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[2022] Pass the Enterprise Rent A Car Interview | Enterprise Rent A Car Video Interview — Transcript

by Job Ready English · 2,394 words · 361 segments · language en · Watch on YouTube

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  1. 0:00let's talk about how to pass the
  2. 0:01interview for enterprise renter car
  3. 0:07what's up guys it's mike from job read
  4. 0:09english here with another part of the
  5. 0:10interview video if you want more videos
  6. 0:12like this don't forget to subscribe to
  7. 0:13the channel like this video and drop us
  8. 0:16a comment down below to let us know what
  9. 0:17video you'd like us to make next in the
  10. 0:19past the interview video series we cover
  11. 0:22five fast facts for the company the
  12. 0:23interview process you can expect the
  13. 0:25most common questions that you can
  14. 0:26expect to be asked which we've
  15. 0:28researched from publicly available
  16. 0:30sources and we talk about how to think
  17. 0:32about answering those questions what to
  18. 0:34include what not to include and lots of
  19. 0:36helpful things for you to put together
  20. 0:38the right answers and if you want a
  21. 0:40helpful path to help you pass the
  22. 0:42enterprise rent a car video check out
  23. 0:43the pack down in the description below
  24. 0:45you can also check out our free handout
  25. 0:47for the 28 most common interview
  26. 0:49questions and check out our store which
  27. 0:51is jam-packed with courses assets
  28. 0:53templates all at a really affordable
  29. 0:55price to help you pass your next
  30. 0:56interview without further ado let's jump
  31. 0:58into five fast facts for enterprise rent
  32. 1:01a car fact number one enterprise was
  33. 1:03founded in 1957. i always loved the
  34. 1:05story about how enterprise was founded
  35. 1:07by a former navy officer who essentially
  36. 1:11if i can remember correctly he basically
  37. 1:13bought five cars and said people would
  38. 1:16rent cars who couldn't afford to buy
  39. 1:17them and everyone just thought he was
  40. 1:19mad
  41. 1:20and then he brought enterprise rental
  42. 1:22car into one of the biggest companies
  43. 1:24rental companies in the world fact
  44. 1:25number two
  45. 1:27the founder jack taylor named the
  46. 1:29company after the world war ii aircraft
  47. 1:31carrier that he served on fact number
  48. 1:33three enterprise now has more than nine
  49. 1:35and a half thousand branches around the
  50. 1:37world fact number four enterprise prizes
  51. 1:40itself on being a family-owned global
  52. 1:43network fact number five enterprise
  53. 1:46received an award for best in the
  54. 1:48business environmental program back in
  55. 1:512019. remember you can use those fast
  56. 1:53facts plus your own when answering the
  57. 1:55question why do you want to work for
  58. 1:57enterprise rent a car so let's talk
  59. 1:59about the enterprise interview and
  60. 2:01application format there were four
  61. 2:03stages which candidates tended to
  62. 2:05identify
  63. 2:06took about two months to complete the
  64. 2:08whole stage after an online application
  65. 2:11you'll be asked to complete a phone call
  66. 2:13with some competency questions it was
  67. 2:14about 10 minutes you then have to do a
  68. 2:17video interview which is about 30
  69. 2:18minutes long the next stage is where you
  70. 2:20actually visit a branch an interview
  71. 2:22with an area manager and talk to you
  72. 2:24about the eight core values that
  73. 2:26enterprise holds and the last stage is
  74. 2:28an assessment center the regional head
  75. 2:30office which includes group activities
  76. 2:32and a final interview of a city manager
  77. 2:34we're going to be concentrating on in
  78. 2:36the interviews we're going to be talking
  79. 2:38about the eight most common questions
  80. 2:39that we came across which seem to really
  81. 2:41feature heavily for enterprises
  82. 2:43interviews and talk about how you want
  83. 2:46to think about answering those questions
  84. 2:48so let's jump into those eight questions
  85. 2:50question number one why enterprise so
  86. 2:52just like i did there with
  87. 2:55telling you um that little story about
