21:48students are gonna need to provide their own detergent.
21:51Our machines can use liquid, pods or sheets,
21:53and we highly recommend
21:54following the machine instructions carefully.
21:56Take a second and read the chart
21:58or look at the pictures at least.
22:01Taking special caution not to overload the machines
22:03or use too high of a temperature setting.
22:06It's much easier to run a dryer cycle twice
22:09than it is to replace damaged items,
22:11so please pay attention to the care tags
22:13that are sewn inside of your items
22:15as well as the settings on the machine
22:17when you go to use them,
22:18and that should definitely help.
22:22Other things that are free in the neighborhoods,
22:25neighborhood spaces will have cardio fitness centers
22:27in all of them which is free to use for students.
22:31We'll also have larger facilities available
22:33to accommodate team sports
22:34and with a lot more intensive equipment,
22:36and that can be found
22:37at any of our student
22:38Recreational Sports and Fitness Centers.
22:40That also includes access
22:42to our brand new Student Rec and Wellness Center
22:44that's located near the Breslin Center.
22:46If you haven't seen pictures of that yet,
22:48get excited, it's gorgeous inside.
22:50And they have really cool things
22:52available to you as a resident
22:53like a rock climbing wall or hammocking spaces indoors.
22:56A lot of really neat options
22:58to be able to be utilized there,
22:59again, as part of your tuition at MSU.
23:03So we are gonna transition
23:05to talk about one of my favorite subjects on campus
23:08is dining.
23:09We are gonna talk about our exceptional on-campus dining.
23:12We're thrilled to welcome you.
23:14Campus plans are gonna start on Tuesday, August 25th,
23:17and we're very excited to have
23:19all of those dining halls back open with us.
23:22So when moving in,
23:23it's important to note that all students
23:25are gonna receive a move-in helpers pass.
23:27There's a picture of it on the screen here,
23:29and it's gonna be good for the student moving in
23:31as well as up to two helpers.
23:34Now, these passes are redeemable only at specific locations,
23:37so please read your pass details to determine your options.
23:40And then know that menu options for all the locations
23:44are gonna be available online
23:45so you can kind of see what to expect
23:47and where you can look to get them hours,
23:50things, all of that kind of stuff.
23:51So definitely come in and check it out.
23:53I know I had to do some convincing
23:54with my parents when we were moving in
23:57and I was like, "Trust me, it's good.
23:59You gotta come check it out."
24:00So it's definitely kind of neat
24:01if you haven't had the opportunity to do so yet.
24:05So as a reminder,
24:06all on-campus students have a meal plan.
24:09And with the exception of Spartan Cash and guest passes,
24:12all meal plans are the same.
24:14They are all unlimited with access to the same venues,
24:17in the same dining halls,
24:18at the same times, with the same foods.
24:20They all have the same amount of combos
24:22and truly have no differences
24:24other than Spartan Cash and guest passes.
24:27Now, the majority of students living on campus
24:29have the silver plan,
24:30but there should be no FOMO
24:31in regards to what the other plans offer.
24:34You can add Spartan Cash
24:36independent of the meal plan at any point in time.
24:38And if your plan doesn't have guest passes
24:41or you have guest passes and you run out,
24:43guests can always pay at the door to eat.
24:46So it's important, we are a cashless facility,
24:48but you won't be turned away
24:49because you don't have a guest pass.
24:51If you have further questions about your dining plans
24:54or are interested in changing them,
24:55definitely check out the Eat at State website
24:57and look for kind of navigation on what to expect
25:00and how to go about that process.
25:03Now, I mentioned Spartan Cash is one of the main differences
25:05between the dining plans,
25:06and Spartan Cash can be added to the meal plan.
25:10It can be added to your ID card at any point in time.
25:14As you can see on the next slide,
25:15it basically turns your student ID
25:17into a declining balance account
25:18or a gift card with your picture on it.
25:21From textbooks to Spartan gear,
25:23study sessions, snacks, to takeout,
25:25Spartan Cash is used at a ton
25:26of both on and off-campus locations.
25:29And additionally, it rolls over from year to year,
25:31so it doesn't expire.
25:32You also get a 15% discount
25:34at several of the noted culinary locations on campus,
25:37which is kind of helpful if you're stocking up.
25:40I was an out-of-state student,
25:42and I share that for the majority of my life,
25:45my grandmother put a very crisp $5 bill
25:48into a Snoopy-themed birthday card and would mail it to me.
25:51I would get the card,
25:52I would open it up and be excited,
25:54and then we would spend three hours on the phone
25:55talking about my new gift
25:58and how things are going,
25:59and I absolutely adored it.
26:00Now, I was a little more tight on time
26:03when it came to college
26:04and so I actually taught her about Spartan Cash,
26:06and she would actually call the Spartan Cash office,
26:09talk to them for like two and a half hours.
26:11And then by the time she got to me,
26:13I had $5 in my Spartan Cash account,
26:15and she only had like a half hour of conversation left
26:17in her at that point,
26:18and that was really much more economical
26:20for our relationship at the time.
26:21But it was also a nice way
26:23to acknowledge birthdays or special events,
26:24things like that, without having to send cash in the mail
26:27and also to make sure that your student ID
26:30has funds on it whenever you may need them.
26:32So it's definitely kind of a neat idea to have,
26:34and again, it doesn't expire.
26:37Speaking about that student ID
26:39when it comes to Spartan Cash
26:40or dining on campus,
26:41your MSU ID is the key.
26:44It's important that you never share your ID
26:46with friends or guests.
26:48Again, your picture is gonna be on it
26:49so you are the only one who can use it,
26:51but this is gonna be what you use to scan in and get a meal,
26:55whether it's Grab & Go or Combo-X-Change.
26:58If you happen to misplace your ID,
27:00make sure it's reported in a timely manner
27:02so that way they can be frozen
27:03or reissued depending upon the situation.
27:06So keep it secure and keep us notified of its status.
27:10So talking about what you can use that ID for,
27:13we have plenty of options available on campus,
27:16so many options.
27:18We have our traditional all-you-care-to-eat spaces
27:21that are a bit more sit down.
27:22We have our in a hurry Grab & Go locations,
27:25which include our mobile ordering options,
27:27as well as the ever popular Combo-X-Change.
27:30All of our menus are available online
27:32with allergens and hours posted,
27:34and students are recommended to pick up a Pocket Guide
27:37for those first few weeks on campus
27:40to understand what's available.
27:42For help navigating the Mobile Ordering Hub on Grubhub,
27:45you're gonna wanna check out the Eat at State website,
27:47and it'll walk you through the steps
27:48of setting up your account
27:49and show you kind of all the customizable options
27:53that are gonna be available for your meal too,
27:55so that's really helpful.
27:58And as I mentioned,
27:59the ever popular Combo-X-Change
28:01gives students like if your student's anything like me,
28:03you wake up at 7:55 for an 8:00 am class
28:06and still think there's time for breakfast.
28:08The Combo-X-Change plan
28:10virtually offers limitless flexible options for you.
28:15Accepted at all the locations on the screen,
28:17so you'll notice all of our culinary locations on there,
28:20students can use their meal plan
28:21to get 12 Combo-X-Changes a week.
28:23Each one consisting of a drink,
28:25an entree and a side to make a complete meal.
28:28All combo items are very clearly labeled
28:30and staff are happy to help students navigate
28:33which options are available for each.
28:35Combos are accepted at all of our culinary retail locations
28:37as well as our on-campus restaurant partners.
28:40So those of you with eagle eyes
28:42who have read through the location list,
28:44this also means that if you have a Starbucks habit,
28:46congratulations, you can get Starbucks 12 times a week
28:49as part of your meal plan for free.
28:51It also means you can get Panda Express 12 times a week,
28:54but that is way too much sodium for one person,
28:56so please be responsible with your choices and flexibility.
29:03Now, talking a little bit about dietary considerations
29:06and allergen awareness,
29:07our dining options provide a wide variety of options
29:11with transparency in mind.
29:12The majority of our meals are made from scratch in-house
29:15with a team of executive chefs and favorite Spartan recipes.
29:18And in addition to all of our digital
29:20and physical menus being labeled with major allergens
29:22and searchable ingredients,
29:23our staff is really trained to assist
29:25with specific needs with care.
29:27There are allergen-friendly
29:29kind of allergen restricted options available
29:31in every dining hall and market,
29:33as well as Thrive,
29:34our all-you-care-to-eat facility.
29:35Thrive is free of the top nine major allergens plus gluten.
29:39And it is incredible,
29:41they've been voted best chicken tenders on campus
29:43for the last six years in a row by the students,
29:45and it truly is.
29:46They use some combination of panko breading and witchcraft
29:49to make these amazing nuggets
29:51that like I go to line up for.
29:53They also have two flavors of Dole Whip
29:55on rotation every day,
29:56so that's really nice with that unlimited meal plan.
29:59You can pop in for a full meal
30:00or just a cone of Dole Whip,
30:02whatever your choosing is.
30:04Students that are looking to report an allergy
30:06or a dietary restriction are encouraged to connect
30:08with our team of registered dieticians
30:10to navigate options with awareness and confidence.
30:13There is a link on the screen here
30:15that you can use to do that
30:16as well as contacting the Eat at State Office
30:19or Eat at State email,
30:20and they'll go ahead and put you in contact
30:21with either of them.
30:25So if any of that sounds exciting to you,
30:27our Culinary Services team is always hiring.
30:30It takes over 5,000 student positions
30:33to keep our housing and dining running smoothly,
30:35and those jobs are gonna be posted
30:37at the jobs.rhs.msu website year round.
30:40Students who are looking to work in the residence halls
30:43at a Service Center
30:44or facilities teams in the neighborhoods
30:46or culinary and retail teams
30:48are encouraged to check out postings regularly.
30:50There are also unique positions available
30:52within Campus Crew, MSU tour operations, tech, and more.