  88. 2:57chuck taylor just like i did then
  89. 2:59telling you that story about jack taylor
  90. 3:01enterprise is really quite a fascinating
  91. 3:03company
  92. 3:04how it's grown there are lots of facts
  93. 3:07out there you can learn it from the
  94. 3:08website the about us page history
  95. 3:11and your reports
  96. 3:12just general business news and one thing
  97. 3:15you really want to think about when
  98. 3:16talking about why you want to work this
  99. 3:18company is make sure that the facts are
  100. 3:19specific to the company that they're
  101. 3:21interesting and interesting to you and
  102. 3:24also what your opinion is about it or
  103. 3:26why does this move you why does this
  104. 3:28motivate you to work for this company i
  105. 3:30know that sometimes candidates kind of
  106. 3:32struggle with this they're like oh i'm
  107. 3:33not really bothered but you want to be
  108. 3:35bothered look imagine if this was your
  109. 3:37company if someone was coming to work
  110. 3:38for
  111. 3:39you in your house for example you want
  112. 3:42to know that they're really motivated to
  113. 3:43be there they didn't seem that motivated
  114. 3:46then you probably wouldn't want them in
  115. 3:47the house uh you don't want a negative
  116. 3:50nelly work and exactly the same goes for
  117. 3:52this we want people around us who are
  118. 3:54sort of motivated ambitious energetic
  119. 3:56and confident and we can feed off their
  120. 3:58own question number two why this role
  121. 4:00this is a two-part so first of all when
  122. 4:03talking about why this role what are you
  123. 4:05going to do at enterprise are you going
  124. 4:07to be a store manager an area manager
  125. 4:10are you going to work in corporate what
  126. 4:11is it that you're going to be doing
  127. 4:13explain to me what you'd be expected to
  128. 4:15do on a daily basis look if somebody
  129. 4:17goes into mcdonald's and asks for a job
  130. 4:20one of the first things that a manager
  131. 4:21is going to say is like what do you
  132. 4:22think you're going to do here i'll be
  133. 4:24like oh well actually i think i'm just
  134. 4:26going to uh you know sit around and play
  135. 4:28on my ipad and you know maybe take an
  136. 4:30order or two it's like yeah i don't
  137. 4:31think this job is for you one of the
  138. 4:33most important things that employers are
  139. 4:35looking for is for candidates to really
  140. 4:36understand what they're going to be
  141. 4:38doing
  142. 4:38and the best way to think about this
  143. 4:40simply is just what would a typical day
  144. 4:42look like in the job
  145. 4:44the second part of this question is you
  146. 4:46picking out the important skills whether
  147. 4:49they be soft skills like communication
  148. 4:51interpersonal leadership
  149. 4:53skills and those types of things
  150. 4:55behavioral skills
  151. 4:56that you think are important and how you
  152. 4:59can demonstrate those would that be from
  153. 5:01work experience from extra curricular
  154. 5:03activities from volunteering from clubs
  155. 5:06and societies or just from school and
  156. 5:08how you can demonstrate that you have
  157. 5:09those roles for example if you're
  158. 5:11working as a branch manager an
  159. 5:13enterprise you need to be pretty good
  160. 5:14with people so you're going to be
  161. 5:16dealing with customers dealing with
  162. 5:18staff dealing with complaints dealing
  163. 5:19with kind of weird and wonderful things
  164. 5:22that people are looking for you're going
  165. 5:23to need to be pretty good with dealing
  166. 5:25with people and also with resolving
  167. 5:27conflict in some form or fashion and
  168. 5:29developing
  169. 5:30or having some good level of client
  170. 5:33service otherwise it's a job that you're
  171. 5:35really going to struggle with also do
  172. 5:36you need any hard skills for the role
  173. 5:38for example do you need a particular
  174. 5:39qualification do you need to speak a
  175. 5:41certain language do you need to code do
  176. 5:43you have those skills is that something
  177. 5:45that they've identified in their job
  178. 5:47description they're
  179. 5:48really looking for candidates to have