30:57Pay is competitive
30:58and our team is well aware the word student comes first
31:00in the title of student employee.
31:03By honoring class times and exam schedules,
31:05studying windows and campus commitments,
31:07we have flexible scheduling options,
31:09and getting a part-time position on campus
31:11tends to help students
31:12structure their time more intentionally,
31:14builds community with others
31:15and earn some money at the same time.
31:19So now I am going to talk more about our in-hall teams
31:22by transitioning to our good friend Bethany,
31:24and I will join you again back at the end of the slideshow.
31:29Bethany.
31:33- All right, so a couple more things
31:35related to on-campus living.
31:37So we have an amazing team
31:39in Residence Education Housing Services
31:41along with our colleagues in Culinary Services.
31:44So students typically mostly interact
31:47with our Residence Education team,
31:49and so we have undergraduate students that are on our team,
31:52we have graduate students and full-time staff.
31:54So this chart kind of goes over some of those folks.
31:57We have resident assistants serving every floor.
32:00We have intercultural aides that work in each neighborhood
32:04and provide additional help and support.
32:07And then this is kind of the escalation plan for issues
32:11and things that students need,
32:12but our staff are always happy to answer questions.
32:15So you'll see community directors
32:16listed on our residence hall webpages.
32:19The other staff will not have their contact information
32:21on our website,
32:22but you will receive that as you move in.
32:25And next we're gonna talk about,
32:26I believe, the community and floor meetings
32:28that you wanna make sure to attend.
32:30So yes, we have both community meetings and floor meetings.
32:33We wanna make sure that every residential student
32:35participates in one of each of these.
32:38We go over important information.
32:39You get to meet the points of contact
32:41that you'll want to get to know when you have a question
32:43or have a concern throughout your time living on campus,
32:46and it's also a great way to meet your floor mates.
32:49So community meetings,
32:50students either attend August 24th, 26th or 28th.
32:54We ask that you attend the one
32:55closest to on or after your arrival date.
32:58If something comes up
32:59and you're not able to attend that first one,
33:00please do make sure to make it to another one.
33:02Your community director or residence director
33:04will share that information
33:05on the time and location for those.
33:08And then floor meetings are another required event.
33:11We make sure to work these
33:13around other university events happening.
33:15So students will either attend August 29th or 30th,
33:18and you'll get that information typically from your RA,
33:21so make sure to watch your email
33:23and look for those timing and location details.
33:28New student orientation.
33:30So for our incoming students,
33:31hopefully you've been interacting
33:33a lot with our New Student Orientation Office
33:35and you're looking forward to the in-person portion of NSO.
33:39So that kicks off on Wednesday, August 26th in the evening,
33:43so you should be getting lots of information
33:45from those folks.
33:46We do try to make sure that every incoming student
33:48gets to have a move-in time ahead of that
33:50so you can go to that event at Breslin.
33:52It's a great way to kick off the season.
33:54And then there's a bunch more events
33:55and programs available to you through NSO.
33:59Their website has the latest information.
34:01Parents and supporters and family members,
34:03hopefully you've seen that they have some events for you
34:05during move-in as well.
34:07And then you may have got an invitation for their webinar
34:11to go over new student orientation
34:13and the Welcome to State events on August 10th.
34:16If you did not get that, reach out to the NSO Office
34:18or, (sneezes) excuse me,
34:20follow them on social media.
34:22I've seen them promote this webinar
34:23a couple times on their Facebook page.
34:28And then Welcome to State.
34:30This is a little rebranded name
34:31from previous names like Welcome Week or Fall Welcome,
34:34but this is to be more encompassing,
34:36and we really want to make sure that students
34:37have a robust welcome experience
34:40which really goes beyond just move-in week.
34:42So we have events that run as early as August 1st.
34:45Some of that's more virtual events.
34:47And then we keep this going now
34:48through Homecoming on October 11th.
34:51So this is designed to help you transition or re-acclimate.
34:54It's both for our incoming and our returning students.
34:57We want all students to participate in different events.
35:00And the team is very busy putting together
35:02all of the resources and event schedules
35:05to support students arriving to campus
35:08or returning back to campus.
35:09So you can see we have this go.msu.edu/welcome page
35:14you can go to.
35:14Do note that the events are still being added,
35:17so students will start receiving communications
35:20when we're ready to have everyone
35:21look at the schedule in full.
35:23But you can see a lot of those events are being added,
35:25particularly the highlighted events.
35:27We have some signature events such as UFest, Participation,
35:32we've got some fun names for those.
35:33There's a lot of resource fairs available to students,
35:36and then there's like affinity events
35:38for different communities.
35:39So we're very excited to get that going with everyone
35:42and have everyone get to know MSU and the community better.
35:49All right, always important to talk about on-campus safety.
35:52We have many ways we do support our students' physical
35:56and mental health safety and well-being.
35:58We wanna make sure people have a safe
35:59and secure living environment for all of our residents.
36:03So a couple notes on this slide.
36:05If you have not downloaded the SAFEMSU app,
36:09please go ahead and do that.
36:10You can find information on our police website about that,
36:14or you can search SafeMSU on App Store or in Google Play.
36:18It's got some really great resources.
36:21It has a cool friend walk feature
36:23where you can share your location with someone
36:25if you do need to travel alone
36:27when you're not able to travel in groups.
36:29It has information on ASMSU Safe Ride program.
36:32It's got some of the helpful CATA links.
36:35It also will have push notifications when DPPS
36:38needs to reach you for some pertinent information.
36:42And then the other graphic we have here
36:44shows one of our ID scanners.
36:46And so it's really important to note
36:47that our living wings on elevators
36:49are locked 24/7 for those living wings,
36:52for those residential wings.
36:54So we want students to always feel secure.
36:57We do a big campaign that students will get to know.
36:59We talk about Live On, Live Safe.
37:02So while we have the tools
37:03to have where people cannot get into the living wings
37:06without an ID,
37:07it's also important
37:09that we're all being good partners together
37:11and not letting others into your living wing
37:14if you do not know them.
37:15You do not have to be Midwest nice as we call it.
37:17You do not have to let someone join you
37:20if you do not know them.
37:21Everybody should be using their ID to get into space.
37:24And so in addition to our living wings being locked 24/7,
37:26a lot of our buildings
37:27or pretty much all of our buildings
37:29will lock in the evenings,
37:31typically around 6:00 pm,
37:32so that you have to have a current active MSU ID
37:36to be able to get into those.
37:37Our buildings do often host different spaces.
37:40So we have dining halls in a lot of our residence halls,
37:43we have classrooms in a lot of our residence halls,
37:45so students will find in the more common public areas
37:48that there is some foot traffic in a lot of those buildings.
37:52But again, we do lock those down
37:53to be only the MSU community after certain hours.
37:58Other important items to note,
38:00so in addition to those access readers on every living wing,
38:03we do have green emergency phones.
38:05They are bright green and they have a button on them,
38:08and when they're pushed,
38:09it connects directly to 911.
38:12So those are available.
38:13You'll also see those across campus outdoors.
38:16There is an emergency notification system,
38:18so students are automatically subscribed
38:20to certain things through that alert system.
38:23You can add additional contact information
38:26if you go to alert.msu.edu.
38:28And parents and supporters,
38:29you're welcome to go to that webpage as well,
38:31and you're able to get added
38:33to some emergency notifications.
38:35As far as mental health,
38:36our Counseling & Psychiatric Services Office
38:39is available for confidential same-day help
38:41and many digital resources.
38:43They do have 24/7 crisis counseling,
38:45so that information will be shared early and often.
38:49And then we already talked about some of the building pieces
38:51that a lot of them are under restricted hours,
38:54ID access only.
38:55It's really important you keep that ID
38:57with you at all times.
38:58If something happens to your MSU ID,
39:01first to get support,
39:03the student will contact the RA on duty
39:06if it's evening hours
39:07or the Service Center if it's during daytime hours.
39:10And then we ask that you get to the ID office
39:12to get an updated MSU ID as soon as possible.
39:15There also are security cameras placed around campus
39:18and those are run
39:19by our Department of Police and Public Safety.
39:24On-campus water, we do get some questions about this.
39:27We do operate our own water system on campus,
39:30and this goes from our agricultural district and wells.
39:34So students will find that the water
39:35can be a little different than what they experience at home.
39:38It does get regularly tested
39:40and it does meet all regulatory requirements.
39:43We do have a water quality report that is shared each year.
39:46IPF just shared that for this year,
39:48so you can go to their website and check that out.
39:52One thing students may notice
39:53is if there is construction work happening near a building
39:58or the team needs to do some flushing
40:00or we've had kind of downtime,
40:02we really do try to run water constantly through the summer,
40:05and particularly as we get to move in,
40:07but students may notice what we call red water,
40:09so it's a little discolored.
40:10It's still safe,
40:11it just can look a little different.
40:13And we ask that students go ahead
40:15and run that until they see it go to clear.
40:19And if they do not see it go to clear,
40:21they can complete one of our online maintenance requests
40:23and let us know.
40:24We're always happy to help.
40:29All right, I have some final kind of recap reminders
40:32before we move into answering a few questions.
40:35So as I said,
40:36we need to arrive to our halls
40:38within that 30-minute arrival window.
40:41The unloading and parking instructions
40:43are available on our website,
40:44and then they will be shared with you
40:46throughout the process.
40:47So don't worry if you don't remember everything,
40:49we have team members there
40:50that are going to give you those instructions,
40:52but they do need to be followed.
40:53Vehicles cannot be left unattended
40:56in front of any of our residence halls.
40:58They do need to be moved
40:59because those are active unloading zones.
41:02Every year the weather's a little different,
41:04but more often than not,
41:05we do find that it's pretty warm during move-in,
41:08so we expect that, we plan for it,
41:10and we you'll see us say a whole bunch
41:13to unpack your fans first in the halls.