  180. 5:49question three why do you think you
  181. 5:51would be a good fit for enterprise so
  182. 5:54enterprise has got a really good
  183. 5:55reputation as a family-run business and
  184. 5:57also for retaining staff something you
  185. 5:59really want to think about is tie back
  186. 6:01into enterprises eight core values which
  187. 6:04they you know we already saw in the
  188. 6:06interview process i really think about
  189. 6:08the language that they're using um
  190. 6:10they're looking to develop leaders
  191. 6:12they're looking for people to develop in
  192. 6:13the company to move from like a branch
  193. 6:15manager to an area manager to
  194. 6:17a country manager and so on and so forth
  195. 6:20and also what is it that really
  196. 6:21interests you
  197. 6:22about doing this job is it about serving
  198. 6:25people is it about being part of the
  199. 6:27rentals industry
  200. 6:30really think about what makes you a good
  201. 6:32fit maybe you're just great with people
  202. 6:33and you really love a sales environment
  203. 6:35maybe you're ambitious and want to have
  204. 6:37experience at a world-class company
  205. 6:39whatever it is you know have a think
  206. 6:41about it and really try to
  207. 6:43develop out that process into a
  208. 6:44compelling answer section four where do
  209. 6:46you see yourself in five years here the
  210. 6:49answer is always at this company
  211. 6:51depending upon the the structure of the
  212. 6:54company itself you might say i'd hope to
  213. 6:56be an area manager i'd hope to be
  214. 6:58managing a couple of branches and i'd
  215. 7:00still want to be learning and growing at
  216. 7:02enterprise any time you get answered
  217. 7:04where do you see yourself in five years
  218. 7:05it's always here question five what your
  219. 7:07strengths and weaknesses as we've spoken
  220. 7:09about before in other past interview
  221. 7:10videos they ask for your strengths and
  222. 7:12weaknesses i generally say to say pick
  223. 7:14one strength one weakness unless you
  224. 7:16know that you're going to be given more
  225. 7:18than two minutes to answer this is quite
  226. 7:20a lot to say
  227. 7:21in two minutes a lot of candidates will
  228. 7:23just run out of time so they'll kind of
  229. 7:25talk about five strengths that they have
  230. 7:27and they go oh my god
  231. 7:28my biggest weakness is that i can't say
  232. 7:30no or something like like that so when
  233. 7:32you're answering this question
  234. 7:34um think about what's a good strength
  235. 7:36for the job and give me some proof give
  236. 7:38me an example a time
  237. 7:40that you did that thing and when you're
  238. 7:42thinking about weakness don't think
  239. 7:44about something that's necessarily false
  240. 7:47but think about something that is in a
  241. 7:49sense compelling is teachable as well so
  242. 7:52it could be
  243. 7:54organization time management missing a
  244. 7:56deadline just something that actually at
  245. 7:58the time provided you with a really good
  246. 8:00learning experience thinking well i need
  247. 8:02to be better i need to put a system or
  248. 8:04process into place that's going to help
  249. 8:06me you know do this more effectively
  250. 8:10but don't try and think of a weakness
  251. 8:12that's not a weakness it's not really
  252. 8:14attack that i particularly like to use
  253. 8:16over the years i think if you're honest
  254. 8:18and open it tends to be more compelling
  255. 8:21it tends to make for a better story and
  256. 8:22a better answer question number six tell
  257. 8:24us about a time when he demonstrated
  258. 8:26teamwork teamwork's absolutely crucial
  259. 8:28enterprise as the same with a lot of
  260. 8:30other companies um mainly because
  261. 8:32uh i don't know if you've ever rented a
  262. 8:34car i've been in this car rental it's
  263. 8:36really busy right so you get people who
  264. 8:39pile off of an airplane i'm talking
  265. 8:41about an airport obviously there are
  266. 8:43other offices
  267. 8:44and places where people rent cars but
  268. 8:46people come to rent a car i generally
  269. 8:48like they're short on time they're a
  270. 8:50little bit crabby