41:16The rooms do not have air conditioning
41:18unless students are approved
41:19for a medically necessary AC unit.
41:22We do find in Michigan
41:24that very often the weather changes pretty quick,
41:27especially the evening weather,
41:28and it gets pretty easy to get those rooms
41:31kind of regulated where you want.
41:33But during move-in hours, it's gonna be a little warm.
41:35And then our team works really hard all summer
41:37to make sure those rooms are ready.
41:39We do have 17,000 people living with us on campus,
41:43so we may have missed something.
41:44We really tried to check and recheck,
41:46but we may have.
41:47If you have issues with your room,
41:50please go to where you checked in to let us know.
41:52Go to one of the Service Centers,
41:54go complete a maintenance request.
41:55We will have additional staffing available in the buildings
42:00all throughout move-in
42:01in addition to our volunteers helping out,
42:03so we wanna help resolve those issues as quick as we can.
42:10And then we talked about water being safe.
42:12It could be discolored
42:14but run it for a few minutes till it's clear.
42:15And if truly after a few minutes it's not getting clear,
42:17then let us know and we're happy to help with that.
42:20Furniture that comes in the room must stay in the room.
42:22I think Amanda covered that already,
42:24so there's furniture that comes.
42:25You may wanna be adding or changing some things,
42:28but it cannot be stored at home or elsewhere,
42:30it needs to stay with the room.
42:32And then overall, we know move-in can be exciting.
42:36It can be kind of all kinds of emotional.
42:37So it can be exciting,
42:39it can be a little scary,
42:40it can be a little stressful.
42:42That's okay, it's very normal.
42:44Our team has a lot of experience with move-in.
42:47It's one of the things that we get most excited about.
42:49We're so genuinely happy to have you here.
42:52But we do know patience and grace are really important.
42:55If you do need to talk to any of our team about something,
42:58we are there for that.
42:59And we just ask that we all work together
43:02to ensure that every student has a great arrival experience.
43:09And now, we're onto questions and answers.
43:12- All right. Thank you so much, Bethany.
43:14So our team has been hard at work in the Q&A
43:17answering as many questions as they possibly can.
43:20Bethany and I are gonna go through and answer
43:22some of the more popular ones live here to get started.
43:27So the first one is a question
43:30that is a bit of a favorite of mine,
43:32"Can you use a U-Haul or cargo van to unload?"
43:38And the answer is not as popular as you might think.
43:41Unfortunately, no.
43:43We do not allow U-Hauls.
43:44We do not allow trailers.
43:46We find that they struggle
43:47to get into the loading and unloading zones.
43:49And as mentioned in the slides earlier with Bethany,
43:52those vehicles will most likely be moved
43:55to the long-term parking
43:56and then be told to load and unload their items from there
43:59simply because we don't have space for them
44:01in our loading and unloading zones.
44:04Bethany, do you have anything to add to that?
44:07- Yeah, I think we get a lot of very detailed question
44:10or versions of this question,
44:12so one thing we do sometimes get asked,
44:14"Okay, what about more of the van
44:16that has the U-Haul brand on those?"
44:18Typically, those are okay.
44:19They will fit.
44:20We do get that that comes in.
44:21Or somebody asks, "I have a small vehicle
44:24and I just have a little baby trailer that will go."
44:27If it's about the size of a pickup truck,
44:29it's gonna fit in there.
44:30Anything beyond that is going to become a problem.
44:32So if that's a helpful visual for you,
44:35you know, large pickup truck is about the biggest
44:38that we can fit into the unloading zones.
44:40- Yes, and you do not want to try and test that rule.
44:44I can tell you right now,
44:45the space is just not there.
44:48Speaking of, "Can you review the parking
44:51and unloading rules?"
44:53We have a bunch of questions about unloading
44:55more than one car and how that timing would work.
44:59For example, if we need two cars for move-in,
45:02can we unload one car first,
45:03park it in long-term,
45:05and then bring the second car in?
45:08- Yeah, so with the trying to get everyone in,
45:11particularly getting all of our incoming students in
45:13by Wednesday morning,
45:15we really need it to be one vehicle
45:17that goes to the unloading zone.
45:18Our halls,
45:19unfortunately the areas in front of the halls aren't huge,
45:22so we have to work with that.
45:23So really, we do mean that it's one,
45:25it's one vehicle in your unloading time
45:27that goes and gets unloaded.
45:28If you have additional vehicles
45:31that have some supplies in them,
45:32if you're not able to do a little Tetris when you come in,
45:35you're always welcome to go to that long-term parking
45:37and do a little Tetris
45:38before you come to the unloading area,
45:40if that works.
45:41But otherwise, plan to unload
45:42additional belongings from there.
45:44Or we do have times,
45:46unloading times or move-in times
45:48really are done at 7:00 pm
45:50if it works to kind of swing through.
45:51Or really after Thursday, the 27th,
45:54things become a little more normal,
45:56people can do some drop-offs then,
45:58so that is the way we do that.