  271. 8:51particularly if they've just got off a
  272. 8:53really long flight
  273. 8:54and they want somebody who is
  274. 8:57you know bright sunny who's going to be
  275. 8:59able to give them a good level of
  276. 9:00service who's really going to be able to
  277. 9:02help them when they won't really be able
  278. 9:03to help themselves and you want somebody
  279. 9:05in a team who's going to be able to help
  280. 9:07out for example if you're short stuff
  281. 9:09just being you know ultimately what
  282. 9:11makes a good team member someone who's
  283. 9:13just super helpful someone who's
  284. 9:15available who's helpful who's willing to
  285. 9:17go the extra mile who's kind of really
  286. 9:19knows that what makes up the frame of a
  287. 9:21team is their attitude and their
  288. 9:24application towards their work question
  289. 9:26seven what do you know about our company
  290. 9:28so this is very similar to why this
  291. 9:29company and it'd be the same thing if
  292. 9:31you had those five or six fast facts
  293. 9:34it'll be unlikely that you get this
  294. 9:35question twice but you might get it the
  295. 9:37same over two interviews and again just
  296. 9:39having those lists of facts and thinking
  297. 9:42about why this is compelling and
  298. 9:44meaningful to you
  299. 9:46question number eight tell us about a
  300. 9:47time that you showed good leadership
  301. 9:49enterprise particularly for graduates is
  302. 9:51going to be looking for leaders they're
  303. 9:52going to be looking for managers they're
  304. 9:54going to be looking for people who are
  305. 9:56going to be able to
  306. 9:59drive towards targets hire people fire
  307. 10:02them
  308. 10:03manage a team and a lot of times
  309. 10:04particularly for graduates you may be
  310. 10:06managing somebody who's twice your age
  311. 10:08and that can often be quite a
  312. 10:09challenging thing for young people
  313. 10:11because they feel inexperienced and
  314. 10:13capable and a lot of time what makes a
  315. 10:15good leader is really just organization
  316. 10:18um why are leaders good leaders because
  317. 10:20they kind of know where we're going when
  318. 10:21you think about the captain of a ship or
  319. 10:24um the pilot on a plane why do we have
  320. 10:26confidence in them because i don't know
  321. 10:28where we're going like i can't fly a
  322. 10:30plane to turkey um i'm just i'm assuming
  323. 10:34that you know what you're doing because
  324. 10:35you're flying the plane and that's what
  325. 10:37give us that level of confidence a lot
  326. 10:39of times in my experience of leadership
  327. 10:42and also fostering leadership you give
  328. 10:44people that sense of autonomy and
  329. 10:45responsibility and some structure that
  330. 10:48they can work to and sometimes that
  331. 10:49involves additional work that involves
  332. 10:52you being able to kind of um put the
  333. 10:55extra time in so it might be you come in
  334. 10:57a bit earlier you leave a little bit
  335. 10:59later but you're able to turn up at work
  336. 11:01or whatever you're doing the next day
  337. 11:03and actually you're the most organized
  338. 11:04person there and that helps you to
  339. 11:06really be able to lead others because
  340. 11:08often people want to be led people want
  341. 11:11someone say like oh you go here you go
  342. 11:13there you do this you do that and
  343. 11:14they're like okay that sounds cool guys
  344. 11:16i hope you enjoyed this video for
  345. 11:18enterprise i wish you the best of luck
  346. 11:20with your upcoming interview don't
  347. 11:22forget if you want this research note
  348. 11:25which has got more questions the past
  349. 11:27the interview pack has also got a
  350. 11:2916-minute prep course a free interview
  351. 11:30video master class and two
  352. 11:34digital assets which are scripts
  353. 11:37templates and like a how-to guide for
  354. 11:39writing for motivational competency
  355. 11:41question with loads and loads of sample
  356. 11:44answers check it out in the description
  357. 11:46below
  358. 11:47i
  359. 11:48will see you next time bye
  360. 11:52[Music]
  361. 12:02you

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