46:01- Awesome. Thank you for that.
46:03So transitioning to another little topic here,
46:06reviewing information about MSU student IDs
46:10not being able to get IDs ahead of move-in and what happens.
46:13And I can start with this one.
46:14I'm gonna put some information in the chat
46:15that was on the slides
46:17so that folks can review where the ID office is
46:21and what time they can get their IDs at.
46:24The schedule starting August 24th is posted there.
46:27If students need to get,
46:29if they're able to get their IDs beforehand,
46:31they have available options posted on the website
46:34as to what that looks like.
46:35If the student can't get their ID ahead of move-in,
46:38that's okay.
46:40What we ask you to do
46:41is go to the STEM building in the middle of campus.
46:44It's on all the move-in maps.
46:45You wanna go to the STEM building
46:46and pick your ID up there
46:48to help make that move-in process that much easier.
46:50Again, as Bethany mentioned,
46:52you will need a photo ID in order to pick up your ID,
46:56which is great because they're gonna match
46:57the photos to each other,
46:59but they are gonna be available there.
47:00If you have any unique cases about different times
47:03or what that looks like,
47:04go ahead and get in contact with the ID office.
47:07And then outside of that,
47:09if you need to get in touch with our staff
47:11in regards to access and things like that,
47:12we do have Service Centers available in the halls
47:15to be able to kind of navigate any of those issues.
47:18Bethany, did you have anything you'd like to add to that?
47:21- I think a common question I'm seeing
47:24for the folks that are coming on August 22nd and 23rd
47:27on the weekend.
47:28So the ID office will not be open at that time,
47:30so we plan for that,
47:32so we do know that.
47:33So our team that are doing check-ins
47:36at the Service Centers
47:37will have temporary access cards for you.
47:39You'll check that out.
47:41We know who has them.
47:42And then as soon as you get that Spartan ID,
47:44which please do the next business day,
47:46you return the access card
47:47and then we avoid any charges.
47:51- Appreciate that.
47:52Yeah, that turnaround is a little tight,
47:54but it really helps us make sure that those IDs stay active
47:57where they need to be and keep the residents safe,
47:59so thank you for that.
48:01Another fun question that has been a question
48:04since before I think we were even students is,
48:07"Are students allowed to adjust their own beds?
48:09Do they build lofts?
48:11Are there tools?
48:12What's helpful?"
48:13And to clarify a thing that I had mentioned earlier
48:16and to kind of share,
48:18so there are great instructions on the Live On website
48:20for how to modify beds.
48:22That being said, in Hubbard Hall specifically,
48:25our staff has extra pieces
48:28that you need to modify your beds.
48:31So if you are living in Hubbard,
48:32you are definitely gonna need to work with our staff member
48:35to be able to go ahead
48:36and get that bed set up the way that you need it to.
48:39Outside of that, you can use our staff
48:42by submitting a maintenance request.
48:43You can use a little Spartan spirit
48:45and maybe an Allen wrench
48:47and kind of modify things by yourselves.
48:49But the website on liveon.com/bed,
48:52MSU, our Live On website,
48:54we'll post it in the chat here in just a moment.
48:56You can go ahead and look up
48:58interesting information about beds
48:59and how to do that.
49:01Bethany, anything on that one?
49:03- You're doing so great, Amanda.
49:05- Thanks. - You're gonna put
49:05the bed link in the chat.
49:07I'm gonna add the maintenance request link.
49:08I will admit, I have not heard if our incoming students
49:11have access to maintenance requests yet.
49:13Feel free to go ahead and test that.
49:14We were hoping it was gonna go live this week.
49:16They have to import the data file for our incoming students.
49:19So if you go click on that
49:20and it doesn't let you in,
49:22it's coming any day now.
49:25So you'll soon be able to reach our staff
49:27to those maintenance requests.
49:29- Yeah, and it is helpful too
49:30having that modular furniture in the space.
49:32You can really kind of readjust as needed.
49:35I think that students are gonna get really good
49:37at organizing the room
49:39and putting it together in a way that works best for you.
49:41And with the modular furniture,
49:42a lot of it is meant to be stacked
49:44or moved around and things like that.
49:46Inspiration might strike you at 3:00 am
49:48the night before an exam,
49:49so be responsible with that
49:51and do things that are helpful,
49:53but also make sure you're connecting with your roommate
49:55and not just surprise trading spaces designing them
49:58because that sometimes isn't the best sort of surprise.
50:01All right, looking at some of our other questions,
50:05"If you've been given approval for a medically necessary AC,
50:09will it be installed prior to move-in?"
50:12- Good question.
50:13So if you had that approval by August 1st,
50:17we are saying yes, we will.
50:18And if you get that approval after August 1st,
50:21we're gonna do our best.
50:22So procuring the right amount of ACs
50:26is something that our team strives to have.
50:28So sometimes they,
50:29if we end up getting more requests than we have,
50:32it takes a little bit longer to get those,
50:35but our team will get those in as quickly as they can.
50:38- Great, thank you.
50:40I'm gonna take a sec to divert here
50:42and talk about transportation.
50:44So as a reminder, all the CATA buses
50:48that are on campus are free for students.
50:51If it starts with a 3, it's free,
50:53and students just have to use their MSU ID to move around.
50:56There is an app available for that,
50:58and you can check that out.
51:00I put the link in the comment section.
51:02I'm sorry, I put the link in the chat,
51:03so you can check out the app
51:05as well as kind of be aware of the schedules and whatnot.
51:08But in that same area,
51:09we are an incredibly pedestrian-friendly campus,
51:12a bike-friendly campus,
51:13but we are not necessarily an e-bike-friendly campus.
51:18A lot of the batteries
51:19that are used in both e-bikes and scooters
51:22pose a incredible safety risk
51:24for our residents, our buildings, and our communities,
51:26and so we do not allow them on campus,
51:29especially in the residence halls.
51:31You will see there are some line scooters
51:33or other scooters available on campus
51:36to move to and from classes.
51:37They can be very quick,
51:39but those are not allowed in the residence halls whatsoever.
51:42So that's really kind of important.
51:43And again, it's because those batteries
51:45pose a huge safety risk.
51:47You can TikTok the videos, they're not great.
51:50Bethany, do you have any other thoughts about e-bikes
51:52or batteries on campus?
51:55- Yeah, just that it's a board of trustees ordinance
51:58that they are not in any campus building.
52:01So while we know that they're a popular tool right now,
52:06it really is important for how many people we house
52:09for the safety of everyone
52:10that we do not allow those into our buildings,
52:12and you'll see signs about that
52:14pretty much as soon as you walk up to a residence hall.
52:17- Yes, and that also includes any version of an e-bike.
52:21So I've seen e-unicycles,
52:23also doesn't count,
52:25you can't use those either.
52:26I've seen e-skateboards, same thing,
52:29it is the concept,
52:30those really are just not safe for our students.
52:33So switching gears a little bit,
52:35Bethany, I'm gonna have you take this one,
52:37"So how is move-in different
52:38for international students
52:40other than the days that they move in?
52:42Do they have access to the dining halls
52:44starting on the 21st when they move in?"
52:47- So that's a great question,
52:49and I really do wanna lean into our partners
52:51in the Office of International Students and Scholars.
52:54So hopefully this,
52:56what we know is our incoming international students
52:58are the ones who have the approvals
52:59for coming August 21st to the 23rd.
53:02Our Housing Assignments Office works closely with OISS.
53:06Sorry, we use a lot of acronyms here at MSU,
53:08I'm trying not to.
53:10But we work closely with them,
53:11and so I know there's coordination of understanding
53:14who is arriving when as much as possible.
53:16So if you have questions about how that goes,
53:18please do contact oiss.msu.edu
53:22to reach out to get those because we do know
53:24that there is an international student orientation,
53:28and they will have the best information
53:30on what will be available to our students
53:32who are arriving over the weekend.
53:35- Absolutely.
53:36I got two more here as we get to end of time.
53:39So first, "How do we change our meal plan,
53:41and is there a deadline?"
53:43For this one, changing your meal plan is fairly simple
53:46and you can do so up to August 20th.
53:49So August 20th is the deadline for changing your meal plan,
53:52and you'll wanna go to your My Housing account,
53:55the same space where you signed your housing contract
53:57and selected your meal plan in the first place,
53:59and you'll be able to change your meal plan at that point
54:02in there up until August 20th.
54:04So kind of keep that in mind
54:06if that's something that you're considering.
54:08Bethany, anything to add on to that portion of it?
54:12Or would you like our final question?
54:15- So you can downgrade
54:18or if you're having-
54:20- That's true. - Optional dining plan
54:21until August 20th.
54:22The great news is if you wanna upgrade your dining plan,
54:25that can be done throughout the year.
54:28- Mm-hmm, very true. Yes.
54:31So our last question has me buzzing with excitement,
54:36"Besides microwaves,
54:37is there a wattage limit
54:39for appliances in the residence hall rooms?"
54:43- There is not a specific wattage (stammers) requirement.
54:47Ooh, I'm struggling with words today.
54:49I will try again.
54:50So I don't have a max wattage,
54:54and I will say that our buildings are,
54:58they were built strong
55:00and they have stood the test of time.
55:04But with their (stammers) electrical grid,
55:07wow, I cannot do it,
55:09we would caution how many things you plug in
55:12and think about,
55:13be thoughtful in how many appliances you need to bring in.
55:16So as much as you can coordinate with your roommates,
55:19that's really great,
55:20particularly for things like microwaves,
55:21fridges, things like that.
55:24If you don't have to have things plugged in all the time,
55:26that would be helpful as well.
55:28And so that is not to do anything
55:30with our like bill,
55:32that's more to do with ensuring that your room
55:35has all the electrical needs you have
55:37and that we don't trip a breaker
55:39that kind of messes with more than one room on the floor,
55:42and then you have to contact the Service Center.
55:45I wouldn't say it happens often,
55:47but I've seen it happen before,
55:49and so we would just suggest be thoughtful
55:51about what appliances you need to bring.
55:54- Fantastic.
55:55All right, anything else you'd like to add
55:57before we wrap up for the evening?
55:59- I do have one.
56:00Go back.
56:01- Great. - Actually, Amanda Ross,
56:03who's the amazing person doing our slides,
56:05can we go way back to the calendar slide that was early on?
56:09I'm just gonna recap a couple things there.
56:14Because I think I like flew right by that one.
56:16And I'm sorry for the scrolls, y'all.
56:19There we go.
56:20Okay, so to recap the dates that we have for move-in.
56:24So our international students
56:25or really our incoming international students,
56:27they are moving in the 21st to the 23rd.
56:30We do have other programmatic early arrivals.
56:33On the 24th, we have some folks,
56:35particularly like our Residential Business Community
56:38and some others that have been approved
56:40to move in on the 24th.
56:42And then our majority of our incoming students
56:44will move in between the 25th and the 26th,
56:47and our returning students, the 26th and the 27th.
56:50One question that I didn't see as much tonight,
56:51but we do get asked on social a lot
56:54is if I can't find a time here
56:57or I wanted to do something,
56:58like, can I come in a different date?
56:59And so you can't come earlier
57:02than the time you've been approved for.
57:04So if you don't have an early arrival approved,
57:07you can't come before the 25th.
57:09If you're a returning student,
57:10can't come before the 26th.
57:13But if you're not finding a time
57:16and you need to come,
57:16like you absolutely have to come the 25th
57:18and you're an incoming student,
57:20our standard times to arrive are 7:30 am to 7:00 pm,
57:24that's when we have those move-in time slots.
57:26If you do need to come after 7:00 pm, you can,
57:29we just wanna stress that you will see less staff.
57:31Our staff have been essentially working from 7:00 to 7:00,
57:34and so it does get a little lighter
57:36in the volunteer and staff support,
57:38but you are able to come in.
57:40We will have Service Centers open for check-in
57:42for those times.
57:43So if you have something like that,
57:45again, shout out Welcome Team though,
57:46if you're able to move,
57:47you wanna do Welcome Team and help us with move-in,
57:49you can come in on Sunday, that's great.
57:52And then if you're a returning student
57:54and you're like, "I actually don't really want to come
57:56on the 26th or the 27th,
57:57I wanna come on the 28th, 29th, or 30th,"
58:00that is fine too,
58:01you are able to do that.
58:02Our Service Centers are open.
58:04We suggest coming between 8:00 and 5:00
58:06because that is when you'll have the most support,
58:08but you are able to come at other times.
58:10And so, and then if you have a unique exception
58:12that you just wanna talk through,
58:15please contact our Housing Assignments Office
58:17for further information.
58:18But I did wanna recap
58:19that people can come later if they would like.
58:22We know people wanna usually get here
58:24as quickly as we are able to accommodate them,
58:27but we do get questions about
58:28if people can come at a later time or at a later date.
58:32And then I just wanna say that we're super excited
58:35that when you do get here, we're here for you.
58:38The energy of campus
58:39when our students return is really exciting.
58:42And on behalf of the entire department of REHS
58:45and on behalf of Culinary Services,
58:48we're very excited to see you soon.
58:51And Amanda, what else do you have to close us out?
58:55- Oh, I have my favorite piece of unsolicited alumni advice
58:59that I like to share with all incoming groups as I can.
59:03It can be very overwhelming being on campus
59:05and navigating the transition from a smaller space
59:08to an institution with 50,000 other students at it,
59:12and a way to make that a little bit easier
59:15is remembering that 30 seconds of courage
59:18can change your life in the best way possible.
59:22Campus is gonna be filled with opportunities
59:24where you are gonna sit next to people in class
59:26for an entire semester at a time,
59:28you're gonna pass the same people on the sidewalks
59:30or use the same study lounges, resources,
59:33or even just seeing them in the dining halls.
59:35And taking 30 seconds and just saying, "I can do this,"
59:38and saying, "Hi," and introducing yourself
59:40and making that connection
59:42could lead you to a new best friend
59:44or a new major or a new exciting pastime.
59:48Lots of opportunities to learn new things on campus
59:51and make those connections.
59:52So being brave and introducing yourself and saying, "Hi,"
59:55and taking that first step to building a connection
59:57or a relationship is gonna get you that much closer
59:59to finding your people that much faster
1:00:01and feeling ingrained in the campus community
1:00:03and trying new things
1:00:04and being a part of all of that excitement
1:00:06that Bethany was mentioning.
1:00:07So 30 seconds of courage, lean in,
1:00:10and we appreciate your time.
1:00:12Thank you so much for coming in today,
1:00:14and we'll finish wrapping up questions here in the Q&A.
1:00:17Check out the recording
1:00:18if you have any other follow-up questions or send emails,
1:00:21and we look forward to seeing you in a few weeks.
1:00:23Go Green!

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